EPSON X862DE - Multifunction Printer

X862DE - Multifunction Printer EPSON - Free user manual and instructions

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Download the instructions for your Multifunction Printer in PDF format for free! Find your manual X862DE - EPSON and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. X862DE by EPSON.

USER MANUAL X862DE EPSON

Safety information. 7

Learning about the printer. 9

Thank you for choosing this printer!
Finding information about the printer. 9
Selecting a location for the printer 10
Printer configurations 11
Basic functions of the scanner. 12
Understanding the ADF and scanner glass. 13
Understanding the printer control panel. 14
Understanding the home screen. 15
Using the touch-screen buttons. 17

Minimizing your printer's environmental impact. 21

Saving paper and toner 21
Saving energy. 22
Reducing printer noise 22
Recycling 23

Additional printer setup. 25

Installing internal options 25
Installing hardware options 34
Attaching cables. 36
Verifying printer setup. 37
Setting up the printer software 38
Setting up wireless printing. 40
Installing the printer on an Ethernet network 45
Changing port settings after installing a new network Internal Solutions Port. 48
Setting up serial printing. 49

Loading paper and specialty media. 52

Setting the Paper Size and Paper Type. 52
Configuring Universal paper settings 52
Loading the standard or optional 500-sheet trays. 53
Loading A5 or Statement paper sizes. 55

Loading B5 or Executive paper sizes. 56
Loading the 2000-sheet high capacity feeder. 56
Loading the 2,000-sheet dual input trays. 58
Loading the multipurpose feeder. 60
Loading letter- or A4-size paper in the short-edge orientation. 62
Linking and unlinking trays. 62

Paper and specialty media guidelines. 65

Paper guidelines. 65
Storing paper. 67
Supported paper sizes, types, and weights 67

Printing. 72

Printing a document. 72
Printing on specialty media. 73
Printing confidential and other held jobs. 77
Printing from a flash drive. 79
Printing information pages. 80
Canceling a print job. 81
Supported finishing features. 82
Adjusting toner darkness. 84

Copying. 85

Making copies. 85
Copying photos. 86
Copying on specialty media. 86
Customizing copy settings. 87
Placing information on copies. 92
Canceling a copy job 93
Understanding the copy screens and options. 94
Improving copy quality. 97

E-mailing. 98

Getting ready to e-mail 98
Creating an e-mail shortcut. 99
E-mailing a document. 100
Customizing e-mail settings. 101

E-mailing color documents. 102
Canceling an e-mail 102
Understanding e-mail options. 102

Faxing. 105

Getting printer ready to fax. 105
Sending a fax. 110
Creating shortcuts 111
Using shortcuts and the address book. 113
Customizing fax settings. 114
Canceling an outgoing fax 115
Understanding fax options 116
Improving fax quality. 117
Holding and forwarding taxes 118

Scanning to an FTP address. 120

Scanning to an FTP address 120
Creating shortcuts 121
Understanding FTP options. 122
Improving FTP quality. 124

Scanning to a computer or flash drive. 125

Scanning to a computer. 125
Scanning to a flash drive. 126
Understanding scan profile options. 126
Improving scan quality. 128

Understanding printer menus. 129

129
Paper menu. 130
Reports menu. 140
Network/Ports menu. 142
Security menu. 151
Settings menu. 154
Booklet Adjustments menu. 195
Help menu. 196

Maintaining the printer. 198

Cleaning the exterior of the printer. 198
Cleaning the scanner glass. 199
Adjusting scanner registration. 199
Storing supplies 200
Conserving supplies. 200
Checking the status of supplies 200
Ordering supplies. 201
Replacing supplies. 202
Moving the printer 209

Administrative support. 214

Finding advanced networking and administrator information 214
Using the Embedded Web Server 214
Checking the virtual display. 214
Checking the device status 215
Setting up e-mail alerts. 215
Viewing reports. 215
Adjusting the brightness of the display 215
Restoring the factory default settings. 216

Troubleshooting. 217

Solving basic problems 217
Understanding printer messages 218
Clearing jams 233
Solving printing problems 260
Solving copy problems 263
Solving scanner problems 265
Solving fax problems 267
Solving option problems. 271
Solving paper feed problems 274
Solving print quality problems 275
Contacting customer support. 285

Notices. 287

Product information 287

Edition notice 287
Power consumption 291

Index. 304

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended.

CAUTION-POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

CAUTION—POTENTIAL INJURY: The printer weighs more than 55kg (121 lb), and requires at least four persons or a properly rated mechanical handling system to lift it safely.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

  • Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
  • Disconnect all cords and cables from the printer before moving it.
  • Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same time.

Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.

EPSON X862DE - Safety information - 1

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

EPSON X862DE - Safety information - 2

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

EPSON X862DE - Safety information - 3

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a professional service person.

EPSON X862DE - Safety information - 4

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.

EPSON X862DE - Safety information - 5

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

EPSON X862DE - Safety information - 6

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.

SAVE THESE INSTRUCTIONS.

Learning about the printer

Thank you for choosing this printer!

We've worked hard to make sure it will meet your needs.

To start using your new printer right away, use the setup materials that came with the printer, and then skim the User's Guide to learn how to perform basic tasks. To get the most out of your printer, read the User's Guide carefully, and make sure you check the latest updates on our Web site.

We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the reason we do what we do, and your suggestions help us do it better.

Finding information about the printer

What are you looking for?Find it here
Initial setup instructions: • Connecting the printer • Installing the printer softwareSetup documentation-The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark.com.
Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Configuring printer settings • Viewing and printing documents and photos • Setting up and using the printer software • Configuring the printer on a network • Caring for and maintaining the printer • Troubleshooting and solving problemsUser's Guide and Quick Reference Guide-The guides are available on the Software and Documentation CD. For updates, visit our Web site at http://support.lexmark.com.
Instructions for: • Connecting the printer to an Ethernet network • Troubleshooting printer connection problemsNetworking Guide-Open the Software and Documentation CD, and then look for Printer and Software Documentation under the Pubs folder. From the list of publications, click the Networking Guide link.
Help using the printer softwareWindows or Mac Help-Open a printer software program or application, and then click Help. Click ? to view context-sensitive information. Notes: • Help is automatically installed with the printer software. • The printer software is located in the printer program folder or on the desktop, depending on your operating system.
The latest supplemental information, updates, and customer support: • Documentation • Driver downloads • Live chat support • E-mail support • Voice supportLexmark Support Web site— http://support.lexmark.com Note: Select your country or region, and then select your product to view the appropriate support site. Support telephone numbers and hours of operation for your country or region can be found on the Support Web site or on the printed warranty that came with your printer. Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster: • Machine Type number • Serial number • Date purchased • Store where purchased
Warranty informationWarranty information varies by country or region: • In the US—See the Statement of Limited Warranty included with this printer, or at http://support.lexmark.com. • In other countries and regions—See the printed warranty that came with your printer.

Selecting a location for the printer

EPSON X862DE - Selecting a location for the printer - 1

CAUTION—POTENTIAL INJURY: The printer weighs more than 55kg (121 lb), and requires at least four persons or a properly rated mechanical handling system to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:

  • Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
  • Provide a flat, sturdy, and stable surface.
  • Keep the printer:

  • Away from the direct airflow of air conditioners, heaters, or ventilators
    Free from direct sunlight, humidity extremes, or temperature fluctuations
    Clean, dry, and free of dust

  • Allow the following recommended amount of space around the printer for proper ventilation:

EPSON X862DE - Selecting a location for the printer - 2

1460 mm (18.1 in.)
2640 mm (25.2 in.)
3460 mm (18.1 in.)
4200 mm (7.9 in.)
51724 mm (67.9 in.)

Printer configurations

Basic model

EPSON X862DE - Basic model - 1

1Scanner
2Printer control panel
3Standard exit bin
4Multipurpose feeder
5Tray 1 (standard tray)
6Tray 2
7Tray 3
8Tray 4

Configured model

EPSON X862DE - Configured model - 1

1Finisher
2High capacity feeder

Basic functions of the scanner

The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can:

  • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
  • Send a fax using the printer control panel.
  • Send a fax to multiple fax destinations at the same time.
  • Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination.
  • Scan documents and send them to another printer (PDF by way of FTP).

Understanding the ADF and scanner glass

Automatic Document Feeder (ADF)Scanner glass
Use the ADF for multiple-page documents.Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

You can use the ADF or the scanner glass to scan documents.

Using the ADF

The Automatic Document Feeder (ADF) can scan multiple pages, including duplex pages. When using the ADF:

  • Load the document into the ADF faceup, short edge first.
  • Load up to 50 sheets of plain paper in the ADF input tray.
  • Scan sizes from 148 × 210 mm( 5.8 × 8.3in.) to 215.9 × 355.6 mm( 8.5 × 14in.) .
  • Scan documents with mixed page sizes (letter and legal).
  • Scan media weights from 52 to 120g / m^2 (14 to 32 lb).
  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

Using the scanner glass

The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass:

  • Place a document facedown on the scanner glass in the upper left corner.
  • Scan or copy documents up to 215.9 × 355.6 mm( 8.5 × 14in.) .
  • Copy books up to 25.4 ~mm (1 in.) thick.

Understanding the printer control panel

EPSON X862DE - Understanding the printer control panel - 1

ItemDescription
1DisplayView scanning, copying, faxing, and printing options as well as status and error messages.
2KeypadEnter numbers, letters, or symbols on the display.
1 2 ABC DEF
4 GHI JKL 6 MNO
7 PORS 8 TUV 9WXYZ
* 0 #
← ← II
3Dial Pause• Press to cause a two- or three-second dial pause in a fax number. In the Fax To field, a Dial Pause is represented by a comma (,) . • From the home screen, press to redial a fax number. • The button functions only within the Fax menu or with fax functions. When outside of the Fax menu, fax function, or home screen, pressing causes an error beep.
4BackIn the Copy menu, press to delete the right-most digit of the value in the Copy Count. The default value of 1 appears if the entire number is deleted by pressing numerous times. In the Fax Destination List, press to delete the right-most digit of a number entered manually. You can also press to delete an entire shortcut entry. Once an entire line is deleted, another press of causes the cursor to move up one line. In the E-mail Destination List, press to delete the character to the left of the cursor. If the character is in a shortcut, then the shortcut is deleted.
5HomePress to return to the home screen.
6Start• Press to initiate the current job indicated on the display. • From the home screen, press to start a copy job with the default settings. • If pressed while a job is scanning, the button has no effect.
7Indicator light• Off-The power is off. • Blinking green-The printer is warming up, processing data, or printing. • Solid green-The printer is on, but idle. • Blinking red-Operator intervention is needed.
8StopStops all printer activity A list of options is offered once Stopped appears on the display.
9Front USB portInsert a USB flash drive to send data to the printer.
10Common Access Card readerAn option that limits the use of certain printer functions to authenticated users. A common access card is required for use.

Understanding the home screen

After the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which is referred to as the home screen. Use the home screen buttons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages.

EPSON X862DE - Understanding the home screen - 1

Display itemDescription
1CopyOpens the Copy menus Note: From the home screen, you can also access the Copy menus by pressing a number on the keypad.
2E-mailOpens the E-mail menus
3MenuusOpens the menus. These menus are available only when the printer is in the Ready state.
4FTPOpens the File Transfer Protocol (FTP) menus Note: This function must be set up by your system support person. Once it is set up, it appears as a display item.
5Status message bar• Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door or Insert print cartridge.
6Status/SuppliesAppears on the display whenever the printer status includes a message requiring intervention. Touch this button to access the messages screen for more information on the message, including how to clear it.
7?Opens a context-sensitive Help feature within the display touch screens
8FaxOpens the Fax menus

Other buttons that may appear on the home screen:

Display itemFunction
Release Held FaxesIf this button is shown, then there are held faxes with a scheduled hold time previously set. To access the list of held faxes, touch this button.
Search Held JobsSearches on any of the following items and returns search results: ·User names for held or confidential print jobs ·Job names for held jobs, excluding confidential print jobs ·Profile names ·Bookmark container or job names ·USB container or job names for supported extensions only
Held JobsOpens a screen containing all the held jobs
Lock DeviceThis button appears on the screen when the printer is unlocked and Device Lockout Personal Identification Number (PIN) has been set. Touching this button opens a PIN entry screen. Entering the correct PIN locks the printer control panel (touch screen and hard buttons).
Unlock DeviceThis button appears on the screen when the printer is locked. The printer control panel buttons and shortcuts cannot be used while it appears. Touching this button opens a PIN entry screen. Entering the correct PIN unlocks the printer control panel (touch screen and hard buttons).
Cancel JobsOpens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail send Each heading has a list of jobs shown in a column under it which can show only three jobs per screen. Each job appears as a button which you can touch to access information about the job. If more than three jobs exist in a column, then an arrow appears enabling you to scroll through the jobs.

Using the touch-screen buttons

Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown.

Sample touch screen

EPSON X862DE - Sample touch screen - 1

ButtonFunction
HomeReturns to the home screen
Scroll downOpens a drop-down list
Left scroll decreaseScrolls to another value in decreasing order
Right scroll increaseScrolls to another value in increasing order
Left arrowScrolls left
Right arrowScrolls right
SubmitSaves a value as the new user default setting
BackNavigates back to the previous screen

Other touch-screen buttons

ButtonFunction
Down arrowMoves down to the next screen
Up arrowMoves up to the next screen
Unselected radio buttonThis is an unselected radio button. The radio button is gray to show it is unselected.
Selected radio buttonThis is a selected radio button. The radio button is blue to show it is selected.
Cancel JobsOpens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail send Each heading has a list of jobs shown in a column under it which can show only three jobs per screen. Each job appears as a button which you can touch to access information about the job. If more than three jobs exist in a column, then an arrow appears enabling you to scroll through the jobs.
ContinueTouch this button when more changes need to be made for a job or after clearing a paper jam.
Cancel• Cancels an action or a selection • Cancels out of a screen and returns to the previous screen
SelectSelects a menu or menu item

Features

FeatureDescription
Menu trail line: Menus > Settings > Copy Settings > Number of CopiesA Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location within the menus. Touch any of the underlined words to return to that menu or menu item. The Number of Copies is not underlined since this is the current screen. If you touch an underlined word on the Number of Copies screen before the Number of Copies is set and saved, then the selection is not saved, and it does not become the user default setting.
Attendance message alertIf an attendance message occurs which closes a function, such as copy or fax, then a solid red dot appears over the function button on the home screen. This indicates that an attendance message exists.

Minimizing your printer's environmental impact

Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see:

The Notices chapter
- The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
- The Lexmark recycling program at www.lexmark.com/recycling

By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter outlines the settings and tasks that may yield a greater environmental benefit.

Saving paper and toner

Using recycled paper and other office papers

As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement can be made that all recycled paper will feed well.

Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.

  • Low moisture content (4-5%)
  • Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)

Note: Some much smoother papers (such as premium 24 lb laser papers, 50-90 Sheffield units) and much rougher papers (such as premium cotton papers, 200-300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.

  • Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
  • Sufficient bending resistance in the direction of feed

Recycled paper, paper of lower weight ( <60g/m^2 [16 lb bond]) and/or lower caliper ( <3.8 mils [0.1 mm]), and paper that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions).

Saving energy

Adjusting Power Saver

To save energy, you can decrease the number of minutes before the printer enters Power Saver mode.

Available settings range from 1-240 minutes.

Factory default settingPrinter machine type
1 minuteX860
5 minutesX862
60 minutesX864

Using the Embedded Web Server

1 Type the printer IP address in the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.

2 Click Settings, and then click General Settings.
3 Click timeouts.
4 In the Power Saver field, enter the number of minutes you want the printer to wait before it enters Power Saver mode.
5 Click Submit.

Using the printer control panel

1 Make sure the printer is on and Ready appears.
2 On the home screen, touch
3 Touch Settings.
4 Touch General Settings.
5 Touch the arrows until timeouts appears.
6 Touch timeouts.
7 Touch the arrows next to Power Saver Mode to select the number of minutes you want the printer to wait before it enters Power Saver mode.
8 Touch Submit.
9 Touch

Reducing printer noise

Use Quiet Mode to reduce the printer noise.

Note: See the table for the multiple settings that change when you select a Quiet Mode setting.

ChooseTo
OnReduce printer noise. • Print jobs will process at one-half the normal processing speed. • Printer engine motors do not start until a job is ready to print. There will be a short delay before the first page is printed. • Fans run at reduced speed or are turned off. • If your printer has faxing capability, fax sounds are reduced or disabled, including those made by the fax speaker and ringer. The fax is placed in standby mode. • The alarm control and cartridge alarm sounds are turned off. • The printer will ignore the Advance Start command.
OffUse factory default settings. This setting supports the performance specifications for your printer.

To select a Quiet Mode setting:

1 On the home screen, touch
2 Touch Settings.
3 Touch General Settings.
4 Touch Quiet Mode.
5 Touch the arrows to select a setting.
6 Touch Submit. Submitting changes appears.

Recycling

Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see:

The Notices chapter
- The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
- The Lexmark recycling program at www.lexmark.com/recycle

Recycling Lexmark products

To return Lexmark products for recycling:

1 Visit our Web site at www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.

3 Follow the instructions on the computer screen.

Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.

Returning Lexmark cartridges for reuse or recycling

The Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled.

To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following:

1 Visit our Web site at www.lexmark.com/recycle.
2 From the Toner Cartridges section, select your country or region from the list.
3 Follow the instructions on the computer screen.

Additional printer setup

Installing internal options

EPSON X862DE - Installing internal options - 1

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

You can customize your printer connectivity and memory capacity by adding optional cards.

Available internal options

Memory cards

  • Printer memory
  • Flash memory
  • Fonts

  • Firmware cards

  • Bar Code and Forms

  • IPDS and SCS/TNe
  • PrintCryption™
    -PRESCRIBE

  • Printer hard disk

  • Lexmark™ Internal Solutions Ports (ISP)

RS-232-C Serial ISP
Parallel 1284-B ISP
- MarkNet™ N8150802.11 b/g/n Wireless ISP
MarkNet N8130 10/100 Fiber ISP
MarkNet N8120 10/100/1000 Ethernet ISP

MarkNet N8110 V-34 Fax Card

Accessing the system board to install internal options

Note: This task requires a flathead screwdriver.

EPSON X862DE - Accessing the system board to install internal options - 1

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

1 Loosen the screw(s) on the access panel located on the back of the printer.

EPSON X862DE - Accessing the system board to install internal options - 2

2 Remove the panel from the printer, and set it aside.

EPSON X862DE - Accessing the system board to install internal options - 3

3 Use the illustration below to locate the appropriate connector.

Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.

EPSON X862DE - Accessing the system board to install internal options - 4

1Flash memory and firmware card connectors
2Memory card connector

Installing a memory card

EPSON X862DE - Installing a memory card - 1

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.

An optional memory card can be purchased separately and attached to the system board. To install the memory card:

1 Access the system board.

Note: This task requires a flathead screwdriver.

2 Unpack the memory card.

Note: Avoid touching the connection points along the edge of the card.

3 Open the memory card connector latches.

EPSON X862DE - Installing a memory card - 2

4 Align the notch on the memory card with the ridge on the connector.

EPSON X862DE - Installing a memory card - 3

5 Push the memory card straight into the connector until it clicks into place.

EPSON X862DE - Installing a memory card - 4

6 Reattach the system board cover.

Installing a flash memory or firmware card

The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.

EPSON X862DE - Installing a flash memory or firmware card - 1

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.

1 Access the system board.

Note: This task requires a flathead screwdriver.

2 Unpack the card.

Note: Avoid touching the connection points along the edge of the card.

3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.

EPSON X862DE - Installing a flash memory or firmware card - 2

1Plastic pins
2Metal pins

4 Push the card firmly into place.

EPSON X862DE - Installing a flash memory or firmware card - 3

Notes:

  • The entire length of the connector on the card must touch and be flush against the system board.
  • Be careful not to damage the connectors.

5 Reattach the system board cover.

Installing an internal print server or port interface card

EPSON X862DE - Installing an internal print server or port interface card - 1

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.

Note: A #2 Phillips screwdriver is needed to install an internal print server or port interface card.

An internal print server allows connection from the printer to the local area network (LAN). An optional port interface card expands the ways the printer can connect to a computer or external print server.

1 Access the system board.
2 Unpack the internal print server or port interface card.
3 Remove the metal plate on the system board tray that covers the connector slot and save the metal plate.

EPSON X862DE - Installing an internal print server or port interface card - 2

4 Align the connector on the internal print server or port interface card with the connector on the system board.

Note: The cable connectors on the side of the optional card must fit through the opening in the faceplate.

EPSON X862DE - Installing an internal print server or port interface card - 3

5 Push the internal print server or port interface card firmly into the card connector on the system board.
6 Insert a screw into the hole on the right side of the connector slot. Gently tighten the screw to secure the card to the system board tray.

EPSON X862DE - Installing an internal print server or port interface card - 4

7 Reinstall the system board.

Installing a printer hard disk

EPSON X862DE - Installing a printer hard disk - 1

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: System board electrical components and hard disks are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components, connectors, or the hard disk.

Note: A #2 Phillips screwdriver is needed to attach the hard disk to the mounting plate.

1 Access the system board.
2 Remove the mounting plate, hard disk, ribbon cable, and attachment screws from the package.

3 Attach the ribbon cable to the hard disk.

EPSON X862DE - Installing a printer hard disk - 2

4 Attach the mounting plate to the hard disk with the screws.

EPSON X862DE - Installing a printer hard disk - 3

5 Press the ribbon cable connector into the hard disk connector on the system board.

EPSON X862DE - Installing a printer hard disk - 4

6 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place.

EPSON X862DE - Installing a printer hard disk - 5

7 Reinstall the system board.

Reinstalling the system board

Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.

Note: This operation requires a #2 Phillips screwdriver.

1 Gently insert the system board into the printer.

EPSON X862DE - Reinstalling the system board - 1

EPSON X862DE - Reinstalling the system board - 2

2 Replace the cover screws, and then turn them clockwise.

EPSON X862DE - Reinstalling the system board - 3

3 Tighten the screws firmly.

Installing hardware options

Order of installation

EPSON X862DE - Order of installation - 1

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.

Install the printer and any options you have purchased in the following order:

EPSON X862DE - Order of installation - 2

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

  • Printer stand or caster base
    2,000-sheet dual trays and high capacity feeder
  • Standard or optional 500-sheet trays
  • Duplex unit
  • Printer

EPSON X862DE - Order of installation - 3

CAUTION—POTENTIAL INJURY: The printer weighs more than 55 kg (121 lb), and requires at least four persons or a properly rated mechanical handling system to lift it safely.

For more information on installing a printer stand, caster base, or 2,000-sheet tray, see the setup documentation that came with the option.

Installing optional trays

The printer supports the following optional input sources:

  • 2 Tray Module (two 500-sheet trays)
  • 2,000-sheet dual input trays
    2,000-sheet high capacity feeder
  • Duplex unit

EPSON X862DE - Installing optional trays - 1

CAUTION—POTENTIAL INJURY: The printer weighs more than 55kg (121 lb), and requires at least four persons or a properly rated mechanical handling system to lift it safely.

EPSON X862DE - Installing optional trays - 2

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

1 Unpack the optional tray, and remove all packing material.
2 Place the tray in the location chosen for the printer.

Note: If you are installing more than one optional tray, the 2,000-sheet dual input trays must always be installed as the first optional trays (configuring from the bottom up).

Note: The optional 500-sheet trays and optional 2,000-sheet dual input trays are interchangeable.

EPSON X862DE - Installing optional trays - 3

1Tray 3 and Tray 4 (500-sheet trays or 2,000-sheet dual input trays)
2Tray 1 and Tray 2 (500-sheet trays)
3Tray 5 (2,000-sheet high capacity feeder)

4 Duplex unit

Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down.

3 Align the printer with the tray, and then lower the printer into place.

EPSON X862DE - Duplex unit - 1

4 Turn the printer back on.
5 Set the printer software to recognize the optional input source. For more information, see "Updating available options in the printer driver" on page 39.

Attaching cables

Connect the printer to the computer using a USB cable or Ethernet cable.

Be sure to match the following:

  • The USB symbol on the cable with the USB symbol on the printer
  • The appropriate Ethernet cable to the Ethernet port

EPSON X862DE - Attaching cables - 1

EPSON X862DE - Attaching cables - 2

Verifying printer setup

  • Print a menu settings page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option and install it again.
  • Print a network setup page to verify that your printer is correctly connected to the network. This page also provides important information that aids network printing configuration.

Printing a menu settings page

Print a menu settings page to review the current menu settings and to verify printer options are installed correctly.

Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory default settings. Once you select and save other settings from the menus, they replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, choose another value, and save it. To restore the factory default settings, see "Restoring the factory default settings" on page 216.

1 Make sure the printer is on and Ready appears.
2 On the home screen, touch
3 Touch Reports.
4 Touch Menu Settings Page.

The menu settings page prints and the printer returns to the home screen.

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

1 Make sure the printer is on and Ready appears.
2 On the home screen, touch
3 Touch Reports.
4 Touch Network Setup Page.

The network setup page prints and the printer returns to the home screen.

5 Check the first section on the network setup page, and confirm that Status is "Connected."

If Status is "Not Connected," the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page.

Setting up the printer software

Installing the printer software

Notes:

  • If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first.
  • Close all open software programs before installing the printer software.

1 Obtain a copy of the software installer package.

  • From the Software and Documentation CD that came with your printer.
    From our Web site:

Go to http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double-click the software installer package.

Wait for the installation dialog to appear.

If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type D:\setup.exe>OK.

In Windows 7 or earlier

a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
C Press Enter, or click OK.

In Macintosh

Click the CD icon on the desktop.

Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.

Updating available options in the printer driver

When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use.

For Windows users

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type control printers > OK

In Windows 7 or earlier

a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.

2 Depending on your device, do either of the following:

  • Press and hold the printer you want to update.
  • Right-click the printer you want to update.

3 From the menu that appears, do either of the following:

  • For Windows 7 or later, select Printer properties.
  • For earlier versions, select Properties.

4 Click the Configuration tab.
5 Do either of the following:

  • Click Update Now - Ask Printer.
  • Under Configuration Options, manually add any installed hardware options.

6 Click Apply.

For Macintosh users

1 From the Apple menu, navigate to either of the following:

  • System Preferences > Print & Scan > select your printer > Options & Supplies > Driver
  • System Preferences > Print & Fax > select your printer > Options & Supplies > Driver

2 Add any installed hardware options, and then click OK.

Setting up wireless printing

Follow these instructions if your printer model is wireless.

Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wireless Encryption Protocol (WEP) and Wi-Fi Protected Access (WPA) are types of security used on a network.

Preparing to set up the printer on a wireless network

Notes:

  • Make sure your access point (wireless router) is turned on and is working properly.
  • Do not connect the installation or network cables until prompted to do so by the setup software.

Make sure you have the following information before setting up the printer on a wireless network:

  • SSID—The SSID is also referred to as the network name.
  • Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
  • Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.

  • Security Method—There are four basic options for Security Method:

WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.

  • WPA or WPA2 preshaled key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.

  • 802.1X-RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

Authentication type
- Inner authentication type
- 802.1X user name and password
Certificates

No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: Using an unsecured wireless network is not recommended.

Notes:

  • If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point or contact your system support person.

  • To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.

Installing the printer on a wireless network (Windows)

Before installing the printer on a wireless network, make sure:

  • Your wireless network is set up and is working properly.
  • The computer you are using is connected to the same wireless network where you want to set up the printer.

1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

EPSON X862DE - Installing the printer on a wireless network (Windows) - 1

EPSON X862DE - Installing the printer on a wireless network (Windows) - 2

Note: Make sure the printer and the computer are fully on and ready.

Warning-Potential Damage: Do not connect the USB cable until instructed to do so on the computer screen.

EPSON X862DE - Installing the printer on a wireless network (Windows) - 3

2 Obtain a copy of the software installer package.

  • From the Software and Documentation CD that came with your printer.
    From our Web site:

Go to http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

3 Double-click the software installer package.

Wait for the installation dialog to appear.

If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type D:\setup.exe>OK

In Windows 7 or earlier

a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter or click OK.

Note: D is the letter of your CD or DVD drive.

4 Click Install, and then follow the instructions on the computer screen.
5 Select Wireless connection when asked to choose a connection type.
6 From the Wireless Configuration dialog, select Guided Setup (Recommended).

Note: Choose Advanced Setup only if you want to customize your installation.

7 Temporarily connect a USB cable between the computer on the wireless network and the printer.

EPSON X862DE - In Windows 7 or earlier - 1

Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly.

8 Follow the instructions on the computer screen.

Note: For more information on allowing other computers on the network to use the wireless printer, see the Networking Guide.

Installing the printer on a wireless network (Macintosh)

Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network.

Prepare to configure the printer

1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

EPSON X862DE - Prepare to configure the printer - 1

EPSON X862DE - Prepare to configure the printer - 2

2 Locate the printer MAC address.

a From the printer control panel, navigate to:

EPSON X862DE - Prepare to configure the printer - 3

EPSON X862DE - Prepare to configure the printer - 4

b In the Standard Network Card section, look for UAA (MAC).

Note: You will need this information later.

Enter the printer information

1 Access the Airport options:

In Mac OS X version 10.5 or later

From the Apple menu, navigate to either of the following:

  • System Preferences > Network > Wi-Fi
  • System Preferences > Network > AirPort

In Mac OS X version 10.4

From the Finder, navigate to:

Applications > Internet Connect > AirPort

2 From the Network Name pop-up menu, select print server [yyyyyy], where the y's are the last six digits of the MAC address located on the MAC address sheet.
3 Open a Web browser.
4 From the Bookmarks menu, select Show or Show All Bookmarks.

5 Under COLLECTIONS, select Bonjour or Rendezvous, and then double-click the printer name.

Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.

6 From the Embedded Web Server, navigate to the location of the wireless settings information.

Configure the printer for wireless access

1 Type the network name (SSID) in the appropriate field.
2 Select Infrastructure as your Network Mode setting if you are using an access point (wireless router).
3 Select the type of security you want to use to protect the wireless network.
4 Enter the security information necessary for the printer to connect to the wireless network.
5 Click Submit.
6 Open the AirPort application on the computer:

In Mac OS X version 10.5 or later

From the Apple menu, navigate to either of the following:

  • System Preferences > Network > Wi-Fi
  • System Preferences > Network > AirPort

In Mac OS X version 10.4

From the Finder, navigate to:

Applications > Internet Connect > AirPort

7 From the Network pop-up menu, select the name of the wireless network.

Configure your computer to use the printer wirelessly

To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue in the Printer Setup Utility or Print Center.

1 Install a printer driver file on the computer:

a Obtain a copy of the software installer package.

  • From the Software and Documentation CD that came with your printer.
    From our Web site:

Go to http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

b Double-click the installer package for the printer.
c Follow the instructions on the computer screen.
d Select a destination, and then click Continue.
e From the Easy Install screen, click Install.
f Type the user password, and then click OK.

All necessary applications are installed in the computer.

g Click Close when the installation is complete.

2 Add the printer:

a For IP printing:

In Mac OS X version 10.5 or later

1 From the Apple menu, navigate to either of the following:

  • System Preferences > Print & Scan
  • System Preferences > Print & Fax

2 Click+.

3 If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
4 Click the IP tab.
5 Type the IP address of the printer in the address field, and then click Add.

In Mac OS X version 10.4

1 From the Finder, navigate to: Applications > Utilities
2 Double-click Printer Setup Utility or Print Center.
3 From the Printer List, choose Add, and then click IP Printer.
4 Type the IP address of the printer in the address field, and then click Add.

b For AppleTalk printing:

Notes:

  • Make sure AppleTalk is activated on your printer.
  • This feature is supported only in Mac OS X version 10.5 or earlier.

In Mac OS X version 10.5

1 From the Apple menu, navigate to: System Preferences > Print & Fax
2 Click ^+ , and then navigate to: AppleTalk select the printer from the list > Add

In Mac OS X version 10.4

1 From the Finder, navigate to: Applications > Utilities
2 Double-click Printer Setup Utility or Print Center.
3 From the Printer List, click Add.
4 Click Default Browser tab > More Printers.
5 From the first pop-up menu, select AppleTalk.
6 From the second pop-up menu, select Local AppleTalk Zone.
7 Select the printer from the list, and then click Add.

Installing the printer on an Ethernet network

Note: Make sure you have completed the initial setup of the printer.

For Windows users

1 Obtain a copy of the software installer package.

  • From the Software and Documentation CD that came with your printer.
    From our Web site:

Go to http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double-click the software installer package.

Wait for the installation dialog to appear.

If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type D:\setup.exe>OK

In Windows 7 or earlier

a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter or click OK.

Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.

Note: To configure the printer using a static IP address, IPv6, or scripts, select Advanced Options > Administrator Tools.

4 Select Ethernet connection, and then click Continue.
5 Attach the Ethernet cable when instructed to do so.
6 Select the printer from the list, and then click Continue.

Note: If the configured printer does not appear in the list, then click Modify Search.

7 Follow the instructions on the computer screen.

For Macintosh users

1 Allow the network DHCP server to assign an IP address to the printer.
2 Obtain the printer IP address either:

From the printer control panel
From the TCP/IP section in the Network/Ports menu
- By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.

3 Install the printer driver on the computer.

a Double-click the installer package for the printer.
b Follow the instructions on the computer screen.

c Select a destination, and then click Continue.
d From the Easy Install screen, click Install.
e Type the user password, and then click OK.

All the necessary applications are installed on the computer.

f Click Close when the installation is complete.

4 Add the printer.

  • For IP printing:

In Mac OS X version 10.5 or later

a From the Apple menu, navigate to either of the following:

  • System Preferences > Print & Scan
  • System Preferences > Print & Fax

b Click+.
c If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
d Click the IP tab.
e Type the printer IP address in the address field, and then click Add.

In Mac OS X version 10.4 or earlier

a From the Finder, navigate to:
Applications > Utilities
b Double-click Printer Setup Utility or Print Center.
c From the printer list, click Add, and then click IP Printer.
d Type the scanner IP address in the address field, and then click Add.

  • For AppleTalk printing:

Notes:

  • Make sure AppleTalk is activated on your printer.
  • This feature is supported only in Mac OS X version 10.5 or earlier.

In Mac OS X version 10.5

a From the Apple menu, navigate to:

System Preferences > Print & Fax

b Click ^+ , and then navigate to:

AppleTalk > select your printer > Add

In Mac OS X version 10.4 or earlier

a From the Finder, navigate to:
Applications > Utilities
b Double-click Printer Setup Utility or Print Center.
c From the printer list, click Add.
d Click Default Browser tab > More Printers.
e From the first pop-up menu, select AppleTalk.

f From the second pop-up menu, select Local AppleTalk Zone.
g Select the device from the list, and then click Add.

Note: If the scanner does not show up in the list, then you may need to add it using the IP address. For more information, contact your system support person.

Changing port settings after installing a new network Internal Solutions Port

When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.

Notes:

  • If the printer has a static IP address, then you do not need to make any changes to the computer configurations.
  • If the computers are configured to use the network name, instead of an IP address, then you do not need to make any changes to your computer configurations.
  • If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make sure the printer is disconnected from the Ethernet network when you configure the printer to operate wirelessly. If the printer is connected to the Ethernet network, then the wireless configuration completes, but the wireless ISP is inactive. To activate the wireless ISP, disconnect the printer from the Ethernet network, turn off the printer, and then turn it back on.
  • Only one network connection is active at a time. To switch between Ethernet and wireless connection types, turn off the printer, connect the cable (to switch to an Ethernet connection) or disconnect the cable (to switch to a wireless connection), and then turn the printer back on.

