Extron PowerCage FOX Rx DVI Plus MM - Audiovisual Equipment

PowerCage FOX Rx DVI Plus MM - Audiovisual Equipment Extron - Free user manual and instructions

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Product Type Fiber Optic DVI Receiver
Enclosure Type Rack-mountable, 1U high, half-width
Dimensions (H x W x D) 1.7 in x 8.6 in x 12.0 in (4.3 cm x 21.8 cm x 30.5 cm)
Weight 4.2 lbs (1.9 kg)
Power Supply External, 12 VDC, 1.0 A
Video Input 1 x DVI-D (fiber optic link)
Video Output 1 x DVI-D
Supported Resolutions Up to 1920x1200 at 60 Hz, including 1080p
Fiber Type Multimode (MM)
Maximum Transmission Distance 300 m (984 ft) at 1920x1200
Connectors 1 x LC duplex fiber, 1 x DVI-D output, 1 x DVI-D input (fiber)
Operating Temperature 32°F to 122°F (0°C to 50°C)
EDID Management Internal EDID emulation and pass-through
Features Signal regeneration, hot-plug detection, rack-mount kit included
Compliance RoHS, WEEE
Spare Parts / Repair Contact Extron for replacement units or authorized repair
Cleaning Instructions Wipe exterior with a soft, dry cloth; do not use liquids
Safety Instructions Read manual before use; follow all warnings; disconnect power when not in use

Frequently Asked Questions - PowerCage FOX Rx DVI Plus MM Extron

How do I connect the PowerCage FOX Rx DVI Plus MM?
Connect a fiber optic cable from the transmitter to the LC duplex input. Attach a DVI cable from the output to the display. Power the unit using the included 12 VDC supply.
What is the maximum resolution supported?
The device supports resolutions up to 1920x1200 at 60 Hz, including 1080p and 1200p.
What type of fiber optic cable is required?
It requires multimode fiber with LC connectors. For best performance, use 50/125 or 62.5/125 fiber.
How far can the signal travel?
With multimode fiber, the maximum transmission distance is 300 meters (984 feet) at 1920x1200.
Can I mount the unit in a rack?
Yes, it is designed for rack mounting. A rack-mount kit is included, and it occupies 1U of space (half-width).
Does it support EDID?
Yes, it features internal EDID emulation and pass-through for compatibility with various sources and displays.
How do I clean the unit?
Use a soft, dry cloth to wipe the exterior. Do not use any liquids or abrasive cleaners.
What power supply does it use?
It uses an external 12 VDC power supply with a 1.0 A rating. The power supply is included.
Is the unit compatible with single-mode fiber?
No, this model is specifically for multimode fiber. For single-mode, use the FOX Rx DVI Plus SM version.
Where can I find spare parts or get repairs?
Contact Extron directly for replacement units or authorized repair services. Do not attempt to open the unit.

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USER MANUAL PowerCage FOX Rx DVI Plus MM Extron

Fiber Optic Extenders

PowerCage FOX Tx / Rx VGA PowerCage FOX Tx / Rx DVI PowerCage FOX Tx / Rx DVI Plus

High Resolution Fiber Optic Transmitters and Receivers

PowerCage FOX 4G Tx VGA TX Rx RS-231 OVER FIBER REMOTE RX-202 VACUM TX Rx ± 1.2 INPUT AUDIO L AUDIO R + - + + RGB DVI-D PowerCage FOX 4G Tx DVI TX Rx RS-231 OVER FIBER REMOTE RX-202 VACUM TX Rx ± 1.2 INPUT AUDIO R + - + + RGB DVI-D PowerCage FOX 4G Rx VGA TX Rx RS-231 OVER FIBER REMOTE RX-202 VACUM TX Rx ± 1.2 OUTPUT AUDIO R + - + + RGB DVI-D PowerCage FOX 4G Rx DVI TX Rx RS-231 OVER FIBER REMOTE RX-202 VACUM TX Rx ± 1.2 OUTPUT

Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product's enclosure that may present a risk of electric shock.

ATTENTION: This symbol, when used on the product, is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

© 2016 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks®, registered service marks ^(SM) , and trademarks ^(TM) are the property of RGB Systems, Inc. or Extron Electronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks ^(B)
AVTrac, Cable Cubby, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, FlexOS, Global Configurator, GlobalViewer, Hideaway, Inline, IP Intercom, IP Link, Key Minder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, Pure3, Quantum, SoundField, SpeedMount, SpeedSwitch, System INTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTP Systems
Registered Service Mark ^(SM) : S3 Service Support Solutions
Trademarks ^(TM)
AAP, AFL (Accu-RATE Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (Class D Ripple Suppression), DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync Validation Processing), DTP, eLink, Entwine, EQIP, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector ^TM 4K, WebShare, XTRA, ZipCaddy, and ZipClip

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and Regulatory Compliance Guide” on the Extron website.

Class 1 Laser Product

Any service to this product must be carried out by Extron Electronics and its qualified service personnel.

CAUTION: Using controls, making adjustments, or performing procedures in a manner other than what is specified herein may result in hazardous radiation exposure.

NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and Regulatory Compliance Guide” on the Extron website.

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

WARNING: Potential risk of severe injury or death.

CAUTION: Risk of minor personal injury.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C [∅1] R∅0∅4∅03∅0∅04∅0∅08∅0∅06∅0 [∅2] 35 [17] [∅3]

Esc X1 *X17 *X21 *X25 *X23 CE ←

NOTE: For commands and examples of computer or device responses mentioned in this guide, the character "0" is used for the number zero and "0" is the capital letter "0."

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx -t SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the File menu, select New. Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents

Introduction ...... 1

About this Guide....1

About the PowerCage FOX Transmitters and Receivers 2

General System Operation....3

System Compatibility 4

Cable Transmission Modes....5

Features 5

Installation and Operation 7

Mounting the Units 7

Connections and Indications....7

Making Connections....13

PowerCage Front Panel Port, Control, and Indicators 15

Operation 17

Remote Control....18

Serial Ports....18

Simple Instruction Set Control 19

Host-to-Switcher Communications....19

Symbol Definitions....19

Unit-initiated Messages.... 20

Error Responses....21

Timeout....21

Using the Command and Response Table....21

FOX Extenders Control Program....26

Installing the Software....26

Starting the Program 27

Updating the Firmware 32

PowerCage Enclosure 37

Installing a Board in the Enclosure 37

Introduction

WARNING: The PowerCage FOX outputs continuous invisible light (Class 1 rated), which may be harmful to the eyes; use with caution.

  • Do not look into the rear panel fiber optic cable connectors or into the fiber optic cables themselves.
  • Plug the attached dust cap into the optical transceiver when the fiber optic cable is unplugged.
  • About this Guide
  • About the PowerCage FOX Transmitters and Receivers
  • Features

About this Guide

This guide contains information about the following Extron PowerCage FOX family of modular board-designed fiber optic transmitters and receivers for the PowerCage Modular Power Enclosures:

• PowerCage FOX Tx VGA transmitter
• PowerCage FOX Rx VGA receiver
• PowerCage FOX Tx DVI (non-Plus) transmitter
• PowerCage FOX Rx DVI (non-Plus) receiver
• PowerCage FOX Tx DVI Plus transmitter
• PowerCage FOX Rx DVI Plus receiver

This guide includes instructions for an experienced installer to install, configure, and operate the equipment.

NOTES:

  • In this manual, "PowerCage FOX" refers to either an analog RGB video or a DVI video unit. Where differences exist between the VGA and DVI models, the full name of the unit is used.
  • In this manual, “PowerCage FOX DVI” refers to either the Plus or non-Plus model, unless a model is specifically named.

Extron PowerCage FOX Rx DVI Plus MM - NOTES: - 1

flowchart
graph TD
    A["Extron PowerCage 1600"] -->|DVI| B["PCPC"]
    A -->|DVI| C["PCD"]
    A -->|Fiber| D["FOXBOX DVI Plus Receivers"]
    D -->|DVI| E["Computer"]
    D -->|DVI| F["Computer"]
    D -->|Flat Panel Displays| G["Computer"]

Figure 1. Typical PowerCage FOX Tx/Rx Application

About the PowerCage FOX Transmitters and Receivers

The PowerCage consists of several sets of ultra-high performance fiber optic transmitters and receivers:

  • PowerCage FOX Tx VGA transmitter — Accepts an analog RGB video input, an audio input, and an RS-232 serial input. The transmitter outputs a proprietary optical signal on an LC connector to a PowerCage FOX, FOXBOX, or FOX 500 receiver. It also can receive a proprietary optical signal from the receiver consisting of the RS-232 return from a controlled device.
  • PowerCage FOX Rx VGA receiver — Accepts a proprietary optical signal on an LC connector from a PowerCage FOX, FOXBOX, or FOX 500 transmitter or daisy-chained PowerCage FOX or PowerCage FOX receiver. The receiver outputs analog RGB video, audio, and RS-232 serial commands. It also can either:

  • Receive an RS-232 return from a controlled device and send it to the transmitter via a proprietary optical signal, or
    • Output a daisy-chained signal to another receiver.

