KX9970R - KVM Switch ATEN - Free user manual and instructions

USER MANUAL KX9970R ATEN

KVM over IP Extender and

KVM over IP Matrix Manager

User Manual

Compliance Statements

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning

Operation of this equipment in a residential environment could cause radio interference.

Achtung

Industry Canada Statement

This Class A digital apparatus complies with Canadian ICES-003.

CAN ICES-003 (A) / NMB-003 (A)

RoHS

This product is RoHS compliant.

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-86	92-6959
China 86-400-810-0-8	10
Japan 81-3-5615-581	1
Korea 82-2-467-6789
North America 1-888-	999-ATEN ext 4988
	1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

Package Contents

Check to make sure that all the components are in working order. If you encounter any problem, please contact your dealer.

KX9970

1 KX9970T 5K DisplayPort KVM over IP Transmitter
1 KX9970R 5K DisplayPort KVM over IP Receiver
1 DisplayPort cable (KX9970T only)
1 USB Type-A to Type-B cable (KX9970T only)
1 power adapter
1 foot pad set (4 pcs)
1 user instructions

KX9970F

1 KX9970FT 5K DisplayPort KVM over IP Transmitter
1 KX9970FR 5K DisplayPort KVM over IP Receiver
1 DisplayPort cable (KX9970FT only)
1 USB Type-A to Type-B cable (KX9970FT only)
1 power adapter
1 foot pad set (4 pcs)
1 user instructions

Contents

Compliance Statements ...... ii

User Information iv

Online Registration iv

Telephone Support iv

User Notice iv

Product Information v

Package Contents ...... vi

KX9970 vi

KX9970F....vi

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Conventions ...... xv

Chapter 1. Introduction

Overview 1

Features 3

Supported Video Resolutions 6

Requirements 7

Operating System 7

Console....7

Computers....7

Cables 8

CCKM Requirements 8

Virtual Machine 9

Components 10

KX9970T (Transmitter) Front View 10

KX9970T (Transmitter) Rear View 10

KX9970R (Receiver) Front View 12

KX9970R (Receiver) Rear View 12

KX9970FT (Transmitter) Front View 14

KX9970FT (Transmitter) Rear View 14

KX9970FR (Receiver) Front View 16

KX9970FR (Receiver) Rear View 16

Chapter 2. Hardware Setup

Mounting....19

Attaching the Mounting Bracket 20

Rack Mount 21

Wall Mount 22

KX9970 Point-to-Point Installation 23

KX9970 Point-to-Point Installation Diagram 24

KX9970F Point-to-Point Installation 26

KX9970F Point-to-Point Installation Diagram 27

KX9970 LAN Installation 29

KX9970 Network Installation Diagram 30

KX9970F LAN Installation 31

KX9970F Network Installation Diagram 32

Network Configuration 33

Exit OSD 34

Default IP Addresses 34

KX I/O Ports 35

LED Display 36

Chapter 3.OSD Operation

Overview....37

Invoking the OSD 37

Touch Screen Calibration 37

OSD Hotkeys 38

Non-OSD Hotkeys. 38

Reverting to Previous 38

Hotkey Mode 38

Microphone Hotkey 39

OSD Interface 39

Logging in for the First Time....40

Receiver Configuration 41

Network....41

Properties 42

System 44

Transmitter Configuration....45

Network....46

Properties 47

System 50

User Preferences ....51

OSD Matrix Mode 52

Connections Page....53

List Mode 53

Array Mode 56

Profile Page 58

Push Content 59

Pull Content 61

Chapter 4. Software Installation

Overview....63

Download 63

KVM over IP Matrix Manager Install 65

Upgrading License 68

Linux Installation 69

Chapter 5.Browser / Telnet Operation

Overview....73

Logging In 73

The KVM over IP Matrix Manager Main Page 75

Web Components 75

Interactive Display Panel 76

Installation Wizard 77

Adding Transmitters and Receivers ....78

Adding Network Switches 81

Instant Link 83

RS-232 / Telnet 85

Telnet 85

RS-232 86

Configuration Menu....87

Main Menu....87

1. Network 88

2. Properties 88

3. System 89

Chapter 6. System Status

Overview 91

System Status 92

Transmitter 94

SFP+ Module and Power Detection. 95

Transmitter Configuration 96

Copy & Paste....99

Virtual Transmitter....100

Transmitter Group 102

Transmitter Permissions 103

Receiver 105

SFP+ Module and Power Detection. 106

Receiver Configuration 107

Copy & Paste....110

Receiver Group 111

Video Wall....112

Receiver Permissions 115

Switch 116

Network Switch Configuration .....117

Port Configuration 118

Account 119

Users 120

Adding Users....120

Modifying Users 122

Deleting Users 122

Groups 123

Adding Groups 123

Modifying Groups 124

Deleting Groups 124

Permissions 125

Assigning Device Permissions 125

Profile 127

Adding a Profile 128

Adding a Schedule 131

Log 132

Chapter 7. System Settings

Overview....133

General....133

Connection Redundancy 137

ANMS 140

Event Destination 140

Authentication 142

SNMP 146

SMTP 147

Syslog 149

FW Upgrade 150

Firmware Upgrade Recovery 151

Redundancy 152

Private Certificate 156

Certificate Signing Request 157

Sessions 159

Chapter 8.Connections

Overview....161

Connections 162

Chapter 9.Scheduled Profile

Overview....165

Chapter 10.Sessions

Overview....167

Chapter 11. ATEN Matrix Link

Overview....169

Requirements 169

Accessing CCKM 169

Monitoring....171

Adjusting Preview Size 171

Searching for a Device 171

Checking a Receiver's Tx-Connection 172

Connecting Tx-Rx 173

Access Types 174

Logout....174

Chapter 12. Firmware Upgrade Utility

Preparation 175

Starting the Upgrade 176

Upgrade Succeeded 178

Firmware Upgrade Recovery 179

Chapter 13.CLI Commands

Serial Control Protocol Commands....181

Configuring the Serial Port 181

Device/Profile Commands 182

Telnet 182

Verification 182

Switch Port Command 183

Mute Command 187

Profile Command 189

EDID Command 191

Reset Command 193

RS-232 Command 194

OSD Command 197

List Command 198

Read Command ....200

Set Command 204

Appendix

Safety Instructions....213

General 213

Rack Mount 215

Technical Support 216

International 216

North America 216

Specifications 217

KX9970T / KX9970FT 217

KX9970R / KX9970FR 219

Optional Rack Mount 220

Dual Rack Mount....220

Transmitter Dual Rack Mount 220

Receiver Dual Rack Mount 222

Single Rack Mount 224

IP Installer 226

Trusted Certificates 227

Overview 227

Self-Signed Private Certificates 228

Examples 228

Importing the Files 228

Reset All Information 229

Default Password Pins 230

RS-232 Pin Assignments 231

Transmitter Front RS-232 Port 231

Multicast IP Address 232

KX Multicast Rule 232

Multicast IP Formula....232

If X is between 0 \~ 127 ..... 232

If X is between 128 \~ 192 ..... 233

If X is 192 or higher ..... 233

Keys to Network Performance 234

Build a Network Diagram 234

Other Factors 234

Choose a High Performance Switch 236

Layer 2 or Layer 3 Switches ..... 236

Considerations 236

Number of ports 236

Stackable verse Standalone 236

What Stackable Switches Can do: 237

Switch Specifications....237

Configuring Switches and KX Devices 238

KX transmitter Settings: 238

Recommended Network Switches 239

Additional Mouse Synchronization Procedures 240

Windows: 240

Sun / Linux 241

Virtual Media Support 242

WinClient ActiveX Viewer / WinClient AP 242

Java Applet Viewer / Java Client AP....242

Setup CCKM Server IP address on Windows 243

Limited Warranty....244

About This Manual

This manual is provided to help you get the most out of your KVM over IP Matrix System. It covers all aspects of the device and system, including installation, configuration, and operation.

The KVM over IP Extender models covered in this user manuals are:

Models	Product Names
KX9970 5K	DisplayPort KVM over IP Extender (Transmitter & Receiver)
KX9970F 5K	DisplayPort KVM over IP Extender (Transmitter & Receiver)

An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the KVM over IP Matrix System, its purpose, features, and benefits, with its front and back panel components described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.

Chapter 3, OSD Operation, explains the fundamental concepts involved in operating the KX9970 / KX9970F, and provides a complete description of the On Screen Displays (OSDs) and the functions contained.

Chapter 4, Software Installation, explains the administrative procedures that are required to download and install the KVM over IP Matrix Manager on Windows and Linux systems.

Chapter 5, Browser / Telnet Operation, explains how to log in to the KVM over IP Matrix Manager with a web browser, and describes the various functions provided.

Chapter 6, System Status, explains how to use the KVM over IP Matrix Manager's system status panel to manage transmitters, receivers, switches, users, profiles, and logs.

Chapter 7, System Settings, explains the KVM over IP Matrix Manager's system settings, which are categorized into General, ANMS, LDAP/AD, RADIUS, TACACS+ authentication, F/W Upgrade, Redundancy, Backup/Restore, Certificates, and Sessions tabs.

Chapter 8, Connections, describes how to use the KVM over IP Matrix Manager ‘s connections panel to quickly view, connect, and disconnect Transmitter-Receiver connections.

Chapter 9, Scheduled Profile, describes how to use the KVM over IP Matrix Manager's scheduled profile panel to view and manage profile schedules.

Chapter 10, Sessions, describes how to use the KVM over IP Matrix Manager's sessions panel to view and disconnect user sessions.

Chapter 11, ATEN Matrix Link, introduces the ATEN Matrix (Instant) Link app, which allows users to monitor and manage the CCKM server remotely from an iPad.

Chapter 12, Firmware Upgrade Utility, explains how to download and use the Firmware Upgrade Utility for upgrading the firmware of the devices connected.

Chapter 13, CLI Commands, provides a complete list of the serial protocol and TCP/IP commands used when utilizing the RS-232 serial port or a network connection to configure the KX devices.

Appendix, provides the technical and troubleshooting information of KX devices at the end of the manual.

Note:

• Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or connected devices.
• The product may be updated, with features and functions added, improved or removed since the release of this manual. For an up-to-date user manual, visit
  http://www.aten.com/global/en/

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

◆ Bullet lists provide information, but do not involve sequential steps.

Indicates selecting consecutive options (such as on a menu or dialog box). For example, Start > Run means to open the Start menu, and then select Run.

Indicates critical information.

This Page Intentionally Left Blank

Overview

The KX9970 / KX9970F 5K DisplayPort Single Display KVM over IP Extender consists of a high performance IPbased transmitter (KX9970T / KX9970FT) and a receiver (KX9970R / KX9970FR), where the transmitter can transmit a computer's keyboard, video, mouse, and USB signals to the receiver for providing separate console accesses from both the transmitter's and receiver's locations. The setup allows extended access to computer systems via a USB console (USB keyboard, USB mouse, DisplayPort monitor) over Intranet, enabling users to place the computers in secure and temperature-controlled environments, which may be isolated from the user workstation.

The KX9970 / KX9970F each support one DisplayPort video display for delivering video resolutions of up to 5K (5120 x 2880 @ 30 Hz), and offer flawless and lossless video quality with extremely low latency. Each KX9970 extender model is equipped with one RJ-45 port and two SFP+ slots while KX9970F is only equipped with two SFP+ slots. 10-Gbps SFP+ fiber module expansions are supported for fiber optic network connections and a transmission distance of up to 10 km. For connection flexibility, both the KX9970 transmitter and receiver models can be connected either directly to each other or via a high-speed network over a copper-based or fiber-based LAN. The KX9970 / KX9970F also features dual power supply capability for power redundancy to ensure reliable services. The KX9970 / KX9970F can be set up at the workstation, mounted onto a wall or at the rear of a rack with its space-saving 0U rack-mount design.

As an IP-based matrix extender, the KX9970 / KX9970F can be installed in flexible configurations, including point to point, point to multipoint, multipoint to point, and multipoint to multipoint. When combined with the KVM over IP Matrix Manager (CCKM), it can be integrated into a KVM over IP matrix system (multipoint-to-multipoint) for providing more flexible applications in different working environments.

By integrating CCKM with KX9970 / KX9970F, IT administrators can benefit from advanced features such as auto detection of all KX9970 / KX9970F devices on the same subnet for the sake of fast installation or configuration, username / password authentication and authorization, and the ability to define different types of connections that can be switched and shared. Security

features of the KX9970 / KX9970F include AES 128-bit encryption for secured data transmissions, as well as RADIUS, LDAP, Active Directory, TACACS+ for 3rd-party authentication services. In conclusion, the KX9970 / KX9970F is the most cost-effective and convenient way to provide full digital extension for control room applications through a network.

Note: The SFP+ module (2A-141G / 2A-142G) is sold separately. Contact your ATEN dealer for product information.

Features

Advanced Features ^1

• Lossless video compression up to 5120 x 2880 including UHD or DCI with zero latency
  ◆ Native DP signal processing with color depth 24, 30, 36 bits
  ◆ Supports HDR 10, Adobe RGB
• Supports USB isochronous transfer to enable USB camera and USB speaker usage between transmitter and receiver
• ATEN Matrix Link – allows users to instantly link transmitters and receivers to perform real-time port and profile switching on an iPad
• Boundless Switching - simply moves the mouse cursor across screen borders to switch between different receivers (Rx)
• Push and Pull – shares content instantly to/from a single Rx or video wall by just one click
• Video walls – creates multiple video walls with up to 12 x 12 (144 displays max.) in each layout
• Advanced Scheduling – improves efficiency and saves costs by allowing connections to be set based on time and date
• Virtual Transmitter – independently streams video, audio, USB, and serial sources from different Tx
• Internal and external authentication support – supports LDAP, Active Directory, RADIUS and TACACS+
• Advanced User Authorization Settings – administrators can set up to four access modes on Tx devices for collaboration or prevention of interference among users
• Configurable user and group permissions for access and control of KX devices
• Tx grouping of up to 4 sets of KX transmitters to support multi-display applications
• Rx access control – users at the Tx local console can enable / disable Rx control privilege by simply pressing a control button ^2

Note: 1. These advanced functions are supported when the KX transmitters are paired with KX receivers and managed by CCKM.

1. The KVM over IP Access Control Box (2XRT-0015G) is sold separately. Contact your ATEN dealer for product information.

Hardware

• Supports DisplayPort video resolutions – up to 5120 x 1440 @ 60 Hz (4:4:4), 5120 x 2880 @ 30 Hz (4:4:4), 1920 x 1080 @ 240 Hz (4:4:4), 2560 x 1440 @ 144 Hz (4:4:4); 36-bit color depth
  ◆ DisplayPort 1.2
  ♦ Stereo speakers and microphone support
  ◆ High speed USB Storage Transmission support
• Auto-MDIX – automatically detects cable type
  Built-in 8 kV / 15 kV ESD protection and 2 kV surge protection
• Supports power redundancy – KX9970 / KX9970F has 2 DC jacks for power redundancy
• Supports network failover – 1 RJ-45 & 2 SFP+ slots for network failover to ensure constant availability for mission-critical applications (KX9970 only)
  ◆ Supports 10-Gbps SFP+ fiber module expansions for up to 10 km*
• Rack Mountable – Mounting options:
  ◆ 2X-021G Dual Rack Mount Kit
  ◆ 2X-031G Single Rack Mount Kit
• Includes an industrial-grade power adapter – supports operating temperature of 0-50 °C to ensure durability and adaptability under harsh environmental conditions

Note: *The SFP+ module (2A-141G / 2A-142G) is sold separately. Contact your ATEN dealer for product information.

Management

• Integration with KVM over IP Matrix Manager (CCKM) – a software enabling easy configurations of all KX devices with an intuitive web-based GUI
• Dual console operation – controls user's system from both the transmitter's and receiver's keyboard, monitor, and mouse

• OSD (On Screen Display) – enables configuration of both Tx / Rx devices on the receiver’s display screen

• EDID Expert™ – selects optimum EDID settings to prevent video compatibility issue caused by different monitors

• On-screen Preview (Panel Array™ Mode) – allows users to view the video of up to 36 displays on one screen
• Video Compression Level – allows users to increase / decrease the video quality to adjust for appropriate network bandwidth
• Command Line Interface – administrators can control all KX devices via RS-232 or Telnet by issuing commands or 3rd-party application
  ◆ Supports Hotkey Commands
• RS-232 serial ports – allows users to connect to a serial terminal for TextMenu, CLI, or to serial devices such as touch screens and barcode scanners
• All KX Tx models are compatible to be used with all Rx models

Security

• Dedicated LAN port for KX direct connections – can be isolated from the corporate network
• Secured data transmission – 128-bit AES encryption for all data being transmitted from the transmitter to the receiver
  ◆ Supports industry standard Transport Layer Security (TLS) protocol

Virtual Media

• Virtual Media mode enhances data transmission performance, and is ideal for file transfers, OS patching, software installations and diagnostic testing
• Supports USB 2.0 DVD / CD drives, USB mass storage devices, PC hard drives and ISO images
  ◆ Supports smart card / CAC reader

Supported Video Resolutions

Resolutions	KX9970 / KX9970F
24 bit
5120 x 2160 @ 50 Hz ●
5120 x 2880 @ 30 Hz ●
5120 x 1440 @ 60 Hz ●
4096 x 2160 @ 60 Hz ●
3840 x 2160 @ 60 Hz ●
2560 x 1600 @ 60 Hz ●
2560 x 1440 @ 60 Hz ●
1920 x 1200 @ 60 Hz ●
1920 x 1080 @ 60/120/240 Hz ●
1600 x 1200 @ 60 Hz ●
1280 x 1024 @ 60/75 Hz ●
1152 x 864 @ 60/75 Hz ●
1024 x 768 @ 60/75 Hz ●
800 x 600 @ 60/75/85 Hz ●
640 x 480 @ 60/75/85 Hz ●
30 bit
3840 x 2160 @ 60 Hz (CVT-RB) ●
2560 x 1600 @ 60 Hz ●
2560 x 1440 @ 60Hz ●
1920 x 1200 @ 60 Hz ●
1920 x 1080 @ 60/120 (CVT-RB) ●
1600 x 1200 @ 60 Hz ●
1280 x 1024 @ 60/75 Hz ●
1152 x 864 @ 60/75 Hz ●
1024 x 768 @ 60/75 Hz ●
800 x 60O @ 60/75/85 Hz ●
640 x 480 @ 60/75/85 Hz ●
36 bit
1920 x 1080 @ 60 Hz ●
1600 x 1200 @ 60 Hz ●
1280 x 1024 @ 60/75 Hz ●
1152 x 864 @ 60/75 Hz ●
1024 x 768 @ 60/75 Hz ●
800 x 1600 @ 60/75/85 Hz ●
640 x 480 @ 60/75/85 Hz ●

Requirements

Operating System

KX series devices are compatible with the following operating systems:

OS Versions
Windows 32	-bit 7
	64-bit 7 /	8.1 / 10 / 11 / Server 2012 / Server 2016 / Server 2019
Linux		◆CentOS◆Ubuntu◆openSUSE◆Debian

Mac OS
Oracle Solaris

Console

(KX9970 / KX9970F) One DisplayPort compatible monitor capable of the highest possible resolution
A USB mouse
A USB keyboard
◆ Microphone and speakers

Computers

The following ports must be available on each computer that is to be connected to the system:

♦ (KX9970 / KX9970F) One DisplayPort port
USB Type A port
- Audio ports

Cables

- For optimal signal integrity and to simplify the setup, we strongly recommend that you only use the high quality custom USB KVM Cable that is provided with this package.

CCKM Requirements

The minimum hardware and software requirements for the computer running the KVM over IP Matrix Manager are:

◆ Processor: Pentium 4, 2.60 GHz or above
◆ Memory: 1 GB or above
♦ HDD: 500 MB or above
- Web browser: Internet Explorer 10 (or later), Chrome 70 (or later), Firefox 62 (or later)
♦ Operating System Requirements:

◆ Windows 7, 8.1, 10, server 2008, server 2012, or server 2016
Linux Ubuntu 16.04, CentOS 7

Note: Only Java Runtime Environment (JRE) 8 and OpenJDK 8 are supported.

Virtual Machine

CCKM supports the following virtual machine and versions:

OS Versions
VMware ESXi		◆ 4.x (4.0)◆ 5.x (5.0, 5.1, 5.5)◆ 6.x (6.0)
XenServer		◆ 2.5◆ 4.0◆ 5.x (5.0, 5.5)◆ 6.x (6.0)
Hyper-v		◆ on Win 7 / 8.1 / 10◆ on Windows Server 2008 / 2012 / 2016 / 2019

Components

KX9970T (Transmitter) Front View

Diagram of a device panel with labeled components including ports, connectors, and indicators

KX9970T (Transmitter) Rear View

7 9 10 8 12

No.	Component Description
Front View
1 KVM ports The USB KVM		cable supplied with the package that links the Transmitter to the computer plugs into these ports.
2 access control port This access control port is for connecting the KVM over IP Access Control Box (2XRT-0015G).Note: The KVM over IP Access Control Box (2XRT-0015G) is sold separately. Contact your ATEN dealer for product information.
3 audio ports(PC / Server)		These mini stereo ports are for the speakers (green) and microphone (pink).
4 RS-232 port(PC / Server)		This RS-232 serial port is for connecting to the computer for serial control.
5 power & status LEDs		Power: Lights green to indicate the unit is receiving power and turned on.Remote / Local: Lights green to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.
Rear View
6 grounding terminal The wire used to ground the unit connects here.
7 DC power jacks The cable from the DC power adapter connects here.
8 audio ports (console) These mini stereo ports are for the local speakers (green) and microphone (pink).
9 RS-232 serial device port This RS-232 serial port is for connecting to a serial terminal.
10 SFP+ slots The 10 Gigabit Ethernet (10 GbE) optical fiber cable that connects the unit to the LAN plugs in here.
11 10 Gb LAN port The cable that connects the unit to the LAN plugs in here.
12 console ports USB: The unit's USB keyboard and USB mouse plug into these ports.Video: The cable from the local DisplayPort monitor plugs in here.
13 function switch Use this slide switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config/Access Control: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.

KX9970R (Receiver) Front View

Technical diagram of a device with numbered components labeled 1, 2, and 3

KX9970R (Receiver) Rear View

Diagram of a device rear panel with labeled ports and connectors, including indicators like pins 4, 5, 7, 11.

No.	Component Description
Front View
1 power & status LEDs		Power: Lights green to indicate the unit is receiving power and turned on.Remote / Local: Lights green to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.
2 operation pushbuttons Use		these pushbuttons to operate the OSD.
3 USB peripheral port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 109.This USB port does not support isochronous endpoints and can support USB peripherals that stream audio but not video.
Rear View
4 grounding terminal The wire used to ground the unit connects here.
5 DC	power jacks The cable	from the DC power adapter connects here.
6	audio ports (console)	These mini stereo ports are for the local speakers (green) and microphone (pink).
7 RS	-232 serial device port	This RS-232 serial port is for connecting to a serial terminal.
8 USB	peripheral port Use th	is port for virtual media or a USB peripheral device.Note:1. When using a USB disk plugged into this port, seeUSB Mode, page 109.2. This USB port does not support isochronous endpoints and can support USB peripherals that stream audio but not video.
9 SFP+	slots The 10 Gigabit	Ethernet (10 GbE) optical fiber cable that connects the unit to the LAN plugs in here.
10 10	Gb LAN port The cable	that connects the unit to the LAN plugs in here.
11 console ports		♦ USB: The unit's USB keyboard and USB mouse plug into these ports.♦ Video: The cable from the local DisplayPort monitor plugs in here.
12 function switch Use this slide switch to set the unit's mode:♦ Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.

KX9970FT (Transmitter) Front View

Diagram of electronic device rear panel with labeled components including ports, connectors, and indicators

KX9970FT (Transmitter) Rear View

7 9 10 11

No.	Component Description
Front View
1 KVM ports The USB KVM		cable supplied with the package that links the Transmitter to the computer plugs into these ports.
2 access control port This access control port is for connecting the KVM over IP Access Control Box (2XRT-0015G).Note: The KVM over IP Access Control Box (2XRT-0015G) is sold separately. Contact your ATEN dealer for product information.
3 audio ports(PC / Server)		These mini stereo ports are for the speakers (green) and microphone (pink).
4 RS-232 port(PC / Server)		This RS-232 serial port is for connecting to the computer for serial control.
5 power & status LEDs		Power: Lights green to indicate the unit is receiving power and turned on.Remote / Local: Lights green to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.
Rear View
6 grounding terminal The wire used to ground the unit connects here.
7 DC power jacks The cable from the DC power adapter connects here.
8	audio ports (console)	These mini stereo ports are for the local speakers (green) and microphone (pink).
9 RS-232 serial device port		This RS-232 serial port is for connecting to a serial terminal.
10 SFP+ slots The 10 Gigabit		Ethernet (10 GbE) optical fiber cable that connects the unit to the LAN plugs in here.
11 console ports		USB: The unit's USB keyboard and USB mouse plug into these ports.Video: The cable from the local DisplayPort monitor plugs in here.
12 function switch Use this slide switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config/Access Control: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.

KX9970FR (Receiver) Front View

Technical diagram of a device with numbered components labeled 1, 2, and 3

KX9970FR (Receiver) Rear View

4 5 7 10

No. Component Description

Front View
1 power & status LEDs	Power: Lights green to indicate the unit is receiving power and turned on.Remote / Local: Lights green to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.
2 operation pushbuttons Use	these pushbuttons to operate the OSD.
3 USB peripheral port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 109.2. This USB port does not support isochronous endpoints and can support USB peripherals that stream audio but not video.

Rear View
4 grounding terminal The wire used to ground the unit connects here.

No.	Component Description
5 DC	power jacks The cable	from the DC power adapter connects here.
6	audio ports (console)	These mini stereo ports are for the local speakers (green) and microphone (pink).
7 RS	-232 serial device port	This RS-232 serial port is for connecting to a serial terminal.
8 USB	peripheral port Use this	is port for virtual media or a USB peripheral device.Note:1. When using a USB disk plugged into this port, seeUSB Mode, page 109.2. This USB port does not support isochronous endpoints and can support USB peripherals that stream audio but not video.
9 SFP+	P+ slots The 10 Gigabit	Ethernet (10 GbE) optical fiber cable that connects the unit to the LAN plugs in here.
10 console ports		♦ USB: The unit's USB keyboard and USB mouse plug into these ports.♦ Video: The cable from the local DisplayPort monitor plugs in here.
11 function switch Use this slide switch to set the unit's mode:♦ Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.

This Page Intentionally Left Blank

Chapter 2

Hardware Setup

1. Important safety information regard the placement of this device is found on. Please review it before proceeding.
2. Make sure that the power of all devices to be connected is turned off. You must unplug the power of any computers with Keyboard Power-on function.
3. Please operate the device with caution when under high environmental temperatures, as the surface of the device may become overheated under such conditions. For instance, the surface temperature of the device may reach 70 °C ( 158 °F ) or higher when the environmental temperature reaches close to 50 °C ( 122 °F ).
4. The KX9970 / KX9970F is not HDCP supported.

Mounting

For convenience and flexibility, the transmitters can be mounted onto a system racks or wall.

Note: Optional mounting options are available, refer to Optional Rack Mount on page 220 for more information.

It is highly recommended to mount KX Series unit(s) onto a system rack or wall and avoid a stacked setup to ensure proper ventilation.

The following sections demonstrate how to mount transmitters using the mounting kit provided.

Attaching the Mounting Bracket

Follow the steps below to attach the mounting bracket to the unit:

1. Unscrew the screws from the side, as shown in the diagram below.

M3 x 5 NEAM

1. Use the screws from step 1 to attach the mounting bracket to the bottom of the transmitter, as shown below.

M3 x 5 NEAM

Rack Mount

Screw the mounting bracket on a convenient location of the rack.

Isometric line drawing of a server rack with four vertical supports and a close-up of a device (no text or symbols)

Note: Rack screws are not provided. We recommend the use of M5 x 12 Phillips Type I cross recessed screws.

Wall Mount

Use the center hole to screw the mounting bracket onto a secure wall surface.

Isometric line drawing of a computer tower case with ventilation slots and ports (no text or symbols)

KX9970 Point-to-Point Installation

Setting up the KX9970 system in a point-to-point configuration is simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is required.

Make sure that all equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:

1. Use a grounding wire to ground the unit by connecting one end to the grounding terminal and the other end to a suitable grounded object.

Note: Do not omit this step. Proper grounding helps prevent damage to the unit from power surges or static electricity.

1. For KX9970T only, do the following:

a) Using the DisplayPort cable and USB Type-A to Type-B cable provided, connect the unit's KVM ports to the video and USB ports of the PC / server you are controlling.
b) (Optional) For audio transmission, connect the unit's front audio ports to those of the PC / server.
c) (Optional) For control of serial devices, connect the unit's front RS-232 serial port to that of the PC / server.
d) (Optional) To use a 2XRT-0015G, connect it to the unit's PS/2 access control port.

1. For console operation, connect the unit's console ports to a USB keyboard & mouse, DisplayPort monitor, microphone, speakers, and/or serial console device as needed.

2. (Optional) For KX9970R only, to use peripheral USB devices, connect up to 2 to the unit's 2 USB peripheral ports.

Note: The USB peripheral ports are isochronous endpoints compatible and thus support video and audio streaming.

1. Connect the unit to power, thereby turning it on, by plugging the power adapter provided into an AC power source and plugging its cable into 1 of the unit's 2 DC power jacks.

