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BG-LVUPTZ-20XHUS - Security Camera BZBGear - Free user manual and instructions

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USER MANUAL BG-LVUPTZ-20XHUS BZBGear

Operation Manual for Teacher Tracking Camera

BZBGear BG-LVUPTZ-20XHUS - 1

natural_image Line drawing of a portable air purifier device with no text or symbols

Precautions

This manual details functions, installation, operation principles and methods of teacher tracking camera. Please read this manual carefully before installation and use.

1. How to use

In order to prevent this product or products connected to it from being damaged, please use it within its prescribed scope of use.

1) Keep the device from rain or moisture;
2) To prevent electric shock, do not open the main case; only qualified technicians are allowed to install or maintain the device;
3) Do not use the device beyond scope of its temperature, humidity or power supply specification;
4) When cleaning the camera lens, swipe it with dry soft cloth. If dirt is hard to be removed, please swipe clean gently with mild detergent. Do not use strong or corrosive detergent, for it may scratch the lens and thus affect image result;

2. Electrical safety

Installation and use of this product shall be in strict accordance with safety standards for electricity.

3. Careful handing

Avoid damage to product caused by heavy pressure, strong vibration or immersion during transportation, storage and installation.

4. Power supply polarity

This product applies DC 12V power supply. Power plug polarity is shown as follows:

BZBGear BG-LVUPTZ-20XHUS - Power supply polarity - 1

6. Do not dismantle the product without permission

This product contains no parts which can be maintained by users. Any damage arising from dismantling the product by user without permission will not be included in warranty.

7. Magnetic field interference

Magnetic field under specific frequency may affect this product image; this is Class A product. Application in domestic environment may cause radio interference. Therefore, user should take corresponding measures.

BZBGear BG-LVUPTZ-20XHUS - Magnetic field interference - 1
注意

BZBGear BG-LVUPTZ-20XHUS - Magnetic field interference - 2

natural_image Line drawing of a portable electrical device with coiled wires and two labeled connectors (no text or symbols present)

If it is needed to extend power line of the camera, extend it from terminal 1 (220V/110V) rather than terminal 2 (DC12V), otherwise it will prevent the device from functioning!

Table of Contents

Precautions....2

1 System overview....5

1.1 System introduction....5
1.2 Product advantages....5
1.3 Product features....6

2 Port introduction....6
3 Dimensions....8
4 System connection....9

4.1 Installation layout....9
4.2 System wiring....10

5 Configuration tools....10

5.1 Set IP address of the tracking machine.... 10
5.2 Configure tracking parameters....11
5.3 Network update....17

6 Description of recording and broadcasting host 18

6.1 Auto tracking control.... 18
6.2 Action code docking....19

7 Description of remote control....21

7.1. Description of keys 21
7.2 Use remote control.... 22

8 Set menu....23

Teaching tracking camera system solution is a dedicated smart camera solution leading in international education information industry.

Teaching tracking camera products feature built-in high speed processor and advanced image processing and analytical algorithm, which allows it to track and detect teachers, students and blackboard-writing accurately and quickly. It fully satisfies all scenario demand by recorded broadcasting of teaching and remote interactive teaching.

Teaching tracking camera products adopt advanced ISP processing technique and algorithm, producing vivid images which feature balanced brightness, distinct layering, high definition and color reducibility.

Teaching tracking camera products are characterized by improved function, high performance, reliable operation, simple use and easy maintenance.

1.2 Product advantages

Full-scene solution: Different product combinations satisfy different scenario demands;
- Networked control Interface: Control information of all products will be transmitted via network, and it is suitable for product layout for all scenarios;
- Recognition algorithm unrelated to location: Status detection and recognition of teachers and students adopt unique smart partitioning algorithm to ensure that the result of detection and recognition is unrelated to location:
● Free installation: It supports both front installation and upside down installation;

1.3 Product features

Full HD image: With 1/2.8 inch high quality image sensor, its maximum resolution ratio reaches 1920x1080;
- Multiple optical zoom lens: 12X and 20X optical zoom lens are available. The lens features 72.5^ distortionless wide viewing angle;
- Advanced focusing technique: The advanced automatic focusing algorithm allows automatic focusing be done quickly, accurately and steadily;
- Low noise high signal to noise ratio: Low noise CMOS ensures super high signal to noise ratio of video taken by the camera. With advanced 2D and 3D noise reduction technology, noise is reduced and image resolution is guaranteed.
- Audio input port: It supports 16000, 32000, 44100, 48000 sampling frequency and AAC, MP3 and G.711A audio coding;
- Super quiet holder: High precision stepping motor and precision motor driven controller ensure the holder operate at low and stable speed without noise;
● Multiple video compression standards: It supports II.265/II.264 video compression:
● Multiple networking protocol: It supports ONVIF, GB/T28181, RTSP, RTMP protocol and RTMP push mode;
- Sleep mode: It supports low-power consumption sleep/wake up mode. Power consumption in sleep mode is lower than 400mW;
- Multiple control protocol: It supports VISCA, PELCO-D, PELCO-P protocol, automatic recognition protocol and all command VISCA control protocol;

2 Port introduction

Front view

No.PortDefinition
1DTRData Terminal Ready
2DSRData Set Ready
3TXDTransmit Data
4GNDSignal ground
5RXDReceive Data
6GNDSignal ground
7IR OUTIR Commander Signal IR
8NCNo Connection

