FOSCAM

FI8918E - Security Camera FOSCAM - Free user manual and instructions

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USER MANUAL FI8918E FOSCAM

Indoor Pan/Tilt PoE Camera

FOSCAM FI8918E - Indoor Pan/Tilt PoE Camera - 1

natural_image Black FOSCAM camera with attached sensor dial and control buttons (no readable text beyond brand name)

FOSCAM FI8918E - Indoor Pan/Tilt PoE Camera - 2

natural_image White FOSCAM remote camera with control knob and rotary dial (no visible text or symbols on device body)

Color: Black Color: White

Table of Contents

1 Overviews....1

1.1 Key Features....1
1.2 PoE (Power over Ethernet)....2
1.3 Read Before Use....2
1.4 Packing Contents....2
1.5 Physical Description....2

2 Surveillance Software GUI....4

2.1 Login Window....5
2.2 Surveillance Window....6

3 Advanced Camera Settings.... 13

3.1 Device Status....13
3.2 Alias Settings....14
3.3 Date & Time Settings....15
3.4 User Settings.... 15
3.5 Multi-Device Settings....16
3.6 Basic Network Settings....23
3.7 Wireless Settings....26
3.8 ADSL 26
3.9 UPnP Settings....27
3.10 DDNS Service Settings....27
3.11 Mail Service Settings....31
3.12 MSN Setting....33
3.13 FTP Service Settings....35
3.14 Alarm Service Settings....37
3.15 PT Settings....44
3.16 Upgrade Device Firmware....44
3.17 Backup & Restore Settings....46
3.18 Restore Factory Settings....47
3.19 Reboot Device....47
3.20 Log....48

3.21 Back....48

4 APPENDIX....48

4.1 Frequently Asked Questions....48

4.2 Default Parameters....52

4.3 Specifications....52

5 OBTAINING TECHNICAL SUPPORT....54

1 Overviews

FOSCAM FI8918E is an integrated IP Camera solution with 802.3af compliant POE based on the TCP/IP standard. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or the Internet.

The basic function of IPCAM is transmitting remote video on the IP network. The high quality video image can be transmitted with 30fps speed on the LAN/WAN by using MJPEG hardware compression technology.

With flexible 300-degree pan and 120-degree tilt, FI8918E gives users more comprehensive control over a monitored site. FI8918E supports IR-CUT, when light conditions turns poor, the IR cut filter will be automatically removed to accept IR illumination. Meanwhile, the camera switches itself automatically from color to black and white, assuring optimal image quality at all times.

The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support Internet Explore. Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration, start-up and to upgrade the firmware. Controlling the IPCAM and managing images is simplified by using the provided web interface across the network utilizing wired connectivity.

FOSCAM provides Phone APPs for Android and iPhone users, please search “Foscam ip cam viewer” and install it through APP Store, then you can view your camera directly as a computer.

1.1 Key Features

  • Powerful high-speed video protocol processor
    • High Definition Color CMOS Sensor
  • 300K Pixels
  • IR night vision (Range: 8m)
  • Pan 300 degree, tilt 120 degree
  • Optimized MJPEG video compression for transmission
  • Multi-level users' management and passwords definition
  • Embedded Web Server for users to visit by IE
  • POE compliant with POE standards IEEE 802.3af
  • Supports IR_CUT and the filter change automatically
  • Embedded FOSCAM domain name
  • Supports Dynamic IP (DDNS) and UPnP LAN and Internet (ADSL, Cable Modem)
  • Motion and Sound detection activates alarm
    • Supports image snapshot
  • Supports multiple network protocols: HTTP/TCP/IP/UDP/STMP/DDNS/SNTP/DHCP/FTP
    • Supports Daylight Saving Time

  • Supports MSN
    • Supports Gmail as sender on mail service settings
    • Supports audio on Firefox, Google Chrome and Safari
    • Providing Phone APPs for Android and iPhone users

  • Providing Central Management Software to manage or monitor multi-cameras

1.2 PoE (Power over Ethernet)

The Network Camera is POE-compliant, allowing transmission of power and data via a single Ethernet cable. Such as the following picture: connect the Network Camera to a PoE-enabled router/ switch via Ethernet cable.

FOSCAM FI8918E - PoE (Power over Ethernet) - 1

text_image power + data transmission PoE Switch

1.3 Read Before Use

Please first verify that all contents received are complete according to the Package Contents listed below. Before the Network Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.

1.4 Packing Contents

• IPCAM×1 • CD×1
• Network Cable×1 • Quick Installation Guide×1
• DC Power Supply×1 • Warranty Card×1
• Mounting bracket×1(option)

1.5 Physical Description

Front Panel

FOSCAM FI8918E - Front Panel - 1

text_image Speaker Lens Led light Microphone FQSCAN

Figure 1.1

1 Infrared LED: 11 IR LEDs
2 LENS: CMOS sensor with fixed focus lens
3 Speaker: Built-in speaker
4 Microphone: Built-in microphone

Back View

FOSCAM FI8918E - Back View - 1

text_image Input Network light Power AUDIO Q JT IN DC5/2A Output LAN Power light

Figure 1.2

LAN: RJ-45/10-100 Base T

Power: DC 5V/2A Power supply

Network Light: The LED will blink when power and network cable are plugged in

Power Light: If the power adapter works well, the light will turn on

Audio Input: This jack is used to plug an external microphone

Audio Output: This jack is used to plug an external speaker

Bottom View

There are up to two labels located on the body of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels as shown in Figure 1.3, it may be a clone one. Cloned Foscam cameras can not use original firmware and are not eligible for

warranty or technical services.

FOSCAM FI8918E - Bottom View - 1

text_image MAC address of wired connection B/N of foscam

Figure 1.3

Reset button: Press and hold down the RESET BUTTON for 10 seconds. when released the IP camera will be reset back to factory default settings. You must power on the camera before reset.

2 Surveillance Software GUI

Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software.

2.1 Login Window

FOSCAM FI8918E - Login Window - 1

text_image Language English 1 2 FOSCAM www.foscam.com ActiveX Mode 3 Server Push Mode 4 Mobile Phone 5 Note: Please note that there are three login methods: for IE browser, please choose ActiveX mode; for Safari, Firefox, Google, Chrome, please choose Server Push mode; for mobile phone, please choose the third mode. 6

Figure 2.1

Please check the login window above, it was divided to 6 sections from no. 1 to 6.

Section1 Select Language

FOSCAM camera supports up to multi-languages, such as English, Spanish, Deutsch and so on. You can select the language you need via pull down the dropdown toolbar and click on the language to switch.

There is an access link to Foscam website homepage, if you need tech support you can contact Foscam directly.

Section3 ActiveX Mode

If your PC is windows based OS, such as Windows XP, Windows7, Windows Vista and you are using IE-based browsers like IE6, IE7, IE8, please choose IE ActiveX Mode login mode.

Section4 Server Push Mode

If you are using non-IE based browser, like Firefox, Safari, Google Chrome please choose

Server Push Mode mode.

Section5 Mobile Phone

If you are using the Mobile to access the camera, here you need to select Mobile Phone login mode.

Section6 Note

Note that when you login the camera, please select the corresponding login mode.

2.2 Surveillance Window

Select the ActiveX mode and you will enter the surveillance window.

FOSCAM FI8918E - Surveillance Window - 1

text_image FOSCAM Indoor Pan/Tilt IP Camera 1 Anonymous 2 OSD disabled Add OSD on record enable Resolution 640*480 Mode 50 HZ Fps Max Brightness - 6 + Contrast - 4 + Preset Set 1 Go Default All Flip Mirror 4 Device Management Figure 2.2 7

Section1 Device Name

Default device name is Anonymous. You can define a name for your camera as you like (Please go to chapter 3.1 and read how to set it)

Section2 Multi-Device Window

FOSCAM FI8918E - Section2 Multi-Device Window - 1

The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-device setting (read chapter 3.5).

