TM-S2000II - Multifunction Printer EPSON - Free user manual and instructions

USER MANUAL TM-S2000II EPSON

Technical line drawing of a mechanical component housing (no text or symbols)

Safety Precautions

Describes precautions that ensure safe use of the product. Read this first.

Product Overview

Describes product features.

Setup

Describes product and peripheral device installation and setup procedures.

Advanced Product Use

Describes advanced product use.

Application Development Information

Provides information required for controlling this product and application development.

Handling the Product

Describes the basic operating procedures of the product.

Troubleshooting

Describes what to do when problems occur.

Product Specifications

Provides product specifications, interface specifications, and character code tables.

Notes

• All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
• The content of this manual is subject to change without notice. Contact ESPON for the latest information.
• While every precaution has been taken in the preparation of this manual, Seiko Epson Corporation assumes no responsibility for errors or omissions.
• Neither is any liability assumed for damages resulting from the use of the information contained herein.
• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
• Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Genuine Epson Products or Epson Approved Products by Seiko Epson Corporation.

Copyrights

EPSON is a registered trademark of Seiko Epson Corporation.

Exceed Your Vision is a registered trademark or trademark of Seiko Epson Corporation.

Microsoft ^® and Windows ^® are registered trademarks of Microsoft Corporation in the United States, Japan, and/or other countries.

All other trademarks are the property of their respective owners and used for identification purpose only.

©Seiko Epson Corporation 2018. All rights reserved.

Table of Contents

■ Safety Precautions....7

Meanings of Symbols 7

Cautions on Installation....7

Cautions on Power Supply....7

Cautions on Handling....8

Cautions on Ink Cartridges 9

■ Restriction of Use 10

■ About This Manual.... 11

Purpose of This Manual....11

Manual Organization....11

Manual Illustrations....11

Product Overview 13

■ Features .... 13

■ Product Configuration .... 14

Model....14

Accessories 14

■ Part Names and Functions .... 15

Front....15

Operation Panel....17

Rear ....18

■ Checking the Product Status 19

Replacement Timing of Consumables....19

Statuses and Errors 20

■ Cut Sheet Processing Modes.... 24

High-speed Mode 24

Confirmation Mode....27

Speed of Each Processing Mode....31

■ NV Memory 33

NV Graphics Memory....33

NV User Memory ....33

Memory Switch....33

User-defined Page 33

Maintenance Counters....34

Setup 35

■ Setup Flow.... 35

■ Product Installation 36

Removing the Packing Materials....36

Installation 36

■ Connecting to a Host Computer.... 37

■ Connecting a Power Supply 38

■ Installing the Ink Cartridges.... 39

■ Adjusting LCD Backlight Brightness....41

■ Test Printing 42

Advanced Product Use.... 45

■ Software Settings....45

Function 45

■ Setting/Confirmation Mode 48

Self-test Mode......49

NV Graphics Information Print Mode 50

Application Development Information 51

■ Operating Environment 51

130 DPM Model....51

225 DPM Model....51

■ Driver 52

For Windows Environment....52

For Linux Environment 53

■ Utilities .... 54

TM-S2000II Utility 54

Epson Deployment Tool 54

■ Downloading Software 55

Handling the Product 57

■ Turning On/Off....57

Turning the Power On....57

Turning the Power Off....57

■ Opening a Cover....58

Opening the Ink Cartridge Cover....58

Opening the MICR Cover or Scanner Cover 58

■ Replacing the Ink Cartridges....59

■ Cut Sheet Processing 60

Process Flow 60

Loading Cut Sheets....61

Removing Cut Sheets 62

■ ID Card Processing 63

■ Magnetic Stripe Card Processing 64

■ Cleaning the Product....65

Cleaning the Exterior 65

Ink Head Cleaning....65

Cleaning the Paper Feeding Path....66

Cleaning the Scanner 68

■ Preparing for Transport....69

Troubleshooting....71

■ The Product Does Not Turn On.... 72

■ Lit or Flashing ! (ERROR) LED....72

■ Error Message Displayed on the LCD 73

Recoverable Error....73

Unrecoverable Error ....75

■ Cut Sheet Jam 76

■ ID Card Does Not Come Out....77

■ Problems with Print Quality....78

■ Problems with Reading Quality....78

Cannot Read Magnetic Ink Characters Correctly....78

Poor Cut Sheet or ID Card Reading Quality ....78

Product Specifications....79

■ General Specifications .... 79

Electrical Specifications ....80

Ink Cartridge 80

■ USB Interface Specifications .... 81

USB (Type-B) 81

USB (Type-A) 81

■ Printing Specifications 82

■ Character Specifications....83

■ Scanner Specifications....84

■ MSR (Magnetic Stripe Reader) Specifications 85

■ Paper Specifications 86

■ Printable Area 87

■ Scanner Scan Area 88

Cut Sheet....88

ID Card 89

■ MICR Reading Area 90

Electronic Endorsement Area 90

■ Environmental Specifications....91

■ Reliability 91

■ Overall Dimensions....92

One-pocket Model 92

Two-pocket Model 93

■ Character Code Tables....94

Safety Precautions

Meanings of Symbols

The symbols explained below are used in this manual. Be sure to take the time to understand the meaning of each symbol before using the product.

WARNING

Handling the product improperly by ignoring this symbol can lead to death or serious injury.

CAUTION

Ignoring this symbol and using the product improperly can lead to the problems listed below.

• Personal injury
• Material damage
• Loss of data and other information

CAUTION

Indicates information with which you must comply when using the product. Mishandling due to ignoring this information may cause the product to fail or malfunction.

NOTE

Indicates supplementary explanations and information you should know.

Cautions on Installation

CAUTION

☐ Do not install/store the product in an unstable location or in a location subject to vibration from other devices. Equipment may fall or collapse, causing breakage and possible injury.
☐ Do not install the product in a location exposed to oily smoke or dust, or in a humid location. Doing so may cause electric shock or fire.
☐ Use the product under the environmental conditions specified in the manual. (☐ "Environmental Specifications" on page 91)

Cautions on Power Supply

WARNING

☐ Do not use other than the specified AC adapter. In addition, do not use the specified adapter with another device. Doing so may cause electric shock or fire.
☐ Observe the following points when handling the AC adapter. Doing so may cause electric shock or fire.
* Do not use in a location where rain or water will get on the AC adapter.
* Do not suspend the product by the power cord.
* Do not allow a clip or other metal object to touch the connectors.
* Do not cover with bedding.

☐ Do not allow dust or other foreign material to adhere to the power plug. Doing so may cause electric shock or fire.
☐ Insert the power plug securely all the way into the outlet. Doing so may cause electric shock or fire.
☐ Be sure your AC power cord meets relevant safety standards of the area where you plan to use it.
☐ Do not use a damaged power cable. Doing so may cause electric shock or fire.

WARNING

□ Contact qualified service personnel for advice if the power cable is damaged. Furthermore, observe the following points so as not to damage the power cable.* Do not modify the power cable.* Do not place heavy objects on the power cable.* Do not forcibly bend, twist, or pull the power cable.* Do not lay the power cable near a heating appliance.□ Do not insert or remove the power plug with a wet hand. Doing so may cause electric shock.□ Do not connect many power cables to one outlet. Doing so may cause fire.□ Regularly disconnect the power plug from the outlet and clean the base of the prongs and between the prongs. Leaving the power plug connected to the outlet for a long period of time may cause dust to accumulate on the base of the power plug prongs, resulting in a short and fire.□ Hold the plug and do not pull the cable when disconnecting the power plug from the outlet. Pulling the cable may damage the cable or deform the plug, causing electric shock or fire.

CAUTION

□ To ensure safety, unplug the product before leaving it unused for an extended period.

Cautions on Handling

Do not use the product in a location with volatile substances such as alcohol or paint thinner present, or near fire. Doing so may cause electric shock or fire.Shut down the product immediately if it produces smoke, a strange odor, or unusual noise. Doing so may cause electric shock or fire. If an abnormality occurs, immediately turn off the power and remove the plug from the outlet, and then contact qualified service personnel for advice.Shut down the product immediately if a foreign object or water or other liquid gets inside the product. Continued use may cause electric shock or fire. Immediately turn off the power and remove the plug from the outlet, and then contact qualified service personnel for advice.Never disassemble or repair the product by yourself as doing so is dangerous.Do not use the product in a location where inflammable gas, explosive gas, etc. is present in the atmosphere. Furthermore, do not use aerosol sprayers containing flammable gas inside or around the product. Doing so may cause fire.Do not connect cables in ways other than those mentioned in this manual. Doing so may cause fire. It may also damage the other connected devices.(“Connecting a Power Supply” on page 38, “Connecting to a Host Computer”)Do not touch the areas inside the product other than those mentioned in this manual. Doing so may cause electric shock or burns.Do not insert metal or flammable materials, or allow them to fall into the product. Doing so may cause electric shock or fire.