- PowerCage FOX Tx DVI Plus transmitter — Accepts a single link of DVI video input (up to 1920 x 1200 at 60 Hz), an audio input, and an RS-232 serial input. The transmitter outputs a proprietary optical signal on an LC connector to a PowerCage FOX Rx DVI Plus or FOXBOX Rx DVI Plus receiver only. It also can receive a proprietary optical signal from the receiver consisting of the RS-232 return from a controlled device.

- PowerCage FOX Tx DVI (non-Plus) transmitter — Similar to PowerCage FOX TX DVI Plus, but with a lower maximum resolution (1600x1200 or 1080p @ 60 Hz) and a different proprietary output that is compatible with all PowerCage FOX, FOXBOX, or FOX 500 receivers.

- PowerCage FOX Rx DVI Plus receiver — Accepts a proprietary optical signal on an LC connector from a PowerCage FOX, FOXBOX, or FOX 500 transmitter or daisy-chained receiver. The receiver outputs a single link of DVI video, audio, and RS-232 serial commands. It also can either:

- Receive an RS-232 return from a controlled device and send it to the transmitter via a proprietary optical signal, or

• Output a daisy-chained signal to another receiver.

- PowerCage FOX Rx DVI (non-Plus) receiver — Similar to the PowerCage FOX RX DVI Plus, but with lower maximum resolution (1600x1200 or 1080p @ 60 Hz) and receiving a different proprietary input. Discontinued, but included in this list for reference only.

General System Operation

• The PowerCage FOX VGA transmitter inputs VGA-UXGA RGB video.

• The PowerCage FOX DVI Plus transmitter inputs a single link of DVI video.

Both transmitters input audio and one-way (transmitter-to-receiver) RS-232 serial communication (for applications such as projector control). The transmitters convert all of the inputs to them into a proprietary signal and output the signal on a single fiber optic cable to the receiver. An optional return (receiver-to-transmitter) stream of serial RS-232 communications, such as projector responses, requires a second fiber optic cable. Rather than the return RS-232 communications, the receivers can be configured to output a daisy-chained primary fiber optic signal to another receiver.

• The PowerCage FOX VGA receiver outputs VGA-UXGA RGB video.

• The PowerCage FOX DVI receiver outputs a single link of DVI video.

The receivers convert the proprietary signal back to video (either RGB or DVI as applicable to the model), audio, and serial RS-232 communication, and output the signals locally. If either RS-232 return or daisy-chained communications are implemented (a second fiber optic cable is installed), the receiver outputs a proprietary signal on the second fiber optic cable. For video resolutions up to 1600 x 1200 or 1080p, the video output of the receiver is a perfect, pixel-for-pixel recreation of the video signal input to the transmitter.

The PowerCage FOX VGA transmitter can handle an RGBHV, RGBS, RGsB, or RsGsBs input signal. The PowerCage FOX VGA receiver can output RGBHV or RGsB, as selected by the user.

The transmitter and receiver have image and audio adjustments available under RS-232 control. Both units have fiber light status indicators and lost-light alarm connectors.

The receivers have built-in alternating pixels, color bars, and grayscale test patterns to assist in setting up the display equipment.

System Compatibility

The fiber optic signal output from a PowerCage FOX Tx DVI Plus transmitter can be received only by a PowerCage FOX Rx DVI Plus or FOXBOX Rx DVI Plus receiver.

The fiber optic signals from all other units are interchangeably compatible between VGA and DVI units, Plus and non-Plus units, and PowerCage FOX, FOXBOX, and FOX 500 units as shown in the following table.

Receiver Compatible transmitters
PowerCage FOX Rx VGA PowerCageFOX Tx VGAPowerCage FOX Tx DVI (non-Plus)FOXBOX Tx VGAFOXBOX Tx DVI (non-Plus)FOX 500 Tx (VGA)FOX 500 Tx DVIFOX 500 DA6
PowerCage FOX Rx DVI Plus PowerCage FOX Tx DVI PlusPowerCage Tx DVI (non-Plus)PowerCage FOX Tx VGAFOXBOX Tx DVI PlusFOXBOX Tx DVI (non-Plus)FOXBOX Tx VGAFOX 500 Tx (VGA)FOX 500 Tx DVIFOX 500 DA6
PowerCage FOX Rx DVI (non-Plus)PowerCage FOX Tx DVI (non-Plus)PowerCage FOX Tx VGAFOXBOX Tx DVI (non-Plus)FOXBOX Tx VGAFOX 500 Tx (VGA)FOX 500 Tx DVIFOX 500 DA6

NOTES:

  • The PowerCage FOX units are fully compatible with all Extron PowerCage FOX, FOXBOX, and FOX 500 products and a variety of other fiber optic products. Those other products are identified where appropriate, but not specifically described in this manual.
  • The PowerCage FOX DVI does not support the transmission of signals with High-bandwidth Digital Content Protection (HDCP).

Cable Transmission Modes

The transmitters and receivers are further categorized by the type of fiber optic cable, multimode or singlemode, which define the effective range of transmission:

- Multimode — Long distance, up to 2 km (6,560 feet) (depending on the fiber cable)

• PowerCage FOX Tx VGA MM
• PowerCage FOX Rx VGA MM
• PowerCage FOX Tx DVI (Plus and non-Plus) MM
• PowerCage FOX Rx DVI (Plus and non-Plus) MM

- Singlemode — Very long distance, up to 30 km (18.75 miles)

• PowerCage FOX Tx VGA SM
• PowerCage FOX Rx VGA SM
• PowerCage FOX Tx DVI (Plus and non-Plus) SM
• PowerCage FOX Rx DVI (Plus and non-Plus) SM

NOTE: The multimode and singlemode products are physically and functionally identical, with the exception of the effective range of transmission. In this manual, any reference applies to either transmission mode unless otherwise specified.

Features

  • Ultra high performance — Offers pixel-for-pixel RGBHV video or DVI video transmission, up to 1920 x 1200 at 60 Hz (PowerCage FOX DVI Plus models) or 1600 x 1200 at 60 Hz.
  • Video input —

- PowerCage FOX VGA — The transmitter accepts RGBHV, RGBS, RGsB, or RsGsBs on a 15-pin HD connector.

- PowerCage FOX DVI — The transmitter accepts a single link of DVI-D video on a DVI-I connector.

- EDID emulation mode (PowerCage FOX Tx DVI only) — The PowerCage FOX DVI transmitter provides a function, under RS-232 control, for specifying the rate of the incoming DVI signal. EDID emulation mode allows proper operation when no local monitor is present.

- Video output —

  • PowerCage FOX VGA — The receiver outputs RGBHV or RGsB (user-selectable) on a 15-pin HD connector.
  • PowerCage FOX DVI — The receiver outputs a single link of DVI-D video on a DVI-I connector.
  • PowerCage FOX VGA and PowerCage FOX DVI are mutually compatible — This enables ultra-long distance DVI-to-analog RGB and analog RGB-to-DVI conversion without the need for extra signal conversion devices.

- Compatibility with FOX 500 DA6 distribution amplifier and Fiber Matrix 6400 matrix switcher

  • Audio input — The transmitters accept a balanced or unbalanced stereo audio input on a 3.5 mm, 5-pole captive screw terminal.
  • Audio input gain/attenuation — The input audio level can be adjusted within a range of -18 dB (attenuation) to +10 dB (gain) via the RS-232 link.

  • Audio output — The receivers output balanced or unbalanced stereo audio on a 3.5 mm, 5-pole captive screw terminal.

  • Links monitoring — The front panels of the transmitters and receivers have indicators for monitoring both fiber optic links.
  • Loss-of-light alarms — The rear panels of the transmitters and receivers have discrete outputs that indicate if either of the fiber optic links have suffered a loss of the light signal.
    FOX Extenders control program — For RS-232 remote control from a PC running Windows®, the Extron FOX Extenders control software provides a graphical interface and drag-and-drop, point-and-click operation.
  • Simple Instruction Set (SIS) — The transmitters and receivers use the SIS for easy remote control operation.
  • Audio level — The audio output can be set to either the consumer level (-10 dBV) or professional level (+4 dBu) from the front panel or under RS-232 control.
  • Upgradable firmware — The firmware that controls the operation of each unit can be upgraded in the field via the Configuration port on the PowerCage enclosure without taking the unit out of service. Firmware upgrades are available for download on the Extron website, and they can be installed using the FOX Extenders control program.
  • Memory presets — 30 memory presets let you store input size and position settings relative to a specific input resolution. You can then recall those settings, when needed, using the SIS or the control software.
  • PowerCage mounting — All PowerCage FOX Tx and Rx units are mountable in any Extron PowerCage enclosure.

Installation and Operation

This section describes the installation and operation of the PowerCage FOX VGA and PowerCage FOX DVI, including:

  • Mounting the Units
    • Connections and Indications
    • PowerCage Front Panel Port, Control, and Indicators
  • Operation

Mounting the Units

The PowerCage FOX transmitter or receiver must be installed in an Extron PowerCage enclosure (see Installing a Board in the Enclosure on page 37.)