Note: For power redundancy, optionally connect a second power adapter into another AC power source and connect its other end to the unit's second DC power jack.

1. For KX9970T, power on the PC / server.

Extending KX9970T — KX9970R

1. Every KX9970 (Tx / Rx) is equipped with two SFP+ slots and one 10-Gb LAN port. For extending control from a KX9970T to a KX9970R, it can be established using fiber-optic and/or Cat 5e/6 cables through one of the following methods:

2. Connect them directly, point-to-point, via their SFP+ slots and/or LAN port.

3. Connect them to the same network via their SFP+ slots and/or LAN port. For LAN installation, see KX9970 LAN Installation, page 29.

Note: All KX9970 installed with the same network can be managed using CCKM, ATEN's dedicated KVM over IP Matrix Manager.

KX9970 Point-to-Point Installation Diagram

Note:

• For the advanced features of connecting a keyboard or mouse with special functions, see USB Mode, page 109.
• The SFP+ module 2A-141G / 2A-142G is sold separately. Contact your ATEN dealer for product information,
• The second power adapter with the power cord is sold separately. Contact your ATEN dealer for product information.

KX9970F Point-to-Point Installation

Setting up the KX9970F system in a point-to-point configuration is simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is required.

Make sure that all equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:

1. Use a grounding wire to ground the unit by connecting one end to the grounding terminal and the other end to a suitable grounded object.

Note: Do not omit this step. Proper grounding helps prevent damage to the unit from power surges or static electricity.

1. For KX9970FT only, do the following:

a) Using the DisplayPort cable and USB Type-A to Type-B cable provided, connect the unit's KVM ports to the video and USB ports of the PC / server you are controlling.
b) (Optional) For audio transmission, connect the unit's front audio ports to those of the PC / server.
c) (Optional) For control of serial devices, connect the unit's front RS-232 serial port to that of the PC / server.
d) (Optional) To use a 2XRT-0015G, connect it to the unit's PS/2 access control port.

1. For console operation, connect the unit's console ports to a USB keyboard & mouse, DisplayPort monitor, microphone, speakers, and/or serial console device as needed.

2. (Optional) For KX9970FR only, to use peripheral USB devices, connect up to 2 to the unit's 2 USB peripheral ports.

Note: The USB peripheral ports are isochronous endpoints compatible and thus support video and audio streaming.

1. Connect the unit to power, thereby turning it on, by plugging the power adapter provided into an AC power source and plugging its cable into 1 of the unit's 2 DC power jacks.

Note: For power redundancy, optionally connect a second power adapter into another AC power source and connect its other end to the unit's second DC power jack.

1. For KX9970FT, power on the PC / server.

Extending KX9970FT — KX9970FR

1. Every KX9970 (Tx / Rx) is equipped with two SFP+ slots. For extending control from a KX9970FT to a KX9970FR, it can be established using fiber-optic cables through one of the following methods:

2. Connect them directly, point-to-point, via their SFP+ slots.

3. Connect them to the same network via their SFP+ slots. For LAN installation, see KX9970F LAN Installation, page 31.

Note: All KX9970 installed with the same network can be managed using CCKM, ATEN's dedicated KVM over IP Matrix Manager.

KX9970F Point-to-Point Installation Diagram

graph TD
    subgraph_Rear_1["1: KX9970FT (Rear)"]
        A["Power Adapter"] --> B["Hardware / Software Controller"]
        C["Power Adapter"] --> D["Hardware / Software Controller"]
        E["Power Adapter"] --> F["Hardware / Software Controller"]
        G["Power Adapter"] --> H["Hardware / Software Controller"]
        I["Power Adapter"] --> J["Hardware / Software Controller"]
        K["Power Adapter"] --> L["Hardware / Software Controller"]
        M["Power Adapter"] --> N["Hardware / Software Controller"]
        O["Power Adapter"] --> P["Hardware / Software Controller"]
        Q["Power Adapter"] --> R["Hardware / Software Controller"]
        S["Power Adapter"] --> T["Hardware / Software Controller"]
        U["Power Adapter"] --> V["Hardware / Software Controller"]
        W["Power Adapter"] --> X["Hardware / Software Controller"]
        Y["Power Adapter"] --> Z["Hardware / Software Controller"]
        AA["Power Adapter"] --> AB["Hardware / Software Controller"]
        AC["Power Adapter"] --> AD["Hardware / Software Controller"]
        AE["Power Adapter"] --> AF["Hardware / Software Controller"]
        AG["Power Adapter"] --> AH["Hardware / Software Controller"]
        AI["Power Adapter"] --> AJ["Hardware / Software Controller"]
        AK["Power Adapter"] --> AL["Hardware / Software Controller"]
        AM["Power Adapter"] --> AN["Hardware / Software Controller"]
        AO["Power Adapter"] --> AP["Hardware / Software Controller"]
        AQ["Power Adapter"] --> AR["Hardware / Software Controller"]
        AS["Power Adapter"] --> AT["Hardware / Software Controller"]
        AU["Power Adapter"] --> AV["Hardware / Software Controller"]
        AW["Power Adapter"] --> AX["Hardware / Software Controller"]
        AY["3: KX9970FT (Rear)"]
        AZ["3: Mic Speakers Keyboard Mouse"]
        BA["3: Monitor"]
    end

    subgraph_Rear_2["1: KX9970FT (Front)"]
        BB["4: 2xRT-0015G"]
        BC["6: 2-a/USB RS-232"]
        BD["6: PC"]
    end

    subgraph_Rear_3["1: KX9970FR (Rear)"]
        BE["3: Micro Speakers Keyboard Mouse"]
        BF["3: Audio Audio USB"]
        BG["3: Network Ethernet"]
        BH["3: USB Flash Drive"]
        BI["3: Micro Speakers Keyboard Mouse"]
        BJ["3: Audio Audio USB"]
        BK["3: Hardware / Software Controller"]
        BL["3: Keyboard Mouse Monitor"]
    end

    subgraph_Rear_4["1: KX9970FR (Front)"]
        BM["4: USB Flash Drive"]
        BN["6: USB"]
    end

Note:

• For the advanced features of connecting a keyboard or mouse with special functions, see USB Mode, page 109.
• The SFP+ module 2A-141G / 2A-142G is sold separately. Contact your ATEN dealer for product information,
• The second power adapter with the power cord is sold separately. Contact your ATEN dealer for product information.

KX9970 LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KX9970 devices on the same TCP/IP LAN. Prior to the setup, we recommend laying out the plans for your KX installation using our performance guide (see Keys to Network Performance, page 234).

A few points to note during your setup:

• The units are preconfigured with factory-default network settings. If you install only one set of KX Series units, you do not need to change these default network settings. See Default IP Addresses, page 34, for further details.
• In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 33, for further details.
  We recommend using 10 Gigabit Ethernet switches (wire speeds, non-blocking with 10 Gbps performance per port) between KX Series devices installed on different LAN segments. Switches with bandwidth less than 10 Gbps might cause poor performance.
• In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
• If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
• To get the best performance, we suggest creating a private network for KX devices, as they are bandwidth-intensive devices.
• The unit supports network redundancy. Where both LAN and SFP+ ports are connected, a network redundancy is established. Please note that if you use copper SFP+ modules, the module has to be removed for the unit to switch to the LAN port's network.
• For USB keyboards / mice with advanced function designs, see USB Mode, page 109.
  ◆ Make sure that all equipment is powered off.

The installation is similar to that of KX9970 Point-to-Point Installation on page 23, with the difference in connecting the transmitter and the receiver to a local area TCP/IP network. Refer to the diagrams on the following page and connect accordingly.

Repeat these steps for each Transmitter and Receiver you wish to install on the network then power on the computer(s).

KX9970 Network Installation Diagram

1 3 3 3 KX9970T (Rear) USB Audio Audio DP Power PS-232 RS-232 Network CPAP AN 5 3 4 1 KX9970T (Front) 2-d 2XRT-0015G AudioPS/2 2-1 USB 6 KX9970R (Rear) Power Power RS-232 DP USB 5 3 KX9970R (Front) USB 4

KX9970F LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KX9970F devices on the same TCP/IP LAN. Prior to the setup, we recommend laying out the plans for your KX installation using our performance guide (see Keys to Network Performance, page 234).

A few points to note during your setup:

• The units are preconfigured with factory-default network settings. If you install only one set of KX Series units, you do not need to change these default network settings. See Default IP Addresses, page 34, for further details.
• In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 33, for further details.
  We recommend using 10 Gigabit Ethernet switches (wire speeds, non-blocking with 10 Gbps performance per port) between KX Series devices installed on different LAN segments. Switches with bandwidth less than 10 Gbps might cause poor performance.
• In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
• If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
• To get the best performance, we suggest creating a private network for KX devices, as they are bandwidth-intensive devices.
• The unit supports network redundancy. Where both LAN and SFP+ ports are connected, a network redundancy is established. Please note that if you use copper SFP+ modules, the module has to be removed for the unit to switch to the LAN port's network.
• For USB keyboards / mice with advanced function designs, see USB Mode, page 109.
  ◆ Make sure that all equipment is powered off.

The installation is similar to that of KX9970F Point-to-Point Installation on page 26, with the difference in connecting the transmitter and the receiver to a local area TCP/IP network. Refer to the diagrams on the following page and connect accordingly.

Repeat these steps for each Transmitter and Receiver you wish to install on the network then power on the computer(s).

KX9970F Network Installation Diagram

graph TD
    subgraph KX9970FT (Rear)
        A["1: Mic Speakers"] --> B["2: Keyboard Mouse"]
        C["3: Audio Audio"] --> D["4: USB"]
        E["5: Power Adapter"] --> F["6: Hardware / Software Controller"]
        G["7: Network"] --> H["8: Ethernet"]
        I["1: Micro Speakers"] --> J["9: USB Flash"]
        K["1: Audio Audio"] --> L["10: USB"]
        M["1: Power Adapter"] --> N["11: Hardware / Software Controller"]
        O["1: Keyboard Mouse Monitor"] --> P["12: USB"]
    end

    subgraph KX9970FT (Front)
        Q["1: 2-d 2XRT-0015G"] --> R["2-a / USB"]
        S["2: 2-b"] --> T["PC"]
        U["3: 2-b"] --> V["2b"]
    end

    subgraph KX9970FR (Rear)
        W["1: Micro Speakers"] --> X["2: Keyboard Mouse"]
        Y["3: Audio Audio"] --> Z["4: USB Flash"]
        AA["5: Power Adapter"] --> AB["6: Hardware / Software Controller"]
        AC["7: Network"] --> AD["8: Ethernet"]
        AE["10: Keyboard Mouse Monitor"] --> AF["11: USB"]
    end

    style KX9970FT (Rear) fill:#f9f,stroke:#333
    style KX9970FR (Rear) fill:#ccf,stroke:#333

Network Configuration

This section provides instructions to configure the network settings with a fixed IP address, subnet mask, and default gateway. To use the IP Installer to configure the IP address, see IP Installer, page 226.

Note: 1. Both devices are preconfigured with factory-default network settings. If you install only one set of KX Series units, you do not need to change these default network settings. See Default IP Addresses, page 34, for further details.
2. In a network setup with multiple units, each transmitter and receiver must be configured with a unique IP address. See Network Configuration, page 33, for further details.
3. We recommend using 10 Gigabit Ethernet switches (wire speeds, non-blocking with 10 Gbps performance per port) between KX Series devices installed on different LAN segments. Switches with bandwidth less than 10 Gbps might cause poor performance.
4. In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
6. To get the best performance, we suggest creating a private network for KX device, as they are bandwidth-intensive devices.

To configure the network settings, do the following:

1. Set up the hardware and connect the transmitter and receiver to the local area network (see KX9970 LAN Installation, page 29, or KX9970F LAN Installation, page 31).
2. From the receiver, tap [Scroll Lock] twice to invoke the OSD.
3. Select the Receiver or Transmitter from the sidebar menu.
4. Enter the password and click Configure.

The default password is: password.

1. From the Network tab, select Set IP address manually and enter the following:

- IP Address — sets the IP address for the KX device. Key in a valid unique IP address.

Note: See Default IP Addresses, page 34, for the preconfigured factory-default settings.

- Subnet Mask — sets the subnet mask for the KX device. Key in a valid subnet mask value.

Note: The default setting is 255.255.255.0

- Default Gateway — sets the default gateway for the KX device. Key in a valid default gateway.

6. Click Save.

Exit OSD

To exit the OSD, press [Esc] on the keyboard, click Logout; tap [Scroll Lock] twice, or return to the OSD main page and press the front panel OSD pushbutton (receiver only).

At this point, the receiver can connect to the transmitter to access the remote computer (see OSD Matrix Mode, page 52 for instructions).

Default IP Addresses

The preconfigured factory-default IP addresses for the KX Series devices are as follows:

Transmitters-192.168.0.61

Receivers-192.168.0.60

Note: Only use factory-default IP address if the DHCP is not present or if the initial configuration is done in PTP mode because DHCP is supported.

KX I/O Ports

The following table provides the I/O port use of KX Series devices.

Device Port Number
KVM over IP Matrix Manager (TCP)	HTTP 8080
	HTTPS 8443
	Device TCP 9110
	CLI9111
	Redundancy 9120
	Database Service 1527
KVM over IP Matrix Manager (UDP)	Port 9110
	Broadcast 9000
KX TX/RX Device (TCP) Manager 9110
KX TX Device (TCP)	VM	9001
	vUSB	9002
	Serial	9003
	USB Access Mode	9009
KX RX Device (TCP)	CLI	9130
KX TX/RX Device (UDP)	Manager 9110
	Service 9000
	Array Mode	9120
	Video	0xFE00(65024) - 0xFE03(65027)
	Audio	0xFE04(65028) - 0xFE05(65029)

LED Display

Both the Transmitter and Receiver have front panel LEDs to indicate their operating and power status, as explained in the table below:

LED Indication
LAN This LED indicates the network status.
	Lights when connected to the LAN and blinks when the Ethernet connection is active:Link LED (Left):Green: 10 GbpsOrange: 1 GbpsActive LED (Right):Green: 10 GbpsOrange: 1 GbpsOff when not connected to the LAN.
Power	Lights green when the unit is powered on.OFF when power is off.
Local	Lights green to Indicate the Transmitter has KVM focus of the computer
Remote	Lights green to Indicate the Receiver has KVM focus of the computer.

Overview

This chapter provides instructions to configure and operate KX Series devices using the local On Screen Display (OSD). To configure the network settings with the OSD, see Network Configuration, page 33.

Invoking the OSD

The On Screen Display (OSD) is a keyboard/mouse-driven application on the receiver used to configure the transmitter and receiver settings. Once the receiver has discovered the transmitter over a network* or Ethernet cable connection, you can use the OSD on the receiver to configure the transmitter.

To invoke the OSD, press the OSD pushbutton on the front of the receiver, or from the keyboard tap the Scroll Lock key twice. The OSD main page will appear (see Press the Esc key to cancel., page 39).

To exit the OSD, press [Esc] on the keyboard; click Logout; tap the Scroll Lock key twice; or return to the OSD main page and press the OSD pushbutton on the front of the receiver. The OSD disappears and the computer desktop screen or the System Login prompt is displayed.

Note: 1. For the Receiver to discover the Transmitter over a network, both must be on the same subnet of the LAN.
2. To change the OSD hotkeys, see page 51.
3. If the keyboard/mouse won't work when the OSD is invoked, see USB Mode, page 109.

Touch Screen Calibration

If you're using a touch screen monitor and the OSD appears off center, you can use the blinking + at each corner to adjust the position of the OSD.

OSD Hotkeys

The OSD hotkeys navigate the Receiver's OSD screens. The hotkeys work after logging in from the System Login screen (see page 52) but not the OSD Configuration screen. Pressing a hotkey will immediately take you to the corresponding OSD screen.

Hotkey OSD Screen Page
[F1] Connections Page 1 in List Mode 53
[F2] Connections Page 1 in Array Mode 56
[F3] Profile Page 1 58
[F5] Push Content Page 1 59
[F6] Pull Content Page 1 61
[F7] Receiver > Properties	42
[F8]	User Preferences	51
[F9]	OSD Login Screen (logs user off)	52

Users can also use the [Page Up] and [Page Down] keys to jump to the previous and next configuration pages.

Non-OSD Hotkeys

The following are the hotkeys that can be used without entering the OSD screen:

Reverting to Previous

Users can use the [Alt] + [K] hotkey to switch back to the transmitter channel previously accessed.

Hotkey Mode

The Hotkey Mode allows users to quickly switch from one transmitter to another. Either press [Num Lock] + [-] or [Ctrl] + [F12] to enter Hotkey Mode.

Once in Hotkey Mode, you can use the [Next Arrow] and [Previous Arrow] keys to quickly switch between different transmitters. You can also press a [Number Key] + [S] / [O] / [E] / [V] to access a transmitter based on its order number in Favorites (see page 54) by Share / Occupy / Exclusive / View Only mode.

Microphone Hotkey

You can switch microphone access between Receivers with a hotkey:

1. Press and hold down [Num Lock].
2. Press and release [-].
3. Release [Num Lock].
4. Press 1.

Press the Esc key to cancel.

OSD Interface

After you invoke the OSD, the main page appears:

KX OSD Receiver Transmitter User Preferences About Logout Password Configure Back to Connection << Select Config Type and Key in Password

Note: A password is required to enter the OSD. The default password is: password. For security purposes, the system will prompt you to change the password.

The OSD components are described in the table below:

No. Item Description
1 Receiver Select this radio button, enter a password, and clickConfigure to enter the Receiver Configuration screen.

No.	Item Description
2	Transmitter Select this	radio button, enter a password, and click Configure to enter the Transmitter Configuration screen.Note: Receiver must first discover the transmitter over the network for this option to be available.
3	User Preferences Select	this radio button, enter a password, and click Configure to enter the User Preferences screen.
4	About About provides information regarding the OSD version.
5	Password Input the OSD	password and click Configure to enter the selected configuration screen. See note for password.
6	Configure	After entering a password, click Configure to enter the selected configuration screen.
7	B a c k Connection	Clicking this button exits the OSD and returns you to the computer's video display.

Logging in for the First Time

If you are the administrator, and are logging in for the first time (Receiver or User Preference radio button), use the default password (password).

For security purposes, the system will prompt you to change the login password immediately as shown below:

Password User Password Change For your safety, you have to change login password right away. OK

Click OK and change the password in the dialog box shown below:

Password User Password Change New Password Confirm Password Cancel Save

Enter the password and confirm it in the next field. The password must be different from your original password.

Receiver Configuration

Select the Receiver radio button and click Configure to login, the Network tab appears:

KX DSD Network Properties System IP Installer Enable View Only Disabled Network Configuration Obtain IP address automatically Set IP address manually IP Address 192.168.0.71 Submit Mask 255.255.255.0 Default Gateway 192.168.0.254 Password Configure Back to Connection Save

Network

The Network tab allows you to configure the Receiver's IP address settings:

Item Description
IP Installer The IP	Installer is an external Windows-based utility for assigning an IP address to the device. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. See IP Installer, page 226 for instructions.Note: For security, we strongly recommend that you set this to View Only or Disable after each use.
Network Configuration	For dynamic IP address assignment (DHCP), select the Obtain IP address automatically radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.For help configuring network settings with the OSD, see Network Configuration, page 33.

After entering the information, click Save.

Properties

There are two versions of Properties for KX Series, a Regular Version, and a Slim Version.

The Properties tab allows you to configure the Receiver's settings.

KX OBD Network Properties System ATEN Receiver Transmitter User Preferences About Logout Password Configure Mode Extender Matrix R5232 Settings Baud Plate 9600 Data Bits 8 Parity None Stop Bits 1 Flow Control None Manager Address Manager IP 192.168.0.12 Manager Port 9110 Buffer Enable Touch Screen Calibration Calibrate Disable Front Video Button Disabled Properties Transmitter Video IP 192.168.0.62 Transmitter Audio IP 192.168.0.62 Transmitter USB IP 192.168.0.62 Transmitter RS232 IP 192.168.0.62 Enable Media Video Audio USB RS232 USB Mode Virtual Media Generic USB device Encryption Enable Receiver Keyboard Keyboard County Code English (US) Save

Item Description
Mode Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver's OSD menu.Select Matrix mode to manage devices and connections from the KVM over IP Matrix Manager web GUI. This mode is for advanced administration of Transmitter to Receiver connections (see Browser / Telnet Operation, page 73).
Properties	If you selected Extender mode (above) set the Transmitter IP address for the Receiver's Video, Audio, USB, and RS232 source signals.If you selected Matrix mode (above) the Properties will be grayed out. Use Channels to configure the Transmitter connections (see Browser / Telnet Operation, page 73).
RS232 Settings C	Configure the serial device settings for the Receiver. The default settings are:Baud Rate: 9600Parity: NoneData Bits: 8 bitsStop bits: 1 bitFlow Control: None
Enable Media Select which type of media the Receiver can stream from Transmitters: Video, Audio, USB, and RS232.
Manager Address	Set the IP address and Port number of the computer running the KVM over IP Matrix Manager. The default port number is 9110.
Beeper Check this	box to allow the Receiver to beep when configuration changes are made to it.
Touch Screen Calibration	Use this button to calibrate the surface of a USB touch screen connected to the unit. When the calibration screen appears, touch the flashing + symbol at each corner until the process is complete.
USB Mode Select	the type of USB device you will connect to the USB ports:Virtual Media: Only select this option if you are plugging a USB flash drive into the USB ports. This will give you the highest data transfer speeds but cannot work with other USB devices. When Receivers mount or unmount USB flash drives, the keyboard and mouse operations will experience a brief delay. Each Transmitter and Receiver can respectively support up to 12 and 3 virtual media connections at the same time (including Tx local console USB keyboard and mouse).vUSB (generic USB device): Use this option to plug USB peripherals into the USB ports.In this mode, all Receivers support up to 2 USB connections, and all Transmitters support up to 5 USB connections (including Tx local console USB keyboard and mouse).Note: The vUSB option also allows a keyboard and mouse with special functions to be plugged into the USB ports for console use. Use this only if the special functions of the keyboard or mouse are required but do not work when plugged into the console ports. When the keyboard and mouse are plugged into the USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports.Encryption: Check this box to encrypt USB drives plugged into the USB ports.
Receiver Keyboard	Use the Keyboard Country Code drop-down menu to select the Receiver's language keyboard for use in the OSD.
Disable front video button	You can enable or disable the function (select video mode or graphic mode) of the video pushbutton on the front of the receiver.Check Disable to disable.Uncheck Disable to enable.

After entering the information, click Save.

System

The System tab allows you to configure the Receiver's general settings:

Network Properties System Device Information Name KE9970R Description IP Address 192.168.0.60 MAC Address 00:10.74:a8:01:37 F/W Version V1.1.106 (May 2 2014 13:39:47) Serial Number Reboot Reset to factory default Reboot User Station Password Change Enable Old Password ********** New Password ********** Confirm Password ********** Save

Item Description
Device Information	Enter the Name, and Description of the Receiver. It also displays the IP Address, MAC Address, F/W Version, and Serial Number of the Receiver.
Reboot	Check the box and click Reboot to reset the Receiver's settings back to the factory default. All custom settings (but not the login information) will be lost.
ReceiverPasswordChange	Check Enable to require a password for access to the Receiver's OSD configuration screen. Enter the Old Password, enter a New Password, and confirm the new password in the Confirm Password box.

After entering the information, click Save.

Transmitter Configuration

When you select the Transmitter radio button and click Configure to login, the Network tab appears:

KX OSD Network Properties System Internet Port Receive Transmitter User Preferences About Password Configure IP Installer Enable View Only Disabled Network Configuration Obtain IP address automatically Set IP address manually IP Address 192.168.0.67 Subset Mask 255.255.255.0 Default Gateway Save

Network

The Network tab allows you to configure the Transmitter's IP address settings:

Item Description
IP Installer The IP	Installer is an external Windows-based utility for assigning an IP address to the device. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. See IP Installer, page 226 for instructions.Note: For security, we strongly recommend that you set this to View Only or Disable after each use.
Network Configuration	For dynamic IP address assignment (DHCP), select the Obtain IP address automatically radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.For help configuring network settings with the OSD, see Network Configuration, page 33.

After entering the information, click Save.

Properties

The Properties tab allows you to configure the Transmitter's extender settings:

Network Properties System Internet Port Mode Properties ● Extender ○ Matrix RS232 Settings Baud Rate 9600 Data Bits B Parity None Stop Bits 1 Flow Control None Manage Address Manager IP 192.168.0.12 Manager Port 9110 Transmitter Video Setting Video Type 1: DV-D + 2: DV-D Video Quality 5 Color Depth 24 bits Background Refresh Every 32 frames Bandwidth Limit Unlimited Beeper ✓ Enable Save

Item Description

Mode Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver's OSD menu.Select Matrix mode to manage devices and connections from the KVM over IP Matrix Manager web GUI. This mode is for advanced administration of Transmitter to Receiver connections (see Browser / Telnet Operation, page 73).

Item Description
Properties	Port OS: Use the drop-down menu to select the operating system of the computer connected to the Transmitter.OS Language: Use the drop-down menu to select the operating system language of the computer connected to the Transmitter.Enable Multicast Video: Check this box to allow a broadcast of the Transmitter's video signal to be sent out to multiple Receivers.Enable Multicast Audio: Check this box to allow a broadcast of the Transmitter's audio signal to be sent out to multiple Receivers.EDID Mode Selection: EDID contains a display's basic information and is used by the source device to utilize the best resolution across different monitors. WhenManualorRemixis selected, the Receiver's OSD will have a button allowing the local EDID setting to be configured for the connection. Select how you want the source device to acquire the display's EDID:Default: EDID is set to the default ATEN configuration.Auto: Checks the EDID of all connected displays and the ATEN default EDID to use the best common resolution for all displays.Manual: Manually set the EDID configuration from the Connections Page (see page 53).Remix: Manually checks the EDID of all connected displays and the ATEN default EDID to use the best common resolution for all displays (see page 53).
Enable Media	Select which type of media the Transmitter can stream to Receivers: Video, Audio, USB, and RS232.
RS232 Settings C	Configure the serial device settings for the Transmitter. The default settings are:Baud Rate: 9600Parity: NoneData Bits: 8 bitsStop bits: 1 bitFlow Control: None
Manager Address	Set the IP address and Port number of the computer running the KVM over IP Matrix Manager. The default port number is 9110.
Item Description
TransmitterVideo Attributes	To set the Transmitter's video settings:Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I).Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8. This is the number of bits used to describe the color of a single pixel. A bit depth determines the number of colors that can be displayed at one time.Bandwidth Limit: Select the maximum bandwidth that the Transmitter can use to transmit video over the network. A lower bandwidth setting transmits lower quality video; a higher bandwidth setting sends higher quality video but this can affect network speed.Video Quality: Select the video quality to use. 5 is the highest video quality, and 1 is the lowest video quality. Options are: 1~5.Background Refresh: Sets how often the Transmitter refreshes the background image on the connected display. Options are to refresh every 256,128, 64, 32,16, or 0 frames.
Beeper Check this	box to allow the device to beep every time a configuration change is made.
Occupy Timeout Set	Set a time threshold for devices whose Access Mode has been set to Occupy (see Access Type, page 104). If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.

After entering the information, click Save.

System

The System tab allows you to configure the Transmitter's general settings:

Network Properties System Internet Port Device Information Name KE9970T Description | IP Address 192.168.0.61 MAC Address 00:10:74:d1:80:12 F/W Version V1.5.143 (May 14 2020 15:32:39) MFG A1H90430032 Reboot Reset to factory default Reboot Transmitter Password Change Enable Old Password xxxxxxxx New Password xxxxxxxx Confirm Password xxxxxxxx Save

Item Description
Device Information	Enter the Name and Description of the Transmitter. It also displays the IP Address, MAC Address, F/W Version, and Serial Number of the Transmitter.
Reboot	Check the box and click Reboot to reset the Transmitter's settings back to the factory default. All custom settings (but not the login information) will be lost.
Transmitter Password Change	Check Enable to require a password for access to the Transmitter's OSD configuration screen. Enter the Old Password, enter a New Password, and confirm the new password in the Confirm Password box.

After entering the information, click Save.

User Preferences

When you select the User Preferences radio button and click Configure to login, the configuration screen appears:

KXOSD ATEN Receiver Transmitter User Preferences About Logout Password Configure Back to Connection User Password Change Old Password New Password Confirm Password OSD Settings OSD Language English OSD Hockey [ctrl][ctrl] Logout Timeout 30 mn (0-180) Disabled Screen Blanker 0 mn (0-30) Disabled Save

Item Description
User Password Change	This section allows you to change the OSD password:1. Key in the old password in the Old password field.2. Key in the new password in the New password field.3. Key in the new password again in the Confirm password field.
OSD Language Click the drop-down menu to select the language you want to use for OSD sessions. Choices are: English, Chinese (Simplified), Chinese (Traditional), Japanese, Korean, Dutch, French, Spanish, Portuguese, and Russian.
OSD Hotkey Select the hotkey combination to invoke the OSD screen.
Logout Timeout If there is no user input for the amount of time set with this function, the user is automatically logged out of the OSD. A login is necessary before the OSD can be accessed again.
Screen Blanker Set how many minutes the OSD waits when a session is idle before turning off the display.

When you have made your choices, Click Save.

OSD Matrix Mode

If you set the system to Matrix mode (in Properties), you will see the System Login screen when you enter the invoke the OSD, which provides access to the Connection Page by entering a username and password:

KXOSD KX9970R71 Login Username Password Login OSD Configuration Go to Configuration Window

Note: 4. If the Receiver does not require a login, click Login to system (see Login Required, under Basic, page 97). For information about Extender and Desktop/Matrix modes, see Mode, page 42.

