PTZ-Y3220I-D - Security Camera HiWatch - Free user manual and instructions

Product Type	PTZ Security Camera
Brand	HiWatch
Model	PTZ-Y3220I-D
Category	Security Camera
Image Sensor	1/2.8" Progressive Scan CMOS
Resolution	1920 x 1080 (2 MP)
Lens	Motorized varifocal, 2.8-12 mm
Pan / Tilt Range	Pan: 0° to 360°; Tilt: -15° to 90°
Infrared LEDs	Up to 50 m IR distance
Video Output	1 x BNC (CVBS)
Audio Input	1 x Terminal (AUDIO-IN, GND)
Alarm I/O	1 x ALARM-IN, 1 x ALARM-OUT (NO/COM)
Network Interface	1 x RJ45 10/100M Ethernet
Power Supply	12 VDC, 1 A (adapter included)
Power Consumption	≤ 12 W
Dimensions (Φ x H)	200 mm x 300 mm (approx.)
Weight	2.0 kg (approx.)
Mounting	Wall mount or base mount (brackets included)
Weatherproof Rating	IP66 (outdoor use)
Operating Temperature	-30°C to 60°C
Storage Temperature	-40°C to 70°C
Cleaning	Use a soft, dry cloth; avoid alkaline detergents.
Safety Cautions	Do not aim lens at strong light; ensure proper ventilation; disconnect power before installation.

Frequently Asked Questions - PTZ-Y3220I-D HiWatch

How do I install the PTZ-Y3220I-D camera?

Install the camera using the included wall or base mount brackets. Secure the camera to the mounting surface, connect cables (power, network, video, audio, alarm), and apply waterproof tape for outdoor installations. Refer to the manual for detailed step-by-step instructions.

What power supply is required?

The camera requires a 12 VDC, 1 A power adapter. It is recommended to use the adapter provided by the manufacturer to ensure safe operation.

Can I use the camera outdoors?

Yes, the camera has an IP66 weatherproof rating, making it suitable for outdoor use. Ensure all cable connections are properly waterproofed using the supplied tape.

How do I reset the camera to factory defaults?

Press and hold the reset button (usually located near the cable terminals) for about 10 seconds until the camera restarts. Alternatively, you can reset via the web interface under maintenance settings.

What is the maximum IR distance?

The built-in infrared LEDs provide up to 50 meters of night vision in complete darkness.

How do I connect the camera to my network?

Connect an Ethernet cable from the camera's RJ45 port to your router or switch. Use a PoE injector if your network does not support PoE (the camera itself is not PoE, it requires 12VDC power). Access the camera via a web browser using its default IP address (check manual).

What alarm outputs does the camera have?

The camera provides one alarm output relay rated 30 VDC/1 A (DC load) or 10 A/250 VAC (AC load). It can be used to trigger external devices like lights or sirens.

How do I clean the camera lens?

Use a soft, dry microfiber cloth to gently wipe the lens and housing. Do not use alkaline detergents or abrasive materials, as they may damage the surface.

Can I pan and tilt the camera remotely?

Yes, the camera supports full PTZ control with pan range 0° to 360° and tilt range -15° to 90°. Control it via the web interface, software, or an optional PTZ joystick.

What should I do if the camera stops working?

First, check the power supply and cable connections. If the camera overheats or emits smoke, turn off power immediately and contact your dealer. Do not attempt unauthorized repairs.

USER MANUAL PTZ-Y3220I-D HiWatch

Technical line drawing of a mechanical assembly with no visible text or symbols

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2

Technical line drawing of a mechanical device with a cylindrical component mounted on a base (no text or symbols)

D

1

Diagram showing two stages of a cable or connector assembly: one with internal components and arrows indicating direction, the other with a close-up view (no text or symbols)

Three-step diagram showing a mechanical assembly with rotating components and directional arrows (no text or symbols)

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2

Three-step illustration showing a cable being twisted, with arrows indicating the process (no text or symbols present)

E

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graph TD
    A["①"] -->|OUT (n)| B["30 VDC 1A"]
    B --> C["③"]
    C --> D["OUT (n)"]
    D --> E["④ (10A 250VAC)"]
    E --> F["~220VAC L N"]

Product appearance is for reference only and may

differ from the actual product.

