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USER MANUAL FI9831PW FOSCAM

Indoor HD Pan/Tilt Wireless IP Camera with P2P

(For Windows & Mac OS)

FOSCAM FI9831PW - 1

natural_image White FOSCAM remote control camera with antenna and circular lens (no visible text or symbols on device body)

FOSCAM FI9831PW - 2

natural_image Black FOSCAM remote control camera with visible sensor and antenna (no text or symbols on device body)

Table of Contents

Security Warning....1

1 Overviews....1

1.1 Key Features....2
1.2 Read Before Use....2
1.3 Packing Contents....2
1.4 Physical Description....3
1.5 SD Card....4

2 Accessing the Network Camera....5

2.1 Access the Camera in LAN....5
2.2 Access the Camera in WAN....9
2.3 Using the VLC player.... 13
2.4 IP camera connection to the server....16

3 Surveillance Software GUI....16

3.1 Login Window....17
3.2 Modify the Username and Password.... 18
3.3 Surveillance Window....18

4 Advanced Camera Settings....25

4.1 Status....25
4.2 Basic Settings....28
4.3 Network....37
4.4 Video....49
4.5 Alarm....53
4.6 Record....56
4.7 Pan/Tilt....60
4.8 Firewall....64
4.9 System....65

5 Playback....68

6 Phone Apps....69

7 APPENDIX....70

7.1 Frequently Asked Questions....70
7.2 Default Parameters....84
7.3 Specifications....84
7.4 CE & FCC....85

8 OBTAINING TECHNICAL SUPPORT....86

Security Warning

Safeguarding Your Privacy

Foscam cameras require good security practices to safeguard your privacy. You can help protect your camera by changing the default username and/or password. Input a username and/or password that is at least 8 – 1 characters or longer. Try to use a combination of lower-case and upper-case letters as well as numbers and special characters. The more complex the username and password, the harder it will be to guess by an unauthorized user.

You should update your camera regularly at http://www.foscam.us/firmware.html. Make sure your camera has the latest firmware installed for your specific camera model. The latest firmware for Foscam cameras utilizes protection against various types of online hacking, cracking, and unauthorized access. Doing so will make you device more secure, may add features, and will contain bug fixes to make your device work faster.

1 Overviews

FOSCAM Indoor HD Pan/Tilt Wireless IP Camera with P2P is an integrated wireless IP Camera with a color CMOS sensor enabling viewing in High Definition resolution. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop and mobile devices from anywhere on your local network or over the Internet.

Thanks to the P2P easy access technology, you don't need to do complicated Port Forwarding and DDNS settings, you just need to scan the QR code on the bottom of the camera to connect it on smart phone, or the UID on CMS software to do remote access.

With flexible 300-degree pan and 120-degree tilt, FI9831P gives users more comprehensive control over a monitored site. The FI9831P supports the industry-standard H.264 compression technology, drastically reducing file sizes and conserving valuable network bandwidth.

The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support Internet Explore. Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration and start-up.

The camera is designed for indoor surveillance applications such as retail stores, offices or banks. Controlling the IPCAM and managing images are simplified by using the provided web interface across the network utilizing wireless connectivity.

FOSCAM provides Smart Phone APP for Android and iPhone users, please search and install Foscam Viewer on App Store and Google Play for iOS and Android devices, then you can view your camera anywhere,

anytime on your smart mobile devices.

Please note to change your default username and password once you have initially logged into Foscam camera. Changing your default user settings enables better protection against any types attacks against your camera.

1.1 Key Features

  • Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network
    1.3 Mega Pixel
    ● Pan 300 degree, tilt 120 degree
    ● Supports IE/Firefox/Google/Safari browser or any other standard browsers
    ● Supports WEP,WPA and WPA2 Encryption
    ● Wi-Fi compliant with wireless standards IEEE 802.11b/g/n
  • IR night vision (Range:8m)
    ● Supports image snapshot
    ● Supports dual-stream
    ● Supports SD Card to 32G
    ● Supports IR-Cut and the filter change automatically
  • Embedded FOSCAM DDNS(dynamic domain name service) Service
    ● Supports two-way audio / remote viewing & record from anywhere anytime
    ● Multi-level users management with password protection
    ● Motion detection alert via email or upload image to FTP
    ● Supporting Third Party Domain Name Service
    ● Providing Phone APPs for Android and iPhone users
    ● Supports multiple network protocols: HTTP /TCP /IP /UDP /FTP /DHCP /DDNS / UPNP/ONVIF
    ● Providing Central Management Software to manage or monitor multi-cameras

1.2 Read Before Use

Please first verify that all contents received are complete according to the Package Contents listed below. Before the Network Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.

1.3 Packing Contents

IP Camera × 1 • DC Power Adapter ×1
Wi-Fi Antenna × 1 • Mounting bracket ×1
Ethernet Cable × 1CD×1
Quick Installation Guide × 1Security Warning Card × 1

1.4 Physical Description

Front Panel
FOSCAM FI9831PW - Physical Description - 1

text_image Speaker LENS Infrared LED Microphone

Figure 1.1

1.Speaker: Built-in speaker
2.LENS: Fixed focus lens
3. Infrared LED: Infrared LEDs for night vision
4. Microphone: Built-in microphone
5.WI-FI Antenna: Wireless Antenna

Rear Panel
FOSCAM FI9831PW - Physical Description - 2

text_image 1.LAN 2.Power 3.Network light 4.Power 5.WPS 6. SD Card Slot 7.Audio Output 8.Audio Input 9.Antenna WPS AUDIO

Figure 1.3

  1. LAN: 10/100 Mbps RJ-45 port for wired connection
  2. Power: DC 5V/2A Power supply
  3. Network Light: The LED will blink slowly in wired connection, blink two times faster in wireless connection
  4. Power Light: If the power supply works fine, the light will turn on
    5.WPS: Push the WPS button on the camera and wireless router in 1 minutes, the camera will connect the wireless router automatically, in WPS process, the Network Light will blink very fast
  5. SD card Slot: Supports up to 32GB SD card for storing the video
  6. Audio Output: This jack is used to plug an external speaker
  7. Audio Input: This jack is used to plug an external microphone
  8. Antenna: Used to connect external wireless antenna

Bottom View

FOSCAM FI9831PW - Bottom View - 1

text_image 1.Mounting Port 2.Reset Button 3.Product Label 4.WI-FI Module Label 5.SN Label

Figure 1.4

  1. Mounting Port: Port for mounting bracket
  2. Reset Button: Push and hold for more than 5 seconds to set the camera to factory default
    3.Product Label: There are MAC address, UID, DDNS URL, default username and password on the label
    4.WI-FI Module Label: There is WI-FI MAC address and serial number of the WI-FI module on the label
    5.SN Label: There is serial number of the camera on the label
    6 The different features between the models involved

1.5 SD Card

This camera supports SD Card and the max size of SD card must be under 32G.

When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well.

Go to the Settings→Device Status→Device Status page, you can see the SD card status.

FOSCAM FI9831PW - SD Card - 1

text_image Device Status Alarm Status Disabled Record Status Not Recording SD Card Status SD card SD Card Free Space 5.0G SD Card Total Space 7.3G NTP Status Disabled DDNS Status Failed UPnP Status Disabled WIFI Status Not connected IR LED Status Off

The default storage path of alarm record files is SD card, when the available size of SD card is less than 2 the old record files will be deleted automatically.

2 Accessing the Network Camera

This chapter explains how to access the network camera through web browsers and RTSP players.

2.1 Access the Camera in LAN

This camera support HTTP and HTTPS protocols, so here will allow you to use HTTP and HTTPS port no.

(1) Http:// LAN IP + Http Port NO.

Double click the IP Camera Tool icon and it should find the camera's IP address automatically after you plug the network cable.

FOSCAM FI9831PW - Access the Camera in LAN - 1

text_image IP Camera Tool Camera name IP Address Device ID Device type Anonymous Http://192.168.1.100:88 00626E4A801B H

Figure 2.1

Double click the IP address of the camera; your default browser will open to the camera login page.

Https:// LAN IP + Https Port no.

The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port. Go to Settings - Network - Port panel, you can see and change the https port NO.

HTTP Port88
HTTPS Port443
ONVIF Port888

Figure 2.2

HTTPS(Hypertext Transfer Protocol over Secure Socket Layer) is a safe way to access your camera, the data transferred on the Internet will be encrypted. Since we can not apply license for every LAN or DDNS URL, the webpage may pop up a warning like the following picture, you just need to click "Continue to this website (n recommended)."

FOSCAM FI9831PW - Access the Camera in LAN - 2

text_image There is a problem with this website's security certificate. The security certificate presented by this website was not issued by a trusted certificate authority. The security certificate presented by this website was issued for a different website's address. Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server. We recommend that you close this webpage and do not continue to this website. ✓ Click here to close this webpage. ✓ Continue to this website (not recommended). ● More information

Figure 2.3

Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options. Next, click the Security tab, then click the Trusted sites button. Finally, click the Confirm button.

FOSCAM FI9831PW - Access the Camera in LAN - 3

text_image Internet Options Connections Programs Advanced General Security Privacy Content Select a zone to view or change security settings. Internet Local intranet Trusted sites Restricted sites Trusted sites ✓ This zone contains websites that you trust not to damage your computer or your files. You have websites in this zone. Security level for this zone Custom Custom settings. - To change the settings, click Custom level. - To use the recommended settings, click Default level. Custom level... Default level Reset all zones to default level 确定 取消 应用 (A)

Figure 2.4

For Firefox, you can add the trusted as the following way:

Tools --- Options ---- Advanced --- View Certificates --- Servers

FOSCAM FI9831PW - Access the Camera in LAN - 4

text_image Options General Tabs Content Applications Privacy Security Sync Advanced General Network Update Encryption Protocols Use SSL 3.0 Use TLS 1.0 Certificates When a server requests my personal certificate: Select one automatically Ask me every time View Certificates Revocation Lists Validation Security Devices OK Cancel Help

Figure 2.5

Click View Certificates, and go to Servers option.

FOSCAM FI9831PW - Access the Camera in LAN - 5

text_image Certificate Manager Your Certificates People Servers Authorities Others You have certificates on file that identify these servers: Certificate Name Server Lifetime Expires On (Unknown) (Not Stored) 192.168.8.125:443 Permanent The USERTRUST Network addons.mozilla.org * Permanent 2014-3-15 global trustee * Permanent 2014-3-15 kuix.de * Permanent 2011-4-17 login.live.com * Permanent 2014-3-15 login.skype.com * Permanent 2014-3-15 login.yahoo.com * Permanent 2014-3-15 login.yahoo.com * Permanent 2014-3-15 login.yahoo.com * Permanent 2014-3-15 View... Edit Trust... Import... Export... Delete... Add Exception... OK

Figure 2.6

Go to Add Exception panel.

FOSCAM FI9831PW - Access the Camera in LAN - 6

text_image Add Security Exception You are about to override how Firefox identifies this site. Legitimate banks, stores, and other public sites will not ask you to do this. Server Location: https://192.168.8.129:443 Enter the camera's url , here take for example Certificate Status This site attempts to identify itself with invalid information. View... Wrong Site Certificate belongs to a different site, which could indicate an identity theft. Unknown Identity Certificate is not trusted, because it hasn't been verified by a recognized authority. ✓ Permanently store this exception Click this button to add it. Confirm Security Exception Cancel

Figure 2.7

2.2 Access the Camera in WAN

2.2.1 Static IP Addresses

Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number.

How to Obtain the WAN IP address from a public website

To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com. The webpage at this address will show you the current WAN IP.

FOSCAM FI9831PW - How to Obtain the WAN IP address from a public website - 1

text_image What Is My IP Address - Shows Your IP Address - Windows Internet Explorer File Edit View Favorites Tools Help Favorites Supported Sites Free Hotmail Web Slot Salary What Is My IP Address - Shows Your IP Address WHATIsMyIP.com WIMI • WIMI Forum • Internet Speed Test • IP Address Lookup • IP WHOIS Lookup • Host Name Lookup • User Agent Info • Server Headers Check • How To Change Your IP • How To Trace An Email • What Is An IP Address • IP Address Management • What Is DHCP • DOS - Windows IP Commands • Linux IP Commands • UNIX IP Commands • WIMI Shows A Different IP FORUM SPEED TEST IP LOOKUP TRACE AN EMAIL CHANGE YOUR IP What Is My IP Address - WhatIsMyIP.com Your IP Address Is: 183.37.28.254 Whats My IP Address? Our visitors need to know their IP address for many reasons including gaming, tech support, remote desktop connection, proxy detection, anonymity, or simply to see if their address has changed. Visitors often come here to do an IP Address UNBEATABLE DEDICATED SERVERS ✓ DELL R200 Intel Core2Duo E2220 2.4GHz ✓ 1GB DDR RAM ✓ 160GB SATA HDD Google® Common Search Search Recent Forum Posts help speed up not connection My problem is my connection goes up and down. Its extremely fast for a few min. then it is painfully slow. Time Warner cable is my service... up confused help me smart people hulu ok as stupid as this sounds i have friends in another country we have become really close to the point in brought into their life's. this is sweet... See other peoples computer screens? This is fairly complex, but i wonder if it's possible. I was wondering if there was some way you can hack and say what they want us

Figure 2.8

Access your IP Camera from the Internet

You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port numk in your standard browser. For example, you would enter http://183.37.28.254:85

Note

Make sure port forwarding is successful. You can do port forwarding two ways.