After you login the Connection Page appears, as shown on the next page.

Connections Page

List Mode

KX 08D Connection Page 1 Profile Page 1 Push Content Page 1 Full Content Page 1 Channel Name Channel Status Connect KX9970T62 [VAUS]DeBuGE18cRoSs Exclusive Occupy Share View Only Ext KX9970T66 [VAUS]DeBuGE18cRoSs Exclusive Occupy Share View Only Ext KX9970T [VAUS]DeBuGE18cRoSs Exclusive Occupy Share View Only Ext [VAUS] Exclusive Occupy Share View Only Ext I<< << >> >>1 Favorites Array Mode Logout Go to Configuration Window

The Connection Page components are described in the table below:

No.	Item Description
1	Channel Name Lists the Channel	channel connections available for the Receiver. A Channel is a defined connection to Transmitters, created in the Device Management tab of the KVM over IP Matrix Manager (see Browser / Telnet Operation, page 73).
2	Channel Status This field provides the status information of the Channel, including the device name of the receiver(s) currently accessing and its operation mode.Operation modes are abbreviated as S, O, E and E for Share, Occupy, Exclusive and View Only, respectively.
3	Search Search for transmitters based on the keyword(s) entered.
4	Connect To connect the Receiver to a Channel, click the access type:Exclusive: The first Receiver to access the Channel has exclusive control over the Channel. No other Receivers can view the Channel. The Timeout function does not apply to this setting.Occupy: The first Receiver to access the Channel has control over the Channel. However, additional Receivers may view the Channel's video display. If the Receiver controlling the Channel is inactive for longer than the time set in the Timeout box, control is transferred to the first Receiver to move the mouse or strike the keyboard.Share: Can simultaneously share control over the Channel. Input from the Receivers is placed in a queue and executed chronologically.View Only: Receiver connects with view only access to the Channels video display.
5	Next Arrow Use these two buttons to navigate to the next pageor to the end of the list if there are more Channels available than can be seen on the page.
6	Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more Channels available than can be seen on the page.
7	Favorites Click Favorites to list only the Channels marked as favorites. Channels marked as favorites appear with a heart icon.To add/remove a Favorite, select a Channel and then right click with the mouse to select Add to Favorite or Remove from Favorite.Note: A maximum of 50 channels can be marked as Favorites.
8	Array Mode Click to view the Channel connections with a video preview of each source. The list will be shown in groups of six at a time. The Array Mode is discussed on page 56.
9	List Mode This option appears after selecting Array mode.Click to view the Channel connections in a list that can be sorted by name or with favorites listed first.Click the Channel Name heading to change the sort.
10	EDID Mode When a Transmitter's EDID is configured, depending on its setting, different buttons will or won't appear to configure the Receiver's EDID for the connection. The following rules apply to the Receiver's OSD according to the Transmitter's EDID setting:◆ Under Default or Auto EDID mode, no EDID button appears as there is nothing to configure.◆ Under Manual or Remix EDID mode, the EDID button appears allowing you to select Manual EDID or Remix EDID.Click Manual or Remix to adjust the EDID setting locally.To set the Transmitter's EDID Mode, see Properties, page 48.
11	Logout Click this button to log out of the Connection Page.
12	Go to Configuration Window	Click this button to return to the main OSD screen.

Array Mode

Note that Array Mode is not supported by slim KVM over IP Receivers.

In Array Mode the screen is divided into a grid of panels, with each panel showing the video display of a particular Channel. Right-click a panel and select a mode to connect: E: Exclusive, O: Occupy, S: Share, V: View Only, X: Exit. While the mouse cursor hovers over a panel displaying video, if audio is being sent from that Transmitter, it can be heard at the Receiver.

GroupTX K<< >> >>1 2/2 3/3 4/4 5/5 6/8 Favorites List mode Logout Conligure

No.	Item Description
	1 Next Arrow Use these two	buttons to navigate to the next page or to the end of the list if there are more Channels available than can be seen on the page.
	2 Previous Arrow Use these	two buttons to navigate to the previous page or to the beginning of the list if there are more Channels available than can be seen on the page.
	3 Grid Selection Select a range for how many Channels you want to display. Options are: 2x2, 3x3, 4x4, 5x5, and 6x6.
4	Favorites Click Favorites	to list only the Channels marked as favorites. Click All to list all Channels.To add/remove a Favorite, go to List Mode, select a Channel and then right click with the mouse to select Add to Favorite or Remove from Favorite.Note: A maximum of 50 channels can be marked as Favorites.
5	List Mode Click to view the	Channel connections in a list that can be sorted by name or with favorites listed first. Click the Channel Name heading to change the sort. List Mode is discussed on page 54.
6	Logout Click this button to	log out of the Connection Page.
10	Configure Click this button	to return to the main OSD screen.

Profile Page

Click the Profile Page tab and the following screen appears:

KX OSD ATEN Administrator, Welcome to KX Connection Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 Name Description Connect 1 Connect Disconnect 2 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Spread Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 Name Description Connect 1 Connect Disconnect 2 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect

The Profile Page components are described in the table below:

No.	Item Description
1	Name Lists the Profiles	available. Profiles give Receivers access to Channels and allow you to push the connection.
2	Description The field provides a description of the Profile that was entered when it was created.
3	Connect Click Connect and the Receiver will connect with the settings of that Profile (see Adding a Profile, page 128).
4	Disconnect Click Disconnect to end the current Profile connection.
5	Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more Profiles available than can be seen on the page.
6	Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more Profiles available than can be seen on the page.
7	Logout Click this button to log out of the Connection Page.
8	Go to Configuration Window	Click this button to return to the main OSD screen.

Push Content

Push Content allows you to push the Receiver's computer connection to another Receiver's console, allowing both to access to the computer. Select the Push Content tab and the following screen appears:

KX 05D ATEN Administrator, Welcome to KX Connection Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 User Station Name Description Connect KX9970R70 Push Content KX9970R72 Push Content - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - + Logout Go to Configuration Window K<< >> >>!

The Push Content Page components are described in the table, below:

No.	Item Description
1	Receiver Name Lists the Receivers that can be selected to push the local Receiver's computer connection to.
2	Description The field provides a description of the Receiver that was entered when it was created.
3	Connect Click Push Content to push the local Receiver's computer connection to the selected Receiver's console. The local Receiver's computer connection will appear on the Receiver that it was pushed to and both will share access to the computer. The access mode selected at the local Receiver will determine how access is shared (see Transmitter Permissions, page 103 for details).
5	Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more choices available than can be seen on the page.
6	Previous Arrow Use these two	buttons to navigate to the previous page or to the beginning of the list if there are more choices available than can be seen on the page.
9	Logout Click this button to log	out of the Connection Page.
10	Go to Configuration Window	Click this button to return to the main OSD screen.

Pull Content

Pull Content allows you to pull a Receiver's computer connection to the local Receiver's console, allowing both to access to the computer. Click the Pull Content tab and the following screen appears:

KX OSD ATEN Administrator, Welcome to KX Connection Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 User Station Name Channel Status Connect KX9970R70 KX9970T1 VAUS Share Pull Content KX9970R72 KX9970T61 VAUS Share Pull Content C Laptop N<< << >> >>I Cancel X<< << >> >>I Laptop Go to Configuration Window

The Pull Content Page components are described in the table, below:

No.	Item Description
1	Receiver Name Lists the Receiver names currently connected to the Channel listed under Channel Status.
2	Channel Status Lists the name, description and access type of each available Channel connection.
3	Connect Click Pull Content and the Receiver will pull the Channel connection to the local console using the access mode displayed under Channel Status.
5	Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more choices available than can be seen on the page.
6	Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more choices available than can be seen on the page.
9	Logout Click this button to log out of the Connection Page.
10	Go to Configuration Window	Click this button to return to the main OSD screen.

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Software Installation

Overview

The CCKM KVM over IP Matrix Manager is a browser based GUI that provides management of KX Series devices over a network. You can download the KVM over IP Matrix Manager for free and manage up to 8 KX devices, or purchase a license for the KVM over IP Matrix Manager. To purchase a license, contact your local authorized ATEN dealer. To download the free KVM over IP Matrix Manager, use the instructions below.

Download

To download the KVM over IP Matrix Manager, do the following:

1. Visit our website and click Support & Downloads → ESERVICE.

ATEN HOME MARKETS & SOLUTIONS PRODUCTS RESOURCES SUPPORT & DOWNLOADS ATEN Global Showroom Experience AV / IT in action! Book a Showroom Tour SERVICE PRODUCT REGISTRATION WARRANTY POLICY DOWNLOADS FAQ WINDOWS SUPPORT DISCONTINUED PRODUCTS

1. Under Account, click Create New or Log In.

ATEN Home Log In Language : English eService News FAQ Search > Keyword: Go + Advanced Search Language: □ 录接中文 □ 紫籍中文 □ English □ 日本語(日本) □ 한국어(한국어) □ Deutsch □ Français □ Italano □ Portugues □ Español □ pycosni Getting started on eService: • You can find answers quickly by entering model names or passwords into the FAO Search bar show Account • Log In • Create New Product Registration • Product Registration

1. After logging in, click Product Registration to register the KX device(s) you have purchased.

ATEN Home Sign Out Language: English eService News General Issue ISSUE 2019 Please log the required your product listing? [Main] Welcome: Brett Open Case > If the support did not show up it might be already closed, please click on "Advance eSupport Search" to increase the all cases. Type Last Weekly Date Status Account - Log In - Create New Product Registration - Product Registration Support - FAQ Search - ATEN Hotkey / Product & Device Compatibility List - Download Center - Ask a Question - Trouble Shooting

1. After you have registered the KX device(s), click Trial Software Download.

Product Register >

Insert Please press "Insert" button to start register your purchased ATEN product serial numbe. Trial Software Download

Serial Number	Model	Date of Purchase	Invoice / Shipping Document	Warranty Due Date	Action
12345678901235	KE6940	2015/10/20

Note: The downloaded version of the KVM over IP Matrix Manager includes full functions and can configure up to 8 KX Series devices. If you would like to configure more KX Series devices, please contact your ATEN reseller to purchase a license and upgrade the license of your software, see page 68.

1. Click the software version you would like to download, then click Save.

My Download >

FAQ Attachment Download Trial Software Download
File Title	Web Site	File Download
CCKM V2.0.193 (Linux version)	CCKM Trial link V2.0.193 (click download icon to download CCKM Linux version)
CCKMV2.0.193 (Windows version)	CCKM Trial link V2.0.193 (click download icon to download CCKM Windows version)

1. Unzip the cckm_win_Vx.x.xxx.zip or cckm_linux_Vx.x.xxx.zip file and double click the *.exe file to start the installation.
2. Follow the instructions on the next page to install the software.

KVM over IP Matrix Manager Install

The following are instructions to install the full version of the KVM over IP Matrix Manager on a primary or secondary computer. For software requirements, see CCKM Requirements, page 8.

1. Insert the USB license key into a USB port on your computer. If using a virtual license, skip this step and see Upgrading License, page 68, after the installation is complete.

Note: If you have more than 8 KX Series devices in your setup, a USB license key is required to install the KVM over IP Matrix Manager.

1. Double-click the KXMatrixManagerSetup file to start the setup. When the Introduction screen appears, click Next.

KE Matric Manager Introduction Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing Install Complete InstallAnywhere will guide you through the installation of KE Manager. If an old version of KE Manager was already installed, please uninstall the old version first, then install current version in the same folder to keep all data. Click the 'Next' button to proceed to the next screen. If you want to change something on a previous screen, click the 'Previous' button. You may cancel this installation at any time by clicking the 'Cancel' button. Cancel Previous Next

1. The License Agreement appears:

KE Matrix Manager License Agreement Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete Installation and Use of KE Manager Requires Acceptance of the Following License Agreement: SOFTWARE LICENSE AGREEMENT LICENSE GRANT Aten International Co., Ltd. ("Licensor") grants to you a non-exclusive, non-transferable license to access and use KE Manager (the "Product") during the "Term" set forth below. You may install the Product on a hard disk or other storage device; install and use the Product on a file server for use on a network for the purposes of (i) permanent installation onto hard disks or other storage devices or (ii) use of the I accept the terms of the License Agreement I do NOT accept the terms of the License Agreement InstallAnywhere by Macrosion Cancel Previous Next

If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next.

1. The Choose Install Folder screen appears:

KE Matrix Manager Choose Install Folder Introduction License Agreement Choose Install Folder Choose Short-cut Folder Pre-Installation Summary Instilling... Install Complete Where Would You Like to Install? C:\Program Files\KE Matrix Manager Restore Default Folder Choose... Install Anywhere by Macrovision Cancel Previous Next

Select where you would like to install the program, and click Next.

1. The Choose Shortcut Folder screen appears:

KE Matrix Manager Choose Shortcut Folder Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete Where would you like to create product icons? In a new Program Group: KE Matrix Manager In an existing Program Group: Accessories In the Start Menu On the Desktop In the Quick Launch Bar Other: Choose... Don't create icons Create Icons for All Users Install Anywhere by Macrovision Cancel Previous Next

Select where to create shortcuts for the program by selecting the options provided, and click Next.

1. The Pre-Installation Summary screen appears:

KE Matrix Manager Pre-Installation Summary Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete Please Review the Following Before Continuing: InstallAnywhere by Macrovision Cancel Previous Install

Confirm the settings you've selected. If you want to make a change click Previous to go back, or click Install to begin the software installation.

1. When the process is done, the Install Complete screen appears:

KE MatrixManager Install Complete Congratulations! KE Manager has been successfully installed to: D:\IKE Manager Press "Done" to quit the installer. Install Anywhere by Macrosion Cancel Previous Done

Click Done.

Upgrading License

After you purchase a license to upgrade the KVM over IP Matrix Manager, go to the Settings - General tab (see page 133), and at the top page, select Click to Upgrade, and then browse for and activate your purchased license.

General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions ▼ Basic KE Matrix Manager Version 2.1.202 (2018-02-06 02:03) Serial Number Click to Upgrade KE Matrix Manager Name KE Matrix Manager Description Language English Beeper Enable Disable CCKM Timeout 30,min(1-180)Disable ▼ Network Ports HTTP Port 8080 HTTPS Port 8443 Device Port 9110 ▼ Fast Switching Fast Switching Disable Enable 1643x14W ▼ Account Policy Enforce Password History 3Disable

Linux Installation

The following are instructions to install the full version of the KVM over IP Matrix Manager on a Linux server. For software requirements, see CCKM Requirements, page 8.

1. Download the KVM over IP Matrix Manager installation file to the Linux server.
2. Change the properties of the installation file so that its executable by running the command: chmod a+x filename

Example: chmod a+x kemanager_setup.bin

1. Start the installation with the command:

sudo sh ./kemanager_setup.bin

1. When the Introduction screen appears, click Next.:

KE Matrix Manager Introduction Introduction License Agreement Choose Install Folder Choose Smorbid Folder Pre-Installation Summary Installing... Install Complete InstallAnywhere will guide you through the installation of KE Manager. If an old version of KE Manager was already installed, please uninstall the old version first, then install current version in the same folder to keep all data. Click the 'Next' button to proceed to the next screen. If you want to change something on a previous screen, click the 'Previous' button. You may cancel this installation at any time by clicking the 'Cancel' button. Cancel Previous Next

1. The License Agreement appears:

KE Matrix Manager License Agreement Introduction License Agreement Choose Install Folder Choose Smirrict Folder Pre-Installation Summary Installing... Install Complete Installation and Use of KE Manager Requires Acceptance of the Following License Agreement: SOFTWARE LICENSE AGREEMENT LICENSE GRANT Aten International Co., Ltd. ("Licensor") grants to you a non-exclusive, non-transferable license to access and use KE Manager (the "Product") during the "Term" set forth below. You may install the Product on a hard disk or other storage device, install and use the Product on a file server for use on a network for the purposes of (i) permanent installation onto hard disks or other storage devices or (ii) use of the I accept the terms of the License Agreement I do NOT accept the terms of the License Agreement Install/Work/Where by Macrosion Cancel Previous Next

If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next.

1. When the Choose Install Folder screen appears, select the location and continue through the installation by clicking Next.

2. After the software installs successfully, a directory provides useful links:

mitch@mitch-945GCM-S2L:/$ sudo -i
[sudo] password for mitch:
root@mitch-945GCM-S2L:~# ls -al
total 40
drwx---- 7 root root 4096 +-- 14 13:42 .
drwxr-xr-x 25 root root 4096 +-- 14 10:04 ..
-rw---- 1 root root 65 +-- 14 13:42 .bash_history
-rw-r--r-- 1 root root 3106 + 23 2015 .bashrc
drwx---- 2 root root 4096 七 20 04:49 .cache
drwx---- 3 root root 4096 +-- 13 16:07 .gnupg
drwxrwxr-x 4 root root 4096 +-- 14 13:29 .java
drwxrwxr-x 5 root root 4096 +-- 14 13:39 KeManager
drwxrwxr-x 2 root root 4096 +-- 14 09:58 .oracle_jre_usage
-rw-r--r-- 1 root root 148 八 17 2015 .profile
root@mitch-945GCM-S2L:~# cd KeManager/
root@mitch-945GCM-S2L:~/KeManager# ls
kemanager Query_Service Uninstall_Matrix_Manager
_kemanager_installation Service_Manager
root@mitch-945GCM-S2L:~/KeManager# 

1. The "Uninstall_Matrix_Manager" can be used to uninstall the software. By default the root folder can be accessed as shown below:

sudo -i cd /root cd KeManager sudo ./Uninstall_Matrix_Manager 

1. To check and stop the KVM over IP Matrix Manager service, use the following commands:

cd KeManager sudo ./Query_Service Stop service: sudo ./Stop_Service 

root@mtch-945GCM-S2L:-/KeManager# sudo ./Query_Service java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed node) VAJSW: yajsw-stable-11.04 OS : Linux/4.4.0-92-generic/amd64 JVM : Oracle Corporation/1.8.0_121 Sep 07, 2017 2:13:51 PM org.apache.commons.vfs2.VfsLog info INFO: Using "/tmp/vfs_cache" as temporary files store. Sep 07, 2017 2:13:52 PM org.rzo.yajsw.os.posix.PosixService init INFO: /etc/init.d/jkemaker-service already exists Sep 07, 2017 2:13:52 PM org.rzo.yajsw.os.posix.PosixService getpid INFO: wrapper pid file: /run/wrapper.kenanager-service.pid Name : kenanager-service Installed : true Running : false Interactive : false Automatic : false Manual : false Disabled : false Paused : false Unknown : false Press [Enter] ... root@mtch-945GCM-S2L:-/KeManager# cd Service Manager/ root@mtch-945GCM-S2L:-/KeManager/Service_Manager# ls Install Service Start Service Stop Service Uninstall Service root@mtch-945GCM-S2L:-/KeManager/Service_Manager# sudo ./Stop_Service java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed node) java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed node) VAJSW: yajsw-stable-11.04 OS : Linux/4.4.0-92-generic/amd64 JVM: Oracle Corporation/1.8.0_121 Sep 07, 2017 2:15:01 PM org.apache.commons.vfs2.VfsLog info INFO: Using "/tmp/vfs_cache" as temporary files store. Sep 07, 2017 2:15:02 PM org.rzo.yajsw.os.posix.PosixService init INFO: /etc/init.d/jkemaker-service already exists ********** STOPPING kenanager-service ********** Sep 07, 2017 2:15:04 PM org.rzo.yajsw.os.posix.PosixService stop INFO: Stopping kenanager-service ... VAJSW: yajsw-stable-11.04 OS : Linux/4.4.0-92-generic/amd64 JVM : Oracle Corporation/1.8.0_121 ********** STOPPING kenanager-service ********** Service kenanager-service stopped

1. To check and start the KVM over IP Matrix Manager service, use the following commands:

cd KeManager sudo ./Query Service Stop service: sudo ./Start service

root@mitch-945GCM-S2L:-/KeManager/Service_Manager# sudo ./Start_Service java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed mode) java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed mode) YAJSW: yajsw-stable-11.04 DS : Linux/4.4.0-92-generic/amd64 DVM : Oracle Corporation/1.8.0_121 Sep 07, 2017 2:17:27 PM org.apache.commons.vfs2.VfsLog info INFO: Using "/tmp/vfs_cache" as temporary files store. Sep 07, 2017 2:17:28 PM org.rzo.yajsw.os.postix.PosixService Init INFO: /etc/init.d/kemanager-service already exists ************************** STARTING kemanager-service ************************** Sep 07, 2017 2:17:28 PM org.rzo.yajsw.os.postix.PosixService getPid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Sep 07, 2017 2:17:33 PM org.rzo.yajsw.os.postix.PosixService start INFO: Starting kemanager-service ... YAJSW: yajsw-stable-11.04 DS : Linux/4.4.0-92-generic/amd64 DVM : Oracle Corporation/1.8.0_121 ************************** STARTING kemanager-service ************************** Service kemanager-service started Sep 07, 2017 2:17:33 PM org.rzo.yajsw.os.postix.PosixService getPid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Sep 07, 2017 2:17:34 PM org.rzo.yajsw.os.postix.PosixService getPid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Sep 07, 2017 2:17:34 PM org.rzo.yajsw.os.postix.PosixService getPid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Service kemanager-service started root@mitch-945GCM-S2L:-/KeManager/Service Manager#

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Overview

The CCKM KVM over IP Matrix Manager can be accessed through most standard web browsers and via Telnet. Once users log in and are authenticated, the browser GUI comes up. The first section explains the login procedure and web browser components. The last section provides details for connecting via Telnet.

Logging In

To log into the KVM over IP Matrix Manager, do the following:

1. Open the browser and specify the IP address of the computer installed with the KVM over IP Matrix Manager, in the browser's URL location bar.

Note: If the administrator has configured the HTTP or HTTPS port setting as something other than the default, you must include http://or https:// before the IP address, and specify the port number along with the IP address. For example:

https://192.168.1.20:8443

Where 8443 is the https port number, or 8080 is the http port number, and a colon is inserted between it and the IP address.

1. If a Security Alert box appears, accept the certificate – it can be trusted (See Trusted Certificates, page 227 for details). The Login page appears:

Login Username administrator Password .......... English Remember this account Login

1. Enter the Username and Password and click Login.

Note: Only administrator accounts can be used to log in. By default, the username and password are administrator and password, respectively.

1. For security purposes, the system will prompt you to change the password immediately.

Warning For security reasons, you must change the login password. OK

Click OK for the password change dialog box.

Change Password Password ...... Confirm ...... CANCEL OK

1. Enter the new password and confirm it by entering the password again.
2. Click OK to complete the change and the KVM over IP Matrix Manager main page appears. Refer to the next page for more details.

The KVM over IP Matrix Manager Main Page

After you have successfully logged in, the web browser's main page appears:

ATEN EVM over 8" Master Manager System Status Transmitter Active Binary C/State Total 0 0 0 ... Receiver Active Binary C/State Total 0 0 0 ... Switch Active Binary C/State Total 0 0 ... Users Active Binary C/State Total 1 0 ... Profile None ... Lug 0 2 4 Information ... Temporary User (Windows) Connections Scheduled Profile Scheduled Profile

Web Components

The web components are described in the table below:

No.	Item Description
1	Install Wizard This icon helps	you locate Transmitters/Receivers on the LAN to add them to the KVM over IP Matrix Manager (see Installation Wizard, page 77). If a device can't be found, check the Network settings in the device's OSD menu (see page 41 & 46).
2	System Settings	Click this icon to enter the System Setting section where you can configure the KVM over IP Matrix Manager. The Settings are discussed on page 133.
3	Logout Click this button to log	out of your KVM over IP Matrix Manager web session.
4	Interactive Display Panel This	is your main work area. Scroll the page up or down to view the various selections. Some items can be clicked to open a settings page, while others provide status information.
5	Instant Link Clicking this icon	opens the lower bar which allows you to instantly connect KX devices. Instant Link is discussed on page 83.
6	KE & KX Toggle Click this button to switch between KE and KX Series device configuration page.

Interactive Display Panel

The functions associated with each of the icons on the main interactive display panel are explained in the table below:

Icon Function
	System Status: System Status provides an overview of the transmitter, receiver, user, profile, and log status. Each heading can be clicked to open the respective settings page. System Status is discussed on page 91.
	Connections: Connections provides a visual display of current transmitter and receiver connections. Connections is discussed on page 161.
	Scheduled Profile: Scheduled Profile provides an overview of connection profiles that are scheduled to run. Scheduled Profile is discussed on page 165.
	Sessions: Sessions provides a list of current user sessions. Sessions is discussed on page 167.
	Refresh: The Refresh button provides a way to update the information currently being displayed on the page.
	To Top: This button appears at the bottom right corner of the Interactive Display Panel and allows you to jump back to the top of the page.

Installation Wizard

Use the Install Wizard to add transmitters, receivers, and/or network switches to the CCKM. The wizard locates devices on the network and walks you through adding them. To add devices, do the following:

1. Connect all transmitters, receivers, and/or network switches to the LAN.
2. On the CCKM main page, click the Install Wizard icon (page 75). This dialog box appears.

Install Wizard

Select the device(s) you want to add.

Transmitter or Receiver

Black electronic device with ports and a lid, no visible text or symbols

Network Switch

Black networking device with multiple Ethernet ports (no visible text or labels)

CANCEL

NEXT

• To add transmitters and/or receivers, select Transmitter or Receiver, click Next, and refer to Adding Transmitters and Receivers, page 78.
• To add network switches, select Network Switch, click Next, and refer to Adding Network Switches, page 81.

Adding Transmitters and Receivers

1. On the installation wizard for transmitters and receivers, select options to locate the devices:

Install Wizard 1. Connect all Transmitters and Receivers to the local area network. Search Local Search Subnet Transmitter 1 [1]00-10-74-D4-00-C2 Receiver 1 [1]00-10-74-D4-00-C7 CANCEL NEXT

Item Description
Search Local	Check this box and click the Refresh button to search the local area network for Transmitters/Receivers.
Search Subnet Check this box	box, enter a subnet IP and then click the Refresh button to search the subnet for Transmitters/Receivers.
Transmitter / Receiver	Displays the number of Transmitters and Receivers that have been discovered on the network. Use the check boxes next to the Transmitters/Receivers to select the devices you want to add.
	The Refresh button provides a way to update the information currently being displayed in the install wizard window.

1. Check the boxes under Transmitter / Receiver to select the devices you want to add, then click Next.
2. Under Assign IP Address select an option to configure the network settings, then click Next.

Install Wizard 2. Assign IP Address. Transmitter 1 Receiver 1 IP Range Transmitter ~ Receiver ~ DHCP Use Original IP Setting BACK NEXT

Item Description
IP Range	Select the IP Range radio button to enter a series of static IP addresses to assign to the Transmitters/ Receivers that you are adding.
DHCP	Select the DHCP radio button for dynamic IP address assignment.
Use Original IP Setting Select this radio button to use the IP address currently configured on the Transmitter/Receiver.

1. Use the Naming Rule radio button to create a naming convention (Title + Number); or Use Original Name to use the name currently configured on the Transmitter/Receiver, then click Next.

Install Wizard 3. Rename devices automatically. ○ Naming Rule Transmitter Title + Number start from Receiver Title + Number start from ● Use Original Name BACK NEXT

1. Confirm each Transmitter's Name, IP Address, Audio setting and check the boxes to set Permissions*, then click Next and repeat the process for Receivers.

Install Wizard 4. Confirm Transmitter information. Permissions ✓ View Only ✓ Share ✓ Occupy ✓ Exclusive ✓ Login No MAC Name IP Address 1 00-10-74-D4-00-C2 KX9970T 10.3.66.50 1 00-10-74-D4-00-C7 KX9970R 10.3.66.51 BACK NEXT

Note: See Transmitter Permissions, page 103, and Receiver Permissions, page 115 for information about setting permissions.

1. Click Done.

Adding Network Switches

1. On the installation wizard for network switches, specify the search parameters to locate the devices:

Switch Wizard

1. Please enter a specific IP address and range to discover devices

IP Range Switch Manufacturer ATEN ✓ Search via SNMP v1 Port 161 Community / User Name Timeout 1000 Milliseconds □ Search via SNMP v2c □ Search via SNMP v3

BACK NEXT

Item Description
IP Range	Specify the IP address range to search for the network switch to be added.
Switch Manufacturer Selects	the manufacturer of the network switch to be added.
Search via SNMP v1 / v2c / v3	Select to search via SNMP v1 / v2c / v3 by entering the corresponding Port, Community / Username and Timeout parameters

1. Check the boxes next to the network switch devices you want to add.

2. Optionally modify the Device Name of the network switch(es) to be added, then click Next.

Switch Wizard 2. Add device(s) Device Name ○ Model ○ MAC Address ○ IP Address ○ C50152-GA_11-s11111111 C50152 00:40.C7.T5.E8.3E 10.0.92.11 BACK NEXT

1. For optimal working with the KX Matrix System, make sure to enable the related network services and click Next.

Switch Wizard 3. Enable services for better connection In order to make sure the switch(es) could work well with KE system. The following configurations need to be enabled before you start to use. IGMP Snooping IGMP Querier Fast Leaver Unregistered Multicast Flow Control Speed Mode set to Auto SKIP NEXT

1. Click Done to finish.

Instant Link

At the bottom of the KVM over IP Matrix Manager Main Page is the Instant Link bar. In this section you can quickly connect Receivers to Transmitters.