Connections and Indications

Extron PowerCage FOX Rx DVI Plus MM - Connections and Indications - 1
Figure 2. PowerCage FOX Tx and Rx Transmitter and Receiver Connectors

A RGB Input port (see page 8)
B DVI Input port (see page 8)
© Audio Input port (see page 8)
D RS-232 Over Fiber port (see page 9)
E Remote RS-232 port (see page 9)
F Alarm Outputs port (see page 9)
G Optical port and LEDs (see page 10)
H Optical port and LEDs (see page 11)
RGB Output port (see page 12)
DVI Output port (see page 12)
K Audio Output port (see page 12)
Power Indicator LED (see page 12)

RGB Input port (PowerCage FOX VGA only) (see figure 2 on the previous page) — Connect an analog VGA-UXGA RGB video source to this 15-pin HD female connector.
B DVI Input port (PowerCage FOX DVI only) — Connect a single link of DVI-D to this DVI-I connector (see DVI connector (PowerCage FOX DVI) on page 12 for pin assignments.)

NOTE: The PowerCage FOX DVI accepts only the digital signals on the DVI-I Input connector. The analog pins on the port are not connected.

Audio Input port (transmitters) — Connect a balanced or unbalanced stereo or mono audio input to this connector. The connector is included with transmitter, but you must supply the audio cable (see figure 3 to wire a captive screw connector for the appropriate input type). Use the supplied tie-wrap to strap the audio cable to the extended tail of the connector.

Extron PowerCage FOX Rx DVI Plus MM - Connections and Indications - 2

Extron PowerCage FOX Rx DVI Plus MM - Connections and Indications - 3

Extron PowerCage FOX Rx DVI Plus MM - Connections and Indications - 4
Figure 3. Captive Screw Connector Wiring for Stereo Audio Input

NOTES:

  • The length of exposed wires is important. The ideal length is 3/16 inch (5 mm).
  • If the stripped section of wire is longer than 3/16 inch, the exposed wires may touch, causing a short circuit.
  • If the stripped section of wire is shorter than 3/16 inch, wires can be easily pulled out even if tightly fastened by the captive screws.
  • Figure 4 identifies the tip, ring, and sleeve. A mono audio connector consists of the tip and sleeve. A stereo audio connector consists of the tip, ring, and sleeve. The tip, ring, and sleeve wires are also shown on the captive screw audio connector diagrams (see figure 3, above, and figure 7 on page 12).

Extron PowerCage FOX Rx DVI Plus MM - NOTES: - 1
RCA Connector

Tip (+) Ring (-) Sleeve (±)

3.5 mm Stereo Plug Connector (balanced)
Figure 4. Typical Audio Connectors

The input audio level can be set via RS-232 control (see Remote Control, beginning on page 18).

D RS-232 Over Fiber port (see figure 2 on page 7) — If you want the transmitter and receiver system to pass serial command signals for serial control of a projector for example, connect the host device to the transmitter and the slave device to the receiver via the first three poles on the left (Tx, Rx, and 12 ) of these 5-pole captive screw connectors on both units (see RS-2 connections on page 14 to wire this connector.

Extron PowerCage FOX Rx DVI Plus MM - NOTES: - 3

NOTES:

  • If you connect only one fiber optic cable (see item G on the next page), or you configure the receiver for daisy-chaining, you do not receive reports from the controlled device. To receive responses from the controlled device, you must install two fiber optic cables and leave the receiver in normal mode (via an SIS command for the PowerCage FOX Rx receiver.)
  • The PowerCage FOX can pass RS-232 commands and responses at rates up to 115200 baud.

E Remote RS-232 port — For serial control of the transmitter and receiver, connect a host device, such as a computer, to either unit via three poles (Tx, Rx, and ± ) of this 5-pole captive screw connector on either unit (see RS-232 connections on page 14 to wire this connector.)

Extron PowerCage FOX Rx DVI Plus MM - NOTES: - 1

See Remote Control, beginning on page 18 for definitions of the SIS commands (serial commands to control the transmitter via this connector).

F Alarm port — For remote monitoring of the status of the Rx fiberoptic link, connect a locally-constructed or furnished monitoring device to the unit to be monitored via two poles of this 5-pole captive screw connector on the unit to be monitored. When the unit does not detect light on its Rx connector, pin 1 and pin 2 of this port are shorted together (see Alarm connection on page 14).

Transmitter fiber optic port and LEDs (see figure 2 on page 7) —

WARNING: The PowerCage FOX Tx/Rx outputs continuous invisible light (Class 1 rated), which may be harmful to the eyes; use with caution. Plug the attached dust cap into the optical transceiver when the fiber optic cable is unplugged.

  • Ensure that you use the proper fiber cable for your transmitter-receiver pair. Typically, singlemode fiber has a yellow jacket and multimode cable has an orange or aqua jacket.
  • Only one fiber optic cable, transmitter-Tx-to-receiver-Rx, is required for video, audio, and serial command transmission. But, if you connect only one fiber optic cable, or if your transmitter is configured to daisy-chain the optical signal, system functionality is reduced. You will not receive RS-232 reports from the controlled device, and some Windows-based control program functions and RS-232 commands will not work. To receive responses from the controlled device and for full functionality, install both fiber optic cables and leave the receiver in normal mode (via an SIS command for the PowerCage FOX Rx receiver.)

19 Tx (required) — For all one-way video, audio, and serial communications from the transmitter to the receiver, connect a fiber optic cable to the Tx LC connector.

Connect the free end of this fiber optic cable to the Rx connector (see item H on the next page) on the PowerCage FOX Rx receiver or to any other compatible Extron FOX device.

29 Rx (optional) — Connect a fiber optic cable for all one-way return serial communications from the receiver to the transmitter.

Connect the free end of this fiber optic cable to the Tx connector (item H) on the PowerCage FOX Rx receiver in normal mode or to any other compatible Extron FOX device.

Tx and Rx LEDs — When Tx or Rx is lit, the associated link is active (light is received).

Tx Rx LINK 1g OPTICAL 2g Transmitter to Receiver Tx Rx LINK OPTICAL LINK

H Receiver fiber optic port and LEDs (see figure 2 on page 7) —

WARNING: The PowerCage FOX Tx/Rx outputs continuous invisible light (Class 1 rated), which may be harmful to the eyes; use with caution. Plug the attached dust cap into the optical transceiver when the fiber optic cable is unplugged.

- You can connect the transmitter to one or more receivers in one of three ways:

- One way (transmitter-Tx-to-receiver-Rx) only — Connect fiber cable (from transmitter connector to) only.

- Two way (transmitter to receiver and return) — Connect fiber cable in (from transmitter connector 1g) and fiber cable in back to the transmitter (connector 2g) (see figure 5.)

- One way (transmitter to receiver) with daisy chain (receiver to receiver) — Connect fiber cable 1h from a fiber optic source and cable 2n to the next receiver in the daisy chain (see figure 6.) Set each receiver in the daisy chain to daisy chain mode (via an SIS command for the PowerCage FOX Rx receiver.) Up to 10 properly-configured receivers can be connected in a daisy chain to a single transmitter.

- See the transmitter fiber connector NOTES on page 10, which also apply to these connectors.

Extron PowerCage FOX Rx DVI Plus MM - H Receiver fiber optic port and LEDs (see figure 2 on page 7) — - 1

flowchart
graph LR
    A["From Transmitter or Daisy-Chained Receiver"] --> B["1h"]
    B --> C["Receiver"]
    C --> D["2h"]
    D --> E["Receiver"]
    style A fill:#f9f,stroke:#333
    style E fill:#f9f,stroke:#333

2h Receiver 1h 1g Transmitter 2g Tr/Rx

Figure 5. Two Way Configuration

Figure 6. Daisy Chain Configuration

Rx (required) — For all one-way video, audio, and serial communications from the transmitter to the receiver, connect a fiber optic cable to the Rx LC connector.

Connect the free end of this fiber optic cable to the Tx connector on the PowerCage FOX Tx transmitter (see item 19 on page 9) or to any other compatible Extron fiber optic device.

2h Tx (optional) — Connect a fiber optic cable to the Tx LC connector for either of the following functions:

Normal configuration — For all one-way return serial communications from the receiver to the Rx connector on the transmitter (see figure 5.)

Daisy chain configuration — For daisy-chained video, audio, and serial communications to the Rx connector on another receiver (see figure 6.)

NOTE: The Tx connector emits light in either case and the Rx port receives light.

Connect the free end of this fiber optic cable to either:

- The Rx connector on the PowerCage FOX Tx transmitter (see item 29 on page 9) or to any other compatible Extron fiber optic device.

- The Rx connector on another receiver in the daisy chain.

Tx and Rx LEDs — When Tx or Rx is lit, the associated link is active.

PowerCage FOX DVI and PowerCage FOX VGA • Installation and Operation 11

RGB Output port (PowerCage FOX Rx VGA only) (see figure 2 on page 7) — Connect an analog VGA-UXGA RGB video display to this 15-pin HD female connector.

NOTE: You can set the receiver to output the desired video format: RGBHV or RGsB. RGBHV is the default (see Remote Control, beginning on page 18.)

DVI Output port (PowerCage FOX DVI only) — Connect a DVI video display to this DVI-I connector (see DVI connector (PowerCage FOX DVI) on the next page for pin assignments).

NOTE: The PowerCage FOX DVI outputs only the digital signals on the DVI-I Output connector. The analog pins on the port are not connected.