FOSCAM FI8918E - Section2 Multi-Device Window - 2

text_image FOSCAM Indoor Pan/Tilt IP Camera Anonymous OSD disabled Add OSD on record enable Resolution 640*480 Mode 50 HZ Fps Max Brightness - 6 + Contrast - 4 + Preset Set 1 Go Default All Flip Mirror Device Management

. Figure 2.3

Section3 Image Parameters Settings

FOSCAM FI8918E - Section3 Image Parameters Settings - 1

text_image OSD disabled Add OSD on record disable Resolution 640*480 Mode 50 HZ Fps Max Brightness - 6 + Contrast - 4 + Preset Set 1 Go Default All Flip Mirror

OSD

OSD is used to add timestamp on the video. There are five text colors to choose from: Black, red, yellow, white, blue.

Add OSD on record

Select this option if you want to add a timestamp to recordings.

Resolution

1) 320x240----QVGA
2) 640x480----VGA

There are two resolutions, the bigger one (VGA) is 640x480 pixels, and the smaller one (QVGA) is 320x240 pixels. The bigger the resolution, the better of the image quality is, but the lower the frame rate is. If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution QVGA 320x240.

Mode

1) 50HZ ----Indoor surveillance (Region: Europe, China)
2) 60HZ ----Indoor surveillance (Region: USA, Canada)
3) Outdoor----Outdoor surveillance (Region: All over the world)
There are three options within the menu of Mode: 50HZ, 60HZ and Outdoor. It depends on the frequency of the electricity and surveillance model (indoors & outdoor). Please choose outdoor mode, when the camera was installed outside.

Fps

1) Max---- Maximum frame rate
2) 20fps, 15fps, 10fps, 5fps,4fps,3fps,2fps,1fps, 5fps, 1fps ,1/2fps,1/3fps,1/4fps,1/5fps----customized frame rate
You can choose option within the menu of Fps to adjust the frame rate. It is often used in LAN network when you want to lower the frame rate, so that you can save more bandwidth.

Brightness

Default parameter is 6, you can adjust the brightness of the image by clicking plus or minus button.

Contrast

Default parameter is 4, you can adjust the contrast of the image by clicking plus or minus button

Preset/Go

1) Preset----Support 8 preset position, which is considered enough for DIY home & small business surveillance market
2) Set---- Click Set to save the position you need the camera to remember
3) Go---- Click Go to make the camera move the preset position
4) Number button from 1 to 8----You can click the number button with preset position, and the camera will go to the preset position.

How to do preset position?

We can start preset settings from position 1.

Firstly, select no. 1 within the menu of Preset on the panel.

Secondly, move the camera and stop at a place where you want make preset position.

Thirdly, click set button to save it as position 1 and you have done preset of position 1.

After that, you can select no. 2 within the menu of Preset on the panel, and move the camera a stop at another place, and set as preset position 2. You can do all the 8 preset positions with the method.

If you want to see the preset position you have set, such as the position 1, only select the set no.1, and click go button, the camera will go to position no.1.

Flip & Mirror

You can flip the image by enabling Flip button, or mirror the image by enabling Mirror button.

Section4 Pan/Tilt Control

FOSCAM FI8918E - Section4 Pan/Tilt Control - 1

text_image 1 5 6 9 3 4 7 2 8 ① ② ③ ④ ⑤ ⑥

1----Up control button, 2----Down control button,

3----Left control button, 4----Right control button,

5---- Up-Left control button 6---- Up-Right control button

7---- Down-Left control button 8---- Down-Right control button

9----Go to center

FOSCAM FI8918E - Section4 Pan/Tilt Control - 2

: Click this icon; camera will rotate up and down. Click to stop.

: Click this icon; camera will rotate left and right. Click to stop.

: Click this icon, all the IR lights will turn on. Click to turn off them.

Section5 Device Management

Device Management ----Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel.

Section6 Record & Snapshot & Full Screen Buttons

FOSCAM FI8918E - Section6 Record & Snapshot & Full Screen Buttons - 1

text_image 1 2 3

1----Record Button Click it and it pop-up a path-setting window, you can select the storage path and the record file name. At the same time the record icon changes to ,, Click it again and stop recording.
2----Snapshot Click it to make snapshot and it pop-up a window which picture you snapshot, right click in the window and save the picture to anywhere you want.
3----Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen.

Section7 Play/Stop/ Talk and Audio Buttons

FOSCAM FI8918E - Section7 Play/Stop/ Talk and Audio Buttons - 1

text_image 1 2 3 4

1----Play Click it to play the video of the camera
2----Stop Click it to stop the video of the camera
3---- Talk Button Click the talk icon, and the icon changes to , then talk through your computer's microphone which will transmit through the camera's speaker. People will hear your talking through the camera's built-in speaker. Click the icon again and stop talking.
4----Audio Button Click the audio icon, and it changes to, then you will hear sound captured by the camera's built-in microphone. You may need to plug in earphones or enable the computer speakers to hear from the camera's microphone.

Onscreen Mouse Control

Double click right mouse on the surveillance window, then left click on the screen to indicate the camera move direction you prefer, press the left mouse and the camera' Len will move to the corresponding direction.. Double click right mouse again, cancel onscreen mouse control.

For example, double click right mouse, then left click on the up corner of the screen, you can see the arrow, press the left mouse, and the camera's lens will moving towards the up direction.

Double click right mouse again, cancel onscreen mouse control.

FOSCAM FI8918E - Onscreen Mouse Control - 1

text_image FOSCAM Indoor Pan /Tilt IP Camera Anonymous OSD disabled Add OSD on record enable Resolution 640°430 Mode 50 Hz Fps Max Brightness - 6 + Contrast - 4 + Preset Set Go Default All Flip Mirror Device Management

Figure 2.4

NOTE:

Record and multi-device function are controlled by ActiveX controller, therefore Firefox or Google Chrome, Safari browsers will not allow these functions.

For Firefox, Google Chrome, Safari, you should select the Server Push Mode and you can see the following screen:

FOSCAM FI8918E - NOTE: - 1

text_image FOSCAM Indoor Pan/Tilt IP Camera Flip Mirror Resolution 640*480 Mode 50 Hz Brightness - 6 + Contrast - 4 + Preset Set 1 Go Refresh camera params Refresh video Snapshot Audio Close Audio Device Management

Figure 2.5

For the first time using audio, you need to download and install VLC plug-in, Click Audio, and yo can see the download website.

FOSCAM FI8918E - NOTE: - 2

text_image FOSCAM Indoor Pan/Tilt IP Camera Flip Mirror Resolution 640*480 Mode 50 Hz Brightness -6 + Contrast -4 + Preset Set 1 Go Refresh camera params Refresh video Snapshot Audio Close Audio If you want to add audio.you can download plugin from http://www.videolan.org 点击此处下载插件。

Figure 2.6

During the installation, you must select Mozilla plugin as in Figure 2.7.

FOSCAM FI8918E - NOTE: - 3

text_image VLC media player 1.1.9 Setup Choose Components Choose which features of VLC media player 1.1.9 you want to install. Check the components you want to install and uncheck the components you don't want to install. Click Next to continue. Select the type of install: Or, select the optional components you wish to install: Full Media Player (required) Start Menu Shortcut Desktop Shortcut Mozilla plugin Activex plugin Discs Playback Space required: 79.0MB Description Position your mouse over a component to see its description. VideoLAN VLC media player < Back Next > Cancel

Figure 2.7

3 Advanced Camera Settings

Click the bar "Device Management", goes to Administrator Control Panel to make advanced camera settings.

3.1 Device Status

FOSCAM FI8918E - Device Status - 1

text_image Device Status Device ID 000DC5D69FA1 Device Firmware Version 11.37 2.49 Device Embedded Web UI Version 2.4 10.3 Alias¡tes! Alarm Status None DDNS Status No Action UPnP Status.UPnP Succeed MSN Status No Action Back

Figure 3.1

1----Device ID MAC ID of the camera by wired connection
2----Device Firmware Version System Firmware version of the camera
3----Device Web UI Version Web UI firmware version of the camera
4----Alias Name of the camera
5----Alarm Status The status of Alarm Service Setting
6----DDNS Status The status of DDNS Setting
7----UPnP Status The status of UPnP Setting
8----MSN Status The status of MSN Setting

Another Way:

FOSCAM FI8918E - Another Way: - 1

Double click the icon "IP Camera.exe", to select the camera IP, right click and select the Basic Properties, you can also see the Firmware Version and MAC Address, such as the following screen:

FOSCAM FI8918E - Another Way: - 2

text_image IP Camera Tool Anonymous Http://192.162.8-106-2024 Basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool

Figure 3.2

FOSCAM FI8918E - Another Way: - 3

text_image IP Camera Tool anonymous Http://192.168.11.197:88 anonymous Http://192.168.11.135:88 Anonymous IPCAM IPCAM Anonymous Basic Properties Device ID 000C5DDDOCEE System Firmware Version 11.37.2.49 Web UI Version 2.4.10.3 OK

Figure 3.3

3.2 Alias Settings

Default alias is Anonymous. You can define a name for your camera here such as apple. Click Submit to save your changes. The alias name supports special characters.

