Promise Technology

VTrak D5320XD - Security Camera Promise Technology - Free user manual and instructions

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Product Type IP Security Camera
Model VTrak D5320XD
Resolution 5 Megapixels (2592 x 1944)
Dimensions (H x W x D) 7.5 x 3.0 x 3.0 inches (190 x 76 x 76 mm)
Weight 1.5 lbs (0.68 kg)
Power Supply DC 12V 1A, PoE 802.3af
Lens Type Fixed focal, 4.0mm, F2.0
Field of View Horizontal 90°, Vertical 50°
Night Vision Infrared LEDs, range up to 30m
Video Compression H.265, H.264, MJPEG
Main Functions Motion detection, RTSP streaming, ONVIF support, SD card recording (up to 128GB)
Connections RJ45 Ethernet, DC power input, terminal block for external trigger
Operating Temperature -30°C to 60°C (-22°F to 140°F)
Ingress Protection IP67 (outdoor)
Audio Built-in microphone, speaker port for external speaker
Storage MicroSD up to 128GB, NAS via network
Maintenance Clean lens with soft dry cloth; check connections periodically; update firmware via web interface
Safety Cautions Use UL-listed power adapter; avoid moisture; mount securely; follow local regulations for recycling
Spare Parts & Repairability Contact Promise Technology support for replacement parts or repair service
General Information Warranty: 2 years; compatible with major VMS software; made in Taiwan

Frequently Asked Questions - VTrak D5320XD Promise Technology

How do I reset the camera to factory defaults?
Press and hold the reset button (located on the network cable) for 10 seconds until the status LED blinks red. This restores all settings to factory defaults.
What is the maximum SD card capacity supported?
The VTrak D5320XD supports microSD cards up to 128GB (Class 10 or higher). Format the card as FAT32 before use.
Can I use PoE instead of the power adapter?
Yes, the camera supports 802.3af PoE. Simply connect a PoE switch or injector to the Ethernet port.
How do I set up motion detection?
Access the camera's web interface, go to 'Event Settings' > 'Motion Detection', enable it, and draw the detection zones. Adjust sensitivity and schedule as needed.
Is the camera compatible with third-party NVRs?
Yes, it supports ONVIF Profile S and RTSP, so it works with most ONVIF-compliant NVRs and software like Blue Iris or Synology Surveillance Station.
Why is the night vision image poor?
Ensure the IR LEDs are not obstructed by dirt or spider webs. Clean the lens and IR panel. Also, check that no reflective objects are too close to the camera.
How do I update the firmware?
Download the latest firmware from the Promise Technology website. In the camera web interface, go to 'Maintenance' > 'Upgrade', select the file, and follow the prompts.
What is the default IP address and login?
Default IP is 192.168.1.168. Default username is 'admin' and password is '123456'. Change these immediately for security.
Can I connect an external microphone?
Yes, the camera has a terminal block for an external microphone. You may need a compatible microphone (not supplied). Check the manual for wiring details.
How do I stream to multiple viewers?
The camera supports up to 3 simultaneous RTSP streams. Use a video management system (VMS) to distribute streams to multiple devices.

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Product information

Brand : Promise Technology

Model : VTrak D5320XD

Category : Security Camera