Audio Output port (receivers) — This 5-pole, 3.5 mm captive screw connector outputs the transmitted, unamplified, line level audio. Connect audio devices, such as an audio amplifier or powered speakers.

See figure 7 to properly wire a captive screw output connector. Use the supplied tie-wrap to strap the audio cable to the extended tail of the connector.

Extron PowerCage FOX Rx DVI Plus MM - Figure 6. Daisy Chain Configuration - 1

Extron PowerCage FOX Rx DVI Plus MM - Figure 6. Daisy Chain Configuration - 2

Extron PowerCage FOX Rx DVI Plus MM - Figure 6. Daisy Chain Configuration - 3
Unbalanced Stereo Output Balanced Stereo Output
Figure 7. Captive Screw Connector Wiring for Stereo Audio Output

ATTENTION:

  • For unbalanced audio, connect the sleeves to the ground contact. DO NOT connect the sleeves to the negative (-) contacts.
  • Pour l'audio asymétrique, connectez les manchons au contact au sol. Ne PAS connecter les manchons aux contacts négatifs (-).

NOTE: The length of exposed wires is important. The ideal length is 3/16 inch (5 mm) (see the audio input connector NOTES on page 8 for more information.)

The volume level for the output can be set to either the consumer line level (-10 dBV) or the professional line level (+4 dBu) via RS-232 control (see Remote Control, beginning on page 18 for details).

Power LED — This LED lights to indicate that power is applied to the unit.

Making Connections

DVI connector (PowerCage FOX DVI)

Figure 8 defines the DVI pin assignments.

Extron PowerCage FOX Rx DVI Plus MM - DVI connector (PowerCage FOX DVI) - 1
Female Connector

Extron PowerCage FOX Rx DVI Plus MM - DVI connector (PowerCage FOX DVI) - 2
Male Connector

PinSignalPinPinSignalSignal
1TMDS data 2-9TMDS data 1-17TMDS data 0-
2TMDS data 2+10TMDS data 1+18TMDS data 0+
3TMDS data 2 shield TMDS data 1shield T19MDS data 0 shield
4Spare12Spare20Spare
5Spare13Spare21Spare
6DDC clock14+5 V power22TMDS clock shield
7DDC data1523TMDS clock+Ground
8No connection TMDS clock-Hot Plug Detect24
C1Analog Red VideoC3Analog Blue VideoC5Analog Ground
C2Analog Green VideoC4Analog H. Sync

I (+5 V)

Figure 8. DVI Connectors

NOTE: The missing pins on the included DVI cable are not required for the single link of DVI-D data supported by the PowerCage FOX DVI. The analog video pins are not connected. All of these unused pins are shaded gray in the figure above.

DVI signals run at a very high frequency and are especially prone to errors caused by bad video connections, too many adapters, or excessive cable length. To avoid the loss of an image or jitter, follow these guidelines:

  • Do not exceed 16.4 feet (5 meters) on the input or buffered loop-through of the PowerCage FOX DVI transmitter or the output of the PowerCage FOX DVI receiver.
  • Use only the cable designed for DVI signals that is supplied by Extron.
  • Limit or avoid the use of adapters.
  • Use only cables specifically intended for DVI or HDMI signals. Use of non-DVI or non-HDMI cables or modified cables can result in a missing video output.

RS-232 connections

The Remote RS-232 port is for remote control of the transmitter and receiver. The protocol for the Remote RS-232 port is as follows:

• 9600 baud • no parity • 8 data bits
- 1 stop bit - no flow control

The RS-232 Over Fiber port is for transmission of serial signals, such as projector control signals, between the transmitter and receiver.

REMOTE RS-232 ALARM Tx Rx ± 1 2 RS-232 OVER FIBER Tx Rx ± Pin Function Tx Transmit data Rx Receive data Gnd Signal ground Do not tin the wires! Bidirectional Ground (±) Receive (Rx) Transmit (Tx) Controlling Device Ground (±) Receive (Rx) Transmit (Tx)

Figure 9. RS-232 Over Fiber Connector

NOTES:

  • The Tx and Rx lines cross once between the source and target.
  • The length of exposed wires is important. The ideal length is 3/16 inch (5 mm) (see the audio input connector NOTES on page 8 for more information.)

Alarm connection

REMOTE RS-232 ALARM Tx Rx + 1 2 Pin 1 and pin 2 are shorted together when no light is detected. Do not tin the wires!

Figure 10. Alarm Connector

NOTE: The length of the exposed (stripped) copper wires is important. The ideal length is 3/16 inch (5 mm) (see the audio input connector NOTES on page 8 for more information).

PowerCage Front Panel Port, Control, and Indicators

The following features are on the front panel of the PowerCage enclosure.

COMM POWER ALARM 1 2 3 H246 PGU PGU PAN PAN 1 2 1 2 COM/2 SELECT CONFIG TEMP Extron PowerCage 1600 A A F

Figure 11. PowerCage Front Panel

A Comm LED

D Comm Select button

B Power LED

Configuration port (see page 16)

© Alarm LED

Temp LED

A Comm LED (16 board locations) — Indicates that the board at this location is selected for connection to the Configuration port (see item E, on the next page). Repeatedly press the Comm Select button (see item D) as necessary to select the desired board.
B Power LED (all locations) — Indicates that power is applied to the device at this location.
C Alarm LED (16 board locations) — Indicates that light is not received on the Rx connector of the board at this location.

Alarm LED (2 PS locations) — Indicates that the power supply has failed or is out of tolerance.

Alarm LED (2 Fan locations) — Indicates that the fan has failed.

D Comm Select button — Repeatedly press this button as necessary to select the desired board for connection to the Configuration port (see item E). The Comm LED (item A) for the selected board lights.

Configuration port (see figure 11 on the previous page) — This 2.5 mm mini stereo jack serves the same serial communications function as the Remote RS-232 port on the transmitter or receiver board, but is easier to access than the ports on the boards after the units have been installed and cabled. The 9-pin D to 2.5 mm mini jack TRS RS-232 cable, included with the PowerCage enclosure but also available separately, can be used for this connection.

6 feet (1.8 m) 1 6 5 9 Tip Ring Sleeve (Gnd)

9-pin D Connection TRS Plug
Pin 2 Rx line on the computer Tip
Pin 3 Tx line on the computer Ring
Pin 5 Signal ground on the computer Sleeve

Figure 12. 9-pin TRS RS-232 Cable

NOTES:

  • This port is for remote control of the transmitter or receiver, not for the over fiber RS-232 link.
  • This port parallels the Remote RS-232 ports on the boards. If an active front panel configuration connection is made, the board Remote RS-232 port becomes inactive.
  • The maximum distances from the transmitter or receiver to the controlling device can vary up to 200 feet (61 meters). Factors such as cable gauge, baud rates, environment, and output levels (from the unit and the controlling device) all affect transmission distance. Distances of approximately 50 feet (15 meters) are typically not a problem. In some cases, the unit may be capable of serial communications via RS-232 up to 250 feet (76 meters) away.

This port is RS-232 only, with the following protocols:

9600 baud

- no parity

- 8 data bits

- 1 stop bit

- no flow control

Temp LED — Indicates that the temperature within the PowerCage enclosure is at a dangerously high level (approximately 167 °F [75 °C]) and that equipment damage is imminent.

Operation

After the transmitter, all receivers, and their connected devices are powered up, the system is fully operational. If any problems are encountered, verify that the cables are routed and connected properly, and that all display devices have identical resolutions and refresh rates. If your problems persist, call the Extron S3 Sales & Technical Support Hotline (see the contact numbers at the end of this guide for the Extron office nearest you).

To take advantage of the various adjustments and test patterns available in the PowerCage FOX, you need to connect a computer or other RS-232 capable device to the Remote/RS-232 port on either unit or to the PowerCage 1600 front panel Configuration port and operate using either SIS commands or the FOX Extenders control program on a computer running Windows. (see Remote Control on the next page).

Remote Control

This section describes the remote control operation of the PowerCage FOX DVI and PowerCage FOX VGA, including:

  • Serial Ports
    • Simple Instruction Set Control
    • FOX Extenders Control Program

Serial Ports

Two ports make serial control of the transmitter and receiver boards possible. These ports can be connected to a host device such as a computer running the Data Viewer utility or the FOX Extenders program or a control system.

The transmitter and receiver boards each have an RS-232 serial port on a 3-pin captive screw connector (see item E on page 9).

The PowerCage 1600 enclosure has a Configuration port, a 2.5 mm mini stereo jack, that parallels the board ports (see item E on page 16).

The protocol for all ports is as follows:

• 9600 baud • no parity • 8 data bits
- 1 stop bit • no flow control

NOTES:

  • For each board, the Remote RS-232 port is active only if the PowerCage Configuration port is not active. If an active Configuration port connection is made, the Remote RS-232 port for that board becomes inactive.
  • Only one fiber optic cable, transmitter-Tx-to-receiver-Rx, is required for video, audio, and serial command transmission. However, if you connect only one fiber optic cable, you do not receive RS-232 reports from the controlled device, and there is reduced RS-232 command and control program functionality on the Rx unit. To receive responses from the controlled device and for full functionality, install both fiber optic cables and leave the PowerCage FOX receiver in normal configuration (via an SIS command for the PowerCage FOX Rx receiver).