FOSCAM FI8918E - Alias Settings - 1

text_image Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back Alias Settings Alias aople Click the option here to modify the device name . Submit Refresh Enter the device name as you like. Use different names to identify multi-cameras . Indoor Pan/Tilt IP Camera

Figure 3.4

3.3 Date & Time Settings

Choose the time zone of your country. You can choose Sync with NTP Server or Sync with PC Time. If your country implements the Daylight Saving Time, that option can also be selected.

FOSCAM FI8918E - Date &amp; Time Settings - 1

text_image FOSCAM Indoor Pan/Tilt IP Camera Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Setting Alarm Service Setting PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back Date & Time Settings Device Clock Time 2012年9月5日 星期三 9:21:01 Device Clock Timezone (GMT) Greenwich mean time: London, Lisbon, Casablan Sync with NTP Server ✓ NTP Server time nist.gov Sync with PC Time □ Daylight Saving Time □ Submit Refresh Go to Data &Time Settings Select the time zone belong to your region . Select the time zone belong to your region .

Figure 3.5

3.4 User Settings

Here you can create users and set permission levels, visitor, operator or administrator. Click Submit to save these settings. The camera will reboot.

FOSCAM FI8918E - User Settings - 1

text_image Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back Indoor Pan/Tilt IP Camera Users Settings User Password Group admin user visitor You can set different permission levels, but at least one administrator . Submit Refresh Administrator Operator Visitor Visitor Visitor Visitor Visitor Visitor Visitor Submit Refresh Set Alarm Record Path C:\Documents and Settings\All Users\ Browse...

Figure 3.6

Here you can also set one important file locations for the camera, the Alarm Record Path. Simply click Browse and choose the path to the required folder.

The Alarm Record Path location is used to store automatically recorded files when the camera is activated by motion or sound. (See set motion/sound alarm. Figure 3.36) The default path for Alarm Record Path is C:\Documents and Settings\All Users\Documents.

NOTE: In Windows7 or Vista, if you cannot set the paths.:

Windows7 or Vista's security level is higher than Windows XP/2000. For "set record path" function, user should add the Device IP address to the Internet Explorer's 'Trusted sites' first. The step is: IE browser Tool Internet Proper Security Trusted sites Sites Add

3.5 Multi-Device Settings

If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed.

The firmware within the camera can support a maximum of 9 devices monitoring all at the same time.

3.5.1 Add cameras in LAN

In Multi-Device Settings page, you can see all devices searched in LAN. The 1st Device is the

default one. You can add more cameras in the list in LAN for monitoring. The camera's software supports up to 9 IP Cameras online simultaneously. Click The 2nd Device and click the item in the Device List in LAN, the Alias, Host and Http Port will be filled in the boxes below automatically. Enter the correct username and password then click Add. Add more cameras in the same way. After all cameras have been added, choose Submit.

Multi-Device Settings

FOSCAM FI8918E - Multi-Device Settings - 1

text_image Device List in LAN Foscamdemo8918(192.168.11.206) Foscamdemo FI8910W(192.168.11.211) FoscamdemoFI8916W(192.168.11.208) Anonymous(192.168.11.169) Refresh The 1st Device This Device The 2nd Device None Alias FoscamdemoFI8916W Host 192.168.11.208 HTTP Port 8916 User admin Password Add Remove 3 Click Add to take effect 2 Enter the User name and password of the 2nd camera The 3rd Device None The 4th Device None The 5th Device None The 6th Device None The 7th Device None

Figure 3.7a

FOSCAM FI8918E - Multi-Device Settings - 2

text_image Multi-Device Settings Device List in LAN FoscamdemoFI8916W(192.168.11.208) Foscamdemo8918(192.168.11.206) Foscamdemo FI8909W(192.168.11.212) Anonymous(192.168.11.169) Refresh The 1st Device This Device The 2nd Device FoscamdemoFI8916W(192.168.11.208) Foscamdemo FI8910W(192.168.11.211) Foscamdemo8918(192.168.11.206) None None None None None The 5th Device None The 6th Device None The 7th Device None The 8th Device None The 9th Device None Attention: If you want to access the device from internet, be sure the host and port that you set can be accessed from internet. Submit Refresh Click Submit after add all cameras

Figure 3.7b

Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added.

FOSCAM FI8918E - Multi-Device Settings - 3

text_image FOSCAM Indoor Pan/Tilt IP Camera apple OSD disabled Add OSD on record enable Resolution 640*480 Mode 50 Hz Fps Max Brightness - 6 + Contrast - 4 + Preset Set 1 Go Default All Flip Mirror Device Management

Figure 3.8

FOSCAM FI8918E - Multi-Device Settings - 4

text_image FOSCAM Indoor Pan/Tilt IP Camera apple OSD disabled Add OSD on record enable Resolution 640*480 Mode 50 Hz Fps Max Brightness - 6 + Contrast - 4 + Preset Set 1 Go Default All Flip Mirror Device Management

Figure 3.9

3.5.2 Add cameras in WAN

If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 3.10) Login to the first camera using a DDNS domain name and port.

FOSCAM FI8918E - Add cameras in WAN - 1

text_image Use DDNS domain name and port to logir Device Status Device ID 00000000000A Device Firmware Version 11.37.2.49 Device Embedded Web UI Version 2.4 10.3 Alias apple Alarm Status None DDNS Status Foscam Succeed http://camera.myfoscam.org 85 UPnP Status No Action MSN Status No Action Make sure each camera you need add could login with DDNS name and port . Device (apple) - Windows Internet Explorer http://camera.myfoscam.org 85 File Edit View Favorites Tools Back 转换 选择 Favorites Supported List Device (apple) FOSCAM Indoor Pan/Flit IP Camera Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple) Device (apple)

Figure 3.10

If you have several cameras, you can use the same DDNS domain name; you only need to set different port number for each camera.

Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera's name, DDNS domain name, port number. Enter user name and password and then choose Add. (Figure 3.11)

NOTE: Here the Host must be entered as the second camera's DDNS domain name, not its LAN IP.

FOSCAM FI8918E - Add cameras in WAN - 2

text_image Multi-Device Settings Device List in LAN Foscamdemo FI8909W(192.168.11.212) Foscamdemo FI8904W(192.168.11.214) Anonymous(192.168.11.169) Foscamdemo FI8910W(192.168.11.211) Refresh The 1st Device This Device The 2nd Device Alias sarah Host ipcam.dyndns.org HTTP Port 8090 User admin Password ••• Add Remove The 3rd Device None The 4th Device None The 5th Device None The 6th Device None The 7th Device None

Figure 3.11

1---- The 2nd camera's name
2---- Fill in the 2nd camera's DDNS host not LAN IP
3 ---- Enter the 2nd camera's user name and password
4---- Click Add button and to take effect

Add the other cameras in the same way. Click Submit to save.

FOSCAM FI8918E - Add cameras in WAN - 3

text_image Multi-Device Settings Device List in LAN FoscamdemoFI8916W(192.168.11.208) Anonymous(192.168.11.169) Foscamdemo8918(192.168.11.206) Foscamdemo FI8904W(192.168.11.214) Refresh The 1st Device This Device The 2nd Device sarah(ipcam.dyndns.org) the 3rd Device apple(ipcam.myfoscam.org) the 4th Device linla(test1.myfoscam.org) The 5th Device None The 6th Device None The 7th Device None The 8th Device None The 9th Device None Attention: If you want to access the device from internet, be sure the host and port that you set can be accessed from internet. Submit Refresh Click submit after finishing all settings

Figure 3.12

Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera's DDNS domain name and port to view all the cameras via internet.

