Halogen 211-397 - Heating appliance Hortus - Free user manual and instructions

Product Type	Halogen Heater
Brand	Hortus
Model	Halogen 211-397
Power Consumption	2000 W
Heating Technology	Halogen Infrared
Heating Area	Up to 20 m²
Oscillation	Yes
Thermostat	Adjustable
Control Type	Rotary Dial
Safety Features	Tip-over switch, Overheat protection
Dimensions (approx.)	30 x 30 x 60 cm
Weight (approx.)	3 kg
Voltage	220-240 V
Frequency	50/60 Hz
Power Cord Length	1.5 m
Material	Metal and Plastic
Color	White
Energy Efficiency Class	A
Guarantee	2 years
Maintenance	Clean with dry cloth; do not use water
Spare Parts	Contact Hortus customer service

Frequently Asked Questions - Halogen 211-397 Hortus

How do I clean the halogen heater?

Unplug the heater and let it cool completely. Wipe the grille and body with a soft, dry cloth. Do not use water or cleaning agents.

Does the heater have a tip-over switch?

Yes, it is equipped with a tip-over switch that automatically shuts off the heater if it is knocked over.

What is the power consumption of the Hortus Halogen 211-397?

The heater consumes 2000 W, suitable for rooms up to 20 square meters.

Can I use this heater in a bathroom?

No, this heater is not designed for damp or humid environments. Use only in dry indoor areas.

How do I adjust the thermostat?

Turn the thermostat dial to your desired temperature setting. The heater will maintain that temperature.

Does the heater oscillate?

Yes, it features an oscillation function to distribute warm air more evenly across the room.

What should I do if the heater stops working?

Check if it is plugged in and the power outlet works. Ensure the tip-over switch is not activated. If it still doesn't work, allow it to cool down; overheat protection may have triggered. If the problem persists, contact Hortus support.

Is there a timer on this heater?

No, the Hortus Halogen 211-397 does not include a timer function.

What is the expected lifespan of this heater?

With proper care, the heater can last several years. Typical lifespan is about 5 years depending on usage.

Where can I find spare parts for my Hortus heater?

For spare parts, please contact Hortus customer service or visit their official website. They can assist with replacement parts.

USER MANUAL Halogen 211-397 Hortus

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Technical diagram showing two mechanical assembly steps with arrows indicating motion (no text or symbols)

Read the instructions carefully before installing the patio heater and then store the instruction manual in a safe place. Keep the instructions for use for any future questions about using your product. The patio heater is designed and manufactured in accordance with European standards: CE, RoHS. The product complies with the essential requirements of the directives: EN 60335-2-30:2009, EN 60335-1: 2012.

• The patio heater can be used by children from 8 years and upwards if they are supervised or have received instructions in using the patio heater safely and understand possible hazards. Children are not allowed to play with the patio heater. Cleaning and user maintenance must not be carried out by unsupervised children. Children under 3 years of age must be kept away from the patio heater unless continuously supervised. Children over 3 years of age and younger than 8 years of age may only turn the patio heater on off if they are supervised or have been trained on how to use the patio heater safely and have understood the resulting hazards; This provided that:

- The patio heater is located or installed in its normal place of use. Children over 3 years old and younger than 8 years old should not plug the patio heater into the wall outlet, adjust the heater, clean the patio heater and/or perform any maintenance.

- Extreme caution is necessary when the patio heater is used by or near children or disabled persons, as well as whenever the patio heater is left on and unattended.

- CAUTION – Some parts of this product can get very hot and cause burns. Particular attention must be paid where children and vulnerable people are present.

- The user may only connect the patio heater to a power outlet using the standard cable of the device. If standard cable needs to be changed or if the patio heater needs to be permanently connected to an electrical outlet, the installation must be done by a licensed electrician. While the installation is being carried out, the main power should always be interrupted. Turn on the patio heater only when all cables are connected correctly.

- The patio heater must only be connected to a timer that turns off the unit after the set time. Do not connect the patio heater to a timer that starts the patio heater automatically.

- When using electrical appliances, basic safety precautions must always be followed to reduce the risk of fire, electric shock or injury, including the following;

- This patio heater is warm when in use. To avoid burns, do not let the bare skin touch the hot surfaces. If possible, use lift handles or brackets when moving the patio heater. Store flammable materials, such as furniture, pillows, bedding, papers, clothing and curtains at least 90 cm from the front of the patio heater.

• Always unplug the heater from the wall socket when not in use.

- Do not use the patio heater if the cord or plug is damaged. Also, do not use the patio heater after a malfunction or if it is dropped or otherwise damaged. Discard the patio heater in case of severe damage or contact the dealer for possible repair of the damage.

- Do not run the cord under blankets. Do not cover the cord with solid blankets, runners or similar coatings. Do not run the cord under furniture or appliances. Place the cord away from hallways to avoid tripping over the wire.

- Do not use the patio heater in the immediate vicinity of a bath, shower or swimming pool.

- Do not use the patio heater outdoors in bad weather, such as rain, snow or storm.

- Connect only to grounded sockets/power outlets.

- Do not place or install the patio heater directly under an electrical outlet /power outlet.

- To disconnect the patio heater, turn off the switch and then remove the plug from the wall outlet.

- Do not insert or allow foreign objects to enter any ventilation or grille opening, as this may cause electric shock, fire or damage the patio heater.