Simple Instruction Set Control

Host-to-Switcher Communications

SIS commands consist of one or more characters per field. No special characters are required to begin or end a command character sequence. When a command is valid, the switcher executes the command and sends a response to the host device. All responses from the switcher to the host end with a carriage return and a line feed (CR/LF = ←), which signals the end of the response character string. A string is one or more characters.

Symbol Definitions

← = Carriage return/line feed

← = Carriage return (no line feed)

| = Pipe (can be used interchangeably with the character)

- = space

Esc = Escape key

W = Can be used interchangeably with the Esc character

X1 = Status

X2 = Resolution

Esc character

= off 1 = on

01 = 1920 × 1200 11 = 576p

∅2 = 800 × 600 12 = 720p

∅3 = 1024 × 768 13 = 1080i

∅4 = 1280 × 768 14 = 1080p

05 = 1280 × 1024 15 = 640 × 480

06 = 1365 × 768 16 = 1440 × 900

∅7 = 1366 × 768 17 = 1280 × 800

08 = 1400 × 1050 18 = 1680 × 1050

∅9 = 1600 × 1200 19 = 1360 × 768

1∅ = 480p

X3 = Refresh rate

X4 = Mode switch position

X5 = Output sync format

x6 = Output sync polarity

X7 = Horizontal and vertical position

X8 = Horizontal start

x9 = Pixel phase

X10 = Total pixels

X11 = Sync frequency

X12 = Memory preset number

X13 = Audio gain adjustment range

X14 = Audio level adjustment range

X15 = Audio attenuation adjustment range

X16 = Audio output level

X17 = Test pattern

X18 = Return link and daisy chain enable

X19 = Video shutdown interval

X20 = Enable or disable

X21 = Link and input status

X22 = Transmission mode

X23 = Transmitter or receiver

X24 = Firmware version

X25 = Internal temperature

1 = 50 Hz 2 = 60 Hz

= off (down) 1 = on (up)

∅ = RGBHV 1 = RGsB

= follows input 1 = force sync negative

000 through 255

000 through 255

00 through 31

± 255 of default value for selected resolution

xxx.xx (frequency in kHz [H] or Hz [V])

∅1 to 3∅

∅∅ to 1∅

-18 to +10 (in 1.0 dB steps)

00 to 18

= consumer (-10dBV) 1 = professional (+4dBu)

∅ = none 2 = grayscale

1 = color bars 3 = alternating pixels

∅ = disable 2 = daisy chain enable

1 = return link enable

= 0 seconds (off) 4 = 1 second

1 = 0.25 second 5 = 1.25 second

2 = 0.5 second (default) 6 = 1.5 second

3 = 0.75 second

∅ = disable 1 = enable (default)

∅ = link or input not sensed 1 link or input sensed

SM = singlemode MM = multimode

Tx = transmitter Rx = receiver

V.VV

nnnF•nnC

Unit-initiated Messages

When a local event, such as an equipment power-up, occurs, the unit responds by sending a message to the host. The unit-initiated messages are listed below:

(c) Copyright 20yy, Extron Electronics PowerCage FOX Tx VGA, Vx.xx 70-XXX-xx

- or -

(c) Copyright 20yy, Extron Electronics PowerCage FOX Rx VGA, Vx.xx, 70-XXX-XX

- or -

(c) Copyright 20yy, Extron Electronics PowerCage FOX Tx DVI, Vx.xx, 70-XXX-XX

- or -

(c) Copyright 20yy, Extron Electronics PowerCage FOX Rx DVI, Vx.xx, 70-XXX-XX

- Or -

(c) Copyright 20yy, Extron Electronics PowerCage FOX Tx DVI Plus, Vx.xx, 70-XXX-XX←

- or -

(c) Copyright 20yy, Extron Electronics PowerCage FOX Rx DVI Plus, Vx.xx, 70-xxx-xx←

The connected unit issues the appropriate copyright message (above) when it first powers on. Vx.xx is the firmware version number; 70-xxx-xx is the part number of the connected unit.

Reconfig←

The unit sends the Reconfig message whenever the video input signal to the transmitter is changed.

1LnkX21•2LnkX21•RGBX21•AudX21

The unit sends the status message whenever a change in the fiber link and video and audio connection occurs.

DipX4X4

The unit sends the DIP switch position message whenever a change in the DIP switch settings occurs on a FOXBOX receiver.

NOTES:

  • The Dip 4 4 message occurs only when the connected receiver is a FOXBOX unit.
  • Only DIP switch 1 (the first × 4 ) has any effect on the system operation. When the switch is on (up), the receiver is in daisy chain mode.

Error Responses

When the switcher receives a valid SIS command, it executes the command and sends a response to the host device. If the switcher is unable to execute the command because the command is invalid or it contains invalid parameters, the switcher returns an error response to the host. The error response codes are:

E10 - Invalid command
E11 — Invalid preset number
E13 — Invalid parameter
E14 — Invalid command for this configuration

Timeout

Pauses of 10 seconds or longer between command ASCII characters result in a timeout. The command operation is aborted with no other indication.

Using the Command and Response Table

The command and response table begins on the next page. Symbols are used throughout the table to represent variables in the command and response fields. Command and response examples are shown throughout the table. The ASCII to HEX conversion table below is for use with the command and response table.

ASCII to HexConversion TableEsc1BCR∅DLF∅A
Space →20!21"22#23$ 24%25&26'27
( 28 )29*2A+2B, 2C-2D.2E/2F
301312323334 34535636737
838939:3A;3B< 3C=3D>3E?3F
@40A41B42C43D 44E45F46G47
H48|49J4AK4BL 4CM4DN4EO4F
P50Q51R52S53T 54U55V56W57
X58Y59Z5A[5B\ 5C ]5D^5E_5F
`60a61b62c63d 64e65f66g67
h68i69j6Ak6Bl 6Cm6Dn6Eo6F
p70q71r72s73t 74u75v76w77
x78y79z7A{7Bl 7C }7D~7EDEL7F

