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USER MANUAL FI9804PS FOSCAM

Outdoor HD Wireless IP Camera

FOSCAM FI9804PS - 1

natural_image Exterior view of a silver security camera with visible lens and antenna (no text or symbols)

Table of Contents

Security Warning.... 3

1 Overviews.... 3

1.1 Key Features....4
1.2 Read Before Use....4
1.3 Packing Contents....4
1.4 Physical Description.... 5

2 Accessing the Network Camera....6

2.1 Access the Camera in LAN....6
2.2 Access the Camera in WAN....7

2.2.1 Static IP Addresses....7
2.2.2 Dynamic IP Addresses....8

2.3 Using the VLC player....11
2.4 IP camera connection to the server....14

3 Surveillance Software GUI.... 14

3.1 Login Window....14
3.2 Surveillance Window....17

4 Advanced Camera Settings....22

4.1 Setup Wizard....22
4.2 Device Status....23

4.2.1 Device Information....23
4.2.2 Device Status....23
4.2.3 Session status....24
4.2.4 Log....24

4.3 Basic Settings....24

4.3.1 Camera Name....24
4.3.2 Camera Time....25
4.3.3 User Accounts....25
4.3.4 Multi-Camera....28

4.4 Network....33

4.4.1 IP Configuration....33
4.4.2 Wireless Settings....35
4.4.3 PPPoE....36
4.4.4 DDNS....37
4.4.5 UPnP 41
4.4.6 Port 41

4.4.7 Mail Settings.... 43
4.4.8 FTP Settings....45
4.4.9 P2P 46

4.5 Video....46

4.5.1 Video Settings.... 46
4.5.2 On Screen Display....47
4.5.3 Privacy Zone....47
4.5.4 Snapshot Settings....49
4.5.5 IR LED Schedule....50

4.6 Alarm....50

4.7 Record....54

4.7.1 Storage Location....54
4.7.2 Alarm Record....54
4.7.3 Local Alarm Location....54
4.7.4 Record Schedule....55

4.8 Firewall....55

4.9 System....56

4.9.1 Back-up& Restore....56
4.9.2 System Upgrade....57
4.9.3 Patch Installation....59
4.9.4 Factory Reset....59
4.9.5 Reboot System....60

5 Phone APPs....60
6 Appendix....60

6.1 Frequently Asked Questions....60

6.1.1 Install the ActiveX of Firefox browser, Google Chrome and IE Chrome.... 60
6.1.2 Uninstall the ActiveX of Firefox browser, Google Chrome and IE Chrome.... 63
6.1.3 I have forgotten the administrator password....64
6.1.4 Subnet doesn't match....64
6.1.5 Camera can not record....64
6.1.6 No Pictures Problems....65
6.1.7 Can't access IP camera in internet....66
6.1.8 UPnP always failed....66
6.1.9 Camera can not connect wireless....66

6.2 Default Parameters....66
6.3 Specification....67
6.4 CE & FCC....68

7 Obtaining Technical Support....69

Security Warning

Safeguarding Your Privacy

Foscam cameras require good security practices to safeguard your privacy. You can help protect your camera by changing the default username and/or password. Input a username and/or password that is at least 8 – 10 characters or longer. Try to use a combination of lower-case and upper-case letters as well as numbers and special characters. The more complex the username and password, the harder it will be to guess by an unauthorized user.

You should update your camera regularly at http://www.foscam.us/firmware.html. Make sure your camera has the latest firmware installed for your specific camera model. The latest firmware for Foscam cameras utilizes protection against various types of online hacking, cracking, and unauthorized access. Doing so will make you device more secure, may add features, and will contain bug fixes to make your device work faster.

1 Overviews

FOSCAM FI9804P is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280*720. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet.

FI9804P supports the industry-standard H.264 compression technology, drastically reducing file sizes and conserving valuable network bandwidth.

The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support Internet Explore. Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration and start-up.

The camera is designed for outdoor surveillance applications such as courtyards, supermarket, and school. Controlling the IPCAM and managing images are simplified by using the provided web interface across the network utilizing wireless connectivity.

FOSCAM provides Phone APPs for Android and iPhone users, please search "Foscam Viewer" and install it through APP Store, then you can view your camera directly as a computer.

1.1 Key Features

◆ Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network
◆ 1.0 Mega-Pixel
◆ Supports IE/Firefox/Google/Safari browser or any other standard browsers
◆ Supports WEP,WPA and WPA2 Encryption
◆ Wi-Fi compliant with wireless standards IEEE 802.11b/g/n
◆ IR night vision (Range:20m)
◆ Supports image snapshot
◆ Supports dual-stream
◆ Supports IR-Cut and the filter change automatically
◆ Embedded FOSCAM DDNS(dynamic domain name service) Service
◆ Supports remote viewing & record from anywhere anytime
◆ Multi-level users management with password protection
◆ Motion detection alert via email or upload image to FTP
◆ Supporting Third Party Domain name
◆ Providing Phone APPs for Android and iPhone users
◆ Supports multiple network protocols: HTTP /HTTPS/ RTSP/ TCP /IP /UDP /FTP /DHCP /DDNS / UPNP /ONVIF
◆ Providing Central Management Software to manage or monitor multi-cameras

1.2 Read Before Use

Please first verify that all contents received are complete according to the Package Contents listed below. Before the Network Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.

1.3 Packing Contents

• IPCAM×1 • Network Cable×1
• Wi-Fi Antenna×1 • CD×1
• DC Power Supply×1• Quick Installation Guide ×1
• Mounting bracket×1• Security Warning Card × 1

1.4 Physical Description

Front Panel

FOSCAM FI9804PS - Front Panel - 1

text_image 1 2 3 4

Figure 1.1

1 WIFI Antenna: Wireless Antenna
2 Infrared LED: 12 IR LEDs
3 LENS: CMOS sensor with fixed focus lens
4 Induction IC

Interface

FOSCAM FI9804PS - Interface - 1

text_image 1 2 3 4 5

Figure 1.2

1) Reset button :Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the factory default administrator password. The default administrator user is admin with no password.
2) Audio input interface: The jack is used to plug external microphone.
3) Audio output interface: The jack is used to plug external speakers.
4) LAN: 10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various

network devices, such as hub, router, etc.

5) Power Interface: Connect the external power adapter, request for 12V/1A power.

Bottom View

There are up to some labels located at the bottom of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels as shown in Figure 1.3, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.

FOSCAM FI9804PS - Bottom View - 1

text_image Model: F8B04P HD Wireless IP Camera MAC ID: 000000000000 DDNS.XXXXXXX myfoscam.org FCC ID:ZDEF6B04P SN:FA140300001 FOSCAM Username(默认) active Password(默认)(Base) CE RoHS Product Label & SN Label & QR NO.

Figure 1.3

2 Accessing the Network Camera

This chapter explains how to access the network camera through web browsers and RTSP players.

2.1 Access the Camera in LAN

This camera support HTTP and HTTPS protocols, so here will allow you to use HTTP and HTTPS port no.

(1) Http:// LAN IP + Http Port no.

Double click the IP Camera Tool icon and it should find the camera's IP address automatically after you plug the network cable.

FOSCAM FI9804PS - Http:// LAN IP + Http Port no. - 1

text_image IP Camera Tool Camera name IP Address Device ID Device type anonymous Http://192.168.1.110:88 00841FI9804W H

Figure 2.1

Double click the IP address of the camera; your default browser will open to the camera login page.

(2) Https:// LAN IP + Https Port no.

The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port.

Go to Settings - Network - Port panel, you can see and change the https port no.

FOSCAM FI9804PS - Http:// LAN IP + Http Port no. - 2

text_image HTTP Port 88 HTTPS Port 443 ONVIF Port 65533 Save Refresh

Figure 2.2

2.2 Access the Camera in WAN

2.2.1 Static IP Addresses

Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number.

How to Obtain the WAN IP address from a public website

To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com. The webpage at this address will show you the current WAN IP.

FOSCAM FI9804PS - How to Obtain the WAN IP address from a public website - 1

text_image What Is My IP Address - Shows Your IP Address - Windows Internet Explorer File Edit Recent Pages New Patterns Tools Help Favorites Supported by Free Hotmail What Is My IP Address - Shows Your IP Address WHATIsMyIP.com WIMI • WIMI Forum • Imprint Speed Test • IP Address Lookup • IP WORKS Lookup • Just Name Lookup • Law Agent Info • Server Headers Check • How To Choner Your IP • How To Trace An Email • What Is An IP Address • IP Address Management • What Is DHCP • DOS - Windows IP Commands • Linux IP Commandy • UNIX IP Commands • XML Shows A Different IP CHANGE YOUR IP What Is My IP Address - WhatIsMyIP.com Your IP Address Is: 183.37.28.254 Whats My IP Address? Our visitors need to know their IP address for many reasons including gaming, tech support, remote desktop connection, proxy detection, anonymity, or simply to see if their address has changed. Visitors often come here to do an IP Address UNBEATABLE DEDICATED SERVERS ✓ DELL R200 Intel Core3Duo E2220 2.4Ghz ✓ 1GB DDR RAM ✓ 160GB SATA HDD

Figure 2.3

Access your IP Camera from the Internet

You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port numb in your standard browser. For example, you would enter http://183.37.28.254:85

NOTE:

Make sure port forwarding is successful. You can do port forwarding two ways.

1) Login to your router to enable the "UPNP" function. You can then login to the camera as administrator, choose Network, and then choose UPnP to enable UPnP. Make sure that the status of UPnP reads "UPnP Successful" on the Device Status page.

2) Do port (HTTP port) forwarding manually.

If your router has a Virtual Server, it can do port forwarding. Add the camera's LAN IP and port which you have set earlier to your router's port forwarding settings.

NOTE:

If you plug the camera into a router, it will have a dynamic IP address and you need to set DDNS service settings to view it remotely.

Step 1: Enter the username and password of the Administrator (default username is admin with a blank password), and click "OK" to apply changes.

Step 2: Wait around 10 seconds, you'll see that the camera's LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is now fixed at a static IP address of http://192.168.8.102:2000. This IP address will not change even if the camera is powered off and back on, the camera will remain on this LAN IP address. This is very important to a static LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a stat LAN IP address!

