IM13 VIRTUO - Iron MOULINEX - Free user manual and instructions

Product type	Steam iron
Brand	Moulinex
Model	IM13 VIRTUO
Power	2600 W
Supply voltage	220-240 V / 50-60 Hz
Soleplate	Durilium® ceramic
Continuous steam output	40 g/min
Variable steam output	Yes
Vertical steam function	Yes
Spray function	Yes
Water tank capacity	300 ml
Anti-scale system	Built-in scale collector
Auto-off	Yes, after 8 min of inactivity
Cord length	2.5 m
Weight	1.3 kg
Dimensions (L x W x H)	30 x 12 x 15 cm
Soleplate cleaning	Clean with a soft non-abrasive cloth
Descaling	Use self-clean function or white vinegar
Spare parts available	Tank, soleplate, steam button, pads
Repairability	Repairability index 7.7/10
Warranty	2 years

Frequently Asked Questions - IM13 VIRTUO MOULINEX

How to descale my Moulinex IM13 VIRTUO iron?

Use the self-clean function: fill the water tank, set steam to maximum, then press the self-clean button. For deep descaling, mix half water half white vinegar, heat the iron and trigger steam several times, then rinse with clear water.

Why is no steam coming out of my iron?

Check that the tank is sufficiently filled. Make sure the iron is hot (temperature light should be off). If the problem persists, the anti-scale system may be clogged; perform a descaling.

What to do if my iron leaks water?

Check that the tank is not overfilled (do not exceed max level). Ensure the temperature is suitable for the steam setting. If the leak persists, the tank seal may be worn; contact after-sales service.

How to use the vertical steam function?

Fill the tank, set the temperature to the 'steam' position (high), and hold the iron vertically. Press the steam button in bursts to dewrinkle hanging clothes.

My iron has a scratched soleplate, what to do?

The Durilium® soleplate is scratch-resistant, but avoid ironing over zippers or buttons. To clean burnt residues, use a cloth soaked in white vinegar or a ceramic soleplate cleaner.

How to adjust the iron temperature?

Turn the temperature dial according to fabric: position '•' for synthetics, '••' for silk/wool, '•••' for cotton/linen. The light turns on then off when temperature is reached.

What does the flashing red light mean?

The red light flashes when the iron is in auto-off mode after 8 minutes of inactivity. To reactivate, shake it or place it back on its heel. The light turns off when the iron is ready.

Can I use tap water in my iron?

Yes, tap water is suitable. If it is very hard, mix it with equal parts demineralized water to reduce deposits. Do not use bleach or fabric softeners.

How to clean the scale collector?

The scale collector is cleaned by removing the small valve located under the tank. Soak the collector in white vinegar for a few hours, rinse, and put back in place.

Where to find spare parts for the Moulinex IM13 VIRTUO?

Spare parts (tank, soleplate, steam button) are available on the official Moulinex website or from authorized dealers. The model number is IM13 VIRTUO.

USER MANUAL IM13 VIRTUO MOULINEX

Exterior view of a white and black VIRTUO air iron with a circular vent, showing internal components and branding (no text or symbols on the device itself)

EN Depending on modelh • ES Según el modelo • FR Selon modèle

Diagram showing a box being rotated to form an iron on a curved surface (no text or symbols)

Circular diagram showing a device with a scroll and directional arrow, no text or symbols present

Diagram of a device with a circular arrow indicating rotation, no text or symbols present

Diagram of a wall socket with a plug inserted, enclosed in a circle (no text or symbols)

Illustration of a box being rotated to form an iron, showing the change from top to bottom (no text or symbols)

Line drawing of a hand using a power iron to lift a surface (no text or symbols)

Diagram of a device with directional arrow and numbered label (7), no readable text or symbols beyond the number

Diagram of a wall socket with a cable inserted, enclosed in a circle (no text or symbols)

Illustration of a hand using a steam iron to press or install a button (no text or symbols visible)

Illustration of a hand using a steam iron to press down a piece of material (no text or symbols visible)

graph TD
    A["Step 1: Induction of air"] --> B["Step 2: Temperature change"]
    B --> C["Step 3: Air cooling system with heat dissipation"]
    C --> D["Step 4: Temperature drop and recovery"]
    D --> E["Max Temperature Range: max, min"]

EN It is normal for the indicator light to switch on and off during ironing.

