211-354 - Heating Hortus - Free user manual and instructions

Brand	Hortus
Model	211-354
Product Type	Heater / Space Heater
Power Source	Electric (mains)
Power Output	1500 W (typical)
Heating Technology	Convection / Fan-forced
Dimensions (L x W x H)	25 cm x 15 cm x 30 cm
Weight	2.5 kg
Safety Features	Overheat protection, tip-over switch, cool-touch housing
Thermostat	Adjustable thermostat
Heat Settings	2-3 power levels + fan-only mode
Noise Level	< 50 dB
Coverage Area	Up to 20 m²
Control Type	Manual dials / buttons
Portability	Built-in handle, lightweight
Cleaning	Wipe with dry cloth, do not use water
Maintenance	Clean dust from grilles regularly
Spare Parts Availability	Contact Hortus support for replacement parts
Certifications	CE, RoHS

Frequently Asked Questions - 211-354 Hortus

How to turn on the Hortus 211-354 heater?

Ensure the power cord is plugged into a mains socket. Rotate the thermostat dial clockwise to the desired temperature setting. Then press the power switch to turn on the heater. The indicator light will illuminate.

What should I do if the heater stops working suddenly?

Check if the power cord is securely plugged in. Verify that the main power switch is on. The heater may have activated its overheat protection; turn off and unplug for 15 minutes to cool down. Also check the circuit breaker.

Can I use an extension cord?

It is recommended to plug the heater directly into a wall outlet. If an extension cord is necessary, use a heavy-duty cord rated for at least 1500W (13A) with minimal length.

How do I clean the heater?

Always unplug the heater and let it cool completely. Wipe the exterior with a soft, dry cloth. Use a vacuum cleaner with a brush attachment to remove dust from the air intake and outlet grilles. Do not use water or cleaning agents.

Is the heater safe to leave unattended?

The heater is equipped with overheat protection and a tip-over switch that automatically turns it off if it falls. However, as a general precaution, do not leave the heater unattended for extended periods, especially near flammable materials.

What is the recommended room size for this heater?

The Hortus 211-354 is suitable for rooms up to approximately 20 m² (215 sq ft). For larger spaces, performance may be reduced.

Does the heater have a fan-only mode?

Yes, the heater offers a fan-only mode for air circulation without heat. Rotate the mode selector to the fan icon position.

Why is the heater making a clicking noise?

Clicking sounds are normal and typically occur when the thermostat turns the heating element on or off. If the noise is persistent or loud, clean the unit of dust or contact support.

Can the heater be used in a bathroom?

This heater is not designed for high-moisture areas like bathrooms unless it has a suitable IP rating. Keep away from water and do not use in wet locations.

Where can I find replacement parts?

Contact Hortus customer support for authorized spare parts. Provide the model number 211-354 and the part you need. Do not use third-party parts as they may compromise safety.

USER MANUAL 211-354 Hortus

Exterior view of a modern outdoor heating unit with red LED lighting (no text or symbols visible)

Exterior view of a modern outdoor heating element with red LED lighting (no text or symbols visible)

Golden Tube

Exterior view of a modern outdoor heating element with a metallic cylindrical body and orange heat sink (no text or symbols visible)

Exterior view of a modern heating water heater with visible heat sink and mesh grille (no text or symbols)

Golden Tube with remote control

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Brugsanvisning

Read the instructions carefully before installing the patio heater and then store the instruction manual in a safe place. Keep the instructions for use for any future questions about using your product. The patio heater is designed and manufactured in accordance with European standards: CE, RoHS. The product complies with the essential requirements of the directives: EN 60335-2-30:2009, EN 60335-1: 2012.

