Imagine 10 - Mattress Skytex - Free user manual and instructions
Find the device manual for free Imagine 10 Skytex in PDF.
| Product Type | Android Tablet |
| Model | Imagine 10 |
| Display | 10.1" TFT LCD, 1280x800 capacitive touchscreen |
| Processor | Cortex A9 1.6GHz dual core + Mali 400MP GPU |
| Operating System | Android 4.0 Ice Cream Sandwich (upgradeable to 4.1 Jelly Bean) |
| Storage | 16GB internal (approx. 1.8GB used for OS), microSD expandable up to 32GB |
| RAM | 1GB |
| Cameras | Front and rear: 2 megapixels |
| Connectivity | Wi-Fi 802.11b/g/n, Bluetooth 3.0, HDMI, Mini-USB OTG, 3.5mm audio |
| Battery | Built-in rechargeable, up to 15 hours web browsing |
| Power Input | 100-240V AC, 50/60Hz, 5V DC adapter (UL listed) |
| Dimensions | 10.1" (L) x 6.6" (W) x 0.3" (D) |
| Weight | 1.3 lbs |
| Package Contents | Tablet, USB cable, AC adapter, stereo earbuds |
| Cleaning | Use a damp soft cloth; do not use liquid cleaners or aerosols |
| Safety | Keep away from heat, moisture, and water; do not overload outlets; no liquid entry |
| Warranty | 1 year parts and labor (limited) |
| Repair | Contact manufacturer; no user-serviceable parts; unauthorized service voids warranty |
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USER MANUAL Imagine 10 Skytex
This package may contain plasc bags or other materials that pose a hazard to children. Be sure to dispose of all packing materials aer opening.
To avoid damaging the screen, do not touch it with excessive force or with any object other than your nger. For best response, make sure your hands are clean before using the touch Screen controls.
The baery used in this tablet may present a re or chemical burn if misused. Don't heat or incinerate the tablet. Don't leave it in a place subject to direct sunlight, or in a car with windows closed. Don't connect to a power source from another manufacturer. This may result in the risk of re or electric shock.
SKYTEX is not responsible for any loss or damages incurred from your access to third party content, Apps, or services and expressly disclaims all warranes of any kind.
To avoid damage and data corrupon, do not remove a memory card while data is being written to or read from
the card. As an example, do not remove a card while playing a video or music le stored on the card. The available menu items are dependent on the unit. All illustraons are for reference only.
Customer Use Only:
Enter the model number of your tablet and save for future reference.
Model #: ____
Serial #:
Be especially cauous with applicaons that request access to many funcons or to a significant amount of your data. You are responsible for the results of applicaons installed on your tablet.
The Tablet's "mass storage mode" is compatible with many operang systems including: Windows® XP, Vista, 7 or higher and Mac OS or Linux.
For recycling or disposal informaon about this product, please contact your local authorities or the Electronics Industries Alliance: www.eiae.org.
Company Trademarks
SKYTEX logo is trademarks of SKYTEX TECHNOLOGY INC.
Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
All other trademarks and logos are property of their respective owners unless indicated otherwise.
FCC Compliance
This tablet complies with Part 15 of the FCC Rules. Operaon is subject to the following two conditions:
(1) This tablet may not cause harmful interference, and
(2) This tablet must accept any interference received, including interference that may cause undesired operaon.
Note: This tablet has been tested and found to comply with the limits for Class B digital devices, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protecon against harmful interference in a residential installaon. This tablet generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instrucons, may cause harmful interference to radio communicaons. However, there is no guarantee that interference will not occur in a particular installaon. If this tablet does cause harmful interference to radio or television recepon, which can be determined by turning the tablet o and on, the user is encouraged to aempt to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separaon between the tablet and receiver.
- Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
- Consult the dealer or an experienced radio / TV technician for help
Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC rules. Do not make any changes or modicaons to the tablet unless otherwise specified in the manual. If such changes or modicaons should be made, you could be required to stop using the tablet.
SAFETY NOTICES
- Read: and retain these instrucons for future reference.