3 Dimensions
BZBGear BG-LVUPTZ-20XHUS - Port introduction - 1

text_image 3-Ø5 Depth 5mm 150 80 14 14 1/4-20UNC Tripod hole Depth 6.5mm 272 1815 1.8 124.2 254

4 System connection

4.1 Installation layout

BZBGear BG-LVUPTZ-20XHUS - Installation layout - 1

text_image Space for blackboard-writing detection and camera installation Space for installation of student-tracking camera, student status detection camera and student binocular camera Blackboard Platform Student area

Teacher tracking camera is installed at place 1.8-2.5m from ground (distance from panoramic lens to ground), 5-15m from blackboard (when the distance is 5-9m, 4mm panoramic lens is recommended; when distance is 9-15m, 6mm panoramic lens is recommended). Teacher tracking camera should be installed near central axis of the classroom as much as possible to get the best result of tracking camera shooting.

5 Configuration tools

5.1 Set IP address of the tracking machine

Open IVESmart configuration tool, click Settings -> IP address -> Search successively (refer to Figure 5.1-1 for details), the configuration interface will display all valid devices in the LAN, check type of device to be configured and click Confirm. Note: Computer for operating IVESmart tool should be in the same LAN with camera configured.

BZBGear BG-LVUPTZ-20XHUS - Set IP address of the tracking machine - 1

text_image IP Setting Hub Use Hub plc IP Address: 192.168.5.190 Data Port: 3000 Camera Port: 3001 Host Control Port: 3002 Blackboard Camera Enable IP Address: 192.168.5.190 Data Port: 3000 VISCA Port: 3001 User Name: admin Password: **** Closing-up Camera Teacher Tracking Camera Enable Camera Type: PTL Search Camera Fanmonic Camera IP Address: 192.168.5.190 Data Port: 3000 VISCA Port: 3001 User Name: admin Password: **** Closing-up Camera Student Tracking Camera Enable Camera Type: PTL Student Camera Fanmonic Camera IP Address: 192.168.5.190 Data Port: 3000 VISCA Port: 1259 User Name: admin Password: **** Closing-up Camera

5.2 Configure tracking parameters

Set the process

BZBGear BG-LVUPTZ-20XHUS - Configure tracking parameters - 1

flowchart
graph TD
    A["Stop tracking"] --> B["Set Panoramic preset and close up"]
    B --> C["Set space for platform, tracking and shield"]
    C --> D["Set tracking parameters"]
    D --> E["Start tracking"]

Here, the following is a description of settings according to the process. The main interface of

BZBGear BG-LVUPTZ-20XHUS - Configure tracking parameters - 2

text_image IVESmart Setting Help Teacher Tracking + ZOOM - Start ↑ ↑ Stop ← HOME → Config ✓ ↓ ✓ Preset 1 Play Setting Clean Student Tracking + ZOOM - Start ↑ ↑ Stop ← HOME → Config ✓ ↓ ✓ Preset 1 Play Setting Clean BlackBoard Tracking Start Stop Config

Figure 5.2-1 Operation interface

  1. Set preset position for close up

Operation interface of setting preset position for close up is shown in Figure 5.2-2. Box indicated by arrow has a holder control button. By controlling holder position and zoom value, it will adjust

BZBGear BG-LVUPTZ-20XHUS - Configure tracking parameters - 3

text_image Teacher Tracking Start Reset OK Cancel Save Parameters Position Save Parameters Position Save Hardness Position Save Hardness Position Save Hardness Position Save Hardness Position Save Hardness Position Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Settings Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Patterns Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces Set Setup & Spaces

Figure 5.2-2 Operation interface

Platform preset: Control teacher tracking camera to make platform (we suggest that teachers stand in the middle of platform, if any) get desired visual result in camera image, then click and save Platform preset. During normal tracking, size of teacher's image in the picture uses Platform preset as a reference. When tracking target disappears, it can select close-up lens to go back to Platform preset.

Panoramic preset: Control teacher tracking camera to allow camera to have almost a panoramic of the classroom (or any position). When tracking target disappears, it can select close-up lens to go back to panoramic position.

Preset for blackboard-writing: Refer to user manual for blackboard-writing for details.

BZBGear BG-LVUPTZ-20XHUS - Configure tracking parameters - 4

text_image Start Tracking Start Reset Run Setting Close Set Target @ Paramount Front @ Platform Front @ Paramount Original Position Show Area Show Area Show Trick Area Show Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Trick Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Track Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Truck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trck Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area Show Trk Area

Figure 5.2-3 Operation interface

Tracking area: Tracking area means scope of tracking teacher. When the tracking target goes out of the tracking area, it will be considered tracking target losing. The tracking area can be set into polygon according to certain environment conditions, or set student area outside of tracking area. See Figure 5.2-4:

BZBGear BG-LVUPTZ-20XHUS - Configure tracking parameters - 5

natural_image Interior view of a modern office with ceiling lights and a central room (no visible text or symbols)

BZBGear BG-LVUPTZ-20XHUS - Configure tracking parameters - 6

text_image Teacher Training Start Reset Run Setting Close Save Parameters Position Save Platform Position Not Coding & Upgrade Save Parameters Position Save Platform Position Save Blackboard Position Save Blackboard Position Save Platform Position Save Blackboard Position Target Unit Reset ○ Paramount Front ○ Platform Front ○ Remote Original Position Training Drilling ○ Auto Span ○ Max ○ Max Use For Training Grid Area ● Top ○ Down ○ Left ○ Right ○ Max + - + - Remove Frame Save Frame

Figure 5.2-5 Operation interface

3. Set tracking parameters

Target lost: when target loses, the close-up lens will return to designated preset position. This preset position can be panoramic preset, platform preset or maintain original position.