The top panel provides the Receiver List, and the bottom panel provides the Transmitter List. To create a connection, click a Receiver in the top panel and use the drop-down menu to select a Transmitter (as shown in the image below); or drag-and-drop Transmitters from the bottom panel to Receivers in the top panel. Configure as many Receiver to Transmitter connections as needed, and then click Apply.

Instant Link KE KX Location All Devices Ratio Normal Active Standby Offline Access Mode Occupy Auto Apply APPLY KX9970T67 Select TX KX9970R... KX9970R KX9970T67 KX9970T1 KX9970T8 VirtualTX TransMit2 GroupTX KX9970T67 KX997... KX9970T1 KX997... KX9970T61 KX997... VirtualTX VirtualTX TransMit2 VirtualTX KX9970T67 KX997... KX9970T61 KX997... Copyright (c): 2015 ATEN International Co., Ltd

Item Description
Instant Link The Instant Link	bar provides access to quickly connectReceivers to Transmitters. Click the bar to open the panel, click again to minimize the panel. The top panel provides a list of all the Receivers discovered on the LAN.Click a Receiver and use the drop-down menu to select a Transmitter.
Transmitter List Click the Tr	transmitter List bar to open the panel. The panel provides a list of all the Transmitters discovered on the LAN. Drag-and-drop Transmitters in the bottom panel to Receivers in the top panel to establish connections.The panel size of the Transmitter List is adjustable by clicking-and-dragging its border.
Location Use the drop-down	menu to select a location to filter theReceivers or Transmitters displayed on the page.
Ratio Use the drop-down list	to adjust the icon size of the Receivers / Transmitters.
Q	Click and type keywords to filter/search for Receivers / Transmitters.
	Click this icon to show individual Receivers.
	Click this icon to show only video wall Receivers.
	Click this icon to show only Receiver Group Receivers.
Access Mode Click a device	and use the drop-down box to set the access mode: Occupy, View Only, or Exclusive.
Auto Apply Checking this box	allows you to drag and drop devices and apply the connection immediately without having to click the Apply button.
Apply Click Apply to connect the devices.
Cancel Click Cancel to exit without connecting.

RS-232 / Telnet

The KX Series can be operated and configured via a remote terminal session using Telnet. This is a useful means for configuring devices when they are first set up and connected to the network.

Telnet

To log into the KX Series device by means of a Telnet session, do the following:

1. On your computer, open a terminal (command line) session.
2. At the prompt, key in the KX device's IP address with port 23 in the following way:

telnet [IP address] [port]

1. Please press "T / t" to start "TextMenu" The login screen appears. At the login prompt, provide the Password.

Welcome to ATEN KE8950 User Station Copyright(c) 2009-2013 ATEN International Co., Ltd. --Press ENTER to start CLI session --Press T/t to start TextMenu : Password:***** ********************************************************************** KE8950 User Station User Station Configuration ********************************************************************** 1. Network 2. Properties 3. System Q. Logout Select one:

Note: The default password for Telnet sessions is password.

RS-232

To log into the KX Series device by means of a RS-232 session, do the following:

1. The controller's serial port should be configured the same as the Receiver's default configuration, as shown below:

Baud Rate 9600
Data Bits 8
Parity None
Stop Bits 1
Flow Control None

The Receiver's Function Switch should be set to RS-232 Config (see page 11). Before executing RS-232 commands across a network you must install the KVM over IP Matrix Manager on a computer and ensure that it is online.

1. Please press "T / t" to start "TextMenu" The login screen appears. At the login prompt, provide the Password.

Welcome to ATEN KE8950 User Station Copyright(c) 2009-2013 ATEN International Co., Ltd. --Press ENTER to start CLI session --Press T/t to start TextMenu : Password:***** ********************************************************************** KE8950 User Station User Station Configuration ********************************************************************** 1. Network 2. Properties 3. System Q. Logout Select one:

Note: The default password for Telnet sessions is password.

Configuration Menu

Once a Telnet connection to the KX device is established, the device's text-based Configuration Menu comes up, allowing you to select options by entering a number on the following screens:

Main Menu

KX9970 Receiver

Receiver Configuration

1. Network
2. Properties
3. System
   Q. Logout

Select one:

1. Network

KX9970 Receiver

Network Settings

1. IP Installer [Enabled]
2. DHCP [Disabled]
3. IP Address [172.17.17.34]
4. Subnet Mask [255.255.255.0]
5. Default Gateway [172.17.17.254]

Q. Exit

Select one:

2. Properties

KX9970 Receiver

Device Properties

1. Mode [Matrix]
2. Transmitter Video IP Address [172.17.17.35]
3. Transmitter Audio IP Address [172.17.17.35]
4. Transmitter USB IP Address [172.17.17.35]
5. Transmitter RS232 IP Address [172.17.17.35]
6. UART Configuration
7. Video [Enabled]
8. Audio [Enabled]
9. USB [Enabled]
10. RS232 [Enabled]
11. KVM over IP Matrix Manager IP [172.17.17.33]
12. KVM over IP Matrix Manager Port [9110]
13. Beeper [Enabled]
14. USB Mode [VM]
15. USB Secure Transmit [Disabled]

Q. Exit

Select one:

3. System

KX9970 Receiver

System Setting

1. Device Name [KX9970R]

2. Device Description [Receiver1]

Device IP Address: 172.17.17.34

Device MAC Address: 00:10:74:A8:01:23

Device FW Version: V1.1.109

Device Serial Number:

1. Password [Enabled]

2. Change Password

3. System Reboot/Reset to Factory Default

Q. Exit

Select one:

Note: The Reset to Factory Default function resets everything but the login information to the factory default settings. To reset the login information, refer to Reset All Information on page 229.

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Chapter 6

System Status

Overview

The System Status panel is found at the top of the KVM over IP Matrix Manager main page. This section provides status information about

Transmitters, Receivers, Network Switches, Users, Profiles, and Logs. Click on a selection to open a Settings page, which are discussed in the sections that follow.

CCKM KVM over IP Matrix Manager Administrator,Welcome to the KVM over IP Matrix Manager System Status Transmitter Active Standby Offline Total 0 14 14 *** Receiver Active Standby Offline Total 0 9 9 *** Switch Active Offline Total 2 0 2 *** Users Profile Log Online Idle Total Next Schedule Warning Error Informaties 1 8 3 None 211 58 446 *** Redundancy Status: Primary/Walking Connections Tx-FX RX-TX Receiver Transmitter Units Instant Link KE KX

System Status

The System Status panel contains six sections that provide information and a link to each settings page. Each settings page can be accessed by Clicking within the section: Transmitter, Receiver, Switch, Users, Profile, or Log. Each section is explained in the table below and the Settings on the pages that follow.

Item Description
Transmitter This section provides an overview of the Transmitters added to the KVM over IP Matrix Manager:Active: Shows the number of Transmitters that are currently online and connected to a Receiver.Standby: Shows the number of Transmitters that are online but not connected to a Receiver Offline: Shows the number of Transmitters added to the KVM over IP Matrix Manager that are not online.Total: Displays the total number of Transmitters added to the KVM over IP Matrix Manager.
Receiver This section provides an overview of the Receivers added to the KVM over IP Matrix Manager:Active: Shows the number of Receivers that are currently online and connected to a Transmitter.Standby: Shows the number of Receivers that are online but not connected to a Transmitter Offline: Shows the number of Receivers added to the KVM over IP Matrix Manager that are not online.Total: Displays the total number of Receivers added to the KVM over IP Matrix Manager.
Switch This section provides	an overview of the Network Switches added to the KVM over IP Matrix Manager:Active: Shows the number of Network Switches added to the KVM over IP Matrix Manager that are currently online Offline: Shows the number of Network Switches added to the KVM over IP Matrix Manager that are not online.Total: Displays the total number of Network Switches added to the KVM over IP Matrix Manager.
Users This section provides	an overview of users with KVM over IP Matrix Manager sessions:Online: Shows the number of users that are logged into OSD or KVM over IP Matrix Manager web sessions.Idle: Shows the number of users not logged into OSD or KVM over IP Matrix Manager web sessions.
Profile This section provides	an overview of Profile and Profile Schedules:Total: Shows the total number of Profiles available.Next scheduled to run: Shows the name of the next Profile scheduled to run.Days later: Shows the number of days until the next Profile is scheduled to run.
Log This section provides an	overview of system logs:Warning: Shows the number of warnings logs generated since the event log was cleared.Error: Shows the number of error logs generated since the event log was cleared.Information: Shows the number of information logs generated since the log was cleared.
Redundancy Status	This section provides information about the Redundancy mode. The first set of brackets shows which server is hosting the KVM over IP Matrix Manager database:[Primary] or [Secondary]. If Redundancy is disabled the first bracket will read: [Standalone]. The second set of brackets show the status:[Working]: The server is actively hosting the KVM over IP Matrix Manager database.[Standby]: This message appears when database operations are idle.

Transmitter

Click Transmitter in the System Status panel to open the settings. On this page you can add, delete and configure Transmitters (physical transmitters), Virtual Transmitters (multi-source) and Transmitter Groups (multi-video source). The KVM over IP Matrix Manager automatically adds Transmitters connected to the local area network with a valid IP address.

Inspector Receiver Switch Account Stroke Log KC RX Active Standby Offline All Devices Copper D-SPF U-SPF DC1 DC2 KONIPTOT No Signal KONIPTOT Copper U-SPF U-SPF DC1 DC2 KONIPTOT No Signal KONIPTOT

The meanings of the icons and headings on the page are straightforward and let you view and configure Transmitters.

Active refers to a Transmitter connection that is online and in use.
Standby refers to a Transmitter connection that is online.
- Offline refers to a Transmitter connection that is offline.
- All Devices ▼ Use this drop-down menu to filter Transmitters by location. Use Locations to limit the Transmitters seen on the page.

• • Click to add a new Location.
• Select a Transmitter and click the Move to icon to add devices to a Location.
• ✗ Select a Location from the drop-down menu and click this icon to delete it.

Select a Location and click this icon to change the name.

/ Click to turn Beeper & LED Flashing on/off.
Click to delete selected Transmitters.
Click an option to have selected Transmitters:

• Copy & Paste: Copy settings from one Transmitter and paste them to another (see Copy & Paste, page 99).
• Reboot: Shut down and restart.
• Reset to Factory: Reset all setting to the factory default.

Note: The Reset to Factory function resets everything but the login information to the factory default settings. To reset the login information, refer to Reset All Information on page 229.

• • Click to Create Virtual TX or Create TX Group (page 100 & 102).
    Click to set Transmitter permissions (page 103).
• Click to search for Transmitters.
• Click to filter Transmitters shown on the page.
  Click to switch between Grid View and List View.

SFP+ Module and Power Detection

• When an SFP+ module is used on the Transmitter added, the CCKM can automatically detect and display its type, between Fiber and Copper, as exemplified below.
• When an power source is used on the Transmitter added, the CCKM can automatically detect which DC power jack is used, between Power 1 and Power 2, as exemplified below.

Copper L-SFP U-SFP DC1 DC2 KX9970T No Signal KX9970T

Transmitter Configuration

When the KVM over IP Matrix Manager discovers Transmitters on the network they appear on the Transmitter settings page. Double-click a Transmitter to configure its settings.

Transmitter Configuration Basic Device Name KX9570T Description Location Unallocated Mode ○ Extender ● Matrix Enable Media ✓ Video ✓ Audio ✓ USB ✓ RS232 Audio Output ● DP ○ Analog ○ Auto EDID Mode ATEN Default Multicast Video ● Enable ○ Disable Multicast Audio ● Enable ○ Disable Occupy Timeout 5 sec(0-240) Port OS Win/Linux 1 OS Language English (US) CCKM IP 10.3.66.73 9110 IP Installer ● Enable ○ Disable ○ View Only RS232 Settings Baud Rate 5600 ✓ Stop Bits Parity None ✓ Flow Control Data Bits 1 None ✓ Video Settings Video Type DP Color Depth 36 Bandwidth Unlimited Video Quality Light Compression Background Refresh Every 32 frames IP Settings ○ DHCP ● Manual IP Address 10.3.66.60 Subnet Mask 255.255.255.0 Default Gateway Password Protection ○ Disable ● Enable Password .......... Confirm .......... CANCEL SAVE

Item Description
Basic Device Name: Enter a name for the Transmitter.
Item Description
Basic	EDID Mode: EDID contains a display's basic information and is used by the source device to utilize the best resolution across different monitors. When Manual or Remix is selected, the Receiver's OSD will have a button allowing the local EDID setting to be configured for the connection (see EDID Mode, page 55). Select how you want the source device to acquire the display's EDID:♦ ATEN Default: EDID is set to the default ATEN configuration.♦ Auto: Checks the EDID of all connected displays and the ATEN default EDID to use the best common resolution for all displays.♦ Manual: Manually set the EDID configuration from the Receiver's OSD (see EDID Mode, page 55).♦ Remix: Manually checks the EDID of all connected displays and the ATEN default EDID to use the best common resolution for all displays (see EDID Mode, page 55).Multicast Video: Select Enable to allow a broadcast of the Transmitter's video signal to be sent to multiple Receivers.Multicast Audio: Select Enable to allow a broadcast of the Transmitter's audio signal to be sent to multiple Receivers.Occupy Timeout: Set a time threshold for Receivers whose Access Mode has been set to Occupy If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.Port OS: Use the drop-down menu to select the operating system on the computer connected to the Transmitter.OS Language: Use the drop-down menu to select the operating system language on the computer connected to the Transmitter.CCKM IP: Set the IP address and Port number of the computer running the KVM over IP Matrix Manager. The default port number is 9110.IP Installer: The IP Installer is an external Windows-based utility for assigning an IP address to the device. Click a radio button to select Enable, Disable or View Only for the IP Installer utility. See IP Installer, page 226 for instructions.
Item Description
Video Settings These refer to the Transmitter's video settings:
		Video Type: Select the DVI video connector being used by the display: DP (DisplayPort).Color Depth: Select the number of bits to use for the color depth: 24, 30, or 36 (default setting). This is the number of bits used to describe the color of a single pixel. A bit depth determines the number of colors that can be displayed at one time.Bandwidth Limit: Select the maximum bandwidth that the Transmitter can use to transmit video over the network. A lower bandwidth transmits lower quality video; a higher bandwidth sends higher quality video but this can affect network speed.Video Quality: Select the video quality to use, with the highest to lowest quality being Lossless > Light Compression > Medium Compression > Heavy Compression > Maximum Compression.Background Refresh: Sets how often the Transmitter refreshes the background image on the connected display. Options are to refresh every 256,128, 64, 32,16, or 0 frames.
IP Settings	For dynamic IP address assignment, select the DHCP radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Manual radio button and fill in the fields with values appropriate for your network.For information to configure the network settings locally on the device, see Network Configuration, page 33.
Password Protection	Select Enable to require a password to access the Transmitter's OSD configuration screens (see page 41).Enter a Password, and confirm the password in the Confirm box.
RS232 Settings Configure the serial device settings for the Transmitter. The default settings are:Baud Rate: 9600Parity: NoneData Bits: 8 bitsStop bits: 1 bitFlow Control: None
Item Description
Replace Device	Click Replace Device in the top left corner to replace an old Transmitter with a new one.* All settings are copied from the old Transmitter to the new Transmitter. Before using this feature, connect the new Transmitter to the network. After clicking Replace Device, use the drop-down menu to select the new Transmitter where the settings will be applied.Note:1. This option only appears when a Transmitter is offline.2. This feature can be used for both Receivers and Transmitters. Replacement should be carried out on a similar model.
Save Click Save to save changes to the properties.
Cancel Click Cancel to exit without saving.

Copy & Paste

Copy & Paste allows you to copy settings from one Transmitter and paste them to another. To copy Transmitter settings to another device, do the following:

1. Select a Physical Transmitter.
2. On the Transmitter menu bar, click Copy & Paste (page 95).
3. Check the boxes of the settings you want to copy, and click Next.

Copy & Paste

1. Please select the items you want to copy.

Select All Basic Description Location Mode Enable Media EDI Mode Multicast Video Multicast Audio Occupy Timeout Port OS OS Language CCKM IP IP Installer Unselect All RS232 Settings Baud Rate Parity Data Bits Stop Bits Flow Control Video Settings Video Type Color Depth Bandwidth Video Quality Background Refresh CANCEL NEXT

1. Select the Transmitter(s) where you want to apply the settings, and click Done.

Copy & Paste

2. Please select the devices you want to paste.

Select All Unselect All PREVIOUS DONE

Virtual Transmitter

Creating a Virtual Transmitter allows you to create one connection that sources media (KVM, audio, USB, serial) from different Transmitters. Virtual Transmitters appear on the Transmitter settings page with Virtual TX in the top right corner. Simply select an online Transmitter for each media source. Dual Display Transmitters can be added as two separate Virtual Transmitters.

To create a Virtual Transmitter, in Transmitter settings click + and then select Create Virtual TX.

Create Virtual TX Name VirtualTX1 Description Location Unallocated Video + Keyboard + Mouse Select Device Audio Select Device USB Peripheral Select Device Serial Select Device CANCEL APPLY

Item Description
Name Enter a name for the Virtual Transmitter.
Description Enter a description for the Virtual Transmitter.
Location Use	the drop-down menu to select a location for the Virtual Transmitter or leave it as All Devices. See Location, page 94, for details.
Video + Keyboard + Mouse	Use the drop-down menu to select a KVM (keyboard, video, mouse) source for the Virtual Transmitter.
Audio Use the drop-down menu to select an audio source for the Virtual Transmitter.
USB Peripheral	Use the drop-down menu to select a USBPeripheral source for the Virtual Transmitter.
Serial Use the drop-down menu to select a serial source for the Virtual Transmitter.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.

Transmitter Group

Creating a Transmitter Group allows you to create a connection that sources the video from multiple Transmitters to view at across multiple Receiver displays. To use this feature, connect a Transmitter Group to a Receiver Group (page 111). Transmitter Groups appear at the bottom of the Transmitter settings page.

To create a Transmitter Group, in Transmitter settings click + and then select Create Group TX.

Create TX Group Name TXGroup1 Description Location Unallocated Audio - USB - Serial - From the same PC video output Select a physical transmitter... Copper LAFP USFP DC1 DC2 KON/OT No Signal KON/OT CANCEL SAVE

Fill in the appropriate information and then double-click or drag-and-drop Transmitters to add or remove them in the top panel. The Transmitters in the top panel will be used as the video source for the Receiver Group at the Receiver.

Item Description
Name Enter a name for the description	Transmitter Group.
Description Enter a description	on for the Transmitter Group.
Location Use the drop-down	menu to select a location for the Transmitter Group or leave as All Devices. See Location, page 94, for details.
From the same PC video output	Enable to indicate that all of the video outputs in this Transmitter Group are from the same multi-screen PC.
Save Click Save to save the	changes.
Cancel Click Cancel to exit	without saving.

Note: 1. You can create up to 4 transmitter groups.

1. Any transmitter can only be added to 1 transmitter group with the From the same PC video output option selected at a time.

Transmitter Permissions

Transmitter Permissions sets the users and groups that can access a Transmitter, Virtual Transmitter, and Transmitter Group.

Select a device under Transmitter List, and then next to each user or group click All, View, Occupy, or Exclusive to grant them permission to connect to the Transmitter with this access type. A green block denotes that the user has access.

To set Transmitter Permissions, in Transmitter settings, click 🔒.

Set Transmitter Permissions Transmitter List IX09970T Users All View Share Occupy Exclusive Login lan test Group Inherited Permission Granted No Permission Unsupported CANCEL APPLY

Item Description
Transmitter List	Lists Transmitters, Virtual Transmitters and Transmitter Groups that can be selected to set permissions.
Drop-Down Menu	Use the drop-down menu to selectUser or Group. After making a selection, the list of users or groups appears. Set permissions by selecting the access type (All, View,Share, Occupy, Exclusive) next to each user or group.
Access Type Select the access you want to grant to a user or group by clicking the boxes under the headings. This defines how the Transmitter can be accessed by a user or group. The access type will appear available for the user in the Receiver's OSD Connections menu. To disable an access type, uncheck a box in the heading.All: Select to grant all access permissions, View, Share, Occupy and Exclusive, to the users or user groups.View: User can only view the remote screen, and cannot perform operations on it.Share: All users accessing the Transmitter can simultaneously share control of the Transmitter. Input from the users is placed in a queue and executed chronologically.Occupy: The first user to access the Transmitter has control. However, additional users may view the Transmitter's video. If the user who controls the Transmitter is inactive for longer than the time set in the Transmitter's Timeout box, control is transferred to the first user to move the mouse or strike the keyboard.
Access Type	Exclusive: The first user to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply when Transmitters are accessed with this setting.Login: The users are required to use their password to log in for the console video transmission on the connected monitors.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.

Receiver

Click Receiver in the System Status panel to open the settings. The Receiver page allows you to add, delete and configure Receivers (physical receivers), Receiver Groups, and Video Walls. The KVM over IP Matrix Manager automatically adds Receivers connected to the local area network with a valid IP address.

Transmitter Panalyzer Switch Account Delete Log ICT IOX Audio Standlay Offsw All Devices ICAMTOR ICAMTOR Copper L SFP U SFP DC1 DC2 ICAMTOR Copper L SFP U SFP DC1 DC2

The meanings of the icons and headings on the page are straightforward and let you view and configure Receivers.

Active refers to a Receiver connection that is online and in use.
Standby refers to a Receiver connection that is online.
- Offline refers to a Receiver connection that is offline.
- All Devices ▼ Use this drop-down menu to filter Receivers by location. Use Locations to limit the Receivers seen on the page.

• • Click to add a new Location.
• Select a Receiver and click the Move to icon to add devices to a Location.
• ✗ Select a Location from the drop-down menu and click this icon to delete it.

- Select a Location and click this icon to change the name.

/ Click to turn Beeper & LED Flashing on/off.
Click to delete selected Receivers.
Click an option to have selected Receivers:

• Copy & Paste: Copy settings from one Receiver and paste them to another (see Copy & Paste, page 110).
• Reboot: Shut down and restart.
• Reset to Factory: Reset all setting to the factory default.

Note: The Reset to Factory function resets everything but the login information to the factory default settings. To reset the login information, refer to Reset All Information on page 229.

• • Click to Create Receiver Group or Video Wall (page 111 & 112).
• Click to set Receiver permissions (page 115).
  Click to search for Receivers.
  Click to filter Receivers shown on the page.
  Click to switch between Grid View and List View.

SFP+ Module and Power Detection

• When an SFP+ module is used on the Transmitter added, the CCKM can automatically detect and display its type, between Fiber and Copper, as exemplified below.
• When an power source is used on the Transmitter added, the CCKM can automatically detect which DC power jack is used, between Power 1 and Power 2, as exemplified below.

IXK9970R Copper L-SFP U-SFP DC1 DC2

Receiver Configuration

When the KVM over IP Matrix Manager discovers Receivers on the network they appear on the Receiver settings page. Double-click a Transmitter to configure its settings.

Receiver Configuration Basic Device Name KX9970R Description Location Unallocated Mode Extender Matrix Enable Media Video Audio USB RS232 Audio Output DP Analog Both CCKM IP 10.3.66.73 9110 IP Installer Enable Disable View Only RS232 Settings Baud Rate 9600 Parity None Data Bits 8 Stop Bits 1 Flow Control None Extender Properties Transmitter Video IP 192.168.0.61 Transmitter Audio IP 192.168.0.61 Transmitter USB IP 192.168.0.61 Transmitter RS232 IP 192.168.0.61 IP Settings DHCP Manual IP Address 10.3.66.85 Subnet Mask 255.265.255.0 Default Gateway Password Protection Disable Enable Password .......... Confirm .......... USB Mode Mode Virtual Media Generic USB Device Encryption Enable CANCEL SAVE

Item Description
Basic Device Name	Enter a name for the Receiver.
	Description: Enter a description for the Receiver.
	Location: Use the drop-down menu to select a Location for the device. Locations help organize how you view Receivers on the settings page.
	Mode: Use the radio button to select how the Receivers will be installed and managed:
	Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver's OSD menu.
	Select Matrix mode to manage devices and connections over the LAN from the KVM over IP Matrix Manager. This mode is for advanced administration of Transmitter and Receiver connections configured within the KVM over IP Matrix Manager Web GUI.
	Enable Media: Select which source type the Receiver can stream: Video, Audio, USB and RS232.
	Audio Output: Use this option to independently stream DP, Analog, or Both audio signals to digital or analog audio output devices (speakers) connected to the Receiver.*
	CCKM IP: Set the IP address and Port number of the computer running the KVM over IP Matrix Manager. The default port number is 9110.
	IP Installer: The IP Installer is an external Windows-based utility for assigning an IP address to the device. Click a radio button to select Enable, Disable or View Only for the IP Installer utility. See IP Installer, page 226 for instructions.
RS232 Settings Configure the serial device settings for the Transmitter. The default settings are:
Extender Properties	If you selected Extender mode (under Basic) set the Transmitter IP address for the Receiver's Video, Audio, USB, and RS232 source. If you selected Matrix mode (under Basic) the Properties will be grayed out. Use Transmitters, Virtual Transmitters, and Transmitter Groups to configure the connections (see Transmitter, page 94).
Item Description
IP Settings	For dynamic IP address assignment, select the DHCP radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Manual radio button and fill in the fields with values appropriate for your network.For information to configure the network settings locally on the device, see Network Configuration, page 33.
Password Protection	Select Enable to require a password to access the Receiver's OSD configuration screen (see page 39).Enter a Password, and confirm the password in the Confirm box.
USB Mode Select	the type of USB device you will connect to the USB ports:Virtual Media: Only select this option if you are plugging a USB flash drive into the USB ports. This will give you the highest data transfer speeds but cannot work with other USB devices. When Receivers mount or unmount USB flash drives, the keyboard and mouse operations will experience a brief delay. Each Transmitter and Receiver can respectively support up to 12 and 3 virtual media connections at the same time (including Tx local console USB keyboard and mouse).Generic USB Device: Use this option to plug USB peripherals into the USB ports. In this mode, all Receivers support up to 2 USB connections, and all Transmitters support up to 5 USB connections (including Tx local console USB keyboard and mouse).Encryption: Check this box to encrypt USB disk drives plugged into the USB ports.Note: The Generic USB Device option also allows a keyboard and mouse with special functions to be plugged into the USB ports for console use. Use this only if the special functions of the keyboard or mouse are required but do not work when plugged into the console ports. When the keyboard and mouse are plugged into the USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports.
Replace Device	Click Replace Device in the top left corner to replace an old Receiver with a new one.* All settings are copied from the old Receiver to the new Receiver. Before using this feature, connect the new Receiver to the network. After clicking Replace Device, use the drop-down menu to select the new Receiver where the settings will be applied.Note:1. This option only appears when a Transmitter is offline.2. This feature can be used for both Receivers and Transmitters. Replacement should be carried out on a similar model.

Save Click Save to save changes to the properties.

Item Description

Cancel Click Cancel to exit without saving.

Copy & Paste

Copy & Paste allows you to copy settings from one Receiver and paste them to another. To copy Receiver settings to another device, do the following:

1. Select a Physical Receiver.
2. On the Receiver menu bar, click Copy & Paste (page 106).
3. Check the boxes of the settings you want to copy, and click Next.

Copy & Paste 1. Please select the items you want to copy. Select All Unselect All Basic Description Location Mode Enable Media CCKM IP IP Installer USB Mode Mode Encryption RS232 Settings Baud Rate Parity Data Bits Stop Bits Flow Control Extender Properties Transmitter Video IP Transmitter Audio IP Transmitter USB IP Transmitter RS232 IP CANCEL NEXT

1. Select the Receiver(s) where you want to apply the settings, and click Done.

Copy & Paste 2. Please select the devices you want to paste. Select All Unselect All PREVIOUS DONE

Receiver Group

Creating a Receiver Group allows you to connect the video from multiple transmitters to multiple Receiver displays. To use this feature, connect a Transmitter Group (page 102) to a Receiver Group (see Instant Link, page 83). Receiver Groups appear at the bottom of the Receiver settings page.

To create a Receiver Group, in Receiver settings, click + and then select Create RX Group.

Create Rx Group Name RXGroup1 Description Location Unallocated Select from single receiver... Boundless Switching Enable Disable Group Login: Enable Disable OKR5703 OKR5704 Copper UPF UPF DC1 DC3 CANCEL SAVE

Fill in the appropriate information and then double-click or drag-and-drop Receivers to add or remove them in the top panel. The Receivers in the top panel will be used to view the video from the Transmitter Group. To connect a Transmitter Group to a Receiver Group, see Instant Link, page 83.

Item Description
Name Enter a name for the Receiver Group.
Description Enter a description for the Receiver Group.
Location Use the drop-down menu to select a location for the Receiver Group or leave it as All Devices. See Location, page 94, for details.
Boundless Switching	Use the radio button to enable or disable Boundless Switching. See Boundless Switching, page 114 for details.
Group Login When enabled, users logging into or out of 1 receiver automatically logs into or out of all other receivers within the Receiver Group, using the same set of credentials.
Save Click Save to save the changes.
Cancel Click Cancel to exit without saving.

Note: You can create up to 4 receiver groups.

Video Wall

Creating a Video Wall allows you to create connections that combine Receiver displays to form a large video wall. Use the options to group multiple Receivers in the video wall. A video wall can contain multiple forms of single displays and grouped displays in various layouts. Video Walls appear listed below Receivers, on the Receivers settings page.

To create a Video Wall, in Receiver settings, click + and then select Create Video Wall.