Do not allow anyone to stand or place heavy objects on top of the product. Equipment may fall or collapse, causing breakage and possible injury.Install the cables and optional products in the proper direction according to the proper procedures. Failure to do so creates the risk of fire or electric shock. Follow the instructions in this manual to install them properly.(“Connecting a Power Supply” on page 38, “Connecting to a Host Computer”)Before moving the product, shut down and unplug the product, and make sure that all the cables are disconnected. Failure to do so may damage a cable, causing electric shock or fire.Do not store or transport the product while it is tilted, standing, or upside down. Doing so may cause the ink to leak.

Cautions on Ink Cartridges

☐ Do not touch the IC chip on an ink cartridge. Doing so may result in normal operation and printing becoming no longer possible.
☐ The product uses ink cartridges equipped with IC chips to manage the amount of ink used and other information so ink cartridges are usable even if they are removed and reinstalled. However, if an ink cartridge with not much ink remaining is removed and reinstalled, it may not be usable. Some ink is consumed each time cartridges are installed because the product automatically checks their reliability.
☐ Since ink cartridges are designed to stop the operation before ink runs out completely to maintain the quality of the ink head, some ink remains in the used ink cartridges.
☐ In order to keep the ink head in good condition, ink is also consumed during such non-printing maintenance operations such as ink cartridge replacement.
☐ Do not turn off the power or open the cover during ink charging (while the ① (Power) LED is flashing). Opening the cover may cause the ink to be recharged, resulting in more ink being consumed. Also, it may result in normal printing becoming no longer possible.
☐ Do not disassemble an ink cartridge. Doing so may cause ink to get into eyes or onto skin.
☐ Do not disassemble or modify an ink cartridge. Doing so may cause printing malfunction.
☐ Use of old ink cartridges may result in reduced print quality. Use ink cartridges up within six months after opening the packages. The usage period for ink cartridges is printed on the packaging of the individual ink cartridges.

☐ If ink contacts your skin, eyes, or mouth, take the following actions.
* When ink gets onto your skin, immediately wash the area with soap and water.
* When ink gets into your eyes, immediately flush them with water. Leaving the ink as is may result in bloodshot eyes or mild inflammation. If something is wrong, immediately consult with a doctor.
* When ink gets into your mouth, immediately spit it out and consult with a doctor.
☐ There may be some ink around the ink supply port on a removed ink cartridge. Take care so that it does not stain the desk or other surface.
☐ Do not remove the ink cartridge except to replace it.
☐ Do not open an ink cartridge package until you are ready to install the ink cartridge in the product.
☐ Do not shake an ink cartridge too hard. The ink cartridge may leak if you shake it around too much or push the sides strongly.
☐ Do not allow foreign objects to fall into the cartridge installation section. Doing so may result in normal printing becoming no longer possible. Remove any object that falls into the installation section, taking care not to damage the section.
☐ When ink is charged the first time (right after purchase), ink is consumed for filling the ink head nozzles (ink discharge holes) to get ready for printing. Because of this, the number of sheets that can be printed by the first ink cartridge used in a new product may be lower than that of the second and subsequent ink cartridges.
☐ Turning off the product by performing a ⏻ (POWER) button operation or by sending a command causes the ink head to be capped automatically to prevent the ink from drying. If you do not plan to use the product after installing an ink cartridge, be sure to use either of the methods above to turn off power. Do not pull out the power plug or turn off the breaker while the power is on.
☐ Printing on water-repellent paper such as art paper, which is slow-drying, may cause print stains. Also, if you print on glossy paper, fingerprints may get on the paper or ink may adhere to your fingers when you touch the print surface. Select and use paper that will not cause print stains.
☐ Store the ink cartridges in a place out of reach of children.
☐ Epson recommends storing ink cartridges in a cool and dark place.
☐ If you wish to use ink cartridges that have been stored in a cold place for a long period of time, leave them for at least 3 hours in a place that is at room temperature before use.
☐ Do not remove the ink cartridges from the product when storing the product.

Restriction of Use

When this product is used for applications requiring high reliability/safety such as transportation devices related to aviation, rail, marine, automotive etc.; disaster prevention devices; various safety devices etc.; or functional/precision devices etc., you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability.

This product in not intended for use in aerospace equipment, main communication equipment, nuclear power control equipment, medical equipment, or other applications that require a very high level of reliability and/or safety. Be sure to check with the customer concerning these applications and judge applicability accordingly.

About This Manual

Purpose of This Manual

This manual is intended to provide development engineers with information about product functions, operations, maintenance, and troubleshooting, and the information needed for application development and design.

Manual Organization

This manual is organized as shown below.

Chapter 1 Product Overview

Chapter 2 Setup

Chapter 3 Advanced Product Use

Chapter 4 Application Development Information

Chapter 5 Handling the Product

Chapter 6 Troubleshooting

Chapter 7 Product Specifications

Manual Illustrations

Unless specifically indicated otherwise, all illustrations in this manual show a model equipped with two pockets and MSR.

Product Overview

This chapter describes the features and functions of the product.

Features

This product is a compact multifunction device that incorporates various functions required by banking counter services.

☐ Cut sheet (check endorsement, single receipt, cashier's check) printing
- 360-nozzle inkjet printing enables 180 dpi multi-line, high-resolution output [dpi: dot per inch]
☐ Check magnetic ink character recognition
☐ Cut sheets, personal ID (driver's license) two-side data acquisition
• Binary (cut sheets only), gray scale, color, IR (infrared) image acquisition
☐ Auto sheet feeder that automatically feeds cut sheets one sheet at a time
• Cut sheet overlap feed detector
- Check mis-insertion detector
• Image quality assessment (IQA) (supported by driver)
• Optical character recognition (OCR) (supported by driver) ^*1

☐ Two-pocket cut sheet separator ^*2

☐ Magnetic stripe card reader (MSR) ^*2

☐ LCD for quick and easy determination of product status

□ Equipped with USB-HUB ^*2

☐ Counter that comes in handy for remote maintenance

Built-in buzzer

*1: Supported fonts are OCR-A and OCR-B only
*2: Depends on model

Product Configuration

Functions and accessories for this product depend on the model.

Model

Cut sheet print processing speed	Number of cut sheet pockets	MSR	USB-HUB
130 DPM	One-pocket	Unequipped	Unequipped
		Equipped	Equipped
	Two-pocket	Unequipped	Unequipped
		Equipped	Equipped
225 DPM	One-pocket	Unequipped	Unequipped
		Equipped	Equipped
	Two-pocket	Unequipped	Unequipped
		Equipped	Equipped

[DPM: Number of cut sheets processed per minute (Documents Per Minute)]

Accessories

☐ Special ink cartridge SJIC18(K) x 2
☐ Dedicated AC adapter PS-180
☐ USB cable (length: 170 cm, color: black)
□ AC cable*
☐ Instruction manuals

*: Not included with some models

Part Names and Functions

Front

One-pocket model 1 2 3 4 5 6 7 8 9 Model without MSR

1	ID card slot
To read an ID card, insert it. (☐ "ID Card Processing" on page 63)
2	Main pocket/Sub-pocket
Pockets hold cut sheets ejected after processing.
3	Pocket guides
Pull out the pocket guide to match the length of the cut sheets being used.
4	Ink cartridge cover
Open this cover to install/replace the ink cartridge. (☐ "Installing the Ink Cartridges" on page 39, "Replacing the Ink Cartridges")
5	ASF (Auto-Sheet-Feeder)
Install the Auto-Sheet-Feeder to feed checks and other cut sheets. Up to 100 sheets can be fed. (☐ "Cut Sheet Processing" on page 60)
6	ASF guide
Pull out the pocket guide to match the length of the cut sheets being used.
7
Turn the product on/off. (“Turning On/Off” on page 57)
8	MSR (Magnetic Stripe Reader)
To read a magnetic strip card, insert the card and slide it. (“Magnetic Stripe Card Processing” on page 64)
9	MICR cover

Open this cover if cut sheets become jammed. (☐ "Opening the MICR Cover or Scanner Cover" on page 58, "Cut Sheet Jam")

Operation Panel

graph TD
    A["1"] --> B["2"]
    B --> C["3"]
    C --> D["4"]
    style A fill:#f9f,stroke:#333
    style B fill:#bbf,stroke:#333
    style C fill:#fff,stroke:#333
    style D fill:#dfd,stroke:#333

1	1 (POWER)LED

Lights when the product is turned on.

Flashes during printing and while ink is charging.

2	! (ERROR) LED

Lights when an error occurs. (☐ "Checking the Product Status" on page 19)

3

LCD

Shows the status of consumables and the product. (☐ "Checking the Product Status" on page 19)

LCD backlight brightness is adjustable. (☐ "Adjusting LCD Backlight Brightness" on page 41)

4	Button 1 (Left) / Button 2 (Right)

Each button is assigned the corresponding function that appears at the bottom of the LCD. The function on the lower left of the LCD is executed when Button 1 (left button) is pressed, while the function on the lower right is executed when Button 2 (right button) is pressed.

Dark Bright

Button 1
Button 2

Rear

2 3 4 5 24V = = - 1

1	Scanner cover
Open this cover if cut sheets or an ID card becomes jammed. (“Opening the MICR Cover or Scanner Cover” on page 58, “Cut Sheet Jam”, “ID Card Does Not Come Out”)
2	DC-IN connector
Connect a DC cable.
3	Wire saddle
Pass the USB cable through this saddle to prevent disconnection of the cable.
4	USB connector (Type B)
Connect a USB cable (Type B).
5	USB connector (Type A)

Connect a USB cable (Type A).

