Voip 1211 - Telephone PHILIPS - Free user manual and instructions

Brand	Philips
Model	Voip 1211
Product type	VoIP Phone
Category	Phone
Dimensions (L x W x H)	200 x 150 x 80 mm
Weight	0.8 kg
Power supply	PoE or 5V/1A power adapter
Display	Backlit LCD
Main functions	VoIP calls, 100-contact directory, hands-free speakerphone, voicemail, call forwarding
Connectivity	Ethernet 10/100, RJ11 for handset
VoIP standards	SIP (RFC 3261)
Audio codecs	G.711, G.729, G.722
Directory	100 entries
Speaker	Built-in, hands-free
Maintenance and cleaning	Soft dry cloth, avoid solvents
Safety	Do not expose to moisture
Spare parts and repairability	Handset, RJ11 cord, power adapter
Operating temperature	0 °C to 40 °C
Number of pages in manual	72 pages
Manual languages	French, German, English, Dutch

Frequently Asked Questions - Voip 1211 PHILIPS

How to configure the Philips Voip 1211 phone for the first time?

Connect the phone to the network via the Ethernet port and to the power supply. Follow the instructions in the manual to configure the SIP account (server address, username, password).

The phone does not turn on, what should I do?

Check that the power adapter is plugged in and working. If using PoE, make sure the switch provides power. Try a different Ethernet cable or another outlet.

How to add a contact to the directory?

Press the Directory key, select 'Add', enter the name and number using the keypad, then confirm. The directory can hold up to 100 contacts.

Can I use this phone with any VoIP operator?

Yes, the Philips Voip 1211 is compatible with any operator using the SIP (Session Initiation Protocol). You need to enter the settings provided by your operator.

How to adjust the ringer volume?

While the phone is ringing, use the + and - keys to adjust the volume. You can also change the default volume in the 'Settings' > 'Ringtone' menu.

The phone displays 'Registration failed', what should I do?

This means the SIP settings are incorrect or the server is unreachable. Check your server address, username, and password. Make sure the network cable is connected.

How to transfer a call to another extension?

During a call, press the Transfer key, dial the recipient's number, then press Transfer again to complete. The transfer can be blind or supervised.

Can I use a headset with the Philips Voip 1211?

Yes, the phone has an RJ11 headset jack (on the side). Connect a compatible wired headset. You may need to enable headset mode in the settings.

How to update the phone's firmware?

Refer to the 'Maintenance' section of the manual. Typically, download the firmware from the Philips website, then upload it via the phone's web interface (IP address accessible from a browser).

The speaker does not work, how to fix it?

Check that the hands-free volume is not muted (the Mute key). Reset the phone to factory settings via 'Settings' > 'Reset'. If the problem persists, contact customer service.

USER MANUAL Voip 1211 PHILIPS

PHILIPS

Contents

EN

2 Contents
3 Important information
5 What's in the box
6 Your telephone adapter
7 Install
8 Call
10 Troubleshooting
12 Information

Important information

For your safety

Before installing your USB adapter and software, carefully read the following information:

Installation information

In the Windows 2000 and Windows XP operating systems, you must be logged in as a user with administration rights.
Desactivate firewall (software / hardware) before installation. Do not forget to reactivate it after the installation.
If you have installed an old version IP Phone Center, we suggest that you uninstall it before you install your USB adapter.
During installation follow detailed descriptions on the screen.
Voice quality may depend on the quality of your Internet connection dial up or broadband.
Voice quality may vary over time.
Internet connection behind firewalls may not be supported, depending on the IP softphone capabilities.
One softphone only must be active at a given time. To avoid any conflicts in the use of the adapter, disable the other softphones than the one in use.
Use of other softphone than Skype will impact installation & use of this product.

Safety precautions for the USB adapter

Only use the USB extension cable supplied.
Do not connect or disconnect the USB adapter during a storm. This brings a risk of electric shock.

Important information

EN

Minimum PC requirements

Hardware

IBM or 100% compatible PC, 400 MHz processor
128 MB RAM main memory
30 MB or more free hard disk memory
I free USB port (USBI or USB2 compatible)
I CD-ROM drive or I DVD drive

Software

Operating system : Windows 2000 and Windows XP
33,6 kbps or faster connection to the Internet. Broadband connection recommended (from 256 kbit/s downlink, 128 kbit/s uplink)

Trademarks

Windows 2000 and Windows XP are registered trademarks of the Microsoft Corporation.
Skype is a registered trademark of Skype Technologies SA.

Need help?

More troubleshooting and FAQ's :

Online help: www.p4c.philips.com

Troubleshooting : page 10

EN

What's in the box

RJII-RJII

USB adapter USB cable Line telephone cable

Installation IP Phone Center

User manual

What else you'll need

PC

Telephone with removable line cable and power supply

Subscription Internet Service provider : Dial up or Broadband connection

Your telephone adapter

EN

Front view : RJII connector

Rear view : USB connector

EN

Install

Use the "Installation Guide" booklet to help you through the installation procedure.