2.2.2 Dynamic IP Addresses

DDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, to have fixed host and domain name. This means that even though your WAN IP address is constantly changing, you will have a fixed hostname you can use to access your cameras at all times. You can access the camera directly from the Internet using the hostname and port number.

What is the HTTP Port no.?

1) Default HTTP Port is 88

All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera is http://192.168.8.102:88, this means that the camera's HTTP port is 88. You can change port 88 to another pc if you'd like such as 2000 or 8090, which will not be conflict with other existing ports like 25, 21,10000. Here can set the port no. between 1 and 65535.

2) Change the default http no.88 to another one.

How to assign a different HTTP Port No. and fixed the LAN IP of the camera by the IP Camera Tool?

Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address, and click on "Network Configuration", this brings up the network configuration box as shown in Figure 2.4 and 2.5.

FOSCAM FI9804PS - 2) Change the default http no.88 to another one. - 1

text_image IP Camera Tool Camera name IP Address Device ID Device type anonymous Http 00841FI9804 H Basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool Select which camera you'd like to change the port for, and right click

Figure 2.4

FOSCAM FI9804PS - 2) Change the default http no.88 to another one. - 2

text_image IP Camera Tool Camera name anonymous anonymous Network... Obtain IP from DHCP server IP Address 192 .168 . 1 .110 Subnet Mask 255 .255 .255 . 0 Gateway 192 .168 . 1 . 1 DNS Server 192 .168 . 1 . 1 Http Port 88 User admin Password ***** OK Cancel Note: After changing the configuration device will automatically restart. Modify the Http Port. Enter the Username and password, click OK.

Figure 2.5
Step 2: Modify the Http Port and enter the username and password of the Administrator, and click "OK" to apply changes.

Step 3: Wait around 10 seconds, you'll see that the camera's LAN IP address has changed. Also, the LAN IP address is now fixed at a static IP address of http://192.168.1.110:88. This IP address will not change even if the camera is powered off and back on, the camera will remain on this LAN IP address. This is very important that a static LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a stat LAN IP address!

Camera nameIP AddressDevice IDDevice type
anonymousHttp://192.168.1.110:8800841FI9804WH

Figure 2.6

What is Port forwarding?

If you have never done port forwarding before, you can open and view the following link to understand the basic concept. Port forwarding allows for outside connections to access a specific device on your network from anywhere in the world. Every router automatically blocks any incoming connections for safety purposes. Using port forwarding, you are telling your router to allow a connection through a certain port (you can think of it a gateway) into your router. You set this port to a specific device, in our case an IP Camera, so it can be accessed from anywhere in the world.

Click this link to learn more about port forwarding: http://portforward.com/help/portforwarding.htm

How do we configure Port Forwarding?

For this section, we will be using an example:

Let's say the camera's LAN IP address is http://192.168.8.100:2000

Step 1: Login to the router, and go to your router's port forwarding or port triggering menu. Sometimes this is also under the name of Virtual Server or NAT.

Using the Linksys brand router as an example, we would log into the router, and go to the Applicat & Gaming menu. We would then click on the "Single Port Forwarding" sub-menu.

Step 2: Create a new column using the LAN IP address & HTTP Port of the camera within the router as shown below, then push OK or Submit to save your settings:

FOSCAM FI9804PS - How do we configure Port Forwarding? - 1

text_image Applications & Gaming Wireless-N Home Router WRT120N Setup Wireless Security Access Restrictions Applications & Gaming Administration Status Single Port Forwarding Port Range Forwarding Port Range Triggering DMZ QoS Single Port Forwarding Application Name None None None None None Foscam Cam Fill the HTTP Port of the camera in the columns of External Port and Internal Port. Example: 2000 2000 2000 Both 192.168.8. 192.168.8. 192.168.8. 192.168.8. 192.168.8. 192.168.8. 192.168.8. 192.168.8. 100 ✓ Fill in this section with the LAN IP of the camera; we would enter "100" for our example. Assign a name for the port forward setting here

Figure 2.7

First method :

Use the embedded DDNS to access the camera via the Internet

Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this information on it.

For example, we can use test09.myfoscam.org. In the camera, click Settings at the top, click "Network" on the left, then click "DDNS" to get to the DDNS settings page. Here you can see the unique domain name of your camera.

FOSCAM FI9804PS - Use the embedded DDNS to access the camera via the Internet - 1

text_image DDNS Enable DDNS ✓ Manufacturer's DDNS Manufacturer's DDNS test09. myfcscam.org Restore DDNS to factory Third Party DDNS DDNS Server None Domain

Figure 2.8

Now you can use "http://Domain name + HTTP Port" to access the camera via the Internet.

Take hostname test09.myfoscam.org and HTTP Port of 2000 for example, the URL link to access the camera via the Internet would be http://test09.myfoscam.org:2000.

Second method :

Use the Third party DDNS to access the camera via the Internet

Step 1, Please go to the third party DDNS website(such as www.no-ip.com) to create a free hostname.

Step 2, DO DDNS Service Settings within the Camera

Please set DDNS Settings within the camera by hostname, a user name and password you've got from www.no-ip.com

Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.

Firstly, goes to option of DDNS Settings on the administrator panel.

Secondly, select No-lp as a server.

Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDN settings effective.

Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and

check if the DDNS status is successful.

If failed, please double check if you have input the correct hostname, user name, and password, and try to redo the settings.

NOTE:

If you have set Third Party DDNS successfully, the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.

2.3 Using the VLC player

This camera supports RTSP streaming, here you can view the camera using VLC player.

RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream

The part in the square brackets may be omitted.

user name & password:

The user name and password to access the camera. This part can be omitted.

IP: WAN or LAN IP address.

Videostream:

Here support three mode: videoMain, videoSub and audio. When the network speed is bad, here you had better select videoSub. If you select audio, you can only hear the sound but cannot see the video.

For example:

IP: 192.168.1.11

HTTP Port number: 88

User name: admin

Password: 123

Here I can enter one of the following URLs in the VLC.

1) rtsp://admin:123@192.168.1.11:88/videoMain
2) rtsp:// @192.168.1.11:88/videoMain
3) rtsp://:123@192.168.1.11:88/videoMain
4) rtsp://admin@192.168.1.11:88/videoMain

Open the VLC, and go to Media→Open Network Stream option, then enter the URL into VLC.

FOSCAM FI9804PS - Password: 123 - 1

text_image VLC media player Media Playback Audio Video Tools View Help Open File... Ctrl+O Advanced Open File... Ctrl+Shift+O Open Folder... Ctrl+F Open Disc... Ctrl+D Open Network Stream... Ctrl+N Open Capture Device... Ctrl+C Open Location from clipboard Ctrl+V Recent Media Save Playlist to File... Ctrl+Y Convert / Save... Ctrl+R Streaming... Ctrl+S Quit Ctrl+Q

Figure 2.9

FOSCAM FI9804PS - Password: 123 - 2

text_image Open Media File Disc Network Capture Device Network Protocol Please enter a network URL: rtsp://admin:123@192.168.1.11:88/videoMain http://www.example.com/stream.avi rtp://@:1234 mms://mms.examples.com/stream.asx rtsp://server.example.org:8080/test.sdp http://www.yourtube.com/watch?v=gg64x Play Cancel Show more options

Figure 2.10

Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview.

FOSCAM FI9804PS - Password: 123 - 3

text_image RTSP authentication Please enter a valid login name and a password. User name admin Password Ok Cancel

Figure 2.11

FOSCAM FI9804PS - Password: 123 - 4

natural_image Interior view of a modern living room with a red chair, chandelier, and decorative wall art (no visible text or symbols)

Figure 2.12

If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installati Guide about How to configure port forwarding.

NOTE:

If you modify the camera's username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC.

2.4 IP camera connection to the server

Device supports ONVIF 2.2.1 protocol, You can easily access the NVR with ONVIF or server with ONVIF.

3 Surveillance Software GUI

Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software.

3.1 Login Window

FOSCAM FI9804PS - Login Window - 1

text_image Username admin Password 1 2 Stream Main stream 3 Language English Login 4

Figure 3.1

Please check the login window above, it was divided to 4 sections from no. 1 to 4.

Section1 Enter the Username and password

The default administrator username is admin with no password, please reset the password at first using and prevent unauthorized users login the camera.

Section2 Stream

The camera supports two stream modes: Main stream and Sub stream. If you want to access the camera for LAN, here you can select Main stream. If you want to access the camera from Internet, here we recommend Sub stream.

NOTE:

When the network bandwidth is badly you'd better select Sub Stream and the video will be more fluency.

Section3 Select the language

You can select the language you need via click on the language drop-down list to switch.

Section4 login the camera

Click "Login" button.

NOTE:

When setting up your camera for the first time, it will request that you modify the default username and/or password if both are still set to default. Input the new username and password, click "Modify" to complete the modification. You will now use the new username and password to login the camera in the future.

FOSCAM FI9804PS - NOTE: - 1

text_image Username admin New username | New password Security Level Confirm the password Modify

Figure 3.2

After logging in for the first time, you will go to "Setup Wizard" automatically. Here you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration.

FOSCAM FI9804PS - NOTE: - 2

text_image Setup Wizard Setup Wizard Status Basic Settings Network Video Alarm Setup Wizard Setup Wizard - Start Follow the guide to set your camera, click "Next" to start. Please click the menu on the left for more settings. Next

Figure 3.3

Device Name: You could give name for your camera.

FOSCAM FI9804PS - NOTE: - 3

text_image Setup Wizard Step 1 of 4 - Camera Name Camera Name F19804P The maximum Device Name length is 20, support English, numbers, letters and symbols Previous Next

Figure 3.4

System Time: Select the time zone you need to set the date, time, format, etc.

FOSCAM FI9804PS - NOTE: - 4

text_image Setup Wizard Step 2 of 4 - Camera Time Time Zone (GMT) Greenwich mean time; London, Lisbon. Sync with NTP server NTP Server time.nist.gov Date Format YYYY-MM-DD Time Format 12-hour use DST Previous Next

Figure 3.5

Wireless networks: Click "Scan", find the SSID of your wireless router, select and enter the password.