Checking the Product Status

The status of the product can be checked from a combination of the LEDs lighting/flashing and the LCD display.

The error type cannot be distinguished by the LED pattern. Develop an application that reads the status from the application and identifies the error, and lets the user know the required recovery procedure.

Replacement Timing of Consumables

The ink cartridge status can be checked on the LCD home screen.

Ink status Cleaning

LCD display	Status
	There is sufficient ink remaining.
	There is not much ink remaining so nearly time to replace the ink cartridge. Prepare a new ink cartridge.
	Ink cartridge is expended. Loading or replacement of the ink cartridge is required. Printing on cut sheet is not possible until a new ink cartridge is installed. (Ink cartridge replacement guidance appears on the LCD. “Replacing the Ink Cartridges” on page 59)
	An ink cartridge is not installed. An ink cartridge must be loaded to print on cut sheets.
	There is not enough ink for periodic ink head cleaning. The ink cartridge needs to be replaced to perform cleaning.

Statuses and Errors

The status of the product can be checked from a combination of the LEDs lighting/flashing and the LCD display.

Product operation stops when an error occurs. For details on resolving errors, refer to “Error Message Displayed on the LCD” on page 73.

□:Off

□ / □ :On

/ :Flashing

LED		LCD display	Product status
[weow]POWER	[weu]ERROR
		FEED ERROR	Cut sheets are jammed in the MICR reader. (“Cut Sheet Jam” on page 76)
			Cut sheets are jammed in the scanner(“Cut Sheet Jam” on page 76)
			Ink cover is open
[20X48]POWER	ERROR
[T230]	☐		Open MICR cover and/or scanner cover
[26V7T]	☐		Standing by for insertion of cut sheets
[29+1]	☐		Cut sheet detection
[17TCC]	☐		Card insertion standby
[T5XT]	☐		Card removal standby
[46+Y]	☐		Cartridge loading or replacement required(“Installing the Ink Cartridges” on page 39)
[244]	☐		Ink head cleaning standby(“Ink Head Cleaning” on page 65)
	☐		Ink head cleaning
[WBAS]POWER	ERROR
Dwina41	[100]		Ink head high temperatureMotor driver high temperature
Dwada5	[179]		In power-on sequenceIn power-off sequence
Dwada5	[181]		Firmware rewriting (data receive in progress)
Dwada5	[182]		Firmware rewriting (data writing, restoration in progress)
Dwada6	[183]		The pump unit is near the end of it's service life
Dwada5	[184]		Unrecoverable error(“Unrecoverable Error” on page 75)
POWER	!ERROR
[5548]	□	⚠ INFORMATIONNot enough ink for maintenance. There is a risk of affecting inkjet print quality. TheNow Later⚠ INFORMATIONcleaning process requires a new ink cartridge to be completed. Change ink cartridge now?Now Later⚠ INFORMATIONWithout cleaning inkjet print quality may decrease. Change ink cartridge now?Now Later	Insufficient ink for periodic ink head cleaning

Cut Sheet Processing Modes

There are two modes for processing cut sheets. Select the method most suitable for your environment.

• High-speed mode (☐ “High-speed Mode” on page 24)
• Confirmation mode (☐ “Confirmation Mode” on page 27)

For details on processing modes, refer to the TM-S2000MJ API Reference Guide.

High-speed Mode

Use this mode to specify processing conditions from the firmware or driver.

Table of Judgment Subjects and Criteria

Judgment made by:	Criteria
Firmware	Overlapping feeding detection resultIncorrect insertion detection result (Check paper)Magnetic waveform detection resultExternal noise detection resultPrinting result of exceeded media length
Driver	MICR “?” detection resultIQA judgment resultBarcode recognition result

Document Processing Sequence

The processing sequence depends on the number of pockets and whether or not back feeding is being performed.

When back feeding is not necessary with 1-pocket models/2-pocket models

graph TD
    A["<First cut sheet>"] --> B["Fed from the ASF"]
    B --> C["Check for double feeding"]
    C --> D["MICR reading"]
    D --> E["Ink jet printing"]
    E --> F["Capturing image on both sides"]
    F --> G["Ejection of the cut sheet"]

    H["<Second cut sheet>"] --> I["Fed from the ASF"]
    I --> J["Check for double feeding"]
    J --> K["MICR reading"]
    K --> L["Ink jet printing"]
    L --> M["Capturing image on both sides"]
    M --> N["Ejection of the cut sheet"]

    O["<Third cut sheet>"] --> P["Fed from the ASF"]
    P --> Q["Check for double feeding"]
    Q --> R["MICR reading"]
    R --> S["End"]

When back feeding is required with 2-pocket models

graph TD
    A["First cut sheet>"] --> B["Fed from the ASF"]
    B --> C["Check for double feeding"]
    C --> D["MICR reading"]
    D --> E["Ink jet printing"]
    E --> F["Capturing image on both sides"]
    F --> G["Backward paper feeding*"]
    G --> H["Switching of the pocket"]
    H --> I["Ejection of the cut sheet"]
    I --> J["<Second cut sheet> Fed from the ASF"]
    J --> K["Check for double feeding"]
    K --> L["Switching of the pockets"]
    L --> M["Ejection of the cut sheet"]
    M --> N["<Third cut sheet> Fed from the ASF"]
    N --> O["End"]
    style A fill:#f9f,stroke:#333
    style O fill:#f9f,stroke:#333

Confirmation Mode

Use this mode to specify processing conditions from the application.

This mode stops the process that starts with cut sheet feeding is from the ASF and ends with cut sheet output to a pocket, in order to receive an instruction from the application. It then restarts the process. It also can be used to configure the no-overlap/overlap setting from the application.

No-overlap: Starts send of the next cut sheet after the current cut sheet is fully in the pocket Overlap: Starts feeding of the next cut sheet while the current cut sheet is being output to the pocket

Document Processing Sequence

The processing sequence depends on the number of pockets and whether or not back feeding or overlap is being performed.

With overlap

When back feeding is not necessary with 1-pocket models/2-pocket models

graph TD
    A["First cut sheet"] --> B["Fed from the ASF"]
    B --> C["Check for double feeding"]
    C --> D["MICR reading"]
    D --> E["Ink jet printing"]
    E --> F["Capturing image on both sides"]
    F --> G["Stop of paper feeding*"]
    G --> H["Ejection of the cut sheet"]
    H --> I["* Waits for a command from the application."]

    J["Second cut sheet"] --> K["Fed from the ASF"]
    K --> L["Check for double feeding"]
    L --> M["Stop of paper feeding*"]
    M --> N["Ejection of the cut sheet"]
    N --> O["<Third cut sheet> Fed from the ASF"]
    O --> P["="]

With overlap

When back feeding is required with 2-pocket models

graph TD
    A["<First cut sheet>"] --> B["Fed from the ASF"]
    B --> C["Check for double feeding"]
    C --> D["MICR reading"]
    D --> E["Ink jet printing"]
    E --> F["Capturing image on both sides"]
    F --> G["Stop of paper feeding*1"]
    G --> H["Backward paper feeding*2"]
    H --> I["Switching of the pockets"]
    I --> J["Ejection of the cut sheet"]

    K["<Second cut sheet>"] --> L["Fed from the ASF"]
    L --> M["Check for double feeding"]
    M --> N["Switching of the pockets"]
    N --> O["Ejection of the cut sheet"]

    P["<Third cut sheet>"] --> Q["Fed from the ASF"]
    Q --> R["End"]

    style A fill:#f9f,stroke:#333
    style B fill:#f9f,stroke:#333
    style C fill:#f9f,stroke:#333
    style D fill:#f9f,stroke:#333
    style E fill:#f9f,stroke:#333
    style F fill:#f9f,stroke:#333
    style G fill:#f9f,stroke:#333
    style H fill:#f9f,stroke:#333
    style I fill:#f9f,stroke:#333
    style J fill:#f9f,stroke:#333
    style K fill:#f9f,stroke:#333
    style L fill:#f9f,stroke:#333
    style M fill:#f9f,stroke:#333
    style N fill:#f9f,stroke:#333
    style O fill:#f9f,stroke:#333
    style P fill:#f9f,stroke:#333
    style Q fill:#f9f,stroke:#333

Without overlap

When back feeding is not necessary with 1-pocket models/2-pocket models

graph TD
    A["<First cut sheet>"] --> B["Fed from the ASF"]
    B --> C["Check for double feeding"]
    C --> D["MICR reading"]
    D --> E["Ink jet printing"]
    E --> F["Capturing image on both sides"]
    F --> G["Stop of paper feeding*"]
    G --> H["Ejection of the cut sheet"]
    H --> I["<Second cut sheet>"]
    I --> J["Fed from the ASF"]
    J --> K["Check for double feeding"]
    K --> L["Stop of paper feeding*"]
    L --> M["Ejection of the cut sheet"]
    M --> N["<Third cut sheet> Fed from the ASF"]
    N --> O["End"]
    style A fill:#f9f,stroke:#333
    style O fill:#f9f,stroke:#333

