Frequently Asked Questions - KT2027 ELEKTRO HELIOS
How do I install the washing machine?
Ensure the machine is placed on a firm, level surface. Connect the water inlet hose to a cold water tap with 3/4 inch thread. Insert the drain hose into a standpipe or sink drain. Plug the power cord into a grounded outlet. Remove all transport bolts and packing materials before first use. Refer to the user manual for detailed installation steps.
What should I do if the machine does not start?
Check that the power cord is plugged in and the outlet is working. Ensure the door is properly closed. Verify that the water supply is turned on. Make sure the program dial is set correctly and the Start/Pause button has been pressed. If the problem persists, check the fuse or circuit breaker. For further assistance, contact a qualified technician.
How do I clean the detergent drawer?
Remove the detergent drawer by pressing the release catch and pulling it out. Rinse under warm water to remove any detergent residue. Use a soft brush to clean the compartments. Reinsert the drawer securely. It is recommended to clean the drawer every 2-3 months to prevent buildup.
What is the maximum spin speed?
The maximum spin speed is 1400 rpm. You can adjust the spin speed according to the fabric type using the spin speed selector button.
How do I use the child lock?
Activate the child lock by pressing and holding the 'Child Lock' button for about 3 seconds until a key symbol appears on the display. This will prevent accidental changes to the program. To deactivate, press and hold the same button again.
What does error code E10 mean?
Error code E10 indicates a water filling problem. Check that the water tap is fully open and the water inlet hose is not kinked or blocked. Also verify that the water pressure is sufficient (minimum 0.1 MPa). If the error persists, clean the inlet valve filter.
How do I clean the drum?
Run a cleaning cycle with an empty drum. Add a drum cleaner tablet or a cup of white vinegar to the detergent drawer. Select the 'Drum Clean' program or the hottest cycle (90°C) with an extra rinse. Repeat every 2-3 months to maintain hygiene.
Can I use liquid detergent?
Yes, you can use liquid detergent. For liquid detergent, use the designated compartment (usually marked with II or a liquid icon). Do not use liquid detergent with programs that have a prewash unless you have a separate compartment. Alternatively, use a detergent ball.
What is the capacity of the machine?
The machine has a rated capacity of 7 kg for cotton. For other fabrics, the load should be reduced accordingly (e.g., synthetics 3.5 kg, delicates 2 kg). Overloading may affect washing performance and cause excessive vibration.
How do I clean the drain pump filter?
First, unplug the machine. Open the lower access panel (if present) or remove the kick plate. Place a shallow container under the filter to catch any water. Slowly unscrew the filter counterclockwise and remove any debris. Clean the filter with a brush, then reinsert and tighten. Ensure it is securely closed to prevent leaks. Perform this every 3 months.
USER MANUAL KT2027 ELEKTRO HELIOS
B R U K S A N V I S N I N G
KT 2027
INNEHÅLLSFÖRTECKNING 3
Elektro EH Helios

2 Programkort







Mod.
Prod. No. ....
Ser. No. ....
Inköpsdatum ....
Konsumentköp EHL




Placering



Avloppsanslutning


Elektro & Helios
Luxgatan 23, Lilla Essingen, 105 45 Stockholm.
Telefon 08 - 73860.00 - Telefax 08 - 738-7480
Flintrännegatan 21, 205 25 Malmö
Telefon 040 - 18.03.45