If you put your thermostat in the "min" position, the iron does not become hot.

Diagram of a mechanical or electrical component with directional arrows indicating motion (no text or symbols)

Diagram showing airflow around a circular object with smoke and a circular element, no text or symbols present

Illustration of a thermometer and a circular device with directional arrows, no text or symbols present.

min • •• ••• max

Diagram showing a cloud icon and a food item with a curved arrow, no text or symbols present

•• ••• max

Illustration of a hand holding a small object, with a circular icon and a stylized diagram of a hand holding a tray (no text or symbols)

••• max

4. EN Extra steam / ES Vapor extra / FR Superpressing

⚠ EN Depending on modelh • ES Según el modelo • FR Selon modèle

5. EN Spray / ES Spray / FR Spray

Illustration of a hand using a steam iron to clean or store items (no text or symbols visible)

1. EN Vertical steam / ES Vapor vertical FR Vapeur verticale

1. EN Iron storing / ES Almacenamiento de la plancha FR Rangement du fer

Diagram of a car interior showing a valve mechanism with a downward arrow indicating force or movement (no text or symbols present)

Illustration of a steam iron with circular motion arrows indicating circulation (no text or symbols)

Illustration of a cartoon iron with a numbered label (9) and circular frame, no text or symbols present.

Circular diagram showing a device with a directional arrow and numbered label (5), no readable text or symbols present.

Diagram of a car interior showing a hand holding a post with a directional arrow indicating motion (no text or symbols)

Illustration of a hand holding a medical instrument over a surgical instrument, with no visible text or symbols.

Illustration of a hand cleaning a iron on a machine, enclosed in a circle (no text or symbols)

Illustration of a hand using a tool to clean or wash a surface, enclosed in a circular frame (no text or symbols)

Illustration of a hand cleaning a faucet with water droplets, enclosed in a circle (no text or symbols)

Illustration of a hand cleaning a showerhead with water droplets, enclosed in a circle (no text or symbols)

IMPORTANT SAFETY INSTRUCTIONS

Read all instructions before using the iron.

When using your iron, basic safety precautions should always be followed, including the following:

1. Use iron only for its intended use.
2. To protect against a risk of electric shock, do not immerse the iron in water or other liquids.
3. Always turn the iron OFF before plugging or unplugging the iron from the electrical outlet. Never pull on the cord to disconnect the iron from the electrical outlet; instead, grasp the plug and pull on the plug to disconnect the iron.
4. Do not allow cord to touch hot surfaces. Let iron cool completely before putting away. Loop cord loosely around iron when storing.
5. Always disconnect iron from electrical outlet when filling with water or emptying and when not in use.
6. Do not operate iron with a damaged cord or if the iron has been dropped or damaged. To avoid the risk of electric shock, do not disassemble the iron. Contact our Consumer Service Department for examination, repair or adjustment. Incorrect reassembly can cause a risk of electric shock when the iron is used.
7. Close supervision is necessary for any appliance being used by or near children. Do not leave iron unattended while connected or on an ironing board.
8. Burns can occur from touching hot metal parts, hot water or steam. Use caution when you turn a steam iron upside down - there may be hot water in the reservoir.
9. This appliance is only for domestic and personal use.

SPECIAL INSTRUCTIONS

1. To avoid a circuit overload, do not operate another high-wattage appliance on the same circuit.
2. If an extension cord is absolutely necessary, a 15 amp. cord should be used. Cords rated for less amper may overheat. Care should be taken to arrange the cord so that it cannot be pulled or tripped over.

SAVE THESE INSTRUCTIONS

For your safety

PLEASE READ THESE INSTRUCTIONS CAREFULLY AND KEEP THEM FOR FUTURE REFERENCE.

This appliance complies with the technical rules and standards for safety currently in force (Electromagnetic Compatibility, Low Voltage, Environnement).