FOSCAM FI8918E - Add cameras in WAN - 4

text_image FOSCAM Indoor Pan/Tilt IP Camera apple OSD disabled Add OSD on record enable Resolution 640*480 Mode 50 HZ Fps Max Brightness - 6 + Contrast - 4 + Preset Set 1 Go Default All Flip Mirror Device Management

Figure 3.13

3.6 Basic Network Settings

If you want to set a static IP for the camera, select Basic Network Settings. Keep the camera in the same subnet of your router or computer.

FOSCAM FI8918E - Basic Network Settings - 1

text_image Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back Basic Network Settings Obtain IP from DHCP Server IP Address 192.168.0.109 Subnet Mask 255.255.255.0 Gateway 192.168.0.1 DNS Server 192.168.0.1 HTTP Port 85 Network Lamp ✓ Submit Refresh

Figure 3.14

Changing settings here is the same as using the IP Camera Tool. (Figure 3.17/3.18) It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don't know the subnet mask, gateway and DNS server, you can check your computer's local area connection as follows:

Control Panel → Network Connections → Local Area Connections → Choose Support→Details.

FOSCAM FI8918E - Basic Network Settings - 2

text_image Network Connections File Edit View Favorites Tools Advanced Help Back Search Folders Address Network Connections LAN or High-Speed Internet Network Tasks Create a new connection Set up a home or small office network Change Windows Firewall settings Disable this network device Repair this connection Rename this connection View status of this connection Change settings of this connection Other Places Control Panel My Network Places My Documents My Computer Details Local Area Connection Local Area Connection Connected, Firewalled Realtek RTL8139/810x Fa Local Area Connection Status General Support Connection status Address Type: Assigned by DHCP IP Address: 192.168.0.50 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.1 Details... Click here Windows did not detect problems with this connection. If you cannot connect, click Repair. Repair Close

Figure 3.15
FOSCAM FI8918E - Basic Network Settings - 3

text_image Network Connections File Edit View Favorites Tools Advanced Help Back Search Folders Address Network Connections LAN or High-Speed Internet Local Area Connection Connected, Firewalled Realtek RTL8139/810x Fa Network Tasks Create a new connection Set up a home or small office network Change Windows Firewall settings Disable this network device Repair this connection Rename this connection View status of this connection Change settings of this connection Other Places Control Panel My Network Places My Documents My Computer Details Local Area Connection Local Area Connection Status Network Connection Details Network Connection Details: Property Value Physical Address 00-E0-D0-00-23-01 IP Address 192.168.0.50 Subnet Mask 255.255.255.0 Default Gateway 192.168.0.1 DHCP Server 192.168.0.1 Lease Obtained 2010-7-23 17:20:44 Lease Expires 2010-7-23 19:20:44 DNS Servers 202.96.134.33 WINS Server 192.168.0.1 Close Close

Figure 3.16

If you don't know the DNS server, you can use the same settings as the Default Gateway.

Network lamp: There is a network lamp on the back of the camera, select it and when the network connection are working, the lamp will turn on and blink.

Another way to change the camera's LAN IP and HTTP Port no.

Open the IP Camera Tool, select the camera you want to change the port no, right click on the address link, and goes to Option "Network Configuration", it pops up another dialogue showed as the following screen

FOSCAM FI8918E - Basic Network Settings - 4

text_image IP Camera Tool apple Http://192.168.8.102 Basic Properties Network Configuration Upgrade Firmware Refresh Flush A About I Select the camera you want to change the LAN IP or port no, right click

Figure 3.17

FOSCAM FI8918E - Basic Network Settings - 5

text_image IP Camera Tool apple apple Network Configuration Obtain IP from DHCP server IP Address 192 .168 .11 .102 Subnet Mask 255 .255 .255 . 0 Gateway 192 .168 .11 . 1 DNS Server 192 .168 .11 . 1 Http Port 8090 User admin Password ***** OK Cancel

Figure 3.18

IP Address: Fill in the IP address assigned and make sure it is in the same subnet as your computer or router. (i.e. the first three sections are the same)

Subnet Mask: The default subnet mask of the equipment in our LAN is: 255.255.255.0.You can find the subnet mask in the basic information of your router or the locally-attached of your PC.

Gateway: Make sure it is in the same subnet with PC's IP address. The gateway is your router's LAN IP.

DNS Server: IP address of your ISP network provider. You can find the DNS server in your router or check the locally-attached address of your computer. Your PC contains your PC's IP address, gateway and DNS server. Normally, there are two DNS servers. Here you can also set the DNS server the same with gateway.

Http Port: The default Lan port is 80. You can set another port number, such as port 8005, 8100. etc.

User&Password: Default administrator user name is admin with no password.

NOTE:

If the prompt "Subnet doesn't match, dbclick to change!" appears, please enable DHCP set camera's IP address and gateway once again.

3.7 Wireless Settings

The network camera is POE-compliant, allowing transmission of power and data via a single network cable, so here cannot allow to use Wireless function.

3.8 ADSL

FOSCAM FI8918E - ADSL - 1

flowchart
graph LR
    PC["PC"] -->|black lightning bolt| Modern["modern"]
    Modern --> IP_Cam1["IP-Cam 1"]

Figure 3.19

If you are connecting the camera directly to a ADSL modem, you can do ADSL settings with you ADSL account &password provided by the ISP, then make the camera connected to the network.

FOSCAM FI8918E - ADSL - 2

text_image FOSCAM Indoor Pan/Tilt IP Camera Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back ADSL Settings Using ADSL Dialup ADSL User SZ10752487966341 ADSL Password ************ Submit Refresh Enter the ADSL user and password . Back

Figure 3.20

3.9 UPnP Settings

FOSCAM FI8918E - UPnP Settings - 1

text_image FOSCAM Indoor Pan/Tilt IP Camera Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings UPnP Settings Using UPnP to Map Port Submit Refresh

Figure 3.21

The default UPnP status is closed. You can select the checkbox and open UPnP, then the camera's software will be configured for port forwarding. Back to the "Device Status" panel, you can see the UPnP status:

FOSCAM FI8918E - UPnP Settings - 2

text_image FOSCAM Indoor Pan/Tilt IP Camera Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Device Status Device ID 000DC5D69FA1 Device Firmware Version 11.37.2.49 Device Embedded Web UI Version 2.4.10 3 Aliasaled funds Alarm Status None DDNS Status No Action UPnP Status UPnP Succeed MSN Status None Action

There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router (Figure 3.27).

3.10 DDNS Service Settings

FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name.

FOSCAM domain name

Here take camera.myfoscam.org for example. Go to option of DDNS Service Settings on the administrator panel, you can see the domain name.

Please enable the FOSCAM DDNS name first.

FOSCAM FI8918E - FOSCAM domain name - 1

text_image FOSCAM Indoor Pan/Tilt IP Camera Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings DDNS Service Settings Manufacturer's DDNS Enable Manufacturer's Domain camera.myfoscam.org Validity Queries Enable FOSCAM DDNS name . Third Party DDNS DDNS Service None Submit Refresh

Figure 3.23

Enable: Open or close the FOSCAM domain name. The default status of FOSCAM domain name is open.

Validity Queries: Check the validity of embedded domain name.

Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname camera.myfoscam.org and HTTP Port no. 88 for example, the accessing link of the camera via internet would be http:// camera.myfoscam.org:88

Note: If you want to use the manufacturer's domain name, please select None as the Third Part DDNS and enable the Manufacturer's domain name, then click submit.

Third Party Domain Name Settings

User can also use third part DDNS, such as www.no-ip.com., www.dyndns.com

Here take www.no-ip.com for example:

① Step 1, Go to the website www.no-ip.com to create a free hostname

Firstly: Login on www.no-ip.com and click No-IP Free to register.