- Warnings: on the product and User Guide instrucons should always be adhered to.
- Cleaning: Do not use liquid cleaners or aerosol cleaners. Use a damp so cloth for cleaning.
- Adapters: Use UL cered adapters recommended by SKYTEX. Other adapters may be hazardous or void your warranty.
- Moisture & Water: Do not use near water such as near bath tub, kitchen sink, laundry tub, or swimming pool.
- Venlaon: Should there be slots and openings in the tablet, they are provided for venlaon to ensure reliable operaon of and protecon from overheang. These openings should never be blocked by placing the
product on a bed, sofa, rug, or other similar surface. - Power Sources: This tablet should be operated from the type of power source indicated on the range label. Consult your product dealer or our website for more informaon. For products intended to operate from baery power or other sources, refer to the operang instrucons.
-
Overloading: Do not overload wall outlets, extension cords, or integral convenience receptacles as this can result in a risk of re or electric shock.
-
Object and Liquid Entry: Never put objects of any kind on to or into this product through openings as they may touch dangerous voltage points or short out parts that could result in a re or electric shock. Never spill liquid of any kind on the product.
- Servicing: Do not aempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards and will void your warranty. Refer all servicing to qualified service personnel.
- Damage Requiring Service: Unplug this product from
the wall outlet and refer servicing to qualified service personnel: a) when the power-supply is damaged; b) if liquid has been spilled; c) if the product has been exposed to rain or water; d) if the product does not operate normally; e) if the product has been dropped or damaged in any way (voids warranty); f) when the product exhibits a disnct change in performance. - Heat: The product should be kept away from heat sources such as a radiator, heat register, stove, or other products that generate heat.
- Replacement Parts: Unauthorized substuons when service this product may result in re, electric shock, or other hazards. Make sure your service technician has used parts specied by the manufacturer.
TABLE OF CONTENTS
Important Noces....1
Safety Noces....2
FCC Compliance....3
Table of Contents......4
Introducon....5
Tablet Controls & Descripons....6-7
Charging Your Tablet....8
Power ON/OFF/STANDBY....9
Connecng To a Wireless Network....10
Install Apps ....11
Browse the Web....12
Sengs: Date, Time, Screen Time Out.... 13
Home Screen Applicaons.... 14
Discover Applicaon Shortcuts.... 15
Nocations Bar / Connecng HDMI to HDTV / Using Mini-USB.... 16
Transfer Your Music, Photos....17
Playing Your Music....18
Video Streaming/ Insert an SD Card....19
Camera & Video Chat....20
Connecng Bluetooth....21
Seng Up Your Email....22
Troubleshoong....23
Specifications....24
Warranty & Support......Back Cover
INTRODUCTION
Thank you for purchasing your new Skytex tablet. Its lightweight body houses a crisp and vibrant mul-touch HD (high denion) display that brings images to life, dual core processing power that provides lightning speeds while browsing the web and mul-tasking, Bluetooth technology for use with compatible wireless devices, HDMI to view your tablet's contents on an HDTV and the Android 4.0 Ice Cream Sandwich, upgradeable to 4.1 Jelly Bean, operang system. Using nger gestures, the tablet's user interface is one of the easiest and most convenient ways to access the features on your tablet.
With 16GB* of internal storage and MicroSD card slot for up to an additional 32GB, you can house a library of games, movies, music and eBooks that will keep you entertained for years to come. In addition, 5GB of free cloud storage is provided through the Cloudlink toolbox along with other producty Apps including Oce Suite to view Word documents, spreadsheets, and PowerPoint.
When connected to the internet, discover and download many of your favorite Android Apps from the Skytex App Store. The Apps are optimized specifically for your tablet's screen size bringing you the best experience possible in which to view them. In addition, the 1Mobile Market oers more than 300,000 Android Apps including gaming, producty, children's educaon and more.
It is recommended that you read this user guide completely before rst use. Visit our website at www.skytex.com to register your tablet and review additional informaon and updated FAQ's.
PACKAGE CONTENTS: IMAGINE Tablet, USB Cable, AC Adapter, Stereo Earbuds.
* Approximately 1.8GB of internal storage is used for the OS, system les and pre-installed Apps.
TABLET CONTROLS & DESCRIPTIONS