BZBGear BG-LVUPTZ-20XHUS - Set tracking parameters - 1

natural_image Interior view of a classroom with ceiling lights and desks (no visible text or symbols)

tracking, angle of elevation remains the value set during platform preset. If a teacher will not step down platform in class, we suggest turning off auto zoom and v-move.

BZBGear BG-LVUPTZ-20XHUS - Set tracking parameters - 2

text_image Teacher Setting Reset Reset Setting Size Set Functional Position Set Functional Position Set Functional Position Set Redboard Position 1 Set Redboard Position 2 Set Redboard Position 3 Target Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Line Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position Litter Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LInner Position LOuter Position Outer Position Outer Position Outer Position Outer Position Outer Position Outer Position Outer Position Outer Position Outer Position Outer Position Outer Position Outer Position Outer Position Outer Position Outer Position Outer

Figure 5.2-7 Operation interface

Advance parameters:

Action sensitivity: In teacher tracking mode, it is the action range required to trigger tracking camera when the tracking target changes from stationary state to motion state. The higher the action sensitivity, the smaller movement of tracking target that will trigger camera's tracking motion.

H-speed: It means speed of tracking camera for horizontal tracking.

V-speed: It means speed of tracking camera for vertical tracking.

Zoom range: The bigger the range, the higher zoom extent required for camera when tracking target steps down platform.

BZBGear BG-LVUPTZ-20XHUS - Advance parameters: - 1

text_image Active Frame Active Frame Active Sequence: Low High 0 High 1 Low 0 High 1 Low 2 High 2 High 3 High 4 High 5 High 6 High 7 High 8 High 9 High 10 High 11 High 12 High 13 High 14 High 15 High 16 High 17 High 18 High 19 High 20 High 21 High 22 High 23 High 24 High 25 High 26 High 27 High 28 High 29 High 30 High 31 High 32 High 33 High 34 High 35 High 36 High 37 High 38 High 39 High 40 High 41 High 42 High 43 High 44 High 45 High 46 High 47 High 48 High 49 High 50 High 51 High 52 High 53 High 54 High 55 High 56 High 57 High 58 High 59 High 60 High 61 High 62 High 63 High 64 High 65 High 66 High 67 High 68 High 69 High 70 High 71 High 72 High 73 High 74 High 75 High 76 High 77 High 78 High 79 High 80 High 81 High 82 High 83 High 84 High 85 High 86 High 87 High 88 High 89 High 90 High 91 High 92 High 93 High 94 High 95 High 96 High 97 High 98 High 99 High 100 Active Code: Target Lock: High (0,0,0,1,0,1,1) Target Set: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: D: C: Active Code Setting Type: D: Zone Direction Only: D: Interval BCL Use Time Active Type: New Type New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: New Position: Next Step: Next Step:

Figure 5.2-5 Operation interface

For settings of action code, refer to "7 Description of connecting recording and broadcasting host". After setting, click Save Parameter. It allows to entering advance parameter settings column to change configuration value to obtain the best result subject to specific scenes and customer demand.

5.3 Network update

When updating the version, it needs to update device via IVESmart configuration tools. Click Configuration -> Network configuration & update to enter update interface, as shown below:

BZBGear BG-LVUPTZ-20XHUS - Network update - 1

text_image Upgrading.... Upgrading ......

After upgrading is completed, the camera will perform self-inspection.

Note: After grading, you can restore factory settings by combination key [*] [#] [6] on remote control or by remote control menu.

6 Description of recording and broadcasting host

6.1 Auto tracking control

The recording and broadcasting host sends command by LAN network port or concentrator RS232 serial port and controls automatic tracking motion of teacher tracking camera. In auto tracking mode, it does not allow control camera holder rotation or zoom by IVESmart configuration tool or remote control; in stop auto tracking mode, it allows control camera holder rotation or zoom by IVESmart configuration tool or remote control.

  1. Network receiving address

BZBGear BG-LVUPTZ-20XHUS - Auto tracking control - 1

text_image IP Setting Hub Use Hub pls IP Address: 192.168.5.190 Data Port: 3000 Camera Port: 3001 Host Control Port: 3002 Blackboard Camera Enable IP Address: 192.168.5.195 Data Port: 3000 VISCA Port: 1259 User Name: admin Password: ****** Teacher Tracking Camera Enable Camera Type: Teacher Camera Panoramic Camera IP Address: 192.168.5.197 Data Port: 3000 VISCA Port: 1259 User Name: admin Password: ****** Close-up Camera IP Address: 192.168.5.191 Data Port: 3000 VISCA Port: 1259 User Name: admin Password: ****** Student Tracking Camera Enable Camera Type: PTZ Student Camera Panoramic Camera IP Address: 192.168.5.105 Data Port: 3000 VISCA Port: 1259 User Name: admin Password: ****** Close-up Camera IP Address: 192.168.5.193 Data Port: 3000 VISCA Port: 1259 User Name: admin Password: ****** Device Type Panoramic IP Panoramic Port Panoramic V Close-up IP Close-up Port Close-up VI Teacher Tracking 192.168.5.200 3000 1259 192.168.5.201 3000 1259 Hub 192.168.5.190 3000 3001 0 0 Teacher Tracking 192.168.5.197 3000 1259 0 0 Hub 192.168.5.190 3000 3001 0 0 Hub 192.168.5.190 3000 3001 0 0 Hub 192.168.5.190 3000 3001 0 0 Teacher Tracking 192.168.4.163 3000 3001 192.168.4.192 3000 1259 IP Address: 192.168.0.31 Search Confirm Cancel

