Sonicare Protectclean HX6428 - Electric toothbrush PHILIPS - Free user manual and instructions

Product Type	Electric Toothbrush
Brand	Philips
Model	Sonicare Protectclean HX6428
Power Source	Rechargeable battery (via charging base)
Battery Type	Built-in rechargeable lithium-ion
Charging Time	48 hours for full charge (from empty)
Battery Life	Approximately 2 weeks of normal use
Weight (handle)	Approximately 150 g
Dimensions (handle)	Approximately 2.5 cm diameter x 25 cm height
Brushing Modes	Clean (2 min), Gum Care (3 min)
Intensity Levels	3 (low, medium, high)
Brush Head Included	Yes (type varies by model; uses BrushSync technology)
BrushSync Technology	Yes (brush head replacement reminder, optimal performance)
Pressure Sensor	Yes (vibration change alerts excessive pressure)
Quadpacer	Yes (30-second intervals, beep to switch quadrant)
EasyStart	Yes (gradually increases power over first 14 brushings)
Timer	2-minute professional timer with Quadpacer
Travel Case	Included (plastic travel case)
Hygienic Travel Cap	Yes (for brush head protection)
Water Resistance (handle)	Water-resistant (do not immerse)
Cleaning	Handle: wipe with damp cloth; brush head: rinse after use; charger: wipe with damp cloth when unplugged
Warranty	International warranty (details: www.philips.com/support)
Country of Origin	China (manufactured)

Frequently Asked Questions - Sonicare Protectclean HX6428 PHILIPS

How do I charge the Philips Sonicare Protectclean HX6428?

Place the handle on the plugged-in charging base. The charger beeps twice and the battery light flashes while charging. A full charge takes 48 hours from empty. The battery light shows solid green for 30 seconds when fully charged.

What brush heads are compatible with this model?

This toothbrush works with all Philips Sonicare brush heads, but for optimal results, use brush heads with BrushSync technology (like C2 Optimal Plaque Control or G2 Optimal Gum Care). The brush head replacement reminder only works with smart brush heads.

How do I activate or deactivate the EasyStart feature?

Place the handle on the plugged-in charger. Press and hold the power button until you hear one short beep (about 2 seconds). Release. A low-medium-high triple tone means EasyStart is activated; high-medium-low means deactivated. The brush head replacement and battery lights blink to confirm.

How often should I replace the brush head?

Every 3 months or sooner if bristles become frayed. The brush head replacement reminder light turns amber when replacement is recommended. You can also check the bristles manually.

What does the pressure sensor do?

The pressure sensor measures brushing force. If you press too hard, the toothbrush changes vibration and sound to alert you. This helps prevent gum damage. You can activate or deactivate it via the same process as EasyStart (hold power button for 6-7 seconds until three beeps).

Can I use this toothbrush with braces or dental restorations?

Yes, it is safe for braces, fillings, crowns, and veneers. However, brush heads may wear out sooner on braces. Use Clean mode at high intensity for best results.

How do I clean the toothbrush handle and charger?

Remove the brush head and rinse the metal shaft with warm water. Wipe the handle with a damp cloth. Unplug the charger before cleaning and wipe its surface with a damp cloth. Do not use abrasive cleaners or put any part in the dishwasher.

Why is the battery light flashing amber?

An amber flashing light indicates low battery. You will also hear three beeps. If you hear two sets of five beeps, the battery is empty and must be charged immediately. Plug the handle onto the charger to recharge.

What is the Quadpacer feature?

The Quadpacer is an interval timer that beeps every 30 seconds to remind you to move to a different quadrant of your mouth. It helps ensure even brushing. The total brushing time is 2 minutes (or 3 minutes in Gum Care mode).

My toothbrush stopped working. What should I do?

First, charge the battery for 48 hours if it’s completely drained. If it still doesn't turn on, check the charger connection and ensure the handle is clean. If the issue persists, contact Philips Consumer Care (www.philips.com/support) as the appliance has no user-serviceable parts.

USER MANUAL Sonicare Protectclean HX6428 PHILIPS

Guidance in English 24\~38

● 保 証

保証とアフターサービス 39

仕様 40

無料修理規定 42

保証書 ...... 最終ページ

必ずお守り

ください

1. ブラッシング後は、水で口をゆすぎます。

上手なみがきかた

ブラッシング 強さ表示ランプ

モード・ 強さボタン

ブラシヘッド

製品を廃棄するとき

Read this user manual carefully before you use the appliance and save it for future reference.

Danger

-Keep the charger away from water. Do not place or store it over or near water contained in a bathtub, washbasin, sink etc. Do not immerse the charger in water or any other liquid. After cleaning, make sure the charger is completely dry before you connect it to the wall socket.