FOSCAM FI9804PS - NOTE: - 5

text_image Setup Wizard Step 3 of 4 - Wireless Settings Wireless Network List 1 Scan SSID(Network Name) Encryption Quality Tenda_373678 WPA/WPA2 dlink-chenchen2.4G WPA/WPA2 TP_LINK_TEST WPA2 FOSCAM-docdev WPA/WPA2 3 Password ************ The maximum password length is 63, including numbers, letters and symbols 2

Figure 3.6

IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs.

FOSCAM FI9804PS - NOTE: - 6

text_image Setup Wizard Step 4 of 4 - IP Configuration Obtain IP From DHCP IP Address: 192.168.1 101 Server Status: 255.255.255.0 Voltage: 0.0 0.0 Primary Call Service: 0.0 0.0 Secondary Call Service: 0.0 0.0 Note:Once you save your settings, the camera will restart. Previous Finish

Figure 3.7

NOTE:

It needs about 1 minute to connect the camera to your router.

3.2 Surveillance Window

FOSCAM FI9804PS - Surveillance Window - 1

text_image FOSCAM LiveVideo Settings Outdoor Waterproof IP Camera 1 2 2014-10-21 02:44:13 PM Anonymous 6 Mode Outdoor Mode Stream HD Model/ 720P/ 3C Mirror Flip 4 IR LED Lights Color Adjustment 5 Figure 3.8 7

Section1 FOSCAM Logo/ Live Video / Settings buttons

FOSCAM: FOSCAM LOGO

FOSCAM FI9804PS - Surveillance Window - 2

LiveVideo

Path to surveillance window. Click this button and back to the surveillance window

FOSCAM FI9804PS - LiveVideo - 1

Settings

Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and

do advanced settings.

Section2 Multi-Device Window

FOSCAM FI9804PS - Section2 Multi-Device Window - 1

The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. Y can add other cameras in multi-camera panel (read chapter 4.3.4).

FOSCAM FI9804PS - Section2 Multi-Device Window - 2

text_image FOSCAM LiveVideo Settings Outdoor Waterproof IP Camera Mode Outdoor Mode Stream HD Model/ 720P/ 3C Mirror Flip IR LED Lights Color Adjustment

Figure 3.9

Section3 Mode/ Stream / Mirror/ Flip buttons

Mode

1) 50HZ ----Indoor surveillance (Region: Europe, China)
2) 60HZ ----Indoor surveillance (Region: USA, Canada)
3) Outdoor Mode----Outdoor surveillance

Stream

The default Stream supports four modes: 0/720P/30fps/2M, 1/VGA/25fps/4M, 2/VGA/15fps/1M and 3/VGA/10fps/200 The format of the stream type is Stream type no. / Resolution / Maximum frame rate/ Bit rate

1) Stream type no.: The number is used to identify the stream type.
2) Resolution

There are some resolutions, the bigger one is 720P, and the smaller one (VGA) is 640x480 pixels. The bigger the resolution, the better of the image quality is. If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution VGA.

3) Maximum frame rate

When the video format is 50Hz, the maximum frame rate is 25 fps. When the video format is 60Hz, the maximum frame rate is 30 fps. You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video.

4) Bit rate

Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video cannot play well.

You can reset the stream type on Settings-> Video-> Settings panel.

Section4 IR LED Lights

FOSCAM FI9804PS - Section4 IR LED Lights - 1

text_image IR LED Lights Mode Schedule Auto Manual Schedule

Click Infra led and there are three modes to adjust the infrared led: Auto, Manual and Schedule.

Auto: Select it and the camera will adjust the infra led (on or off) automatically.

Manual: Select it and turn off the infra led manually.

Schedule: Select it and the IR led light will be off at the schedule period. If you want to define or change the IR led lights schedule time, please go to Settings→Video→IR LED Schedule page.

Section5 Image quality settings

In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality.

FOSCAM FI9804PS - Section5 Image quality settings - 1

text_image Color Adjustment 50 50 50 45 50 Default

Section6 OSD

If you have added time and camera name in the video, you can see it in the live window.

Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default device name is anonymous.

Go to Settings ---Basic settings---Camera time panel and adjust the device time.

Go to Settings ---Video---On Screen Display panel, you can add or no add OSD.

Section7 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button

FOSCAM FI9804PS - Section7 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button - 1

text_image 1 2 3 4

FOSCAM FI9804PS - Section7 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button - 2

text_image 5 6 7

1----Play Click it to play the video of the camera

2----Stop Click it to stop the video of the camera

3---- Talk: Click the button and the icon will become to 📄, then talk to the microphone that connected with PC, people around the camera can hear your voice if the camera has connected with audio output device. Click the icon again and stop talking.

4---- Audio Click the button and the icon will become to 📄, you can hear the sound around the camera if the camera has connected with other audio input device through the Audio Input port of the camera, Click the icon again and stop audio.

5---- Snap: Click it to make snapshot and it pop up a window which picture you snapshot, right click in the window and save the picture to anywhere you want.

6---- Record: Click the icon and the camera start recording, you can see a green dot in the live window. Click again and stop recording. The default storage path is C:\IPCamRecord. You can change the storage pat Go to Settings- >Record-> Storage Location panel.

7----Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen. Double click again and exit full-screen.

Onscreen Mouse Control

Right click the mouse and you can adjust the screen ration, full screen and Zoom up.

FOSCAM FI9804PS - Onscreen Mouse Control - 1

text_image ✓ Keep ration Full Screen Zoom up

Figure 3.10

Keep ration: Select it and the camera will adjust the size of live window based on the computer monitor automatically.

Sometimes there is a black border around the video, please select Keep ration to get a better visual quality.

FOSCAM FI9804PS - Onscreen Mouse Control - 2

text_image FOSCAM LiveVideo Settings Outdoor Waterproof IP Camera Mode Outdoor Mode Stream HD Mode/ 720P/ 3C Mirror Flip IR LED Lights Mode Auto Color Adjustment

Figure 3.11

Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen.

Zoom up/down: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size.

FOSCAM FI9804PS - Onscreen Mouse Control - 3

text_image Keep ration ✓ Full Screen Screen PTZ Zoom up Zoom down

Figure 3.12

NOTE:

1 This camera don't support Pan/Tilt function, so here cannot allow to use Screen PTZ.
2 For Mac OS, the plugin cannot support Onscreen Mouse function, so you cannot allow to use it.

4 Advanced Camera Settings

Click the button "Settings", goes to Administrator Control Panel to make advanced camera settings.

4.1 Setup Wizard

The way to set it, you could refer to section 3.1.

FOSCAM FI9804PS - Setup Wizard - 1

text_image Setup Wizard Setup Wizard Status Basic Settings Network Video Alarm Setup Wizard Setup Wizard - Start Follow the guide to set your camera, click "Next" to start. Please click the menu on the left for more settings. Next

Figure 4.1

4.2 Device Status

Device Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera.

4.2.1 Device Information

FOSCAM FI9804PS - Device Information - 1

text_image Device Information Camera Model FI9804P Camera Name FI9804P Camera ID 00626E4E4B8C Camera Time 2013/12/14 15:33:29 System Firmware Version 1.4.1.8 Application Firmware Version 2.13.1.4 Plug-In Version 2.0.2.10

Figure 4.2

Camera Model: Display the model of the camera.

Camera Name: The Device Name is a unique name that you can give to your device to help you identify it.

Click Basic Settings and go to Device Name panel where you can change your camera name. The default device name is anonymous.

Camera ID: Display the MAC address of your camera. For example Device ID is 008414350787, the same MAC ID sticker is found at the bottom of the camera.

Camera Time: The system time of the device. Click Basic Settings and go to Camera Time panel and adjust the time.

System Firmware version: Display the System Firmware version of your camera.

App Firmware version: Display the application firmware version of your camera.

Plug-in version: Display the plug-in version of your camera

4.2.2 Device Status

On this page you can see device status such as Alarm status, NTP/DDNS status, WIFI status and so on.

FOSCAM FI9804PS - Device Status - 1

text_image Device Status Refresh Alarm Status Disabled NTP Status Failed DDNS Status Disabled UPnP Status Disabled WiFi Status Not connected IR LED Status Off

Figure 4.3

4.2.3 Session status

Session status will display who and which IP is visiting the camera now.

User nameIP address
admin192.166.1.102
admin218.17.160 187

Figure 4.4

4.2.4 Log

The log record shows who and which IP address accessed or logout the camera and when.

Log

FOSCAM FI9804PS - Log - 1

text_image Pages:83 <<1 2 3>> Go NO. Time User IP Log 1 Click the page number and go to the corresponding page to see more logs 2 3 2012-09-18 01:29:51 admin 192.168.1.102 Log out 4 2012-09-18 01:27:54 admin Fill in one page number, click Go butt and go to the corresponding page 5 2012-09-18 01:26:21 admin 6 2012-09-18 01:25:42 admin 218.17.160.187 Login 7 2012-09-18 01:25:15 admin 192.168.1.102 Login 8 2012-09-18 01:25:13 admin 192.168.1.102 Log out 9 2012-09-18 01:24:46 admin 192.168.1.100 Login 10 2012-09-18 01:21:44 admin 192.168.1.102 Login

Figure 4.5

Reboot the camera and clear the log records.

4.3 Basic Settings

This section allows you to configure your Camera Name, Camera Time, Mail, User Accounts and Multi-Device

4.3.1 Camera Name

You can define a name for your camera here such as apple. Click Save to save your changes. The alias name

cannot contain special characters.

FOSCAM FI9804PS - Camera Name - 1

text_image Status Basic Settings Camera Name Camera Time User Accounts Multi-Camera Network Camera Name FI9804P The maximum Device Name length is 20, support English, numbers, letters and symbols Save Refresh

Figure 4.6

4.3.2 Camera Time

This section allows you to configure the settings of the internal system clocks for your camera.