Login to your router to enable the "UPNP" function. You can then login to the camera as administrator, choo Network, and then choose UPnP to enable UPnP. Make sure that the status of UPnP reads "UPnP Successf on the Device Status page.

Do port (HTTP port and Media port) forwarding manually. (See Figure 2.11 for further details)

If your router has a Virtual Server, it can do port forwarding. Add the camera's LAN IP and port which you set earlier to your router's port forwarding settings.

Note: If you plug the camera into a router, it will have a dynamic IP address and you need to set DDNS se

settings to view it remotely.

2.2.2 Dynamic IP Addresses

DDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, to have fixed host and domain name. This means that even though your WAN IP address is constantly changing, you will have a fixed hostname you can use to access your cameras at all times. You can access the camera directly from the Internet using the hostname and port number.

What is the HTTP Port NO.?

Default HTTP Port is 88

All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera is http://192.168.8.102:88, this means that the camera's HTTP port is 88. You can change port 88 to another port if you'd like such as 2000 or 8090, which will not be conflict with other existing ports like 25, 21,10000. Here can set the port no. between 1 and 65535.

Change the default http NO.88 to another one.

How to assign a different HTTP Port No. and fixed the LAN IP of the camera by the IP Camera Tool?

Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address, and click on "Network Configuration", this brings up the network configuration box as shown in Figur 2.8 and 2.9.

FOSCAM FI9831PW - Change the default http NO.88 to another one. - 1

text_image IP Camera Tool Camera name IP Address Device ID Device type IPCAM Basic Properties 00626E4D8A55 H Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool Select which camera you'd like to change the port for, and right click.

Figure 2.9

FOSCAM FI9831PW - Change the default http NO.88 to another one. - 2

text_image IP Camera Tool Camera name IPCAM IPCAM Network Con... Obtain IP from DHCP server IP Address 192.168.8.102 Subnet Mask 255 .255 .255 . 0 Gateway 192 .168 . 1 . 1 DNS Server 192 .168 . 1 . 1 Http Port 2000 User admin Password ***** | OK Cancel Note: After changing the configuration device will automatically restart. Modify the Http Port. Enter the Username and password, click OK. 26E4D8A55 H

Figure 2.10

Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click "OK" to apply changes.

Step 3: Wait around 10 seconds, you'll see that the camera's LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is now fixed at a static IP address of http://192.168.8.102:2000. This IP address will not change even if the camera is powered off and back on, the camera will remain on this LAN IP address. This is very important a static LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static LAN IP address!

FOSCAM FI9831PW - Change the default http NO.88 to another one. - 3

text_image IP Camera Tool Camera name IP Address Device ID Device type IPCA Http://192.168.8.102:2000 00626E4D8A55 H

Figure 2.11

What is Port forwarding?

If you have never done port forwarding before, you can open and view the following link to understand the basic concept. Port forwarding allows for outside connections to access a specific device on your network from anywhere in the world. Every router automatically blocks any incoming connections for safety purposes. Using port forwarding, you are telling your router to allow a connection through a certain port (you can think of it a gateway) into your router. You set this port to a specific device, in our case an IP Camera, so it can be accessed from anywhere in the world.

Click this link to learn more about port forwarding: http://portforward.com/help/portforwarding.htm

How do we configure Port Forwarding?

For this section, we will be using an example:

Let's say the camera's LAN IP address is http://192.168.8.100:2000

Step 1: Login to the router, and go to your router's port forwarding or port triggering menu. Sometimes this is also under the name of Virtual Server or NAT.

Using the Linksys brand router as an example, we would log into the router, and go to the Applications & Gaming menu. We would then click on the "Single Port Forwarding" sub-menu.

Step 2: Create a new column using the LAN IP address & HTTP Port of the camera within the router as shown below, then push OK or Submit to save your settings:

FOSCAM FI9831PW - How do we configure Port Forwarding? - 1

text_image Applications & Gaming Wireless-N Home Router WRT120N Setup Wireless Security Access Restrictions Applications & Gaming Administration Status Single Port Forwarding Port Range Forwarding Port Range Triggering DMZ QoS Single Port Forwarding Application Name None None Assign a name for the port forward setting here. Foscam Cam External Port Internal Port Protocol To IP Address Enabled --- --- --- 192.168.8 Fill the HTTP Port of the camera in the columns of External Port and Internal Port. Example: 2000 Fill in this section with the LAN IP of the camera; we would enter "100" for our example. 2000 2000 Both 192.168.8 100 Both 192.168.8 Both 192.168.8

Figure 2.12

First method :

Use the embedded DDNS to access the camera via the Internet

Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this information on it.

For example, we can use test09.myfoscam.org. In the camera, click Settings at the top, click "Network" on the left, then click "DDNS" to get to the DDNS settings page. Here you can see the unique domain name of your camera.

FOSCAM FI9831PW - First method : - 1

text_image Enable DDNS ✓ Manufacturer's DDNS Manufacturer's DDNS test09.myfoscam.org Restore DDNS to factory Third Party DDNS Domain DDNS Server Address None

Figure 2.13

Now you can use "http://Domain name + HTTP Port" to access the camera via the Internet.

Take hostname test09.myfoscam.org and HTTP Port of 2000 for example, the URL link to access the camera via the Internet would be http://test09.myfoscam.org:2000.

Second method :

Use the Third party DDNS to access the camera via the Internet

Step 1 Please go to the third party DDNS website(such as www.no-ip.com) to create a free hostname.

Step 2 DO DDNS Service Settings within the Camera

Please set DDNS Settings within the camera by hostname, a user name and password you've got from www.no-ip.com

Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.

Firstly, goes to option of DDNS Settings on the administrator panel.

Secondly, select No-lp as a server.

Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective.

Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and check if the DDNS status is successful.

If failed, please double check if you have input the correct hostname, user name, and password, and try to redo the settings.

Note

If you have set Third Party DDNS successfully, the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.

2.3 Using the VLC player

This camera supports RTSP streaming, here you can view the camera using VLC player.

RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream

The part in the square brackets may be omitted.

user name & password:

The user name and password to access the camera. This part can be omitted.

IP:

WAN or LAN IP address.

Videostream:

Here support three mode: videoMain, videoSub and audio. When the network speed is bad, here you had bet select videoSub. If you select audio, you can only hear the sound but cannot see the video.

For example:

IP: 192.168.1.11

HTTP Port number: 88

User name: admin

Password: 123

Here I can enter one of the following URLs in the VLC.

1) rtsp://admin:123@192.168.1.11:88/videoMain
2) rtsp:// @192.168.1.11:88/videoMain
3) rtsp://:123@192.168.1.11:88/videoMain
4) rtsp://admin@192.168.1.11:88/videoMain

Open the VLC, and go to Media→Open Network Stream option, then enter the URL into VLC.

FOSCAM FI9831PW - Videostream: - 1

text_image VLC media player Media Playback Audio Video Tools View Help Open File... Ctrl+O Advanced Open File... Ctrl+Shift+O Open Folder... Ctrl+F Open Disc... Ctrl+D Open Network Stream... Ctrl+N Open Captake Device... Ctrl+C Open Location from clipboard Ctrl+V Recent Media Save Playlist to File... Ctrl+Y Convert / Save... Ctrl+R (* *) Streaming... Ctrl+S Quit Ctrl+Q 1.00x ---:---:---

Figure 2.14

FOSCAM FI9831PW - Videostream: - 2

text_image Open Media File Disc Network Capture Device Network Protocol Please enter a network URL: rtsp://admin:123@192.168.1.11:88/videoMain http://www.example.com/stream.avi rtp://@:1234 mms://mms.examples.com/stream.asx rtsp://server.example.org:8080/test.sdp http://www.yourtube.com/watch?v=gg64x Show more options Play Cancel

Figure 2.15

Sometimes you may need to enter the user name and password again. Click OK and you can see the real-1 preview.

FOSCAM FI9831PW - Videostream: - 3

text_image RTSP authentication Please enter a valid login name and a password. User name admin Password Ok Cancel

Figure 2.16

FOSCAM FI9831PW - Videostream: - 4

natural_image Interior view of a modern living room with pink armchair, chandelier, and decorative wall art (no visible text or symbols)

Figure 2.17

If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installat Guide about How to configure port forwarding.

NOTE:

If you modify the camera's username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC.

2.4 IP camera connection to the server

Device supports ONVIF 2.2.1 protocol, You can easily access the NVR with ONVIF or server with ONVIF.

3 Surveillance Software GUI

Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software.

3.1 Login Window

FOSCAM FI9831PW - Login Window - 1

text_image Username admin Password Stream Main stream Language English Login

Figure 3.1

Please check the login window above, it was divided to 5 sections from no. 1 to 5.

Section1 Enter the User name and password

The default administrator username is admin with a blank password, please reset the password at first using and prevent unauthorized users login the camera (read chapter 3.2.4 about how to change).

Section2 Stream

The camera supports two stream modes: Main stream and sub stream. If you want to access the camera for LAN, here you can select Main stream. If you want to access the camera from Internet, here we recommend sub stream.

Note: When the network bandwidth is badly you'd better select Sub Stream and the video will be more fluent

Section3 Select the language

You can select the language you need via click on the language dropdown list to switch.

Section4 Login the camera

Click Login button and you will see the surveillance windows.(If login the camera for the first time, the page modify the username and password will appears.)

3.2 Modify the Username and Password

When you log in for the first time, it will come to the operating of modify the username and password automatically.

FOSCAM FI9831PW - Modify the Username and Password - 1

text_image Username admin New username New password Password Security Level Confirm the password Modify

Figure 3.2

Enter the New Username, New password and Confirm the password.

Click Modify button, you will see the login page again.

3.3 Surveillance Window

FOSCAM FI9831PW - Surveillance Window - 1

text_image FOSCAM Live Video Settings Playback Indoor Pan/Tilt IP Camera 1 2 Mode 50Hz Stream 3/VGA/10fps/200l Mirror Flip 3 4 5 Cruise Preset IP LED Lighto Color Adjustment 6 7 8 2013-08-27 11:12:43 AM FOSCAM IP Camera Figure 3.6 9

Section 1 FOSCAM Logo/ LiveVideo / Settings/Playback buttons

FOSCAM

FOSCAM LOGO

FOSCAM FI9831PW - FOSCAM - 1

LiveVideo

FOSCAM FI9831PW - FOSCAM - 2

Settings

Settings: Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings.

FOSCAM FI9831PW - FOSCAM - 3

Click this button and back to the Playback panel to view the stored audio files stored in tl

SD Card.

Section 2 Multi-Device Window

FOSCAM FI9831PW - Section 2 Multi-Device Window - 1

The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. Can add other cameras in multi-device setting (read chapter 4.2.5).

FOSCAM FI9831PW - Section 2 Multi-Device Window - 2

text_image FOSCAM Live Video Settings Playback Indoor Pan/Tilt IP Camera Mode: 50Hz Stream: 3/ VGA/ 10fps/ 200l Mirror Flip Cruise Preset IR LED Lights Color Adjustment

Figure 3.7

Section 3 Mode/ Stream / Mirror/ Flip buttons

Mode

1) 50HZ ----Indoor surveillance (Region: Europe, China)
2) 60HZ ----Indoor surveillance (Region: USA, Canada)
3) Outdoor----Outdoor surveillance

Stream

The default Stream supports four modes: 0/720P/30fps/4M, 1/VGA/25fps/2M, 2/VGA/15fps/1M and 3/VGA/10fps/200K. The format of the stream type is Stream type no. / Resolution / Maximum frame rate/

Bit rate.

1) Stream type no. : The number is used to identify the stream type.

2) 960P/720P/ VGA/QVGA

There are four resolutions, the biggest one is 960P, the smallest one is 640x120 (QVGA) pixels. The bigger resolution is , the better of the image quality is. If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution VGA.