Command and Response Table for SIS Commands

Command FunctionSIS Command (Host to Unit)Response (Unit to Host)Additional description
Video mute
Mute output1B Blk1Blank the video output.
Unmute output∅BBlk∅←Output video.
Show video mute statusBX1←Video mute status is X1.
Display Data Channel (DDC) resolution and rate (systems with DVI transmitters only)
NOTE: If the receiver is a FOX 500, the rear panel DDC Resolution(ution) rotary switch on the transmitter must be in position 1 for the variables to be changeable via an SIS command. The unit returns the E14 error if the switch is in other than position 1.
Set DDC resolution41*X2*X3#DDC×2*X3←Select a DDC Resolution.
Show DDC resolution41#X2*X3←Show the DDC resolution.
Mode switch position (systems with FOXBOX receivers only)
NOTE: Only DIP switch 1 (the first X9 has any affect on the system operation. When the switch is on (up), the receiver is in daisy chain mode.
Show DIP switch position8#X4X4←Show the FOXBOX receiver DIP switch position.
Output sync format
Set output sync format6*X9#SynX5←Set the sync format.
Show output sync format6#X5←
Output sync polarity
Set output polarity negative7*1# Pol1Force the receiver output to always be negative.
Set polarity to the input7*∅#Pol0←Polarity follows the video sync input to the transmitter.
Show output sync polarity7#X6←
Horizontal shift
Set a horizontal positionX7H HphX7←Set horizontal centering to X7.
Increment position+HHphX7←Shift the image one pixel to the right.
Decrement position-H HphX7←Shift the image one pixel to the left.
Show positionHX7←
Vertical shift
Set a vertical positionX7/ VphX7←Set vertical centering to X7.
Increment position+/VphX7←Shift the image down one line.
Decrement position-/-VphX7←Shift the image up one line.
Show position/X7←
Horizontal start
NOTE: When the controlling PC is connected to the receiver, the PowerCage FOX can perform this command only if the receiver-Tx-to-transmitter-Rx fiber cable is connected. The unit returns the E14 error if the Rx fiber is not connected.
Set a start positionX8) HstX8←Set the horizontal location of the first active pixel.
Example:128)Hst128←Set pixel 128 as the first active pixel.
Increment start position+)HstX8←Increase the horizontal start location value.
Decrement start position-)HstX8←Decrease the horizontal start location value.
Show start position)X8←
NOTE: X1 = Mute status ∅ = off 1 = onX2 = Resolution ∅1 through 19. See page 19.X3 = Refresh rate 1 = 50 Hz 2 = 60 HzX4 = Mode switch position ∅ = off (down) 1 = on (up)X5 = Output sync format ∅ = RGBHV X6 = Output sync polarity ∅ = follows input X7 = Horizontal and vertical position ∅00 through 255 X8 = Horizontal start ∅00 through 255Pixel phase
NOTE: When the controlling PC is connected to the receiver, the PowerCage FOX can perform this command only if the receiver-Tx-to-transmitter-Rx fiber cable is connected. The unit returns the E14 error if the Rx fiber is not connected.
Set a pixel phase valueX9U PhsX9←Set the pixel phase value to X9.
Example:10UPhs10←Set the pixel phase value to 10.
Increment pixel phase+UPhsX9←Increase pixel phase value by 1.
Decrement pixel phase-UPhsX9←Decrease pixel phase value by 1.
Show pixel phaseUX9←
Total pixels
NOTE: When the controlling PC is connected to the receiver, the PowerCage FOX can perform this command only if the receiver-Tx-to-transmitter-Rx fiber cable is connected. The unit returns the E14 error if the Rx fiber is not connected.
Set a total pixel value11*X10#TpxX10←Set the total pixels to a specific value.
Example:11*1555# Tpx1555Set the total pixel value to 1555.
Increment total pixel value+11#TpxX10←Increase total pixels by 1 pixel.
Decrement total pixel value-11# TpxX10←Decrease total pixels by 1 pixel.
Show total pixel value11# TpxX10←
List sync frequency
View input frequency1LSX11 horizontal ,X11 vertical←List the input frequency.
Memory presets
Save presetX12, SprX12←Command code is a comma.
Recall presetX12. RprX12←Command code is a period.
Audio input gain and attenuation
NOTES:The set gain (G) and set attenuation (g) commands are case sensitive. The increment level, decrement level, and show level are not case sensitive.When the controlling PC is connected to the receiver, the PowerCage FOX can perform this command only if the receiver-Tx-to-transmitter-Rx fiber cable is connected. The unit returns the E14 error if the Rx fiber is not connected.
Set input audio gain to a +dB valueX13G AudX14←Set the input level (gain) to +X13 dB.
Example:2GAud+02←Set the input level (gain) to +2 dB.
Set input audio attenuation to a -dB valueX15g AudX14←Set the input level (attenuation) to -X13 dB.
Increment input level+GAudX14←Increase the audio level by 1 dB.
Example:+G Aud+03Increment the input level from +2 dB to +3 dB.
Decrement input level-G Aud-01Decrease the audio level from 0 dB to -1 dB.
Show input levelGX14←
NOTE: X9 = Pixel phase 00 through 31X10 = Total pixels ± 255 of default value for selected resolutionX11 = Sync frequency xxx.xx (frequency in kHz [H] or Hz [V])X12 = Memory preset number 01 to 30X13 = Audio gain adjustment range 00 to 10X14 = Audio level adjustment range -18 to +10 (in 1.0 dB steps)X15 = Audio attenuation adjustment range 00 to 18Audio output level
Set the output to the consumer level40*0#Lv10←Set the audio output to the consumer level (-10 dBV).
Set the output to the professional level40*1#Lv11←Set the audio output to the professional level (+4 dBu).
Show output level40#X17←
Audio mute
Mute the audio1Z Amt1Silence the audio output of the receiver.
Unmute the audio∅Z Amt∅←The receiver outputs audio.
Show audio mute statueZX1←Audio mute status is X1.
Auto memory
Disable auto memory55*0# Img0
Enable auto memory55*1# Img1
Show auto memory status55#X1←
Auto Image
Trigger Auto Image55*2# Img
Test pattern
NOTE: You must have a video input connected and the transmitter-Tx-to-receiver-Rx fiber cable connected for the receiver to output a selected test pattern. The test pattern turns off if the input signal rate changes or is disconnected or if power is removed.
Output color bars1J Tst1Set the receiver to output the color bars test pattern.
Output grayscale2J Tst2Set the receiver to output the grayscale test pattern.
Output alternating pixels3J Tst3Set the receiver to output the alternating pixels test pattern.
Turn test pattern off∅J Tst0Set the receiver to output the input video (no test pattern is selected).
Show test pattern statusJX17←
Disable and enable return link and daisy chain
NOTE: The disable return link function is primarily used and recommended when the transmitting device is a FOX 500 DA6 and the receiver is connect to any of outputs 2 through 6 on the DA.
Disable return link66*∅*∅# Rle*∅*∅Disable link 2.
Enable return link to transmitter66*∅*1# Rle*∅*1Enable link 2 (default).
Enable daisy chain66*∅*2# Rle*∅*2Enable receiver daisy chain mode.
Show return link status66*∅# ∅*X18←
Video shutdown delay
NOTES:This command mutes the output for a variable period of time when the unit detects a change in the input pixel clock.0.5 second is the default. This feature can prevent glitches when the input video signal resolution changes.Front panel DIP switch 2 must be on (up) for this command to function.
Enable video delay3*X19#DlyX19←Mute the output for an interval of X19.
Example:3*3# Dly3Mute the output for 0.75 second.
View video delay3#X19←The video shutdown interval is X19.
NOTE: X1 = Mute and auto memory status ∅ = off 1 = onX18 = Audio output levelX17 = Test patternX18 = Return link and daisy chainX19 = Video shutdown interval(0 plus six steps at 0.25 seconds per step)∅ = consumer (-10 dBV)∅ = none1 = color bars∅ = disable∅ = 0 seconds (off)1 = 0.25 second2 = 0.5 second (default)3 = 0.75 second1 = professional (+4 dBu)2 = grayscale3 = alternating pixels1 = return link2 = daisy chain4 = 1 second5 = 1.25 second6 = 1.5 second
Plus mode transmission
NOTE: The Plus mode commands are valid for PowerCage FOX Tx DVI Plus units only, with a firmware revision of 3.00 or higher. See the Show Firmware version (Q) SIS command, below.
Enable Plus mode81*1# Plus1Turn on Plus mode (default).
Disable Plus mode81*0# Plus0Turn off Plus mode.
View Plus mode81#X20←Show Plus mode status.
Information requests
Information requestI 1LnkX21•2LnkX21•RGBX21•AudX21•X22•X23←The unit responds with the current status (signal detected) of optical link 1, optical link 2, the video input, and the audio link; the fiber optic transmission mode (singlemode or multimode); and the device type (Tx or Rx).
NOTE: The receiver monitors the primary (transmitter-TX to receiver-Rx) fiber cable. If the PC is connected to the transmitter and the receiver-Tx-to-transmitter-Rx fiber cable is not connected, for the I and 1S commands, the transmitter reports 1link0 regardless of the status of the primary cable.
Show firmware versionQX24←
Example:Q1.23←The factory-installed firmware version is 1.23 (sample value only).
Request part numberN 60-nnn-nn←See www.extron.com.
Request part number of other unit1N 60-nnn-nn←See www.extron.com.
Show link 1 status1SX21←Light status on transmitter-Tx-to-receiver-Rx cable.
Show link 2 status2SX21←Light status on receiver-Tx-to-transmitter-Rx cable.
Show input video status3SX21←Show transmitter video input status.
Show input audio status4SX21←Show transmitter audio input status.
Show temperature20SX25←Show temperature in degrees Fahrenheit and Celsius
Resets
Reset audioEscZA←Zpa←Reset audio setting to default levels (0 dB gain).
Reset memory presetsEscZG←Zpg←Reset (erase) all memory presets.
System resetEscZXXX←Zpx←Reset all settings to factory defaults.
NOTE: X20 = Enable or disable ∅ = disable 1 = enable (default)X21 = Link and input status ∅ = link or input not sensed 1 link or input sensedX22 = Transmission mode SM = singlemode MM = multimodeX23 = Transmitter or receiver Tx = transmitter Rx = receiverX24 = Firmware version v.vvX25 = Internal temperature nnnF•nnC

FOX Extenders Control Program

The Extron FOX Extenders program, which communicates with the transmitter and receiver pair via the Remote RS-232 port of either unit (see item E on page 9) or the PowerCage Configuration port (see item E on page 16), provides an easy way to operate the pair. The program is compatible with Windows 2000, Windows XP, or later.

Installing the Software

Download and install the FOX Extenders Control Program as follows:

NOTE: Steps 1 through 6, below, are also used to download a firmware update package.

  1. Visit the website www.extron.com and click the Download tab (see figure 13, ①).

Products Training Markets Teoh Library Comp:① Download Download Home Download Center Software (67 files) ALL # A B C D E F G H I J K L M N O P FOX Extenders 79-523-01 1.7-Aug. 12, 2013 14.4 MB Download Control software for the FOX Extenders. Release Notes

Figure 13. Downloading Software or Firmware (Software Package Shown)

  1. Click the Software or Firmware link as appropriate to the operation you are performing (②).
  2. Click Download for the desired software or firmware to download and (③).

TIP: Jump to the nearest page of downloads by clicking the desired filtering letter.

The Download Center dialog box appears (see figure 14).

Download Center Download FOXExtender_v1x7.exe Please provide the following information. Name: John Smith Company: Virginia Colony Title: Planter E-mail: Jsmith@folklore.net Download FOXExtender_v1x7.exe Remember Me

Figure 14. Download Center Dialog Box

  1. Enter the requested personal information (see figure 14, ①, on the previous page).

TIP: Click Remember Me to eliminate step 4 in future downloads.

  1. Click Download to copy the software or firmware to the computer (2). The download warns you about downloads and asks you to confirm it (see figure 15).

Do you want to run or save FOXExtender_v1x7.exe (14.4 MB) from media.extron.com? This type of file could harm your computer. Run Save Cancel

Figure 15. Download Warning and Confirmation

NOTE: Figure 15 may have a different appearance or may not appear at all, depending on your web browser choice and its security settings.

  1. Cick Run to confirm that you want to run the installation (see figure 15, ①).

  2. For a firmware download, exit this procedure and return to Updating the Firmware on page 32.

  3. Follow the on-screen instructions. The installation creates a C:\Program Files\Extron\FOX_Extenders folder, and it places four icons into a group folder named Extron Electronics\FOX Extenders.