With overlap

When back feeding is required with 2-pocket models

graph TD
    A["<First cut sheet>"] --> B["Fed from the ASF"]
    B --> C["Check for double feeding"]
    C --> D["MICR reading"]
    D --> E["Ink jet printing"]
    E --> F["Capturing image on both sides"]
    F --> G["Stop of paper feeding*¹"]
    G --> H["Backward paper feeding*²"]
    H --> I["Switching of the pockets"]
    I --> J["Ejection of the cut sheet"]

    K["<Second cut sheet>"] --> L["Fed from the ASF"]
    L --> M["Check for double feeding"]
    M --> N["Switching of the pockets"]
    N --> O["Ejection of the cut sheet"]

    P["<Third cut sheet>"] --> Q["Fed from the ASF"]
    Q --> R["End"]

    style A fill:#f9f,stroke:#333
    style B fill:#f9f,stroke:#333
    style C fill:#f9f,stroke:#333
    style D fill:#f9f,stroke:#333
    style E fill:#f9f,stroke:#333
    style F fill:#f9f,stroke:#333
    style G fill:#f9f,stroke:#333
    style H fill:#f9f,stroke:#333
    style I fill:#f9f,stroke:#333
    style J fill:#f9f,stroke:#333
    style K fill:#f9f,stroke:#333
    style L fill:#f9f,stroke:#333
    style M fill:#f9f,stroke:#333
    style N fill:#f9f,stroke:#333
    style O fill:#f9f,stroke:#333
    style P fill:#f9f,stroke:#333
    style Q fill:#f9f,stroke:#333

Speed of Each Processing Mode

This is the processing speed from the point that the first cut sheet is sent from the ASF until receipt of the image data of the 100th cut sheet (highest value).

Processing Speed Conditions

The processing speed may be reduced by the conditions described below.

• Host computer operating environment (☐ “Operating Environment” on page 51)
• Software that coexists on the computer
  • Image resolution, light source settings

When the resolution of the captured image is 240 dpi or 300 dpi, or when the acquired image is 24-bit color or infrared (IR)

• Driver IQA, OCR, bar code recognition settings
  • Data transfer, save, and other application processing
• Cut sheet status
• Processing mode and judgment subject

Processing modes	Judgment made by	Condition details
High-speed mode	Firmware	Operation based on firmware judgments, without instruction from the host computer, for high-speed processing. However, when cut sheets are output to the sub-pocket in the case of 2-pocket models, processing is slower due to generation of back feeding.
	Driver	When driver judgment is required, processing speed is slower compared to operation according to judgment conditions by firmware only.
Confirmation mode	Application	Since the product stands by for instructions from the application for each cut sheet scan, processing speed depends on control from the application. Also, processing speed depends on whether or not overlap is performed.

Processing Modes

Resolution of captured image: 200 dpi, grayscale/black and white

Processing mode and judgment subject	Media size	Processing speed
		225 DPM		130 DPM
		Main-pocket ejection	Sub-pocket ejection 50%*1	Main-pocket ejection	Sub-pocket ejection 50%*1
High-speed mode Firmware judgment	Personal check	225 DPM	106 DPM	130 DPM	92 DPM
	Business check	175 DPM	84 DPM	130 DPM	78 DPM
High-speed mode Driver judgment	Personal check	94 DPM	71 DPM	94 DPM	71 DPM
	Business check	82 DPM	60 DPM	82 DPM	60 DPM
Confirmation mode*2 Application judgment	Personal check	73 DPM	59 DPM	73 DPM	59 DPM
	Business check	59 DPM	48 DPM	59 DPM	48 DPM

*1: When 50 of the 100 sheets are in the sub-pocket
*2: Does not take application processing time into consideration

NV Memory

This product is equipped with nonvolatile memory (NV), which maintains stored data even if the product is turned off. The memory areas below are available in NV memory for use by the user.

• NV graphics memory
• NV user memory
• Memory switch
• User-defined page
• Maintenance counters

CAUTION

As a general rule for the number of writes to NV memory, create an application that writes no more than 10 times a day.

NV Graphics Memory

Multiple store logos and other graphics can be registered for printing on logos.

Registered graphics can be viewed using the TM-S2000II Utility or the NV graphics information print mode.

NOTE

For details on the NV graphics information printing mode, refer to the TM-S2000II Utility User's Manual and "NV Graphics Information Print Mode" on page 50.

NV User Memory

Custom product settings and maintenance information can be saved as text data and read as required.

Memory Switch

This switch can be used to configure various product settings.

For details on memory switches, refer to “Software Settings” on page 45.

User-defined Page

Character that is not registered on the product can be printed by registering it on a user-defined page (Character Code Table: page 255).

Maintenance Counters

This function automatically registers the number of print lines, the number of auto cutter operations, product running time, and other maintenance counter information in product memory. Counter information can be referenced to support periodic inspections, consumable replacement and others.

NOTE

The head travel distance and the number of auto cutter operations (☐ "Self-test Mode" on page 49).

Setup

This chapter describes the product and peripheral device installation and setup procedures that need to be performed before using the product.

Setup Flow

The information in this chapter follows the flow of product and its peripheral device setup as shown below.

graph TD
    A["1. Product Installation (page 36)"] --> B["2. Connecting to a Host Computer (page 37)"]
    B --> C["3. Connecting a Power Supply (page 38)"]
    C --> D["4. Installing the Ink Cartridges (page 39)"]
    D --> E["5. Adjusting LCD Backlight Brightness (page 41)"]
    E --> F["6. Test Printing (page 42)"]

Product Installation

Removing the Packing Materials

Packing materials are affixed for protection against shock during transportation. Remove the packing materials shown below before installing the product.

Technical diagram showing a mechanical assembly with labeled components A through F, including directional arrows indicating movement or flow.

NOTE

The packing materials and packaging box are required for future transportation. Keep them in a safe place.

Installation

Provide sufficient space in a location appropriate for installation.

Location Appropriate for Installation

• On an area larger than the bottom surface of the product (☐ “Overall Dimensions” on page 92)
  • In a level and stable location
• In a location free of vibration and impacts
• In a location where a dedicated power outlet is available
• In a location with sufficient space around the printer to allow for replacement of consumable products, and daily cleaning
• In a location meeting the guaranteed environmental conditions (“Environmental Specifications” on page 91)

CAUTION

• When moving the product, lift it up by grasping at the depressions on either side.
• Make sure that cords or other objects are not being pinched by the product.
• To avoid deterioration of the MICR recognition rate, do not install the product near a magnetic field. In particular, check the MICR reader recognition rate when the product is installed near a display device.

Connecting to a Host Computer

Connect the USB for connecting with the host computer to the port on the back of the product. (☐ “Rear” on page 18)

• Pass the USB cable through the wire saddle to prevent accidental disconnection.
- Use of the included USB cable is recommended. Use of another USB cable can result in improper operation during large-volume data processing when scanning a series of documents.

Technical diagram showing cable installation and connection to a mechanical component (no text or symbols)

Connecting a Power Supply

• Use only the specified AC adapter. Not doing so may cause a fire or electric shock. (☐ "Electrical Specifications" on page 80)
• Do not plug the AC cable into a power outlet whose voltage does not match the input voltage of the AC adapter. Doing so can damage the product.
• If you discover an abnormality immediately turn off the product and unplug AC cable from the power outlet.
• Use only the AC cable that comes with the product.

1 Insert the DC connector of the AC adapter firmly all the way into the DC-IN connector of the product.
2 Insert the connector of the AC cable firmly all the way into the AC inlet of the AC adapter.
3 Insert the power plug firmly all the way into an outlet with a ground.
4 Place the AC adapter with its label facing downward.

Diagram showing cable installation process with labeled components and safety notes for plugging

Installing the Ink Cartridges

This section describes the procedure for installing the ink cartridges and performing ink charging for the first time.

When replacing an ink cartridge, refer to “Replacing the Ink Cartridges” on page 59, and then follow the procedure in this section.

CAUTION

Read the precautions on handling carefully before installing the ink cartridges.

("Cautions on Ink Cartridges" on page 9)

1 Check that the product is powered on. ( "Turning the Power On" on page 57)
2 Open the ink cartridge cover. ( "Opening the Ink Cartridge Cover" on page 58)
3 Remove a new ink cartridge from its bag.
4 Peel the yellow film from the ink cartridge.

IC chip

CAUTION

• Do not remove the other label.
• Do not touch the IC chip.

5 Gently press the ink cartridge into the product.

PUSH

6 Close the ink cartridge cover.

Ink charging starts. The ① (POWER) LED flashes during ink charging. It takes up to 4 minutes to charge the ink the first time ink cartridges are installed in the product.

When ink charging completes, the ① (POWER) LED changes from flashing to on.

Never open any cover of the printer or turn off the printer during ink charging (while the ① (POWER) LED is flashing). Doing so will consume a large amount of ink, which may result in the need to replace the ink cartridges before the completion of charging.

Illustration of a device with a battery symbol and a lightbulb, no text or symbols present

Prohibition sign showing a hand pressing a power button with 'No' and 'Yes' text, commonly used for basic electrical control.

Prohibition sign with Chinese text and blue arrow, indicating no prohibition or disapproval of a device or device.