3) Maximum frame rate

When the video format is 50Hz, the maximum frame rate is 25 fps. When the video format is 60Hz, the maximum frame rate is 30 fps. You should lower frame rate when the bandwidth is limited. Normally, when t frame rate above 15, you can achieve fluently video.

4) Bit rate

Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well.

You can reset the stream type on "Settings-> Video-> Video Settings" panel.

FOSCAM FI9831PW - 4) Bit rate - 1

text_image Video Settings Main stream video settings Stream Type 0 Resolution 960P Bit Rate 2M Frame Rate 30 Key Frame Interval 30 Sub stream video settings Stream Type 0 Resolution VGA(640*480) Bit Rate 512K Frame Rate 15 Key Frame Interval 45

Figure 3.8

After changing, please re-login the camera and you can see the modification.

Section 4 Pan/Tilt Control

FOSCAM FI9831PW - Section 4 Pan/Tilt Control - 1

natural_image Circular mechanical dial with numbered segments and a central rotary knob (no text or symbols)

1----Up control button
2----Down control button
3----Left control button,
4----Right control button,

5---- Up-Left control button
6---- Up-Right control button
7---- Down-Left control button
8---- Down-Right control button

FOSCAM FI9831PW - Section 4 Pan/Tilt Control - 2

Click this button and go to center

Section 5 Cruise / Preset settings

Cruise Settings

FOSCAM FI9831PW - Cruise Settings - 1

text_image Cruise Track Vertical Preset

The default cruise tracks have two types: Vertical and Horizontal.

Vertical: The camera will rotate from up to down.

Horizontal: The camera will rotate from left to right.

FOSCAM FI9831PW - Cruise Settings - 2

Start cruise. : Stop cruise.

If you want to define or change the cruise trace, please go to Settings →PTZ →Preset Settings panel.

How to do cruise?

Firstly: Select one track in the track dropdown list

FOSCAM FI9831PW - How to do cruise? - 1

text_image Cruise Track Vertical Vertical Horizontal Select one of these

Secondly: Click Start cruise button, the camera will cruise following the predefined path.

Thirdly: Click stop button and finish cruising.

Preset settings

FOSCAM FI9831PW - Preset settings - 1

text_image Preset Preset TopMost + - +

IPCAM supports 16 preset positions, which is considered enough for DIY home & small business surveillance market

The default preset position is Topmost, Bottom most, Left most, right most, you can add other preset position

FOSCAM FI9831PW - Preset settings - 2

Add Click this icon to save the position you need the camera to remember

FOSCAM FI9831PW - Preset settings - 3

Delete Select one preset position and click this button to delete it.

FOSCAM FI9831PW - Preset settings - 4

GO Select one preset position in the preset dropdown list and click Go to make the camera move the set position

How to do preset position?

Firstly, move the camera and stop at a desired place where you want make preset position.

Secondly, click + button and enter a descriptive name for the preset position. The preset position cannot contain special characters. Then click OK to save it. If you want to reset the preset position, click Cancel. After that, you can move the camera and stop at another place, and set another preset position. You can do the 16 preset positions with this method.

If you want to see one preset position you have set, only select the preset position name from the preset dropdown list, and click go button, the camera will go to the preset position.

Section 6 IR LED Lights

FOSCAM FI9831PW - Section 6 IR LED Lights - 1

text_image IR LED Lights Mode Schedule Auto Manual Schedule

Click Infra led and there are two modes to adjust the infrared led: Auto and Manual.

Auto: Select it and the camera will adjust the infra led (on or off) automatically.

Manual: Select it and you can turn on or turn off the infra led manually.

Schedule: Select it and the IR led light will be off at the schedule period. If you want to define or change the IR

led lights schedule time, please go to Settings Video IR LED Schedule page.

Section 7 Image quality settings

In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality.

FOSCAM FI9831PW - Section 7 Image quality settings - 1

text_image Color Adjust 50 20 54 50 20 Default

Section 9 OSD

If you have added time and camera name in the video, you can see it in the live window.

Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default device name is anonymous.

Go to Settings ---Basic settings---Camera time panel and adjust the device time.

Go to Settings ---Video---On Screen Display panel, you can add or no add OSD.

Section 10 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button

FOSCAM FI9831PW - Section 10 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button - 1

text_image 1 2 3 4

FOSCAM FI9831PW - Section 10 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button - 2

text_image 5 6 7

1----Play Click it to play the video of the camera
2----Stop Click it to stop the video of the camera

3---- Talk Click the button and the icon will become to , then talk to the microphone that connected with PC, people around the camera can here your voice. Click the icon again and stop talking.
4---- Audio Click this icon, the icon will become to you can hear the sound around the camera by the earphone or speakers that connected with PC.
5---- Snapshot Click it to make snapshot and it pop-up a window which picture you snapshot, right click in the window and save the picture to anywhere you want.

6---- Record Click the icon and the camera start recording, you can see a green dot in the live window. Click again and stop recording. The default storage path is C:\IPCamRecord. You can change the storage path: Go to Settings- >Record->Storage Location panel.

7----Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen. Double click again and exit full-screen.

Onscreen Mouse Control

Right click the mouse and you can adjust the screen ration, full screen and Zoom up.

FOSCAM FI9831PW - Onscreen Mouse Control - 1

text_image 09/17/2012 12:39:43 anonymous ✓ Keep ration Full Screen Zoom up

Figure 3.9

Keep ration: Select it and the camera will adjust the size of live window based on the the computer monitor automatically. Sometimes there is a black border around the video, please select Keep ration to get a better visual quality.

Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen.

Zoom up: Select it and you can see a bigger screen than before.

First Method: Here is a convenient and fast solution to Zoom up/down screen by Clicking Video Screen and adjusting Mouse pulley, or by pressing the CTRL key and clicking the mouse left button.

Second Method: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size.

FOSCAM FI9831PW - Onscreen Mouse Control - 2

text_image 09/17/2012 12:39:43 anonymous + Zoom ratio Full Screen Zoom up Zoom down

Figure 3.10

When you select the Full Screen, then click right mouse, there is a Screen PTZ button.

FOSCAM FI9831PW - Onscreen Mouse Control - 3

text_image 09/17/2012 12:39:43 anonymous ✓ Keep ratio ✓ Full Screen Screen PTZ Zoom up Zoom down

Figure 3.11

Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer, press the left mouse, the camera will move to the corresponding direction. Loosen the mouse and stop moving. Press Esc button or double click right mouse and cancel the function.

NOTE: For Mac OS, the plugin cannot support Onscreen Mouse Control, so you cannot allow to use it.

4 Advanced Camera Settings

Click the button "Settings", goes to Administrator Control Panel to make advanced camera settings.

4.1 Status

Device Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera.

4.1.1 Device Information

FOSCAM FI9831PW - Device Information - 1

text_image Status Device Information Device Status Session Status Log Basic Settings Network Video Alarm Record PTZ Firewall Device Information Refresh Camera Model F19831P Camera Name F19831P Camera ID SDFT678H67U8 Camera Time 2013/11/13 08:13:09 System Firmware Version 1.4.1.8 Application Firmware Version 1.13.1.21 Plug-In Version 2.0.1.7

Figure 4.1

Camera Model: The camera model NO.

Camera Name: The Device Name is a unique name that you can give to your device to help you identify it. Click Basic Settings and go to Camera name panel where you can change your camera name. The default device name is anonymous.

Camera ID: Display the wired MAC address of your camera. For example Device ID is 000C5D00008, the same MAC ID sticker is found at the bottom of the camera.

Camera Time: The system time of the device. Click Basic Settings and go to Camera time panel and adjust the time.

System Firmware version: Display the System Firmware version of your camera.

App Firmware version: Display the application firmware version of your camera.

Web version: Display the web UI version of your camera

Plug-in version: Display the plug-in version of your camera

4.1.2 Device Status

On this page you can see device status such as Alarm status/ Record Status ,DDNS status ,WIFI status and on.

FOSCAM FI9831PW - Device Status - 1

text_image Status Device Information Device Status Session Status Log Basic Settings Network Video Alarm Record PTZ Firewall System Device Status Refresh Alarm Status Disabled Record Status Not Recording SD Card Status SD card SD Card Free Space 1.4GB SD Card Total Space 3.6GB NTP Status Disabled DDNS Status Susscess http://test09.myfoscam.org UPnP Status Susscess WiFi Status Connected to :foscam-wifi IR LED Status Off

Figure 4.2

4.1.3 Session status

Session status will display who and which IP is visiting the camera now.

FOSCAM FI9831PW - Session status - 1

text_image Status Device Information Device Status Session Status Log Basic Settings Session Status Refresh Username IP Address fscam 172.16.0.235

Figure 4.3

4.1.4 Log

The log record shows who and which IP address accessed or logout the camera.

NO.TimeUserIPLog
12012-09-18 02:11:45aClick the page number and go to the corresponding page to see more logs.Fill in one page number, click Go button and go to the corresponding page.
22012-09-18 01:48:56aadminLogin
32012-09-18 01:29:51admin192.168.1.102Log out
42012-09-18 01:27:54admin218.17.160.187Log out
52012-09-18 01:26:21admin192.168.1.100Log out
62012-09-18 01:25:42admin218.17.160.187Login
72012-09-18 01:25:15admin192.168.1.102Login
82012-09-18 01:25:13admin192.168.1.102Log out
92012-09-18 01:24:46admin192.168.1.100Login
102012-09-18 01:21:44admin192.168.1.102Login

Figure 4.4

Reboot the camera and clear the log records.

4.2 Basic Settings

This section allows you to configure your camera's Name, Time, Mail, User account and Multi-Device.

4.2.1 Camera Name

Default alias is anonymous. You can define a name for your camera here such as apple. Click Save to save your changes. The alias name can't contain special characters.

FOSCAM FI9831PW - Camera Name - 1

text_image Camera Name F19831W The maximum Device Name length is 20, support English, numbers, letters and symbols - .

Figure 4.5

4.2.2 Camera Time

This section allows you to configure the settings of the internal system clocks for your camera.

FOSCAM FI9831PW - Camera Time - 1

text_image Time Zone (GMT) Greenwich mean time; London, Lisbon, C Sync with NTP server PC Time 2013-11-13 08 : 20 : 44 AM Sync with PC Date Format YYYY-MM-DD Time Format 12-hour use DST Ahead Of Time 0 Minute

Figure 4.6

Time Zone: Select the time zone for your region from the dropdown menu.

Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera.

Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer.

Manually: The administrator can enter the date and time manually. Note select the date and time format.

use DST: Select the daylight saving time from the dropdown list.

Click Save button and submit your settings.

4.2.3 User Accounts

Here you can create users and set privilege, visitor, operator or administrator. The default user account is admin, with a blank password. You can enter the users accounts of visitor、operator and administrator Manually.

FOSCAM FI9831PW - User Accounts - 1

text_image Status Basic Settings Camera Name Camera Time User Accounts Multi-Camera Network Video Alarm Record PTZ Firewall System User Accounts NO. Username Privilege 1 admin Administrator 2 3 4 5 6 7 8 Username Privilege Visitor Change username Change password The maximum length of the user name is 20, support numbers, letters and symbols _ - @ $ * The maximum password length is 12, does not support the character & = $ Refresh

Figure 4.7

How to change the password?

Firstly, select the account which you want to change the password, then select "Change password", enter the old password and the new password, lastly click modify to take effect..

FOSCAM FI9831PW - How to change the password? - 1

text_image User Accounts NO. Username Privilege 1 admin Administrator 2 3 4 5 6 7 8 Username admin Password ••••••| New password ••••••• Privilege Administrator Change username Change password Modify The maximum length of the user name is 20, support numbers, letters and symbols _ - @ $ * The maximum password length is 12, does not support the character & = Refresh

Figure 4.8

How to add account?

Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list.

FOSCAM FI9831PW - How to add account? - 1

text_image User Accounts NO. Username Privilege 1 admin Administrator 2 3 4 5 6 7 8 Username operator Password ••••••••••• Privilege Operator Change username Change password Add The maximum length of the user name is 20, support numbers, letters and symbols _ - @ $ * The maximum password length is 12, does not support the character & = Refresh

Figure 4.9

FOSCAM FI9831PW - How to add account? - 2

text_image User Accounts NO. Username Privilege 1 admin Administrator 2 operator Operator 3 4 5 6 7 8 Username operator Privilege Operator Change username Change password Delete The maximum length of the user name is 20, support numbers, letters and symbols _ - @$ * The maximum password length is 12, does not support the character &=

Figure 4.10

Delete : Select the account which you want to delete, then click Delete button to take effect.

NOTE: The default admin account cannot be deleted, but you can add other administrator users.

How to change the username?

