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KE8952R-AX - KVM Switch ATEN - Free user manual and instructions

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USER MANUAL KE8952R-AX ATEN

KVM over IP Matrix Series:

KVM over IP Extender &

CCKM KE Matrix Manager Software

User Manual

ATEN KE8952R-AX - 1

natural_image Control room with multiple large display screens and a central monitor displaying a waveform or signal interface (no readable text or symbols)

HDMI ^TM

HIGH-DEF RITISH MULTIMEDIA INTERFACE

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning: Operation of this equipment in a residential environment could cause radio interference.

This product is RoHS compliant.

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

About This Manual

This User Manual is provided to help you get the most from your KVM over IP Matrix System. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

The KVM over IP Extender models covered in this user manuals are:

ModelsProduct Names
KE6900 DVISingle Display KVM over IP Extender (Transmitter & Receiver)
KE6900A DVIVI-I Single Display KVM over IP Extender (Transmitter & Receiver)
KE6900AiTDVI-I Single Display KVM over IP Extender (Transmitter) with Internet Access
KE6900STDVI KVM over IP Extender Lite
KE6910 DVI-D Dual Link KVM over IP Extender (Transmitter & Receiver)
KE6912 DVI-D Dual Link KVM over IP Extender (Transmitter & Receiver) with PoE
KE6920 DVI-D Dual Link KVM over IP Extender (Transmitter & Receiver) with Dual SFP
KE6922 DVI-D Dual Link KVM over IP Extender (Transmitter & Receiver) with Dual SFP & PoE
KE6940 DVIDual Display KVM over IP Extender (Transmitter & Receiver)
KE6940A DVIVI-I Dual Display KVM over IP Extender (Transmitter & Receiver)
KE6940AiTDVI-I Dual Display KVM over IP Extender (Transmitter) with Internet Access
KE8900S SIMHDMI KVM over IP Extender (Transmitter & Receiver)
KE8950 4KHDMI Single Display KVM over IP Extender (Transmitter & Receiver)
KE8952 4KHDMI Single Display KVM over IP Extender (Transmitter & Receiver) with PoE
KE9900STSlim DisplayPort KVM over IP Extender (Transmitter)
KE9950 4KDisplayPort KVM over IP Extender (Transmitter & Receiver)
KE9952 4KDisplayPort KVM over IP Extender (Transmitter & Receiver) with PoE

Copyright © 2020 ATEN® International Co., Ltd.

Altusen and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

Chapter 1, Introduction, introduces you to the KVM over IP Matrix System. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.

Chapter 3, OSD Operation, explains the fundamental concepts involved in operating the KE6900 / KE6900A / KE6900AiT / KE6900ST / KE6910 / KE6912 / KE6920 / KE6922 / KE6940 / KE6940A / KE6940AiT / KE8900S / KE8950 / KE8952 / KE9900ST / KE9950 / KE9952, and provides a complete description of the On Screen Displays (OSDs) and how to work with them.

Chapter 4, Software Installation, explains the administrative procedures that are required to download and install the KE Matrix Manager software on Windows and Linux computers.

Chapter 5, Browser / Telnet Operation, explains how to log in to the KE Matrix Manager with a web browser, and describes the features, functions, and how to work with the browser's main interface.

Chapter 6, System Status, explains how to use the KE Matrix Manager's System Status panel to manage Transmitters, Receivers, Users, Profiles and Logs.

Chapter 7, System Settings, explains the KE Matrix Manager's system settings, which include the General, ANMS, LDAP/AD, RADIUS, TACACS+ authentication, F/W Upgrade, Redundancy, Backup/Restore, Certificates, and Sessions tabs.

Chapter 8, Connections, describes how to use the KE Matrix Manager 's Connections panel to view and disconnect Transmitter and Receiver connections.

Chapter 9, Scheduled Profile, describes how to use the KE Matrix Manager's Scheduled Profile panel to view active profile schedules.

Chapter 10, Sessions, describes how to use the KE Matrix Manager's Sessions panel to view and disconnect user sessions.

Chapter 11, Remote Viewer (AiT Models only), describes how to use the Remote Viewer to view and control video sources connected to AiT transmitters.

Chapter 12, Firmware Upgrade Utility, explains how to download and use the Firmware Upgrade Utility to install new firmware on the devices.

Chapter 13, CLI Commands, provides a complete list of the serial protocol and TCP/IP commands used when utilizing the RS-232 Serial Port or a network connection to configure the KE devices.

An Appendix, at the end of the manual provides technical and troubleshooting information.

Contents

EMC Information....ii

RoHS ii

User Information .... iii

Online Registration ....iii

Telephone Support ....iii

User Notice ....iii

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Contents vii

Package Contents .....xvi

KE6900 / KE6940....xvi

KE6900A / KE6940A....xvi

KE6900AiT / KE6940AiT.... xvii

KE6900ST.... xvii

KE6910 / KE6912 ...... xvii

KE6920 / KE6922....xviii

KE8900S....xviii

KE8950 / KE8952....xix

KE9900ST....xix

KE9950 / KE9952 .... xx

Conventions xxii

Product Information xxii

1. Introduction

Overview....1

Features 4

Supported Video Resolutions 7

Requirements 8

Console....8

Computers....8

Cables....8

Minimum Hardware/Software Requirements 8

Components 10

KE6900T (Transmitter) Front View 10

KE6900T (Transmitter) Rear View 11

KE6900R (Receiver) Front View. 13

KE6900R (Receiver) Rear View 15

KE6900AT (Transmitter) Front View....17

KE6900AT (Transmitter) Rear View 18

KE6900AR (Receiver) Front View. 20

KE6900AR (Receiver) Rear View 22

KE6900AiT (Transmitter) Front View 24

KE6900AiT (Transmitter) Rear View....25

KE6910T / KE6912T (Transmitter) Front View ..... 27

KE6910T / KE6912T (Transmitter) Rear View 28

KE6910R / KE6912R (Receiver) Front View. 30

KE6910R / KE6912R (Receiver) Rear View .... 31

KE6920T / KE6922T (Transmitter) Front View 33

KE6920T / KE6922T (Transmitter) Rear View 34

KE6920R / KE6922R (Receiver) Front View. 36

KE6920R / KE6922R (Receiver) Rear View .....37

KE6940T (Transmitter) Front View 39

KE6940T (Transmitter) Rear View 40

KE6940R (Receiver) Front View 42

KE6940R (Receiver) Rear View 44

KE6940AT (Transmitter) Front View 46

KE6940AT (Transmitter) Rear View 47

KE6940AR (Receiver) Front View....49

KE6940AR (Receiver) Rear View 51

KE6940AiT (Transmitter) Front View 53

KE6940AiT (Transmitter) Rear View 54

KE6900ST (Transmitter) Front, Rear and Top View ..... 56

KE8950T / KE8952T (Transmitter) Front View ..... 58

KE8950T / KE8952T (Transmitter) Rear View 59

KE8950R / KE8952R (Receiver) Front View. 61

KE8950R / KE8952R (Receiver) Rear View 63

KE8900ST (Transmitter) Front, Rear and Side View 65

KE8900SR (Receiver) Front, Rear and Side View ..... 67

KE9900ST (Transmitter) Front, Rear and Side View 69

KE9950T / KE9952T (Transmitter) Front View 71

KE9950T / KE9952T (Transmitter) Rear View 72

KE9950R / KE9952R (Receiver) Front View. 74

KE9950R / KE9952R (Receiver) Rear View .....75

PoE Power Redundancy 76

2. Hardware Setup

Mounting....77

Attaching the Bracket 78

Non-Slim Transmitters 78

Slim Transmitters - KE6900ST 79

Slim Transmitters - KE8900ST / KE9900ST 79

Rack Mount 81

Non-Slim Transmitters 81

Slim Transmitters - KE6900ST 82

Slim Transmitters - KE8900ST / KE9900ST 82

Wall Mounting 83

Non-Slim Transmitters 83

Slim Transmitters - KE6900ST 84

Slim Transmitters - KE8900ST / KE9900ST 84

KE6900 / KE6940 Point-to-Point Installation. 85

KE6900 / KE6940 Point-to-Point Installation 1 of 2. 86

KE6900 / KE6940 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

KE6900A / KE6940A Point-to-Point Installation 88

KE6900A / KE6940A Point-to-Point Installation 1 of 2 ..... 89

KE6900A / KE6940A Point-to-Point Installation 2 of 2 ..... 90

KE6900AiT / KE6940AiT Point-to-Point Installation ..... 91

KE6940AiT Point-to-Point Installation 1 of 2. 92

KE6940AiT Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

KE6910 / KE6912 Point-to-Point Installation 94

KE6910 / KE6912 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

KE6910 / KE6912 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

KE6920 / KE6922 Point-to-Point Installation 97

KE6920 / KE6922 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

KE6920 / KE6922 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

KE8950 / KE8952 Point-to-Point Installation 100

KE8950 / KE8952 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . 101

KE8950 / KE8952 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . 102

KE6900ST Point-to-Point Installation 103

Setting up a LAN Installation 103

KE8900S Point-to-Point Installation 105

Setting up a LAN Installation 105

KE9900ST Point-to-Point Installation 107

Setting up a LAN Installation 107

KE9950 / KE9952 Point-to-Point Installation 109

KE9950 / KE9952 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . 110

KE9950 / KE9952 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . 111

KE6900 / KE6940 LAN Installation.... 112

KE6900 / KE6940 Network Installation Diagram 1 of 2. . . . . . . . . . . . 114

KE6900 / KE6940 Network Installation Diagram 2 of 2. . . . . . . . . . . . 115

KE6900A / KE6940A LAN Installation 116

KE6900A / KE6940A Network Installation Diagram 1 of 2 ..... 117

KE6900A / KE6940A Network Installation Diagram 2 of 2 ..... 118

KE6900AiT / KE6940AiT LAN Installation 119

KE6900AiT / KE6940AiT Network Installation Diagram 1 of 2 ..... 120

KE6900AiT / KE6940AiT Network Installation Diagram 2 of 2 ..... 121

KE6910 / KE6912 LAN Installation.... 122

KE6910 / KE6912 Network Installation Diagram 1 of 2. . . . . . . . . . . 123

KE6910 / KE6912 Network Installation Diagram 2 of 2. . . . . . . . . . . . 124

KE6920 / KE6922 LAN Installation.... 125

KE6920 / KE6922 Network Installation Diagram 1 of 2. . . . . . . . . . . . 126

KE6920 / KE6922 Network Installation Diagram 2 of 2. . . . . . . . . . . . 127

KE8950 / KE8952 LAN Installation.... 128

KE8950 / KE8952 Network Installation Diagram 1 of 2. . . . . . . . . . . 130

KE8950 / KE8952 Network Installation Diagram 2 of 2. . . . . . . . . . . 131

KE9950 / KE9952 LAN Installation.... 132

KE9950 / KE9952 Network Installation Diagram 1 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

KE9950 / KE9952 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Network Configuration.... 135

Exit OSD 136

Default IP Addresses 136

KE I/O Ports 137

LED Display 138

Authentication Lock (KE6910 / KE6912 only) .....138

3. OSD Operation

Overview 139

Invoking the OSD 139

Touch Screen Calibration 139

OSD Hotkeys 140

Microphone Hotkey 140

OSD Interface 141

Logging in for the First Time 142

Receiver Configuration 143

Network....143

Properties 144

Regular Version 144

Slim Version 147

System 150

Transmitter Configuration....151

Network 151

Properties 152

System 155

Internet Port (AiT Models only) 156

IP Installer 157

Service Ports 157

IPv4 Settings 157

IPv6 Settings 158

CCVSR 159

Working Mode 159

User Preferences 160

OSD Matrix Mode 161

Connections Page....162

List Mode....162

Array Mode 165

Profile Page....167

Push Content. 168

Pull Content....170

4. Software Installation

Overview 173

Download - Trial Version 173

KE Matrix Manager Software Install 175

Upgrading Trial Version 178

Linux Installation....179

5. Browser / Telnet Operation

Overview....183

Logging In....183

The KE Matrix Manager Main Page 185

Web Components....185

Installation Wizard 187

Instant Link....190

RS-232 / Telnet. 192

Telnet 192

RS-232 193

Configuration Menu....194

Main Menu....194

  1. Network....195

  2. Properties ..... 195

  3. System 196

6. System Status

Overview....197

System Status.... 198

Transmitter 200

Transmitter Configuration 202

Internet Port (AiT models only) 207

Basic 208

CCVSR 209

Mode 209

IPv4 Settings....209

IPv6 Settings....210

Private Certificate 210

Certificate Signing Request....211

Copy & Paste 214

Virtual Transmitter....215

Intelligent Dual Video Output Management. 216

Transmitter Group....217

Transmitter Permissions 218

Receiver 220

Receiver Configuration 222

Copy & Paste 226

Receiver Group 227

Video Wall....228

Receiver Permissions....231

Account 232

Users 233

Adding Users....233

Modifying Users. 235

Deleting Users....235

Groups. 236

Adding Groups 236

Modifying Groups 237

Deleting Groups 237

Permissions. 238

Assigning Device Permissions .....238

Profile 240

Adding a Profile....241

Adding a Schedule .....244

Log 245

7. System Settings

Overview 247

General....247

Connection Redundancy (KE6910 / 6912 only) .....250

Login Access Priority (AiT Models only) 252

ANMS 254

Event Destination .....254

Authentication & Authorization .....256

FW Upgrade 259

Firmware Upgrade Recovery 260

Redundancy 261

Private Certificate 265

Certificate Signing Request. 266

Sessions 268

8. Connections

Overview 269

Connections 270

9. Scheduled Profile

Overview 273

10.Sessions

Overview 275

11.Remote Viewer (AiT Models only)

Introduction....277

Windows and Java Client Viewer (web access) 278

The Windows/Java Client AP 280

Download 280

Starting Up 281

The Control Panel....283

Control Panel Functions 284

Macros 286

Hotkeys 286

Video Settings....288

Gamma Adjustment....289

Virtual Media....291

Virtual Media Icons 291

Virtual Media Redirection 291

Smart Card Reader 294

Zoom. 294

The On-Screen Keyboard 295

Mouse Pointer Type 296

Mouse DynaSync Mode 296

Automatic Mouse Synchronization (DynaSync) 297

Manual Mouse Synchronization 297

Control Panel Configuration 298

12.Firmware Upgrade Utility

Preparation....301

Starting the Upgrade....302

Upgrade Succeeded....304

Firmware Upgrade Recovery 305

13.CLI Commands

Serial Control Protocol Commands 307

Configuring the Serial Port 307

Device/Profile Commands....308

Telnet 308

Verification 308

Switch Port Command 309

Mute Command....313

Profile Command 315

EDID Command 317

Reset Command 319

RS-232 Command 320

OSD Command....323

List Command 324

Read Command 326

Set Command 330

Appendix

Safety Instructions....339

General 339

Rack Mounting 341

Technical Support....342

International....342

North America 342

Specifications 343

KE6900T / KE6940T 343

KE6900R / KE6940R. 345

KE6900AT / KE6940AT....346

KE6900AR / KE6940AR 348

KE6900AiT / KE6940AiT 349

KE6900ST 351

KE6910 352

KE6912 354

KE6920 356

KE6922 358

KE8900S....360

KE8950T / KE8952T 361

KE8950R / KE8952R....362

KE9900ST 363

KE9950 364

KE9952 366

Optional Rack Mounting 368

Dual Rack Mounting 368

Transmitter Dual Rack Mounting 368

Receiver Dual Rack Mounting .....370

Single Rack Mounting 372

IP Installer....374

Trusted Certificates....375

Overview 375

Self-Signed Private Certificates 376

Examples....376

Importing the Files....376

Reset All Information....377

Default Password Pins ....378

RS-232 Pin Assignments 384

Transmitter Front RS-232 Port 384

Multicast IP Address....385

KE Multicast Rule 385

Multicast IP Formula 385

If X is between 0 \~ 127 .....385

If X is between 128 \~ 192 .... 386
If X is 192 or higher .... 386
Keys to Network Performance 387
Build a Network Diagram 387
Other Factors 387
Choose a High Performance Switch 389
Layer 2 or Layer 3 Switches ..... 389
Considerations 389
Number of ports. 389
Stackable verse Standalone 389
What Stackable Switches Can do: 390
Switch Specifications....390
Configuring Switches and KE Devices 391
KE transmitter Settings: 391
Recommended Network Switches 391
Additional Mouse Synchronization Procedures 393
Windows: 393
Sun / Linux 394
Virtual Media Support....395
WinClient ActiveX Viewer / WinClient AP 395
Java Applet Viewer / Java Client AP....395
Setup CCKM Server IP address on Windows 396
Limited Warranty....397

Package Contents

KE6900 / KE6940

Package content of KE6900T / KE6940T DVI Single/Dual Display KVM over IP Extender (Transmitter):

1 Transmitter
1 USB DVI-D KVM Cable
1 DVI-D Cable 1.8 m (for KE6940T)
1 Foot Pad Set
1 Power Adapters
1 Mounting Kit
1 User Instructions*

Package content of KE6900R / KE6940R DVI Single/Dual Display KVM over IP Extender (Receiver):

1 Receiver
1 Power Adapters
1 User Instructions*

KE6900A / KE6940A

Package content of KE6900AT / KE6940AT DVI-I Single / Dual Display KVM over IP Transmitter:

1 Transmitter
1 USB DVI-D KVM Cable
1 DVI-D Cable 1.8 m (for KE6940AT)
1 Power Adapter & Power Cord
1 Foot Pad Set
1 Mounting Kit
1 User Instructions*

Package content of KE6900AR / KE6940AR DVI-I Single / Dual Display KVM over IP Receiver:

1 Receiver
1 Power Adapter & Power Cord
1 User Instructions*

KE6900AiT / KE6940AiT

Package content of KE6900AiT / KE6940AiT DVI Single/Dual Display KVM over IP Extender (Transmitter) with Internet:

1 Transmitter
1 USB DVI-D KVM Cable
1 DVI-D Cable 1.8 m (for KE6940AiT)
1 Foot Pad Set
1 Power Adapters
1 Mounting Kit
1 User Instructions*

KE6900ST

Package content of KE6900ST DVI KVM over IP Extender Lite:

1 Transmitter
1 USB DVI-D KVM Cable
1 Foot Pad Set
1 Power Adapter
1 Mounting Kit
1 User Instructions*

KE6910 / KE6912

Package content of KE6910T / KE6912T DVI-D Dual Link KVM over IP Extender (Transmitter):

1 Transmitter
1 USB DVI-D KVM Cable
1 Power Adapter & Power Cord (for KE6910T)
1 Foot Pad Set

1 Mounting Kit
1 User Instructions*

Package content of KE6910R / KE6912R DVI-D Dual Link KVM over IP Extender (Receiver):

1 Receiver
1 Power Adapter & Power Cord (for KE6910R)
1 User Instructions*

KE6920 / KE6922

Package content of KE6920T DVI-D Dual Link KVM over IP Extender with Dual SFP (Transmitter) / KE6922T DVI-D Dual Link KVM over IP Extender with Dual SFP & PoE (Transmitter):

1 Transmitter
1 USB DVI-D KVM Cable
1 Power Adapter & Power Cord (for KE6910T)
1 Foot Pad Set
1 Mounting Kit
1 User Instructions*

Package content of KE6920R DVI-D Dual Link KVM over IP Extender with Dual SFP (Receiver) / KE6922R DVI-D Dual Link KVM over IP Extender with Dual SFP & PoE (Receiver):

1 Receiver
1 Power Adapter & Power Cord (for KE6910R)
1 User Instructions*

KE8900S

Package content of KE8900ST Slim HDMI KVM over IP Extender (Transmitter):

1 Transmitter
1 USB HDMI KVM Cable
1 Foot Pad Set
1 Power Adapter

1 Mounting Kits
1 HDMI Lockpro
1 User Instructions*

Package content of KE8900SR Slim HDMI KVM over IP Extender (Receiver):

1 Receiver
1 Power Adapter
1 Mounting Kits
1 HDMI Lockpro
1 User Instructions*

KE8950 / KE8952

Package content of KE8950T / KE8952T 4K HDMI Single Display KVM over IP Extender (Transmitter):

1 Transmitter
1 USB HDMI KVM Cable
1 Foot Pad Set
1 Power Adapter & Power Cord (for KE8950T)
1 Mounting Kit
1 HDMI Lockpro
1 User Instructions*

Package content of KE8950R / KE8952R 4K HDMI Single Display KVM over IP Extender (Receiver):

1 Receiver
1 Power Adapter & Power Cord (for KE8950R)
1 HDMI Lockpro
1 User Instructions*

KE9900ST

Package content of KE9900ST Slim DisplayPort KVM over IP Extender (Transmitter):

1 Transmitter
1 DisplayPort Cable
1 USB 2.0 Type-A to Type-B Cable
1 Power Adapter
1 Mounting Kit
1 User Instructions*

KE9950 / KE9952

Package content of KE9950T / KE9952T 4K DisplayPort KVM over IP Extender (Transmitter):

1 Transmitter
1 DisplayPort Cable
1 USB 2.0 Type-A to Type-B Cable
1 Foot Pad Set
1 Power Adapter & Power Cord (for KE9950T)
1 Mounting Kit
1 User Instructions*

Package content of KE9950R / KE9952R 4K DisplayPort KVM over IP Extender (Receiver):

1 Receiver

1 Power Adapter & Power Cord (for KE9950R)

1 User Instructions*

* Features may have been added to the KE6900 / KE6900A / KE6900AiT / KE6900ST / KE6910 / KE6912 / KE6920 / KE6922 / KE6940 / KE6940A / KE6940AiT / KE8900S / KE8950 / KE8952 / KE9900ST / KE9950 / KE9952 since this manual was published. Please visit our website to download the most up-to-date version.

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer. Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the KE6900 / KE6900A / KE6900AiT / KE6900ST / KE6910 / KE6912 /

KE6920 / KE6922 / KE6940 / KE6940A / KE6940AiT / KE8900S / KE8950 / KE8952 / KE9900ST / KE9950 / KE9952 or to any other devices on the installation.

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

  1. Numbered lists represent procedures with sequential steps.

◆ Bullet lists provide information, but do not involve sequential steps.

→ Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start → Run means to open the Start menu, and then select Run.

ATEN KE8952R-AX - Conventions - 1

Indicates critical information.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com
North America http://www.aten-usa.com

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Overview

The KVM over IP Matrix System is a solution that combines KE Series KVM over IP Extenders (KE6900, KE6900A, KE6900AiT, KE6940, KE6940A, KE6940AiT, KE6900ST, KE6910, KE6912, KE6920, KE6922, KE8900S, KE8950, KE8952, KE9900ST, KE9950, KE9952), with the KE Matrix Manager Software (CCKM) to extend, control and monitor access to computers, across a network, in a multitude of ways. The system lets you setup a matrix of remote KVM consoles that access computers across a network, with the flexibility to control and configure each connection.

The high-performance IP-based KE Extenders are consisted of a transmitter and a receiver. The transmitter connects to a computer to deliver the computer's data to the receiver to collectively provide console access from a remote or separate location. The computer can be accessed from the remote console via a standard TCP/IP network or direct Ethernet cable connection. This is perfect for any installation where you need to place the console where it is convenient, but you want the computer to reside in a secure location - away from the keyboard, mouse and display.

The extenders support flawless and lossless video compression quality with ultra low latency, some extenders also support 2K x 2K video resolution (2048 x 2048 @ 60Hz), which is used widely in the Air Traffic Control (ATC) industry. For a list of video resolution support, refer to Supported Video Resolutions on page 7.

For power redundancy, some extenders have dual power supplies, some provide single power supply with a Power over Ethernet (PoE) LAN port, while some provide dual power supplies and a PoE LAN port.

Some extenders support Fiber Channel over Ethernet via SFP fiber modules* which connect to a network switch at speeds up to 1 Gbps. The extenders can connect unit-to-unit or over a TCP/IP network via Gigabit Ethernet or the SFP ports. Connecting both methods allows network failover.

The non-slim KE over IP Extenders have local On Screen Display (OSD) on the receiver end to configure both receiver and transmitter - for easy setup and operation. Both the transmitter and receiver have RS-232 ports to connect to a

serial terminal for configuration or serial devices such as touchscreens and barcode scanners.

The AiT models can connect to an Office LAN to support the Control Center Video Session Recorder (CCVSR) software and Winclient/Javaclient. The CCVSR records all operations made on servers accessed through KVM over IP switches. Every operation and change are recorded and saved to a secure video file for security reference and troubleshooting purposes, etc.. By using Winclient/Javaclient, you are provided with console access from a separate location over intranet and/or Internet.

Slimmer versions of KE over IP Extenders are also available. These are KE6900ST, KE8900S or KE9900ST, and are cost and space saving alternatives for installations with extenders that don't need a local console or audio transmission, but want the connectivity features of advanced KE models. KE6900ST is a slim KVM over IP Transmitter that supports DVI input. KE8900S offers a slim KVM over IP Transmitter (KE8900ST) and a slim KVM over IP Receiver (KE8900SR) to respectively support HDMI video input from the computer and one HDMI monitor output. KE9900ST is a slim KVM over IP Transmitter that supports DisplayPort input. In addition to a DC power jack, both the KE8900ST and KE9900ST transmitters have an extra DC terminal block each for convenient installation.

Since different KE over IP Extenders support different types of video interfaces (DVI, HDMI, DisplayPort, etc.), video resolutions, power redundancy function and network failover feature, administrators/users may select and tailor what is currently best for your environment, and for expected or unexpected future expansions.

Refer to the table below for the variations in interfaces, functions and features:

ModelsDVI HDMI DisplayPortPower Redundancy via PoE*Power Redundancy via Second Power JackNetwork Failover - SFP
KE6900 1 -- - - -
KE6900A 1- - - 1 1
KE6900AiT1 - - - 1 1
KE6900ST1 - - - -
KE6910 1 -- - 1 1
KE6912 1 -1 - 1
KE6920 1 -- - 1 2
KE6922 1 -1 1 2
KE6940 2 -- - - -
KE6940A 2- - - 1 1
KE6940AiT2 - - - 1 1
KE8900S- 1 - - --
KE8950- 1 - - - 1
ModelsDVI HDMIDisplayPortPower Redundancy via PoE*Power Redundancy via Second Power JackNetwork Failover - SFP
KE8952 - 1- 1 - 1
KE9900ST-- 1 ---
KE9950 --- 1 1
KE9952 --1 - 1

*Power redundancy via PoE requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).

KVM over IP Extenders allow flexible setup as they can make console-to-computer connections in several ways: one-to-one (Extender mode), one-to-many (Splitter mode), many-to-one (Switch mode), or many-to-many (Matrix mode).

The KE Matrix Manager Software (CCKM) allows you to define the aforementioned matrix connections and manage KE Extenders with features such as auto-detection of KE Extenders, username/password authentication, switching and sharing of connections, scheduling, permissions and more. Whether you're extending computer access for Monitoring, Broadcasting, Editing or Workstation setup, the KVM over IP Matrix System gives you the flexibility and control to manage one or hundreds of extended connections. For more detailed feature list, refer to Features on page 4.

Note: The SFP module is sold separately. You can choose the 2A-136G, a multi-mode SFP module that provides 1 GbE connectivity up to 550 meters; or the 2A-137G, a single-mode SFP module that provides 1 GbE connectivity up to 10 kilometers. Visit ATEN's website or contact your ATEN dealer for more information.

Features

  • Remote KVM console access of computers over LAN or Ethernet cable connection
  • Dual console operation – control your system from both the Transmitter and Receiver by USB keyboard, monitor, and mouse
  • RS-232 serial portsallows you to connect to a serial terminal for configuration, and serial devices such as touchscreens and barcode scanners ^1
  • Superior video quality ^2 – up to 1920 x 1200 @ 60 Hz with 24-bit color depth (KE69 Series); up to 3840 x 2160 @ 30 Hz (4:4:4) with 36-bit color depth (KE89 Series, KE99 Series)
    ◆ Supports standard resolutions from 640 x 480 to 1920 x 1200 @ 60 Hz (KE69 Series); and resolutions from 640 x 480 to 3840 x 2160 @ 30 Hz (KE89 Series, KE99 Series)
    ◆ Supports 2K x 2K video resolution (2048 x 2048 @ 60Hz) (KE6910/KE6912/KE6920/KE6922)
    ♦ OSD (On Screen Display) on the Receiver configures Tx / Rx devices
    ◆ Supports KE Matrix Manager Web GUI administration ^3
  • Supports Power over Ethernet (PoE) functionality – compliant with IEEE 802.3at and 802.3af standards (KE6912, KE6922, KE8952 and KE9952)
  • Boundless Switching – simply move the mouse cursor across screen boundaries to switch between different receivers
  • Intelligent Dual Video Output Management – split two video sources from a dual display Transmitter and connect to each from different Receivers (KE6940/KE6940A)
    ♦ Gigabit Ethernet port
    ◆ Remote login security
    ♦ DVI digital and analog monitor support (KE6900/KE6900A/KE6900AiT/KE6900ST/KE6910/KE6912/KE6920/KE6922/KE6940/KE6940A/KE6940AiT)
    ♦ HDMI monitor support (KE8900S/KE8950/KE8952)
    ◆ DisplayPort monitor support (KE9900ST/KE9950/KE9952)
    ◆ Built-in ESD protection and surge protection
    ◆ Supports 2 channel analog (KE69 Series) and 7.1 channel surround sound (KE89/KE99 Series) stereo speakers and microphone

◆ Auto-MDIX - automatically detects cable type
◆ Supports widescreen formats
◆ Supports High-Quality Video streaming
- Virtual Media Support
Hot pluggable
- Rack Mountable
- Upgradeable firmware
- Supports digital audio (KE8900S/KE8950/KE8952/KE9900ST/KE9950/KE9952)
- Adaptive Fast Switching – automatically fast switches between different Tx video resolutions on a Rx display within 0.3 second (KE6910/KE6912)
- Authentication Lock – automatically logs in when the power of the system is resumed after power off (KE6910/KE6912)
- Connection Redundancy – automatically connects to another transmitter (Tx) after disconnection with the original Tx, ensuring constant access to servers (KE6900A/KE6900AiT/KE6910/KE6912/KE6920/KE6922/KE6940A/KE6940AiT)
- Disconnection Alert – Pop-up warning message and looping alarm beeping notify users the disconnection status (KE6910/KE6912)
- Instant Link – Switch intuitively and efficiently between transmitter (Tx) on a receiver (Rx) display
- Supports recording of remotely-accessed computer operations using ATEN CCVSR Video Session Recording Software
- “Push” and “Pull” – shares content instantly to/from a single Rx or video wall by just one click
- Video Walls – create multiple video walls with up to 8 x 8 (64 displays max.) in each layout
- Four selectable access modes for multiple simultaneous access (Exclusive/ Occupy/Share/ View only mode)
◆ Supports remote access via Winclient / Javaclient over intranet or Internet
- Rx access control – users at the Tx local console can enable / disable Rx access by simply pressing a control button ^4

Note: 1. RS-232 serial ports support Tx/Rx/CTS/RTS/DTR/DSR signals only.

  1. Refer to Supported Video Resolutions below for details.

  2. The KE Matrix Manager web GUI can be updated from the CCKM page on our website (www.aten.com) or via eService website (http://eservice.aten.com). The free version supports up to 8 KE devices. To obtain a license for the full version of the software, please contact your ATEN dealer.

  3. The KVM over IP Access Control Box (2XRT-0015G) is sold separately. Contact your ATEN dealer for product information.

Supported Video Resolutions

ResolutionsKE6900/KE6940 KE6900A/KE6940A KE6900AiT/ KE6940AiTKE6910/KE6912 KE6920/KE6922KE8950/KE8952 KE9950/KE9952KE6900ST KE8900S KE9900ST
3840 x 2160 @ 24/25/30 Hz
3440 x 1440 @ 50 Hz
2560 x 2048 @ 50 Hz
2560 x 1600 @ 60 Hz
2560 x 1440 @ 60 Hz
2560 x 1080 @ 24/25/30/50/ 60/100/120 Hz
2048 x 2048 @ 30/60 Hz
2048 x 1536 @ 60 Hz
2048 x 1536 @ 30 Hz
2048 x 1152 @ 60 Hz
1600 x 1600 @ 60 Hz
1920 x 2160 @ 60 Hz
1920 x 2160 @ 30 Hz
1920 x 1440 @ 60 Hz
1920 x 1200 @ 60 Hz
1920 x 1080 @ 60 Hz
1600 x 1200 @ 60 Hz
1680 x 1050 @ 60 Hz
1400 x 1050 @ 60 Hz
1280 x 1024 @ 60/75 Hz
1280 x 960 @ 60 Hz
1280 x 800 @ 60 Hz
1600 x 900 @ 60 Hz
1440 x 900 @ 60 Hz
1152 x 864 @ 75 Hz
1366 x 768 @ 60 Hz
1280 x 720 @ 60 Hz
1024 x 768 @ 60/70/75/85 Hz●●●●
848 x 480 @ 60 Hz
800 x 600 @ 56/60/72/75/85 Hz
720 x 400 @ 70/85 Hz
640 x 480 @ 60/72/75/85 Hz●●●

Requirements

Console

♦ (KE6900/KE6900A/KE6900AiT/KE6900ST/KE6910/KE6912/KE6920/KE6922) One DVI compatible monitor capable of the highest possible resolution
♦ (KE6940/KE6940A/KE6940AiT) Two DVI compatible monitors capable of the highest possible resolution
- (KE8900S/KE8950/KE8952) One HDMI compatible monitor capable of the highest possible resolution
- (KE9900ST/KE9950/KE9952) One DisplayPort compatible monitor capable of the highest possible resolution
A USB mouse
A USB keyboard
◆ Microphone and speakers

Computers

The following equipment must be installed on each computer that is to be connected to the system:

♦ (KE6900/KE6900A/KE6900AiT/KE6900ST/KE6910/KE6912/KE6920/KE6922) One DVI port
♦ (KE6940/KE6940A/KE6940AiT) Two DVI ports
♦ (KE8900S/KE8950/KE8952) One HDMI port
♦ (KE9900ST/KE9950/KE9952) One DisplayPort port
USB Type A port
◆ Audio ports

Cables

- For optimal signal integrity and to simplify the setup, we strongly recommend that you only use the high quality custom USB KVM Cable that is provided with this package.

Minimum Hardware/Software Requirements

The minimum hardware and software requirements for the computer running the KE Matrix Manager software are:

◆ Processor: Pentium 4, 2.60 GHz or above
◆ Memory: 1GB or above
♦ HDD: 500MB or above
- Web browser: Internet Explorer 10 (or later), Chrome 70 (or later), Firefox 62 (or later)
♦ Operating System Requirements:
◆ Windows 7, 8.1, 10, server 2008, server 2012, or server 2016
Linux Ubuntu 16.04, CentOS 7

Note: Java Runtime Environment (JRE) 8 or later for the above OS

Components

KE6900T (Transmitter) Front View
ATEN KE8952R-AX - Components - 1

text_image ATEN 1 2 3 4 5 6
No.Component Description
1Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
3RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.
4Remote / Local LED Lights Green to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.
5LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue to indicate the unit is turned on.

KE6900T (Transmitter) Rear View

ATEN KE8952R-AX - KE6900T (Transmitter) Rear View - 1

text_image 1 2 3 4 5 6 7 8 9
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note:The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
4Power Jack The cable from the DC Power adapter connects here.
5Function Switch Use this side switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
No.Component Description
6 RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
7 Console Ports The unit's USB keyboard and USB mouse plug into these ports.
8 LANPort The cable that connects the unit to the LAN plugs in here.
9 DVI-IOutput The cable from the local DVI monitor plugs in here.

KE6900R (Receiver) Front View
ATEN KE8952R-AX - KE6900T (Transmitter) Rear View - 2

text_image POWER LANLOCAL Graphics OSD Video REMOTE 1 2 3 4 5 6 7 8
No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
3Local LED Lights green to Indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the image quality of the display to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the image quality of the display to a grade that is optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.
8 USBPort Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE6900R (Receiver) Rear View
ATEN KE8952R-AX - KE6900T (Transmitter) Rear View - 3

text_image 1 2 3 4 5 6 7 8 9 10
No.Component Description
1GroundingTerminal
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note: The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5Power Jack The cable from the DC Power adapter connects here.
6Function Switch Use this slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
7RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
8Console Ports The unit's USB keyboard and USB mouse plug into these ports. When using a keyboard or mouse with special functions, see USB Mode, page 224.
9LAN Port The cable that connects the unit to the LAN plugs in here.
10DVI-I Output The cable from the local DVI monitor plugs in here.

KE6900AT (Transmitter) Front View

ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 1

text_image ATEN 1 2 3 4 5 6
No.Component Description
1Audio Ports These mini sterreo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVMcable supplied with the package that links the Transmitter to the computer plugs into these ports.
3RS-232 Port This RS-232serial port is for connecting to the computer for serial control.
4Remote / Local LED LightsGreen to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.
5LAN LED This LED indicatesthe network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue toindicate the unit is turned on.

KE6900AT (Transmitter) Rear View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 2

text_image 1 2 3 4 5 6 7 8 9 10 11
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note:The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
4LAN Port The cable that connects the unit to the LAN plugs in here.
5Power Jack The cable from the DC Power adapter connects here.
6Function Switch Use this side switch to set the unit's mode to:◆ Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*◆ RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.◆ Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
7RS-232 Port This RS-232serial port is for connecting to a serial terminal.
8Console Ports The unit's USB keyboard and USB mouse plug into these ports.
9SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
10DVI-I Output The cable fromthe local DVI monitor plugs in here.
11Power Jack Connect a seond power source for power redundancy.

KE6900AR (Receiver) Front View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 3

text_image POWER LANLOCAL RESMOTE Graphics OSD Video 5 6 7 8
No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆Lights when connected to the LAN and blinks when the Ethernet connection is active:◆Orange: 10 Mbps◆Orange + Green: 100 Mbps◆Green: 1000 Mbps◆Off when not connected to the LAN.
3Local LED Lights green to indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the image quality of the display to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the image quality of the display to a grade that is optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.
8 USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE6900AR (Receiver) Rear View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 4

text_image 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2
No.Component Description
1Grounding Terminal
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note:The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this port for virtual media or a USB peripheral device.Note:1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
6Power Jack The cable from the DC Power adapter connects here.
7Function Switch Use this slide switch to set the unit's mode:♦ Extension: Sets the device to use the normal TX to RX extension mode.♦ RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
8RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
9Console Ports The unit's USB keyboard and USB mouse plug into these ports. When using a keyboard or mouse with special functions, see USB Mode, page 224.
10LAN Port The cable that connects the unit to the LAN plugs in here.
11DVI-I Output The cable from the local DVI monitor plugs in here.
12Power Jack Connect a second power source for power redundancy.

KE6900AiT (Transmitter) Front View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 5

text_image ATEN 1 2 3 4 5 6
No.Component Description
1Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
3RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.
4Remote / Local LED Lights Green to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.
5LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue to indicate the unit is turned on.

KE6900AiT (Transmitter) Rear View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 6

text_image 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note:The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
4LAN Port The cable that connects the unit to the LAN plugs in here.
5Internet Port Connect an internet-enabled Ethernet cable to allow access to the web interface or CCVSR recording.
6Power Jack The cable from the DC Power adapter connects here.
7Function Switch Use this slide switch to set the unit's mode to:
Serial port is for connecting to a serial terminal.
8 RS-232 Port This RS-232
9 Console Ports The unit's USB keyboard and USB mouse plug into these ports.
10 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
11 DVI-I Output The cable from the local DVI monitor plugs in here.
12 Power Jack Connect a second power source for power redundancy.

KE6910T / KE6912T (Transmitter) Front View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 7

text_image 1 2 3 4 5 6
No.Component Description
1Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
3RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.
4Remote / Local LED Lights green to indicate which side of the installation (Local or Remote) has KVM control of the computer.
5LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue to indicate the unit is turned on.

KE6910T / KE6912T (Transmitter) Rear View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 8

text_image 1 2 3 4 5 6 7 8 9 10 11 *
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note:The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4Power Jack The cable from the DC Power adapter connects here.
5Function Switch Use this slide switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
6 RS-232 Port This RS-232serial port is for connecting to a serial terminal.
7 Console Ports The unit's USB keyboard and USB mouse plug into these ports.
8 LAN Port The cable that connects the unit to the LAN plugs in here.This port is PoE enabled* for KE6912 for power redundancy or cable management.*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).
9 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
10 DVI-D Output The cable from the local DVI monitor plugs in here.
11 Power Jack (KE6910T only)Connect a second power source for power redundancy.

KE6910R / KE6912R (Receiver) Front View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 9

text_image 1 2 3 4 POWER LANLOGAL REMOATE Graphics OSD Video 5 6 7 8
No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆Lights when connected to the LAN and blinks when the Ethernet connection is active:◆Orange: 10 Mbps◆Orange + Green: 100 Mbps◆Green: 1000 Mbps◆Off when not connected to the LAN.
3Local LED Lights green to indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the image quality of the display to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the image quality of the display to a grade that is optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.
8USB Port Use this port for virtual media or a USB peripheral device.Note:1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE6910R / KE6912R (Receiver) Rear View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 10

text_image 1 2 3 4 5 6 7 8 9 10 11 12 *
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note: The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5Power Jack The cable from the DC Power adapter connects here.
6Function Switch Use this slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
7 RS-232 Port This RS-232serial port is for connecting to a serial terminal.
8 Console Ports The unit's USB keyboard and USB mouse plug into these ports.
9 LAN Port The cable that connects the unit to the LAN plugs in here.This port is PoE enabled* for KE6912 for power redundancy or cable management.*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).
10 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
11 DVI-D Output The cable from the local DVI monitor plugs in here.
12 Power Jack (KE6910R only)Connect a second power source for power redundancy.

KE6920T / KE6922T (Transmitter) Front View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 11

text_image 1 2 3 4 5 6
No.Component Description
1Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
3RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.
4Remote / Local LED Lights green to indicate which side of the installation (Local or Remote) has KVM control of the computer.
5LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue to indicate the unit is turned on.

KE6920T / KE6922T (Transmitter) Rear View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 12

text_image 1 2 3 4 5 6 7 8 9 10 11
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note: The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4Power Jack The cable from the DC Power adapter connects here.
5Function Switch Use this slide switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
No.Component Description
6 RS-232 Port This RS-232serial port is for connecting to a serial terminal.
7 Console Ports The unit's USB keyboard and USB mouse plug into these ports.
8 LAN Port The cable that conconnects the unit to the LAN plugs in here.This port is PoE enabled* for KE6922 for power redundancy or cable management.*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).
9 SFP Slots The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN can be plugged here.
10 DVI-D Output The cable from the local DVI monitor plugs in here.
11 Power Jack Connect a seond power source for power redundancy.

KE6920R / KE6922R (Receiver) Front View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 13

text_image 1 2 3 4 POWER LANLOGAL REMOATE Graphics OSD Video 5 6 7 8
No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆Lights when connected to the LAN and blinks when the Ethernet connection is active:◆Orange: 10 Mbps◆Orange + Green: 100 Mbps◆Green: 1000 Mbps◆Off when not connected to the LAN.
3Local LED Lights green to indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the image quality of the display to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the image quality of the display to a grade that is optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.
8USB Port Use this port for virtual media or a USB peripheral device.Note:1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE6920R / KE6922R (Receiver) Rear View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 14

text_image 1 2 3 4 5 6 7 8 9 10 11 12
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note: The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5Power Jack The cable from the DC Power adapter connects here.
6Function Switch Use this slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
7 RS-232 Port This RS-232serial port is for connecting to a serial terminal.
8 Console Ports The unit's USB keyboard and USB mouse plug into these ports.
9 LANPort The cable that connects the unit to the LAN plugs in here.This port is PoE enabled* for KE6922 for power redundancy or cable management.*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).
10 SFP Slots The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN can be plugged here.
11 DVI-D Output The cable from the local DVI monitor plugs in here.
12 Power Jack Connect a second power source for power redundancy.

KE6940T (Transmitter) Front View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 15

text_image 1 2 3 4 5 6
No.Component Description
1Audio Ports These mini sterereo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVMcable supplied with the package that links the Transmitter to the computer plugs into these ports.
3RS-232 Port This RS-232serial port is for connecting to the computer for serial control.
4Remote / Local LED Lightsgreen to indicate which side of the installation (Local or Remote) has KVM control of the computer.
5LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue to indicate the unit is turned on.

KE6940T (Transmitter) Rear View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 16

text_image 1 2 3 4 5 6 7 8 9
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note: The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4Power Jack The cable from the DC Power adapter connects here.
5Function Switch Use this slide switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
No.Component Description
6 RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
7 Console Ports The unit's USB keyboard and USB mouse plug into these ports.
8 LANPort The cable that connects the unit to the LAN plugs in here.
9 DVI-I Output The cable from the local DVI monitor plugs in here.

