Helium Plus 4G 50 - Smartphone ARCHOS - Free user manual and instructions

Product Type	Smartphone
Brand	Archos
Model	Helium Plus 4G 50
Dimensions	143 x 72 x 9.5 mm
Weight	165 g
Screen	5 inch IPS LCD, 480 x 854 pixels
Processor	Quad-core 1.3 GHz Cortex-A7
RAM	1 GB
Internal Storage	8 GB (expandable via microSD up to 64 GB)
Rear Camera	8 MP with autofocus and LED flash
Front Camera	2 MP
Battery	Removable Li-Ion 2000 mAh
Battery Life	Up to 10 hours of 3G talk time
Operating System	Android 6.0 Marshmallow
Network	4G LTE, 3G, 2G
Connectivity	Wi-Fi 802.11 b/g/n, Bluetooth 4.0, GPS, microUSB 2.0
Sensors	Accelerometer, proximity, ambient light
SIM	Dual SIM (Micro-SIM, dual standby)
Care and Cleaning	Wipe with a soft dry cloth. Do not use abrasive products.
Safety	Avoid exposure to water and extreme heat.
Spare Parts and Repairability	Battery and SIM card accessible. Other repairs recommended by a professional.

Frequently Asked Questions - Helium Plus 4G 50 ARCHOS

How to insert the SIM card and microSD card?

Remove the back cover, then the battery. Insert the SIM cards (Micro-SIM) into the slots provided, and the microSD card into its slot. Replace the battery and the cover.

How to take a screenshot?

Simultaneously press the Volume Down button and the Power button for 2 seconds.

How to reset the phone to factory settings?

Go to Settings > Backup and reset > Factory data reset. Confirm. Note that all data will be erased.

What to do if the battery drains quickly?

Check power-consuming apps in Settings > Battery. Reduce brightness, disable GPS and Wi-Fi when not needed, and close background apps.

How to update the system?

Go to Settings > About phone > Software updates. The phone will search for available updates. Make sure you are connected to a Wi-Fi network and have sufficient battery.

The phone won't turn on, what should I do?

Try holding the power button for 10 seconds. If nothing happens, plug in the charger and wait a few minutes. If still no response, contact technical support.

How to transfer files from a computer?

Connect the phone to the computer via a USB cable. On the phone, select File Transfer in the notifications. The computer will detect the phone as a removable disk.

The camera is not working properly, what should I do?

Clean the lens with a soft cloth. Check that the camera app has permission. Restart the phone. If the problem persists, try a third-party app from the Play Store.

How to set up screen lock?

Go to Settings > Security > Screen lock. Choose from Pattern, PIN, or Password. Follow the instructions to set your unlock method.

The phone is overheating abnormally, is this normal?

Some heat is normal during heavy use. If temperature becomes excessive, stop the current app, turn off the phone for a few minutes, and avoid sun exposure. If the problem persists, contact after-sales service.

USER MANUAL Helium Plus 4G 50 ARCHOS

Package contents....2
Description of the phone....3
Assembling....6
Getting started....8
4G & WiFi connection....10
Google account & Contacts....12
Hints & tips with Android ^TM 14
Troubleshooting....16

For more information, please consult the FAQs on www.archos.com. Make sure to read them before considering any product return. As we are often updating and improving our products, your device's software may have a slightly different appearance or modified functionality than presented in this Quick Start Guide.

Package Contents

Check your product box for the following items:

-ARCHOS 50 Helium
-Battery
-Headset
-USB cable
-Charger
-Quick start guide
-Warranty Legal & Safety notices

The items supplied with your device and available accessories may vary depending on your region or service provider.

The supplied items are designed only for your device and may not be compatible with other devices.

Unapproved accessories may cause your device to malfunction.

Description of the phone

① Headset jack
② Phone speaker
③ Camera
④ Volume buttons

Description of the phone

⑤ ON/OFF button
⑥ Flash light
⑦ Camera
⑧ Loudspeaker
⑨ Micro-USB port
10 Microphone

10 Menu
11 Home/Recent apps/Google NOW
12 Back

Menu: open the list of options available on the current screen.

Home/Recent apps/Google NOW: short press to return to the Home screen; double press to open the list of recent applications; long press to access Google Now.

Back: return to the previous screen.

Assembling

Opening

1. Use the notch to remove the back cover.
   Do not bend or twist the back cover excessively. Doing so may damage the cover.
2. Remove the battery.

Inserting SIM cards

For your micro-SIM card, slide it facing downwards in the slot 1.

Inserting a Memory card

For your Memory card, slide it facing downwards in the slot 2.