Firstly, select the account which you want to change the username, then select "Change username", enter the new password, lastly click modify to take effect.

FOSCAM FI9831PW - How to change the username? - 1

text_image User Accounts NO. Username Privilege 1 admin Administrator 2 operator Operator 3 4 5 6 7 8 Username operator New username oprl Privilege Operator Change username Change password Modify The maximum length of the user name is 20, support numbers, letters and symbols _ - @ $ * The maximum password length is 12, does not support the character & =

Figure 4.11

4.2.4 Multi-Camera

If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as a main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras there is 8 cams installed.

The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.

Add cameras in LAN

In Multi-Device Settings page, you can see all devices searched in LAN. The 1st Device is the default one. can add more cameras in the list in LAN for monitoring. The camera's software supports up to 9 IP Camera online simultaneously. Click The 2nd Device and click the item in the Device List in LAN, the Alias, Host and Http Port will be filled in the boxes below automatically. Enter the correct username and password then click Add. Add more cameras in the same way.

FOSCAM FI9831PW - Add cameras in LAN - 1

text_image Cameras On LAN FC2401P(172.16.0.195) FI9821W(172.16.0.47) EH8155fjx(172.16.2.136) Foscam NVR(172.16.1.67) Foscam NVR(172.16.1.71) Foscam NVR(172.16.1.59) Refresh 1.Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically. The 1st Camera This Camera The 2nd Camera None Camera Model H264 Camera Name FI9821W Host 172.16.0.47 HTTP Port 88 Media Port 88 2 Enter the User name and password of the 2nd camera. Username Password 3 Click Add to take effect. Add Delete

Figure 4.12

Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to.

Cameras On LANanonymous(192.168.11.193) FI9821W for ebuyer (192.168.11.241) anonymous(192.168.11.203) anonymous(192.168.11.243)Refresh
The 1st CameraThis Camera
The 2nd CameraFI9821W(172.16.0.47)
The 3rd CameraFI9821W for ebuyer (192.168.11.241)
The 4th Cameraanonymous(192.168.11.203)
The 5th CameraNone
The 6th CameraNone
The 7th CameraNone
The 8th CameraNone
The 9th CameraNone
Note: If you want to access your camera remotely, make sure you are able to access it separately through a browser.

Figure 4.13

Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added.

FOSCAM FI9831PW - Add cameras in LAN - 2

text_image FOSCAM LiveVideo Settings Playback Indoor Pan/Tilt IP Camera Mode SCHZ Stream 1/VGA/25fps/2M Mirror Flip Cruise Preset IP LED Lights Color Adjust

Figure 4.14

FOSCAM FI9831PW - Add cameras in LAN - 3

text_image FOSCAM LiveVideo Settings Playback Indoor Pan/Tilt IP Camera Mode 50HZ Stream 2/ VGA/ 15fps/ 1M Mirror Flip Cruise Track Vertical Preset Infra led Color Adjust

Figure 4.15

Add cameras in WAN

If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read

How to configure DDNS settings in chapter 4.3.4)

Login to the first camera using a DDNS domain name and port.

FOSCAM FI9831PW - Add cameras in WAN - 1

text_image Use DDNS domain name and port to login. Device status Alarm status Record status NTP status DDNS status UPnP status wifi status infra led status No alarm Not in recording Disable Success http://test08.myfospaim.org 2000 Fail Not connected Of Make sure each camera you need add could login with DDNS name and port.

Figure 4.16

Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera's name, DDNS domain name, port number. Enter user name and password and then choose Add. (Figure 4.17)

FOSCAM FI9831PW - Add cameras in WAN - 2

text_image The 1st Camera This Camera The 2nd Camera F19821W(172.16.0.47) Camera Model H264 1 Camera Name F19821W 2 Host 172.16.0.47 HTTP Port 88 3 Media Port 88 Username admin 4 Password 5 Add Delete

Figure 4.17

1---- The camera model: MJ or H264.
2---- The 2nd camera's name
3---- Fill in the 2nd camera's DDNS host not LAN IP

NOTE: The MJ series have the same HTTP Port NO. and Media Port NO.

4 ---- Enter the 2nd camera's user name and password

5---- Click Add button and to take effect

NOTE: Here the Host must be entered as the second camera's DDNS domain name, not its LAN IP.

Cameras On LANanonymous(192.168.11.193) FI9821W for ebuyer (192.168.11.241) anonymous(192.168.11.203) anonymous(192.168.11.243)Refresh
The 1st CameraThis Camera
The 2nd CameraFI9821W(172.16.0.47)
The 3rd CameraFI9821W for ebuyer (192.168.11.241)
The 4th Cameraanonymous(192.168.11.203)
The 5th CameraNone
The 6th CameraNone
The 7th CameraNone
The 8th CameraNone
The 9th CameraNone
Note: If you want to access your camera remotely, make sure you are able to access it separately through a browser.

Figure 4.18

Return to video window. You will see all of the cameras accessible through the internet.

When you are away from home, you can use the first camera's DDNS domain name and port to view all the cameras via internet.

FOSCAM FI9831PW - Add cameras in WAN - 3

text_image FOSCAM LiveVideo Settings Playback Indoor Pan/Tilt IP Camera Mode 50HZ Stream 1V VGA/25fps/2M Mirror Flip Cruise Preset IR LED Lights Color Adjust

Figure 4.19

4.3 Network

This section will allow you to configure your camera's IP, PPPoE, DDNS, Wireless Settings, UPnP and Port.

4.3.1 IP Configuration

If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer.

FOSCAM FI9831PW - IP Configuration - 1

text_image Obtain IP From DHCP IP Address 192.168.0.109 Subnet Mask 255.255.255.0 Gateway 192.168.0.1 Primary DNS Server 192.168.0.1 Secondary DNS Server 202.96.134.133 Note:Once you save your settings, the camera will restart.

Figure 4.20

Changing settings here is the same as using the IP Camera Tool. (Figure 4.21/4.22)

It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don't know the subnet mask, gateway and DNS server, you can check your computer's local area connection as follows:

Control Panel → Network Connections → Local Area Connections → Choose Support → Details.

FOSCAM FI9831PW - IP Configuration - 2

text_image Network Connections File Edit View Favorites Tools Advanced Help Back Search Folders Address Network Connections LAN or High-Speed Internet Local Area Connection Connected, Firewalled Realtek RTL8139/810x Fa Network Tasks Create a new connection Set up a home or small office network Change Windows Firewall settings Disable this network device Repair this connection Rename this connection View status of this connection Change settings of this connection Other Places Control Panel My Network Places My Documents My Computer Details Local Area Connection Local Area Connection Status General Support Connection status Address Type: Assigned by DHCP IP Address: 192.168.0.50 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.1 Details... Click here Windows did not detect problems with this connection. If you cannot connect, click Repair. Close

Figure 4.21

FOSCAM FI9831PW - IP Configuration - 3

text_image Network Connections File Edit View Favorites Tools Advanced Help Back Search Folders Address Network Connections LAN or High-Speed Internet Local Area Connection Connected, Firewalled Network Tasks Create a new connection Set the same Subnet Mask and gateway of the camera with yo PC. There are two DNS servers . can set any of them. Same wi gateway is also OK. Local Area Connection Network Connection Details Property Value Physical Address 00-E0-D0-00-23-01 IP Address 192.168.0.50 Subnet Mask 255.255.255.0 Default Gateway 192.168.0.1 DHCP Server 192.168.0.1 Lease Obtained 2010-7-23 17:20:44 Lease Expires 2010-7-23 19:20:44 DNS Servers 202.96.134.33 WINS Server Close Close

Figure 4.22

If you don't know the DNS server, you can use the same settings as the Default Gateway.

4.3.2 Wireless Settings

Step 1: Choose "Settings" on the top of the camera interface, and go to the "Network" panel on the left side of the screen, then click "Wireless Settings."

Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list (Figure 4.23).

FOSCAM FI9831PW - Wireless Settings - 1

text_image Wireless Network List Scan SSID Encryption None SSID(Network Name) Encryption Quality Net-HkWc WPA Click the Scan butto airNET-free Unencrypt Search for wireless wingate WPA2 Search for wireless V_CPA1 WPA Search for wireless MERCURY_MW150R WPA2 Search for wireless V_CPA2 WPA Search for wireless foscam WEP Search for wireless uniQtab WPA2 Search for wireless foscam-wifi WPA2 Search for wireless cisco Search for wireless Pages:2 1 2 Click the Page number to see other wireless networks devices if there are more than 10.

Figure 4.23

Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as the name and the encryption, will be filled into the relevant fields automatically.

You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you filled in are exactly the same for your router.

FOSCAM FI9831PW - Wireless Settings - 2

text_image Wireless Network List Scan SSID(Network Name) Encryption Quality ChinaNet-HkWc WPA airNET-free Unencrypt wingate WPA2 V_CPA1 WPA MERCURY_MW150R WPA2 V_CPA2 WPA foscam WEP uniQtab WPA2 foscam-wifi WPA2 cisco WPA2 SSID cisco Encryption WPA2 Password ****** 2 Enter the password of your router. 1 Click the SSID of your r and the relevant information will be filled in the fields automatically.

Figure 4.24

Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network.

The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wire connection. Wait about 1 minute, the camera should obtain a wireless connection, and the LAN IP of the camera will show again on the window of the IP Camera Tool. The IP address may have changed after the camera receives a wireless connection; we recommend setting a static local IP address if this IP address changes by right clicking the camera in IP Camera Tools, setting a static IP, and pushing OK. Congratulations! You have set up the wireless connection of the camera successfully.

NOTE :

If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance.

4.3.3 PPPoE

If you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE account.

FOSCAM FI9831PW - PPPoE - 1

text_image Use PPPoE PPPoE account sz1025441266512 The maximum length of the user name is 20, support numbers, letters and symbols @ . $ * - _ PPPoE password ••••••••••••• The maximum password length is 12, does not support the character & = Note:Once you save your settings, the camera will restart.

Figure 4.25

4.3.4 DDNS

FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name.

FOSCAM domain name

Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.

FOSCAM FI9831PW - FOSCAM domain name - 1

text_image Enable DDNS Manufacturer's DDNS Manufacturer's DDNS test09.myfoscam.org Restore DDNS to factory Third Party DDNS DDNS Server None Domain

Figure 4.26

Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname test09.myfoscam.org and HTTP Port no. 800 for example, the accessing link of the camera via internet would be http:// test09.myfoscam.org:800

Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to use Manufacturer's DDNS again, here click this button and start Manufacturer's DDNS Service.

Third Party Domain Name Settings

User can also use third part DDNS, such as www.no-ip.com. ,www. 3322.com

Here take www.no-ip.com for example:

① Step 1, Go to the website www.no-ip.com to create a free hostname

Firstly: Login on www.no-ip.com and click No-IP Free to register.

FOSCAM FI9831PW - ① Step 1, Go to the website www.no-ip.com to create a free hostname - 1

text_image Managed DNS Provider Sign Up Home Blog Support Contact Us Sign Up no-ip Services Why No-IP? Download Support Enhanced Dynamic DNS more features, flexibility & control Connect remotely to your computer, DVR, webcam or run your own web server or website on a dynamic IP address. What is Dynamic DNS? Sign Up Now Up to 25 Hostnames Personal Use Dynamic DNS allows you to monitor your home remotely via webcam, access your computer remotely, or even run your own server all on a dynamic IP address. ✓ Remote Access ✓ Webcam Monitoring ✓ Quick Installation ✓ Simple Domain Name Get Started Business Use Trust our DNS experts with your web domains DNS management. Our Managed DNS will ensure your website is fast, reliable and always available. ✓ 100% Uptime Guaranteed ✓ Fast Redundant Websites ✓ Trusted Anycast Network ✓ 11 Points of Presence Get Started

Figure 4.27

FOSCAM FI9831PW - ① Step 1, Go to the website www.no-ip.com to create a free hostname - 2

text_image No-IP Free No-IP Free is our entry level service. Use yourname.no-ip.org instead of a hard to remember IP address or URL. With No-IP Dynamic DNS, our free Dynamic Update Client keeps track of your changing IP address and updates your hostname, keeping your connection active. Sign Up Now More Click here to register. Domain Registration Fast, simple and affordable Domain Registrations. 100% Uptime Guaranteed! Learn More POP3 / IMAP Email Easily manage email accounts for your own domain and access your email from anywhere. Learn More SSL Certificates Ensure your website visitors are safe and secure by purchasing an SSL Certificate. Learn More

Figure 4.28

Please register an account step by step according to instructions on www.no-ip.com

After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email.