FOSCAM FI8918E - Third Party Domain Name Settings - 1

text_image no-ip The DNS Service Provider Home Download Services Support Company Managed DNS No-IP Plus, The complete managed DNS Solution Easy to use interface. ✓ Complete control over your domain FREE dynamic DNS update client. ✓ Includes 50 hosts/sub domains Sign Up! More Info FROM $15 Register Your Domain Search User Login Username Password Create Amount Export Content? Login Additional Services No-IP Enhanced Upgrade your No-IP account to unlock many exciting features. No-IP Backup DNS Maximize updates and acid Amycast to your existing DNS infrastructure. No-IP Monitoring 347 server monitoring including automatic takeover. Mail Reflector Run a mail server even if your ISP blocks part 2% Click here to register No-IP Free Create a FREE hostname to point to your dynamic IP See what over 12+ million users are talking about. Try us for FREE! Learn More > POP3 / IMAP Mail Outsource your mail service administration Packages including 100MB to 2GB of storage, webmail access, advanced spam and virus filtering! As low as $19.95 per year. Learn More > Feature Highlight Configure your router to work with No-IP.com Our DDNS is included in many hardware routers. We'll help you get started. Learn More > Stay Connected Home API Whole Contact Us Sistemas Forms of Service Privacy Policy BCG

Figure 3.24

Please register an account step by step according to instructions on www.no-ip.com

After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email.

Secondly: Login the link with the registered username and password to create your domain name.

FOSCAM FI8918E - Third Party Domain Name Settings - 2

text_image no-ip The DNS Service Provider Home Download Services Support Company Client Login Home > Client Login Login with the registered username and password Username cuixiang Password ****** Create Account Forgot password? Login Additional Services No-IP Enhanced Upgrade your No-IP account to unlock many exciting features. No-IP Backup DNS Maximize uptime and add Anycast to your existing DNS infrastructure. No IP Monitoring Email: Password: Login Forget your password? No problem, Click Here If you are not currently a registered user of No-IP.com, and would like to be for FREE, register as a new user.

Figure 3.25

FOSCAM FI8918E - Third Party Domain Name Settings - 3

text_image Hosts/Redirects DNS Hosting Domain Registration Mail SSL Certificates Monitoring Backup DNS Renew/Activate Need redundancy for your mail server? Click here for more info 24/7 Server Monitoring and Failover Click here for more info Need Help? • Support Center • Basic Troubleshooting Guide • Support Ticket • Contact Us Your No-IP Cuixiang, welcome to your No-IP! Last Login: 2012-04-04 21:40:56 PDT from IP 65.49.14.58 You have successfully logged into No-IP's member section. To start using No-IP's services select an icon below or choose an item from the navigation above. Manage Domains Add Domain Refer Friend Add a Host Manage Hosts Click Add a Host to create a domain name FROM $15 Find a Domain Name com Search Get Connected Own a domain name? Use your own domain name with our DNS system. Add your domain name now or read more for pricing and features Your No-IP Alerts You do not have any notices at this time Check this spot for important information regarding your account such as expiring services and trouble tickets. Home | API | Contact Us | Sitemap | Terms of Service | Privacy Policy | Blog

Figure 3.26

Please create the domain name step by step according to instructions on www.no-ip.com

Step 2, DO DDNS Service Settings within the Camera

Please set DDNS Service Settings within the camera by hostname, a user name and password you've got from www.no-ip.com

Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.

Firstly, goes to option of DDNS Service Settings on the administrator panel.

Secondly, disable the Manufacturer's domain name and select No-lp as a server in the Third

Party DDNS.

Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective.

Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and check if the DDNS status is successful.

If failed, please double check if you have input the correct hostname, user name, and password, and try to redo the settings.

NOTE:

The Third Party DDNS and the Manufacturer's Domain Name cannot work at the same time. If you have set Third Party DDNS and meanwhile you enabled the Foscam Domain Name, the

Third Party DDNS will take effect.

② Do port forwarding within the router

Example: The camera's LAN IP address is http://192.168.1.35:88,

Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named Virtue Server on some brands of router). Take Linksys brand router as an example, Login the router, and goes to Applications & Gaming->Single Port Forwarding.

Secondly, Create a new column by LAN IP address & HTTP Port No. of the camera within the router showed as below.

FOSCAM FI8918E - ② Do port forwarding within the router - 1

text_image LINKSYS® by Cisco Hardware Version: v1.0.01 Applications & Gaming Wireless-N Home Router WRT120N Setup Wireless Security Access Restrictions Applications & Gaming Administration Status Single Port Forwarding Port Range Forwarding Port Range Triggering DMZ QoS Single Port Forwarding Application Name None ✓ None ✓ None ✓ None ✓ camera Assign a name as you like here External Port Internal Port Protocol To IP Address Enabled --- --- --- 192.168.1 --- --- --- 192.168.1 --- --- --- 192.168.1 --- --- --- 192.168.1 88 88 Both 192.168.1 35 ✓ fill the port no. 88 of the camera on the column of External and Internal Port Both 192.168.1 Both 192.168.1 Both 192.168.1 Both 192.168.1

Figure 3.27

③ Use domain name to access the camera via internet

After the port forwarding is finished, you can use the domain name+ http no. to access the camera via internet. Take hostname ycxgwp.no-ip.info and http no. 88 for example, the accessing link of the camera via internet would be http:// ycxgwp.no-ip.info:88

3.11 Mail Service Settings

If you want the camera to send emails when motion/sound has been detected, Mail Service Settings will need to be configured.

FOSCAM FI8918E - Mail Service Settings - 1

text_image Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back Mail Service Settings Sender cuiyao93@gmail.com Receiver 1 yaoyao160@sohu.com Receiver 2 - Receiver 3 - Receiver 4 SMTP Server smtp gmail com SMTP Port 25 Transport Layer Security STARTTLS Gmail only supports TLS at port 465 and supports STARTTLS at port 25/587. Need Authentication ✓ SMTP User cuiyao93@gmail.com SMTP Password ****** Test Please set first, and then test. Report Internet IP by Mail ✓ Submit Refresh 1 2# 3 4# 5

Figure 3.28

1---- Sender Mailbox for sender must support SMTP
2---- Receiver Mailbox for receiver need not support SMTP, you can set 4 receivers
3---- SMTP Server/ Port Enter SMTP server for sender. SMTP port is usually set as 25.

Some SMTP servers have their own port, such as 587 or 465 and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select.

4---- SMTP user ID account of the sender email address

5----Submit Click Submit to take effect

6----Test Click Test to see if SMTP has been successfully configured.

NOTE: Click Submit first before choosing Test.

Click Test to see if SMTP has been successfully configured.

FOSCAM FI8918E - Mail Service Settings - 2

text_image Device(sarah) - Windows Internet Explorer http://192.16... File Edit View Favorites Tools Help Favorites Suggested Sites Free Hotmail Web Slice Gallery Device(sarah) Test ... Succeed Done Internet 100%

Figure 3.29

If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test.

1) Cannot connect to the server
2) Network Error. Please try later
3) Server Error
4) Incorrect user or password
5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again
6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server
7) The message is denied by the server. Maybe because of the anti-spam privacy of the serve
8) The server does not support the authentication mode used by the device

Report Internet IP by Mail—If selected, you will receive emails which contains internet IP information such as When the camera is powered or the Internet IP has changed. (For example: IPCAM's urls is http://119.123.207.96:8068). Make sure the port is mapped to the router correctly.

3.12 MSN Setting

If you want the camera send its current internet IP address to you or your friends, please set MSN settings.

Acquire an MSN ID for the IPCAM first, then follow the instructions as per Figure 3.30.

FOSCAM FI8918E - MSN Setting - 1

text_image FOSCAM Indoor Pan/Tilt IP Camera Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back MSN Settings User Password foscam31@hotmail.com ************ foscam13@hotmail.com sanshao27@hotmail.com MSN Friends List Submit Refresh Fill in the user and password of the MSN ID you applied for your camera . MSN ID in this list ca chat with the camera

Figure 3.30

Click Submit and go to the "Device Status" screen and verify the MSN settings are succeed.