Closing

1. Align the battery's 4 contact points with those of the phone and gently press the battery down into place.
2. Replace the back cover clicking it back into position.

Tip:

Before using your device for the first time, charge completely its battery.

Lift the back cover using the notch

EN

Getting started

Turn ON

1. Press and hold the ON/OFF button to turn on the device.
   When you turn on your device, a PIN code may be requested.
2. Type the PIN code supplied with your SIM card.
   Beware of typing a wrong PIN code.
3. Select 'OK'.

Through the wizard

The first time you start up your ARCHOS, the installation wizard will help you set up your device:

-Language
-Date & time
-WiFi connection
- Location service options

Turn OFF

To turn off your device, press and hold the ON/OFF button, and then select Power off > OK.

Sound & Notification profiles

1. When the device is turned on, press and hold the ON/OFF button.
2. Select an option.

Silent Vibrate Sound

Three icons: a pen, a microphone, and a speaker on a dark background (no text or symbols)

Touch screen actions:

Tap: touch once to select or launch a menu, option, or application.

Tap and hold: tap an item and hold it for more than 2 seconds.

Drag: tap an item and move it to a new location.

Double-tap: tap an item twice quickly.

Flick: briskly scroll up, down, left, or right to move through lists or screens.

Pinch: place two of your fingers far apart, and then pinch them together.

Tip:

Your device goes in standby mode when you do not use it for a specified period of time. To wake up your device, press the ON/OFF button. To set the duration, go to Settings > Display > Sleep.

4G & WiFi connection

4G & 3G connection

With your SIM card, you should be connected to the Internet without any further setup. The ARCHOS will only have signal if you are in an area covered by your provider's 4G or 3G network. When connected to the 4G network, the 4G icon is displayed in the status bar.

Activating the mobile data

To be able to access Internet, the mobile data icon must be activated.

1. Touch and hold the time & battery icons to
   reveal the status bar.
2. Pull the blue line down to display the status dashboard.
3. Touch the status dashboard icon
4. Touch the mobile data icon to activate it.

Tip:

When you encounter connection problem's, see the FAQs on www.archos.com or contact your 4G network connection provider.

WiFi connection

WARNING: Make sure that you are in a WiFi zone. You can access the WiFi settings quickly from the status bar.

1. Touch and hold the time & battery icons to reveal the status bar.
2. Pull the blue line down to display the status dashboard.
3. Touch the status dashboard icon
4. Touch the "Settings" icon to open the settings menu.
5. In the "Wireless & networks" section, if the WiFi is off, slide the WiFi switch to the "ON" position. Once the WiFi is on, the ARCHOS will scan for WiFi networks in range.
6. Touch "WiFi" to display available networks.
7. Touch the name of network you want to connect to.

Private networks are shown with a lock icon and will require you to enter your password.

Google & Contacts

Adding a Google account

A Google account lets you take full advantage of any Google apps and services that you may want to use.

1. Go to "Settings" > "Accounts" > "Add account".
2. Select the account type "Google" to add.
3. Follow the onscreen instructions to enter information about the account. Once the account is created, you can access Play Store, Gmail, Hangouts, Maps and many other apps.

Synchronizing info

Information must be sync to be saved. Your data are backed up on Google servers.

1. Go to "Settings" > "Accounts" > "Google".
2. Select your account.

The list of information that can be sync are displayed.

Automatic sync should be activated. To launch the sync, press the Menu button, then Sync now. You can get them back in case of loss of your device or SIM card. When your Google account is added to a new device, all your saved information are collected.

Saving your contacts

When your contacts are saved, they are always available on the web and can be synced to any Android phone that's set up with your Google account.

1. Install the SIM card with your contacts in your phone.
2. From a Home or All Apps screen, select the People app.
3. Touch the Menu button > "Import/Export".
4. In Import/export contacts, select "Import from SIM card".
5. Select your Google account.
6. Check contacts to be imported and validate.
7. Once the contacts are imported in the Google account, go to "Settings" > "Accounts" > "Google".
8. Select you Google account.
9. Select the Menu button, then "Sync now".
   Your contacts are saved to via your Google account.

Hints & tips with Android™

The extended home screen:

Navigate between different home screen panels by swiping left and right.

Home button

Short press the Home button to go back to the main screen.

Double press the Home button to display all the apps you have opened.

Swipe any app left or right to close it.

Moving a home screen item:

Touch and hold your finger onto it until the positioning gridlines appear, then slide it to the desired location, and release your finger.

Removing a home screen item:

Touch and hold it, slide your finger towards the top of the screen and drop it over the "Remove" icon.

Uninstalling an item:

From the "All apps" screens, touch and hold it, slide your finger towards the top of the screen and drop it over "Uninstall" bin.