For Windows users

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address on the printer control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Open the printers folder.

In Windows 8

From the Search charm, type Run and then navigate to:

Apps list > Run > type control printers > OK

In Windows 7 or earlier

a Click , or click Start and then click Run.
b In the Start Search or Run dialog, type control printers.
C Press Enter, or click OK.

3 To select the printer that has changed, do either of the following:

  • Press and hold the printer, and then select Printer properties.
  • Right-click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions).

Note: If there is more than one copy of the printer, then update all of them with the new IP address.

4 Click the Ports tab.
5 Select the port from the list, and then click Configure Port.
6 Type the new IP address in the "Printer Name or IP Address" field.
7 Click OK > Close.

For Macintosh users

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address on the printer control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Add the printer.

  • For IP printing:

a From the Apple menu, navigate to either of the following:

  • System Preferences > Print & Scan
  • System Preferences > Print & Fax

b Click+.
c Click the IP tab.
d Type the printer IP address in the address field, and then click Add.

  • For AppleTalk printing:

Notes:

  • Make sure AppleTalk is activated on your printer.
  • This feature is supported only in Mac OS X version 10.5.

a From the Apple menu, navigate to:

System Preferences > Print & Fax

b Click + , and then navigate to:

AppleTalk > select the printer > Add

Setting up serial printing

Use serial printing to print when the computer is far from the printer or to print at a reduced speed.

After installing the serial or communication (COM) port, configure the printer and the computer. Make sure you have connected the serial cable to the COM port on your printer.

1 Set the parameters in the printer.

a From the printer control panel, navigate to the menu for the port settings.
bLocate the menu for the serial port settings, and then adjust the settings, if necessary.
c Save the modified settings, and then print a menu settings page.

2 Install the printer driver.

a Obtain a copy of the software installer package.

  • From the Software and Documentation CD that came with your printer
    From our Web site:

Go to http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

b Double-click the software installer package.

Wait for the installation dialog to appear.

If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm type run, and then navigate to:

Apps list > Run > type D:\setup.exe>OK

In Windows 7 or earlier

1 Click or click Start, and then click Run.
2 In the Start Search or Run dialog, type D:\setup.exe.
3 Press Enter or click OK.

Note: D is the letter of your CD or DVD drive.

c Click Install.
d Follow the instructions on the computer screen.
e Select Advanced, and then click Continue.
f From the Configure Printer Connection dialog, select a port.
g If the port is not in the list, then click Refresh, or navigate to:

Add port > select a port type > enter the necessary information > OK

h Click Continue > Finish.

3 Set the COM port parameters.

After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver.

Note: Make sure the serial parameters in the COM port match the serial parameters you set in the printer.

a Open Device Manager.

In Windows 8

From the Search charm, type run and then navigate to:

Apps list > Run > type devmgmt.msc > OK

In Windows 7 or earlier

1 Click or click Start, and then click Run.
2 In the Start Search or Run dialog, type devmgmt.msc.
3 Press Enter or click OK.

b Double-click Ports (COM & LPT) to expand the list of available ports.

c Do either of the following:

  • Press and hold the COM port where you attached the serial cable to your computer (example: COM1).
  • Right-click the COM port where you attached the serial cable to your computer (example: COM1).

d From the menu that appears, select Properties.

e On the Port Settings tab, set the serial parameters to the same serial parameters set in the printer. Check the serial heading of the menu settings page for the printer settings.
f Click OK, and then close all the dialogs.
g Print a test page to verify printer installation.

Loading paper and specialty media

This section explains how to load the 500- and 2000-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays.

Setting the Paper Size and Paper Type

The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually. The factory default Paper Type setting is Plain Paper. The Paper Type setting must be set manually for all trays that do not contain plain paper.

1 Make sure the printer is on and Ready appears.
2 On the home screen, touch
3 Touch Paper Menu.
4 Touch Paper Size/Type.
5 Touch the arrows for the desired tray until the correct size or type setting appears.
6 Touch Submit.
7 Touch to return to the home screen.

Configuring Universal paper settings

The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu. Then, specify all of the following Universal size settings for your paper:

  • Units of measure (millimeters or inches)
  • Portrait Width
  • Portrait Height

Note: The smallest supported Universal size is 98.4 x 89 mm (3.9 x 3.5 in.) ; the largest size is 297 x 431 mm (11.7 x 7 in.)

Specify a unit of measurement

1 Make sure the printer is on and Ready appears.
2 On the home screen, touch
3 Touch Paper Menu.
4 Touch the down arrow until Universal Setup appears, and then touch Universal Setup.
5 Touch the left or right arrow to select the desired unit of measure.
6 Touch Portrait Width or Portrait Height.
7 Touch the arrows to select the desired width or height.

8 Touch Submit to save your selection.

Submitting Selection appears, followed by the Paper menu.

9 Touch to return to the home screen.

Loading the standard or optional 500-sheet trays

The printer has two standard 500-sheet trays (Tray 1 and Tray 2), and it may have one or more optional 500-sheet trays. All 500-sheet trays support the same paper sizes and types. Paper may be loaded in the trays in either the long-edge or short-edge orientation.

1 Pull the tray completely out.

EPSON X862DE - Loading the standard or optional 500-sheet trays - 1

2 Squeeze and slide the width and length guides to the correct positions for the paper size being loaded.

EPSON X862DE - Loading the standard or optional 500-sheet trays - 2

3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

EPSON X862DE - Loading the standard or optional 500-sheet trays - 3

EPSON X862DE - Loading the standard or optional 500-sheet trays - 4

4 Load the paper stack with the recommended print side faceup. Load the paper in either the long-edge or short-edge orientation as shown.

Notes:

  • Load sizes larger than A4 in the short-edge orientation.
  • Paper must be loaded in the short-edge orientation to create booklets if the optional booklet finisher is installed.

EPSON X862DE - Notes: - 1
Long-edge orientation

EPSON X862DE - Notes: - 2
Short-edge orientation

5 Make sure the paper guides are secure against the edges of the paper.

6 Insert the tray.

EPSON X862DE - Notes: - 3

7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper Type setting for the tray.

Loading A5 or Statement paper sizes

The printer trays cannot distinguish between A5- (148 x 210 mm) and Statement-size (139.7 x 215.9 mm) paper when both sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either A5- or Statement-size paper in the paper trays, but not both.

Note: The multipurpose feeder does not use auto-size sensing and can support both A5- and Statement-size print jobs. The Size Sensing setting does not affect the multipurpose feeder settings.

1 Load either A5- or Statement-size paper in a paper tray.
2 Turn the printer off.
3 Hold down 2ABC and 6MNO while turning the printer on.
4 Release the buttons when the screen with the Progress Bar appears. The printer performs a power-on sequence, and then Configuration Menu appears.
5 Touch the up or down arrow button until Size Sensing appears.
6 Touch Size Sensing.
7 Select Statement/A5.
8 Touch the left or right arrow button until the paper size you want appears.
9 Touch Submit.
10 Touch Exit Configuration Menu.

Loading B5 or Executive paper sizes

The printer trays cannot distinguish between B5- and Executive-size paper when both sizes are loaded in the trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either B5- or Executive-size paper in the paper trays, but not both.

Note: The multipurpose feeder does not use auto-size sensing and can support both B5- and Executive-size print jobs. The Size Sensing setting does not affect the multipurpose feeder settings.

1 Load either B5- or Executive-size paper in a paper tray.
2 Turn the printer off.
3 Hold down 2ABC and 6MNO while turning the printer on.
4 Release the buttons when the screen with the Progress Bar appears.

The printer performs a power-on sequence, and then Configuration Menu appears.

5 Touch the up or down arrow button until Size Sensing appears.
6 Touch Size Sensing.
7 Select Select Executive/B5.
8 Touch the left or right arrow button until the paper size you want appears.
9 Touch Submit.
10 Touch Exit Configuration Menu.

Loading the 2000-sheet high capacity feeder

The high capacity feeder can hold 2,000 sheets of letter, A4, Executive, and JIS B5 paper (80 g/m² or 20 lb).

1 Pull the tray out.

EPSON X862DE - Loading the 2000-sheet high capacity feeder - 1

2 If you are loading paper with a different width or length, then adjust the width and length guides.

EPSON X862DE - Loading the 2000-sheet high capacity feeder - 2

3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

EPSON X862DE - Loading the 2000-sheet high capacity feeder - 3

EPSON X862DE - Loading the 2000-sheet high capacity feeder - 4

4 Load paper in the tray with the print side down.

EPSON X862DE - Loading the 2000-sheet high capacity feeder - 5

  • Place pre-punched paper with the holes toward the left side of the tray.
  • When loading letterhead, place the header toward the front of the tray.

5 Insert the tray.

Loading the 2,000-sheet dual input trays

The 2,000-sheet dual input drawer includes two trays: an 850-sheet tray and a 1,150-sheet tray. Although the trays are different in appearance, they require the same process for loading paper.

1 Pull the tray out.

EPSON X862DE - Loading the 2,000-sheet dual input trays - 1

2 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded.

EPSON X862DE - Loading the 2,000-sheet dual input trays - 2

3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

EPSON X862DE - Loading the 2,000-sheet dual input trays - 3

EPSON X862DE - Loading the 2,000-sheet dual input trays - 4

4 Load paper in the tray with the print side up.

EPSON X862DE - Loading the 2,000-sheet dual input trays - 5

Note: Make sure the paper is below the maximum fill line on the rear guide. Overloading may cause jams.

5 Insert the tray.

Loading the multipurpose feeder

The multipurpose feeder can hold several sizes and types of print media, such as transparencies, postcards, note cards, and envelopes. It can be used for single-page or manual printing or as an additional tray.

The icons on the multipurpose feeder show you how to load the multipurpose feeder with paper, how to turn an envelope for printing, and how to load letterhead paper for simplex and duplex printing.

Note: Do not add or remove paper when the printer is printing from the multipurpose feeder or when the printer control panel indicator light is blinking. Doing so may cause a jam.

1 Lower the multipurpose feeder.

EPSON X862DE - Loading the multipurpose feeder - 1

2 Pull the tray extension out.

Note: Do not place objects on the multipurpose feeder. Also, avoid pressing down on it or applying excessive force to it.

EPSON X862DE - Loading the multipurpose feeder - 2

3 Slide the width guides to the outside of the feeder.

4 Flex the sheets or envelopes back and forth to loosen them, then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

EPSON X862DE - Loading the multipurpose feeder - 3

EPSON X862DE - Loading the multipurpose feeder - 4

5 Load the paper or specialty media into the feeder.

Note: Make sure the paper is below the maximum fill line. Overloading may cause jams.

EPSON X862DE - Loading the multipurpose feeder - 5

6 Slide the width guides until they lightly rest against the edge of the paper.

EPSON X862DE - Loading the multipurpose feeder - 6

7 Set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) to the correct value for the print media you loaded. For more information, see "Setting the Paper Size and Paper Type" on page 52.

Loading letter- or A4-size paper in the short-edge orientation

EPSON X862DE - Loading letter- or A4-size paper in the short-edge orientation - 1

By default, the printer is set to recognize letter- or A4-size paper loaded in the long-edge orientation. If you want to load letter- or A4-size paper in the short-edge orientation, make sure you enable Short-edge Printing.

1 Make sure the printer is off.
2 From the printer control panel, press and hold 2_ABC and 6_MNC while you turn the printer on.
3 Release both buttons when a progress bar appears on the display. The printer performs its power-on sequence, and then the Configuration menu appears.
4 Press the up or down arrow until Short-edge Printing appears, and then press the arrow to the right of Short-edge Printing.
5 Press the left or right arrows until you see Enable, and then press Submit. Submitting Change appears.
6 Press Back.
7 Press Exit Config Menu.

Linking and unlinking trays

Linking trays

Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked. The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size menu. The Paper Type setting must be set for all trays from the Paper Type menu. The Paper Type menu and the Paper Size menu are both available from the Paper Size/Type menu.

Unlinking trays

Unlinked trays have settings that are not the same as the settings of any other tray.

To unlink a tray, change the following tray settings so that they do not match the settings of any other tray:

  • Paper Type (for example: Plain Paper, Letterhead, Custom Type )

Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type , or define your own custom name.

  • Paper Size (for example: letter, A4, statement)

Load a different paper size to change the Paper Size setting for a tray automatically. Paper Size settings for the multipurpose feeder are not automatic; they must be set manually from the Paper Size menu.

Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be properly processed if an inaccurate Paper Type is selected.

Assigning a custom paper type name

Assign a custom paper type name to a tray when linking or unlinking the tray.

1 Make sure the printer is on and Ready appears.
2 From the home screen, touch
3 Touch Paper Menu.
4 Touch Paper Size/Type.
5 Select the tray number or MP Feeder Type.
6 Touch the left or right arrow until Custom Type <x> or another custom name appears.
7 Touch Submit.

Changing a Custom Type name

You can use the Embedded Web Server or MarkVision™ to define a name other than Custom Type for each of the custom paper types that are loaded. When a Custom Type name is changed, the menus display the new name instead of Custom Type .

To change a Custom Type name from the Embedded Web Server:

1 Open a Web browser.

Note: The computer must be connected to the same network as the printer.

2 In the address bar, type the IP address of the network printer (for example,192.264.263.17).
3 Press Enter.
4 From the navigation panel of the initial page, click Configuration.
5 Click Paper Menu.
6 Click Custom Name.
7 Type a name for the paper type in a Custom Name box.

Note: This custom name will replace a custom type name under the Custom Types and Paper Size/Type menus.

8 Click Submit.

Submitting Selection appears.

9 Click Custom Types.

Custom Types appears, followed by your custom name.

10 Select a Paper Type setting from the picklist next to your custom name.
11 Click Submit.

Submitting Selection appears.

Paper and specialty media guidelines

Paper guidelines

Paper characteristics

The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock.

Weight

The printer can automatically feed paper weights from 60 to 220g / m^2 (16 to 58 lb bond) grain long. Paper lighter than 60g / m^2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75-g / m^2 (20-lb bond) grain long paper. For paper smaller than 182× 257mm (7 x 10 in.), we recommend 90g / m^2 (24 lb) or heavier paper.

Note: Duplex is supported only for 60 - g / m^2 -120 - g / m^2 (16-lb-32-lb bond) paper.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.

Smoothness

Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points; however, smoothness between 150 and 200 Sheffield points produces the best print quality.

Moisture content

The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.

Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60- to 135-g / m^2 (16- to 36-lb bond) paper, grain long paper is recommended. For papers heavier than 135g / m^2 , grain short is recommended.

Fiber content

Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

  • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper
  • Preprinted papers with chemicals that may contaminate the printer
  • Preprinted papers that can be affected by the temperature in the printer fuser
  • Preprinted papers that require a registration (the precise print location on the page) greater than ± 2.3mm ( ± 0.9 in.), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms.
  • Coated papers (erasable bond), synthetic papers, thermal papers
  • Rough-edged, rough or heavily textured surface papers, or curled papers
    Recycled papers that fail EN12281:2002 (European)
  • Paper weighing less than 60g / m^2 (16 lb)
  • Multiple-part forms or documents

Selecting paper

Using appropriate paper prevents jams and helps ensure trouble-free printing.

To help avoid jams and poor print quality:

Always use new, undamaged paper.
- Before loading paper, know the recommended print side of the paper. This information is usually indicated on the paper package.
- Do not use paper that has been cut or trimmed by hand.
- Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
- Do not use coated papers unless they are specifically designed for electrophotographic printing.

Selecting preprinted forms and letterhead

Use these guidelines when selecting preprinted forms and letterhead:

  • Use grain long for 64 - 216g / m^2 (17-58 lb) paper.
  • Use only forms and letterhead printed using an offset lithographic or engraved printing process.
  • Avoid papers with rough or heavily textured surfaces.

Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230^ (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

  • For best results, store paper where the temperature is 21^ C ( 70^ F ) and the relative humidity is 40% . Most label manufacturers recommend printing in a temperature range of 18 to 24^ C (65 to 75^ F ) with relative humidity between 40 and 60% .
  • Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
  • Store individual packages on a flat surface.
  • Do not store anything on top of individual paper packages.

Supported paper sizes, types, and weights

The following tables provide information on standard and optional paper sources and the types of paper they support.

Note: For an unlisted paper size, configure a Universal Paper Size.

Supported paper sizes

Measurements apply to simplex (one-sided) printing only. For duplex (two-sided) printing, the minimum size is 139.7 × 210 mm ( 5.50 × 8.27 in.).

Basic input trays

Paper sizeDimensionsStandard 500-sheet trays (Tray 1 and Tray 2)Multipurpose feeder
A4210 x 297 mm (8.27 x 11.7 in.)
A5¹148 x 210 mm (5.83 x 8.27 in.)
A6²105 x 148 mm (4.13 x 5.83 in.)X
A3297 x 420 mm (11.7 x 16.5 in.)
Statement¹, ²139.7 x 215.9 mm (5.5 x 8.5 in.)
Oficio (México)²215.9 x 340.4 mm (8.5 x 13.4 in.)
JIS B5³182 x 257 mm (7.17 x 10.1 in.)
JIS B4257 x 364 mm (10.1 x 14.3 in.)

1The printer trays cannot distinguish between A5- and statement-size paper when both sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either A5- or statement-size paper in the paper trays, but not both.
2 This paper size is supported only when the source is non-size sensing or when size sensing is disabled.
3 The printer trays cannot distinguish between B5- and Executive-size paper when both sizes are loaded in the trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either B5- or Executive-size paper in the paper trays, but not both.

Paper sizeDimensionsStandard 500-sheet trays (Tray 1 and Tray 2)Multipurpose feeder
Letter215.9 x 279.4 mm (8.5 x 11 in.)
Tabloid279.4 x 431.8 mm (11 x 17 in.)
Legal215.9 x 355.6 mm (8.5 x 14 in.)
\(Executive^3\)184.2 x 266.7 mm(7.25 x 10.5 in.)
Folio215.9 x 330.2 mm (8.5 x 13 in.)
UniversalNote: Turn sizessensing off tosupport universalsizes that are close tostandard media sizes.182 x 431 mm (7.1 x 16.9 in.) to139.7 x 297 mm (5.5 x 11.7 in.)
98.4 x 431.8 mm (3.8 x 17 in.) to89 x 297 mm (3.5 x 11.7 in.) forthe multipurpose feeder only.
148 x 431.8 mm (5.83 x 17 in.) to140 x 297.2 mm (5.51 x 11.7 in.)for the duplex unit only.
7 3/4 Envelope(Monarch)98.4 x 190.5 mm (3.875 x 7.5 in.)X
10 Envelope104.8 x 241.3 mm (4.12 x 9.5 in.)X
DL Envelope110 x 220 mm (4.33 x 8.66 in.)X
C5 Envelope162 x 229 mm (6.38 x 9.01 in.)X
Other Envelope98.4.7 x 431.8 mm (3.8 x 17 in.)to 89 x 297 mm (3.5 x 11.7 in.)X
\(^1\)The printer trays cannot distinguish between A5- and statement-size paper when both sizes are loaded in the printer trays.From the Size Sensing menu,specify which size you want the printer to detect.Load either A5- or statement-size paper inthe paper trays,but not both.\(^2\)This paper size is supported only when the source is non-size sensing or when size sensing is disabled.\(^3\)The printer trays cannot distinguish between B5- and Executive-size paper when both sizes are loaded in the trays.Fromthe Size Sensing menu,specify which size you want the printer to detect.Load either B5- or Executive-size paper in thepaper trays,but not both.

Optional input trays

Paper sizeDimensionsOptional 2,000-sheet dual input traysOptional 2,000-sheet high capacity feederDuplex unit
A4210 x 297 mm (8.27 x 11.7 in.)
A5¹148 x 210 mm (5.83 x 8.27 in.)XX
A6²105 x 148 mm (4.13 x 5.83 in.)XXX
A3297 x 420 mm (11.7 x 16.5 in.)XX
Statement¹,²139.7 x 215.9 mm (5.5 x 8.5 in.)XX
Oficio (México)²215.9 x 340.4 mm (8.5 x 13.4 in.)XX
JIS B5³182 x 257 mm (7.17 x 10.1 in.)
JIS B4257 x 364 mm (10.1 x 14.3 in.)XX
Letter215.9 x 279.4 mm (8.5 x 11 in.)
Tabloid279.4 x 431.8 mm (11 x 17 in.)XX
Legal215.9 x 355.6 mm (8.5 x 14 in.)XX
Executive³184.2 x 266.7 mm (7.25 x 10.5 in.)
Folio215.9 x 330.2 mm (8.5 x 13 in.)XX

1The printer trays cannot distinguish between A5- and statement-size paper when both sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either A5- or statement-size paper in the paper trays, but not both.
2 This paper size is supported only when the source is non-size sensing or when size sensing is disabled.
3 The printer trays cannot distinguish between B5- and Executive-size paper when both sizes are loaded in the trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either B5- or Executive-size paper in the paper trays, but not both.

Paper sizeDimensionsOptional 2,000-sheet dual input traysOptional 2,000-sheet high capacity feederDuplex unit
Universal Note: Turn size sensing off to support universal sizes that are close to standard media sizes.182 x 431 mm (7.1 x 16.9 in.) to 139.7 x 297 mm (5.5 x 11.7 in.)XXX
98.4 x 431.8 mm (3.8 x 17 in.) to 89 x 297 mm (3.5 x 11.7 in.) for the multipurpose feeder only.XXX
148 x 431.8 mm (5.83 x 17 in.) to 140 x 297.2 mm (5.51 x 11.7 in.) for the duplex unit only.XX
7 3/4 Envelope (Monarch)98.4 x 190.5 mm (3.875 x 7.5 in.)XXX
10 Envelope104.8 x 241.3 mm (4.12 x 9.5 in.)XXX
DL Envelope110 x 220 mm (4.33 x 8.66 in.)XXX
C5 Envelope162 x 229 mm (6.38 x 9.01 in.)XXX
Other Envelope98.4.7 x 431.8 mm (3.8 x 17 in.) to 89 x 297 mm (3.5 x 11.7 in.)XXX

1 The printer trays cannot distinguish between A5- and statement-size paper when both sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either A5- or statement-size paper in the paper trays, but not both.
2 This paper size is supported only when the source is non-size sensing or when size sensing is disabled.
3 The printer trays cannot distinguish between B5- and Executive-size paper when both sizes are loaded in the trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either B5- or Executive-size paper in the paper trays, but not both.

Supported paper types and weights

The printer engine supports 38 - 128g / m^2 (16-32 lb) paper weights.

Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.

Paper typeStandard 500-sheet trays (Tray 1 and Tray 2)Multipurpose trayOptional 500-sheet traysOptional 2,000-sheet dual input traysOptional 2,000-sheet high capacity feederDuplex unit
Paper
Card stock
TransparenciesX
Paper Labels
Bond
Letterhead
EnvelopesXXXXX

Printing

This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see "Avoiding jams" on page 233 and "Storing paper" on page 67.

Printing a document

1 Load paper into a tray or drawer.
2 From the Paper menu, set the Paper Type and Paper Size to the type and size of paper you have loaded.
3 Do one of the following:

For Windows users

a With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup.
c From the Form Source list box, select the source containing the paper you have loaded.
d From the Form Type list box, select the type of paper you have loaded.
e From the Form Size list box, select the size of paper you have loaded.
f Click OK, and then click Print.

For Macintosh users

In Mac OS X:

a Customize the settings as needed in the Page Setup dialog:

1 With a document open, choose File > Page Setup.
2 From the Paper Size pop-up menu, choose a paper size that matches the size of the loaded paper, or create a custom size.
3 Click OK.

b Customize the settings as needed in the Print dialog:

1 With a document open, click File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages pop-up menu, choose Printer Features.
3 From the Feature Sets pop-up menu, choose Paper.
4 From the Paper type pop-up menu, choose a paper type.
5 Click Print.

In Mac OS 9:

a Customize the settings as needed in the Page Setup dialog:

1 With a document open, choose File > Page Setup.
2 From the Paper pop-up menu, choose a paper size or create a custom size to match the loaded paper.
3 Click OK.

b Customize the settings as needed in the Print dialog:

1 With a document open, choose File > Print.
2 Select a Paper Source option, and then choose the tray loaded with the appropriate paper.
3 Click Print.

Printing on specialty media

Tips on using letterhead

Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers.

Placing paper in the trays

Page orientation is important when printing on letterhead. Use the following sections to determine which direction to load the letterhead.

Source or processPrint side
Standard 500-sheet traysPreprinted letterhead design is placed faceup.
Optional 500-sheet trays
Optional 2,000-sheet dual input trays
Optional 2,000-sheet high capacity feederPreprinted letterhead design is placed facedown.
Multipurpose tray (simplex printing)Preprinted letterhead design is placed facedown.
Duplex (two-sided) printing from traysPreprinted letterhead design is placed facedown.Sheet placement is faceup in the 2,000-sheet high capacity feeder and the multipurpose feeder.

Orienting the paper for long- or short-edge printing

Paper trays

Short-edge orientationLong-edge orientation
With finisherWith finisher
Without finisherWithout finisher

High capacity feeder

Without finisherWith finisher
Simplex (one-sided) printingSimplex (one-sided) printing
Duplex (two-sided) printingDuplex (two-sided) printing

Multipurpose tray

Simplex (one-sided) printingDuplex (two-sided) printing

Tips on using transparencies

Print samples on the transparencies being considered for use before buying large quantities.

  • Feed transparencies from the standard tray or the multipurpose feeder.
  • From the Paper menu, set the Paper Type to Transparency.
  • Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of 230^ (446^) without melting, discoloring, offsetting, or releasing hazardous emissions.
  • To prevent print quality problems, avoid getting fingerprints on the transparencies.
  • Before loading transparencies, fan the stack to prevent sheets from sticking together.
  • We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at www.lexmark.com.

Tips on using envelopes

Print samples on the envelopes being considered for use before buying large quantities.

  • Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 220^ (446°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions.
  • For best performance, use envelopes made from 90g / m^2 (24 lb bond) paper or 25% cotton. All-cotton envelopes must not exceed 70g / m^2 (20 lb bond) weight.
  • Use only new envelopes from undamaged packages.
  • To optimize performance and minimize jams, do not use envelopes that:

  • Have excessive curl or twist

  • Are stuck together or damaged in any way
  • Have windows, holes, perforations, cutouts, or embossing
  • Have metal clasps, string ties, or folding bars
  • Have an interlocking design
  • Have postage stamps attached
  • Have any exposed adhesive when the flap is in the sealed or closed position

  • Have bent corners

  • Have rough, cockle, or laid finishes

  • Adjust the width guides to fit the width of the envelopes.

Note: A combination of high humidity (over 60% ) and the high printing temperature may wrinkle or seal envelopes.

Tips on using labels

Print samples on the labels being considered for use before buying large quantities.

Note: Paper labels are supported. Other media such as vinyl may show print quality defects in some environments, and prolonged vinyl label usage may reduce fuser life.

For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com.

When printing on labels:

  • Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that:

The labels can withstand temperatures up to 190^ (374°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions.
- Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without delaminating, oozing around the edges, or releasing hazardous fumes.

  • Do not use labels with slick backing material.
  • Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
  • Do not use labels with exposed adhesive.
  • Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.
  • Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
  • If zone coating of the adhesive is not possible, remove a 1.6 ~mm (0.06 in.) strip on the leading and driver edge, and use a non-oozing adhesive.
  • Portrait orientation works best, especially when printing bar codes.

Tips on using card stock

Card stock is heavy, single-ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use before buying large quantities.

  • From the Paper menu, set the Paper Type to Card Stock.
  • Select the appropriate Paper Texture setting.
  • Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems.
  • Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 220^ (446°F) without releasing hazardous emissions.
  • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi-liquid and volatile components into the printer.
  • Use grain short card stock when possible.

Printing confidential and other held jobs

Holding jobs in the printer

When sending a job to the printer, you can specify that you want the printer to hold the job in memory until you start the job from the printer control panel. All print jobs that can be initiated by the user at the printer are called held jobs.

Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs.

Job typeDescription
ConfidentialWhen you send a Confidential print job to the printer, you must create a PIN from the computer. The PIN must be four digits using the numbers 0–9. The job is held in printer memory until you enter the PIN from the printer control panel and choose to print or delete the job.
VerifyWhen you send a Verify print job, the printer prints one copy and holds the remaining copies in printer memory. Verify lets you examine the first copy to see if it is satisfactory before printing the remaining copies. Once all copies are printed, the job is automatically deleted from printer memory.
ReserveWhen you send a Reserve print job, the printer does not print the job immediately. It stores the job in memory so you can print the job later. The job is held in memory until you delete it from the Held Jobs menu.
RepeatWhen you send a Repeat print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory.

Other types of held jobs include:

  • Profiles from various sources including Lexmark Document Solutions Suite (LDSS)
  • Forms from a kiosk
  • Bookmarks
  • Jobs not printed, which are called parked jobs

Printing confidential and other held jobs from Windows

Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them.

1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Other Options, and then click Print and Hold.
4 Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job, also enter a four-digit PIN.
5 Click OK or Print, and then go to the printer to release the job.
6 On the home screen, touch Held jobs.

7 Touch your user name.

Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer.

8 Touch Confidential Jobs.
9 Enter your PIN.
10 Touch the job you want to print.
11 Touch Print, or touch the arrows to increase or decrease the number of copies, and then touch Print.

Printing confidential and other held jobs from a Macintosh computer

Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them.

1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages pop-up menu, choose Job Routing.
3 Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job, also enter a four-digit PIN.
4 Click OK or Print, and then go to the printer to release the job.
5 On the home screen, touch Held jobs.
6 Touch your user name.

Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer.

7 Touch Confidential Jobs.
8 Enter your PIN.
9 Touch the job you want to print.
10 Touch Print, or touch the arrows to increase or decrease the number of copies, and then touch Print.

Printing from a flash drive

A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, .html, .xlsx, and .dcx.

Lexmark has tested and approved the following USB flash memory devices:

  • Lexar FireFly 512 MB
  • Lexar FireFly 1 GB
  • SanDisk Cruizer Micro 512 MB
  • SanDisk Cruizer Micro 1 GB
  • Sony 512 MB
  • Sony 1 GB

Notes:

  • Hi-Speed flash drives must support the USB 2.0 specification, specifically supporting the High Speed mode.
  • USB devices must support the FAT (File Allocation Tables) system. Devices formatted with NTFS (New Technology File System) or any other file system are not supported.
  • If selecting an encrypted .pdf file, then enter the file password from the printer control panel.
  • Before printing an encrypted .pdf file, enter the file password from the printer control panel.
  • You cannot print files for which you do not have printing permissions.

1 Make sure the printer is on and Ready appears.
2 Insert a flash drive into the USB port.

EPSON X862DE - Notes: - 1

Notes:

  • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive.
  • If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. After the other jobs are processed, you may need to view the held jobs list to print documents from the flash drive.

3 Touch the document you want to print.

Note:Folders found on the flash drive appear as folders. File names are appended by the extension type (for example, .jpg).

4 Touch the arrows if you want to increase the number of printed copies.
5 Touch Print.

Printing information pages

Printing a font sample list

To print samples of the fonts currently available for your printer:

1 Make sure the printer is on and Ready appears.
2 On the home screen, touch Menu.
3 Touch Reports.
4 Touch the up or down arrow until Print Fonts appears, and then touch Print Fonts.
5 Touch PCL Fonts or PostScript Fonts.

Printing a directory list

A directory list shows the resources stored in flash memory or on the printer hard disk.

1 Make sure the printer is on and Ready appears.
2 On the home screen, touch
3 Touch Reports.
4 Touch the down arrow until Print Directory appears.
5 Touch Print Directory.

Printing the print quality test pages

Print the print quality test pages to isolate print quality problems.

1 Turn the printer off.
2 Hold down 2ABC and 6MNO while turning the printer on.
3 Release the buttons when the screen with the progress bar appears.

The printer performs a power-on sequence, and then the Configuration menu appears.

4 Touch the down arrow until Print Quality Pages appears.
5 Touch Print Quality Pages Menu.
6 Touch Print Quality Pages.

Canceling a print job

Canceling a print job from the printer control panel

1 Touch Cancel Jobs on the touch screen, or press × on the keypad.
2 Touch the job you want to cancel.
3 Touch Delete Selected Jobs.

Canceling a print job from the computer

For Windows users

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type control printers > OK

In Windows 7 or earlier

a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.

2 Double-click the printer icon.
3 Select the print job you want to cancel.
4 Click Delete.

For Macintosh users

1 From the Apple menu, navigate to either of the following:

  • System Preferences > Print & Scan > select your printer > Open Print Queue
  • System Preferences > Print & Fax > select your printer > Open Print Queue

2 From the printer window, select the print job you want to cancel, and then delete it.

Supported finishing features

EPSON X862DE - Supported finishing features - 1

1Standard bin
2Finisher Bin 1
3Finisher Bin 2
4Finisher Bin 3

Standard bin

  • The paper capacity is 300 sheets.
  • Finishing options are not supported in this bin.
  • Envelopes are routed here.

Finisher Bin 1

  • The paper capacity is 500 sheets of A4/Letter and 300 sheets of A3/Ledger.
  • Envelopes, A5, A6 and Statement are not supported in this bin.
  • Finishing options are not supported in this bin.

Finisher Bin 2

  • The paper capacity is 3,000 sheets when the standard finisher is installed.
  • If booklet finisher is installed, capacity is reduced to 1,500 sheets.

Finisher Bin 2 finishing features

SizeTwo-hole punch*Three- or Four-hole punchOffsetSingle stapleDual staple
A3
A4✓ Note: Supported only if feeding orientation is long edge.✓ Note: Supported only if feeding orientation is long edge.
A5XXXXX
Executive
FolioX
JIS B4
JIS B5
LegalX
Letter✓ Note: Supported only if feeding orientation is long edge.✓ Note: Supported only if feeding orientation is long edge.
StatementXXXX
Tabloid
UniversalXX
Envelopes (any size)XXXXX
OficioX
* For the Universal paper size, the finishing edge must be at least 9 in. (229 mm) for a 3-hole punch and 10 in. (254 mm) for a 4-hole punch. Punch—Two-, three-, or four-hole punch settings Single staple—One staple Dual staple—Two staples

Finisher Bin 3

Bin 3 is available only when the booklet finisher is installed. The paper capacity of Bin 3 (booklet-maker) is 1,500 sheets or 18 sets of 15-page booklets.

Bin 3 finishing features

SizeBi foldBooklet foldSaddle staple
A3
A4 (only SEF)
A5XXX
ExecutiveXXX
Folio
JIS B4
JIS B5XXX
Legal
Letter (only SEF)
StatementXXX
Tabloid
UniversalXXX
Envelopes (any size)XXX
SEF-The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold-Each page is individually folded and stacked separately. Booklet fold-A multiple-page job is folded along the center into a single booklet. Saddle staple-A booklet-fold print job is stapled along the center fold.

Adjusting toner darkness

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2 Click Settings.
3 Click Print Settings.
4 Click Quality Menu.
5 Adjust the toner darkness setting.
6 Click Submit.

Copying

ADF

EPSON X862DE - ADF - 1

Use the ADF for multiple-page documents.

Scanner glass

EPSON X862DE - Scanner glass - 1

Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Making copies

Making a quick copy

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press
4 If you placed the document on the scanner glass, then touch Finish the Job to return to the home screen.

Copying using the ADF

1 Load an original document faceup, short edge first into the ADF.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 Adjust the paper guides.
3 On the home screen, touch Copy, or use the keypad to enter the number of copies.

The copy screen appears.