KE6940R (Receiver) Front View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 17

text_image POWER LANLOCAL 3 4 REMOTE Graphics OSD Video 5 6 7 8
No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
3Local LED Lights green to indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the image quality of the display to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the image quality of the display to a grade that is optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.
8 USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE6940R (Receiver) Rear View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 18

text_image 1 2 3 4 5 6 7 8 9 10
No.Component Description
1Grounding TerminalThe wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note:The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this port for virtual media or a USB peripheral device.Note:1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5Power Jack The cable from the DC Power adapter connects here.
6Function Switch Use this slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
No.Component Description
7 RS-232Port This RS-232 serial port is for connecting to a serial terminal.
8 Console Ports The units USB keyboard and USB mouse plug into these ports.
9 LAN Port The cable that connects the unit to the LAN plugs in here.
10 DVI-I Output The cablefrom the local DVI monitors plug in here.

KE6940AT (Transmitter) Front View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 19

text_image ATEN 1 2 3 4 5 6
No.Component Description
1Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVM cable and the DVI cable supplied with the package plugs into these ports to link the Transmitter to the computer.
3RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.
4Remote / Local LED Lights Green to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.
5LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue to indicate the unit is turned on.

KE6940AT (Transmitter) Rear View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 20

text_image 1 2 3 4 5 6 7 8 9 10 11
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note:The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
4LAN Port The cable that connects the unit to the LAN plugs in here.
5Power Jack The cable from the DC Power adapter connects here.
6Function Switch Use this slide switch to set the unit's mode to:
Serial port is for connecting to a serial terminal.
7 RS-232 Port This RS-232
8 Console Ports The unit's USB keyboard and USB mouse plug into these ports.
9 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
10 DVI-I Output The cables from the local DVI monitors plug in here.
11 Power Jack Connect a second power source for power redundancy.

KE6940AR (Receiver) Front View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 21

text_image POWER LANLOCAL Graphics OSD Video REMOTE 1 2 3 4 5 6 7 8
No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
3Local LED Lights green to Indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the image quality of the display to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the image quality of the display to a grade that is optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.
8 USBPort Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE6940AR (Receiver) Rear View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 22

text_image 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2
No.Component Description
1GroundingTerminal
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note: The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
6Power Jack The cable from the DC Power adapter connects here.
7 Function Switch Use this slide switch to set the unit's mode:◆ Extension: Sets the device to use the normal TX to RX extension mode.◆ RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
8 RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
9 Console Ports The unit's USB keyboard and USB mouse plug into these ports. When using a keyboard or mouse with special functions, see USB Mode, page 224.
10 LAN Port The cable that connects the unit to the LAN plugs in here.
11 DVI-I Output The cables from the local DVI monitors plug in here.
12 Power Jack Connect a second power source for power redundancy.

KE6940AiT (Transmitter) Front View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 23

text_image ATEN 1 2 3 4 5 6
No.Component Description
1Audio Ports These mini sterreo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVMcable and the DVI cable supplied with the package plugs into these ports to link the Transmitter to the computer.
3RS-232 Port This RS-232serial port is for connecting to the computer for serial control.
4Remote / Local LED LightsGreen to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.
5LAN LED This LED indicatesthe network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue toindicate the unit is turned on.

KE6940AiT (Transmitter) Rear View
ATEN KE8952R-AX - KE6900AT (Transmitter) Front View - 24

text_image 1 2 3 4 5 6 7 8 9 10 11 12
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note:The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
4LAN Port The cable that connects the unit to the LAN plugs in here.
5Internet Port Connect an internet-enabled Ethernet cable to allow access to the web interface or CCVSR recording.
6Power Jack The cable from the DC Power adapter connects here.
7Function Switch Use this side switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
8RS-232 Port This RS-232serial port is for connecting to a serial terminal.
9Console Ports The unit's USB keyboard and USB mouse plug into these ports.
10SFP Slot The Gigabit Etherrnet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
11DVI-I Output The cables from the local DVI monitors plug in here.
12Power Jack Connect a second power source for power redundancy.

KE6900ST (Transmitter) Front, Rear and Top View

Front View
ATEN KE8952R-AX - KE6900ST (Transmitter) Front, Rear and Top View - 1

text_image 1 2

Top View
ATEN KE8952R-AX - KE6900ST (Transmitter) Front, Rear and Top View - 2

text_image 6 7

Rear View
ATEN KE8952R-AX - KE6900ST (Transmitter) Front, Rear and Top View - 3

text_image 3 4 5

No. Component Description

1 Reset This switch must be pushed with a thin object, such as the end of a paper clip.◆ Press and release to reboot the device.◆ Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.◆ Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note: The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
2 KVM Port The USB KVMcable supplied with the package that links the Transmitter to the computer plugs into these ports.
3 RS-232 Port This RS-232serial port is for connecting to the computer for serial control.Note: When a LAN connection is detected serial commands bypass the KE6900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE6900ST for local configuration and control.
4 LAN Port The cable thatconnects the unit to the LAN plugs in here.
No.Component Description
5Power Jack The cable from the DC Power adapter connects here.
6LAN LED This LED indicates the network status.Lights when connected to the LAN and blinks when the Ethernet connection is active:Orange: 10 MbpsOrange + Green: 100 MbpsGreen: 1000 MbpsOff when not connected to the LAN.
7Power LED Lights blue to indicate the unit is turned on.

KE8950T / KE8952T (Transmitter) Front View
ATEN KE8952R-AX - KE6900ST (Transmitter) Front, Rear and Top View - 4

text_image 1 2 3 4 5 6
No.Component Description
1Audio Ports These mini sterreo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVMcable supplied with the package that links the Transmitter to the computer plugs into these ports.
3RS-232 Port This RS-232serial port is for connecting to the computer for serial control.
4Remote / Local LED LightsGreen to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.
5LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue to indicate the unit is turned on.

KE8950T / KE8952T (Transmitter) Rear View
ATEN KE8952R-AX - KE6900ST (Transmitter) Front, Rear and Top View - 5

text_image 1 2 3 4 5 6 7 8 9 1 0
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note:The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
4Power Jack The cable from the DC Power adapter connects here.
5Function Switch Use this slide switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
No.Component Description
6 RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
7 Console Ports The unit's USSB keyboard and USB mouse plug into these ports.
8 LAN Port The cable that connects the unit to the LAN plugs in here.This port is PoE enabled* for KE8952 for power redundancy or cable management.*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).
9 SFP Port The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
10 HDMI Output The cable from the local HDMI monitor plugs in here.

KE8950R / KE8952R (Receiver) Front View
ATEN KE8952R-AX - KE6900ST (Transmitter) Front, Rear and Top View - 6

text_image POWER LANLOCAL Graphics OSD Video REMOTE 5 6 7 8
No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
3Local LED Lights green to Indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the image quality of the display to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the image quality of the display to a grade that is optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.
8 USBPort Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE8950R / KE8952R (Receiver) Rear View
ATEN KE8952R-AX - KE6900ST (Transmitter) Front, Rear and Top View - 7

text_image 1 2 3 4 5 6 7 8 9 10 11
No.Component Description
1GroundingTerminal
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note: The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5Power Jack The cable from the DC Power adapter connects here.
6Function Switch Use this slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
7RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
8Console Ports The unit's USB keyboard and USB mouse plug into these ports. When using a keyboard or mouse with special functions, see USB Mode, page 224.
9LAN Port The cable that connects the unit to the LAN plugs in here.This port is PoE enabled* for KE8952 for power redundancy or cable management.*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).
10SFP Port The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
11HDMI Output The cable from the local HDMI monitor plugs in here.

KE8900ST (Transmitter) Front, Rear and Side View
ATEN KE8952R-AX - KE6900ST (Transmitter) Front, Rear and Top View - 8

No. Component Description

1 Reset This switch must be pushed with a thin object, such as the end of a paper clip.

◆ Press and release to reboot the device.
- Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.
- Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

Note: The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.

No.Component Description
2 LANLED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
3 PowerLED Lights blue to indicate the unit is turned on.
4 LANPort The cable that connects the unit to the LAN plugs in here.
5 RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.Note:When a LAN connection is detected serial commands bypass the KE8900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE8900ST for local configuration and control.
6 USBType-B PortThe USB port that links the Transmitter to the computer .
7 HDMIInput The cable from the local HDMI monitor plugs in here.
8 3-Pole Terminal BlockInsert DC + and - wires (DC 12 to 48V) to the terminal block for power input.
9 PowerJack The cable from the DC Power adapter connects here.
10 Grounding TerminalTerminalThe wire used to ground the unit connects here.

KE8900SR (Receiver) Front, Rear and Side View
ATEN KE8952R-AX - No. Component Description - 1

text_image 1 2 3 4 5 6 7 8 9 10
No.Component Description
1 USB Peripheral PortUse this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
2 Console Ports The unit's USB keyboard and USB mouse plug into these ports.
3Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note:The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
4LAN LED This LED indicates the network status.Lights when connected to the LAN and blinks when the Ethernet connection is active:Orange: 10 MbpsOrange + Green: 100 MbpsGreen: 1000 MbpsOff when not connected to the LAN.
5Power LED Lights blue to indicate the unit is turned on.
6LAN Port The cable that connects the unit to the LAN plugs in here.
7RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.Note:When a LAN connection is detected serial commands bypass the KE8900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE8900ST for local configuration and control.
8HDMI Output The cable from the local HDMI monitor plugs in here.
9Power Jack The cable from the DC Power adapter connects here.
10Grounding TerminalThe wire used to ground the unit connects here.

KE9900ST (Transmitter) Front, Rear and Side View
ATEN KE8952R-AX - No. Component Description - 2

text_image 1 2 3 4 5 6 7 8 9 10

No. Component Description

1 Reset This switch must be pushed with a thin object, such as the end of a paper clip.

◆ Press and release to reboot the device.
◆ Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.
- Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

Note: The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.

No.Component Description
2 LANLED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
3 PowerLED Lights blue to indicate the unit is turned on.
4 LANPort The cable that connects the unit to the LAN plugs in here.
5 RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.Note:When a LAN connection is detected serial commands bypass the KE8900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE8900ST for local configuration and control.
6 USBType-B PortThe USB port that links the Transmitter to the computer.
7 DisplayPort InputThe cable from the local DisplayPort monitor plugs in here.
8 3-Pole Terminal BlockInsert DC + and - wires (DC 12 to 48V) to the terminal block for power input.
9 Power Jack The cablefrom the DC Power adapter connects here.
10 Grounding TerminalThe wire used to ground the unit connects here.

KE9950T / KE9952T (Transmitter) Front View

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
2 KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
3 RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.
4 Remote / Local LED Lights Green to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.

5 LAN LED This LED indicates the network status.

◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:

Orange: 10 Mbps
◆ Orange + Green: 100 Mbps
Green: 1000 Mbps

- Off when not connected to the LAN.

6 Power LED Lights blue to indicate the unit is turned on.

KE9950T / KE9952T (Transmitter) Rear View
ATEN KE8952R-AX - No. Component Description - 1

text_image 1 2 3 4 5 6 7 8 9 10 11*
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note: The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4Power Jack The cable from the DC Power adapter connects here.
5Function Switch Use this slide switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config/Access Control: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
6 RS-232 Port This RS-232serial port is for connecting to a serial terminal.
7 Console Ports The unit's USB keyboard and USB mouse plug into these ports.
8 LAN Port The cable that connects the unit to the LAN plugs in here.This port is PoE enabled* for KE9952 for power redundancy or cable management.*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).
9 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
10 DisplayPort Output The cable from the local DisplayPort monitor plugs in here.
11 Power Jack(KE9950T only)Connect a second power source for power redundancy.

KE9950R / KE9952R (Receiver) Front View
ATEN KE8952R-AX - No. Component Description - 2

text_image 1 2 3 4 POWER LANLOGAL REMOATE Graphics OSD Video 5 6 7 8
No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆Lights when connected to the LAN and blinks when the Ethernet connection is active:◆Orange: 10 Mbps◆Orange + Green: 100 Mbps◆Green: 1000 Mbps◆Off when not connected to the LAN.
3Local LED Lights green to indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the image quality of the display to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the image quality of the display to a grade that is optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.
8USB Port Use this port for virtual media or a USB peripheral device.Note:1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE9950R / KE9952R (Receiver) Rear View
ATEN KE8952R-AX - No. Component Description - 3

text_image 1 2 3 4 5 6 7 8 9 10 11 12*
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings*.Note:The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this port for virtual media or a USB peripheral device.Note:1. When using a USB disk plugged into this port, see USB Mode, page 224.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5Power Jack The cable from the DC Power adapter connects here.
6Function Switch Use this slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
7 RS-232 Port This RS-232serial port is for connecting to a serial terminal.
8 Console Ports The unit's USB keyboard and USB mouse plug into these ports.
9 LANPort The cable that connects the unit to the LAN plugs in here.This port is PoE enabled* for KE9952 for power redundancy or cable management.*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).
10 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
11 DisplayPort Output The cable from the local DisplayPort monitor plugs in here.
12 Power Jack(KE9950R only)Connect a second power source for power redundancy.

PoE Power Redundancy

For power redundancy with PoE-enabled models, the unit's underside label must be printed with a "Power Board Version: B01G" string. An example is shown below and the string is indicated in the diagram:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

ATEN KE8952R-AX - PoE Power Redundancy - 1

ATEN KE8952R-AX - PoE Power Redundancy - 2
R-R-ATN-KE9952

ATEN KE8952R-AX - PoE Power Redundancy - 3

ATEN KE8952R-AX - PoE Power Redundancy - 4

ATEN KE8952R-AX - PoE Power Redundancy - 5

Model Name: 4K DisplayPort KVM over IP Extender (PoE) (Receiver) Model No: KE9952R

Power Board Version: B01G

S/N:

ATEN KE8952R-AX - PoE Power Redundancy - 6

ATEN KE8952R-AX - PoE Power Redundancy - 7

text_image Barcode image containing encoded digital information

A1K3-130-0001

ATEN INTERNATIONAL CO., LTD Designed by ATEN in Taiwan & Canada

ATEN KE8952R-AX - PoE Power Redundancy - 8

ATEN KE8952R-AX - PoE Power Redundancy - 9

E3914

Made in Taiwan

Chapter 2

Hardware Setup

ATEN KE8952R-AX - Hardware Setup - 1

  1. Important safety information regarding the placement of this device is found on page 339. Please review it before proceeding.

  2. Make sure that the power to all devices connected to the installation is turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

Mounting

For convenience and flexibility, the transmitters can be mounted on system racks or on a wall.

Note: Optional mounting options are available, refer to Optional Rack Mounting on page 368 for more information.

It is highly recommended that the AiT unit(s) is mounted on a system rack or on a wall and avoid stacked setup to ensure proper ventilation.

The following sections will demonstrate on how to mount the transmitters with the included mounting kit.

Attaching the Bracket

Follow the steps below to attach the mounting bracket to the unit:

Non-Slim Transmitters

Note: Steps for the non-slim transmitters (KE6900, KE6900A, KE6900AiT, KE6910, KE6912, KE6920, KE6922, KE6940, KE6940A, KE6940AiT, KE8950, KE8952, KE9950, and KE9952) are the same and KE6900 will be shown in the steps below.

  1. Unscrew the screws from the side shown in the diagram below:

ATEN KE8952R-AX - Non-Slim Transmitters - 1

text_image M3 x 5
  1. Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below:

ATEN KE8952R-AX - Non-Slim Transmitters - 2

text_image M3 x 5 120000

Slim Transmitters - KE6900ST

Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as show below:

ATEN KE8952R-AX - Slim Transmitters - KE6900ST - 1

text_image M3 x 5

Slim Transmitters - KE8900ST / KE9900ST

KE8900ST is used in the diagrams below.

  1. Unscrew the screws from the side shown in the diagram below:

ATEN KE8952R-AX - Slim Transmitters - KE8900ST / KE9900ST - 1

text_image M3 x 5
  1. Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below:

ATEN KE8952R-AX - Slim Transmitters - KE8900ST / KE9900ST - 2

text_image M3 x 5

Rack Mount

Non-Slim Transmitters

Note: Steps for the non-slim transmitters (KE6900, KE6900A, KE6900AiT, KE6910, KE6912, KE6920, KE6922, KE6940, KE6940A, KE6940AiT, KE8950, KE8952, KE9950, and KE9952) are the same and KE6900 will be shown in the steps below.

Screw the bracket into a convenient location on the rack.

ATEN KE8952R-AX - Non-Slim Transmitters - 1

natural_image Technical line drawing of a server rack unit with mounting base and internal components (no text or symbols)

Note: Rack screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross recessed type screws.

Slim Transmitters - KE6900ST

Screw the bracket into a convenient location on the rack.

ATEN KE8952R-AX - Slim Transmitters - KE6900ST - 1

natural_image Technical line drawing of a rectangular electronic device with mounting holes and wiring, shown without any text or symbols.

Note: Rack screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross recessed type screws.

Slim Transmitters - KE8900ST / KE9900ST

Screw the mounting bracket to any convenient location on the rack.

ATEN KE8952R-AX - Slim Transmitters - KE8900ST / KE9900ST - 1

natural_image Diagram of a server rack with attached door and socket, showing internal components (no text or symbols)

Wall Mounting

Non-Slim Transmitters

Note: Steps for the non-slim transmitters (KE6900, KE6900A, KE6900AiT, KE6910, KE6912, KE6920, KE6922, KE6940, KE6940A, KE6940AiT, KE8950, KE8952, KE9950, and KE9952) are the same and KE6900 will be shown in the steps below.

Use the center hole to screw the bracket to a secure wall surface.

ATEN KE8952R-AX - Non-Slim Transmitters - 1

natural_image Line drawing of a computer tower case with ventilation slots and ports (no text or symbols)

Slim Transmitters - KE6900ST

Use the center hole to screw the bracket to a secure wall surface.

ATEN KE8952R-AX - Slim Transmitters - KE6900ST - 1

natural_image Technical line drawing of a device rear panel with ports and connectors, showing internal components and a dashed alignment line (no text or symbols)

Slim Transmitters - KE8900ST / KE9900ST

Use the mounting bracket's center screw hole to mount the unit on a wall.

ATEN KE8952R-AX - Slim Transmitters - KE8900ST / KE9900ST - 1

natural_image Technical line drawing of a device rear panel with ports and connectors (no text or symbols)

KE6900 / KE6940 Point-to-Point Installation

Setting up the KE6900 / KE6940 system in a point-to-point configuration is simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:

  1. On the Transmitter side, plug the mouse, keyboard, DVI monitor, microphone and speakers into the ports on the Console section of the KE6900T / KE6940T. Each port is marked with an appropriate icon to indicate itself.*
  2. Connect the USB KVM cable provided to the KVM Ports on the front of the KE6900T / KE6940T.
  3. Connect the other end of the USB KVM cable to the keyboard, video, mouse, speaker and microphone ports on the computer.
  4. For control of serial devices, connect the RS-232 serial port on the Transmitter to a serial port on the computer.
  5. Connect a Cat 5e/6 cable to the KE6900T / KE6940T's LAN port.
  6. Plug the power adapter into an AC source; and plug the other end into the KE6900T / KE6940T's Power Jack.
  7. On the Receiver side, plug the mouse, keyboard, DVI monitor, microphone, and speakers into the ports on the Console section of the KE6900R / KE6940R.**
  8. Connect the other end of the Cat 5e/6 cable to the KE6900R / KE6940R's LAN port.
  9. Plug the second power adapter into an AC source; and plug the other end into the KE6900R / KE6940R's Power Jack.
  10. Power on the computer.

Note: 1. If installing the KE6940 with two DVI monitors, connect the second DVI monitor via a DVI cable into the additional ports on the KE6940 and computer.

  1. A keyboard or mouse with special functions may need to use the USB ports for advanced features to work (see USB Mode, page 224).

KE6900 / KE6940 Point-to-Point Installation 1 of 2
ATEN KE8952R-AX - KE6900 / KE6940 Point-to-Point Installation - 1

flowchart
graph TD
    A["KE6900T"] --> B["Cat 5e/6 cable"]
    A --> C["1"]
    C --> D["8"]
    D --> E["KE6900R"]
    E --> F["7"]
    F --> G["Computer"]
    style A fill:#f9f,stroke:#333
    style E fill:#bbf,stroke:#333
    style F fill:#bfb,stroke:#333

Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.

KE6900 / KE6940 Point-to-Point Installation 2 of 2

ATEN KE8952R-AX - KE6900 / KE6940 Point-to-Point Installation 2 of 2 - 1

text_image KE6900T 2 4 USB KVM cable 3 Local PC

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

KE6900A / KE6940A Point-to-Point Installation

Setting up the KE6900A / KE6940A system in a point-to-point configuration is simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:

  1. (Optional) Connect a grounding wire between the extender's grounding terminal and a suitable grounded object.
  2. On the transmitter side, plug the mouse, keyboard, DVI monitor, and serial devices into the ports on the Console section of the transmitter (KE6900AT/KE6940AT) ^1 .
  3. Connect the DVI-D cable and the USB 2.0 Type-A to Type-B cable provided with this package into the KVM Ports on the front of the transmitter.
  4. Connect the other end of the USB DVI-D KVM cable into the keyboard, video, mouse, speaker and microphone ports on the computer.
  5. For control of serial devices, connect the RS-232 port on the front of the transmitter to a serial port on the computer.
  6. Connect a Cat 5e/6 cable to the transmitter's LAN port.
  7. Plug the mouse, keyboard, DVI monitor, and serial devices into the ports on the Console section of the receiver (KE6900AR/KE6940AR) ^2 .
  8. Connect the other end of the Cat 5e/6 cable to the receiver's LAN port.
  9. Instead of connecting through the LAN ports, you can choose to connect the extenders through the SFP slots. To do so, plug SFP modules into the transmitter and receiver's SFP slots, then connect each end of Gigabit Ethernet (GbE) optical fiber between the SFP modules ^3 .
  10. Plug the power adapters into AC sources with the power cords and plug the other ends into the transmitter and receiver's power jacks respectively.
  11. (Optional) For power redundancy, plug the second power adapters into AC sources with the power cords and plug the other ends into the transmitter and receiver's power jacks.
  12. Power on the computer.

Note: 1. If installing the KE6940A with two DVI monitors, connect the second DVI monitor via a DVI cable into the additional ports on the KE6940 and computer.
2. A keyboard or mouse with special functions may need to use the USB ports for advanced features to work (see USB Mode, page 224).
3. The SFP module 2A-136G / 2A-137G is sold separately. Contact your ATEN dealer for product information.

KE6900A / KE6940A Point-to-Point Installation 1 of 2
ATEN KE8952R-AX - KE6900A / KE6940A Point-to-Point Installation - 1

flowchart
graph TD
    A["KE6900AT (Rear)"] --> B["Optical Fiber Cable"]
    A --> C["Cat 5e/6 cable"]
    B --> D["DC 5V"]
    C --> E["Serial Device"]
    D --> F["10"]
    E --> G["2"]
    F --> H["11"]
    G --> I["7"]
    H --> J["10"]
    I --> K["10"]
    J --> L["10"]
    K --> M["10"]
    L --> N["10"]
    M --> O["10"]
    N --> P["10"]
    O --> Q["10"]
    P --> R["10"]
    Q --> S["10"]
    R --> T["10"]
    S --> U["10"]
    T --> V["10"]
    U --> W["10"]
    V --> X["10"]
    W --> Y["10"]

Note: The diagram above shows the KE6900AT and KE6900AR. The KE6940A installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.

KE6900A / KE6940A Point-to-Point Installation 2 of 2

ATEN KE8952R-AX - KE6900A / KE6940A Point-to-Point Installation 2 of 2 - 1

text_image KE6900AT (Front) ATEN USB DVI-D KVM cable ③ ⑤ ④

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

KE6900AiT / KE6940AiT Point-to-Point Installation

Setting up the KE6940AiT system in a point-to-point configuration is simply a matter of plugging in the cables. Since this is a transmitter-receiver setup, we will demonstrate using a KE6940AR.

Note: In a point-to-point configuration, no administrator setup is necessary. It is highly recommended that the AiT unit(s) is mounted on a system rack or on a wall and avoid stacked setup to ensure proper ventilation.

Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:

  1. (Optional) Connect a grounding wire between the extenders' grounding terminal and a suitable grounded object.
  2. On the transmitter side, plug the mouse, keyboard, DVI monitor(s), and serial devices into the ports on the Console section of the transmitter (KE6900AiT/KE6940AiT).
  3. Connect the KVM Cable (DVI-D dual-link, USB, Audio) and the DVI-D cable (KE6940AiT only) provided with this package into the KVM Ports on the front of the transmitter.
  4. Connect the other end of the KVM cable (DVI-D dual-link, USB, Audio) and the DVI-D cable (KE6940AiT only) into the keyboard, video, mouse, speaker and microphone ports on the computer.
  5. For control of serial devices, connect the RS-232 port on the front of the transmitter to a serial port on the computer.
  6. Plug the mouse, keyboard, DVI monitor(s), and serial devices into the ports on the Console section of the receiver (KE6940AR is used as the example here) ^1 .
  7. Connect a Cat 5e/6 cable to the transmitter's LAN port.
  8. Connect the other end of the Cat 5e/6 cable to the receiver's LAN port.
  9. To allow access to the web interface or CCVSR recording, use an Ethernet cable to connect the unit's Ethernet port to a network switch.
  10. Instead of connecting through the LAN ports, you can choose to connect the extenders through the SFP slots. To do so, plug SFP modules into the transmitter and receiver's SFP slots, then connect each end of Gigabit Ethernet (GbE) optical fiber between the SFP modules ^2 .

  11. Plug the power adapters into AC sources with the power cords and plug the other ends into the transmitter and receiver's power jacks respectively.

  12. (Optional) For power redundancy, connect another power adapter (available for purchase separately) to the power jack of each extender and make sure the adapter is powered.

  13. Power on the computer.

Note: 1. For advanced features when connecting a keyboard or mouse with special functions, see USB Mode, page 224.

  1. The SFP module 2A-136G / 2A-137G is sold separately. Contact your ATEN dealer for product information.

KE6940AiT Point-to-Point Installation 1 of 2
ATEN KE8952R-AX - KE6900AiT / KE6940AiT Point-to-Point Installation - 1

flowchart
graph TD
    A["KE6940AiT (Rear)"] -->|1| B["DC 12V"]
    A -->|2| C["Serial Device"]
    A -->|7| D["Office LAN"]
    A -->|8| E["KE6940AR (Rear)"]
    A -->|9| F["DC 12V"]
    A -->|10| G["Optical Fiber Cable"]
    A -->|11| H["DC 5V"]
    A -->|12| I["Serial Device"]
    A -->|10| J["Cat 5e/6 cable"]
    A -->|11| K["DC 5V"]

Note: The diagram above shows the KE6940AiT setup with a KE6940AR. The KE6900AiT installation is the same except with one less DVI monitor setup.

KE6940AiT Point-to-Point Installation 2 of 2

ATEN KE8952R-AX - KE6940AiT Point-to-Point Installation 2 of 2 - 1

text_image KE6940AiT (Front) ATEN USB DVI-D KVM cable 3 4 5

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

KE6910 / KE6912 Point-to-Point Installation

Setting up the KE6910 / KE6912 system in a point-to-point configuration is simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:

  1. (Optional) Use the grounding wire to connect the extender's grounding terminal to a suitable grounded object.
  2. On the transmitter side, plug the mouse, keyboard, DVI-D monitor, serial devices, microphone and speakers into the ports on the Console section of the KE6910T / KE6912T.
  3. Connect the USB DVI-D KVM cable provided with this package into the KVM Ports and the audio ports on the front of the KE6910T / KE6912T.
  4. Connect the other end of the USB DVI-D KVM cable into the keyboard, video, mouse, speaker and microphone ports on the computer.
  5. For control of serial devices, connect the RS-232 port on the front of the transmitter to a serial port on the computer.
  6. Connect a Cat 5e/6 cable to the KE6910T / KE6912T's LAN port.
  7. On the receiver side, plug the mouse, keyboard, DVI-D monitor, serial devices, microphone, and speakers into the ports on the Console section of the KE6910R / KE6912R.
  8. Connect the other end of the Cat 5e/6 cable to the KE6910R / KE6912R's LAN port.
  9. Instead of connecting through the LAN ports, you can choose to connect the KE6910 / KE6912 through the SFP slots. To do so, plug SFP modules into the transmitter and receiver's SFP slots, then connect each end of Gigabit Ethernet (GbE) optical fiber between the SFP modules.*
  10. Plug the power adapters into AC sources with the power cords; then plug the other ends into the transmitter and receiver's power jacks respectively. The KE6912 supports Power over Ethernet (PoE), thus the power can be supplied through PoE network switch, without the need of a power adapter.

  11. (Optional) For power redundancy, plug the second power adapters into AC sources with the power cords; then plug the other ends into the transmitter and receiver's power jacks.**

  12. Power on the computer.

Note: 1. The SFP module 2A-136G / 2A-137G is sold separately. Contact your ATEN dealer for product information.

  1. Available for KE6910T and KE6910R only. The second power adapter with the power cord is sold separately. Contact your ATEN dealer for product information. Power redundancy forKE6912T and KE6912R can be achieved with the PoE function.

KE6910 / KE6912 Point-to-Point Installation 1 of 2
ATEN KE8952R-AX - KE6910 / KE6912 Point-to-Point Installation - 1

text_image Cat 5e/6 cable Optical Fiber Cable KE6910T (Rear) DC 5V 10 11 2 8 9 Optical Fiber Cable 1 10 10 DC 5V KE6910R (Rear)

KE6910 / KE6912 Point-to-Point Installation 2 of 2

ATEN KE8952R-AX - KE6910 / KE6912 Point-to-Point Installation 2 of 2 - 1

text_image KE6910T (Front) USB DVI-D KVM cable

KE6920 / KE6922 Point-to-Point Installation

Setting up the KE6920 / KE6922 system in a point-to-point configuration is simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:

  1. (Optional) Connect a grounding wire between the extender's grounding terminal and a suitable grounded object.
  2. On the transmitter side, plug the mouse, keyboard, DVI monitor, and serial devices into the ports on the Console section of the transmitter (KE6920T/KE6922T).
  3. Connect the DVI-D cable and the USB 2.0 Type-A to Type-B cable provided with this package into the KVM Ports on the front of the transmitter.
  4. Connect the other end of the USB DVI-D KVM cable into the keyboard, video, mouse, speaker and microphone ports on the computer.
  5. For control of serial devices, connect the RS-232 port on the front of the transmitter to a serial port on the computer.
  6. Connect a Cat 5e/6 cable to the transmitter's LAN port.
  7. Plug the mouse, keyboard, DVI monitor, and serial devices into the ports on the Console section of the receiver (KE6920R/KE6922R).
  8. Connect the other end of the Cat 5e/6 cable to the receiver's LAN port.
  9. Instead of connecting through the LAN ports, you can choose to connect the extenders through the SFP slots. To do so, plug SFP modules into the transmitter and receiver's SFP slots, then connect each end of Gigabit Ethernet (GbE) optical fiber between the SFP modules ^1 .
  10. Plug the power adapters into AC sources with the power cords and plug the other ends into the transmitter and receiver's power jacks respectively.
  11. (Optional) For power redundancy, plug the second power adapters into AC sources with the power cords and plug the other ends into the transmitter and receiver's power jacks ^2 .
  12. Power on the computer.

Note: 1. The SFP module 2A-136G / 2A-137G is sold separately. Contact your ATEN dealer for product information.

  1. Available for KE6920T and KE6920R only. The second power adapter with the power cord is sold separately. Contact your ATEN dealer for product information. Power redundancy for KE6922T and KE6922R can be achieved with the PoE function.

KE6920 / KE6922 Point-to-Point Installation 1 of 2
ATEN KE8952R-AX - KE6920 / KE6922 Point-to-Point Installation - 1

text_image Cat 5e/6 cable Optical Fiber Cable KE6920T (Rear) DC 5V Serial Device Cat 5e/6 cable Optical Fiber Cable KE6920R (Rear) DC 5V Serial Device

KE6920 / KE6922 Point-to-Point Installation 2 of 2

KE6920T (Front)
ATEN KE8952R-AX - KE6920 / KE6922 Point-to-Point Installation 2 of 2 - 1

text_image ATEN USB DVI-D KVM cable 3 4 5

KE8950 / KE8952 Point-to-Point Installation

Setting up the KE8950 / KE8952 system in a point-to-point configuration is simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:

  1. On the transmitter side, plug the mouse, keyboard, HDMI monitor, microphone and speakers into the ports on the Console section of the KE8950T / KE8952T. Each port is marked with an appropriate icon to indicate its function.
  2. Connect the USB HDMI KVM cable provided with this package into the KVM Ports on the front of the KE8950T / KE8952T.
  3. Connect the other end of the USB HDMI KVM cable into the keyboard, video, mouse, speaker and microphone ports on the computer.
  4. For control of serial devices, connect the RS-232 serial port on the transmitter to a serial port on the computer.
  5. Connect a Cat 5e/6 cable to the KE8950T / KE8952T's LAN port, or a Gigabit Ethernet (GbE) optical fiber cable to the SFP port.
  6. Plug the power adapter into an AC source; then plug the other end into the KE8950T / KE8952T's power jack.*
  7. On the receiver side, plug the mouse, keyboard, HDMI monitor, microphone, and speakers into the ports on the Console section of the KE8950R / KE8952R.
  8. Connect the other end of the Cat 5e/6 cable to the KE8950R / KE8952R's LAN port; or the other end of the Gigabit Ethernet (GbE) optical fiber cable to the SFP port.
  9. Plug the second power adapter into an AC source; then plug the other end into the KE8950R / KE8952R's power jack.*
  10. Power on the computer.

Note: Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters.

KE8950 / KE8952 Point-to-Point Installation 1 of 2
ATEN KE8952R-AX - KE8950 / KE8952 Point-to-Point Installation - 1

flowchart
graph TD
    A["KE8950T (Rear)"] --> B["Cat 5e/6 Cable"]
    A --> C["Optical Fiber Cable"]
    D["KE8950R (Rear)"] --> E["Cat 5e/6 Cable"]
    D --> F["Optical Fiber Cable"]
    G["DC 5V"] --> H["PC Computer"]
    I["DC 5V"] --> J["PC Tablet"]
    K["DC 5V"] --> L["PC Computer"]
    M["DC 5V"] --> N["PC Tablet"]

Note: Power adapters are not provided with the KE8952. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to the KE8952.

KE8950 / KE8952 Point-to-Point Installation 2 of 2

ATEN KE8952R-AX - KE8950 / KE8952 Point-to-Point Installation 2 of 2 - 1

text_image KE8950T (Front) 2 4 USB HDMI KVM Cable Local PC

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

KE6900ST Point-to-Point Installation

The KE6900ST DVI KVM over IP Extender Lite is a cost saving alternative for installations with Transmitters that don't need a local console or audio transmission but want the connectivity features of advanced KE models.

Setting up the KE6900ST system in a point-to-point configuration is simply a matter of plugging in the cables. Make sure that all the equipment is powered off. Refer to the installation diagrams on the next page and do the following:

  1. Connect the USB DVI-D KVM Cable (provided with this package) to the USB and DVI-D ports on the front of the KE6900ST.
  2. Connect the other end of the USB DVI-D KVM Cable to USB and DVI video ports on the computer.
  3. For control of serial devices, connect the RS-232 serial port on the KE6900ST to a serial port on the computer.
  4. Plug the power adapter (provided with this package) into an AC source; and plug the other end into the KE6900ST Power Jack.
  5. Connect a Cat 5e/6 cable to the KE6900ST's LAN port.
  6. Connect the other end of the Cat 5e/6 cable to the KE69x0R's* LAN port.
  7. On the Receiver side, plug the mouse, keyboard and DVI monitor into the ports on the Console section of the KE69x0R.*
  8. Plug the second power adapter into an AC source; and plug the other end into the KE69x0R's Power Jack.
  9. Power on the computer.

Note: KE69x0R units are required and sold separately.

Setting up a LAN Installation

Setting up the KE6900ST on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE69x0 devices on the same TCP/IP LAN. To setup a LAN installation, simply connect the Cat 5e/6 cable (in step 5 above) to the network instead of directly between two KE69x0 devices and see KE6900 / KE6940 LAN Installation, page 112 for details.

ATEN KE8952R-AX - Setting up a LAN Installation - 1

flowchart
graph TD
    A["KE6900ST (Front)"] -->|USB KVM cable| B["Local PC"]
    C["KE6900ST (Rear)"] -->|Cat 5e/5 cable| D["Local PC"]
    B --> E["KE6900R"]
    E --> F["Computer"]
    style A fill:#f9f,stroke:#333
    style C fill:#f9f,stroke:#333
    style E fill:#ccf,stroke:#333

KE8900S Point-to-Point Installation

The KE8900S Slim HDMI KVM over IP Extender is a cost saving alternative for installations that don't need a local console or audio transmission but want the connectivity features of advanced KE models.

Setting up the KE8900S system in a point-to-point configuration is simply a matter of plugging in the cables. Make sure that all the equipment is powered off. Refer to the installation diagrams on the next page and do the following:

  1. (Optional) Connect the grounding terminals of KE8900ST and KE8900SR to a suitable grounded object using grounding wires.
  2. Connect the USB HDMI KVM Cable provided with this package between a computer and the KE8900ST. Please use the USB Type-B end of the USB HDMI KVM Cable for the KE8900ST as it has a USB Type-B port.
  3. Connect a Cat 5e/6 cable between the LAN ports of KE8900ST and KE8900SR.
  4. Connect a USB mouse/keyboard to the front panel of the KE8900SR and HDMI monitor to the rear panel of the KE8900SR.
  5. Plug the power adapters into power sockets; then plug the other ends respectively into KE8900ST and KE8900SR's power jacks. For KE8900ST, you can choose to use the terminal block for power input. Insert DC + and - wires (DC 12 to 48V) to the terminal block according to the icon.*
  6. (Optional) For control of serial devices, connect the RS-232 serial port on the KE8900ST to a serial port on the computer.
  7. Power on the computer.

Setting up a LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE Series devices on the same TCP/IP LAN. To set up a LAN installation, simply connect the Cat 5e/6 cable (in step 3) to the network instead of directly between two KE Series devices. As an example, please refer to KE6900 / KE6940 LAN Installation.

ATEN KE8952R-AX - Setting up a LAN Installation - 1

text_image KE8900ST (Rear) ① ② ③ ④ ⑤ DC 5V ⑥ KE8900SR (Rear) ① ⑤ ④ DC 5V

KE8900SR (Front)
ATEN KE8952R-AX - Setting up a LAN Installation - 2

text_image 4

KE9900ST Point-to-Point Installation

The KE9900ST DisplayPort KVM over IP Extender Lite is a cost saving alternative for installations with Transmitters that don't need a local console or audio transmission but want the connectivity features of advanced KE models.

Setting up the KE9900ST system in a point-to-point configuration is simply a matter of plugging in the cables. Make sure that all the equipment is powered off. Refer to the installation diagrams on the next page and do the following:

  1. (Optional) Connect the grounding terminal of the KE9900ST to a suitable grounded object using a grounding wire.
  2. Connect the supplied DisplayPort Cable between the DisplayPort ports of the computer and the KE9900ST.
  3. With the supplied USB 2.0 Type-A to Type-B cable, connect the USB Type-A end to the computer and the Type-B end to the KE9900ST.
  4. (Optional) For control of serial devices, connect the RS-232 serial port on the KE9900ST to a serial port on the computer.
  5. Connect a Cat 5e/6 cable between the LAN ports of KE9900ST and the receiver unit* (e.g. KE8900SR).
  6. Connect a USB mouse/keyboard and HDMI monitor to their respective ports on the KE8900SR.
  7. Power the KE8900SR (e.g. plugging power adapter between the unit and a power socket).
  8. Plug the power adapter into a power socket; then plug the other end into KE9900ST's power jack. Alternatively, you can choose to use the terminal block for power input. Insert DC + and - wires (DC 12 to 48V) to the terminal block according to the icon.
  9. Power on the computer.

Note: A KE Series receiver unit is required and sold separately.

Setting up a LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE Series devices on the same TCP/IP LAN. To set up a LAN installation, simply connect the Cat 5e/6 cable (in step 5) to the network instead

of directly between two KE Series devices. As an example, please refer to KE6900 / KE6940 LAN Installation.

ATEN KE8952R-AX - Setting up a LAN Installation - 1

text_image KE9900ST (Rear) ① ② ③ ④ ⑤ ⑥ DC 5V ⑦ ⑧ KE8900SR (Rear) ① ⑦ DC 5V

ATEN KE8952R-AX - Setting up a LAN Installation - 2

text_image KE8900SR (Front) 6

KE9950 / KE9952 Point-to-Point Installation

Setting up the KE9950 / KE9952 system in a point-to-point configuration is simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:

  1. (Optional) Connect the extender's grounding terminal to a suitable grounded object using the grounding wire.
  2. On the transmitter side, plug the mouse, keyboard, DisplayPort monitor, serial devices, microphone and speakers into the ports on the Console section of the KE9950T / KE9952T.
  3. Connect the DisplayPort cable, the USB 2.0 Type-A to Type-B cable provided with this package and the audio ports into the KVM Ports on the front of the KE9950T / KE9952T.
  4. Connect the other end of the DisplayPort cable and the USB 2.0 Type-A to Type-B and audio cables into the keyboard, video, mouse, speaker and microphone ports on the computer.
  5. For control of serial devices, connect the RS-232 port on the front of the transmitter to a serial port on the computer.
  6. Connect a Cat 5e/6 cable to the KE9950T / KE9952T's LAN port.
  7. On the receiver side, plug the mouse, keyboard, DisplayPort monitor, serial devices, microphone and speakers into the ports on the Console section of the KE9950R / KE9952R.
  8. Connect the other end of the Cat 5e/6 cable to the KE9950R / KE9952R's LAN port.
  9. Instead of connecting through the LAN ports, you can choose to connect the KE9950 / KE9952 through the SFP slots. To do so, plug SFP modules into the transmitter and receiver's SFP slots, then connect each end of Gigabit Ethernet (GbE) optical fiber between the SFP modules.*
  10. Plug the power adapters into AC sources with the power cords and plug the other ends into the transmitter and receiver's power jacks respectively. The KE9952 supports Power over Ethernet (PoE) where power can be supplied through a PoE network switch instead of using a power adapter.

  11. (Optional) For power redundancy, plug the second power adapters into AC sources with the power cords and plug the other ends into the transmitter and receiver's second power jacks.**

  12. Power on the computer.

Note: 1. The SFP module 2A-136G/2A-137G is sold separately. Contact your ATEN dealer for product information.

  1. Available for KE9950T and KE9950R only. The second power adapter with the power cord is sold separately. Contact your ATEN dealer for product information. Power redundancy for KE9952T and KE9952R can be achieved with the PoE function.

KE9950 / KE9952 Point-to-Point Installation 1 of 2
ATEN KE8952R-AX - KE9950 / KE9952 Point-to-Point Installation - 1

flowchart
graph TD
    A["KE9950T (Rear)"] --> B["Cat 5e/6 cable ⑥"]
    A --> C["Optical Fiber Cable ⑨"]
    A --> D["DC 5V ⑩"]
    A --> E["②"]
    A --> F["⑧"]
    A --> G["⑨ Optical Fiber Cable ⑨"]
    A --> H["KE9950R (Rear) ①"]
    A --> I["⑦"]
    A --> J["⑪ DC 5V ⑩"]

Note: Power adapters are not provided with the KE9952. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to the KE9952.

KE9950 / KE9952 Point-to-Point Installation 2 of 2

ATEN KE8952R-AX - KE9950 / KE9952 Point-to-Point Installation 2 of 2 - 1

text_image KE9950T (Front) ③ ④ ⑤

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

KE6900 / KE6940 LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE6900 / KE6900ST / KE6940 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 387).

A few points to note during your setup:

  • The units are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 136, for further details.
  • In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 135, for further details.
    We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE Series devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
  • In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
  • If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
  • To get the best performance, we suggest creating a private network for KE devices, as they are bandwidth-intensive devices.

Make sure that all the equipment is powered off. Refer to the installation diagram on the following page, and do the following:

  1. On the Transmitter side, plug the mouse, keyboard, DVI monitor, microphone and speakers into the ports on the Console section of the KE6900T / KE6940T.* Each port is marked with an appropriate icon to indicate itself.
  2. Connect the USB KVM cable provided to the KVM Ports on the front of the KE6900T / KE6940T.
  3. Connect the other end of the USB KVM cable to the keyboard, video, mouse, speaker and microphone ports on the computer.

  4. For control of serial devices, connect the RS-232 serial port on the Transmitter to a serial port on the computer.

  5. Use a Cat 5e/6 cable to connect the KE6900T / KE6940T's LAN port to the local area TCP/IP network.
  6. Plug the power adapter into an AC source; and plug the other end into the KE6900T / KE6940T's Power Jack.
  7. On the Receiver side, plug the mouse, keyboard, DVI monitor, microphone, and speakers into the ports on the Console section of the KE6900R / KE6940R.**
  8. Use a Cat 5e/6 cable to connect the KE6900R / KE6940R's LAN port to the local area TCP/IP network.
  9. Plug the second power adapter into an AC source; and plug the other end into the KE6900R / KE6940R's Power Jack.
  10. Use the OSD on the Receiver to configure the network settings for both devices (See Network Configuration, page 135).
  11. Repeat these steps for each Transmitter and Receiver you wish to install on the network.
  12. Power on the computer(s).