Figure 6.1-1 Operation interface

  1. Command
TypeCommand
Start teacher tracking0x810x0A 0x08 0x01 0x020xFF

BZBGear BG-LVUPTZ-20XHUS - Auto tracking control - 2

text_image Net config &&Update Clearup Camera Camera Version: V2.3.1 2017-10-06 Force Version: V2.4.1 2018-12-28 JIM Version: V2.3.1 2017-10-05 JP Address: 190, 199, 5, 201 Subset Mode: 255, 256, 256, 0 Data Part: 2000 VSSA Part: 1159 Save Subcut Upgrade File: Upgrade Select File Passive Camera Camera Version: V2.3.1 2017-10-01 JP Address: 192, 203, 5, 200 Subset Mode: 255, 256, 256, 0 Data Part: 2000 VSSA Part: 256 User ID: 192, 203, 5, 190 User Part: 2001 Save Subcut Upgrade File: Upgrade Select File

Figure 6.2-1 Operation interface

2. Configure action code

Edit action code as needed via IVESmart configuration tool. Click Configuration -> advance parameters successively;

After modification, click Confirm -> save parameters, as shown below:

BZBGear BG-LVUPTZ-20XHUS - Configure action code - 1

text_image Advance Params Advance Parce Action Sensitivity: Low High 5 B-Speed: Slow Part 4 P-Speed: Slow Part 4 Zoom Range: Small Big 5 Lost Element: 1.2 Zoom Feature Sensitivity: Low High 5 Action Code Target Lock: 100 Target Lost: 01 04 09 01 01 FF Join From Features: 02 03 Up to Features: 01 04 09 01 03 FF Teacher Move: 00 Teacher Stop: 01 04 09 01 08 FF

7 Description of remote control

7.1. Description of keys

BZBGear BG-LVUPTZ-20XHUS - Description of keys - 1

Long press standby key for 3s, camera enters standby mode, long press this key again for 3s, camera will perform self-inspection again and return to HOME position. When setting #0 as preset, when there is no action within 12s, the holder will return to #0 preset.

2. Select camera

Select address number of camera to be controlled.

3. Number key

Set or call #0-9 preset.

4. \*key and #key

  1. Focusing control key: adjust focusing.

[Auto focusing]: Enter auto focusing mode

[Manual focusing]: shift camera focusing mode to manual; adjust focusing via [Focusing +] or [Focusing -]

6. Zoom key

[Zoom] +: zoom out lens; [Zoom -]: zoom in lens

7. Set and clear preset key

Set preset: Save a preset, set preset + number key (0-9), that is set preset of corresponding number key;

Cancel preset: Cancel a preset, cancel preset + number key (0-9), that is cancel preset of corresponding number key;

8. Holder control key

UDLR (Up, Down, Left, Right) arrow/l it controls UDLR movement of the holder.

7.2 Use remote control

After normal start of the camera, it receives infrared command and execute. Press down remote control key, receiving indicator of remote control flashes, release the key, the indicator stops flashing. User can set preset, read position, horizontal and vertical motion by infrared remote control. Description of keys:

  1. Key press mentioned in this manual means press and release the key on remote control. For example, "press [HOME] key" means press down [HOME] key and release. If long press is needed, it will be specified specially.

  2. Operation of combination keys mentioned in this manual means operating such keys in order. For example, "press [*] + [#] + [F1]" means press [*] first, then [#], and [F1] at last.

1) Select camera

BZBGear BG-LVUPTZ-20XHUS - Use remote control - 1

Select address number of camera to be controlled.

2) Control holder

BZBGear BG-LVUPTZ-20XHUS - Use remote control - 2

Rotate upward: Press [▲]; rotate downward: Press [▼]

Rotate to left: Press [ ]; rotate to right: Press [ ]

Center position: Press [HOME]

Long press UDLR key, it will rotate from low speed to high speed continuously, until it reaches the destination; release in the middle of the journey, it will stop movement.

3) Set, cancel, call preset

BZBGear BG-LVUPTZ-20XHUS - Use remote control - 3

  1. Save preset: Press [Set preset], then press any number key from 0 to 9, it will reset a preset corresponding to the number key.

Note: with remote control, it can set 10 presets at most.

  1. Call preset: Press number key 0-9 directly, it will ca preset which has been saved.

Auto focusing: support Manual focusing: Support

7) Set infrared remote control address of camera

BZBGear BG-LVUPTZ-20XHUS - Use remote control - 4

[^*] + [ 卄 ] + [ F 1 ] : S e t~ u p ~ # 1 ~ a d d r e s s

[^*] + [ ± ] + [F2]: Set up # 2 address

|^*| + | # | - |1^3| : Set # 3 address

[*] + [#] + [F4]: Set up #4 address

8 Set menu

8.1 Main menu

In normal image, press [MENU] key, the screen displays the menu content, use the arrow to point to the desired item.

BZBGear BG-LVUPTZ-20XHUS - Main menu - 1

text_image MENU ==================== Language English (Setup) (Camera) (P/T/Z) (Video Format) (Version) (Restore Default)

8.2 System parameter settings

On the main menu, move the cursor to (Settings), press [HOME] key to enter Settings page, as shown below.

