BASE 500-360 - Access Point SilverNet - Free user manual and instructions
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| Product Type | Access Point |
| Brand | SilverNet |
| Model | BASE 500-360 |
| Frequency Band | Dual-band 2.4 GHz & 5 GHz |
| Wireless Standard | IEEE 802.11ac (Wi-Fi 5) |
| Maximum Data Rate | Up to 1200 Mbps (300 + 867 Mbps) |
| Ethernet Ports | 1 x Gigabit Ethernet (PoE support) |
| Power over Ethernet | 802.3af PoE |
| Power Supply | PoE or DC 12V/1A (adapter not included) |
| Antennas | 2 x internal omnidirectional |
| Security | WPA2-PSK, WPA3-PSK, WEP, MAC filter |
| Management | Web GUI, SNMP, Telnet, SSH |
| Mounting | Wall or ceiling mount (kit included) |
| Dimensions | 180 x 120 x 35 mm |
| Weight | 250 g |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -20°C to 70°C |
| Humidity | 10% to 90% non-condensing |
| Certifications | CE, FCC, RoHS |
| LED Indicators | Power, LAN, Wi-Fi 2.4G, Wi-Fi 5G |
| Reset Button | Yes (pinhole reset) |
| Firmware Upgrade | Via web interface |
| Warranty | 2 years |
| Maintenance | Clean with dry cloth; avoid liquids |
| Safety | Do not block ventilation; keep away from water |
Frequently Asked Questions - BASE 500-360 SilverNet
How do I set up the SilverNet BASE 500-360 access point for the first time?
Connect the access point to your router via Ethernet, then power it on using PoE or the optional DC adapter. Access the web interface by entering the default IP (usually 192.168.1.1) in your browser. Use default credentials (admin/admin) and follow the setup wizard to configure your SSID and password.
Can I use PoE to power the device without an extra power adapter?
Yes, the BASE 500-360 supports 802.3af Power over Ethernet. If your switch provides PoE, simply connect an Ethernet cable to supply both data and power.
What should I do if I forget the admin password?
You can reset the device to factory defaults by pressing and holding the pinhole reset button for about 10 seconds while the device is powered on. This will erase all settings and restore default credentials.
Does the device support WPA3 for enhanced security?
Yes, the BASE 500-360 supports both WPA2-PSK and WPA3-PSK. It is recommended to use WPA3 for better security if your clients are compatible.
How can I improve the Wi-Fi range of my access point?
Place the access point in a central, elevated location away from obstacles like thick walls and metal objects. Avoid interference from other electronics. You can also adjust the transmit power in the web interface.
What is the maximum number of simultaneous clients the access point can handle?
The BASE 500-360 can support up to 128 connected devices under normal conditions, though performance may vary based on network traffic and environment.
How do I update the firmware on my BASE 500-360?
Download the latest firmware from SilverNet's official website. Log into the web interface, go to the 'System' or 'Firmware Upgrade' section, select the file, and upload. Do not power off during the update.
Can I mount the access point on a wall or ceiling?
Yes, the device comes with a mounting kit. Secure the bracket to the wall or ceiling, then attach the access point. Ensure proper ventilation and cable management.
My device is not connecting to the network. What should I check?
First, verify the Ethernet cable is securely connected and the link LED is on. Check that your router assigns an IP address via DHCP. If using PoE, ensure the switch provides adequate power. Try a factory reset if needed.
Is it possible to create a guest network with this access point?
Yes, the web interface allows you to configure a separate guest SSID with restricted access to your main network. Enable the guest network option and set appropriate security and bandwidth limits.
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