Note: 1. If installing the KE6940 with two DVI monitors, connect the second DVI monitor via a DVI cable into the additional ports on the KE6940 and computer. 2. For specifically designed USB keyboards/mouses, see USB Mode, page 224.

KE6900 / KE6940 Network Installation Diagram 1 of 2
ATEN KE8952R-AX - KE6900 / KE6940 LAN Installation - 1

flowchart
graph TD
    A["KE6900T"] -->|Cat 5e/6 cable| B["TCP/IP LAN"]
    A --> C["KE6900R"]
    C -->|Cat 5e/6 cable| B
    B --> D["Computer"]
    B --> E["Router"]
    C --> F["Server"]
    C --> G["Client"]
    C --> H["Desktop"]
    C --> I["Computer"]
    C --> J["Desktop"]

Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.

KE6900 / KE6940 Network Installation Diagram 2 of 2

ATEN KE8952R-AX - KE6900 / KE6940 Network Installation Diagram 2 of 2 - 1

text_image KE6900T 2 4 USB KVM cable 3 Local PC

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

KE6900A / KE6940A LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple extender devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 387).

A few points to note during your setup:

  • The units are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 136, for further details.
  • In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 135, for further details.
    We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE Series devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
  • In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
  • If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
  • To get the best performance, we suggest creating a private network for KE devices, as they are bandwidth-intensive devices.
  • The unit supports network redundancy. Where both LAN and SFP ports are connected, a network redundancy is established. Please note that if you use copper SFP modules, the module has to be removed for the unit to switch to the LAN port’s network.
  • For specifically designed USB keyboards/mouses, see USB Mode, page 224.

Make sure that all the equipment is powered off before the installation.

The installation is similar to that of KE6900A / KE6940A Point-to-Point Installation on page 88, with the difference in connecting the transmitter and

the receiver to a local area TCP/IP network. Refer to the diagrams on the following page and connect accordingly.

Repeat these steps for each Transmitter and Receiver you wish to install on the network then power on the computer(s).

KE6900A / KE6940A Network Installation Diagram 1 of 2
ATEN KE8952R-AX - KE6900A / KE6940A LAN Installation - 1

flowchart
graph TD
    A["KE6900AT (Rear)"] --> B["Optical Fiber Cable"]
    A --> C["TCP/IP LAN"]
    B --> D["DC 5V"]
    B --> E["Serial Device"]
    C --> F["KE6900AR (Rear)"]
    C --> G["DC 5V"]
    C --> H["Serial Device"]
    D --> I["Device with Ethernet"]
    E --> J["Device with Ethernet"]
    F --> K["Device with Ethernet"]
    G --> L["Device with Ethernet"]

KE6900A / KE6940A Network Installation Diagram 2 of 2

KE6900AT (Front)
ATEN KE8952R-AX - KE6900A / KE6940A Network Installation Diagram 2 of 2 - 1

text_image ATEN USB DVI-D KVM cable

KE6900AiT / KE6940AiT LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple extender devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 387).

A few points to note during your setup:

  • The units are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 136, for further details.
  • In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 135, for further details.
    We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE Series devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
  • In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
  • If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
  • To get the best performance, we suggest creating a private network for KE devices, as they are bandwidth-intensive devices.
  • The unit supports network redundancy. Where both LAN and SFP ports are connected, a network redundancy is established. Please note that if you use copper SFP modules, the module has to be removed for the unit to switch to the LAN port’s network.
  • For specifically designed USB keyboards/mouses, see USB Mode, page 224.
  • Make sure that all the equipment is powered off before the installation.

The installation is similar to that of KE6900AiT / KE6940AiT Point-to-Point Installation on page 91, with the difference in connecting the transmitter and the receiver to a local area TCP/IP network. Refer to the diagrams on the following page and connect accordingly.

Repeat these steps for each Transmitter and Receiver you wish to install on the network then power on the computer(s).

Note: If you wish to use CCVSR and/or remote access with Winclient/Javaclient, you will still need to connect the Internet Port of the KE6900AiT / KE6940AiT to an Office LAN.

It is highly recommended that the AiT unit(s) is mounted on a system rack or on a wall and avoid stacked setup to ensure proper ventilation.

KE6900AiT / KE6940AiT Network Installation Diagram 1 of 2
ATEN KE8952R-AX - KE6900AiT / KE6940AiT LAN Installation - 1

flowchart
graph TD
    A["KE6940AiT (Rear)"] -->|Optical Fiber Cable| B["Office LAN"]
    A -->|Cat 5e/6 cable| C["TCP/IP LAN"]
    A --> D["Serial Device"]
    A --> E["DC 12V"]
    A --> F["DC 12V"]
    A --> G["DC 5V"]
    A --> H["DC 5V"]
    A --> I["KE6940AR (Rear)"]
    I -->|Optical Fiber Cable| J["Office LAN"]
    I -->|Cat 5e/6 cable| K["TCP/IP LAN"]
    I --> L["Serial Device"]
    I --> M["DC 5V"]

KE6900AiT / KE6940AiT Network Installation Diagram 2 of 2

KE6940AiT (Front)
ATEN KE8952R-AX - KE6900AiT / KE6940AiT Network Installation Diagram 2 of 2 - 1

text_image ATEN USB DVI-D KVM cable

KE6910 / KE6912 LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE6910 / KE6912 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 387).

A few points to note during your setup:

  • The units are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 136, for further details.
  • In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 135, for further details.
    We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE Series devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
  • In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
  • If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
  • To get the best performance, we suggest creating a private network for KE devices, as they are bandwidth-intensive devices.
    Make sure that all the equipment is powered off before the installation.

The installation is similar to that of KE6910 / KE6912 Point-to-Point Installation on page 94, with the difference in connecting the transmitter and the receiver to a local area TCP/IP network. Refer to the diagrams on the following page and connect accordingly.

Repeat these steps for each Transmitter and Receiver you wish to install on the network then power on the computer(s).

KE6910 / KE6912 Network Installation Diagram 1 of 2
ATEN KE8952R-AX - KE6910 / KE6912 LAN Installation - 1

flowchart
graph TD
    A["KE6910T (Rear)"] -->|Cat 5e/6 cable| B["KE6910R (Rear)"]
    A -->|Optical Fiber Cable| C["KE6910T (Rear)"]
    C --> D["TCP/IP LAN"]
    C --> E["DC 5V"]
    C --> F["DC 5V"]
    C --> G["PC"]
    C --> H["Computer"]

KE6910 / KE6912 Network Installation Diagram 2 of 2

KE6910T (Front)
ATEN KE8952R-AX - KE6910 / KE6912 Network Installation Diagram 2 of 2 - 1

flowchart
graph TD
    A["Server"] --> B["Computer Tower"]
    B --> C["USB"]
    B --> D["USB"]
    B --> E["USB"]
    B --> F["USB"]
    B --> G["USB"]
    B --> H["USB"]
    B --> I["USB"]
    B --> J["USB"]
    B --> K["USB"]
    B --> L["USB"]
    B --> M["USB"]
    B --> N["USB"]
    B --> O["USB"]
    B --> P["USB"]
    B --> Q["USB"]
    B --> R["USB"]
    B --> S["USB"]
    B --> T["USB"]
    B --> U["USB"]
    B --> V["USB"]
    B --> W["USB"]
    B --> X["USB"]
    B --> Y["USB"]
    B --> Z["USB"]

KE6920 / KE6922 LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE6920 / KE6922 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 387).

A few points to note during your setup:

  • The units are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 136, for further details.
  • In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 135, for further details.
    We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE Series devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
  • In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
  • If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
  • To get the best performance, we suggest creating a private network for KE devices, as they are bandwidth-intensive devices.
  • Make sure that all the equipment is powered off before the installation.

The installation is similar to that of KE6920 / KE6922 Point-to-Point Installation on page 97, with the difference in connecting the transmitter and the receiver to a local area TCP/IP network. Refer to the diagrams on the following page and connect accordingly.

Repeat these steps for each Transmitter and Receiver you wish to install on the network then power on the computer(s).

Note: 1. The unit supports network redundancy. Where both LAN and SFP ports are connected, a network redundancy is established. Please note

that if you use copper SFP modules, the module has to be removed for the unit to switch to the LAN port's network.

  1. The KE6922's LAN port provides Power over Ethernet (PoE) functionality which supplies power to the unit when connected to a compatible PoE network switch.

  2. Power adapters are not provided with KE6922 units. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to KE6922 units.

  3. For specifically designed USB keyboards/mouses, see USB Mode, page 224.

KE6920 / KE6922 Network Installation Diagram 1 of 2
ATEN KE8952R-AX - KE6920 / KE6922 LAN Installation - 1

flowchart
graph TD
    A["KE6920T (Rear)"] --> B["Optical Fiber Cable"]
    B --> C["Cat 5e/6 cable"]
    B --> D["DC 5V"]
    B --> E["Serial Device"]
    B --> F["TCP/IP LAN"]
    B --> G["KE6920R (Rear)"]
    G --> H["Optical Fiber Cable"]
    H --> I["Cat 5e/6 cable"]
    H --> J["DC 5V"]
    H --> K["Serial Device"]

KE6920 / KE6922 Network Installation Diagram 2 of 2

KE6920T (Front)
ATEN KE8952R-AX - KE6920 / KE6922 Network Installation Diagram 2 of 2 - 1

text_image ATEN USB DVI-D KVM cable

KE8950 / KE8952 LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE8950 / KE8952 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 387).

A few points to note during your setup:

  • The units are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 136, for further details.
  • In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 135, for further details.
    We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE Series devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
  • In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
  • If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
  • To get the best performance, we suggest creating a private network for KE devices, as they are bandwidth-intensive devices.
    ◆ Make sure that all the equipment is powered off.

Refer to the installation diagram on the following page, and do the following:

  1. On the Transmitter side, plug the mouse, keyboard, HDMI monitor, microphone and speakers into the ports on the Console section of the KE8950T / KE8952T. Each port is marked with an appropriate icon to indicate itself.

  2. Connect the USB KVM cable provided to the KVM Ports on the front of the KE8950T / KE8952T.

  3. Connect the other end of the USB KVM cable to the keyboard, video, mouse, speaker and microphone ports on the computer.

  4. For control of serial devices, connect the RS-232 serial port on the Transmitter to a serial port on the computer.

  5. Connect a Cat 5e/6 cable to the LAN port, or a Gigabit Ethernet (GbE) optical fiber cable to the SFP port* to connect the KE8950T / KE8952T to the local area TCP/IP network.**
  6. Plug the power adapter into an AC source; and plug the other end into the KE8950T / KE8952T's Power Jack.***
  7. On the Receiver side, plug the mouse, keyboard, HDMI monitor, microphone, and speakers into the ports on the Console section of the KE8950R / KE8952R.****
  8. Connect a Cat 5e/6 cable to the LAN port, or a Gigabit Ethernet (GbE) optical fiber cable to the SFP port* to connect the KE8950R / KE8952R to the local area TCP/IP network.**
  9. Plug the power adapter into an AC source; and plug the other end into the KE8950R / KE8952R's Power Jack.***
  10. Use the OSD on the Receiver to configure the network settings for both devices (See Network Configuration, page 135).
  11. Repeat these steps for each Transmitter and Receiver you wish to install on the network.
  12. Power on the computer(s).

KE8950 / KE8952 Network Installation Diagram 1 of 2
ATEN KE8952R-AX - KE8950 / KE8952 LAN Installation - 1

flowchart
graph TD
    A["KE8950T (Rear)"] --> B["DC 5V"]
    A --> C["Cat 5e/6 Cable"]
    A --> D["Optical Fiber Cable"]
    A --> E["1"]
    A --> F["TCP/IP LAN"]
    G["KE8950R (Rear)"] --> H["DC 5V"]
    G --> I["Cat 5e/6 Cable Opting Fiber Cable"]
    G --> J["7"]
    G --> K["Computer"]

Note: Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to KE8952 units.

KE8950 / KE8952 Network Installation Diagram 2 of 2

ATEN KE8952R-AX - KE8950 / KE8952 Network Installation Diagram 2 of 2 - 1

text_image KE8950T (Front) USB HDMI KVM Cable Local PC

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

KE9950 / KE9952 LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE9950 / KE9952 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 387).

A few points to note during your setup:

  • The units are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 136, for further details.
  • In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 135, for further details.
    We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE Series devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
  • In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
  • If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
  • To get the best performance, we suggest creating a private network for KE devices, as they are bandwidth-intensive devices.
    ◆ Make sure that all the equipment is powered off.

The installation is similar to that of KE6900 / KE6940 Point-to-Point Installation on page 85, with the difference in connecting the transmitter and the receiver to a local area TCP/IP network. Refer to the diagrams on the following page and connect accordingly.

Repeat these steps for each Transmitter and Receiver you wish to install on the network then power on the computer(s).

KE9950 / KE9952 Network Installation Diagram 1 of 2
ATEN KE8952R-AX - KE9950 / KE9952 LAN Installation - 1

flowchart
graph TD
    A["Optical Fiber Cable"] --> B["KE9950T (Rear)"]
    B --> C["TCP/IP LAN"]
    B --> D["KE9950R (Rear)"]
    D --> E["Optical Fiber Cable"]
    B --> F["DC 5V"]
    D --> G["DC 5V"]

KE9950 / KE9952 Network Installation Diagram 2 of 2

KE9950T (Front)
ATEN KE8952R-AX - KE9950 / KE9952 Network Installation Diagram 2 of 2 - 1

text_image Diagram showing connection between a server tower and ports with labeled connectors and ports

Network Configuration

This section provides instructions to configure the network settings with a fixed IP address, subnet mask, and default gateway. To use the IP Installer to configure the IP address, see IP Installer, page 374.

Note: 1. Both devices are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 136, for further details.
2. In a network setup with multiple units, each transmitter and receiver must be configured with a unique IP address. See Network Configuration, page 135, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
6. To get the best performance, we suggest creating a private network for KE device, as they are bandwidth-intensive devices.

To configure the network settings, do the following:

  1. Setup the hardware and connect the Transmitter and Receiver to the local area network (see KE6900 / KE6940 LAN Installation, page 112, or KE8950 / KE8952 LAN Installation, page 128).
  2. From the Receiver, tap the Scroll Lock key twice to invoke the OSD.
  3. Select the Receiver or Transmitter from the sidebar menu.
  4. Enter the password and click Configure.

The default password is: password.

  1. From the Network tab select Set IP address manually and enter the following:

- IP Address—sets the IP address for the KE device. Key in a valid unique IP address.

Note: See Default IP Addresses, page 136, for the preconfigured factory-default settings.

- Subnet Mask – sets the subnet mask for the KE device. Key in a valid subnet mask value.

Note: The default setting is 255.255.255.0

- Default Gateway—sets the default gateway for the KE device. Key in a valid default gateway.

6. Click Save.

Exit OSD

To exit the OSD, press [Esc] on the keyboard, click Logout; tap the Scroll Lock key twice; or return to the OSD main page and press the front panel OSD pushbutton (Receiver only).

At this point the Receiver can connect to the Transmitter to access the remote computer (see OSD Matrix Mode, page 161 for instructions).

Default IP Addresses

The preconfigured factory-default IP addresses for the KE Series devices are as follows:

Transmitters - 192.168.0.61

Receivers - 192.168.0.60

KE I/O Ports

The following table provides the I/O port use of KE Series devices.

Device Port Number
KE Matrix Manager (TCP) HTTP 8080
HTTPS 8443
Device TCP 9110
CLI9111
Redundancy 9120
Database Service 1527
KE Matrix Manager (UDP) Port 9110
Broadcast 9000
KE TX/RX Device (TCP)Manager9110
Service9000
Telnet23
SSH22
KE TX Device (TCP)VM9001
vUSB9002
Serial9003
USB Access Mode9009
KE RX Device (TCP)CLI9130
KE TX/RX Device (UDP)Manager9110
Service9000
Array Mode9120
Video0xFE00(65024) - 0xFE03(65027)
Audio0xFE04(65028) - 0xFE05(65029)

LED Display

Both the Transmitter and Receiver have front panel LEDs to indicate their operating and power status, as explained in the table below:

LED Indication
LAN This LED indicates the network status.Lights when connected to the LAN and blinks when the Ethernet connection is active:Orange: 10 MbpsOrange + Green: 100 MbpsGreen: 1000 MbpsOff when not connected to the LAN.
PowerLights blue when the unit is powered on.OFF when power is off.
LocalLights green to Indicate the Transmitter has KVM focus of the computer
RemoteLights green to Indicate the Receiver has KVM focus of the computer.

Authentication Lock (KE6910 / KE6912 only)

The KE6910/KE6912 extenders feature the Authentication Lock function. When accidental power cut happens, the function allows the user to retain his/her settings as was shown before the power cut. The user keeps the same authentication and display.

This function can be configured in General on page 247.

Overview

This chapter provides instructions to configure and operate KE Series devices using the local On Screen Display (OSD). To configure the network settings with the OSD, see Network Configuration, page 135.

Invoking the OSD

The On Screen Display (OSD) is a keyboard/mouse-driven application on the receiver used to configure the transmitter and receiver settings. Once the receiver has discovered the transmitter over a network* or Ethernet cable connection, you can use the OSD on the receiver to configure the transmitter.

To invoke the OSD, press the OSD pushbutton on the front of the receiver, or from the keyboard tap the Scroll Lock key twice. The OSD main page will appear (see, page 140).

To exit the OSD, press [Esc] on the keyboard; click Logout; tap the Scroll Lock key twice; or return to the OSD main page and press the OSD pushbutton on the front of the receiver. The OSD disappears and the computer desktop screen or the System Login prompt is displayed.

Note: 1. For the Receiver to discover the Transmitter over a network, both must be on the same subnet of the LAN.
2. To change the OSD hotkeys, see page 160.
3. If the keyboard/mouse won't work when the OSD is invoked, see USB Mode, page 224.

Touch Screen Calibration

If you're using a touch screen monitor and the OSD appears off center, you can use the blinking + at each corner to adjust the position of the OSD.

OSD Hotkeys

The OSD hotkeys navigate the Receiver's OSD screens. The hotkeys work after logging in from the System Login screen (see page 161) but not the OSD Configuration screen. Pressing a hotkey will immediately take you to the corresponding OSD screen.

Hotkey OSD Screen Page
[F1] Connections Page 1 in List Mode 162
[F2] Connections Page 1 in Array Mode 165
[F3] Profile Page 1 167
[F5] Push Content Page 1 168
[F6] Pull Content Page 1 170
[F7] Receiver > Properties 144
[F8]User Preferences160
[F9]OSD Login Screen (logs user off)161

Microphone Hotkey

You can switch microphone access between Receivers with a hotkey:

  1. Press and hold down
  2. Press and release [-].
  3. Release [Num Lock].
  4. Press 1.

Press the Esc key to cancel.

OSD Interface

After you invoke the OSD, the main page appears:

ATEN KE8952R-AX - OSD Interface - 1

text_image KE OSD Receiver Transmitter User Preferences About Logout Password Configure Back to Connection << Select Config Type and Key in Password ATEN

Note: A password is required to enter the OSD. The default password is: password. For security purposes, the system will prompt you to change the password.

The OSD components are described in the table below:

No.Item Description
1Receiver Select this radio button, enter a password, and click Configure to enter the Receiver Configuration screen.
2Transmitter Select this radio button, enter a password, and click Configure to enter the Transmitter Configuration screen.Note: Receiver must first discover the transmitter over the network for this option to be available.
3User Preferences Select this radio button, enter a password, and click Configure to enter the User Preferences screen.
4About About provides information regarding the OSD version.
5Password Input the OSD password and click Configure to enter the selected configuration screen. See note for password.
6ConfigureAfter entering a password, click Configure to enter the selected configuration screen.
7B a c k ConnectionClicking this button exits the OSD and returns you to the computer's video display.

Logging in for the First Time

If you are the administrator, and are logging in for the first time (Receiver or User Preference radio button), use the default password (password).

For security purposes, the system will prompt you to change the login password immediately as shown below:

ATEN KE8952R-AX - Logging in for the First Time - 1

text_image Password User Password Change For your safety, you have to change login password right away. OK

Click OK and change the password in the dialog box shown below:

ATEN KE8952R-AX - Logging in for the First Time - 2

text_image Password User Password Change New Password Confirm Password Cancel Save

Enter the password and confirm it in the next field. The password must be different from your original password.

Receiver Configuration

When you select the Receiver radio button and click Configure to login, the Network tab appears:

ATEN KE8952R-AX - Receiver Configuration - 1

text_image KE 08D Network Properties System Receiver Transmitter Use Preferences About Logout Password Configure Back to Connection IP Installer Enable View Only Disabled Network Configuration Obtain IP address automatically Set IP address manually IP Address 192.168.0.71 Subset Mask 255.255.255.0 Default Gateway 192.168.0.254 Save

Network

The Network tab allows you to configure the Receiver's IP address settings:

Item Description
IP Installer The IPInstaller is an external Windows-based utility for assigning an IP address to the device. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. See IP Installer, page 374 for instructions.Note: For security, we strongly recommend that you set this to View Only or Disable after each use.
Network ConfigurationFor dynamic IP address assignment (DHCP), select the Obtain IP address automatically radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.For help configuring network settings with the OSD, see Network Configuration, page 135.

After entering the information, click Save.

Properties

There are two versions of Properties for KE Series, a Regular Version, and a Slim Version.

The Properties tab allows you to configure the Receiver's settings.

Note: KE8900ST, KE8900SR, and KE9900ST are Slim Version.

Regular Version
ATEN KE8952R-AX - Properties - 1

text_image Network Properties System Mode Extender Matrix RS232 Settings Baud Rate 9600 Data Bits 8 Parly None Stop Bits 1 Flow Control None Properties Transmitter Video IP 10.3.170.214 Transmitters Audio IP 10.3.170.214 Transmitters USB IP 10.3.170.214 Transmitter RS232 IP 10.3.170.214 Enable Media Video Audio USB RS232 Manager Address Manager IP 192.168.0.12 Manager Port 9110 Beeper Enable Touch Screen Calibration Calibrate User Station Keyboard Keyboard Country Code English (US) Disable front video button Disabled USB Mode Virtual Media Generic USB device Encryption Enable
Item Description
Mode Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver's OSD menu.Select Matrix mode to manage devices and connections from the KE Matrix Manager web GUI. This mode is for advanced administration of Transmitter to Receiver connections (see Browser / Telnet Operation, page 183).
PropertiesIf you selected Extender mode (above) set the Transmitter IP address for the Receiver's Video, Audio, USB, and RS232 source signals.If you selected Matrix mode (above) the Properties will be grayed out. Use Channels to configure the Transmitter connections (see Browser / Telnet Operation, page 183).
RS232 Settings CConfigure the serial device settings for the Receiver. The default settings are: Baud Rate: 9600 Parity: None Data Bits: 8 bits Stop bits: 1 bit Flow Control: None
Enable Media Select which type of media the Receiver can stream from Transmitters: Video, Audio, USB, and RS232. For KE8950 Series models, use the radio button to set the source of the audio signal: HDMI, Analog, or Both.
Manager AddressSet the IP address and Port number of the computer running the KE Matrix Manager software. The default port number is 9110.
Beeper Check thisbox to allow the Receiver to beep when configuration changes are made to it.
Touch Screen CalibrationUse this button to calibrate the surface of a USB touch screen connected to the unit. When the calibration screen appears, touch the flashing + symbol at each corner until the process is complete.
USB Mode Selectthe type of USB device you will connect to the USB ports:Virtual Media: Only select this option if you are plugging a USB disk into the USB ports. This will give you the highest data transfer speeds but will not allow other USB devices plugged into the USB ports to work. When Receivers connected to the same transmitter mount or unmount USB disk drives, the keyboard and mouse operations will experience a brief delay. Transmitters can support up to 12 virtual media connections at the same time (keyboard/mouse included).vUSB (Generic USB device): Use this option to plug USB peripherals* into the USB ports. This option also allows a keyboard and mouse with special functions to plug into the USB ports for console use. Use this only if the special functions of the keyboard or mouse are required but do not work when plugged into the console ports. When the keyboard and mouse are plugged into the USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports. KE6900ST/KE8900ST/KE9900ST transmitters do not support vUSB (Generic USB Device) mode. In this mode, KE6900/KE6940 transmitters supports up to 2 USB connections, KE8950/KE8952 transmitters support up to 5 USB connections (keyboard/mouse excluded), and KE8900SR supports 1 vUSB connection.Encryption: Check this box to encrypt USB drives plugged into the USB ports.Note: This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
Receiver KeyboardUse the Keyboard Country Code drop-down menu to select the Receiver's language keyboard for use in the OSD.
Disable front video button (KE6910 / 6912 only)You can enable or disable the function (select video mode or graphic mode) of the video pushbutton on the front of the receiver.Check Disable to disable (checked by default).Uncheck Disable to enable.

After entering the information, click Save.

Slim Version

ATEN KE8952R-AX - Slim Version - 1

text_image Network Properties System Mode Properties Extender Matrix RS232 Settings Baud Plate 9600 Data Bits 9 Parity None Stop Bits 1 Flow Control None Transmitter Video IP 192.168.0.61 Transmitter Audio IP 192.168.0.61 Transmitter USB IP 192.168.0.61 Transmitter RS232 IP 192.168.0.61 Enable Media ✓ Video ✓ Audio ✓ USB ✓ RS232 Manager Address Manager IP Manager Port 9110 Beeper USB Mode ✓ Enable ✓ Virtual Media ○ Generic USB device Touch Screen Calibration Encryption ☐ Enable Calibrate User Station Keyboard Keyboard Country Code English (US) Video Quality Graphics mode Video mode Save
Item Description
Mode Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver's OSD menu.Select Matrix mode to manage devices and connections from the KE Matrix Manager web GUI. This mode is for advanced administration of Transmitter to Receiver connections (see Browser / Telnet Operation, page 183).
PropertiesIf you selected Extender mode (above) set the Transmitter IP address for the Receiver's Video, Audio, USB, and RS232 source signals.If you selected Matrix mode (above) the Properties will be grayed out. Use Channels to configure the Transmitter connections (see Browser / Telnet Operation, page 183).
RS232 Settings CConfigure the serial device settings for the Receiver. The default settings are:Baud Rate: 9600Parity: NoneData Bits: 8 bitsStop bits: 1 bitFlow Control: None
Enable Media Select which type of media the Receiver can stream from Transmitters: Video, Audio, USB, and RS232. For KE8950 Series models, use the radio button to set the source of the audio signal: HDMI, Analog, or Both.
Manager AddressSet the IP address and Port number of the computer running the KE Matrix Manager software. The default port number is 9110.
Beeper Check this box to allow the Receiver to beep when configuration changes are made to it.
Touch Screen CalibrationUse this button to calibrate the surface of a USB touch screen connected to the unit. When the calibration screen appears, touch the flashing + symbol at each corner until the process is complete.
USB Mode Select the type of USB device you will connect to the USB ports:Virtual Media: Only select this option if you are plugging a USB disk into the USB ports. This will give you the highest data transfer speeds but will not allow other USB devices plugged into the USB ports to work. When Receivers connected to the same transmitter mount or unmount USB disk drives, the keyboard and mouse operations will experience a brief delay. Transmitters can support up to 12 virtual media connections at the same time (keyboard/mouse included).vUSB (Generic USB device): Use this option to plug USB peripherals* into the USB ports. This option also allows a keyboard and mouse with special functions to plug into the USB ports for console use. Use this only if the special functions of the keyboard or mouse are required but do not work when plugged into the console ports. When the keyboard and mouse are plugged into the USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports. KE6900ST/KE8900ST/KE9900ST transmitters do not support vUSB (Generic USB Device) mode. In this mode, KE6900/KE6940 transmitters supports up to 2 USB connections; and KE8950/KE8952 transmitters support up to 5 USB connections (keyboard/mouse excluded).Encryption: Check this box to encrypt USB drives plugged into the USB ports.Note: This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
Receiver KeyboardUse the Keyboard Country Code drop-down menu to select the Receiver's language keyboard for use in the OSD.
Video Quality (KE8900ST / 8900SR / 9900ST)You can select video mode or graphic mode for the video quality, the Slim Version KE Series does not have a phsycial pushbutton on the front of the receiver.

After entering the information, click Save.

System

The System tab allows you to configure the Receiver's general settings:

ATEN KE8952R-AX - System - 1

text_image Network Properties System Device Information Name KE6940R Description IP Address 192.168.0.60 MAC Address 00:10.74:e8:01:37 F/W Version V1.1.106 (May 2 2014 13:39:47) Serial Number Reboot Reset to factory default Reboot User Station Password Change Enable Old Password ********** New Password ********** Confirm Password ********** Save
Item Description
Device InformationEnter the Name, and Description of the Receiver. It also displays the IP Address, MAC Address, F/W Version, and Serial Number of the Receiver.
RebootCheck the box and click Reboot to reset the Receiver's settings back to the factory default. All custom settings (but not the login information) will be lost.
Receiver Password ChangeCheck Enable to require a password for access to the Receiver's OSD configuration screen. Enter the Old Password, enter a New Password, and confirm the new password in the Confirm Password box.

After entering the information, click Save.

Transmitter Configuration

When you select the Transmitter radio button and click Configure to login, the Network tab appears:

ATEN KE8952R-AX - Transmitter Configuration - 1

text_image KE OSD Network Properties System Internet Port Receiver Transmitter User Preferences About Password Configure IP Installer Enable View Only Disabled Network Configuration Obtain IP address automatically Set IP address manually IP Address 152.169.0.61 Subnet Mask 255.255.255.0 Default Gateway Save

Network

The Network tab allows you to configure the Transmitter's IP address settings:

Item Description
IP Installer The IPInstaller is an external Windows-based utility for assigning an IP address to the device. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. See IP Installer, page 374 for instructions.Note: For security, we strongly recommend that you set this to View Only or Disable after each use.
Network ConfigurationFor dynamic IP address assignment (DHCP), select the Obtain IP address automatically radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.For help configuring network settings with the OSD, see Network Configuration, page 135.

After entering the information, click Save.

Properties

The Properties tab allows you to configure the Transmitter's extender settings:

ATEN KE8952R-AX - Properties - 1

text_image Network Properties System Internet Port Mode Properties ● Extender ○ Matrix RS232 Settings Baud Rate 9600 Data Bits B Parity None Stop Bits 1 Flow Control None OS Language English (US) Port OS WIN ✓ Enable Multicast Video ✓ Enable Multicast Audio EDID Mode Selection Manual EDID Enable Media ✓ Video ✓ Audio ✓ USB ✓ RS232 Manager Address Manager IP 192.168.0.12 Manager Port 9110 Transmitter Video Setting Video Type 1: DVI-D + 2: DVI-D Video Quality 5 Color Depth 24 bits Background Refresh Every 32 frames Bandwidth Limit Unlimited Beeper ✓ Enable Save
Item Description
Mode Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver's OSD menu.Select Matrix mode to manage devices and connections from the KE Matrix Manager web GUI. This mode is for advanced administration of Transmitter to Receiver connections (see Browser / Telnet Operation, page 183).
Item Description
PropertiesPort OS: Use the drop-down menu to select the operating system of the computer connected to the Transmitter.OS Language: Use the drop-down menu to select the operating system language of the computer connected to the Transmitter.Enable Multicast Video: Check this box to allow a broadcast of the Transmitter's video signal to be sent out to multiple Receivers.Enable Multicast Audio: Check this box to allow a broadcast of the Transmitter's audio signal to be sent out to multiple Receivers.EDID Mode Selection: EDID contains a display's basic information and is used by the source device to utilize the best resolution across different monitors. When Manual or Remix is selected, the Receiver's OSD will have a button allowing the local EDID setting to be configured for the connection. Select how you want the source device to acquire the display's EDID:◆ Default: EDID is set to the default ATEN configuration. This setting must be used when connecting KE6900 devices to KE8950 devices.◆ Auto: Checks the EDID of all connected displays and the ATEN default EDID to use the best common resolution for all displays.◆ Manual: Manually set the EDID configuration from the Connections Page (see page 162).◆ Remix: Manually checks the EDID of all connected displays and the ATEN default EDID to use the best common resolution for all displays (see page 162).
Enable MediaSelect which type of media the Transmitter can stream to Receivers: Video, Audio, USB, and RS232.
RS232 Settings CConfigure the serial device settings for the Transmitter. The default settings are:Baud Rate: 9600Parity: NoneData Bits: 8 bitsStop bits: 1 bitFlow Control: None
Manager AddressSet the IP address and Port number of the computer running the KE Matrix Manager software. The default port number is 9110.
TransmitterVideo AttributesTo set the Transmitter's video settings:Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I). This option is available for KE6900, KE6940, KE6900A, KE6940A units and will be grayed out for other models.Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8. This is the number of bits used to describe the color of a single pixel. A bit depth determines the number of colors that can be displayed at one time.Bandwidth Limit: Select the maximum bandwidth that the Transmitter can use to transmit video over the network. A lower bandwidth setting transmits lower quality video; a higher bandwidth setting sends higher quality video but this can affect network speed.Video Quality: Select the video quality to use. 5 is the highest video quality, and 1 is the lowest video quality. Options are: 1~5.Background Refresh: Sets how often the Transmitter refreshes the background image on the connected display. Options are to refresh every 256,128, 64, 32,16, or 0 frames.
Beeper Check thisbox to allow the device to beep every time a configuration change is made.
Occupy Timeout SetSet a time threshold for devices whose Access Mode has been set to Occupy (see Access Type, page 219). If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.

After entering the information, click Save.

System

The System tab allows you to configure the Transmitter's general settings:

ATEN KE8952R-AX - System - 1

text_image Network Properties System Internet Port Device Information Name KEG940AIT Description | IP Address 192.168.0.61 MAC Address 00:10:74:d1:80:12 F/W Version V1.5.143 (May 14 2020 15:32:39) MFG A1H90430C32 Reboot Reset to factory default Reboot Transmitter Password Change Enable Old Password xxxxxxxx New Password xxxxxxxx Confirm Password xxxxxxxx Save
Item Description
Device InformationEnter the Name and Description of the Transmitter. It also displays the IP Address, MAC Address, F/W Version, and Serial Number of the Transmitter.
RebootCheck the box and click Reboot to reset the Transmitter's settings back to the factory default. All custom settings (but not the login information) will be lost.
Transmitter Password ChangeCheck Enable to require a password for access to the Transmitter's OSD configuration screen. Enter the Old Password, enter a New Password, and confirm the new password in the Confirm Password box.

After entering the information, click Save.

Internet Port (AiT Models only)

The Internet Port tab allows you to configure the Transmitter's Internet Port settings:

ATEN KE8952R-AX - Internet Port (AiT Models only) - 1

text_image Network Properties System Internet Port IP Installer Enable View Only Disabled Previous Page Next Page Service Port Program Port 9000 HTTP Port 80 HTTPS Port 443 IPv4 Settings DHCP Manual IP Address Subnet Mask Default Gateway Obtain DNS server address automatically Set DNS server address manually Preferred DNS Server Alternate DNS Server IPv6 Settings DHCP Manual IP Address Subnet Prefix Length 0 Default Gateway Obtain DNS server address automatically Set DNS server address manually Preferred DNS Server Alternate DNS Server Save

ATEN KE8952R-AX - Internet Port (AiT Models only) - 2

text_image Network Properties System Internet Port Previous Page Next Page CCVSR Disabled Enable MAC Address e0.05.0b 00:00:06 Service Port 0 Working Mode Enable ICMP Disable Browser Service Disable HTTPS(SSL) Enable Client AP Device List Save

IP Installer

The IP Installer is an external Windows-based utility for assigning IP addresses to the transmitter. Click one of the radio buttons to select Enabled, Disabled, or View Only for the IP Installer utility. See p. 374 for IP Installer details.

Note: 1. If you select View Only, you will be able to see the transmitter in the IP Installer's Device List, but you will not be able to change the IP address.
2. For security, we strongly recommend that you set this to View Only or Disabled after using it.

Service Ports

Specify the ports that the transmitter uses for various network services.

  • Program: This is the port number for connecting to the transmitter from the Windows Client and Java Viewers, and from the Windows and Java Client AP programs. The default is 9000.
  • HTTP: The port number for a browser login. The default is 80.
  • HTTPS: The port number for a secure browser login. The default is 443.

Note: 1. Valid entries for all of the Service Ports are from 1–65535.

  1. The service ports cannot have the same value. You must set a different value for each one.
  2. If there is no firewall (on an Intranet, for example), it does not matter what these numbers are set to, since they have no effect.

If a firewall is being used, the Administrator can specify the port numbers that the firewall will allow (and set the firewall accordingly). If a port other than the default is set, users must specify the port number as part of the IP address when they log in. If not, an invalid port number (or no port number) is specified, the transmitter will not be found.

IPv4 Settings

The transmitter can either have its IP address assigned dynamically at bootup (DHCP), or it can be given a fixed IP address.

- For dynamic IP address assignment, select the DHCP radio button. (This is the default setting.)

- To specify a fixed IP address, select the Manual radio button and fill in the IP address.

Note: 1. If you choose DHCP, when the transmitter starts up it waits to get its IP address from the DHCP server. If it has not obtained the address after one minute, it automatically reverts to its factory default IP address, 192.168.0.61.

  1. If the transmitter is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, you can use the IP installer. See IP Installer, page 374 for information.

The transmitter can either have its DNS server address assigned automatically, or a fixed address can be specified.

  • For automatic DNS Server address assignment, select the Obtain DNS server address automatically radio button.
  • To specify a fixed address, select the Set DNS server address manually radio button and fill in the required information.

Note: Specifying at the alternate DNS Server address is optional.

IPv6 Settings

The transmitter can either have its IPv6 address assigned dynamically at bootup (DHCP), or it can be given a fixed IPv6 address.

  • For dynamic IP address assignment, select the DHCP radio button. (This is the default setting.)
  • To specify a fixed IP address, select the Manual radio button and fill in the IP address.

The transmitter can either have its DNS server address assigned automatically, or a fixed address can be specified.

  • For automatic DNS Server address assignment, select the Obtain DNS server address automatically radio button.
  • To specify a fixed address, select the Set DNS server address manually radio button and fill in the required information.

Note: Specifying at the alternate DNS Server address is optional.

CCVSR

Important operations occur on the transmitter can be recorded using the CCVSR program.

Check Enable to enable the CCVSR function and specify the MAC address and the Service Port of the computer the CCVSR runs on.

Note: The valid port range is 1–65535. The port number must differ than the one used for the Program port (see Service Ports, page 157).

Working Mode

Use this section to set the working mode parameters.

  • Enable ICMP: Check to enable ICMP service.
  • Disable Browser Service: Check to disable a particular access. Available options are: browser, http or https.
  • Enable Client AP Device List: Check to enable this function. When enabled, the unit will be discoverable in the Server List when using the WinClient or Java Client AP (see Starting Up on page 281). Disabling this function will render the unit undiscoverable in the Server List but can still be connected to.

After entering the information, click Save.

User Preferences

When you select the User Preferences radio button and click Configure to login, the configuration screen appears:

ATEN KE8952R-AX - User Preferences - 1

text_image KE OSD ATEN Receiver Transmitter User Preferences About Logout Password Configure Back to Connection User Password Change Old Password New Password Confirm Password OSD Settings OSD Language English OSD Hockey [ctrl][ctrl] Logout Timeout 30 mm (0-180) Disabled Screen Blanker 0 mm (0-30) Disabled Save
Item Description
User Password ChangeThis section allows you to change the OSD password:1. Key in the old password in the Old password field.2. Key in the new password in the New password field.3. Key in the new password again in the Confirm password field.
OSD Language Click the drop-down menu to select the language you want to use for OSD sessions. Choices are: English, Chinese (Simplified), Chinese (Traditional), Japanese, Korean, Dutch, French, Spanish, Portuguese, and Russian.
OSD Hotkey Select the hotkey combination to invoke the OSD screen.
Logout Timeout Ifthere is no user input for the amount of time set with this function, the user is automatically logged out of the OSD. A login is necessary before the OSD can be accessed again.
Screen Blanker Set how many minutes the OSD waits when a session is idle before turning off the display.

When you have made your choices, Click Save.

OSD Matrix Mode

If you set the system to Matrix mode (in Properties), you will see the System Login screen when you enter the invoke the OSD, which provides access to the Connection Page by entering a username and password:

ATEN KE8952R-AX - OSD Matrix Mode - 1

text_image KE OSD KE6300R71 Login Username Password Login O5D Configuration Go to Configuration Window

Note: 4. If the Receiver does not require a login, click Login to system (see Login Required, under Basic, page 223). For information about Extender and Desktop/Matrix modes, see Mode, page 144.

After you login the Connection Page appears, as shown on the next page.

Connections Page

List Mode

ATEN KE8952R-AX - List Mode - 1

text_image KE OSD Connection Page 1 Profile Page 1 Push Content Page 1 Full Content Page 1 Channel Name Description Connect KE6940T67 [NAUS] Exclusive Occupy Share View Only Exit KE6940T1 [NAUS] Exclusive Occupy Share View Only Exit KE6950T61 [NAUS] Exclusive Occupy Share View Only Exit GroupTX [N] Exclusive Occupy Share View Only Exit VirtualTX [NAUS][ret] Exclusive Occupy Share View Only Exit GroupTX1 [N] Exclusive Occupy Share View Only Exit # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #< << >> >>| Favorites Array Mode Logout Go to Configuration Window

The Connection Page components are described in the table below:

No.Item Description
1Channel Name Lists the Channelchannel connections available for the Receiver. A Channel is a defined connection to Transmitters, created in the Device Management tab of the KE Matrix Manager (see Browser / Telnet Operation, page 183).
2Description This field providesa description of the Channel, entered when it was created.
3 Connect To connect the Receiver to a Channel, click the access type:Exclusive: The first Receiver to access the Channel has exclusive control over the Channel. No other Receivers can view the Channel. The Timeout function does not apply to this setting.Occupy: The first Receiver to access the Channel has control over the Channel. However, additional Receivers may view the Channel's video display. If the Receiver controlling the Channel is inactive for longer than the time set in the Timeout box, control is transferred to the first Receiver to move the mouse or strike the keyboard.Share: Can simultaneously share control over the Channel. Input from the Receivers is placed in a queue and executed chronologically.View Only: Receiver connects with view only access to the Channels video display.
4 Next Arrow Use these two buttons to navigate to the next pageor to the end of the list if there are more Channels available than can be seen on the page.
5 Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more Channels available than can be seen on the page.
6 Favorites Click Favorites to list only the Channels marked as favorites. Channels marked as favorites appear with a heart icon.To add/remove a Favorite, select a Channel and then right click with the mouse to select Add to Favorite or Remove from Favorite.Note: A maximum of 50 channels can be marked as Favorites.
7 Array Mode Click to view the Channel connections with a video preview of each source. The list will be shown in groups of six at a time. The Array Mode is discussed on page 165.
8 List Mode This option appears after selecting Array mode.Click to view the Channel connections in a list that can be sorted by name or with favorites listed first.Click the Channel Name heading to change the sort.
9EDID Mode When a Transmitter's EDID is configured, depending on its setting, different buttons will or won't appear to configure the Receiver's EDID for the connection. The following rules apply to the Receiver's OSD according to the Transmitter's EDID setting:◆ Under Default or Auto EDID mode, no EDID button appears as there is nothing to configure.◆ Under Manual or Remix EDID mode, the EDID button appears allowing you to select Manual EDID or Remix EDID.Click Manual or Remix to adjust the EDID setting locally.To set the Transmitter's EDID Mode, see Properties, page 153.
10Logout Click this button to log out of the Connection Page.
11Go to Configuration WindowClick this button to return to the main OSD screen.

Array Mode

Note that Array Mode is not supported by slim KVM over IP Receivers.

In Array Mode the screen is divided into a grid of panels, with each panel showing the video display of a particular Channel. Right-click a panel and select a mode to connect: E: Exclusive, O: Occupy, S: Share, V: View Only, X: Exit. While the mouse cursor hovers over a panel displaying video, if audio is being sent from that Transmitter, it can be heard at the Receiver.

ATEN KE8952R-AX - Array Mode - 1

text_image Screenshot of a web-based interface with multiple form fields and status bar, showing navigation tabs and status indicators.
No.Item Description
1Next Arrow Use these twobuttons to navigate to the next page or to the end of the list if there are more Channels available than can be seen on the page.
2Previous ArrowUse these two buttons to navigate to the previous page or to the beginning of the list if there are more Channels available than can be seen on the page.
3Grid Selection Select a range for how many Channels you want to display. Options are: 2x2, 3x3, 4x4, 5x5, and 6x6.
4Favorites Click Favoritesto list only the Channels marked as favorites. Click All to list all Channels.To add/remove a Favorite, go to List Mode, select a Channel and then right click with the mouse to select Add to Favorite or Remove from Favorite.Note: A maximum of 50 channels can be marked as Favorites.
5List Mode Click to view theChannel connections in a list that can be sorted by name or with favorites listed first. Click the Channel Name heading to change the sort. List Mode is discussed on page 163.
6Logout Click this button tolog out of the Connection Page.
10Configure Click this buttonto return to the main OSD screen.