Create Video Wall Rx OSD: 1. Name Name: VideoWall Description 2. Number of Displays → Horizontal 2 ↓ Vertical 2 3. Bezel Dimension 20 20 4. Layout Selection Vidowell Splitter Customized + 5. Location Unallocated 6. Boundless Switching Enable Disable 7. Group Login Enable Disable CANCEL SAVE

Select the number of displays and then group multiple displays to form large screens and/or use single displays for independent screens to create the video wall's layout. Click the bar -- under the display icon to select a Receiver for each display. This configuration should match the actual video wall layout.

Item Description

Name Enter a name for the Video Wall.

Description Enter a description for the Video Wall.

Number of Displays Use the Horizontal and Vertical drop-down menus to select the number of displays that make up the video wall (a maximum of 64 are supported). Match this to the physical layout of the displays. Click the refresh icon to update the layout.

Item Description
Bezel Dimension	Use the two boxes to increase/decrease the frame size of each active display.
Lock / Unlock[Gy5c]	Click the monitor toLockthe (2) bezel settings, so that when one size is changed they all change.Click the monitor toUnlockthe (2) bezel settings, so that each size can be set independently.
Layout Selection	Click + orXto add or remove additional layouts to the Video Wall. The options listed here will appear in a drop-down menu for the Video Wall, allowing you to quickly choose different layouts from the Receiver settings page. Arrows below the Layout Selection box allow you to move up or down in the list.Three layout templates are available for quick setup. The Videowall and Splitter options can not be changed but allow you to select the Receivers. These three layouts can not be deleted.◆Video Wallprovides a basic full screen layout where one Transmitter connects to multiple Receivers to display the video together as one full screen.◆Splitterprovides a layout that connects a Transmitter to multiple Receivers that show the same video displayed on separate screens independently.◆Customizedprovides a basic full screen layout that can be configured into groups (seeGroupbelow) as desired. Video wall only supports Share, View Only and Occupy access modes.
Location Use the drop-down	n menu to select a location for the Video Wall or leave it as All Devices. SeeLocation, page 94, for details.
Group Login When enabled	, users logging into or out of 1 receiver automatically logs into or out of all other receivers within the Video Wall, using the same set of credentials.
Item Description
Boundless Switching Enable this feature to allow you to switch KVM control between different receivers by moving the mouse cursor across screen boundaries. This option is disabled by default.When Boundless Switching is enabled, make sure to disable the following settings:◆ On the computer, under Control Panel - Mouse Properties - Pointer Options, uncheck Enhance pointer precision.◆ On the CCKM Main page, click Settings (page 133), then on the General tab scroll down and disable Fast Switching.Note:◆ Dual Display Transmitters can be set up as two independent Virtual Transmitters with Boundless Switching. The placement of the KX Series setup must have DVI-1 as the main display on the left and DVI-2 as a secondary display on the right.Boundless Switching supports both single and dual video outputs from any one computer.◆ For multi-display PCs, make sure of the following:1. All video outputs are aligned in a row with top alignment and the main screen on the far left.2. The transmitter's port OS has been properly set, see page 97.3. Users can optionally group all video outputs from the same PC into a transmitter group. See p. 102.◆ If the mouse cursor disappears under a Linux operating system, execute this command:gsettings set org.gnome.setting-daemon.plugins.cursor active false
	Use the slide bar to zoom in or out for a better view of the Video Wall layout.
	Click this icon to reset the zoom back to full size.
	Select multiple display icons and click the Group button to group the displays into one screen.
	Select a group and click Ungroup to ungroup the displays.
Fit Mode Select how the video wall will be displayed:Height: Fits the video to the height of the display.Width: Fits the video to the width of the display.Scale: Fits the video on the entire display.
Item Description
	Use the RX OSD button to enable/disable showing the Receiver's name and IP address in the top left corner of the connected display. This helps identify which Receiver is connected to the display.
Save Click Save to save the changes.
Cancel Click Cancel to exit without saving.

Receiver Permissions

Receiver Permissions sets which users and groups can access a Receiver. Select a device under the Receiver List, and then click under Operation to grant a user or group permission to access the device. This will allow the user to login to the Receiver's OSD menu to access the Connections tab.

To set Receiver Permissions, in Receiver settings, click

Set Receiver Permissions Receiver List KX9970R Users Login lan test Group Inherited Permission Granted No Permission CANCEL APPLY

Item Description
Receiver List Lists the Receivers which can be selected to set permissions.
Drop-Down Menu	Use the drop-down menu to selectUser or Group. After making a selection, the list of users or groups appears. Set permissions by selecting the Operation box next to each user or group.
Operation Click the Operation	box next to each user or group toapply access rights on the selected device. This gives users and groups permission to log in to the Receiver's OSD. If a user inherits its permissions from a group, the box will be Blue. To disable access rights for all users, uncheck the box in the heading.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.

Switch

Click Switch in the System Status panel to open the settings. On this page you can edit and delete Network Switches added to the CCKM (for adding switches, see Adding Network Switches, page 81).

Transmitter Receiver Switch Account Profile Log Active Offline All Devices + ES0152-QA_11-sh1111111... ES0152P_173

The meanings of the icons and headings on the page are straightforward and let you view and configure Network Switches.

Active refers to a Network Switch connection that is online.
- Offline refers to a Network Switch connection that is offline.
All Devices ▼ Use this drop-down menu to filter Network Switches by location. Use Locations to limit the Switches seen on the page.

• • Click to add a new Location.
• Select a Switch and click the Move to icon to add devices to a Location.
• ✗ Select a Location from the drop-down menu and click this icon to delete it.
  Select a Location and click this icon to change the name.

Click to delete selected Network Switches.

Click to search for Network Switches.
Click to filter Network Switches shown on the page.
Click to switch between Grid View and List View.

Network Switch Configuration

When Network Switches are added to the KVM over IP Matrix Manager, they appear on the Switch settings page. Double-click a Network Switch to configure its settings.

Optionally click Re-sync parameters to automatically update the Network Switch by enabling IGMP Snooping, IGMP Querier, Fast Leave, Unregistered Multicast Flooding, Flow Control, and Speed Mode (Auto for Port 1-48 / 10 Gbps FDX for Port 49-52).

Switch Configuration General Port Configuration Basic Device Name ES0152P_173 Description 52-Port GbE PoE Managed Swl Location Unallocated SNMP Agent Settings SNMP Version ○V1 ○V2 ○V3 NMS IP / Host Name 10.0 50.173 Port 161 Community / User Name private Timeout 3000 Milliseconds Detect interval 60 Seconds CANCEL SAVE

Item Description
Basic Device Name: Enter a name for the Network Switch.
SNMP Agent Settings	SNMP Version: Select the version of the SNMP used.NMS IP / Host Name: Defines the IP address or the host name of the Network Switch.Port: Defines the port value of the Network Switch.Community / Username: Specifies the SNMP community of the Network Switch.Timeout: Defines timeout threshold in which the Network Switch's connection is reestablished.Detect Interval: Defines the interval in which the connection of the Network Switch is checked for.

Port Configuration

The Port Configuration tab sets the speed mode of each port of the Network Switch.

Switch Configuration Re-sync parameters General Port Configuration Port Speed Mode ^ <> ✓ 1 Auto ✓ 2 Auto ✓ 3 Auto ✓ 4 Auto ✓ 5 Disabled 6 Auto 7 10Mbps HDX 8 10Mbps FDX 9 100Mbps HDX 10 100Mbps FDX 11 1Gbps FDX 12 Auto ✓ 10 Auto ✓ 11 Auto ✓ CANCEL SAVE

Click Save to finish.

Account

Click Users in the System Status panel to open the settings. The Account page allows you to add, delete and configure users and groups. Instructions for adding users and groups is provide on page 120.

Transmitter Remove Switch Account Profile Lag Users Description Name Type Status CHD Language Description Group Administrator Active English Users Active English Jan User Super User Active English Just Site Users Active English Used Users Active English User Administrator Active English Used Super User Active English

• The Users and Group buttons appear at the top of the page.
• Depending on the item selected, either Users or Groups are listed on the page.
• The sort order of the information displayed can be changed by clicking the column headings.
• Three icons in the right corner are used to add users, groups and set permissions, as explained in the sections that follow.

Users

The KVM over IP Matrix Manager supports three types of accounts, shown in the table below:

User Type Role
Administrator Access, push/pull and management of the KVM over IP Matrix Manager, including configuration and setting up of devices. Manage Users, Groups, Transmitters, Receivers, Profiles and Video Walls. Configure personal working environments.
Super User Access and push/pull Receivers, Transmitters and Profiles they have been given permission for.
User Access Receivers to connect to Transmitters they have been given permission for.

Adding Users

To add a user, do the following:

1. Click on the menu bar.
2. Select Add New User. The Add New User window opens:

Add New User Username Password Confirm Password Description RFID Local User What Is It? Type Administrator Super User Users Status Active Disable OSD Language English OSD Hotkey [Scroll Lock][Scroll Lc Hotkey Mode [Num Lock][-] Logout Timeout 30 min(1-180) Disable Screen Blanker 30 min(1-30) Disable OSD Title Bar Duration 30 sec(3-100) Disable Welcome Message Enable Username Group Select CANCEL SAVE

Enter the required information in the fields provided. A description of each is given in the table below:

Field Description
Username From 1 to 32 characters are allowed depending on the Account Policy settings.
Local User	Check the Local User box if the account is for logging in to the KVM over IP Matrix Manager or a Receiver.Uncheck the Local User box if the account is authenticated with a 3rd party external source, such as RADIUS, LDAP/AD, or TACACS+. See ANMS, page 140 for details.
Password From 6 to 32 characters are allowed depending on the Account Policy settings.
Confirm Password To be sure there is no mistake in the password, you are asked to enter it again. The two entries must match.
Description Additional information about the user that you may wish to include.
RFID The RFID field can be scanned to enter the RFID card number with recommended RFID device.
Type There are three account categories: Administrator, Super User and User.The Administrators have full access to make changes within the KVM over IP Matrix Manager, which includes adding and removing Transmitters, Receivers, accounts, preferences, and configuration settings.The Super Users have access to the Receiver's OSD menu and can connect Channels and Profiles.The Users can log in to Receivers to connect channels.
Status	Status allows you to control the user's account and access, as follows:Active provides the user with access and permissions as granted.Disable lets you suspend a user's account without actually deleting it, so that it can be easily reinstated in the future.
OSD Language Click the drop-down menu to select the language you want to use during OSD sessions for this user. Options are: Chinese (Traditional), Simplified Chinese, Japanese, German, Korean, Russian, French, Spanish, and Portuguese.
OSD Hotkey Select the hotkey combination to call the Tool Bar function for this user. The Tool Bar is used when accessing the computer from the Transmitter or Receiver side.
Hotkey Mode Select the hotkey mode that is used to set up with the KX Series device's configuration. All operations begin with invoking the hotkey mode. Options are: [Num Lock] [-] and [Ctrl] [F12].
Logout Timeout If there is no user input for the amount of time set with this function, the user is automatically logged out. A login is necessary before the KVM over IP Matrix Manager can be accessed again. The default is 30 minutes. Check Disable to not set any logout timeout for the users.
Screen Blanker Set how many minutes the device waits when a session is idle before turning off the display. Check Disable to not turn off the display.
OSD Title Bar Duration	When the accessing a port, the top left-hand corner will show a title bar displaying the access mode and the device name.Select how long you wish the title bar is to be displayed for, or check Disable to not show any title bar.
Welcome Message If you want the Welcome Message to appear on screen when the user logs into the KVM over IP Matrix Manager, select Enable.If you want the user's Screen Name to appear with the Welcome Message, check the Username check box.
Group Click Select and check a box to add the user to a group.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.

1. When your selections have been made click Apply.
2. When the Operation Succeeded message appears, click OK.
3. The new user appears on the main panel.

- The columns show the Username; User Level, Status, OSD Language, Description; and Group.

Modifying Users

To modify a user, do the following:

1. In the main panel, double-click the user's name.
2. In the Edit User page that comes up, make your changes, then click Apply.

Deleting Users

To delete a user, do the following:

1. In the main panel, check the box next to the user's name.
2. Click .
3. Click OK.

Groups

Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually. Multiple groups can be defined to allow some users access to specific devices, while restricting other users from accessing them. Device permissions are discussed on page 125.

Adding Groups

To create a group, do the following:

1. Click Group on the Account page.

2. Click + and then select Add New Group. The Add New Group window opens:

Add New Group Group Name Description Member Edit CANCEL APPLY

1. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below:

Field Description
Group Name A maximum of	32 characters is allowed.
Description Additional information about the user that you may wish to include. A maximum of 32 characters is allowed.
Member Lists the users that are currently in the group. To add users, click the Edit button.

1. At this point you can assign users to the group by clicking Edit.

2. When your selections have been made click Apply.

3. When the Operation Succeeded message appears, click OK.

4. The new group appears in the main panel.

- The columns show the Group Name, Description and Members that are in the group.

Repeat the above procedure to add additional groups.

Modifying Groups

To modify a group, do the following:

1. In the main panel, double-click the group's name.
2. Make your changes, then click Apply.

Deleting Groups

To delete a group, do the following:

1. In the main panel, check the box next to the group's name.
2. Click .
3. Click OK.

Permissions

You can assign Transmitter, Receiver and Profile permissions for users and groups from the Account page.

Assigning Device Permissions

To assign permissions for a user or group from the Account page, do the following:

1. Click 📋 on the menu bar. The Set User Permissions window opens:

Set User Permissions User List Transmitter Select All Unselected A1 Select All Unselected A2 Select All Unselected A3 Select All Unselected A4 Select All Unselected A5 Select All Unselected A6 Select All Unselected A7 Select All Unselected A8 All View Share Occupy Exclusive Login Iam KX9970T test Sun Test2 Cool Group Inherited User Permission Disable Unsupported CANCEL APPLY

1. To set the permissions, select a user or group, then a device and select the Access Type under each column so that it turns green. Make your permission settings for each user or group on each device according to the information provided below:

Item Description
User List	Use the radio button to view theUsers or Grouplist.Click a user or group to configure their permissions.
Drop-Down Menu	Use the drop-down menu to selectTransmitter, ReceiverorProfile. After making a selection, a list of devices or profiles appears. Set permissions by selecting the access type (All, View, Share, Occupy, Exclusive, and Login) next to the device.
Access Type Select the access you want to grant to a user or group by clicking under the heading(s) next to each device. This defines how the device can be accessed by the user or group. When granted, the access types (All, View, Occupy, Exclusive) for Transmitters will appear available for the user in the Receiver's OSD Connection page (see page 53).All: Select to grant all access permissions, View, Share, Occupy and Exclusive, to the users or user groups.View: User can only view the remote screen, and cannot perform operations on it.Share: All users accessing the Transmitter can simultaneously share control of the Transmitter. Input from the users is placed in a queue and executed chronologically.Occupy: The first user to access the Transmitter has control. However, additional users may view the Transmitter's video. If the user who controls the Transmitter is inactive for longer than the time set in the Transmitter's Timeout box, control is transferred to the first user to move the mouse or strike the keyboard.Exclusive: The first user to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply when Transmitters are accessed with this setting.Login: The users are required to use their password to log in for the console video transmission on the connected monitors.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.

1. When you have finished making your choices, click Apply.
2. In the confirmation popup that appears, click OK.

Profile

Click Profile in the System Status panel to open the settings. The Profile page allows you to create, run and schedule connection profiles. Profiles channel specific Receiver to Transmitter connections and can be instantly connected from the Profile page at anytime. Profiles can be also scheduled to run automatically at specific times.

Transmitter Decipher Select Account Profile Log v2 v3 Profile Name IO Description Accute Marks Lock Clock Lack CNTS Profile 1 046000808080822 Decopy No No Profile 2 04600080808083 Decopy No No Profile 3 04600080808084 Decopy No No

The meanings of the icons and headings on the page are straightforward and let you view and configure Profiles.

Click to connect the selected Profile.
- Click to disconnect the selected Profile.
Click to delete the selected Profile.
- + Click to Create Profile or Create Schedule (page 128 & 131).
Click and enter text to search for a Profile.
Check the box next to a Profile and click the Connect or Disconnect icon to start/stop profile connections. Check the box next to a Schedule and click the Enable or Disable icon to enable/disable a schedule.

Adding a Profile

Creating a Profile allows you to quickly connect single or multiple Receiver to Transmitter connections.

To add a Profile, do the following:

1. On the Profile page click + and then select Create Profile. The Create Profile window appears:

Create Profile Name Description Permissions: Select Access Mode View Only Occupy Exclusive Share Login Check Require Receivers to have a user logged in before connecting Lock OSD Lock OSD when connecting Location All Devices KX9970R OSD KX9970R Transmitter List CANCEL SAVE

Item Description
Name Enter a name for the Profile.
Description Enter a description for the Profile.
Permissions	Click Select and check the box of the users / groups you want to allow to connect this Profile. When the user logs into a Receiver, the profile will appear listed in the OSD menu on the Profile page (see page 58), allowing them to connect it.
Item Description
Access Mode This defines how the Transmitter in a Profile can be accessed by Receivers when multiple users attempt to access it.View Only: Receivers only have view access to the Transmitter's video display.Share: All users accessing the Transmitter can simultaneously share control of the Transmitter. Input from the users is placed in a queue and executed chronologically.Occupy: Set a time threshold for Receivers whose Access Mode has been set to Occupy If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.Exclusive: The first Receiver to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply to Transmitters which have this setting.
Login Check Check this box	to require a user to be logged in to the Receiver before a Profile can connect it to a Transmitter. When enabled, a user must be logged into the Receiver or it will not connect to the Transmitter when the Profile is initiated.
Lock OSD Checking this box	will lock the Receiver's OSD screen when the Profile connects it to a Transmitter.
Location Use the drop-down	menu to select a location to filter the Receivers displayed on the page.
	Click this icon to show individual Receivers.
	Click this icon to show only video wall Receivers.
	Click this icon to show only Receiver Group Receivers.
Save Click to save the changes.
Cancel Click to exit without saving.

1. After filling in the information, click a Receiver, select Select TX and use the drop-down menu select a Transmitter; or use Transmitter List at the bottom of the page to drag-and-drop Transmitters to Receivers to create the connection.

2. After configuring the connections, click Save. The new Profile appears on the Profile page.

3. To connect Profiles, check the box of the Profile(s) you want to connect, and click 📄
4. To disconnect Profiles, click .

Adding a Schedule

Creating a Schedule allows you to connect Profiles at specific dates, times and intervals.

To add a Schedule, do the following:

1. On the Profile page click

Schedule

1. Click + and then select Create Schedule. The Create Schedule window appears:

Create Schedule Profile Select Profile Frequency Once Start Data 2022/6/14 End Date 2022/6/14 Start Time AM 00 : 00 Disable End Time AM 00 : 00 Disable CANCEL SAVE

Item Description
Profile Use the drop-down menu to select a Profile to schedule.
Frequency Use the drop-down menu to select how often the Profile should run: Once, Daily, Weekly and Monthly.When you select Weekly/Monthly an additional drop-down menu appears to select the Week Day/Month Day on which the profile will run.
Start Date Enter the date on which you want the schedule to begin running.
End Date Enter the date on which you want the schedule to stop running.
Start Time Enter the time of day that you want the profile to connect.
End Time Enter the time of day that you want the profile to disconnect.
Every	If you select Daily, Monthly or Weekly, the Every option appears allowing you to enter how often you want the schedule to run. For example, enter 3 months if you want the profile to run once every three months. If you want to run the schedule once a day, once a week or once a month, use the default entry of 1.

1. After the schedule is configured, click Save.

Log

Click Log in the System Status panel to open the settings. The Log page lists events that take place and provides a breakdown of the time, user, severity, device, and log information. You can change the sort order of the display by clicking on the column headings.

All rights All rights Information Profile 2 administrator 202206/14 05:04:38 New schedule is added (0=4) Information Profile 1 administrator 202206/14 05:54:43 New schedule is added (0=3) Information Profile 3 administrator 202206/14 05:54:28 New profile is added (0=9088000000000007) Information Profile 2 administrator 202206/14 05:54:25 New profile is added (0=9088000000000006) Information Profile 1 administrator 202206/14 05:54:21 New profile is added (0=9088000000000004) Information Profile 3 administrator 202206/14 05:53:54 Profile is removed (p=908800000000001) Information Profile 2 administrator 202206/14 05:53:54 Profile is removed (p=90880000000001) Information Profile 1 administrator 202206/14 05:53:54 Profile is removed (p=9088000000001) Information Profile 2 administrator 202206/14 05:49:32 New schedule is added (N=2) Information Profile 1 administrator 202206/14 05:48:52 New schedule is added (N=1) Information Profile 3 administrator 202206/14 05:37:48 New profile is added (all=9088000000016) Information Profile 2 administrator 202206/14 05:37:44 New profile is added (all=90880000016) Information Profile 1 administrator 202206/14 05:37:32 New profile is added (all=9088000016) Information HTTPS from 13.3.86.73 administrator 202206/14 05:37:31 System created (Session) - Status Information HTTPS from 13.3.86.73 administrator 202206/14 05:37:31 User log is exceeded Warning HTTPS from 13.3.86.73 administrator 202206/14 05:26:43 System terminated (Session) - Status Information IOSOSTOR 202206/14 05:26:42 Device power an (all=91747888888888) Information IOSOSTOR 202206/14 05:26:42 Device (all=91747888888888) Copper Network is connected Information IOSOSTOR 202206/14 05:26:38 Device is back (all=9174788888888) Data IOSOSTOR 202206/14 05:26:38 Device (all=9174788888888) has been downloaded into Copper Network. Data IOSOSTOR 2022OISOSTOR 2022OISOSTOR Device list (all=917478888888)

- Click the drop-down menu beside a heading to filter events into subcategories. Selecting a subcategory allows you to view only the logs that relate to the choice. The meanings of the headings at the top of the page are straightforward:

• All Severity refers to the event's severity type: Information, Error, or Warning
• All Device refers to the Transmitter or Receiver that relates to the event. If no device is listed the event refers to the KVM over IP Matrix Manager.
• All User refers to the username that the event relates to. If no username appears, the event is general system information.
• Time refers to the date and time that the event occurred.
• Log Information provides detailed information about each event.

Click to delete the logs currently displayed in the list.
Click and enter text to search for an event log.
Click to save the log contents to a file on your computer.

Click to open a pop-up window that allows you to set how many days or the number of records to record before over-writing old log files. Use the radio button to select By Period (Days) or By Records and enter the number to use before overwriting the oldest log files.

Overview

The System Settings are accessed by clicking from the System Status page (see System Status, page 91). There are 7 tabs to configure the KVM over IP Matrix Manager system settings: General, ANMS, FW Upgrade, Redundancy, Backup/Restore, Certificates, and Sessions.

General

Clicking ☐ from the system status page opens the General tab, as shown below:

General HKEY FAT system Maintenance Data Link Settings Basic KMT link IP Matrix Manager Version K2.114 (2023) No. 01 (30) Supplement/Defaulted/TPM Network Server Network Manager KMT link IP Matrix Manager Name KMT link IP Matrix Manager Description Language Designer Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Paste Port: Add Port: 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 Delete Port: Add Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Port: Delete Post: Delete Post: 168888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888 + - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Network Ports AFTP Type: 59999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999 Fast Switching Fast Switching: Delete Delete Account Policy Account Policy: Delete Delete Account Policy: Delete Delete CLI Mode CLI Type: Delete Delete Receiver Logs Setting Automatic Logs: Delete Use Automatic Logs: Delete Use EDG Mode EDG Mode: AT In Default: Add Conversion Redundancy Conversion Redundancy: Add Create Delete Pop-up Alert Play-out Alert: Add Create Delete JavaClient/Winclera! Login certificate profile: Delete Delete Delete Delete Delete CANCEL

Heading Item Description
Basic KVM over IP Matrix Manager Version		This provides the version of the KVM over IP Matrix Manager.
		Hardware Version This provides the version of the hardware.
		Serial Number This provides the serial number and a link to upgrade the software.
		KVM over IP Matrix Manager Name	Enter a name for the KVM over IP Matrix Manager.
		Description Enter a description for the KVM over IP Matrix Manager.
		Language Select the language for the KVM over IP Matrix Manager. Choices are: English, Chinese (Traditional), Simplified Chinese, Japanese, German, Korean, Russian, French, Spanish, and Portuguese.
		Beeper Select Enable to sound a beep from the Transmitter/Receiver every time a configuration change is made.
		CCKM Timeout If there is no user input for the amount of time entered in the box, a user logged into the CCKM is automatically logged out. Check Disable to turn this function off.
		Authentication Lock When a temporary disconnection happens, this function allows the user to retain his/her settings upon resuming connection within the time threshold set. The user keeps the same authentication and display.◆ Uncheck Disable to turn this function on.◆ Specify a time (in seconds) you wish to keep the authentication and display for.When disabled or if enabled but after the time threshold set, the user is prompted to be authenticated upon resuming the connection.
		Boundless Switching Focus	When using Boundless Switching(see Boundless Switching, page 114) across multiple receivers within a receiver group or video wall, a colored border is shown on the receiver display currently being accessed (focus receiver).◆ Uncheck Always to only display the colored border for a set time interval immediately after switching the focus receiver.◆ Specify a time (in seconds) you wish to display the colored border for upon switching the focus receiver.

Heading Item Description
	Push / Pull Login Check	Enable to check the access rights of the users receiving transmitter sessions upon push / pull.
	RFID Login Enable to	activate the RFID login.
Network Ports	HTTP Port Sets the HT	HTTP service port used to access the KVM over IP Matrix Manager. This is the port number to use for a browser login. The default is 8080.
	Device Port Sets the D	device service port used to access the KVM over IP Matrix Manager. Configure this port number on the Transmitter and Receiver to access to the KVM over IP Matrix Manager (see Manager Address, page 43 and 48). The default is 9110.
	HTTPS Port Sets the H	HTTPS service port used to access the KVM over IP Matrix Manager. This is the port number to use for a secure browser login. The default is 8443.Example: To access the KVM over IP Matrix Manager with an IP address of 192.168.0.100 using a secure browser login, enter:https://192.168.0.100:8443
Fast Switching Select the default res		solution to use so that you can switch faster when changing Receiver to Transmitter connections. If the monitor you are using does not support fast switching the video may not display correctly when this setting is enabled.Note:Make sure to disable Boundless Switching when Fast Switching is enabled.
Account Policy	Enforce Password History	This setting determines the number of unique new passwords that must be used before an old password can be reused. Uncheck the box and enter a number to enforce the password history policy.
	Enhance Password Rule	Select Enable to enforce rules for creating passwords, as follows:◆ The password length must be at least 8 characters.◆ The password must contain both upper and lowercase characters.◆ The password must contain a number (0 through 9).◆ If a user types in the wrong password 5 times consecutively, their account will be locked out for 10 minutes.
Heading Item Description
CLI Mode CLI Mode Login Use the		radio button to Enable or Disable command line interface logins to the KVM over IP Matrix Manager.Warning: If Disable CLI Mode Login is selected, anybody can login via Telnet with administrator privileges without needing to authenticate, allowing control of the entire installation. For installations requiring a high level of security, it's recommended that Enable CLI Mode Login be applied.
Receiver Login Settings	Anonymous Login Use	this to anonymously login a user at select Receivers. This option allows users to access the Receiver and connect to Transmitters without needing to login.Click Device List to display the list and check the box next to the Receiver(s) to enable the Anonymous Login feature.
	Anonymous Login User	When Anonymous Login (above) is enabled for Receivers, select a user from the drop-down menu to use as the default account to anonymously login to the Receiver.
EDID Mode	EDID Mode Use this drop-down menu to set the default EDID mode for all Transmitters. To set a different EDID mode for each Transmitter, use the drop-down menu to select Customized and then click Edit. A Transmitter list will appear with drop-down menus to configure each device's EDID mode.
Connection Redundancy Use this drop-down menu to set connection redundancy function. You can set up priority connection with this function.Please refer to Connection Redundancy below.
Pop-up Alert		Enable and click Edit to select the types of events to automatically trigger and display a pop-up message.
JavaClient / WinClient Click and drag to adjust the priority of the login access.
Save Click to save the changes.
Cancel Click to cancel the changes.

Connection Redundancy

You can set up priority connection for receivers. When a transmitter becomes inaccessible (such as signal loss or malfunction), this function allows the receiver to connect to the transmitter of the highest priority that is available.

Follow the steps below to setup the priority list.

1. Click Enable to enable this function.
2. Click Edit. A window will pop-up to allow editing.

Connection Redundancy KE KX Alarm Sound Enable Disable Priority List Available TX Added > < Remove Target RX New Delete CANCEL SAVE

1. For Alarm Sound, click Enable.

Alarm Sound Enable Disable

1. To create a new list, click New. A Priority List 1 will be shown. (Click New again to create another list.)

Connection Redundancy KE KX Alarm Sound Enable Disable Priority List Priority List 1 Available TX KX9970T1 KX9970T2 Add > < Remove Target RX New Delete Selected TX CANCEL SAVE

1. Select the transmitters you wish to be in the list from the “Available TX” list and click Add. The added transmitter will be shifted to the “Selected TX” list.

Connection Redundancy KE KX Alarm Sound Enable Disable Priority List Priority List 1 Available TX KK9970T1 Add > < Remove Selected TX KX9970T2 Target RX New Delete CANCEL SAVE

To deselect the transmitter, click to select the transmitter from the "Selected TX" list and click Remove. The transmitter will be shifted back to the "Available TX" list.

