Q1602 - Surveillance Camera AXIS - Free user manual and instructions
Find the device manual for free Q1602 AXIS in PDF.
| Product Type | Network surveillance camera |
| Brand | AXIS |
| Model | Q1602 |
| Maximum resolution | 1280 x 720 (HD) or 1920 x 1080 (Full HD) depending on variant |
| Dimensions | Approximately 160 x 70 x 70 mm |
| Weight | Approximately 500 g |
| Power supply | PoE (Power over Ethernet) or 12 V power adapter |
| Power consumption | Approximately 5 W |
| Viewing angle | Horizontal 90°, vertical 50° |
| Night vision | Yes, up to 10 meters with IR LED |
| Motion detection | Built-in, with notifications |
| Video compression | H.264, MJPEG |
| Audio | Audio input/output possible (optional) |
| Connectivity | Ethernet 10/100 Mbps, Wi-Fi not available |
| Network protocols | TCP/IP, DHCP, HTTP, HTTPS, etc. |
| Storage | SD card or NAS over network |
| Maintenance and cleaning | Clean the lens with a soft, dry cloth |
| Security | Firmware update recommended, administrator password |
| Spare parts and repairability | Repair by authorized service, no retail spare parts available |
| General information | 2-year warranty, indoor/outdoor use depending on version |
| Operating temperature | -20°C to 50°C |
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USER MANUAL Q1602 AXIS
This document includes instructions for installing AXIS Q1602/Q1604 on your network. Previous experience of networking will be beneficial when installing the product.
Legal Considerations
Video and audio surveillance can be prohibited by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes. This product includes one (1) H.264 decoder license, and (1) AAC decoder license. To purchase further licenses, contact your reseller.
Electromagnetic Compatibility (EMC)
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Re-orient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a different circuit to the receiver. Consult your dealer or an experienced radio/TV technician for help. Shielded (STP) network cables must be used with this unit to ensure compliance with EMC standards.
USA – This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his/her own expense will be required to take whatever measures may be required to correct the interference.
Canada - This Class B digital apparatus complies with Canadian ICES-003.
Europe - CE This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022, and the requirements for immunity according to EN55024 residential and commercial industry.
Japan – This is a class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.
Australia – This electronic device meets the requirements of the Radio communications (Electromagnetic Compatibility) Standard AS/NZS CISPR22:2002.
Equipment Modifications
This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable
regulatory certifications and approvals.
Liability
Every care has been taken in the preparation of this document. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and documentation without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material.
RoHS
This product complies with both the European RoHS directive, 2002/95/EC, and the Chinese RoHS regulations, ACPEIP.

WEEE Directive
The European Union has enacted a Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE Directive). This directive is applicable in the European Union member states. The WEEE marking on this product (see right) or its documentation indicates that the product must not be disposed of together with household waste. To prevent possible harm to human health and/or the environment, the product must be disposed of in an approved and environmentally safe recycling process. For further information on how to dispose of this product correctly, contact the product supplier, or the local authority responsible for waste disposal in your area. Business users should contact the product supplier for information on how to dispose of this product correctly. This product should not be mixed with other commercial waste.
Support
Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:
- download user documentation and firmware updates
- find answers to resolved problems in the FAQ database. Search by product, category, or phrases
- report problems to Axis support by logging in to your private support area.
AXIS Q1602/Q1604 uses a 3.0V CR2032 Lithium battery.
Safeguards
Please read through this Installation Guide carefully before installing the product. Keep the Installation Guide for further reference.

CAUTION!
- When transporting the Axis product, use the original packaging or equivalent to prevent damage to the product.
- Store the Axis product in a dry and ventilated environment.
- Avoid exposing the Axis product to vibration, shocks or heavy pressure and do not install the camera on unstable brackets, unstable or vibrating surfaces or walls, since this could cause damage to the product.
- Only use handtools when installing the Axis product, the use of electrical tools or excessive force could cause damage to the product.
- Do not use chemicals, caustic agents, or aerosol cleaners. Use a damp cloth for cleaning.
- Use only accessories that comply with technical specification of the product. These can be provided by Axis or a third party.
- Use only spare parts provided by or recommended by Axis.
- Do not attempt to repair the product by yourself, contact Axis or your Axis reseller for service matters.