SETUP
ProtocolAuto
Visca Address1
Visca Address FixOFF
PELCO-P Address1
PELCO-D Address1
Baudrate9600
[↑↓]Select [←→]Change Value[Menu]Back

Protocol: Protocol type VISCA/PELCO-P/PELCO-D/auto

Baud rate: Set item: 2400/4800/9600/115200

Communication address: VISCA-1\~7;PELCO-P = 1\~64;PELCO-D = 1\~64

VISCA address fix: Set item: On/off

8.3 Camera parameter settings

On the main menu, move the cursor to (CAMERA), press [HOME] key to enter

1) Exposure

On CAMERA menu, move the cursor to (EXPOSURE), press [HOME] key to enter exposure page, as shown below.

EXPOSURE
ModeAuto
EVOFF
BLCOFF
Flicker50Hz
G.Limit3
DRC2
[↑↓]Select [←→]Change Value[Menu]Back

Mode: Options: Auto, manual, shutter priority, aperture priority, brightness priority

EV: Options: On/off (only valid in auto mode)

Compensation grade: Options: -7\~7 (only valid in auto mode when "EV" is on.)

BLC: Options: On/off (only valid in auto mode) DRC: Options: 1\~8, off

Flicker: Options: Off, 50Hz, 60Hz (valid in auto, shutter priority and brightness priority modes)

G. Limit: Options: 0\~15(valid in auto, shutter priority and brightness priority modes)

Shutter priority: Options: 1/25, 1/30, 1/50, 1/60, 1/90, 1/100, 1/120, 1/180, 1/250, 1/350, 1/500, 1/1,000, 1/2000, 1/3000, 1/4000, 1/6000, 1/10000 (valid in manual and shutter priority modes)

Aperture priority: Options: Off, F11.0, F9.6, F8.0, F6.8, F5.6, F4.8, F4.0, F3.4, F2.8, F2.4, F2.0, F1.8 (valid in manual and aperture priority modes) Brightness: Options: 0\~23 (only valid in brightness priority

COLOR
WB ModeAuto
RG Tuning0
BG Tuning0
Saturation100%
Hue7
AWB SensitivityLow
[↑↓]Select [←→]Change Value[Menu]Back

WB Mode: Options: auto, 3000K, 4000K, 5000K, 6500K, manual, one-key white balance.
RG Tuning: Options: -10\~10 (only valid in auto mode) BG Tuning: Options: -10\~10 (only valid in auto mode)
Red gain: Options: 0\~255 (only valid in manual mode) Blue gain: Options: 0\~255 (only valid in manual mode)
Saturation: Options: 60%, 70%, 80%, 90%, 100%, 110%, 120%, 130%, 140%, 150%, 160%, 170%,
180%, 190%, 200%
Hue: Options: 0\~14
AWB Sensitivity: Options: high, medium, low (only valid in auto mode)

3) Image

On CAMERA menu, move the cursor to (IMAGE), press [IHOME] to enter IMAGE page, as shown below.

IMAGE
Brightness7

4) Focus

On CAMER menu, move the cursor to (FOCUS), press [HOME] key to enter FOCUS page, as shown below.

FOCUS

Focus Mode

Auto

AF-Area

Center

AF-Sensitivity

Low

[↑↓]Select [←→]Change Value

[Menu]Back

Focus mode: Options: auto/manual

AF-Area: Options: up/center/low

AF-Sensitivity: Options: high/medium/low

5) Noise reduction

On CAMERA menu, move the cursor to (Noise reduction), press [HOME] key to enter Noise reduction page, as shown below.

NOISE REDUCTION

NR-2D 3

NR-3D 3

Dynamic Hot Pixel OFF

[↑↓]Select [←→]Change Value

[Menu]Back

rotate at lower speed.

Zoom speed: Set speed for remote control camera Image freezing; Options: On/off zoom, 1\~8

Acc Curve: Options: Quick/slow

8.5 Video format

On the main menu, move the cursor to (VIDEO FORMAT), press [HOME] key to enter VIDEO FORMAT page, as shown below.

VIDEO FORMAT
1080P601080P50
1080I601080I50
1080P301080P25
720P60720P50
720P30720P25
1080P59.941080I59.94
1080P29.97720P59.94
720P29.97
[↑↓]Select
[Menu]Back[Home]OK

Note: only when rotation dial-up is at F will ST model menu show this item. S version: 1080P60 downward compatibility; M version: 1080P30 downward compatibility Change parameter value in the menu. To save value when power off, exit menu.

RESTORE DEFAULT

Restore Default? NO

[↑↓] Select [←→] Change Value [Menu] Back [Home] OK

Restore default : Options : Yes/no (color style and video format can't be restored default).

Note: If remote address used before is not 1, but any one from 2, 3 and 4, after restoring all parameters or system parameters, device address corresponding to the remote control will be reset to 1. At this moment, it is needed to change remote control address to 1, that is, press Camera and select [1], control will function.