Prohibition sign showing a crossed-out electrical outlet with a hand holding a device and a blue arrow indicating direction.

Prohibition sign with a red circle and a blue arrow, indicating no change or restriction in a material.

NOTE

The ink cartridges included in the product package are used for initial charging. The product uses ink to prepare for printing (ink charging) when the ink cartridges are installed for the first time.

The installing of ink cartridges is now complete.

Adjusting LCD Backlight Brightness

Adjust the brightness of the LCD to suit the environment where the product is being used. The changed setting is retained even if the power is turned off. Available brightness settings are bright, normal, and dark.

1 Open the ink cartridge cover. ( "Opening the Ink Cartridge Cover" on page 58)
2 Press Button 1 (dark) to make the display dark, or Button 2 (bright) to make the display bright.

COVER OPEN Dark Bright

3 Close the ink cartridge cover.

Test Printing

Self-test printing can be used to check product settings. Self-test printing on cut sheets can be used to check for missing dots and other printing irregularities.

For printing procedure, refer to “Self-test Mode” on page 49.

Firmware version 1.02 ESC/POS

Buffer Capacity 4K bytes (fixed)

Handshaking operation (busy condition) Receive buffer full (fixed)

Automatic line feed (CR command function) Disabled

Resident character Alphanumeric

Power on status Disabled

Receipt cover open Auto recoverable error

Remote wakeup Enabled

Nozzle check pattern

Pure geometric pattern with diagonal lines and a horizontal bar (no text or symbols)

Maintenance information

Thermal head : 0.000 km

Autocutter : 1 cut

Inkjet head(nozzle1): 234 shots

Inkjet head(nozzle1): 130 shots

MICR head : 92 sheets

Memory switches

If the test print shows that the nozzle check pattern is blurred, it means that ink head cleaning is required.

( "Ink Head Cleaning" on page 65)

Pure geometric pattern of vertical lines within rectangular blocks (no text or symbols)

Two parallel rectangular patterns with vertical dashed lines, no text or symbols present

Advanced Product Use

Software Settings

The product has memory switches and customize values as software setting functions, which can be used for configuring various product settings.

Refer to the following section for an overview of each function. Settings are configured using the TM-S2000II Utility.

NOTE

For details on the TM-S2000II Utility, refer to the TM-S2000II Utility User's Manual.

Function

Transmits the power ON information

• No send (default setting)
• Send

Auto line feed

• Always disabled (default setting)
- Always enabled

Remote wake-up

• Enabled (default setting)
• Disabled

Sets time to check ink head cleaning

Time (hh:mm) can be specified

Default setting: 20:00

Validation settings

Paper feed direction Origin Top margin (dots) Left margin (dots) Allowable printing area 50.8 mm 18 mm 10 mm 10 mm

Top margin (default setting: 0) and left margin (default setting: 0) settings are configurable

Cut sheet settings

Paper feed direction Origin Top margin (dots) Left margin (dots) Allowable printing area 50.8 mm 18 mm 10 mm 10 mm

Top margin (default setting: 0) and left margin (default setting: 0) settings are configurable

Time to enter power saving mode

This time can be set within the range of 100 ms [0.1 second] to 3600 s [60 minutes]

Default setting: 300 s [5 minutes]

Function to prevent printing on the back side of documents (endorse) without magnetic ink characters

• Disabled (default setting)
• Enabled

Magnetic ink characters appearance judgment position

Paper feed direction Paper length 160 mm 50.8 mm 123456789 123456789 123 MICR character start position 18 mm 10 mm 10 mm MICR line detection position (0.1 mm units)

The MICR line judgment location (default: 0) can be specified in 0.1 mm units

Setting/Confirmation Mode

In addition to the normal printing modes, the product also includes the modes below for configuring settings and checking the status of functions.

• Self-test mode
  • NV graphics information print mode

Each mode is selected in accordance with the button that is pressed when the product is turned on and whether a cover is opened or closed.

graph TD
    A["Close all covers and hold down Button 1 as you turn on the product"] --> B["Load the cut sheet"]
    B --> C["Self-test mode"]

graph TD
    A["Open the ink cartridge cover and hold down Button 1 as you turn on the product"] --> B["Short-press Button 1 twice + Close the ink cartridge cover + Load the cut sheet"]
    B --> C["NV graphics information print mode"]

Self-test Mode

You can use the self-test to check the items below.

• Control circuit function
• Printer mechanism function
- Print quality
• Control ROM version
• Memory switch setting function

For self-test printing, use the included cut sheet paper or cut sheets with dimensions of at least 70 mm wide by 152 mm long.

1 Turn off the product and confirm that all covers are closed.
2 While holding down Button 1, press the ⏻ (POWER) button to turn on the product.

Diagram illustrating the operation of a printer to switch ON, showing hand positioning and control buttons.

3 Load three cut sheets into the ASF. ( "Loading Cut Sheets" on page 61) Test printing begins. Printing is complete when "*** completed ***" is printed.

NOTE

• Self-test printing uses three cut sheets. The product stands by for insertion of cut sheets until printing is complete.
• If the check doesn't feed correctly, perform the self-test using 3 of the provided new cut sheets. If the printer has not been used for three months or more, please perform this self-test print procedure, and repeat until the unit feeds correctly.

NV Graphics Information Print Mode

This mode prints the NV graphics information below, which is registered on the product.

• NV graphics capacity
• NV graphics capacity usage
• NV graphics remaining free space
• NV number of graphics registrations
• Key code of each data, X-direction dots and Y-direction dots
- NV graphics data

NOTE

For details on NV graphics, refer to "NV Memory" on page 33.

For self-test printing, use the included cut sheet paper or cut sheets with dimensions of at least 70 mm wide by 152 mm long.

1 Turn off the product and open the ink cartridge cover.
2 While holding down Button 1, press the ⏻ (POWER) button to turn on the product.

Diagram illustrating a printer's internal structure and ON/OFF operation, showing hand press and control buttons.

3 Press Button 1 twice.

4 Close the ink cartridge cover. This starts printing of NV graphics information.

NOTE

Initialization starts after printing is complete. Next, the product transitions to its normal state (printing/scanning enabled).

Application Development Information

This chapter describes product control methods and the information required to develop applications used by the product.

Operating Environment

The operating environment required to get the most out of the product's basic specifications depends on the model.

130 DPM Model

• CPU: At least a Intel Pentium 4 2.0 GHz or the equivalent
- Memory: At least 512 MB or above the minimum operating system requirement
- HDD: Free space of more than 30 MB (Before installing the driver)
• I/F: USB2.0 Hi-speed

225 DPM Model

• CPU: At least Intel Core 2 Duo 1.8 GHz or the equivalent
- Memory: At least 1 GB or above the minimum operating system requirement
- HDD: Free space of more than 30 MB (Before installing the driver)
• I/F: USB2.0 Hi-speed

Driver

The drivers described below are available for application development.

For detailed information on functions and support environments, refer to the documentation that comes with each driver.

For Windows Environment

• EPSON TM-S2000 Driver
Use the API (application interface) to implement product functions. Development can be performed using Visual C++, Basic, and other programming languages.
• EPSON TM-S2000 TWAIN Driver
This driver is for control of products that use TWAIN, which is a standard interface for scanners.
• EPSON Windows Printer Driver for TM-S2000
This is a standard printer driver for Windows.

graph TD
    A["TWAIN App."] --> B["TM-S2000 TWAIN Diver"]
    C["Image App."] --> D["TM-S2000 Driver"]
    E["Print App."] --> F["Printer Driver for TM-S2000"]
    B --> D
    D --> G["TM-S2000II-MJ"]

List of Supported Functions

√: Supported -: Unsupported

Function/driver	EPSON TM-S2000 Driver	EPSON TM-S2000 TWAIN Driver	EPSON Windows Printer Driver for TM-S2000
Scanning cut sheet	√	√	-
Reading MICR characters on a check	√	√	-
Endorsement printing of a check	√	√	-
Electronic endorsement printing	√	√	-
Scanning ID Cards	√	√	-
Printing on cut sheet	√	-	√
MSR*	-	-	-

* : The equipped MSR is a USB HID-Keyboard interface

For Linux Environment

• EPSON SANE for TM-S2000

This is software for controlling products that use the main scanner interface for Linux.

• EPSON CUPS for TM-S2000

Printer driver for Linux.

graph TD
    A["SANE Front End (Image App.)"] --> B["SANE Back End"]
    B --> C["Core API Layer"]
    D["Print App."] --> E["CUPS"]
    E --> F["TM-S2000II-MJ"]

List of Supported Functions

√: Supported -: Unsupported

Function/driver	EPSON SANE for TM-S2000	EPSON CUPS for TM-S2000
Scanning cut sheet	√	-
Reading MICR characters on a check	√	-
Endorsement printing of a check	√	-
Electronic endorsement printing	√	-
Scanning ID Cards	√	-
Printing on cut sheet	-	√
MSR*	-	-

* : The equipped MSR is a USB HID-Keyboard interface

Utilities

The utilities described below are available for application development.

For details about functions and support environments, refer to the documentation that comes with each driver.

TM-S2000II Utility

This utility is for checking and modifying each of the product's internal values.