Secondly: Login the link with the registered username and password to create your domain nam

FOSCAM FI9831PW - ① Step 1, Go to the website www.no-ip.com to create a free hostname - 3

text_image no-ip The DNS Service Provider Home Download Services Support Company Client Login Home > Client Login Login with the registered username and password Email: Password: Login Forget your password? No problem, Click Here If you are not currently a registered user of No-IP.com, and would like to be for FREE, register as a new user. User Login Username cuixiang Password ****** Create Account Forgot password? Login Additional Services No-IP Enhanced Upgrade your No-IP account to unlock many exciting features. No-IP Backup DNS Maximize uptime and add Anycast to your existing DNS infrastructure. No-IP Monitoring

Figure 4.29

FOSCAM FI9831PW - ① Step 1, Go to the website www.no-ip.com to create a free hostname - 4

text_image Hosts/Redirects DNS Hosting Domain Registration Mail SSL Certificates Monitoring Backup DNS Renew/Activate Need redundancy for your mail serve? Click here for more info 24/7 Server Monitoring and Failover Click here for more info Need Help? • Support Center • Basic Troubleshooting Guide • Support Ticket • Contact Us Your No-IP Cuixiang, welcome to your No-IP! Last Login: 2012-04-04 21:40:56 PDT from IP 65.49.14.58 You have successfully logged into No-IP's member section. To start using No-IP's services select an icon below or choose an item from the navigation above. Manage Domains Add Domain Refer Friend Add a Host Manage Hosts Click Add a Host to create a domain name FROM $15 Find a Domain Name com Search Get Connected Own a domain name? Use your own domain name with our DNS system. Add your domain name now or read more for pricing and features Your No-IP Alerts You do not have any notices at this time Check this spot for important information regarding your account such as expiring services and trouble tickets. Home | API | Contact Us | Sitemap | Terms of Service | Privacy Policy | Blog | Home | API | Contact Us | Sitemap | Terms of Service | Privacy Policy | Blog |

Figure 4.30

Please create the domain name step by step according to instructions on www.no-ip.com

Step 2, DO DDNS Service Settings within the Camera

Please set DDNS Settings within the camera by hostname, a user name and password you've got from www.no-ip.com

Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.

Firstly, goes to option of DDNS Settings on the administrator panel.

Secondly, select No-lp as a server..

Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective.

Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and check if the DDNS status is successful.

If failed, please double check if you have input the correct hostname, user name, and password try to redo the settings.

NOTE :

If you have set Third Party DDNS successfully, the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.

② Do port forwarding within the router

Example: The camera's LAN IP address is http://192.168.8.100:2000, Media port no. is 9200.

Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named Virtue Server on some brands of router). Take Linksys brand router as an example, Login the router, and goes to Applications & Gaming->Single Port Forwarding.

Secondly, Create a new column by LAN IP address & HTTP Port No. of the camera within the router showed as below.

FOSCAM FI9831PW - ② Do port forwarding within the router - 1

text_image Applications & Gaming Wireless-N Home Router WRT120N Setup Wireless Security Access Restrictions Applications & Gaming Administration Status Single Port Forwarding Port Range Forwarding Port Range Triggering DMZ QoS Single Port Forwarding Application Name None None None None None Http Media Assign a name as you like here External Port Internal Port Protocol To IP Address Enabled --- --- --- 192.168.8. 192.168.8. 192.168.8. 192.168.8. 192.168.8. 192.168.8. 2000 2000 Both 192.168.8 100 192.168.8 100 2000 2000 Both 192.168.8 100 192.168.8 2000 2000 Both 192.168.8 100 2000 2000 Both 192.168.8 100 2000 2000 Both 192.168.8 100 2000 2000 Both 192.168.8 100 2000 2000 Both 192.168.6 100 2000 2000 Both 192.168.6 100 2000 2000 Both 192.168.6 100 2000 2000 Both 192.168.6 100 2000 2000 Both 192. 168.8 100 2000 2000 Both 192.168.8 100 2000 2000 Both 192.168.8 100 2000 2000 Both 192.168.8 100

Figure 4.31

③ Use domain name to access the camera via internet

After the port forwarding is finished, you can use the domain name+ http no.to access the camera via internet. Take hostname ycxgwp.no-ip.info and http no. 2000 for example, the accessing link of the camera via internet would be http:// ycxgwp.no-ip.info:2000

4.3.5 UPnP

FOSCAM FI9831PW - UPnP - 1

text_image Save Refresh Enable UPnP Yes

Figure 4.32

The default UPnP status is closed. You can enable UPnP, then the camera's software will be configured for port forwarding. Back to the "Device Status" panel, you can see the UPnP status:

Device Status
Alarm StatusDisabled
Record StatusNot Recording
NTP StatusDisable
DDNS StatusSuccess test09.myfoscam.org
UPnP StatusSuccess
WiFi StatusNot connected
IR LED StatusOff

Figure 4.33

The camera's software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router.

4.3.6 Port

This camera supports HTTP Port. HTTP Port is used to access the camera remotely. If you want to access camera and view the video, the HTTP Port must both be configured correctly.

HTTP port: By default, the HTTP is set to 88. Also, they can be assigned with another port number between 1 and 65535. But make sure they can not be conflict with other existing ports like 25, 21.

HTTP Port88
HTTPS Port443
ONVIF Port888

Figure 4.34

4.3.7 Mail Settings

If you want the camera to send emails when motion has been detected, here Mail will need to be configured

FOSCAM FI9831PW - Mail Settings - 1

text_image Enable SMTP Server smtp gmail.com SMTP server address supports English, numbers and @ _ - SMTP Port 25 1 STARTTLS Transport Layer Security G-Mail only supports TLS at Port 465 and STARTTLS at Port 567 or 25. Hotmail only supports STARTTLS at Port 587 or 25. Need Authentication Yes SMTP Username test123@gmai.com The maximum length of the user name is 63, support numbers, letters and symbols @ _ $ * - SMTP Password •••••• The maximum password length is 32, does not support the character & Sender E-mail test123@gmai.com 3 Test 6 First Receiver test@163.com The maximum length of the receiver is 63, support numbers, letters and symbols @ _ $ * - Second Receiver tset@hotmail.com 4 Third Receiver Fourth Receiver

Figure 4.35

1---- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usage is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select.

2----SMTP Username/ password ID account and password of the sender email address

3---- Sender E-mail Mailbox for sender must support SMTP

4---- Receiver Mailbox for receiver need not support SMTP, you can set 4 receivers

5----Save Click Save to take effect

6----Test Click Test to see if Mail has been successfully configured.

Click Test to see if Mail has been successfully configured.

FOSCAM FI9831PW - Mail Settings - 2

text_image Enable SMTP Server smtp.gmail.com SMTP server address supports English, numbers and @ _ - SMTP Port 25 Transport Layer Security STARTTLS G-Mail only supports TLS at Port 465 and STARTTLS at Port 587 or 25. Hotmail only supports STARTTLS at Port 587 or 25. Need Authentication Yes SMTP Username test123@gmai.com The maximum length of the user name is 63, support numbers, letters and symbols @_. $ *- SMTP Password ••••••• The maximum password length is 32, does not support the character & = Sender E-mail test123@gmai.com Test Success Test result. First Receiver test@163.com The maximum length of the receiver is 63, support numbers, letters and symbols @ _ . $ *- Second Receiver tset@hotmail.com Third Receiver Fourth Receiver

Figure 4.36

If the test success, you can see the Success behind the Test, at the same time the receivers will receive a mail.

If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test.

1) Cannot connect to the server
2) Network Error. Please try later
3) Server Error
4) Incorrect user or password

5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and again

6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server

7) The message is denied by the server. Maybe because of the anti-spam privacy of the server

8) The server does not support the authentication mode used by the device

4.3.8 FTP Settings

If you want to upload record files and images to your FTP server, you can set FTP Settings.

FOSCAM FI9831PW - FTP Settings - 1

text_image FTP Server ftp://192.168.8.150 Example:ftp://192.168.1.103/dir The maximum length of the address is 127, does not support the character & = Port 21 FTP Mode PORT Username yaocuixiang The maximum length of the user name is 63, support numbers, letters and symbols _@ $ * - , . #! Password ●●●●●●●●● The maximum password length is 63, does not support the character & = Test Success

Figure 4.37

FOSCAM FI9831PW - FTP Settings - 2

text_image FTP server ftp://ftp.mgenseal.com example:ftp://192.168.1.103 Port 21 FTP Mode PORT User name deotestge Password ●●●●●●●● Test Success

Figure 4.38

FTP server: If your FTP server is located on the LAN, you can set as Figure 4.37.

If you have an FTP server which you can access on the internet, you can set as Figure 4.38.

Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly.

FTP Mode: Here supports two modes: PORT and PASV.

Username/password: The FTP account and password.

Click Save to take effect.

Click Test to see if FTP has been successfully configured.

4.3.9 P2P

Access the IP Camera by Smart Phone (Android or iOS operating system)

First of all, you need to open the P2P function of the IP Camera at "Settings-->Network-->P2P".

FOSCAM FI9831PW - P2P - 1

text_image Status Basic Settings Network IP Configuration Wireless Settings PPPoE DDNS UPnP Port Mail Settings FTP Settings P2P UID F3GTBJ6PTNUL8MPMYRE1 Enable P2F ✓ P2P Port 59656 P2P

Figure 4.1

Search and install Foscam Viewer on Google Play for Android devices, search and install Foscam Viewer on APP Store for iOS devices.

If you want to know more details of the iOS APP or Android APP, see the iOS App User Manual or Android APP User Manual.

4.4 Video

This section allows you to configure Video stream settings, On screen display and Snapshot settings.

4.4.1 Video Settings

There are two ways to set the stream video settings. They are main stream video settings and sub stream video settings.

FOSCAM FI9831PW - Video Settings - 1

text_image Video Settings Save Refresh Main stream video settings Stream Type 0 Resolution 720P Bit Rate 2M Frame Rate 30 Key Frame Interval 30 Sub stream video settings Stream Type 0 Resolution VGA(640*480) Bit Rate 512K Frame Rate 15 Key Frame Interval 45

Figure 4.39

Stream type: There are four types to identify different streams you have set.

Resolution: The camera supports four types: 720P, 960P, VGA, QVGA. The higher the resolution is, the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth.

Bit rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well.

Frame rate: Note that a larger frame size takes up more bandwidth. When the video format is 50Hz, the maximum frame rate is 25 fps. When the video format is 60Hz, the maximum frame rate is 30 fps. You show lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video.

Key Frame Interval: The time between last key frame and next key frame. The shorter the duration, the more likely you will get a better video quality, but at the cost of higher network bandwidth consumption.

4.4.2 On Screen Display

This page is used to add time stamp and device name on the video.

FOSCAM FI9831PW - On Screen Display - 1

text_image OSD Save Refresh Display Timestamp Yes Display Camera Name Yes

Figure 4.40

Display Timestamp: There are two options: Yes or NO. Select Yes and you can see the system date on the video,

Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video.

4.4.3 Privacy Zone

This page is used to set some mask as privacy zone on the video.

FOSCAM FI9831PW - Privacy Zone - 1

text_image Allow Privacy Zone Yes Set Privacy Zone

Figure 4.41

Allow On Screen Display Mask: There are two options: Yes or NO. Select yes and draw a mask area on the

video, the mask area will be black on the video.

FOSCAM FI9831PW - Privacy Zone - 2

text_image The mask area

Figure 4.42

Click OK button and return to the OSD page, click Save to take effect.

Back to the surveillance window, you can see the mask area as the following picture:

FOSCAM FI9831PW - Privacy Zone - 3

text_image FOSCAM LiveVideo Settings Playback Indoor Pan/Tilt IP Camera Mode 50HZ Stream 0/720PV 30fps/2M Mirror Flip Cruise Reset IR LED Lights Color Adjust

Figure 4.43

4.4.4 Snapshot Settings

On this page you can set the snapshot pictures' image quality and the storage path.

FOSCAM FI9831PW - Snapshot Settings - 1

text_image Save Refresh Image Quality Medium Alarm Pictures Save To FTP Enable timing to capture Capture interval 2 (1-65535s) Schedule 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 MON TUE WED THU FRI SAT SUN

Figure 4.44

Image Quality: Low, Middle and High. The higher the quality, the picture will be clearer.

Save Path: FTP. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP automatically.

Enable timing to capture

To enable capture interval, follow the steps below:

1 Select Enable Motion detection
2 Capture interval: The interval time between two captures.
3 Select the capture time

- Capture anytime

Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will capture.

- Specify an capture schedule

Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, the camera will capture.

- Press the left mouse and drag it on the time boxes, you can select the serial area.

4.4.5 IR LED Schedule

On this page you can set the schedule time for switching IR LED lights. When parameter Mode is set to the Schedule on the Live Video window, At these schedule time, the IR LED lights will be turned off.