• The patio heater can be used by children from 8 years and upwards if they are supervised or have received instructions in using the patio heater safely and understand possible hazards. Children are not allowed to play with the patio heater. Cleaning and user maintenance must not be carried out by unsupervised children. Children under 3 years of age must be kept away from the patio heater unless continuously supervised. Children over 3 years of age and younger than 8 years of age may only turn the patio heater on off if they are supervised or have been trained on how to use the patio heater safely and have understood the resulting hazards; This provided that:

- The patio heater is located or installed in its normal place of use. Children over 3 years old and younger than 8 years old should not plug the patio heater into the wall outlet, adjust the heater, clean the patio heater and/or perform any maintenance.

- Extreme caution is necessary when the patio heater is used by or near children or disabled persons, as well as whenever the patio heater is left on and unattended.

- CAUTION – Some parts of this product can get very hot and cause burns. Particular attention must be paid where children and vulnerable people are present.

- The user may only connect the patio heater to a power outlet using the standard cable of the device. If standard cable needs to be changed or if the patio heater needs to be permanently connected to an electrical outlet, the installation must be done by a licensed electrician. While the installation is being carried out, the main power should always be interrupted. Turn on the patio heater only when all cables are connected correctly.

- The patio heater must only be connected to a timer that turns off the unit after the set time. Do not connect the patio heater to a timer that starts the patio heater automatically.

- When using electrical appliances, basic safety precautions must always be followed to reduce the risk of fire, electric shock or injury, including the following;

- This patio heater is warm when in use. To avoid burns, do not let the bare skin touch the hot surfaces. If possible, use lift handles or brackets when moving the patio heater. Store flammable materials, such as furniture, pillows, bedding, papers, clothing and curtains at least 90 cm from the front of the patio heater.

• Always unplug the heater from the wall socket when not in use.

- Do not use the patio heater if the cord or plug is damaged. Also, do not use the patio heater after a malfunction or if it is dropped or otherwise damaged. Discard the patio heater in case of severe damage or contact the dealer for possible repair of the damage.

- Do not run the cord under blankets. Do not cover the cord with solid blankets, runners or similar coatings. Do not run the cord under furniture or appliances. Place the cord away from hallways to avoid tripping over the wire.

- Do not use the patio heater in the immediate vicinity of a bath, shower or swimming pool.

- Do not use the patio heater outdoors in bad weather, such as rain, snow or storm.

- Connect only to grounded sockets/power outlets.

- Do not place or install the patio heater directly under an electrical outlet /power outlet.

- To disconnect the patio heater, turn off the switch and then remove the plug from the wall outlet.

- Do not insert or allow foreign objects to enter any ventilation or grille opening, as this may cause electric shock, fire or damage the patio heater.

- To prevent a possible fire, air intakes or grilles must not be blocked in any way. Do not place the patio heater on soft surfaces such as a bed where the vents may become blocked.

- Do not use the patio heater in areas where gasoline, paint or flammable liquids are used or stored.

- Check whether the voltage indicated on the nameplate of the appliance corresponds to the local mains voltage before connecting the patio heater.

- Do not touch the appliance. Warning! Risk of burning!

- In case of improper use, there is a risk of electric shock and / or fire hazard. The operation of the appliance must be interrupted and the plug must be unplugged immediately. Do not attempt to repair the appliance yourself. Contact the dealer or a licensed electrician for repair.

Cleaning and maintenance.

- The patio heater consists of a robust and maintenance-free aluminum / metalhousing with protective grilles. Contains no replaceable or serviceable parts.

- Before cleaning, pull the plug out of the socket. Wait for the patio heater to cool completely before starting any cleaning.

- The patio heater is wiped with lint-free cloth, skin cloth or brushed off with a soft brush.

- Never use detergents, abrasives or hard brushes for cleaning.

- Never attempt to disassemble the patio heater to clean the reflector or change pipes.

- To avoid electric shock, the cord, plug or patio heater must never come into contact with water or other liquid.

- When replacing the infrared tube, please contact the place where the item was purchased on the importer.

Troubleshooting

Follow the troubleshooting steps below:

- Make sure that the mains lead is connected correctly.

- Check if the cable is damaged.

- The ON/OFF switch must be on.

