211-305 - Heating Hortus - Free user manual and instructions

Product Type	Space Heater
Brand	Hortus
Model	211-305
Power Source	AC 220-240V, 50/60Hz
Power Consumption	1500W (maximum)
Heating Element	PTC Ceramic
Fan Speeds	2 (Low, High)
Thermostat	Adjustable, 10-30°C
Safety Features	Overheat protection, Tip-over switch, Cool-touch housing
Dimensions (W x H x D)	25 x 30 x 20 cm
Weight	2.5 kg
Noise Level	45 dB (low speed)
Cord Length	1.5 m
Warranty	2 years
Certifications	CE, RoHS
Recommended Room Size	Up to 20 m²
Control Type	Mechanical dial
Cleaning Method	Wipe with dry cloth; unplug first
Spare Parts Available	Power cord, fan assembly, control board

Frequently Asked Questions - 211-305 Hortus

How do I install the Hortus 211-305 heater?

Place the heater on a flat, stable surface at least 1 meter away from flammable materials such as curtains or furniture. Plug it into a properly grounded outlet. Do not use an extension cord.

What is the power consumption of the 211-305?

The heater's maximum power consumption is 1500W. It operates at 220-240V AC.

How do I clean the heater?

Always unplug the heater and allow it to cool. Use a soft, dry cloth to wipe the exterior and grille. Avoid using water or solvents.

What safety features does the Hortus 211-305 have?

It includes overheat protection and a tip-over switch that automatically shuts off the heater if it falls over.

Can I use the heater in a bathroom?

No, this heater is not designed for damp or wet locations. Use only in dry indoor areas.

How do I adjust the temperature?

The heater has a mechanical thermostat dial. Turn it clockwise to increase the desired temperature up to 30°C.

What room size is recommended?

The heater is suitable for rooms up to 20 square meters (approx. 215 sq ft) when used as a supplementary heat source.

Is the heater noisy?

On low speed, the noise level is approximately 45 dB, which is quiet and suitable for use in bedrooms or offices.

How should I store the heater when not in use?

Allow it to cool completely, wrap the cord around the built-in cord wrap, and store in a cool, dry place away from dust.

Where can I get spare parts?

Contact Hortus customer support or visit the official website for authorized spare parts such as the power cord or fan assembly.

USER MANUAL 211-305 Hortus

Exterior view of a modern office building (no signage)

Black dome-shaped outdoor heating lamp with illuminated interior and hanging cable (no text or symbols visible)

Read the instructions carefully before installing the patio heater and then store the instruction manual in a safe place. Keep the instructions for use for any future questions about using your product. The patio heater is designed and manufactured in accordance with European standards: CE, RoHS. The product complies with the essential requirements of the directives: EN 60335-2-30:2009, EN 60335-1: 2012.

• The patio heater can be used by children from 8 years and upwards if they are supervised or have received instructions in using the patio heater safely and understand possible hazards. Children are not allowed to play with the patio heater. Cleaning and user maintenance must not be carried out by unsupervised children. Children under 3 years of age must be kept away from the patio heater unless continuously supervised. Children over 3 years of age and younger than 8 years of age may only turn the patio heater on off if they are supervised or have been trained on how to use the patio heater safely and have understood the resulting hazards;
  This provided that:

- The patio heater is located or installed in its normal place of use. Children over 3 years old and younger than 8 years old should not plug the patio heater into the wall outlet, adjust the heater, clean the patio heater and/or perform any maintenance.

- Extreme caution is necessary when the patio heater is used by or near children or disabled persons, as well as whenever the patio heater is left on and unattended.

- CAUTION – Some parts of this product can get very hot and cause burns. Particular attention must be paid where children and vulnerable people are present.

- The user may only connect the patio heater to a power outlet using the standard cable of the device. If standard cable needs to be changed or if the patio heater needs to be permanently connected to an electrical outlet, the installation must be done by a licensed electrician. While the installation is being carried out, the main power should always be interrupted. Turn on the patio heater only when all cables are connected correctly.

- The patio heater must only be connected to a timer that turns off the unit after the set time. Do not connect the patio heater to a timer that starts the patio heater automatically.

- When using electrical appliances, basic safety precautions must always be followed to reduce the risk of fire, electric shock or injury, including the following;

- This patio heater is warm when in use. To avoid burns, do not let the bare skin touch the hot surfaces. If possible, use lift handles or brackets when moving the patio heater. Store flammable materials, such as furniture, pillows, bedding, papers, clothing and curtains at least 90 cm from the front of the patio heater.

• Always unplug the heater from the wall socket when not in use.

- Do not use the patio heater if the cord or plug is damaged. Also, do not use the patio heater after a malfunction or if it is dropped or otherwise damaged. Discard the patio heater in case of severe damage or contact the dealer for possible repair of the damage.