- Volume + Press and hold to increase volume.
- Volume – Press and hold to decrease volume.
- Back Key Press to go back to the previous page.
- Power On/O Press and hold momentarily to turn on; tap to wake up from Sleep mode.
- 3.5mm Jack Audio conncon to listen to earphones or powered speakers.
- Built-in Mic Records audio including your voice while video chang, etc.
- MicroSD Card Slot Load external storage memory card (up to an additional 32GB).
- DC IN Connect the AC power adapter to charge the baery.
TABLET CONTROLS & DESCRIPTIONS

- Micro-USB OTG port Connect to a computer to transfer les or for use with a keyboard / mouse.
- HDMI Connect to an HDTV or video projector.
- Speaker Listen through speaker unless earphone jack is connected. Sound will mute.
- Front Camera Front facing camera for video chat.
- Rear Camera Take photos using the display as a viewnder.
- Back Key Tap to go back to the previous page.
- Home Key Tap to go to the Home Launcher Screen.
- Open Apps Key Tap to view open applicaons. Swipe to the le to close and save baery life.
- App Tray Tap to access all applicaons installed on to the tablet.
CHARGING YOUR TABLET
The tablet comes with a built-in rechargeable baery that should be fully charged overnight prior to rst use. Connect the AC adapter to your Tablet via the DC input on the boom of the Tablet (illustrated below). Disconnect the Tablet when its fully charged.
A full charge and discharge (15% or below) cycle is recommended to maximize the baery's life and performance.
If the baery is completely drained please allow the Tablet at least 10-15 minutes to recharge prior to turning it on.

Note: When charging the Tablet while powered OFF, the baery indicator appears momentarily. Although the baery indicator disappears, the Tablet will connue to charge.
POWER ON/OFF/STANDBY MODE
ON: Press and hold the Power buon unl the Tablet's loading screen appears. Once the lock screen appears, unlock the Tablet by swiping your nger from the le 'Unlock' icon to the right 'Unlock' icon (illustrated below). Should the display 'Timeout' (or go black) before you are able to unlock the Tablet, tap the Power buon for one second to turn the display back on.


NOTE: Leaving the Tablet in Standby Mode while not in use will result in baery drain. Turn the Tablet o completely to conserve baery power between charges.
OFF: Press and hold the Power buon unl the Tablet opons appear. The opons will prompt you to tap 'OK' to power the Tablet o or 'Cancel' to return back to the Home screen.
STANDBY: To enter Standby Mode, simply tap and release the Power buon. To wake from Standby, tap and release the Power buon.
CONNECTING TO A WIRELESS NETWORK
NOTE: To connect your Tablet to the Internet you must have an Internet conncon and a wireless network.
A. Open the App Tray > Select 'Sengs' > Switch the 'Wi-Fi' opon from 'OFF' to 'ON' by tapping the 'OFF' icon.
B. A list of networks will appear to the right of the screen > Select your network and enter the password/network key.
C. Tap 'Connect' to complete the conneccon

Tip: Check the "Show Password" box to verify password was entered correctly.

REQUIREMENT: To connect you will require a wireless router or an access point through a broadband internet conncon. You must know the name of your network password and if your network is secured. Sengs of this nature can be found on your wireless router and/or its user guide.
NOTE: If you are connected to a network previously used with this tablet, it will automacally connect. If you don't see your network in the list, tap the SCAN icon located on the top right corner of the screen.
INSTALLING APPS
A. Tap the

or

App and browse by Category or Search for popular Apps to download on to your Tablet. Select the desired App and download it (you must be connected to a wireless network).
B. NOTE : When the download is completed, you will be prompted to install the App. Tap 'Install'. When completed, the App will appear in your App Tray.


Discover and manage pre-populated producty apps within CloudLink's Toolbox that includes 5GB of free cloud storage; Catch Notes; Oce Suite to view docs spreadsheets, PowerPoint; mOce to manage contacts.



The Skytex App Store is stocked with hands of the most popular free Apps that are sized" for the screen size on your Tablet. Reds more are added weekly.

Find over 300,000 apps at 1Mobile including e shopping apps, streaming video apps, games, media, radio, news, recipes, and more.

Purchase Apps from the Amazon App Store.
Check their Free App of the Day Promoon featured daily.
BROWSE THE WEB


Your Tablet is equipped with a full HTML Web Browser that enables you to view web pages.
A. To access the Web Browser select the icon from the App Tray.
B. To enter a URL, tap the URL eld at the top of the browser and enter the desired link using the QWERTY keyboard.
C. Tap 'Go' to load the page.
Bookmark a Favorite Page
A. Scroll to the top of the desired web page.
B. Tap the star on the URL eld ☆> Tap 'OK.'