Warning

-The mains cord cannot be replaced. If the mains cord is damaged, discard the charger.
-Always have the charger replaced with one of the original type in order to avoid a hazard.
-Do not use the charger outdoors or near heated surfaces.
-If the appliance is damaged in any way (brush head, toothbrush handle or charger), stop using it. This appliance contains no serviceable parts. If the appliance is damaged, contact the Consumer Care Center in your country (see chapter 'Warranty and support').
-This appliance can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
-Children shall not play with the appliance.

Caution

-Do not clean the brush head, the handle or the charger in the dishwasher.

-If you have had oral or gum surgery in the previous 2 months, consult your dentist before you use the toothbrush.

-Consult your dentist if excessive bleeding occurs after using this toothbrush or if bleeding continues to occur after 1 week of use. Also consult your dentist if you experience discomfort or pain when you use the Philips Sonicare.

-The Philips Sonicare toothbrush complies with the safety standards for electromagnetic devices. If you have a pacemaker or other implanted device, contact your physician or the device manufacturer of the implanted device prior to use.

-If you have medical concerns, consult your doctor before you use the Philips Sonicare.

-This appliance has only been designed for cleaning teeth, gums and tongue. Do not use it for any other purpose. Stop using the appliance and contact your doctor if you experience any discomfort or pain.

-The Philips Sonicare toothbrush is a personal care device and is not intended for use on multiple patients in a dental practice or institution.

-Stop using a brush head with crushed or bent bristles. Replace the brush head every 3 months or sooner if signs of wear appear. Do not use other brush heads than the ones recommended by the manufacturer.

-If your toothpaste contains peroxide, baking soda or bicarbonate (common in whitening toothpastes), thoroughly clean the brush head with soap and water after each use. This prevents possible cracking of the plastic.

Electromagnetic fields (EMF)

This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

Radio Equipment Directive

-Radio Equipment in this product operates at 13.56 MHz

-Maximum RF power transmitted by the Radio Equipment is 30.16dBm

English

Introduction

Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.

Your Philips Sonicare (Fig. 1)

1 Hygienic travel cap
2 Smart brush head(s) ^*
3 Handle
4 Power on/off button
5 Intensity light
6 Mode/intensity button
7 Mode light
8 Brush head replacement reminder light
9 Battery indication
10 Charging base
11 Travel case

*Note: The content of the box may vary based on the model purchased.

Brush heads

Your Philips Sonicare comes with one or more brush heads which are designed to deliver superior results for your oral care needs.

Philips Sonicare BrushSync Technology

Your brush head(s) are enabled with BrushSync technology. This technology enables the following feature with this toothbrush:

- Brush head replacement reminder (see 'Features and Accessories')

This symbol indicates the brush head is equipped with BrushSync technology. (Fig. 2)

Brushing modes

Your power toothbrush is equipped with 2 different modes to

accommodate all your oral care needs.

To change modes, press the mode/intensity button while the toothbrush is off.

The following modes are available:

Clean mode

Clean is a 2-minute mode, recommended to be used with intensity level 3. It gives you a thorough and complete clean and is recommended to be used with the C2 Optimal Plaque Control brush head.

Gum Care mode

Gum Care is a 3-minute mode, recommended to be used with intensity level 3 and the G2 Optimal Gum Care brush head.

Intensity settings

Your power toothbrush gives you the option to choose between 3 different intensity levels: low, medium and high. (Fig. 3) The intensity can be changed by pressing the mode/intensity button while brushing. For optimal results it is recommended to use the automatically selected intensity. The intensity cannot be changed as long as the handle is powered off or paused.

Note: The intensity LED's will not be visible while the toothbrush is turned off.

Using your Philips Sonicare

Brushing instructions

1 Press the brush head onto the handle in such a way that the bristles will face the front of the handle. (Fig. 4)
2 Firmly press the brush head down onto the metal shaft until it stops.

Note: It is normal to see a slight gap between the brush head and the handle.

3 Wet the bristles. (Fig. 5)

English

4 Apply a small amount of toothpaste on the bristles. (Fig. 6)
5 Place the toothbrush bristles against the teeth at a slight angle (45 degrees), pressing firmly to make the bristles reach the gumline or slightly beneath the gumline. (Fig. 7) A change in vibration (and a slight change in sound) alerts you when you apply too much pressure while brushing.

Note: Keep the center of the brush in contact with the teeth at all times.

6 Press the power on/off button to turn on the Philips Sonicare. (Fig. 8)
7 Gently keep the bristles placed on the teeth and in the gumline. Brush your teeth with small back and forth motion so the bristles reach between the teeth. (Fig. 9)

Note: The bristles should slightly flare. Do not scrub.