FOSCAM FI9831PW - IR LED Schedule - 1

text_image IR LED Schedule Save Refresh IR LED Schedule Set the close time From 00 00 To 00 00 Add

Figure 4.45

4.5 Alarm

IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP.

FOSCAM FI9831PW - Alarm - 1

text_image Enable Sensitivity Triggered Interval Ring Send E-mail Take Snapshot Record Set Detection Area Schedule Save Refresh 1 2 3 4 5 6 MON TUE WED THU FRI SAT SUN

Figure 4.46

Step 01: Enable Motion detection

Step 02: Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity.

Step 03: Trigger interval--- The interval time between two motion detections. Here supports 5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time.

Step 04: Select the alarm indicator

When the motion has been detected, the alarm status will turn to Detect alarm.

Alarm StatusDetect alarm
Record StatusRecording
SD Card StatusSD card
SD Card Free Space3.0G
SD Card Total Space3.6G
NTP StatusDisable
DDNS StatusSuccess http://test09.myfoscam.org 88
UPnP StatusSuccess
WiFi StatusConnected to:foscam-wifi
IR LED StatusOff

Figure 4.47

There are four alarm indicators:

A Ring

There is an embedded speaker inside the camera, so if you select Ring, when the motion has been detected, the people around the camera will hear beep alarm sound.

B Send E-mail

If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail Settings first. The alarm email cannot contain the alarm picture if you have not selected Take Snapshot.

C Take Snapshot

If you select this checkbox, when the motion has been detected, the camera will snap the live view window a still picture and load it to the FTP. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot settings panel.

If you select Send Email, at the same time the picture will be send to you as an attachment.

Capture interval: The interval time between two pictures.

D Record

If you select this checkbox, when the motion has been detected, the camera will record automatically and store the record files to the SD Card. Make sure the camera has inserted SD card and you have set the SD card, the Alarm record files storage path, please go to Record—> Storage location page to verify this settings.

The default alarm record time is 30s and pre-alarm record time is 5s, please go to Record—> Alarm Record page and change the alarm time settings.

Step 05: Set detection area

Click set detect area and it pop up a window, then you can draw the detection area. Click Back button after settings. When something moving in the detection area, the camera will alarm.

FOSCAM FI9831PW - Step 05: Set detection area - 1

text_image 10/06/2012 01:51:46 anonymous OK 研发-吴小

Figure 4.48

Step 06: Alarm Schedule

① Alarm anytime when motion is detected

Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm.

FOSCAM FI9831PW - Step 06: Alarm Schedule - 1

text_image Action Send E-mail Take Snapshot □ Time Interval 2s ▼ Recording □ Set Detection Area Click this button and select all time ra All 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 MON TUE WED THU FRI SAT SUN

Figure 4.49

② Specify an alarm schedule

Click the week day words, the corresponding column will be selected. For example, click TUE, the all column

of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm.

FOSCAM FI9831PW - Step 06: Alarm Schedule - 2

text_image Set Detection Area Schedule 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 MON TUE WED THU FRI SAT SUN

Figure 4.50

③ Press the left mouse and drag it on the time boxes, you can select the serial area,

FOSCAM FI9831PW - Step 06: Alarm Schedule - 3

text_image Set Detection Area Schedule MON TUE WED THU FRI SAT SUN

Figure 4.51

Step 07: Click Save button to take effect.

When the motion has been detected during the detection time in the detection area, the camera will alarm a adopt the corresponding alarm indicators.

NOTE: You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime.

4.6 Record

This section will allow you to change the record files storage path and the record time.

4.6.1 Storage Location

On this page you can change the alarm and manually recording storage path.

FOSCAM FI9831PW - Storage Location - 1

text_image Status Basic Settings Network Video Alarm Record Storage Location Alarm Recording Local Alarm Recording Scheduled Recording SD Card Management Storage Location Save Refresh Recording Location FTP Local Recording Location c:\IPCam\Record Browse Recording Location is used for alarm recordings and schedule recordings. The local recording must be stored in local storage. The default Windows storage location is "c:\IPCam\Record". The default Mac OS storage location is "/IPCamRecord" if you modify the path on other Foscam cameras, this default storage location will be modified accordingly.

Figure 4.52

Alarm Recording Location : SD card or FTP. Make sure the camera has been inserted the SD card. On this page, you can see the available space of the SD card.

Manual Recording Location: For Windows OS, the manual recording path is C:/ IPCamRecord, you can change another one. For MAC OS, the manual recording path is: / IPCamRecord.

4.6.2 Alarm Record

FOSCAM FI9831PW - Alarm Record - 1

text_image Save Refresh Enable Pre-Record ✓ Pre-recorded Time 5s Alarm Record Time 30s

Figure 4.53

4.6.3 Local Alarm Record

This page you can change the Local Alarm Record Time.

FOSCAM FI9831PW - Local Alarm Record - 1

text_image Local Alarm Record Save Refresh Enable Local Alarm Record Local Alarm Record Time 30s

Figure 4.54

Select the Enable Alarm Record. Set the Local Alarm Record Time. Click Save button to take effect.

4.6.4 Record Schedule

When the video is selected as FTP, the device supports scheduled recording.

Storage Location
FOSCAM FI9831PW - Record Schedule - 1

text_image Recording Location FTP Local Recording Location c:\IPCamRecord Browse

Figure 4.55

Scheduled Recording To FTP
FOSCAM FI9831PW - Record Schedule - 2

text_image Enable Scheduled Recording Stream Main stream Edit Scheduled Recording All 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 MON TUE WED THU FRI SAT SUN

Figure 4.56

When the video is selected as SD card, the device supports pumping frame recording.

Storage Location
FOSCAM FI9831PW - Record Schedule - 3

text_image Save Refresh Recording Location SD card 372.2 MB / 7.4 GB Local Recording Location c:\IPCamRecord Browse

Figure 4.57

FOSCAM FI9831PW - Record Schedule - 4

text_image Scheduled Recording To SD Card Save Refresh Enable Scheduled Recording ✓ Enable Long-time recording No Record frame 30 Record full strategy Cover Audio Record No Stream Main stream Edit Scheduled Recording All 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 MON TUE WED THU FRI

Figure 4.58

Record frame: There are six frame selections, such as 1/30, 4/30, 8/30, 15/30, 24/30, 30/30. Recommended default is 4/30. The greater the Frame rate is, the sharper picture quality is, and the greater of storage space the shorter the storage time is.

Record full strategy: When the SD card is full, you can choose to cover the previous recording, or stop recording.

Audio Record: You can choose "yes" or "no".

NOTES:

  • Scheduled recording only supports video saved to the SD card or FTP server. (FI9818w and FI9808P have not SD card.)
  • The schedule recording will stop while alarm recording is beginning, and it will continue automatically after alarm recording end.
  • You can refer to "alarm schedule." in "4.5 Alarm" about editing the time of recording Schedule.

4.6.5 SD Card Management

This camera supports SD Card and the max size of SD card must be under 32G.

When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well.

SD Card Management

SD Card StatusSD cardBrowse SD Card
SD Card Free Space1.5GB
SD Card Total Space14.6GB

Note: SD card management is only effective when access the IPC in LAN

Figure 4.59

4.7 Pan/Tilt

This page will allow you to change the pan/tilt speed and do cruise tracks settings.

4.7.1 Pan & Tilt Speed

There are five Pt speed types: very fast, fast, normal, slow and very slowly. Select the desired PTZ speed type and click save button.

FOSCAM FI9831PW - Pan & Tilt Speed - 1

text_image PTZ speed Normal

Figure 4.60

4.7.2 Cruise Settings

This section explains how to add/ delete/ alter one cruise track.

FOSCAM FI9831PW - Cruise Settings - 1

text_image Cruise Settings Refresh Cruise Mode Cruise time Cruise time 15 Minute Save Cruise Tracks Vertical Add Delete Save Preset point TopMost BottomMost LeftMost RightMost Add Delete Up Down Cruise track Preset point Dwell time TopMost 0 Sec BottomMost 0 Sec

Figure 4.61

Setting the Cruise Mode

There are two cruise mode: Cruise time and Cruise Loops.

Cruise time: Select Cruise time from Cruise Mode dropdown, then you can set the Cruise time of the camera.

Cruise Loops: Select Cruise Loops from Cruise Mode dropdown, you can set the Cruise Loops of the camera.

Click Save to take effect.

FOSCAM FI9831PW - Setting the Cruise Mode - 1

text_image Cruise Mode Cruise time Cruise time 15 Minute Save Cruise Mode Cruise Loops Cruise Loops loops Save

Figure 4.62

Manage the Cruise Track

There are two default cruise tracks: Vertical and Horizontal.

Vertical: The camera will rotate from up to down

Horizontal: The camera will rotate form left to right.

Add: Add one cruise track, then click save button.

Delete: Select one cruise track and delete it.

Save: After you modify the Dwell time, you should click Save button to take effect.

Example

How to do add cruise tracks?

Firstly, Click Add button and enter a descriptive name to identify the cruise track.

Secondly: On the lower left of the page, you can see all preset points you have added. Select one preset point and click Add button, you can see the preset point has been added to the cruise track on the cruise track; You need to add two or more preset points to the cruise track.

FOSCAM FI9831PW - How to do add cruise tracks? - 1

text_image Cruise Settings Refresh Cruise Mode Cruise time Cruise time 15 Minute Save Cruise Tracks/test OK Cancel The maximum length of name is 20, supports English, numbers, letters and symbols _ - The new added track name Preset point TopMost BottomMost LeftMost RightMost Add Delete 1 Select one preset point 2 Click Add button Down Preset point Dwell time BottomMost 1 Sec LeftMost 2 Sec Here you can see the preset p has been added to one track. you can set the stay time.

Figure 4.63

Thirdly: Click OK button and the cruise track will take effect.

You can add other cruise track as the same method.

For example: I have added three preset points to the "track 1", that means : When I select the "track 1" on surveillance window, the camera moves as the following track: upright then Right Most last downleft.

You can add preset on the left of the surveillance window.

FOSCAM FI9831PW - How to do add cruise tracks? - 2

text_image Cruise Preset Name downleft Add the preset. IR LED Lights Color Adjustment

FOSCAM FI9831PW - How to do add cruise tracks? - 3

text_image Cruise Tracks track1 OK Cancel The maximum length of name is 20, supports English, numbers, letters and symbols _ - Preset point TopMost BottomMost LeftMost RightMost upright downleft Add Delete Up Down Cruise track Preset point Dwell time upright 1 Sec RightMost 1 Sec downleft 1 Sec The cruise tracks have added to the "track 1".

Figure 4.64

After add the cruise track, back to the surveillance window, click Cruise, her you can see all cruise tracks you have added.

FOSCAM FI9831PW - How to do add cruise tracks? - 4

text_image FOSCAM LiveVideo Settings Playback Indoor Pan/Tilt IP Camera Mode 50HZ Stream 0/720P/30fps/2M Mirror Flip Cruise Track Vertical Vertical Horizontal apples Preset IR LED Lights Color Adjust

Figure 4.65

There are other buttons between the Preset points and Cruise track, you can use these buttons to adjust the order of preset points or add/delete one preset points in one cruise track. And you can set the Dwell time o preset point.

FOSCAM FI9831PW - How to do add cruise tracks? - 5

flowchart
graph TD
    A["Preset point"] --> B["TopMost"]
    A --> C["BottomMost"]
    A --> D["LeftMost"]
    A --> E["RightMost"]
    A --> F["upright"]
    A --> G["downleft"]
    H["Cruise track"] --> I["Preset point"]
    I --> J["Dwell time"]
    J --> K["upright 1 Sec"]
    J --> L["RightMost 1 Sec"]
    L --> M["downleft 1 Sec"]
    N["Add"] --> O["Delete"]
    P["Up"] --> Q["Down"]

Figure 4.66

Add: Select one preset points and add it to the selected cruise track.

Delete: Select one preset points you have added to one cruise track, click delete.

Move up/ down: Select one cruise track, adjust the order of preset points in one cruise track.

Attention: Considering the life time and thermal issue of the motor, it's not recommend to do long-time cruise.

4.7.3 Start-Up Options

Here section will allow you to set the stop position after the camera reboots.

It supports three modes: No self test, Goto home position and Goto preset point.

No self test: When rebooting, the camera will not pan / tilt.

Goto home position: When rebooting, the camera will pa Providing Central Management Software to manage or monitor multi-cameras n / tilt and stops at center.

Goto Preset point: Select one preset position and save it. When rebooting, the camera will pan/ tilt and stops at the preset position you have set.