Profile Page

Click the Profile Page tab and the following screen appears:

ATEN KE8952R-AX - Profile Page - 1

text_image KE OSD ATEN Administrator, Welcome to KE. Connection Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 Name Description Connect 1 Connect Disconnect 2 Connect Disconnect 3 Connect Disconnect << << >> >>1 Logout Go to Configuration Window

The Profile Page components are described in the table below:

No.Item Description
1Name Lists the Profilesavailable. Profiles give Receivers access to Channels and allow you to push the connection.
2Description The field provides a description of the Profile that was entered when it was created.
3Connect Click Connect and the Receiver will connect with the settings of that Profile (see Adding a Profile, page 241).
4Disconnect Click Disconnect to end the current Profile connection.
5Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more Profiles available than can be seen on the page.
6Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more Profiles available than can be seen on the page.
7Logout Click this button to log out of the Connection Page.
8Go to Configuration WindowClick this button to return to the main OSD screen.

Push Content

Push Content allows you to push the Receiver's computer connection to another Receiver's console, allowing both to access to the computer. Select the Push Content tab and the following screen appears:

ATEN KE8952R-AX - Push Content - 1

text_image KE OSD ATEN Administrator: Welcome to KE Connection Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 User Station Name Description Connect KE6940R70 Push Content KE8950R72 Push Content C Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Content Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Control Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Interval Persh Periods Persh Periods Persh Periods Persh Periods Persh Periods Persh Periods Persh Periods Persh Periods Persh Periods Persh Periods Persh Periods Persh Periods Persh Periods Persh Periods Persh Periods Persh Periods Persh Periods Persn Interval Persn Interval Persn Interval Persn Interval Persn Interval Persn Interval Persn Interval Persn Interval Persn Interval Persn Interval Persn Interval

The Push Content Page components are described in the table, below:

No.Item Description
1 Receiver Name Lists the Receivers that can be selected to push the local Receiver's computer connection to.
2 Description The field provides a description of the Receiver that was entered when it was created.
3 Connect Click Push Content to push the local Receiver's computer connection to the selected Receiver's console. The local Receiver's computer connection will appear on the Receiver that it was pushed to and both will share access to the computer. The access mode selected at the local Receiver will determine how access is shared (see Transmitter Permissions, page 218 for details).
5 Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more choices available than can be seen on the page.
6Previous Arrow Use these twobuttons to navigate to the previous page or to the beginning of the list if there are more choices available than can be seen on the page.
9Logout Click this button to logout of the Connection Page.
10Go to Configuration WindowClick this button to return to the main OSD screen.

Pull Content

Pull Content allows you to pull a Receiver's computer connection to the local Receiver's console, allowing both to access to the computer. Click the Pull Content tab and the following screen appears:

ATEN KE8952R-AX - Pull Content - 1

text_image KE OSD ATEN Administrator, Welcome to KE Connection Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 User Station Name Channel Status Connect KE6940R70 KE6940T1 VAUS Share Pull Content KE6950R72 KE6950T61 VAUS Share Pull Content 18 C << << >> >>| Logout Go to Configuration Window

The Pull Content Page components are described in the table, below:

No.Item Description
1Receiver Name Lists the Receiver names currently connected to the Channel listed under Channel Status.
2Channel Status Lists the name, description and access type of each available Channel connection.
3Connect Click Pull Content and the Receiver will pull the Channel connection to the local console using the access mode displayed under Channel Status.
5Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more choices available than can be seen on the page.
6Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more choices available than can be seen on the page.
9Logout Click this button to log out of the Connection Page.
10Go to Configuration WindowClick this button to return to the main OSD screen.

This Page Intentionally Left Blank

Overview

The CCKM KE Matrix Manager Software is a browser based GUI that provides management of KE Series devices over a network. You can download the KE Matrix Manager Software for free and manage up to 8 KE devices, or purchase a full version of the KE Matrix Manager Software. To purchase the full version, contact your local authorized ATEN dealer. To download the free KE Matrix Manager Software, use the instructions below.

Download - Trial Version

To download the KE Matrix Manager software, do the following:

  1. Visit our website and click Support & Downloads → ESERVICE.

ATEN KE8952R-AX - Download - Trial Version - 1

text_image ATEN HOME MARKETS & SOLUTIONS PRODUCTS RESOURCES ATEN Global Showroom Experience AV / IT in action! Book a Showroom Tour SUPPORT & DOWNLOADS ESERVICE PRODUCT REGISTRATION WARRANTY POLICY DOWNLOADS TAG WINDOWS SUPPORT DISCONTINUED PRODUCTS
  1. Under Account, click Create New or Log In.

ATEN KE8952R-AX - Download - Trial Version - 2

text_image ATEN Home Log In Language : english eService News FAQ Search > Keyword: Go Advanced Search Language: □ 图体中文 □ 整辑中文 □ English □ 日本語(日本) □ 한국어(대한국) □ Deutsch □ Français □ Itakano □ Português □ Español □ pycow Account • Log In • Create New Getting started on eService: 1. You can find answers quickly by entering model names or keywords into the FAQ Search bar above. 2. If you want to view the available hotkeys or which devices have been tested with your product(s), you can browse to the ATEN Product Registration • Product Registration
  1. After logging in, click Product Registration to register the KE device(s) you have purchased.

ATEN KE8952R-AX - Download - Trial Version - 3

text_image ATEN Home Sign Out Language 1: English eService News [External Issue] 2023-09-25 Please log to require your product today? [Main] Welcome Brett Open Case > If the support is that does not show up it might be already closed, please click on "Advance eSupport Search" to increase the old cases. Type Last Quality Date Status Account - Log In - Create New Product Registration - Product Registration Support - FAQ Search - ATEN Hotkey / Product & Device Compatibility List - Download Center - Ask a Question - Trouble Shooting
  1. After you have registered the KE device(s), click Trial Software Download.

ATEN KE8952R-AX - Download - Trial Version - 4

text_image Product Register > Insert Please press "Insert" button to start register your purchased ATEN product serial number. Trial Software Download
Serial NumberModelDate of PurchaseInvoice / Shipping DocumentWarranty Due DateAction
12345678901235KE69402015/10/20

Note: The trial version of the KE Matrix Manager software includes full functions to set up and configure up to 8 KE Series devices. The KE Matrix Manager trial version will never expire. If you would like to purchase the official full version of the KE Matrix Manager software, please contact your ATEN reseller and see page 178.

  1. Click the software version you would like to download, then click Save.

My Download >

FAQ Attachment Download Trial Software Download
File TitleWeb SiteFile Download
CCKM V2.0.193 (Linux version)CCKM Trial link V2.0.193 (click download icon to download CCKM Linux version)
CCKMV2.0.193 (Windows version)CCKM Trial link V2.0.193 (click download icon to download CCKM Windows version)
  1. Unzip the cckm_win_Vx.x.xxx.zip or cckm_linux_Vx.x.xxx.zip file and double click the *.exe file to start the installation.

  2. Follow the instructions on the next page to install the trial version of the software.

KE Matrix Manager Software Install

The following are instructions to install the full version of the KE Matrix Manager software on a primary or secondary computer. For software requirements, see Minimum Hardware/Software Requirements, page 8.

  1. Insert the USB license key into a USB port on your computer.

Note: If you have more than 8 KE Series devices in your setup, a second USB license key is required to install KE Matrix Manager on a secondary computer.

  1. Double click the KEMatrixManagerSetup file to start the setup. When the Introduction screen appears, click Next.

ATEN KE8952R-AX - KE Matrix Manager Software Install - 1

text_image KE Matrix Manager Introduction Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete InstallAnywhere will guide you through the installation of KE Manager. If an old version of KE Manager was already installed, please uninstall the old version first, then install current version in the same folder to keep all data. Click the 'Next' button to proceed to the next screen. If you want to change something on a previous screen, click the 'Previous' button. You may cancel this installation at any time by clicking the 'Cancel' button. Cancel Previous Next
  1. The License Agreement appears:

ATEN KE8952R-AX - KE Matrix Manager Software Install - 2

text_image KE Matrix Manager License Agreement Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete Installation and Use of KE Manager Requires Acceptance of the Following License Agreement: SOFTWARE LICENSE AGREEMENT LICENSE GRANT Aten International Co., Ltd. ("Licensor") grants to you a non-exclusive, non-transferable license to access and use KE Manager (the "Product") during the 'Term' set forth below. You may install the Product on a hard disk or other storage device; install and use the Product on a file server for use on a network for the purposes of (i) permanent installation onto hard disks or other storage devices or (ii) use of the I accept the terms of the License Agreement I do NOT accept the terms of the License Agreement Install Anywhere by Macrovision Cancel Previous Next

If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next.

  1. The Choose Install Folder screen appears:

ATEN KE8952R-AX - KE Matrix Manager Software Install - 3

text_image KE Matrix Manager Choose Install Folder Introduction License Agreement Choose Install Folder Choose Short-cut Folder Pre-Installation Summary Instilling... Install Complete Where Would You Like to Install? C:\Program Files\KE Matrix Manager Restore Default Folder Choose... Install Anywhere by Macrovision Cancel Previous Next

Select where you would like to install the program, and click Next.

  1. The Choose Shortcut Folder screen appears:

ATEN KE8952R-AX - KE Matrix Manager Software Install - 4

text_image KE Matrix Manager Choose Shortcut Folder Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete Where would you like to create product icons? In a new Program Group: KE Matrix Manager In an existing Program Group: Accessories In the Start Menu On the Desktop In the Quick Launch Bar Other: Choose... Don't create icons Create Icons for All Users Install Anywhere by Macrovision Cancel Previous Next

Select where to create shortcuts for the program by selecting the options provided, and click Next.

  1. The Pre-Installation Summary screen appears:

ATEN KE8952R-AX - KE Matrix Manager Software Install - 5

text_image KE Matrix Manager Pre-Installation Summary Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete Please Review the Following Before Continuing: InstallAnywhere by Macrovision Cancel Previous Install

Confirm the settings you've selected. If you want to make a change click Previous to go back, or click Install to begin the software installation.

  1. When the process is done, the Install Complete screen appears:

ATEN KE8952R-AX - KE Matrix Manager Software Install - 6

text_image KE MatrixManager Install Complete Congratulations! KE Manager has been successfully installed to: D:\IKE Manager Press "Done" to quit the installer. Install Anywhere by Macrosion Cancel Previous Done

Click Done.

Upgrading Trial Version

After you purchase a license to upgrade the KE Matrix Manager trial version to the full version of the KE Matrix Manager software, go to the Settings - General tab (see page 247), and at the top page, select Click to Upgrade:

ATEN KE8952R-AX - Upgrading Trial Version - 1

text_image General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions ▼ Basic KE Matrix Manager Version 2.1.202 (2018-02-06 02:03) Serial Number Click to Upgrade KE Matrix Manager Name KE Matrix Manager Description Language English Beeper Enable Disable CCKM Timeout 30,min(1-180)Disable ▼ Network Ports HTTP Port 8080 HTTPS Port 8443 Device Port 9110 ▼ Fast Switching Fast Switching Disable Enable 1643x14W ▼ Account Policy Enforce Password History 3Disable

Linux Installation

The following are instructions to install the full version of the KE Matrix Manager software on a Linux server. For software requirements, see Minimum Hardware/Software Requirements, page 8.

  1. Download the KE Matrix Manager installation file to the Linux server.
  2. Change the properties of the installation file so that its executable by running the command: chmod a+x filename

Example: chmod a+x kemanager_setup.bin

  1. Start the installation with the command:

sudo sh ./kemanager_setup.bin

  1. When the Introduction screen appears, click Next.:

ATEN KE8952R-AX - Linux Installation - 1

text_image KE Matrix Manager Introduction Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete InstallAnywhere will guide you through the installation of KE Manager. If an old version of KE Manager was already installed, please uninstall the old version first, then install current version in the same folder to keep all data. Click the 'Next' button to proceed to the next screen. If you want to change something on a previous screen, click the 'Previous' button. You may cancel this installation at any time by clicking the 'Cancel' button. Cancel Previous Next
  1. The License Agreement appears:

ATEN KE8952R-AX - Linux Installation - 2

text_image KE Matrix Manager License Agreement Introduction License Agreement Choose Install Folder Choose Snoutout Folder Pre-Installation Summary Installing... Install Complete Installation and Use of KE Manager Requires Acceptance of the Following License Agreement: SOFTWARE LICENSE AGREEMENT LICENSE GRANT Aten International Co., Ltd. ("Licenseor") grants to you a non-exclusive, non-transferable license to access and use KE Manager (the "Product") during the "Term" set forth below. You may install the Product on a hard disk or other storage device; install and use the Product on a file server for use on a network for the purposes of (i) permanent installation onto hard disks or other storage devices or (ii) use of the I accept the terms of the License Agreement I do NOT accept the terms of the License Agreement InstallAnywhere By MacAvision Cancel Previous Next

If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next.

  1. When the Choose Install Folder screen appears, select the location and continue through the installation by clicking Next.

  2. After the software installs successfully, a directory provides useful links:

mitch@mitch-945GCM-S2L:/$ sudo -i
[sudo] password for mitch:
root@mitch-945GCM-S2L:~# ls -al
total 40
drwx---- 7 root root 4096 +二 14 13:42 .
drwxr-xr-x 25 root root 4096 +二 14 10:04 ..
-rw---- 1 root root 65 +二 14 13:42 .bash_history
-rw-r--r-- 1 root root 3106 + 23 2015 .bashrc
drwx---- 2 root root 4096 七 20 04:49 .cache
drwx---- 3 root root 4096 +二 13 16:07 .gnupg
drwxrwxr-x 4 root root 4096 +二 14 13:29 .java
drwxrwxr-x 5 root root 4096 +二 14 13:39 KeManager
drwxrwxr-x 2 root root 4096 +二 14 09:58 .oracle_jre_usage
-rw-r--r-- 1 root root 148 八 17 2015 .profile
root@mitch-945GCM-S2L:~# cd KeManager/
root@mitch-945GCM-S2L:~/KeManager# ls
kemanager Query_Service Uninstall_Matrix_Manager
_kemanager_installation Service_Manager
root@mitch-945GCM-S2L:~/KeManager# 
  1. The "Uninstall_Matrix_Manager" can be used to uninstall the software. By default the root folder can be accessed as shown below:
sudo -i cd /root cd KeManager sudo ./Uninstall_Matrix_Manager 
  1. To check and stop the KE Matrix Manager service, use the following commands:
cd KeManager sudo ./Query_Service Stop service: sudo ./Stop_Service 

ATEN KE8952R-AX - Linux Installation - 3

text_image root@mtch-945GCM-S2L:-/KeManager# sudo ./Query_Service java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed node) VAJSW: yajsw-stable-11.04 OS : Linux/4.4.0-92-generic/amd64 JVM : Oracle Corporation/1.8.0_121 Sep 07, 2017 2:13:51 PM org.apache.commons.vfs2.VfsLog info INFO: Using "/tmp/vfs_cache" as temporary files store. Sep 07, 2017 2:13:52 PM org.rzo.yajsw.os.posix.PosixService init INFO: /etc/init.d/jkemaker-service already exists Sep 07, 2017 2:13:52 PM org.rzo.yajsw.os.posix.PosixService getpid INFO: wrapper pid file: /run/wrapper.kenanager-service.pid Name : kenanager-service Installed : true Running : false Interactive : false Automatic : false Manual : false Disabled : false Paused : false Unknown : false Press [Enter] ... root@mtch-945GCM-S2L:-/KeManager# cd Service Manager/ root@mtch-945GCM-S2L:-/KeManager/Service_Manager# ls Install Service Start Service Stop Service Uninstall Service root@mtch-945GCM-S2L:-/KeManager/Service_Manager# sudo ./Stop_Service java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed node) java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed node) VAJSW: yajsw-stable-11.04 OS : Linux/4.4.0-92-generic/amd64 JVM: Oracle Corporation/1.8.0_121 Sep 07, 2017 2:15:01 PM org.apache.commons.vfs2.VfsLog info INFO: Using "/tmp/vfs_cache" as temporary files store. Sep 07, 2017 2:15:02 PM org.rzo.yajsw.os.posix.PosixService init INFO: /etc/init.d/jkemaker-service already exists ********** STOPPING kenanager-service ********** Sep 07, 2017 2:15:04 PM org.rzo.yajsw.os.posix.PosixService stop INFO: Stopping kenanager-service ... VAJSW: yajsw-stable-11.04 OS : Linux/4.4.0-92-generic/amd64 JVM : Oracle Corporation/1.8.0_121 ********** STOPPING kenanager-service ********** Service kenanager-service stopped
  1. To check and start the KE Matrix Manager service, use the following commands:

cd KeManager sudo ./Query Service Stop service: sudo ./Start service

ATEN KE8952R-AX - Linux Installation - 4

text_image root@mitch-945GCM-S2L:-/KeManager/Service_Manager# sudo ./Start_Service java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed mode) java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed mode) YAJSW: yajsw-stable-11.04 DS : Linux/4.4.0-92-generic/amd64 DVM : Oracle Corporation/1.8.0_121 Sep 07, 2017 2:17:27 PM org.apache.commons.vfs2.VfsLog info INFO: Using "/tmp/vfs_cache" as temporary files store. Sep 07, 2017 2:17:28 PM org.rzo.yajsw.os.postix.PosixService init INFO: /etc/init.d/kemanager-service already exists ************************** STARTING kemanager-service ************************** Sep 07, 2017 2:17:28 PM org.rzo.yajsw.os.postix.PosixService getPid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Sep 07, 2017 2:17:33 PM org.rzo.yajsw.os.postix.PosixService start INFO: Starting kemanager-service ... YAJSW: yajsw-stable-11.04 DS : Linux/4.4.0-92-generic/amd64 DVM : Oracle Corporation/1.8.0_121 ************************** STARTING kemanager-service ************************** Service kemanager-service started Sep 07, 2017 2:17:33 PM org.rzo.yajsw.os.postix.PosixService getPid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Sep 07, 2017 2:17:34 PM org.rzo.yajsw.os.postix.PosixService getPid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Sep 07, 2017 2:17:34 PM org.rzo.yajsw.os.postix.PosixService getPid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Service kemanager-service started root@mitch-945GCM-S2L:-/KeManager/Service Manager#

This Page Intentionally Left Blank

Overview

The CCKM KE Matrix Manager Software can be accessed through most standard web browsers and via Telnet. Once users log in and are authenticated, the browser GUI comes up. The first section explains the login procedure and web browser components. The last section provides details for connecting via Telnet.

Logging In

To log into the KE Matrix Manager, do the following:

  1. Open the browser and specify the IP address of the computer installed with the KE Matrix Manager software, in the browser's URL location bar.

Note: If the administrator has configured the HTTP or HTTPS port setting as something other than the default, you must include http://or https://before the IP address, and specify the port number along with the IP address. For example:

https://192.168.1.20:8443

Where 8443 is the https port number, or 8080 is the http port number, and a colon is inserted between it and the IP address.

  1. If a Security Alert box appears, accept the certificate – it can be trusted (See Trusted Certificates, page 375 for details). The Login page appears:

ATEN KE8952R-AX - Logging In - 1

text_image Login Username Password : English Remember this account Login
  1. Enter the Username and Password, and click Login.

Note: Only administrator accounts can be used to login. By default, the username and password are administrator and password, respectively.

  1. For security purposes, the system will prompt you to change the password immediately.

ATEN KE8952R-AX - Logging In - 2

text_image Warning For your safety, you have to change login password right away. OK

Click OK for the password change dialog box.

ATEN KE8952R-AX - Logging In - 3

text_image Change Password Password • • • • • • • Confirm CANCEL OK
  1. Enter the new password and confirm it by entering the password again.
  2. Click OK to complete the change and the KE matrix manager main page appears. Refer to the next page for more details.

The KE Matrix Manager Main Page

After you have successfully logged in, the web browser's main page appears:

ATEN KE8952R-AX - The KE Matrix Manager Main Page - 1

text_image ATEN CCKM KE Matrix Manager Welcome to the KE Matrix Manager System Status Transmitter Active Standby Offline Total Receiver 0 3 0 3 Active Standby Offline Total ... 0 3 0 3 ... Users Profile Log Online Idle Total Next Scheduled to not Warning Error Information 1 2 ... 1 None 0 0 4 ... Redundancy Status: [Standover] [List] Connections TX RX RX-TX Transmitter Receiver [Units] Scheduled Profile Go to Schedule Instant Link Copyright © 2018 ATEN International Co., Ltd

Web Components

The web components are described in the table below:

No.Item Description
1Install Wizard This icon helpsyou locate Transmitters/Receivers on the LAN to add them to the KE Matrix Manager (see Installation Wizard, page 187). If a device can't be found, check the Network settings in the device's OSD menu (see page 143 & 151).
2System SettingsClick this icon to enter the System Setting section where you can configure the KE Matrix Manager software. The Settings are discussed on page 247.
3Logout Click this button to logout of your KE Matrix Manager web session.
4Interactive Display Panel Thisis your main work area. Scroll the page up or down to view the various selections. Some items can be clicked to open a settings page, while others provide status information.
5Instant Link Clicking this iconopens the lower bar which allows you to instantly connect KE devices. Instant Link is discussed on page 190.

Interactive Display Panel

The functions associated with each of the icons on the main Interactive Display Panel are explained in the table below:

Icon Function
ATEN KE8952R-AX - Interactive Display Panel - 1System Status: System Status provides an overview of the transmitter, receiver, user, profile, and log status. Each heading can be clicked to open the respective settings page. System Status is discussed on page 197.
ATEN KE8952R-AX - Interactive Display Panel - 2Connections: Connections provides a visual display of current transmitter and receiver connections. Connections is discussed on page 269.
ATEN KE8952R-AX - Interactive Display Panel - 3Scheduled Profile: Scheduled Profile provides an overview of connection profiles that are scheduled to run. Scheduled Profile is discussed on page 273.
ATEN KE8952R-AX - Interactive Display Panel - 4Sessions: Sessions provides a list of current user sessions. Sessions is discussed on page 275.
ATEN KE8952R-AX - Interactive Display Panel - 5Refresh: The Refresh button provides a way to update the information currently being displayed on the page.
ATEN KE8952R-AX - Interactive Display Panel - 6To Top: This button appears at the bottom right corner of the Interactive Display Panel and allows you to jump back to the top of the page.

Installation Wizard

Use the Install Wizard to add Transmitters and Receivers to the CCKM. The wizard locates devices on the network and walks you through adding them. To add devices, do the following:

  1. Connect all Transmitters and Receivers to the LAN.
  2. On the CCKM main page, click the Install Wizard icon (page 185).
  3. When the installation wizard appears, select options to locate devices:

ATEN KE8952R-AX - Installation Wizard - 1

text_image Install Wizard 1. Connect all Transmitters and Receivers to the local area network. Search Local Search Subnet Transmitter 2 [1]00-10-74-A9-01-12 [2]00-10-74-A9-00-00 Receiver 2 [1]00-10-74-A8-00-00 [2]00-10-74-A8-01-03 CANCEL NEXT
Item Description
Search LocalCheck this box and click the Refresh button to search the local area network for Transmitters/Receivers.
Search Subnet Check this box, enter a subnet IP and then click the Refresh button to search the subnet for Transmitters/Receivers.
Transmitter / ReceiverDisplays the number of Transmitters and Receivers that have been discovered on the network. Use the check boxes next to the Transmitters/Receivers to select the devices you want to add.
ATEN KE8952R-AX - Installation Wizard - 2The Refresh button provides a way to update the information currently being displayed in the install wizard window.
  1. Check the boxes under Transmitter / Receiver to select the devices you want to add, then click Next.

(Continues on next page.)

  1. Under Assign IP Address select an option to configure the network settings, then click Next.

Install Wizard

2. Assign IP Address.

Transmitter

2

Receiver

2

IP Range

Transmitter

ATEN KE8952R-AX - Receiver - 1

ATEN KE8952R-AX - Receiver - 2
Receiver

ATEN KE8952R-AX - Receiver - 3

ATEN KE8952R-AX - Receiver - 4
DHCP
Use Original IP Setting
BACK
NEXT

Item Description
IP RangeSelect the IP Range radio button to enter a series of static IP addresses to assign to the Transmitters/ Receivers that you are adding.
DHCPSelect the DHCP radio button for dynamic IP address assignment.
Use Original IP Setting Select this radio button to use the IP address currently configured on the Transmitter/Receiver.
  1. Use the Naming Rule radio button to create a naming convention (Title + Number); or Use Original Name to use the name currently configured on the Transmitter/Receiver, then click Next.

Install Wizard

3. Rename devices automatically.

ATEN KE8952R-AX - Rename devices automatically. - 1

Naming Rule

Transmitter

Title

+ Number start from

ATEN KE8952R-AX - Rename devices automatically. - 2

Receiver

Title

+ Number start from

ATEN KE8952R-AX - Rename devices automatically. - 3

ATEN KE8952R-AX - Rename devices automatically. - 4

Use Original Name

BACK

NEXT

  1. Confirm each Transmitter's Name, IP Address, Audio setting and check the boxes to set Permissions*, then click Next and repeat the process for Receivers.

Install Wizard

4. Confirm Transmitter information.

Permissions ☑ View Only ☑ Occupy ☑ Exclusive

ATEN KE8952R-AX - Confirm Transmitter information. - 1

text_image No. MAC Name IP Address 1 00-10-74-A9-01-12 KE6940T61 192.168.0.61 2 00-10-74-BD-01-23 KE8950T 192.168.0.63

BACK NEXT

Note: See Transmitter Permissions, page 218, and Receiver Permissions, page 231 for information about setting permissions.

  1. Click Done.

At the bottom of the KE Matrix Manager Main Page is the Instant Link bar. In this section you can quickly connect Receivers to Transmitters.

The top panel provides the Receiver List, and the bottom panel provides the Transmitter List. To create a connection, click a Receiver in the top panel and use the drop-down menu to select a Transmitter (as shown in the image below); or drag-and-drop Transmitters from the bottom panel to Receivers in the top panel. Configure as many Receiver to Transmitter connections as needed, and then click Apply.

ATEN KE8952R-AX - Instant Link - 1

text_image Instant Link Location All Devices Access Mode Occupy Active Stand-by Off-line Auto Apply CANCEL APPLY KE8940T67 Select TX KE8940R... KE8940R KE8950R... KE8950R KE8940T67 KE8940T1 KE8950T61 VirtualTX TransM2 GroupTX Location All Devices Transmitter List KE8940T67 KE894... KE8940T1 KE894... KE8950T61 KE895... VirtualTX VirtualTX TransM2 VirtualTX KE8940T67 KE894 KE8950T61 KE895... Copyright (c) 2016 ATEN International Co., Ltd
Item Description
Instant Link The Instant Linkbar provides access to quickly connect Receivers to Transmitters. Click the bar to open the panel, click again to minimize the panel. The top panel provides a list of all the Receivers discovered on the LAN.Click a Receiver and use the drop-down menu to select a Transmitter.
Transmitter List Click the Transmitter List bar to open the panel. The panel provides a list of all the Transmitters discovered on the LAN. Drag-and-drop Transmitters in the bottom panel to Receivers in the top panel to establish the connection.
Location Use the drop-downmenu to select a location to filter the Receivers or Transmitters displayed on the page.
ATEN KE8952R-AX - Instant Link - 2Click this icon to show individual Receivers.
ATEN KE8952R-AX - Instant Link - 3Click this icon to show only video wall Receivers.
ATEN KE8952R-AX - Instant Link - 4Click this icon to show only Receiver Group Receivers.
Access Mode Click a deviceand use the drop-down box to set the access mode: Occupy, View Only, or Exclusive.
Auto Apply Checking this boxallows you to drag and drop devices and apply the connection immediately without having to click the Apply button.
Apply Click Apply to connect the devices.
Cancel Click Cancel to exit without connecting.

RS-232 / Telnet

The KE Series can be operated and configured via a remote terminal session using Telnet. This is a useful means for configuring devices when they are first setup and connected to the network.

Telnet

To log into the KE Series device by means of a Telnet session, do the following:

  1. On your computer, open a terminal (command line) session.
  2. At the prompt, key in the KE device's IP address with port 23 in the following way:

telnet [IP address] [port]

  1. Please press "Enter" to start "TextMenu" The login screen appears. At the login prompt, provide the Password.

ATEN KE8952R-AX - Telnet - 1

text_image Welcome to ATEN KE8950 User Station Copyright(c) 2009-2013 ATEN International Co., Ltd. --Press U/u to start CLI session --Press ENTER to start TextMenu : Password:***** ********************************************************************** KE8950 User Station User Station Configuration ********************************************************************** 1. Network 2. Properties 3. System Q. Logout Select one:

Note: The default password for Telnet sessions is password.

RS-232

To log into the KE Series device by means of a RS-232 session, do the following:

  1. The controller's serial port should be configured the same as the Receiver's default configuration, as shown below:
Baud Rate 9600
Data Bits 8
Parity None
Stop Bits 1
Flow Control None

The Receiver's Function Switch should be set to RS-232 Config (see page 44). Before executing RS-232 commands across a network you must install the KE Matrix Manager software on a computer and ensure that it is online. For the Slim Version of KE Series (KE8900ST/8900SR/9900ST). Please make sure the RS-232 Serial Port is not connected before executing commands.

  1. Please press "Enter" to start "TextMenu" The login screen appears. At the login prompt, provide the Password.

ATEN KE8952R-AX - RS-232 - 1

text_image Welcome to ATEN KE8950 User Station Copyright(c) 2009-2013 ATEN International Co., Ltd. --Press U/u to start CLI session --Press ENTER to start TextMenu : Password:***** ********************************************************************** KE8950 User Station User Station Configuration ********************************************************************** 1. Network 2. Properties 3. System Q. Logout Select one:

Note: The default password for Telnet sessions is password.

Configuration Menu

Once a Telnet connection to the KE device is established, the device's text-based Configuration Menu comes up, allowing you to select options by entering a number on the following screens:

KE6900 Receiver

Receiver Configuration

  1. Network
  2. Properties
  3. System
    Q. Logout
    Select one:

1. Network

KE6900 Receiver

Network Settings

  1. IP Installer [Enabled]
  2. DHCP [Disabled]
  3. IP Address [172.17.17.34]
  4. Subnet Mask [255.255.255.0]
  5. Default Gateway [172.17.17.254]

Q. Exit

Select one:

2. Properties

KE6900 Receiver

Device Properties

  1. Mode [Matrix]
  2. Transmitter Video IP Address [172.17.17.35]
  3. Transmitter Audio IP Address [172.17.17.35]
  4. Transmitter USB IP Address [172.17.17.35]
  5. Transmitter RS232 IP Address [172.17.17.35]
  6. UART Configuration
  7. Video [Enabled]
  8. Audio [Enabled]
  9. USB [Enabled]
    10.RS232 [Enabled]
  10. KE Matrix Manager IP [172.17.17.33]
  11. KE Matrix Manager Port [9110]
  12. Beeper [Enabled]
  13. USB Mode [VM]
  14. USB Secure Transmit [Disabled]

Q. Exit

Select one:

3. System

KE6900 Receiver

System Setting

  1. Device Name [KE6900R]

  2. Device Description [Receiver1]

Device IP Address: 172.17.17.34

Device MAC Address: 00:10:74:A8:01:23

Device FW Version: V1.1.109

Device Serial Number:

  1. Password [Enabled]

  2. Change Password

  3. System Reboot/Reset to Factory Default

Q. Exit

Select one:

Note: The Reset to Factory Default function resets everything but the login information to the factory default settings. To reset the login information, refer to Reset All Information on page 377.

Chapter 6

System Status

Overview

The System Status panel is found at the top of the KE Matrix Manager Main Page. This section provides status information about Transmitters, Receivers, Users, Profiles and Logs. Click on a selection to open a Settings page, which are discussed in the sections that follow.

ATEN KE8952R-AX - Overview - 1

text_image CCKM KE Matrix Manager Welcome to the KE Matrix Manager System Status Transmitter Active Stand-by Off-line Total 0 3 0 3 ... Receiver Active Stand-by Off-line Total 0 3 0 3 ... Users Profile Log On-line Idle Total Next schedule 2days I... 1 4 3 Profile2 ... Warning Error Information ... ... Redundancy Status: [Primary] [Working] Connections TX-RX RX-TX Receiver Transmitter Unit KE10050N72 KE0040T67 administrator (share) Instant Link Copyright (c) 2010 ATEN International Co., Ltd.

System Status

The System Status panel has five sections that provide information and a link to each settings page. Each settings page can be accessed by Clicking within the section: Transmitter, Receiver, Users, Profile or Log. Each section is explained in the table below and the Settings on the pages that follow.

ATEN KE8952R-AX - System Status - 1
System Status

ATEN KE8952R-AX - System Status - 2

ATEN KE8952R-AX - System Status - 3

text_image Transmitter Active Stand-by Off-line Total 0 3 1 4 ...

ATEN KE8952R-AX - System Status - 4

text_image Receiver Active Stand-by Off-line Total 0 2 1 3 ...

ATEN KE8952R-AX - System Status - 5

ATEN KE8952R-AX - System Status - 6

text_image Profile Total | Next schedule 3 | 2 22days l... ...

ATEN KE8952R-AX - System Status - 7

text_image Log Warning Error Information 161 5 1...

Redundancy Status: [Primary] [Working]

Item Description
Transmitter This section provides an overview of the Transmitters added to the KE Matrix Manager:Active: Shows the number of Transmitters that are currently online and connected to a Receiver.Standby: Shows the number of Transmitters that are online but not connected to a Receiver Offline: Shows the number of Transmitters added to the KE Matrix Manager that are not online.Total: Displays the total number of Transmitters added to the KE Matrix Manager.
Receiver This section provides an overview of the Receivers added to the KE Matrix Manager:Active: Shows the number of Receivers that are currently online and connected to a Transmitter.Standby: Shows the number of Receivers that are online but not connected to a Transmitter Offline: Shows the number of Receivers added to the KE Matrix Manager that are not online.Total: Displays the total number of Receivers added to the KE Matrix Manager.
Users This section providesan overview of users with KEMatrix Manager sessions:◆ On-line: Shows the number of users that are logged into OSD or KE Matrix Manager web sessions.◆ Idle: Shows the number of users not logged into OSD or KE Matrix Manager web sessions.
Profile This section providesan overview of Profile and Profile Schedules:◆ Total: Shows the total number of Profiles available.◆ Next scheduled to run: Shows the name of the next Profile scheduled to run.◆ Days later: Shows the number of days until the next Profile is scheduled to run.
Log This section provides an overview of system logs:◆ Warning: Shows the number of warnings logs generated since the event log was cleared.◆ Error: Shows the number of error logs generated since the event log was cleared.◆ Information: Shows the number of information logs generated since the log was cleared.
Redundancy StatusThis section provides information about the Redundancy mode. The first set of brackets shows which server is hosting the KE Matrix Manager database: [Primary] or [Secondary]. If Redundancy is disabled the first bracket will read: [Standalone]. The second set of brackets show the status:◆ [Working]: The server is actively hosting the KE Matrix Manager database.◆ [Standby]: This message appears when database operations are idle.

Transmitter

Click Transmitter in the System Status panel to open the settings. On this page you can add, delete and configure Transmitters (physical transmitters), Virtual Transmitters (multi-source) and Transmitter Groups (multi-video source). The KE Matrix Manager automatically adds Transmitters connected to the local area network with a valid IP address.

ATEN KE8952R-AX - Transmitter - 1

text_image Transmitter Receiver User Account Profile Log Active Stand-by Off-line All Devices + KE6940T67 KE6940T1 KE6940T KE6900ST KE6900ST KE8950T61 KE8950T VirtualTX virtual TX GroupTX KE6940T67 KE6940T KE8950T61 KE8950T

The meanings of the icons and headings on the page are straightforward and let you view and configure Transmitters.

Active refers to a Transmitter connection that is online and in use.
Standby refers to a Transmitter connection that is online.
- Offline refers to a Transmitter connection that is offline.
- All Devices ▼ Use this drop-down menu to filter Transmitters by location. Use Locations to limit the Transmitters seen on the page.

    • Click to add a new Location.
  • Select a Transmitter and click the Move to icon to add devices to a Location.
  • ✗ Select a Location from the drop-down menu and click this icon to delete it.

- Select a Location and click this icon to change the name.

Click to delete selected Transmitters.
Click an option to have selected Transmitters:

- Copy & Paste: Copy settings from one Transmitter and paste them to another (see Copy & Paste, page 214).

  • Beeper: Sound a Beep.
  • Reboot: Shut down and restart.
  • Reset to Factory: Reset all setting to the factory default.

Note: The Reset to Factory function resets everything but the login information to the factory default settings. To reset the login information, refer to Reset All Information on page 377.

    • Click to Create Virtual TX or Create TX Group (page 215 & 217).
  • Click to set Transmitter permissions (page 218).
  • Click to search for Transmitters.
  • Click to filter Transmitters shown on the page.
    Click to switch between Grid View and List View.

Transmitter Configuration

When the KE Matrix Manager discovers Transmitters on the network they appear on the Transmitter settings page. Double-click a Transmitter to configure its settings.

ATEN KE8952R-AX - Transmitter Configuration - 1

text_image Basic Device Name KE6940T67 Description Location Brett Mode Extender Matrix Audio Input HDMI Analog Auto Enable Media Video Audio USB RS232 EDID Mode Default Multicast Video Enable Disable Multicast Audio Enable Disable Occupy Timeout 5 sec(0-240) Port OS Win OS Language English (US) 9110 CCKM IP 192.168.0.11 IP Installer Enable Disable View Only RS232 Settings Baud Rate 9600 Stop Bits 1 Parly None Flow Control None Data Bits 8 Video Settings Video Type DV1-D Color Depth 24 Bandwidth Unlimited Video Quality 5(Best) Background Refresh Every 32 frames IP Settings DHCP Manual IP Address 192.168.0.67 Mask 256.256.255.0 Gateway 192.168.0.254 Password Protection Disable Password .......... Enable Confirm .......... CANCEL SAVE

Note: For transmitter models with Internet Port (AiT models), the settings page above is under the “Main” tab. An extra “Internet Port” tab is available. For more information, refer to Internet Port (AiT models only) on page 207.

ATEN KE8952R-AX - Transmitter Configuration - 2

text_image Transmitter Configuration Main Internet Port Basic Video Settings Device Name KE6940AIT Video Type DVI-D + DVI-D Description Color Depth 24
Item Description
Basic Device Name: Enter a name for the Transmitter.
Description: Enter a description for the Transmitter.
Location: Use the drop-down menu to select a Location for the device. Locations filter the Transmitters seen on the settings page.
Mode: Use the radio button to select how the Transmitter will be installed and managed:
Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed at the Receiver's OSD menu.
Select Matrix mode to manage devices and connections over the LAN from the KE Matrix Manager software. This mode is for advanced administration of Transmitter and Receiver connections configured within the KE Matrix Manager Web GUI.
Enable Media: Select which source type the Transmitter can stream: Video, Audio, USB and RS232.
Audio Input: Use this option to select the Transmitter's audio source signal: HDMI, Analog, or Auto. This setting should reflect the audio setting configured on the computer.*
Note: The Audio Input option is only available on KE devices with HDMI capabilities.
Item Description
BasicEDID Mode: EDID contains a display's basic information and is used by the source device to utilize the best resolution across different monitors. WhenManualorRemixis selected, the Receiver's OSD will have a button allowing the local EDID setting to be configured for the connection (seeEDID Mode, page 164). Select how you want the source device to acquire the display's EDID:Default: EDID is set to the default ATEN configuration. This setting must be used when connecting KE6900 devices to KE8950 devices.Auto: Checks the EDID of all connected displays and the ATEN default EDID to use the best common resolution for all displays.Manual: Manually set the EDID configuration from the Receiver's OSD (seeEDID Mode, page 164).Remix: Manually checks the EDID of all connected displays and the ATEN default EDID to use the best common resolution for all displays (seeEDID Mode, page 164).Multicast Video: SelectEnableto allow a broadcast of the Transmitter's video signal to be sent to multiple Receivers.Multicast Audio: SelectEnableto allow a broadcast of the Transmitter's audio signal to be sent to multiple Receivers.Occupy Timeout: Set a time threshold for Receivers whose Access Mode has been set to Occupy If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.Port OS: Use the drop-down menu to select the operating system on the computer connected to the Transmitter.OS Language: Use the drop-down menu to select the operating system language on the computer connected to the Transmitter.CCKM IP: Set theIPaddress andPortnumber of the computer running the KE Matrix Manager software. The default port number is 9110.IP Installer: The IP Installer is an external Windows-based utility for assigning an IP address to the device. Click a radio button to select Enable, Disable or View Only for the IP Installer utility. SeeIP Installer, page 374 for instructions.
Video Settings These refer to the Transmitter's video settings:
Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I). This option is only available for KE6900 units.
Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8. This is the number of bits used to describe the color of a single pixel. A bit depth determines the number of colors that can be displayed at one time.
Bandwidth Limit: Select the maximum bandwidth that the Transmitter can use to transmit video over the network. A lower bandwidth transmits lower quality video; a higher bandwidth sends higher quality video but this can affect network speed.
Video Quality: Select the video quality to use. 5 is the highest video quality, and 1 is the lowest video quality. Options are: 1~5.
Background Refresh: Sets how often the Transmitter refreshes the background image on the connected display. Options are to refresh every 256,128, 64, 32,16, or 0 frames.
IP SettingsFor dynamic IP address assignment, select the DHCP radio button. To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Manual radio button and fill in the fields with values appropriate for your network. For information to configure the network settings locally on the device, see Network Configuration, page 135.
Password ProtectionSelect Enable to require a password to access the Transmitter's OSD configuration screens (see page 140). Enter a Password, and confirm the password in the Confirm box.
RS232 Settings Configure the serial device settings for the Transmitter. The default settings are:
Baud Rate: 9600
Parity: None
Data Bits: 8 bits
Stop bits: 1 bit
Flow Control: None
Item Description
Replace DeviceClick Replace Device in the top left corner to replace an old Transmitter with a new one.* All settings are copied from the old Transmitter to the new Transmitter. Before using this feature, connect the new Transmitter to the network. After clicking Replace Device, use the drop-down menu to select the new Transmitter where the settings will be applied.Note:1. This option only appears when a Transmitter is offline.2. This feature can be used for both Receivers and Transmitters. Replacement should be carried out on a similar model.
Save Click Save tosave changes to the properties.
Cancel Click Cancelto exit without saving.

Internet Port (AiT models only)

For transmitter models (AiT models) with Internet Port, an “Internet Port tab” is available for configuration.

ATEN KE8952R-AX - Internet Port (AiT models only) - 1

text_image Transmitter Configuration Main | Internet Port Basic IP Installer Enable Disable View Only Program Port 9000 HTTP Port 80 HTTPS Port 443 CCVSR Disable Enable MAC address Service Port Working Mode Enable ICMP Disable Browser Service Disable Browser Enable Client AP Device List IPv4 Settings DHCP Manual IP Address Subnet Mask Default Gateway Obtain DNS server address automatically Set DNS server address manually Preferred DNS server: Alternate DNS server IPv6 Settings DHCP Manual IP Address Prefix length Default Gateway Obtain DNS server address automatically Set DNS server address manually Preferred DNS server: Alternate DNS server. Private Certificate Private Key Browse Certificate Browse Send Restore Default Certificate Signing Request Certificate Browse Create CSR Get CSR Upload Remove CSR CANCEL SAVE

Basic

■ IP Installer

The IP Installer is an external Windows-based utility for assigning IP addresses to the transmitter. Click one of the radio buttons to select Enabled, Disabled, or View Only for the IP Installer utility. See p. 374 for IP Installer details.

Note: 1. If you select View Only, you will be able to see the transmitter in the IP Installer's Device List, but you will not be able to change the IP address.
2. For security, we strongly recommend that you set this to View Only or Disabled after using it.

Ports

Specify the ports that the transmitter uses for various network services.

  • Program: This is the port number for connecting to the transmitter from the Windows Client and Java Viewers, and from the Windows and Java Client AP programs. The default is 9000.
  • HTTP: The port number for a browser login. The default is 80.
  • HTTPS: The port number for a secure browser login. The default is 443.

Note: 1. Valid entries for all of the Service Ports are from 1–65535.

  1. The service ports cannot have the same value. You must set a different value for each one.
  2. If there is no firewall (on an Intranet, for example), it does not matter what these numbers are set to, since they have no effect.

If a firewall is being used, the Administrator can specify the port numbers that the firewall will allow (and set the firewall accordingly). If a port other than the default is set, users must specify the port number as part of the IP address when they log in. If not, an invalid port number (or no port number) is specified, the transmitter will not be found.