Creating application folders:

Drop one app icon over another on a home screen and the two icons will be combined.

Widgets:

Touch the "All Apps" icon on your home screen. Touch "Widgets" at the top of the screen. From the main Widget screen, you can move around widgets just as you do for app icons.

Changing your wallpaper:

Hold your finger on a home screen at an empty location, then choose from the list.

Locking the touchscreen:

From the quick settings dashboard in the status bar, touch "Settings". In "Settings", scroll down and touch "Security". Touch "Screen lock". Touch the type of lock you would like to use. After you set a lock, a lock screen is displayed whenever your screen wakes up, requesting the pattern, pin or other specified key.

Troubleshooting

My phone is frozen or cannot switch on

Check the battery contacts, remove and reinstall your battery, then turn your phone on. Check the battery power level, charge for at least 20 minutes.

My phone cannot connect to a network or "No service" is displayed

Try connecting in another location. Verify the network coverage with your operator.

Unable to make outgoing calls

Make sure your phone is connected to a network, and the network is not overloaded or unavailable.

Unable to receive incoming calls

Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network).

SIM card PIN locked

Contact your network operator to obtain the PUK code (Personal Unblocking Key).

To configure a new 4G network:

On your device, tap Settings.

Select Wireless & networks > More... > Mobile networks.

Select Network settings. In Network operators, select your operator. In Access

Point Names, select the correct access point name and enter the exact connection parameters provided by your 4G provider.

Table des matières

FR

Mise en route

Allumer

Three icons: a pen, a microphone, and a speaker on dark background (no text or symbols)

Astuce :

DE

Erste Schritte

Einschalten

Three icons: a pen, a microphone, and a speaker on dark background (no text or symbols)

Tipp:

Three icons: a pen, a microphone, and a speaker on a dark background (no text or symbols)

Conexión 4G & WiFi

Conexión 4G y 3G

Consejo:

⑪ Menu
12 Home/App recenti/Google Now
13 Indietro

Introduzione

Accensione

Three icons: a pen, a smartphone, and a speaker on a dark background (no text or symbols)

Connessione 4G & WiFi

Connessione 3G e 4G

Suggerimento:

⑪ Menu
12 Home/Recente apps/Google Now
⑬ Vorige

Three icons: a pen, a microphone, and a speaker on a dark background (no text or symbols)

4G- & WiFi-verbinding

4G- & 3G-verbinding

Tip:

Dica:

Three icons: a pen, a smartphone with a logo, and a speaker on a dark background (no text or symbols)

Совет:

Three icons: a pen, a smartphone, and a speaker on a dark background (no text or symbols)

Wskazówka:

Open Source Software Offer

The software bundled with this product includes software files subject to certain open source license requirements. Such open source software files are subject solely to the terms of the relevant open source software license. Such open source software is provided on an "AS IS" basis to the maximum extent permitted by applicable law.

For the open source files contained herein, please access "Open source license" section located at: Settings\About phone\Legal information on the device for the relevant copyright and licensing terms. You may obtain a copy of Apache License, Version 2.0 at http://www.apache.org/licenses/LICENSE-2.0. You may also obtain a copy of GNU General Public License, Version 2 at the Free Software Foundation, INC, 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA.

Until the date that is three years after our last shipment of this product, you may obtain a copy of the source code corresponding to the binaries for any GPL-Licensed file by contacting ARCHOS customer service at http://www.archos.com and ARCHOS will send you a link to such source code or will provide instructions to get the source on a physical medium.

This offer is valid to anyone in receipt of this information.

National restrictions

This device is intended for home and office use in all EU countries (and other countries following the EU directive 1999/5/EC) without any limitation except for the countries mentioned below:

Country Restriction Reason/remark

Bulgaria None General authorization required for outdoor use and public service

France Outdoor use

limited to 10

mW e.i.r.p.

within the

band 2454-

2483.5 MHz

Military Radiolocation use. Refarming of the

2.4 GHz band has been ongoing in recent

years to allow current relaxed regulation. Full implementation planned 2012

Italy None If used outside of own premises, general

authorization is required.

Luxembourg None General authorization required for network and

service supply (not for spectrum)

Norway Implemented This subsection does not apply for the

geographical aera within a radius of 20 km from the centre of Ny-Alesund

Russian

None Only for indoor applications

Federation

Note: Frequency 2454-2483.5MHZ are restricted to indoor use in France.

Consult the declaration of conformity on http://www.archos.com/products/declaration_conformity.html

SAR

After the laboratory measurement, this mobile phone SAR value is: Head: 0.371 W/Kg - Body: 0.894 W/Kg