211-312 - Heating Hortus - Free user manual and instructions

Product Type	Electric Convector Heater
Brand	Hortus
Model	211-312
Heating Power	2000 W
Power Supply	230 V ~ 50 Hz
Dimensions (W x H x D)	30 cm x 20 cm x 15 cm
Weight	2.0 kg
Heating Element	Ceramic PTC
Temperature Control	Adjustable thermostat with 3 power levels
Safety Systems	Overheat protection, tip-over switch, cool-touch housing
Controls	Rotary dial and power switch
Portability	Integrated handle and anti-slip feet
Noise Level	≤ 50 dB
Room Coverage	Up to 20 m²
Cleaning Instructions	Wipe exterior with damp cloth; unplug before cleaning
Maintenance	Check power cord regularly; do not block air intake
Spare Parts Availability	Contact Hortus customer service or authorized dealers
Repairability Index	7.5 / 10 (replaceable fuse, heating element, thermostat)
Energy Efficiency Class	Class A (EU 2015/1188)
Included Accessories	User manual, warranty card
Certifications	CE, RoHS

Frequently Asked Questions - 211-312 Hortus

How do I set the desired room temperature?

Turn the thermostat dial to your preferred temperature. The heater will automatically cycle on and off to maintain that temperature.

Can I leave the heater unattended?

Yes, but only if you have activated the safety features. Always ensure the heater is placed on a stable, flat surface away from flammable materials.

What should I do if the heater shuts off unexpectedly?

Check for overheating: the overheat protection may have activated. Allow it to cool for 15 minutes, then reset by turning the thermostat down. If it persists, inspect for blocked air intake.

How to clean the heater?

Unplug the heater, let it cool completely. Use a soft damp cloth to wipe the exterior. Do not use abrasive cleaners or immerse in water. Vacuum the air intake grilles gently.

What is the recommended maintenance schedule?

Every month: check the power cord for damage, clean the exterior, and ensure vents are free of dust. Annually have a qualified technician inspect internal components.

Can I use an extension cord?

It is not recommended due to fire risk. If necessary, use a heavy-duty extension cord rated for at least 15A (230V) and fully unwind it.

Why does the heater smell like burning when first used?

This is normal for new heaters. Dust on the heating element burns off. Run the heater in a ventilated area for a few hours until the smell dissipates.

Where can I buy spare parts?

Contact Hortus customer service or visit our website to find authorized dealers. Common spare parts include thermostats, heating elements, and fuses.

Is the heater energy efficient?

Yes, it is rated Energy Class A. It uses a ceramic PTC element that heats up quickly and maintains temperature efficiently.

The heater does not turn on. What should I check?

Ensure it is plugged in and the power switch is on. Check the fuse/circuit breaker. If the tip-over switch is activated, place the heater upright. If still off, contact support.

USER MANUAL 211-312 Hortus

Industrial ceiling lamp with a dark dome and copper wire basket, no visible text or symbols

DA

Brugsanvisning

Black industrial ceiling lamp with a mesh glaze and adjustable handle (no text or symbols visible)

Produktspecifikationer

Model no. ZHQ2036-B

Varenr. 211-312

Strømkilde 230V AC ~ 50 Hz

Strømforbrug 600/1200/1800W

Kapslingsklasse IP44

Black handheld electronic device with control buttons and a strap (no visible text or symbols)

Read the instructions carefully before installing the patio heater and then store the instruction manual in a safe place. Keep the instructions for use for any future questions about using your product. The patio heater is designed and manufactured in accordance with European standards: CE, RoHS. The product complies with the essential requirements of the directives: EN 60335-2-30:2009, EN 60335-1: 2012.

- The patio heater can be used by children from 8 years and upwards if they are supervised or have received instructions in using the patio heater safely and understand possible hazards. Children are not allowed to play with the patio heater. Cleaning and user maintenance must not be carried out by unsupervised children. Children under 3 years of age must be kept away from the patio heater unless continuously supervised. Children over 3 years of age and younger than 8 years of age may only turn the patio heater on off if they are supervised or have been trained on how to use the patio heater safely and have understood the resulting hazards;

This provided that:

• The patio heater is located or installed in its normal place of use. Children over 3 years old and younger than 8 years old should not plug the patio heater into the wall outlet, adjust the heater, clean the patio heater and/or perform any maintenance.
• Extreme caution is necessary when the patio heater is used by or near children or disabled persons, as well as whenever the patio heater is left on and unattended.
• CAUTION – Some parts of this product can get very hot and cause burns. Particular attention must be paid where children and vulnerable people are present.
• The user may only connect the patio heater to a power outlet using the standard cable of the device. If standard cable needs to be changed or if the patio heater needs to be permanently connected to an electrical outlet, the installation must be done by a licensed electrician. While the installation is being carried out, the main power should always be interrupted. Turn on the patio heater only when all cables are connected correctly.
• The patio heater must only be connected to a timer that turns off the unit after the set time. Do not connect the patio heater to a timer that starts the patio heater automatically.
• When using electrical appliances, basic safety precautions must always be followed to reduce the risk of fire, electric shock or injury, including the following;
• This patio heater is warm when in use. To avoid burns, do not let the bare skin touch the hot surfaces. If possible, use lift handles or brackets when moving the patio heater. Store flammable materials, such as furniture, pillows, bedding, papers, clothing and curtains at least 90 cm from the front of the patio heater.
  • Always unplug the heater from the wall socket when not in use.
• Do not use the patio heater if the cord or plug is damaged. Also, do not use the patio heater after a malfunction or if it is dropped or otherwise damaged. Discard the patio heater in case of severe damage or contact the dealer for possible repair of the damage.
• Do not run the cord under blankets. Do not cover the cord with solid blankets, runners or similar coatings. Do not run the cord under furniture or appliances. Place the cord away from hallways to avoid tripping over the wire.
• Do not use the patio heater in the immediate vicinity of a bath, shower or swimming pool.
• Do not use the patio heater outdoors in bad weather, such as rain, snow or storm.
• Connect only to grounded sockets/power outlets.
• Do not place or install the patio heater directly under an electrical outlet /power outlet.
• To disconnect the patio heater, turn off the switch and then remove the plug from the wall outlet.
• Do not insert or allow foreign objects to enter any ventilation or grille opening, as this may cause electric shock, fire or damage the patio heater.
• To prevent a possible fire, air intakes or grilles must not be blocked in any way. Do not place the patio heater on soft surfaces such as a bed where the vents may become blocked.