CCVSR

Important operations occur on the transmitter can be recorded using the CCVSR program.

Check Enable to enable the CCVSR function and specify the MAC address and the Service Port of the computer the CCVSR runs on.

Note: The valid port range is 1–65535. The port number must differ than the one used for the Program port (see Ports, page 208).

Mode

Use this section to set the working mode parameters.

  • Enable ICMP: Check to enable ICMP service.
  • Disable Browser Service: Check to disable a particular access. Available options are: browser, http or https.
  • Enable Client AP Device List: Check to enable this function. When enabled, the unit will be discoverable in the Server List when using the WinClient or Java Client AP (see Starting Up on page 281). Disabling this function will render the unit undiscoverable in the Server List but can still be connected to.

IPv4 Settings

The transmitter can either have its IP address assigned dynamically at bootup (DHCP), or it can be given a fixed IP address.

  • For dynamic IP address assignment, select the DHCP radio button. (This is the default setting.)
  • To specify a fixed IP address, select the Manual radio button and fill in the IP address.

Note: 1. If you choose DHCP, when the transmitter starts up it waits to get its IP address from the DHCP server. If it has not obtained the address after one minute, it automatically reverts to its factory default IP address, 192.168.0.61.
2. If the transmitter is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, you can use the IP installer. See IP Installer, page 374 for information.

The transmitter can either have its DNS server address assigned automatically, or a fixed address can be specified.

  • For automatic DNS Server address assignment, select the Obtain DNS server address automatically radio button.
  • To specify a fixed address, select the Set DNS server address manually radio button and fill in the required information.

Note: Specifying at the alternate DNS Server address is optional.

IPv6 Settings

The transmitter can either have its IPv6 address assigned dynamically at bootup (DHCP), or it can be given a fixed IPv6 address.

  • For dynamic IP address assignment, select the DHCP radio button. (This is the default setting.)
  • To specify a fixed IP address, select the Manual radio button and fill in the IP address.

The transmitter can either have its DNS server address assigned automatically, or a fixed address can be specified.

  • For automatic DNS Server address assignment, select the Obtain DNS server address automatically radio button.
  • To specify a fixed address, select the Set DNS server address manually radio button and fill in the required information.

Note: Specifying at the alternate DNS Server address is optional.

Private Certificate

When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate.

There are two methods for establishing your private certificate: generating a self-signed certificate and importing a third-party certificate authority (CA) signed certificate.

Generating a Self-Signed Certificate

If you wish to create your own self-signed certificate, a free utility – openssl.exe – is available for download over the web. See Self-Signed Private Certificates, page 376 for details about using OpenSSL to generate your own private key and SSL certificate.

Obtaining a CA Signed SSL Server Certificate

For the greatest security, we recommend using a third party certificate authority (CA) signed certificate. To obtain a third party signed certificate, go to a CA (Certificate Authority) website to apply for an SSL certificate. After the CA sends you the certificate, save it to a convenient location on your computer.

Importing the Private Certificate

To import the private certificate, do the following:

  1. Click Browse to the right of Private Key, navigate to where your private encryption key file is located and select it.
  2. Click Browse to the right of Certificate, navigate to where your certificate file is located and select it.
  3. Click Upload to complete the procedure.

Note: Both the private encryption key and the signed certificate must be imported at the same time.

You can click Restore Default to restore any changes made previously.

Certificate Signing Request

The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate.

To perform this operation, do the following:

  1. Click Create CSR. The following dialog box appears:

ATEN KE8952R-AX - Certificate Signing Request - 1

text_image Certificate Signing Request Country (2 letter code) State or Province Locality Organization Unit Common Name Email Address CANCEL CREATE
  1. Fill in the form – with entries that are valid for your site – according to the example information in the following table:
Information Example
Country (2 letter code) TW
State or Province Taiwan
Locality Taipei
Organization Your Company, Ltd.
Unit Techdoc Department
Common Name mycompany.comThis must be the exact domain name of the site that you want the certificate to be valid for. If the site's domain name is www.mycompany.com, and you only specify mycompany.com, the certificate will not be valid.
Email Address administrator@yourcompany.com
  1. After filling in the form (all fields are required), click Create.

A self-signed certificate based on the information you just provided is now stored on the transmitter.

  1. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer

This is the file that you give to the third party CA to apply for their signed SSL certificate.

  1. After the CA sends you the certificate, save it to a convenient location on your computer. Click Browse to locate the file; then click Upload to store it on the transmitter.

Note: When you upload the file, the transmitter checks the file to make sure the specified information still matches. If it does, the file is accepted; if not, it is rejected.

If you want to remove the certificate (to replace it with a new one because of a domain name change, for example), simply click Remove CSR.

Copy & Paste

Copy & Paste allows you to copy settings from one Transmitter and paste them to another. To copy Transmitter settings to another device, do the following:

  1. Select a Physical Transmitter.
  2. On the Transmitter menu bar, click Copy & Paste (page 201).
  3. Check the boxes of the settings you want to copy, and click Next.

Copy & Paste

1. Please select the items you want to copy.

Select All

Unselect All

Basic

Description

□ Location

□ Mode

□ Enable Media

□ EDIO Mode

□ Multicast Video

□ Multicast Audio

□ Occupy Timeout

□ Port OS

OS Language

□ CCKMIP

IP Installer

RS232 Settings

□ Baud Rate

□ Parity

□ Data Bits

□ Stop Bits

□ Flow Control

□ Video Settings

□ Video Type

□ Color Depth

Bandwidth

□ Video Quality

□ Background Refresh

CANCEL

NEXT

  1. Select the Transmitter(s) where you want to apply the settings, and click Done.

Copy & Paste

  1. Please select the targets you want to paste.

SelectAll

Unselect All

KE6940T62

KE8950T

PREVIOUS

DONE

Virtual Transmitter

Creating a Virtual Transmitter allows you to create one connection that sources media (KVM, audio, USB, serial) from different Transmitters. Virtual Transmitters appear on the Transmitter settings page with Virtual TX in the top right corner. Simply select an online Transmitter for each media source. Dual Display Transmitters can be added as two separate Virtual Transmitters.

To create a Virtual Transmitter, in Transmitter settings click + and then select Create Virtual TX.

ATEN KE8952R-AX - Virtual Transmitter - 1

text_image Create Virtual TX Name VirtualTX Description Location Unallocated KVM Select Device Audio Select Device USB Select Device Serial Select Device CANCEL APPLY
Item Description
Name Enter a name for the Virtual Transmitter.
Description Enter a description for the Virtual Transmitter.
Location Usethe drop-down menu to select a location for the Virtual Transmitter or leave it Unallocated. See Location, page 200, for details.
KVM Use thedrop-down menu to select a KVM (keyboard, video, mouse) source for the Virtual Transmitter.
Audio Use thedrop-down menu to select an audio source for the Virtual Transmitter.
USB Use thedrop-down menu to select a USB source for the Virtual Transmitter.
Serial Use thedrop-down menu to select a serial source for the Virtual Transmitter.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.

Intelligent Dual Video Output Management

For the A models (KE6900A, KE6940A), the Intelligent Dual Video Output Management feature allows the separation of a Dual Display Transmitter's (KE6940AT) video outputs (DVI:1 and DVI:2) as two separate Virtual Transmitters. These separated outputs can be accessed from different Receivers (KE6900AR or KE6940AR). Receivers can switch between and connect to both Virtual Transmitters independently with the Access Type determining which Receiver has control (see page 218).

To use this setup, install the KE devices as shown below and create two Virtual Transmitters, selecting DVI:1 and DVI:2 as the KVM source for each Virtual Transmitter.

For non-A model receivers (e.g. KE6910R, KE6912R), you can select between DVI:1 or DVI:2, but you will always be getting video output from DVI:1.

ATEN KE8952R-AX - Intelligent Dual Video Output Management - 1

flowchart
graph LR
    A["PC with Dual Video Output"] -->|Virtual TX - DVI1| B["KE6940AT"]
    A -->|Virtual TX - DVI2| B
    B --> C["Gigabit Network Switch with IGMP"]
    C -->|DVI1| D["KE6900AR"]
    C -->|DVI2| E["KE6900AR"]

When connecting to either of the two Virtual Transmitters in the setup shown above, the mouse cursor may reside on the main or extended dual display screen, out of view. Therefore even if you have control of the mouse it may not be visible. To bring the mouse cursor into view on either of the dual display screens, first enable Boundless Switching (see Boundless Switching, page 230) and then use the hotkey F8+F9.

Transmitter Group

Creating a Transmitter Group allows you to create a connection that sources the video from multiple Transmitters to view at across multiple Receiver displays. To use this feature, connect a Transmitter Group to a Receiver Group (page 227). Transmitter Groups appear at the bottom of the Transmitter settings page.

To create a Transmitter Group, in Transmitter settings click + and then select Create TX Group.

ATEN KE8952R-AX - Transmitter Group - 1

text_image Create TX Group Name TXGroup Description Location Unallocated Please select physical transmitter... KE8940T67 KE6940T KE8940T1 KE6040T KE8900ST KE6000ST KE8950T81 KE6050T CANCEL SAVE

Fill in the appropriate information and then double-click or drag-and-drop Transmitters to add or remove them in the top panel. The Transmitters in the top panel will be used as the video source for the Receiver Group at the Receiver.

Item Description
Name Enter a name for theTransmitter Group.
Description Enter a descriptionon for the Transmitter Group.
Location Use the drop-downmenu to select a location for theTransmitter Group or leave it Unallocated. See Location,page 200, for details.
Save Click Save to save thechanges.
Cancel Click Cancel to exitwithout saving.

Note: You can create up to 4 transmitter groups.

Transmitter Permissions

Transmitter Permissions sets the users and groups that can access a Transmitter, Virtual Transmitter, and Transmitter Group.

Select a device under Transmitter List, and then next to each user or group click All, View, Occupy, or Exclusive to grant them permission to connect to the Transmitter with this access type. A green block denotes that the user has access.

To set Transmitter Permissions, in Transmitter settings, click

ATEN KE8952R-AX - Transmitter Permissions - 1

ATEN KE8952R-AX - Transmitter Permissions - 2

text_image Set Transmitter Permissions Transmitter List GroupTX User GroupTX1 testtest1 VirtualTX TransMil2 Harry KE6940T67 KE6940T1 KE6900ST KE8050T61 Select All Unselect All Select All Unselect All Select All Unselect All Select All Unselect All ✓ All ✓ View ✓ Occupy ✓ Exclusive Group Inherited Permission Granted No Permission CANCEL APPLY
Item Description
Transmitter ListLists Transmitters, Virtual Transmitters and Transmitter Groups that can be selected to set permissions.
Drop-Down MenuUse the drop-down menu to selectUser or Group. After making a selection, the list of users or groups appears. Set permissions by selecting the access type (All, View, Occupy, Exclusive) next to each user or group.
Access Type Select the access you want to grant to a user or group by clicking under the heading(s). This defines how the Transmitter can be accessed by a user or group. The access type will appear available for the user in the Receiver's OSD Connections menu. To disable an access type, uncheck a box in the heading.All: User has full control and can simultaneously share control of the Transmitter. Input from the users is placed in a queue and executed chronologically.View: User can only view the remote screen, and cannot perform operations on it.Occupy: The first user to access the Transmitter has control. However, additional users may view the Transmitter's video. If the user who controls the Transmitter is inactive for longer than the time set in the Transmitter's Timeout box, control is transferred to the first user to move the mouse or strike the keyboard.
Access TypeExclusive: The first user to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply when Transmitters are accessed with this setting.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.

Receiver

Click Receiver in the System Status panel to open the settings. The Receiver page allows you to add, delete and configure Receivers (physical receivers), Receiver Groups, and Video Walls. The KE Matrix Manager automatically adds Receivers connected to the local area network with a valid IP address.

ATEN KE8952R-AX - Receiver - 1

text_image Transmitter Receiver User Account Profile Log Active Stand-by Off-line All Devices KE-6900R71 KE-6900R KE-6940R70 KE-6940R KE-8550R72 KE-8550R VideoWall Layout 1 KE-6900R71 KE-6900R

The meanings of the icons and headings on the page are straightforward and let you view and configure Receivers.

Active refers to a Receiver connection that is online and in use.
Standby refers to a Receiver connection that is online.
- Offline refers to a Receiver connection that is offline.
- All Devices ▼ Use this drop-down menu to filter Receivers by location. Use Locations to limit the Receivers seen on the page.

    • Click to add a new Location.
  • Select a Receiver and click the Move to icon to add devices to a Location.
  • ✗ Select a Location from the drop-down menu and click this icon to delete it.

- Select a Location and click this icon to change the name.

Click to delete selected Receivers.
Click an option to have selected Receivers:

- Copy & Paste: Copy settings from one Receiver and paste them to another (see Copy & Paste, page 226).

  • Beeper: Sound a Beep.
  • Reboot: Shut down and restart.
  • Reset to Factory: Reset all setting to the factory default.

Note: The Reset to Factory function resets everything but the login information to the factory default settings. To reset the login information, refer to Reset All Information on page 377.

    • Click to Create Receiver Group or Video Wall (page 227 & 228).
  • Click to set Receiver permissions (page 231).
  • Click to search for Receivers.
  • Click to filter Receivers shown on the page.
    Click to switch between Grid View and List View.

Receiver Configuration

When the KE Matrix Manager discovers Receivers on the network they appear on the Receiver settings page. Double-click a Transmitter to configure its settings.

ATEN KE8952R-AX - Receiver Configuration - 1

text_image Replace device Receiver Configuration Basic Device Name KE8950R72 Description Location Unallocated Mode Extender Matrix Enable Media Video Audio USB RS232 Audio Output HDMI Analog Both CCKM IP 192.168.0.12 9110 IP Installer Enable Disable View Only RS232 Settings Baud Rate 9600 Parity None Data Bits 8 Stop Bits 1 Flow Control None Extender Properties Transmitter Video IP 192.168.0.61 Transmitter Audio IP 192.168.0.61 Transmitter USB IP 192.168.0.61 Transmitter RS232 IP 192.168.0.61 IP Settings DHCP Manual IP Address 192.168.0.70 Mask 255.255.255.0 Gateway 192.168.0.254 Password Protection Disable Password ------------------ Enable Confina ------------------ USB Mode Mode Virtual Media Generic USB Device Encryption Enable CANCEL SAVE
Item Description
Basic Device NameEnter a name for the Receiver.
Description: Enter a description for the Receiver.
Location: Use the drop-down menu to select a Location for the device. Locations help organize how you view Receivers on the settings page.
Mode: Use the radio button to select how the Receivers will be installed and managed:
Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver's OSD menu.
Select Matrix mode to manage devices and connections over the LAN from the KE Matrix Manager software. This mode is for advanced administration of Transmitter and Receiver connections configured within the KE Matrix Manager Web GUI.
Enable Media: Select which source type the Receiver can stream: Video, Audio, USB and RS232.
Audio Output: Use this option to independently stream HDMI, Analog, or Both audio signals to digital or analog audio output devices (speakers) connected to the Receiver.*
CCKM IP: Set the IP address and Port number of the computer running the KE Matrix Manager software. The default port number is 9110.
IP Installer: The IP Installer is an external Windows-based utility for assigning an IP address to the device. Click a radio button to select Enable, Disable or View Only for the IP Installer utility. See IP Installer, page 374 for instructions.
Note: The Audio Output option is only available on KE devices with HDMI capabilities.
RS232 Settings Configure the serial device settings for the Transmitter. The default settings are:
Extender PropertiesIf you selected Extender mode (under Basic) set the Transmitter IP address for the Receiver's Video, Audio, USB, and RS232 source. If you selected Matrix mode (under Basic) the Properties will be grayed out. Use Transmitters, Virtual Transmitters, and Transmitter Groups to configure the connections (see Transmitter, page 200).
IP SettingsFor dynamic IP address assignment, select the DHCP radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Manual radio button and fill in the fields with values appropriate for your network.For information to configure the network settings locally on the device, see Network Configuration, page 135.
Password ProtectionSelect Enable to require a password to access the Receiver's OSD configuration screen (see page 140).Enter a Password, and confirm the password in the Confirm box.
USB Mode Selectthe type of USB device you will connect to the USB ports:Virtual Media: Select this option only if you are plugging a USB disk drive (including USB HDD/optical disk) into the USB ports.This will give you the highest data transfer speeds but will not allow other USB devices to work when plugged into the USB ports. When Receivers connected to the same transmitter mount or unmount USB disk drives, the keyboard and mouse operations will experience a brief delay. Transmitters can support up to 12 virtual media connections at the same time (keyboard/mouse included).vUSB (Generic USB device): Use this option to plug USB peripherals* into the USB ports. This option also allows a keyboard and mouse with special functions to plug into the USB ports for console use. Use this only if the special functions of the keyboard or mouse are required but do not work when plugged into the console ports. When the keyboard and mouse are plugged into the USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports. KE6900ST/KE8900ST/KE9900ST transmitters do not support the Generic USB Device mode. In this mode, KE6900/KE6940 transmitters supports up to 2 USB connections; and KE8950/KE8952 transmitters support up to 5 USB connections (keyboard/mouse excluded).Encryption: Check this box to encrypt USB disk drives plugged into the USB ports.Note: This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
Item Description
Replace DeviceClick Replace Device in the top left corner to replace an old Receiver with a new one.* All settings are copied from the old Receiver to the new Receiver. Before using this feature, connect the new Receiver to the network. After clicking Replace Device, use the drop-down menu to select the new Receiver where the settings will be applied.Note:1. This option only appears when a Transmitter is offline.2. This feature can be used for both Receivers and Transmitters. Replacement should be carried out on a similar model.
Save Click Save to save changes to the properties.
Cancel Click Cancel to exit without saving.

Copy & Paste

Copy & Paste allows you to copy settings from one Receiver and paste them to another. To copy Receiver settings to another device, do the following:

  1. Select a Physical Receiver.
  2. On the Receiver menu bar, click Copy & Paste (page 221).
  3. Check the boxes of the settings you want to copy, and click Next.

Copy & Paste

1. Please select the items you want to copy.

Select All

UnselectAll

□ Basic

□ Description

□ Location

□ Mode

Enable Media

□ CCKMIP

IP Installer

USB Mode

□ Mode

□ Encryption

☐ RS232 Settings

□ Baud Rate

Parity

□ Data Bits

□ Stop Bits

□ Flow Control

□ Extender Properties

□ Transmitter Video IP

Transmitter Audio IP

□ Transmitter USB IP

Transmitter RS232 IP

CANCEL

NEXT

  1. Select the Receiver(s) where you want to apply the settings, and click Done.

Copy & Paste

  1. Please select the targets you want to paste.

SelectAll

Unselect All

KE6940R62

KE8950R94

PREVIOUS

DONE

Receiver Group

Creating a Receiver Group allows you to connect the video from multiple transmitters to multiple Receiver displays. To use this feature, connect a Transmitter Group (page 217) to a Receiver Group (see Instant Link, page 190). Receiver Groups appear at the bottom of the Receiver settings page.

To create a Receiver Group, in Receiver settings, click + and then select Create RX Group.

ATEN KE8952R-AX - Receiver Group - 1

text_image Create Rx Group Name RXGroup Description Location Unallocated Select from single receiver... Boundess Switching: Enable Disable KE6900R71 KE6900R KE6940R70 KE6940R CANCEL SAVE

Fill in the appropriate information and then double-click or drag-and-drop Receivers to add or remove them in the top panel. The Receivers in the top panel will be used to view the video from the Transmitter Group. To connect a Transmitter Group to a Receiver Group, see Instant Link, page 190.

Item Description
Name Enter a name for the Receiver Group.
Description Enter a description for the Receiver Group.
Location Use the drop-down menu to select a location for the Receiver Group or leave it Unallocated. See Location, page 200, for details.
Boundless SwitchingUse the radio button to enable or disable Boundless Switching. See Boundless Switching, page 230 for details.
Save Click Save to save the changes.
Cancel Click Cancel to exit without saving.

Note: You can create up to 4 receiver groups.

Video Wall

Creating a Video Wall allows you to create connections that combine Receiver displays to form a large video wall. Use the options to group multiple Receivers in the video wall. A video wall can contain multiple forms of single displays and grouped displays in various layouts. Video Walls appear listed below Receivers, on the Receivers settings page.

To create a Video Wall, in Receiver settings, click + and then select Create Video Wall.

ATEN KE8952R-AX - Video Wall - 1

text_image Create Video Wall Rx OSD: 1. Name Name: VideoWall Description 2. Number of Displays → Horizontal 2 ↓ Vertical 2 3. Bezel Dimension(unit:mm) 20 20 4. Layout Selection Videowall Spitler Customized + 5. Location Unallocated 6. Boundless Switch Enable Disable Fit Mode Height Width Scale KE6900R71 KE6940R70 - - - - - CANCEL SAVE

Select the number of displays and then group multiple displays to form large screens and/or use single displays for independent screens to create the video wall's layout. Click the bar -- under the display icon to select a Receiver for each display. This configuration should match the actual video wall layout.

Item Description
Name Enter a name for the Video Wall.
Description Enter a description for the Video Wall.
Number of Displays Use the Horizontal and Vertical drop-down menus to select the number of displays that make up the video wall (a maximum of 64 are supported). Match this to the physical layout of the displays. Click the refresh icon to update the layout.
Item Description
Bezel DimensionUse the two boxes to increase/decrease the frame size of each active display.
Lock / UnlockATEN KE8952R-AX - Video Wall - 2Click the monitor toLockthe (2) bezel settings, so that when one size is changed they all change.Click the monitor toUnlockthe (2) bezel settings, so that each size can be set independently.
Layout SelectionClick + orXto add or remove additional layouts to the Video Wall. The options listed here will appear in a drop-down menu for the Video Wall, allowing you to quickly choose different layouts from the Receiver settings page. Arrows below the Layout Selection box allow you to move up or down in the list.Three layout templates are available for quick setup. The Videowall and Splitter options can not be changed but allow you to select the Receivers. These three layouts can not be deleted.♦Video Wallprovides a basic full screen layout where one Transmitter connects to multiple Receivers to display the video together as one full screen.♦Splitterprovides a layout that connects a Transmitter to multiple Receivers that show the same video displayed on separate screens independently.♦Customizedprovides a basic full screen layout that can be configured into groups (seeGroupbelow) as desired.*Note:When using the KE6940R inCustomized layouts, only the KE6940's first video port will display video because each port's video source is independent. When using the KE6940R in Video Wall or Splitter layouts both video ports will display video.
Location Use the drop-downmenu to select a location for the Video Wall or leave it Unallocated. See Location, page 200, for details.
Item Description
Boundless Switching Enable this feature to allow you to switch KVM control between different receivers by moving the mouse cursor across screen boundaries. This option is disabled by default.When Boundless Switching is enabled, make sure to disable the following settings:On the computer, under Control Panel - Mouse Properties - Pointer Options, uncheckEnhance pointer precision.On the CCKM Main page, click Settings (page 247), then on the General tab scroll down and disableFast Switching.Note:Dual Display Transmitters can be set up as two independent Virtual Transmitters with Boundless Switching. The placement of the KE6940 setup must have DVI-1 as the main display on the left and DVI-2 as a secondary display on the right.Boundless Switching only supports single or dual video outputs from any one computer.If the mouse cursor disappears under a Linux operating system, execute this command:gsettings set org.gnome setting-daemon.plugins.cursor active false
ATEN KE8952R-AX - Video Wall - 3Use the slide bar to zoom in or out for a better view of the Video Wall layout.
ATEN KE8952R-AX - Video Wall - 4Click this icon to reset the zoom back to full size.
ATEN KE8952R-AX - Video Wall - 5Select multiple display icons and click theGroupbutton to group the displays into one screen.
ATEN KE8952R-AX - Video Wall - 6Select a group and clickUngroupto ungroup the displays.
Fit Mode Select how the video wall will be displayed:Height:Fits the video to the height of the display.Width:Fits the video to the width of the display.Scale:Fits the video on the entire display.
ATEN KE8952R-AX - Video Wall - 7Use theRX OSDbutton to enable/disable showing the Receiver's name and IP address in the top left corner of the connected display. This helps identify which Receiver is connected to the display.
Save ClickSaveto save the changes.
Cancel ClickCancelto extt without saving.

Receiver Permissions

Receiver Permissions sets which users and groups can access a Receiver. Select a device under the Receiver List, and then click under Operation to grant a user or group permission to access the device. This will allow the user to login to the Receiver's OSD menu to access the Connections tab.

To set Receiver Permissions, in Receiver settings, click

ATEN KE8952R-AX - Receiver Permissions - 1

ATEN KE8952R-AX - Receiver Permissions - 2

text_image Set Receiver Permissions Receiver List KE6900R71 KE6940R70 KE8950R72 User testtest1 Harry Select All Unselect All ✓ Operation Group Inherited Permission Granted No Permission CANCEL APPLY
Item Description
Receiver List Lists the Receivers which can be selected to set permissions.
Drop-Down MenuUse the drop-down menu to selectUser or Group. After making a selection, the list of users or groups appears. Set permissions by selecting the Operation box next to each user or group.
Operation Click the Operationbox next to each user or group to apply access rights on the selected device. This gives users and groups permission to log in to the Receiver's OSD. If a user inherits its permissions from a group, the box will be Blue. To disable access rights for all users, uncheck the box in the heading.
Apply ClickApplyto save the changes.
Cancel Click Cancelto exit without saving.

Account

Click Users in the System Status panel to open the settings. The Account page allows you to add, delete and configure users and groups. Instructions for adding users and groups is provide on page 233.

ATEN KE8952R-AX - Account - 1

text_image Transmitter Receiver User Account Profile Log Users Group Name Type Status OSD Language Description Group Brett Super User Active English Harry Super User Active English Testtest Administrator Active English administrator Administrator Active English testtest1 Super User Active Japanese
  • The Users and Group buttons appear at the top of the page.
  • Depending on the item selected, either Users or Groups are listed on the page.
  • The sort order of the information displayed can be changed by clicking the column headings.
  • Three icons in the right corner are used to add users, groups and set permissions, as explained in the sections that follow.

Users

The KE Matrix Manager supports three types of accounts, shown in the table below:

User Type Role
Administrator Access, push/pull and management of the KE Matrix Manager, including configuration and setting up of devices. Manage Users, Groups, Transmitters, Receivers, Profiles and Video Walls. Configure personal working environments.
Super User Access and push/pull Receivers, Transmitters and Profiles they have been given permission for.
User Access Receivers to connect to Transmitters they have been given permission for.

Adding Users

To add a user, do the following:

  1. Click on the menu bar.
  2. Select Add New User. The Add New User window opens:

ATEN KE8952R-AX - Adding Users - 1

text_image Add New User Username Password Confirm Password Description User Level Administrator Super User Users Status Active Disable OSD Language English Toolbar Hotkey [Scroll Lock][Scroll Lo Logout Timeout 30 min(1-180) Screen Blanker 30 min(1-30) OSD Title Bar Duration 30 sec(3-100) Welcome Message Enable Username Group Select CANCEL SAVE

Enter the required information in the fields provided. A description of each is given in the table below:

Field Description
Username From 1 to 32 characters are allowed depending on the Account Policy settings.
Local UserCheck the Local User box if the account is for logging in to the KE Matrix Manager software or a Receiver.Uncheck the Local User box if the account is authenticated with a 3rd party external source, such as RADIUS, LDAP/AD, or TACACS+. See ANMS, page 254 for details.
Password From 6 to 32 characters are allowed depending on the Account Policy settings.
Confirm Password Tobe sure there is no mistake in the password, you are asked to enter it again. The two entries must match.
Description Additionalinformation about the user that you may wish to include.
User Level There arethree account categories: Administrator, Super User and User.◆ The Administrators have full access to make changes within the KE Matrix Manager software, which includes adding and removing Transmitters, Receivers, accounts, preferences, and configuration settings.◆ The Super Users have access to the Receiver's OSD menu and can connect Channels and Profiles.◆ The Users can log in to Receivers to connect channels.
Status Status allows youyou to control the user's account and access, as follows:◆ Active provides the user with access and permissions as granted.◆ Disable lets you suspend a user's account without actually deleting it, so that it can be easily reinstated in the future.
OSD Language Clickthe drop-down menu to select the language you want to use during OSD sessions for this user. Options are: Chinese (Traditional), Simplified Chinese, Japanese, German, Korean, Russian, French, Spanish, and Portuguese.
Toolbar Hotkey Selectthe hotkey combination to call the Tool Bar function for this user. The Tool Bar is used when accessing the computer from the Transmitter or Receiver side.
Logout Timeout If thereis no user input for the amount of time set with this function, the user is automatically logged out. A login is necessary before the KE Matrix Manager can be accessed again. The default is 30 minutes.
Screen Blanker Set howhow many minutes the device waits when a session is idle before turning off the display.
OSD Title Bar DurationThis function is only supported by KE6910/KE6912.When the accessing a port, the top left-hand corner will show a title bar displaying the access mode and the device name.Select how long you wish the title bar is to be displayed for, or check Disable to not show any title bar.
Welcome Message If you want the Welcome Message to appear on screen when the user logs into the KE Matrix Manager, select Enable.If you want the user's Screen Name to appear with the Welcome Message, check the Username check box.
Group Click Select and check a box to add the user to a group.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.
  1. When your selections have been made click Apply.

  2. When the Operation Succeeded message appears, click OK.

  3. The new user appears on the main panel.

- The columns show the Username; User Level, Status, OSD Language, Description; and Group.

Modifying Users

To modify a user, do the following:

  1. In the main panel, double-click the user's name.

  2. In the Edit User page that comes up, make your changes, then click Apply.

Deleting Users

To delete a user, do the following:

  1. In the main panel, check the box next to the user's name.

  2. Click .

ATEN KE8952R-AX - Deleting Users - 1

  1. Click OK.

Groups

Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually. Multiple groups can be defined to allow some users access to specific devices, while restricting other users from accessing them. Device permissions are discussed on page 238.

Adding Groups

To create a group, do the following:

  1. Click Group on the Account page.

  2. Click + and then select Add New Group. The Add New Group window opens:

ATEN KE8952R-AX - Adding Groups - 1

text_image Add New Group Group Name Description Member Edit CANCEL APPLY
  1. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below:
Field Description
Group Name A maximum of32 characters is allowed.
Description Additional information about the user that you may wish to include. A maximum of 32 characters is allowed.
Member Lists the users that are currently in the group. To add users, click the Edit button.
  1. At this point you can assign users to the group by clicking Edit.

  2. When your selections have been made click Apply.

  3. When the Operation Succeeded message appears, click OK.

  4. The new group appears in the main panel.

- The columns show the Group Name, Description and Members that are in the group.

Repeat the above procedure to add additional groups.

Modifying Groups

To modify a group, do the following:

  1. In the main panel, double-click the group's name.
  2. Make your changes, then click Apply.

Deleting Groups

To delete a group, do the following:

  1. In the main panel, check the box next to the group's name.
  2. Click .
  3. Click OK.

Permissions

You can assign Transmitter, Receiver and Profile permissions for users and groups from the Account page.

Assigning Device Permissions

To assign permissions for a user or group from the Account page, do the following:

  1. Click 📄 on the menu bar. The Set User Permissions window opens:

ATEN KE8952R-AX - Assigning Device Permissions - 1

text_image Set User Permissions User List Transmitter ▼ Select All Unselect All Select All Unselect All Select All Unselect All Select All Unselect All All View Occupy Exclusive ■ Users ○ Group Brett KE6940T61 KE8950T Hairy KE6940T62 Group Inherited User Permission Disable CANCEL APPLY
  1. To set the permissions, select a user or group, then a device and select the Access Type under each column so that it turns green. Make your permission settings for each user or group on each device according to the information provided below:
Item Description
User ListUse the radio button to view theUsers or Grouplist.Click a user or group to configure their permissions.
Drop-Down MenuUse the drop-down menu to selectTransmitter, ReceiverorProfile. After making a selection, a list of devices orprofiles appears. Set permissions by selecting the accesstype (All, View, Occupy, Exclusive) next to the device.
Access Type Select the access you want to grant to a user or group by clicking under the heading(s) next to each device. This defines how the device can be accessed by the user or group. When granted, the access types (All, View, Occupy, Exclusive) for Transmitters will appear available for the user in the Receiver's OSD Connection page (see page 162). All:User has full control and can simultaneously share control of the Transmitter. Input from the users is placed in a queue and executed chronologically.View:User can only view the remote screen, and cannot perform operations on it.Occupy:The first user to access the Transmitter has control. However, additional users may view the Transmitter's video. If the user who controls the Transmitter is inactive for longer than the time set in the Transmitter's Timeout box, control is transferred to the first user to move the mouse or strike the keyboard.Exclusive:The first user to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply when Transmitters are accessed with this setting.Operation (Receiver and Profile): The Operation access type for Receivers allows users to log into Receivers, and for Profiles allows a user to connect the Profile from a Receiver.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.
  1. When you have finished making your choices, click Apply.
  2. In the confirmation popup that appears, click OK.

Profile

Click Profile in the System Status panel to open the settings. The Profile page allows you to create, run and schedule connection profiles. Profiles channel specific Receiver to Transmitter connections and can be instantly connected from the Profile page at anytime. Profiles can be also scheduled to run automatically at specific times.

ATEN KE8952R-AX - Profile - 1

text_image Transmitter Receiver User Account Profile Log Profile Schedule Name Description Access Mode Login Check Lock CSD ✓ Profile1 Share No No Profile2 Share No No Profile3 Share No No

The meanings of the icons and headings on the page are straightforward and let you view and configure Profiles.

Click to connect the selected Profile.
- Click to disconnect the selected Profile.
Click to delete the selected Profile.
- + Click to Create Profile or Create Schedule (page 241 & 244).
Click and enter text to search for a Profile.
Check the box next to a Profile and click the Connect or Disconnect icon to start/stop profile connections. Check the box next to a Schedule and click the Enable or Disable icon to enable/disable a schedule.
- Appears on the Schedule page, click to enable the selected schedule.
- Appears on the Schedule page, click to disable the selected schedule.

Adding a Profile

Creating a Profile allows you to quickly connect single or multiple Receiver to Transmitter connections.

To add a Profile, do the following:

  1. On the Profile page click Profile window appears:

ATEN KE8952R-AX - Adding a Profile - 1

and then select Create Profile. The Create

ATEN KE8952R-AX - Adding a Profile - 2

text_image Create Profile Name Description Permissions Select Access Mode View Only Occupy Exclusive Permission Check Receivers are required login before connecting Lock OSD Lock OSD when connecting Location All Devices KE6900R KE6900R KE6940R KE6940R KE8950R KE8950R Location All Devices KE6940157 KE6924 KE694011 KE694 KE6900ST KE6900 KE8950T61 KE895 VirtualTX VirtualTX TransMT2 VirtualTX Transmitter List CANCEL SAVE
Item Description
Name Enter a name for the Profile.
Description Enter a description for the Profile.
PermissionsClick Select and check the box of the users / groups you want to allow to connect this Profile. When the user logs into a Receiver, the profile will appear listed in the OSD menu on the Profile page (see page 167), allowing them to connect it.
Access Mode This defines how the Transmitter in a Profile can be accessed by Receivers when multiple users attempt to access it.View Only: Receivers only have view access to the Transmitter's video display.Occupy: Set a time threshold for Receivers whose Access Mode has been set to Occupy If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.Exclusive: The first Receiver to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply to Transmitters which have this setting.
Login Check Check this box to require a user to be logged in to the Receiver before a Profile can connect it to a Transmitter. When enabled, a user must be logged into the Receiver or it will not connect to the Transmitter when the Profile is initiated.
Lock OSD Checking this box will lock the Receiver's OSD screen when the Profile connects it to a Transmitter.
Location Use the drop-down menu to select a location to filter the Receivers displayed on the page.
ATEN KE8952R-AX - Adding a Profile - 3Click this icon to show individual Receivers.
ATEN KE8952R-AX - Adding a Profile - 4Click this icon to show only video wall Receivers.
ATEN KE8952R-AX - Adding a Profile - 5Click this icon to show only Receiver Group Receivers.
Save Click to save the changes.
Cancel Click to exit without saving.
  1. After filling in the information, click a Receiver, select Select TX and use the drop-down menu select a Transmitter; or use Transmitter List at the bottom of the page to drag-and-drop Transmitters to Receivers to create the connection.
  2. After configuring the connections, click Save. The new Profile appears on the Profile page.

  3. To connect Profiles, check the box of the Profile(s) you want to connect, and click 📋

  4. To disconnect Profiles, click .

Adding a Schedule

Creating a Schedule allows you to connect Profiles at specific dates, times and intervals.

To add a Schedule, do the following:

  1. On the Profile page click

ATEN KE8952R-AX - Adding a Schedule - 1

  1. Click + and then select Create Schedule. The Create Schedule window appears:

ATEN KE8952R-AX - Adding a Schedule - 2

text_image Create Schedule Profile Select Profile Frequency Once Start Date 2018/2/15 End Date 2018/2/15 Start Time AM 00 : 00 □ Disable End Time AM 00 : 00 □ Disable CANCEL SAVE
Item Description
Profile Use the drop-down menu to select a Profile to schedule.
Frequency Use the drop-down menu to select how often the Profile should run: Once, Daily, Weekly and Monthly.When you select Weekly/Monthly an additional drop-down menu appears to select the Week Day/Month Day on which the profile will run.
Start Date Enter the date on which you want the schedule to begin running.
End Date Enter the date on which you want the schedule to stop running.
Start Time Enter the time of day that you want the profile to connect.
End Time Enter the time of day that you want the profile to disconnect.
EveryIf you select Daily, Monthly or Weekly, the Every option appears allowing you to enter how often you want the schedule to run. For example, enter 3 months if you want the profile to run once every three months. If you want to run the schedule once a day, once a week or once a month, use the default entry of 1.
  1. After the schedule is configured, click Save.

Log

Click Log in the System Status panel to open the settings. The Log page lists events that take place and provides a breakdown of the time, user, severity, device, and log information. You can change the sort order of the display by clicking on the column headings.

ATEN KE8952R-AX - Log - 1

text_image All Sevent All Device All User Time Log Information Information 2017/08/24 10:20:16 Session terminated normally(Sessionid=**********bam0). Information Brett 2017/08/24 10:20:16 User logout(username=Brett). Information 2017/08/24 09:46:37 Session created(Sessionid=**********bam0) from ip 192.168.0.71. Information Brett 2017/08/24 09:46:37 User login succeeded(username=Brett). Information Brett 2017/08/23 22:51:14 User logout(username=Brett). Information 2017/08/23 22:51:14 Session terminated normally(Sessionid=**********9ync). Information KE6940R70 administrator 2017/08/23 22:33:08 Connection VIAUIS to channel KE8950T61[0010748D0123000] established Warning 2017/08/23 22:21:07 Session killed(Sessionid=**********amp0) Information 2017/08/23 22:21:07 Session created(Sessionid=**********9ync) from ip 192.168.0.71. Information Brett 2017/08/23 22:21:07 User login succeeded(username=Brett). Information 2017/08/23 22:21:07 Session created(Sessionid=**********amp0) from ip 192.168.0.71. Information Brett 2017/08/23 22:21:07 User login succeeded(username=Brett). Information 2017/08/23 22:15:36 Session created(Sessionid=**********ts26) from ip 192.168.0.70. Information administrator 2017/08/23 22:15:36 User login succeeded(username=administrator)

- Click the drop-down menu beside a heading to filter events into subcategories. Selecting a subcategory allows you to view only the logs that relate to the choice. The meanings of the headings at the top of the page are straightforward:

  • All Severity refers to the event's severity type: Information, Error, or Warning
  • All Device refers to the Transmitter or Receiver that relates to the event. If no device is listed the event refers to the KE Matrix Manager software.
  • All User refers to the username that the event relates to. If no username appears, the event is general system information.
    ◆ Time refers to the date and time that the event occurred.
  • Log Information provides detailed information about each event.

Click to delete the logs currently displayed in the list.

Click and enter text to search for an event log.

Click to save the log contents to a file on your computer.

- Click to open a pop-up window that allows you to set how many days or the number of records to record before over-writing old log files. Use the radio button to select By Period (Days) or By Records and enter the number to use before overwriting the oldest log files.

This Page Intentionally Left Blank

Overview

The System Settings are accessed by clicking from the System Status page (see System Status, page 197). There are 7 tabs to configure the KE Manager system settings: General, ANMS, FW Upgrade, Redundancy, Backup/Restore, Certificates, and Sessions.

General

Clicking ☐ from the system status page opens the General tab, as shown below:

ATEN KE8952R-AX - General - 1

text_image General ANH0 FV Upgrades Recaudancy Backup Features Outfitters Sessions Basic KE Matrix Manager Version 2.1.207 (2010-12-22 01:30) Serial Number ANH 304-0002 KE Matrix Manager Name KE Matrix Manager Description: Language English Symbol Enable Disable COM Textual 30 min(1-180) Disable Authentication Lock seconds Disable Network Ports HTTP PORT 8000 HTTPS PORT 8640 Dance Port 9110 Fast Switching Fast Switching Disable Enable Windows port Account Policy Enforce Password History Disable Channel Password URL ASAT 8:57 Disable Disable CLI Mode CLI Login Enable Disable Receiver Login Setting Anonymous Login Device List Anonymous Login user ADID Mode Customized Edit EDID Mode EDID Mode Customized Edit Connection Redundancy Connection Redundancy Ctrl Enable Disable CANCEL Copyright © 2016 AFCN International Co., Ltd.
Heading Item Description
Basic KE Manager Version This provides the version of the KE Manager software.
Serial Number This provides the serial number and a link to upgrade the software.
KE Manager Name Enter a name for the KE Manager.
Description Enter a description for the KE Manager.
Language Select the language for the KE Manager. Choices are: English, Chinese (Traditional), Simplified Chinese, Japanese, German, Korean, Russian, French, Spanish, and Portuguese.
Beeper Select Enable to sound a beep from the Transmitter/Receiver every time a configuration change is made.
CCKM Timeout If there is no user input for the amount of time entered in the box, a user logged into the CCKM is automatically logged out. Check Disable to turn this function off.
Authentication Lock This function is only supported by KE6910/KE6912. When accidental power cut happens, the function allows the user to retain his/her settings as was shown before the power cut. The user keeps the same authentication and display.◆ Uncheck Disable to turn this function on.◆ Specify a time (in seconds) you wish to keep the authentication and display for.When disabled or, if enabled, after the time specified above, the manager will prompt you to authenticate when you wish to access the KE Manager.
Network PortsHTTP Port Sets the HTTP service port used to access the KE Manager. This is the port number to use for a browser login. The default is 8080.
Device PortSets the Device service port used to access the KE Manager. Configure this port number on the Transmitter and Receiver to access to the KE Manager software (see Manager Address, page 153 and 145). The default is 9110.
HTTPS PortSets the HTTPS service port used to access the KE Manager. This is the port number to use for a secure browser login. The default is 8443.Example: To access the KE Manager with an IP address of 192.168.0.100 using a secure browser login, enter: https://192.168.0.100:8443
Fast Switching Select the default resolution to use so that you can switch faster when changing Receiver to Transmitter connections. If the monitor you are using does not support fast switching the video may not display correctly when this setting is enabled.Note: Make sure to disable Boundless Switching when Fast Switching is enabled.
Account PolicyEnforce Password HistoryThis setting determines the number of unique new passwords that must be used before an old password can be reused. Uncheck the box and enter a number to enforce the password history policy.
Enhance Password RuleSelect Enable to enforce rules for creating passwords, as follows:◆ The password length must be at least 8 characters.◆ The password must contain both upper and lowercase characters.◆ The password must contain a number (0 through 9).◆ If a user types in the wrong password 5 times consecutively, their account will be locked out for 10 minutes.
CLI Mode CLI Mode Login Use the radio button to Enable or Disable command line interface logins to the KE Manager.Warning: If Disable CLI Mode Login is selected, anybody can login via Telnet with administrator privileges without needing to authenticate, allowing control of the entire installation. For installations requiring a high level of security, it's recommended that Enable CLI Mode Login be applied.
Receiver Login SettingsAnonymous Login Usethis to anonymously login a user at select Receivers. This option allows users to access the Receiver and connect to Transmitters without needing to login.Click Device List to display the list and check the box next to the Receiver(s) to enable the Anonymous Login feature.
Anonymous Login UserWhen Anonymous Login (above) is enabled for Receivers, select a user from the drop-down menu to use as the default account to anonymously login to the Receiver.
EDID ModeEDID Mode Use this drop-down menu to set the default EDID mode for all Transmitters. To set a different EDID mode for each Transmitter, use the drop-down menu to selectCustomizedand then clickEdit.A Transmitter list will appear with drop-down menus to configure each device's EDID mode.
Connection Redundancy (KE6910 / 6912 only)Use this drop-down menu to set connection redundancy function. You can setup priority connection with this function.Please refer to Connection Redundancy (KE6910 / 6912 only) on page 250.
Save Click to save the changes.
Cancel Click to cancel the changes.