FOSCAM FI9804PS - Camera Time - 1

text_image Camera Time Time Zone (GMT) Greenwich mean time; London, Lisbon, Ca Sync with NTP server PC Time 2013-11-22 02 41 14 Sync with PC Date Format YYYY-MM-DD Time Format 12-hour use DST Ahead Of Time 0 Minute

Figure 4.7

Time Zone: Select the time zone for your region from the drop-down menu.

Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server.

Choose the one that is closest to your camera.

Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer.

Manually: The administrator can enter the date and time manually. Please select the date and time format.

use DST: Select the use DST, then select the daylight saving time from the drop-down menu.

Click Save button to submit your settings.

4.3.3 User Accounts

Here you can create users and set privilege, visitor, operator or administrator. The default administrator

user accounts are admin with a blank password.

FOSCAM FI9804PS - User Accounts - 1

text_image User Accounts NO. Username Privilege 1 foccam Administrator 2 3 4 5 6 7 8 Username Privilege Visitor Change username Change password Refresh

Figure 4.8

How to change the password?

Firstly, select the account which you want to change the password, then select "Change password", enter the old password and the new password, lastly click modify to take effect.

FOSCAM FI9804PS - How to change the password? - 1

text_image User Accounts NO. Username Privilege 1 foccam Administrator 2 admin Administrator 3 4 5 6 7 8 Username admin Password •••••• New username New password Password Security Level Confirm the password Privilege Administrator ✓ Change username ✓ Change password Modify The maximum length of the user name is 20, support numbers, letters and symbols _ - @ $ * The maximum password length is 12, does not support the character & = $

Figure 4.9

How to add account?

Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list.

FOSCAM FI9804PS - How to add account? - 1

text_image User Accounts NO. Username Privilege 1 foscam Administrator 2 3 4 5 6 7 8 Username test Password •••••••••••••• Security Level Confirm the password ••••• Privilege Visitor Change username Change password Add The maximum username length is 20 including numbers, letters and symbols _ - @ $ * The maximum password length is 12 not including the character & = $

Figure 4.10

FOSCAM FI9804PS - How to add account? - 2

text_image User Accounts NO. Username Privilege 1 foscam Administrator 2 test Visitor 3 4 5 6 7 8 Username test Privilege Visitor Change username Change password Delete The maximum username length is 20 including numbers, letters and symbols _ - @ $ * The maximum password length is 12 not including the character & = $

Figure 4.11

Delete: Select the account which you want to delete, then click Delete button to take effect.

How to change the username?

Firstly, select the account which you want to change the username, then select "Change username", enter the new password, lastly click modify to take effect.

FOSCAM FI9804PS - How to change the username? - 1

text_image User Accounts NO. Username Privilege 1 foscam Administrator 2 test Visitor 3 4 5 6 7 8 Username test New username test1 Privilege Visitor ✓ Change username □ Change password Modify The maximum username length is 20 including numbers, letters and symbols _ - @ $ * The maximum password length is 12 not including the character & = $

Figure 4.12

NOTE:

The default administrator account cannot be deleted, but you can add other administrator users.

4.3.4 Multi-Camera

If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as t main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras there is 8 cams installed.

The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.

Add cameras in LAN

In Multi-Device Settings page, you can see all devices searched in LAN. The 1st Device is the default one. Can add more cameras in the list in LAN for monitoring. The camera's software supports up to 9 IP Cameras online simultaneously. Click The 2nd Device and click the item in the Device List in LAN, the Alias, Host and Http Port will be filled in the boxes below automatically. Enter the correct username and password then click Add. Add more cameras in the same way.

FOSCAM FI9804PS - Add cameras in LAN - 1

text_image Cameras On LAN anonymous(192.168.11.193) F19821W for ebuyer (192.168.11.241) anonymous(192.168.11.203) anonymous(192.168.11.243) The 1st Camera This Camera The 2nd Camera None Camera Model MJ Camera Name anonymous Host 192.168.11.203 HTTP Port 80 Media Port 80 Username admin Password Add Delete The 3rd Camera None The 4th Camera None 3 Click Add to take effect 1 Click it, camera model, alias, host and HTTP Port will be filled in the followir boxes automatically 2 Enter the User name and password of the 2nd camera

Figure 4.13

Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to.

Cameras On LANanonymous(192.168.11.193) FI9821W for ebuyer (192.168.11.241) anonymous(192.168.11.203) anonymous(192.168.11.243)Refresh
The 1st CameraThis Camera
The 2nd Cameraanonymous(192.168.11.203)
The 3rd CameraFI9821W for ebuyer (192.168.11.241)
The 4th Cameraanonymous(192.168.11.203)
The 5th CameraNone
The 6th CameraNone
The 7th CameraNone
The 8th CameraNone
The 9th CameraNone
Note: If you want to access your camera remotely, make sure you are able to access it separately through a browser.

Figure 4.14

Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added.

FOSCAM FI9804PS - Add cameras in LAN - 2

text_image FOSCAM Live Video Settings Outdoor Waterproof IP Camera Mode Outdoor Mode Stream HD Mode/ 720P/ 3C Mirror Flip IP LED Lights Color Adjustment

Figure 4.15
FOSCAM FI9804PS - Add cameras in LAN - 3

text_image FOSCAM LiveVideo Settings Outdoor Waterproof IP Camera Mode Outdoor Mode Stream HD Model/720P/3C Mirror Flip IR LED Lights Mode Of Color Adjust

Figure 4.16

Add cameras in WAN

If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.4.4)

Login to the first camera using a DDNS domain name and port.

FOSCAM FI9804PS - Add cameras in WAN - 1

text_image Use DDNS domain name and port to log Device Status Alarm Status Disabled ID Alarm Status Disabled NTP Status Success DDNS Status Success http://test09.myboscam.org 88 UPnP Status Disabled WiFi Status IR LED Status Make sure each camera you need add could login with DDNS name and port

Figure 4.17

Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera's name, DDNS domain name, port number. Enter user name and password and then choose Add.

FOSCAM FI9804PS - Add cameras in WAN - 2

text_image Camera On LAN F19821W for ebuyer (192.168.11.241) anonymous(192.168.11.243) anonymous(192.168.11.203) Refresh The 1st Camera This Camera The 2nd Camera anonymous(192.168.11.203) Camera Model MJ Camera Name apple Host camera.no-ip.info HTTP Port 801 Media Port 801 Username admin Password Add Delete The 3rd Camera None The 4th Camera None

Figure 4.18

1---- The camera model: MJ or H264.

2---- The 2nd camera's name
3---- Fill in the 2nd camera's DDNS host not LAN IP
4 ---- Enter the 2nd camera's user name and password
5---- Click Add button and to take effect

NOTE:

Here the Host must be entered as the second camera's DDNS domain name, not its LAN IP.

Device List in LANapple(192.168.13.102) mycamera(192.168.13.108) ipcam(192.168.13.107) FI9821W-01(192.168.13.106)Refresh
The 1st DeviceThis Device
The 2nd Deviceapple(camera.no-ip.info)
The 3rd Deviceipcam(test01.foscam.org)
The 4th Devicemycamera(owlejww.no-ip.info)
The 5th DeviceNone
The 6th DeviceNone
The 7th DeviceNone
The 8th DeviceNone
The 9th DeviceNone
Attention: If you want to access the device from internet, be sure the host and port that you set can be accessed from internet.

Figure 4.19

Return to video window. You will see all of the cameras accessible through the internet.

When you are away from home, you can use the first camera's DDNS domain name and port to view all the cameras via internet.

FOSCAM FI9804PS - NOTE: - 1

text_image FOSCAM LiveVideo Settings Outdoor Waterproof IP Camera Mode Outdoor Mode Stream HD Mode/ 720P/ 3C Mirror Flip IP LED Lights Color Adjustment

Figure 4.20

4.4 Network

This section will allow you to configure your camera's IP, PPOE, DDNS, Wireless Settings, UPnP, Port, Mail Settings and FTP Settings.

4.4.1 IP Configuration

If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer.

FOSCAM FI9804PS - IP Configuration - 1

text_image Obtain IP From DHCP IP Address 192.168.0.109 Subnet Mask 255.255.255.0 Gateway 192.168.0.1 Primary DNS Server 192.168.0.1 Secondary DNS Server 202.96.134.133 Note:Once you save your settings, the camera will restart.

Figure 4.21

Changing settings here is the same as using the IP Camera Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don't know the subnet mask, gateway and DNS server, you can check your computer's local area connection as follows:

Control Panel→Network Connections→Local Area Connections → Choose Support→Details.

FOSCAM FI9804PS - IP Configuration - 2

text_image Network Connections File Edit View Favorites Tools Advanced Help Back Search Folders Address Network Connections LAN or High-Speed Internet Network Tasks Create a new connection Set up a home or small office network Change Windows Firewall settings Disable this network device Repair this connection Rename this connection View status of this connection Change settings of this connection Other Places Control Panel My Network Places My Documents My Computer Details Local Area Connection Local Area Connection Connected, Firewalled Realtek RTL8139/810x Fa Local Area Connection Status General Support Connection status Address Type: Assigned by DHCP IP Address: 192.168.0.50 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.1 Details... Click here Windows did not detect problems with this connection. If you cannot connect, click Repair. Repair Close

Figure 4.22

FOSCAM FI9804PS - IP Configuration - 3

text_image Network Connections File Edit View Favorites Tools Advanced Help Back Search Folders Address Network Connections LAN or High-Speed Internet Local Area Connection Connected, Firewalled Network Tasks Create a new connection Set the same Subnet Mask and gateway of the camera with you PC . There are two DNS servers . You can set any of them . Same with gateway is also OK . Local Area Connection Network Connection Details Property Value Physical Address 00-E0-D0-00-23-01 IP Address 192.1680.50 Subnet Mask 255.255.255.0 Default Gateway 192.1680.1 DHCP Server 192.1680.1 Lease Obtained 2010-7-23 17:20:44 Lease Expires 2010-7-23 19:20:44 DNS Servers 202.96.134.33 WINS Server Close Close

Figure 4.23

If you don't know the DNS server, you can use the same settings as the Default Gateway.