9 Technical parameters

Parameter/modelModel-12Model-20
Tracking camera, lens parameters
Image sensor1/2.8inch high quality CMOS sensor
Effective pixels2,070,000 16:9
Video signal1080P60/50/30/25/59.94/29.971080f60/50/59.94?20P60/50/30/25 /59.94/29.97
Lens optics zoom12X optical zoom f-3.9~46.1mm20X optical zoom f-4.7~94mm
Visual angle6.3° (narrow angle) ~72.5° (wide angle)2.9° (narrow angle) ~55.4° (wide angle)
Aperture coefficientF1.8~F2.4F1.6 ~ F3.5
Digit zoomX10
Minimum illumination0.5Lux(F1.8, AGC ON)
code stream
Video compression formatII.265, II.264
Control signal portRS-232/485
Control protocolVISCA/Pelco-D/Pelco-P; Band rate: 115,200/9,600/4,800/2,400bps
Audio input portDual track 3.5mm linear input
Audio compression formatAAC, MP3, PCM
Power portIIEC3800 power socket (DC12V)
Holder parameters
Horizontal rotation - 170^ + 170^
Vertical rotation - 30^ + 90^
Horizontal control speed0.1~100°/s
Vertical control speed0.1~45°/s
Preset speedHorizontal: 100^ /s ,vertical: 45^ /s
Preset quantityUser can set 255 presets at most (10 pes of mobile control)
Other parameters
Power adapterInput AC110V-AC220V output DC12V/2.5A
Input voltageDC12V+10%
Input current1.5A (maximum)
Power consumption18W (maximum)
Storage temperature-10°C~+60°C
Storage humidity20%-95%
Operating temperature-10°C~+50°C
Operating humidity20%-80%
Dimension (WxIIxD)254mm X 144mm X 174mm
Weight (approx.)1.50kg
Operating environmentIndoor
Remote maintenance (network port)Remote upgrade, restart and reset
Standard accessories12V/2.5A power, RS232 control line, remote control, operation manual, warranty card
Optional accessoriesInstallation support
Ack/Completion Message
Command packageNotes
ACKz0 41 FFReturned when the command is accepted.
Comp letionz0 51 FFReturned when the command has been executed.

z camera address+8

Error Messages
Command packageNotes
Syntax Errorz0 60 02 FFReturned when the command format is different or when a command with illegal command parameters is accepted
Command Not Executablez0 61 41 FFReturned when a command cannot be executed due to current conditions. For example, when commands controlling the focus manually are received during auto focus.

Control command

CommandFunctionCommand packageNotes
AddressSetBroadcast88 30 01 FFAddress setting
IF_ClearBroadcast88 01 00 01 FFI/F Clear
CommandCancel8x 21 FF
CAM_PowerOn8x 01 04 00 02 FFPower ON/OFF
Off8x 01 04 00 03 FF
CAM_ZoomStop8x 01 04 07 00 FF
Tele (Standard)8x 01 04 07 02 FF
Wide (Standard)8x 01 04 07 03 FF
Tele (Variable)8x 01 04 07 2p FFp = 0(low) - 7(high)
Wide (Variable)8x 01 04 07 3p FF
Direct8x 01 04 47 0p 0q 0r 0s FFpqrs: Zoom Position
Stop8x 01 04 08 00 FF
Far(Standard)8x 01 04 08 02 FF
Near(Standard)8x 01 04 08 03 FF
Up8x 01 04 04 02 FFManual Control of B Gain
Down8x 01 04 04 03 FF
Direct8x 01 04 44 00 00 0p 0q FFpq: B Gain
CAM_AEFull Auto8x 01 04 39 00 FFAutomatic Exposure mode
Manual8x 01 04 39 03 FFManual Control mode
Shutter priority8x 01 04 39 0A FFShutter Priority Automatic Exposure mode
Iris priority8x 01 04 39 0B FFIris Priority Automatic Exposure mode
Bright8x 01 04 39 0D FFBright mode
CAM_ShutterReset8x 01 04 0A 00 FFShutter Setting
Up8x 01 04 0A 02 FF
Down8x 01 04 0A 03 FF
Direct8x 01 04 4A 00 00 0p 0q FFpq: Shutter Position
CAM_IrisReset8x 01 04 0B 00 FFIris Setting
Up8x 01 04 0B 02 FF
Down8x 01 04 0B 03 FF
Direct8x 01 04 4B 00 00 0p 0q FFpq: Iris Position
CAM_GainReset8x 01 040C 00 FFGain Setting
Up8x 01 04 0C 02 FF
Down8x 01 04 0C 03 FF
Direct8x 01 04 0C 00 00 0p 0q FFpq: Gain Position
CAM_BrightReset8x 01 04 0D 00 FFBright Setting
Up8x 01 04 0D 02 FF
Down8x 01 04 0D 03 FF
Direct8x 01 04 4D 00 00 0p 0q FFpq: Bright Position
On8x 01 04 3E 02 FFExposure Compensation ON/OFF
Off8x 01 04 3E 03 FF
CAM_MemoryReset8x 01 04 3F 00 pq FFpq: Memory Number(=0 to 254) Corresponds to 0 to 9 on the Remote Commander
Set8x 01 04 3F 01 pq FF
Rrecall8x 01 04 3F 02 pq FF
CAM_LR_ReverseOn8x 01 04 61 02 FFImage Flip Horizontal ON/OFF
Off8x 01 04 61 03 FF
CAM_PictureFlipOn8x 01 04 66 02 FFImage Flip Vertical ON/OFF
Off8x 01 04 66 03 FF
CAM_ColorSaturationDirect8x 01 04 4900 00 00 0p FFP=0-E 0:60% 1:70% 2:80% 3:90% 4:100% 5:110% 6:120% 7:130% 8:140% 9:150% 10:160% 11:160% 12:180% 13:190% 14:200%
CAM_IDWrite8x 01 04 22 0p 0q 0r 0s 1Fpurs: Camera ID (=0000 to FFFF)
SYS_MenuON8x 01 04 06 06 02 FFTurn on the menu screen
OFF8x 01 04 06 06 03 FFTurn off the menu screen
IR_ReceiveON8x 01 0608 02 FFIR(remote commander)receive On/Off
OFF8x 01 0608 03 FF
IR_ReceiveReturnOn8x 01 7D 01 03 00 00 FFIR(remote commander)receive message via the VISCA communication ON/OFF
Off8x 01 7D 01 13 00 00 FF
Pan_tiltDriveUp8x 01 06 01 VV WW 03 01 FFVV: Pan speed 0x01(low speed) to 0x18(high speed)WW: Tilt speed 0x01(low speed) to 0x14(high speed)YYYY: Pan PositionZZLL: Tilt Position
Down8x 01 06 01 VV WW 03 02 FF
Left8x 01 06 01 VV WW 01 03 FF
Right8x 01 06 01 VV WW 02 03 FF
Upleft8x 01 06 01 VV WW 01 01 FF
Upright8x 01 06 01 VV WW 02 01 FF
DownLeft8x 01 06 01 VV WW 01 02 FF
DownRight8x 01 06 01 VV WW 02 02 FF
Stop8x 01 06 01 VV WW 03 03 FF
AbsolutePosition8x 01 06 02 VV WW0Y 0Y 0Y 0Y 0Z.0Z.0Z.0F FF
RelativePosition8x 01 06 03 VV WW0Y 0Y 0Y 0Y 0Z.0Z.0Z.0F FF
Home8x 01 06 04 FT
Reset8x 01 06 05 FF
Pan-tiltLimitSetSet8x 01 06 07000W0Y 0Y 0Y 0Y 0Z.0Z.0Z.0F FFW:1 UpRight0:DownLeftYYYY: Pan Limit Position(TBD)ZZLL: Tilt Limit Position(TBD)
Clear8x 01 06 07010W07 0F 0F 0F 0F 07 0F 0F 0F 0F FF

