Joinsee 500 - Webcam Soyntec - Free user manual and instructions

Product Type	Webcam
Brand	Soyntec
Model	Joinsee 500
Resolution	Full HD 1080p (1920x1080)
Frame Rate	30 fps
Microphone	Built-in noise-canceling microphone
Focus Type	Autofocus
Field of View	70°
Connection	USB 2.0 plug-and-play
Cable Length	1.5 m (approx.)
Dimensions (without mount)	9.5 x 4.2 x 3.0 cm (approx.)
Weight	95 g (approx.)
Mounting	Clip mount for monitor or tripod compatible
Compatibility	Windows, macOS, Chrome OS, Linux
LED Indicator	Activity light when camera is in use
Low Light Correction	Yes
Privacy Cover	No (manual lens cap not included)
Power Source	USB powered (from computer)
Maintenance	Clean lens with a soft, dry cloth. Avoid liquids.
Safety	Keep away from water and extreme temperatures.
Spare Parts / Repairability	Not repairable by user. No spare parts available.

Frequently Asked Questions - Joinsee 500 Soyntec

How do I install the Soyntec Joinsee 500 webcam on my computer?

Simply plug the webcam into an available USB port on your computer. The drivers will install automatically. For optimal performance, ensure your operating system is up to date.

Is the webcam compatible with Windows 10?

Yes, the Joinsee 500 is fully compatible with Windows 10, as well as Windows 11, macOS, Chrome OS, and most Linux distributions.

Can I use this webcam for streaming or video conferencing?

Absolutely. With Full HD 1080p resolution at 30 fps and a built-in microphone, it is ideal for Zoom, Teams, Skype, and streaming platforms.

Does the webcam have a built-in microphone?

Yes, it features a built-in noise-canceling microphone for clear audio capture.

How do I adjust the focus?

The Joinsee 500 has autofocus, so it automatically adjusts to keep you sharp. You do not need to manually focus.

Why is my webcam not detected by my computer?

Try these steps: 1) Plug into a different USB port. 2) Restart your computer. 3) Check if the USB cable is damaged. 4) Ensure the camera is recognized in Device Manager (Windows) or System Information (Mac).

How do I clean and maintain the webcam?

Use a soft, dry cloth to gently wipe the lens. Avoid using liquids or abrasive materials. Store in a cool, dry place.

Can I mount the webcam on a tripod?

Yes, the clip mount has a standard tripod screw hole, allowing you to attach it to a tripod or other mount.

Does the webcam have a privacy cover?

The Joinsee 500 does not include a built-in privacy cover. However, you can purchase a generic lens cap or use a sticky cover to block the camera when not in use.

What should I do if the video quality is poor?

Ensure you have adequate lighting. Avoid backlighting. Clean the lens. Check your internet bandwidth if using for streaming. Adjust settings in your video app (e.g., brightness, contrast).

USER MANUAL Joinsee 500 Soyntec

Line drawing of a webcam with a circular head and base (no text or symbols)

User manual

Joinsee 500 Series

Enjoy the advanced features of this technological product that we have developed with maximum guarantees for you.

WebCam VGA

1. INTRODUCTION

Soyntec® thanks you for purchasing your new Joinsee webcam. We wish you enjoy it.

The Joinsee works with a USB port to be connected with PC / laptop. It is a perfect webcam for its plug and play and real-time transmission.

Its mini size, easily carrying, high resolution and high speed make your life more colorful and make your long distance communications fresh and vivid.

We suggest reading this user manual for enjoying this product in safe way and with the best performance.

2. CARE AND MAINTENANCE

• Do not expose your Joinsee™ 500 to shakes, dust, direct sun light, moisture or extreme temperatures.
  ▶ Do not use abrasive or corrosive cleaners.
• Keep the device clean and without dust with a soft and dry cloth.
  Do not disassemble the device. Any repair work must be performed by

qualified Energy Sistem Soyntec's personnel.

• Keep distance to water or moisture which could be harmful to the device.
• Avoid to look directly to the sensor light in the bottom of the mouse.