8 To clean the inside surfaces of the front teeth, tilt the brush handle semi-upright and make several vertical overlapping brushing strokes on each tooth. (Fig. 10)
9 To make sure you brush evenly throughout the mouth, divide the mouth into 4 sections using the Quadpacer feature. (Fig. 11) The quadpacer feature beeps after 30 seconds.
10 Brush for the full 2 minutes following the Quadpacer. (Fig. 12) After 2 minutes, the toothbrush will automatically shut off. In gum care mode, after 2 minutes the handle will continue to brush for an additional minute so you can gently stimulate and massage your gums.

-After you have completed the brushing cycle, you can spend additional time brushing the chewing surfaces of your teeth and areas where staining occurs. (Fig. 13)

Your Philips Sonicare toothbrush is safe to use on:

-Braces (brush heads wear out sooner when used on braces)
-Dental restorations (fillings, crowns, veneers)

Note: When the Philips Sonicare toothbrush is used in clinical studies, it must be used in the Clean mode (for plaque and gum health claims) at high intensity with EasyStart turned off.

Features

-EasyStart
-Brush head replacement reminder
-Pressure sensor
-Quadpacer

Easy-start

This Philips Sonicare model comes with the EasyStart feature deactivated. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. The EasyStart feature works in all modes.

To activate EasyStart see 'Activating or deactivating features'.

Brush head replacement reminder

Your Philips Sonicare is equipped with BrushSync technology that tracks the wear of your brush head. (Fig. 14)

1 When attaching a new smart brush head for the first time the brush head replacement reminder light blinks green three times. This confirms you have a Philips brush head with BrushSync technology.
2 Over time, based on the pressure you apply and the amount of time used, the handle will track brush head wear in order to determine the optimal time to change your brush head. This feature gives you the guarantee for the best cleaning and care of your teeth.
3 When the brush head replacement reminder light lights up amber, you should replace your brush head.

To deactivate the brush head replacement reminder see 'Activating or deactivating features'.

English

Pressure sensor

Your Philips Sonicare is equipped with an advanced sensor that measures the pressure you apply while brushing. If you apply too much pressure, the toothbrush will provide immediate feedback to indicate that you need to reduce the pressure. This feedback is given by a change in vibration and therefore brushing sensation.

To deactivate the pressure sensor see 'Activating or deactivating features'.

Quadpacer

The Quadpacer is an interval timer that has a short beep and pause to remind you to brush the different sections of your mouth. Depending on the brushing mode you have selected (see 'Brushing modes'), the Quadpacer beeps at different intervals during the brushing cycle.

Activating or deactivating features

You can activate or deactivate the following features of your toothbrush:

-EasyStart
-Brush head replacement reminder
-Pressure sensor

To activate or deactivate these features, follow the instructions below:

EasyStart

1 Put the handle on the plugged-in charger.
2 Press and hold the power on/off button while the handle remains on the charger.
3 Keep the power on/off button pressed until you hear a single short beep (after 2 seconds).
4 Release the power on/off button.

-Triple tone of low-med-high means the EasyStart feature has been activated. The brush head replacement light and

battery light will also blink green 2 times in unison to confirm activation.

-Triple tone of high-med-low means the EasyStart feature has been deactivated. The brush head replacement light and battery light will also blink amber 1 time in unison to confirm deactivation.

Note: To achieve clinical efficacy, EasyStart needs to be deactivated.

Brush head replacement reminder

1 Put the handle on the plugged-in charger.
2 Press and hold the power on/off button while the handle remains on the charger.
3 Keep the power on/off button pressed until you hear a series of two short beeps (after 4-5 seconds).
4 Release the power on/off button.

-Triple tone of low-med-high means the Brush head replacement reminder feature has been activated. The brush head replacement light and battery light will also blink green 2 times in unison to confirm activation.

-Triple tone of high-med-low means the Brush head replacement reminder feature has been deactivated. The brush head replacement light and battery light will also blink amber 1 time in unison to confirm deactivation.

Pressure sensor

1 Put the handle on the plugged-in charger.
2 Press and hold the power on/off button while the handle remains on the charger.
3 Keep the power on/off button pressed until you hear a series of three short beeps (after 6-7 seconds).
4 Release the power on/off button.

-Triple tone of low-med-high means the pressure sensor feature has been activated. The brush head replacement

English

light and battery light will also blink green 2 times in unison to confirm activation.

-Triple tone of high-med-low means the pressure sensor feature has been deactivated. The brush head replacement light and battery light will also blink amber 1 time in unison to confirm deactivation.

If you continue holding the power on/off button after the three short beeps, the activate/deactivate sequence repeats.

Battery status and charging

1 Put the plug of the charger in an electrical outlet.
2 Place the handle on the charger.

-The charger will emit 2 short beeps to confirm that the handle is placed properly.
-The flashing light of the battery level indicator shows that the toothbrush is charging.
-When handle is fully charged on the charger, the battery light shows solid green for 30 seconds and switches off.