4 Change the copy settings as needed.
5 Touch Copy It.

Copying using the scanner glass

1 Place an original document facedown on the scanner glass in the upper left corner.
2 On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears.
3 Change the copy settings as needed.
4 Touch Copy It.
5 If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next Page.
6 Touch Finish the Job to return to the home screen.

Copying photos

1 Place a photo facedown on the scanner glass in the upper left corner.
2 On the home screen, touch Copy.
3 Touch the left or right arrow under Content to select Photo.
4 Touch Copy It.

Copying on specialty media

Making transparencies

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Touch Copy from, and then identify the size of the original document.
5 Touch Copy to, and then touch the tray that contains transparencies, or touch Manual Feeder and then place transparencies in the multipurpose feeder.
6 Touch the desired size of the transparencies, and then touch Continue.
7 Touch the arrows until Transparency appears.
8 Touch Transparency, and then touch Continue.
9 Touch Copy It.

Copying to letterhead

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Touch Copy from, and then identify the size of the original document.
5 Touch Copy to, and then touch Manual Feeder and place letterhead face down, top edge first in the multipurpose feeder.
6 Touch the desired size of the letterhead, and then touch Continue.
7 Touch the arrows until Letterhead appears.
8 Touch Letterhead, and then touch Continue.
9 Touch Copy It.

Customizing copy settings

Copying from one size to another

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Touch Copy from, and then identify the size of the original document.
5 Touch Copy to, and then select the size you want the copy to be.

Note: If you select a paper size that is different from the "Copy from" size, then the printer will scale the size automatically.

6 Touch Copy It.

Making copies using paper from a selected tray

During the copy process, you can select the tray that contains the paper type of choice. For example, if specialty media is located in the multipurpose feeder, and you want to make copies on that media:

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.

3 On the home screen, touch Copy.
4 Touch Copy from, and then identify the size of the original document.
5 Touch Copy to, and then touch Manual Feeder or the tray that contains the paper type you want.

Note: If you choose Manual Feeder, then you will need to also select the paper size and type.

6 Touch Copy It.

Copying a document that contains mixed paper sizes

Use the ADF to copy an original document that contains mixed paper sizes. Depending on the paper sizes loaded and the "Copy to" and "Copy from" settings, each copy is either printed on mixed paper sizes (Example 1) or scaled to fit a single paper size (Example 2).

Example 1: Copying to mixed paper sizes

The printer has two paper trays, one tray loaded with letter-size paper and the other with legal-size paper. A document that contains letter- and legal-size pages needs to be copied.

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Touch Copy from, and then touch Auto Size Sense.
5 Touch Copy to, and then touch Auto Size Match.
6 Touch Copy It.

The scanner identifies the mixed paper sizes as they scan. Copies are printed on mixed paper sizes corresponding to the paper sizes of the original document.

Example 2: Copying to a single paper size

The printer has one paper tray, loaded with letter-size paper. A document that contains letter- and legal-size pages needs to be copied.

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Touch Copy from, and then touch Mixed Sizes.
5 Touch Copy to, and then touch Letter.
6 Touch Copy It.

The scanner identifies the mixed paper sizes as they scan and then scales the legal-size pages to print on letter-size paper.

Copying on both sides of the paper (duplexing)

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, adjust the paper guides.
3 On the home screen, touch Copy.
4 From the Sides (Duplex) area, touch the button that looks the way you want your copies duplexed.

The first number represents sides of the original documents; the second number represents sides of the copy. For example, select 1-sided to 2-sided if you have 1-sided original documents and you want 2-sided copies.

5 Touch Copy It.

Reducing or enlarging copies

Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size. The factory default setting for Scale is Auto. If you leave Scale set to Auto, the content of your original document will be scaled to fit the size of the paper onto which you are copying.

To reduce or enlarge a copy:

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 From the Scale area, touch the arrows to enlarge or reduce your copies. Touching "Copy to" or "Copy from" after setting Scale manually changes the scale value back to Auto.
5 Touch Copy It.

Adjusting copy quality

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Under Content, touch the left or right arrow to select what you are copying:

  • Text—Used for original documents that are mostly text or line art
  • Text/Photo—Used when the original documents are a mixture of text and graphics or pictures

Photograph-Used when the original document is a high-quality photograph or inkjet print
- Printed Image—Used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily of images

5 Touch Copy It.

Collating copies

If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).

Collated

EPSON X862DE - Collated - 1

Not collated

EPSON X862DE - Not collated - 1

By default, Collate is set to On. If you do not want to collate your copies, then change the setting to Off.

To turn collation off:

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Use the keypad to enter the number of copies.
5 Touch Off if you do not want your copies collated.
6 Touch Copy It.

Placing separator sheets between copies

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Touch Options.
5 Touch Separator Sheets.

Note: Collate must be On for the separator sheets to be placed between copies. If Collate is Off, the separator sheets are added to the end of the print job.

6 Select one of the following:

  • Between Copies
  • Between Jobs

  • Between Pages

7 Touch Done.
8 Touch Copy It.

Copying multiple pages onto a single sheet

In order to save paper, you can copy either two or four consecutive pages of a multiple-page document onto a single sheet of paper.

Notes:

  • The Paper Size must be set to Letter, Legal, A4, or B5 JIS.
    The Copy Size must be set to 100% .

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Select a duplex setting.
5 Touch Options.
6 Touch Paper Saver.
7 Select the desired output.
8 Touch Print Page Borders if you want a box drawn around each page of the copies.
9 Touch Done.
10 Touch Copy It.

Creating a custom job (job build)

The custom job or job build is used to combine one or more sets of original documents into a single copy job. Each set may be scanned using different job parameters. When a copy job is submitted and Custom Job is enabled, the scanner scans the first set of original documents using the supplied parameters, and then it scans the next set with the same or different parameters.

The definition of a set depends on the scan source:

  • If you scan a document on the scanner glass, a set consists of one page.
  • If you scan multiple pages using the ADF, a set consists of all scanned pages until the ADF becomes empty.
  • If you scan one page using the ADF, a set consists of one page.

For example:

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Touch Options.
5 Touch Custom Job.
6 Touch On.
7 Touch Done.
8 Touch Copy It.

When the end of a set is reached, the scan screen appears.

9 Load the next document faceup, short edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan the flatbed.

Note: If required, change the job settings.

10 If you have another document to scan, load the next document faceup, short edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan the flatbed. Otherwise, touch Finish the job.

Placing information on copies

Placing the date and time at the top of each page

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Touch Options.

5 Touch Header/Footer.
6 Pick an area of the page to place the date and time.
7 Touch Date/Time, and then touch Continue.
8 Touch Done.
9 Touch Copy It.

Placing an overlay message on each page

An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, or Draft. To place a message on the copies:

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Touch Options.
5 Touch Overlay.
6 Touch the button containing the overlay you want to use.
7 Touch Done.
8 Touch Copy It.

Canceling a copy job

Canceling a copy job while the document is in the ADF

When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch Cancel Job on the touch screen.

A "Canceling scan job" screen appears. The ADF clears all pages in the ADF and cancels the job.

Canceling a copy job while copying pages using the scanner glass

Touch Cancel Job on the touch screen.

A "Canceling scan job" screen appears. Once the job is canceled, the copy screen appears.

Canceling a copy job while the pages are being printed

1 Touch Cancel Job on the touch screen, or press × on the keypad.
2 Touch the job you want to cancel.

3 Touch Delete Selected Jobs.

The remaining print job is canceled. The home screen appears.

Understanding the copy screens and options

Copy from

This option opens a screen where you can enter the size of the documents you are going to copy.

  • Touch a paper size button to select it as the "Copy from" setting. The copy screen appears with your new setting displayed.
  • When "Copy from" is set to Mixed Letter/Legal, you can copy an original document that contains mixed paper sizes.
  • When "Copy from" is set to Auto Size Sense, the scanner automatically determines the size of the original document.

Copy to

This option opens a screen where you can enter the size and type of paper on which your copies will be printed.

  • Touch a paper size button to select it as the "Copy to" setting. The copy screen appears with your new setting displayed.
  • If the size settings for "Copy from" and "Copy to" are different, then the printer automatically adjusts the Scale setting to accommodate the difference.
  • If the type or size of paper that you want to copy onto is not loaded in one of the trays, then touch Manual Feeder, and manually send the paper through the multipurpose feeder.
  • When "Copy to" is set to Auto Size Match, each copy matches the size of the original document. If a matching paper size is not in one of the trays, then the printer scales each copy to fit loaded paper.

Scale

This option creates an image from your copy that is proportionally scaled anywhere between 25% and 400% . Scale can also be set for you automatically.

  • When you want to copy from one size of paper to another, such as from legal-size to letter-size paper, setting the "Copy from" and "Copy to" paper sizes automatically changes the scale to keep all the original document information on your copy.
  • Touch the left arrow to decrease the value by 1% ; touch the right arrow to increase the value by 1% .
  • Hold your finger on an arrow to make a continuous increment change.
  • Hold your finger on an arrow for two seconds to cause the pace of the change to accelerate.

Darkness

This option adjusts how light or dark your copies will turn out in relation to the original document.

Content

This option tells the printer the original document type. Choose from Text, Text/Photo, Photograph, or Printed Image.

  • Text—Emphasize sharp, black, high-resolution text against a clean, white background
  • Text/Photo—Used when the original documents are a mixture of text and graphics or pictures
  • Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document.
  • Printed Image—Used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily of images

Sides (Duplex)

Use this option to select duplex settings. You can print copies on one or two sides, make two-sided copies (duplex) of two-sided original documents, make two-sided copies from one-sided original documents, or make one-sided copies (simplex) from two-sided original documents.

Collate

This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. The factory default setting for Collate is on; the output pages of your copies will be ordered (1,2,3) (1,2,3) (1,2,3). If you want all the copies of each page to remain together, turn Collate off, and your copies will be ordered (1,1,1) (2,2,2) (3,3,3).

Options

Touching the Options button opens a screen where you can change Paper Saver, Advanced Imaging, Custom Job, Separator Sheets, Margin Shift, Edge Erase, Header/Footer, Create Booklet, Overlay, Advanced Duplex, and Save as Shortcut settings.

Create Booklet

This option creates a sequence of collated output that, when folded or folded and stapled, forms a booklet half the page size of the original document and with all the pages in order.

Notes:

  • Create Booklet is incompatible with Staple, Hole Punch, Margin Shift, and Paper Saver.
  • If Create Booklet is on, then turning Margin Shift on will turn off Create Booklet, although the duplex value from Create Booklet will stay on.

Paper Saver

This option lets you print two or more sheets of an original document together on the same page. Paper Saver is also called N-up printing. The N stands for Number. For example, 2-up would print two pages of your document on a single page, and 4-up would print four pages of your document on a single page. Touching Print Page Borders adds or removes the outline border surrounding the original document pages on the output page.

Advanced Imaging

This option lets you adjust Background Removal, Contrast, Shadow Detail, Scan Edge to Edge, Color Dropout, Auto Color, Negative Image Sharpness and Mirror Image before you copy the document.

Custom Job

This option combines multiple scanning jobs into a single job.

Note: Custom Job may not be available on all models.

Separator Sheets

This option places a blank piece of paper between copies, pages, and print jobs. The separator sheets can be drawn from a tray that contains a type or color of paper that is different from the paper your copies are printed on.

Margin Shift

This option increases the size of the margin a specified distance. This can be useful in providing space to bind or hole-punch copies. Use the increase or decrease arrows to set how much of a margin you want. If the additional margin is too large, then the copy will be cropped.

Edge Erase

This option eliminates smudges or information around the edges of your document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase erases whatever is within the selected area, leaving nothing printed on that portion of the paper.

Header/Footer

This option turns on the Date/Time, Page number, Bates number, or Custom text and prints them in the specified header or footer location.

Overlay

This option creates a watermark (or message) that overlays the content of your copy. You can choose between Urgent, Confidential, Copy, and Draft, or you can enter a custom message in the "Enter custom text" field. The word you pick will appear, faintly, in large print across each page.

Note: A custom overlay can also be created by your system support person. When a custom overlay is created, a button with an icon of that overlay will be available.

Advanced Duplex

This option controls whether the documents are one-sided or two-sided, what orientation your original documents have, and how your documents are bound.

Save as Shortcut

This option allows the current settings to be saved as a shortcut.

Improving copy quality

QuestionTip
When should I use Text mode?·Use text mode when text preservation is the main goal of the copy, and preserving images copied from the original document is not a concern. ·Text mode is recommended for receipts, carbon copy forms, and documents that contain only text or fine line art.
When should I use Text/Photo mode?·Use Text/Photo mode when copying an original document that contains a mixture of text and graphics. ·Text/Photo mode is recommended for magazine articles, business graphics, and brochures.
When should I use Printed Image mode?Use Printed Image mode when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper
When should I use Photograph mode?Use Photograph mode when the original document is a high-quality photograph or inkjet print.

E-mailing

ADF

EPSON X862DE - ADF - 1

Use the ADF for multiple-page documents.

Scanner glass

EPSON X862DE - Scanner glass - 1

Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from the printer. You can type the e-mail address, use a shortcut number, or use the address book.

Getting ready to e-mail

Setting up the e-mail function

For e-mail to operate, it must be turned on in the printer configuration and have a valid IP address or gateway address. To set up the e-mail function:

1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
2 Click Settings.
3 Under Default Settings, click E-mail/FTP Settings.
4 Click E-mail Settings.
5 Click Setup E-mail Server.
6 Fill in the fields with the appropriate information.
7 Click Submit.

Configuring the e-mail settings

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2 Click Settings.
3 Click E-mail/FTP Settings.
4 Click E-mail Settings.
5 Fill in the fields with the appropriate information.
6 Click Submit.

Creating an e-mail shortcut

Creating an e-mail shortcut using the Embedded Web Server

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2 Click Settings.
3 Under Other Settings, click Manage Shortcuts.
4 Click E-mail Shortcut Setup.
5 Type a unique name for the recipient, and then enter the e-mail address.

Note: If you are entering multiple addresses, then separate each address with a comma (,)

6 Select the scan settings (Format, Content, Color, and Resolution).
7 Enter a shortcut number, and then click Add.

If you enter a number that is already in use, then you are prompted to select another number.

Creating an e-mail shortcut using the touch screen

1 On the home screen, touch E-mail.
2 Type the recipient's e-mail address.

To create a group of recipients, touch Next address, and then type the next recipient's e-mail address.

3 Touch Save as Shortcut.
4 Type a unique name for the shortcut, and then touch Enter.
5 Verify that the shortcut name and number are correct, and then touch OK.

If the name or number is incorrect, then touch Cancel, and then reenter the information.

E-mailing a document

Sending an e-mail using the touch screen

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch E-mail.
4 Enter the e-mail address or shortcut number.

To enter additional recipients, touch Next Address, and then enter the address or shortcut number you want to add.

5 Touch E-mail It.

Sending an e-mail using a shortcut number

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 Press # , and then enter the shortcut number using the keypad.

To enter additional recipients, press Next address, and then enter the address or shortcut number you want to add.

4 Touch E-mail It.

Sending an e-mail using the address book

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, adjust the paper guides.
3 On the home screen, touch E-mail.
4 Touch Search Address Book.
5 Enter the name or part of the name you are searching for, and then touch Search.
6 Touch the name that you want to add to the To: box.

To enter additional recipients, press Next address, and then enter the address or shortcut number you want to add; or search the address book.

7 Touch E-mail It.

Customizing e-mail settings

Adding e-mail subject and message information

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, adjust the paper guides.
3 On the home screen, touch E-mail.
4 Type an e-mail address.
5 Touch Options.
6 Touch Subject.
7 Type the e-mail subject.
8 Touch Done.
9 Touch Message.
10 Type an e-mail message.
11 Touch Done.
12 Touch E-mail It.

Changing the output file type

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch E-mail.
4 Type an e-mail address.
5 Touch Options.
6 Touch the button that represents the file type you want to send.

  • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com.
  • Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access
  • TIFF—Creates multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG.

  • JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs

  • XPS—Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer

7 Touch E-mail It.

Note: If you selected Encrypted PDF, then enter your password twice.

E-mailing color documents

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, adjust the paper guides.
3 On the home screen, touch E-mail.
4 Type an e-mail address.
5 Touch Options.
6 Touch Color.
7 Touch E-mail It.

Canceling an e-mail

  • When using the ADF, touch Cancel Job while Scanning... appears.
  • When using the scanner glass, touch Cancel Job while Scanning... appears or while Scan the Next Page / Finish the Job appears.

Understanding e-mail options

Original Size

This option opens a screen where you can choose the size of the documents you are going to e-mail.

  • Touch a paper size button to select that size as the Original Size setting. The e-mail screen appears with your new setting displayed.
  • When "Original Size" is set to Mixed Letter/Legal, you can scan an original document that contains mixed paper sizes.
  • When "Original Size" is set to Auto Size Sense, the scanner automatically determines the size of the original document.

Sides (Duplex)

This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the e-mail.

Orientation

This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation.

Binding

This option tells the printer whether the original document is bound on the long-edge or short-edge side.

E-mail Subject

This option lets you enter a subject line for your e-mail. You can enter up to 255 characters.

E-mail File Name

This option lets you customize the attachment file name.

E-mail Message

This option lets you enter a message that will be sent with your scanned attachment.

Resolution

Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Image resolution can be decreased to reduce the e-mail file size.

Send As

This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image.

  • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com.
  • Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access
  • TIFF—Creates multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG.
  • JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs
  • XPS—Creates a single XPS file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer

Content

This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices. Content affects the quality and size of your e-mail.

  • Text—Emphasizes sharp, black, high-resolution text against a clean, white background
  • Text/Photo—Used when the original documents are a mixture of text and graphics or pictures

  • Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved.
    Color—Sets the scan type and output for the e-mail. Color documents can be scanned and sent to an e-mail address

Advanced Options

Touching this button opens a screen where you change Advanced Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase, and Darkness settings.

  • Advanced Imaging—Adjusts Background Removal, Contrast, Scan Edge to Edge, Shadow Detail, and Mirror Image before you copy the document
  • Custom Job (Job Build)—Combines multiple scanning jobs into a single job
  • Transmission Log—Prints the transmission log or transmission error log
  • Scan Preview—Displays the first page of the image before it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears.
  • Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scan.
    Darkness—Adjusts how light or dark your scanned e-mails will turn out

Faxing

Note: Fax capabilities may not be available on all printer models.

ADFScanner glass
Use the ADF for multiple-page documents.Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Getting printer ready to fax

Initial fax setup

Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual).

To enter your fax setup information, use the printer control panel, or use your browser to access the Embedded Web Server and then enter the Settings menu.

Note: If you do not have a TCP/IP environment, then you must use the printer control panel to enter your fax setup information.

Using the printer control panel for fax setup

When the printer is turned on for the first time or if the printer has been off for an extended time, a series of start-up screens appear. If the printer has fax capabilities, then the following screens appear:

Station Name

Station Number

1 When Station Name appears, enter the name to be printed on all outgoing faxes.
2 After entering the Station Name, touch Submit.
3 When Station Number appears, enter the printer fax number.
4 After entering the Station Number, touch Submit.

Using the Embedded Web Server for fax setup

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.

2 Click Settings.
3 Click Fax Settings.
4 Click Analog Fax Setup.
5 Click inside the Station Name box, and then enter the name to be printed on all outgoing faxes.
6 Click inside the Station Number box, and then enter the printer fax number.
7 Click Submit.

Choosing a fax connection

You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. To determine the best way to set up the printer, see the following table.

Notes:

  • The printer is an analog device that works best when directly connected to the wall outlet. Other devices (such as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the setup steps.
  • If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter) is required. Contact your DSL provider for a DSL filter. The DSL filter removes the digital signal on the telephone line that can interfere with the ability of the printer to fax properly.
  • You do not need to attach the printer to a computer, but you do need to connect it to an analog telephone line to send and receive faxes.
Equipment and service optionsFax connection setup
Connect directly to the telephone lineSee “Connecting to an analog telephone line” on page 107.
Connect to a Digital Subscriber Line (DSL or ADSL) serviceSee “Connecting to a DSL service” on page 107.
Connect to a Private Branch eXchange (PBX) or Integrated Services Digital Network (ISDN) systemSee “Connecting to a PBX or ISDN system” on page 108.
Use a Distinctive Ring serviceSee “Connecting to a distinctive ring service” on page 108.
Connect through an adapter used in your areaSee “Connecting to an adapter for your country or region” on page 109.

Connecting to an analog telephone line

If your telecommunications equipment uses a US-style (RJ11) telephone line, then follow these steps to connect the equipment:

1 Connect one end of the telephone cable that came with the printer to the printer LINE port 5
2 Connect the other end of the telephone cable to an active analog telephone wall jack.

EPSON X862DE - Connecting to an analog telephone line - 1

Connecting to a DSL service

If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then follow these steps to connect the equipment:

1 Connect one end of the telephone cable that came with the printer to the printer LINE port
2 Connect the other end of the telephone cable to the DSL filter.

Note: Your DSL filter may look different than the one in the illustration.

3 Connect the DSL filter cable to an active telephone wall jack.

EPSON X862DE - Connecting to a DSL service - 1

Connecting to a PBX or ISDN system

If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment:

1 Connect one end of the telephone cable that came with the printer to the printer LINE port .
2 Connect the other end of the telephone cable to the port designated for fax and telephone use.

Notes:

  • Make sure the terminal adapter is set to the correct switch type for your region.
  • Depending on the ISDN port assignment, you may have to connect to a specific port.
  • When using a PBX system, make sure the call waiting tone is off.
  • When using a PBX system, dial the outside line prefix before dialing the fax number.
  • For more information on using the fax with a PBX system, see the documentation that came with your PBX system.

Connecting to a distinctive ring service

A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple telephone numbers on one telephone line with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, follow these steps to connect the equipment:

1 Connect one end of the telephone cable that came with the printer to the printer LINE port 5
2 Connect the other end of the telephone cable to an active analog telephone wall jack.

EPSON X862DE - Connecting to a distinctive ring service - 1

3 Change the Distinctive Rings setting to match the setting you want the printer to answer:

Note: The factory default setting for distinctive rings is On. This allows the printer to answer single, double, and triple ring patterns.

a On the home screen, touch
b Touch Settings.
c Touch Fax Settings.
d Touch Analog Fax Settings.
e Touch the down arrow until Distinctive Ring Settings appears

f Touch Distinctive Ring Settings.
g Touch the arrow for the pattern setting you want to change.
h Touch Submit.

Connecting to an adapter for your country or region

The following countries or regions may require a special adapter to connect the telephone cable to the active telephone wall jack:

Country/region

Austria

New Zealand

  • Cyprus

Netherlands

Denmark

Norway

Finland

  • Portugal

France

Sweden

Germany

Switzerland

  • Ireland

United Kingdom

Italy

For some countries or regions, a telephone line adapter is included in the box.

1 Connect one end of the telephone cable that came with the printer to the printer LINE port
2 Connect the other end of the telephone cable to the adapter, and then connect the adapter to the active telephone wall jack.

Note: Your telephone adapter may look different than the one shown. It will fit the wall jack used in your location.

EPSON X862DE - Country/region - 1

Setting the outgoing fax name and number

To have the designated fax name and fax number printed on outgoing faxes:

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.

2 Click Settings.
3 Click Fax Settings.
4 Click Analog Fax Setup.
5 Click General Fax Settings.
6 Click inside the Station Name box, and then enter the name to be printed on all outgoing faxes.
7 Click inside the Station Number box, and then enter the printer fax number.
8 Click Submit.

Setting the date and time

You can set the date and time so that they are printed on every fax you send. If there is a power failure, you may have to reset the date and time.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.

1 Type the printer IP address into the address field of your Web browser.
2 Click Settings.
3 Click Security.
4 Click Set Date and Time.
5 Click inside the Set Date & Time box, and then enter the current date and time.
6 Click Submit.

Sending a fax

Sending a fax using the printer control panel

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Fax.

4 Enter the fax number or a shortcut using the touch screen or keypad.

To add recipients, touch Next Number, and then enter the recipient's telephone number or shortcut number, or search the address book.

Note: To place a dial pause within a fax number, press . The dial pause appears as a comma in the "Fax to" box. Use this feature if you need to dial an outside line first.

5 Touch Fax It.

Sending a fax using the computer

Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of faxing documents directly from software programs.

Note: In order to perform this function from your computer, you must use the PostScript printer driver for your printer.

1 From your software program, click File > Print.
2 From the Print window, select your printer, and then click Properties.
3 Choose the Other Options tab, and then click Fax.
4 Click OK, and then click OK again.
5 On the Fax screen, type the name and number of the fax recipient.
6 Click Send.

Creating shortcuts

Creating a fax destination shortcut using the Embedded Web Server

Instead of entering the entire phone number of a fax recipient on the printer control panel each time you want to send a fax, you can create a permanent fax destination and assign a shortcut number. A shortcut can be created to a single fax number or a group of fax numbers.

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2 Click Settings.
3 Click Manage Shortcuts.

Note: A password may be required. If you do not have an ID and password, get one from your system support person.

4 Click Fax Shortcut Setup.
5 Type a unique name for the shortcut, and then enter the fax number.

To create a multiple-number shortcut, enter the fax numbers for the group.

Note: Separate each fax number in the group with a semicolon ();

6 Assign a shortcut number.

If you enter a number that is already in use, then you are prompted to select another number.

7 Click Add.

Creating a fax destination shortcut using the touch screen

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Fax.
4 Enter the fax number.

To create a group of fax numbers, touch Next number, and then enter the next fax number.

5 Touch Save as Shortcut.
6 Enter a name for the shortcut.
7 Touch OK.
8 Touch Fax It to send the fax, or touch to return to the home screen.

Changing the fax destination shortcut using the Embedded Web Server

1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
2 Click Settings.
3 Click Manage Shortcuts.

Note: A password may be required. If you do not have an ID and password, get one from your system support person.

4 Click Fax Shortcut Setup.
5 Select the list entry, and then update it using the text box.
6 Click Modify.

Using shortcuts and the address book

Using fax shortcuts

Fax shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in the Manage Shortcuts link located under Settings on the Embedded Web Server. A shortcut number (1-99999) can contain a single recipient or multiple recipients. By creating a group fax shortcut with a shortcut number, you can quickly and easily fax broadcast information to an entire group.

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not place postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 Press # , and then enter the shortcut number using the keypad.

Using the address book

Note: The address book feature is enabled if it contains at least one entry.

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Fax.
4 Touch Search Address Book.
5 Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to find.

Note: Do not attempt to search for multiple names at the same time.

6 Touch Search.
7 Touch the name to add it to the "Fax to" list.
8 Repeat steps 4 through 7 to enter additional addresses.
9 Touch Fax It.

Customizing fax settings

Changing the fax resolution

Adjusting the resolution setting changes the quality of the fax. Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality).

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Fax.
4 Use the keypad to enter the fax number.
5 Touch Options.
6 From the Resolution area, touch the arrows to change to the resolution you want.
7 Touch Fax It.

Making a fax lighter or darker

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Fax.
4 Use the keypad to enter the fax number.
5 Touch Options.
6 From the Darkness area, touch the arrows to adjust the darkness of the fax.
7 Touch Fax It.

Sending a fax at a scheduled time

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Fax.
4 Enter the fax number using the numbers on the touch screen or keypad.
5 Touch Options.
6 Touch Advanced Options.

7 Touch Delayed Send.

Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in the Fax Queue.

8 Touch the arrows to adjust the time the fax will be transmitted.

The time is increased or decreased in increments of 30 minutes. If the current time is shown, the left arrow is unavailable.

9 Touch Done.

10 Touch Fax it.

Note: The document is scanned and then faxed at the scheduled time.

Viewing a fax log

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2 Click Reports.
3 Click Fax Job Log or Fax Call Log.

Blocking junk faxes

1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
2 Click Settings.
3 Click Fax Settings.
4 Click Analog Fax Setup.
5 Click the Block No Name Fax option.

This option blocks all incoming faxes that have a private caller ID or no fax station name.

6 In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block.

Canceling an outgoing fax

Canceling a fax while the original documents are still scanning

  • When using the ADF, touch Cancel Job while Scanning... appears.
  • When using the scanner glass, touch Cancel Job while Scanning... appears or while Scan the Next Page/ Finish the Job appears.

Canceling a fax after the original documents have been scanned to memory

1 On the home screen, touch Cancel Jobs.

The Cancel Jobs screen appears.

2 Touch the job or jobs you want to cancel.

Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel.

3 Touch Delete Selected Jobs.

The Deleting Selected Jobs screen appears, the selected jobs are deleted, and then the home screen appears.

Understanding fax options

Original Size

This option opens a screen where you can choose the size of the documents you are going to fax.

  • Touch a paper size button to select that size as the Original Size setting. The fax screen appears with your new setting displayed.
  • When Original Size is set to Mixed Letter/Legal, you can scan an original document that contains mixed paper sizes.
  • When "Original Size" is set to Auto Size Sense, the scanner automatically determines the size of the original document.

Content

This option tells the printer the original document type. Choose from Text, Text/Photo, or Photograph. Color can be turned on or off with any of the Content choices. Content affects the quality and size of your scan.

  • Text—Emphasizes sharp, black, high-resolution text against a clean, white background
  • Text/Photo—Used when the original documents are a mixture of text and graphics or pictures
  • Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved.
    Color- Sets the scan type and output for the fax. Color documents can be scanned and sent to a fax destination.

Note: Color is not available when Fax is in Fax Server Mode.

Sides (Duplex)

This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the fax.

Resolution

This options increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a drawing with fine lines, or a document with very small text, increase the Resolution setting. This will increase the amount of time required for the scan and will increase the quality of the fax output.

  • Standard—Suitable for most documents
  • Fine—Recommended for documents with small print
  • Super fine—Recommended for original documents with fine detail
  • Ultra fine—Recommended for documents with pictures or photos

Darkness

This option adjusts how light or dark your faxes will turn out in relation to the original document.

Advanced Options

Touching this button opens a screen where you can change Delayed Send, Advanced Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase, and Advanced Duplex settings.

  • Delayed Send—Lets you send a fax at a later time or date. After setting up your fax, touch Delayed Send, enter the time and date you would like to send your fax, and then touch Done. This setting can be especially useful in sending information to fax lines that are not readily available during certain hours, or when transmission times are cheaper.

Note: If the printer is turned off when the delayed fax is scheduled to be sent, the fax is sent the next time the printer is turned on.

  • Advanced Imaging—Adjusts Background Removal, Color Dropout, Contrast, Mirror Image, Negative Image, Shadow Details. Scan Edge to Edge and Sharpness before you fax the document
  • Custom Job—Combines multiple scanning jobs into a single job
    Transmission Log-Prints the transmission log or transmission error log
  • Scan Preview—Displays the image before it is included in the fax. When the first page is scanned, the scanning is paused, and a preview image appears.
  • Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scan.

Improving fax quality

QuestionTip
When should I use Text mode?·Use Text mode when text preservation is the main goal of the fax, and preserving images copied from the original document is not a concern. ·Text mode is recommended for faxing receipts, carbon copy forms, and documents that contain only text or fine line art.
When should I use Text/Photo mode?·Use Text/Photo mode when faxing an original document that contains a mixture of text and graphics. ·Text/Photo mode is recommended for magazine articles, business graphics, and brochures.
When should I use Photo mode?Use Photo mode when faxing photos printed on a laser printer or taken from a magazine or newspaper.

Holding and forwarding taxes

Holding taxes

This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time.

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2 Click Settings.
3 Click Fax Settings.
4 Click Analog Fax Setup.
5 Click Holding Faxes.
6 Enter a password in the Print Faxes Password box.

Note: This may not be applicable in some cases.

7 From the Held Fax Mode menu, select one of the following:

  • Off
    Always On
  • Manual
    Scheduled

8 If you selected Scheduled, then continue with the following steps. Otherwise, click Submit.

a Click Fax Holding Schedule.
b From the Action menu, select Hold taxes.
c From the Time menu, select the time you want the held faxes released.
d From the Day(s) menu, select the day you want the held faxes released.
e Click Add.

Forwarding a fax

This option lets you print and forward received faxes to a fax number, e-mail address, FTP site, or LDSS.

1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
2 Click Settings.

3 Click Fax Settings.
4 Click Analog Fax Setup.
5 From the Fax Forwarding menu under Fax Receive settings, select one of the following:

  • Print
  • Print and Forward
    Forward

6 From the "Forward to" menu, select one of the following:

Fax
E-mail
- FTP
- LDSS
eSF

7 Click inside the Forward to Shortcut box, and then enter the shortcut number where you want the fax forwarded.

Note: The shortcut number must be a valid shortcut number for the setting that was selected in the "Forward to" menu.

8 Click Submit.

Scanning to an FTP address

ADF

EPSON X862DE - ADF - 1

Use the ADF for multiple-page documents.

Scanner glass

EPSON X862DE - Scanner glass - 1

Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.

Once an FTP destination has been configured by your system support person, the name of the destination becomes available as a shortcut number, or it is listed as a profile under the Held Jobs icon. An FTP destination could also be another PostScript printer; for example, a color document can be scanned, and then sent to a color printer.

Scanning to an FTP address

Scanning to an FTP address using the keypad

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch FTP.
4 Type the FTP address.
5 Touch Send It.

Scanning to an FTP address using a shortcut number

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 Press #, and then enter the FTP shortcut number.
4 Touch Send It.

Scanning to an FTP address using the address book

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, adjust the paper guides.
3 On the home screen, touch FTP.
4 Touch Search Address Book.
5 Type the name or part of the name you are searching for, and then touch Search.
6 Touch the name that you want to add to the To: field.
7 Touch Send It.

Creating shortcuts

Instead of entering the entire FTP site address on the control panel each time you want to send a document to an FTP server, you can create a permanent FTP destination and assign a shortcut number. There are two methods for creating shortcut numbers: using a computer and using the printer touch screen.

Creating an FTP shortcut using the Embedded Web Server

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2 Click Settings.
3 Under Other Settings, click Manage Shortcuts.

Note: A password may be required. If you do not have an ID and password, get one from your system support person.

4 Click FTP Shortcut Setup.
5 Enter the appropriate information into the boxes.

6 Enter a shortcut number.
7 Click Add.

Creating an FTP shortcut using the touch screen

1 On the home screen, touch FTP.
2 Type the address of the FTP site.
3 Touch Save as Shortcut.
4 Enter a name for the shortcut.
5 Touch Enter.
6 Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and reenter the information. If you enter a number that is already in use, then you are prompted to select another number.
7 Touch Send It to start the scan, or touch to return to the home screen.

Understanding FTP options

Original Size

This option opens a screen where you can choose the size of the documents you are going to copy.

  • Touch a paper size button to select that size as the Original Size setting. The FTP screen appears with your new setting displayed.
  • When "Original Size" is set to Mixed Letter/Legal, you can scan an original document that contains mixed paper sizes.
  • When "Original Size" is set to Auto Size Sense, the scanner automatically determines the size of the original document.

Sides (Duplex)

This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the document.

Orientation

This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation.

Binding

Tells the printer whether the original document is bound on the long-edge or short-edge side.

Resolution

This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size.

Send As

This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image.

  • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com.
  • Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access
  • TIFF—Creates multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG.
  • JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs
  • XPS—Creates a single XPS file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer

Content

This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices. Content affects the quality and size of your FTP file.

  • Text—Emphasize sharp, black, high-resolution text against a clean, white background
  • Text/Photo—Used when the original documents are a mixture of text and graphics or pictures
  • Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved.
  • Color—Sets the scan type and output for the FTP file. Color documents can be scanned and sent to an FTP site, computer, e-mail address, or the printer.