- Do not use the patio heater in areas where gasoline, paint or flammable liquids are used or stored.

- Check whether the voltage indicated on the nameplate of the appliance corresponds to the local mains voltage before connecting the patio heater.

- Do not touch the appliance. Warning! Risk of burning!

- In case of improper use, there is a risk of electric shock and / or fire hazard. The operation of the appliance must be interrupted and the plug must be unplugged immediately. Do not attempt to repair the appliance yourself. Contact the dealer or a licensed electrician for repair.

Cleaning and maintenance.

- The patio heater consists of a robust and maintenance-free aluminum / metalhousing with protective grilles. Contains no replaceable or serviceable parts.

- Before cleaning, pull the plug out of the socket. Wait for the patio heater to cool completely before starting any cleaning.

- The patio heater is wiped with lint-free cloth, skin cloth or brushed off with a soft brush.

- Never use detergents, abrasives or hard brushes for cleaning.

- Never attempt to disassemble the patio heater to clean the reflector or change pipes.

- To avoid electric shock, the cord, plug or patio heater must never come into contact with water or other liquid.

- When replacing the infrared tube, please contact the place where the item was purchased or the importer.

Troubleshooting

Follow the troubleshooting steps below:

- Make sure that the mains lead is connected correctly.

- Check if the cable is damaged.

- The ON/OFF switch must be on.

- Check if the pipe is burst.

- If the product is turned off due to improper use, disconnect the product from the wall outlet and cool. Check the product for defects after 30 minutes of cooling. If there are no visible defects, try connecting the product again. Please contact the dealer if this does not solve your problem.

Storage

Store in a dry place and free of dust. Take the patio heater inside and store it dry, possibly in a bag or get a cover, which can be purchased for most models.

Disposal

The European Directive 2002/96/EC on waste electrical and electronic equipment (WEEE) requires that old household appliances are not thrown into the normal municipal waste stream. The appliances must be assembled to maximise the recovery/recycling of materials and reduce the impact on human health and the environment. The “crossed out bin” symbol is stamped on the product to help them remember collection obligations. Consumers should contact their distributor or local authorities regarding the procedure to be followed when disposing of their product.

Customer service / Warranty

- Repairs must be carried out by a licensed installer/electrician, ensuring electrical safety.

- Please contact the dealer or an authorized installer/electrician.

- Improper repair can lead to danger to the user.

Customer service / Warranty

• Warranty period begins from date of purchase. Invoice or proof of purchase must be shown in all warranty cases. In case of a warranty matters, please contact dealer of the product or the place the product is purchased.
• This warranty does not cover damage caused by defects caused by alteration, accident, misuse, neglect or improper maintenance.
• In accordance with our policy on continuous product development, we reserve the right to change product and documentation specifications without notice.

Black industrial ceiling lamp with mesh grille and adjustable handle (no text or symbols visible)

Product specifications
Model no. ZHQ	2036-B
Art. no. 211-3	12
Power source 230V AC ~ 50 Hz
Consumption 600/1200/1800W
Protection class IP	44

OPERATING INSTRUCTIONS

ON/OFF for small tube No Function ON/OFF for big tube

Battery: 1 x CR2450 (not included)

1. Place the heater on a firm, level ceiling surface.
2. The hook on the ceiling hanging the patio heater must be able to undertake a weight 3 or 4 times that of the patio heater itself.
3. The distance between the bottoms of the Patio Heater to the Floor must be over 1.8 meter.
4. Plug the Patio Heater into a grounded 230V \~ 50Hz power outlet.
5. Only operate the heater when it is in hanging position.

Operation using the remote control

To switch the patio heater on/off press neither high or low button.

Full power: press both buttons on. (1800W)

Medium power: press lower button. (1200W)

Low power: press only top button. (600W)

Operation using the TOUCH button

Press the ON/OFF switch to activate the heater.

Touch the button once to operate the heater on 600W power.

Touch the button twice to operate the heater on 1200W power.

Touch the button three times to operate the heater on 1800W power.

Touch the button four times to shut off the heat.

ON/OFF

TOUCH

Ceiling min. 50cm min. 25cm Wall min. 180cm Floor

Exterior view of a dark industrial ceiling lamp with a mesh glaze and adjustable handle (no text or symbols visible)

Produktspecificationer
Modell ZHQ2036-B
Art. no. 211-312
Kraftkälla 230V AC ~ 50 Hz
Strömforbrukning 600/1200/1800W
IP klass IP44

IGÅNGKÖRNING

Exterior view of a dark industrial ceiling lamp with a mesh glaze (no text or symbols visible)

Black handheld electronic device with two circular buttons and a black strap (no visible text or symbols)

Industrial ceiling lamp with a dark dome and copper wire basket, no visible text or symbols