Search command

CommandCommand packageReturn packageNotes
CAM_PowerInq8x 09 04 00 FFy0 50 02 FFOn
y0 50 03 FFOtf(Standby)
CAM_ZoomPosInq8x 09 04 47 FFy0 50 0p 0q 0r 0s FFpqrs: Zoom Position
CAM_FocusAFModelInq8x 09 04 38 FFy0 50 02 FFAuto Focus
y0 50 03 FFManual Focus
CAM_FocusPosInq8x 09 04 48 FFy0 50 0p 0q 0r 0s FFpqrs: Focus Position
CAM_WBModelInq8x 09 04 35 FFy0 50 00 FFAuto
y0 50 01 FF3000K
y0 50 02 FF4000K
y0 50 03 FFOne Push Mode
y0 50 04 FF5000K
y0 50 05 FFManual
y0 50 00 FF6500Klast operated.
SYS MenuModelInq8x 09 0606 FFy0 50 02 FFOn
y0 50 03 FFOff
CAM_LR_Reverselnq8x 09 04 61 FFy0 50 02 FFOn
y0 50 03 FFOff
CAM_PictureFlipInq8x 09 04 66 FFy0 50 02 FFOn
y0 50 03 FFOff
CAM_ColorSaturationInq8x 09 04 49 FFy0 50 00 00 00 0p FFp: Color Gain setting 0h (60%) to Eh (200%)
CAM_IDInq8x 09 04 22 FFy0 50 0p FFp: Gamma ID
IR_ReceiveInq8x 09 0608 FFy0 50 02 FFOn
y0 50 03 FFOff
IR_ReceiveReturny0 077D 01 04 00 FFPower ON/OFF
y0 077D 01 04 07 FFZoom tele/wide
y0 077D 01 04 38 FFAF ON/OFF
y0 077D 01 04 33 FFCamera Backlight
y0 077D 01 04 3F FFCamera _Memory
y0 077D 01 06 01 FFPan_titleDriver
CAM_BrightnessInq8x 09 04A1 FFy0 50 00 00 0p 0q FFpq: Brightness Position
CAM_ContrastInq8x 09 04A2 FFy0 50 00 00 0p 0q FFpq: Contrast Position
CAM_FlipInq8x 09 04A4 FFy0 50 00 FFOff
y0 50 01 FFFlip-II
y0 50 02 FFFlip-V
y0 50 03 FFFlip-IIV
CAM_GammaInq8x 09 04 5B FFy0 50 0p FFp: Gamma setting
CAM_VersionInq8x 09 00 02 FFy0 50 ab cd mn pq rs tu vw FFab cd: vender ID (0220)mn pq : model ID ST (0951)U3 (3950)rs tu : ARMVersionvw : reserve
P: 0-E Vidco format 0:1080P608:720P301:1080P509:720P252:1080h60