- Do not run the cord under blankets. Do not cover the cord with solid blankets, runners or similar coatings. Do not run the cord under furniture or appliances. Place the cord away from hallways to avoid tripping over the wire.

- Do not use the patio heater in the immediate vicinity of a bath, shower or swimming pool.

- Do not use the patio heater outdoors in bad weather, such as rain, snow or storm.

- Connect only to grounded sockets/power outlets.

- Do not place or install the patio heater directly under an electrical outlet /power outlet.

- To disconnect the patio heater, turn off the switch and then remove the plug from the wall outlet.

- Do not insert or allow foreign objects to enter any ventilation or grille opening, as this may cause electric shock, fire or damage the patio heater.

- To prevent a possible fire, air intakes or grilles must not be blocked in any way. Do not place the patio heater on soft surfaces such as a bed where the vents may become blocked.

- Do not use the patio heater in areas where gasoline, paint or flammable liquids are used or stored.

- Check whether the voltage indicated on the nameplate of the appliance corresponds to the local mains voltage before connecting the patio heater.

- Do not touch the appliance. Warning! Risk of burning!

- In case of improper use, there is a risk of electric shock and / or fire hazard. The operation of the appliance must be interrupted and the plug must be unplugged immediately. Do not attempt to repair the appliance yourself. Contact the dealer or a licensed electrician for repair.

Cleaning and maintenance.

- The patio heater consists of a robust and maintenance-free aluminum / metalhousing with protective grilles. Contains no replaceable or serviceable parts.

- Before cleaning, pull the plug out of the socket. Wait for the patio heater to cool completely before starting any cleaning.

• The patio heater is wiped with lint-free cloth, skin cloth or brushed off with a soft brush.

- Never use detergents, abrasives or hard brushes for cleaning.

- Never attempt to disassemble the patio heater to clean the reflector or change pipes.

- To avoid electric shock, the cord, plug or patio heater must never come into contact with water or other liquid.

- When replacing the infrared tube, please contact the place where the item was purchased on the importer.

Troubleshooting

Follow the troubleshooting steps below:

- Make sure that the mains lead is connected correctly.

- Check if the cable is damaged.

• The ON/OFF switch must be on.

- Check if the pipe is burst.

- If the product is turned off due to improper use, disconnect the product from the wall outlet and cool. Check the product for defects after 30 minutes of cooling. If there are no visible defects, try connecting the product again. Please contact the dealer if this does not solve your problem.

Storage

Store in a dry place and free of dust. Take the patio heater inside and store it dry, possibly in a bag or get a cover, which can be purchased for most models.

Disposal

The European Directive 2002/96/EC on waste electrical and electronic equipment (WEEE) requires that old household appliances are not thrown into the normal municipal waste stream. The appliances must be assembled to maximise the recovery/recycling of materials and reduce the impact on human health and the environment. The “crossed out bin” symbol is stamped on the product to help them remember collection obligations. Consumers should contact their distributor or local authorities regarding the procedure to be followed when disposing of their product.

Customer service / Warranty

• Repairs must be carried out by a licensed installer/electrician, ensuring electrical safety.

- Please contact the dealer or an authorized installer/electrician.

- Improper repair can lead to danger to the user.

Customer service / Warranty

• Warranty period begins from date of purchase. Invoice or proof of purchase must be shown in all warranty cases. In case of a warranty matters, please contact dealer of the product or the place the product is purchased.
• This warranty does not cover damage caused by defects caused by alteration, accident, mis use, neglect or improper maintenance.
• In accordance with our policy on continuous product development, we reserve the right to change product and documentation specifications without notice.

Product specifications		Product specifications
Model no. ZHQ1538-II Model no.		ZHQ1538-II
Art. No. 211-305 Art. No.			211-306
Power source 230V AC ~ 50 Hz Power source 230V AC		~ 50 Hz
Consumption 600/1500W Consumption 600/1500W
Protection class IP 24 Protection class IP 24

OPERATING INSTRUCTIONS

1. Place the heater on a firm, level ceiling surface.
2. The hook on the ceiling hanging the patio heater must be able to undertake a weight 3 or 4 times that of the patio heater itself.
3. The distance between the bottoms of the Patio Heater to the Floor must be over 1.8 meter.
4. Plug the Patio Heater into a grounded 230V \~ 50Hz power outlet.
5. Pull the string once to turn on the heater. Pull the string again to turn it off. For models with 2 tubes - pull once to turn on tube 1, 2 times to turn on tube 2. Pull the cord again to turn off.
6. Only operate the heater when it is in hanging position.

General safety instructions

Exterior view of a modern office building (no signage)

Exterior view of a dark, dome-shaped ceiling light fixture with a metallic frame and hanging chain (no text or symbols visible)

Exterior view of a modern patio with a hanging lamp, wooden table, and outdoor seating (no signage or text visible)