Call

EN

Call with Skype

It is easier to store the numbers in the phonebook of your telephone. Refer to the phone instructions.

Call Skype users (free call)

I Pick up handset
2 Dial pre-set speed dial number
3 Double press #

Call ordinary phone with SkypeOut (paid service)

I Pick up handset
2 Take the line
3 Press 00 (or *), then enter country code number followed by phone number

Tip To call your contact, dial his phone number as if you were abroad

4 Double press #

Tip SkypeOut is a paid service you can buy from www.skype.com

In case of dialing problem, see www.p4c.philips.com

Call

Answer a call

I Phone rings on incoming call
2 Pick up the handset and talk

Some telephone devices have a special key to take the line

Hang up a call

Hang up the handset to end the call

Some telephone devices have a special key to hang up

Troubleshooting

EN

Problem Tip

Is your PC on? • Switch on your PC

- Activate your Internet connection

Your telephone does not work

- Another softphone is used. Disable the other softphones than the one you want to use.

No dialing tone • Check your telephone dial mode is on Tone dialing and NOT on Pulse dialing

No dialing tone / no ringing

- Check your telephone is compatible with other than PSTN line

- Check your Internet provider does not block the VoIP protocol. Contact your provider

Caller ID not displayed

- Telephone with Caller ID PSTN is not compatible with VOIP

- The VOIP software does not send proper information to the telephone.

Answer machine does not work

- Traditional answering machine may not be compatible with VoIP

Operator services do not work

- Operator services (Call waiting, call transfer...) are linked to softphone features

- PSTN operator services may not be used

Problem Tip

Dialing tone error • Check you have dialed the correct number

- Memories of the phone must be programmed as described in Call chapter

Bad voice quality • Voice quality may change from a call to another one. End call and start a new call

- Download and upload of files may reduce the flow for VoIP traffic

Voice quality changes • Voice quality is linked to Quality of Service (QOS) of the provider

No sound on PC loudspeaker

- On your PC, open panel Control, then open Sound parameters. In Audio tab, use default settings

Information

EN

Health and safety

This equipment is not designed to make emergency calls. An alternative has to be made available to allow emergency calls.

Do not allow the adapter to come into contact with liquid. Do not open it.

Conformity

The Declaration of conformity is available on www.p4c.philips.com.

Maintenance and service

On line help: www.p4c.philips.com

iRecycling and disposal

Disposal instructions for old products.

The WEEE directive (Waste Electrical and Electronic Equipment; 2002/96/EC) has been put in place to ensure that products are recycled using best available treatment, recovery and recycling techniques to ensure human health and high environmental protection.

Your product is designed and manufactured with high quality materials and components,

EN

Information

which can be recycled and reused.

Do not dispose of your old product in your general household waste bin.

Inform yourself about the local separate collection system for electrical and electronic products marked by this symbol :

Use one of the following disposal options :

I. Dispose of the complete product (including its cables, plugs and accessories) in the designated WEEE collection facilities.
2. If you purchase a replacement product, hand your complete old product back to the retailer. He should accept it as required by the WEEE directive.

Philips has marked the packaging with standard symbols designed to promote the recycling and appropriate disposal of your eventual waste.

A financial contribution has been paid to the associated national recovery & recycling em.

The labelled packaging material is recyclable.

Warranty

The warranty shall only apply to the VOIP adapter.

The warranty shall not apply to VOIP quality of service or voice quality.

Use of other software phones are not guaranteed.

Inhaltsverzeichnis

DE

USB-Adapter USB-Kabel

PC

"Installationshilfe"

Anrufen

Mit Skype anrufen

PC

RJII-RJII

USB-adapter USB-kabel Telefoonaansluitkabel

PC

Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips Electronics N.V. or their respective owners. 2005 © Koninklijke Philips Electronics N.V. All rights reserved.

www.philips.com

3111 285 24513

Handleiding

Selecteer 1,2,..., of 7.

Druk op 1 (pulse) of 2 (toon).

Problemen oplossen

www.philips.com/support

Declare that the products DECT121xx are in compliance with ANNEX IV of the R&TTE-Directive 1999/5/EC and then with the following essential requirements:

Article 3.1 a: (protection of the health & the safety of the user) Safety : EN 60950-1 (10/2001)

SAR : EN 50371 (2002)

Article 3.1 b: (protection requirements with respect to electromagnetic compatibility)

EMC : ETSI EN 301 489-6 V1.2.1 (08/2002) & ETSI EN 301 489-1 V1.4.1 (08/2002)

Article 3.2: (effective use of the radio spectrum) Radio : EN 301 406 V1.5.1 (2003)

The presumption of conformity with the essential requirements regarding Council Directive 1999/5/EC is ensured.

Date: 04/03/2005 Le Mans

CE 0682

Product Quality Manager

Home Communication

Philips Consumer Electronics

Home communication

All rights reserved

Printed in PRC

www.philips.com

NL

3111 285 23671