IMPORTANT!
• This Axis product must be used in compliance with local laws and regulations.
- To use this Axis product outdoors. It must be installed in an approved outdoor housing.
Battery replacement
This Axis product uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of 5 years. Low battery power affects the operation of the RTC, causing it to reset at every power-up. A log message will appear when the battery needs replacing. The battery should not be replaced unless required!
If the battery does need replacing, please contact www.axis.com/techsup for assistance.
- Danger of Explosion if battery is incorrectly replaced.
- Replace only with the same or equivalent battery, as recommended by the manufacturer.
- Dispose of used batteries according to the manufacturer's instructions.
AXIS Q1602/Q1604 Network Camera Installation Guide
This guide provides instructions for installing an AXIS Q1602/Q1604 Network Camera on your network. For all other aspects of using the product, please see the User's Manual, available on the CD included in this package, or from www.axis.com
Installation steps
Follow these steps to install the network camera on your local network (LAN):
- Check the package contents against the list below.
- Install the hardware. See page 7.
- Assign an IP address. See page 8.
- Set the password. See page 11.
- Adjust zoom and focus. See page 13.
Important!
This product must be used in compliance with local laws and regulations.
1 Package contents
| Item Models/variants/notes | |
| Network camera AXIS Q1602 | AXIS Q1604 |
| Power block connector 2-pir | connector block for power input |
| Terminal block connector | 4-pin connector block for connecting external devices to the I/O terminal connector |
| Camera stand | |
| CD | AXIS Network Video Product CD, including product documentation, installation tools and other software |
| Printed Materials | AXIS Q1602/Q1604 Installation Guide (this document)Axis Warranty DocumentExtra serial number labelAVHS Authentication key |
| Optional accessories | See www.axis.com for information on power accessories and outdoor housings |
② Hardware overview

SD memory card slot
Rear view
Top view

Network connector (PoE)

Dimensions
| Model H x W x D Weight | ||
| AXIS Q1602 46 x | 78 x 192 mm (1.8" x 3.1" x 7.6") 630 g (1.39 lb) | |
| AXIS Q1604 46 x | 78 x 192 mm (1.8" x 3.1" x 7.6") 630 g (1.39 lb) | |
③ Install the hardware
IMPORTANT! - AXIS Q1602/Q1604 is designed for indoor and outdoor use. To use the camera outdoors, it must be installed in an approved outdoor housing. Please see www.axis.com for more information on outdoor housings.
Connect the cables
- Optionally connect external input/output devices, such as alarm devices. See page 18 for information on the terminal connector pins.
- Optionally connect an active speaker and/or external microphone.
- Connect the camera to the network using a shielded network cable.
-
Connect power, using one of the methods listed below:
-
PoE (Power over Ethernet). PoE is automatically detected when the network cable is connected.
-
Connect an external power adapter to the power connector block; see Unit connectors, on page 17 for wiring information.
-
Check that the indicator LEDs indicate the correct conditions. See the table on page 19 for more details. Note that the Status LED can be configured to be unlit during normal operation.
Cold Start-up Delay Switch
Enable this switch for AXIS Q1602/Q1604.
The housing used in this Axis product features Arctic Temperature Control, which is enabled by setting the Cold Start-up Delay switch to I (ON). When enabled, this function controls when the camera restarts after a power cut, when temperatures are below 0 °C (32 °F); the camera is first heated to approximately 0 °C (32 °F) before it initializes. This prevents damage to camera parts that are sensitive to sub-zero temperatures.
4 Assign an IP address
Most networks today have a DHCP server that automatically assigns IP addresses to connected devices. If your network does not have a DHCP server the network camera will use 192.168.0.90 as the default IP address.
AXIS IP Utility and AXIS Camera Management are recommended methods for setting an IP address in Windows. These free applications are available on the AXIS Network Video Product CD supplied with this product, or they can be downloaded from www.axis.com/techsup. Depending on the number of cameras you wish to install, use the method that suits you best.
| Method Recommended for Operating system | |||
![]() | AXIS IP UtilitySee page 9 | Single cameraSmall installations | Windows |
![]() | AXIS Camera ManagementSee page 10 | Multiple camerasLarge installationsInstallation on a different subnet | Windows 2000Windows XP ProWindows 2003 ServerWindows VistaWindows 7 |
Notes:
- If assigning the IP address fails, check that there is no firewall blocking the operation.
- For other methods of assigning or discovering the IP address, e.g. in other operating systems, see page 15.
AXIS IP Utility - single camera/small installation
AXIS IP Utility automatically discovers and displays Axis devices on your network. The application can also be used to manually assign a static IP address.