FOSCAM FI9831PW - Start-Up Options - 1

text_image Pan & Tilt Start Mode Goto home position

Figure 4.67

4.8 Firewall

This section explains how to control the access permission by checking the client PC's IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses.

FOSCAM FI9831PW - Firewall - 1

text_image Enable Firewall IP Filtering Block access from these IP addresses Block access from these IP addresses Only allow access from these IP addresses IP Address #1 IP Address #2 IP Address #3 IP Address #4 IP Address #5 IP Address #6 IP Address #7 IP Address #8 Save Refresh

Figure 4.68

Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera.

Click Save to take effect.

4.9 System

In this panel, you can backup/restore your camera settings, upgrade the firmware to the latest version, restore the camera to default settings and reboot the device.

4.9.1 Back-up & Restore

Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use.

Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters.

Backup is used to save your current settings. It is recommended to backup your configuration before modifying or upgrading firmware.

Backup

Settings can be restored by uploading the backup file.

Path:

Browse...

Submit

Note:

  1. All current settings will be lost when importing a configuration file. If an incorrect file is loaded, the camera may stop working correctly.
  2. Keep the power on during this process, or you may damage your camera. Your camera will reboot automatically once restoration is completed.

Figure 4.69

4.9.2 System Upgrade

Your current firmware version will be displayed on your screen. You may go to the Status → Device Information Page to check for the latest firmware versions available.

Click Browse, choose the correct bin file and then click System upgrade. Make sure you have unplugged the SD card.

Don't shut down the power during upgrade. After upgrading, you can see the upgrade result.

FOSCAM FI9831PW - System Upgrade - 1

text_image Browse... System Upgrade Upgrade Result

Figure 4.70

Upgrade Firmware by IP Camera Tool

FOSCAM FI9831PW - Upgrade Firmware by IP Camera Tool - 1

Double click the IP Camera Tool shot icon, select the Camera IP that you want to upgrade the

firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, an upgrade.

FOSCAM FI9831PW - Upgrade Firmware by IP Camera Tool - 2

text_image IP Camera Tool Camera name IP Address Device ID Device type IPCA Basic Properties 00626E4D8A55 H Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool

Figure 4.71

FOSCAM FI9831PW - Upgrade Firmware by IP Camera Tool - 3

text_image IP Camera Tool Camera name IPCAM Upgrade Fi... Device ID Device type User admin Password Upgrade System Firmware Upgrade Web UI Enter the User name and password OK Note: After firmware upgrade the device will automatically restart.

Figure 4.72

CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don't upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade.

NOTE:

Before upgrade the firmware, please unplug the SD card and reboot the camera, don't upgrade the firmware WAN through the web UI, or else the upgrade process may be failed.

Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.

Upon downloading the firmware check the sizes of the bin files. They must match the size in the readme.txt file. If not, please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin file is used.

Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device System Firmwa 1) Never shut down the power of the camera during upgrade until the IP camera restart and get connected. 2) After upgrade successfully, please uninstall the old plugin and re-install it, then reset the camera to the default factory settings before using the camera.

4.9.3 Factory Reset

Click All reset and all parameters will return to factory settings if selected. This is similar to press the Reset button on the bottom of the camera.

FOSCAM FI9831PW - Factory Reset - 1

text_image Factory Reset Factory Reset Click this button to hard reset the camera to its default factory settings.

Figure 4.73

4.9.4 Reboot

Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera.

FOSCAM FI9831PW - Reboot - 1

text_image Reboot Reboot Click this button to reboot your camera.

Figure 4.74

5 Playback

On this page you can view the record files stored in the SD card.

FOSCAM FI9831PW - Playback - 1

text_image FOSCAM Live Video Settings Playback Indoor Pan/Tilt IP Camera 2013 12 1 3 Tuesday 2013-12-3 Directory: S.D card Time: All records Type: Schedule m All Play 2 ISO Format Type 1 size_15.5444.m/40mm 3

Section 1 Define the Record files time and Type

FOSCAM FI9831PW - Playback - 2

: The storage path of record files

FOSCAM FI9831PW - Playback - 3

Here supports three types: current day, current month and All records. Another way, time&date manually.

FOSCAM FI9831PW - Playback - 4

text_image 2013 . 12 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Tuesday 2013-12-3

Type All records : The type of records files, Here supports two types: Normal record, Alarm record and All records.

FOSCAM FI9831PW - Playback - 5

Click this button to search all record files satisfy the conditions you selected.

Section 2 Search record files

On this panel you can see all record files satisfy the conditions you set.

Section 3 Play/Stop/Audio/Full screen buttons

Please select one record file before use these buttons.

FOSCAM FI9831PW - Section 3 Play/Stop/Audio/Full screen buttons - 1

Click this button to play the record files

FOSCAM FI9831PW - Section 3 Play/Stop/Audio/Full screen buttons - 2

Click this button to stop the record files

FOSCAM FI9831PW - Section 3 Play/Stop/Audio/Full screen buttons - 3

Open or stop audio

FOSCAM FI9831PW - Section 3 Play/Stop/Audio/Full screen buttons - 4

Click this button to make full screen, and double click left mouse to exit full screen.

6 Phone Apps

FOSCAM provides iOS App for iOS users, which helps to view and listen to your world anywhere..... anytime Search and install Foscam Viewer on Google Play for Android devices, search and install Foscam Viewer on

App Store for iOS devices.

If you would like to read more details on the Android App or iOS App, Please refer to the Android App User Manual or iOS App User Manual.

7 APPENDIX

7.1 Frequently Asked Questions

NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, exchange and network card. If abnormal, check the network connections.

7.1.1 Install / uninstall the ActiveX of Firefox browser.

7.1.1.1 Install the ActiveX of Firefox browser.

For the first time login the camera, it may prompt you to download plugin.

FOSCAM FI9831PW - Install the ActiveX of Firefox browser. - 1

text_image Plugins are not found. Click me to download Username admin Password Stream Main stream Language English Click here to download the plugin. Login

Figure 7.1

FOSCAM FI9831PW - Install the ActiveX of Firefox browser. - 2

text_image Plugins are not found, Click me to download Username admin0 Password Stream Main stream Language English Login Opening plugins.xpi You have chosen to open: plugins.xpi which is a: 好压 XPI 压缩文件 (950 KB) from: http://192.168.1.102:88 What should Firefox do with this file? Open with 好压软件-压缩文件管理器 (default) Save File Do this automatically for files like this from now on. OK Cancel

Figure 7.2

FOSCAM FI9831PW - Install the ActiveX of Firefox browser. - 3

text_image Firefox New Tab Start Private Browsing Edit Find... Save Page As... Email Link... Print... Web Developer Full Screen Set Up Sync... Exit Bookmarks History Downloads Add-ons Options Help Admin0 Password

Figure 7.3

FOSCAM FI9831PW - Install the ActiveX of Firefox browser. - 4

text_image Firefox IPCam Client Add-ons Manager Search all add-ons Get Add-ons Extensions Appearance Plugins You don't have any add-ons of this type installed Downloads plugins(3).xpi 15:14 950 KB — 192.168.1.102:88 plugins(2).xpi 15:05 950 KB — 192.168.1.102:88

Figure 7.4

Drag the download file to Firefox web page and it will prompt you to Install it.

FOSCAM FI9831PW - Install the ActiveX of Firefox browser. - 5

text_image Software Installation Install add-ons only from authors whom you trust. Malicious software can damage your computer or violate your privacy. You have asked to install the following item: npIpcam (Author not verified) file:///C:/Users/Administrator/Downloads/plugins(3).xpi Install Now Cancel

Figure 7.5

Reboot the Firefox after the plugin installation is successfully completely, then relogin the camera again, you can see the surveillance window

NOTE: If you could not view living video after running the ActiveX, only a red cross video or just a black screen. Please change another port number to try.

FOSCAM FI9831PW - Install the ActiveX of Firefox browser. - 6

in the center of the

Make sure all firewall or antivirus software on your computer does not block the active download and installation. If you are unable to run the ActiveX control, try shutting down the firewall or antivirus program.

7.1.1.2 Uninstall the ActiveX of Firefox browser.

After upgrading the camera's software version, in order to experience the new version better, you may need uninstall the old ActiveX before, and then install a new one. TO uninstall the old ActiveX, you could do as follows:

  1. Click on the top left of the Firefox browser menu bar, and then click "Add-ons".

FOSCAM FI9831PW - Uninstall the ActiveX of Firefox browser. - 1

text_image Firefox New Tab Start Private Browsing Edit Find... Save Page As... Email Link... Print... Web Developer Full Screen Set Up Sync... Exit Mozilla Firefox Start Page Bookmarks History Downloads Add-ons Options Help

Figure 7.6

  1. Click "Remove".

FOSCAM FI9831PW - Uninstall the ActiveX of Firefox browser. - 2

text_image Firefox Mozilla Firefox Start Page Add-ons Manager Search all add-ons Get Add-ons Extensions Appearance Plugins npIpcam 2.0.2.11 More Disable Remove

Figure 7.7

  1. After the ActiveX is removed, click "Restart now".

FOSCAM FI9831PW - Uninstall the ActiveX of Firefox browser. - 3

text_image Firefox Mozilla Firefox Start Page Add-ons Manager Search all add-ons Get Add-ons Extensions Appearance Plugins nplpcam has been removed. Restart now Undo

Figure 7.8

7.1.2 Install / uninstall the ActiveX of Google Chrome.

7.1.2.1 Install the ActiveX of Google browser.

For the first time login the camera, it will prompt you to download the ActiveX.

FOSCAM FI9831PW - Install the ActiveX of Google browser. - 1

text_image Plugins are not found, Click me to download Username admin Password Stream Main stream Language English Login

Figure 7.9

Download the plugin and drag it to the Extensions page of Google Chrome.

FOSCAM FI9831PW - Install the ActiveX of Google browser. - 2

text_image New tab Ctrl+T New window Ctrl+N New incognito window Ctrl+Shift+N Bookmarks Edit Cut Copy Paste Zoom - 100% + Save page as... Ctrl+S Find... Ctrl+F Print... Ctrl+P Tools History Ctrl+H Downloads Ctrl+J Sign in to Chrome... Settings About Google Chrome View background pages (1) Help Exit Plugins are not found. Click me to download Extensions Create application shortcuts... Task manager Shift+Exc g data... Ctrl+Shift+Del User name Go to Extensions page User name Password Media port 12000 Stream Main stream Language English Encoding View source Ctrl+U Developer tools Ctrl+Shift+I JavaScript console Ctrl+Shift+J Login

Figure 7.10

Click Add button to install the Plugins.

FOSCAM FI9831PW - Install the ActiveX of Google browser. - 3

text_image Extensions Downloads chrome://chrome/extensions/ quick access, place your bookmarks here on the bookmarks bar. Import bookmarks now... Chrome Extensions Developer mode history extensions 1.21 支持有道词典在Chrome浏览器中实现鼠标取词 Allow in incognito Enabled Get more extensions Confirm New Extension Add "IPCAM"? It can: • Access all data on your computer and the websites you visit Add Cancel Click Add button to ins the plugin.

Figure 7.11

Reboot the browser and login the camera again, you will see the surveillance window.

7.1.2.2 Uninstall the ActiveX of Google browser.

After upgrading the camera's software version, in order to experience the new version better, you may need uninstall the old ActiveX before, and then install a new one. TO uninstall the old ActiveX, you could do as follows:

  1. Click on the top right corner of the Google browser menu bar, it will pop-up the drop-down menu, then click "Tools" --> "Extensions".