NOTE: C:\Program Files(x86)\ ... for 64-bit Windows OS.

The four installed icons are:

• Check for FOX Extenders updates
- FOX Extenders
FOX Extenders Help
• Uninstall FOX Extenders

Starting the Program

Start the Extron FOX Extenders Control program as follows:

  1. Click Start > All Programs > Extron Electronics > FOX Extenders Control Program > FOX Extenders.

The Communication Setup window appears (see figure 16).

Communication Setup RS232 Port COM1 Baud Rate Parity None Data Bits Stop Bits Handshake OK Cancel

Figure 16. Communication Setup Window

  1. Select the Com port to which your transmitter or receiver is connected. Click OK. The FOX Extenders Control Program window appears (see figure 17).

FOX Extenders Control Program File Tools Settings Help Status RGB Lhk 1 Audio Lhk 2 (Optional) Deep Chan Mode Off Input Frequency No Input Signal Connected to: Receiver COM1 Mode: PowerCage FOX Dvl MM (Mult Mode) Other side: PowerCage FOX Dvl MM Temperature: 80F (27C) Output Configuration Sync Format RGBHV / RGBS RGBE Output Polarity Follow input sync Force sync to negative Audio Adjustment Audio Gain/Vitan. +10 dB 0 dB Video Adjustment Shift Horizontal Vertical Horizontal Shift Pilot Phase Total Pixels 0 0 0 0 Video Adjustment Mute Video Mute On Off Audio Mute On Off DDC/EDID Resolution 800x600 Refresh Rate 50 Advanced Configuration Executive Mode On Off Auto Memory Auto Memory Auto Image Auto Image Test Pattern: Off Audio Output Level Consumer Level (1-10dBV) Professional Level (+4dBu) Ready

Figure 17. FOX Extenders Control Program Window

NOTE: Only one fiber optic cable, transmitter-Tx-to-receiver-Rx, is required for serial command transmission. But, if you connect only one fiber optic cable, there is reduced control program functionality on the Rx unit. For full functionality, install both fiber optic cables and leave the FOXBOX receiver in normal mode (Mode DIP switch 1 down).

Status panel

The Status panel provides visual indications of the connection status.

RGB indicator — Green when the transmitter detects a sync signal on its video input:

Status RGB Audio Link 1 Link 2 (Options) Connected to: Receivers: CDM1 Model PowerCage FOX DVI MM (MLK-Mode) Other ads: PowerCage FOX DVI MM Input Frequency: No Input Signal Temperature: 80F (2/7C)

• Horizontal sync (H) (for RGBHV video)
• Composite sync (S) (for RGBS video)
- Green (Sync on green) (G) (for RGsB or RsGsBs video) or YUV
• DVI video

Audio indicator — Green when the transmitter detects a low level audio signal for a short period. This indicator goes dark if the audio signal drops below the minimum threshold for a short period.

Link 1 indicator — Green when the receiver detects light on the fiber optic cable connected to the Tx port.

NOTE: The receiver detects the transmitter-Tx-to-receiver-Rx light. It reports the status to the transmitter via the optional Rx cable.

If the PC is connected to the transmitter and either the secondary (receiver-Tx-to-transmitter-Rx) cable is not connected in your system or the receiver is in the daisy chain mode, the Link 1 indicator in the control program does not show green (detected), whether the receiver detects the link or not.

Link 2 (Optional) indicator — This indicator is green when the transmitter detects light on the fiber optic cable connected to the Rx port.

NOTE: The transmitter detects the receiver-Tx-to-transmitter-Rx light. It reports the status to the receiver via the Tx cable.

If the PC is connected to the receiver and either the primary (transmitter-Tx-to-receiver-Rx) cable is disconnected or the receiver is in the daisy chain mode, the Link 2 indicator in the control program does not show green (detected), whether the transmitter detects the link or not.

The Status panel also shows to which unit the controlling PC is connected, the PowerCage FOX model (multimode or singlemode), the internal temperature, the daisy chain mode, and the video input frequency. The Other Side entry is the device connected to the far end of the fiber optic cable.

Memory Preset panel

The Memory Preset panel provides a means to save and recall memory presets. Memory presets

Memory Preset

Extron PowerCage FOX Rx DVI Plus MM - Memory Preset panel - 1

are stored values of the horizontal and vertical position and sizing information saved in nonvolatile memory. When the PowerCage FOX unit is powered down and later powered back up, the settings are available for selection using the Recall button. Saving the settings to a preset using the Save button overwrites the settings previously written to that preset.

Mute panel

Click the Video Mute radio button, the Audio Mute radio button, or both in the Mute panel to turn the video and audio mutes on and off.

Extron PowerCage FOX Rx DVI Plus MM - Mute panel - 1

NOTES:

  • When the video output is RGB and the output is muted,
    the receiver mutes the red, green, and blue planes, but leaves any sync planes (horizontal and vertical or composite) live so that there is no loss of sync in the display device.
  • When you mute or unmute the output, the setting is changed in the receiver. It reports the changes to the transmitter via the optional receiver-Tx-to-transmitter-Rx cable.

If you are connected to the transmitter and either the receiver-Tx-to-transmitter-Rx cable is not connected in your system or the receiver is in the daisy chain mode, you can still mute the output in the Mute panel, but the program cannot report the position values. The Set video (or audio) mute On or Off message is displayed for approximately 1 second (see figure 18).

Extron PowerCage FOX Rx DVI Plus MM - NOTES: - 1
Figure 18. Alternate Mute Panel Indication

DDC/EDID Resolution panel

The DDC/EDID Resolution panel provides drop-down boxes that let you manually set the DDC/EDID resolution and refresh rate.

Extron PowerCage FOX Rx DVI Plus MM - DDC/EDID Resolution panel - 1

Video Adjustment panel

The Video Adjustment panel provides fader controls that let you change the following video parameters:

• Shift Horizontal (position)
- Shift Vertical (position)
- Horizontal Start
- Pixel Phase
- Total Pixels

Video Adjustment Shift Horizontal Vertical Horizontal Start Pixel Phase Total Pixels 2385

NOTES:

  • When you make changes to the horizontal start, pixel phase, or total pixels settings, the value is changed in the transmitter.
  • If the PC is connected to the receiver and either the receiver-Tx-to-transmitter-Rx cable is not connected in your system or the receiver is in the daisy chain mode, you cannot change these values using the control program. These fader controls are unavailable.
  • When you make horizontal or vertical position changes (shift the image), the setting is changed in the receiver. It reports the shift values to the transmitter via the optional receiver-Tx-to-transmitter-Rx cable.

If the PC is connected to the transmitter and either the receiver-Tx-to-transmitter-Rx cable is not connected in your system or the receiver is in the daisy chain mode, you can still shift the image in the Video Adjustment panel, but the program cannot report the position values.

Output Configuration panel

Sync Format radio buttons — The PowerCage FOX receiver outputs RGBHV or RGsB video (depending on the input to the transmitter) only. The radio buttons in this area have no effect on the PowerCage FOX receiver. See the PowerCage FOX User Guide or the FOX 500 User Guide if you are using one of those products to receive the fiber optic signal, as the video output of those products can be configured.

Extron PowerCage FOX Rx DVI Plus MM - Output Configuration panel - 1

Output Polarity radio buttons — Click either the Follow input sync or Force sync to negative radio button to select the desired video output sync polarity.

NOTE: When you make output configuration changes, the setting is changed in the receiver. It reports the changes to the transmitter via the optional receiver-Tx-to-transmitter-Rx cable.

If the PC is connected to the transmitter and either the receiver-Tx-to-transmitter-Rx cable is not connected in your system or the receiver is in the daisy chain mode, the program cannot report the output sync format and polarity position settings in the Video Adjustment panel. You can change the output sync format and polarity, but the program cannot report the changes.

Advanced Configuration panel

Executive Mode buttons – The Executive Mode radio buttons have no effect on the operation of the PowerCage FOX units.

Auto Memory checkbox — Select the Auto Memory checkbox to automatically apply saved position, horizontal start, total pixels, and pixel phase settings when the sensed input resolution changes.

Auto Image button — Click the Auto Image button to adjust the output settings for the best image, based on the sensed input resolution.

Test Patterns drop box — Select one of three built-in test patterns (color bars, grayscale, and alternating pixels) as necessary to help adjust the color, brightness/contrast, and focus of the display. Select Off to output the video input to the transmitter.

Advanced Configuration Executive Mode On Off Auto Memory Auto Memory Auto Image Auto Image Test Patents: Off

NOTE: You must have a video input connected and the transmitter-Tx-to-receiver-Rx fiber cable connected and the receiver must be in the normal mode for the receiver to output a selected test pattern.

The test pattern turns off if the input signal rate is changed or disconnected or if power is removed.

Audio Adjustment panel

Audio Gain/Attenuation fader — Click and drag the Audio Gain/Attenuation fader control to select the input audio gain or attenuation value, from -18 dB to +10 dB in 1.0 dB increments.

NOTE: When you make input gain or attenuation changes, the setting is changed in the transmitter.