Advanced Options

Touching this button opens a screen where you can change the following settings:

  • Advanced Imaging—Adjusts Background Removal, Contrast, Shadow Detail, and Mirror Image before you scan the document
  • Custom Job (Job Build)—Combines multiple scanning jobs into a single job
  • Transmission Log—Prints the transmission log or transmission error log
  • Scan Preview—Displays the first page of an image before it is included in the FTP file. When the first page is scanned, the scanning is paused and a preview image appears.
  • Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scan.
  • Darkness—Adjusts how light or dark your scanned documents will turn out

Improving FTP quality

QuestionTip
When should I use Text mode?·Use Text mode when text preservation is the main goal of sending a document to an FTP site, and preserving images copied from the original document is not a concern. ·Text mode is recommended for receipts, carbon copy forms, and documents that only contain text or fine line art.
When should I use Text/Photo mode?·Use Text/Photo mode when sending a document to an FTP site that contains a mixture of text and graphics. ·Text/Photo mode is recommended for magazine articles, business graphics, and brochures.
When should I use Photo mode?Use Photo mode when the original document is composed mostly of photos printed on a laser printer or taken from a magazine or newspaper.

Scanning to a computer or flash drive

ADF

EPSON X862DE - ADF - 1

Use the ADF for multiple-page documents.

Scanner glass

EPSON X862DE - Scanner glass - 1

Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over the network by creating a scan profile on the computer, and then downloading the profile to the printer.

Scanning to a computer

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2 Click Scan Profile.
3 Click Create Scan Profile.

Note: Your computer must have java program installed to be able to create a scan profile.

4 Select your scan settings, and then click Next.
5 Select a location on your computer where you want to save the scanned output file.
6 Enter a scan name.

The scan name is the name that appears in the Scan Profile list on the display.

7 Click Submit.
8 Review the instructions on the Scan Profile screen.

A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents.

9 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

10 If you are loading a document into the ADF, then adjust the paper guides.
11 Press # , and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and then touch Profiles.
12 After you enter the shortcut number, the scanner scans and sends the document to the directory or program you specified. If you touched Profiles on the home screen, then locate your shortcut on the list.
13 Touch Finish the Job.
14 Return to the computer to view the file.

The output file is saved in the location you specified or launched in the program you specified.

Scanning to a flash drive

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 Insert the flash drive into the USB port on the front of the printer.
4 Touch Scan to USB drive.
5 Select the size and file that you want to scan.
6 Touch Scan It.

Understanding scan profile options

Quick Setup

This option lets you select preset formats or customize the scan job settings. You can select one of these settings:

CustomPhoto - Color JPEG
Text - BW PDFPhoto - Color TIFF
Text - BW TIFFText/Photo - BW PDF Text/Photo - Color PDF

To customize the scan job settings, from the Quick Setup menu, select Custom. Then change the scan settings as needed.

Format Type

This option sets the output (PDF, JPEG, TIFF, SECURE PDF, or XPS) for the scanned image.

  • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com.
  • JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs

  • TIFF—Creates multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG.

  • Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access
  • XPS—Creates a single XPS file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer

Compression

This option sets the format (Zlib, JPEG or None) used to compress the scanned output file.

Default Content

This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Content affects the quality and size of your scanned file.

Text—Emphasizes sharp, black, high-resolution text against a clean, white background

Text/Photo-Used when the original documents are a mixture of text and graphics or pictures

Photo—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved.

Color

This option tells the printer the color of the original documents. You can select Gray, BW (Black and White), or Color.

Original Size

This option sets the size of the documents you are going to scan. When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter- and legal-size pages).

Orientation

This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation.

Sides (Duplex)

This option informs the printer if your original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the document.

Darkness

This option adjusts how light or dark your scanned documents will turn out in relation to the original document.

Resolution

This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size.

Advanced Imaging

  • Background Removal—Adjusts the white portion of the output. Click the arrow buttons to increase or decrease the white portion.
  • Contrast—Click the arrow buttons to increase or decrease the contrast.
  • Shadow Detail—Click the arrow buttons to increase or decrease the visible detail in the shadows.
  • Sharpness—Click the arrow buttons to increase or decrease the sharpness.
    Color Dropout—Color dropout is used for form Optical Character Recognition (OCR) processing. Selecting a color eliminates the color from a form, enabling improved OCR capabilities.
  • Scan edge to edge—Select this box to scan edge to edge.
  • Mirror Image—Select this box to create a mirror image scan.
  • Negative Image—Select this box to create a negative image scan.
  • JPEG Quality—Select this box to choose JPEG quality.

Improving scan quality

QuestionTip
When should I use Text mode?·Use Text mode when text preservation is the main goal of the scan, and preserving images copied from the original document is not a concern. ·Text mode is recommended for receipts, carbon copy forms, and documents that only contain text or fine line art.
When should I use Text/Photo mode?·Use Text/Photo mode when scanning an original document that contains a mixture of text and graphics. ·Text/Photo mode is recommended for magazine articles, business graphics, and brochures.
When should I use Photo mode?Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or newspaper.

Understanding printer menus

To access the menus, touch on the home screen.

Paper MenuReportsNetwork/Ports
Default SourceMenu Settings PageActive NIC
Paper Size/TypeDevice StatisticsStandard Network2
Configure MPNetwork Setup PageSMTP Setup
Substitute SizeNetwork <x> Setup PageStandard USB
Paper TextureWireless Setup Page1
Paper LoadingShortcut List
Custom TypesFax Job Log
Custom NamesFax Call Log
Custom Scan SizesCopy Shortcuts
Custom Bin NamesE-mail Shortcuts
Universal SetupFax Shortcuts
Bin SetupFTP Shortcuts
Profiles List
NetWare Setup Page
Print Fonts
Print Directory
Print Demo
Asset Report

1 Only appears if a wireless card is installed.
2 Depending on the printer setup, this menu item appears as Standard Network or Network .

SecuritySettingsHelp
Edit Security SettingsGeneral SettingsPrint all guides
Miscellaneous Security SettingsCopy SettingsCopy guide
Confidential PrintFax SettingsE-mail guide
Disc WipingE-mail SettingsFax guide
Security Audit LogFTP SettingsFTP guide
Set Date and TimeFlash Drive MenuInformation guide
Print SettingsPrint Defects guide
Supplies Guide

Paper menu

Default Source menu

Menu itemDescription
Default SourceSets a default paper source for all print jobs
TrayNotes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting. • A paper source selected by a print job will override the Default Source setting for the duration of the print job. • If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match, then the trays are automatically linked. When one tray is empty, the job prints using the linked tray. • From the Paper menu, Configure MP must be set to Cassette in order for MP Feeder to appear as a menu setting.
MP Feeder
Manual Paper
Manual Env

Paper Size/Type menu

Menu itemDescription
Tray <x> SizeSpecifies the paper size loaded in each tray
A4Notes: • A4 is the international factory default setting. Letter is the US factory default setting.
A5
JIS B5For trays with automatic size sensing, only the size detected by the hardware appears.
Letter
Legal
Executive• Executive, Oficio, and Statement appear as options only if Tray Size Sensing it turned off.
Oficio
Folio• Use this menu item to configure automatic tray linking. If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match, then the trays are automatically linked. When one tray is empty, the job prints using the linked tray.
Statement
Universal
A3
Tabloid• Automatic size sensing is not supported for Oficio, Folio, or Statement paper sizes.
JIS B4• The 2000-sheet tray supports A4, Letter, and Legal paper sizes.
Note: Only installed trays, drawers, and feeders are listed in this menu.
Tray <x> TypeSpecifies the type of paper loaded in each tray
Plain PaperNotes: • Plain Paper is the factory default setting for Tray 1. Custom Type <x> is the factory default setting for all other trays. • If available, a user-defined name appears instead of Custom Type <x>. • Use this menu item to configure automatic tray linking. If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match, then the trays are automatically linked. When one tray is empty, the job prints using the linked tray.
Card Stock
Transparency
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type <x>
MP Feeder SizeSpecifies the paper size loaded in the multipurpose feeder
A4Notes: • From the Paper menu, Configure MP must be set to Cassette in order for MP Feeder Size to appear as a menu item. • A4 is the international factory default setting. Letter is the US factory default setting. • The multipurpose feeder does not automatically sense paper size. The paper size value must be set. • JIS B5 is supported only if feeding orientation is long edge.
A3
Tabloid
JIS B4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio
Folio
Statement
Universal
7 3/4 Envelope
10 Envelope
DL Envelope
Other Envelope
Note: Only installed trays, drawers, and feeders are listed in this menu.
MP Feeder TypeSpecifies the type of paper loaded in the multipurpose feeder
Plain PaperNotes: • From the Paper menu, Configure MP must be set to Cassette in order for MP Feeder Type to appear as a menu item. • Plain Paper is the factory default setting.
Card Stock
Transparency
Recycled
Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type <x>
Manual Paper SizeSpecifies the size of the paper being manually loaded
A4Note: A4 is the international factory default setting. Letter is the US factory default setting.
A3
Tabloid
JIS B4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio
Folio
Statement
Universal
Note: Only installed trays, drawers, and feeders are listed in this menu.
Manual Paper TypeSpecifies the type of paper being manually loaded Note: Plain Paper is the factory default setting.
Plain Paper
Card Stock
Transparency
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type <x>
Manual Envelope SizeSpecifies the size of the envelope being manually loaded Note: DL Envelope is the international factory default setting. 10 Envelope is the US factory default setting.
7 3/4 Envelope
10 Envelope
DL Envelope
Other Envelope
Manual Envelope TypeSpecifies the type of envelope being manually loaded Note: Envelope is the factory default setting.
Envelope
Rough Envelope
Custom Type <x>
Note: Only installed trays, drawers, and feeders are listed in this menu.

Configure MP menu

Menu itemDescription
Configure MPDetermines when the printer selects paper from the multipurpose feeder
CassetteNotes:
Manual
First·Cassette is the factory default setting.
·The Cassette setting configures the multipurpose feeder as an automatic paper source.
·When Manual is selected, the multipurpose feeder can be used only for manual feed print jobs.
·If paper is loaded in the multipurpose feeder and First is selected, then paper always feeds from the multipurpose feeder first.

Substitute Size menu

Menu itemDescription
Substitute SizeSubstitutes a specified paper size if the requested paper size is not available
All ListedNotes:
Off• All Listed is the factory default setting. All available substitutions are allowed.
Statement/A5• The Off setting indicates no size substitutions are allowed.
Letter/A4• Setting a substitution lets the job print without a Change Paper message appearing.
11 x 17/A3

Paper Texture menu

Menu itemDescription
Plain TextureSpecifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting.
Smooth
Normal
Rough
Card Stock TextureSpecifies the relative texture of the card stock loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if card stock is supported.
Smooth
Normal
Rough
Transparency TextureSpecifies the relative texture of the transparencies loaded in a specific tray Note: Normal is the factory default setting.
Smooth
Normal
Rough
Recycled TextureSpecifies the relative texture of the recycled paper loaded in a specific tray Note: Normal is the factory default setting.
Smooth
Normal
Rough
Labels TextureSpecifies the relative texture of the labels loaded in a specific tray Note: Normal is the factory default setting.
Smooth
Normal
Rough
Bond TextureSpecifies the relative texture of the paper loaded in a specific tray Note: Rough is the factory default setting.
Smooth
Normal
Rough
Envelope TextureSpecifies the relative texture of the envelopes loaded in a specific tray Note: Normal is the factory default setting.
Smooth
Normal
Rough
Rough Envelope TextureSpecifies the relative texture of the rough envelopes loaded in a specific tray Note: Rough is the factory default setting.
Smooth
Normal
Rough
Letterhead TextureSpecifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting.
Smooth
Normal
Rough
Preprinted TextureSpecifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting.
Smooth
Normal
Rough
Colored TextureSpecifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting.
Smooth
Normal
Rough
Light TextureSpecifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting.
Smooth
Normal
Rough
Heavy TextureSpecifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting.
Smooth
Normal
Rough
Rough TextureSpecifies the relative texture of the paper loaded in a specific tray Note: Rough is the factory default setting.
Smooth
Normal
Rough
Custom <x> TextureSpecifies the relative texture of the custom paper loaded in a specific tray Note: Normal is the factory default setting.
Smooth
Normal
Rough

Paper Loading menu

Menu itemDescription
Card Stock Loading Duplex OffDetermines whether 2-sided printing occurs for all jobs that specify Card Stock as the paper type Note: Off is the factory default setting.
Recycled Loading Duplex OffDetermines whether 2-sided printing occurs for all jobs that specify Recycled as the paper type Note: Off is the factory default setting.
Labels Loading Duplex OffDetermines whether 2-sided printing occurs for all jobs that specify Labels as the paper type Note: Off is the factory default setting.
Bond Loading Duplex OffDetermines whether 2-sided printing occurs for all jobs that specify Bond as the paper type Note: Off is the factory default setting.
Letterhead Loading Duplex OffDetermines whether 2-sided printing occurs for all jobs that specify Letterhead as the paper type Note: Off is the factory default setting.
Preprinted Loading Duplex OffDetermines whether 2-sided printing occurs for all jobs that specify Preprinted as the paper type Note: Off is the factory default setting.
Colored Loading Duplex OffDetermines whether 2-sided printing occurs for all jobs that specify Colored as the paper type Note: Off is the factory default setting.
Light Loading Duplex OffDetermines whether 2-sided printing occurs for all jobs that specify Light as the paper type Note: Off is the factory default setting.
Heavy Loading Duplex OffDetermines whether 2-sided printing occurs for all jobs that specify Heavy as the paper type Note: Off is the factory default setting.
Rough Loading Duplex OffDetermines whether 2-sided printing occurs for all jobs that specify Rough as the paper type Note: Off is the factory default setting.
Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh. • If Duplex is selected, then all print jobs are sent through the duplex unit, including 1-sided jobs.
Custom <x> Loading Duplex OffDetermines whether 2-sided printing occurs for all jobs that specify Custom <x> as the paper type Notes: • Off is the factory default setting. • Custom <x> Loading is available only if the custom type is supported.
Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh. • If Duplex is selected, then all print jobs are sent through the duplex unit, including 1-sided jobs.

Custom Types menu

Menu itemDescription
Custom Type <x> Paper Card Stock Transparency Rough/Cotton Labels Bond EnvelopeAssociates a paper or specialty media type with a factory default Custom Type <x> name or a user-defined Custom Name created from the Embedded Web Server or MarkVision Professional Notes: • Paper is the factory default setting. • The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source.
Recycled Paper Card Stock Transparency Rough/Cotton Labels Bond EnvelopeSpecifies a paper type when the Recycled setting is selected in other menus Notes: • Paper is the factory default setting. • The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source.

Custom Names menu

Menu itemDefinition
Custom Name <x><none>Specify a custom name for a paper type. This name replaces a Custom Type <x> name in the printer menus.

Custom Scan Sizes menu

Menu itemDescription
Custom Scan Size <x>Specifies a custom scan size name and options. This name replaces a Custom Scan Size <x> name in the printer menus.
Scan Size Name
WidthNotes:
3-14.17 inches (76-360 mm)• 8.5 Inches is the US factory default setting for Width. 216 millimeters is the international factory default setting for Width.
Height• 14 Inches is the US factory default setting for Height. 356 millimeters is the international factory default setting for Height.
3-14.17 inches (76-360 mm)
Orientation• Landscape
Landscape• Orientation is the factory default setting for Orientation.
Portrait• Off is the factory default setting for 2 scans per side.
2 scans per side• User Default is the factory default setting for ADF Pick Roller Force.
Off
On
ADF Pick Roller Force
User Default
30%
40%
50%
60%
70%
80%

Custom Bin Names menu

Menu ItemDescription
Standard BinSpecifies a custom name for the Standard Bin
Bin 1Specifies a custom name for Bin 1

Universal Setup menu

These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user-defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet.

Menu itemDescription
Units of MeasureIdentifies the units of measure
InchesNotes:
Millimeters• Inches is the US factory default setting. • Millimeters is the international factory default setting.
Portrait Width 3-17 inches 76-432 mmSets the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 11.69 inches is the US factory default setting. Inches can be increased in 0.01-inch increments. • 297 mm is the international factory default setting. Millimeters can be increased in 1-mm increments.
Portrait Height 3-17 inches 76-432 mmSets the portrait height Notes: • If the height exceeds the maximum, the printer uses the maximum height allowed. • 17 inches is the US factory default setting. Inches can be increased in 0.01-inch increments. • 432 mm is the international factory default setting. Millimeters can be increased in 1-mm increments.
Feed Direction Short Edge Long EdgeSpecifies the feed direction if the paper can be loaded in either direction Notes: • Short Edge is the factory default setting. • Long Edge appears only if the longest edge is shorter than the maximum width supported in the tray.

Bin Setup menu

Menu ItemDescription
Output BinSpecifies the default output bin
Standard BinNote: Standard Bin is the factory default setting.
Bin <x>
Configure Bins Mailbox Link Link Optional Type AssignmentSpecifies configuration options for output bins Notes: ·Mailbox is the factory default setting. ·Bins assigned the same name are automatically linked unless Link Optional is selected. ·The Mailbox setting treats each bin as a separate mailbox. ·The Link setting links together all available output bins. ·The Link Optional setting links together all available output bins except the standard bin and appears only when at least two optional bins are installed. ·The Type Assignment setting assigns each paper type to an output bin or linked bin set.
Assign Type/Bin Plain Paper Bin Card Stock Bin Transparency Bin Recycled Bin Labels Bin Bond Bin Envelope Bin Rough Envelope Bin Letterhead Bin Preprinted Bin Colored Bin Light Bin Heavy Bin Rough/Cotton Bin Custom <x> BinSelects an output bin for each supported paper type Available selections for each type are: Disabled Standard Bin Bin <x> Note: Standard Bin is the factory default setting.

Reports menu

Note: When you select a menu item from the Reports menu, the indicated report prints.

Menu itemDescription
Menu Settings PagePrints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the control panel language, the TCP/IP address, the status of supplies, the status of the network connection, and other information
Device StatisticsPrints a report containing printer statistics such as supply information and details about printed pages
Network Setup PagePrints a report containing information about the network printer settings, such as the TCP/IP address information Note: This menu item appears only for network printers or printers connected to print servers.
Network Setup PagePrints a report containing information about the network printer settings, such as the TCP/IP address information Notes: ·This menu item is available when more than one network option is installed. ·This menu item appears only for network printers or printers connected to print servers.
Wireless Setup PagePrints a report containing information about the wireless network printer settings, such as the TCP/IP address information Notes: ·This menu item is available when a wireless card is installed and Lexmark Document Solutions Suite is enabled. ·This menu item appears only for network printers or printers connected to print servers.
Shortcut ListPrints a report containing information about configured shortcuts
Fax Job LogPrints a report containing information about the last 200 completed faxes
Fax Call LogPrints a report containing information about the last 100 attempted, received, and blocked calls
Copy ShortcutsPrints a report containing information about copy shortcuts
E-mail ShortcutsPrints a report containing information about e-mail shortcuts
Fax ShortcutsPrints a report containing information about fax shortcuts
FTP ShortcutsPrints a report containing information about FTP shortcuts
Profiles ListPrints a list of profiles stored in the printer
NetWare Setup PagePrints a report containing NetWare-specific information about the network settings Note: This menu item appears only for printers with an internal print server installed.
Print FontsPrints a report of all the fonts available for the printer language currently set in the printer
Print DirectoryPrints a list of all the resources stored on an optional flash memory card or printer hard disk Notes: ·Job Buffer Size must be set to 100%. ·The optional flash memory or printer hard disk must be installed correctly and working properly.
Asset ReportPrints a report containing asset information including the printer serial number and model name. The report contains text and UPC barcodes that can be scanned into an asset database.

Network/Ports menu

Active NIC menu

Menu itemDescription
Active NIC Auto <list of available network cards>Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is installed.

Standard Network or Network menus

Note: Only active ports appear in this menu; all inactive ports are omitted.

Menu itemDescription
PCL SmartSwitch On OffSets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch On OffSets the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA Mode Auto OffSets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
Network Buffer Auto 3K to <maximum size allowed>Sets the size of the network input buffer Notes: • Auto is the factory default setting. • The value can be changed in 1-K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the Network Buffer, disable or reduce the size of the parallel, serial, and USB buffers. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
Job Buffering Off On AutoTemporarily stores jobs on the printer hard disk before printing. This menu appears only if a formatted disk is installed. Notes: • Off is the factory default setting. • The On value buffers jobs on the printer hard disk. This menu selection appears only when a formatted disk is installed and is not defective. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
Mac Binary PS Auto On OffSets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • The Off setting filters print jobs using the standard protocol. • The On setting processes raw binary PostScript print jobs.
Std Network Setup Network Card TCP/IP IPv6 AppleTalk NetWare LexLinkSets printer settings on jobs sent through a network port Note: The Wireless menu appears only when the printer is connected to a wireless network.
Net <x> Setup Reports or Network Reports Network Card TCP/IP IPv6 Wireless AppleTalk NetWare LexLink

Standard USB menu

Menu itemDescription
PCL SmartSwitch On OffSets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: · On is the factory default setting. · When the Off setting is used, the printer does not examine incoming data. · When the Off setting is used, the printer uses PostScript emulation if the PS SmartSwitch setting is On. It uses the default printer language specified in the Setup menu if the PS SmartSwitch setting is Off.
PS SmartSwitch On OffSets the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: · On is the factory default setting. · When the Off setting is used, the printer does not examine incoming data. · When the Off setting is used, the printer uses PCL emulation if the PCL SmartSwitch setting is On. It uses the default printer language specified in the Setup menu if the PCL SmartSwitch setting is Off.
NPA Mode Auto OffSets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: · Auto is the factory default setting. · Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
USB Buffer Auto Disabled 3K to <maximum size allowed>Sets the size of the USB input buffer Notes: · Auto is the factory default setting. · The Disabled setting turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed. · The USB buffer size value can be changed in 1-K increments. · The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. · To increase the maximum size range for the USB Buffer, disable or reduce the size of the parallel, serial, and network buffers. · Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
Job BufferingTemporarily stores jobs on the printer hard disk before printing
OffNotes: • Off is the factory default setting. • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
On
Auto
Mac Binary PSSets the printer to process Macintosh binary PostScript print jobs
AutoNotes: • Auto is the factory default setting. • The Off setting filters print jobs using the standard protocol. • The On setting processes raw binary PostScript print jobs.
Off
On
USB With ENASets the network address, netmask, or gateway information for an external print server that is attached to the printer using a USB cable.
ENA AddressNote: This menu item is available only if the printer is attached to an external print server through the USB port.
ENA Netmask
ENA Gateway

Network Reports menu

This menu is available from the Network/Ports menu:

Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > Reports or Network Reports

Menu itemDescription
Print Setup PagePrints a report containing information about the current network setup
Print NetWare Setup PageNotes: • The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings.

Network Card menu

This menu is available from the Network/Ports menu:

Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > Network Card

Menu itemDescription
View Card StatusLets you view the connection status of the Network Card
Connected
Disconnected
View Card SpeedLets you view the speed of a currently active network card
Network Address UAA LAALets you view the network addresses
Job Timeout 0-225 secondsSets the amount of time in seconds that a network print job can take before it is canceled Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. • If a value of 1–9 is selected, then the setting is saved as 10.
Banner Page Off OnAllows the printer to print a banner page Note: Off is the factory default setting.

TCP/IP menu

Use the following menu items to view or set the TCP/IP information.

Note: This menu is available only for network models or printers attached to print servers.

This menu is available from the Network/Ports menu:

Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > TCP/IP

Menu itemDescription
Activate On OffActivates TCP/IP Note: On is the factory default setting.
View hostnameLets you view the current TCP/IP hostname Note: This can be changed only from the Embedded Web Server.
IP AddressLets you view or change the current TCP/IP Address Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP.
NetmaskLets you view or change the current TCP/IP Netmask
GatewayLets you view or change the current TCP/IP Gateway
Enable DHCP On OffSpecifies the DHCP address and parameter assignment setting Note: On is the factory default setting.
Enable RARP On OffSpecifies the RARP address assignment setting Note: On is the factory default setting.
Enable BOOTPSpecifies the BOOTP address assignment setting
OnNote: On is the factory default setting.
Off
Enable AutoIPSpecifies the Zero Configuration Networking setting
YesNote: Yes is the factory default setting.
No
Enable FTP/TFTPEnables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol.
YesNote: Yes is the factory default setting.
No
Enable HTTP ServerEnables the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a web browser.
YesNote: Yes is the factory default setting.
No
DNS Server AddressLets you view or change the current DNS Server Address
Enable DDNS/MDNSLets you view or change the current DDNS/MDNS Server Address
WINS Server AddressLets you view or change the current WINS Server Address

IPv6 menu

Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information.

Note: This menu is available only for network models or printers attached to print servers.

This menu is available from the Network/Ports menu:

Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > IPv6

Menu itemDescription
Enable IPv6Enables IPv6 in the printer
OnNote: On is the factory default setting.
Off
Auto ConfigurationSpecifies whether the network adapter accepts the automatic IPv6 address configuration entries provided by a router
OnNote: On is the factory default setting.
Off
View hostnameLets you view the current setting
View AddressNote: These settings can be changed only from the Embedded Web Server.
View Router Address
Enable DHCPv6Enables DHCPv6 in the printer
OnNote: On is the factory default setting.
Off

Wireless menu

Use the following menu items to view or configure the wireless internal print server settings.

Note: This menu is available only for models connected to a wireless network.

This menu is available from the Network/Ports menu:

Network/Ports > Network > Net Setup > Wireless

Menu itemDescription
Network Mode InfrastructureAd hocSpecifies the network modeNotes:Infrastructure mode lets the printer access a network using anaccess point.Ad hoc is the factory default setting. Ad hoc mode configures the printer for wireless networking directly between it and a computer.
Compatibility802.11n802.11b/g802.11b/g/nSpecifies the wireless standard for the wireless network
Choose Networklist of available networks>Lets you select an available network for the printer to use
View Signal QualityLets you view the quality of the wireless connection
View Security ModeLets you view the encryption method for the wireless connection.“Disabled” indicates that the wireless network is not encrypted.

AppleTalk menu

This menu is available from the Network/Ports menu:

Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > AppleTalk

Menu itemDescription
Activate Yes NoActivates AppleTalk support Note: Yes is the factory default setting.
View NameShows the assigned AppleTalk name Note: The name can be changed only from the Embedded Web Server.
View AddressShows the assigned AppleTalk address Note: The address can be changed only from the Embedded Web Server.
Set Zone <list of zones available on the network>Provides a list of AppleTalk zones available on the network Note: The default setting is the default zone for the network. If no default zone exists, the zone marked with an * is the default setting.

NetWare menu

This menu is available from the Network/Ports menu:

Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > NetWare

Menu itemDescription
Activate Yes NoActivates NetWare support Note: No is the factory default setting.
View Login NameLets you view the assigned NetWare login name Note: This can be changed only from the Embedded Web Server.
Print ModeLets you view the assigned NetWare print mode Note: This can be changed only from the Embedded Web Server.
Network NumberLets you view the assigned NetWare network number Note: This can be changed only from the Embedded Web Server.
Select SAP Frames Ethernet 802.2 Ethernet 802.3 Ethernet Type II Ethernet SNAPEnables the Ethernet frame type setting Note: On is the factory default setting for all menu items.
Packet Burst Yes NoReduces network traffic by allowing the transfer and acknowledgement of multiple data packets to and from the NetWare server Note: Yes is the factory default setting.
NSQ/GSQ Mode Yes NoSpecifies the NSQ/GSQ Mode setting Note: Yes is the factory default setting.

This menu is available from the Network/Ports menu:

Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > LexLink menu

Menu itemDescription
Activate On OffActivates LexLink support Note: Off is the factory default setting.
View NameLets you view the assigned LexLink nickname Note: The LexLink nickname can be changed only from the Embedded Web Server.

SMTP Setup menu

Use the following menu to configure the SMTP server.

Menu itemDescription
Primary SMTP GatewaySpecifies SMTP server port information Note: 25 is the default SMTP gateway port.
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout 5-30Specifies the amount of time in seconds before the server stops trying to send the e-mail Note: 30 seconds is the factory default setting.
Reply AddressSpecifies server information. This is a required item. Notes: • The message box has a limitation of 512 characters. • Disabled is the factory default setting for Use SSL.
Use SSL
Disabled
Negotiate
Required
SMTP Server AuthenticationSpecifies the type of user authentication required for scan to e-mail privileges Note: “No authentication required” is the factory default setting.
No authentication required
Login / Plain
CRAM-MD5
Digest-MD5
NTLM
Kerberos 5
Device-Initiated E-mailSpecifies server information Notes: • The message boxes have a limitation of 512 characters. • None is the factory default setting for Device-Initiated E-mail and User-Initiated E-mail.
None
Use Device SMTP Credentials
User-Initiated E-mail
None
Use Device SMTP Credentials
Use Session User ID and Password
Use Session E-mail address and Password
Prompt User
Device Userid
Device password
Kerberos 5 Realm
NTLM Domain

Security menu

Miscellaneous menu

Menu itemDescription
Panel Logins Login failures Failure time frame Lockout time Panel Login Timeout Remote Login TimeoutLimits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: ·“Login failures” specifies the number of failed login attempts before users are locked out. Settings range from 1-50. 3 attempts is the factory default setting. ·“Failure time frame” specifies the time frame during which failed login attempts can be made before users are locked out. Settings range from 1-60 minutes. 5 minutes is the factory default setting. ·“Lockout time” specifies how long users are locked out after exceeding the login failures limit. Settings range from 0-60 minutes. 5 minutes is the factory default setting. 0 indicates the printer does not impose a lockout time. ·“Panel Login Timeout” specifies how long the printer remains idle on the Home screen before automatically logging the user off. Settings range from 1-900 seconds. 300 seconds is the factory default setting.
Remote Logins Login failures Failure time frame Lockout time Login timeoutLimits the number and time frames of failed login attempts from a computer before all remote users are locked out Notes: ·“Login failures” specifies the number of failed login attempts before users are locked out. Settings range from 1-50. 3 attempts is the factory default setting. ·“Failure time frame” specifies the time frame during which failed login attempts can be made before users are locked out. Settings range from 1-60 minutes. 5 minutes is the factory default setting. ·“Lockout time” specifies how long a user is locked out after exceeding the login failures limit. Settings range from 0-60 minutes. 5 minutes is the factory default setting. 0 indicates the printer does not impose a lockout time. ·“Login timeout” specifies how long the remote interface remains idle before automatically logging the user off. Settings range from 1-900 seconds. 300 seconds is the factory default setting.

Confidential Print menu

Menu itemDescription
Max Invalid PINLimits the number of times an invalid PIN can be entered
OffNotes: • Off is the default setting. • This menu item appears only if a printer hard disk is installed. • Once a limit is reached, the jobs for that user name and that PIN are deleted.
2-10
Job ExpirationLimits the amount of time a confidential job stays in the printer before it is deleted
OffNotes:
1 hour• Off is the default setting.
4 hours• If the Job Expiration setting is changed while confidential jobs reside on the printer RAM or printer hard disk, the expiration time for those print jobs does not change to the new default value.
24 hours
1 week• If the printer is turned off, all confidential jobs held in printer RAM are deleted.

Disk Wiping menu

Menu itemDescription
Wiping ModeSets the wiping mode to Auto, Manual or Off
Automatic Method Single pass Multiple passDisk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Notes: ·This menu item appears only if a formatted, non-defective printer hard disk is installed. ·Single pass is the default setting. ·Highly confidential information should be wiped using the Multiple pass method only.
Manual Method Single pass Multiple passDisk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Both manual and scheduled wiping allow the file system to reuse marked disk space without first having to wipe it. Notes: ·This menu item appears only if a formatted, non-defective printer hard disk is installed. ·Single pass is the default setting. ·Highly confidential information should be wiped using the Multiple Pass method only.
Scheduled MethodDisk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs.
Single passBoth manual and scheduled wiping allow the file system to reuse marked disk space without first having to wipe it.
Multiple pass
Notes:
·This menu item appears only if a formatted, non-defective printer hard disk is installed.
·Single pass is the default setting.
·Highly confidential information should be wiped using the Multiple Pass method only.
·Scheduled wipes are initiated without displaying a user warning or confirmation message.

Security Audit Log menu

Menu itemDescription
Export LogEnables an authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attached to the printer. • From the Embedded Web Server, the log can be downloaded to a computer.
Delete LogSpecifies whether audit logs are deleted Note: Delete Now is the factory default setting.
Yes
No
Configure LogSpecifies whether and how the audit logs are created
Enable Audit
Enable Remote Syslog
Remote Syslog Server
Remote Syslog Port
Remote Syslog Method
Remote Syslog Facility

Set Date and Time menu

Menu itemDescription
Current Date and TimeLets you view the current date and time settings for the printer
Manually Set Date & Time <input date/time>Note: Date/Time is set in YYYY-MM-DD HH:MM format.
Time Zone <list of time zones>Note: GMT is the factory default setting.
Automatically Observe DSTNote: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting.
On
Off
Custom Time Zone SetupSet up your time zone.
Enable NTPEnables Network Time Protocol, which synchronizes the clocks of devices on a network
On
OffNote: On is the factory default setting.

Settings menu

General Settings menu

Menu itemDescription
Display LanguageSets the language of the text appearing on the display
EnglishNote: All languages may not be available for all printers.
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlandlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Eco-Mode Off Energy Energy/Paper PaperMinimizes the use of energy, paper, or specialty media Notes: ·Off is the factory default setting. Off resets the printer to its factory default settings. ·The Energy setting minimizes the power used by the printer. Performance may be affected, but print quality is not. ·The Paper setting minimizes the amount of paper and specialty media needed for a print job. Performance may be affected, but print quality is not. ·Energy/Paper minimizes the use of power and of paper and specialty media.
Run Initial setup Yes NoInstructs the printer to run the setup wizard Notes: ·Yes is the factory default setting. ·After completing the setup wizard by selecting Done at the Country select screen, the default becomes No.
Paper Sizes US MetricNotes: ·The initial setting is determined by your Country selection in the initial setup wizard. ·Changing this setting also changes the Units of Measurement setting in the Universal Setup menu and the default for each input source in the Paper Size/Paper Type menu.
Output Lighting Normal/Standby Mode ·Bright ·Dim ·Off Power Saver ·Bright ·Dim ·OffSets the amount of light from an optional output bin Notes: ·In Normal/Standby Mode, the factory default setting is Bright. ·In Power Saver Mode, the factory default setting is Dim.
Alarms Alarm Control Cartridge Alarm Staple Alarm Hole Punch AlarmSets an alarm to sound when the printer requires operator intervention Available selections for each alarm type are: Off Single Continuous Notes: • Single is the factory default setting for Alarm Control. Single sounds three quick beeps. • Off is the factory default setting for Cartridge Alarm and Staple Alarm. Off means no alarm will sound. • Continuous repeats three beeps every 10 seconds. • The Staple Alarm is available only when the finisher is installed. • The Hole Punch Alarm is only displayed when a finisher with hole punch is installed.
Timeouts Standby ModeSets the amount of time the printer is in standby mode
Timeouts Power Saver 1-240 minSets the amount of time the printer waits after a job is printed before it goes into a reduced power state Notes: • 30 minutes is the factory default setting. • Lower settings conserve more energy, but may require longer warm-up times. • Select the lowest setting if the printer shares an electrical circuit with room lighting or you notice lights flickering in the room. • Select a high setting if the printer is in constant use. Under most circumstances, this keeps the printer ready to print with minimum warm-up time.
Timeouts Screen Timeout 15-300 secSets the amount of time in seconds the printer waits before returning the printer display to a Ready state Note: 30 seconds is the factory default setting.
Timeouts Print Timeout Disabled 1-255 secSets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print job Notes: • 90 seconds is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting. • Print Timeout is available only when using PCL emulation. This setting has no effect on PostScript emulation print jobs.
TimeoutsWait TimeoutDisabled15-65535 secSets the amount of time in seconds the printer waits for additional data before canceling a print jobNotes:40 seconds is the factory default setting.Wait Timeout is available only when the printer is using PostScript emulation. This setting has no effect on PCL or PPDS emulation print jobs.
TimeoutsJob Hold Timeout5-255 secSets the amount of time the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queueNotes:30 seconds is the factory default setting.This menu item appears only when a printer hard disk is installed.
Print RecoveryAuto ContinueDisabled5-255 secLets the printer automatically continue printing from certain offline situations when they are not resolved within the specified time periodNote: Disabled is the factory default setting.
Print RecoveryJam RecoveryAutoOnOffSpecifies whether the printer reprints jammed pagesNotes:Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.On sets the printer to always reprint jammed pages.Off sets the printer to never reprint jammed pages.
Print RecoveryPage ProtectOffOnLets the printer successfully print a page that may not have printed otherwiseNotes:Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page.On sets the printer to process the whole page so that the entire page prints.
Factory DefaultsDo Not RestoreRestore NowReturns the printer settings to the factory default settingsNotes:Do Not Restore is the factory default setting. Do Not Restore keeps the user-defined settings.Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.