SETTINGS: Date, Time, & Screen Timeout
Manual Time Seng
A. Open the App Tray > Select 'Sengs' > Scroll down to and tap 'Date & Time' > Select 'Set Time' > Set the hour and minute by tapping the arrow keys; then tap 'Set.'
Manual Date Seng
A. Open the App Tray > Select 'Sengs' > Scroll down to and tap 'Date & Time' > Select 'Set Date' > Set the month, date, and year by tapping the arrow keys; then select 'Set.'


Auto Date & Time
A. Open the App Tray > Select 'Sengs' > Scroll down to and tap 'Date & Time' > Select 'Automac Date & Time' to check the box.
Note: The 'Automac Date & Time' opon sets the date and me using the network provided. Should an incorrect me zone appear, tap 'Select Time Zone' and nd the appropriate me zone.
Screen Timeout
A. Open the App Tray > Select 'Sengs' > 'Display' > 'Sleep.'
B. A dialogue box will appear with several opons to choose from. Tap the length of me (in seconds or minutes) before the display goes black (to conserve baery life). Tap the Power buon should the display go to Sleep.
HOME LAUNCHER SCREEN APPLICATIONS
Home Launcher Screen
This is your starng point. The Home Launcher screen consists of 5 screens (slide nger le or right across the screen). You'll nd many features including pre-installed AppLink shortcuts of the most popular Apps used today, that are ready for download once you connect to the internet.

NOTE 1: Apps that are running in the background will take up valuable memory and drain baery resources. Tap the icon to view any open Apps, then swipe towards the le to close them.
NOTE 2: Pinch-to-zoom outward on the Home Launcher to view all home screens. You can also add or delete home screens based on your preference.

Add or Remove Favorite Apps from App Tray
A. To open the App Tray tap the icon located at the upper right hand corner of the Tablet to display all of the applicaons that have been pre-installed or downloaded to your Tablet.
B. To add to the Home Launcher screen, tap and hold the desired app. Release the icon onto the Home screen.
C. To remove an App from the Home Launcher screen, tap and hold the icon until it enlarges, then slide to remove to Trash.
DISCOVER APP SHORTCUTS
Your Home launcher screens feature pre-installed Apps shortcuts and up to 12 Applinks for your convenience. They are ready for download once you connect to the internet. Several examples are described below.

Music – Access music les installed on your Tablet.

App Tray – Access all Apps that are installed on to your Tablet.

Sengs – View and modify sengs for Wireless network, display, baery, menu language, etc.

Internet Browser – Access the world wide web when connected to a wireless network.

File Manager – View all your les installed on your Tablet.

Gallery – Access photos and videos you have installed on your Tablet.

Skytex App Store – Thousands of the most popular Android Apps specially optimized for your tablet!

1Mobile Market – Discover 300,000+ free Android Apps: games, social media, music, educaon, books, etc.

Get Amazon – One of (up to 12) pre-installed Applinks direct you to download the actual App once connected to a wireless network. When installed the App will be located in your App Tray. It is recommended to delete the “Get” Applink once the actual App is downloaded and installed, to reserve space on your Home screen.

Get Kindle –Download and again access to millions of eBooks, magazines, newspapers, audio books, games, blogs, and more.

Cloudlink – Discover and manage pre-populated producavity suite content from CloudLink's Toolbox including 5GB of free cloud storage.
NOTIFICATIONS BAR / CONNECT TO TV / USING mini-USB
NOTIFICATIONS BAR
The Nocaons Bar, located at the boom of the Home Launcher screen displays new messages, alerts and icons that show you the me, wireless network status, baery charge, progress of downloads, connectivity of Bluetooth or mini-USB, alarm setup, and more.

Back – Tap to go back to the previous page.
Home – Tap to go to the Home Launcher Screen
Open Apps – Tap to view open applicaons. Swipe to the le to close and save baery life.
App Tray – Access all applicaons installed on to the tablet.