Note that the computer running AXIS IP Utility must be on the same network segment (physical subnet) as the network camera.
Automatic discovery
- Check that the network camera is connected to the network and that power has been applied.
- Start AXIS IP Utility.
- When the network camera appears in the window, double-click to open its home page.
- See page 11 for instructions on how to assign the password.
Set the IP address manually (optional)
- Acquire an unused IP address on the same network segment as your computer.
- Select the network camera in the list.
- Click the button IP Assign new IP address to selected device and enter the IP address.
- Click the Assign button and proceed according to instructions.
- Click the Home Page button to access the camera's web pages.
- See page 11 for instructions on how to set the password.
AXIS Camera Management - multiple cameras/large installations
AXIS Camera Management can automatically discover multiple Axis devices, show connection status, manage firmware upgrades and set IP addresses.

Automatic discovery
- Check that the camera is connected to the network and that power has been applied.
- Start AXIS Camera Management. When the network camera appears in the window, right-click the link and select Live View Home Page.
- See page 11 for instructions on how to set the password.
Assign an IP address in a single device
- Select the network camera in AXIS Camera Management and click the Assign IP button .IP
- Select Assign the following IP address and enter the IP address, the subnet mask and default router for the device.
- Click OK.
Assign IP addresses in multiple devices
AXIS Camera Management speeds up the process of assigning IP addresses to multiple devices, by suggesting IP addresses from a specified range.
- Select the devices you wish to configure (different models can be selected) and click the Assign IP button .JP
- Select Assign the following IP address range and enter the range of IP addresses, the subnet mask and default router the devices will use.
- Click Update. Suggested IP addresses are listed under New IP Addresses and can be edited by selecting a device and clicking the Edit button.
- Click OK.


5 Set the password
To gain access to the product, the password for the default administrator user root must be set. This is done in the 'Configure Root Password' dialog, which is displayed when the network camera is accessed for the first time.
To prevent network eavesdropping when setting the root password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate.
Note: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic between web browsers and servers. The HTTPS certificate controls the encrypted exchange of information.
To set the password via a standard HTTP connection, enter it directly in the first dialog shown below.
To set the password via an encrypted HTTPS connection, follow these steps:
- Click the Create self-signed certificate button.
- Provide the requested information and click OK. The certificate is created and the password can now be set securely. All traffic to and from the network camera is encrypted from this point on.
- Enter a password and then re-enter it to confirm the spelling. Click OK. The password has now been configured.

- To log in, enter the user name "root" in the dialog as requested.
Note: The default administrator user name root cannot be deleted.
-
Enter the password as set above, and click OK. If the password is lost, the camera must be reset to the factory default settings. See page 19.
-
AXIS Q1604: Capture mode is set the first time the product is accessed. Select the desired capture mode and click OK. Select the capture mode with the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product and click OK. When using 50 Hz, the maximum frame rate is limited to 25 fps.

Note: Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually used; most other parts of the world use 50 Hz. Local variations may apply; always check with the local authorities.
- If required, click Yes to install AMC (AXIS Media Control), which allows viewing of the video stream in Internet Explorer. You will need administrator rights on the computer to do this.
Note: To install AMC in Windows Vista, you must run Internet Explorer as administrator. Right-click the Internet Explorer icon and select Run as administrator.
- The Live View page of the network camera is displayed; the Setup link leads to menus that allow you to customize the camera.

6 Adjust zoom and focus
To adjust the zoom and focus follow these instructions:
- Open the product's home page and go to Setup > Basic Setup > Focus.
- Under the Basic tab, click Open iris. If the button is inactive, the iris is already open.
- If focus has been set before, click Reset to reset the back focus.
- Loosen the zoom and focus pullers on the lens by turning them counter-clockwise. Move the pullers to set zoom and focus and check the quality of the image in the image window.
Note: If the camera is mounted so that one cannot look at the image and move the pullers at the same time, use the Focus Assistant instead. See page 14.
- Re-tighten the zoom and focus pullers.
- On the Focus page, click Fine-tune focus automatically and wait until the automatic fine-tuning is completed.
- Click Enable iris. If the button is inactive, the iris has already been enabled.
- If needed, make further adjustments under the Advanced tab. See the online help or User's Manual for more information.
Notes:
- Set focus as precisely as possible with the focus puller or Focus Assistant before starting the automatic fine-tuning. Using the focus puller normally gives the best result.
- The iris should always be opened to its maximum while focusing; this gives the smallest depth of field and thus the best conditions for correct focusing.