- To prevent a possible fire, air intakes or grilles must not be blocked in any way. Do not place the patio heater on soft surfaces such as a bed where the vents may become blocked.

• Do not use the patio heater in areas where gasoline, paint or flammable liquids are used or stored.
• Check whether the voltage indicated on the nameplate of the appliance corresponds to the local mains voltage before connecting the patio heater.
• Do not touch the appliance. Warning! Risk of burning!
• In case of improper use, there is a risk of electric shock and / or fire hazard. The operation of the appliance must be interrupted and the plug must be unplugged immediately. Do not attempt to repair the appliance yourself. Contact the dealer or a licensed electrician for repair.

Cleaning and maintenance.

• The patio heater consists of a robust and maintenance-free aluminum / metalhousing with protective grilles. Contains no replaceable or serviceable parts.
• Before cleaning, pull the plug out of the socket. Wait for the patio heater to cool completely before starting any cleaning.
• The patio heater is wiped with lint-free cloth, skin cloth or brushed off with a soft brush.
• Never use detergents, abrasives or hard brushes for cleaning.
• Never attempt to disassemble the patio heater to clean the reflector or change pipes.
• To avoid electric shock, the cord, plug or patio heater must never come into contact with water or other liquid.
• When replacing the infrared tube, please contact the place where the item was purchased on the importer.

Troubleshooting

Follow the troubleshooting steps below:

• Make sure that the mains lead is connected correctly.
• Check if the cable is damaged.
• The ON/OFF switch must be on.
• Check if the pipe is burst.
• If the product is turned off due to improper use, disconnect the product from the wall outlet and cool. Check the product for defects after 30 minutes of cooling. If there are no visible defects, try connecting the product again. Please contact the dealer if this does not solve your problem.

Storage

Store in a dry place and free of dust. Take the patio heater inside and store it dry, possibly in a bag or get a cover, which can be purchased for most models.

Disposal

The European Directive 2002/96/EC on waste electrical and electronic equipment (WEEE) requires that old household appliances are not thrown into the normal municipal waste stream. The appliances must be assembled to maximise the recovery/recycling of materials and reduce the impact on human health and the environment. The “crossed out bin” symbol is stamped on the product to help them remember collection obligations. Consumers should contact their distributor or local authorities regarding the procedure to be followed when disposing of their product.

Customer service / Warranty

• Repairs must be carried out by a licensed installer/electrician, ensuring electrical safety.
- Please contact the dealer or an authorized installer/electrician.
- Improper repair can lead to danger to the user.

Customer service / Warranty

• Warranty period begins from date of purchase. Invoice or proof of purchase must be shown in all warranty cases. In case of a warranty matters, please contact dealer of the product or the place the product is purchased.
• This warranty does not cover damage caused by defects caused by alteration, accident, misuse, neglect or improper maintenance.
• In accordance with our policy on continuous product development, we reserve the right to change product and documentation specifications without notice.

Assembly Instruction

Unpack the Electric Patio Heater making sure that all the items are present

Step 1: Place the Heater Mounting Part A on a Pole which diameter is between 25mm – 60mm.

A Pole

Step 2: Slip the Mounting Part B and fit it to the Mounting Part A from the bottom up.

A B

Step 3: Turn the Fixation Screw until the Mounting Part A is fixed on the pole

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Step 4: When start using the heater, just holding the little handle by the end of the heater and push up.

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Step 5: When finish using the heater, please

a) Right hand push up the heater
b) Left hand press the little silver knob to the end
c) Right hand push down the heater.

① PUSH UP ③ PULL DOWN ② PRESS TO THE BOTTOM

Operation

Connect the power cable to a 13 ampere supply that is located in a safe, dry area.

• The switch on the heater head is used to control the three heat settings. (I) for 650W – (II) for 1300W – (I&II) for 2000W. The 0 position is off.
• Although the patio heater is shower proof, do not use when raining or in wet conditions.
  ● Always disconnect the power cable from the electrical supply, when the patio heater is not in use.

Care and maintenance

• When disconnected from the electrical supply, clean the outside of the patio heater with a damp cloth. Never use corrosive or solvent cleaners or immerse in water.
• Any maintenance or repairs including replacing the halogen tube should only be carried out by a qualified electrician or by a recommended service center.

STORAGE

If the heater will not be used for a long period of time, store it in a cool, dry location when not in use. To prevent dust and dirt build-up, use the original packaging to repack the unit.

TROUBLE SHOOTING

If the heater will not operate, please check the following before seeking repair of service:

• Check if the power cord is plugged into an electrical outlet, if not plug in.
• Check if electricity to the main fuse is working.
• Make certain the power switches are turned on. If not, choose a setting.

Technical Specification

• Power supply 220-240V\~ 50-60Hz
• Wattage max 2000W
•Insulation class I

Mechanical assembly diagram showing a rotating component with a star symbol and directional arrow (no text or labels)

Technical diagram showing two views of a mechanical assembly with arrows indicating motion or force direction (no text or symbols present)

Mechanical assembly diagram showing a rotating component with a star symbol and arrow (no text or labels)

Technical diagram showing two views of a mechanical assembly with arrows indicating motion or force direction (no text or symbols present)

Exterior view of a black and white overhead lighting fixture with multiple LED lights (no text or symbols visible)