Note: Your toothbrush comes pre-charged for first use. After first use, charge for at least 48 hours.

Battery status (when handle is not on charger)

When removing the Philips Sonicare from the charger, the battery light at the bottom of the toothbrush will indicate the status of the battery life.

-Solid green LED: full battery
-Flashing green LED: medium battery
-Flashing amber LED and three beeps: low battery
-Flashing amber LED and two sets of five beeps: No brushing sessions left (charge toothbrush)

Cleaning

Note: Do not clean the brush head, handle or travel case in the dishwasher.

Toothbrush handle

1 Remove the brush head and rinse the metal shaft area with warm water. Make sure you remove any residual toothpaste (Fig. 15).

Note: Do not push on the rubber seal on the metal shaft with sharp objects, as this may cause damage.

2 Wipe the entire surface of the handle with a damp cloth.

Note: Do not use isopropyl rubbing alcohol, vinegar or bleach to clean handle as this may cause discoloration.

Brush head

1 Rinse the brush head and bristles after each use (Fig. 16).

2 Remove the brush head from the handle and rinse the brush head connection with warm water at least once a week.

Charger

1 Unplug the charger before you clean it.

2 Wipe the surface of the charger with a damp cloth.

Storage

If you are not going to use your Philips Sonicare for an extended period of time, unplug the charger from the wall socket, clean it and store it in a cool and dry place away from direct sunlight.

Locating the model number

Look on the bottom of the Philips Sonicare toothbrush handle for the model number (HX642X).

Recycling

- Do not throw away the product with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment.

English

-This product contains a built-in rechargeable battery which shall not be disposed of with normal household waste. Please take your product to an official collection point or a Philips service center to have a professional remove the rechargeable battery.

-Follow your country's rules for the separate collection of electrical and electronic products and rechargeable batteries. Correct disposal helps prevent negative consequences for the environment and human health.

Removing the rechargeable battery

Warning: Only remove the rechargeable battery when you discard the appliance. Make sure the battery is completely empty when you remove it.

To remove the rechargeable battery, you need a towel or cloth, a hammer and a flat-head (standard) screwdriver. Observe basic safety precautions when you follow the procedure outlined below. Be sure to protect your eyes, hands, fingers, and the surface on which you work.

1 To deplete the rechargeable battery of any charge, remove the handle from the charger, turn on the Philips Sonicare and let it run until it stops. Repeat this step until you can no longer turn on the Philips Sonicare.
2 Remove and discard the brush head. Cover the entire handle with a towel or cloth (Fig. 17).
3 Hold the top of the handle with one hand and strike the handle housing 0.5 inch above the bottom end. Strike firmly with a hammer on all 4 sides to eject the end cap (Fig. 18).

Note: You may have to hit on the end several times to break the internal snap connections.

4 Remove the end cap from the toothbrush handle. If the end cap does not release easily from the housing, repeat step 3 until the end cap is released (Fig. 19).
5 Holding the handle upside down, press the shaft down on a hard surface. If the internal components do not easily release

from the housing, repeat step 3 until the internal components are released (Fig. 20).

6 Remove the rubber battery cover.
7 Wedge the screwdriver between the battery and the black frame at the bottom of the internal components. Then pry the screwdriver away from the battery to break the bottom of the black frame (Fig. 21).
8 Insert the screwdriver between the bottom of the battery and the black frame to break the metal tab connecting the battery to the green printed circuit board. This will release the bottom end of the battery from the frame (Fig. 22).
9 Grab the battery and pull it away from the internal components to break the second metal battery tab (Fig. 23).

Caution: Be aware of the sharp edges of the battery tabs so as to avoid injury to your fingers.

10 Cover the battery contacts with tape to prevent any electrical short from residual battery charge. The rechargeable battery can now be recycled and the rest of the product discarded appropriately (Fig. 24).

Warranty and support

If you need information or support, please visit

www.philips.com/support or read the international warranty leaflet.

Warranty restrictions

The terms of the international warranty do not cover the following:

-Brush heads.
-Damage caused by use of unauthorized replacement parts.
-Damage caused by misuse, abuse, neglect, alterations or unauthorized repair.
-Normal wear and tear, including chips, scratches, abrasions, discoloration or fading.

保証と アフターサービス

Philips Oral Healthcare, LLC.

22100 Bothell Everett Hwy Bothell, WA 98021 U.S.A.

Phone:[phone]

Philips Oral Healthcare, LLC.

22100 Bothell Everett Hwy

Bothell, WA 98021 U.S.A.

株式会社 フィリップス・ジャパン

〒108-8507

MyPhilips登録のご案内

4235.021.6354.4(04/20)