1. Select a target receiver by first clicking the drop-down menu "Target RX", and select a receiver.

Connection Redundancy KE KX Alarm Sound Enable Disable Priority List Priority List 1 Available TX Add > < Remove Selected TX KX9970T1 Target RX New Delete KX9970R CANCEL SAVE

1. Repeat steps 4-6 to add more priority lists.
2. Click Save to save the settings.

ANMS

The ANMS (Advanced Network Management Settings) tab is used to set up login authentication and authorization management from external sources, and SNMP configurations. It is organized into three pages, as described below.

Event Destination

Event Notification ANMS FW Upgrade Redundancy Backup/Restrie Certificates Sessions Event Authentication Events Light Light fail logout Device events Modify device configuration Device power off Device filter disconnected Device copper disconnected User Events Add a new user User information modified Delete a current user System setting events General settings modified ANWS settings modified FW upgraded Redundancy settings modified Backup success Restore success New certificate created Certificate imported Default certificate restored KB a session Redundancy server disconnected Input Trigger Events Event Name SNMP SMTP Systog No Events Add New SAVE CANCEL

• General: Check the checkbox to enable Authentication, Device, User, System Setting event notification through SNMP, SMTP, and/or Syslog.
• Input Trigger Events: Click Add New to add a device and check the checkbox to enable event notification through SNMP and SMTP.
• Save: Click Save to save changes.
• Cancel: Click Cancel to exit without saving.

Authentication

General ANMS T/W Upgrade Redundancy BackupRoutine Certificates Sessions Exempt Notification Authentication SMTP SNIP Synclog ▼ RADIUS Settings □ Enable Preferred RADIUS Server Preferred RADIUS Server Port Alternate RADIUS Server Alternate RADIUS Server Port Timeout Retries Shared Secret (at least 6 characters) ▼ LDAP / AD Settings □ Enable □ Enable SSL Preferred LDAP Server Preferred LDAP Server Port Alternate LDAP Server Alternate LDAP Server Port Timeout Admin DN Admin Name Password Search DN ▼ TACACS+ Settings □ Enable Preferred TACAS+ Server Preferred TACAS+ Server Port Shared Secret (at least 6 characters) Alternate TACACS+ Server Alternate TACAC3+ Server Port Shared Secret (at least 6 characters) CANCEL

♦ RADIUS Settings

To allow authentication and authorization through a RADIUS server, do the following:

1. Check Enable.
2. Fill in the IP addresses and service port of the Preferred RADIUS Server and Alternate RADIUS Server.

3. In the Timeout field, set the time in seconds that the KVM over IP Matrix Manager waits for a RADIUS server reply before it times out.

4. In the Retries field, set the number of allowed retries.

5. In the Shared Secret field, key in the character string that you want to use for authentication between the KVM over IP Matrix Manager and the RADIUS Server. A minimum of 6 characters is required.

6. On the RADIUS server, Users can be authenticated with any of the following methods:

7. Use the same Username on both the RADIUS server and the KVM over IP Matrix Manager.

8. Use the same Group name on both the RADIUS server and the KVM over IP Matrix Manager.
9. Use the same Username/Group name on both the RADIUS server and the KVM over IP Matrix Manager.

In each case, the user's access rights are the ones assigned that were assigned when the User or Group was created on the KVM over IP Matrix Manager.

◆ LDAP / AD Settings:

LDAP / AD Settings Enable Enable SSL Preferred LDAP Server Preferred LDAP Server Port 389 Alternate LDAP Server Alternate LDAP Server Port 389 Timeout 10 Admin DN Admin Name Password Search DN

To allow authentication and authorization for the KVM over IP Matrix Manager via LDAP / AD, refer to the information in the table, below:

Item Action
Enable Put a check in the Enable checkbox to allow LDAP / AD authentication and authorization.
Enable SSL Put a check in the Enable checkbox to allow SSL connections.
Preferred LDAP Server / Alternate LDAP Server	Fill in the IP address for the LDAP / AD server.◆ You can use the IPv4 address, the IPv6 address or the domain name in the LDAP Server field.
Preferred LDAP Server Port / Alternate LDAP Server Port	Fill in the port number for the LDAP / AD server.◆ For LDAP, the default port number is 389.
Timeout Set the time	in seconds that the KVM over IP Matrix Manager waits for an LDAP / AD server reply before it times out.
Admin DN Consult the	LDAP / AD administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kn4132,dc=aten,dc=com
Admin Name Key in	the LDAP administrator's username.
Password Key in the	LDAP administrator's password.
Search DN Set the	distinguished name of the search base. This is the domain name where the search starts for user names.

On the LDAP / AD server, Users can be authenticated with any of the following methods:

- With MS Active Directory schema.

Note: If this method is used, the LDAP schema for MS Active Directory must be extended. Without schema – Only the Usernames used on the KVM over IP Matrix Manager are matched to the names on the LDAP / AD server. User privileges are the same as the ones configured in the KVM over IP Matrix Manager.

• Without schema – Only the Usernames used on the KVM over IP Matrix Manager are matched to the names on the LDAP server. User privileges are the same as the ones configured in the KVM over IP Matrix Manager.
• Without schema – Only Groups in AD are matched. User privileges are the ones configured for the groups he belongs to in the KVM over IP Matrix Manager.
• Without schema – Usernames and Groups in AD are matched. User privileges are the ones configured for the User and the Groups in the KVM over IP Matrix Manager.

♦ TACACS+ Settings:

TACACS+ Settings Enable Preferred TACAS+ Server Preferred TACAS+ Server Port 49 Shared Secret (at least 6 characters) Alternate TACACS+ Server Alternate TACACS+ Server Port 49 Shared Secret (at least 6 characters)

- Enable TACACS+ and enter the following information:

• Preferred TACACS+ Server
• Preferred TACACS+ Service Port

• Shared Secret 1
  Alternate TACACS+ Server
  Alternate TACACS+ Service Port
  Shared Secret 2

• Save: Click Save to save changes.
  ◆ Cancel: Click Cancel to exit without saving.

SNMP

General ANMS PW Upgrade Redundancy BackupRestime Certificates Sessions Used Implementation Authentication SNMP AM IP Singing SNMP Trap Disable Enable Primary server IP 192 168 0 254 Service Port 162 Redundancy Server IP Service Port Community public SNMP Agent Disable Enable Community / User Name NMS IP / Host Name Version Access Type administrator 192 168 0 254 V3 Enable SAVE CANCEL

◆ SNMP Trap & SNMP Agent

To be notified of SNMP trap events, do the following:

1. Check Enable SNMP Trap.
2. Enter the Primary Server IP and the Service Port of the PC / server to be notified of SNMP trap events.
3. Enter the Redundancy Server IP and the Service Port of the redundant PC / server to be notified of SNMP trap events.
4. Fill in the Community field.
5. Check Enable SNMP Agent.
6. Check / uncheck the SNMP Agents for sending SNMP trap events.

Note: To add additional SNMP Agents, you must first Enable SNMP Agent.

1. Click Save.

SMTP

General ANMS PW Upgrade Redundancy Backup/Restore Certificates Sessions Event Modification Authentication SMMP SMTP Sytag ▼ SMTP Settings Enable report from the following SMTP Server SMTP Server SMTP Port 25 Server requires authentication Account Name Password From To SAVE CANCEL

- SMTP Settings

To have the KVM over IP Matrix Manager email reports from the SMTP server to you, do the following:

1. Enable the Enable report from the following SMTP Server, and key in the SMTP Server IP address and SMTP Port.

Note: The SMTP server used can either be TLS-encrypted or unencrypted. CCKM shall send TLS-encrypted or unencrypted email reports depending on the type of the SMTP server connected.

1. If your server requires authentication, check the Server requires authentication checkbox, and key in the appropriate information for the Account Name and Password fields.

2. Key in the email address of where the report is being sent from in the From field.

Note: 1. Only one email address is allowed in the From field, and it cannot exceed 64 Bytes.

1. 1 Byte = 1 English alphanumeric character.

2. Key in the email address (addresses) of where you want the SMTP reports sent to in the To field.

Note: If you are sending the report to more than one email address, separate the addresses with a semicolon. The total cannot exceed 256 Bytes.

1. Click Save.

Note: 1. Once set, an SMTP report will be sent to the recipients for every 100 logs accumulated or once every 30 minutes.

1. An immediate SMTP report will also be sent whenever an error log occurs.

Syslog

General ANMS PW Upgrade Redundancy BackupRestore Certificates Sessions Event Notifications Authentication Service SMTP Syslog Syslog Settings Enable Server IP Service Port 514 SAVE CANCEL

♦ Syslog Settings

To record all the events that take place on the KVM over IP Matrix Manager and write them to a Syslog server, do the following:

1. Check Enable.
2. Key in the Server IP address of the Syslog server.
3. Key in the Service Port number. The valid port range is 1-65535.
4. Click Save.

FW Upgrade

In FW Upgrade all KX devices that are online are listed, allowing you to select which devices get upgraded. New firmware versions can be downloaded from our website as they become available. Check the website regularly to find the latest upgrade packages.

To upgrade the firmware do the following:

1. Go to our website and download the firmware upgrade package appropriate to your KX device.
2. Open your browser and log in to the KVM over IP Matrix Manager with an administrator's account.
3. Click the Settings icon; select the FW Upgrade tab, the FW Upgrade page appears:

Type Device Name Model IP FW Version Receiver KX9970R KX9970R 10.3.66.85 1.7.163 Click to Disense Check FW Version

All the devices that are capable of being upgraded are listed.

Note: Only online devices show up in the list. Offline devices do not get upgraded.

1. Check the checkbox in front of the devices you want to upgrade. Uncheck the devices that you do not want to upgrade.
2. Click Browse. Navigate to the directory where the firmware upgrade file is located and select it.
3. Enable or disable Check FW Version

- If you enabled Check FW Version the current firmware level is compared with that of the upgrade file. If the current version is equal to

or higher than the upgrade version, a popup message appears, to inform you of the situation and stops the upgrade procedure.

• If you didn't enable Check FW Version, the upgrade file is installed without checking what its level is.

• If you cancel the firmware upgrade, you have to wait 12 seconds before you can disable Check FW Version and restart the firmware upgrade.

• Click Upgrade to start the upgrade procedure. As the upgrade proceeds, progress information is shown on the screen. Once the upgrade completes successfully, the devices will reset.

• Log in to each device and check the firmware version to be sure it is the new one.

Firmware Upgrade Recovery

If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the device may become inoperable. If you find that the device does not work following a failed or interrupted upgrade, do the following

1. Power off the KX device.
2. Press the Reset button, then power on the KX device while holding Reset.
3. Hold Reset for 7 seconds after the device is powered on.
4. The device will revert to a previous firmware version and recover from the failure.
5. Upgrade the firmware to the most current version available.

Redundancy

The Redundancy tab allows you to set up a backup computer in case the computer hosting the KVM over IP Matrix Manager goes offline. If the KVM over IP Matrix Manager goes offline, the secondary computer will automatically take over operations, allowing all connections to continue without disruption – with only a brief period of 30 seconds when new connections can't be started. When the primary computer comes back online it retrieves the updated database from the secondary computer and re-takes all KVM over IP Matrix Manager operations.

A CCKM supports up to 5 secondary servers.

To set up Redundancy, do the following:

1. Install KVM over IP Matrix Manager on a secondary computer with a USB license key. For detailed instructions, see page 65.

Note: A second USB license key is required if you have more than 8 KX Series devices in your setup.

1. On the secondary computer, log in to the KVM over IP Matrix Manager, click and go to the Redundancy tab.

General ANMS FW Upgrade Redundancy BackupRestore Certificates Sessions Mode ○ Primary ● Secondary Server ID 94C69157EBD90000 Server Status -- Redundancy ID ■ Enable Redundancy Primary Server IP SAVE CANCEL

1. Check Enable Redundancy and select the Secondary radio button.

2. Use the Primary Server IP drop-down menu to select the primary IP address.

3. Click Save.
4. Redundancy is now running on the secondary computer.
5. On the primary computer, log in to the KVM over IP Matrix Manager, click and go to the Redundancy tab.

General AMRS FIV Upgrade Redundancy BackupRestre Certificate Seciois Mode ● Primary ○ Secondary Primary Server IP 10.3.65.73 Server ID 94C09157E00000 Server Status — Redundancy ID ✓ Enable Redundancy 1st Secondary Server IP 2nd Secondary Server IP 3rd Secondary Server IP 4th Secondary Server IP 5th Secondary Server IP SAVE CANCEL

1. Check Enable Redundancy and select the Primary radio button.
2. Use the Secondary Server IP drop-down menu to select the secondary IP address.
3. Enter the Username and Password of the secondary computer's local administrator account.
4. Click Save.
5. Information about the Redundancy status can be found in the event log (see Log, page 132 for details).

Backup / Restore

The Backup/Restore tab is divided into three panels: Backup, Restore, and Export Device List:

General ANMS PW Upgrade Redundancy Backup/Restore Certificates Sessions ▼ Backup BACKUP □ Add Password ▼ Restore Password ▼ Export Device List EXPORT

The operations to perform backup/restore procedures are described in the table below and in the section that follows:

Procedure Operation
Backup Backs up	theKVM over IP Matrix Manager configuration – including profile and schedule configurations, user and group accounts, user profiles, logs, and system settings.
Restore Deletes	the current profile and schedule configurations, user and group accounts, user profiles, logs, and system settings; then restores those settings to the values that exist in the previously saved backup file.
Export Device List	Clicking Export allows you to save a file with a complete list of the devices added to the KVM over IP Matrix Manager. The file contains the ID, name, description and IP address of each transmitter and receiver. An Existing column also lists if the device is available: Yes, it exists and is available, or No, it is offline or has been removed.

Backup

To back up system configuration settings, do the following:

1. (Optional) In the Backup panel, check Add Password, and provide a password for the backup file.

Note: Providing a password is a security feature – if you provide a password, you will need to give the same password in order to restore the configuration settings from this file.

1. Click Backup.
2. In the dialog box that comes up, Click Save to save the configuration file (System.conf) to a location on your hard disk.
3. Navigate to the directory where you want to save the file and click Save.

Restore

To restore system configuration settings, do the following:

1. In the Restore panel, click Browse.
2. Navigate to the directory where the backup file is located and select it.
3. When you return to the Backup/Restore page enter the password you set when the backup file was created.

Note: If you did not set a password for the file, leave the field blank.

1. Click Restore.

2. Click OK to confirm that you want to restore the configuration data. When the Restore procedure is in process, a message stating that the KVM over IP Matrix Manager will restart will appear. After a short while the KVM over IP Matrix Manager closes and refreshes at the log in screen. When it comes back up the configuration settings that were restored from the backup file are in effect.

Certificates

This tab provides information about Private Certificates:

General	ANMS	FW Upgrade	Redundancy	Berchun/Restore	Certificates	Seasons
				Issued To
				Common Name (CN)	ATEN INTERNATIONAL CO.,LTD
				Organization (O)	ATEN INTERNATIONAL CO.,LTD
				Organization Unit (OU)	R&D
				Country (C)	TW
				State or Province (ST)	New Taipei City
				Locality (L)	Sinh District
				Email Address (E)	[e-mail]
				Serial Number	00:50:5D:AS CA.7F 40 BS 3B
				Issued By
				Common Name (CN)	ATEN INTERNATIONAL CO.,LTD
				Organization (O)	ATEN INTERNATIONAL CO.,LTD
				Organization Unit (OU)	R&D
				Validity
				Issued On	2016/03/17 05:48:43
				Explos On	2026/03/16 05:48:43
				Fingerprints
				SHA1 Fingerprint	EC 05:5F 72 13 BF A9 40 00 32 C9 A0 AB 5C 3F 4D C8 65 B0 A5
				MDS Fingerprint	A6 C6 B2 69 72 9C 05 B4 51 7B 2E 43 51 79 9B EB

Private Certificate

When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate.

There are two methods for establishing your private certificate: generating a self-signed certificate; and importing a third-party certificate authority (CA) signed certificate.

♦ Generating a Self-Signed Certificate

If you wish to create your own self-signed certificate, a free utility – openssl.exe – is available for download over the web. See Self-Signed Private Certificates, page 228 for details about using OpenSSL to generate your own private key and SSL certificate.

- Obtaining a CA Signed SSL Server Certificate

For the greatest security, we recommend using a third party certificate authority (CA) signed certificate. To obtain a third party signed certificate, go to a CA (Certificate Authority) website to apply for an SSL certificate.

After the CA sends you the certificate and private encryption key, save them to a convenient location on your computer.

- Importing the Private Certificate

To import the private certificate, do the following:

1. Click Import from the bottom of the Private Certificate page, shown here:

NEW GET CSR IMPORT RESTORE DEFAULT

1. Click Browse to the right of Certificate Filename; and browse to where your certificate file is located; and select it.
2. Click Import to complete the procedure.

Note: Clicking Restore Defaults returns the device to using the default ATEN certificate.

Certificate Signing Request

The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate.

To perform this operation do the following:

1. Click New. The following dialog box appears:

New Certificate Country (2 letter code) State or Province (ST) Locality (L) Organization (O) Organization Unit (OU) Common Name (CN) Email Address (E) CANCEL CREATE

1. Fill in the form – with entries that are valid for your site – according to the example information in the following table:

Information Example
Country (2 letter code) TW
State or Province (ST) Taiwan
Information Example
Locality (L) Taipei
Organization (O) Your Company, Ltd.
Organization Unit (OU) Tech	Department
Common Name (CN) mycompany.comNote: This must be the exact domain name of the site that you want the certificate to be valid for. If the site's domain name is www.mycompany.com, and you only specify mycompany.com, the certificate will not be valid.
Email Address (E) [e-mail]

1. After filling in the form (all fields are required), click Create.

A self-signed certificate based on the information you just provided is now stored on the KVM over IP Matrix Manager.

1. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer.

This is the file that you give to the third party CA to apply for their signed SSL certificate.

1. After the CA sends you the certificate, save it to a convenient location on your computer. Click Import to locate the file; then click Import to store it on the KVM over IP Matrix Manager.

Note: When you upload the file, the KVM over IP Matrix Manager checks the file to make sure the specified information still matches. If it does, the file is accepted; if not, it is rejected.

If you want to remove the certificate (to replace it with a new one because of a domain name change, for example), simply click Restore Defaults.

Sessions

The Sessions tab shows all of the users that are logged into KVM over IP Matrix Manager and OSD sessions and provides information concerning the “who, where and when” of each session. This page also gives the administrator the option of forcing a user logout by selecting the user and clicking Kill Session next to each user.

Overview ADAMS Fish Upgrade Pre-Adoption Backup/Remain Certificates Services Username User Type Service IP Login Time Last Access Operation administrator Administrator HTTPS 10.3.86.73 2022/05/14 17:14:19 2022/06/14 17:28:54 KB Session

• Username refers to the user that logged in to establish a session.
  ◆ User Type refers to the account type of the user.
• Service refers to how the user logged into their session – via KVM over IP Matrix Manager, Command Line, or OSD.
• IP refers to the IP address from which the user has logged in.
• Login Time refers to the date/time that the user logged into the session.
• Last Access refers to the last time the user session was active.
  ◆ Operation provides the Kill Session button to force a user logout.

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Chapter 8

Connections

Overview

The Connections panel is found on the KVM over IP Matrix Manager main page, just below System Status. Connections provides a diagram of current Transmitter to Receiver connections. Before connections are established the panel appears blank, as shown below. To connect Receivers to Transmitters, use the Instant Link panel (page 83), or create a connection Profile (page 127).

When connections are made, clicking a device in the left column provides a way to view the connection, hovering the mouse cursor over the connection diagram in the right column allows you to disconnect the device, as explained in the sections that follows.

ATEN CCKM KVM over IP Matrix Manager Users Profile Log Access Add 1 6 ... Total Head Coordinate Profile 1 8 hrs ... 13 242 425 ... Releasing Status (Transfers) Connections Transmitter Receiver 06:09 03:12 Sub

Connections

When Receivers connect to Transmitters, they appear in the Connections panel. There are two columns – each lists either Transmitters or Receivers. The columns can be swapped by clicking the TX-RX or RX-TX button. Devices in the left column can be clicked to display their connection to devices, shown in the right column. Connections, shown in the right column, can be disconnected by clicking the X over the connection diagram.

graph TD
    A["KE0940T67"] --> B["Receiver"]
    C["KE8950T61"] --> B
    D["KE6940T64"] --> B
    E["KE6940T60"] --> B
    B --> F["KE8900R71"]
    B --> G["KE8950R72"]
    F --> H["Administrator (share)"]
    G --> I["Administrator (Occupy)"]

Item Description
	On the heading bar under Connections, click this icon to change the sort order of the Transmitters or Receivers listed in the left column.
Left Column Click a device in	the left column to view its connection in the right column. A diagram to its connected device(s) appears in the right column.
Right Column The right column	displays a connection diagram when a device in the left column is selected. Move the mouse cursor over the diagram and click X to disconnect the devices. This column also shows the user and access type (Exclusive, Occupy, Share, View Only) used to establish the connection.
Transmitter Lists Transmitters	s that are online and connected to Receivers.
Receiver Lists Receivers that	are online and connected to Transmitters.
	Click to view Transmitter to Receiver connections. This will list Transmitters in the left column so that they can be selected to view their connection diagram, shown in the right column.
	Click to view Receiver to Transmitter connections. This will list Receivers in the left column so that they can be selected to view their connection diagram, shown in the right column.
	Click this icon to Refresh the Transmitters and Receivers list in Connections panel.
Undo Click this icon to undo	the most recent disconnection.

Based on the different access types, users attempting to connect to device ports that are already being accessed by another user may or may not be able to connect. See the table below for scenarios where users are granted (O) or denied access (X).

New ConnectAttemptCurrentlyConnected	Exclusive Share Occupy View		Only
EXCLUSIVE	X	X	X	X
Share X O X O
Occupy X X O O
View Only X O O O
N	o	n	e	O

O

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Overview

The Scheduled Profile panel is found on the KVM over IP Matrix Manager main page, just below Connections. Scheduled Profiles displays connection profiles that have been scheduled. Click Go to Schedule to edit and create profile schedules (page 127). To create Profiles, see page 128.

ATEN CCKM KVM over IP Matrix Manager 1 6 3 Profile 1 8 hrs 13 242 425 Residency Status (Passive) Connections Transmitter Receiver End Scheduled Profile Profile Description Start End Status Profile 1 2022-04-18 02:00 2022-04-17 15:00 Flow Profile 2 2022-04-18 01:00 2022-04-17 20:00 1 Day Status Status Status

Item Description
Headings	The headings provide the schedules: Name, Description, Start, End, and Status. Start and End show the time/date the profile is scheduled to begin and end. Status displays the number of days until to the next scheduled run.
Go to Schedule	Clicking Go to Schedule opens the Profile settings page which allows you to create and edit connection profiles. See Profile, page 127 for details.
	Click this icon to Refresh the connections list in the right column.

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Chapter 10 Sessions

Overview

The Sessions panel is found at the bottom of the KVM over IP Matrix Manager main page, just below Scheduled Profile. Sessions displays information about users logged into devices and the KVM over IP Matrix Manager web GUI. Click Go to Sessions to view the settings page (see page 159).

ATEN CCKM KVM over IP Matrix Manager Transmitter Receiver 1/00 Scheduled Profile Profile Description Start End Status Profile 1 3022-06-14 12:08 3022-06-17 15:08 0 hrs Profile 2 3022-06-14 14:08 3022-06-17 22:08 1 days Sessions User Type Service IP Login Time Last Assets Operation User name Add account IP TPS 10.3 KB TA JN2220M/17:16 JN2220M/17:22 43 sessions

Item Description
Headings The headings provide information about each user session:Username,User Level,Service,IP,Login Time, andLast Access. For more details about each heading, see Sessions, page 159.
Go to Sessions	Clicking Go to Sessions opens the Sessions settings page which provides a page displaying the same information found in this panel.
	Click this icon to Refresh the Sessions list.
Kill Session	Click to kill and stop operation from the selected session.

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Overview

The ATEN Matrix Link is a mobile app that allows users to access the CCKM server from an iPad for convenient remote monitoring and management.

Requirements

Before using ATEN Matrix Link, make sure your iPad meets the following requirements:

• Running iPadOS 9.0 or later
• Has ATEN Matrix (Instant) Link installed, available from the App Store.
• Connected to the same network as the CCKM server.

IMPORTANT: To use ATEN Matrix Link, the CCKM server's license must be activated.

Accessing CCKM

1. On the ATEN Matrix Link app, enter the IP address and service port value of the CCKM server, and tap Connect, as exemplified below.

KVM over IP Matrix System Instant link CCKM IP ADDRESS 192 . 168 . 10 . 3 PORT 8443 Connect

1. The account selection page appears, displaying all of the CCKM server's user accounts. Select the user account you want to use for accessing the CCKM server. Upon selecting, you must enter the password of the account and tap Login.

Change CCKM IP Alfred Sim Administrator Harry Weng User Suzuki Chen Superuser Login

1. Once successfully logged in, the ATEN Matrix Link app's main page appears, resembling the CCKM server's Instant Link function, as exemplified below.

KVM over IP Matrix System Instant link Active Stand-by Off-line RECEIVER Single Group Share gter Daisy Chain UI Rx Name Rx Name Rx Name Rx Name gter Daisy Chain UI Rx Name RX Name RX Name TRANSMITTER Single Group gter Daisy Chain UI Tx Name Tx Name Tx Name Tx Name Tx Name gter Daisy Chain UI Tx Name Tx Name Tx Name Tx Name gter Daisy Chain UI

Monitoring

Adjusting Preview Size

For easy monitoring, users can tap 1 of the 3 following icons to display the preview of transmitters and/or receivers in small, medium, or large images, as described below.

Preview Size Description
Large		Displays the previews of the transmitters / receivers in large images (2 per row)
Medium		Displays the previews of the transmitters / receivers in medium images (4 per row)
Small		Displays the previews of the transmitters / receivers in small images (6 per row)

Searching for a Device

To search for a particular transmitter and/or receiver device, simply enter the name or IP address of the transmitter and/or receiver you want to search for and tap the search icon.

KVM over IP Matrix System Instant link Active Stand-by Off-line ATEN RECEIVER Single Share RX Name RX Name TRANSMITTER Single Group

Checking a Receiver's Tx-Connection

To check which transmitter a receiver is currently connected to, simply long-tap that receiver until the name of the transmitter or Tx group it is connected to is displayed, as exemplified below.

RECEIVER TX Name Disconnect

You can optionally disconnect the receiver from the transmitter by tapping Disconnect.

If no transmitter is currently connected, No connection is displayed, as exemplified below.

No connection. Disconnect RX Name

Connecting Tx-Rx

To connect a transmitter or Tx group to the desired receiver or Rx group, do the following:

1. First, select the access privilege you want the receiver to control the transmitter with from the following drop-down list.

KVM over IP Matrix System Instant link Active Stand-by Off-line CEIVER Single Group Share RX Name RX Name

1. Tap and drag the desired transmitter device or Tx group to the desired receiver or Rx group, as illustrated below.

RECEIVER Single Group Share RX Name RX Name per Daisy Chain UI RX Name RX Name RX Name RX Name RX Name RX Name RX Name RX Name RX Name RX Name TRANSMITTER Single Group TX Name TX Name per Daisy Chain UI TX Name TX Name

Access Types

Based on the different access types, users attempting to connect to device ports that are already being accessed by another user may or may not be able to connect. See the table below for scenarios where users are granted (O) or denied access (X).

New ConnectAttemptCurrentlyConnected	Exclusive Share Occupy View		Only
EXCLUSIVE	X	X	X	X
Share X O X O
Occupy X X O O
View Only X O O O
N	o	n	e	O

O

Logout

To log out of the user account, currently used to access the CCKM server, tap Menu and then tap Log out.

KVM over IP Matrix System Instant link RECEIVER APP Version V1.000.23.4 CCKM IP 192.10.1.2 Log out

Chapter 12

Firmware Upgrade Utility

The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them:

http://www.aten.com

For browser based firmware upgrade, please refer to FW Upgrade on page 150.

Preparation

1. From a computer that is not part of your installation go to our Internet support site and choose the model name that relates to your KX device to get a list of available Firmware Upgrade Packages.
2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer.
3. Be sure that the computer is connected to the same LAN segment as the KX devices.

Starting the Upgrade

To upgrade your firmware:

1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears:

Firmware Upgrade Utility Welcome to the Firmware Upgrade Utility. Put your device into Firmware Upgrade Mode. Use the Firmware Upgrade Cable to connect its Firmware Upgrade Port in your computer (or connect via Ethernet). Agree to the License Agreement; Then Click Next. LICENSE AGREEMENT LICENSE GRANT A IEN International Co., Ltd. ("Licensor") wants to you a non-exclusive, non-transferable license to access and use FIRMWARE UPGRADE UTILITY (the "Product") during the "Term" set forth below. You may install the Product on a hard disk or other storage device; install and use the Product on a file server for use on a network for the purpose of (i) permanent installation onto hard disks or other storage devices or (ii) use of the Product over such network; and make backup copies of the Product. RESTRICTIONS You agree not to modify, adapt, translate, reverse engineer, recompile, discremble or otherwise attempt to discover the source code of the Product, or create derivative works based on the Product, or remove any proprietary notices or labels on the Product, including copyright, trademark or patent pending notices. You may not sublicense the Product or otherwise allow others to use the Product licensed to you. • ] Agree ○ [ Don't Agree Help About < Back Next > Cancel

Note: The screens shown in this section are for reference only.