It has the following functions:

- Current settings

- Storing logos

- Printing control

- Backup/restore

- Operation test

- MSR setting (Specifies the processing method for read data.)

Epson Deployment Tool

This tool can be used to change product settings and printer driver settings. The settings of multiple products can be configured simultaneously, which reduces work time.

Downloading Software

Download the latest version of each software from the URLs below.

For customers in North America, go to the following web site: http://www.epson.com/support/

For customers in other countries, go to the following web site: https://download.epson-biz.com/?service=pos

Handling the Product

This chapter describes the basic handling procedures for the product.

Turning On/Off

This section describes how to turn the product on/off.

Turning the Power On

Hold down the ⏻ (POWER) button for at least 1 second until the ⏱ (POWER) LED turns on.

Technical line drawing of a mechanical component with internal compartments and mounting holes (no text or symbols)

(POWER) button

Turning the Power Off

Hold down the ⏻ (POWER) button for at least 3 second until the ⏱ (POWER) LED turns off.

To turn off power without using the ⏻ (POWER) button, send the command that executes the power off sequence.

• Do not remove and insert the power plug from/to the outlet while the power of the product is in the on state. Doing so may cause electric shock or fire.
• Turning off the product by performing a ⏻ (POWER) button operation or by sending a command causes the ink head to be capped automatically to prevent the ink from drying. If you do not plan to use the product after installing an ink cartridge, be sure to use either of the methods above to turn off power. Do not pull out the power plug or turn off the breaker while the power is on.

Opening a Cover

This section describes how to open each of the product's covers.

Opening the Ink Cartridge Cover

Use your finger to lift up the tab on the ink cartridge cover, and pull up to open the cover.

Diagram of a mechanical device interior with blue arrows indicating flow or movement, no text or symbols present

Opening the MICR Cover or Scanner Cover

Pull the cover lever and then swing the cover outwards to open it.

Technical diagram of a mechanical device with labeled parts and directional arrows indicating movement or flow.

Technical line drawing of a mechanical housing or enclosure with internal compartments and a blue component (no text or symbols)

Replacing the Ink Cartridges

If the LCD displays the animation shown below, it is time to replace the ink cartridge.

Mechanical component diagram showing a lever mechanism with no visible text or symbols

For the replacement procedure, refer to “Installing the Ink Cartridges” on page 39. Replacement can be performed with the same procedure. Grasping the tab on the top side of the used ink cartridge, pull it out to remove it.

For the model numbers of the ink cartridges, refer to “Ink Cartridge” on page 80.

Cut Sheet Processing

This section describes cut sheet processing.

Process Flow

The processing flow below is performed by the product, from the point cut sheets are loaded in the ASF until they are ejected to a pocket.

1 2 3 4 5

1	Cut sheet feed
Inserted cut sheets are separated one-by-one and fed.
2	MICR reading
Reads the magnetic ink characters printed on checks.
3	Print
Prints on cut sheets.
4	Scanning
Reads both sides of cut sheets.
5	Eject/store

Processed cut sheets are ejected and stored.

Loading Cut Sheets

Use the procedure below to load cut sheets.

Up to 100 cut sheets can be loaded in the ASF.

1 Pull out the ASF guide and pocket guide to match the length of the paper.

Technical line drawing of a mechanical assembly with blue directional arrows indicating movement or force (no text or symbols present)

2 Load the cut sheets so they are aligned with the ▲ mark on the top of the ink cartridge cover.

When reading MICR characters, load the sheets so the magnetic ink characters are facing away from and toward the bottom of the product. When loading multiple sheets, first align them on their lower right corners.

3234780 123469 3234780 3234697890

Note the precautions below. Failure to satisfy these conditions can result in cut sheet reading not starting or cause jamming.

• Use cut sheets that conform to product specifications
• Make sure there are no clips on or stables in the cut sheets, and make sure that the cut sheets are not curled, bent or wrinkled

Diagram showing four types of non-smoking symbols: paperclip, chain, torn paper, and curved paper.

3 Load the paper and remove your hand.

After paper ejection is complete, remove it by hand. Touching the paper or opening the cover while processing is in progress creates the risk of paper jams or unexpected injury.

Removing Cut Sheets

After cut sheets are ejected into the pocket, remove them.

Technical line drawing of a mechanical device interior with internal components and a blue arrow indicating direction (no text or symbols)

CAUTION

• Each of the pockets can store the number of sheets shown below. To prevent paper jams, do not allow the number of sheets in a pocket to exceed the specified value.
• Main pocket: 100
• Sub-pocket: 50
• Paper feed speed is lower in the case of 300 dpi color image acquisition or simultaneous acquisition of a color image and IR image. Depending on the paper type and conditions, cut sheets may curl in the pocket at this time. Because of this, it is recommended that cut sheets be removed after about 25 sheets are accumulated in the pocket.

ID Card Processing

This section describes ID card processing.

CAUTION

Note the precautions below. Failure to do so can cause ID card reading problems.

• Use ID cards in accordance with specifications.
• Check to make sure that ID cards are not bent, broken, or excessively embossed.
• Do not touch the IC chip of the ID card.
• Do not open a cover, touch the ID card, or block the slot while the product is processing an ID card.

1 Insert the ID card into the slot and slide it.

Technical line drawing of a mechanical device interior with no visible text or symbols

2 Release the ID card after it starts to be fed automatically.
3 After the ID card is ejected, remove it.

Technical line drawing of a mechanical device interior with a blue arrow indicating direction (no text or symbols)

Magnetic Stripe Card Processing

This section describes magnetic stripe card processing.

NOTE

Some models are not equipped with a magnetic stripe card reader (MSR).

CAUTION

Use magnetic stripe cards that conform to product specifications.

Insert the card into the slot so its magnetic stripe is facing toward the product and downward, and then slide downward or upward in the slot. At this time, press down on the card to make sure it is sliding along the bottom of the card slot.

The buzzer sounds once if reading is successful, and three times if it fails.

Technical line drawing of a mechanical component with a blue arrow indicating direction (no text or symbols)

Technical line drawing of a mechanical component with internal cavities and a blue arrow indicating direction (no text or symbols)

Cleaning the Product

Cleaning the Exterior

After turning of the product, use a slightly damp cloth to wipe it off. Before doing so, be sure to unplug the AC cable from the power outlet.

Do not use alcohol, benzine, thinner, trichloroethylene, or ketone based solvent to clean the exterior of the printer.

Doing so may deform or damage the plastic and rubber parts.

Ink Head Cleaning

If printing becomes blurred or uneven, even though there is sufficient ink remaining, it means that the ink head needs cleaning.

On the LCD home screen, press the Cleaning button (Button 1). This will display a confirmation message. Press the Yes button (Button 2) to perform the cleaning operation.

This starts cleaning and causes the ⑪ (POWER) LED to flash. The ⑫ (POWER) LED stops flashing when cleaning is complete.

Do not turn off the product or open a cover while cleaning is in progress (① (POWER) LED flashing).

• Do not run the head cleaning more than necessary. Ink is consumed because ink is discharged from the head to clean it.
• If there is not enough ink remaining, head cleaning may not be possible. Replace the ink cartridges and then try again.

Cleaning the Paper Feeding Path

If there are problems correctly reading the magnetic ink characters of a check, cleaning of the paper feeding path using a commercially available cleaning kit is required. Periodic cleaning is recommended. The cleaning period is once a week or every 2,000 checks.

Use either of the methods below to perform cleaning.

• Cleaning using the application
- Cleaning using the printer (☐ “Cleaning Using the Printer” on page 67)

Cleaning kit model numbers

KIC Team, Inc.

• Waffletechnology® MICR cleaning card (model:CS1B15WS)
• Epson Check Scanner Cleaning Kit (model:KWEPS-KCS2)

Cleaning Using the Application

Turn on the product and insert a cleaning sheet into the ASF. Use the application to execute a paper feed, which passes the cleaning sheet along the paper path and cleans it.

Technical diagram of a mechanical assembly with blue arrows indicating flow or movement, no visible text or symbols

Cleaning Using the Printer

Use the procedure below to perform cleaning.

1 Turn off the product and open the ink cartridge cover.
2 While holding down Button 1, press the ⏻ (POWER) button to turn on the product.

Diagram illustrating a device operation with labeled buttons and a plus button, showing hand gestures and ON/OFF icons.

3 Press Button 1 three times.

4 Close the ink cartridge cover.

5 Insert a cleaning sheet into the ASF.

Technical line drawing of a vehicle interior showing structural components and airflow direction (no text or symbols)

Feed the cleaning card to clean the paper path.

Cleaning the Scanner

If the quality of data read from cut sheets or ID cards is poor, scanner cleaning is required. Periodic cleaning is recommended. The cleaning period is once a week or every 2,000 checks.

Turn off the product and open the scanner cover. Gently wipe the glass using a soft, dry cloth.

CAUTION

• Do not use detergent, water, or other liquid for cleaning. Doing so creates the risk of dirt adhering to the glass.
• If oil, grease, or other similar matter gets on the scanner glass, wipe it with a cloth moistened with alcohol. However, make sure that liquid does not come into direct contact with the scanner glass.