FOSCAM FI8918E - MSN Setting - 2

text_image FOSCAM Indoor Pan/Tilt IP Camera Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back Device Status Device ID 00000000000A Device Firmware Version 11.37.2.49 Device Embedded Web UI Version 2.4.10.3 Alias apple Alarm Status None DDNS Status Foscam Succeed http://camera.myfoscam.org 85 UPnP Status No Action MSN Status Succeed

Figure 3.31

When the MSN ID in the Friends list login the MAN, he can chat with camera. For example:

Foscam13(this account contained in the Friends list) log in MSN, and double click the camera's account (foscam31), then enter "url?", the camera will send it's current IP address to you.

FOSCAM FI8918E - MSN Setting - 3

text_image foscam31@hotmail.com (Available) LILY says: • url? Enter "url?" foscam31@hotmail.com says: • http://183.37.48.137:800 The web site of IPCAM,enter it in the browser,you can visit IPCAM Last message received at 17:09 on 2011-4-26.

Figure 3.32

Note: Create a new MSN account for the camera, do not use the same MSN account as you would like to chat with your friends. When the camera login uses the MSN account, this account cannot be used for anything else when the camera works.

3.13 FTP Service Settings

If you want to upload images to your FTP server can set FTP Service Settings.

FOSCAM FI8918E - FTP Service Settings - 1

text_image FTP Service Settings FTP Server 192.168.0.50 FTP Port 21 FTP User sarah FTP Password ••••• FTP Upload Folder / FTP Mode PORT Test Please set first, and then test. Upload Image Now ✓ Upload Interval (Seconds) 30 Enable Set Filename ✓ Filename sarah Submit Refresh

Figure 3.33

FOSCAM FI8918E - FTP Service Settings - 2

text_image FTP Service Settings FTP Server ftp.mgenseal.com FTP Port 21 FTP User deotest@mgenseal.com FTP Password ••••• FTP Upload Folder / FTP Mode PORT Test Please set first, and then test. Upload Image Now ✓ Upload Interval (Seconds) 30 Enable Set Filename ✓ Filename sarah Submit Refresh

Figure 3.34

FTP server: If your FTP server is located on the LAN, you can set as Figure 3.33. If you have an FTP server which you can access on the internet, you can set as Figure 3.34. FTP Port: Usually the port is 21.

FTP Upload Folder: Make sure that the folder you plan to store images exists as the camera can't create the folder itself. Also, the folder must be read/writable.

FTP Mode: The camera supports standard (POST) mode and passive (PASV) mode Upload Image Now: This option will upload images continuously when you enable the checkbox Enable Set Filename: When you enable this option the uploaded image will be named according to the filename you enter. The next image will overwrite the filename of the previous image. Hence there will only be one image, the last uploaded.

Filename: See the above option.

Note: You cannot change the name of the alarm image.

Upload Interval refers to the time between the current image and the next image being uploaded.

Click Submit to save these settings. Click Test, the following screen displays if successful.

FOSCAM FI8918E - FTP Service Settings - 3

text_image Device(sarah) - Windows Internet Explorer http://192.168.0.109:8100/ File Edit View Favorites Tools Help Favorites Suggested Sites Free Hotmail Web Slice Gallery Device(sarah) Test ... Succeed Done Internet 100%

Figure 3.35

The following errors may occur:

1) Can not connect to the server. Check if the FTP Server is correct.
2) Network Error. Please try later.
3) Server Error.
4) Incorrect user or password. Check the username and password.
5) Cannot access the folder. Verify the folder exists and your account is authorized
6) Error in PASV mode. Verify the server supports PASV mode.
7) Error in PORT mode. PASV mode should be selected if the device is behind a NAT.
8) Cannot upload file. Verify your account is authorized

If an error occurs check the parameters you entered are correct. The filename format of the image is similar to 00606E8C1930(sarah)_0_20100728114350_25.jpg

Check if your FTP server supports this file name format.

3.14 Alarm Service Settings

IP Camera supports Motion Detection Alarmed and Sound Detection Alarmed, when the motion or sound has been detected, it will send email alerts or upload images or record.

FOSCAM FI8918E - Alarm Service Settings - 1

text_image Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back Indoor Pan/Tilt IP Camera Alarm Service Settings Motion Detection Alarmed ✓ 1 Motion Detection Sensitivity 10 ✓ Sensitivity: 1-10,10=the highest sensitivity Motion Compensation ✓ 3 Sound Detection Alarmed ✓ 4 Sound Detection Sensitivity 10 ✓ Sensitivity: 1-10,10=the highest sensitivity Send Mail on Alarm Upload Image on Alarm Scheduler Beep on Alarm Record on Alarm Submit Refresh

Figure 3.36

1---- If you want to set Motion Detection Alarmed, select the checkbox
2---- The larger the number, the higher the motion sensitivity will be
3---- Select this option to reduce false alarms when light changes
4---- If you want to do Sound Detection Alarmed,select the checkbox
5---- The larger the number, the higher the sound sensitivity will be

If motion/sound is detected after you enable Motion Detection Armed/Sound Detection Alarmed, the Alarm Status will turn to Motion/Sound Detect Alarm.

FOSCAM FI8918E - Alarm Service Settings - 2

text_image FOSCAM Indoor Pan/Tilt IP Camera Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Device Status Device ID 00000000000A Device Firmware Version 11.37.2.48 Device Embedded Web UI Version 2 4.10.1 Alias apple Alarm Status Motion Detect Alarm DDNS Status Foscam Succeed http://camera.myfoscam.org:85 UPnP Status No Acti MSN Status No Acti Here you can see the alarm statu

Figure 3.37

There are four alarm indicators:

1) Camera will send emails when motion/sound is activated.

If you want to receive images when motion is detected, you must set Mail Service Settings first.

(Figure 3.28) Then set motion alarm as follows:

Alarm Service Settings

FOSCAM FI8918E - Alarm Service Settings - 1

text_image Motion Detection Alarmed Motion Detection Sensitivity 10 Sensitivity: 1-10,10=the highest sensitivity Motion Compensation ✓ Sound Detection Alarmed ✓ Sound Detection Sensitivity 10 Sensitivity: 1-10,10=the highest sensitivity Send Mail on Alarm ✓ Upload Image on Alarm ✓ Scheduler ✓ Sound on Alarm ✓ Record on Alarm ✓ Submit Refresh

Figure 3.38

2) Upload images via FTP server when motion/sound trigger.

To upload images to an FTP server when motion/sound is detected, you must set FTP Service Settings(Figure 3.33/3.34) first and then set motion/sound alarm as pictured below

FOSCAM FI8918E - 2) Upload images via FTP server when motion/sound trigger. - 1

text_image Alarm Service Settings Motion Detection Alarmed Motion Detection Sensitivity Motion Compensation Sound Detection Alarmed Sound Detection Sensitivity Send Mail on Alarm Upload Image on Alarm Upload Interval (Seconds) Scheduler Sound on Alarm Record on Alarm 10 Sensitivity: 1-10,10=the highest sensitivity 10 Sensitivity: 1-10,10=the highest sensitivity Select this option 30 Set an interval for images to upload Submit Refresh

Figure 3.39

3) You can hear the beep sound when the alarm has been detected.

FOSCAM FI8918E - 2) Upload images via FTP server when motion/sound trigger. - 2

text_image Alarm Service Settings Motion Detection Alarmed Motion Detection Sensitivity 10 Sensitivity: 1-10,10=the highest sensitivity Motion Compensation Sound Detection Alarmed Sound Detection Sensitivity 10 Sensitivity: 1-10,10=the highest sensitivity Send Mail on Alarm Upload Image on Alarm Upload Interval (Seconds) 30 Scheduler Sound on Alarm Record on Alarm Submit Refresh Select this option

Figure 3.40

4) The camera will record automatically for one minute after motion/sound is detected. You can find the recording file in the folder which you set previously. (Figure 3.6)

FOSCAM FI8918E - 2) Upload images via FTP server when motion/sound trigger. - 3

text_image Alarm Service Settings Motion Detection Alarmed Motion Detection Sensitivity 10 Sensitivity: 1-10,10=the highest sensitivity Motion Compensation Sound Detection Alarmed Sound Detection Sensitivity 10 Sensitivity: 1-10,10=the highest sensitivity Send Mail on Alarm Upload Image on Alarm Upload Interval (Seconds) 30 Scheduler Sound on Alarm Record on Alarm Select the checkbox Alarm Record Filepop Submit Refn When you enable motion alarm, the camera will record automatically and store the recording file to the folder you configured. This icon is used

Figure 3.41

Alarm Scheduler:

Here are two ways to set the alarm.