Copy Settings menu

Menu itemDescription
ContentSpecifies the type of content contained in the copy jobNotes:·Text/Photo is the factory default setting. Text/Photo is used when the original documents are a mixture of text and graphics or pictures.·Photograph tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved.·Printed Image is used when jobs are composed primarily of images. Printed Image converts the images to halftone. Halftoning makes a grayscale or color image printable by transforming it to a pattern of small spots with a limited number of colors.·Text emphasizes sharp, black, high-resolution text against a clean, white background.
Text/Photo
Photograph
Printed Image
Text
Sides (Duplex)Specifies whether an original document is duplex (two-sided) or simplex (one-sided), and then specifies whether the copy should be duplex or simplexNotes:·1 sided to 1 sided—The original page has printing on one side. The copied page will have printing on one side.·1 sided to 2 sided—The original page has printing on one side. The copied page will have printing on both sides. For example, if the original is six sheets, the copy is three sheets with printing on both sides.·2 sided to 1 sided—The original page has printing on both sides. The copied page will have printing on only one side. For example, if the original draft is three sheets of paper with an image on each side of each sheet, then the copy is six sheets with only one image on one side of each sheet.·2 sided to 2 sided—The original page has printing on both sides. The copy mimics the original exactly.
1 sided to 1 sided
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
OffSets two or four sheets of an original document together on the same pageNote: Off is the factory default setting.
2 on 1 Portrait
2 on 1 Landscape
4 on 1 Portrait
4 on 1 Landscape
CollateKeeps the pages of a print job stacked in sequence when making multiple copies of the jobNote: On is the factory default setting.
On
Off
StapleEnables stapling
Original SizeLetterLegalExecutiveFolioStatementUniversal4 x 6 in.3 x 5 in.Business CardCustom Scan Size <x>A4A5Oficio (Mexico)A6JIS B5Book OriginalAuto Size SenseMixed Letter/LegalSpecifies the paper size of the original document
Copy To SourceTray <x>Single Sheet FeederMulti Sheet FeederAuto Size MatchSpecifies the paper source for copy jobsNote: Tray 1 is the factory default setting.
Transparency SeparatorsOnOffPlaces a sheet of paper between transparenciesNote: On is the factory default setting.
Separator SheetsNoneBetween CopiesBetween JobsBetween PagesPlaces a sheet of paper between pages, copies, or jobs based on the value selectedNote: None is the factory default setting.
Separator SourceTray <x>Manual FeederEnvelope FeederSpecifies a paper source
Darkness1-9Specifies the level of darkness for the copy job
Output BinStandard BinBin <x>Specifies which output bin receives the copy after it is printed
Number of CopiesSpecifies the number of copies for the copy job
Header/FooterSpecifies header/Footer information for the top left of the page Notes: • Off is the factory default setting for Top left. • “All pages” is the factory default setting for Print on.
Top left
Top left
Off
Date/Time
Page number
Bates number
Custom text
Print on
All pages
First page only
All but first page
Enter custom text
Header/FooterSpecifies header/Footer information for the middle of the page Notes: • Off is the factory default setting for Top middle. • “All pages” is the factory default setting for Print on.
Top middle
Top middle
Off
Date/Time
Page number
Bates number
Custom text
Print on
All pages
First page only
All but first page
Enter custom text
Header/FooterSpecifies header/Footer information for the top right of the page Notes: • Off is the factory default setting for Top right. • “All pages” is the factory default setting for Print on.
Top right
Top right
Off
Date/Time
Page number
Bates number
Custom text
Print on
All pages
First page only
All but first page
Enter custom text
Header/FooterSpecifies header/Footer information for the bottom left of the page Notes: • Off is the factory default setting for Bottom left. • “All pages” is the factory default setting for Print on.
Bottom left
Bottom left
Off
Date/Time
Page number
Bates number
Custom text
Print on
All pages
First page only
All but first page
Enter custom text
Header/FooterSpecifies header/Footer information for the bottom middle of the page Notes: • Off is the factory default setting for Bottom middle. • “All pages” is the factory default setting for Print on.
Bottom middle
Bottom middle
Off
Date/Time
Page number
Bates number
Custom text
Print on
All pages
First page only
All but first page
Enter custom text
Header/FooterSpecifies header/Footer information for the bottom right of the page Notes: • Off is the factory default setting for Bottom right. • “All pages” is the factory default setting for Print on.
Bottom right
Bottom right
Off
Date/Time
Page number
Bates number
Custom text
Print on
All pages
First page only
All but first page
Enter custom text
OverlaySpecifies overlay text that is printed on each page of the copy job Note: Off is the factory default setting.
Off
Confidential
Copy
Draft
Urgent
Custom
Custom OverlaySpecifies custom overlay text
Allow priority copiesAllows interruption of a print job to copy a page or document
OnNote: On is the factory default setting.
Off
Custom Job scanningLets you copy in a single copy job a document that contains mixed paper sizes
On
Off
Allow Save as ShortcutLets you save custom copy settings as shortcuts
OnNote: On is the factory default setting.
Off
Background RemovalAdjusts the amount of background visible on a copy
-4 to +4

Fax Settings menu

Fax Mode (Analog Fax Setup) menu

Analog Fax Setup mode sends the fax job by way of a telephone line.

General Fax Settings

Menu itemDescription
Fax Cover PageConfigures the fax cover page
Fax Cover PageNote: Off is the factory default setting for all Fax Cover Page options.
Off by default
On by default
Never Use
Always Use
Include To field
On
Off
Include From field
On
Off
From
Include Message field
On
Off
Message
Include Logo
On
Off
Include Footer
Footer
Station NameSpecifies the name of the fax within the printer
Station NumberSpecifies a number associated with the fax
Station IDSpecifies how the fax is identified
Station Name
Station Number
Enable Manual FaxSets the printer to fax manually only, which requires a line splitter and a telephone hand set
OnNotes:Use a regular telephone to answer an incoming fax job and to dial a fax number.
OffTouch # 0 on the numeric keypad to go directly to the Manual Fax function.
Memory UseDefines the allocation of non-volatile memory between sending and receiving fax jobs
All receiveNotes:“All receive” specifies that all the memory is set to receive fax jobs.
Mostly receive“Mostly receive” specifies that most of the memory is set to receive fax jobs.
EqualEqual is the factory default setting. Equal splits the memory for sending and receiving fax jobs into equal amounts.
Mostly sent“Mostly sent” specifies that most of the memory is set to send fax jobs.
All send“ALL send” specifies that all the memory is set to send fax jobs.
Cancel Faxes Allow Don't AllowSpecifies whether the printer may cancel fax jobs Note: If Cancel Faxes is not enabled, it will not appear as an option.
Caller ID FSK DTMFSpecifies type of caller ID being used Note: FSK is the factory default setting.
Fax number masking Off From left From rightSpecifies the direction from which digits are masked in an outgoing fax number Note: The number of characters masked is determined by the “Digits to mask” setting.
Digits to mask 0-58Specifies the number of digits to mask in an outgoing fax number

Fax Send Settings

Menu itemDescription
ResolutionSpecifies quality in dots per inch (dpi). A higher resolution gives greater print quality, but it increases the fax transmission time for outgoing faxes.
Standard
FineNote: Standard is the factory default setting.
Super Fine
Ultra Fine
Original SizeSpecifies the paper size of the document that is being scanned
LetterNote: Letter is the US factory default setting. A4 is the international factory default setting.
Legal
Executive
Folio
Statement
Universal
4 x 6 in.
3 x 5 in.
Business Card
Custom Scan Size <x>
A4
A5
Oficio (Mexico)
A6
JIS B5
Book Original
Auto Size Sense
Mixed Letter/Legal
Sides (Duplex)Specifies how the text and graphics are oriented on the page
OffNotes: • Off is the factory default setting. • Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). • Short edge assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
Long edge
Short edge
ContentSpecifies the type of content that will be scanned to fax
TextNotes: • Text is used when the document is mostly text. • Text/Photo is the factory default setting. Text/Photo is used when the documents are mostly text or line art. • Photograph is used when the document is a high-quality photograph or inkjet print.
Text/Photo
Photograph
DarknessLightens or darkens the output
1-9Note: 5 is the factory default setting.
Dial PrefixA numeric entry field is provided to enter numbers
Dialing Prefix RulesEstablishes a dialing prefix rule
Prefix Rule <x>
Automatic RedialSpecifies the number of times the printer tries to send the fax to a specified number
0-9Note: 5 is the factory default setting.
Redial FrequencySpecifies the number of minutes between redials
1-200
Behind a PABXEnables switchboard blind dialing without a dial tone
Off
On
Enable ECMEnables Error Correction Mode for fax jobs
On
Off
Enable Fax ScansLets you send faxes by scanning at the printer
On
Off
Driver to faxAllows driver to fax jobs to be sent by the printer
On
Off
Allow Save as ShortcutLets you save fax numbers as shortcuts in the printer
On
Off
Dial ModeSpecifies the dialing sound, either as a tone or a pulse.
Tone
Pulse
Max SpeedSpecifies the maximum speed in baud at which faxes are sent
2400
4800
9600
14400
33600
Custom Job scanningLets you scan a document that contains mixed paper sizes into a single file
On
Off
Scan PreviewSpecifies whether a preview will appear on the display for scan jobs
On
Off
Background RemovalAdjusts the amount of background visible on a copy
-4 to +4Note: 0 is the factory default setting.
Lets you automatically center the fax on the page
OnNote: Off is the factory default setting.
Off
Color DropoutSpecifies which color to drop during faxing, and how much to increase or decrease the dropout
Color Dropout
NoneNotes: • None is the factory default setting for Color Dropout. • 128 is the factory default setting for each color threshold.
Red
Green
Blue
Default Red Threshold
0-255
Default Green Threshold
0-255
Default Blue Threshold
0-255
ContrastSpecifies the contrast of the output
Best for contentNote: “Best for content” is the factory default setting.
0-5
Mirror ImageCreates a mirror image of the original document
OnNote: Off is the factory default setting.
Off
Negative ImageCreates a negative image of the original document
OnNote: Off is the factory default setting.
Off
Shadow Detail0-4Adjusts the amount of shadow detail visible on a faxNote: 0 is the factory default setting.
Scan edge to edgeOnOffSpecifies if the original document is scanned edge-to-edge prior to faxingNote: Off is the factory default setting.
Sharpness0-5Adjusts the amount of sharpness on a faxNote: 3 is the factory default setting.
Enable Color Fax ScansOn by defaultNever useAlways useOff by defaultEnables color faxingNote: “Off by default” is the factory default setting.
Auto Convert Color Faxes to MonoFaxesOnOffConverts all outgoing faxes to black and whiteNote: On is the factory default setting.

Fax Receive Settings

Menu itemDescription
Enable Fax Receive On OffAllows fax jobs to be received by the printer Note: On is the factory default setting.
Rings to Answer 1-25Specifies the number of rings before answering an incoming fax job Note: 1 is the factory default setting.
Auto Reduction On OffScales an incoming fax job so it fits the size of the paper loaded in the designated fax source Note: On is the factory default setting.
Paper Source Auto Tray<x> Multi-Purpose FeederSpecifies the paper source selected to supply paper for the printer to print an incoming fax
Output Bin Standard Bin Bin 1<x>Specifies an output bin for received faxes Note: Bin 1 is available only when the finisher is installed.
Sides (Duplex) On OffEnables duplex printing (two-sided printing) for incoming fax jobs
Fax Footer On OffPrints the transmission information at the bottom of each page from a received fax Note: On is the factory default setting.
Max Speed 2400 4800 9600 14400 33600Specifies the maximum speed in baud at which faxes are received
Fax Forwarding Forward Print Print and ForwardEnables forwarding of received faxes to another recipient
Forward to Fax E-mail FTP LDSS eSFSpecifies the type of recipient to which faxes will be forwarded Note: This item is available only from the printer Embedded Web Server.
Forward to ShortcutLets you enter the shortcut number which matches the recipient type (Fax, E-mail, FPT, LDSS, or eSF)
Block No Name Fax On OffEnables blocking of incoming faxes sent from devices with no station ID specified
Banned Fax ListEnables the list of banned fax numbers stored in the printer
Holding Faxes Held Fax Mode Off Always On Manual Scheduled Fax Holding ScheduleEnables fax holding all of the time or according to a set schedule Note: Off is the factory default setting.
Staple On OffSpecifies the default staple setting for the attached finisher Note: Only the settings associated with the installed finisher appear.

Fax Log Settings

Menu itemDescription
Transmission LogEnables printing of a transmission log after each fax job
Print log
Do not print log
Print only for error
Receive Error LogEnables printing of a receive error log following a receive error
Print Never
Print on Error
Auto Print LogsEnables automatic printing of fax logs
OnNote: Logs print after every 200 jobs.
Off
Log Paper SourceSelects the source of the paper used for printing logs
TrayManual Feeder
Log DisplaySpecifies whether printed logs display the dialed number or the station name returned
Remote Station Name
Dialed Number
Enable Job LogEnables access to the Fax Job log
On
Off
Enable Call LogEnables access to the Fax Call log
On
Off
Log Output BinSpecifies the output bin where fax logs are printed
Standard Bin
BinBin

Speaker Settings

Menu itemDescription
Speaker Mode Always Off On until Connected Always OnNotes: · Always Off turns the speaker off. · On until Connected is the factory default setting. The speaker is on and issues a noise until the fax connection is made. · Always On turns the speaker on.
Speaker Volume High LowControls the volume setting Note: High is the factory default setting.
Ringer Volume On OffControls the fax speaker ringer volume Note: On is the factory default setting.

Distinctive Rings

Menu itemDescription
Single RingAnswers calls with a one-ring pattern
OnNote: On is the factory default setting.
Off
Double RingAnswers calls with a double-ring pattern
OnNote: On is the factory default setting.
Off
Triple RingAnswers calls with a triple-ring pattern
OnNote: On is the factory default setting.
Off

Fax Mode (Fax Server Setup) menu

Fax Server mode sends the fax job to a fax server for transmission.

Fax Server Setup

Menu itemDescription
To FormatReply AddressSubjectMessageLets you enter the information using the virtual keyboard on the printer touch screen
Primary SMTP GatewaySpecifies SMTP server port informationNote: 25 is the default SMTP gateway port.
Secondary SMTP GatewaySpecifies SMTP server port informationNote: 25 is the default SMTP gateway port.
Image FormatPDF (.pdf)XPS (.xps)TIFF (.tif)Specifies the image type for scan to fax
ContentTextText/PhotoPhotographSpecifies the type of content that will be scanned to faxNotes:· Text is used when the document is mostly text.· Text/Photo is the factory default setting. Text/Photo is used when the documents are mostly text or line art.· Photograph is used when the document is a high-quality photograph or inkjet print.
Fax ResolutionStandardFineSuper FineUltra FineSpecifies the resolution level for scan to fax
Darkness1-9Lightens or darkens the outputNote: 5 factory default setting.
OrientationSpecifies the orientation of the scanned image
Portrait
Landscape
Original SizeSpecifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting.
Letter
Legal
Executive
Folio
Statement
Universal
4 x 6 in.
3 x 5 in.
Business Card
Custom Scan Size <x>
A4
A5
Oficio (Mexico)
A6
JIS B5
Book Original
Auto Size Sense
Mixed Letter/Legal
Use Multi/Page TIFFProvides a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan to fax job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: • On is the factory default setting. • This menu item applies to all scan functions.
On
Off
Enable Analog ReceiveEnables analog fax receive Note: Off is the factory default setting.
On
Off

E-mail Settings menu

Menu itemDescription
E-mail Server SetupSpecifies e-mail server information
SubjectNote: The message box has a limitation of 512 characters.
Message
E-mail Server Setup Send me a copy Never appears On by default Off by default Always OnSends a copy of the e-mail back to the creator of the e-mail
E-mail Server Setup Max e-mail size 0–65535 KBSpecifies the maximum e-mail size in kilobytes Note: E-mail above the specified size is not sent.
E-mail Server Setup Size Error MessageSends a message when an e-mail is greater than the configured size limit
E-mail Server Setup Limit destinationsSends an e-mail only when the address contains the domain name, such as a company domain name Notes: • E-mail can only be sent to the specified domain. • The limit is one domain.
E-mail Server Setup Web Link Setup Server Login Password Path Base file name Web LinkDefines the path name Note: Defines the path. For example: /directory/path The following characters or symbols are invalid entries for a path name: * : ? < > |.
Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xls)Specifies the format of the file
PDF Version 1.2–1.6Sets the version of the PDF file that will be scanned to e-mail Note: 1.5 is the factory default setting.
Content Text/Photo Photograph TextSpecifies the type of content that will be scanned to e-mail Notes: • Text/Photo is the factory default setting. Text/Photo is used when the documents are mostly text or line art. • Photograph is used when the document is a high-quality photograph or inkjet print. • Text is used when the document is mostly text.
ColorSpecifies whether a job prints in grayscale or color
GrayNote: Gray is the factory default setting.
Color
ResolutionSpecifies how many dots per inch are scanned
75Note: 150 dpi is the factory default setting.
150
200
300
400
600
DarknessLightens or darkens the output
1-9Note: 5 is the factory default setting.
OrientationSpecifies the orientation of the scanned image
PortraitNote: Portrait is the factory default setting.
Landscape
Original SizeSpecifies the paper size of the document that is being scanned
LetterNote: Letter is the US factory default setting. A4 is the international factory default setting.
Legal
Executive
Folio
Statement
Universal
4 x 6 in.
3 x 5 in.
Business Card
Custom Scan Size <x>
A4
A5
Oficio (Mexico)
A6
JIS B5
Book Original
Auto Size Sense
Mixed Letter/Legal
Sides (Duplex)Specifies how the text and graphics are oriented on the page
OffNotes:
Long edge• Off is the factory default setting.
Short edge• Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation).
• Short edge assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
JPEG Quality Best for content 5-90Sets the quality of a JPEG photo image in relation to file size and the quality of the image Notes: ·“Best for content” is the factory default setting. ·5 reduces the file size, but the quality of the image is lessened. ·90 provides the best image quality, but the file size is very large. ·This menu item applies to all scan functions.
E-mail images sent as Attachment Web LinkSpecifies how the images will be sent Note: Attachment is the factory default setting.
Use Multi/Page TIFF On OffProvides a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan to e-mail job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: ·On is the factory default setting. ·This menu item applies to all scan functions.
Transmission Log Print log Do not print log Print only for errorSpecifies whether the transmission log prints Note: “Print log” is the factory default setting.
Log Paper Source Tray <x> Manual Feeder Manual Env MP FeederSpecifies a paper source for printing e-mail logs Note: Tray 1 is the factory default setting.
Log Output Bin Standard Bin Bin <x>Specifies an output bin for the printed e-mail log
E-mail Bit Depth 8 bit 1 bitEnables the Text/Photo mode to have smaller file sizes by using 1-bit images when Color is set to Off. Note: 8 bit is the factory default setting.
Custom Job scanning On OffLets you copy a document that contains mixed paper sizes into a single job
Scan Preview On OffSpecifies whether a preview will appear on the display for scan jobs Note: Off is the factory default setting.
Allow Save as Shortcut On OffLets you save e-mail addresses as shortcuts Notes: · Off is the factory default setting. · When set to Off, the Save as Shortcut button does not appear on the E-mail Destination screen.
Background Removal -4 to +4Adjusts the amount of background visible on a scanned image Note: 0 is the factory default setting.
Auto Center On OffLets you automatically center the copy on the page Note: Off is the factory default setting.
Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255Specifies which color to drop during scanning, and how much to increase or decrease the dropout Notes: · None is the factory default setting for Color Dropout. · 128 is the factory default setting for each color threshold.
Contrast 0-5 Best for contentSpecifies the contrast of the output Note: “Best for content” is the factory default setting.
Mirror Image On OffCreates a mirror image of the original document Note: Off is the factory default setting.
Negative Image On OffCreates a negative image of the original document Note: Off is the factory default setting.
Shadow Detail 0-4Adjusts the amount of shadow detail visible on a scanned image Note: 0 is the factory default setting.
Scan edge to edge On OffSpecifies whether the original document is scanned edge-to-edge Note: Off is the factory default setting.
Sharpness 0-5Adjusts the amount of sharpness on a scanned image Note: 3 is the factory default setting.
Use cc:/bcc: On OffEnables the use of the cc: and bcc: fields Note: Off is the factory default setting.

FTP Settings menu

Menu itemDescription
FormatPDF (.pdf)Secure PDFTIFF (.tif)JPEG (.jpg)XPS (.xps)Specifies the format of the FTP fileNote: PDF (.pdf) is the factory default setting.
PDF Version1.2-1.6Sets the version level of the PDF file for FTPNote: 1.5 is the factory default setting.
ContentText/PhotoPhotographTextSpecifies the type of content that will be scanned to FTPNotes:· Text/Photo is the factory default setting. Text/Photo is used when the documents are mostly text or line art.· Photograph is used when the document is a high-quality photograph or inkjet print· Text is used when the document is mostly text.
ColorGrayColorSpecifies whether a job prints in grayscale or colorNote: Gray is the factory default setting.
Resolution75150200300400600Specifies how many dots per inch are scannedNote: 150 dpi is the factory default setting.
Darkness1-9Lightens or darkens the outputNote: 5 is the factory default setting.
OrientationPortraitLandscapeSpecifies the orientation of the scanned imageNote: Portrait is the factory default setting.
Original SizeLetterLegalExecutiveFolioStatementUniversal4 x 6 in.3 x 5 in.Business CardCustom Scan Size <x>A4A5Oficio (Mexico)A6JIS B5Book OriginalAuto Size SenseMixed Letter/LegalSpecifies the paper size of the document that is being scannedNote: Letter is the US factory default setting. A4 is the international factory default setting.
Sides (Duplex)OffLong edgeShort edgeSpecifies how the text and graphics are oriented on the pageNotes:Off is the factory default setting.Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation).Short edge assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
JPEG QualityBest for content5-90Sets the quality of a JPEG photo image in relation to file size and the quality of the imageNotes:“Best for content” is the factory default setting.5 reduces the file size, but the quality of the image is lessened.90 provides the best image quality, but the file size is very large.This menu item applies to all scan functions.
Use Multi/Page TIFFOnOffProvides a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job.Notes:·On is the factory default setting.·This menu item applies to all scan functions.
Transmission LogSpecifies whether the transmission log prints
Print logNote: “Print log” is the factory default setting.
Do not print log
Print only for error
Log Paper SourceSpecifies a paper source for FTP logs
TrayNote: Tray 1 is the factory default setting.
Manual Feeder
Manual Env
MP Feeder
Log Output BinSpecifies an output bin for the FTP log
Standard Bin
Bin
FTP bit DepthEnables the Text/Photo mode to have smaller file sizes by using 1-bit images when Color is set to Off
8 bitNote: 8 bit is the factory default setting.
1 bit
Base File NameLets you enter a base file name
Custom Job ScanningLets you copy a document that contains mixed paper sizes into a single job
On
Off
Scan PreviewSpecifies whether a preview will appear on the display for scan jobs
OnNote: Off is the factory default setting.
Off
Allow Save as ShortcutEnables shortcut creation for FTP addresses
OnNote: On is the factory default setting.
Off
Background RemovalAdjusts the amount of background visible on a copy
-4 to +4Note: 0 is the factory default setting.
Auto CenterLets you automatically center the copy on the page
OnNote: Off is the factory default setting.
Off
Color DropoutSpecifies which color to drop during scanning, and how much to increase or decrease the dropout
Color DropoutNotes: • None is the factory default setting for Color Dropout. • 128 is the factory default setting for each color threshold.
None
Red
Green
Blue
Default Red Threshold
0-255
Default Green Threshold
0-255
Default Blue Threshold
0-255
Contrast 0-5 Best for contentSpecifies the contrast of the output Note: “Best for content” is the factory default setting.
Mirror Image On OffCreates a mirror image of the original document Note: Off is the factory default setting.
Negative Image On OffCreates a negative image of the original document Note: Off is the factory default setting.
Shadow Detail 0-4Adjusts the amount of shadow detail visible on a scanned image Note: 0 is the factory default setting.
Scan edge to edge On OffSpecifies whether the original document is scanned edge-to-edge Note: Off is the factory default setting.
Sharpness 0-5Adjusts the amount of sharpness on a scanned image Note: 3 is the factory default setting.

Flash Drive menu

Scan Settings

Menu itemDescription
FormatPDF (.pdf)Secure PDFTIFF (.tif)JPEG (.jpg)XPS (.xps)Specifies the format of the file
PDF Version1.2-1.6Sets the version of the PDF file that will be scanned to USBNote: 1.5 is the factory default setting.
ContentText/PhotoPhotographTextSpecifies the type of content that will be scanned to USBNotes:· Text/Photo is the factory default setting. Text/Photo is used when the documents are mostly text or line art.· Photograph is used when the document is a high-quality photograph or inkjet print· Text is used when the document is mostly text.
ColorGrayColorSpecifies whether job prints in grayscale or colorNote: Gray is the factory default setting.
ResolutionSpecifies how many dots per inch are scanned
75Note: 150 dpi is the factory default setting.
150
200
300
400
600
DarknessLightens or darkens the output
1-9Note: 5 is the factory default setting.
OrientationSpecifies the orientation of the scanned image
PortraitNote: Portrait is the factory default setting.
Landscape
Original SizeSpecifies the paper size of the document that is being scanned
LetterNote: Letter is the US factory default setting. A4 is the international factory default setting.
Legal
Executive
Folio
Statement
Universal
4 x 6 in.
3 x 5 in.
Business Card
Custom Scan Size <x>
A4
A5
Oficio (Mexico)
A6
JIS B5
Book Original
Auto Size Sense
Mixed Letter/Legal
Sides (Duplex)Specifies how the text and graphics are oriented on the page
OffNotes: • Off is the factory default setting. • Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). • Short edge assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
Long edge
Short edge
Photo JPEG Quality 5-90Sets the quality of a JPEG photo image in relation to file size and the quality of the image Notes: · 50 is the factory default setting. · 5 reduces the file size, but the quality of the image is lessened. · 90 provides the best image quality, but the file size is very large. · This menu item applies to all scan functions.
JPEG Quality Best for content 5-90Sets the quality of a JPEG text or text/photo image in relation to file size and the quality of the image. Notes: · “Best for content” is the factory default setting. · 5 reduces the file size, but the quality of the image is lessened. · 90 provides the best image quality, but the file size is very large. · This menu item applies to Text, Text/Photo, and all scan functions.
Use Multi/Page TIFF On OffProvides a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan to USB job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: · On is the factory default setting. · This menu item applies to all scan functions.
Scan bit Depth 8 bit 1 bitEnables the Text/Photo mode to have smaller file sizes by using 1-bit images when Color is set to Off Note: 8 bit is the factory default setting.
Base File NameLets you enter a base file name
Custom Job scanning Off OnLets you copy a document that contains mixed paper sizes into a single job
Scan Preview On OffSpecifies whether a preview will appear on the display for scan jobs Note: Off is the factory default setting.
Background Removal -4 to +4Adjusts the amount of background visible on a copy Note: 0 is the factory default setting.
Auto Center On OffLets you automatically center the copy on the page Note: Off is the factory default setting.
Color DropoutSpecifies which color to drop during scanning, and how much to increase or decrease the dropout
Color Dropout
NoneNotes: • None is the factory default setting for Color Dropout. • 128 is the factory default setting for each color threshold.
Red
Green
Blue
Default Red Threshold
0–255
Default Green Threshold
0–255
Default Blue Threshold
0–255
ContrastSpecifies the contrast of the output
0–5Note: “Best for content” is the factory default setting.
Best for content
Mirror ImageCreates a mirror image of the original document
OnNote: Off is the factory default setting.
Off
Negative ImageCreates a negative image of the original document
OnNote: Off is the factory default setting.
Off
Shadow DetailAdjusts the amount of shadow detail visible on a scanned image
0–4Note: 0 is the factory default setting.
Scan edge to edgeSpecifies whether the original document is scanned edge-to-edge
OnNote: Off is the factory default setting.
Off
SharpnessAdjusts the amount of sharpness on a scanned image
0–5Note: 3 is the factory default setting.

Print Settings

Menu itemDescription
CopiesSpecifies the number of copies to print
Paper Source Tray<x> MP Feeder Manual Paper Manual EnvelopeSpecifies the paper source selected to supply paper for the printer to print from the flash drive
Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2)Stacks the pages of a print job in sequence when printing multiple copies Notes: • Off is the factory default setting. No pages will be collated. • The On setting stacks the print job sequentially.
Sides (Duplex)Enables duplex printing (two-sided printing)
On
Off
StapleEnables stapling Note: Off is the factory default setting.
On
Off
Duplex BindingDefines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page
Long EdgeNotes:· Long Edge is the factory default setting.· Long Edge specifies that binding be placed on the left edge of portrait pages and the top edge of landscape pages.· Short Edge specifies that binding be placed on the top edge of portrait pages and the left edge of landscape pages.
Short Edge
OrientationSpecifies the orientation of the print job Note: Auto is the factory default setting.
Auto
Portrait
Landscape
N-up (pages/side)Specifies that multiple-page images be printed on one side of a sheet of paper. This is also referred to as Paper Saver. Notes: · Off is the factory default setting. · The number selected is the number of page images that will print per side.
Off
2 Up
3 Up
4 Up
6 Up
9 Up
12 Up
16 Up
N-up BorderPrints a border around each page image when using N-up Note: None is the factory default setting.
None
Solid
N-up OrderingSpecifies the positioning of multiple-page images when using N-up Notes: · Horizontal is the factory default setting. · Positioning depends on the number of images and whether the images are in portrait or landscape orientation.
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Separator SheetsPlaces a sheet of paper between pages, copies, or jobs based on the value selected Note: None is the factory default setting.
None
Between Copies
Between Jobs
Between Pages
Separator Source Tray<x> Manual Feeder Envelope FeederSpecifies a paper source
Blank Pages Do Not Print PrintSpecifies whether blank pages are inserted in a print job Note: Do Not Print is the factory default setting.

Setup menu

Menu itemDescription
Printer LanguageSets the default printer language
PCL EmulationNotes:·PCL emulation uses a PCL interpreter for processing print jobs. PostScript emulation uses a PS interpreter for processing print jobs.
PS Emulation·PCL is the factory default printer language.·Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language.
Job WaitingSpecifies that print jobs be removed from the print queue if they require unavailable printer options or custom settings. They are stored in a separate print queue, so other jobs print normally. When the missing information and/or options are obtained, the stored jobs print.
OnNotes:·Off is the factory default setting.·This menu appears only if a non-Read Only printer hard disk is installed. This requirement ensures that stored jobs are not deleted if the printer loses power.
Off
Print Area Normal Whole PageSets the logical and physical printable area Notes: ·This menu does not appear if Edge to Edge is enabled in the printer Setup menu. ·Normal is the factory default setting. When attempting to print data in the non-printable area defined by the Normal setting, the printer clips the image at the boundary. ·The Whole Page setting allows the image to be moved into the non-printable area defined by the Normal setting, but the printer will clip the image at the Normal setting boundary. ·The Whole Page setting only affects pages printed using a PCL 5e interpreter. This setting has no effect on pages printed using the PCL XL or PostScript interpreter.
Download Target RAM Flash DiskSets the storage location for downloads Notes: ·RAM is the factory default setting. ·Storing downloads in flash memory or on a printer hard disk places them in permanent storage. Downloads remain in flash memory or on the printer hard disk even when the printer is turned off. ·Storing downloads in RAM is temporary. ·This menu appears only if a flash and/or disk option is installed.
Job Accounting On OffSpecifies whether the printer stores statistical information about the most recent print jobs on the hard disk Notes: ·Off is the factory default setting. Off means the printer does not store job statistics. ·The statistics include a record of print errors, the print time, the job size in bytes, the requested paper size and type, the total number of printed pages, and the total number of copies requested. ·Job Accounting is available only when a printer hard disk is installed and working properly. It should not be Read/Write or Write protected. Job Buffer Size should not be set to 100%. ·Changing this setting from the printer control panel and then exiting the menus causes the printer to reset. The menu selection is updated.
Resource Save On OffSpecifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: · Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. · The On setting retains the downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears, and downloads are not deleted.
Print All Order Alphabetically Newest First Oldest FirstSpecifies the order in which held and confidential jobs are printed when Print All is selected Notes: · Alphabetically is the factory default setting. ·Print jobs always appear in alphabetical order on the printer control panel.