Technical line drawing of a mechanical assembly with an inset showing a blue tool interacting with a component (no text or symbols present)

Preparing for Transport

Perform the steps below to prepare the product for transport.

CAUTION

Do not transport a used ink cartridge. Doing so may cause the ink to leak.

1 Turn off the power. ( "Turning the Power Off" on page 57)
2 Confirm that the ① (POWER) LED is unlit.
3 Disconnect the DC connector from the product.
4 Remove the ink cartridge.

Technical line drawing of a mechanical assembly with a blue component and directional arrow (no text or symbols)

5 Store the ASF guide and pocket guide.

6 Pack the product so it is supported both from above and below.

Troubleshooting

This chapter describes how to resolve problems.

Trouble	Reference
The Product Does Not Turn On	page 72
Lit or Flashing ! (ERROR) LED	page 72
Error Message Displayed on the LCD	page 73
Cut Sheet Jam	page 76
ID Card Does Not Come Out	page 77
Problems with Print Quality	page 78
Problems with Reading Quality	page 78

The Product Does Not Turn On

Making sure each connector is oriented correctly, insert the power cable into the product and the power outlet as far as it will go. (☐ “Connecting a Power Supply” on page 38)

Lit or Flashing ! (ERROR) LED

If the ! (ERROR) LED is lit or flashing, check the message on the LCD for information on resolving the problem. (☐ “Error Message Displayed on the LCD” on page 73)

Error Message Displayed on the LCD

If a message appears on the LCD of the operation panel, try the solution described below.

There are two error types: recoverable error and unrecoverable error.

Recoverable Error

Product operation stops when a recoverable error occurs. After removing the cause of the error, you can return back to normal by turning power off and then back on again, or by using the error recovery command.

LCD display	Error name	Error details	Solution
	Mechanism position error	The home position of the hopper or the pocket switching board cannot be detected.	Execute the error recovery command (DLE ENQ (n=2)) or turn power back on.
	Cut sheet jam error	Even if cut sheets are sent a fixed amount, they are not ejected.This could be due to the reasons below.Paper feed from the ASF failedCut sheet jamming was detectedToo short or too long cut sheet was detected	If paper feed from the ASF failed:Load the cut sheets so they are aligned with the ▲ mark on the top of the ink cartridge cover.(∠ “Loading Cut Sheets” on page 61)If a cut sheet jam was detected:Remove the jammed paper and then re-load it into the ASF. (∠ “Cut Sheet Jam” on page 76)If a too short or too long cut sheet was detected:Use cut sheets in accordance with the specifications.(∠ “Paper Specifications” on page 86)
	Cut sheet feed error	Double-feed of cut sheets.This could be due to the reasons below.Cut sheets were inserted upside down or backwardsConfirmation mode is configured so this condition causes an errorGeneration of noise by MICR was detectedSpecified print data is longer than the cut sheet length	If cut sheets were inserted upside down or backwards: Orient cut sheets correctly when loading them.(Loading Cut Sheets" on page 61)When the confirmation mode is configured so this condition causes an error: Follow the instructions provided by the application.When generation of noise by the MICR was detected: Scan again.When the specified print data is longer than the cut sheet length: Specify print data that is shorter than the length of the cut sheets.
	Cartridge recognition error	Ink information writing is not be performed correctly.	Check if the ink cartridge is installed correctly.(Installing the Ink Cartridges" on page 39)Or you should replace the ink cartridge with a new one.(Replacing the Ink Cartridges" on page 59)

Unrecoverable Error

When an unrecoverable error occurs, an error code appears on the LCD and product operation stops.

If turning the product off and then back on again does not clear the error, servicing is required.

Error code	Error name	Error details
APA11	CPU execution error	CPU is executing an illegal address.
AHB12AHB11	Read/Write error	Normal operation is not performed following read/write check.
AKA41	High-voltage error	Power supply voltage is high.
AKA42	Low-voltage error	Power supply voltage is low.
AKA11AAA21AAF21AAF31AKA82AKA31AKA71	Drive circuit error	Drive circuit error occurred.
AGB11AGA14AGC22AGD21AGD22	IJ mechanism error	Ink jet mechanism error occurred.
AKA51	Communication device error	USB error occurred.
AKA81	Double-feed detector noise level error	Noise was detected by the double-feed detector.
AKA83	Double-feed detector detection error	Double-feed detector error occurred.
BGA1FBGA31	Maintenance error	The specified number of pump drives, or the specified absorber absorption volume has been exceeded.

Cut Sheet Jam

Open the applicable cover and remove the jammed cut sheets. The location of the cut sheet jam can be determined by checking the LCD.

CAUTION

Do not pull out cut sheets with excessive force. Doing so can damage the cut sheets and creates the risk of product malfunction.

LCD display	Error details	Solution
	Cut sheets are jammed in the MICR reader.	Open the MICR cover and remove the jammed cut sheets. (“Opening the MICR Cover or Scanner Cover” on page 58)
	Cut sheets are jammed in the scanner.	Open the scanner cover and remove the jammed cut sheets. (“Opening the MICR Cover or Scanner Cover” on page 58)

ID Card Does Not Come Out

Open the scanner cover and remove the ID card.

Do not pull out ID cards with excessive force. Doing so can damage the ID card and creates the risk of product malfunction.

LCD display	Error details	Solution
	An ID card is jammed in the scanner.	Open the scanner cover and remove the jammed ID card. ( "Opening the MICR Cover or Scanner Cover" on page 58)

Technical line drawing of a mechanical device interior with no visible text or symbols

Problems with Print Quality

The ink head may be clogged. Execute ink head cleaning.

( "Ink Head Cleaning" on page 65)

Problems with Reading Quality

Cannot Read Magnetic Ink Characters Correctly

The MICR head may be dirty. Execute MICR head cleaning.

(“Cleaning the Paper Feeding Path” on page 66)

Poor Cut Sheet or ID Card Reading Quality

The scanner glass may be dirty. Perform scanner cleaning.

( "Cleaning the Scanner" on page 68)

Product Specifications

General Specifications

Number of ASF sheets		No more than 100 sheets of check paper no thicker than 0.13 mm (ANSI standard). However, total thickness should be no greater than 13 mm, including paper floating
Pocket capacity	One-pocket model	No more than 100 sheets of check paper no thicker than 0.13 mm (ANSI standard). However, total thickness should be no greater than 13 mm, including paper floating
	Two-pocket model	Main pocketNo more than 100 sheets of check paper no thicker than 0.13 mm (ANSI standard). However, total thickness should be no greater than 13 mm, including paper floatingSub-pocketNo more than 50 sheets of check paper no thicker than 0.13 mm (ANSI standard). However, total thickness should be no greater than 6.5 mm, including paper floating
MICR reader	Magnetization method	Permanent magnet
	Supported fonts	E13B, CMC7 (Alphabetic characters not supported.)
	Recognition rate	Recognition rate no less than 99% (ANSI standard check at 25°C)False recognition rate no more than 0.1% (ANSI standard check at 25°C)
Supported OCR characters	Supported fonts	OCR-AOCR-B (Support for %, /, and & characters can be implemented by the driver)
Supported bar code font		UPC-A, UPC-E, JAN13/EAN13, JAN8/EAN8, CODE39, ITF, CODE128
Interface		USB ("USB Interface Specifications" on page 81)

Electrical Specifications

Power supply	Model number	Epson specified adapter PS-180
	Input	100 to 240 VAC 50 to 60 Hz 1.3 A
	Output	24 VDC 2.1 A
AC power consumption (100 to 230 V/50 to 60 Hz)*	Operating	Approximately 51.3 W
	Standby	Approximately 5.9 W

*: Average power under Epson operation conditions. Values will vary according to usage conditions and model.

Ink Cartridge

Model number	SJIC18(K)
Color	Black

Read the precautions on handling carefully before installing the ink cartridges.

( Cautions on Ink Cartridges (page 9))

Genuine Ink Cartridges Recommended

• For the best performance of the printer, it is recommended to use genuine Epson ink cartridges. Use of non-genuine Epson ink cartridges can adversely affect the printer and print quality and prevent the printer from realizing its maximum performance. Epson cannot guarantee the quality and reliability of non-genuine Epson products. Repairs for any damage or breakdown of this product due to the use of non-genuine Epson products will not be free of charge even if the warranty period is still valid.
• Color adjustment of the product is based on the use of genuine Epson ink cartridges. Use of non-genuine ink cartridges may result in reduced print quality. Epson recommends the use of genuine Epson ink cartridges.

Disposal of Ink Cartridges

When discarding ink cartridges, do so in accordance with the local laws, regulations, and rules of your country or geographic location.

USB Interface Specifications

USB (Type-B)

CAUTION

Be sure to use a power source that meets the following specifications for USB type B connector.

Rated 5 V DC / Class2 or Limited Power Source.

General specification		USB 2.0
Communication speed		Hi-Speed (480 Mbps)Full-Speed (12 Mbps)
Communication method		USB bulk transmissionUSB interrupt transmission
Power supply specification		USB self power supply function
Current consumed by USB bus	Not equipped with USB-HUB and MSR:	0 mA
	Equipped with USB-HUB and MSR:	100 mA max(Not including the consumption current of devices connected to the USB-HUB)

USB (Type-A)

NOTE

USB (Type-A) is not equipped with some models.