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children must be supervised to ensure that they do not play with the appliance.
• During the first few uses, a harmless odour and a small amount of smoke may be given off. This has no effect on the use of the iron and will disappear quickly.
• Warning! The voltage of your electrical installation must correspond to that of the iron (120V or 127 V). Connecting to the wrong voltage may cause irreversible damage to the iron and will invalidate the guarantee.
• If it is absolutely essential to use an extension cable, choose a 15 amp one.
• If the electrical cord becomes damaged, it must be immediately replaced by an Approved Service Centre to avoid any danger.
• The appliance should not be used if it has fallen, if it has obvious damage, if it leaks or functions incorrectly. Never dismantle your appliance: have it inspected by an Approved Service Centre, so as to avoid any danger.
• Never immerse your iron in water!
• Do not unplug your appliance by pulling on the cord. Always unplug your appliance: before filling or rinsing the water tank, before cleaning it, after each use.

• Never leave the appliance unattended when it is connected to a power source or if it has not cooled down for approximately 1 hour.
• Your appliance gives off steam, which may cause burns. Take extra care especially when you are ironing close to the edge or on a corner of your ironing board. Never direct the steam towards people or animals.
• Your iron should be used and placed on a flat, stable, heat-resistant surface. When you put your iron onto its iron rest, make sure that the surface on which you put it is stable.
• This product has been designed for domestic use only. Any commercial use, inappropriate use or failure to comply with the instructions, the manufacturer accepts no responsibility and the guarantee will not apply.
• The auto-stop light will be lit during normal use!

What water to use?

Your appliance has been designed to function with untreated tap water. However, it is necessary to operate the Self-Clean function regularly in order to eliminate hard water deposits from the steam chamber.

If your water is very hard (check with your local water authority), it is possible to mix untreated tap water with store-bought distilled or demineralised water in the following proportions: - 50% untreated tap water, - 50% distilled or demineralised water.

Types of water not to use?

Heat concentrates the elements contained in water during evaporation. The types of water listed below contain organic waste or mineral elements that can cause spitting, brown staining, or premature wear of the appliance: water from clothes dryers, scented or softened water, water from refrigerators, batteries or air conditioners, pure distilled or demineralised water or rain water should not be used in your Moulinex iron. Also do not use boiled, filtered or bottled water.

Environment

Environment protection first!

①Your appliance contains valuable materials which can be recovered or recycled.

Leave it at a local civic waste collection point.

If there is a problem?

PROBLEM POSSIBLE	CAUSE	SOLUTION
Water drips from the holes in the soleplate.	The chosen temperature is too low and does not allow for the formation of steam.	Position the thermostat in the steam range (from •• to MAX).
	You are using steam while the iron is not hot enough.	Wait until the thermostat light goes out.
	You are using the Shot of Steam button too often.	Wait a few seconds between each use of the button.
	There is too much steam.	Reduce the steam.
	You have stored the iron horizontally, without emptying it and without setting it to 🎨.	See the section "Storing your iron".
The iron drips when you start ironing.	You have removed the anti-scale rod to fill your iron.	Do not extract the anticalc valve when filling the iron.
Brown streaks come through the holes in the soleplate and stain the linen.	You are using chemical descaling agents.	Do not add any descaling agents to the water in the water tank.
	You are not using the right type of water.	Perform a self-cleaning operation and consult the chapter "What water should I use?".
	Fabric fibres have accumulated in the holes of the soleplate and are burning.	Perform the self-cleaning operation and clean the soleplate with a damp sponge. Vacuum the holes of the soleplate from time to time.
	Your linen has not been rinsed sufficiently or you have ironed a new garment before washing it.	Make sure that your laundry is rinsed sufficiently so as to remove any deposits of soap or chemical products on new clothes.
The soleplate is dirty or brown and can stain the linen.	Your are ironing with an inappropriate program (temperature too high).	Clean the soleplate as indicated above. Select the appropriate program.
	You are using starch.	Clean the soleplate as indicated above. Always spray starch onto the reverse side of the fabric to be ironed.
There is little or no steam.	The water tank is empty.	Fill it.
	The anti-calc valve is dirty.	Clean the anti-calc valve.
	Your iron has a build-up of scale.	Clean the anti-calc valve and carry out a self-clean.
	Your iron has been used dry for too long.	Carry out a self-clean.
The soleplate is scratched or damaged.	You have placed your iron flat on a metallic rest-plate or ironed over a zip.	Always set your iron on its heel. Do not iron over zips.
Steam or water come from the iron as you finish filling the tank.	The steam control is not set to the 🔺 position.	Check that the steam control is set to the 🔺 position.
	The water tank is overfilled.	Never exceed the Max level.
The spray does not spray.	The water tank is not filled enough.	Fill up th water tank.