HDMI
Your Tablet features an HDMI output to display its content digitally to your HDTV. Enjoy the benets of high denion video by connecng an oponal mini HDMI HD cable (available at the SKYTEX store).
Mini-USB
Your tablet oers true versality when using the mini-USB port. Select cables are available at the SKYTEX online store.
Keyboard/Mouse – connect an oponal keyboard or mouse using an oponal mini-USB OTG cable.
Ethernet Adapter – connect your tablet to a wired internet network using an oponal Ethernet to USB dongle. 3G Wireless – connect an oponal 3G wireless modem dongle. Insert your SIM card into it and use your tablet when Wi-Fi isn't available.
Transfer Files & Additional Storage—connect a ash drive using the cable provided with your tablet.
A. Connect your Tablet to your PC via the USB cable.
B. A USB symbol will appear in the Nocaons Bar/Boom Bar
C. Select the symbol that appears > Tap USB Connected > Turn on USB Storage.
D. You are now able to drag-and-drop your music, video, and photo les between your Tablet and PC.
NOTE: Your Tablet will be recognized as an external drive. Once completed, tap 'Turn o USB Storage' and remove Tablet from your PC.

A. Go to the App Tray and select 'Gallery'

B. Select the movie le to view.
C.Once the video begins, you may select playback controls that appear on the display.
View Photos
A. Go to App Tray and select 'Gallery'

B. Tap on photo les you would like to view.
Play Music
A. Go to App Tray then tap the 'Music'

B. Select the desired song and adjust volume sengs to your liking.
C. To exit out of the App, tap 'Home or 'Back.'
D. To stop music playback, go back to the Music App and tap 'Pause.'

natural_image
Exterior view of a military vehicle with mounted equipment, captured in a snowy environment (no visible text or symbols)NOTE: Hearing experts advise against the constant use of headphones played at high volume. Constant exposure to higher volumes may lead to hearing loss. Should you experience ringing in the ears or hearing loss, disconnue use.
Your Tablet is capable of streaming videos directly from the Internet or via 3 ^rd party streaming applicaons. To properly run certain applicaons Adobe ^® Flash ^® Player may be required. Popular streaming video applicaons are available through the Skytex App Store for download on to the Tablet. Prior to streaming movie les, download the applicaon of your choice.
INSERTING A MICRO-SD CARD
Your Tablet will accept a micro-SD memory card for an additional 32GB of storage for videos, music, photos, documents, and more. Align an oponal memory card with the card slot. Make certain the metal contacts are facing downward. Slide the card carefully into the spring-loaded slot until it clicks securely.
To remove safely, enter SETTINGS and STORAGE to view opons. Tap UNMOUNT SD card then push the memory card with your thumbnail further into the slot until it springs outward of the slot. Do not remove card while any app is in use.


NOTE:
Do not aempt to insert objects other than a micro-SD memory card into the card slot. A compatible memory card should t easily into the card slot; If you encounter resistance, check the alignment of the card. Do not aempt to force the card in. Avoid touching the gold contacts of the memory card.
CAMERA & VIDEO CHAT

Camera Funcons
A. Tap the Trash Can icon to delete.
B. Tap Menu > 'Set Picture As' to set the photo as the Table's background.
Video Chat
A. Download and install your favorite video chat app from the Skytex App Store or 1Mobile Market.
B. The Webcam is set as the default camera for video chat.
Camera Use
A. Open the 'Camera' applicaon by tapping the Camera icon
B. Switch between front and rear camera by tapping the icon
C. Capture Images shown on the display by tapping
D. Tap the thumbnail of an image that appears to view or edit the photo.
E. You may also view your photos with the 'Gallery' app.


natural_image
Portrait of a woman wearing a headset, with an inset photo of a person in red (no visible text or symbols)CONNECTING A BLUETOOTH DEVICE
A. Open the App Tray > select 'Sengs' > Switch the 'Bluetooth' opon from 'OFF' to 'ON' by tapping the 'OFF' icon.
B. A list of available devices will appear to the right of the screen > Select the desired device to connect.
C. Follow the instrucons to complete the pairing. If you're prompted to enter a passcode, consult with the documentaon that came with the device.
D. When pairing is successful, your Tablet will connect to the device.

NOTE: Transmission range of Bluetooth devices may vary.

SETTING UP YOUR EMAIL
A. From your App Tray, tap the 'Email' icon to enter the Email client.
B. Enter an Email address and a password.
C. Aer you have entered your informaon, press 'Next' to move to the next step.
D. The Email app will test the incoming and outgoing mail servers. Once completed, you will be prompted to enter an account name and your name.
E. The account name is used to identify the name of the account on the Tablet.
F. Your name will be displayed on all outgoing messages sent from the Email app on your Tablet.