Connection Redundancy (KE6910 / 6912 only)

You can setup priority connection for receivers. Where a transmitter fails, this function allows the receiver to connect to the transmitter of the highest priority that is available.

Follow the steps below to setup the priority list.

  1. Click Enable to enable this function.
  2. Click Edit. A window will pop-up to allow editing.

ATEN KE8952R-AX - Connection Redundancy (KE6910 / 6912 only) - 1

text_image System Setting Connection Redundancy Alarm Sound Enable Disable Priority List Available TX Add > < Remove Selected TX Target RX New Delete CANCEL SAVE Copyright (c) 2018 ATEN International Co., Ltd
  1. For Alarm Sound, click Enable.

ATEN KE8952R-AX - Connection Redundancy (KE6910 / 6912 only) - 2

  1. To create a new list, click New. A Priority List 1 will be shown. (Click New again to create another list.)

ATEN KE8952R-AX - Connection Redundancy (KE6910 / 6912 only) - 3

text_image Connection Redundancy Alarm Sound Enable Disable Priority List Priority List 1 Available TX KE6910T1 KE6910T2 Add > < Remove Target RX New Delete Selected TX CANCEL SAVE
  1. Select the transmitters you wish to be in the list from the “Available TX” list and click Add. The added transmitter will be shifted to the “Selected TX” list.

ATEN KE8952R-AX - Connection Redundancy (KE6910 / 6912 only) - 4

text_image Connection Redundancy Alarm Sound Enable Disable Priority List Priority List 1 Available TX Add > < Remove Target RX New Delete Selected TX KE6910T2 CANCEL SAVE

To deselect the transmitter, click to select the transmitter from the "Selected TX" list and click Remove. The transmitter will be shifted back to the "Available TX" list.

  1. Select a target receiver by first clicking the drop-down menu "Target RX", and select a receiver.

ATEN KE8952R-AX - Connection Redundancy (KE6910 / 6912 only) - 5

text_image Connection Redundancy Alarm Sound Enable Disable Priority List Priority List 1 Available TX KE6910T1 Add > < Remove Selected TX KE6910T2 Target RX KE6912R New Delete CANCEL SAVE
  1. Repeat steps 4-6 to add more priority lists.
  2. Click Save to save the settings.

Login Access Priority (AiT Models only)

If your system includes an AiT device, “Javaclient/Winclient” (for remote viewer) will appear at the bottom of the General tab to let you select the login access priority depending on the user.

ATEN KE8952R-AX - Login Access Priority (AiT Models only) - 1

text_image Javaclient/Winclient Login access priority 1 Share 2 Occupy 3 View only 4 Exclusive

Share: User has full control and can simultaneously share control of the remote viewer. Input from the users is placed in a queue and executed chronologically.

Occupy: The first user to access the remote viewer has control. However, additional users may view the remote viewer. If the user controlling the remote

viewer is inactive for longer than the time set in the Transmitter's Timeout box, control is transferred to the first user to move the mouse or strike the keyboard.

View only: User can only view the remote viewer but cannot perform operations on it.

Exclusive: The first user to access the remote viewer has exclusive control. No other users can view the remote viewer. The Timeout function does not apply when Transmitters are accessed with this setting.

ANMS

The ANMS (Advanced Network Management Settings) tab is used to set up login authentication and authorization management from external sources. It is organized with two pages – each with a series of related panels, as described below.

Event Destination

ATEN KE8952R-AX - Event Destination - 1

text_image General ANMS 3014 Redundancy 586 Backup/Restore 723 Certificates 903 027 Event Destination 252 Authentication & Authorization 208 SMTP Settings 208 Enable report from the following SMTP Server Log Level Information SMTP Server SMTP Port 35 Server requires authentication Account Name Password From To 208 Syslog Settings 208 Enable Log Level Information Server IP Service Port 35 514 365 SAVE CANCEL

- SMTP Settings

To have the KE Manager email reports from the SMTP server to you, do the following:

  1. Enable the Enable report from the following SMTP Server, select the Log Level (Information, Warning, or Error), and key in the SMTP Server IP address and SMTP Port.

  2. If your server requires authentication, check the Server requires authentication checkbox, and key in the appropriate information for the Account Name and Password fields.

  3. Key in the email address of where the report is being sent from in the From field.

Note: 1. Only one email address is allowed in the From field, and it cannot exceed 64 Bytes.

  1. 1 Byte = 1 English alphanumeric character.

  2. Key in the email address (addresses) of where you want the SMTP reports sent to in the To field.

Note: If you are sending the report to more than one email address, separate the addresses with a semicolon. The total cannot exceed 256 Bytes.

  1. Click Save.

♦ Syslog Settings

To record all the events that take place on the KE Manager and write them to a Syslog server, do the following:

  1. Check Enable.
  2. Use the drop-down menu to select the Log Level (Information, Warning, or Error).
  3. Key in the Server IP address of the Syslog server.
  4. Key in the Service Port number. The valid port range is 1-65535.
  5. Click Save.

Authentication & Authorization

ATEN KE8952R-AX - Authentication &amp; Authorization - 1

text_image General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions Event Destination Authentication & Authorization Enable Preferred RADIUS Server Preferred RADIUS Server Port 1812 Alternate RADIUS Server Alternate RADIUS Server Port 1645 Timeout 3 Retries 3 Shared Secret (at least 6 characters)

♦ RADIUS Settings

To allow authentication and authorization through a RADIUS server, do the following:

  1. Check Enable.
  2. Fill in the IP addresses and service port of the Preferred RADIUS Server and Alternate RADIUS Server.
  3. In the Timeout field, set the time in seconds that the KE Manager waits for a RADIUS server reply before it times out.
  4. In the Retries field, set the number of allowed retries.
  5. In the Shared Secret field, key in the character string that you want to use for authentication between the KE Manager and the RADIUS Server. A minimum of 6 characters is required.

  6. On the RADIUS server, Users can be authenticated with any of the following methods:

  7. Use the same Username on both the RADIUS server and the KE Manager.

  8. Use the same Group name on both the RADIUS server and the KE Manager.
  9. Use the same Username/Group name on both the RADIUS server and the KE Manager.

In each case, the user's access rights are the ones assigned that were assigned when the User or Group was created on the KE Manager.

♦ LDAP / AD Settings:

ATEN KE8952R-AX - Authentication &amp; Authorization - 2

text_image LDAP / AD Settings Enable Enable SSL Preferred LDAP Server Preferred LDAP Server Port 389 Alternate LDAP Server Alternate LDAP Server Port 389 Timeout 10 Admin DN Admin Name Password Search DN

To allow authentication and authorization for the KE Manager via LDAP / AD, refer to the information in the table, below:

Item Action
Enable Put a check in the Enable checkbox to allow LDAP / AD authentication and authorization.
Enable SSL Put a check in the Enable checkbox to allow SSL connections.
LDAP Server IP and PortFill in the IP address and port number for the LDAP / AD server.♦ You can use the IPv4 address, the IPv6 address or the domain name in the LDAP Server field.♦ For LDAP, the default port number is 389.
Timeout Set the timein seconds that the KE Manager waits for an LDAP / AD server reply before it times out.
Admin DN Consult theLDAP / AD administrator to ascertain the appropriate entry for this field. For example, the entry might look like this:ou=kn4132,dc=aten,dc=com
Admin Name Key inthe LDAP administrator's username.
Password Key in theLDAP administrator's password.
Search DN Set thedistinguished name of the search base. This is the domain name where the search starts for user names.

On the LDAP / AD server, Users can be authenticated with any of the following methods:

- With MS Active Directory schema.

Note: If this method is used, the LDAP schema for MS Active Directory must be extended. Without schema – Only the Usernames used on the KE Manager are matched to the names on the LDAP / AD server. User privileges are the same as the ones configured in the KE Manager.

  • Without schema – Only the Usernames used on the KE Manager are matched to the names on the LDAP server. User privileges are the same as the ones configured in the KE Manager software.
  • Without schema – Only Groups in AD are matched. User privileges are the ones configured for the groups he belongs to in the KE Manager.
  • Without schema – Usernames and Groups in AD are matched. User privileges are the ones configured for the User and the Groups in the KE Manager.

♦ TACACS+ Settings:

ATEN KE8952R-AX - Authentication &amp; Authorization - 3

text_image TACACS+ Settings Enable Preferred TACACS+ Server Preferred TACACS+ Server Port 49 Shared Secret (at least 6 characters) Alternate TACACS+ Server Alternate TACACS+ Server Port 49 Shared Secret (at least 6 characters)

- Enable TACACS+ and enter the following information:

  • Preferred TACACS+ Server
  • Preferred TACACS+ Service Port
    Shared Secret 1
    Alternate TACACS+ Server
    Alternate TACACS+ Service Port
    Shared Secret 2

FW Upgrade

In FW Upgrade all KE devices that are online are listed, allowing you to select which devices get upgraded. New firmware versions can be downloaded from our website as they become available. Check the website regularly to find the latest upgrade packages.

To upgrade the firmware do the following:

  1. Go to our website and download the firmware upgrade package appropriate to your KE device.
  2. Open your browser and log in to the KE Manager with an administrator's account.
  3. Click the Settings icon; select the FW Upgrade tab, the FW Upgrade page appears:

ATEN KE8952R-AX - FW Upgrade - 1

text_image FW Upgrade Redundancy Backup/Restore Certificates Sessions Type Device Name IP FW Version Transmitter KE6940T61 192.168.0.61 2.0.195 Transmitter KE0950T 192.168.0.63 1.4.137 Transmitter KE6940T62 192.168.0.62 2.0.195 Receiver KE69R70 192.168.0.70 2.0.195 Receiver KE8950R72 192.168.0.72 1.4.137 Receiver KE6900R71 192.168.0.71 2.0.195 Click to Browse UPGRADE Check FW Version

All the devices that are capable of being upgraded are listed.

Note: Only online devices show up in the list. Offline devices do not get upgraded.

  1. Check the checkbox in front of the devices you want to upgrade. Uncheck the devices that you do not want to upgrade.
  2. Click Browse. Navigate to the directory where the firmware upgrade file is located and select it.
  3. Enable or disable Check FW Version

If you enabled Check FW Version the current firmware level is compared with that of the upgrade file. If the current version is equal to

or higher than the upgrade version, a popup message appears, to inform you of the situation and stops the upgrade procedure.

  • If you didn't enable Check FW Version, the upgrade file is installed without checking what its level is.
  • If you cancel the firmware upgrade, you have to wait 12 seconds before you can disable Check FW Version and restart the firmware upgrade.

  • Click Upgrade to start the upgrade procedure. As the upgrade proceeds, progress information is shown on the screen. Once the upgrade completes successfully, the devices will reset.

  • Log in to each device and check the firmware version to be sure it is the new one.

Firmware Upgrade Recovery

If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the device may become inoperable. If you find that the device does not work following a failed or interrupted upgrade, do the following

  1. Power off the KE device.
  2. Press the Reset button, then power on the KE device while holding Reset.
  3. Hold Reset for 7 seconds after the device is powered on.
  4. The device will revert to a previous firmware version and recover from the failure.
  5. Upgrade the firmware to the most current version available.

Redundancy

The Redundancy tab allows you to set up a backup computer in case the computer hosting the KE Manager goes offline. If the KE Manager goes offline, the secondary computer will automatically take over operations, allowing all connections to continue without disruption – with only a brief period of 30 seconds when new connections can't be started. When the primary computer comes back online it retrieves the updated database from the secondary computer and re-takes all KE Manager operations.

To set up Redundancy, do the following:

  1. Install KE Manager on a secondary computer with a USB license key. For detailed instructions, see page 175.

Note: A second USB license key is required if you have more than 8 KE Series devices in your setup.

  1. On the secondary computer, log in to the KE Manager, click and go to the Redundancy tab.

ATEN KE8952R-AX - Redundancy - 1

text_image General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions Mode ○ Primary ● Secondary Server ID Server Status Database Status ✓ Enable Redundancy Primary Server IP SAVE CANCEL
  1. Check Enable Redundancy and select the Secondary radio button.

  2. Use the Primary Server IP drop-down menu to select the primary IP address.

  3. Click Save.

  4. Redundancy is now running on the secondary computer.

  5. On the primary computer, log in to the KE Manager, click and go to the Redundancy tab.

ATEN KE8952R-AX - Redundancy - 2

text_image Mode Primary ○ Secondary Server ID Server Status Database Status -- ✓ Enable Redundancy Secondary Server IP Username Password SAVE CANCEL
  1. Check Enable Redundancy and select the Primary radio button.
  2. Use the Secondary Server IP drop-down menu to select the secondary IP address.
  3. Enter the Username and Password of the secondary computer's local administrator account.
  4. Click Save.
  5. Information about the Redundancy status can be found in the event log (see Log, page 245 for details).

Backup / Restore

The Backup/Restore tab is divided into three panels: Backup, Restore, and Export Device List:

ATEN KE8952R-AX - Backup / Restore - 1

text_image General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions ▼ Backup BACKUP Add Password ▼ Restore Click to browse backup file... Password ▼ Export Device List EXPORT

The operations to perform backup/restore procedures are described in the table below and in the section that follows:

Procedure Operation
Backup Backs uptheKE Manager configuration – including Receiver,Transmitter, Profile and Schedule configurations; user and group accounts, user profiles, logs, and system settings.
RestoreDeletes the current Receiver, Transmitter, Profile and Schedule configurations; user and group accounts, user profiles, logs, and system settings.; then restores those settings to the values that exist in the previously saved backup file.
Export Device ListClicking Export allows you to save a file with a complete list of the devices added to the KE Manager. The file contains the ID, Name, Description and IP Address of each Transmitter and Receiver. An Existing column also lists if the device is available: Yes, it exists and is available, or No, it is offline or has been removed.

Backup

To back up system configuration settings, do the following:

  1. (Optional) In the Backup panel, check Add Password, and provide a password for the backup file.

Note: Providing a password is a security feature – if you provide a password, you will need to give the same password in order to restore the configuration settings from this file.

  1. Click Backup.
  2. In the dialog box that comes up, Click Save to save the configuration file (System.conf) to a location on your hard disk.
  3. Navigate to the directory where you want to save the file and click Save.

Restore

To restore system configuration settings, do the following:

  1. In the Restore panel, click Browse.
  2. Navigate to the directory where the backup file is located and select it.
  3. When you return to the Backup/Restore page enter the password you set when the backup file was created.

Note: If you did not set a password for the file, leave the field blank.

  1. Click Restore.
  2. Click OK to confirm that you want to restore the configuration data. When the Restore procedure is in process, a message stating that the KE Manager will restart will appear. After a short while the KE Manager closes and refreshes at the log in screen. When it comes back up the configuration settings that were restored from the backup file are in effect.

Certificates

This tab provides information about Private Certificates:

ATEN KE8952R-AX - Certificates - 1

text_image General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions Issued To Common Name (CN) ATEN INTERNATIONAL CO.,LTD Organization (O) ATEN INTERNATIONAL CO.,LTD Organization Unit (OU) R&D Country (C) TW State or Province (ST) New Taipei City Locality (L) Sijih District Email Address (E) eservice@aten.com.tw Serial Number 00:50:50:A9:CA:7F:40:B5:3B Issued By Common Name (CN) ATEN INTERNATIONAL CO.,LTD Organization (O) ATEN INTERNATIONAL CO.,LTD Organization Unit (OU) R&D Validity Issued On 2016/03/17 05:40:43 Expires On 2026/03/16 05:40:43 Fingerprints SHA1 Fingerprint EE:65.7F:72:13:B7.A9:40:00:32:E8:A0:AB:BC:9F:4B:C8:65:B5:A5 NEW GET CSR IMPORT RESTORE DEFAULT

Private Certificate

When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate.

There are two methods for establishing your private certificate: generating a self-signed certificate; and importing a third-party certificate authority (CA) signed certificate.

- Generating a Self-Signed Certificate

If you wish to create your own self-signed certificate, a free utility – openssl.exe – is available for download over the web. See Self-Signed Private Certificates, page 376 for details about using OpenSSL to generate your own private key and SSL certificate.

- Obtaining a CA Signed SSL Server Certificate

For the greatest security, we recommend using a third party certificate authority (CA) signed certificate. To obtain a third party signed certificate,

go to a CA (Certificate Authority) website to apply for an SSL certificate. After the CA sends you the certificate and private encryption key, save them to a convenient location on your computer.

- Importing the Private Certificate

To import the private certificate, do the following:

  1. Click Import from the bottom of the Private Certificate page, shown here:

ATEN KE8952R-AX - Private Certificate - 1

flowchart
graph LR
    A["NEW"] --> B["GET CSR"]
    B --> C["IMPORT"]
    C --> D["RESTORE DEFAULT"]
  1. Click Browse to the right of Certificate Filename; and browse to where your certificate file is located; and select it.
  2. Click Import to complete the procedure.

Note: Clicking Restore Defaults returns the device to using the default ATEN certificate.

Certificate Signing Request

The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate.

To perform this operation do the following:

  1. Click New. The following dialog box appears:

ATEN KE8952R-AX - Certificate Signing Request - 1

text_image New Certificate Country (2 letter code) State or Province (ST) Locality (L) Organization (O) Organization Unit (OU) Common Name (CN) Email Address (E) CANCEL CREATE
  1. Fill in the form – with entries that are valid for your site – according to the example information in the following table:
Information Example
Country (2 letter code) TW
Information Example
State or Province Taiwan
Locality Taipei
Organization Your Company.Ltd.
Organization Unit Tech Department
Common Name mycompany.comNote: This must be the exact domain name of the site that you want the certificate to be valid for. If the site's domain name is www.mycompany.com, and you only specify mycompany.com, the certificate will not be valid.
Email Address administrator@yourcompany.com
  1. After filling in the form (all fields are required), click Create.

A self-signed certificate based on the information you just provided is now stored on the KE Manager software.

  1. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer.

This is the file that you give to the third party CA to apply for their signed SSL certificate.

  1. After the CA sends you the certificate, save it to a convenient location on your computer. Click Import to locate the file; then click Import to store it on the KE Manager.

Note: When you upload the file, the KE Manager checks the file to make sure the specified information still matches. If it does, the file is accepted; if not, it is rejected.

If you want to remove the certificate (to replace it with a new one because of a domain name change, for example), simply click Restore Defaults.

Sessions

The Sessions tab shows all of the users that are logged into KE Manager and OSD sessions and provides information concerning the “who, where and when” of each session. This page also gives the administrator the option of forcing a user logout by selecting the user and clicking Kill Session next to each user.

ATEN KE8952R-AX - Sessions - 1

text_image General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions Username User Type Service IP Login Time Last Access Operation autocli Administrator SOK 192.168.0.72 2017/08/23 22:31:14 2017/08/23 22:36:26 Kil Session Harry Super User OSD 192.168.0.71 2017/08/25 14:54:02 2017/08/25 14:54:02 Kil Session administrator Administrator HTTPS 192.168.0.11 2017/08/25 16:03:00 2017/08/25 16:03:14 Kil Session

◆ Username refers to the user that logged in to establish a session.
◆ User Type refers to the account type of the user.
- Service refers to how the user logged into their session – via KE Manager, Command Line, or OSD.
◆ IP refers to the IP address from which the user has logged in.
◆ Login Time refers to the date/time that the user logged into the session.
- Last Access refers to the last time the user session was active.
◆ Operation provides the Kill Session button to force a user logout.

Chapter 8

Connections

Overview

The Connections panel is found on the KE Matrix Manager Main Page, just below System Status. Connections provides a diagram of current Transmitter to Receiver connections. Before connections are established the panel appears blank, as shown below. To connect Receivers to Transmitters, use the Instant Link panel (page 190), or create a connection Profile (page 240).

When connections are made, clicking a device in the left column provides a way to view the connection, hovering the mouse cursor over the connection diagram in the right column allows you to disconnect the device, as explained in the sections that follows.

ATEN KE8952R-AX - Overview - 1

text_image CCKM KE Matrix Manager Welcome to the KE Matrix Manager System Status Transmitter Active Stand-by Off-line Total 1 2 0 3 ... Receiver Active Stand-by Off-line Total 2 1 0 3 ... User Profile Log On-line Idle Total Next schedule Warning Error Information 1 4 3 Profile2 2days I... 359 9 2... Redundancy Status: (Primary) (Working) Connections Transmitter Receiver TX-RX RX-TX ▲ Instant Link Copyright (c) 2016 ATEN International Co. Ltd.

Connections

When Receivers connect to Transmitters, they appear in the Connections panel. There are two columns – each lists either Transmitters or Receivers. The columns can be swapped by click the TX-RX or RX-TX button. Devices in the left column can be clicked to display their connection to devices, shown in the right column. Connections, shown in the right column, can be disconnected by clicking the X over the connection diagram.

ATEN KE8952R-AX - Connections - 1

flowchart
graph TD
    A["Transmitter KE6040T67"] --> B["Receiver KE-6900R71"]
    C["Transmitter KE8950T61"] --> B
    D["Transmitter KE6940T64"] --> B
    E["Transmitter KE6940T60"] --> B
    B --> F["Administrator (share)"]
    B --> G["Administrator (Occupy)"]
Item Description
ATEN KE8952R-AX - Connections - 2On the heading bar under Connections, click this icon to change the sort order of the Transmitters or Receivers listed in the left column.
Left Column Click a device inthe left column to view its connection in the right column. A diagram to its connected device(s) appears in the right column.
Right Column The right columndisplays a connection diagram when a device in the left column is selected. Move the mouse cursor over the diagram and click X to disconnect the devices. This column also shows the user and access type (Exclusive, Occupy, Share, View Only) used to establish the connection.
Transmitter Lists Transmittersthat are online and connected to Receivers.
Receiver Lists Receivers thatare online and connected to Transmitters.
ATEN KE8952R-AX - Connections - 3Click to view Transmitter to Receiver connections. This will list Transmitters in the left column so that they can be selected to view their connection diagram, shown in the right column.
ATEN KE8952R-AX - Connections - 4Click to view Receiver to Transmitter connections. This will list Receivers in the left column so that they can be selected to view their connection diagram, shown in the right column.
Click this icon to Refresh the Transmitters and Receivers list in Connections panel.
Undo Click this icon to undothe most recent disconnection.

This Page Intentionally Left Blank

Overview

The Scheduled Profile panel is found on the KE Matrix Manager Main Page, just below Connections. Scheduled Profiles displays connection profiles that have been scheduled. Click Go to Schedule to edit and create profile schedules (page 244). To create Profiles, see page 240.

ATEN KE8952R-AX - Overview - 1

text_image CCKM KE Matrix Manager Welcome to the KE Matrix Manager 1 4 3 Profile2 2days I... 359 9 2... Redundancy Status: [Primary] [Working] Connections TX-AX RX-TX Receiver Transmitter Scheduled Profile Go to Schedule Profile Description Start End Status Profile2 2017-09-01 01:00 2017-09-01 04:00 2days later Profile1 2017-10-18 05:10 2017-10-13 06:45 4days later Instant Link Copyright (c) 2016.ATEN International Co., Ltd.
Item Description
HeadingsThe headings provide the schedules: Name, Description, Start, End, and Status. Start and End show the time/date the profile is scheduled to begin and end. Status displays the number of days until to the next scheduled run.
Go to ScheduleClicking Go to Schedule opens the Profile settings page which allows you to create and edit connection profiles. See Profile, page 240 for details.
Click this icon to Refresh the connections list in the right column.
Undo Click this icon to undothe most recent disconnection.

This Page Intentionally Left Blank

Chapter 10 Sessions

Overview

The Sessions panel is found at the bottom of the KE Matrix Manager Main Page, just below Scheduled Profile. Sessions displays information about users logged into devices and the KE Matrix Manager web GUI. Click Go to Sessions to view the settings page (see page 268).

ATEN KE8952R-AX - Overview - 1

text_image CCKM KE Matrix Manager Welcome to the KE Matrix Manager Scheduled Profile Go to Schedule Profile Description Start End Status Profile2 2017-09-01 01:00 2017-09-01 14:00 2days later Profile1 2017-10-10 05:10 2017-10-13 16:45 4 days later Sessions Go to Session Username User Level Service IP Login Time Last Access Operation Breit Super User OSD 192.168.0.71 2017/08/29 17:16 2017/08/29 17:16 Kil Session administrator Administrator HTTPS 192.168.0.11 2017/08/29 17:17 2017/08/29 17:18 Kil Session Jessy Administrator OSD 192.168.0.72 2017/08/29 17:18 2017/08/29 17:18 Kil Session Instant Link Copyright (c) 2016 ATEN International Co., Ltd.
Item Description
Headings The headings provide information about each user session:Username,User Level,Service,IP,Login Time, andLast Access. For more details about each heading, see Sessions, page 268.
Go to SessionsClicking Go to Sessions opens the Sessions settings page which provides a page displaying the same information found in this panel.
Click this icon to Refresh the Sessions list.

This Page Intentionally Left Blank

Remote Viewer (AiT Models only)

Introduction

If the video source(s) of your AiT model is connected, the remote viewer can be used to access these video source(s) as if it were your local system.

A window will be presented and the remote server is displayed inside this window.

  • You can maximize the window, drag the borders to resize the window and use the scrollbars to move around the screen.
  • Due to net lag, there might be a slight delay before your keystrokes show up. You may also have to wait a bit for the remote mouse to catch up to your local mouse before you click.
  • Due to net lag, or insufficient computing power on the local machine, some images, especially motion images, may display poorly.

There are several ways you can access the remote servers and are listed below:

  1. Windows viewer accessed directly from the web browser GUI.
  2. Java viewer accessed directly from the web browser GUI.
  3. Windows Client Viewer AP (without browser). On the browser login page, a “Download Windows Client AP” is available. Refer to The Windows/Java Client AP on page 280 for more information.
  4. Java Client Viewer AP (without browser). Since the control is identical to the windows client viewer, refer to The Control Panel on page 283 on the control of the viewer interface.

Windows and Java Client Viewer (web access)

The Windows and Java Client Viewer is accessible via a web browser.

ATEN KE8952R-AX - Windows and Java Client Viewer (web access) - 1

text_image ATEN KE6940AIT Remote Viewer English Windows Client • Java Client Login OR Download Windows Client AP Download Java Client AP Copyright © 2019 ATEN International Co.,Ltd.

At the login screen of the Remote Viewer page, enter the username/password and click Login. You can change the login language by using the language drop-down menu.

A second or two after, the video source(s)' display appears as a window on your desktop:

ATEN KE8952R-AX - Windows and Java Client Viewer (web access) - 2

text_image No signal. | 1

The control/access is laid out in the control panel. Refer to The Control Panel on page 283 for access/control information.

By default, if you use Internet Explorer as your browser, the Windows Client viewer is used. If you use other browsers, the Java Client viewer is used.

If you manually set the preference to Java Client when you use Internet Explorer as your browser, the Java Client viewer is also used.

The Windows/Java Client AP

Download

To download the stand-alone Windows or Java Client program, go to the browser login page and click the Download Windows Client AP or Download Java Client AP button.

ATEN KE8952R-AX - Download - 1

text_image KE6940AIT Remote Viewer English Windows Client Java Client Login OR Download Windows Client AP Download Java Client AP Copyright (c) 2019 ATEN International Co.,LME

Note: Make sure your system has JRE 6 Update 3 or later installed. Java is available for free download from Sun's Java web site (http://java.sun.com).

Starting Up

For the first time running the AP, right-click the Windows/Java Client AP and click "Run as administrator" to start.

The Client Connection Screen is shown below and each components are described in the table. Windows Client will be the example shown here.

ATEN KE8952R-AX - Starting Up - 1

text_image Windclient File Help Server List: Name IP Status KE6940AIT 10.3.41.182 (fe80::267d:4diff:fe-fb:4c78) Available Server IP: 10.3.41.182 Port: 9000 Connect Switch to remote view
Item Description
Server ListWhen you run the Client program, it automatically searches the user's local LAN segment for AiT units, and lists whichever ones it finds in this box. If you want to connect to one of these units, double-click to connect.
Server If the AiT unit youwish to connect to is at a remote location, it will not be found on your LAN. You can enter its IP address and port yourself.If you don't know the Port number, contact the Administrator.When the IP address and Port number for the unit you wish to connect to have been specified, click Connect to start the connection.
Connect Starts connecting to the AiT unit.
Disconnect These buttons become active once you log into the AiT unit.
Switch to remote view
Message panel The blank field on the right of the Server section shows the current status of the server connection.
  1. Double-click the unit. When the unit is connected, a login window appears:

ATEN KE8952R-AX - Starting Up - 2

text_image Login: 10.3.41.180 Username: administrator Password: ************ OK Cancel
  1. Provide a valid Username and Password and click OK to continue.

Note: The default Username is administrator and the default Password is password.

After you have successfully logged in, the connection screen reappears:

ATEN KE8952R-AX - Starting Up - 3

text_image Winclient File Help Server List: Name IP Status KE6940AIT 10.3.41.182 (fe80::267d:4diff:fe4b:4c78) Available Server IP: 10.3.41.182 Port: 9000 Server is ready. Network disconnect. Server is ready. Disconnect Switch to remote view

At this time there are two active buttons and are described in the table below:

Button Action
Disconnect Breaksthe connection to the unit.
Switch to remote viewOpens a window on the user's desktop containing the remote server's display that is the same as the one that appears with the browser-based Windows client.
  1. Click Switch to remote view to access the video source(s)' display(s).

Refer to The Control Panel on page 283 for information about the remote access interface.

The Control Panel

The control panel is hidden at the upper or lower center of the screen (the default is up). It becomes visible when you move the mouse pointer over it:

ATEN KE8952R-AX - The Control Panel - 1

text_image No signal. | 1

Note: 1. The above image shows the complete Control Panel. The icons that appear can be customized. See Control Panel Configuration, page 298, for details.

  1. To move the Control Panel to a different location, click and drag the Control Panel.

◆ The panel is consisted of two rows.
- The second row shows the video resolution of the remote display, the bus the user is on, and an information button where you can click it for a menu-style version of the control panel toolbar (see below).
- Right clicking the second row area also brings up the menu-style control panel. This menu allows you to select options for the Screen Mode, Zoom, Mouse Pointer type, and Mouse Sync Mode. These functions are discussed in the sections that follow.

ATEN KE8952R-AX - The Control Panel - 2

text_image Video Settings Screen Mode Snapshot Set To Grayscale Zoom Ctrl+Alt+Del On-screen Keyboard Mouse Pointer Mouse Sync Mode Hotkeys Virtual Media Customize Control Panel About Exit

Control Panel Functions

The Control Panel functions are described in the table below.

Icon Function
ATEN KE8952R-AX - Control Panel Functions - 1This is a toggle. Click to ping the Control Panel to the window where it is always displayed on top of other screen elements. Click again to have it display normally.
ATEN KE8952R-AX - Control Panel Functions - 2Click to bring up the Video Options dialog box. (See Video Settings, page 288, for details).
ATEN KE8952R-AX - Control Panel Functions - 3Toggles the display between Full Screen Mode and Windowed Mode.
ATEN KE8952R-AX - Control Panel Functions - 4Click to take a snapshot (screen capture) of the remote display. To configure the Snapshot parameters, refer to Snapshot on page 299.
ATEN KE8952R-AX - Control Panel Functions - 5Click to toggle the remote display between color and grayscale.
ATEN KE8952R-AX - Control Panel Functions - 6Click to zoom the remote display window.Note: This feature is only available in windowed mode (Full Screen Mode is off). See Zoom, page 294 for details.
ATEN KE8952R-AX - Control Panel Functions - 7Click to send a Ctrl+Alt+Del signal to the remote system.
ATEN KE8952R-AX - Control Panel Functions - 8Click to bring up the on-screen keyboard (see The On-Screen Keyboard, page 295).
ATEN KE8952R-AX - Control Panel Functions - 9Click to select the mouse pointer type.Note: This icon changes depending on which mouse pointer type is selected (see Mouse Pointer Type, page 296).
ATEN KE8952R-AX - Control Panel Functions - 10Click to toggle Automatic or Manual mouse sync.◆ When the selection is Automatic, a green mark appears on the icon.◆ When the selection is Manual, a red mark appears on the icon.See Mouse DynaSync Mode, page 296 for a complete explanation of this feature.
Icon Function
ATEN KE8952R-AX - Control Panel Functions - 11ATEN KE8952R-AX - Control Panel Functions - 12ATEN KE8952R-AX - Control Panel Functions - 13These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer.◆ When the lock state is On, the LED is bright orange.◆ When the lock state is Off, the LED is dull blue.Click on the icon to toggle the status.Note: These icons and your local keyboard icons are in sync. Clicking an icon causes the corresponding LED on your keyboard to change accordingly. Likewise, pressing a Lock key on your keyboard causes the icon's color to change accordingly.
ATEN KE8952R-AX - Control Panel Functions - 14Click to bring up the Macro dialog box (see Macros, page 286 for more details).
ATEN KE8952R-AX - Control Panel Functions - 15Click to bring up the Virtual Media dialog box. The icon changes when a virtual media device is mounted on the port. See Virtual Media, page 291, for specific details.Note: This icon displays in gray when the function is disabled or not available to the user.
ATEN KE8952R-AX - Control Panel Functions - 16Click to bring up the Control Panel Configuration dialog box. See Control Panel Configuration, page 298, for details on configuring the Control Panel.

ATEN KE8952R-AX - Control Panel Functions - 17

Macros

The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections.

Hotkeys

Various actions, corresponding to clicking the Control Panel icons, can be accomplished directly from the keyboard with hotkeys. Selecting the Hotkeys radio button lets you configure which hotkeys perform the actions. The actions are listed to the left; their hotkeys are shown to the right. Use the checkbox to the left of an action's name to enable or disable its hotkey.

ATEN KE8952R-AX - Hotkeys - 1

text_image Hotkeys ● Hotkeys Enable Actions Hotkeys ✓ Exit Remote Location F2,F3,F4. □ Adjust Video F5,F6,F7. □ Toggle Control Panel F3,F4,F5. □ Toggle Mouse Display F7,F8,F9. □ Adjust Mouse F8,F7,F6. □ Video AutoSync F6,F7,F8. □ Show/Hide Local Cursor F4,F5. □ Substitute Ctrl Key F11. ✓ Substitute Alt Key F12. Search ○ By Name ○ By Key Search Exit

If you find the default Hotkey combinations inconvenient, you can reconfigure them as follows:

  1. Highlight an Action, then click Set Hotkey.
  2. Press your selected Function keys (one at a time). The key names appear in the Hotkeys field as you press them.

  3. You can use the same function keys for more than one action, as long as the key sequence is not the same.

  4. To cancel setting a hotkey value, click Cancel; to clear an action's Hotkeys field, click Clear.

  5. When you have finished keying in your sequence, click Save.

To reset all the hotkeys to their default values, click Reset.

An explanation of the Hotkey actions is given in the table below:

Action Explanation
Exit remote locationExits the remote view. This is equivalent to clicking the Exit icon on the Control Panel. The default keys are F2, F3, F4.
Adjust VideoBrings up the Video Settings dialog box. This is equivalent to clicking the Video Settings icon on the Control Panel. The default keys are F5, F6, F7.
Toggle Control PanelToggles the Control Panel Off and On. The default keys are F3, F4, F5.
Toggle Mouse DisplayIf you find the display of the two mouse pointers (local and remote) to be confusing or annoying, you can use this function to shrink the non-functioning pointer down to a barely noticeable tiny circle, which can be ignored. Since this function is a toggle, use the hotkeys again to bring the mouse display back to its original configuration. This is equivalent to selecting the Dot pointer type from the Mouse Pointer icon on the Control Panel. The default keys are F7, F8, F9.Note: The Java Control Panel does not have this feature.
Adjust mouse This synchronizes the local and remote mouse movements. The default keys are F8, F7, F6.
Video Auto-sync This combination performs an auto-sync operation. It is equivalent to clicking the Video Autosync icon on the Control Panel. The default keys are F6, F7, F8.
Show/Hide Local CursorToggles the display of your local mouse pointer off and on. This is equivalent to selecting the Null pointer type from the Mouse Pointer icon on the Control Panel. The default keys are F4,F5.
Substitute Ctrl key If your local computer captures Ctrl key combinations, preventing them from being sent to the remote system, you can implement their effects on the remote system by specifying a function key to substitute for the Ctrl key. If you substitute the F11 key, for example, pressing [F11 + 5] would appear to the remote system as [Ctrl + 5]. The default key is F11.
Substitute Alt key Although all other keyboard input is captured and sent to the remote system, [Alt + Tab] and [Ctrl + Alt + Del] work on your local computer. In order to implement their effects on the remote system, another key may be substituted for the Alt key. If you substitute the F12 key, for example, you would use [F12 + Tab] and [Ctrl + F12 + Del]. The default key is F12.

ATEN KE8952R-AX - Hotkeys - 2

Video Settings

The Video Settings dialog box allows you to adjust the placement and picture quality of the remote screen display on your monitor.

ATEN KE8952R-AX - Video Settings - 1

text_image Video Settings Preset Custom Fair < Video Quality > Excellent Performance: Low 10M Etherent High OK Cancel Advanced>>

The adjustment options are as follows:

Option Usage
ATEN KE8952R-AX - Video Settings - 2Click this to control the transparency of the Video Settings dialog box.
Performance Selectthe type of internet connection that exists between the Local Client computer and the unit. The unit will use that selection to automatically adjust the Video Quality settings to optimize the quality of the video display.Since network conditions vary, if none of the preset choices seem to work well, you can select Customize and use the Video Quality slider bars to adjust the settings to suit your conditions.
Advanced See page289 for details.

Gamma Adjustment

For greater control and if it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Advanced Video Settings by clicking the Advanced button.

For gamma level, there are ten preset and four user-defined levels to choose from. Click the drop-down menu and choose the most suitable one.

ATEN KE8952R-AX - Gamma Adjustment - 1

text_image Video Settings Preset Custom Fair < Video Quality > Excellent Performance: Low 10M Etherent High RGB Red Gain: Green Gain: Blue Gain: Set To Grauscale Reset Min Max Video Quality: Enable Refresh Refresh every 10 seconds Transparency Low High Color depth control Enabled Low High OK Cancel Basic << Gamma Default x:000 y:131 Userdel 1 Save As Reset

The additional options in the Advanced screen are as follows:

Option Usage
RGB Drag the sliderbars to adjust the RGB (Red, Green, Blue) values. When an RGB value is increased, the RGB component of the image is correspondingly increased.If you enable Set to Grayscale, the remote video display is changed to grayscale.
Gamma This sectionallows you to adjust the video display's gamma level.Click and drag the diagonal line at as many points as you wish to achieve the display output you desire.Click Save As to save up to four user-defined configurations derived from this method. Saved configurations can be recalled from the list box at a future time.Click Reset to abandon any changes and return the gamma line to its original diagonal position.
Video QualityDrag the slider bar to adjust the overall video quality. The larger the value, the clearer the picture and the more video data goes through the network. Depending on the network bandwidth, a high value may adversely affect response time.
Enable Refresh Theunit can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen. Select Enable Refresh and enter a number from 1 through 99. The unit will redraw the screen at the interval you specify. This feature is disabled by default. Click to put a check mark in the box next to Enable Refresh to enable this feature.Note: 1. The switch starts counting the time interval when mouse movement stops.2. Enabling this feature increases the volume of video data transmitted over the network. The lower the number specified, the more often the video data is transmitted. Setting too low a value may adversely affect overall operating responsiveness.
TransparencyDrag the slider bars to adjust the transparency of the remote display.
Color Depth ControlThis setting determines the richness of the video display by adjusting the amount of color information.

Click OK to save your changes and close the dialog box.

Click Cancel to abandon your changes and close the dialog box.

Note: For best results, change the gamma while viewing a remote computer.

ATEN KE8952R-AX - Gamma Adjustment - 2

Virtual Media

The Virtual Media feature allows a drive, folder, image file, or removable disk on a local client computer to appear and act as if it were installed on the remote server.

Virtual Media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server.

Virtual Media Icons

The Virtual Media icon on the Control Panel changes to indicate whether the virtual media function is available, or if a virtual media device has already been mounted on the remote server, as shown in the table below:

Icon Function
ATEN KE8952R-AX - Virtual Media Icons - 1The icon displays as shown on the left to indicate that the virtual media function is disabled or not available.
[30AY]The icon displays as shown on the left to indicate that the virtual media function is available. Click the icon to bring up the virtual media dialog box.
[IXTT]The icon displays as shown on the left to indicate that a virtual media device has been mounted on the remote server. Click the icon to unmount all redirected devices.

Virtual Media Redirection

To implement the virtual media redirection feature, do the following:

  1. Click the Virtual Media icon to bring up the Virtual Media dialog box:

ATEN KE8952R-AX - Virtual Media Redirection - 1

text_image Virtual Media Control Write Mode Device Type Device Name/Path Disable High Speed USB Operation Mode Add Remove Mount Exit
  1. Click Add and select the media source.

ATEN KE8952R-AX - Virtual Media Redirection - 2

text_image Drive ISO File Folder Disable High Add Remove Mou

Depending on your selection, additional dialog boxes appear enabling you to select the drive, file, folder, or removable disk you desire. See Virtual Media Support, page 395 for details about mounting these media types.

  1. To add additional media sources, click Add, and select the source.

Up to three virtual media choices can be added. To rearrange the selection order, highlight the device you want to move, then click the Up or Down Arrow button to promote or demote it in the list.

  1. Read refers to the redirected device being able to send data to the remote server. Write refers to the redirected device being able to have data from the remote server written to it. The default is Read. If you want the redirected device to be writable, check the Enable Write checkbox:

ATEN KE8952R-AX - Virtual Media Redirection - 3

text_image Virtual Media Control Write Mode Device Type Device Name/Path Enable Write Folder C:\Users\Documents\... Enable Write Drive D:\ Disable High Speed USB Operation Mode Add Remove Mount Exit

Note: 1. If a redirected device cannot be written to, or if a user does not have write permissions, it appears in gray and cannot be selected.

  1. See Virtual Media Support, page 395, for a list of supported virtual media types.

  2. To remove an entry from the list, highlight it and click Remove.

  3. After you have made your media source selections, click Mount. The dialog box closes. The virtual media devices that you have selected are

redirected to the remote system, where they show up as drives, files and folders on the remote system's file system.

ATEN KE8952R-AX - Virtual Media Redirection - 4

text_image My Computer File Edit View Favorites Tools Help Back Search Folders Address My Computer My Computer 31v Flappy (A:) eSystemME (C:) eSystem2KAS (D:) STORAGE (E:) Compact Disc (F:) Removable Disk (Gt) Control Panel Select an item to view its description Displays the files and folders on your computer See also: My Documents My Network Places Network and Dial-up Connections T object(s) My Computer

Once mounted, you can treat the virtual media as if they were really on the remote server – drag and drop files to/from them; open files on the remote system for editing and save them to the redirected media, etc.

Files that you save to the redirected media will actually be saved on your local system. Files that you drag from the redirected media will actually come from your local system.

  1. To end the redirection, bring up the Control Panel and click on the Virtual Media icon. All mounted devices are automatically unmounted.

Smart Card Reader

Note: This feature is only available when using the WinClient Viewer or the Windows Client AP.

The smart card reader function allows a reader plugged into a local client computer's USB port to be redirected, and appear as if it were plugged into the remote server. One purpose of smart cards (Common Access Cards, for example), is to allow authentication to the remote server from the local client.

When a smart card reader is connected to the local client computer, an entry for it appears when you bring up the Virtual Media dialog box and click Add:

ATEN KE8952R-AX - Smart Card Reader - 1

text_image Drive ISO File Folder SmartCard Reader ▶ CardMan 6121 Static Driver CardMan 6121

Make your selection and click Mount to complete the redirection.

ATEN KE8952R-AX - Smart Card Reader - 2

Zoom

The Zoom icon controls the zoom factor for the remote view window. Settings are as follows:

Setting Description
100% Sizesand displays the remote view window at 100%.
75% Sizesand displays the remote view window at 75%.
50% Sizesand displays the remote view window at 50%.
25% Sizesand displays the remote view window at 25%.
1:1 Sizesand displays the remote view window at 100%. The difference between this setting and the 100% setting is that when the remote view window is resized its contents don’t resize – they remain at the size they were. To see any objects that are outside of the viewing area move the mouse to the window edge, to have the screen scroll.

ATEN KE8952R-AX - Zoom - 1

The On-Screen Keyboard

The unit supports an on-screen keyboard, available in multiple

languages, with all the standard keys for each supported language.

Click this icon to pop up the on-screen keyboard:

ATEN KE8952R-AX - The On-Screen Keyboard - 1

text_image On-screen Keyboard Ctrl+Alt +Del Ctrl+Esc Alt +Tab PC English US Esc F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 ~ ! 1 @ 2 # 3 $4 % 5 ^6 & 7 * 8 (9) 0 - + = ← Backspace Tab Q W E R T Y U I O P { [ ] } Enter Caps Lock A S D F G H J K L : : | Shift Z X C V B N M < , > ? / Shift Ctrl Win Key Alt Alt Win Key Menu Ctrl

One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems are not the same, you do not have to change the configuration settings for either system. The user just has to bring up the on-screen keyboard; select the language used by the computer on the port he is accessing; and use the on-screen keyboard to communicate with it.