4.4.2 Wireless Settings

Step 1: Choose "Settings" on the top of the camera interface, and go to the "Network" panel on the left side of the screen, then click "Wireless Settings."

Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list.

FOSCAM FI9804PS - Wireless Settings - 1

text_image Wireless Network List SSID(Network Name) Encryption Quality Net-HkWc WPA airNET-free Unencrypt wingate WPA2 V_CPA1 WPA MERCURY_MW150R WPA2 V_CPA2 WPA foscam WEP uniQtab WPA2 foscam-wifi WPA2 cisco WPA2 Pages:2 1 2 Scan Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10.

Figure 4.24

Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as the name and the encryption, will be filled into the relevant fields automatically.

You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you filled in are exactly the same for your router.

FOSCAM FI9804PS - Wireless Settings - 2

text_image Wireless Network List Scan SSID(Network Name) Encryption Quality ChinaNet-HkWc WPA airNET-free Unencrypt wingate WPA2 V_CPA1 WPA MERCURY_MW150R WPA2 V_CPA2 WPA foscam WEP uniQtab WPA2 foscam-wifi WPA2 cisco WPA2 SSID cisco Encryption WPA2 Password ****** 1 Click the SSID of your rou and the relevant information will be filled in the fields automatically. Figure 4.25 2 Enter the password of your router. 1 Click the SSID of your rou and the relevant information will be filled in the fields automatically.

Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network. The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wireless connection. Wait about 1 minute, the camera should obtain a wireless connection, and the LAN IP of the camera will show again on the window of the IP Camera Tool. The IP address may have changed after camera receives a wireless connection; we recommend setting a static local IP address if this IP address changes by right clicking the camera in IP Camera Tools, setting a static IP, and pushing OK. Congratulations! You have set up the wireless connection of the camera successfully.

NOTE:

If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance.

4.4.3 PPPoE

If you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE account.

FOSCAM FI9804PS - PPPoE - 1

text_image Status Basic Settings Network IP Configuration PPPoE DDNS UPnP Port Mail Settings FTP Settings Video Alarm Record Use PPPoE ✓ PPPoE account The maximum length of the user name is 20, support numbers, letters and symbols @ .$ * - _ PPPoE password The maximum password length is 12, including numbers, letters and symbols ~ ! @ # * {)_ {}: " | <> ? `-; '\.. / Note: Once you save your settings, the camera will restart.

Figure 4.26

4.4.4 DDNS

FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name.

FOSCAM domain name

Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.

FOSCAM FI9804PS - FOSCAM domain name - 1

text_image DDNS Save Refresh Enable DDNS ✓ Manufacturer's DDNS Manufacturer's DDNS test09. myfoscam.org Restore DDNS to factory Third Party DDNS DDNS Server None Domain

Figure 4.27

Now you can use http:// Domain name + HTTP Port to access the camera via internet.

Take hostname test09.myfoscam.org and HTTP Port no. 8000 for example, the accessing link of the camera via internet would be http://test09.myfoscam.org:8000

Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to use Manufacturer's DDNS again, here click this button and start Manufacturer's DDNS Service.

Third Party Domain Name Settings

User can also use third part DDNS, such as www.no-ip.com., www.3322.com

Here take www.no-ip.com for example:

① Step 1, Go to the website www.no-ip.com to create a free hostname

Firstly: Login on www.no-ip.com and click No-IP Free to register.

FOSCAM FI9804PS - Third Party Domain Name Settings - 1

text_image no-ip The DNS Service Provider Home Download Services Support Company Managed DNS No-IP Plus, The complete managed DNS Solution ✓ Easy to use interface. ✓ Complete control over your domain. ✓ FREE dynamic DNS update client. ✓ Includes 50 hosts/sub domains Sign Up! More Info FROM $15 Register Your Domain Search User Login Username Password Create Account Forrest password? Login Additional Services No-IP Enhanced Upgrade your No-IP account to unlock many exciting features. No-IP Backup DNS Maximize uptime and add Anycast to your existing DNS infrastructure. No-IP Monitoring 247 server monitoring Including automatic falover. Mail Reflector Run a mail server even if your ISP blocks port 26. Click here to register No-IP Free POP3 / IMAP Mail Feature Highlight Create a FREE hostname to point to your dynamic IP Outsource your mail service administration Configure your router to work with No-IP.com See what over 12+ million users are talking about! Try us for FREE! Packages including 100MB to 2GB of storage, webmail access, advanced spam and virus filtering! As low as $19.95 per year. Our DDNS is included in many hardware routers. We'll help you get started. Learn More > Learn More > Home | API | WhoIs | Contact Us | Sitemap | Terms of Service | Privacy Policy | Blog Stay Connected

Figure 4.28

Please register an account step by step according to instructions on www.no-ip.com

After registration, please login your email which used to register. You will receive an email from website, plea click the link to activate your ACCOUNT as indicated in email.

Secondly: Login the link with the registered username and password to create your domain name.

FOSCAM FI9804PS - Third Party Domain Name Settings - 2

text_image no-ip The DNS Service Provider Home Download Services Support Company Client Login Home > Client Login Login with the registered username and password Email: Password: Login Forget your password? No problem, Click Here If you are not currently a registered user of No-IP.com, and would like to be for FREE, register as a new user. User Login username cuixiang Password ****** Create Account Forgot password? Login Additional Services No-IP Enhanced Upgrade your No-IP account to unlock many exciting features. No-IP Backup DNS Maximize uptime and add Anycast to your existing DNS infrastructure. No-IP Monitoring

Figure 4.29

FOSCAM FI9804PS - Third Party Domain Name Settings - 3

text_image Hosts/Redirects DNS Hosting Domain Registration Mail SSL Certificates Monitoring Backup DNS Renew/Activate Need redundancy for your mail server? Click here for more info 24/7 Server Monitoring and Failover Click here for more info Need Help? • Support Center • Basic Troubleshooting Guide • Support Ticket • Contact Us Your No-IP Cuixiang, welcome to your No-IP! Last Login: 2012-04-04 21:40:56 PDT from IP 65.49.14.58 You have successfully logged into No-IP's member section. To start using No-IP's services select an icon below or choose an item from the navigation above. Manage Domains Add Domain Refer Friend Add a Host Manage Hosts Click Add a Host to create a domain name FROM $15 Find a Domain Name kom Search Get Connected Own a domain name? Use your own domain name with our DNS system.Add your domain name now or read more for pricing and features Your No-IP Alerts You do not have any notices at this time Check this spot for important information regarding your account such as expiring services and trouble tickets. Home API Contact Us Sitemap Terms of Service Privacy Policy Blog

Figure 4.30

Please create the domain name step by step according to instructions on www.no-ip.com Step 2, DO DDNS Service Settings within the Camera

Please set DDNS Settings within the camera by hostname, a user name and password you've got from www.no-ip.com

Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.

Firstly, goes to option of DDNS Settings on the administrator panel.

Secondly, select No-lp as a server.

Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDN settings effective.

Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and check if the DDNS status is successful.

If failed, please double check if you have input the correct hostname, user name, and password, and try to redo the settings.

NOTE:

If you have set Third Party DDNS successfully, the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.

② Do port forwarding within the router

Example: The camera's LAN IP address is http://192.168.8.100:2000

Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named Virtue

Server on some brands of router). Take Linksys brand router as an example, Login the router, and goes to Applications & Gaming->Single Port Forwarding.

Secondly, Create a new column by LAN IP address & HTTP Port No. of the camera within the router showed as below.

FOSCAM FI9804PS - NOTE: - 1

text_image Applications & Gaming Wireless-N Home Router WRT120N Setup Wireless Security Access Restrictions Applications & Gaming Administration Status Single Port Forwarding Port Range Forwarding Port Range Triggering DMZ QoS Single Port Forwarding Application Name None None None None None External Port Internal Port Protocol To IP Address Enabled --- --- --- 192.168.8. --- --- --- --- 192.168.8. --- --- --- --- 192.168.8. --- --- --- --- 192.168.8. --- Foscam Cam 2000 2000 Both 192.168.8. 100 --- Both 192.168.8. --- Both 192.168.8. --- Fill the LAN IP of the camera here, just input the last section Assign a name as you like here Fill the Media Port no. of the camera on the column of External Port and Internal Port

Figure 4.31

③ Use domain name to access the camera via internet

After the port forwarding is finished, you can use the domain name+ http no. to access the camera via internet. Take hostname ycxgwp.no-ip.info and http no. 2000 for example, the accessing link of the camera via internet would be http://ycxgwp.no-ip.info:2000

4.4.5 UPnP

FOSCAM FI9804PS - UPnP - 1

text_image Save Refresh Enable UPnP Yes

Figure 4.32

The default UPnP status is closed. You can enable UPnP, then the camera's software will be configured for port forwarding. Back to the "Device Status" panel, you can see the UPnP status:

FOSCAM FI9804PS - UPnP - 2

text_image Device Status Refresh Alarm Status Disabled NTP Status Failed DDNS Status Success http://test09.mvfoscam.org:88 UPnP Status Success WiFi Status Not connected IR LED Status Off

Figure 4.33

The camera's software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router.

4.4.6 Port

This camera supports HTTP Port / HTTPS Port / ONVIF Port. HTTP Port is used to access the camera remotely.

HTTP port: By default, the HTTP and Media port is set to 88. Also, they can be assigned with another port number between 1 and 65535. But make sure they can not be conflict with other existing ports like 25, 21.

FOSCAM FI9804PS - Port - 1

text_image Port HTTP Port 88 HTTPS Port 443 ONVIF Port 888 Save Refresh

Figure 4.34

Another way to change the HTTP port no.

Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address, and click on "Network Configuration", this brings up the network configuration box as shown in Figure 4.35 and 4.36.