1) Alarm at any time when motion/sound is detected.

Don't select Scheduler. Click Submit and the camera will alarm at any time when motion is detected.

Alarm Service Settings
FOSCAM FI8918E - Alarm Scheduler: - 1

text_image Motion Detection Alarmed Motion Detection Sensitivity 10 Sensitivity: 1-10,10=the highest sensitivity Motion Compensation ✓ Sound Detection Alarmed ✓ Sound Detection Sensitivity 10 Sensitivity: 1-10,10=the highest sensitivity Send Mail on Alarm ✓ Upload Image on Alarm ✓ Scheduler ✓ Sound on Alarm ✓ Record on Alarm ✓ Submit Refresh

Figure 3.42

Another Way: select Scheduler, and click "set All", you will see all time boxes turn blue as in the following picture. Click Submit and the camera will alarm at any time when motion is detected.

FOSCAM FI8918E - Alarm Scheduler: - 2

text_image FOSCAM Indoor Pan/Tilt IP Camera Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back Sound Detection Sensitivity 10 Sensitivity: 1-10,10=the highest sensitivity Send Mail on Alarm ✓ Upload Image on Alarm ✓ Upload Interval (Seconds) 30 Scheduler ✓ Beep on Alarm ✓ Record on Alarm ✓ Alarm Record Filepop ✓ set All clear All Clear 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Day 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Sun Mon Tue Wed Thu Fri Sat Submit Refresh

Figure 3.43

2) Specify an alarm schedule.

If you want the camera to alarm during set times select Scheduler and set time range. If you want to select one serial area, you can click any number between 00 and 23 on the first row, the corresponding column will be selected and it will turn blue. For example, click the number "06" on the first row, you can see the column turn blue. That means the camera will alarm when motion/sound is detected between 6 and 7 o'clock every day. Click the number "06" on the second row, you can cancel the corresponding column you set. And it will turn grey.

FOSCAM FI8918E - 2) Specify an alarm schedule. - 1

text_image FOSCAM Indoor Pan/Tilt IP Camera Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back Sound Detection Sensitivity 10 Sensitivity: 1-10,10=the highest sensitivity Send Mail on Alarm ✓ Upload Image on Alarm ✓ Upload Interval (Seconds) 30 Scheduler ✓ Beep on Alarm ✓ Record on Alarm ✓ Alarm Record Filepop ✓ set All clear All Set 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Clear 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Day 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Sun Mon Tue Wed Thu Fri Sat Submit Refresh

Figure 3.44

If you want to select discrete area, you click the left button on the box of time range. It will turn blue. If you want to delete it, just click the left button and it will turn grey.

FOSCAM FI8918E - 2) Specify an alarm schedule. - 2

text_image FOSCAM Indoor Pan/Tilt IP Camera Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back Sound Detection Sensitivity 10 Sensitivity: 1-10,10=the highest sensitivity Send Mail on Alarm ✓ Upload Image on Alarm ✓ Upload Interval (Seconds) 30 Scheduler ✓ Beep on Alarm ✓ Record on Alarm ✓ Alarm Record Filepop ✓ set All clear All Set 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Clear 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Day 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Sun Mon Tue Wed Thu Fri Sat Submit Refresh

Figure 3.45

3.15 PT Settings

You can set pan/tilt speed. Normally, PT speed is 3. The larger the setting number, the lower speed. Don't enable the checkbox "disable preset" if you want to use the function of preset, it will be effective after you reboot device.

FOSCAM FI8918E - PT Settings - 1

text_image Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back PT Settings Disable preset Go to center on boot PT speed 3 Upward patrol speed 3 Downward patrol speed 3 Leftward patrol speed 3 Rightward patrol speed 3 Patrol rounds horizontal 4 Patrol rounds vertical 2 Speed: 0---15.fast---slow Submit Refresh

Figure 3.46

Patrol rounds horizontal: Set the round between 1 and 10, then click Submit. Back to surveillance window. Click the Horizon patrol button, the camera will patrol the rounds horizontally you set and then stop if you don't click Stop horizon patrol button. For example, you set 4 for the patrol rounds. Click submit and back to surveillance window. Click the Horizon patrol button and do not click the Stop horizon patrol button, the camera will patrol 4 rounds and then stop automatically.

Patrol rounds vertical: Set the round between 1 and 10, then click submit. Back to surveillance window Click the Vertical patrol button, the camera will patrol the rounds vertically you set and then stop if you don't click Stop vertical patrol button.

3.16 Upgrade Device Firmware

When you upgrade the camera, please upgrade system firmware first and then upgrade the Web UI.

FOSCAM FI8918E - Upgrade Device Firmware - 1

text_image FOSCAM Indoor Pan/Tilt IP Camera Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back Upgrade Device Firmware Upgrade Device Embedded Web UI Upgrade system firmware . Upgrade Web UI

Figure 3.47

Click Browse, choose the correct bin file and then click Submit to upgrade.

Don't shut down the power during upgrade until the IP camera tool finds the camera again.

Upgrade Firmware by IP Camera Tool

FOSCAM FI8918E - Upgrade Firmware by IP Camera Tool - 1

Double click the IP Camera Tool shot icon 📄, select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade.

FOSCAM FI8918E - Upgrade Firmware by IP Camera Tool - 2

text_image IP Camera Tool Anonymous Http://192.168.8.101-2023 Basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool

Figure 3.48

FOSCAM FI8918E - Upgrade Firmware by IP Camera Tool - 3

text_image IP Camera Tool Anonymous Http://192.168.8.101:8092 Anonymous Upgrade Firmware User admin Password Upgrade System Firmware Upgrade Web UI OK Enter the User name and password.

Figure 3.49

CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don't upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade.

NOTE:

1) Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.
2) Upon downloading the firmware check the sizes of the .bin files. They must match the size in the readme.txt file. If not, please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin file is used.
3) Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device Firmware.
4) Never shut down the power of the camera during upgrade until the IP camera restart and get connected.

3.17 Backup & Restore Settings

Click Submit to save all the parameters you have set. These parameters will be stored in a bin file for future use. The bin file can be reloaded to restore the parameters that were set.

FOSCAM FI8918E - Backup &amp; Restore Settings - 1

text_image FOSCAM Indoor Pan/Tilt IP Camera Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings Backup & Restore Settings Backup Submit Restore Browse... Submit Click Submit to store parameters . Load the parameters bin file .

Figure 3.50

3.18 Restore Factory Settings

All parameters will return to factory settings if selected.

FOSCAM FI8918E - Restore Factory Settings - 1

text_image FOSCAM Indoor Pan/Tilt IP Camera Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back Backup & Restore Settings Backup Submit Restore Browse... Submit Message from webpage Are you sure to restore factory settings 确定 取消 1 2

Figure 3.51

3.19 Reboot Device

Click Reboot Device to reboot the camera. This is similar to unplugging the power to the camera.

3.20 Log

The log record shows who accessed the camera and when. (Figure 3.52).

FOSCAM FI8918E - Log - 1

text_image Device Status Alias Settings Date & Time Settings Users Settings Multi-Device Settings Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings PT Settings Upgrade Device Firmware Backup & Restore Settings Restore Factory Settings Reboot Device Log Back Indoor Pan/Tilt IP Camera Log Wed, 2012-09-05 09:59:04 motion detect Refresh

Figure 3.52

3.21 Back

This will take you back to the surveillance window.

FOSCAM FI8918E - Back - 1

text_image Backup & Restore Settings Restore Factory Settings Reboot Device Log Back

4 APPENDIX

4.1 Frequently Asked Questions

NOTE: Always verify network connections are working by checking the status of the indicators on the network server, hub and network card.