Focus Assistant
To focus your network camera using the Focus Assistant, follow steps 1 - 3 on page 13 before you start with the steps below.
- Mount or place the camera so that it cannot be moved.
- Loosen the zoom puller by turning it counter-clockwise. Move the puller to set the zoom level. Re-tighten the zoom puller.
- Set the camera to its extreme distant-focus position by loosening the focus puller and turning the lens fully clockwise.
- Press and quickly release the Control button. When the Status LED flashes green, the Focus Assistant is enabled. If the Status LED flashes either red or amber before you are able to adjust the lens, skip to step 7 to exit the Focus Assistant and repeat steps 3 - 7. See the notes below.
- Gently turn the lens counter-clockwise until it stops.
- Finally, turn the lens slowly clockwise until the status indicator flashes green or amber (not red).
- To exit the Focus Assistant, press the Control button again.
Note: The Focus Assistant is switched off automatically after 15 minutes.
-
Retighten the focus puller.
-
Open the Live View page in the web browser and check the quality of the image.
-
Continue with steps 6 - 8 on page 13.
Notes:
- The view in front of the camera should not be changed during focus adjustment (steps 5 and 6). If the camera is moved, or if a finger or other object is placed in front of the lens, steps 3 - 7 will have to be repeated.
• If movements in front of the camera cannot be avoided, the Focus Assistant should not be used. - If the Control button is not released within two seconds, AXIS Dynamic DNS Service is enabled instead of the Focus Assistant.
- If the camera is mounted so that the Control button cannot be accessed, you can still use the Focus Assistant. Follow the instructions above but mount the camera after step 4 (pressing the Control button) instead and skip step 7.
Other methods of setting the IP address
The table below shows the other methods available for setting or discovering the IP address. All methods are enabled by default, and all can be disabled.
| Use in operating system | Notes | |
| AVHS Service Connection | All To connect the camera to an AVHS service, refer to the service provider's Installation guide. For information and help to find a local AVHS Service Provider go to www.axis.com/hosting | |
| UPnPTM | Windows When enabled on your computer, the camera is automatically detected and added to My Network Places/Network. | |
| Bonjour | MAC OSX (10.4 or later) | Applicable to browsers with support for Bonjour. Navigate to the Bonjour bookmark in your browser (e.g. Safari) and click on the link to access the camera's web pages. |
| AXIS Dynamic DNS Service | All A free service from Axis that allows you to quickly and simply install your camera. Requires an Internet connection with no HTTP proxy. See www.axiscam.net for more information. | |
| ARP/Ping | All See below. The command must be issued within 2 minutes of connecting power to the camera. | |
| DHCP server | All To view the admin pages for the network DHCP server, see the server's own documentation. | |
AXIS Video Hosting System (AVHS)
The camera can also be connected to an AVHS service for hosted video. If you have subscribed to an AVHS service, follow the instructions in the Service Provider's Installation Guide. For more information and help to find a local AVHS Service Provider, go to www.axis.com/hosting
A Camera owner authentication key is supplied with this product. The key is associated with the camera's unique serial number (S/N) as shown on the top of the label.
Note: Save the key for future reference.
Set the IP address with ARP/Ping
- Acquire a free static IP address on the same network segment your computer is connected to.
- Locate the serial number (S/N) on the camera's label.
- Open a command prompt on your computer and enter the following commands:
| Windows syntax |
| arp -s <IP Address> <Serial Number> ping -l 408 -t <IP Address> |
| Windows example |
| arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 |
| UNIX/Linux/Mac syntax |
| arp -s <IP Address> <Serial Number> temp ping -s 408 <IP Address> |
| UNIX/Linux/Mac example |
| arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125 |
- Check that the network cable is connected to the camera and then start/restart the camera, by disconnecting and reconnecting power.
- Close the command prompt when you see 'Reply from 192.168.0.125:...' or similar.
- In your browser, type in http://
in the Location/Address field and press Enter on your keyboard.
Notes:
• To open a command prompt in Windows: from the Start menu, select Run... and type cmd. Click OK.
- To use the ARP command in Windows Vista, right-click the command prompt icon and select Run as administrator.
• To use the ARP command on a Mac OS X, use the Terminal utility in Application > Utilities.
Unit connectors
Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet.