Note: You must use your mouse to click on the keys. You cannot use your actual keyboard.

To change languages, do the following:

  1. Click the down arrow next to the currently selected language to drop down the language list.

ATEN KE8952R-AX - The On-Screen Keyboard - 2

text_image On-screen Keyboard Ctrl+Alt +Del Ctrl+Esc Alt +Tab English US Esc F1 F2 F3 F4 F5 F6 F7 F8 F ~ 1 @ 2 # 3 $4 % 5 ^6 & 7 * 8 (9) 0 Tab Q W E R T Y U I O P Caps Lock A S D F G H J K L Shift Z X C V B N M < > Ctrl Win Key Alt Alt Win Key Menu Ctrl
  1. Select the new language from the list.

To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow.

ATEN KE8952R-AX - The On-Screen Keyboard - 3

text_image On-screen Keyboard Ctrl+Alt +Del Esc | F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 ~ ! @ # $ % ^ & * ( ) - + ← 1 2 3 4 5 6 7 8 9 0 - = Backspace Tab Q W E R T Y U I O P { } Enter Caps Lock A S D F G H J K L : ' | Shift ↑ Shift ↑ Set Win Key Alt Alt Win Key Menu Ctrl P:Sc SclK Brk Ins Home PgUp Num / * - 7 8 9 Home ↑ PgUp + 4 5 6 → 1 2 3 Enter End ↓ PgDn ← ↓ → 0 Insert . Del

ATEN KE8952R-AX - The On-Screen Keyboard - 4

Mouse Pointer Type

The CN9600 offers a number of mouse pointer options when working in the remote display. Click this icon to select the type that you would like to work with:

ATEN KE8952R-AX - Mouse Pointer Type - 1

text_image Dual Crosshairs Dot Single

Note: 1. The Dot pointer is not available with the Java Client Viewer or the Java Client AP.

  1. Selecting the Single pointer has the same effect as the Toggle mouse display hotkey function (see Toggle Mouse Display, page 287 for details).

  2. The icon on the Control Panel changes to match your choice.

ATEN KE8952R-AX - Mouse Pointer Type - 2

Mouse DynaSync Mode

Clicking this icon selects whether synchronization of the local and remote mouse pointers is accomplished either automatically or manually.

The icon on the toolbar indicates the synchronization mode status as follows:

Icon Function
ATEN KE8952R-AX - Mouse DynaSync Mode - 1The green mark on this icon indicates that Mouse DynaSync is available and is enabled. This is the default setting when Mouse DynaSync is available.
ATEN KE8952R-AX - Mouse DynaSync Mode - 2The red mark on this icon indicates that Mouse DynaSync is available but is not enabled.

When Mouse DynaSync is available, clicking the icon toggles between enabled and disabled. If you choose to disable Mouse DynaSync mode, you must use the manual syncing procedures described in the next section.

Automatic Mouse Synchronization (DynaSync)

Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.

Manual Mouse Synchronization

If you are using Manual mouse synchronization instead of automatic DynaSync and the local mouse pointer goes out of sync with the remote system's mouse pointer, there are a number of methods to bring them back into sync:

  1. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see Adjust mouse, page 287, for details).
  2. Move the pointer into all 4 corners of the screen (in any order).
  3. Drag the Control Panel to a different position on the screen.
  4. Set the mouse speed and acceleration for each problematic computer attached to the switch. See Additional Mouse Synchronization Procedures, page 393, for instructions.

ATEN KE8952R-AX - Manual Mouse Synchronization - 1

Control Panel Configuration

Clicking the Customize Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings:

ATEN KE8952R-AX - Control Panel Configuration - 1

text_image Customize Control Panel Customize Control Panel Auto Hide Video Settings Screen Mode Snapshot Set To Grayscale Zoom Ctrl+Alt+Del On-screen Keyboard Mouse Pointer Mouse Sync Mode NumLock CapsLock ScrLock Hotkeys Virtual Media Customize Control Panel Control Panel Style Transparent Icon Screen Options Full Screen Mode Keep Screen Size Scrolling Method Mouse Movement Scroll Bar User Info User Numbers Snapshot Path: C:\Users\terrynieh\Documents\To Me Browse Format BMP JPEG Quality Lowest 100 Highest JPEG Keyboard Pass Through Enable Window Title Device Name(IP)/Resolution/Frame Rate/Bandwidth OK Cancel

The dialog box is organized into five main sections as described in the table below:

Item Description
Customize Control PanelAllows you to select which icons are displayed in the Control Panel.
Control Panel Style♦ Enabling Transparent makes the Control Panel semi-transparent, so that you can see through it to the display underneath.♦ Enabling Icon causes the Control Panel to display as an icon until you mouse over it. When you mouse over the icon, the full panel comes up.
Item Description
Screen Options◆ If Full Screen Mode is enabled, the remote display fills the entire screen.◆ If Full Screen Mode is not enabled, the remote display appears as a window on the client desktop. If the remote screen is larger than what is able to fit in the window, scroll bars will appear.◆ If Keep Screen Size is enabled, the remote screen is not resized.◆ If the remote resolution is smaller than that of the client monitor, its display appears like a window centered on the screen.◆ If the remote resolution is larger than that of the client monitor, its display is scaled to the client monitor size.◆ If Keep Screen Size is not enabled, the remote screen is resized to fit the client monitor's resolution.
Scrolling MethodIn cases where the remote screen display is larger than your monitor, you can choose how to scroll to the areas that are off-screen.◆ If you select Mouse Movement, the screen will scroll when you move the mouse pointer to your screen border.◆ If you select Scroll Bars, scroll bars appear around the screen borders that you can use to scroll to the off-screen areas.
User InfoIf User Numbers is enabled, the total number of users logged into the unit displays beside the resolution on the second row of the Control Panel (See the Control Panel diagram on page 283 for an example.)
Snapshot Thesesettings let the user configure the unit's screen capture parameters (see the Snapshot description under The Control Panel, page 283):◆ Path lets you select a directory that the captured screens automatically get saved to. Click Browse; navigate to the directory of your choice; then click OK. If you don't specify a directory here, the snapshot is saved to your desktop.◆ Click a radio button to choose whether you want the captured screen to be saved as a BMP or a JPEG (JPG) file.◆ If you choose JPEG, you can select the quality of the captured file with the slider bar. The higher the quality, the better looking the image, but the larger the file size.
Keyboard Pass ThroughWhen this is enabled, the Alt-Tab key press is passed to the remote server and affects that server. If it is not enabled, Alt-Tab acts on your local client computer.
Window Title Usethe drop-down menu to select which remote server information is displayed on the window title.

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Chapter 12

Firmware Upgrade Utility

The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them:

http://www.aten.com

For browser based firmware upgrade, please refer to FW Upgrade on page 259.

Preparation

  1. From a computer that is not part of your installation go to our Internet support site and choose the model name that relates to your KE device to get a list of available Firmware Upgrade Packages.
  2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer.
  3. Be sure that the computer is connected to the same LAN segment as the KE devices.

Starting the Upgrade

To upgrade your firmware:

  1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears:

ATEN KE8952R-AX - Starting the Upgrade - 1

text_image Firmware Upgrade Utility Welcome to the Firmware Upgrade Utility. Put your device into Firmware Upgrade Mode. Use the Firmware Upgrade Cable to connect its Firmware Upgrade Port in your computer (or connect via Ethernet). Agree to the License Agreement; Then Click Next. LICENSE AGREEMENT LICENSE GRANT A IEN International Co., Ltd. ("Licensor") wants to you a non-exclusive, non-transferable license to access and use FIRMWARE UPGRADE UTILITY (the "Product") during the "Term" set forth below. You may install the Product on a hard disk or other storage device; install and use the Product on a file server for use on a network for the purpose of (i) permanent installation onto hard disks or other storage devices or (ii) use of the Product over such network; and make backup copies of the Product. RESTRICTIONS You agree not to modify, adapt, translate, reverse engineer, recompile, discremble or otherwise attempt to discover the source code of the Product, or create derivative works based on the Product, or remove any proprietary notices or labels on the Product, including copyright, trademark or patent pending notices. You may not sublicense the Product or otherwise allow others to use the Product licensed to you. • ] Agree ○ [ Don't Agree Help About < Back Next > Cancel

Note: The screens shown in this section are for reference only.

  1. Read the License Agreement (enable the I Agree radio button).
  2. Click Next. The Firmware Upgrade Utility main screen appears:

ATEN KE8952R-AX - Starting the Upgrade - 2

text_image Firmware Upgrade Utility If Check Firmware Version is checked, the utility compares the device's firmware level with the upgrade file. If the device's version to never, the utility let you decide whether to continue or not. If it is not checked, the utility performs the upgrade directly. Click Next to begin. Device List: Status Messages > Loading & testing files ... > Loading & testing files: OK > Searching for devices ... Device Description Check Firmware Version Progress... Help View Log < Back Next > Cancel
  1. The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Select Master Device list.

ATEN KE8952R-AX - Starting the Upgrade - 3

text_image If Check Firmware Version is checked, the utility compares the device's firmware level with the upgrade files. If the device's version is never, the utility lets you decide whether to continue or not. If it is not checked, the utility performs the upgrade directly. Click Next to begin Device List Select Master Device Master device list: KB690040R-s80135 KB690040R-s80132 KB690040T-s80135 KB690040T-s80110 More than one Master device has been found. Only one Master/leave device can be upgraded at a time. Please select one of the Master devices from the list OK Cancel Device Descriptio Check Firmware Version Program... Help View Log < Back Next > Cancel
  1. After you have made your device selection, Click OK and then Next to begin the upgrade.

ATEN KE8952R-AX - Starting the Upgrade - 4

text_image If Check Firmware Version is checked, the utility compares the device's firmware level with the upgrade files. If the device's version is never, the utility lets you decide whether to continue or not. If it is not checked, the utility performs the upgrade directly. Click Next to begin. Device List KB6900/40R : 000 Device Description CPU : AM3352 Device F/W: Var 1.2.114 Upgrade F/W: Var 1.0.071 MID: 000 Status Messages: > Loading & testing files ... > Loading & testing files: OK > Searching for devices ... > Preparing firmware upgrade ... > Preparing firmware upgrade: OK > Upgrading device KB6900/40R : 0.0 Check Firmware Version Progress... Help View Log Back Next Cancel

If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.

If you didn't enable Check Firmware Version, the Utility installs the upgrade files without checking whether they are a higher level, or not.

As the Upgrade proceeds status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar.

Upgrade Succeeded

After the upgrade has completed, a screen appears to inform you that the procedure was successful:

ATEN KE8952R-AX - Upgrade Succeeded - 1

text_image Firmware Upgrade Utility The Firmware upgrade was successful. Click Finish to close the utility. Device List XB690D40R : 000 Status Messages • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... Upgrading device XB690D40R : 000. CK > Firmware upgrade: OK Device Description CPU : AM3352 Device FWV: Ver 1.2.114 Upgrade FWV: Ver 1.0071 MID: 000 Check Firmware Version Progress... Help View Log

Firmware Upgrade Recovery

If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the device may become inoperable. If you find that the device does not work following a failed or interrupted upgrade, do the following 1. Power off the KE device. 2. Press the Reset button, then power on the KE device while holding Reset. 3. Hold Reset for 7 seconds after the device is powered on. 4. The device will revert to a previous firmware version and recover from the failure. 5. Upgrade the firmware to the most current version available. This Page Intentionally Left Blank

Serial Control Protocol Commands

The KE Series's built-in bi-directional RS-232 serial interface and LAN port connection allows system control via Receivers through a high-end controller or PC. This control feature can also be accessed via TCP/IP through a computer running Telnet. The port for Telnet commands should be set to 9130.

Configuring the Serial Port

The controller's serial port should be configured the same as the Receiver's default configuration, as shown below:
Baud Rate 9600
Data Bits 8
Parity None
Stop Bits 1
Flow Control None
The Receiver's Function Switch should be set to RS-232 Config (see page 44). Before executing RS-232 commands across a network you must install the KE Matrix Manager software on a computer and ensure that it is online. For the Slim Version of KE Series (KE8900ST/8900SR/9900ST). Please make sure the RS-232 Serial Port is not connected before executing commands. On your computer, open a terminal (command line) session. Please press "U/u" to start "CLI Session". ![](images/68855150eab18c08ea9e89f609275704e26e146dac0ff6f0c8731eef126614dd.jpg)
text_image Welcome to ATEN KE8950 User Station Copyright(c) 2009-2013 ATEN International Co., Ltd. --Press U/u to start CLI session --Press ENTER to start TextMenu: Welcome to CLI mode USER NAME:administrator PASSWORD: #>

Device/Profile Commands

When typing a device or profile into a command string, you can enter the name by: IP address (device only), ID or @ with the List number for the device/profile in the command line interface. Note: To find out about the List number for a device/profile, execute a List command (page 324).

Telnet

The KE Series can be operated and configured via a remote terminal session using Telnet. This is a useful means for configuring devices when they are first setup and connected to the network. To log into the KE Series device by means of a Telnet session, do the following: 1. On your computer, open a terminal (command line) session. 2. At the prompt, key in the KE device's IP address with port 9130 in the following way: telnet [IP address] [port] 3. Press Enter. The login screen appears. At the login prompt, provide the Password. ![](images/8c25e1c4673a6ae2707d6245f0c073fc4b7b384d1f8d201ecd892fc990524b68.jpg)
text_image Welcome to CLI mode USER NAME:administrator PASSWORD:password #>

Verification

After sending a command, a verification message appears at the end of the command line. Use the echo command to identify a command by number: - Command OK - the command is correct and performed successfully - Command incorrect - the command has the wrong format and/or values. - Echo Command - at the end of a command string, type: e1234 – where 1234 can be any number. The verification message returns with the echo number.

Switch Port Command

The formula for Switch Port commands is as follows: $$ \begin{array}{l} \text {Command + Output + Num1 + Input + Num2 + Mode + Stream +} \\ \text {Connect + [Enter]} \end{array} $$ 1. For example, if you want to switch the Receiver's connection to Transmitter (192.168.0.20), type the following: $$ \text { sw i192.168.0.20 [Enter] } $$ 2. For example, if you want to disconnect the Receiver from its Transmitter connections, type the following: $$ \text { sw off } [ \text { Enter } ] $$ 3. For example, if you want to connect Receiver (192.168.0.99) to Transmitter (192.168.0.79) with exclusive access to stream video and audio, type the following: $$ \text { sw o192.168.0.99 i192.168.0.79 exclusive video audio on [Enter] } $$ 4. For example, to disconnect Receiver (192.168.0.11) from the video stream and return it to the OSD menu, type the following: $$ \text { sw o192.168.0.11 off [Enter] } $$ 5. For example, to disconnect Receiver (192.168.0.09) from the video stream and logout the OSD, type the following: $$ \text { sw o192.168.0.09 logout [Enter] } $$ 6. For example, to disconnect the Receiver's USB stream, type the following: $$ \text { sw usb off } [ \text { Enter } ] $$ 7. For example, to switch the Receiver to the 5th Transmitter listed in the command line interface, type the following: $$ \text { sw i@5 exclusive all on [Enter] } $$ 8. For example, to switch the Receiver to the 7th Transmitter listed in the command line interface with echo command 4312, type the following: $$ \text { sw i@7 exclusive all on e4312 } $$ 9. For example, to switch Receiver (192.168.0.12) to the 14th Transmitter listed in the command line interface with occupy access to stream video audio and USB, type the following: $$ \mathrm {sw~o192.168.0.12~i@14~occupy~video~audio~usb~on~[Enter]} $$ The following tables show the possible values for the Switch Port commands:
Command Description
sw Switch port command
Output Description
o Output port command (RX)
Num1 Description
xx Output portxx: Receiver ID or IP address
@zz List #zz: 1~99To use the 4th Receiver listed in the command line interface,type: o@4
Input Description
i Input command (TX)
Num2 Description
yy Input portyy: Transmitter ID or IP address
@zz List #zz: 1~99To use the 8th Transmitter listed in the command line interface,type: i@8
Mode Description
exclusive Setsthe Access Mode to exclusive.
share Setsthe Access Mode to share.
occupy Setsthe Access Mode to occupy.
viewonlySets the Access Mode to view only. If the mode is omitted, view only is used by default.
StreamDescription
videoSets the video source stream
audioSets the audio source stream
serialSets the serial source stream
StreamDescription
usb Sets the USB source stream
all Sets all source streams
Connect Description
on Connect
off Disconnect
logout Logout OSD
The following table lists the available Switch Port commands:
CommandOutputNum1InputNum2ModeStreamConnectDescription
sw o xxi yyexclusivevideoaudio serial usb allonSwitch output xx to input yy with exclusive access to source(s).xx: Receiver IDyy: Transmitter ID
sw o xxi yy sharevideoaudio serial usb allonSwitch output xx to input yy with share access to stream source(s).xx: Receiver IDyy: Transmitter ID
sw o xxi yyoccupyvideoaudio serial usb allonSwitch output xx to input yy with occupy access to stream source(s).xx: Receiver IDyy: Transmitter ID
sw o xxi yyviewonlyvideoaudio serial usb allonSwitch output xx to input yy with viewonly access to stream source(s).xx: Receiver IDyy: Transmitter ID
sw o xxoff Switch output xx, disconnect streams, return to OSD menu.xx: Receiver ID
sw o xxlogout Switch output xx, disconnect streams and logout from OSD menu.xx: Receiver ID
swvideo audio serial usb alloffSwitch Receiver stream(s) to disconnect.
CommandOutputNum1InputNum2ModeStreamConnectDescription
sw off Switch Receiverdisconnect streams, return to OSD menu.
sw i @zz exclusiveshare occupy viewonlyvideo audio serial usb allon SwitchSwitch Receiver to input @zz with [mode] access to stream source(s). zz: Transmitter # by order listed in the command line interface.
sw o xx i @zz exclusivevideoaudio serial usb allon SwitchSwitch output xx to input @zz with [mode] access to stream source(s). xx: Receiver ID zz: Transmitter # by order listed in command line interface.
Note: 1. Each command string can be separated with a space. 2. The Mode command string can be skipped and view only will be used by default. 3. Skip the Output and Num1 command strings to configure the local Receiver.

Mute Command

The Mute command allows you to enable or disable the audio. The formula for the Mute command is as follows: $$ \text { Command } + \text { Output } + \text { Num1 } + \text { Control } + [ \text { Enter } ] $$ 1. For example, to turn mute off (audio on) for the Receiver, type the following: $$ \text { mute off } [ \text { Enter } ] $$ 2. For example, to turn mute on for Receiver (192.168.0.11), type the following: $$ \text { mute o192.168.0.11 on [Enter] } $$ 3. For example, to turn mute off for Receiver (192.168.0.18), type the following: $$ \text { mute o192.168.0.18 off [Enter] } $$ The following tables show the possible values for the Mute commands:
Command Description
mute Mute command
Output Description
o Output port command
Num1 Description
xx Output number
Control Description
on Mute on; audio disabled
off Mute off; audio enabled (default)
The following table lists the available Mute commands:
Command Output Num1 Control Description
muteoxxonTurn mute on for output xx xx: Receiver ID
muteoxxoffTurn mute off for output xx xx: Receiver ID
Command Output Num1Control Description
mute on Turn mute on forReceiver
mute off Turn mute off forReceiver
Note: 1. Each command string can be separated with a space. 2. The Control command string can be skipped and off will be used by default. 3. Skip the Output and Num1 command strings to configure the local Receiver.

Profile Command

The Profile command allows you to connect profiles and video walls. The formula for Profile commands is as follows: $$ \text { Command } + \text { Profile } + \text { Num1 } + \text { Control } + [ \text { Enter } ] $$ 1. For example, to connect profile 8 and lock the OSD menu, type the following: $$ \text { profile f8 } [ \text { Enter } ] $$ 2. For example, to connect profile 4 with access to the OSD menu, type the following: $$ \text { profile f4 release [Enter] } $$ 3. For example, to disconnect profile 12 and return to the Receiver to the OSD menu, type the following: $$ \text { profile f12 back [Enter] } $$ The following tables show the possible values for the Profile commands:
Command Description
profile Profile command
Profile Description
f Profile ID
Num1 Description
xx Profileor Video Wall ID
xx: 1-99
Control Description
lock Connect profile, lock access to OSD menu (default)
release Connect profile, allow access to OSD menu
back Disconnect profile, return Receiver to OSD menu
The following table lists the available Profile commands:
CommandProfileNum1ControlDescription
profile f xx lock Connect profile xx, lockOSD accessxx:1~99
profile f xx release Connect profile xx, allowOSD accessxx:1~99
profile f xx backDisconnect profile xxand return Receiver to OSD menuxx: 1~99
Note: 1. Each command string can be separated with a space. 2. The Control command string can be skipped and lock will be used by default. 3. For functional lock and release commands, make sure the Lock OSD when connecting option is checked during Create Profile. Refer to Lock OSD, page 242 for more information.

EDID Command

Extended Display Identification Data (EDID) is a data that contains a display's basic information and is used to communicate with the video source. The EDID commands allow you to change the EDID setting of a Transmitter. For more information on configuring EDID settings, see Properties, page 152. The formula for the EDID command is as follows: $$ \text { Command } + \text { Address } + \text { Number } + \text { Control } + [ \text { Enter } ] $$ 1. For example, if you want to configure device (192.168.0.3) to use the remix EDID mode, type the following: edid a192.168.0.3 remix [Enter] The following tables show the possible values for the EDID commands:
Command Description
edid EDID command
Address Description
a Address command
Number Description
xx Addressnumberxx: Receiver ID or IP address
Control Description
auto Checksthe EDID of all connected displays and the ATEN default EDID to use the best common resolution for all displays.
remix Manuallychecks the EDID of all connected displays and the ATEN default EDID to use the best common resolution for all displays (see EDID Mode, page 164).
default ImplementsATEN's default EDID.(default)
manual Manuallyset the EDID configuration from the Receiver's OSD (see EDID Mode, page 164).
The following table lists the available EDID commands:
CommandAddressNumberControlEnterDescription
edid a xxauto [Enter]Set EDIDof addressxx to auto.xx: Device ID or IP Address
edid a xxremix [Enter]Set EDIDof addressxx to remix.xx: Device ID or IP Address
edid a xxdefault [Enter]Set EDIDof addressxx to default.xx: Device ID or IP Address
edid a xxmanual[Enter]Set EDIDof addressxx to manual.xx: Device ID or IP Address

Reset Command

The Reset command allows you to reset a device back to the default factory settings. Reset includes resetting the devices IP address. Note: The Reset command resets everything but the login information to the factory default settings. To reset the login information, refer to Reset All Information on page 377. The formula for the Reset command is as follows: $$ \text { Command } + \text { Address } + \text { Number } + [ \text { Enter } ] $$ 1. For example, to reset device (192.168.0.95), type the following: reset a192.168.0.95 [Enter] 2. For example, to reset the Receiver, type the following: reset [Enter] The following tables show the possible values for the Reset command:
Command Description
reset Reset command
Address Description
a Address command
Number Description
xx Address number
The following table lists the available Reset commands:
CommandAddressNumEnterDescription
resetaxx[Enter]Reset address xx back to the factory default settingsxx: Device ID or IP Address
reset[Enter]Resets the Receiver settings
Note: 1. Each command string can be separated with a space. 2. Skip the Address and Number command strings to reset the local Receiver.

RS-232 Command

The RS-232 command allows you to set the RS-232 settings for a device. The formula for the RS-232 command is as follows: $$ \begin{array}{l} \text {Command + Address + Number + Baud Rate + Parity + Data Bit +} \\ \text {Stop Bit + Flow Control [ Enter]} \end{array} $$ 1. For example, to set device (192.168.0.33) with a baud rate of 38400, parity of none, data bit of 8, and stop bit of 1, type the following: $$ \text { baud a192.168.0.33 38400 none 8 1 [Enter] } $$ 2. For example, to set the local device with a baud rate of 19200, type the following: $$ \text { baud 19200[Enter] } $$ The following tables show the possible values for the RS-232 command:
Command Description
baud RS-232 command
Address Description
a Address command
Num1 Description
xx Address number
Baud Rate Description
9600 Use 9600 baud rate
19200 Use 19200 baud rate
38400 Use 38400 baud rate
115200 Use 115200 baud rate
Parity Description
None Sets the parity to none
Even Sets the parity to even
Odd Sets the parity to odd
Data BitDescription
5 Sets the data bit to 5
6 Sets the data bit to 6
Data Bit Description
7 Sets the data bit to 7
8 Sets the data bit to 8
Stop Bit Description
1 Sets the stop bit to 1
2 Sets the stop bit to 2
Flow Control Description
None Sets flow control to none
Hardware Sets flow control to hardware
Xon Sets flow control to Xon
Xoff Sets flow control to Xoff
The following table lists the available Baud Rate commands:
CommandAddressNum 1Baud RateParityData BitStop BitFlow ControlDescription
baud axx 9600NoneEven Odd567812None Hardware Xon/XoffSet address xx baud rate to 9600, with parity/ data bit/ stop bit / flow control setting
baud axx 19200NoneEven Odd567812None Hardware Xon/XoffSet address xx baud rate to 19200, with parity/ data bit/ stop bit / flow control setting
baud axx 38400NoneEven Odd567812None Hardware Xon/XoffSet address xx baud rate to 38400, with parity/ data bit/ stop bit / flow control setting
baud axx 115200NoneEven Odd567812None Hardware Xon/XoffSet address xx baud rate to 115200, with parity/ data bit/ stop bit / flow control setting
baud 9600 Set local devicebaud rate to 9600
baud 19200 Set local devicebaud rate to 19200
baud 38400 Set local devicebaud rate to 38400
baud 115200 Set local devicebaud rate to 115200
Note: 1. Each command string can be separated with a space. 2. The Baud Rate value is required but Parity, Data Bit and Stop Bit can be skipped and their setting will not change. 3. Skip the Address and Number command strings to configure the local device settings.

OSD Command

To enable or disable the On-Screen Display (OSD) menu for a Receiver, use the following command: $$ \text { Command } + \text { Output } + \text { Number } + \text { Control } + [ \text { Enter } ] $$ 1. For example, to enable the OSD for Receiver 192.168.0.51, type: osd o192.168.0.51 on [Enter] 2. For example, to disable the OSD for the local Receiver, type: osd off [Enter] The following tables show the possible values for the OSD command:
Command Description
osd OSD command
Output Description
o Output command
Number Description
xx Output numberxx: Receiver ID or IP address
Control Description
on Enable OSD functions
off Disable OSD functions (default)
The following table lists the available OSD commands:
CommandOutputNumberControlEnterDescription
osdoxxon[Enter]Enable OSD functions for output xxx: Receiver ID or IP address
osdoxxoff[Enter]Disable OSD functions for output xx off (default)xx: Receiver ID or IP address
Note: 1. Each command string can be separated with a space. 2. Skip the Output and Number command strings to configure the local Receiver.

List Command

The List command allows you to retrieve information about users, settings and connections. The formula for the List command is as follows: $$ \text { Command } + \text { Output } + \text { Input } + \text { Number } + \text { Control [Enter] } $$ 1. For example, for a complete list of available channels, type the following: list channel [Enter] 2. For example, for a complete list of available profiles, type the following: list profile [Enter] 3. For example, to list all users logged into all OSD menus, type the following: 4. list login [Enter] 5. For example, to list the user logged into the OSD on Receiver (192.168.0.44), type the following: list o192.168.0.44 login [Enter] 6. For example, for a complete list of available connections, type the following: list connection [Enter] 7. For example, to list the current connections on Transmitter (192.168.0.88), type the following: list i192.168.0.88 connection [Enter] The following tables show the possible values for the List command:
Command Description
list List command
Output Description
o Output command
Input Description
i Input command
Number Description
xx Output orInput numberxx: Device ID or IP address
Control Description
channel Lists information about the available channel(s)
profile Lists information about the available profile and TV wall connections
rx Lists information about the Receiver
login Lists information about users logged into to the OSD menu
connection Lists information about a Transmitters current connections
The following table lists the available List commands:
CommandOutputInputNumberControlDescription
list o xxloginList output xx userlogged into OSD.
list o xxrxList output xx Receiverinformation
listixxconnectionList input xxTransmitter information
listchannelList all available channel information
listprofileList all available profile information
listrxList information about all Receivers
listloginList information about all OSD logins
listconnectionList information about all connections
Note: 1. Each command string can be separated with a space. 2. Skip the Output or Input and Number command strings to view the local Receiver.

Read Command

The Read command allows you to retrieve the properties of a device. The formula for the Read command is as follows: $$ \text { Command } + \text { Output } + \text { Input } + \text { Number } + \text { Control [Enter] } $$ 1. For example, to read all of the local Receiver's properties, type the following: $$ \text { read all } [ \text { Enter } ] $$ 2. For example, to read all of Receiver (192.168.0.19) device properties, type the following: $$ \text { read o192.168.0.19 all [Enter] } $$ 3. For example, to read all of Transmitter (192.168.0.28) device properties, type the following: $$ \text { read i192.168.0.28 all [Enter] } $$ 4. For example, to read the basic properties of Receiver (192.168.0.61), type the following: $$ \text { read o192.168.0.61 basic [Enter] } $$ 5. For example, to read the network properties of Transmitter (192.168.0.71), type the following: $$ \text { read i192.168.0.71 network [Enter] } $$ The following tables show the possible values for the Read command:
Command Description
read Read command
Output Description
o Output command
Input Description
i Input command
Number Description
xx Output orInput number
xx: Device ID or IP address
Control Description
all Read all device properties
ControlDescription
basic Read basic properties
network Read network properties
ipsettings Read IP settings
rs232 Read R$232 properties
properties Read connection properties
manager Read KE Matrix Manager software properties
streams Read enable media properties
tx Read source stream IP properties (Receiver)
usbmode Read USB mode properties (Receiver)
multicast Read multicast properties (Transmitter)
videoqtyadvanced Read advanced video properties (Transmitter)
ossettings Read OS properties (Transmitter)
The following table lists the available Read commands:
CommandOutputInput NumberControlDescription
readoixxallRead output or input xx all device properties xx: Device ID or IP address
readoixxbasicRead output or input xx basic properties xx: Device ID or IP address
readoixxnetworkRead output or input xx network properties xx: Device ID or IP address
readoixxipsettingsRead output or input xx IP address properties xx: Device ID or IP address
CommandOutputInputNumberControlDescription
read o i xx rs232 Read output or input xxRS-232 propertiesxx: Device ID or IP address
read o i xx propertiesRead output or input xxconnection propertiesxx: Device ID or IP address
read o i xx managerRead output or input xxKE Matrix Manager IP and port propertiesxx: Device ID or IP address
read o i xx streams Read output or input xxenable media propertiesxx: Device ID or IP address
read o xx tx Read output xx sourcestream IP address propertiesxx: Receiver ID or IP address
read o xx usbmode Read output xx USBmode propertiesxx: Receiver ID or IP address
readixx multicast Read inputput xx multicast propertiesxx: Transmitter ID or IP address
readixxvideoqtyadvancedRead input xx advanced video propertiesxx: Transmitter ID or IP address
readixxossettingsRead input xx OS propertiesxx: Transmitter ID or IP address
readallRead all properties of local Receiver
CommandOutputInput NumberControlDescription
read basicnetwork ipsettings rs232 properties manager streams tx usbmodeRead [control] properties of local Receiver.
Note: 1. Each command string can be separated with a space. 2. Skip the Output or Input and Number command strings to read the local Receiver properties.

Set Command

The Set command allows you to configure the properties of a device. Some settings require that both the device and Matrix Manager are online or the command will fail. The formula for the Set command is as follows: $$ \text { Command } + \text { Output } + \text { Input } + \text { Number } + \text { Control } + \text { Value } + [ \text { Enter } ] $$ 1. For example, to set the name of the local Receiver to KE6940TX1, type the following: $$ \text { set Name } = \text { KE6940TX1 } [ \text { Enter } ] $$ 2. For example, to set the description of Transmitter (192.168.0.33) to KE Room B, type the following: $$ \text { set o192.168.0.19 Description = KE Room B [Enter] } $$ 3. For example, to set the DHCP settings of Transmitter (192.168.0.28) to static, type the following: $$ \text { set i192.168.0.28 dhcpFlag = STATIC [Enter] } $$ 4. For example, to set the IP settings of the local Receiver to 192.168.0.2, type the following: $$ \text { set ipAddr } = 1 9 2. 1 6 8. 0. 2 \text {[ Enter]} $$ 5. For example, to set the Transmitter Video IP setting to 192.168.0.44 for Receiver (192.168.0.56), type the following: $$ \text { set o192.168.0.56 TxVideoIP = 192.168.0.44 [Enter] } $$ The following tables show the possible values for the Set command:
Command Description
set Set command
Output Description
o Output command
Input Description
i Input command
Number Description
xx Output orInput numberxx: Device ID or IP address
Control Description
Name Sets the device name
Description Sets the device description
ipInstallerFlag Sets the IP installer option
dhcpFlag Sets the DHCP setting
ipAddr Sets the IP address
netmask Sets the subnet mask
gw Sets the default gateway
modeFlag Sets the device mode
BaudRate Sets the baud rate setting
Parity Sets the parity setting
DataBit Sets the data bit setting
StopBit Sets the stop bit setting
FlowCtrl Sets the flow control setting
TxVideoIP Sets the Transmitter video IP setting
TxAudioIP Sets the Transmitter audio IP setting
TxUSBIP Sets the Transmitter USB IP setting
TxRSIPSets the Transmitter RS-232 IP setting
VideoEnFlagSets the (enable media) video source stream
AudioEnFlagSets the (enable media) audio source stream
USBEnFlagSets the (enable media) USB source stream
RSEnFlagSets the (enable media) RS232 source stream
ManagerIPSets the KE Matrix Manager software IP
ManagerPortSets the KE Matrix Manager software port
Beeper Sets the beeper
RxVM Sets the USB mode setting
USBSecureSets the USB encryption
PortOS Sets the port OS setting
OSLanguageSets the OS language
videoMCastEnSets the enable multicast video setting
ControlDescription
audioMCastEn Setsthe enable multicast audio setting
Edid Sets theEDID mode selection setting
VideoType Setsthe video type setting
ColorDepth Setsthe color depth setting
BandwidthLimit Setsthe bandwidth limit setting
VideoQty Setsthe video quality setting
BGRefresh Setsthe background refresh setting
Beeper Setsthe beeper setting
OccupyTimeout Setsthe occupy timeout setting
Resolution Setsthe resolution setting
Value Description
=yy Set valueto yyyy: Enter a value that corresponds to the control being used
The following table lists the available Set commands:
CommandOutputInputNumberControlValueDescription
SetoixxNameyySet output or input xx Name to yyxx: Device ID or IP addressyy: Name value
SetoixxDescriptionyySet output or input xx Description to yyxx: Device ID or IP addressyy: Description value
SetSet o ioxx dhcpFlag yyi$et outputxxor input xxiplnstallerFlagyySet output or input xx ipInstallerFlag to yyxx: Device ID or IP addressyy: enable, viewonly, disabledhcpFlag to yyxx: Device ID or IP addressyy: dhcp, static
Set o ixx ipAddr yySet output orinput xxipAddr to yyxx: Device ID or IP addressyy: IP address value
Set o ixx netmask yySet output orinput xxnetmask to yyxx: Device ID or IP addressyy: Subnet mask value
Set o ixx gw yySet output orinput xxgw to yyxx: Device ID or IP addressyy: Default gateway value
Set o ixx modeFlag yySet output orinput xxmodeFlag to yyxx: Device ID or IP addressyy: extender, matrix
Set o ixx BaudRate yySet output orinput xxBaudRate to yyxx: Device ID or IP addressyy: 9600, 19200, 38400, 115200
Set o ixxParityyy Set output orinput xxParity to yyxx: Device ID or IP addressyy: none, even, odd
Set o ixxDataBityy Set output orinput xxDataBit to yyxx: Device ID or IP addressyy: 5, 6, 7, 8
Set o ixx StopBit yy Set output or input xxStopBit to yyxx: Device ID or IP addressyy: 1, 1.5, 2
Set o ixx FlowCtrl yy Set output or input xxFlowCtrl to yyxx: Device ID or IP addressyy: none, hardware, Xon, Xoff
Set o ixx TxVideoIP yy Set output xxTxVideoIP to yyxx: Device ID or IP addressyy: IP address value
Set o xxxx TxAudioIP yy Set output xxTxAudioIP to yyxx: Device ID or IP addressyy: IP address value
Set o xxxx TxUSBIP yy Set output xx TxUSBIPto yyxx: Device ID or IP addressyy: IP address value
Set o xxxx TxRSIPyy Set output xx TxRSIPto yyxx: Device ID or IP addressyy: IP address value
Set o ixxVideoEnFlagyy Set output or input xxVideoEnFlag to yyxx: Device ID or IP addressyy: enable, disable
Set o ixxAudioEnFlagyy Set output or input xxAudioEnFlag to yyxx: Device ID or IP addressyy: enable, disable
Set o ixx USBEnFlag yySet output or input xxUSBEnFlag to yyxx: Device ID or IP addressyy: enable, disable
Set o ixx RSEnFlag yySet output or input xxRSEnFlag to yyxx: Device ID or IP addressyy: enable, disable
Set o ixx ManagerIP yySet output or input xxManagerIP to yyxx: Device ID or IP addressyy: KE Matrix Manager software IP address
Set o ixx ManagerPort yySet output or input xxManagerPort to yyxx: Device ID or IP addressyy: KE Matrix Manager software port
Set o ixx Beeper yy Set output or input xxBeeper to yyxx: Device ID or IP addressyy: enable, disable
Set o xx RxVMyy Set output xx RxVM toyyxx: Device ID or IP addressyy: vm, vusb
Set oxxUSBSecure yy Set output xxUSBSecure to yyxx: Device ID or IP addressyy: on, off
Seti xxPortOSyy Set input xx PortOSS to yyxx: Device ID or IP addressyy: win, mac, sun, other
Set i xxOSLanguageyySet inputxxOSLanguage to yyxx: Device ID or IP addressyy: english, japanese, french, german, spanish, korean, chinese(traditional), english(uk), swedish, arabic, belgian, canadian-bilingual, french(canada), czech, danish, finnish, greek, hebrew, hungarian, international(iso), italian, latin american, dutch, norwegian, persian(farsi), polish, portuguese, russian, slovak, french (switzerland), german (switzerland), switzerland, reserved, turkish-q, reserved, serbo-croatian
Set i xxvideoMCastEnyySet input xxvideoMCastEn to yyxx: Device ID or IP addressyy: enable, disable
Set i xxaudioMCastEnyySet input xxaudioMCastEn to yyxx: Device ID or IP addressyy: enable, disable
Set i xxEdid yySet inputxx Edidto yyxx: Device ID or IP addressyy: default, auto, manual, remix
Set i xxVideoTypeyySet inputxx VideoTypeto yyxx: Device ID or IP addressyy: dvi-d, dvi-a
Set i xxColorDepth yySet input xxColorDepthto yyxx: Device ID or IP addressyy: 8, 16, 24,and 36 (only for KE89 Series)
Set i xxBandwidthLimityy Set input xxBandwidthLimit to yyxx: Device ID or IP addressyy: unlimited, 100, 200, 500
Set i xxVideoQty yySet input xxVideoQtyto yyxx: Device ID or IP addressyy: 1, 2, 3, 4, 5
Set i xxBGRefresh yySet input xxBGRefreshto yyxx: Device ID or IP addressyy: off, 16, 32, 64, 128, 256
Set i xxOccupyTimeoutyy Set input xxOccupyTimeout to yyxx: Device ID or IP addressyy: 1~240
Set i xx Resolution on yy Set input xx Resolutionto yyxx: Device ID or IP addressyy: 1920x1200, 1920x1080, 1680x1050, 1600x1200, 1600x900, 1440x900, 1400x1050, 1366x768, 1280x1024, 1280x960, 1280x720, 1152x864, 1024x768, 800x600, 720x400, 640x480, 2560x1080*, 3840x2160*, 1920x1440*, 2560x1600*, 2560x1440*, 2048x1536**Only for KE89 Series

Safety Instructions

General

- This product is for indoor use only. - Read all of these instructions. Save them for future reference. ◆ Follow all warnings and instructions marked on the device. - Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. ♦ Do not use the device near water. - Do not place the device near, or over, radiators or heat registers. - The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered. - The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built-in enclosure unless adequate ventilation has been provided. - Never spill liquid of any kind on the device. - Avoid circuit overloads. Before connecting equipment to a circuit, know the power supply’s limit and never exceed it. Always review the electrical specifications of a circuit to ensure that you are not creating a dangerous condition or that one doesn’t already exist. Circuit overloads can cause a fire and destroy equipment. - Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. - The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. - The device is designed for IT power distribution systems with 230V phase-to-phase voltage. - To prevent damage to your installation it is important that all devices are properly grounded. - The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes. - Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over. - If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. - To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). - Position system cables and power cables carefully; Be sure that nothing rests on any cables. - Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock. - Do not attempt to service the device yourself. Refer all servicing to qualified service personnel. - If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair. - The power cord or plug has become damaged or frayed. ♦ Liquid has been spilled into the device. - The device has been exposed to rain or water. - The device has been dropped, or the cabinet has been damaged. - The device exhibits a distinct change in performance, indicating a need for service. - The device does not operate normally when the operating instructions are followed. - Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.

Rack Mounting

- Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. - Always load the rack from the bottom up, and load the heaviest item in the rack first. - Make sure that the rack is level and stable before extending a device from the rack. - Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers. - After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack. - Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating. - Make sure that all equipment used on the rack – including power strips and other electrical connectors – is properly grounded. - Ensure that proper airflow is provided to devices in the rack. - Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer. - Do not step on or stand on any device when servicing other devices in a rack.

Technical Support

International

- For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com - For telephone support, see Telephone Support, page iii. North America
Email Support support@aten-usa.com
Online Technical SupportTroubleshooting Documentation Software Updateshttp://www.aten-usa.com/support
Telephone Support 1-888-999-ATENext 49881-949-428-1111
When you contact us, please have the following information ready beforehand: ◆ Product model number, serial number, and date of purchase. - Your computer configuration, including operating system, revision level, expansion cards, and software. ◆ Any error messages displayed at the time the error occurred. ◆ The sequence of operations that led up to the error. ◆ Any other information you feel may be of help.