4.1.1 I have forgotten the administrator username and/or password

To reset the administrator username and password, press and hold down the RESET BUTTON for 10 seconds. Upon releasing the reset button, the username and password will return to the factory default administrator username and password. Please power on the camera before reset Default administrator username: admin

Default administrator password: No password

4.1.2 Subnet doesn't match, dbclick to change

If the IP Camera Tool shows the error "Subnet doesn't match, dbclick to change!", select Obtain IP from DHCP server.

FOSCAM FI8918E - Subnet doesn't match, dbclick to change - 1

text_image IP Camera Tool Anonymous Network Configur... Anonymous ✓ Obtain IP from DHCP server IP Address 0 . 0 . 0 . 0 Subnet Mask 0 . 0 . 0 . 0 Gateway 0 . 0 . 0 . 0 DNS Server 0 . 0 . 0 . 0 Http Port 8092 User admin Password OK Cancel

If this error still exists after obtaining an IP from the DHCP server, check the local area connection of your computer and verify the subnet and gateway of the camera which should be the same subnet of your computer.

4.1.3 No Pictures Problems

Video streaming is managed by the ActiveX controller. If the ActiveX controller isn't installed correctly you will see no video image. There are two ways to resolve this problem:

1) Reinstall "IP Camera Tool" and ActiveX controller recommended).
2) Download ActiveX controller and set the security setting of IE: IE browserTool→Internet Proper→Security→Custom Level→ActiveX control and Plug-ins. The first three options of front should be set to be "Enable", The ActiveX programs read by the computer will be stored. As follows:

Enable: Download unsigned ActiveX controls

Enable: Initialise and script ActiveX controls not marked as safe

Enable: Run ActiveX controls and plug-ins

FOSCAM FI8918E - No Pictures Problems - 1

text_image Internet Options General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings. Internet Local Intranet Trusted sites Rest Internet This zone is for Internet websites, except those listed in trusted and restricted zones. Security level for this zone Allowed levels for this zone: Medium to High Medium-high - Appropriate for most websites - Prompts before downloading potenio content - Unsigned ActiveX controls will not be Custom level... Reset all zones OK Cancel Security Settings - Internet Zone Settings Disable Enable Download signed ActiveX controls (not secure) Disable Enable (not secure) Prompt (recommended) Download unsigned ActiveX controls (not secure) Disable (recommended) Enable (not secure) Prompt Initialize and script ActiveX controls not marked as safe for a Disable (recommended) Enable (not secure) Prompt Run ActiveX controls and plug-ins Administrator approved *Takes effect after you restart Internet Explorer Reset custom settings Reset to: Medium-high (default) Reset... OK Cancel

Figure 4.1

If you allow the ActiveX to run, but still can not see living video and a red cross in the centre of the video. PIs select another port number. Don't use port 80, use port 85, 8005.etc.

FOSCAM FI8918E - No Pictures Problems - 2

text_image IP Camera Tool apple Network Configuration Gicp Anonymous Anonymous Obtain IP from DHCP server IP Address 192 .168 .11 .100 Subnet Mask 255 .255 .255 . 0 Gateway 192 .168 .11 . 1 DNS Server 202 .96 .134 .33 Http Port 8090 User admin Password OK Cancel Change another port number.

Figure 4.2

NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you cannot see live video, try shutting down the firewall or anti-virus software and try again.

4.1.4 Can't access IP camera on internet

Possible reasons why camera is not accessible on the internet:

1) ActiveX controller is not installed correctly.
2) The port which the camera uses is blocked by a Firewall or Anti-virus software. Try changing to another port number. (Figure 4.2)
3) Port forwarding is not successful (Figure 3.27)

Double check these settings and make sure they are correct.

4.1.5 IP Camera Tool could not find camera's IP

Verify that the network cable is securely fastened to the camera.

Make sure that DHCP is enabled on your router, do not enable MAC address filter.

Make sure that the firewall or anti-virus software does not block the camera. You can add the camera as a trusted site on your firewall or anti-virus software.

4.1.6 UPnP always failed

UPnP only contains port forwarding in our recent software. Sometimes, it may be fail to do port forwarding automatically because of the firewall or anti-virus software. It may also be due to the router's security settings. We recommend manually configuring port forwarding the camera can be viewed on the internet.

4.1.7 Couldn't find the shortcut on the desktop after install IP camera tool

If you use Windows7 or Vista and the shortcut is missing after installing the IP camera tool, check the path of IP Camera program.

For example, if it was pointing to C:\Windows\System32\IPCamera.exe.

Please fix this by pointing the shortcut to the correct path

C:\Windows\SysWOW64\IPCamera.exe. After this you should be able to use the shortcut without any problems.

4.1.8 I can't change the record path

When you use Windows7 or Vista, you may be not able to change the record path because of the security settings of computer. Please add the camera as a trusted site to resolve this issue. The steps are

IE browser→Tool→Internet Properties→Security→Trusted sites→Sites→Add

4.1.9 I can't find multi-device settings and record icon

Record and multi-device functionality are controlled by the ActiveX controller.

These functions are not available in Firefox, Google Chrome and Safari.

4.1.10 Can't see other cameras listed in multi-device when using remote

access

If you want to view all the cameras via the WAN, verify that each camera added in the multi-device settings can be accessed by using the DDNS name and port number. Use the DDNS domain name not the camera's LAN IP. (For more details see: How to add cameras in WAN)

4.1.11 Only see black screen or undefined characters when using

remote login

If you could access the login page remotely, this indicates that your DDNS settings are correct. I you are unable to see live video but only some undefined characters, this may be due to the internet speed issues.

4.2 Default Parameters

Default network Parameters

IP address: obtain dynamically

Subnet mask: 255.255.255.0

Gateway: obtain dynamically

DHCP: Disabled

DDNS: Embedded FOSCAM domain name

Username and password

Default administrator username: admin

Default administrator password: No password

4.3 Specifications

ITEMS FI8918E
Image Sensor ImageImage Sensor High Definition Color CMOS Sensor
Display Resolution640 x 480 Pixels(300k Pixels)
Lensf: 2.8mm,F:2.4
Mini. Illumination 0.5 Lux
Lens Lens TypeGlass Lens
Viewing Angle 60degree
IR_CUT Filter will switch automatically
Video Image CompressionMJPEG
Image Frame Rate 15fps(VGA),30fps(QVGA)
Resolution 640 x 480(VGA), 320 x 240(QVGA)
Flip Mirror Images Vertical / Horizontal
Light Frequency 50Hz, 60Hz or Outdoor
Video Parameters Brightness, Contrast
Audio InputBuilt-in Microphone
OutputBuilt-in Speaker,with a audio jack
Audio CompressionMJPEG
CommunicationEthernetOne 10/100Mbps RJ-45
Supported ProtocolHTTP,FTP,TCP/IP,UDP,SMTP,DHCP,PPPoE,DDNS,UPnP, GPRS
Infrared Light11 IR LEDs, Night visibility up to 8 meters
Dimension 117(L) x114(W) x129mm(H)
Gross Weight765g
Net Weight315g
POEPOE StandardIEEE 802.3af
Input VoltageDC 36V~DC 57V
Output VoltageDC 5V
Output Power15.4W (Max.)
Wiring standards100M BASE-T
PowerPower SupplyDC 5V/2.0A (EU,US,AU adapter or other types optional)
Power Consumption5Watts (Max.)
EnvironmentOperate Temper.0° ~ 55°C (32°F ~ 131°F)
Operating Humidity20% ~ 85% non-condensing
Storage Temper.-10°C ~ 60° (14°F ~ 140°F)
Storage Humidity0% ~ 90% non-condensing
PC RequirementsCPU2.0GHZ or above
Memory Size256MB or above
Display Card64M or above
Supported OS MicrosoftWindows
2000/XP/Vista/Windows7-32bit/Windows7- 64bit/ Windows8-32bit/Windows8-64 bit / mac
BrowserIE 6.0, IE7.0, IE8.0,IE9.0, Firefox2.0,Firefox3.0, Google Chrome, Safari or other standard browsers
CertificationCE,FCC

5 OBTAINING TECHNICAL SUPPORT

While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User's Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, pls contact our service department: tech@foscam.com.

FOSCAM FI8918E - OBTAINING TECHNICAL SUPPORT - 1

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Product information

Brand : FOSCAM

Model : FI8918E

Category : Security Camera