EC-5870X - Printer EC Line - Free user manual and instructions

Product Type	Thermal Receipt Printer
Brand	EC Line
Model	EC-5870X
Dimensions (W x D x H)	200 x 150 x 100 mm
Weight	1.5 kg
Power Supply	AC 100-240V, 50/60Hz
Print Method	Thermal line printing
Print Speed	Up to 250 mm/s
Paper Width	80 mm (max)
Interface	USB, Serial RS-232, Ethernet
Auto-Cutter	Yes, with partial cut option
Supported Paper	Thermal paper roll, 80 mm width, 70 mm outer diameter
Operating Temperature	5°C to 45°C
Operating Humidity	10% to 80% RH (non-condensing)
Included Accessories	Power adapter, USB cable, paper roll, user manual
Maintenance	Clean print head with isopropyl alcohol and soft cloth
Safety	Do not operate in wet environments; unplug before cleaning
Spare Parts Available	Print head, cutter blade, power supply, control board
User Manual Language	English (PDF)
Warranty	1 year
Supported OS	Windows XP/Vista/7/8/10, Linux, Android

Frequently Asked Questions - EC-5870X EC Line

How do I connect the EC-5870X printer to my computer?

Connect the printer to your computer using the provided USB cable (or optionally Serial or Ethernet). Install the driver from the included CD or download from the EC Line website. The printer will be recognized as a virtual COM port or network printer.

What type of paper does the EC-5870X use?

The printer uses thermal paper rolls with a width of 80 mm and a maximum outer diameter of 70 mm. Ensure the paper is labelled as 'thermal' to avoid damage to the print head.

How to clean the print head of the EC-5870X?

Turn off and unplug the printer. Open the paper cover and gently clean the print head using a cotton swab moistened with isopropyl alcohol. Wait for the alcohol to evaporate completely before closing the cover.

What should I do if the printer is not printing?

Check that the printer is powered on and connected correctly. Verify that the paper is loaded properly and that the cover is closed. Ensure the correct driver is installed and selected. If using USB, try a different cable or port. Listen for beeps: 1 beep may indicate a paper jam, 2 beeps a cover open error.

How to replace the cutter blade on the EC-5870X?

Disconnect power and open the cover. Locate the cutter unit and gently remove the old blade by loosening the screws (if any). Install the new blade carefully to avoid injury. Follow the service manual or contact EC Line support for detailed instructions.

Is the EC-5870X compatible with Linux or Android?

Yes, the printer supports Linux (via CUPS with ESC/POS or a dedicated driver) and Android (via USB OTG or network). For Linux, use the 'linux-ec-line' driver package; for Android, install a compatible POS app.

How to load paper correctly into the EC-5870X?

Open the paper cover. Place the paper roll so that the paper feeds from the bottom or top as indicated by the arrows inside the printer. Pull a short length of paper out and close the cover firmly until it clicks.

The printer is beeping repeatedly — what do the error codes mean?

Continuous beeping usually indicates a paper jam or no paper. Short beeps may signal an open cover. 3 beeps often point to a print head overheat. Refer to the manual for a full list of beep codes.

How to reset the EC-5870X to factory settings?

Turn off the printer. Press and hold the FEED button while turning the printer back on. Continue holding until the printer starts printing a self-test. Release the button. The printer will restore default settings.

Where can I download the driver and manual for the EC-5870X?

Visit the official EC Line website (www.ec-line.com) or notice-facile.com. Look for the 'Support' or 'Downloads' section, select your model, and download the driver and user manual in PDF format.

USER MANUAL EC-5870X EC Line

www.eclineproducts.com

Safety Notice:

* Don't touch the Head of printer with anything.
* Don't touch the cutter blade.
* Don't bend the power cord excessively or place any heavy objects onto it.
* Don't use the printer when it is out of order. This can cause a fire or and electrocution.
* Only use the power cord excessively or place any heavy objects onto it.
* When connecting or disconnecting the plug, always hold the plug-not the cord.
* Keep the desiccant out of children's reach.
* Use only approved accessories and do not try to disassemble, repair or remodel it for yourself.
* Install the printer on the stable surface. Choose firm, level surface where avoid vibration.
* Don't let water or other foreign objects in the printer.
* Don't connect a telephone line into the peripheral drive connector.
* We recommend that you unplug the printer from the power outlet if no use it for long periods.

Available fields:

* Print POS system Receipts
* Print EFT POS system Receipts
* Print Gym, Post, hospital, civil aviation system Receipts
* Print Inquiry. Service system Receipts
* Print Instrument test Receipts
* Print Tax. Tab Receipts

Main Features:

* Command protocol is based on ESC/POS standard
* Low-noise thermal printing.
* Various Layouts are possible by using page mode.
* Repeated operation and copy printing are possible.
* Character font size optional.
* Easy paper-roll installation.
* Easy paper jam clearance.
* Easy maintenance for tasks such as head cleaning.
* Built-in interface provides control capability for cash drawer.

Technique Spec.

Print method Thermal line printing
Print speed 50/70/90mm/sec.
Paper width 57.50:5mm
Print columns 384dots/line
Character	ANK Character: Font A: 12*24dotsSimplify/Traditional: 24*24 dots
Print command Compatible with	ESC/POS
Interface Parallel/Serial/Wireless/Ethernet
Barcode mode	UPC-A/UC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/CODABAR/CODE93/CODE128
Reliability print 100Km
Paper thickness 0.06~0.08mm
Adaptor power input AC 110V/2	20V, 50~60Hz
Adaptor power output	DC8.5V/3A (for GP-5850/5870series)DC12V/3A (for GP-5890series)
Printer power input	DC8.5V/3A (for GP-5850/5870series)DC12V/3A (for GP-5890series)
Cash Drawer DC 12-24V/1A
Work Temperature 0~45°C, Dampness: 10~80%
Storage temperature -10~50°C,	Dampness: 10~90%

Connection

a. Connect the adapter cable to power connector of the printer.
b. Connect the interface cable to the connector on the rear panel of the printer.
c. Connect the cash drawer's RJ-11 phone jack to the connector on the rear panel.

Paper Roll Installation

a. Open the top cover, install the paper roll as the picture showing direction.
b. Set the paper roll into the hollow, and pull on the leading edge of the paper towards you as shown.

c. Press the center of printer cover firmly to prevent paper miss loading.

d. Tear off the paper outside the cover as shown.

Print character:

ANK Character, custom/times of character print. adjust row space.

Font A: 12*24 dots, 1.25*3.00mm(W*H)

Simplify/Traditional: 24*24 dots, 3.00*3.00mm(W*H)

International code:

PC437/Katakana/PC850/PC860/PC863/PC/865/West /Europe/ Greek/Hebrew/East

Europe/Iran/WPC1252/PC866/PC852/PC858

Barcode mode:

UPC-A/UPC-E/JAN13 (EAN13)/JAN8 (EAN8)/ CODE39/ CODEBAR/ITF/CODE93/

CODE128 (Available for GP-5850 series);

JAN13 (EAN13)/JAN8 (EAN8)/ CODE39 (Available for GP-5870/ GP-5890 series)

Driver Installation

. Insert the bundled CD disk into the CD-ROM drive, in the CD-Rom menu, click DRV58EN V4.4G file to begin driver installation

b

. Please read and accept the principle first, and then go on with installation.

c. Please choose the OS that matches with your computer system and press next.

d. Please select GP-5890II