Cable Description (Page 1 – A)

1. Power Cord: Supports 12 VDC power supply.
2. RS-485
3. Video Cable: Connect BNC Cable to test the video output.
4. Audio Cable: Connect terminal AUDIO-IN with GND interface.
5. Alarm Cable: Connect terminal ALARM-IN with GND interface, and connect terminal ALARM-OUT with ALARM-COM interface.
6. Network Cable: Connect the network interface with network cable.

Install the Camera (Page 1 – B)

1. Install the wall-mounted device.
2. Install the base-mounted device
3. Install network cable waterproof jacket.
4. Use supplied waterproof tape to protect cable connectors and unused cables.

Waterproof for Outdoor Installation (Page 2 – D)

Alarm Output (Page 3 – E)

① Relay output
② DC load
③ Power supply
④ JQC-3FG Relay

Protective Measures for Outdoor Installation (Page Ошибка! Закладка не определена. – F – 1)

Activate and Access Network Camera (Page Ошибка! Закладка не определена. – F – 2)

© 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights

reserved.

About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website (https://www.hikvision.com/). Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.

Trademarks

HIKVISION and other

Hikvision's trademarks and logos are the properties of Hikvision in various jurisdictions.

Other trademarks and logos mentioned are the properties of their respective owners.

DISCLAIMER

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF

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SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE

APPLICABLE LAW, THE LATER PREVAILS.

Regulatory Information FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

CE This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2014/35/EU, the EMC Directive 2014/30/EU, the RoHS

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Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information, please see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information, please see: www.recyclethis.info.

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Laws and Regulations

The device should be used in compliance with local laws, electrical safety regulations, and fire prevention regulations.

Electrical Safety

CAUTION: To reduce the risk of fire, replace only with the same type and rating of fuse.

Battery

Do not ingest battery. Chemical burn hazard!

This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.

Keep new and used batteries away from children.

If the battery compartment does not close securely, stop using the product and keep it away from children.

If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.

CAUTION: Risk of explosion if the battery is replaced by an incorrect type.

Improper replacement of the battery with an incorrect type may defeat a safeguard (for example, in the case of some lithium battery types).

Do not dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery, which may result in an explosion.

Do not leave the battery in an extremely high temperature surrounding environment, which may result in an explosion or the leakage of flammable liquid or gas.

Do not subject the battery to extremely low air pressure, which may result in an explosion or the leakage of flammable liquid or gas.

Dispose of used batteries according to the instructions.

Cautions

Fire Prevention

No naked flame sources, such as lighted candles, should be placed on

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the equipment.

The serial port of the equipment is used for debugging only.

Hot Surface

CAUTION: Hot parts! Burned fingers when handling the

parts.

This sticker is to indicate that the marked item can be hot and should not be touched without taking care. Wait one-half hour after switching off before handling parts.

The device with this sticker is intended for installation in a restricted access location. Access can only be gained by service persons or by users who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken.

Installation

Install the equipment according to the instructions in this manual. To prevent injury, this equipment must be securely attached to the installation surface in accordance with the installation instructions. Make sure that the power has been disconnected before you wire, install, or disassemble the device.

Transportation

Keep the device in original or similar packaging while transporting it. Do not drop the product or subject it to physical shock. Keep the device away from magnetic interference.

Power Supply

Use the power adapter provided by qualified manufacturer. Refer to the product specification for detailed power requirements. It is recommended to provide independent power adapter for each device as adapter overload may

cause over-heating or a fire hazard.

System Security

Please understand that you have the responsibility to configure all the passwords and other security settings about the device, and keep your user name and password.

Maintenance

If the product does not work properly, please contact your dealer or the nearest service center. We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.

Cleaning

Please use a soft and dry cloth to clean the interior and exterior surfaces. Do not use alkaline detergents.

Using Environment

DO NOT aim the lens at the strong light such as sun or incandescent lamp. The strong light can cause fatal damage to the device.

To avoid heat accumulation, good ventilation is required for a proper operating environment.

DO NOT expose the device to extremely hot, cold, dusty, corrosive, saline-alkali, or damp environments. For temperature and humidity requirements, see device specification.

Emergency

If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the power cable, and contact the service center.

Time Synchronization

Set up device time manually for the first time access if the local time is not synchronized with that of the network. Visit the device via Web browse/client software and go to time settings interface.

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