Specifications

KE6900T / KE6940T
Function KE6900T KE6940T
Connectors Console PortsKeyboard 1 x USB Type A Female (White)
Video 1 x DVI-I Female(White)2 x DVI-I Female(White)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
KVM PortsKB / Mouse USB Type B Female (White)
Speaker 1 x Mini Stereo Jack (Green)
Mic. 1 x Mini Stereo Jack (Pink)
Video 1 x DVI-I Female(White)2 x DVI-I Female(White)
RS-232 1 x DB-9 Female (Black)
Power 1 x DC Jack (Black)
LAN1 x RJ-45 Female (Black)
SwitchesFunction1 x Slide switch (Black)(Auto, RS-232 Config, Local)
Reset1 x Semi-recessed Pushbutton
LEDs LAN1 (Green / Orange)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard / MouseUSB
Power ConsumptionDC 5V, 7.34WDC 5V, 8.91W
Video ResolutionUp to 1920 x 1200
EnvironmentOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Physical PropertiesHousing Metal
Weight 1.14 kg 1.15 kg
Dimensions (L x W x H)21.50 x 16.29 x 4.18 cm
KE6900R / KE6940R
Function KE6900R KE6940R
Connectors USB Virtual Media 2 x USB Type A Female (White)
Console PortsKeyboard 1 x USB Type A Female (White)
Video 1 x DVI-I Female(White)2 x DVI-I Female(White)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
Power 1 x DC Jack (Black)
LAN 1 x RJ-45 Female (Black)
Switches OSD1 x Pushbutton
Video 1 x Pushbutton
Graphics1 x Pushbutton
Function1 x Slide Switch (Black)(Extension, RS-232 Config)
Reset1 x Semi-recessed Pushbutton
LEDs LAN1 (Green / Orange)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard / MouseUSB
Power ConsumptionDC 5V, 6.9W DC 5V, 9.53W
Video ResolutionUp to 1920 x 1200
EnvironmentOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Physical PropertiesHousingMetal
Weight1.25 kg 1.25 kg
Dimensions(L x W x H)22.75 x 17.16 x 5.48 cm
KE6900AT / KE6940AT
Function KE6900AT KE6940AT
ConnectorsConsole PortsKeyboard 1 x USB Type A Female (White)
Video 1 x DVI-I Female(White)2 x DVI-I Female(White)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
KVM PortsKB / Mouse 1 x USB Type B Female (White)
Speaker 1 x Mini Stereo Jack (Green)
Mic. 1 x Mini Stereo Jack (Pink)
Video 1 x DVI-I Female(White)2 x DVI-I Female(White)
RS-2321 x DB-9 Female (Black)
Power2 x DC Jack (Black)
LAN1 x RJ-45 Female (Black)1 x SFP Slot
SwitchesFunction1 x Slide switch (Black)(Auto, RS-232 Config/Access Control, Local)
Reset1 x Semi-recessed Pushbutton
LEDsLAN1 (10: Orange / 100: Orange & Green / 1000: Green)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard / MouseUSB
Power ConsumptionDC 5V, 7.95WDC 5V, 12.2W
Video ResolutionUp to 1920 x 1200 @ 60Hz
EnvironmentOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Physical PropertiesHousing Metal
Weight 1.15 kg (2.53 lb)1.17 kg (2.58 lb)
Dimensions(L x W x H)21.50 x 16.33 x 4.18 cm(8.46 x 6.43 x 1.65 in.)
KE6900AR / KE6940AR
Function KE6900AR KE6940AR
Connectors USB Virtual Media 2 x USB Type A Female (White)
Console PortsKeyboard 1 x USB Type A Female (White)
Video 1 x DVI-I Female (White)2 x DVI-I Female (White)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
Power 2 x DC Jack (Black)
LAN 1 x RJ-45 Female (Black) 1 x SFP Slot
Switches OSD1 x Pushbutton
Video1 x Pushbutton
Graphics1 x Pushbutton
Function1 x Slide Switch (Black) (Extension, RS-232 Config)
Reset1 x Semi-recessed Pushbutton
LEDs LAN1 (10: Orange / 100: Orange & Green / 1000: Green)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard / MouseUSB
Power ConsumptionDC 5V, 6.35W DC 5V, 8.51W
Video ResolutionUp to 1920 x 1200 @ 60Hz
EnvironmentOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Physical PropertiesHousingMetal
Weight1.30 kg (2.86 lb) 1.31 kg (2.89 lb)
Dimensions (L x W x H)22.75 x 17.16 x 5.48 cm (8.96 x 6.76 x 2.16 in.)
KE6900AiT / KE6940AiT
Function KE6900AiT KE6940AiT
Connectors Cconsole PortsKeyboard 1 x USB Type A Female (White)
Video 1 x DVI-I Female(White)2 x DVI-I Female(White)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
KVM PortsKB / Mouse 1 x USB Type B Female (White)
Speaker 1 x Mini Stereo Jack (Green)
Mic. 1 x Mini Stereo Jack (Pink)
Video 1 x DVI-I Female(White)2 x DVI-I Female(White)
RS-232 1 x DB-9 Female (Black)
Power2 x DC Jack (Black)
LAN1 x RJ-45 Female (Black)1 x SFP Slot
Internet Port1 x RJ-45 Female (Black)
SwitchesFunction1 x Slide switch (Black)(Auto, RS-232 Config/Access Control, Local)
Reset1 x Semi-recessed Pushbutton
LEDsLAN1 (10: Orange / 100: Orange & Green / 1000: Green)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard / MouseUSB
Power ConsumptionDC 12V:12W:60BTUDC 12V: 18.36W:90BTU
Video ResolutionUp to 1920 x 1200 @ 60Hz
EnvironmentOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Function KE6900AiTKE6940AiT
Physical PropertiesHousing Metal
Weight 1.16 kg (2.56 lb)1.18 kg (2.60 lb)
Dimensions(L x W x H)21.50 x 16.33 x 4.18 cm(8.46 x 6.43 x 1.65 in.)
KE6900ST
Function KE6900ST
ConnectorsKVM PortsKB / Mouse UUSB Type B Female (White)
Video 1 x DVI-D Male (White)
RS-232 1 x DB-9 Female (Black)
Power 1 x DC Jack (Black)
LAN 1 x RJ-45 Female (Black)
Switch Reset 1x Semi-recessed Pushbutton
LEDs LAN 1 (Green / Orange)
Emulation Keyboard / Mouse USB
Power Consumption 5 V / 7.3 W
Video ResolutionUp to 1920 x 1200
EnvironmentOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Physical PropertiesHousingMetal
Weight0.43 kg
Dimensions(L x W x H)14.39 x 10.30 x 3.00 cm
KE6910
Function KE6910RKE6910T
Connectors Virtual Media 2 x USB Type A Female(White)N/A
Console Ports 2 x USB Type A Female(White)2 x USB Type A Female(White)
1 x DVI-D Female (White) 1 x DVI-D Female (White)
1 x Mini Stereo Jack(Green)
1 x Mini Stereo Jack(Pink)
1 x DB-9 Male (Black) 1 x DB-9 Male (Black)
KVM Ports N/A 1 x USB Type B Female(White)
1 x DVI-D Female (White)
1 x Mini Stereo Jack(Green)
1 x Mini Stereo Jack(Pink)
1 x DB-9 Male (Black)
Power 2 x DC Jack (Black) 2 x DC Jack (Black)
LAN 1 x RJ-45 (Black)1 x SFP Slot
Switches OSD1 x PushbuttonN/A
Video1 x PushbuttonN/A
Graphics1 x PushbuttonN/A
Reset1 x Semi-recessed Pushbutton
ModeSelection1 x Slide Switch(Extension, RS-232 Config)1 x Slide Switch(Auto, RS-232 Config/Access Control, Local)
LEDs10/100/1000Mbps1 (10: Orange / 100: Orange & Green / 1000: Green)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard /MouseUSB
Power Consumption DC 5V, 9.02 W DC 5V, 10.02 W
Video Resolution Up to 2560 x 2048 @ 50 Hz
Environment OOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity 0–95% RH, Non-condensing
Physical PropertiesHousing Metal
Weight 1.26 kg1.13 kg
Dimensions (L x W x H)22.75 x 17.16 x 5.48 cm 21.5 x 16.33 x 4.18 cm
KE6912
Function KE6912RKE6912T
Connectors Virtual Media 2 x USB Type A Female (White)N/A
Power Consumption DC48V / 11.27W (PoE) DC48V / 12.53W (PoE)
Video Resolution Up to 2560 x2048 @ 50 Hz
Environment OOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity 0–95% RH, Non-condensing
Physical PropertiesHousing Metal
Weight 1.28 kg1.17 kg
Dimensions (L x W x H)22.75 x 17.16 x 5.48 cm 21.5 x 16.33 x 4.18 cm
KE6920
Function KE6920RKE6920T
Connectors Virtual Media 2 x USB Type A Female(White)N/A
Console Ports 2 x USB Type A Female(White)2 x USB Type A Female(White)
KVM Ports N/A1 x USB Type B Female(White)
1 x DVI-D Female (White)
1 x Mini Stereo Jack(Green)
1 x Mini Stereo Jack(Pink)
1 x DB-9 Male (Black)
Power 2 x DCJack (Black) 2 x DC Jack (Black)
LAN 1 x RJ-45(Black)2 x SFP Slot
Switches OSD1 x PushbuttonN/A
Video1 x PushbuttonN/A
Graphics1 x PushbuttonN/A
Reset1 x Semi-recessed Pushbutton
ModeSelection1 x Slide Switch(Extension, RS-232 Config)1 x Slide Switch(Auto, RS-232 Config/Access Control, Local)
LEDs10/100/1000Mbps1 (10: Orange / 100: Orange & Green / 1000: Green)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard /MouseUSB
Power Consumption DC 5V, 8.86 W DC 5V, 10.87 W
Video Resolution Up to 2560 x 2048 @ 50 Hz / 2560 x 1600 @ 60 Hz
Environment OOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity 0–95% RH, Non-condensing
Physical PropertiesHousing Metal
Weight 1.27 kg(2.8 lb) 1.15 kg (2.53 lb)
Dimensions (L x W x H)22.75 x 17.16 x 5.48 cm (8.96 x 6.76 x 2.16 in.)21.50 x 16.33 x 4.18 cm (8.46 x 6.43 x 1.65 in.)
KE6922
Function KE6922RKE6922T
Connectors Virtual Media 2 x USB Type A Female (White)N/A
Power Consumption DC48V / 11.54W DC48V / 13.59W
Video Resolution Up to 2560 x2048 @ 50 Hz / 2560 x 1600 @ 60 Hz
Environment OOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity 0–95% RH, Non-condensing
Physical PropertiesHousing Metal
Weight 1.30 kg(2.86 lb) 1.18 kg (2.6 lb)
Dimensions (L x W x H)22.75 x 17.16 x 5.48 cm (8.96 x 6.76 x 2.16 in.)21.50 x 16.33 x 4.18 cm (8.46 x 6.43 x 1.65 in.)
KE8900S
Function KE8900SR KE8900ST
Connectors Virtual Media 2 x USB Type A Female (Black)N/A
Console Ports2 x USB Type A Female (Black)N/A
1 x HDMI Female (Black)
1 x DB-9 Male (Black)
KVM Ports N/A1 x USB Type B Female(White)
1 x HDMI Female (Black)
1 x DB-9 Male (Black)
Power 1 x DCJack (Black) 1 x DC Jack (Black)
1 x 3-Pole Terminal Block Connector (Green)
LAN 1 x RJ-45(Black)
Switches Reset1 x Semi-recessed Pushbutton
LEDs10/100/1000 Mbps1 (10: Orange / 100: Orange & Green / 1000: Green)
Power1 x Blue
EmulationKeyboard / MouseUSB
Power ConsumptionDC 5V, 4.35 WDC 5V, 3.8 WDC 48V, 5.53 W
Video ResolutionUp to 1920 x 1200 @ 60 Hz
EnvironmentOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Physical PropertiesHousingMetal
Weight0.64 kg0.65 kg
Dimensions (L x W x H)18.20 x 11.75 x 2.87 cm
KE8950T / KE8952T
Function KE8950T KE8952T
Connectors Console PortsKeyboard 1 x USB Type A Female (White)
Video 1 x HDMI Female (Silver)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
KVM PortsKB / Mouse 1 x USB Type B Female (White)
Speaker 1 x Mini Stereo Jack (Green)
Mic. 1 x Mini Stereo Jack (Pink)
Video 1 x HDMI Female (Silver)
RS-232 1 x DB-9 Female (Black)
LAN 1 x RJ-45 Female(Black)1 x RJ-45 Female (Black; PoE)
LAN1 x SFP Module Female (Black)
Power1 x DC Jack (Black)
SwitchesFunction1 x Slide Switch (Black)(Auto, RS-232 Config, Local)
Reset1 x Semi-recessed Pushbutton
LEDsLAN1 (10: Orange / 100: Orange & Green / 1000: Green)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard / MouseUSB
Power ConsumptionDC 5V, 7.22 WDC48V, 9.02W (PoE)
Video ResolutionUp to 3840 x 2160 @ 30 Hz (4:4:4)
EnvironmentOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Physical PropertiesHousingMetal
Weight1.10 kg (2.42 lb)1.13 kg (2.49 lb)
Dimensions(L x W x H)21.50 x 16.29 x 4.18 cm(8.46 x 6.41 x 1.65 in.)
KE8950R / KE8952R
Function KE8950R KE8952R
Connectors USB Virtual Media 2 x USB Type A Female (White)
Console PortsKeyboard 1 x USB Type A Female (White)
Video 1 x HDMI Female (Silver)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
LAN 1 x RJ-45 Female (Black)1 x RJ-45 Female (Black; PoE)
LAN 1 x SFP Module Female (Black)
Power 1 x DC Jack (Black)
Switches OSD1 x Pushbutton
Video1 x Pushbutton
Graphics1 x Pushbutton
Function1 x Slide Switch (Black)(Extension, RS-232 Config)
Reset1 x Semi-recessed Pushbutton
LEDsLAN1 (10: Orange / 100: Orange & Green / 1000: Green)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard / MouseUSB
Power ConsumptionDC 5V, 5.65 WDC48V, 7.06W (PoE)
Video Resolution Up to 3840 x 2160 @ 30 Hz (4:4:4)
EnvironmentOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Physical PropertiesHousingMetal
Weight1.23 kg (2.71 lb)1.26 kg (2.78 lb)
Dimensions(L x W x H)22.75 x 17.16 x 5.48 cm(8.96 x 6.76 x 2.16 in.)
KE9900ST
Function KE9900ST
Connectors KVM Ports 1 x USB Type BFemale (White)
1 x DisplayPort Female (Black)
1 x DB-9 Male (Black)
Power 1 x DC Jack (Black)
1 x 3-Pole Terminal Block Connector (Green)
LAN 1 x RJ-45 (Black)
Switches Reset1 x Semi-recessed Pushbutton
LEDs 10/100/11000 Mbps 1 (10: Orange / 100: Orange & Green / 1000: Green)
Power 1 x Blue
Emulation Keyboard / Mouse USB
Power Consumption DC 5V, 4.75 W; DC 48V, 6.97 W
Video ResolutionUp to 1920 x 1200 @ 60 Hz
EnvironmentOperating Temp. 0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Physical PropertiesHousingMetal
Weight0.65 kg (1.43 lb)
Dimensions(L x W x H)18.20 x 11.75 x 2.87 cm(7.17 x 4.63 x 1.13 in.)
KE9950
Function KE9950RKE9950T
Connectors Virtual Media 2 x USB Type A Female(White)N/A
Console Ports 2 x USB Type A Female (White)
1 x DB-9 Male (Black)
KVM Ports N/A 1 x USB Type B Female(White)
1 x DisplayPort Female(Black)
1 x Mini Stereo Jack(Green)
1 x Mini Stereo Jack(Pink)
1 x DB-9 Male (Black)
Power 2 x DC Jack (Black)
LAN 1 x RJ-45 (Black)1 x SFP Slot
Switches OSD1 x Pushbutton N/A
Video 1 x Pushbutton N/A
Graphics1 x Pushbutton N/A
Reset1 x Semi-recessed Pushbutton
ModeSelection1 x Slide Switch(Extension, RS-232 Config)1 x Slide Switch(Auto, RS-232 Config/Access Control, Local)
LEDs10/100/1000Mbps1 (10: Orange / 100: Orange & Green / 1000: Green)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard /MouseUSB
Power ConsumptionDC 5V, 8.03 W DC 5V, 9.51 W
Video ResolutionUp to 3840 x 2160 @ 30 Hz
Environment OOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity 0–95% RH, Non-condensing
Physical PropertiesHousing Metal
Weight 1.24 kg(2.73 lb) 1.12 kg (2.47 lb)
Dimensions (L x W x H)22.75 x 17.16 x 5.48 cm (8.96 x 6.76 x 2.16 in.)21.50 x 16.29 x 4.18 cm (8.46 x 6.41 x 1.65 in.)
KE9952
Function KE9952RKE9952T
Connectors Virtual Media 2 x UUSB Type A Female(White)N/A
Console Ports 2 x USB Type A Female (White)
1 x DB-9 Male (Black)
KVM Ports N/A 1 x USB Type B Female(White)
1 x DisplayPort Female(Black)
1 x Mini Stereo Jack(Green)
1 x Mini Stereo Jack(Pink)
1 x DB-9 Male (Black)
Power 1 x DC Jack (Black)1 x RJ-45 (Black, PoE)1 x DC Jack (Black)1 x RJ-45 (Black, PoE)
LAN 1 x RJ-45 (Black, PoE)1 x SFP Slot1 x RJ-45 (Black, PoE)1 x SFP Slot
Switches OSD1 x Pushbutton N/A
Video 1 x Pushbutton
Graphics 1 x Pushbutton
Reset1 x Semi-recessed Pushbutton
ModeSelection1 x Slide Switch(Extension, RS-232 Config)1 x Slide Switch(Auto, RS-232 Config/Access Control, Local)
LEDs10/100/1000Mbps1 (10: Orange / 100: Orange & Green / 1000: Green)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard /MouseUSB
Power ConsumptionDC48V / 10.04W (PoE)DC48V / 11.88W (PoE)
Video Resolution Up to 3840 x 2160 @ 30 Hz
Environment OOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity 0–95% RH, Non-condensing
Physical PropertiesHousing Metal
Weight 1.27 kg(2.8 lb) 1.15 kg (2.53 lb)
Dimensions (L x W x H)22.75 x 17.16 x 5.48 cm (8.96 x 6.76 x 2.16 in.)21.50 x 16.29 x 4.18 cm (8.46 x 6.41 x 1.65 in.)

Optional Rack Mounting

For convenience and flexibility, three optional rack mounting kits are available as shown in the following table:
Mounting Type Model
Dual Rack Mount Kit* 2X-021G
Single Rack Mount Kit* 2X-031G
Video Extender Rack Mount Kit** (for KE6900ST, KE8900ST, KE8900SR and KE9900ST)VE-RMK 1U
\*Supports KE6900/KE6900A/KE6910/KE6912/KE6920/KE6922/KE6940/KE6940A/KE8950/KE8952/KE9950/KE9952. \*\*Please refer to VE-RMK 1U User Manual on how to mount these units.

Dual Rack Mounting

The 2X-021G Dual Rack Mounting Kit installs two KE6900/KE6900A/KE6910/KE6912/KE6920/KE6922/KE6940/KE6940A/KE8950/KE8952/KE9950/KE9952 units side by side in 1U of server rack space.

Transmitter Dual Rack Mounting

KE8950T is the example used here. 1. Remove four screws from the units and then use the same screws to secure the units together with the link bracket provided with the kit. ![](images/9f907d5de8ef96a58221ead494d1fb7124dc4c0aa9a4c900f80dca74b1e65cc5.jpg)
text_image Link Bracket
2. Remove the bottom and side screws from each unit. ![](images/e9304a9266cf13edd89d15c49a043f0255ce8f4578d46a8678751e0907d27b40.jpg)
text_image Remove screws Remove screws
3. Use the screws in step 2 to install the left and right mounting brackets. ![](images/c996517b63e1a6a65c5d445b463387f87e5b26e7c1e2f589484e6d8c73a0d213.jpg)
natural_image Line drawing of a computer monitor chassis with ports and connectors (no text or labels)
4. Screw the mounting brackets to the rack. ![](images/dce3882070fc117dc54661e56ba7091902faaba6c0b7e9605c6b4cbb257928ee.jpg)
natural_image Isometric line drawing of a server rack with ventilation grilles and drive bays (no text or symbols)

Receiver Dual Rack Mounting

KE8950R is the example used here. 1. Remove the eight screws and plastic guards from the receiver units. ![](images/aa7d28670a781f9f4e58c5791cdb0446343be16e08d514770837a1d639ae81cc.jpg)
text_image ALTUSON ALTUSON
2. Remove four screws from the units and then use the same screws to secure the units together with the link bracket provided with the kit. ![](images/b82682fa34b5bbbd2ffdd0bf677448b930b68cf85d0af72ab03db9e9bcda7ff3.jpg)
text_image Link Bracket
3. Remove the bottom and side screws from each unit. ![](images/f02e26f4c92fdfd4e06e91a0595e6b1bc6f87f0cedb1c0bfa49437f317eeb503.jpg)
text_image Remove Screws Remove Screws
4. Use the screws in step 3 to install the left and right mounting brackets. ![](images/67d20a30575d40ffe8aefd1eece09a8534162ada523242a6e9889acdde150f1e.jpg)
natural_image Technical line drawing of a multi-chamber electronic device with ports and connectors (no text or symbols)
5. Screw the mounting brackets to the rack. ![](images/25007fae682c70ec778510c62f58b24a46897119c51e364a0e04a4d54e6d3eb6.jpg)
natural_image Technical line drawing of a mechanical assembly with clamping elements and mounting brackets (no text or symbols)

Single Rack Mounting

The 2X-031G Single Rack Mounting kit installs one KE6900/KE6940/KE8950/KE8952 unit in 1U of server rack space. 1. Remove the eight screws and plastic guards from the unit (Receiver units only). ![](images/b2a7f12323eda6392d1bf6e19a8a6c4144aeb174c8a2b37cdd178a6e29e4f438.jpg)
text_image ALTUSON ALTUSON
2. Remove the bottom and side screws from the unit. ![](images/b4728e0f6b6486f6be17f6550895fd57e97f86bac8ba54172406caa98547871f.jpg)
natural_image Isometric line drawing of a device rear panel with ports and connectors (no text or symbols)
3. Use the screws in step 2 to install the right and left mounting brackets. ![](images/9c986ab746883d1c3c939ce8875a96d7f699bf7da8733eb25386836ceb3da2b2.jpg)
natural_image Technical line drawing of a computer interface unit with ports and connectors (no text or symbols)
4. Screw the mounting brackets to the rack. ![](images/f897066db340ea6b8513963930ddba7c468c91836c53c2f074aaeac0b05ece8e.jpg)
natural_image Isometric line drawing of a server rack with vertical supports and a central device (no text or symbols)

IP Installer

From a client computer running Windows, an IP address for a transmitter or receiver can be assigned with the IP Installer utility. The utility can be obtained from the Download area of our website or from the product page on the Software & Driver tab. After downloading the utility to your client computer, do the following: 1. Unzip the contents of IPInstaller.zip to a directory on your hard drive. 2. Go to the directory that you unzipped the IPInstaller program to and run IPInstaller.exe. A dialog box similar to the one below appears: ![](images/ac9a06c3623e43fbd84f4e6dc0f5c7ddeab18bb04dcda90fbd6da895cf83a961.jpg)
text_image Network Device IP Installer Device list: Device Name Model Name MAC Address IP Address KE6900T KE6900T 00-10-74-a9-01-10 172.17.17.67 KE6940T KE6940T 00-10-74-a9-01-35 172.17.17.61 KE6900R KE6900R 00-10-74-a8-01-12 172.17.17.60 KE6940R KE6940R 00-10-74-a8-01-35 172.17.17.80 SN3101 SN3101 00-10-74-42-00-31 172.17.17.18 Protocol: IPv4 Network adapter: MAC: 00-19-db-ea-8c-d3, IP: 172.17.17.20 IPv4 settings Obtain an IP address automatically (DHCP) Use the following IP address: IP address: 172 . 17 . 17 . 67 Subnet mask: 255 . 255 . 255 . 0 Default gateway: 172 . 17 . 17 . 254 Enumerate Set IP IPv6 address: Subnet prefix length: Default gateway:
3. Select the Transmitter or Receiver in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want. The MAC address is located on the devices bottom panel. 4. Select either Obtain an IP address automatically (DHCP), or Specify an IP address. If you chose the latter, fill the IP Address, Subnet Mask, and Gateway fields with the information appropriate to your network. 5. Click Set IP. 6. After the IP address shows up in the Device List, click Exit.

Trusted Certificates

Overview

When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device's certificate is not trusted, and asks if you want to proceed. ![](images/db3c1fef72c3bf2008ac6cb9405e675c31e4afcc487bbf175d12c7a7cb190f6c.jpg)
text_image Security Alert Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the site's security certificate. The security certificate was issued by a company you have not chosen to trust. View the certificate to determine whether you want to trust the certifying authority. The security certificate date is valid. The name on the security certificate is invalid or does not match the name of the site Do you want to proceed? Yes No View Certificate
The certificate can be trusted, but the alert is triggered because the certificate's name is not found on the Microsoft list of Trusted Authorities. You can ignore the warning and click Yes to go on.

Self-Signed Private Certificates

If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1. Go to the directory where you downloaded and extracted openssl.exe to. 2. Run openssl.exe with the following parameters: openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf Note: 1. The command should be entered all on one line (i.e., do not press [Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., "ATEN International"). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.

Examples

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf -subj "/C=yourcountry/ST=yourstateorprovince/L=yourlocationor city/O=yourorganization/OU=yourorganizationalunit/ CN=yourcommonname/emailAddress=name@yourcompany.com
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf -subj "/C=CA/ST=BC/L=Richmond/O=ATEN International/OU=ATEN /CN=ATEN/emailAddress=eservice@aten.com.tw 

Importing the Files

After the openssl.exe program completes, two files – CA.key (the private key) and CA.cer (the self-signed SSL certificate) – are created in the directory that you ran the program from.

Reset All Information

To reset all information (including passwords) to their default settings, follow the steps below: 1. Power off the unit and remove its housing. 2. Use a jumper cap to short the mainboard pins labeled DEFAULT PASSWORD. An example is shown: ![](images/54f637858c4173b1be12e8eebdbad9fe11021453587027bdee107852f44d0799.jpg)
natural_image Top-down schematic of an electronic circuit board layout with components and connectors (no text or labels)
3. Power on the unit. 4. After the unit is turned on, power off the unit. 5. Remove the jumper cap from the Reset pins and close the housing. 6. Power on the unit again. After powering on the unit, you can use the default administrator Username and Password (see Logging In, page 183) to log in.

Default Password Pins

The Default Password pins for different models are shown below. KE6900ST ![](images/213d29ba261709538ba53d73f76ff0362dbcba0d04fb97382c25b3063be001c8.jpg)
natural_image Top-down architectural floor plan showing room layouts and structural elements (no text or labels)
KE6900AR ![](images/4f986e3c04dc862489c6c6dce398e21887879efbe0a483225d18f2fbf362140e.jpg)
natural_image Top-down schematic of a computer motherboard showing connectors, drive bays, and a grid-patterned circuit board (no text or labels)
KE6900AT ![](images/43605acc9acde8bf52c2a5edc6633934979c7a39e401f88c920d653ea3d3cacd.jpg)
natural_image Pure electrical circuit lines without any symbols
KE6900AiT ![](images/209376110beee32d85b3f9ba14319a9587dd4404a43af60b5809a98d3e3a6c26.jpg)
natural_image Pure electrical circuit lines without any symbols
KE6940AR ![](images/df292ee6abd02ef1f6df1418fcda27dd1c81b8b7624c3981f74a6b44a0972215.jpg)
natural_image Pure electrical circuit lines without any symbols
KE6940AT ![](images/975bfc424ed6e91b3d7e9099c855d50b2dda3cb31af3f100395a5c8ab12bbaa3.jpg)
natural_image Pure electrical circuit lines without any symbols
KE6940AiT ![](images/03737b7c36580e1b6569cd94cdc9e507131d40ff922d093408e10c27f56aae40.jpg)
natural_image Pure electrical circuit lines without any symbols
■ KE6910R / KE6912R ![](images/7f51685eb1501fe3d687f99417470ef6da9c6e4ecc623a4a88e717496ce2fb80.jpg)
natural_image Top-down schematic of a computer motherboard layout with connectors and slots (no text or labels)
■ KE6910T / KE6912T ![](images/d95f0363772d3e87c02cd3823afb6708f23d2e67517297076e9a754fc4df0627.jpg)
natural_image Top-down schematic of a computer motherboard layout with connectors and components (no text or labels)
■ KE6920R / KE6922R ![](images/1bd06797f5f57bd39cb4fdad308951781782089d474c44308733b2ef7d0ef5ea.jpg)
natural_image Top-down schematic of a computer motherboard layout with circuit boards, connectors, and a highlighted component (no text or labels)
■ KE6920T / KE6922T ![](images/164738ed15e3f5d06c2c9d414537056f7f969208a5a4cbf7f8fec42c31a0f8bf.jpg)
natural_image Top-down schematic of a computer motherboard layout with connectors and components (no text or labels)
KE8900SR ![](images/0d860bf452ee2b5fb85c6271bb9812a67ab7def5581e3b43b99fd5a1386a3b01.jpg)
natural_image Pure technical diagram of a mechanical or electronic component layout without any text, numbers, or symbols
KE8900ST ![](images/6bcc52e8c26c0d3792e2cde569be3a23f979bc71cb620b9d90ea2069e59add89.jpg)
natural_image Top-down schematic of a computer motherboard showing connector layout and mounting points (no text or labels)
■ KE8950R / KE8952R ![](images/b95c8e4469eda68e8081bd0a86aba0f14a296a8005669c92c24515f4146cd41c.jpg)
natural_image Pure electrical circuit lines without any symbols
■ KE8950T / KE8952T ![](images/134874bddd7dc063fd5bf0e7405c753ea997d6f7f16ef1be70311569901e67a2.jpg)
natural_image Pure electrical circuit lines without any symbols

KE9900ST

![](images/f5bc5549a0576b9b7ea673210e00f66bf634ee4a68f7ab9e510b11167535eae2.jpg)
natural_image Technical line drawing of a computer motherboard with multiple connectors and a grid-patterned circuit board (no text or symbols)

■ KE9950R / KE9952R

![](images/c38cdc892650124e14fef0f6bc8cab91a64857e2631a02432120d10d457cf79e.jpg)
natural_image Top-down schematic of an electronic device layout with components and connectors (no text or labels)

■ KE9950T / KE9952T

![](images/74918dc657ef10149aaecb815762ba858d4b80f4eab01b1a4deb6925469b64ab.jpg)
natural_image Floor plan diagram of a computer room with multiple electronic components and a central storage unit (no text or labels)

RS-232 Pin Assignments

Pin assignments for the Transmitter and Receiver's rear RS-232 port that is used for connecting to a serial terminal are given in the table, below:
Pin Assignment
1 N/A NoneATEN KE8952R-AX - RS-232 Pin Assignments - 1
2 RXDReceive Data
3 TXDTransmit Data
4 DTRData Terminal Ready
5 GNDSignal Ground
6 DSRData Set Ready
7 RTSRequest to Sent
8 CTSClear to Sent
9 N/A None

Transmitter Front RS-232 Port

Pin assignments for the Transmitter's front RS-232 port that is used for connecting to a computer for serial control are given in the table, below:
Pin Assignment
1 N/A NoneATEN KE8952R-AX - Transmitter Front RS-232 Port - 1
2 TXD Transmit Data
3 RXD Receive Data
4 DSR Data Set Ready
5 GND Signal Ground
6 DTR Data Terminal Ready
7 CTS Clear to Sent
8 RTS Request to Sent
9 N/A None

Multicast IP Address

Multicasting helps to broadcast audio and video data from a transmitter to multiple Receivers over a network. To setup up Multicasting on a network switch you must know the Audio and Video Multicast IP address which can be found on the KE Transmitter. To determine the default Multicast IP address set by the KE device use the instructions below. The Multicast IP addresses can be set manually using Telnet.

KE Multicast Rule

All Audio and Video Multicast IP addresses use the format: 230.X.Y.Z. X.Y.Z relates to the Transmitter's IP address and 230 is always the first octet of a Multicast IP address. You use the Transmitter's IP address to find X and then use it to calculate the Audio and Video Multicast IP address.

Multicast IP Formula

To calculate the Audio and Video Multicast IP address, use the Transmitter's IP address to determine X and then use the appropriate table below to calculate the Multicast IP address for each data stream (audio/video).

Example:

Transmitter IP Address: 172.16.27.146; (172.X.Y.Z) X = 16 If X is between 0 \~ 127
Transmitter IP XVideoX + 128AudioX + 192MulticastVideo IPAddressMulticastAudio IPAddress
172.16.27.146(example)16 6 ± 128 = 144 16 + 192 = 208 230.144.27.146230.208.27.146
____+ 128 =____+ 192 =230._._._.230._._._.
____+ 128 =____+ 192 =230._._._.230._._._.
____+ 128 =____+ 192 =230._._._.230._._._.
If X is between 128 \~ 192
Transmitter IPX - 128 = AVideo A + 128Audio A + 192Multicast Video IP AddressMulticast Audio IP Address
172.168.27.14 (example)168 - 128 = 4040 + 128 = 16840 + 192 = 232230.168.27.14230.232.27.14
____- 128 =____+ 128 =____+ 192 =230._._._._230._._._._
____- 128 =____+ 128 =____+ 192 =230._._._._230._._._._
____- 128 =____+ 128 =____+ 192 =230._._._._230._._._._
If X is 192 or higher
Transmitter IPX - 192 = AVideo A + 128Audio A + 192Multicast Video IP AddressMulticast Audio IP Address
172.200.27.14 (example)200 - 192 = 88 + 128 = 1368 + 192 = 200230.136.27.14230.200.27.14
____- 192 =____+ 128 =____+ 192 =230._._._._230._._._._
____- 192 =____+ 128 =____+ 192 =230._._._._230._._._._
____- 192 =____+ 128 =____+ 192 =230._._._._230._._._._

Keys to Network Performance

For optimum performance, KE Series devices requires high amounts of data to be transferred across a network; therefore we recommend the following strategies to setup KE Series devices. Using our suggestions will provide better performance and the highest video resolutions possible. Use each of the keys to ensure the best transmission of data and the highest throughput possible.

Build a Network Diagram

To build an effective KE installation, start by mapping out the layout. Create a diagram with the KE devices, computers and routers along with how they will be connected across the network. It also helps to write out how the devices will interact. Use this diagram as the frame work as you decide what devices to purchase and how to build the network effectively for the best data throughput.

Considerations:

◆ If possible, create a private network for the KE devices ◆ Use the same switch model throughout ◆ Use a flat cascaded layout - Avoid a tree or pyramid structure ♦ Limit cascades to two levels ◆ Install network switches near each other - Minimize the distance of connections - Install KE Matrix Manager (CCKM) computer and KE devices on the same subnet ◆ Check the 3 Other Factors before installation

Other Factors

■ Choose the Right Cable

Always use Cat 5/6e Ethernet cable or higher installed by a professional between any two devices you are installing. We recommend using ATEN Brand Ethernet cable to ensure the quality. It’s best when installing KE devices to use brand new Ethernet cabling for each part of the installation to ensure the reliability of the data being transmitted. This is a key to getting the best uninterrupted video resolution across the network.

■ Determine the Distance

Distance is an important factor when setting up networks, with a shorter distance and fewer hops through routers, data can be transmitted more efficiently. So whenever possible decrease the distance and direct network traffic effectively between subnets that communicate with each other to increase the data throughput.

■ Ensure the Bandwidth

Ensuring the bandwidth ahead of time will guarantee performance before installing KE devices on a network. This will eliminate the primary cause of problems related to video quality and transmission of data. If the speed is right at all ends of your network, then the only other causes are derived from device failure or limits caused by a router, switch or device setting. Sample Network Diagram ![](images/81fa2d766505f3a99f0f08355cb45737e532dd39c51cad663a7260b523efab28.jpg)
flowchart
graph TD
    subgraph_KE6900T["KE6900T"]
        PC1["PC"] -->|KVM port| KE6900T["KE6900T"]
        KE6900T -->|Console port| KE6900T
    end
    subgraph_KE6900R["KE6900R"]
        KE6900R1["KE6900R"] -->|Console port| KE6900R
        KE6900R -->|Console port| KE6900R
    end
    subgraph_KE6900T["KE6900T"]
        PC2["PC"] -->|KVM port| KE6900T["KE6900T"]
        KE6900T -->|Console port| KE6900T
    end
    subgraph_KE6900R["KE6900R"]
        KE6900R1["KE6900R"] -->|Console port| KE6900R
        KE6900R -->| console port| KE6900R
    end
    subgraph_KE6900T["KE6900T"]
        PC3["PC"] -->|KVM port| KE6900T["KE6900T"]
        KE6900T -->|Console port| KE6900T
    end
    subgraph_KE6900R["KE6900R"]
        KE6900R1["KE6900R"] -->|Console port| KE6900R
        KE6900R -->| Console port| KE6900R
    end
    subgraph_KE6900T["KE6900T"]
        PC4["PC"] -->|KVM port| KE6900T["KE6900T"]
        KE6900T -->|Console port| KE6900T
    end
    subgraph_KE6900R["KE6900R"]
        KE6900R1["KE6900R"] -->|Console port| KE6900R
        KE6900R -->| KVM port | KE6900T
    end

Choose a High Performance Switch

A high performance network switch is the means of a successful KE setup. When choosing a network switch, first select the type:

Layer 2 or Layer 3 Switches

You'll need to determine whether you need a layer 2 or a layer 3 switch for your KE network. Layer 3 switches cost more than layer 2 switches because they are more complex and handle more network traffic. The best way to calculate which type of switch you need is to first determine if you will have a dedicated network for the KE devices or if the KE devices will be on a network that shares throughput with other network equipment such as computers, servers and printers. If they share the network with other devices its best to consider a layer 3 switch and use layer 2 switches exclusively for the KE device connections. For larger installations we recommend using Layer 3 switches. The major differences are: Layer 3 Switch: IP addresses in packets are examined and intelligent forwarding decisions are made. On a larger network broken into subnets across long distances, a layer 3 switch becomes the best choice as they can improve network efficiency and provide better traffic flow. They are better at directing more traffic to different locations on a larger more complex network, and with layer two switches working below them. Layer 2 Switch: Packets are examined and forwarded using only the MAC address. If you have a small central network, a layer 2 switch should do the job. If the network is exclusive and will only transmit the bandwidth of KE devices, layer 2 switches with the correct settings can get the job done effectively.

Considerations

Number of ports

Choose a switch that has enough ports to match the number of KE devices you will be installing. Switches typically come in 5, 8, 10, 16, 24, 28, 48, and 52-port configurations. If you are installing 13 KE transmitters and 13 KE receivers, you will need to purchase a switch with at least 28 ports.

Stackable verse Standalone

Stackable switches allow you to easily manage and configure ports spanning across multiple switches that the KE devices are connected through. This provides a centralized method to configure and troubleshoot the initial setup of KE devices on a network which makes fine tuning the bandwidth, data throughput and video quality easier. Stackable switches can be configured to direct the KE transmissions between many units more specifically and effectively. Standalone switches provide the same configuration features as Stackable switches but they must be set individually. Stackable switches provide an easy way to manage multiple switches, as one unit. For example, instead of configuring, managing, and troubleshooting 6 28-port switches individually, you can manage the six as if they are a single unit using Stackable Switches. The six switches (168 ports) function as a single switch and are managed from one web or GUI interface.

What Stackable Switches Can do:

1. Create a link aggregation group with one port in one unit of the stack and another port of that group in another switch in the stack. 2. Select a port on one switch in the stack and mirror the traffic to a switch port on another unit of the stack; thus copy the configuration to direct traffic more effectively between KE devices. 3. Apply custom ACL security settings to any port on any switch in the stack. 4. Stackable switches can be setup in a ring configuration, so that if a port or cable fails, the stack automatically routes around the failure, at microsecond speeds. Stackable Switches also allow you to add and remove stack “members” which are automatically updated and recognized as such.

Switch Specifications

The following specifications are recommended when choosing a layer 2 or layer 3 switch: ◆ 1000Mbps Gigabit Ethernet switches (1000Mbps or faster Ethernet ports) ◆ High bandwidth between switches, if possible using Fibre Channel - Layer 3 switches that efficiently processes IGMP queries ♦ IGMP Snooping v2 or v3 ◆ Flow Control Functions ◆ Throughput of: Full Duplex, 1Gbps up- and down- stream speeds per port ◆ Performance of their most onerous tasks (e.g. IGMP snooping) with multiple dedicated processors (ASICS) ◆ Use the same switch make and model throughout each subnet \- The maximum number of simultaneous ‘snoopable groups’ the switch can handle meets or exceeds the number of KE transmitters that will be used to create Channel groups

Configuring Switches and KE Devices

Configuring the switch correctly will pass data more efficiently, allowing a better stream across the network to each KE device. The following settings will help optimize your network traffic through a switch: ◆ Enable IGMP Snooping on L2 switches ◆ Enable IGMP Querier on the L3 switch - Enable IGMP Fast-Leave on all switches where KE units are directly connected - Enable Spanning Tree Protocol (STP) on all switches and enable Portfast exclusively on switch ports that have KE units connected - Pick an appropriate forwarding mode on all switches. Use Cut-through if available, or Store and Forward (see Recommended Network Switches below)

KE transmitter Settings:

- Adjust the KE transmitter settings one at a time, in small intervals, and view the images as you do, so that you can adjust to the positive or negative results and achieve the best quality and bandwidth possible - If the quality of color is important, set the Color Depth to 24 bits (KE69 Series) or 36 bits (KE89 Series) and manually adjust other settings until you are satisfied with the visual appearance - If moving video images are shown frequently, increase the Video Quality setting to the highest level and reduce the Bandwidth Limit and Color Depth setting. - When images on the screen are more often static, increase the Background Refresh and/or the Video Quality settings - Check that all KE units have been updated with the latest firmware version Below are the network switches that have passed ATEN's stress tests using the KE Series extenders. Our tests streamed content over a network with a resolution of 1920 x 1200 @60Hz (KE69 Series, KE8900S, KE9900ST); 24 bit color depth and 3840 x 2160 @30Hz (KE8950 and KE8952); 36 bit color depth. ♦ Cisco Catalyst 2960X / Catalyst 2960XR / Catalyst 3750 HP Procurve 2920 ◆ H3C S5120 Huawei S5700 ◆ DLink DGS-1510 Please refer to the FAQ link below on how to select network switches and network switch information collected by ATEN Customer Service Division, where the collected information includes customer's feedback from their actual experience in using and installing the product(s). https://eservice.aten.com/eServiceCx/Common/FAQ/view.do?id=6276

Additional Mouse Synchronization Procedures

If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following:

Windows:

Note: In order for the local and remote mouses to synchronize, you must use the generic mouse driver supplied with the MS operating system. If you have a third party driver installed - such as one supplied by the mouse manufacturer - you must remove it. 1. Windows 2000: a) Open the Mouse Properties dialog box (Control Panel Mouse Mouse Properties) b) Click the Motion tab c) Bring the mouse speed to the middle position (6 units in from the left) d) Set the mouse acceleration to None ![](images/0fa08ac0f3a1d32fce56aa3dd3f7b6514ba0541bec5fbd39b23f5bb035e7a5b3.jpg)
text_image Mouse Properties Buttons Pointers Motion Hardware Speed Adjust how fast your pointer moves Slow Fast Acceleration Adjust how much your pointer accelerates as you move it faster! None Low Medium High Snap to default OK Move pointer to the default button in dialog boxes OK Cancel Apply
2. Windows XP / Windows Server 2003 / Windows 7 / Windows 8 / Windows 10: a) Open the Mouse Properties dialog box (Control Panel → Mouse) (For Windows 10, click Start → Devices → Mouse → Additional mouse options) b) Click the Pointer Options tab c) Bring the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision ![](images/b857a843cf2ee84da2e2a48b593adce9cf815c3c8a12d78d67a02f4e19a7d40b.jpg)
text_image Mouse Properties Buttons Pointers Pointer Options Wheel Hardware Motion Select a pointer speed: Slow Fast Enhance pointer precision Snap To Automatically move pointer to the default button in a dialog box Visibility Display pointer trails Short Long Hide pointer while typing Show location of pointer when I press the CTRL key OK Cancel Apply
3. Windows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this). 4. Windows NT / Windows 98 / Windows 95: Set the mouse speed to the slowest position.

Sun / Linux

Open a terminal session and issue the following command: Sun: xset m 1 Linux: xset m 0 or xset m 1 (If one does not help, try the other.)

Virtual Media Support

WinClient ActiveX Viewer / WinClient AP

- IDE CDROM/DVD-ROM Drives – Read Only ♦ IDE Hard Drives – Read Only - USB CDROM/DVD-ROM Drives – Read Only - USB Hard Drives – Read/Write\* - USB Flash Drives – Read/Write\* - USB Floppy Drives – Read/Write \* These drives can be mounted either as Drives or Removable Disks (see Virtual Media, page 291). Mounting them as removable disks allow booting the remote server if the disk contains a bootable OS. In addition, if the disk contains more than one partition, the remote server can access all the partitions. ♦ ISO Files – Read Only ◆ Folders – Read/Write Smart Card Readers

Java Applet Viewer / Java Client AP

♦ ISO Files – Read Only - Folders – Read/Write Note: 1. The Java Client supports Virtual Media in the same way as WinClient does – however, the account should have Administrator level privilege. 2. Folder mapping uses a FAT16 file system, so there is a 2G limitation. Virtual Media only supports ISO files less than 4G.

Setup CCKM Server IP address on Windows

1. Select Network and Sharing Center and click Change adapter settings. 2. Right-click Local Area Connection and select Properties. 3. In the Local Area Connection Properties window, highlight Internet Protocol Version 4 (TCP/IPv4) then click Properties. 4. Select Use the following IP address and enter in the IP for the CCKM server (e.g. any IP address not in use, and in between 192.168.0.2 and 192.168.0.253)\*, Subnet Mask (e.g. 255.255.255.0), and Default Gateway that corresponds with your network setup. 5. Click OK to change the CCKM server's IP address. Note: Make sure the CCKM server's IP address is not a duplicate to prevent IP address conflict. To connect to the CCKM server via web browser, enter the CCKM IP address and port number (default: 8443). For example, if the CCKM IP address is 192.168.0.10, then enter https://192.168.0.10: 8443. If you have a 2nd NIC, please follow the following steps. 6. Select Network and Sharing Center and click Change adapter settings. 7. Right-click Local Area Connection for the 2nd NIC and select Properties. 8. In the Local Area Connection Properties window, highlight Internet Protocol Version 4 (TCP/IPv4) then click Properties. 9. Select Use the following IP address and enter in the IP of the 2nd subnet for the CCKM server (e.g. any IP address not in use, and in between 192.168.1.2 and 192.168.1.253)\*, Subnet Mask (e.g. 255.255.255.0), and Default Gateway that corresponds with your network setup. 10. Click OK to change the CCKM server's IP address of the 2nd subnet.

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN. To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy/
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Product information

Brand : ATEN

Model : KE8952R-AX

Category : KVM Switch