CAUTION!
Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. Network cables that are routed in outdoor environments or similar shall be shielded (STP) and intended for their specific use. Make sure that the network switch is properly grounded. See Electromagnetic Compatibility (EMC) for regulatory requirements
Power connector - 2-pin connector block used for power input.
| Function | Pin number Description | |
| GND 1 Ground | ||
| DC Power 2 Power input 8-20 | V DC max 10 W | |

Audio in - 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).
Audio out – Audio output (line level) that can be connected to a public address (PA) system or an active speaker with a built-in amplifier. A stereo connector must be used for the audio out.
SDHC memory card slot – A standard or high capacity SD memory card can be used for local recording with removable storage.

To insert an SD card, lift the SD card cover on the rear of the network camera, and carefully insert the SD card into its slot.
To remove an SD card lift the cover and gently push the card in and release it.
I/O terminal connector - Used in applications for e.g. motion detection, event triggering, time lapse recording and alarm notifications. In addition to an auxiliary power and a GND pin, it provides the interface to:
- 1 digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface (API), by the output buttons on the Live View page or by an Action Rule. The output will

show as active (shown under System Options > Ports & Devices) if the alarm device is activated.
- 1 digital input – An alarm input for connecting devices that can toggle between an open and closed circuit, for example: PIRs, door/window contacts, and glass break detectors. When a signal is received the state changes and the input becomes active (shown under System Options > Ports & Devices).
| Function | Pin | Notes Specifications | |
| GND 1 Ground | |||
| 3.3 V DC Power | 2 Can be used to power auxiliary equipment.Note: This pin can only be used as power out. | Max load = 50 mA | |
| Digital Input | 3 Connect to GND to activate, or leave floating (unconnected) to deactivate. | 0 to +40 V DC | |
| Digital Output | 4 Internal connection to ground when activated, floating (unconnected) when deactivated. If used with an inductive load, eg. a relay, a diode must be connected in parallel with the load, for protection against voltage transients. | Max. load = 100 mAMax. voltage = +40 V DC | |
LED indicators
| LED Color Indication | ||
| Network | Green | Steady for connection to a 100 Mbit/s network. Flashes for network activity. |
| Amber | Steady for connection to 10 Mbit/s network. Flashes for network activity. | |
| Unlit No network connection. | ||
| Status Green Steady green for normal operation.Note: The Status LED can be configured to be unlit during normal operation, or to flash only when the camera is accessed. To configure, go to Setup > System Options > LED settings. See the online help files for more information. | ||
Status LED when using the Focus Assistant
| Status LED Color Indication | |
| Green Step 4: Focus Assistant is enabledStep 6: The lens is optimally adjusted | |
| Amber Step 4: The camera has been moved, or an object has been inserted in front of the lens. Exit and restart the Focus Assistant.Step 6: The lens is less optimally adjusted | |
| Red Step 4: The camera has been moved, or an object has been inserted in front of the lens. Exit and restart the Focus Assistant.Step 6: The lens is poorly adjusted | |
Resetting to the factory default settings
This will reset all parameters, including the IP address and focus position, to the factory default settings:
- Disconnect power from the camera.
- Press and hold the Control button and reconnect power.
- Keep the Control button pressed until the Status indicator displays amber (this may take up to 15 seconds).
- Release the Control button. When the Status indicator displays green (which can take up to 1 minute) the process is complete and the network camera has been reset.
- Re-assign the IP address, using one of the methods described in this document.
- Refocus the camera, using one of the methods described in this document.
It is also possible to reset parameters to the original factory default settings via the web interface. For more information, please see the online help or the User's Manual.
Accessing the camera from the Internet
Once installed, your network camera is accessible on your local network (LAN). To access the camera from the Internet, network routers must be configured to allow incoming traffic, which is usually done on a specific port
- HTTP port (default port 80) for viewing and configuration
- RTSP port (default port 554) for viewing H.264 video streams
Please refer to the documentation for your router for further instructions. For more information on this and other topics, visit the Axis Support Web at www.axis.com/techsup
Further information
The User's Manual is available from the Axis Web site at www.axis.com or from the Axis Network Video Product CD supplied with this product.
Tip!
Visit www.axis.com/techsup to check if there is updated firmware available for your network camera. To see the currently installed firmware version, see Camera Settings > About in the camera's web page.
Mesures de sécurité
©2011-2012 Axis Communications AB
Ver. 1.1
Printed: April 2012
Part No. 45730