11 Pelco-D protocol command list

FunctionByte1Byte2Byte3Byte4Byte5Byte6Byte7
Up0xFFAddress0x000x08Pan SpeedTilt SpeedSUM
Down0xFFAddress0x000x10Pan SpeedTilt SpeedSUM
Left0xFFAddress0x000x04Pan SpeedTilt SpeedSUM
Right0xFFAddress0x000x02Pan SpeedTilt SpeedSUM
Uplcft0xFFAddress0x000x0CPan SpeedTilt SpeedSUM
Upright0xFFAddress0x000x0APan SpeedTilt SpeedSUM
DownLeft0xFFAddress0x000x14Pan SpeedTilt SpeedSUM
DownRight0xFFAddress0x000x12Pan SpeedTilt SpeedSUM
Zoom In0xFFAddress0x000x200x000x00SUM
Zoom Out0xFFAddress0x000x400x000x00SUM
Focus Far0xFFAddress0x000x800x000x00SUM
Focus Near0xFFAddress0x010x000x000x00SUM
Stop0xFFAddress0x000x000x000x00SUM
Set Preset0xFFAddress0x000x030x00Preset IDSUM
Clear Preset0xFFAddress0x000x050x00Preset IDSUM
Call Preset0xFFAddress0x000x070x00Preset IDSUM
Query Pan Position0xFFAddress0x000x510x000x00SUM
Query PanValue HighValue Low

12 Pelco-P protocol command list

FunctionByte1Byte2Byte3Byte4Byte5Byte6Byte7Byte8
Up0xA0Address0x000x08Pan SpeedTilt Speed0xAFXOR
Down0xA0Address0x000x10Pan SpeedTilt Speed0xAFXOR
Left0xA0Address0x000x04Pan SpeedTilt Speed0xAFXOR
Right0xA0Address0x000x02Pan SpeedTilt Speed0xAFXOR
Upleft0xA0Address0x000x0CPan SpeedTilt Speed0xAFXOR
Upright0xA0Address0x000x0APan SpeedTilt Speed0xAFXOR
DownLeft0xA0Address0x000x14Pan SpeedTilt Speed0xAFXOR
DownRight0xA0Address0x000x12Pan SpeedTilt Speed0xAFXOR
Zoom In0xA0Address0x000x200x000x000xAFXOR
Zoom Out0xA0Address0x000x400x000x000xAFXOR
Stop0xA0Address0x000x000x000x000xAFXOR
Focus Far0xA0Address0x010x000x000x000xAFXOR
Focus Near0xA0Address0x020x000x000x000xAFXOR
Set Preset0xA0Address0x000x030x00Preset ID0xAFXOR
Clear Preset0xA0Address0x000x050x00Preset ID0xAFXOR
Call Preset0xA0Address0x000x070x00Preset ID0xAFXOR
Query Pan Position0xA0Address0x000x510x000x000xAFXOR
Query PanValue RightValue Right

13 Maintenance and troubleshooting

13.1 Maintenance

1) Please disconnect power of camera if it is not in long-term use. Meanwhile, disconnect AC power adapter from AC socket.

2) To avoid scratch, use soft cloth or cotton to wipe off dust on camera case and

3) Please clean camera lens with dry soft cloth. If stain persists, use mild detergent to wipe gently.

Do not use strong or corrosive detergent which may scratch the lens and affect image result.

13.2 Troubleshooting

1) No image displayed by video output

Solution: a. Check camera power for connection, and check if power indicator is lit.

b. Power off, restart the device and check if it performs self inspection normally.

c. Check if dial switch at the bottom is in normal operating mode (refer to Table 2.2 and

Table 2.3).

d. Check if connection line of video output and video display functions.

2) Image is unstable

Solution: a. Check if connection line of video output and video display functions.

3) Lens zoom image dithering

Solution: a. Check if camera is installed securely.

b. Check if there is vibrating machine or object nearby the camera.

4) Remote control is out of service

information below means network connection functions well.

BZBGear BG-LVUPTZ-20XHUS - Troubleshooting - 1

text_image Microsoft Windows [Version 16.9.1036.103E] (c) 2018 Microsoft Corporation: All rights reserved. C:\Users\EDMping 192.108.5.163 Pinging 192.108.5.103 with 32 bytes of data: Reply from 102.108.5.103: bytes=32 time=ms TTL=64 Reply from 102.108.5.103: bytes=32 time=ms TTL=64 Reply from 102.108.5.103: bytes=32 time=ms TTL=64 Reply from 102.108.5.103: bytes=32 time=ms TTL=64 Ping statistics for 192.108.5.103: Parkets: Sent = 4, Received = 4, Lost = 0 (%% loss). Approximate round trip times in milli-seconds! Minimum = 0ms, Maximum = 2ms, Average = 1ms C:\Users\EDM

14 Warranty

BZBGEAR wants to assure you peace of mind. We're so confident in the quality of our products we are offering a three-year warranty.

For complete warranty information, please visit BZBGEAR.com/warranty.

For questions, please call 1.888.499.9906 or email support@bzbgear.com.

15 Mission Statement

BZBGEAR manifests from the competitive nature of the audiovisual industry to innovate while keeping the customer in mind. AV solutions can cost a pretty penny, and new technology only adds to it. We believe everyone deserves to see, hear, and feel the advancements made in today's AV world without having to break the bank. BZBGEAR is the solution for small to medium-sized applications requiring the latest professional products in AV.

We live in a DIY era where resources are abundant on the internet. With that in mind, our team offers system design consultation and expert tech support seven days a week for the products in our BZBGEAR catalog. You'll notice comparably lower prices with BZBGEAR solutions, but the quality of the products is on par with the top brands in the industry. The unparalleled support from our team is our way of showing we care for every one of our customers. Whether you're an integrator, home theater enthusiast, or a do-it-yourselfer, BZBGEAR offers the solutions to allow you to focus on your project and not your budget.

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Product information

Brand : BZBGear

Model : BG-LVUPTZ-20XHUS

Category : Security Camera