1. Read the License Agreement (enable the I Agree radio button).
2. Click Next. The Firmware Upgrade Utility main screen appears:

Firmware Upgrade Utility If Check Firmware Version is checked, the utility compares the device's firmware level with the upgrade file. If the device's version to never, the utility let you decide whether to continue or not. If it is not checked, the utility performs the upgrade directly. Click Next to begin. Device List: Status Messages > Loading & testing files ... > Loading & testing files: OK > Searching for devices ... Device Description Check Firmware Version Progress... Help View Log < Back Next > Cancel

1. The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Select Master Device list.

If Check Firmware Version is checked, the utility compares the device's firmware level with the upgrade files. If the device's version is never, the utility lets you decide whether to continue or not. If it is not checked, the utility performs the upgrade directly. Click Next to begin Device List Select Master Device Master device list: KB690040R-s80135 KB690040R-s80132 KB690040T-s80135 KB690040T-s80110 More than one Master device has been found. Only one Master/leave device can be upgraded at a time. Please select one of the Master devices from the list OK Cancel Device Descriptio Check Firmware Version Program... Help View Log < Back Next > Cancel

1. After you have made your device selection, Click OK and then Next to begin the upgrade.

If Check Firmware Version is checked, the utility compares the device's firmware level with the upgrade files. If the device's version is never, the utility lets you decide whether to continue or not. If it is not checked, the utility performs the upgrade directly. Click Next to begin. Device List KB6900/40R : 000 Device Description CPU : AM3352 Device F/W: Var 1.2.114 Upgrade F/W: Var 1.0.071 MID: 000 Status Messages: > Loading & testing files ... > Loading & testing files: OK > Searching for devices ... > Preparing firmware upgrade ... > Preparing firmware upgrade: OK > Upgrading device KB6900/40R : 0.0 Check Firmware Version Progress... Help View Log Back Next Cancel

If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.

If you didn't enable Check Firmware Version, the Utility installs the upgrade files without checking whether they are a higher level, or not.

As the Upgrade proceeds status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar.

Upgrade Succeeded

After the upgrade has completed, a screen appears to inform you that the procedure was successful:

Firmware Upgrade Utility The Firmware upgrade was successful. Click Finish to close the utility. Device List XB690D40R : 000 Status Messages • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... Upgrading device XB690D40R : 000. CK > Firmware upgrade: OK Device Description CPU : AM3352 Device FWV: Ver 1.2.114 Upgrade FWV: Ver 1.0071 MID: 000 Check Firmware Version Progress... Help View Log

Firmware Upgrade Recovery

If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the device may become inoperable. If you find that the device does not work following a failed or interrupted upgrade, do the following 1. Power off the KX device. 2. Press the Reset button, then power on the KX device while holding Reset. 3. Hold Reset for 7 seconds after the device is powered on. 4. The device will revert to a previous firmware version and recover from the failure. 5. Upgrade the firmware to the most current version available. This Page Intentionally Left Blank

Chapter 13

CLI Commands

Serial Control Protocol Commands

The KX Series's built-in bi-directional RS-232 serial interface and LAN port connection allows system control via Receivers through a high-end controller or PC. This control feature can also be accessed via TCP/IP through a computer running Telnet. The port for Telnet commands should be set to 9130.

Configuring the Serial Port

The controller's serial port should be configured the same as the Receiver's default configuration, as shown below:

Baud Rate 9600
Data Bits 8
Parity None
Stop Bits 1
Flow Control None

The Receiver's Function Switch should be set to RS-232 Config (see page 11). Before executing RS-232 commands across a network you must install the KVM over IP Matrix Manager on a computer and ensure that it is online. On your computer, open a terminal (command line) session. Please press "Enter" or "T/t" to start "CLI Session" or "Text Menu". 

Welcome to ATEN KE8950 User Station Copyright(c) 2009-2013 ATEN International Co., Ltd. --Press ENTER to start CLI session --Press T/t to start TextMenu: Welcome to CLI mode USER NAME:administrator PASSWORD: #>

Device/Profile Commands

When typing a device or profile into a command string, you can enter the name by: IP address (device only), ID or @ with the List number for the device/profile in the command line interface. Note: To find out about the List number for a device/profile, execute a List command (page 198).

Telnet

The KX Series can be operated and configured via a remote terminal session using Telnet. This is a useful means for configuring devices when they are first setup and connected to the network. To log into the KX Series device by means of a Telnet session, do the following: 1. On your computer, open a terminal (command line) session. 2. At the prompt, key in the KX device's IP address with port 9130 in the following way: telnet [IP address] [port] 3. Press Enter. The login screen appears. At the login prompt, provide the Password. 

Welcome to CLI mode USER NAME:administrator PASSWORD:password #>

Verification

After sending a command, a verification message appears at the end of the command line. Use the echo command to identify a command by number: - Command OK - the command is correct and performed successfully - Command incorrect - the command has the wrong format and/or values. - Echo Command - at the end of a command string, type: e1234 – where 1234 can be any number. The verification message returns with the echo number.

Switch Port Command

The formula for Switch Port commands is as follows: Command + Output + Num1 + Input + Num2 + Mode + Stream + Connect + [Enter] 1. For example, if you want to switch the Receiver's connection to Transmitter (192.168.0.20), type the following: sw i192.168.0.20 [Enter] 2. For example, if you want to disconnect the Receiver from its Transmitter connections, type the following: sw off [Enter] 3. For example, if you want to connect Receiver (192.168.0.99) to Transmitter (192.168.0.79) with exclusive access to stream video and audio, type the following: sw o192.168.0.99 i192.168.0.79 exclusive video audio on [Enter] 4. For example, to disconnect Receiver (192.168.0.11) from the video stream and return it to the OSD menu, type the following: sw o192.168.0.11 off [Enter] 5. For example, to disconnect Receiver (192.168.0.09) from the video stream and logout the OSD, type the following: sw o192.168.0.09 logout [Enter] 6. For example, to disconnect the Receiver's USB stream, type the following: sw usb off [Enter] 7. For example, to switch the Receiver to the 5th Transmitter listed in the command line interface, type the following: sw i@5 exclusive all on [Enter] 8. For example, to switch the Receiver to the 7th Transmitter listed in the command line interface with echo command 4312, type the following: sw i@7 exclusive all on e4312 9. For example, to switch Receiver (192.168.0.12) to the 14th Transmitter listed in the command line interface with occupy access to stream video audio and USB, type the following: sw o192.168.0.12 i@14 occupy video audio usb on [Enter] The following tables show the possible values for the Switch Port commands:

Command Description
sw Switch port command
Output Description
o Output port command (RX)
Num1 Description
xx Output port	xx: Receiver ID or IP address
@zz List #	zz: 1~99To use the 4th Receiver listed in the command line interface,type: o@4
Input Description
i Input command (TX)
Num2 Description
yy Input port	yy: Transmitter ID or IP address
@zz List #	zz: 1~99To use the 8th Transmitter listed in the command line interface,type: i@8
Mode Description
exclusive Sets	the Access Mode to exclusive.
share Sets	the Access Mode to share.
occupy Sets	the Access Mode to occupy.
viewonly	Sets the Access Mode to view only. If the mode is omitted, view only is used by default.
Stream	Description
video	Sets the video source stream
audio	Sets the audio source stream
serial	Sets the serial source stream
Stream	Description
usb Sets the USB source stream
all Sets all source streams
Connect Description
on Connect
off Disconnect
logout Logout OSD

The following table lists the available Switch Port commands:

Command	Output	Num1	Input	Num2	Mode	Stream		Connect	Description
sw o xx	i yy	exclusive		video			audio serial usb all	on	Switch output xx to input yy with exclusive access to source(s). xx: Receiver ID yy: Transmitter ID
sw o xx	i yy share		video				audio serial usb all	on	Switch output xx to input yy with share access to stream source(s). xx: Receiver ID yy: Transmitter ID
sw o xx	i yy	occupy		video			audio serial usb all	on	Switch output xx to input yy with occupy access to stream source(s). xx: Receiver ID yy: Transmitter ID
sw o xx	i yy	viewonly		video			audio serial usb all	on	Switch output xx to input yy with viewonly access to stream source(s). xx: Receiver ID yy: Transmitter ID
sw o xx							off Switch output xx, disconnect streams, return to OSD menu. xx: Receiver ID
sw o xx						logout Switch output xx, disconnect streams and logout from OSD menu. xx: Receiver ID
sw						video audio serial usb all	off	Switch Receiver stream(s) to disconnect.
Command	Output	Num1	Input	Num2	Mode	Stream	Connect	Description
sw off Switch Receiver								disconnect streams, return to OSD menu.
sw i @zz exclusive					share occupy viewonly	video audio serial usb all	on Switch	Switch Receiver to input @zz with [mode] access to stream source(s). zz: Transmitter # by order listed in the command line interface.
sw o xx i @zz exclusive			video			audio serial usb all	on Switch	Switch output xx to input @zz with [mode] access to stream source(s). xx: Receiver ID zz: Transmitter # by order listed in command line interface.

Note: 1. Each command string can be separated with a space. 2. The Mode command string can be skipped and view only will be used by default. 3. Skip the Output and Num1 command strings to configure the local Receiver.

Mute Command

The Mute command allows you to enable or disable the audio. The formula for the Mute command is as follows: $$ \text { Command } + \text { Output } + \text { Num1 } + \text { Control } + [ \text { Enter } ] $$ 1. For example, to turn mute off (audio on) for the Receiver, type the following: $$ \text { mute off } [ \text { Enter } ] $$ 2. For example, to turn mute on for Receiver (192.168.0.11), type the following: $$ \text { mute o192.168.0.11 on [Enter] } $$ 3. For example, to turn mute off for Receiver (192.168.0.18), type the following: $$ \text { mute o192.168.0.18 off [Enter] } $$ The following tables show the possible values for the Mute commands:

Command Description

mute Mute command

Output Description

o Output port command

Num1 Description

xx Output number

Control Description

on Mute on; audio disabled

off Mute off; audio enabled (default)

The following table lists the available Mute commands:

Command Output Num1 Control Description
mute	o	xx	on	Turn mute on for output xx xx: Receiver ID
mute	o	xx	off	Turn mute off for output xx xx: Receiver ID

Command Output Num1	Control Description
mute on Turn mute on for	Receiver
mute off Turn mute off for	Receiver

Note: 1. Each command string can be separated with a space. 2. The Control command string can be skipped and off will be used by default. 3. Skip the Output and Num1 command strings to configure the local Receiver.

Profile Command

The Profile command allows you to connect profiles and video walls. The formula for Profile commands is as follows: $$ \text { Command } + \text { Profile } + \text { Num1 } + \text { Control } + [ \text { Enter } ] $$ 1. For example, to connect profile 8 and lock the OSD menu, type the following: $$ \text { profile f8 } [ \text { Enter } ] $$ 2. For example, to connect profile 4 with access to the OSD menu, type the following: $$ \text { profile f4 release [Enter] } $$ 3. For example, to disconnect profile 12 and return to the Receiver to the OSD menu, type the following: $$ \text { profile f12 back [Enter] } $$ The following tables show the possible values for the Profile commands:

Command Description
profile Profile command
Profile Description
f Profile ID
Num1 Description
xx Profile	or Video Wall ID
	xx: 1-99
Control Description
lock Connect profile, lock access to OSD menu (default)
release Connect profile, allow access to OSD menu
back Disconnect profile, return Receiver to OSD menu

The following table lists the available Profile commands:

Command	Profile	Num1	Control	Description
profile f xx lock	Connect profile xx, lock			OSD accessxx:1~99
profile f xx release	Connect profile xx, allow			OSD accessxx:1~99
profile f xx	back	Disconnect profile xx		and return Receiver to OSD menuxx: 1~99

Note: 1. Each command string can be separated with a space. 2. The Control command string can be skipped and lock will be used by default. 3. For functional lock and release commands, make sure the Lock OSD when connecting option is checked during Create Profile. Refer to Lock OSD, page 129 for more information.

EDID Command

Extended Display Identification Data (EDID) is a data that contains a display's basic information and is used to communicate with the video source. The EDID commands allow you to change the EDID setting of a Transmitter. For more information on configuring EDID settings, see Properties, page 47. The formula for the EDID command is as follows: $$ \text { Command } + \text { Address } + \text { Number } + \text { Control } + [ \text { Enter } ] $$ 1. For example, if you want to configure device (192.168.0.3) to use the remix EDID mode, type the following: edid a192.168.0.3 remix [Enter] The following tables show the possible values for the EDID commands:

Command Description
edid EDID command
Address Description
a Address command
Number Description
xx Address number xx: Receiver ID or IP address
Control Description
auto Checks	the EDID of all connected displays and the ATEN default EDID to use the best common resolution for all displays.
remix Manually checks the EDID of all connected displays and the ATEN default EDID to use the best common resolution for all displays (see EDID Mode, page 55).
default Implements ATEN's default EDID. (default)
manual Manually set the EDID configuration from the Receiver's OSD (see EDID Mode, page 55).

The following table lists the available EDID commands:

Command	Address	Number	Control	Enter	Description
edid a xx	auto [Enter]	Set EDID	of address	xx to auto.	xx: Device ID or IP Address
edid a xx	remix [Enter]	Set EDID	of address	xx to remix.	xx: Device ID or IP Address
edid a xx	default [Enter]	Set EDID	of address	xx to default.	xx: Device ID or IP Address
edid a xx	manual	[Enter]	Set EDID	of address	xx to manual.xx: Device ID or IP Address

Reset Command

The Reset command allows you to reset a device back to the default factory settings. Reset includes resetting the devices IP address. Note: The Reset command resets everything but the login information to the factory default settings. To reset the login information, refer to Reset All Information on page 229. The formula for the Reset command is as follows: $$ \text { Command } + \text { Address } + \text { Number } + [ \text { Enter } ] $$ 1. For example, to reset device (192.168.0.95), type the following: reset a192.168.0.95 [Enter] 2. For example, to reset the Receiver, type the following: reset [Enter] The following tables show the possible values for the Reset command:

Command Description

reset Reset command

Address Description

a Address command

Number Description

xx Address number

The following table lists the available Reset commands:

Command	Address	Num	Enter	Description
reset	a	xx	[Enter]	Reset address xx back to the factory default settingsxx: Device ID or IP Address
reset			[Enter]	Resets the Receiver settings

Note: 1. Each command string can be separated with a space. 2. Skip the Address and Number command strings to reset the local Receiver.

RS-232 Command

The RS-232 command allows you to set the RS-232 settings for a device. The formula for the RS-232 command is as follows: $$ \begin{array}{l} \text {Command + Address + Number + Baud Rate + Parity + Data Bit +} \\ \text {Stop Bit + Flow Control [ Enter]} \end{array} $$ 1. For example, to set device (192.168.0.33) with a baud rate of 38400, parity of none, data bit of 8, and stop bit of 1, type the following: $$ \text { baud a192.168.0.33 38400 none 8 1 [Enter] } $$ 2. For example, to set the local device with a baud rate of 19200, type the following: $$ \text { baud 19200[Enter] } $$ The following tables show the possible values for the RS-232 command:

Command Description
baud RS-232 command
Address Description
a Address command
Num1 Description
xx Address number
Baud Rate Description
9600 Use 9600 baud rate
19200 Use 19200 baud rate
38400 Use 38400 baud rate
115200 Use 115200 baud rate
Parity Description
None Sets the parity to none
Even Sets the parity to even
Odd Sets the parity to odd
Data Bit	Description
5 Sets the data bit to 5
6 Sets the data bit to 6
Data Bit Description
7 Sets the data bit to 7
8 Sets the data bit to 8
Stop Bit Description
1 Sets the stop bit to 1
2 Sets the stop bit to 2
Flow Control Description
None Sets flow control to none
Hardware Sets flow control to hardware
Xon Sets flow control to Xon
Xoff Sets flow control to Xoff

The following table lists the available Baud Rate commands:

Command	Address	Num 1	Baud Rate	Parity	Data Bit	Stop Bit	Flow Control	Description
baud a	xx 9600	None		Even Odd	5678	12	None Hardware Xon/Xoff	Set address xx baud rate to 9600, with parity/ data bit/ stop bit / flow control setting
baud a	xx 19200	None		Even Odd	5678	12	None Hardware Xon/Xoff	Set address xx baud rate to 19200, with parity/ data bit/ stop bit / flow control setting
baud a	xx 38400	None		Even Odd	5678	12	None Hardware Xon/Xoff	Set address xx baud rate to 38400, with parity/ data bit/ stop bit / flow control setting
baud a	xx 115200	None		Even Odd	5678	12	None Hardware Xon/Xoff	Set address xx baud rate to 115200, with parity/ data bit/ stop bit / flow control setting
baud 9	600 Set local device							baud rate to 9600
baud 1	9200 Set local device							baud rate to 19200
baud 3	8400 Set local device							baud rate to 38400
baud 1	15200 Set local device							baud rate to 115200

Note: 1. Each command string can be separated with a space. 2. The Baud Rate value is required but Parity, Data Bit and Stop Bit can be skipped and their setting will not change. 3. Skip the Address and Number command strings to configure the local device settings.

OSD Command

To enable or disable the On-Screen Display (OSD) menu for a Receiver, use the following command: $$ \text { Command } + \text { Output } + \text { Number } + \text { Control } + [ \text { Enter } ] $$ 1. For example, to enable the OSD for Receiver 192.168.0.51, type: osd o192.168.0.51 on [Enter] 2. For example, to disable the OSD for the local Receiver, type: osd off [Enter] The following tables show the possible values for the OSD command:

Command Description
osd OSD command
Output Description
o Output command
Number Description
xx Output number	xx: Receiver ID or IP address
Control Description
on Enable OSD functions
off Disable OSD functions (default)

The following table lists the available OSD commands:

Command	Output	Number	Control	Enter	Description
osd	o	xx	on	[Enter]	Enable OSD functions for output xxx: Receiver ID or IP address
osd	o	xx	off	[Enter]	Disable OSD functions for output xx off (default)xx: Receiver ID or IP address

Note: 1. Each command string can be separated with a space. 2. Skip the Output and Number command strings to configure the local Receiver.

List Command

The List command allows you to retrieve information about users, settings and connections. The formula for the List command is as follows: $$ \text { Command } + \text { Output } + \text { Input } + \text { Number } + \text { Control [Enter] } $$ 1. For example, for a complete list of available channels, type the following: list channel [Enter] 2. For example, for a complete list of available profiles, type the following: list profile [Enter] 3. For example, to list all users logged into all OSD menus, type the following: 4. list login [Enter] 5. For example, to list the user logged into the OSD on Receiver (192.168.0.44), type the following: list o192.168.0.44 login [Enter] 6. For example, for a complete list of available connections, type the following: list connection [Enter] 7. For example, to list the current connections on Transmitter (192.168.0.88), type the following: list i192.168.0.88 connection [Enter] The following tables show the possible values for the List command:

Command Description
list List command
Output Description
o Output command
Input Description
i Input command
Number Description
xx Output or	Input numberxx: Device ID or IP address
Control Description
channel Lists information about the available channel(s)
profile Lists information about the available profile and TV wall connections
rx Lists information about the Receiver
login Lists information about users logged into to the OSD menu
connection Lists information about a Transmitters current connections

The following table lists the available List commands:

Command	Output	Input	Number	Control	Description
list o xx	login		List output xx user			logged into OSD.
list o xx	rx		List output xx Receiver			information
list			i	xx	connection	List input xxTransmitter information
list					channel	List all available channel information
list					profile	List all available profile information
list					rx	List information about all Receivers
list					login	List information about all OSD logins
list					connection	List information about all connections

Note: 1. Each command string can be separated with a space. 2. Skip the Output or Input and Number command strings to view the local Receiver.

Read Command

The Read command allows you to retrieve the properties of a device. The formula for the Read command is as follows: $$ \text { Command } + \text { Output } + \text { Input } + \text { Number } + \text { Control [Enter] } $$ 1. For example, to read all of the local Receiver's properties, type the following: $$ \text { read all } [ \text { Enter } ] $$ 2. For example, to read all of Receiver (192.168.0.19) device properties, type the following: $$ \text { read o192.168.0.19 all [Enter] } $$ 3. For example, to read all of Transmitter (192.168.0.28) device properties, type the following: $$ \text { read i192.168.0.28 all [Enter] } $$ 4. For example, to read the basic properties of Receiver (192.168.0.61), type the following: $$ \text { read o192.168.0.61 basic [Enter] } $$ 5. For example, to read the network properties of Transmitter (192.168.0.71), type the following: $$ \text { read i192.168.0.71 network [Enter] } $$ The following tables show the possible values for the Read command:

Command Description
read Read command
Output Description
o Output command
Input Description
i Input command
Number Description
xx Output or	Input number
	xx: Device ID or IP address
Control Description
all Read all device properties
Control	Description
basic Read basic properties
network Read network properties
ipsettings Read IP settings
rs232 Read RS232 properties
properties Read connection properties
manager Read KVM over IP Matrix Manager properties
streams Read enable media properties
tx Read source stream IP properties (Receiver)
usbmode Read USB mode properties (Receiver)
multicast Read multicast properties (Transmitter)
videoqtyadvanced Read advanced video properties (Transmitter)
ossettings Read OS properties (Transmitter)

The following table lists the available Read commands:

Command	Output	Input Number	Control	Description
read	o	i	xx	all	Read output or input xx all device properties xx: Device ID or IP address
read	o	i	xx	basic	Read output or input xx basic properties xx: Device ID or IP address
read	o	i	xx	network	Read output or input xx network properties xx: Device ID or IP address
read	o	i	xx	ipsettings	Read output or input xx IP address properties xx: Device ID or IP address
Command	Output	Input	Number	Control	Description
read o i xx rs232 Read output or input xx					RS-232 propertiesxx: Device ID or IP address
read o i xx properties	Read output or input xx				connection propertiesxx: Device ID or IP address
read o i xx manager Read output or input xx					KVM over IP Matrix Manager IP and port propertiesxx: Device ID or IP address
read o i xx streams Read output or input xx					enable media propertiesxx: Device ID or IP address
read o xx tx Read output xx source					stream IP address propertiesxx: Receiver ID or IP address
read o xx usbmode Read output xx USB					mode propertiesxx: Receiver ID or IP address
read	i		xx multicast Read input		put xx multicast propertiesxx: Transmitter ID or IP address
read	i		xx	videoqtyadvanced	Read input xx advanced video propertiesxx: Transmitter ID or IP address
read	i		xx	ossettings	Read input xx OS propertiesxx: Transmitter ID or IP address
read				all	Read all properties of local Receiver
Command	Output	Input Number	Control	Description
read basic				network ipsettings rs232 properties manager streams tx usbmode	Read [control] properties of local Receiver.

Note: 1. Each command string can be separated with a space. 2. Skip the Output or Input and Number command strings to read the local Receiver properties.

Set Command

The Set command allows you to configure the properties of a device. Some settings require that both the device and KVM over IP Matrix Manager are online or the command will fail. The formula for the Set command is as follows: $$ \text { Command } + \text { Output } + \text { Input } + \text { Number } + \text { Control } + \text { Value } + [ \text { Enter } ] $$ 1. For example, to set the name of the local Receiver to KX9970TX1, type the following: $$ \text { set Name } = \text { KX9970TX1 } [ \text { Enter } ] $$ 2. For example, to set the description of Transmitter (192.168.0.33) to KX Room B, type the following: $$ \text { set o192.168.0.19 Description = KX Room B [Enter] } $$ 3. For example, to set the DHCP settings of Transmitter (192.168.0.28) to static, type the following: $$ \text { set i192.168.0.28 dhcpFlag = STATIC [Enter] } $$ 4. For example, to set the IP settings of the local Receiver to 192.168.0.2, type the following: $$ \text { set ipAddr } = 1 9 2. 1 6 8. 0. 2 [ \text { Enter } ] $$ 5. For example, to set the Transmitter Video IP setting to 192.168.0.44 for Receiver (192.168.0.56), type the following: $$ \text { set o192.168.0.56 TxVideoIP = 192.168.0.44 [Enter] } $$ The following tables show the possible values for the Set command:

Command Description
set Set command
Output Description
o Output command
Input Description
i Input command
Number Description
xx Output or	Input numberxx: Device ID or IP address
Control Description
Name Sets the device name
Description Sets the device description
ipInstallerFlag Sets the IP installer option
dhcpFlag Sets the DHCP setting
ipAddr Sets the IP address
netmask Sets the subnet mask
gw Sets the default gateway
modeFlag Sets the device mode
BaudRate Sets the baud rate setting
Parity Sets the parity setting
DataBit Sets the data bit setting
StopBit Sets the stop bit setting
FlowCtrl Sets the flow control setting
TxVideoIP Sets the Transmitter video IP setting
TxAudiolP Sets the Transmitter audio IP setting
TxUSBIP Sets the Transmitter USB IP setting
TxRSIP	Sets the Transmitter RS-232 IP setting
VideoEnFlag	Sets the (enable media) video source stream
AudioEnFlag	Sets the (enable media) audio source stream
USBEnFlag	Sets the (enable media) USB source stream
RSEnFlag	Sets the (enable media) RS232 source stream
ManagerIP	Sets the KVM over IP Matrix Manager IP
ManagerPort	Sets the KVM over IP Matrix Manager port
Beeper Sets the beeper
RxVM Sets the USB mode setting
USBSecure	Sets the USB encryption
PortOS Sets the port OS setting
OSLanguage	Sets the OS language
videoMCastEn	Sets the enable multicast video setting
Control	Description
audioMCastEn Sets	the enable multicast audio setting
Edid Sets the	EDID mode selection setting
VideoType Sets	the video type setting
ColorDepth Sets	the color depth setting
BandwidthLimit Sets	the bandwidth limit setting
VideoQty Sets	the video quality setting
BGRefresh Sets	the background refresh setting
Beeper Sets	the beeper setting
OccupyTimeout Sets	the occupy timeout setting
Resolution Sets	the resolution setting
Value Description
=yy Set value	to yyyy: Enter a value that corresponds to the control being used

The following table lists the available Set commands:

Command	Output	Input	Number	Control	Value	Description
Set	o	i	xx	Name	yy	Set output or input xx Name to yyxx: Device ID or IP addressyy: Name value
Set	o	i	xx	Description	yy	Set output or input xx Description to yyxx: Device ID or IP addressyy: Description value
SetSet o i	oxx dhcpFlag yy	iFlag yy	xxSet output	ipInstallerFlagor input xx	yy	Set output or input xx ipInstallerFlag to yyxx: Device ID or IP addressyy: enable, viewonly, disabledhcpFlag to yyxx: Device ID or IP addressyy: dhcp, static
Set o i	xx ipAddr yy	Set output or	output or	input xx		ipAddr to yyxx: Device ID or IP addressyy: IP address value
Set o i	xx netmask yy	Set output or	output or	input xx		netmask to yyxx: Device ID or IP addressyy: Subnet mask value
Set o i	xx gw yy	Set output or	input or	xx gw		to yyxx: Device ID or IP addressyy: Default gateway value
Set o i	xx modeFlag yy	Flag yy	Set output or	input xx		modeFlag to yyxx: Device ID or IP addressyy: extender, matrix
Set o i	xx BaudRate yy	BaudRate rate yy	Set output or	input xx		BaudRate to yyxx: Device ID or IP addressyy: 9600, 19200, 38400, 115200
Set o i	xx	Parity		yy Set output or	input xx	Parity to yyxx: Device ID or IP addressyy: none, even, odd
Set o i	xx	DataBit		yy Set output or	input xx	DataBit to yyxx: Device ID or IP addressyy: 5, 6, 7, 8
Set o i	xx StopBit yy Set output or input xx					StopBit to yyxx: Device ID or IP addressyy: 1, 1.5, 2
Set o i	xx FlowCtrl yy Set output or input xx					FlowCtrl to yyxx: Device ID or IP addressyy: none, hardware, Xon, Xoff
Set o i	xx TxVideoIP yy Set output xx TxVideoIP					to yyxx: Device ID or IP addressyy: IP address value
Set o xx	xx TxAudioIP yy Set output xx TxAudioIP					to yyxx: Device ID or IP addressyy: IP address value
Set o xx	xx TxUSBIP yy Set output xx TxUSBIP					to yyxx: Device ID or IP addressyy: IP address value
Set o xx	xx TxRSIP		yy Set output xx TxRSIP to			yyxx: Device ID or IP addressyy: IP address value
Set o i	xx	VideoEnFlag		yy Set output or input xx		VideoEnFlag to yyxx: Device ID or IP addressyy: enable, disable
Set o i	xx	AudioEnFlag		yy Set output or input xx		AudioEnFlag to yyxx: Device ID or IP addressyy: enable, disable
Set o i	xx USBEnFlag yy Set output or input xx					USBEnFlag to yyxx: Device ID or IP addressyy: enable, disable
Set o i	xx RSEnFlag yy Set output or input xx					RSEnFlag to yyxx: Device ID or IP addressyy: enable, disable
Set o i	xx ManagerIP yy Set output or input xx					ManagerIP to yyxx: Device ID or IP addressyy: KVM over IP Matrix Manager IP address
Set o i	xx ManagerPort yy Set output or input xx					ManagerPort to yyxx: Device ID or IP addressyy: KVM over IP Matrix Manager port
Set o i	xx Beeper yy Set output or input xx					Beeper to yyxx: Device ID or IP addressyy: enable, disable
Set o i	xx RxVM yy Set output xx RxVM to					yyxx: Device ID or IP addressyy: vm, vusb
Set o i	xx USBSecure yy Set output xx					USBSecure to yyxx: Device ID or IP addressyy: on, off
Set		i xx	PortOS	yy Set input xx PortOS		S to yyxx: Device ID or IP addressyy: win, mac, sun, other
Set i xx	OSLanguage	yy	Set input	xx		OSLanguage to yyxx: Device ID or IP addressyy: english, japanese, french, german, spanish, korean, chinese(traditional), english(uk), swedish, arabic, belgian, canadian-bilingual, french(canada), czech, danish, finnish, greek, hebrew, hungarian, international(iso), italian, latin american, dutch, norwegian, persian(farsi), polish, portuguese, russian, slovak, french (switzerland), german (switzerland), switzerland, reserved, turkish-q, reserved, serbo-croatian
Set i xx	videoM	CastEn	yy Set input	xx		videoMCastEn to yyxx: Device ID or IP addressyy: enable, disable
Set i xx	audioM	CastEn	yy Set input	xx		audioMCastEn to yyxx: Device ID or IP addressyy: enable, disable
Set i xx	Edid yy	Set input	xx Edid	to yy		xx: Device ID or IP addressyy: default, auto, manual, remix
Set i xx	VideoType	yy	Set input	xx	VideoType
Set i xx	ColorDepth yy		Set input xx	ColorDepth		to yyxx: Device ID or IP addressyy: 8, 16, 24,and 36
Set i xx	BandwidthLimit		yy Set input xx			BandwidthLimit to yyxx: Device ID or IP addressyy: unlimited, 100, 200,500
Set i xx	VideoQty yy		Set input xx	VideoQty to		yyxx: Device ID or IP addressyy: 1, 2, 3, 4, 5
Set i xx	BGRefresh yy		Set input xx	BGRefresh		to yyxx: Device ID or IP addressyy: off, 16, 32, 64, 128,256
Set i xx	OccupyTimeout		yy Set input xx			OccupyTimeout to yyxx: Device ID or IP addressyy: 1~240
Set i xx	Resolution yy		Set input xx	Resolution		to yyxx: Device ID or IP addressyy: 1920x1200,1920x1080, 1680x1050,1600x1200, 1600x900,1440x900, 1400x1050,1366x768, 1280x1024,1280x960, 1280x720,1152x864, 1024x768,800x600, 720x400,640x480, 2560x1080,3840x2160, 1920x1440,2560x1600, 2560x1440,2048x1536, 5120x2880

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Safety Instructions

General

- This product is for indoor use only. - Read all of these instructions. Save them for future reference. ◆ Follow all warnings and instructions marked on the device. - Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. ♦ Do not use the device near water. - Do not place the device near, or over, radiators or heat registers. - The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered. - The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built-in enclosure unless adequate ventilation has been provided. - Never spill liquid of any kind on the device. - Avoid circuit overloads. Before connecting equipment to a circuit, know the power supply’s limit and never exceed it. Always review the electrical specifications of a circuit to ensure that you are not creating a dangerous condition or that one doesn’t already exist. Circuit overloads can cause a fire and destroy equipment. - Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. - The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. - To prevent damage to your installation it is important that all devices are properly grounded. - Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over. - Position system cables and power cables carefully; Be sure that nothing rests on any cables. - Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock. - Do not attempt to service the device yourself. Refer all servicing to qualified service personnel. - If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair. - The power cord or plug has become damaged or frayed. - Liquid has been spilled into the device. - The device has been exposed to rain or water. - The device has been dropped, or the cabinet has been damaged. - The device exhibits a distinct change in performance, indicating a need for service. - The device does not operate normally when the operating instructions are followed. \- Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.