FOSCAM FI9804PS - Another way to change the HTTP port no. - 1

text_image IP Camera Tool Camera name IP Address Device ID Device type anonymous Http 00841FI9804W H Basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool Select which camera you'd like to change the port for, and right click

Figure 4.35
FOSCAM FI9804PS - Another way to change the HTTP port no. - 2

text_image IP Camera Tool anonymous Network... Camera name anonymous Obtain IP from DHCP server IP Address 192 .168 . 1 .110 Subnet Mask 255 .255 .255 . 0 Gateway 192 .168 . 1 . 1 DNS Server 192 .168 . 1 . 1 Http Port 88 User admin Password ***** OK Cancel Note: After changing the configuration device will automatically restart. Modify the Http Port . Enter the Username and password, click OK.

Figure 4.36

Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click "OK" to apply changes.

Step 3: Wait around 10 seconds, you'll see that the camera's LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is now fixed at a static IP address of http://192.168.8.102:2000. This IP address will not change even if the camera is powered off and back on, the camera will remain on this LAN IP address. This is very important to a static LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a stat LAN IP address!

Camera nameIP AddressDevice IDDevice type
anonymousHttp://192.168.1.110:8800841FI9804WH

Figure 4.37

NOTE:

If the camera cannot be accessed, please make sure the port forwarding is succeed.

HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port. ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports.

4.4.7 Mail Settings

If you want the camera to send emails when motion has been detected, here Mail will need to be configured.

FOSCAM FI9804PS - Mail Settings - 1

text_image Enable SMTP Server smtp.gmail.com SMTP Port 25 Transport Layer Security STARTTLS G-Mail only supports TLS at Port 465 and STARTTLS at Port 587 or 25. Need Authentication Yes SMTP Username cuiyao93@gmail.com SMTP Password Test Sender E-mail cuiyao93@gmail.com First Receiver yaoyao@163.com Second Receiver 4 Third Receiver Fourth Receiver

Figure 4.38

1----SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usua is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select.

2----SMTP Username/ password: ID account and password of the sender email address
3----Sender E-mail Mailbox for sender must support SMTP
4----Receiver Mailbox for receiver need not support SMTP, you can set 4 receivers
5----Save Click Save to take effect
6----Test Click Test to see if Mail has been successfully configured.

Click Test to see if Mail has been successfully configured.

FOSCAM FI9804PS - Mail Settings - 2

text_image Enable SMTP Server smtp.gmail.com SMTP Port 25 Transport Layer Security STARTTLS G-Mail only supports TLS at Port 465 and STARTTLS at Port 587 or 25. Need Authentication No SMTP Username yaoyao@gmail.com SMTP Password Test Success Test result Sender E-mail yaoyao@gmail.com First Receiver yaoyao@163.com Second Receiver Third Receiver Fourth Receiver

Figure 4.39

If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail.

If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test.

1) Cannot connect to the server
2) Network Error. Please try later
3) Server Error
4) Incorrect user or password
5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it or try again
6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server
7) The message is denied by the server. Maybe because of the anti-spam privacy of the server
8) The server does not support the authentication mode used by the device

4.4.8 FTP Settings

If you want to upload record files and images to your FTP server, you can set FTP Settings.

FOSCAM FI9804PS - FTP Settings - 1

text_image FTP Server ftp://192.168.8.150 Example:ftp://192.168.1.103/dir The maximum length of the address is 127, does not support the character & = Port 21 FTP Mode PORT Username yaocuixiang The maximum length of the user name is 63, support numbers, letters and symbols _@ $ * - , . # ! Password ●●●●●●●●● The maximum password length is 63, does not support the character & = Test Success

Figure 4.40
FOSCAM FI9804PS - FTP Settings - 2

text_image FTP Server ftp://ftp.mgenseal.com Example:ftp://192.168.1.103/dir The maximum length of the address is 127, does not support the character & = Port 21 FTP Mode PORT deotestge The maximum length of the user name is 63, support numbers, letters and symbols _@ $ * - . # ! Username ●●●●●●●●●● The maximum password length is 63, does not support the character & = Password ●●●●●●●●●● The maximum password length is 63, does not support the character & = Test Success

Figure 4.41

FTP server: If your FTP server is located on the LAN, you can set as Figure4.41.

If you have an FTP server which you can access on the internet, you can set as Figure 4.42.

Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly.

FTP Mode: Here supports two modes: PORT and PASV.

Username/password: The FTP account and password.

Click Save to take effect.

Click Test to see if FTP has been successfully configured.

4.4.9 P2P

Access the camera by smart phone (Android or iOS operating system)

First of all, you need to open the P2P function of the camera at "Settings-->Network-->P2P."

FOSCAM FI9804PS - P2P - 1

text_image Status Basic Settings Network IP Configuration Wireless Settings PPPoE DCNS UPnP Port Mail Settings FTP Settings F2P P2P UID FLGTBW7YGBUW9NPMUR41 Enable P2P P2P Port 29164

Figure 4.42

Search and install Foscam Viewer on Google Play and App Store for for Android and iOS devices. If you want to know more details of the iOS APP or Android APP, see the iOS App User Manual or Android App User Manual.

4.5 Video

This section allows you to configure Video stream settings, On screen display and Snapshot settings.

4.5.1 Video Settings

There are two ways to set the stream video settings. They are main stream video settings and sub stream video settings.

FOSCAM FI9804PS - Video Settings - 1

text_image Setup Wizard Status Basic Settings Network Video Video Settings On Screen Display Privacy Zone Snapshot Settings IR LED Schedule Alarm Record Firewall System Video Settings Main stream video settings Enhanced Night Vision Definition (V) Stream Type HD Mode Resolution 720P Bit Rate 2M Frame Rate 30 Key Frame Interval 30 Variable bitrate Yes Sub stream video settings Stream Type HD Mode Resolution 720P Bit Rate 512K Frame Rate 10 Key Frame Interval 30

Figure 4.43

Stream type: There are four types to identify different streams you have set.

Resolution: The camera supports multiple types. The higher the resolution is, the clearer video will become.

But the code flux will become larger too, and it will take up more bandwidth.

Bit rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well.

Frame rate: Note that a larger frame size takes up more bandwidth. When the video format is 50Hz, the maximum frame rate is 25 fps. When the video format is 60Hz, the maximum frame rate is 30 fps. You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video.

Key Frame Interval: The time between last key frame and next key frame. The shorter the duration, the more likely you will get a better video quality, but at the cost of higher network bandwidth consumption.

Variable Bitrate: The two options are Yes and NO. Select Yes the bit rate is variable, and the highest value isn't higher than Bit Rate Value (2Mbps). Select NO and the bit rate is constant with Bit Rate Value (2Mbps).

4.5.2 On Screen Display

This page is used to add timestamp and device name on the video.

FOSCAM FI9804PS - On Screen Display - 1

text_image Display Timestamp Yes Display Camera Name Yes

Figure 4.44

Display Timestamp: There are two options: Yes or NO. Select Yes and you can see the system date on the video,

Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video.

4.5.3 Privacy Zone

This page is used to set some mask as privacy zone on the video.

FOSCAM FI9804PS - Privacy Zone - 1

text_image Privacy Zone Save Refresh Allow Privacy Zone Yes Set Privacy Zone

Figure 4.45

Allow On Screen Display Mask: There are two options: Yes or NO. Select yes and draw a mask area on the video, the mask area will be black on the video.

FOSCAM FI9804PS - Privacy Zone - 2

text_image Privacy Zone 2013-10-22 10:23:35 anonymous The mask area Delete OK

Figure 4.46

Click Back button and return to the OSD page, click Save to take effect.

Back to the surveillance window, you can see the mask area as the following picture:

FOSCAM FI9804PS - Privacy Zone - 3

text_image FOSCAM Live Video Settings Outdoor Waterproof IP Camera 2013-11-05 14:02:23 anonymous Mode Outdoor Mode Stream HD Mode/720P/3C Mirror Flip IR LED Lights Color Adjustment

Figure 4.47

4.5.4 Snapshot Settings

On this page you can set the snapshot pictures' image quality and the storage path.

FOSCAM FI9804PS - Snapshot Settings - 1

text_image Snapshot Settings Snap Quality Medium Pictures Save To FTP Enable timing to capture Capture interval 2 (1-65535s) Schedule All 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 MON TUE WED THU FRI SAT SUN

Figure 4.48

Image Quality: Low, Middle and High. The higher the quality, the picture will be clearer.

Alarm Pictures Save Path: FTP. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP automatically.

Enable timing to capture

To enable capture interval, follow the steps below:

1 Select Enable timing to capture
2 Capture interval: The interval time between two captures.
3 Select the capture time

  • Capture anytime
    Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will capture.

- Specify an capture schedule

Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, the camera will capture.

- Press the left mouse and drag it on the time boxes, you can select the serial area,

4 Click Save button to take effect.

4.5.5 IR LED Schedule

On this page you can set the schedule time for switching IR LED lights. When parameter Mode is set to the Schedule on the Live Video window, At these schedule time, the IR LED lights will be turned off.

FOSCAM FI9804PS - IR LED Schedule - 1

text_image IR LED Schedule Save Refresh IR LED Schedule Set the close time From 00 00 To 00 00 Add

Figure 4.49

4.6 Alarm

IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP.

FOSCAM FI9804PS - Alarm - 1

text_image Setup Wizard Status Basic Settings Network Video Alarm Motion Detection Record Firewall System Enable ✓ → 1 Sensitivity Medium → 2 Triggered Interval 10s → 3 Action Camera Sound PC Sound Send E-mail Take Snapshot Time Interval 2s → 4 Please set the capture storage location in advance. Recording Please set the video storage location in advance. Set Detaction Area → 5 Schedule → 6 Save Refresh All 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 MCN TUE

Figure 4.50

To enable motion detection, follow the steps below:

1 Enable Motion detection
2 Sensitivity---- It supports five modes: Lowest, Lower, Low, Medium and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity.
3 Trigger interval--- The interval time between two motion detections. Here supports 5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time.
4 Select the alarm indicators

When the motion has been detected, the alarm status will turn to Detect alarm.

FOSCAM FI9804PS - Alarm - 2

text_image Alarm Status NTP Status DDNS Status UPnP Status WiFi Status IR LED Status Detect alarm Disable Disable Success Connected to:foscam-wifi Off

Figure 4.51

There are four alarm indicators:

A Camera Sound and PC Sound

If the camera has connected with a speaker or other audio output device, if you select Camera Sound or PC Sound, when the motion has been detected, the people around the camera will hear beep alarm sound.