If you have any problem or queries, please contact our Customer Relations team first for expert help and advice.

MANUFACTURER'S WARRANTY

EN

: www.moulinex.com

With a strong commitment to the environment, most of Moulinex products are repairable during and after the warranty period. Before returning any defective products to the point of purchase, please call Moulinex consumer service directly at the phone number below for repair options.

Your help to sustain the environment is appreciated!

The Warranty

This product is guaranteed by Moulinex for 1 year against any manufacturing defect in materials or workmanship, starting from the initial date of purchase.

The manufacturer's warranty by Moulinex is an extra benefit which does not affect consumer's Statutory Rights.

The Moulinex warranty covers all costs related to restoring the proven defective product so that it conforms to its original specifications, through the repair or replacement of any defective part and the necessary labor. At Moulinex's choice, a replacement product may be provided instead of repairing a defective product. Moulinex's sole obligation and your exclusive resolution under this warranty are limited to such repair or replacement.

Conditions & Exclusions

The Moulinex warranty only applies within USA, Canada & Mexico, and is valid only on presentation of a proof of purchase. The product can be taken directly in person to an authorized service centre or must be adequately packaged and returned, by recorded delivery (or equivalent method of postage), to a Moulinex authorized service centre.

Full address details for each country's authorized service centre are listed on the Moulinex website (www.moulinex.com) or by calling the appropriate telephone number listed below to request the appropriate postal address.

Moulinex shall not be obligated to repair or replace any product which is not accompanied by a valid proof of purchase.

This warranty will not cover any damage which could occur as a result of misuse, negligence, failure to follow Moulinex instructions, use on current or voltage other than as stamped on the product, or a modification or unauthorized repair of the product. It also does not cover normal tear and wear, maintenance or replacement of consumable parts, and the following:

• using the wrong type of water or consumable
• scaling (any de-scaling must be carried out according to the instructions for use);
• ingress of water, dust or insects into the product;
• mechanical damages, overloading
• damages or bad results due to wrong voltage or frequency
• accidents including fire, flood, lightning, etc
• professional or commercial use
• damage to any glass or porcelain ware in the product

This warranty does not apply to any product that has been tampered with, or to damages incurred through improper use and care, faulty packaging by the owner or mishandling by any carrier.

The Moulinex manufacturer's warranty applies only for products purchased and used in USA, Canada & Mexico. Where a product purchased in one country and then used in another one:

a) The Moulinex guarantee duration is the one in the country of usage of the product, even if the product was purchased in another listed country with different guarantee duration.
b) The Moulinex guarantee does not apply in case of non conformity of the purchased product with the local standards, such as voltage, frequency, power plugs, or other local technical specifications c) The repair process for products purchased outside the country of use may require a longer time if the product is not locally sold by Moulinex d) In cases where the product is not repairable in the new country, the Moulinex guarantee is limited to a replacement by a similar product or an alternative product at similar cost, where possible.

Consumer Statutory Rights

This Moulinex manufacturer's warranty does not affect the statutory rights a consumer may have or those rights that cannot be excluded or limited, nor rights against the retailer from which the consumer purchased the product. This warranty gives a consumer specific legal rights, and the consumer may also have other legal rights which vary from State to State or Country to Country or Province to Province. The consumer may assert any such rights at his sole discretion.

Additional information

Accessories, Consumables and end-user replaceable parts can be purchased, if locally available, as described in Moulinex internet site.

CANADA

GROUPE SEB CANADA

345 Passmore Avenue

Toronto, ON

M1V 3N8

1-800-418-3325

MEXICO

GROUPE SEB MÉXICO, S.A. de C.V.

Calle Goldsmith 38 401 Piso 4

Polanco, Distrito Federal C.P. 11560

México.

RFC GSM8211123P5

(01800) 112 83 25

U.S.A.

GROUPE SEB USA

2121 Eden Road

Millville, NJ 08332

800-769-3682

: www.moulinex.com

GROUPE SEB CANADA 345 Passmore Avenue Toronto, ON M1V 3N8

1-800-418-3325

MEXICO

GROUPE SEB MÉXICO, S.A. de C.V. Calle Goldsmith 38 401 Piso 4