Finishing menu

Menu itemDescription
Sides (Duplex)2 sided1 sidedSpecifies whether duplex (2-sided) printing is set as the default for all print jobsNotes:1 sided is the factory default setting.To set 2-sided printing from the software program: for Windows users, clickFile > Print, and then click Properties, Preferences, Options, or Setup; for Macintosh users, choose File > Print, and then adjust the settings from thePrint dialog and pop-up menus.
Duplex BindingLong EdgeShort EdgeDefines the way duplexed pages are bound and how the printing on the back of thepage is oriented in relation to the printing on the front of the pageNotes:Long Edge is the factory default setting.Long Edge specifies that binding be placed on the left edge of portrait pagesand the top edge of landscape pages.Short Edge specifies that binding be placed on the top edge of portrait pagesand the left edge of landscape pages.
Copies1-999Specifies a default number of copies for each print jobNote: 1 is the factory default setting.
Blank PagesDo Not PrintPrintSpecifies whether blank pages are inserted in a print jobNote: Do Not Print is the factory default setting.
Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2)Stacks the pages of a print job in sequence when printing multiple copies Notes: • Off is the factory default setting. No pages will be collated. • The On setting stacks the print job sequentially. • Both settings print the entire job the number of times specified by the Copies menu setting.
Separator Sheets None Between Copies Between Jobs Between PagesSpecifies whether blank separator sheets are inserted Notes: • None is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collation is set to On. If Collation is set to Off, a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's. • Between Jobs inserts a blank sheet between print jobs. • Between Pages inserts a blank sheet between each page of the print job. This setting is useful when printing transparencies or inserting blank pages in a document for notes.
Separator Source Tray<x> Multi-Purpose Feeder Envelope FeederSpecifies the paper source for separator sheets Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order for Multi-Purpose Feeder to appear as a menu setting.
N-up (pages-side) Off 2-Up 3-Up 4-Up 6-Up 9-Up 12-Up 16-UpSpecifies that multiple-page images be printed on one side of a sheet of paper Notes: • Off is the factory default setting. • The number selected is the number of page images that will print per side.
N-up Ordering Horizontal Reverse Horizontal Reverse Vertical VerticalSpecifies the positioning of multiple-page images when using N-up (pages-sides) Notes: • Horizontal is the factory default setting. • Positioning depends on the number of images and whether the images are in portrait or landscape orientation.
Orientation Auto Landscape PortraitSpecifies the orientation of a multiple-page sheet Note: Auto is the factory default setting. The printer chooses between portrait and landscape.
N-up BorderPrints a border around each page image when using N-up (pages-sides)
NoneNote: None is the factory default setting.
Solid
Staple JobSpecifies whether print jobs are stapled
OffNotes: • This menu item is available only when the StapleSmart Finisher is installed. • Off is the factory default setting. Print jobs are not stapled. • Envelopes are not stapled.
On
Offset PagesStacks copies or print jobs into staggered sets in an output bin
OffNotes: • This menu item appears only when the StapleSmart Finisher is installed. • Off is the factory default setting. No pages are offset during the print job. • Between Jobs offsets each print job. • Between Copies offsets each copy of a print job.
Between Jobs
Between Copies

Quality menu

Menu itemDescription
Print ResolutionSpecifies the printed output resolution Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ.
300 dpi
600 dpi
1200 dpi
1200 Image Q
2400 Image Q
Pixel BoostEnhances the printed quality of small fonts and graphics
OffNotes: • Off is the factory default setting. • Fonts applies this setting only to text. • Horizontally darkens horizontal lines of text and images. • Vertically darkens vertical lines of text and images. • Both Directions darkens horizontal and vertical lines on text and images.
Fonts
Horizontally
Vertically
Both Directions
Toner DarknessLightens or darkens the printed output
1-10Notes: • 8 is the factory default setting. • Selecting a smaller number can help conserve toner.
Enhance Fine Lines On OffEnables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: · Off is the factory default setting. · To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window.
Gray Correction Auto OffAdjusts the gray value of printed output Note: Auto is the factory default setting.
Brightness -6 to +6Adjusts or darkens printed output and conserves toner Notes: · 0 is the factory default setting. · A negative value will darken text, images, and graphics. A positive value will lighten them and conserve toner.
Contrast 0-5Adjusts the degree of difference between levels of gray in printed output Notes: · 0 is the factory default setting. · Higher settings show more difference between levels of gray.

Utilities menu

Menu itemDescription
Remove Held JobsRemoves confidential and held jobs from the printer hard disk
ConfidentialNotes:
Held• Selecting a setting affects only print jobs that are resident in the printer. Bookmarks, jobs on flash drives, and other types of held jobs are not affected.
Not Restored• Selecting Not Restored removes all Print and Hold jobs that were not restored from the disk.
All
Format FlashFormats the flash memory. Flash memory refers to the memory added by installing a flash memory option card in the printer.
YesWarning—Potential Damage: Do not turn off the printer while the flash memory is formatting.
NoNotes: • A flash memory option card must be installed in the printer and operating properly for this menu item to be available. The flash memory option card must not be Read/Write or Write protected. • Selecting Yes deletes all data stored in flash memory. • No cancels the format request.
Delete Downloads on Disk Delete Now Do Not DeleteRemoves downloads from the printer hard disk, including all held Jobs, buffered jobs, and parked jobs. Job accounting information is not affected. Note: Delete Now is the default setting.
Job Acct Stat Print ClearPrints a list of all stored job statistics or deletes the information from the printer hard disk Notes: · A printer hard disk must be installed in the printer and operating properly for this menu item to be available. · Selecting Print prints a list of statistics. · Clear deletes all job statistics stored on the printer hard disk. · The Clear selection will not appear if Job Accounting is set to MarkTrack™ using NPA.
Hex Trace ActivateAssists in isolating the source of a print job problem Notes: · When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed. · To exit or deactivate Hex Trace, turn the printer off or reset the printer.
Coverage Estimator Off OnProvides an estimate of the percentage coverage of black on a page. The estimate is printed on a separate page at the end of each print job. Note: Off is the factory default setting.
LCD Contrast 1-10Adjusts the contrast lighting of the display Notes: · 5 is the factory default setting. · A higher setting makes the display appear lighter. · A lower setting makes the display appear darker.
LCD Brightness 1-10Adjusts the brightness of the backlight on the display Notes: · 5 is the factory default setting. · A higher setting makes the display appear lighter. · A lower setting makes the display appear darker.

PDF menu

Menu itemDescription
Scale to FitScales page content to fit the selected paper size
YesNote: No is the factory default setting.
No
AnnotationsDo Not PrintPrintPrints annotations in a PDFNote: Do Not Print is the factory default setting.

PostScript menu

Menu itemDescription
Print PS ErrorPrints a page containing the PostScript error
OnNote: Off is the factory default setting.
Off
Font PriorityEstablishes the font search order
ResidentNotes: • Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must be installed in the printer and operating properly for this menu item to be available. • The flash memory option or printer hard disk cannot be Read/Write, Write, or password protected. • Job Buffer Size must not be set to 100%.
Flash/Disk

PCL Emul menu

Menu itemDescription
Font SourceSpecifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting. It shows the factory default set of fonts downloaded into printer RAM. • Flash and Disk settings appear only if applicable and show all fonts resident in that option. • Flash and Disk options must be properly formatted and cannot be Read/Write, Write, or password protected. • Download appears only if applicable and shows all the fonts downloaded into printer RAM. • All shows all fonts available to any option.
Resident
Disk
Download
Flash
All
Font NameIdentifies a specific font and the option where it is stored Notes: • Courier 10 is the factory default setting. • The font source abbreviation is R for Resident, F for Flash, K for Disk, and D for download.
<list of available fonts>
Symbol Set 10U PC-8 12U PC-850Specifies the symbol set for each font name Notes: · 10U PC-8 is the US factory default setting. · 12U PC-850 is the international factory default setting. · A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown.
PCL Emulation Settings Pitch 0.08–100Specifies the font pitch for scalable monospaced fonts Notes: · 10 is the factory default setting. · Pitch refers to the number of fixed-space characters per inch (cpi). · Pitch can be increased or decreased in 0.01-cpi increments. · For nonscalable monospaced fonts, the pitch appears on the display but cannot be changed.
PCL Emulation Settings Orientation Portrait LandscapeSpecifies the orientation of text and graphics on the page Notes: · Portrait is the factory default setting. · Portrait prints text and graphics parallel to the short edge of the page. · Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation Settings Lines per Page 1–255Specifies the number of lines that print on each page Notes: · 60 is the US factory default setting. 64 is the international default setting. · The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page.
PCL Emulation Settings A4 Width 198 mm 203 mmSets the printer to print on A4-size paper Notes: · 198 mm is the factory default setting. · The 203-mm setting sets the width of the page to allow the printing of eighty 10-pitch characters.
PCL Emulation Settings Auto CR after LF On OffSpecifies whether the printer automatically performs a carriage return after a line feed control command Note: Off is the factory default setting.
PCL Emulation Settings Auto LF after CR On OffSpecifies whether the printer automatically performs a line feed after a carriage return control command Note: Off is the factory default setting.
Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray <x> Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199Configs the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Notes:Off is the factory default setting.None is not an available selection. It appears only when it is selected by the PCL 5 interpreter.None ignores the Select Paper Feed command.0-199 allows a custom setting to be assigned.
Tray Renumber View Factory Def MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3Lets you view the factory default setting assigned to each tray, drawer, or feeder, even if it has not been installed
Tray Renumber Restore Defaults Yes NoReturns all tray, drawer, and feeder assignments to the factory default settings

HTML menu

Menu itemDescription
Font NameIntl CG TimesSets the default font for HTML documents
Albertus MTIntl CourierNotes:
Antique OliveIntl Univers• The Times font will be used in HTML documents that do not specify a font.
Apple ChanceryJoanna MT• The following fonts appear only if the appropriate DBCS font card is installed: HG-GothicB, MSung-Light, MD_DotumChe, and MingMT-Light.
Arial MTLetter Gothic
Avant GardeLubalin Gothic
BodoniMarigold
BookmanMonaLisa Recut
ChicagoMonaco
ClarendonNew CenturySbk
Cooper BlackNew York
CopperplateOptima
CoronetOxford
CourierPalatino
EurostileStempelGaramond
GaramondTaffy
GenevaTimes
Gill SansTimesNewRoman
GoudyUnivers
HelveticaZapf Chancery
Hoeffler Text
Menu itemDescription
Font Size1-255 ptSets the default font size for HTML documentsNotes:12 pt is the factory default setting.Font size can be increased in 1-point increments.
Scale1-400%Scales the default font for HTML documentsNotes:100% is the factory default setting.Scaling can be increased in 1% increments.
OrientationPortraitLandscapeSets the page orientation for HTML documentsNote: Portrait is the factory default setting.
Margin Size8-255 mmSets the page margin for HTML documentsNotes:19 mm is the factory default setting.Margin size can be increased in 1-mm increments.
BackgroundsSpecifies whether to print backgrounds on HTML documents
Do Not PrintNote: Print is the factory default setting.
Print

Image menu

Menu itemDescription
Auto Fit On OffSelects the optimal paper size, scaling, and orientation Notes: · On is the factory default setting. · The On setting overrides scaling and orientation settings for some images.
Invert On OffInverts bi-tonal monochrome images Notes: · Off is the factory default setting. · The font size can be increased in 1-point increments. · This setting does not apply to GIF or JPEG images.
Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit WidthScales the image to fit the selected paper size Notes: · Best Fit is the factory default setting. · When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation Portrait Landscape Rev Portrait Rev LandscapeSets the image orientation Note: Portrait is the factory default setting.

XPS menu

Menu itemDescription
Print Error PagesPrints a page containing information on errors, including XML markup errors
OffNote: Off is the factory default setting.
On

Booklet Adjustments menu

The Booklet Adjustments menu is available if a booklet finisher is installed. You can select various adjustments from this menu when printing booklets.

To access the Booklet Adjustments menu:

1 Turn the printer off.
2 Hold down 2ABC and 6MNO while turning the printer on.
3 Release the buttons when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration Menu appears.
4 Touch the down arrow until Booklet Adjustments appears.
5 Touch Booklet Adjustments.

Menu itemDescription
Size of paperSpecifies the paper size
A4Note: This setting defaults to the Tray 1 Size value.
A5
Letter
Legal
Executive
Oficio
Folio
Statement
Universal
A3
Tabloid
JIS B4
Total number of sheetsSpecifies the total number of sheets in a booklet
1-2 sheetsNote: The factory default setting is 1-2 sheets.
3 sheets
4 sheets
5-7 sheets
8-15 sheets
Adjust for folding overlapSelect top or bottom overlap based on printed output
Top overlap
Bottom overlap
Adjust for skew during booklet makingSelect skew direction based on printed output
Clockwise skew
Counter-clockwise skew

Help menu

The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides to print all of them at one time.

English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Software and Documentation CD.

Menu itemDescription
Print all guidesPrints all the guides
Copy guideProvides information about making copies and changing settings
E-mail guideProvides information about sending e-mails using addresses, shortcut numbers, or the address book, and changing settings
Fax guideProvides information about sending faxes using fax numbers, shortcut numbers, or the address book, and changing settings
FTP guideProvides information about scanning documents directly to an FTP server using an FTP address, shortcut numbers, or the address book, and changing settings
Information guideProvides help in locating additional information
Print defects guideProvides help in resolving repeating defects in copies or prints
Supplies guideProvides part numbers for ordering supplies

Maintaining the printer

Cleaning the exterior of the printer

1 Make sure that the printer is turned off and unplugged from the wall outlet.

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

2 Remove paper from the standard exit bin.
3 Dampen a clean, lint-free cloth with water.

Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer.

4 Wipe only the outside of the printer, making sure to include the standard exit bin.

Warning-Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.

5 Make sure the standard exit bin is dry before beginning a new print job.

Note: A cleaning kit consisting of wipes for the touch screen and scanner glass is available:

Part namePart number
Cleaning kit (wet and dry wipes)40X0392

Cleaning the scanner glass

Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images.

1 Slightly dampen a soft, lint-free cloth or paper towel with water.
2 Open the scanner cover.

EPSON X862DE - Cleaning the scanner glass - 1

1White underside of the ADF cover
2White underside of the scanner cover
3Scanner glass
4ADF glass

3 Wipe the areas shown and let them dry.
4 Close the scanner cover.

Adjusting scanner registration

Scanner Registration is a process to align the scan area with the paper location. To manually adjust the scanner registration:

1 Turn the printer off.
2 Clean the scanner glass and backing material.
3 Hold down 3 and 6MNO until the progress bar appears.
4 Release the buttons.

The printer performs a power-on sequence, and then the Diagnostic menu appears.

5 Touch the up or down arrow until Scanner Test appears.
6 Touch Scanner Test.

7 Touch the up or down arrow until Scanner Manual Registration appears.
8 Touch Scanner Manual Registration.
9 Touch the left and right arrows to change the settings.
10 Touch Submit.

Storing supplies

Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.

Do not expose supplies to:

  • Direct sunlight
  • Temperatures above 35^ C (95°F)
    High humidity above 80%
  • Salty air
    Corrosive gases
  • Heavy dust

Conserving supplies

There are some settings you can change from the printer control panel that will help you conserve toner and paper.

If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy before printing the remaining copies.

Checking the status of supplies

A message appears on the display when a replacement supply item is needed or when maintenance is required.

Checking the status of supplies from the printer control panel

1 Make sure the printer is on and Ready appears.
2 On the home screen, touch Status/Supplies.

Note: If Status/Supplies is not on the home screen, then print a menu settings page to review the status of the supplies.

Checking the status of supplies from a network computer

Note: The computer must be connected to the same network as the printer.

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section.

2 Click Device Status. The Device Status page appears, displaying a summary of supply levels.

Ordering supplies

To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper.

Ordering toner cartridges

Recommended toner cartridge and part number

Part namePart numberFor printer(s)
High Yield Toner CartridgeX860H21GX860, X862, X864

Ordering a photoconductor kit

When Replace Photoconductor message appears, order a new photoconductor kit.

Part namePart numberFor printer(s)
Photoconductor KitX860H22GX860, X862, X864

Ordering a maintenance kit

When 80 Routine maintenance needed appears, order a maintenance kit. The maintenance kit contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser.

Note: Using certain types of paper may require more frequent replacement of the maintenance kit. The pick rollers, charge roll, transfer roller, and fuser can also be individually ordered and replaced as necessary.

Part namePart numberFor printer(s)
Maintenance kit (low voltage)40X2375X860, X862, X864
Maintenance kit (high voltage)40X2376X860, X862, X864
Maintenance kit (100 volt)40X2377X860, X862, X864
Maintenance kit (for the ADF)40X2734.X860, X862, X864

Ordering staple cartridges

When Staples Low or Staples Empty appears, order the specified staple cartridge.

For more information, see the illustrations inside the stapler door.

Part namePart number
Staple Cartridges-3 pack25A0013

Ordering a cleaning kit

Use the wet and dry wipes from the cleaning kit to clean the scanner glass and touch screen.

Part namePart number
Cleaning kit (wet and dry wipes)40X0392

Replacing supplies

Replacing the toner cartridge

When 88 Cartridge low, 88.yy Replace cartridge, or 88 Replace cartridge to continue appears, or when print becomes faded:

1 Turn the printer off.
2 Open the front door.

EPSON X862DE - Replacing the toner cartridge - 1

3 Grasp the handle and pull out the cartridge.

EPSON X862DE - Replacing the toner cartridge - 2

4 Unpack a new cartridge.

EPSON X862DE - Replacing the toner cartridge - 3

Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems.

5 Firmly shake the cartridge side-to-side several times to redistribute the toner.

EPSON X862DE - Replacing the toner cartridge - 4

6 Insert the new cartridge into the printer. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed.

EPSON X862DE - Replacing the toner cartridge - 5

7 Close the front door.

EPSON X862DE - Replacing the toner cartridge - 6

Replacing the photoconductor

You can determine approximately how full the photoconductor is by printing the printer settings configuration sheet. This helps you decide when you might need to order replacement supplies.

To ensure print quality and to avoid damage to the printer, the printer stops operating after the photoconductor has reached a maximum of 60,000 pages. The printer automatically notifies you before the photoconductor reaches this point.

When 84 Replace photoconductor or 84 Photoconductor low appears, order a new photoconductor immediately. While the printer may continue to function properly after the photoconductor has reached its official end-of-life, print quality significantly decreases.

EPSON X862DE - Replacing the photoconductor - 1

To replace the photoconductor:

1 Turn the printer off.
2 Open the front door.

EPSON X862DE - Replacing the photoconductor - 2

Note: The photoconductor cannot be pulled out if Side Door A is closed.

3 Lower Side Door A.

EPSON X862DE - Replacing the photoconductor - 3

4 Pull the photoconductor out of the printer.

EPSON X862DE - Replacing the photoconductor - 4

Place the photoconductor on a flat, clean surface.

5 Unpack the new photoconductor.

EPSON X862DE - Replacing the photoconductor - 5

6 Align and insert the end of the photoconductor.

EPSON X862DE - Replacing the photoconductor - 6

7 Remove the tape from the top of the photoconductor.

EPSON X862DE - Replacing the photoconductor - 7

8 Push the photoconductor as far as it will go.

EPSON X862DE - Replacing the photoconductor - 8

The photoconductor clicks into place when correctly installed.

9 Close Side Door A.

EPSON X862DE - Replacing the photoconductor - 9

10 Close the front door.

EPSON X862DE - Replacing the photoconductor - 10

Note: After you insert the photoconductor and close all the doors, the printer performs a motor cycle and clears the Replace Photoconductor warnings.

The printer returns to the Ready state.

Moving the printer

Before moving the printer

EPSON X862DE - Before moving the printer - 1

CAUTION—POTENTIAL INJURY: The printer weighs more than 55 kg (121 lb), and requires at least four persons or a properly rated mechanical handling system to lift it safely.

EPSON X862DE - Before moving the printer - 2

Follow these guidelines to avoid personal injury or printer damage:

  • Use at least four people or a properly rated mechanical handling system to lift the printer.
  • Turn off the printer using the power switch, and then unplug the power cord from the wall outlet.
  • Disconnect all cords and cables from the printer before moving it.
  • Remove all printer options before moving the printer.

Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.

Removing the optional trays

1 Remove the printer tray.
2 Remove the two thumbscrews and save them.

EPSON X862DE - Removing the optional trays - 1

3 Place the tray into the printer.

EPSON X862DE - Removing the optional trays - 2

4 Remove the cable cover.

EPSON X862DE - Removing the optional trays - 3

5 Disconnect the optional drawer connector.

EPSON X862DE - Removing the optional trays - 4

6 Attach the cable cover.

EPSON X862DE - Removing the optional trays - 5

7 Lift the printer off the trays.

Moving the printer to another location

The printer and options can be safely moved to another location by following these precautions:

  • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options.
  • Keep the printer in an upright position.
  • Avoid severe jarring movements.

Shipping the printer

When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.

Administrative support

Finding advanced networking and administrator information

This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.

Using the Embedded Web Server

If the printer is installed on a network, the Embedded Web Server is available for a range of functions including:

Viewing a virtual display of the printer control panel
- Checking the status of the printer supplies
- Configuring printer settings
- Configuring network settings
Viewing reports

To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.

Notes:

  • If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
  • For more information, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.

Checking the virtual display

When the Embedded Web Server is open, a virtual display appears in the top left corner of the screen. It works as an actual display would work on a printer control panel, showing printer messages.

To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

The virtual display appears in the top left corner of the screen.

Checking the device status

Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the device status:

1 Type the printer IP address in the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2 Click Device Status.

Setting up e-mail alerts

You can have the printer send you an e-mail when the supplies are getting low or when the paper needs to be changed, added, or unjammed.

To set up e-mail alerts:

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2 Click Settings.
3 Under Other Settings, click E-mail Alert Setup.
4 Select the items for notification, and type in the e-mail addresses.
5 Click Submit.

Note: See your system support person to set up the e-mail server.

Viewing reports

You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies.

To view reports from a network printer:

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2 Click Reports, and then click the type of report you want to view.

Adjusting the brightness of the display

If you are having trouble reading your display, the LCD brightness can be adjusted through the Settings menu.

1 Make sure the printer is on and Ready appears.
2 On the home screen, touch

3 Touch Settings.
4 Touch General Settings.
5 Touch the down arrow until Screen Brightness appears.
6 Touch the arrows to increase or decrease the brightness. Brightness settings can be adjusted from 20-100 (100 is the factory default setting).
7 Touch Submit.
8 Touch

Restoring the factory default settings

If you want to retain a list of the current menu settings for reference, then print a menu settings page before you restore the factory default settings. For more information, see "Printing a menu settings page" on page 37.

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default setting. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.

1 Make sure the printer is on and Ready appears.
2 On the home screen, touch
3 Touch Settings.
4 Touch General Settings.
5 Touch the down arrow until Factory Defaults appears.
6 Touch the left or right arrow until Restore Now appears.
7 Touch Submit.
8 Touch

Troubleshooting

Solving basic problems

Solving basic printer problems

If there are basic printer problems, or the printer is unresponsive, make sure:

  • The power cord is plugged into the printer and a properly grounded electrical outlet.
  • The electrical outlet is not turned off by any switch or breaker.
  • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
  • Other electronic equipment plugged into the outlet is working.
  • The printer is turned on. Check the printer power switch.
  • The printer cable is securely attached to the printer and the host computer, print server, option, or other network device.
  • All options are properly installed.
  • The printer driver settings are correct.

Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem.

Printer control panel display is blank or displays only diamonds

The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.

If the clock graphic and Ready do not appear, then turn the printer off and contact Customer Support.

Embedded Web Server does not open

These are possible solutions. Try one or more of the following:

CHECK THE NETWORK CONNECTIONS

Make sure the printer and computer are turned on and connected to the same network.

CHECK THE NETWORK SETTINGS

Depending on the network settings, you may need to type https:// instead of http:// before the printer IP address to access the Embedded Web Server. For more information, see your system administrator.

Understanding printer messages

An error has occurred with the Flash Drive. Please remove and re-insert the drive.

Try one or more of the following:

  • Remove and reinsert the flash drive.
  • If the error message remains, the flash memory may be defective and require replacing.

Change to

You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:

  • Select the paper tray with the correct paper size or type.
  • Touch Use current [src] to ignore the message and print from the tray selected for the print job.
  • Touch Continue to continue the job if the correct size and type are loaded in the tray, and this size and type are specified in the printer control panel Paper menu.

Note: If you touch Continue when there is no paper in the tray, the job is not continued.

  • Touch Cancel job to cancel the current job.

Change to load

You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:

  • Select the paper tray with the correct paper size or type.
  • Touch Use current [src] to ignore the message and print from the tray selected for the print job.
  • Touch Continue to continue the job if the correct size and type are loaded in the tray, and this size and type are specified in the printer control panel Paper menu.

Note: If you touch Continue when there is no paper in the tray, the job is not continued.

  • Touch Cancel job to cancel the current job.

Change to

You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:

  • Select the paper tray with the correct paper size or type.
  • Touch Use current [src] to ignore the message and print from the tray selected for the print job.
  • Touch Continue to continue the job if the correct size and type are loaded in the tray, and this size and type are specified in the printer control panel Paper menu.

Note: If you touch Continue when there is no paper in the tray, the job is not continued.

  • Touch Cancel job to cancel the current job.

Change to load

You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:

  • Select the paper tray with the correct paper size or type.
  • Touch Use current [src] to ignore the message and print from the tray selected for the print job.
  • Touch Continue to continue the job if the correct size and type are loaded in the tray, and this size and type are specified in the printer control panel Paper menu.

Note: If you touch Continue when there is no paper in the tray, the job is not continued.

  • Touch Cancel job to cancel the current job.

Change to

You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:

  • Select the paper tray with the correct paper size or type.
  • Touch Use current [src] to ignore the message and print from the tray selected for the print job.
  • Touch Continue to continue the job if the correct size and type are loaded in the tray, and this size and type are specified in the printer control panel Paper menu.

Note: If you touch Continue when there is no paper in the tray, the job is not continued.

  • Touch Cancel job to cancel the current job.

Change to load

You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:

  • Select the paper tray with the correct paper size or type.
  • Touch Use current [src] to ignore the message and print from the tray selected for the print job.
  • Touch Continue to continue the job if the correct size and type are loaded in the tray, and this size and type are specified in the printer control panel Paper menu.

Note: If you touch Continue when there is no paper in the tray, the job is not continued.

  • Touch Cancel job to cancel the current job.

Change to

You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:

  • Select the paper tray with the correct paper size or type.
  • Touch Use current [src] to ignore the message and print from the tray selected for the print job.
  • Touch Continue to continue the job if the correct size and type are loaded in the tray, and this size and type are specified in the printer control panel Paper menu.

Note: If you touch Continue when there is no paper in the tray, the job is not continued.

  • Touch Cancel job to cancel the current job.

Change to load

You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:

  • Select the paper tray with the correct paper size or type.
  • Touch Use current [src] to ignore the message and print from the tray selected for the print job.
  • Touch Continue to continue the job if the correct size and type are loaded in the tray, and this size and type are specified in the printer control panel Paper menu.

Note: If you touch Continue when there is no paper in the tray, the job is not continued.

  • Touch Cancel job to cancel the current job.

Check guides

The refers to the multipurpose feeder. The printer cannot determine the size of the paper.

Try one or more of the following:

  • Readjust the paper guides.
  • Check the tray configuration.

Check orientation or guides

The printer does not know the actual paper size that is loaded in a tray due to an incorrect paper orientation setting, or because tray guides are not in the proper location.

Try one or more of the following:

  • Move the guides in the tray to the correct positions for the paper size loaded.
  • Make sure the paper size setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:

  • For Windows users, specify the size from Print Properties.
  • For Macintosh users, specify the size from the Page Setup dialog.

Close door

Close the specified door.

Close cover

Close the specified cover to clear the message.

Close surface H

Close the specified cover to clear the message.

Disk corrupted

The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted.

Touch Reformat disk to reformat the hard disk and clear the message.

Note: Reformating the disk deletes all the files currently stored on the disk.

Empty the hole punch box

Empty the hole punch box, and then reinsert it into the finisher. Wait for the message to clear.

An error occurred on the Weblink server, or the server is not configured properly. Touch Continue to clear the message. If the message appears again, contact your system support person.

Disk Full - Scan Job Canceled

The scan job canceled or stopped due to insufficient printer hard disk space.

Touch Continue to clear the message.

Fax memory full

There is not enough memory to send the fax job.

Touch Continue to clear the message.

Fax server 'To Format' not set up. Contact system administrator.

The printer is in Fax Server mode, but the Fax Server setup has not been completed.

Try one or more of the following:

  • Touch Continue to clear the message.
  • Complete the Fax Server setup. If the message appears again, contact your system support person.

Fax Station Name not set up

The Fax Station Name has not been entered. Sending and receiving faxes is disabled until fax is configured properly.

Try one or more of the following:

  • Touch Continue to clear the message.
  • Complete the Analog Fax Setup. If the message appears again, contact your system support person.

Fax Station Number not set up

The Fax Station Number has not been entered. Sending and receiving faxes is disabled until fax is configured properly.

Try one or more of the following:

  • Touch Continue to clear the message.
  • Complete the Analog Fax Setup. If the message appears again, contact your system support person.

Insert Tray

Insert the specified tray into the printer.

Load with

is a tray or feeder, and is a paper type or size.

Try one or more of the following:

  • Load the specified paper in the tray.
  • Touch Continue to clear the message and continue printing.

If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source.

  • Cancel the current job.

Load with

Try one or more of the following:

  • Load the specified paper in the tray.
  • Touch Continue to clear the message and continue printing.

If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source.

  • Cancel the current job.

Load with

Try one or more of the following:

  • Load the specified paper in the tray.
  • Touch Continue to clear the message and continue printing.

If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source.

  • Cancel the current job.

Load with

Try one or more of the following:

  • Load the specified paper in the tray.
  • Touch Continue to clear the message and continue printing.

If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source.

  • Cancel the current job.

Load with

Try one or more of the following:

  • Load the specified paper in the tray.
  • Touch Continue to clear the message and continue printing.

If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source.

  • Cancel the current job.

Load manual feeder with

< x> is a paper type or size.

Try one or more of the following:

  • Load the specified paper in the multipurpose feeder.
  • Touch Continue to clear the message and continue printing.

If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source.

  • Cancel the current job.

Load Manual Feeder with

Try one or more of the following:

  • Load the specified paper in the multipurpose feeder.
  • Touch Continue to clear the message and continue printing.

If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source.

  • Cancel the current job.

Load Manual Feeder with

Try one or more of the following:

  • Load the specified paper in the multipurpose feeder.
  • Touch Continue to clear the message and continue printing.

If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source.

  • Cancel the current job.

Load Manual Feeder with

Try one or more of the following:

  • Load the specified paper in the multipurpose feeder.
  • Touch Continue to clear the message and continue printing.

If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source.

  • Cancel the current job.

Load Manual Feeder with

Try one or more of the following:

  • Load the specified paper in the multipurpose feeder.
  • Touch Continue to clear the message and continue printing.

If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source.

  • Cancel the current job.

Load Staples [G5, G11, G12]

Try one or more of the following:

  • Replace the specified staple cartridge in the finisher.
  • Touch Continue to clear the message and continue printing.
  • Touch Cancel job to cancel the print job.

Memory full, cannot print faxes

There is not enough memory to print the fax job.

Touch Continue to clear the message without printing. Held faxes will attempt to print after the printer has been restarted.

Remove paper from

Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.

If removing the paper does not clear the message, then touch Continue.

Remove paper from all bins

Remove the paper from all of the bins. The printer automatically senses paper removal and resumes printing.

If removing the paper does not clear the message, then touch Continue.

Remove paper from bin

Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.

If removing the paper does not clear the message, then touch Continue.

Remove paper from standard output bin

Remove the stack of paper from the standard exit bin.

Replace all originals if restarting job.

One or more messages which interrupted a scan job are now cleared. Replace the original documents in the scanner to restart the scan job.

Try one or more of the following:

  • Touch Cancel Job if a scan job is processing when the message appears. This cancels the job and clears the message.
  • Touch Scan from Automatic Document Feeder if the page jam recovery is active. Scanning resumes from the ADF immediately after the last successfully scanned page.
  • Touch Scan from flatbed if page jam recovery is active. Scanning resumes from the scanner glass immediately after the last successfully scanned page.
  • Touch Finish job without further scanning if page jam recovery is active. The job ends at the last successfully scanned page, but the job is not canceled. Successfully scanned pages go to their destination: copy, fax, e-mail, or FTP.
  • Touch Restart job if job recovery is active. The message clears. A new scan job containing the same parameters as the previous job starts.

Replace last scanned page and jammed originals if restarting job.

One or more messages which interrupted a scan job are now cleared. Replace the original documents in the scanner to restart the scan job.

Try one or more of the following:

  • Touch Cancel Job if a scan job is processing when the message appears. This cancels the job and clears the message.
  • Touch Scan from Automatic Document Feeder if the page jam recovery is active. Scanning resumes from the ADF immediately after the last successfully scanned page.
  • Touch Scan from flatbed if page jam recovery is active. Scanning resumes from the scanner glass immediately after the last successfully scanned page.
  • Touch Finish job without further scanning if page jam recovery is active. The job ends at the last successfully scanned page, but the job is not canceled. Successfully scanned pages go to their destination: copy, fax, e-mail, or FTP.
  • Touch Restart job if job recovery is active. The message clears. A new scan job containing the same parameters as the previous job starts.

Restore Held Jobs?

Try one or more of the following:

  • Touch Continue to restore all held jobs stored on the printer hard disk.
  • Touch Do not restore if you do not want any print jobs to be restored.

Replace jammed originals if restarting job.

One or more messages which interrupted a scan job are now cleared. Replace the original documents in the scanner to restart the scan job.

Try one or more of the following:

  • Touch Cancel Job if a scan job is processing when the message appears. This cancels the job and clears the message.
  • Touch Scan from Automatic Document Feeder if the page jam recovery is active. Scanning resumes from the ADF immediately after the last successfully scanned page.
  • Touch Scan from flatbed if page jam recovery is active. Scanning resumes from the scanner glass immediately after the last successfully scanned page.
  • Touch Finish job without further scanning if page jam recovery is active. The job ends at the last successfully scanned page, but the job is not canceled. Successfully scanned pages go to their destination: copy, fax, e-mail, or FTP.
  • Touch Restart job if job recovery is active. The message clears. A new scan job containing the same parameters as the previous job starts.

Scan Document Too Long

The scan job exceeds the maximum number of pages. Touch Cancel Job to clear the message.

Scanner ADF Cover Open

The ADF cover is open. The message clears when the cover is closed.

Scanner jam, remove all originals from the scanner

Clear all original documents from the scanner.

Scanner Jam Access Cover Open

Close the bottom ADF door to clear the message.

Serial

The printer is using a serial cable connection. The serial port is the active communication link.

Some held jobs were not restored

Touch Continue to delete the specified job.

Note: Some held jobs are not restored. They stay on the hard disk and are inaccessible.

30 Invalid refill, change cartridge

Remove the print cartridge, and then install a supported one.

31.yy Replace defective or missing cartridge

The toner cartridge is either missing or not functioning properly.

Try one or more of the following:

  • Remove the toner cartridge, and then reinstall it.
  • Remove the toner cartridge, and then install a new one.

32 Cartridge part number unsupported by device

Remove the print cartridge, and then install a supported one.

34 Short paper

Try one or more of the following:

  • Load the appropriate paper or other specialty media in the proper tray.
  • Touch Continue to clear the message and print the job using a different paper tray.
  • Check tray length and width guides and make sure the paper is properly loaded in the tray.
  • Check the Print Properties or Print dialog settings to make sure the print job is requesting the correct paper size and type.
  • Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed.
  • Cancel the current print job.

34 Incorrect media, check guides

Try one or more of the following:

  • Load the appropriate paper or other specialty media in the tray.
  • Press the up or down arrow button until Continue appears, and then press to clear the message and print the job using a different tray.

35 Insufficient memory to support Resource Save feature

Try one or more of the following:

  • Touch Continue to disable Resource Save and continue printing.
  • To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the menus to activate the link buffer changes. When Ready appears, enable Resource Save.
    Install additional memory.

37 Insufficient memory to collate job

Try one or more of the following:

  • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.
  • Cancel the current print job.

37 Insufficient memory for Flash Memory Defragment operation

Try one or more of the following:

  • Touch Continue to stop the defragment operation and continue printing.
  • Delete fonts, macros, and other data in printer memory.
  • Install additional printer memory.

37 Insufficient memory, some Held Jobs were deleted

The printer deleted some held jobs in order to process current jobs.

Touch Continue to clear the message.

37 Insufficient memory, some held jobs will not be restored

The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.

Press the up or down arrow button until Continue appears, and then press to clear the message.

38 Memory full

Try one or more of the following:

  • Touch Continue to clear the message.
  • Cancel the current print job.
    Install additional printer memory.

39 Complex page, some data may not have printed

Try one or more of the following:

  • Touch Continue to clear the message and continue printing.
  • Cancel the current print job.
    Install additional printer memory.