FOSCAM FI9831PW - Uninstall the ActiveX of Google browser. - 1

text_image IE New tab Ctrl+T New window Ctrl+N New incognito window Ctrl+Shift+N Bookmarks Recent Tabs Edit Cut Copy Paste Zoom - 100% + Save page as... Ctrl+S Find... Ctrl+F Print... Ctrl+P Create application shortcuts... Extensions History Ctrl+H Task manager Shift+Esc Downloads Ctrl+J Clear browsing data... Ctrl+Shift+Del Sign in to Chrome... Report an issue... Alt+Shift+I Settings Encoding About Google Chrome View source Ctrl+U Developer tools Ctrl+Shift+I JavaScript console Ctrl+Shift+J Inspect devices Exit Ctrl+Shift+Q

Figure 7.12

  1. Select "IPCAM", and click the trash canon on the right side.

FOSCAM FI9831PW - Uninstall the ActiveX of Google browser. - 2

text_image Extensions chrome://extensions Chrome Extensions History Load unpacked extension... Pack extension... Updates extensions now Extensions Settings IPCAM 2.0.2.11 IPCAM H.264 720P Permissions ID: gilncknfmongoaglobgbggaabhgjjed Allow in incognito Enabled Not from Chrome Web Store. Remove from Chrome Screen Capture (by Google) 5.1.4 Capture visible content of a tab, a region of a web page, or the whole page as a PNG image. Permissions Visit website ID: cpngactimfmofboknjmljamhdncknpmg Webpage Screenshot Capture 13.6 The most powerful and freeware app for capture entire page. Save & Edit & Annotate & Print & Share Permissions Visit website ID: ckibcdccnfeookdmbahgiakhnjcddpki Inspect views: background.html Allow in incognito Allow access to file URLs Options

Figure 7.13

  1. Click "Remove", then restart the browser.

FOSCAM FI9831PW - Uninstall the ActiveX of Google browser. - 3

text_image Extensions chrome://extensions Chrome Extensions History Load unpacked extension... Pack exten Extensions Settings IPCAM 2.0.2.11 IPCAM H.264 720P Permissions ID: gilncknfmongoaoglobgbggaabk Allow in incognito Screen Capture (by Google) 5.1.4 Capture visible content of a tab, a region of a web page, or the whole page as a PNG image. Permissions Visit website Confirm Removal Remove "IPCAM"? Remove Cancel Developer mode Update extensions now Enabled Not from Chrome Web Store. Enable Installed by a third party.

Figure 7.14

7.1.3 Install / Uninstall the ActiveX of IE Chrome.

When logging in for the first time, you need to download and install the ActiveX add-on.

7.1.3.1 Install the ActiveX of IE browser.

FOSCAM FI9831PW - Install the ActiveX of IE browser. - 1

text_image http://12.165.110847/ File Edit View Favorites Tools Help FOSCAM HD IP Camera Usome Name: John Password: Stream: Mouse stream Language: English Login Click Install Internal Express installed this website from adding an MSZP web.org. Click the click! Install

Figure 7.15

7.1.3.2 Uninstall the ActiveX of IE browser.

After upgrading the camera's software version, in order to experience the new version better, you may need uninstall the old ActiveX before, and then install a new one. TO uninstall the old ActiveX, you could do as follows:

  1. Close the IE browser, and then re-open it, making sure the IE does not load ActiveX (The IE browser will automatically load the ActiveX when using it to open the IPC website.)

  2. Click the settings icon in the top right of the IE browser, find and click "Manage add-ons."

FOSCAM FI9831PW - Uninstall the ActiveX of IE browser. - 1

text_image New Tab Print File Zoom Safety View downloads Ctrl+J Manage add-ons F12 developer tools Go to pinned sites Internet options About Internet Explorer

Figure 7.16

  1. Click "All add-ons".

FOSCAM FI9831PW - Uninstall the ActiveX of IE browser. - 2

text_image Manage Add-ons View and manage your Internet Explorer add-ons Add-on Types Toolbars and Extensions Search Providers Accelerators Tracking Protection Show: Currently loaded add-ons All add-ons Currently loaded add-ons Run without permission Downloaded controls Name Publisher StatusLoad time Naviga Adobe Systems Incorporated Shockwave Flash Object Adobe Systems Incor... Enabled Not Available 上网助手 Not Available Enabled .01 s 上网助手 Not Available Enabled .01 s Qihoo 360 Software (Beijing) Company Limited SafeMon Class Qihoo 360 Software (... Enabled .00 s

Figure 7.17

  1. Click "ocxIPcam Control", then Right-click, select "More information" (or double-click "ocxIPcam Control").

FOSCAM FI9831PW - Uninstall the ActiveX of IE browser. - 3

text_image Manage Add-ons View and manage your Internet Explorer add-ons Add-on Types Toolbars and Extensions Search Providers Accelerators Tracking Protection Show: All add-ons Name Publisher Status.Load time Naviga (Not verified) ShenZhen Foscam Intelligent Technology Co.,Ltd ocxIPcam Control (Not verified) ShenZhen Disabled DVM_IPCam2 Con Enable Enabled Adobe Systems Inc Columns Enabled Shockwave Flash C Group by Enabled Microsoft Corporat Sort by XML DOM Docum Copy Enabled Windows Media P More information Enabled ocxIPcam Control (Not verified) ShenZhen Foscam Intelligent Technology Co.,Ltd Version: 2.0.2.11 Type: ActiveX Control File date: More information Search for this add-on via default search provider

Figure 7.18

  1. Click "Remove all sites—> Remove—>Close". Then restart the IE browser.

FOSCAM FI9831PW - Uninstall the ActiveX of IE browser. - 4

text_image Manage Add-ons View and man Add-on Types Toolbars and Search Provider Accelerators Tracking Prot Show: All add-ons ocxIPcam Co (Not verified) She Version: 2.1 File date: More information Find more toolba Learn more about More Information Name: ocxIPcam Control Publisher: (Not verified) ShenZhen Foscam Intelligent Technology Co.,Ltd Type: ActiveX Control Status: Disabled Version: 2.0.2.11 File date: Date last accessed: 2014年3月13日,15:04 Class ID: {3746422E-4692-4429-9698-E3EB34FE07BC} Use count: 1080 Block count: 0 File: ocxIPcam.ocx Folder: C:\Windows\Downloaded Program Files Copy You have approved this add-on to run on the following websites: 192.168.1.103 Remove all sites Allow on all sites 'Remove all sites' will remove the add-on from all websites. 'Allow on all sites' will allow the control to run on all websites. Remove 2 Close Enable Close

Figure 7.19

7.1.4 I have forgotten the administrator password

To reset the administrator username and password, press and hold down the RESET BUTTON for 5 seconds. Upon releasing the reset button, wait for 20 seconds, the camera will reboot and the username and password will return to the factory default administrator username and password. Please power on the camera before reset

Default administrator username: admin

Default administrator password: No password

7.1.5 Camera can not record

Camera can not record when I click Record button or I can't change the manually record path. When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of the security settings of computer.

There are two ways to resolve this problem:

( 1 ) Please add the camera as a trusted site to resolve this issue. The steps are

IE browser→Tool→Internet Properties→Security→Trusted sites→Sites→Add

( 2 ) Open IE browser, then right click, select "Run as administrator"

7.1.6 Subnet doesn't match

Check whether your ipcamera in the same subnet of your computer. The step is Control Panel→Network Connections→Dbclick Local Area Connections → Choose General→Properties.(Figure 3.23/3.24) Check subnet mask, IP address and gateways. When you set IP address please make sure they are in the same subnet. Otherwise you can't access camera.

7.1.7 No Pictures Problems

The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn't installed correctly you will see no video image. You can resolve this problem by this way:

Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IE browser→Tool→Internet Proper→Security→Custom Level→ActiveX control and Plug-ins. Three options of front should be set to be “Enable”, The ActiveX programs read by the computer will be stored. As follows:

Enable: Download unsigned ActiveX controls

Enable: Initialize and script ActiveX controls not marked as safe

Enable: Run ActiveX controls and plug-ins

FOSCAM FI9831PW - No Pictures Problems - 1

text_image Internet Options General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings. Internet Local Intranet Trusted sites Rest Internet This zone is for Internet websites, except those listed in trusted and restricted zones. Security level for this zone Allowed levels for this zone: Medium to High Medium-high - Appropriate for most websites - Prompts before downloading potenda content - Unsigned ActiveX controls will not be Custom level... Reset all zones OK Cancel Security Settings - Internet Zone Settings Disable Enable Download signed ActiveX controls (not secure) Disable Enable (not secure) Prompt (recommended) Download unsigned ActiveX controls (not secure) Disable (recommended) Enable (not secure) Prompt Initialize and script ActiveX controls not marked as safe for e Disable (recommended) Enable (not secure) Prompt Run ActiveX controls and plug-ins Administrator approved *Takes effect after you restart Internet Explorer Reset custom settings Reset to: Medium-high (default) Reset... OK Cancel

Figure 6.6

If you allow the ActiveX running, but still could not see living video. Please change another port number to t Don't use port 88.

FOSCAM FI9831PW - No Pictures Problems - 2

text_image http port 8000 Media port 12000 Save Refresh

Figure 6.7

NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again.

7.1.8 Can't access IP camera in internet

There are some reasons:

1、ActiveX controller is not installed correctly
2、The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again. (Figure7.7)
3、Port forwarding is not successful(Figure4.30)
Check these settings and make sure they are correct.

7.1.9 UPnP always failed

UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding automatically because of firewall or anti-virus software. It also has much relation with router's security settings. So we recommend you do port forwarding manually. You can view your camera in internet successfully after you do port forwarding manually in your router(Figure 4.30).

7.1.10 Camera can not connect wireless

If your camera could not connect wireless after you set wireless settings and plug out the cable. Please check whether your settings are correct or not.

Normally, camera can't connect wireless mainly because of wrong settings.

Make sure broadcast your SSID; use the same encryption for router and camera.

7.1.11 Can't see other cameras listed in multi-device when using remote access

If you want to view all the cameras via the WAN, verify that each camera added in the multi-device settings be accessed by using the DDNS name and port number. Use the DDNS domain name not the camera's LAIP. (For more details see: How to add cameras in WAN)

7.2 Default Parameters

Default network Parameters

IP address: obtain dynamically

Subnet mask: obtain dynamically

Gateway: obtain dynamically

DDNS: Embedded FOSCAM domain name

Username and password

Default username is admin with a blank password

7.3 Specifications

ITEMS FI9831P
Image Sensor ImageImage Sensor 1/3"ColorCMOS Sensor
Display Resolution 1280*960 Pixels
Lens f: 2.8mm, F:2.4
Mini. Illumination 0Lux
View angle 80 degrees
Video Image Compression H.264
Resolution 960p (1280*960), VGA (640*480)
View H.264 dual streaming
Image adjust The brightness, contrast, saturation, is adjustable
Infrared mode Automatic, manual (on/off)
Light Frequency 50Hz, 60Hz
Night visibility Φ5mm 11 IR LEDs, Night visibility up to 8 meters
Pan/Tilt Angle Horizontal:300° & Vertical: 120°
NetworkEthernetOne 10/100Mbps RJ-45
Supported ProtocolTCP/IP、UDP/IP、HTTP、SMTP、FTP、DHCP、DDNS、UPNP、ONVIF
Wireless StandardWIFI(IEEE802.11b/g/n)
Support IP addressstatic IP address, dynamic IP address
WPSSupports WPS one button push wireless connection
Remote AccessP2P, DDNS
PowerPower SupplyDC 5V/2.0A (EU,US,AU adapter or other types optional)
Power Consumption8Watts (Max.)
AlarmAlarm detectionThe motion detecting, detection threshold Settings
Alarm informSupport Email、FTP etc alarm inform way
Hardware InterfaceSD CARDSD CARD (Support to 32G)
Audio Input/OutputOne audio input jack, One audio output jack.
Reset ButtonsOne Reset
EthernetOne 10/100Mbps RJ-45
Wireless Interface WIFI antenna
Environment OperateTemper. 0° ~ 55°C (32°F ~ 131°F)
Operating Humidity 10% ~ 80% non-condensing
Storage Temper. -10°C ~ 60° (14°F ~ 140°F)
Storage Humidity 0% ~ 90% non-condensing
Physical Dimension117(L) x114(W) x129mm(H)
Gross Weight 814g(Color Box Size:245 x 145 x 165mm)
Net Weight 348g
PC RequirementsCPU2.0GHZ or above
Memory Size256MB or above
Display Card64M or above
Supported OSMicrosoft Windows 2000/XP/Vista/Windows7-32bit/Windows7-64bit/Windows8-32 bit/ Windows8-64bit/ mac
BrowserIE6 and above version or compatible browser, Firefox or other standard browsers
SoftwareUpgradeUpgrade from network
CertificationCE,FCC
WarrantyLimited 1-year warranty

Attention: Power adapter should be used between 0°C-40°C, and 5%-90% relative humidity.

7.4 CE & FCC

Electromagnetic Compatibility (EMC)

FCC Statement

FOSCAM FI9831PW - FCC Statement - 1

This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions.

■ This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the installation manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is like to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

FCC Caution

Any changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

CE Mark Warning

FOSCAM FI9831PW - CE Mark Warning - 1

This is a Class B product. In a domestic environment, this product may cause radio interference, in which ca the user may be required to take adequate measures.

8 OBTAINING TECHNICAL SUPPORT

While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User's Guide has not answered.

Please contact support via e-mail at support@foscam.us. You can also reach technical support at 1-800-930-0949 by following the automated instructions.

FOSCAM FI9831PW - OBTAINING TECHNICAL SUPPORT - 1

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Product information

Brand : FOSCAM

Model : FI9831PW

Category : Security Camera