3. MAIN FEATURES AND TECHNICAL SPECIFICATION

▶ High Resolution CMOS Color Sensor.
▶ Resolution: 350K Pixels (interpolated 5M).
▶ Video Format: 24bit True Color.
▶ Interface: USB2.0, compatible with USB1.1
▶ Motion tracking.
Digital zoom.
▶ Transmission Speed: 640*480 - 8frames/second. 2560*1920 - 8frames/second.
▶ Dynamic Range: 72db.
▶ Imaging Distance: 5CM to infinity.
▶ Built-in Image Compression.

▶ Automatic White Balance.
▶ Automatic Color Compensation.
▶ Manual Adjusting Focus.
▶ Manual Snapshot (Snapshot button is necessary for this).
▶ With Microphone.

4. PRODUCT CONTENTS

▶ Webcam.
▶ CD with drivers and software.
▶ User manual.

5. PRODUCT OVERVIEW

The following picture shows the main part of the webcam:

1. Snapshot button.
2. Lens with manual adjustable focus.
3. Status LED indicador.
4. Adjustable neck.

6. SOFTWARE INSTALLATION

Please note that you need in your computer one USB port free to install the webcam.

1. Connect webcam to PC. After hardware founded, put "CD Driver" disk in the CD-Rom and an interface as below would come out automatically:

Click "Install".

2. Follow the next indication:

Click"Finish".

3. You can see a VideoCap shortcut on your desktop.

Webcam VideoCap.Ink

Do double click on "Videocap" and enjoy your new Joinsee webcam.

7. FEATURES

1. DIGITAL ZOOM.

Open "Videocap", inside the OPTION window choose VIDEO CAPTURE FILTER.

You will find the window ADVANCE TYPE;

then you can select DIGITAL ZOOM and adjust it like you wish.

1. MOTION TRACKING; Open "Videocap", inside the OPTION window choose VIDEO CAPTURE FILTER. You will find the window ADVANCE TYPE; then you can select MOTION TRACKING, you can select your favourite WINDOW TYPE y ZOOM TYPE.

3. SPECIAL EFFECT.

Open "Videocap", inside the OPTION window choose VIDEO CAPTURE FILTER.

You will find the window SPECIAL EFFECTS, you can select one of the 17 different options.

4. VIDEO DEFINITION.

Open "Videocap", click "PREVIEW" select "Distinguish Setting".

You can choose the different options

2272*1704

2048*1536

1600*1200

1280*1024

1080*720

1024*768

800*600

640*480

320*240

The default output size is 640*480

The max. definition is 2560*1920.

5. STILL IMAGE DEFINITION (PHOTO).

Open "Videocap", inside the OPTION and choose the different option that you wish. You can choose from 300K to 20M. For capture you only can click on "Capture".

Open "Videocap", inside the OPTION you will find "Start Capture". When you select this option, automatically you start with the record. To finish with the record you have to click again in the same option.

Don't use the fingers to clean the webcam's lens.
▶ Use a special wipe or cotton cloths to clean the optic part of the webcam.
Don't use this product when ambience is too hot or cold or dusty.

Any question? Check the product's F.A.Q. section at www.soyntec.com

Technical support email address: [e-mail]

SPECIAL GUARANTEE

Soyntec® guarantees that your product have no any material, design or manufacture defect and provides 36 month guarantee.

Guarantee procedure. Direct to your vendor and present the purchase invoice or ticket. For more information visit:

www.soyntec.com

Specifications are subject to change without notice.

© 2010 by Soyntec. All right reserved.

Trademarks. All company brand and product names are trademarks or registered trademarks of their respective companies.

CE

AGREEMENT DECLARATION

Supplier Name: Energy Sistem Soyntec S. A.

Address: Pol. Ind. Finestrat C/ Calpe 1, 03509 Finestrat

Alicante - SPAIN

Tel: [phone] Fax: [phone] NIF: A53107488

We declare, under our own exclusive responsibility, the product agreement:

Soyntec® Mouse Input™ R520

Manufacturing country: China

Which concern this agreement, with the norm(s) or other(s) formative(s) document(s).

In accord with the disposition of the Directive 93/68/CEE, from the European Parliament and the Counsel from 22th July 1993, transponed to the spaish legislation through the Real Decree 1950/1995, from 1th December 1995.