50 PPDS font error

Try one or more of the following:

  • Touch Continue to clear the message and continue printing.
  • The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text.
  • Cancel the current print job.

51 Defective flash detected

Try one or more of the following:

  • Touch Continue to clear the message and continue printing.
  • Cancel the current print job.

52 Not enough free space in flash memory for resources

Try one or more of the following:

  • Touch Continue to clear the message and continue printing.
    Downloaded fonts and macros not previously stored in flash memory are deleted.
  • Delete fonts, macros, and other data stored in flash memory.
  • Upgrade to a larger capacity flash memory card.

53 Unformatted flash detected

Try one or more of the following:

  • Touch Continue to stop the defragment operation and continue printing.
  • Format the flash memory. If the error message remains, the flash memory may be defective and require replacing

54 Network software error

< x > is the number of the network connection.

Try one or more of the following:

  • Touch Continue to continue printing.
  • Turn the printer off and then back on to reset the printer.
  • Upgrade (flash) the network firmware in the printer or print server.

54 Serial option error

< x> is the number of the serial option.

Try one or more of the following:

  • Check that the serial cable is connected correctly and is the proper one for the serial port.
  • Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and host computer.
  • Touch Continue to continue printing.
  • Turn the printer power off and then back on to reset the printer.

54 Standard network software error

Try one or more of the following:

  • Touch Continue to continue printing.
  • Turn the printer off and then back on to reset the printer.

  • Upgrade (flash) the network firmware in the printer or print server.

55Unsupported option in slot

< x> is a slot on the printer system board.

Try one or more of the following:

1 Turn the printer power off.
2 Unplug the power cord from the wall outlet.
3 Remove the unsupported option card from the printer system board.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer power back on.

56 Parallel port disabled

x > is the number of the parallel port.

Try one or more of the following:

  • Touch Continue to clear the message.
    The printer discards any data received through the parallel port.
  • Make sure the Parallel Buffer menu item is not set to Disabled.

56 Serial port disabled

is the number of the serial port.

Try one or more of the following:

  • Touch Continue to clear the message.
    The printer discards any data received through the serial port.
  • Make sure the Serial Buffer menu item is not set to Disabled.

56 Standard parallel port disabled

Try one or more of the following:

  • Touch Continue to clear the message.
    The printer discards any data received through the parallel port.
  • Make sure the Parallel Buffer menu item is not set to Disabled.

56 Standard USB port disabled

Try one or more of the following:

  • Touch Continue to clear the message.
    The printer discards any data received through the USB port.
  • Make sure the USB Buffer menu item is not set to Disabled.

56 USB port disabled

< x> is the number of the USB port.

Try one or more of the following:

  • Touch Continue to clear the message.

The printer discards any data received through the USB port.

  • Make sure the USB Buffer menu item is not set to Disabled.

57 Configuration change, held jobs were not restored

Since the time the jobs were stored on the printer hard disk something has changed in the printer to invalidate the held jobs. Possible changes include:

  • The printer firmware has been updated.
  • Paper input, output, or duplex options needed for the print job were removed.
  • The print job was created using data from a device in the USB port and the device is no longer in the port.
  • The printer hard disk contains jobs that were stored while installed in a different printer model.

Touch Continue to clear the message.

58 Too many bins attached

1 Turn the printer power off.
2 Unplug the power cord from the wall outlet.
3 Remove the additional bins.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer power back on.

58 Too many disks installed

1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the extra disks.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.

58 Too many flash options installed

1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the excess flash memory.

4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.

58 Too many trays attached

1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the additional trays.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.

61 Remove defective disk

Try one or more of the following:

  • Touch Continue to clear the message and continue printing.
  • Install a different printer hard disk before performing any operations that require a printer hard disk.

62 Disk full

Try one or more of the following:

  • Touch Continue to clear the message and continue processing.
  • Delete fonts, macros, and other data stored on the printer hard disk.
    Install a larger printer hard disk.

63 Unformatted disk

Try one or more of the following:

  • Touch Continue to clear the message and continue printing.
  • Format the printer hard disk.

If the error message remains, the hard disk may be defective and require replacing.

80 Routine maintenance needed

The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser.

84 Insert photoconductor

Install the specified photoconductor to clear the message.

84 Photoconductor low

1 Press the up or down arrow button until Continue appears, and then press

EPSON X862DE - Photoconductor low - 1

2 Order a replacement photoconductor immediately. When print quality is reduced, install the new photoconductor.

84 Replace photoconductor

The printer will not print any more pages until the photoconductor is replaced.

Replace the specified photoconductor.

84 Photoconductor abnormal

An unacceptable photoconductor has been installed in the device. Replace the photoconductor.

88 Cartridge low

The toner is low. Replace the print cartridge, and then touch Continue to clear the message and continue printing.

88 Replace cartridge to continue

Replace the toner cartridge.

298.01 Scanner Missing - Cable Unplugged

The scanner was not detected. Make sure the scanner is properly connected.

1565 Emulation error, load emulation option

The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card.

To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.

Clearing jams

Jam error messages appear on the control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed.

Avoiding jams

The following hints can help you avoid jams:

Paper tray recommendations

  • Make sure the paper lies flat in the tray.
  • Do not remove a tray while the printer is printing.

  • Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.

  • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
  • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly against the paper or envelopes.
  • Push the tray in firmly after loading paper.

Paper recommendations

  • Use only recommended paper or specialty media.
  • Do not load wrinkled, creased, damp, bent, or curled paper.
  • Flex, fan, and straighten paper before loading it.

EPSON X862DE - Paper recommendations - 1

EPSON X862DE - Paper recommendations - 2

  • Do not use paper that has been cut or trimmed by hand.
  • Do not mix paper sizes, weights, or types in the same stack.
  • Make sure all sizes and types are set correctly in the printer control panel menus.
  • Store paper per the manufacturer's recommendations.

Understanding jam numbers and locations

When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.

EPSON X862DE - Understanding jam numbers and locations - 1

EPSON X862DE - Understanding jam numbers and locations - 2

Jam numbersWhat to do
200–202Open Door A, and then remove the jam.
203Open Doors A and E, and then remove any jams.
230Lower the duplex unit (Door D), and then remove the jam. Open Doors A and E, and then remove any jams.
231Lower the duplex unit (Door D), and then remove the jam. Open Door A, and then remove the jam.
24xOpen each tray, and then remove any jams.
2501 Remove all media from the multipurpose feeder. 2 Flex and stack the media. 3 Reload the multipurpose feeder. 4 Adjust the paper guide.
280–281Open Door A, and then remove the jam. Lift Door F, and then remove the jam.
282Lift Door F, and then remove the jam.
283Open Door H, and then remove the jam.
284Lower the duplex unit (Door D), and then remove the jam. Open Doors A and E, and then remove any jams.
285–286Open Door H, and then remove the jam.
287–288Open Doors F and G, and then remove the jam.
289Open Door G, and then remove the jam.
290–294 jamsOpen the ADF cover and the scanner cover, and then remove any jams.
293• On the touch screen, select the location of your original document. • Finish your job without further scanning. • Restart scanning. • Cancel the job and clear the message.

200-201 paper jams

1 Open Door A by pushing the release latch up and lowering the door.

EPSON X862DE - 200-201 paper jams - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

2 Pull the jam up and toward you.

EPSON X862DE - 200-201 paper jams - 2

Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed.

3 Close Door A.

202 paper jam

1 Open Door A by pushing the release latch up and lowering the door.

EPSON X862DE - paper jam - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

2 Pull the jam up and toward you.

EPSON X862DE - paper jam - 2

Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed.

3 Close Door A.

203, 230-231 paper jams

203 paper jam

1 Open Door A by pushing the release latch up and lowering the door.

EPSON X862DE - paper jam - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

2 Open Door E by pushing the release latch and lowering the door.

EPSON X862DE - paper jam - 2

3 Pull the jam up.

EPSON X862DE - paper jam - 3

4 Close Door E.
5 Close Door A.

230 paper jam

1 Open Door D.

EPSON X862DE - paper jam - 1

2 Remove the jam.

EPSON X862DE - paper jam - 2

3 Close Door D.
4 Open Door A by pushing the release latch up and lowering the door.

EPSON X862DE - paper jam - 3

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

5 Open Door E by pushing the release latch and lowering the door.

EPSON X862DE - paper jam - 4

6 Pull the jam up.

EPSON X862DE - paper jam - 5

7 Close Door E.
8 Close Door A.

231 paper jam

1 Open Door D.

EPSON X862DE - paper jam - 1

2 Remove the jam.

EPSON X862DE - paper jam - 2

3 Close Door D.

4 Open Door A by pushing the release latch up and lowering the door.

EPSON X862DE - paper jam - 3

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

5 Pull the jam up and toward you.

EPSON X862DE - paper jam - 4

Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed.

6 Close Door A.

24x paper jam

Jam in Tray 1

1 Remove Tray 1 from the printer.

EPSON X862DE - Jam in Tray 1 - 1

2 Remove the jam.

EPSON X862DE - Jam in Tray 1 - 2

3 Insert Tray 1.

If all jams are cleared, then the printer resumes printing.

Clearing Area A

1 Open Door A by pushing the release latch up and lowering the door.

EPSON X862DE - Clearing Area A - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

2 Pull the jam up and toward you.

EPSON X862DE - Clearing Area A - 2

Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed.

3 Close Door A.

Clearing Area B

1 Open Door B.

EPSON X862DE - Clearing Area B - 1

2 Pull the jam up and toward you.

EPSON X862DE - Clearing Area B - 2

3 Close Door B.
4 Touch Continue.

Clearing Area C

1 Open Door C.

EPSON X862DE - Clearing Area C - 1

2 Pull the jam up and toward you.

EPSON X862DE - Clearing Area C - 2

3 Close Door C.
4 Touch Continue.

250 paper jam

1 Remove the paper from the multipurpose feeder.

EPSON X862DE - paper jam - 1

2 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
3 Load the paper into the multipurpose feeder.
4 Adjust the paper guide to rest lightly against the edge of the paper.

280-282 paper jams

280-281 paper jams

1 Open Door A by pushing the release latch up and lowering the door.

EPSON X862DE - 280-281 paper jams - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

2 Pull the jam up and toward you.

EPSON X862DE - 280-281 paper jams - 2

Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed.

3 Close Door A.
4 Open Door F.

EPSON X862DE - 280-281 paper jams - 3

5 Remove the jam.

EPSON X862DE - 280-281 paper jams - 4

6 Close Door F.

282 paper jam

1 Open Door F.

EPSON X862DE - paper jam - 1

2 Remove the jam.

EPSON X862DE - paper jam - 2

3 Close Door F.

283, 289 staple jams

283 paper jam

1 Lift Door H.

EPSON X862DE - paper jam - 1

2 Remove the jam.

EPSON X862DE - paper jam - 2

3 Close Door H.

289 staple error

1 Open Door G.

EPSON X862DE - staple error - 1

2 Hold the lever on the staple cartridge holder, and move the holder to the right.

EPSON X862DE - staple error - 2

3 Firmly pull the colored tab to remove the staple cartridge.

EPSON X862DE - staple error - 3

4 Use the metal tab to lift the staple guard, and then pull out the sheet of staples. Discard the entire sheet.

EPSON X862DE - staple error - 4

5 Look through the clear covering on the bottom of the cartridge holder to make sure no staples are jammed at the entrance.

6 Press down on the staple guard until it snaps securely into place.

EPSON X862DE - staple error - 5

7 Push the cartridge holder firmly into the stapler until the holder clicks into place.

EPSON X862DE - staple error - 6

8 Close Door G.

Priming Stapler appears. Priming ensures the stapler is functioning properly.

28x paper jam

284 paper jam

1 Open Door F.

EPSON X862DE - paper jam - 1

2 Remove the jam.

EPSON X862DE - paper jam - 2

3 Close Door F.

4 Open Door G.

EPSON X862DE - paper jam - 3

5 Remove the jam.
6 Close Door G.
7 Lift Door H.

EPSON X862DE - paper jam - 4

8 Remove the jam.

EPSON X862DE - paper jam - 5

9 Close Door H.

285-286 paper jams

1 Lift Door H.

EPSON X862DE - 285-286 paper jams - 1

2 Remove the jam.

EPSON X862DE - 285-286 paper jams - 2

3 Close Door H.

287-288 paper jams

1 Open Door F.

EPSON X862DE - 287-288 paper jams - 1

2 Remove the jam.

EPSON X862DE - 287-288 paper jams - 2

3 Close Door F.
4 Open Door G.

EPSON X862DE - 287-288 paper jams - 3

5 Remove the jam.
6 Close Door G.

290-294 paper jams

1 Remove all original documents from the ADF.
2 Lift the ADF cover latch.
3 Open the ADF cover, and then remove any jammed paper.

EPSON X862DE - 290-294 paper jams - 1

EPSON X862DE - 290-294 paper jams - 2

EPSON X862DE - 290-294 paper jams - 3

4 Raise the sheet guard.
5 Turn the paper advance wheel to the left to remove any jammed pages.

EPSON X862DE - 290-294 paper jams - 4

EPSON X862DE - 290-294 paper jams - 5

6 Close the ADF cover.

7 Open the scanner cover, and remove any jammed pages.

EPSON X862DE - 290-294 paper jams - 6

8 Close the scanner cover.
9 Touch Continue.

293 paper jam

The printer was sent a scan job, but found no original document in the ADF. Try one or more of the following:

  • Touch Continue if no scan job is active when the message appears. This clears the message.
  • Touch Cancel Job if a scan job is processing when the message appears. This cancels the job and clears the message.
  • Touch Scan from Automatic Document Feeder if the page jam recovery is active. Scanning resumes from the ADF immediately after the last successfully scanned page.
  • Touch Scan from flatbed if page jam recovery is active. Scanning resumes from the scanner glass immediately after the last successfully scanned page.
  • Touch Finish job without further scanning if page jam recovery is active. The job ends at the last successfully scanned page, but the job is not canceled. Successfully scanned pages go to their destination: copy, fax, e-mail, or FTP.
  • Touch Restart job if job recovery is active and the job is restartable. The message clears. A new scan job containing the same parameters as the previous job starts.

Solving printing problems

Multiple-language PDFs do not print

The documents contain unavailable fonts.

1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon.

The Print dialog appears.

3 Select Print as image.
4 Click OK.

Error message about reading USB drive appears

Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, see "Printing from a flash drive" on page 79.

Jobs do not print

These are possible solutions. Try one or more of the following:

MAKE SURE THE PRINTER IS READY TO PRINT

Make sure Ready or Power Saver appears on the display before sending a job to print.

CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL

Remove the stack of paper from the standard exit bin.

CHECK TO SEE IF THE PAPER TRAY IS EMPTY

Load paper in the tray.

MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED

  • Verify that you are using the correct printer software.
  • If you are using a USB port, make sure you are running a supported operating system and using compatible printer software.

MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING

  • Make sure the internal print server is properly installed and that the printer is connected to the network.
  • Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly.

Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.

MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE

For more information, visit the Lexmark Web site at www.lexmark.com.

MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED

Check the cable connections to the printer and print server to make sure they are secure.

For more information, see the setup documentation that came with the printer.

Confidential and other held jobs do not print

These are possible solutions. Try one or more of the following:

PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT

The print job may contain a formatting error or invalid data.

  • Delete the print job, and then print it again.
  • For PDF documents, recreate the PDF and then print it again.

MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY

Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.

Job takes longer than expected to print

These are possible solutions. Try one or more of the following:

REDUCE THE COMPLEXITY OF THE PRINT JOB

Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.

CHANGE THE PAGE PROTECT SETTING TO OFF

1 Make sure the printer is on and Ready appears.
2 On the home screen, touch
3 Touch Settings.
4 Touch General Settings.
5 Touch the down arrow until Print Recovery appears.
6 Touch Print Recovery.
7 Touch the right arrow next to Page Protect until Off appears.
8 Touch Submit.
9 Touch

Job prints from the wrong tray or on the wrong paper

CHECK THE PAPER TYPE SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1 From the printer control panel, check the Paper Type setting from the Paper menu.
2 Before sending the job to print, specify the correct type setting:

  • For Windows users, specify the type from Print Properties.
  • For Macintosh users, specify the type from the Print dialog.

Incorrect characters print

MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE

If Ready Hex appears on the display, then you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.

Tray linking does not work

These are possible solutions. Try one or more of the following:

LOAD THE SAME SIZE AND TYPE OF PAPER

  • Load the same size and type of paper in each tray to be linked.
  • Move the paper guides to the correct positions for the paper size loaded in each tray.

USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS

  • Print a menu settings page and compare the settings for each tray.
  • If necessary, adjust the settings from the Paper Size/Type menu.

Note: The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper Size/Type menu.

Large jobs do not collate

These are possible solutions. Try one or more of the following:

MAKE SURE COLLATE IS SET TO ON

From the Finishing menu or Print Properties, set Collate to On.

Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.

REDUCE THE COMPLEXITY OF THE PRINT JOB

Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.

MAKE SURE THE PRINTER HAS ENOUGH MEMORY

Add printer memory or an optional hard disk.

Unexpected page breaks occur

INCREASE THE PRINT TIMEOUT VALUE

1 Make sure the printer is on and Ready appears.
2 On the home screen, touch
3 Touch Settings.
4 Touch General Settings.
5 Touch the down arrow until Timeouts appears.
6 Touch timeouts.
7 Touch the left or right arrow next to Print Timeout until the desired value appears.
8 Touch Submit.
9 Touch

Solving copy problems

Copier does not respond

These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

CHECK THE POWER

Make sure the printer is plugged in, the power is on, and Ready appears.

Scanner unit does not close

Make sure there are no obstructions:

1 Lift the scanner unit.
2 Remove any obstruction keeping the scanner unit open.
3 Lower the scanner unit.

Poor copy quality

These are some examples of poor copy quality:

  • Blank pages
  • Checkerboard pattern
    Distorted graphics or pictures
  • Missing characters
  • Faded print
    Dark print
    Skewed lines
    Smudges
  • Streaks
  • Unexpected characters
  • White lines in print

These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

THE TONER MAY BE LOW

When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge.

THE SCANNER GLASS MAY BE DIRTY

Clean the scanner glass with a clean, lint-free cloth dampened with water. For more information, see "Cleaning the scanner glass" on page 199.

THE COPY IS TOO LIGHT OR TOO DARK

Adjust the density of the copy.

CHECK THE QUALITY OF THE ORIGINAL DOCUMENT

Make sure the quality of the original document is satisfactory.

CHECK THE DOCUMENT PLACEMENT

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

UNWANTED TONER IS IN THE BACKGROUND

  • Increase the background removal setting.
  • Adjust the darkness to a lighter setting.

PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT

  • On the Copy screen, select the Text/Photo or Printed Image icon.
  • Rotate the original document on the scanner glass.
  • On the Copy screen, adjust the scale setting.

TEXT IS LIGHT OR DISAPPEARING

  • On the Copy screen, touch the Text icon.
  • Decrease the background removal setting.
  • Increase the contrast setting.
  • Decrease the shadow detail setting.

THE OUTPUT APPEARS WASHED OUT OR OVEREXPOSED

  • On the Copy screen, select the Printed Image icon.
  • Decrease the background removal setting.

Partial document or photo copies

These are possible solutions. Try one or more of the following:

CHECK THE DOCUMENT PLACEMENT

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

CHECK THE PAPER SIZE SETTING

Make sure the paper size setting matches the paper loaded in the tray:

1 From the printer control panel, check the Paper Size setting from the Paper menu.
2 Before sending the job to print, specify the correct size setting:

  • For Windows users, specify the size from Print Properties.
  • For Macintosh users, specify the size from the Page Setup dialog.

Solving scanner problems

Checking an unresponsive scanner

If your scanner is not responding, then make sure:

The printer is turned on.
- The printer cable is securely attached to the printer and the host computer, print server, option, or other network device.
- The power cord is plugged into the printer and a properly grounded electrical outlet.
- The electrical outlet is not turned off by any switch or breaker.

  • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
  • Other electrical equipment plugged into the outlet is working.

Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner.

Scan was not successful

These are possible solutions. Try one or more of the following:

CHECK THE CABLE CONNECTIONS

Make sure the network or USB cable is securely connected to the computer and the printer.

AN ERROR MAY HAVE OCCurred IN THE PROGRAM

Turn off and then restart the computer.

Scanning takes too long or freezes the computer

These are possible solutions. Try one or more of the following:

OTHER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING

Close all programs not being used.

THE SCAN RESOLUTION MAY BE SET太O HIGH

Select a lower scan resolution.

Poor scanned image quality

These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

THE SCANNER GLASS MAY BE DIRTY

Clean the scanner glass with a clean, lint-free cloth dampened with water. For more information, see "Cleaning the scanner glass" on page 199.

ADJUST THE SCAN RESOLUTION

Increase the resolution of the scan for a higher quality output.

CHECK THE QUALITY OF THE ORIGINAL DOCUMENT

Make sure the quality of the original document is satisfactory.

CHECK THE DOCUMENT PLACEMENT

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Partial document or photo scans

These are possible solutions. Try one or more of the following:

CHECK THE DOCUMENT PLACEMENT

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

CHECK THE PAPER SIZE SETTING

Make sure the paper size setting matches the paper loaded in the tray:

1 From the printer control panel, check the Paper Size setting from the Paper menu.
2 Before sending the job to print, specify the correct size setting:

  • For Windows users, specify the size from Print Properties.
  • For Macintosh users, specify the size from the Page Setup dialog.

Cannot scan from a computer

These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

CHECK THE POWER

Make sure the printer is plugged in, the power is on, and Ready appears.

CHECK THE CABLE CONNECTIONS

Make sure the network or USB cable is securely connected to the computer and the printer.

Solving fax problems

Caller ID is not shown

Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service.

If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends on whether your country or region supports multiple caller ID patterns. Contact your telecommunications company to determine which pattern or switch setting to use.

Cannot send or receive a fax

These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

CHECK THE POWER

Make sure the printer is plugged in, the power is on, and Ready appears.

CHECK THE PRINTER CONNECTIONS

Make sure the cable connections for the following hardware are secure, if applicable:

  • Telephone
  • Handset
  • Answering machine

CHECK THE TELEPHONE WALL JACK

1 Plug a telephone into the wall jack.
2 Listen for a dial tone.
3 If you do not hear a dial tone, then plug a different telephone into the wall jack.
4 If you still do not hear a dial tone, then plug a telephone into a different wall jack.
5 If you hear a dial tone, then connect the printer to that wall jack.

REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST

The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.

  • If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider.
  • If you are using DSL, then connect to a DSL filter or router that will support analog use. For more information, contact your DSL provider.
  • If you are using a PBX telephone service, then make sure you are connecting to an analog connection on the PBX. If none exists, consider installing an analog telephone line for the fax machine.

CHECK FOR A DIAL TONE

  • Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.
  • If the telephone line is being used by another device, then wait until the other device is finished before sending a fax.
  • If you are using the On Hook Dial feature, then turn up the volume to verify a dial tone.

TEMPORARILY DISCONNECT OTHER EQUIPMENT

To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters.

CHECK FOR JAMS

Clear any jams, and then make sure that Ready appears.

TEMPORARILY DISABLE CALL WAITING

Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting.

VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION

Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail and the printer to answer calls, you may want to consider adding a second telephone line for the printer.

THE PRINTER MEMORY MAY BE FULL

1 Dial the fax number.
2 Scan the original document one page at a time.

Can send but not receive faxes

These are possible solutions. Try one or more of the following:

CHECK TO SEE IF THE PAPER TRAY IS EMPTY

Load paper in the tray.

CHECK THE RING COUNT DELAY SETTINGS

The ring count delay sets the number of times the phone line rings before the printer answers. If you have extension phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, then keep the Ring Delay setting at 4.

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2 Click Settings.
3 Click Fax Settings.
4 Click Analog Fax Setup.
5 In the Rings to Answer box, enter the number of times you want the phone to ring before answering.
6 Click Submit.

THE TONER MAY BE LOW

88 Cartridge low appears when the toner is low.

Can receive but not send faxes

These are possible solutions. Try one or more of the following:

THE PRINTER IS NOT IN FAX MODE

On the home screen, touch Fax to put the printer in Fax mode.

THE DOCUMENT IS NOT LOADED PROPERLY

Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY

  • Check to make sure the shortcut number has been programmed for the number that you want to dial.
  • As an alternative, dial the telephone number manually.

Received fax has poor print quality

These are possible solutions. Try one or more of the following:

RE-SEND THE DOCUMENT

Ask the person who sent you the fax to:

  • Check that the quality of the original document is satisfactory.
  • Resend the fax. There may have been a problem with the quality of the telephone line connection.
  • Increase the fax scan resolution, if possible.

THE TONER MAY BE LOW

When 88 Cartridge low appears or when you experience faded print, replace the cartridge.

MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH

Decrease the incoming fax transmission speed:

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2 Click Settings.
3 Click Fax Settings.

4 Click Analog Fax Setup.
5 In the Max Speed box, click on one of the following:

2400
4800
9600
14400
33600

6 Click Submit.

Solving option problems

Option does not operate correctly or quits after it is installed

These are possible solutions. Try one or more of the following:

RESET THE PRINTER

Turn the printer off, wait for about 10 seconds, and then turn the printer on.

CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER

1 Turn the printer off.
2 Unplug the printer from the wall outlet.
3 Check the connection between the option and the printer.

MAKE SURE THE OPTION IS INSTALLED

Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it.

MAKE SURE THE OPTION IS AVAILABLE IN THE PRINTER DRIVER

It may be necessary to manually add the option in the printer driver to make it available for print jobs. For more information, see "Updating available options in the printer driver" on page 39.

MAKE SURE THE OPTION IS SELECTED

From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the Chooser.

Paper tray problems

Try one or more of the following:

MAKE SURE THE PAPER IS LOADED CORRECTLY

1 Open the paper tray.
2 Check for paper jams or misfeeds.
3 Make sure the paper guides are aligned against the edges of the paper.
4 Make sure the paper tray closes properly.

RESET THE PRINTER

Turn the printer off, wait about 10 seconds, and then turn the printer on.

MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY

If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.

Solving 2,000-sheet drawer problems

Try one or more of the following:

THE ELEVATOR TRAY IS NOT WORKING PROPERLY

  • Make sure the printer is properly connected to the 2,000-sheet drawer.
  • Make sure the printer is turned on.
  • Make sure that the power cord is plugged firmly into the back of the 2,000-sheet drawer.
  • If the tray is empty, then load paper in the tray.
  • Clear any jams.
  • Make sure the printer is properly connected to the 2,000-sheet drawer.
  • Make sure the printer is turned on.

THE PAPER CONSISTENTLY JAMS IN THE DRAWER

  • Flex the paper.
  • Make sure the drawer is properly installed.
  • Make sure paper is loaded correctly.
  • Make sure the paper or specialty media meets specifications and is not damaged.
  • Make sure the guides are positioned correctly for the paper size loaded.

Memory card

Make sure the memory card is securely connected to the printer system board.

Flash memory card

Make sure the flash memory card is securely connected to the printer system board.

Hard disk with adapter

Make sure the hard disk is securely connected to the printer system board.

Internal Solutions Port

If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following:

CHECK THE ISP CONNECTIONS

  • Make sure the ISP is securely attached to the printer system board.
  • Make sure the cable is securely connected to the correct connector.

CHECK THE CABLE

Make sure you are using the correct cable and that it is securely connected.

MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY

For information about installing software for network printing, see the Networking Guide on the Software and Documentation CD

Internal print server

If the internal print server does not operate correctly, these are possible solutions. Try one or more of the following:

CHECK THE PRINT SERVER CONNECTIONS

  • Make sure the internal print server is attached securely to the printer system board.
  • Make sure you are using the correct (optional) cable and that it is securely connected.

MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY

For information about installing software for network printing, click Additional on the Software and Documentation CD, and then select the Networking Guide link under Publications on this CD.

USB/parallel interface card

Check the USB/parallel interface card connections:

  • Make sure the USB/parallel interface card is securely connected to the printer system board.
  • Make sure you are using the correct cable and that it is securely connected.

Solving paper feed problems

Paper frequently jams

These are possible solutions. Try one or more of the following:

CHECK THE PAPER

Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines.

MAKE SURE THERE IS NOT TOO MANY PAPER IN THE PAPER TRAY

Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder.

CHECK THE PAPER GUIDES

Move the guides in the tray to the correct positions for the paper size loaded.

THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY

  • Load paper from a fresh package.
  • Store paper in its original wrapper until you use it.

Paper jam message remains after jam is cleared

CHECK THE PAPER PATH

The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.

Page that jammed does not reprint after you clear the jam

TURN ON JAM RECOVERY

In the Setup menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On:

1 Make sure the printer is on and Ready appears.
2 On the home screen, touch
3 Touch Settings.

4 Touch General Settings.
5 Touch the down arrow until Print Recovery appears.
6 Touch Print Recovery.
7 Touch the right arrow next to Jam Recovery until On or Auto appears.
8 Touch Submit.
9 Touch

Solving print quality problems

Isolating print quality problems

To help isolate print quality problems, print the print quality test pages:

1 Turn the printer off.
2 Load Letter- or A4-size paper in the tray.
3 Hold down 2ABC and 6MNO while turning the printer on.
4 Release the buttons when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration menu appears.
5 Touch the down arrow until Print Quality Pages appears.
6 Touch Print Quality Pages. The print quality test pages print.
7 Touch Back.
8 Touch Exit Configuration.

Blank pages

EPSON X862DE - Blank pages - 1

These are possible solutions. Try one or more of the following:

PACKING MATERIAL MAY BE ON THE TONER CARTRIDGE

Remove the toner cartridge and make sure the packing material is properly removed. Reinstall the toner cartridge.

THE TONER MAY BE LOW

When 88 Cartridge Low appears, order a new toner cartridge.

If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.

Clipped images

Try one or more of the following:

CHECK THE GUIDES

Move the width and length guides in the tray to the correct positions for the paper size loaded.

CHECK THE PAPER SIZE SETTING

Make sure the paper size setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:

  • For Windows users, specify the size from Print Properties.
  • For Macintosh users, specify the size from the Page Setup dialog.

Ghost images

ABCDE ABCDE ABCDE

CHECK THE PAPER TYPE SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:

  • For Windows users, specify the type from Print Properties.
  • For Macintosh users, specify the type from the Print dialog.

Gray background

EPSON X862DE - Gray background - 1

CHECK THE TONER DARKNESS SETTING

Select a lighter Toner Darkness setting:

  • From the printer control panel, change the setting from the Quality menu.
  • For Windows users, change the setting from Print Properties.
  • For Macintosh users, change the setting from the Print dialog.

Incorrect margins

EPSON X862DE - Incorrect margins - 1

These are possible solutions. Try one or more of the following:

CHECK THE PAPER GUIDES

Move the guides in the tray to the correct positions for the paper size loaded.

CHECK THE PAPER SIZE SETTING

Make sure the paper size setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:

  • For Windows users, specify the size from Print Properties.
  • For Macintosh users, specify the size from the Page Setup dialog.

Paper curl

These are possible solutions. Try one or more of the following:

CHECK THE PAPER TYPE SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:

  • For Windows users, specify the type from Print Properties.
  • For Macintosh users, specify the type from the Print dialog.

THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY

  • Load paper from a fresh package.
  • Store paper in its original wrapper until you use it.

EPSON X862DE - Print irregularities - 1

These are possible solutions. Try one or more of the following:

THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY

  • Load paper from a fresh package.
  • Store paper in its original wrapper until you use it.

CHECK THE PAPER TYPE SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:

  • For Windows users, specify the type from Print Properties.
  • For Macintosh users, specify the type from the Print dialog.

CHECK THE PAPER

Avoid textured paper with rough finishes.

THE TONER MAY BE LOW

When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge.

THE FUSER MAY BE WORN OR DEFECTIVE

Replace the fuser.

EPSON X862DE - Print is too dark - 1

These are possible solutions. Try one or more of the following:

CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS

The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high.

  • Change these settings from the printer control panel Quality menu.
  • For Windows users, change these settings from Print Properties.
  • For Macintosh users, change these settings from the Print dialog and pop-up menus.

THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY

  • Load paper from a fresh package.
  • Store paper in its original wrapper until you use it.

CHECK THE PAPER

Avoid textured paper with rough finishes.

CHECK THE PAPER TYPE SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:

  • For Windows users, specify the type from Print Properties.
  • For Macintosh users, specify the type from the Print dialog.

THE TONER CARTRIDGE MAY BE DEFECTIVE

Replace the toner cartridge.

EPSON X862DE - Print is too light - 1

These are possible solutions. Try one or more of the following:

CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS

The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low.

  • Change these settings from the printer control panel Quality menu.
  • For Windows users, change these settings from Print Properties.
  • For Macintosh users, change these settings from the Print dialog and pop-up menus.

THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY

  • Load paper from a fresh package.
  • Store paper in its original wrapper until you use it.

CHECK THE PAPER

Avoid textured paper with rough finishes.

CHECK THE PAPER TYPE SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:

  • For Windows users, specify the type from Print Properties.
  • For Macintosh users, specify the type from the Print dialog.

THE TONER IS LOW

When 88 Cartridge Low appears, order a new toner cartridge.

THE TONER CARTRIDGE MAY BE DEFECTIVE

Replace the toner cartridge.

Repeating defects

EPSON X862DE - Repeating defects - 1

These are possible solutions. Try one or more of the following:

Replace the transfer roller if the defects occur every: 58.7 mm (2.31 in.)

Replace the photoconductor if the defects occur every: 44 mm (1.73 in.)

Replace the fuser if the defects occur every:

  • 78.5 mm (3.09 in.)
    94.2 mm (3.71 in.)

Skewed print

CHECK THE PAPER GUIDES

Move the guides in the tray to the correct positions for the paper size loaded.

CHECK THE PAPER

Make sure you are using paper that meets the printer specifications.

Solid black or white streaks appear on transparencies or paper

EPSON X862DE - Solid black or white streaks appear on transparencies or paper - 1

EPSON X862DE - Solid black or white streaks appear on transparencies or paper - 2

These are possible solutions. Try one or more of the following:

ENSURE THAT THE FILL PATTERN IS CORRECT

If the fill pattern is incorrect, choose a different fill pattern from your software program.

CHECK THE PAPER TYPE

  • Try a different type of paper.
  • Use only the recommended transparencies.
  • Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
  • Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or feeder.

ENSURE THAT THE TONER IS DISTRIBUTED EVENLY WITHIN THE TONER CARTRIDGE

Remove the toner cartridge and shake it from side to side to redistribute the toner, and then reinstall it.

THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER

Replace the used toner cartridge with a new one.

Streaked horizontal lines

EPSON X862DE - Streaked horizontal lines - 1

These are possible solutions. Try one or more of the following:

THE TONER IS SMEARED

Select another tray or feeder to feed the paper for the job:

  • From the printer control panel Paper Menu, select the Default Source.
  • For Windows users, select the paper source from Print Properties.
  • For Macintosh users, select the paper source from the Print dialog and pop-up menus.

THE TONER CARTRIDGE MAY BE DEFECTIVE

Replace the toner cartridge.

THE PAPER PATH MAY NOT BE CLEAR

Check the paper path around the toner cartridge.

EPSON X862DE - THE PAPER PATH MAY NOT BE CLEAR - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Clear any paper you see.

THERE IS TONER IN THE PAPER PATH

Contact Customer Support.