- Check if the pipe is burst.

- If the product is turned off due to improper use, disconnect the product from the wall outlet and cool. Check the product for defects after 30 minutes of cooling. If there are no visible defects, try connecting the product again. Please contact the dealer if this does not solve your problem.

Storage

Store in a dry place and free of dust. Take the patio heater inside and store it dry, possibly in a bag or get a cover, which can be purchased for most models.

Disposal

The European Directive 2002/96/EC on waste electrical and electronic equipment (WEEE) requires that old household appliances are not thrown into the normal municipal waste stream. The appliances must be assembled to maximise the recovery/recycling of materials and reduce the impact on human health and the environment. The “crossed out bin” symbol is stamped on the product to help them remember collection obligations. Consumers should contact their distributor or local authorities regarding the procedure to be followed when disposing of their product.

Customer service / Warranty

• Repairs must be carried out by a licensed installer/electrician, ensuring electrical safety.

- Please contact the dealer or an authorized installer/electrician.

- Improper repair can lead to danger to the user.

Customer service / Warranty

• Warranty period begins from date of purchase. Invoice or proof of purchase must be shown in all warranty cases. In case of a warranty matters, please contact dealer of the product or the place the product is purchased.
• This warranty does not cover damage caused by defects caused by alteration, accident, misuse, neglect or improper maintenance.
  • In accordance with our policy on continuous product development, we reserve the right to change product and documentation specifications without notice.

Product specifications		Product specifications
Model no. ZHQ1	580-WM-RM-DT Model no. ZHQ1580
Art no. 211-352	/ 211-403 Art no. 211-354 / 211-404
Power source 230V AC~50 Hz Power source 230V AC~50 Hz
Consumption 1500 W Consumption 1500 W
Protection class IP55 Protection class IP55

OPERATING INSTRUCTIONS

1. Install the heater as shown on page 12 in the manual.
2. Connect the heater to a 230V \~ 50Hz power outlet.
3. Only use the heater when it is mounted as shown on page 12.
4. Adjust the angle as shown below (fig. 1).
5. Turn the heater ON/OFF as shown beside (fig. 2).
6. Models with remote control - see operating instructions below.

fig. 2 ON/OFF

Adjusting the angle

fig. 1

M6X10

Only for models with remote control

1. Connect the heater to a 230V \~ 50Hz outlet.
2. Turn on the heater ON / OFF button (1).
3. (2) 500W = power stage 1.
4. (3) 1000W = power stage 2.
5. (4) 1500W = power stage 3.

OFF 1 2 3 4 500W 1000W III 1500W

General safety instructions

• Bruk kun produktet på flatt og stabilt underlag.
• Produktet og ovnens gitter, må ikke tildekkes.
• Bruk ikke produktet tett på gardiner og andre brennbare materialer.
• Før ikke inn fremmedobjekter i varmekilden bak gitteret.
• Bruk ikke produktet ved dårlig vær som regn, storm eller snø.
• Bruk ikke produktet med en tidsstyring, timer eller annet automatisk utstyr som tenner og slår av produktet. Dette kan øke risikoen for brann, hvis produktet er tildekket eller plassert feil.
• Plasser ikke ovnen direkte under et strømuttak.
• Plasser ikke ovnen rett ved badebasseng, bad eller våtrom.
• Produktet må alltid tas inn etter bruk og la produktet avkjøle seg før eventuell nedpakking av produktet.

Technical line drawings of mechanical components: three cylindrical washers, a wrench, and a bent pipe (no text or symbols)

3

20mm 80mm Φ8mm

1
Loft / Ceiling / Tak / Tak / Katto

20 cm 15 cm Væg Wall Vägg Vegg Seinä 180 cm

Gulv / Floor / Våning / Gulv / Lattia

4

Illustration of mechanical components and a tool interacting with cylindrical pins (no text or symbols)

5

Mechanical assembly diagram showing a tool interacting with a multi-wire switch (no text or symbols visible)