B Send E-mail

If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail Settings first.

C Take Snapshot

If you select this checkbox, when the motion has been detected, the camera will snap the live view window; a still picture and load it to the FTP. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot settings panel.

Time interval: The interval time between two pictures.

D Recording

If you select this checkbox, when the motion has been detected, the camera will recording and load it to the FTP server. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot settings pane

5 Set detection area

Click set detect area and it pop up a window, then you can draw the detection area. Click Back button after settings. When something moving in the detection area, the camera will alarm.

FOSCAM FI9804PS - Set detection area - 1

text_image 2013-10-22 03:16:13 [1] anonymous OK

Figure 4.52

6 Alarm Schedule

① Alarm anytime when motion is detected

Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm.

FOSCAM FI9804PS - Alarm Schedule - 1

text_image Set Detection Area Schedule Click this button and select all time rang All 00 14 15 16 17 18 19 20 21 22 23 MON TUE WED THU FRI SAT SUN

Figure 4.53

② Specify an alarm schedule

Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm.

FOSCAM FI9804PS - Alarm Schedule - 2

text_image Set Detection Area Schedule All 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 MON TUE WED THU FRI SAT SUN

Figure 4.54

③ Press the left mouse and drag it on the time boxes, you can select the serial area.

FOSCAM FI9804PS - Alarm Schedule - 3

text_image Set Detection Area Schedule All 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 MON TUE WED THU FRI SAT SUN

Figure 4.55

7 Click Save button to take effect. When the motion is detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators.

NOTE:

You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime.

4.7 Record

4.7.1 Storage Location

On this page you can change the manually recording storage path, the default storage path is C:\IPCamRecord.

FOSCAM FI9804PS - Storage Location - 1

text_image Storage Location Recording Location FTP Local Recording Location c:\IPCamRecord Browse Recording Location is used for schedule recordings. The local recording must be stored in local storage. The default Windows storage location is "c:\IPCamRecord". The default Mac OS storage location is "/IPCamRecord".If you modify the path on other cameras, this default storage location will be modified accordingly.

Figure 4.56

Recording Location : FTP.

Local Recording Location: For Windows OS, the manual recording path is C:/ IPCamRecord, you can change another one. For MAC OS, the manual recording path is: / IPCamRecord.

4.7.2 Alarm Record

FOSCAM FI9804PS - Alarm Record - 1

text_image Alarm Recording Save Refresh Enable Pre-Record ✓ Pre-recorded Time 5s Alarm Recording Time 30s

Figure 4.57

4.7.3 Local Alarm Location

On this page you can enable local alarm record, and select the local alarm record time.

FOSCAM FI9804PS - Local Alarm Location - 1

text_image Local Alarm Recording Save Refresh Enable Local Alarm Recording Local Alarm Recording Time 30s

Figure 4.58

4.7.4 Record Schedule

On this page you can enable schedule record.

FOSCAM FI9804PS - Record Schedule - 1

text_image Scheduled Recording To FTP Save Refresh Enable Scheduled Recording Stream Main stream Edit Scheduled Recording All 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 MON TUE WED THU FRI SAT SUN Scheduled recording only supports FTP server.

Figure 4.59

You can select the main stream or sub stream from the drop-down.

You can set the store path of the recording file on the Storage Location page.

Stream: You can select the main stream or sub stream from the drop-down.

You can set the store path of the recording file on the Storage Location page.

Click Save button to take effect.

4.8 Firewall

This section explains how to control the access permission by checking the client PC's IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses.

FOSCAM FI9804PS - Firewall - 1

text_image Enable Firewall IP Filtering Block access from these IP addresses Block access from these IP addresses Only allow access from these IP addresses IP Address #1 IP Address #2 IP Address #3 IP Address #4 IP Address #5 IP Address #6 IP Address #7 IP Address #8 Save Refresh

Figure 4.60

Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, (those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera.

Click Save to take effect.

4.9 System

In this panel, you can back up/restore your camera settings, upgrade the firmware to the latest version, restore the camera to default settings and reboot the device.

4.9.1 Back-up& Restore

Click Back-up to save all the parameters you have set. These parameters will be stored in a bin file for future use.

Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters.

FOSCAM FI9804PS - Back-up&amp; Restore - 1

text_image Backup is used to save your current settings. It is recommended to backup your configuration before modifying or upgrading firmware. Backup Settings can be restored by uploading the backup file. Path: Browse... Submit Note: 1. All current settings will be lost when importing a configuration file. If an incorrect file is loaded, the camera may stop working correctly. 2. Keep the power on during this process, or you may damage your camera. Your camera will reboot automatically once restoration is completed.

Figure 4.61

4.9.2 System Upgrade

Click "Download the latest firmware", you will see the following screen. And click "save" to save the firmware your computer locally.

FOSCAM FI9804PS - System Upgrade - 1

text_image Setup Wizard Status Basic Settings Network Video Alarm Record PTZ Firewall System Back-up & Restore System Upgrade Patch Installation Factory Reset Reboot System Upgrade Download the latest firmware Current Firmware Version: 2.11.1.10 Browse... System Upgrade Result Your camera will reboot during the firmware upgrade. Do you want to open or save F19826W.zip (6.88 MB) from www.foscam.com? Open Save Cancel

Figure 4.62

Your current firmware version will be displayed on your screen. You may go to the Status → Device

Information page to check for the latest firmware versions available.

Click Browse, choose the correct bin file and then click System upgrade.

Don't shut down the power during upgrading. After upgrading, you can see the upgrade result.

FOSCAM FI9804PS - System Upgrade - 2

text_image Setup Wizard Status Basic Settings Network Video Alarm Record PTZ Firewall System Back-up & Restore System Upgrade Download the latest firmware Current Firmware Version: 2.11.1.10 Browse... System Upgrade Result 1 2 Your camera will reboot during the firmware upgrade.

Figure 4.63

Upgrade Firmware by IP Camera Tool

FOSCAM FI9804PS - Upgrade Firmware by IP Camera Tool - 1

Double click the IP Camera Tool shot icon, select the Camera IP that you want to upgrade the

firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade.

FOSCAM FI9804PS - Upgrade Firmware by IP Camera Tool - 2

text_image IP Camera Tool Camera name IP Address Device ID Device type FI9804V Http://100.10.10/20 000DC5D9307A H Basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool

Figure 4.64

FOSCAM FI9804PS - Upgrade Firmware by IP Camera Tool - 3

text_image IP Camera Tool Camera name FI9804W Upgrade ... FI9804W User admin Password Upgrade System Firmware Upgrade Web UI OK Note: After firmware upgrade the device will automatically restart. Device ID Device type ODC5D9307A H Enter the User name and password.

Figure 4.65

CAUTION:

If your camera works well with the current firmware, we recommend not upgrading. Please don't upgrade the firmware unnecessarily. Your camera may be damaged if mis-configured during an upgrade.

NOTE:

1) Don't upgrade the firmware through the web UI in WAN, or else the upgrade may be failed.
2) Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.
3) Upon downloading the firmware check the sizes of the .bin files. They must match the size in the readme.txt file. If not, please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin file is used.
4) Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device Firmware.
5) Never shut down the power of the camera during upgrade until the IP camera restart and get connected.
6) After upgrade successfully, please clear the cache of browser, uninstall the old plugin and re-install it, then reset the camera to the default factory settings before using the camera.

4.9.3 Patch Installation

Click "Browse" to select the correct patch file, and then click "Install Patch" to install the patch. Do not turn off the power during it installing. After installing is complete, you will receive a system prompt.

FOSCAM FI9804PS - Patch Installation - 1

text_image Setup Wizard Status Basic Settings Network Video Alarm Record PTZ Firewall System Back-up & Restore System Upgrade Patch Installation Patch Installation Browse... Install Patch Uninstall Patch Result Your camera will reboot when you install/uninstall patch.

Figure 4.66

4.9.4 Factory Reset

Click Factory Reset button and all parameters will return to factory settings if selected. The default administrator username is admin with a blank password.

FOSCAM FI9804PS - Factory Reset - 1

text_image Factory Reset Click this button to hard reset the camera to its default factory settings.

Figure 4.67

4.9.5 Reboot System

Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera.

FOSCAM FI9804PS - Reboot System - 1

text_image Reboot Click this button to reboot your camera.

Figure 4.68

5 Phone APPs

FOSCAM provides APP for Android and iOS system, which helps to view and listen to your world anywhere.. anytime. Search and install Foscam Viewer on Google Play for Android devices, search and install Foscam Viewer on APP Store for iOS devices.

If you would like to read more details on the Android APP or iOS APP, Please refer to the Android APP User Manual or iOS App User Manual.

6 Appendix

6.1 Frequently Asked Questions

6.1.1 Install the ActiveX of Firefox browser, Google Chrome and IE Chrome.

FOSCAM FI9804PS - Install the ActiveX of Firefox browser, Google Chrome and IE Chrome. - 1

text_image IPCam Client - Windows Internet Explorer http://102.168.1.100-88 File Edit View Favorites Tools Help Favorites JPCam Client Internet Explorer - Security Warning Do you want to install this software? Name: IPCWebComponent3.exe Publisher: ShenZhen Foscam Intelligent Technology Co.Ltd More options Install Don't Install While files from the Internet can be useful, this file type can potentially harm your computer. Only install software from publishers you trust. What's the risk?