Streaked vertical lines

EPSON X862DE - THE PAPER PATH MAY NOT BE CLEAR - 2

These are possible solutions. Try one or more of the following:

THE TONER IS SMEARED

Select another tray or feeder to feed paper for the job:

  • From the printer control panel Paper Menu, select the Default Source.
  • For Windows users, select the paper source from Print Properties.
  • For Macintosh users, select the paper source from the Print dialog and pop-up menus.

THE TONER CARTRIDGE IS DEFECTIVE

Replace the toner cartridge.

THE PAPER PATH MAY NOT BE CLEAR

Check the paper path around the toner cartridge.

EPSON X862DE - THE PAPER PATH MAY NOT BE CLEAR - 3

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Clear any paper you see.

THERE IS TONER IN THE PAPER PATH

Contact Customer Support.

Toner fog or background shading appears on the page

These are possible solutions. Try one or more of the following:

THE TONER CARTRIDGE MAY BE DEFECTIVE

Replace the toner cartridge.

THE CHARGE ROLLIS MAY BE DEFECTIVE

Replace the charge rolls.

THERE IS TONER IN THE PAPER PATH

Contact Customer Support.

Toner rubs off

EPSON X862DE - Toner rubs off - 1

These are possible solutions. Try one or more of the following:

CHECK THE PAPER TYPE SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:

  • For Windows users, specify the type from Print Properties.
  • For Macintosh users, specify the type from the Print dialog.

CHECK THE PAPER TEXTURE SETTING

From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the tray.

Toner specks

EPSON X862DE - Toner specks - 1

These are possible solutions. Try one or more of the following:

THE TONER CARTRIDGE MAY BE DEFECTIVE

Replace the toner cartridge.

THERE IS TONER IN THE PAPER PATH

Contact Customer Support.

Transparency print quality is poor

Try one or more of the following:

CHECK THE TRANSPARENCIES

Use only transparencies recommended by the printer manufacturer.

CHECK THE PAPER TYPE SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Type setting.

2 Before sending the job to print, specify the correct type setting:

  • For Windows users, specify the type from Print Properties.
  • For Macintosh users, specify the type from the Print dialog.

Contacting customer support

When you contact customer support, describe the problem you are experiencing, the printer control panel light sequence, and the troubleshooting steps you have already taken to find a solution.

You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page.

Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following:

Tech LibraryYou can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
E-mailYou can send an e-mail to the Lexmark team, describing your problem. A service representative will respond and provide you with information to solve your problem.
Live chatYou can chat directly with a service representative. They can work with you to solve your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product.

Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.

Notices

Product information

Product name:

Lexmark X86x Series

Machine type:

7500

Model(s):

432,632,832

Edition notice

December 2012

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, Either EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTYES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility.

For Lexmark technical support, visit support.lexmark.com.

For information on supplies and downloads, visit www.lexmark.com.

If you don't have access to the Internet, you can contact Lexmark by mail:

Lexmark International, Inc.

Bldg 004-2/CSC

740 New Circle Road NW

Lexington, KY 40550

USA

2012 Lexmark International, Inc.

All rights reserved.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.

Trademarks

Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

MarkTrack and PrintCryption are trademarks of Lexmark International, Inc.

PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands.

Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.

The following terms are trademarks or registered trademarks of these companies:

AlbertusThe Monotype Corporation plc
Antique OliveMonsieur Marcel OLIVE
Apple-ChanceryApple Computer, Inc.
ArielThe Monotype Corporation plc
CG TimesBased on Times New Roman under license from The Monotype Corporation plc, is a product of Agfa Corporation
ChicagoApple Computer, Inc.
ClarendonLinotype-Hell AG and/or its subsidiaries
EurostileNebiolo
GenevaApple Computer, Inc.
GillSansThe Monotype Corporation plc
HelveticaLinotype-Hell AG and/or its subsidiaries
HoeflerJonathan Hoefler Type Foundry
ITC Avant Garde GothicInternational Typeface Corporation
ITC BookmanInternational Typeface Corporation
ITC Mona LisaInternational Typeface Corporation
ITC Zapf ChanceryInternational Typeface Corporation
JoannaThe Monotype Corporation plc
MarigoldArthur Baker
MonacoApple Computer, Inc.
New YorkApple Computer, Inc.
OxfordArthur Baker
PalatinoLinotype-Hell AG and/or its subsidiaries
Stempel GaramondLinotype-Hell AG and/or its subsidiaries
TaffyAgfa Corporation
Times New RomanThe Monotype Corporation plc
UniversLinotype-Hell AG and/or its subsidiaries

All other trademarks are the property of their respective owners.

AirPrint and the AirPrint logo are trademarks of Apple, Inc.

Federal Communications Commission (FCC) compliance information statement

This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

Modular component notice

This product contains the following modular component(s):

FCC ID: E46HFD1; Industry Canada IC: 4423B-HFD1

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.

Note: Some modes may not apply to your product.

1-meter average sound pressure, dBA
Printing53 dBA
Ready32 dBA

Values are subject to change. See www.lexmark.com for current values.

Temperature information

Ambient temperature15–32°C (60–90°F)
Shipping temperature-40–60°C (-40–140°F)
Storage temperature1–60°C (34–140°F)

Waste from Electrical and Electronic Equipment (WEEE) directive

EPSON X862DE - Waste from Electrical and Electronic Equipment (WEEE) directive - 1

The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.

Product disposal

Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options.

ENERGY STAR

Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.

EPSON X862DE - ENERGY STAR - 1

Laser notice

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.

Class I laser products are not considered to be hazardous. The printer contains internally a Class IIb (3b) laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

Laser advisory label

A laser notice label may be affixed to this printer as shown:

DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.

Product power consumption

The following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

ModeDescriptionPower consumption (Watts)
PrintingThe product is generating hard-copy output from electronic inputs.730 W (X860), 800 W (X862), 830 W (X864)
CopyingThe product is generating hard-copy output from hard-copy original documents.800 W (X860), 840 W (X862/X864)
ScanningThe product is scanning hard-copy documents.200 W
ReadyThe product is waiting for a print job.160 W
StandbyThe product is in a high energy-saving mode.90 W
Power SaverThe product is in a low energy-saving mode.22 W
OffThe product is plugged into a wall outlet, but the power switch is turned off.0.5 W

The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

Power Saver

This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout.

Factory default Power Saver Timeout for this product (in minutes):1 (X860), 5 (X862), 60 (X864)

Off mode

If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the wall outlet.

Total energy usage

It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.

Industry Canada compliance statement

This Class A digital apparatus meets all requirements of the Canadian Interference-Caising Equipment Standard ICES-003.

This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements of EN55024. This product is not intended to be used in residential/domestic environments.

This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

CCC EMC notice

声明

This is a CNS-13438 EMC Class A product. Please be aware of the notice below:

Warning to user:

This is a Class A ITE. In a residential area, this product may cause radio interference, in which case the user may be required to take adequate measures.

Regulatory notices for telecommunication terminal equipment

This section contains regulatory information pertaining to products that contain telecommunication terminal equipment such as facsimile.

Notice to users of the US telephone network: FCC requirements

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company.

This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.

A plug and jack used to connect this equipment to the premises' wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See your setup documentation for more information.

The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrester in the AC outlet to which this device is connected. An appropriate AC surge arrester is defined as one that is suitably rated, and certified by UL (Underwriter's Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)

See your user documentation in order to program this information into your fax machine.

South Africa telecommunications notice

This modem must be used in conjunction with an approved surge protection device when connected to the PSTN.

Notice to users of the Canadian telephone network

This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of

an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling.

Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrester in the AC outlet to which this device is connected. An appropriate AC surge arrester is defined as one that is suitably rated, and certified by UL (Underwriter's Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.

This equipment uses CA11A telephone jacks.

Notice to users of the New Zealand telephone network

The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of tele permitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.

This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service.

This equipment may not provide for the effective hand-over of a call to another device connected to the same line.

This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers.

Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device. The associated equipment shall be set to operate within the following limits for compliance to Telecom's specifications:

  • There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and
  • The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt.

  • The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.

Using this product in Switzerland

This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.

Notice to Users in the European Union

Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment.

Compliance is indicated by the CE marking.

EPSON X862DE - Notice to Users in the European Union - 1

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

Refer to the table at the end of the Notices section for further compliance information.

Regulatory notices for wireless products

This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers.

Exposure to radio frequency radiation

The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

Notice to users in Brazil

Industry Canada (Canada)

This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb.

The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met.

Industry Canada (Canada)

Taiwan NCC RF notice statement

This device uses very low power low range RF communication that has been tested and found not to cause any interference whatsoever. The manufacturer is not responsible in case of any disputes arising out of requirement of permissions from any local authority, regulatory bodies or any organization, required by the end-user to install and operate this product at his premises.

哈 阿 拉 瓦 尼 尼 尼 尼 尼 尼 尼 尼 尼 尼 尼 尼 尼 尼 尼 尼 尼 尼 尼 尼 N )

Notice to users in the European Union

This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC and 2005/32/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy-using products.

Compliance is indicated by the CE marking.

EPSON X862DE - Notice to users in the European Union - 1

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.

Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment.

Compliance is indicated by the CE marking.

EPSON X862DE - Notice to users in the European Union - 2

Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

This product may be used in the countries indicated in the table below.

ATBEBGCHCYCZDEDKEE
ELESFIFRHRHUIEISIT
LILTLULVMTNLNOPLPT
ROSESISKTRUK
ČeskySpolečnost Lexmark International, Inc. tímto prohlasuje,že vyrobek tento vyrobek je ve shodě se základními požadavky a dalísmi príslušnými ustanoveními směrnice 1999/5/ES.
DanskLexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvridge relevante krav i direktiv 1999/5/EF.
DeutschHiermit erklärrt Lexmark International, Inc., dass sich das Gerät diesen Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlädiggen Bestimmungen der Richtlinie 1999/5/EG befindet.
ЕλληνικήME THN ΠAPOYΣA H LEXMARK INTERNATIONAL, INC. ΔΗΛΩNEI OTI AYTO TO ΠPOΙΟΝ ΣΥΜМОΦΩNETAI ΠΡΟΣ TΙΣ OΥΣΙΩΔΕΙΣ ΑΝΑΙΤΗΣΕΙΣ KAI TΙΣ ΑΟΙΝΕΣ ΣXETΙΚΕΣ ΔΙΑΤΑΞΙΣ THΣ ΕΔΗΓΙΑΣ 1999/5/EK.
EnglishHereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
EspanolPor medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esencias y cualesquiera除外as dispositions aplicables o exigibles de la Directiva 1999/5/CE.
EestiKäesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja nimetakud direktiivist tulenevatele muudele asjakohastele sâtetele.
SuomiLexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten ja muiden sitä koskevien direktiivin ehtojen mukainen.
FrançoisPar la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
MagyarAlulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvető követelményeknek és az 1999/5/EC irányelv egyéb előirásainak.
ÍslenskaHér meões lýsjr Lexmark International, Inc. yfirþvi að pessi vara erí samræmi við grunnkröfur og aðrar kröfur, sem geröar eruí tilskipun 1999/5/EC.
ItalianoCon la presente Lexmark International, Inc. dichiara che dato Anythingo è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite alla direttiva 1999/5/CE.
LatviskiAr šo Lexmark International, Inc. deklare, ka šis izstrādājums atbilst Direktīvas 1999/5/EK butiskajām prasībām un citiem ar to saistītajiem noteikumiem.
LietuviçŠiuò Lexmark International, Inc. deklaroja, kad šis produktas atitinka esminius reikalavimus ir kitas 1999/5/EB direktyvos nuostatas.
MaltiBil-preženti, Lexmark International, Inc., jiddikjara li dan il-productt huwa konformi mal-ñtigijet essenzjali u ma dispožizzjonijiet ohrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
NederlandsHierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiele eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
NorskLexmark International, Inc. erklær herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
PolskiNiniejszym Lexmark International, Inc. oświadcza, ze niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostalymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
PortuguêsA Lexmark International Inc. declara que este este produit está conforme com os requisitos Essentialsiais e outras dispositions da Diretiva 1999/5/CE.
SlovenskyLexmark International, Inc. týmto vyhlasuje, ze tento produkt spíña základné požiadaky a věsetky príslušné ustanovenia smernice 1999/5/ES.
SlovenskoLexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolocili direktive 1999/5/ES.
SvenskaHärmed intygar Lexmark International, Inc. attenna produit stár i overensstammelse med de väsentliga egenskapskrav och övriga relevanta bestämelseer som framgár av direktiv 1999/5/EG.

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product.

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as "Remarketer."

Limited warranty

Lexmark warrants that this product:

—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts

—Is, during normal use, free from defects in material and workmanship

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).

If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was intended. To obtain warranty service, you may be required to present the feature or option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for such item.

To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item.

The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances.

As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark products will not be impacted.

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark).

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web.

Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any product.

Warranty service does not include repair of failures caused by:

—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
Operation of a product beyond the limit of its duty cycle

—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIMT THE IMPLIED WARRANTYES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTYES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTYES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability

Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.

This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.

This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Patent acknowledgment

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport Layer Security (TLS) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois Counter Mode (GCM) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security (TLS) implemented in the product or service.

The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm (ECDSA) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.

Index

Numerics

1,150--sheet tray

loading 58

1565 Emulation error, load

emulation option 233

2,000-sheet dual input trays

installing 35

loading 58

2,000-sheet high capacity feeder installing 35

2000-sheet high capacity feeder loading 56

298.01 Scanner Missing 233

30 Invalid refill, change

cartridge 226

31.yy Replace defective or missing cartridge 227

32 Cartridge part number unsupported by device 227

34 Incorrect media, check guides 227

34 Short paper 227

35 Insufficient memory to support Resource Save feature 227

37 Insufficient memory for Flash Memory Defragment operation 228

37 Insufficient memory to collate job 227

37 Insufficient memory, some Held Jobs were deleted 228

37 Insufficient memory, some held jobs will not be restored 228

38 Memory full 228

39 Complex page, some data may not have printed 228

50 PPDS font error 228

500-sheet tray (standard or optional) loading 53

500-sheet traysinstalling 35

51 Defective flash detected 229

52 Not enough free space in flash memory for resources 229

53 Unformatted flash detected 229

54 Network software error 229

54 Serial option error 229

54 Standard network software error 229

55Unsupported option in slot 230

56 Parallel port disabled 230

56 Serial port < x> disabled 230

56 Standard parallel port disabled 230

56 Standard USB port disabled 230

56 USB port disabled 231

57 Configuration change, held jobs were not restored 231

58 Too many bins attached 231

58 Too many disks installed 231

58 Too many flash options installed 231

58 Too many trays attached 232

61 Remove defective disk 232

62 Disk full 232

63 Unformatted disk 232

80 Routine maintenance needed 232

84 Insert photoconductor 232

84 Photoconductor abnormal 233

84 Photoconductor low 233

84 Replace photoconductor 233

850-sheet tray loading 58

88 Cartridge low 233

88 Replace cartridge to continue 233

Symbols

"scan to computer" screen options 126, 127, 128

A

Active NIC menu 142

address book, fax using 113

ADF

copying using 85

adjusting toner darkness 84

An error has occurred with the flash drive 218

AppleTalk menu 148

attaching cables 36

Automatic Document Feeder

(ADF) 13

B

Bin Setup menu 139

Booklet Adjustments menu 195

brightness, adjusting 215

buttons, home screen 15

buttons, printer control panel 14

buttons, touch screen 17

C

cables

Ethernet 36

USB 36

canceling

print job, from computer 81

canceling a job

from the printer control panel 81

canceling a print job

from a computer 81

card stock

loading 60

tips 76

Change to <Custom

String> 218

Change to <Custom

String>load219

Change to <Custom

Type Name> 218

Change to <Custom

Type Name>load

218

Change to 219

Change to load

219

Change to

219

Change to

load 220

Check guides 220

Check orientation or

guides 220

checking an unresponsive

printer 217

checking an unresponsive

scanner 265

checking device status

on Embedded Web Server 215

checking virtual display

on Embedded Web Server 214

cleaning

exterior of the printer 198

scatter glass 199

cleaning kit

ordering 202

clearing jams

289 staple error 251

Close cover < x> 220

Confidential print jobs 77

printing from Macintosh

computer 78

printing from Windows 77

Confidential Print menu 151

configuration information

wireless network 40

configurations

primer 11

Configure MP menu 133

configuring port settings 48

configuring the e-mail settings 99

connecting the printer to

distinctive ring service 108

regional adapters 109

conservation settings

Power Saver 22

Quiet Mode 22

conserving supplies 200

contacting customer support 285

control panel, printer 14

copy quality

adjusting 89

improving 97

copy screen

options 94, 95

Copy Settings menu 158

copy troubleshooting

copier does not respond 263

partial document or photo

copies 265

poor copy quality 264

poorscannedimagequality266

scatter unit does not close 263

copying

adding a date and time stamp 92

adding an overlay message 93

adjusting quality 89

canceling a copy job 93

collating copies 90

custom job (job build) 92

document containing mixed paper sizes 88

enlarging 89

from one size to another 87

improving copy quality 97

making transparencies 86

multiple pages on one sheet 91

on both sides of the paper

duplexing) 89

photos 86

placing separator sheets between

copies 90

quick copy 85

reducing 89

selecting a tray 87

to letterhead 87

using the ADF 85

using the scanner glass

flatbed) 86

Custom Bin Names menu 138

Custom Names menu 137

custom paper type

assigning 63

Custom Scan Sizes menu 138

Custom Type

changing name 63

Custom Types menu 137

customer support

contacting 285

D

date and time

setting 110

Default Source menu 130

directory list, printing 80

Disk corrupted 221

Disk Full - Scan Job Canceled 221

Disk Wiping menu 152

display troubleshooting

display is blank 217

display shows only diamonds 217

display, printer control panel 14

adjusting brightness 215

distinctive ring service

connecting to 108

documents, printing

for Macintosh users 72

for Windows users 72

duplex unit

installing 35

duplexing 89

E

Embedded Web Server 214

administrator settings 214

checking device status 215

does not open 217

networking settings 214

setting up e-mail alerts 215

Embedded Web Server

Administrator's Guide 214

emission

notices 289, 292, 293, 297, 298

Empty hole punch box 221

enlarging a copy 89

envelopes

loading 60

tips 75

environmental settings

Power Saver 22

Quiet Mode 22

Ethernet network setup

using Macintosh 45

using Windows

Ethernet networking

Macintosh 45

Windows 45

Ethernet port 36

exterior of the printer

cleaning 198

e-mail

canceling 102

notice of low supply level 215

notice of paper jam 215

notice of paper needed 215

notice that different paper is

needed 215

e-mail function

setting up 98

e-mail screen

advanced options 104

options 102, 103

E-mail Settings menu 171

e-mailing

adding message line 101

adding subject line 101

changing output file type 101

color documents 102

configuring the e-mail settings 99

creating shortcuts using the

Embedded Web Server 99

creating shortcuts using the touch screen 99

setting up e-mail function 98

using shortcut numbers 100

using the address book 100

using the touch screen 100

F

factory defaults, restoring

prinert control panel menus 216

fax connection

connecting the printer to the wall jack 107

connecting to a DSL line 107

connecting to a PBX or ISDN 108

fax connections

distinctive ring service 108

regional adapters 109

Fax memory full 221

Fax Mode (Analog Fax Setup)

menu 162

Fax Mode (Fax Server Setup)

menu 170

fax quality, improving 117

fax screen

advanced options 117

options 116, 117

Fax server 'To Format' not set up.

Contact system administrator. 221

Fax Station Name not set up 221

Fax Station Number not set up 221

fax troubleshooting

blocking junk faxes 115

caller ID is not shown 267

can receive but not send faxes 270

can send but not receive
faxes 269

cannot send or receive a fax 268

received fax has poor print quality 270

faxing

canceling a fax job 115, 116

changingresolution 114

choosing a fax connection 106

creating shortcuts using the

Embedded Web Server 111, 112

creating shortcuts using the touch screen 112

fax setup 105

forwardingfaxes118

holdingfaxes118

improving fax quality 117

making a fax lighter or darker 114

sending a fax at a scheduled time 114

sending using the computer 111

sending using the printer control panel 110

setting the date and time 110

setting the outgoing fax name and number 110

using shortcuts 113

using the address book 113

viewing a fax log 115

FCC notices 289, 293, 297

finding more information about the printer 9

finisher

finishing features 82

supported paper sizes 82

Finishing menu 186

firmware card

installing 29

flash drive 79

Flash Drive menu 179

flash memory card installing 29

troubleshooting 273

font sample listprinting 80

forwardingfaxes118

FTP

address book 121

FTP quality, improving 124

FTP screen

advanced options 123

options 122, 123

FTP Settings menu 176

G

General Settings menu 154

green settings

Power Saver 22

H

hard disk

installing 31

hard disk with adapter

troubleshooting 273

held jobs 77

printing from Macintosh

computer 78

printing from Windows 77

Help menu 196

holdingfaxes118

home screen

buttons 15

HTML menu 194

mage menu 195

Insert Tray < x> 222

installing on a wireless network using Windows 41

installing options

order of installation 34

installing printer

on wireless network 41

installing printer on a network

Ethernet networking 45

installing printer on a wireless

network

using Macintosh 42

installing printer software

adding options 39

installing printer software

(Windows) 38

internal print server

installing 30

troubleshooting 273

Internal Solutions Port

changing port settings 48

troubleshooting 273

IPv6 menu 147

J

jams

avoiding 233

locating jam areas 234

locations 234

numbers 234

jams, clearing

200-201 236

202 237

203 238

230 238

231 238

24x 244

250 248

280-281 248

282 248

283 251

284 254

285-286 254

287-288 254

290-294 257

293 259

L

labels,paper tips 76

letterhead copying to 87

loading, 2000-sheet high capacity feeder 56

loading,multipurpose tray 73

loading, trays 73

tips 73

letterhead, printing onfor Macintosh users .

for Windows users 73

LexLink menu 149

light,indicator 14

linking trays 62

Load with <Custom

String> 222

Load with <Custom

Type Name> 222

Load with 223

Load with 222

Load with 222

Load Manual Feeder with <Custom

String> 223

Load Manual Feeder with <Custom

Type Name> 223

Load Manual Feeder with 224

Load Manual Feeder with 224

Load manual feeder with 223

Load Staples 224

loading 1,150-sheet tray 58

2,000-sheet dual input trays 58

2000-sheet high capacity feeder 56

500-sheet tray (standard or optional) 53

850-sheet tray 58

card stock 60

envelopes 60

letter or A4 size 62

letterhead in 2000-sheet high capacity feeder 56

letterhead in multipurpose tray 73

letterhead in trays 73

multipurpose feeder 60

transparencies 60

M

maintenance kit

ordering 201

memory card

installing 27

troubleshooting 273

Memory full, cannot print

faxes 224

menu settings page

printing 37

menus

Active NIC 142

AppleTalk 148

Bin Setup 139

Booklet Adjustments 195

Confidential Print 151

Configure MP 133

Copy Settings 158

Custom Bin Names 138

Custom Names 137

Custom Scan Sizes 138

Custom Types 137

Default Source 130

diagram of 129

Disk Wiping 152

E-mail Settings 171

Fax Mode (Analog Fax Setup) 162

Fax Mode (Fax Server Setup) 170

Finishing 186

Flash Drive 179

FTP Settings 176

General Settings 154

Help 196

HTML 194

Image 195

IPv6 147

LexLink 149

Miscellaneous 151

NetWare 149

Network x 142

Network Card 145

Network Reports 145

Paper Loading 136

Paper Size/Type 130

Paper Texture 134

PCL Emul 191

PDF 190

PostScript 191

Quality 188

Reports 140

Security Audit Log 153

Set Date/Time 153

Setup 184

SMTP Setup menu 149

Standard Network 142

Standard USB 144

Substitute Size 134

TCP/IP 146

Universal Setup 138

Utilities 189

Wireless 148

XPS 195

Miscellaneous menu 151

moving the printer 209, 213

multiple pages on one sheet 91

multipurpose feeder

loading 60

N

NetWare menu 149

Network < x> menu 142

Network Card menu 145

Network Reports menu 145

network setup page 38

Networking Guide 214

noise

reducing 22

noise emission levels 289

notices 288, 289, 290, 291, 292,

293, 294, 295, 296, 297, 298, 299

0

options

2,000-sheet dual input trays 35

2,000-sheet high capacity feeder 35

500-sheet trays 35

duplex unit 35

fax card 25

firmware card 29

firmware cards 25

flash memory card 29

hard disk 31

internal 25

internal print server 30

memory card 27

memory cards 25

networking 25

port interface card 30

ports 25

updating in printer driver 39

options, touch-screen

copy 94, 95

e-mail 102, 103, 104

fax 116, 117

FTP 122, 123

scan to computer 126, 127, 128

ordering

cleaning kit 202

maintenance kit 201

photoconductors 201

staple cartridges 202

ordering supplies

toner cartridge 201

output file type

changing 101

P

paper

A5 55

B5 56

characteristics 65

Executive 56

finishing features 82

letterhead 66

preprinted forms 66

recycled 21

selecting 66

setting size 52

setting type 52

Statement 55

storing 67

unacceptable 66

Universal Paper Size 138

Universal size setting 52

paper feed troubleshooting

message remains after jam is

cleared 274

paper jams

avoiding 233

paper jams, clearing

200-201 236

202 237

203 238

230 238

231 238

24x 244

250 248

280-281 248

282 248

283 251

284 254

285-286 254

287-288 254

290-294 257

293 259

Paper Loading menu 136

Paper Size/Type menu 130

paper sizes, supported 67

Paper Texture menu 134

paper type

custom 63

paper types

supported by printer 70

where to load 70

paper weights

supported by printer 70

PCL Emul menu 191

PDF menu 190

photoconductor

replacing 204

photoconductors

ordering 201

photos

copying 86

port interface card 30

port settings

configuring 48

PostScript menu 191

Power Saver

adjusting 22

print job

canceling, from computer 81

print quality

cleaning the scanner glass 199

print quality test pages, printing 80

print quality troubleshooting

blank pages 275

clipped images 276

ghost images 276

gray background 277

poor transparency quality 285

print irregularities 278

print is too dark 279

print is too light 280

print quality test pages 275

repeating defects 281

skewed print 281

solid black streaks 281

solid white streaks 281

streaked horizontal lines 282

streaked vertical lines 283

toner fog or background

shading 283

toner rubs off 284

tonerspecks285

print troubleshooting

error reading USB drive 260

held jobs do not print 261

incorrect characters print 262

incorrect margins 277

jammed page does not reprint 274

job prints from wrong tray 262

job prints on wrong paper 262

job takes longer thanexpected 261

jobs do not print 260

Large jobs do not collate 262

multiple-language PDFs do not print 260

paper curl 278

paper frequently jams 274

tray linking does not work 262

unexpected page breaks occur 263

primer

configurations 11

minimum clearances 10

models 11

moving 209, 213

selecting a location 10

shipping 213

prinert control panel 14

factory defaults, restoring 216

printer information

where to find 9

printer messages

1565 Emulation error, load emulation option 233

298.01 Scanner Missing 233

30 Invalid refill, change cartridge 226

31.yy Replace defective or missing cartridge 227

32 Cartridge part number unsupported by device 227

34 Incorrect media, check guides 227

34 Short paper 227

35 Insufficient memory to support Resource Save feature 227

37 Insufficient memory for Flash Memory Defragment operation 228
37 Insufficient memory to collate job 227
37 Insufficient memory, some Held Jobs were deleted 228
37 Insufficient memory, some held jobs will not be restored 228
38 Memory full 228
39 Complex page, some data may not have printed 228
50 PPDS font error 228
51 Defective flash detected 229
52 Not enough free space in flash memory for resources 229
53 Unformatted flash detected 229
54 Network software error 229
54 Serial option < x> error 229
54 Standard network software error 229
55Unsupported option in slot 230
56 Parallel port disabled 230
56 Serial port disabled 230
56 Standard parallel port disabled 230
56 Standard USB port disabled 230
56 USB port disabled 231
57 Configuration change, held jobs were not restored 231
58 Too many bins attached 231
58 Too many disks installed 231
58 Too many flash options installed 231
58 Too many trays attached 232
61 Remove defective disk 232
62 Disk full 232
63 Unformatted disk 232
80 Routine maintenance needed 232
84 Insert photoconductor 232
84 Photoconductor abnormal 233
84 Photoconductor low 233
84 Replace photoconductor 233
88 Cartridge low 202, 233
88 Replace cartridge to continue 202, 233
88.yy Replace cartridge 202

an error has occurred with the flash drive 218
Change to 218
Change to load 219
Change to 218
Change to load 218
Change to 219
Change to load 219
Change to 219
Change to load 220
Check guides 220
Check orientation or guides 220
Close cover < x > 220
Close door < x> 220
Close surface H 220
Disk corrupted 221
Disk Full - Scan Job Canceled 221
Empty hole punch box 221
Fax memory full 221
Fax server 'To Format' not set up. Contact system administrator. 221
Fax Station Name not set up 221
Fax Station Number not set up 221
Insert Tray < x> 222
Load with 222
Load with 222
Load with 223
Load with 222
Load with 222
Load Manual Feeder with 223
Load Manual Feeder with 223
Load Manual Feeder with 224
Load Manual Feeder with 224
Load manual feeder with 223

Load Staples 224

Memory full, cannot print
faxes 224

Remove paper from 224

Remove paper from all bins 224

Remove paper from bin < x> 224

Remove paper from standard output bin 225

Replace all originals if restarting job. 225, 226

Restore Held Jobs? 225

Scan Document Too Long 226

Scanner ADF Cover Open 226
scanner jam 226

Scanner Jam Access Cover Open 226

Serial < x> 226

SMTP server not set up. Contact system administrator. 221

Some held jobs were not restored 226

printer options troubleshooting 2,000-sheet drawer 272

flash memory card 273

hard disk with adapter 273

internal print server 273

Internal Solutions Port 273

memory card 273

option not working 271

paper tray problems 272

USB/parallel interface card 274

printer problems, solving basic 217
printer software, installing (Windows) 38

printing

directory list 80

font sample list 80

for Macintosh users 72

for Windows users 72

from flash drive 79

menu settings page 37

network setup page 38

print quality test pages 80

printing confidential and other held jobs

from Macintosh computer 78

from Windows 77

printing on

A5 paper 55

B5 paper 56

Executive paper 56

Statement paper 55

publications

where to find 9

Q

Quality menu 188

Quiet Mode 22

R

recycled paper

using 21

recycling

Lexmark products 23

toner cartridges 24

WEEE statement 290

reducing a copy 89

registration

scanner 199

Remove paper from <linked bin set

name> 224

Remove paper from all bins 224

Remove paper from bin < x> 224

Remove paper from standard

output bin 225

removing the optional trays 209

Repeat print jobs 77

printing from Macintosh

computer 78

printing from Windows 77

Replace all originals if restarting

job. 225, 226

replacing

photoconductor 204

reports

viewing 215

Reports menu 140

Reserve print jobs 77

printing from Macintosh

computer 78

printing from Windows 77

resolution, fax

changing 114

Restore Held Jobs? 225

s

safety information 7, 8

Scan Document Too Long 226

scan quality, improving 128

scan troubleshooting

cannot scan from a computer 267

partial document or photo

scans 267

scan was not successful 266

scatterunit does not close 263

scanning takes too long or freezes

the computer 266

scatterer

Automatic Document Feeder

(ADF) 13

functions 12

registration 199

scatter glass 13

Scanner ADF Cover Open 226

scatter glass

cleaning 199

scatter glass (flatbed)

copying using 86

scatter jam 226

Scanner Jam Access Cover

Open 226

scanning to a computer 125

improving scan quality 128

scanning to a flash drive 126

scanning to an FTP address

creating shortcuts using the

computer 121

creating shortcuts using the touch

screen 122

improving FTP quality 124

using shortcut numbers 121

using the address book 121

using the keypad 120

Security Audit Log menu 153

Serial < x> 226

serial printing

setting up 49

Set Date/Time menu 153

setting

paper size 52

paper type 52

TCP/IP address 146

Universal Paper Size 52

setting up serial printing 49

setting up the printer

on an Ethernet network

(Macintosh only) 45

on an Ethernet network (Windows

only) 45

Setup menu 184

shipping the printer 213

shortcuts, creating

e-mail 99

faxdestination 111,112

FTP destination 121, 122

SMTP server not set up. Contact

system administrator. 221

SMTP Setup menu 149

Some held jobs were not

restored 226

Standard Network menu 142

standard tray

loading 53

Standard USB menu 144

staple cartridges

ordering 202

staple jam

289 staple error 251

status of supplies, checking 200

storing

paper 67

supplies 200

subject and message information

adding to e-mail 101

Substitute Size menu 134

supplies

conserving 200

status of 200

storing 200

supplies, ordering 201

cleaning kit 202

maintenance kit 201

photoconductors 201

staple cartridges 202

system board

accessing 26

reinstalling 33

T

TCP/IP menu 146

telecommunication

notices 293, 294, 295, 296

tips

card stock 76

envelopes 75

labels,paper 76

letterhead 73

transparencies 75

toner cartridges

recycling 24

replacing 202

toner darkness

adjusting 84

touch screen

buttons 17

transparencies

loading 60

making 86

tips 75

tray linking 63

tray unlinking 63

trays

linking 62, 63

unlinking 62, 63

troubleshooting

checking an unresponsive printer 217

checking an unresponsive scanner 265

solving basic printer problems 217

troubleshooting, copy

copier does not respond 263

partial document or photocopies 265

poor copy quality 264

poorscannedimagequality266

scatterer unit does not close 263

troubleshooting, display

display is blank 217

display shows only diamonds 217

troubleshooting, fax

blocking junk faxes 115

caller ID is not shown 267

can receive but not send faxes 270

can send but not receive
faxes 269

cannot send or receive a fax 268

received fax has poor print quality 270

troubleshooting, paper feed

message remains after jam is cleared 274

troubleshooting, print

error reading USB drive 260

held jobs do not print 261

incorrect characters print 262

incorrect margins 277

jammed page does not reprint 274

job prints from wrong tray 262

job prints on wrong paper 262

job takes longer than expected 261

jobs do not print 260

Large jobs do not collate 262

multiple-language PDFs do not print 260

paper curl 278

paper frequently jams 274

tray linking does not work 262

unexpected page breaks occur 263

troubleshooting, print quality

blank pages 275

clipped images 276

ghost images 276

gray background 277

poor transparency quality 285

print irregularities 278

print is too dark 279

print is too light 280

print quality test pages 275

repeating defects 281

skewed print 281

solid black streaks 281

solid white streaks 281

streaked horizontal lines 282

streaked vertical lines 283

toner fog or background shading 283

toner rubs off 284

tonerspecks 285

troubleshooting, printer options

2,000-sheet drawer 272

flash memory card 273

hard disk with adapter 273

internal print server 273

Internal Solutions Port 273

memory card 273

option not working 271

paper tray problems 272

USB/parallel interface card 274

troubleshooting, scan

cannot scan from a computer 267

partial document or photoscans 267

scan was not successful 266

scatterer unit does not close 263

scanning takes too long or freezes the computer 266

U

Universal Paper Size

setting 52

Universal Setup menu 138

unlinking trays 62

updating options in printer

driver 39

USB port 36

Utilities menu 189

V

Verify print jobs 77

printing from Macintosh computer 78

printing from Windows 77

viewing

reports 215

virtual display

how to access 214

W

Wireless menu 148

wireless network

configuration information 40

installation, using Macintosh 42

installation, using Windows 41

wireless network setup

in Windows 41

wireless printer setup

in Macintosh 42

X

XPS menu 195

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Product information

Brand : EPSON

Model : X862DE

Category : Multifunction Printer