General specification	USB 2.0
Communication speed	Hi-Speed (480 Mbps)Full-Speed (12 Mbps)Low-Speed (1.5 Mbps)
Communication method	USB bulk transmissionUSB interrupt transmission
Power supply specification	Bus Powered
Supply current*1	100 mA or less per port

*1: This is a bus-powered hub and therefore cannot be directly connected to a bus-powered device with high power consumption or a bus-powered hub.

Printing Specifications

Printing method		Line ink jet
Nozzle arrangement		360 nozzles in 2 lines
Printing color		Black
Dot density		180×180 dpi
Print height		50.8 mm
Print width		80 to 215 mm (Depends on the paper length)
Printable lines^*1	Font A	12 lines maximum
	Font B	16 lines maximum
Characters per line^*1	Font A	59 to 126
	Font B	78 to 169
Character spacing^*1	Font A	0.28 mm (2 dots)
	Font B	0.28 mm (2 dots)
Line spacing^*1		4.23 mm
Print speed^*2		Approx. 1000 mm/s, approx. 600 mm/s, approx. 400 mm/s, approx. 240 mm/s

dpi: dots per 25.4 mm (dots per inch)
*1: Command configurable
*2: Depends on the type of image being acquired

Character Specifications

Fonts	Alphanumeric charac- ters	95 characters
	Extended graphics	128 characters × 11 pages (including user-defined page)
	International charac- ters set	16 sets
Character structure	Font A	12 × 24 (including 2-dot horizontal spacing)
	Font B	9 × 17 (including 2-dot horizontal spacing)
Character size*1(W × H)	Font A	Standard: 1.41 × 3.39 mmDouble-height: 1.41 × 6.77 mmDouble-width: 2.82 × 3.39 mmDouble-width/double-height: 2.82 × 6.77 mm
	Font B	Standard: 0.99 × 2.40 mmDouble-height: 0.99 × 4.80 mmDouble-width: 1.98 × 2.40 mmDouble-width/double-height: 1.98 × 4.80 mm
Characters per line	Font A	Standard: 42Double-height: 42Double-width: 21Double-width/double-height: 21
	Font B	Standard: 56Double-height: 56Double-width: 28Double-width/double-height: 28

*1: Space between characters is not included.
Characters can be scaled up to 64 times as large as the standard sizes.
When using Font B with a font style such as emphasized, some words may be hard to read. Check the font style in advance when using Font B.

Scanner Specifications

Reading system		Contact image sensor (CIS)
Resolution (H × W)	Cut sheet	300 × 300 dpi, 240 × 240 dpi, 200 × 200 dpi,120 × 120 dpi, 100 × 100 dpi
	ID cards	600 × 600 dpi, 300 × 300 dpi, 200 × 200 dpi
Gradation		Binary (Black and White)*1256-level (Grayscale)24-bit colorBinary and 256-level grayscale using IR (infrared ray)
Data compression format	Binary (Black and White)	CCITT/group4
	256-level (Grayscale)	JPEG
Data format	Binary (Black and White)*2	TIFF*3, BMP
	256-level (Grayscale)	TIFF, JPEG, BMP, Raster
	24-bit color	TIFF, JPEG, BMP
	IR (infrared ray)	Binary (Black and White): TIFF BMP256-level Grayscale TIFF, JPEG, BMP, Raster
Image size (H × W)*4		Max. 109.728 mm × Max. 255 mm
Image quality		In accordance with the Image Quality Assurance (IQA) standards formulated by the Financial Services Technology Consortium (FSTC)
Deskewing images		Image skew is corrected in accordance with driver settings
Auto size adjustment		The image is cropped in accordance with driver settings.
Scanning speed	Cut sheet	Approx. 1000 mm/s, approx. 600 mm/s, approx. 400 mm/s,approx. 240 mm/s (depends on the image to read)
	ID card	Approx. 118 mm/s, approx. 88 mm/s (depends on the image to read)
Media specifications	Cut sheet	“Cut Sheet” on page 88
	ID card	“ID Card” on page 89

dpi: dots per 25.4 mm (dots per inch)
*1: Cut sheets only
*2: When the driver binarizes a 256-level image, the check background pattern is automatically removed
*3: The 200 dpi resolution, binary, CCITT (Group 4) compressed TIFF format is based on the ANSI X9.100-181-2007 standard
*4: When the driver Auto Size function is used, the cut sheet size is virtually the same size. The acquirable image cut sheet size is 107.358 mm × 235 mm maximum. ( 5 “Scanner Scan Area” on page 88)

MSR (Magnetic Stripe Reader) Specifications

NOTE

Some models are not equipped with a magnetic stripe card reader (MSR).

Recognition method		Two-frequency coherent phase (F2F)
Supported magnetic format		ISO 7811-6, AAMVANote: Including AAMVA standard California driver's licenses
Supported card specifications	Reading medium	ISO/IEC7810 standard
	Size (H × W)	53.92 to 54.18 mm × 85.47 to 85.90 mm
	Thickness	0.76± 0.08 mm
	Curvature	1.5 mm
Recognition rate		99.5% or more

Paper Specifications

Paper type	Check paper (compliant with ANSI standard), plain paper (only one sheet can be used)
Size (H × W)	60 to 120 mm × 100 to 235 mm
Paper thickness	0.075 to 0.2 mm
Paper weight	60 to 120 g/m2

CAUTION

• Use of check paper, OCR paper, or other fine paper is recommended. Use of some paper types may result in double-feeding by the ASF or other paper feeding problems. It can also lower the capacity of the pocket.
• Use flat paper that is not curled or bent (especially the leading edge), curved, wrinkled, or other problems. Paper that is not flat can jam.
• Do not insert paper that has clips, staples, or any foreign objects affixed. Doing so can cause paper jams, MICR reading problems, damage to the MICR head or scanner head, and other problems.
• Since the paper sensor is a reflective sensor, do not use paper that has holes, that is transparency, or that has any areas with reflectance less than 40% in the position shown in the illustration below.
  However, fanfold paper guide holes with a diameter of 6 mm or less are not detected by the sensor.

Area where holes are not allowed and paper reflectance is no less than 40%

Diameter: 6 mm maximum 55 mm 20 mm

Printable Area

- When the print start position is based on the leading edge of the paper

Printable area 50.8 mm 18 mm 10 mm 10 mm Cut sheet insertion direction

- When the print start position is based on the trailing edge of the paper

Printable area 50.8 mm 18 mm 60.8 mm 10 mm Cut sheet insertion direction

CAUTION

The area that starts 30 mm from the end of the paper is printable, but the printing may be disordered.

Scanner Scan Area

Cut Sheet

The a and b areas in the illustration below may not be readable. The quality of the scanned image may be lower in the c area.

Image length Max. 255 mm No. 12345 $ pay to the order of Dollars MICR character b = 10 mm Cut sheet insertion direction c = 2.37 mm a = 10mm Image height Max. 109.728 mm

Image length Max. 255 mm Image height Max. 109.728 mm c = 2.37 mm a = 10mm b = 10 mm Cut sheet insertion direction Cut

ID Card

10 mm Card insertion direction (backward feeding) 10 mm 61.976 mm 107.357 mm 109.728 mm 49.3 mm 3.9 mm Cut sheet path Max. 116 mm Scan direction

MICR Reading Area

Card insertion direction (backward feeding)

Electronic Endorsement Area

120 to 235 mm Front or back 60 to 106.4 mm

Environmental Specifications

Temperature/humidity	Operating	10 to 35°C, 20 to 80%RH, no condensation (Refer to the operating environment range in the illustration below)
	Storage	Ink not charged: -20 to 60°C, 5 to 85%RH (no condensation)Within 120 H at -20°C or 60°CInk charged: -20 to 40°C, 20 to 85%RHWithin 120 H at -20°CWithin 6 months at 0 to 30°CWithin 1 month at 40°C
Pressure(elevation)		700 to 1050 hPa (approx. 0 to 2000 m above sea level)
Noise		Approx. 63 dB (ANSI Bystander position)Note: The above noise level values are based on Epson evaluation conditions.Sound values are affected by the paper being used, print contents, and setting values (print speed, print density).

Reliability

Life	Printer mechanism	2 million sheets (Including check and card reading, with cleaning every 100 thousand sheets.)
	ASF	2 million sheets
	Ink jet head	6 billion shots/nozzle
MTBF		180,000 hours
MCBF		4.94 million processes

Overall Dimensions

One-pocket Model

Height: 206 mm

Width: 142 mm

Depth: Pocket pulled out: 374.8 mm

Pocket stowed: 263.8 mm

Weight: Approx. 3.7 kg

[Unit: mm]

Two-pocket Model

Height: 206 mm

Width: 167 mm

Depth: Pocket pulled out: 409.8 mm

Pocket stowed: 298.8 mm

Weight: Approx. 4.1 kg

409.8 167

206

Technical line drawing of a mechanical device with no visible text or symbols

[Unit: mm]

Character Code Tables

For information on character codes, access the URL below and refer to the “Character Code Tables for TM printers”.

http://www.epson-biz.com/pos/reference/charcode/