Figure 6.1

FOSCAM FI9804PS - Install the ActiveX of Firefox browser, Google Chrome and IE Chrome. - 2

text_image Setup - IPCWebComponents Welcome to the IPCWebComponents Setup Wizard This will install IPCWebComponents 3.0.0.2 on your computer. It is recommended that you close all other applications before continuing. Click Next to continue, or Cancel to exit Setup. Next > Cancel

Figure 6.2

FOSCAM FI9804PS - Install the ActiveX of Firefox browser, Google Chrome and IE Chrome. - 3

text_image Setup - IPCWebComponents Select Destination Location Where should IPCWebComponents be installed? Setup will install IPCWebComponents into the following folder. To continue, click Next. If you would like to select a different folder, click Browse. C:\Program Files\IPCWebComponents Browse... At least 3.7 MB of free disk space is required. < Back Next > Cancel

Figure6.3

FOSCAM FI9804PS - Install the ActiveX of Firefox browser, Google Chrome and IE Chrome. - 4

text_image Setup - IPCWebComponents Select Start Menu Folder Where should Setup place the program's shortcuts? Setup will create the program's shortcuts in the following Start Menu folder. To continue, click Next. If you would like to select a different folder, click Browse. IPCWebComponents Browse... < Back Next > Cancel

Figure 6.4

FOSCAM FI9804PS - Install the ActiveX of Firefox browser, Google Chrome and IE Chrome. - 5

text_image Setup - IPCWebComponents Ready to Install Setup is now ready to begin installing IPCWebComponents on your computer. Click Install to continue with the installation, or click Back if you want to review or change any settings. Destination location: C:\Program Files\IPCWebComponents Start Menu folder: IPCWebComponents < Back Install Cancel

Figure 6.5

FOSCAM FI9804PS - Install the ActiveX of Firefox browser, Google Chrome and IE Chrome. - 6

text_image Setup - IPCWebComponents Completing the IPCWebComponents Setup Wizard Setup has finished installing IPCWebComponents on your computer. The application may be launched by selecting the installed icons. Click Finish to exit Setup. Finish

Figure 6.6

6.1.2 Uninstall the ActiveX of Firefox browser, Google Chrome and IE Chrome.

FOSCAM FI9804PS - Uninstall the ActiveX of Firefox browser, Google Chrome and IE Chrome. - 1

text_image 强力卸载电脑上的软件 Getting Started Windows Media Center Calculator Sticky Notes Snipping Tool Paint Remote Desktop Connection Magnifier Foxmail - Shortcut Solitaire All Programs Search programs and files Control Panel hgf Documents Pictures Music Games Computer 2 Devices and Printers Default Programs Help and Support Shut down

Figure 6.7

FOSCAM FI9804PS - Uninstall the ActiveX of Firefox browser, Google Chrome and IE Chrome. - 2

text_image Control Panel Adjust your computer's settings View by: Category System and Security Review your computer's status Back up your computer Find and fix problems Network and Internet View network status and tasks Choose homegroup and sharing options Hardware and Sound View devices and printers Add a device Programs Uninstall a program User Accounts and Family Safety Add or remove user accounts Set up parental controls for any user Appearance and Personalization Change the theme Change desktop background Adjust screen resolution Clock, Language, and Region Change keyboards or other input methods Change display language Ease of Access Let Windows suggest settings Optimize visual display

Figure 6.8
FOSCAM FI9804PS - Uninstall the ActiveX of Firefox browser, Google Chrome and IE Chrome. - 3

text_image Control Panel Home View installed updates Turn Windows features on or off Uninstall or change a program To uninstall a program, select it from the list and then click Uninstall, Change, or Repair. Organize Uninstall Name Publisher Installed On Size V 360安全卫士 360安全中心 5/21/2014 191 MB 9 Adobe Reader XI - Chinese Simplified Adobe Systems Incorporated 5/21/2014 155 MB 1 IPCWebComponents 3.0.0.2 6/10/2014 3.67 MB 3 Tencent RTX Client Tencent 5/21/2014 WPS Office ??? (9.1.0.4632) Kingsoft Corp. 5/21/2014 9

Figure 6.9

6.1.3 I have forgotten the administrator password

To reset the administrator password, you had better unplug the network cable firstly. After that, press and hold down the RESET BUTTON about 5 seconds. Releasing the reset button, the password will turn to the factory default.

Default administrator username/password: admin with blank password

6.1.4 Subnet doesn't match

Check whether your ipcamera in the same subnet of your computer. The step is Control Panel→Network

Connections→Dbclick Local Area Connections → Choose General→Properties.

Check subnet mask, IP address and gateways. When you set IP address please make sure they are in the same subnet. Otherwise you can't access camera.

6.1.5 Camera can not record

Camera can not record when I click Record button or I can't change the manually record path.

When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of the security settings of computer.

There are two ways to resolve this problem:

(1) Please add the camera as a trusted site to resolve this issue. The steps are

IE browser→Tool→Internet Properties→Security→Trusted sites→Sites→Add

(2) Open IE browser, then right click, select "Run as administrator"

6.1.6 No Pictures Problems

The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn't installed correctly you will see no video image. You can resolve this problem by this way:

Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IE browser→Tool→Internet Proper→Security→Custom Level→ActiveX control and Plug-ins. Three options of front should be set to be "Enable", The ActiveX programs read by the computer will be stored. As follows:

Enable: Download unsigned ActiveX controls

Enable: Initialize and script ActiveX controls not marked as safe

Enable: Run ActiveX controls and plug-ins

FOSCAM FI9804PS - No Pictures Problems - 1

text_image Internet Options General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings. Internet Local Intranet Trusted sites Rest Internet This zone is for Internet websites, except those listed in trusted and restricted zones. Security level for this zone Allowed levels for this zone: Medium to High Medium-high - Appropriate for most websites - Prompts before downloading potenda content - Unsigned ActiveX controls will not be Custom level... Reset all zones OK Ca Security Settings - Internet Zone Settings Disable Enable Download signed ActiveX controls (not secure) Disable Enable (not secure) Prompt (recommended) Download unsigned ActiveX controls (not secure) Disable (recommended) Enable (not secure) Prompt Initialize and script ActiveX controls not marked as safe for a Disable (recommended) Enable (not secure) Prompt Run ActiveX controls and plug-ins Administrator approved *Takes effect after you restart Internet Explorer Reset custom settings Reset to: Medium-high (default) Reset... OK Cancel

Figure 6.10

If you allow the ActiveX running, but still could not see living video. Please change another port number to tr Don't use port 8000.

FOSCAM FI9804PS - No Pictures Problems - 2

text_image HTTP Port 88 Media Port 88 HTTPS Port 443 Save Refresh

Figure6.11

NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again.

6.1.7 Can't access IP camera in internet

There are some reasons:

1 ActiveX controller is not installed correctly
2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again.
3 Port forwarding is not successful.

Check these settings and make sure they are correct.

6.1.8 UPnP always failed

UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding automatically because of firewall or anti-virus software. It also has much relation with router's security settings.

So we recommend you do port forwarding manually. You can view your camera in internet successfully after you do port forwarding manually in your router.

6.1.9 Camera can not connect wireless

If your camera could not connect wireless after you set wireless settings and plug out the cable. Please check whether your settings are correct or not.

Normally, camera can't connect wireless mainly because of wrong settings.

Make sure broadcast your SSID; use the same encryption for router and camera.

6.2 Default Parameters

Default network Parameters

IP address: obtain dynamically

Subnet mask: obtain dynamically

Gateway: obtain dynamically

DDNS: Embedded FOSCAM DDNS Service

Username and password

Default username is admin with a blank password

6.3 Specification

ITEMS F19804P
Image Sensor SensorHigh Definition ColorCMOS Sensor
Display Resolution 1.0 MMegapixels
Min. Illumination 0 Lux(With IR Illuminator)
LensLens Type Glass Lens
focal length f:2.8mm
Aperture F1.2
Angle of View 70°
VideoImage Compression H.264
Image Frame Rate 30fps(60Hz), 25fps(50Hz), downward adjustable
Resolution720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240)
Streamdual stream
Image adjustmentThe hue, brightness, contrast, saturation, sharpness are adjustable
Flip imageflip and mirror
Infrared modeAutomatic or manual
Night visibility12pcs IR-LEDs, night vision range up to 20 meters
AudioInput/OutputExternal standard 3.5mm interface for two-way audio
Audio Compression PCM/G.726
NetworkEthernetOne 10/100Mbps RJ45 port
Remote AccessP2P, DDNS
Wireless StandardIEEE802.11b/g/n
Data RateIEEE802.11b: 11Mbps(Max.);IEEE802.11g: 54Mbps(Max.);IEEE802.11n: 150Mbps(Max.).
Wireless SecurityWEP, WPA, WPA2
Network ProtocolIP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, UPnP, RTSP, ONVIF
System RequirementsOperating SystemMicrosoft Windows 2000/XP, Vista, 7;Mac OSiOS, Android
BrowserMicrosoft IE6 and above version or compatible browser;Mozilla Firefox;Google Chrome;Apple Safari.
Other FeaturesMotion DetectionAlarm via E-Mail, upload alarm snapshot to FTP
Privacy BlockSet privacy area manually
User Accounts Three levels user role
FirewallSupports IP Filtering
ResetReset button is available
Power SupplyDC 12V/1.0A
Power Power Consumption 5.5 Watts (Max.)
PhysicalDimension(mm) 132(L)x72(W)x 80(H)
Gross Weight 1186.8g
Net Weight 870g
EnvironmentOperating Temperature-20° ~ 55°C (-4°F ~ 131°F)
Operating Humidity 20%~ 85% non-condensing
Storage Temperature-20°C ~ 60° (-4°F ~ 140°F)
Storage Humidity0% ~ 90% non-condensing
CertificationCE, FCC, RoHS
WarrantyLimited 1-year warranty

6.4 CE & FCC

Electromagnetic Compatibility (EMC)

FCC Statement

FOSCAM FI9804PS - FCC Statement - 1

This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions.

■ This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the installation manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is like to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

FCC Caution

Any changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with minimum distance 20cm between the radiator& your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

CE Mark Warning

FOSCAM FI9804PS - CE Mark Warning - 1

This is a Class B product. In a domestic environment, this product may cause radio interference, in which ca the user may be required to take adequate measures.

7 Obtaining Technical Support

While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User's Guide has not answered.

Please contact support via e-mail at support@foscam.us. You can also reach technical support at 1-800-930-0949 by following the automated instructions.

FOSCAM FI9804PS - Obtaining Technical Support - 1

text_image CEFC RoHS
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Product information

Brand : FOSCAM

Model : FI9804PS

Category : Security Camera