If the PC is connected to the receiver and either the receiver-Tx-to-transmitter-Rx cable is not connected in your system or the receiver is in the daisy chain mode, you cannot change the input value from the Audio Adjustment panel.

Audio Output Level radio buttons — Select either the Consumer Level (-10 dBV) or Professional Level (+4 dBu) radio button to select the output audio level.

Audio Adjustment Audio Gain/Alter +10 dB 0 dB -10 dB 0.0 dB Audio Output Level ● Consumer Level (-10dBV) ○ Professional Level (+4dBu)

NOTE: When you make an audio output level change, the setting is changed in the receiver. It reports the changes to the transmitter via the optional receiver-Tx-to-transmitter-Rx cable.

If the PC is connected to the transmitter and either the receiver-Tx-to-transmitter-Rx cable is not connected in your system or the receiver is in the daisy chain mode, the program cannot report the output audio level in the Audio Adjustment panel. You can change the level, but the program cannot report the changes. The program shows the Set Consumer (or Set Professional) level message to indicate that the output level command is control only, not an indication (see figure 19). The message is displayed for approximately 1 second.

Extron PowerCage FOX Rx DVI Plus MM - Audio Adjustment panel - 2
Figure 19. Alternate Audio Adjustment Panel Indication

Updating the Firmware

Firmware can be updated for each unit via the PowerCage Configuration port using the Extron Firmware Loader utility from the FOX Extenders Control Program.

NOTES:

- When firmware upgrades are available, they are unique to the unit:

  • A unique transmitter firmware upgrade for the Tx unit
  • A unique receiver firmware upgrade for the Rx unit.
  • Your PC must be connected directly to the unit for the firmware to be updated.

Downloading the firmware from the website

To obtain the latest version of firmware for your PowerCage FOX unit:

  1. Perform steps 1 through 6 of Installing the Software, on page 26, to download the firmware upgrade from the Extron website.

NOTE: There are different files for transmitters (Txs) and receivers (Rxs) and for VGA and DVI units.

  1. Click Run in the File Download and Security Warning dialog boxes (see figure 20, ① and ②, on the next page). The PC downloads the firmware update from the Extron website and starts the Extron Installation Program to extract the firmware file.
  2. Click Next (③). The program extracts the firmware files and places them in a folder identified in the InstallShield Wizard window.

ATTENTION:

  • Note the folder to which the firmware file is saved. When downloaded from the Extron website, the firmware is placed in a subfolder of:
  • 64-bit Windows OS: C:\Program Files (x86)\Extron\Firmware.
    • 32-bit Windows OS: C:\Program Files\Extron\Firmware.
  • The original factory-installed firmware is permanently available on the unit. If the attempted firmware upload fails, the unit reverts to the factory-installed firmware.

  • Click Finish to exit the program (④).

Extron PowerCage FOX Rx DVI Plus MM - ATTENTION: - 1
Folder where firmware is saved.

Figure 20. Extracting Firmware Upgrade Files

Loading the firmware to the transmitter and receiver

To load a new version of firmware to your transmitter and receiver, call the Firmware Loader software from within the FOX Extenders program. The serial port on your computer must be connected to the PowerCage Configuration port only (see item E on page 16).

  1. In the FOX Extenders Control Program, click the Firmware Loader button (✗) on the tool bar.

NOTE: If the Firmware Loader button does not appear on the tool bar, the Firmware Loader software is not installed. Install it as follows:

a. On the Extron website, click the Download tab.
b. On the Download Center page, click Software on the left sidebar menu.
c. Locate the Firmware Loader line and click the Download link at the far right.
d. Follow the instructions on the download screens to save the installer file to your computer.
e. In Windows Explorer or another file browser, locate the Firmware Loader executable file in the file system on your computer and double-click it to open it.
f. Follow the instructions on the Installation Wizard screens to install the Firmware Loader on your computer. Unless you specify otherwise, the installer program places the Firmware Loader file, "FWLoader.exe" in C:\Program Files\Extron\FWLoader. If the Extron and FWLoader folders do not yet exist in your Program Files folder, the installer creates them.

  1. If you have not previously updated firmware for the PowerCage FOX unit before, on the Add Device screen (see figure 21), select the RS-232 tab.

If you have previously updated firmware for this model, click Cancel. The Firmware Loader window appears. Proceed to step 5.

NOTES:

  • Although the screen also has a TCP/IP tab, the PowerCage FOX unit does not have a LAN port. Do not select the TCP/IP tab.
    • Figure 21 shows the default values.

Add Device TCP/IP RS-232 Port Configuration Com Port: COM1 Baud Rate: 9600 Parity Bit: None Data Bit: 8 Stop Bit: One Add Next OK Cancel

Figure 21. Add Device Screen

  1. From the drop-down menus on the RS-232 screen, select the appropriate Com port number and baud rate (the default is 9600).

  2. Click OK. The Firmware Loader window appears (see figure 22).

Firmware Loader File Edit Option Help Open Ctrl+O Exit Simultaneous Transfer 1 Total Progress Elapsed Time: 00:00:00 Device(1) Host Model File Name Part Number Firmware COM1 PowerCage FOX_ 70-700-22 1.07.0002

Figure 22. Extron Firmware Loader Window

  1. Select the PowerCage FOX unit and click File > Open (see figure 22, ①). The Choose Firmware File screen appears (see figure 23).

Choose Firmware File... Look in: v1_02 PowerCase 4G XGA RX V1.07.bn My Recent Documents Desktops My Documents My Computer My Network File name: PowerCase 4G XGA RX V1.07.bn File of type: [c:\19\hex\fig."bnl] Open Cancel

Figure 23. Choose Firmware File Window

  1. Navigate to and select the new firmware file (see figure 23, ①).

  2. Click Open (②). The Choose Firmware File window closes.

NOTE: When downloaded from the Extron website, the firmware is placed in a subfolder of C:\Program Files\Extron\Firmware.

ATTENTION:

The Total Progress and Progress status bars show the progress of the upload. The firmware upload to the unit may take several minutes. Once the status bars have progressed from 0% to 100%, and Status is listed as Completed, the firmware loader utility resets the unit.

Simultaneous Transfer Total Progress (27%) Uploading... Transfer Rate: 430 Bytes/sec Begin View Log Model File Name Part Number Firmware Progress Status PowerCage FOX... PowerCageFOX... 70-700-22 1.07.0002 36% Uploading Progress Status 100% Completes

Figure 24. Firmware Loader Screen

  1. Click Exit to close the Firmware Loader.

PowerCage Enclosure

Installing a Board in the Enclosure

Up to 16 single slot or 8 dual slot input/output boards can be inserted into the PowerCage enclosure. The PowerCage transmitters and receivers are all dual slot boards.

NOTE: The boards are hot-swappable, and can be installed or removed without disconnecting power to the PowerCage enclosure.

Use ESD precautions when installing a board to avoid damaging the board. Keep the board in the anti-static bag until needed. Use proper grounding techniques during installation.

  1. Ensure power is removed from the PowerCage enclosure.
  2. Position the board in the slot so that the power and communication ports on the front end of the board are aligned with the matching ports inside of the board cage (see figure 25).

16 available single board slots or 8 double board slots Power Supply Screws (2 per card)

Figure 25. Inserting Boards into the PowerCage 1600 Enclosure

  1. Carefully slide the board into the slot and push the board firmly into place.
  2. Use a screwdriver to tighten the two screws to secure the board into place.
  3. Repeat steps 2 to 4 for all boards needing installation.

NOTE: Ensure the boards are flush with the rear of the enclosure and the screws tightened securely before applying power.

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics

1230 South Lewis Street

Anaheim, CA 92805

U.S.A.

Japan:

Extron Electronics, Japan

Kyodo Building, 16 Ichibancho

Chiyoda-ku, Tokyo 102-0082

Japan

Europe and Africa:

Extron Europe

Hanzeboulevard 10

3825 PH Amersfoort

The Netherlands

China:

Extron China

686 Ronghua Road

Songjiang District

Shanghai 201611

China

Asia:

Extron Asia Pte Ltd

135 Joo Seng Road, #04-01

PM Industrial Bldg.

Singapore 368363

Singapore

Middle East:

Extron Middle East

Dubai Airport Free Zone

F13, PO Box 293666

United Arab Emirates, Dubai

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876

Europe: 31.33.453.4040

Asia: 65.6383.4400

Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Extron Headquarters+1.800.633.9876 (Inside USA/Canada Only)Extron USA - West Extron USA - East+1.714.491.1500 +1.919.850.1000+1.714.491.1517 FAX +1.919.850.1001 FAXExtron Europe+800.3987.6673(Inside Europe Only)+31.33.453.4040+31.33.453.4050 FAXExtron Asia+65.6383.4400+65.6383.4664 FAXExtron Japan+81.3.3511.7655+81.3.3511.7656 FAXExtron China+86.21.3760.1568+86.21.3760.1566 FAXExtron Middle East+971.4.299.1800+971.4.299.1880 FAXExtron Korea+82.2.3444.1571+82.2.3444.1575 FAXExtron India1800.3070.3777(Inside India Only)+91.80.3055.3777+91.80.3055.3737 FAX
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Product information

Brand : Extron

Model : PowerCage FOX Rx DVI Plus MM

Category : Audiovisual Equipment