NOTE: Certain Email providers will require you to enter more details about the type of account you are using. There are three choices: POP3, IMAP, and Exchange. If unsure of your account type, please contact your Email provider for more informaon.
TROUBLESHOOTING
For more updated FAQs and troublesomeong ps, visit us at www.skytex.com/support
Symptom Soluon
My touchscreen is not responding. How do I reset the tablet?
The baery drained completely and now it won't turn on...
I inserted a MicroSD card. Where are my les located?
1Mobile Market states a 'Network Error' message when I aempt a download.
My Wi-Fi says it's 'Disconnected' aer I aempt to connect?
To reset, rst make sure the power source is unplugged. Press and hold the Power buon for 10 seconds and then plug the power source back in. Press the Power buon for another 2-3 seconds.
To erase all data on the Tablet go to Sengs > Backup & reset > Factory Data Reset. ALL DATA WILL BE LOST.
Aer inserng the card, nd your les in the "File Manager" applicaon. Go to the App tray; open 'File Manager'. Select the SD card icon to access les.
The App requires an update to the most recent version. Visit hp://www.1mobile.com on your tablet's browser and download the updated version.
The 'Disconnected' status means that the tablet is not connected to any network. Make sure the correct password is entered when connecng to your wireless network. This password could be on the boom of the router or a password that was created by someone when the Wi-Fi device was originally set up.
SPECIFICATIONS
HD Display Type: 10.1" TFT LCD 1280 x 800 Capacive Touchscreen Display
Processor Types: Cortex A9 1.6GHz Dual Core Processor + Mali 400MP GPU
Operang System: Android 4.0 Ice Cream Sandwich, upgradeable to Android 4.1 Jelly Bean
Storage Capacity: Integrated 16GB* Storage; MicroSD Card Slot Expansion to 32GB
Internal Memory: 1GB RAM
Memory Card Supported: MicroSD
Wireless LAN: 802.11b/g/n
Bluetooth: 3.0
Front & Rear Cameras: 2 Mega Pixels (MP)
HDMI: Yes
Mini USB: Yes
Stereo Headphone Output: 3.5mm
Tablet Weight: 1.3 lbs.
Baery Capacity: Up to 15 hours on web
Input Voltage, Power Adapter 100V/240VAC, 50/60Hz, 5V Output (UL Listed)
Limited Warranty: 1 Year Parts & Labor
Tablet Dimensions: 10.1" 10.1"(L) x 6.6"(W) x 0.3"(D)
NOTE:
1- 16GB. Available storage capacity will be less due to operang system and pre-installed soware applicaons.
2- Baery life will vary depending on your sengs, use and other factors.
WARRANTY & SUPPORT
SKYTEX Technology Inc. warrants against defects in material and workmanship for a period of one year from original purchase date when purchased from an authorized U.S. reseller/retailer by the original purchaser or is a consumer who received the tablet as a gi. You must retain and provide the original bill of sale (or photocopy) as proof of purchase in case the tablet requires service. Retain the original box and inner packaging to ship if necessary.
Your Responsibility
Warranty service shall be provided aer a return authorizaon number (RMA#) is provided to you by our customer support representave. For one year, SKYTEX will provide at no charge, service repairs using new or replacement parts. In certain cases your tablet may be replaced with a refurbished model that meets or exceeds factory specicaons. Service provided or refurbished replacement is warranted for the duraon of the original warranty period or 45 days, whichever is greater. Warranty extends to defects in materials or workmanship and does not cover cosmec imperfecons, damage incurred during shipment to SKYTEX, misuse, accidental drops that crack the screen, conncon to improper equipment, or repairs by an unauthorized party. Write the RMA number on the package; include a copy of the store receipt and descripon of the issue with the product and serial number.
How to Obtain Warranty Service
If aer following the User Guide, should you nd it necessary to contact Customer Support, email or call between 9am-5:30pm Mon-Fri (Pacic Time). Have your date of purchase, serial number, and a full understanding of the issue ready for your representave. You are responsible for the transportaon costs and protecve packaging associated with shipping the product to SKYTEX safely. Ship the tablet using a service that provides tracking informaon.
Customer Support
Mon-Friday 9:00am-5:30pm
Phone: (888) 759-8399
Email: support@skytex.com
Website: www.skytex.com