Rack Mount

- Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. - Always load the rack from the bottom up, and load the heaviest item in the rack first. - Make sure that the rack is level and stable before extending a device from the rack. - Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers. - After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack. - Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating. - Make sure that all equipment used on the rack – including power strips and other electrical connectors – is properly grounded. - Ensure that proper airflow is provided to devices in the rack. - Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer. - Do not step on or stand on any device when servicing other devices in a rack.

Technical Support

International

- For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com - For telephone support, see Telephone Support, page iv. North America

Email Support [e-mail]
Online Technical Support	Troubleshooting Documentation Software Updates	http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN		ext 49881-949-428-1111

When you contact us, please have the following information ready beforehand: ◆ Product model number, serial number, and date of purchase. - Your computer configuration, including operating system, revision level, expansion cards, and software. ◆ Any error messages displayed at the time the error occurred. ◆ The sequence of operations that led up to the error. ◆ Any other information you feel may be of help.

Specifications

KX9970T / KX9970FT

Function KX9970T KX9970FT
Connectors	Console Ports	Keyboard 1 x USB Type A Female (White)
		Video 1 x DisplayPort Female (Black)
		Mouse 1 x USB Type A Female (White)
		Speaker 1 x Mini Stereo Jack Female (Green)
		Mic. 1 x Mini Stereo Jack Female (Pink)
		RS-232 1 x DB -9 Male (Black)
	KVM Ports	KB / Mouse USB Type B Female (White)
		Speaker 1 x Mini Stereo Jack (Green)
		Mic. 1 x Mini Stereo Jack (Pink)
		Video 1 x DisplayPort Female (Black)
		RS-232 1 x DB -9 Female (Black)
	Power		2 x DC Jack (Black)
	LAN		1 x RJ-45 (Black)2 x SFP+ Slot	2 x SFP+ Slot
	Control		1 x PS/2 Female (Purple)
Switches	Function		1 x Slide switch (Black)(Auto, RS-232 Config, Local)
	OSD		1 x Pushbutton
	Port (Up)		1 x Pushbutton
	Port (Down)		1 x Pushbutton
	Reset		1 x Semi-recessed Pushbutton
LEDs	LAN (1000 / 10000 Mbps)		1 x (1000: Orange / 10000: Green)
	Power		2 x Green
	Local		1 x Green
	Remote		1 x Green
Emulation	Keyboard / Mouse		USB
Power Consumption			DC12V;18.88W;108BTU	DC12V;17.99W;104BTU
Video Resolution			Up to 5120 x 2880 @ 30 Hz, 5120 x 1440 @ 60 Hz, 4096 x 2160 @ 60 Hz (4:4:4), 2560 x 1440 @ 144 Hz, 1920 x 1080 @ 240 Hz

Function KX9970T KX9 970FT
Environment	Operating Temp. 0 – 50 °C
	Storage Temp. -20 – 60 °C
	Humidity 0–95% RH, Non-condensing
Physical Properties	Housing Metal
	Weight 1.10 kg (2.42 lb)
	Dimensions(L x W x H)	21.50 x 16.30 x 4.20 cm(8.46 x 6.42 x 1.65 in)

KX9970R / KX9970FR

Function KX9970R KX9970FR
Connectors U	SB Virtual Media 2 x USB Type A Female (White)
	Console Ports	Keyboard 1 x USB Type A Female (White)
		Video 1 x DisplayPort Female (Black)
		Mouse 1 x USB Type A Female (White)
		Speaker 1 x Mini Stereo Jack Female (Green)
		Mic. 1 x Mini Stereo Jack Female (Pink)
	RS-232 1 x DB-9 Male (Black)
	Power 2 x DC Jack (Black)
	LAN 1 x RJ-45 (Black)		2 x SFP+ Slot
Switches Function			1 x Slide Switch (Black)(Extension, RS-232 Config)
LEDs	LAN (1000 / 10000 Mbps)		1 x (1000: Orange / 10000: Green)
	Power		1 x Green
	Local		1 x Green
	Remote		1 x Green
Emulation	Keyboard / Mouse		USB
Power Consumption			DC12V;20.48W;137BTU
Video Resolution			Up to 5120 x 2880 @ 30 Hz, 5120 x 1440 @60 Hz, 4096 x 2160 @ 60 Hz (4:4:4), 2560 x1440 @ 144 Hz, 1920 x 1080 @ 240 Hz
Environment	Operating Temp.		0 - 50 °C
	Storage Temp.		-20 - 60 °C
	Humidity		0-95% RH, Non-condensing
Physical Properties	Housing		Metal
	Weight 1.38 kg (3.04 lb)		1.39 kg (3.04 lb)
	Dimensions(L x W x H)		22.60 x 22.40 x 5.30 cm(8.90 x 8.82 x 2.09 in)

Optional Rack Mount

Optional rack mount kits are available as shown in the following table:

Mount Type Model
Dual Rack Mount Kit 2X-021G
Single Rack Mount Kit 2X-031G

Dual Rack Mount

The 2X-021G Dual Rack Mount Kit installs two KX9970 / KX9970F units side by side in 1U of server rack space.

Transmitter Dual Rack Mount

1. Remove four screws from the units and then use the same screws to secure the units together with the link bracket provided with the kit. 

Link Bracket

2. Remove the bottom and side screws from each unit. 

Remove screws Remove screws

3. Use the screws in step 2 to install the left and right mounting brackets. 

Technical line drawing of a server rack with two ports and mounting hardware (no text or symbols)

4. Screw the mounting brackets onto the rack. 

Isometric line drawing of a server rack with multiple vertical racks and a central monitor (no text or symbols)

Receiver Dual Rack Mount

1. Remove the eight screws and plastic guards from the receiver units. 

Technical line drawing of a device housing with multiple bracket components and mounting holes (no text or symbols)

2. Remove four screws from the units and then use the same screws to secure the units together with the link bracket provided with the kit. 

Link Bracket

3. Remove the bottom and side screws from each unit. 

Remove screws Remove screws

4. Use the screws in step 3 to install the left and right mounting brackets. 

Technical line drawing of a server rack with ports and mounting brackets (no text or symbols)

5. Screw the mounting brackets onto the rack. 

Isometric technical drawing of a structural assembly with vertical supports and a central cable or connector (no text or symbols)

Single Rack Mount

The 2X-031G Single Rack Mount kit installs one KX Series receiver unit within a 1U rack space. 1. Remove the eight screws and plastic guards from the unit (receiver units only). 

Technical line drawing of a device housing with multiple cutaway views and mounting brackets (no text or symbols)

2. Remove the bottom and side screws from the unit. 

Isometric line drawing of a computer internal unit with ports and ventilation slots (no text or symbols)

3. Use the screws in step 2 to install the right and left mounting brackets. 

Technical line drawing of an electronic device with ports and connectors (no text or symbols)

4. Screw the mounting brackets onto the rack. 

Isometric line drawing of a server rack with two vertical racks and a central device (no text or symbols)

IP Installer

From a client computer running Windows, an IP address for a transmitter or receiver can be assigned with the IP Installer utility. The utility can be obtained from the Download area of our website or from the product page on the Software & Driver tab. After downloading the utility to your client computer, do the following: 1. Unzip the contents of IPInstaller.zip to a directory on your hard drive. 2. Go to the directory that you unzipped the IPInstaller program to and run IPInstaller.exe. A dialog box similar to the one below appears: 

Network Device IP Installer Device list: Device Name Model Name MAC Address IP Address KE6900T KE6900T 00-10-74-a9-01-10 172.17.17.67 KE6940T KE6940T 00-10-74-a9-01-35 172.17.17.61 KE6900R KE6900R 00-10-74-a8-01-12 172.17.17.60 KE6940R KE6940R 00-10-74-a8-01-35 172.17.17.80 SN3101 SN3101 00-10-74-42-00-31 172.17.17.18 Protocol: IPv4 Network adapter: MAC: 00-19-db-ea-8c-d3, IP: 172.17.17.20 IPv4 settings Obtain an IP address automatically (DHCP) Use the following IP address: IP address: 172 . 17 . 17 . 67 Subnet mask: 255 . 255 . 255 . 0 Default gateway: 172 . 17 . 17 . 254 Enumerate Set IP IPv6 address: Subnet prefix length: Default gateway:

3. Select the Transmitter or Receiver in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want. The MAC address is located on the devices bottom panel. 4. Select either Obtain an IP address automatically (DHCP), or Specify an IP address. If you chose the latter, fill the IP Address, Subnet Mask, and Gateway fields with the information appropriate to your network. 5. Click Set IP. 6. After the IP address shows up in the Device List, click Exit.

Trusted Certificates

Overview

When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device's certificate is not trusted, and asks if you want to proceed. 

Security Alert Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the site's security certificate. The security certificate was issued by a company you have not chosen to trust. View the certificate to determine whether you want to trust the certifying authority. The security certificate date is valid. The name on the security certificate is invalid or does not match the name of the site Do you want to proceed? Yes No View Certificate

The certificate can be trusted, but the alert is triggered because the certificate's name is not found on the Microsoft list of Trusted Authorities. You can ignore the warning and click Yes to go on.

Self-Signed Private Certificates

If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1. Go to the directory where you downloaded and extracted openssl.exe to. 2. Run openssl.exe with the following parameters: openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf Note: 1. The command should be entered all on one line (i.e., do not press [Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., "ATEN International"). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.

Examples

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf -subj "/C=yourcountry/ST=yourstateorprovince/L=yourlocationor city/O=yourorganization/OU=yourorganizationalunit/ CN=yourcommonname/emailAddress=[e-mail]
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf -subj "/C=CA/ST=BC/L=Richmond/O=ATEN International/OU=ATEN /CN=ATEN/emailAddress=[e-mail] 

Importing the Files

After the openssl.exe program completes, two files – CA.key (the private key) and CA.cer (the self-signed SSL certificate) – are created in the directory that you ran the program from.

Reset All Information

To reset all information (including passwords) to their default settings, follow the steps below: 1. Power off the unit and remove its housing. 2. Use a jumper cap to short the mainboard pins labeled DEFAULT PASSWORD. An example is shown: 

Top-down schematic of an electronic circuit board layout with components and connectors (no text or labels)

3. Power on the unit. 4. After the unit is turned on, power off the unit. 5. Remove the jumper cap from the Reset pins and close the housing. 6. Power on the unit again. After powering on the unit, you can use the default administrator Username and Password (see Logging In, page 73) to log in.

Default Password Pins

The Default Password pins for different models are shown below. ■ KX9970T / KX9970FT 

Top-down schematic of a computer room layout with labeled equipment and a directional arrow (no text or symbols)

■ KX9970R / KX9970FR 

Floor plan diagram of a building layout with furniture and fixtures (no text or labels)

RS-232 Pin Assignments

Pin assignments for the Transmitter and Receiver's rear RS-232 port that is used for connecting to a serial terminal are given in the table, below:

Pin Assignment
1 N/A None
2 RXD	Receive Data
3 TXD	Transmit Data
4 DTR	Data Terminal Ready
5 GND	Signal Ground
6 DSR	Data Set Ready
7 RTS	Request to Sent
8 CTS	Clear to Sent
9 N/A None

Transmitter Front RS-232 Port

Pin assignments for the Transmitter's front RS-232 port that is used for connecting to a computer for serial control are given in the table, below:

Pin Assignment
1 N/A None
2 TXD Transmit Data
3 RXD Receive Data
4 DSR Data Set Ready
5 GND Signal Ground
6 DTR Data Terminal Ready
7 CTS Clear to Sent
8 RTS Request to Sent
9 N/A None

Multicast IP Address

Multicasting helps to broadcast audio and video data from a transmitter to multiple Receivers over a network. To setup up Multicasting on a network switch you must know the Audio and Video Multicast IP address which can be found on the KX Transmitter. To determine the default Multicast IP address set by the KX device use the instructions below. The Multicast IP addresses can be set manually using Telnet.

KX Multicast Rule

All Audio and Video Multicast IP addresses use the format: 230.X.Y.Z. X.Y.Z relates to the Transmitter's IP address and 230 is always the first octet of a Multicast IP address. You use the Transmitter's IP address to find X and then use it to calculate the Audio and Video Multicast IP address.

Multicast IP Formula

To calculate the Audio and Video Multicast IP address, use the Transmitter's IP address to determine X and then use the appropriate table below to calculate the Multicast IP address for each data stream (audio/video).

Example:

Transmitter IP Address: 172.16.27.146; (172.X.Y.Z) $$ \mathrm{X} = 1 6 $$ If X is between 0 \~ 127

Transmitter IP X		VideoX + 128	AudioX + 192	MulticastVideo IPAddress	MulticastAudio IPAddress
172.16.27.146(example)	16	6 + 128 =144	16 + 192 =208	230.144.27.146	230.208.27.146
		___+ 128 =	___+ 192 =	230._._._.	230._._._.
		___+ 128 =	___+ 192 =	230._._._.	230._._._.
		___+ 128 =	___+ 192 =	230._._._.	230._._._.

If X is between 128 \~ 192

Transmitter IP	X - 128 = A	Video A + 128	Audio A + 192	Multicast Video IP Address	Multicast Audio IP Address
172.168.27.14 (example)	168 - 128 = 40	40 + 128 = 168	40 + 192 = 232	230.168.27.14	230.232.27.14
	____- 128 =	____+ 128 =	____+ 192 =	230._._._.	230._._._.
	____- 128 =	____+ 128 =	____+ 192 =	230._._._.	230._._._.
	____- 128 =	____+ 128 =	____+ 192 =	230._._._.	230._._._.

If X is 192 or higher

Transmitter IP	X - 192 = A	Video A + 128	Audio A + 192	Multicast Video IP Address	Multicast Audio IP Address
172.200.27.14 (example)	200 - 192 = 8	8 + 128 = 136	8 + 192 = 200	230.136.27.14	230.200.27.14
	____- 192 =	____+ 128 =	____+ 192 =	230._._._._	230._._._._
	____- 192 =	____+ 128 =	____+ 192 =	230._._._._	230._._._._
	____- 192 =	____+ 128 =	____+ 192 =	230._._._._	230._._._._

Keys to Network Performance

For optimum performance, KX Series devices requires high amounts of data to be transferred across a network; therefore we recommend the following strategies to setup KX Series devices. Using our suggestions will provide better performance and the highest video resolutions possible. Use each of the keys to ensure the best transmission of data and the highest throughput possible.

Build a Network Diagram

To build an effective KX installation, start by mapping out the layout. Create a diagram with the KX devices, computers and routers along with how they will be connected across the network. It also helps to write out how the devices will interact. Use this diagram as the frame work as you decide what devices to purchase and how to build the network effectively for the best data throughput.

Considerations:

- If possible, create a private network for the KX devices ◆ Use the same switch model throughout ◆ Use a flat cascaded layout ♦ Avoid a tree or pyramid structure - Limit cascades to two levels - Install network switches near each other ♦ Minimize the distance of connections - Install KVM over IP Matrix Manager (CCKM) computer and KX devices on the same subnet ◆ Check the 3 Other Factors before installation

Other Factors

■ Choose the Right Cable

Always use Cat 5/6e Ethernet cable or higher installed by a professional between any two devices you are installing. We recommend using ATEN Brand Ethernet cable to ensure the quality. It’s best when installing KX devices to use brand new Ethernet cabling for each part of the installation to ensure the reliability of the data being transmitted. This is a key to getting the best uninterrupted video resolution across the network.

■ Determine the Distance

Distance is an important factor when setting up networks, with a shorter distance and fewer hops through routers, data can be transmitted more efficiently. So whenever possible decrease the distance and direct network traffic effectively between subnets that communicate with each other to increase the data throughput.

■ Ensure the Bandwidth

Ensuring the bandwidth ahead of time will guarantee performance before installing KX devices on a network. This will eliminate the primary cause of problems related to video quality and transmission of data. If the speed is right at all ends of your network, then the only other causes are derived from device failure or limits caused by a router, switch or device setting. Sample Network Diagram 

graph TD
    A["Device 1"] -->|KVM port KX9970T| B["Console port"]
    B --> C["Device 2"]
    C --> D["Console port"]
    D --> E["Device 3 Switch"]
    E --> F["Layer 2 Switch"]
    F --> G["Console port"]
    G --> H["Device 4"]
    H --> I["Console port"]
    I --> J["Device 5"]
    J --> K["Console port"]
    K --> L["Device 6"]
    L --> M["Console port"]
    M --> N["Device 7"]
    N --> O["Console port"]
    O --> P["Device 8"]
    P --> Q["Console port"]
    Q --> R["Device 9"]
    R --> S["Console port"]
    S --> T["Device 10"]
    T --> U["Console port"]
    U --> V["Device 11"]
    V --> W["Console port"]
    W --> X["Device 12"]
    X --> Y["Console port"]

Choose a High Performance Switch

A high performance network switch is the means of a successful KX setup. When choosing a network switch, first select the type:

Layer 2 or Layer 3 Switches

You'll need to determine whether you need a layer 2 or a layer 3 switch for your KX network. Layer 3 switches cost more than layer 2 switches because they are more complex and handle more network traffic. The best way to calculate which type of switch you need is to first determine if you will have a dedicated network for the KX devices or if the KX devices will be on a network that shares throughput with other network equipment such as computers, servers and printers. If they share the network with other devices its best to consider a layer 3 switch and use layer 2 switches exclusively for the KX device connections. For larger installations we recommend using Layer 3 switches. The major differences are: Layer 3 Switch: IP addresses in packets are examined and intelligent forwarding decisions are made. On a larger network broken into subnets across long distances, a layer 3 switch becomes the best choice as they can improve network efficiency and provide better traffic flow. They are better at directing more traffic to different locations on a larger more complex network, and with layer two switches working below them. Layer 2 Switch: Packets are examined and forwarded using only the MAC address. If you have a small central network, a layer 2 switch should do the job. If the network is exclusive and will only transmit the bandwidth of KX devices, layer 2 switches with the correct settings can get the job done effectively.

Considerations

Number of ports

Choose a switch that has enough ports to match the number of KX devices you will be installing. Switches typically come in 5, 8, 10, 16, 24, 28, 48, and 52-port configurations. If you are installing 13 KX transmitters and 13 KX receivers, you will need to purchase a switch with at least 28 ports.

Stackable verse Standalone

Stackable switches allow you to easily manage and configure ports spanning across multiple switches that the KX devices are connected through. This provides a centralized method to configure and troubleshoot the initial setup of KX devices on a network which makes fine tuning the bandwidth, data throughput and video quality easier. Stackable switches can be configured to direct the KX transmissions between many units more specifically and effectively. Standalone switches provide the same configuration features as Stackable switches but they must be set individually. Stackable switches provide an easy way to manage multiple switches, as one unit. For example, instead of configuring, managing, and troubleshooting 6 28-port switches individually, you can manage the six as if they are a single unit using Stackable Switches. The six switches (168 ports) function as a single switch and are managed from one web or GUI interface.

What Stackable Switches Can do:

1. Create a link aggregation group with one port in one unit of the stack and another port of that group in another switch in the stack. 2. Select a port on one switch in the stack and mirror the traffic to a switch port on another unit of the stack; thus copy the configuration to direct traffic more effectively between KX devices. 3. Apply custom ACL security settings to any port on any switch in the stack. 4. Stackable switches can be setup in a ring configuration, so that if a port or cable fails, the stack automatically routes around the failure, at microsecond speeds. Stackable Switches also allow you to add and remove stack “members” which are automatically updated and recognized as such.

Switch Specifications

The following specifications are recommended when choosing a layer 2 or layer 3 switch: ◆ 1000Mbps Gigabit Ethernet switches (1000Mbps or faster Ethernet ports) ◆ High bandwidth between switches, if possible using Fibre Channel - Layer 3 switches that efficiently processes IGMP queries IGMP Snooping v2 or v3 ◆ Flow Control Functions - Throughput of: Full Duplex, 1Gbps up- and down- stream speeds per port ◆ Performance of their most onerous tasks (e.g. IGMP snooping) with multiple dedicated processors (ASICS) ◆ Use the same switch make and model throughout each subnet \- The maximum number of simultaneous ‘snoopable groups’ the switch can handle meets or exceeds the number of KX transmitters that will be used to create Channel groups

Configuring Switches and KX Devices

Configuring the switch correctly will pass data more efficiently, allowing a better stream across the network to each KX device. The following settings will help optimize your network traffic through a switch: ◆ Enable IGMP Snooping on L2 switches ◆ Enable IGMP Querier on the L3 switch - Enable IGMP Fast-Leave on all switches where KX units are directly connected - Enable Spanning Tree Protocol (STP) on all switches and enable Portfast exclusively on switch ports that have KX units connected - Pick an appropriate forwarding mode on all switches. Use Cut-through if available, or Store and Forward (see Recommended Network Switches below)

KX transmitter Settings:

- Adjust the KX transmitter settings one at a time, in small intervals, and view the images as you do, so that you can adjust to the positive or negative results and achieve the best quality and bandwidth possible - If the quality of color is important, set the Color Depth to 24 bits and manually adjust other settings until you are satisfied with the visual appearance - If moving video images are shown frequently, increase the Video Quality setting to the highest level and reduce the Bandwidth Limit and Color Depth setting. - When images on the screen are more often static, increase the Background Refresh and/or the Video Quality settings - Check that all KX units have been updated with the latest firmware version

Recommended Network Switches

Below are the network switches that have passed ATEN's stress tests using the KX Series extenders. Our tests streamed content over a network with a resolution of 3840 x 2160 @ 60 Hz (4:2:0), 3840 x 2160 @ 30 Hz (4:4:4); 24 bit color depth. ♦ Cisco Catalyst 2960X / Catalyst 2960XR / Catalyst 3750 HP Procurve 2920 H3C S5120 Huawei S5700 - DLink DGS-1510 Please refer to the FAQ link below on how to select network switches and network switch information collected by ATEN Customer Service Division, where the collected information includes customer's feedback from their actual experience in using and installing the product(s). https://eservice.aten.com/eServiceCx/Common/FAQ/view.do?id=6276

Additional Mouse Synchronization Procedures

If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following:

Windows:

Note: In order for the local and remote mouses to synchronize, you must use the generic mouse driver supplied with the MS operating system. If you have a third party driver installed - such as one supplied by the mouse manufacturer - you must remove it. 1. Windows 2000: a) Open the Mouse Properties dialog box (Control Panel → Mouse → Mouse Properties) b) Click the Motion tab c) Bring the mouse speed to the middle position (6 units in from the left) d) Set the mouse acceleration to None 

Mouse Properties Buttons Pointers Motion Hardware Speed Adjust how fast your pointer moves Slow Fast Acceleration Adjust how much your pointer accelerates as you move it faster None Low Medium High Snap to default OK Move pointer to the default button in dialog boxes OK Cancel Apply

2. Windows XP / Windows Server 2003 / Windows 7 / Windows 8 / Windows 10: a) Open the Mouse Properties dialog box (Control Panel → Mouse) (For Windows 10, click Start → Devices → Mouse → Additional mouse options) b) Click the Pointer Options tab c) Bring the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 

Mouse Properties Buttons Pointers Pointer Options Wheel Hardware Motion Select a pointer speed: Slow Fast Enhance pointer precision Snap To Automatically move pointer to the default button in a dialog box Visibility Display pointer trail Short Long Hide pointer while typing Show location of pointer when I press the CTRL key OK Cancel Apply

3. Windows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this). 4. Windows NT / Windows 98 / Windows 95: Set the mouse speed to the slowest position.

Sun / Linux

Open a terminal session and issue the following command: Sun: xset m 1 Linux: xset m 0 or xset m 1 (If one does not help, try the other.)

Virtual Media Support

WinClient ActiveX Viewer / WinClient AP

♦ IDE CDROM/DVD-ROM Drives – Read Only ♦ IDE Hard Drives – Read Only - USB CDROM/DVD-ROM Drives – Read Only ♦ USB Hard Drives – Read/Write\* - USB Flash Drives – Read/Write\* ♦ USB Floppy Drives – Read/Write \* These drives can be mounted either as Drives or Removable Disks (see Virtual Media, page 301). Mounting them as removable disks allow booting the remote server if the disk contains a bootable OS. In addition, if the disk contains more than one partition, the remote server can access all the partitions. ♦ ISO Files – Read Only ◆ Folders – Read/Write Smart Card Readers

Java Applet Viewer / Java Client AP

♦ ISO Files – Read Only ◆ Folders – Read/Write Note: 1. The Java Client supports Virtual Media in the same way as WinClient does – however, the account should have Administrator level privilege. 2. Folder mapping uses a FAT16 file system, so there is a 2G limitation. Virtual Media only supports ISO files less than 4G.

Setup CCKM Server IP address on Windows

1. Select Network and Sharing Center and click Change adapter settings. 2. Right-click Local Area Connection and select Properties. 3. In the Local Area Connection Properties window, highlight Internet Protocol Version 4 (TCP/IPv4) then click Properties. 4. Select Use the following IP address and enter in the IP for the CCKM server (e.g. any IP address not in use, and in between 192.168.0.2 and 192.168.0.253)\*, Subnet Mask (e.g. 255.255.255.0), and Default Gateway that corresponds with your network setup. 5. Click OK to change the CCKM server's IP address. Note: Make sure the CCKM server's IP address is not a duplicate to prevent IP address conflict. To connect to the CCKM server via web browser, enter the CCKM IP address and port number (default: 8443). For example, if the CCKM IP address is 192.168.0.10, then enter https://192.168.0.10: 8443. If you have a 2nd NIC, please follow the following steps. 6. Select Network and Sharing Center and click Change adapter settings. 7. Right-click Local Area Connection for the 2nd NIC and select Properties. 8. In the Local Area Connection Properties window, highlight Internet Protocol Version 4 (TCP/IPv4) then click Properties. 9. Select Use the following IP address and enter in the IP of the 2nd subnet for the CCKM server (e.g. any IP address not in use, and in between 192.168.1.2 and 192.168.1.253)\*, Subnet Mask (e.g. 255.255.255.0), and Default Gateway that corresponds with your network setup. 10. Click OK to change the CCKM server's IP address of the 2nd subnet.

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN. To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy/ © Copyright 2022 ATEN® International Co., Ltd. Released: 2022-06-24 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.