DELL P1500 - Projecteur

P1500 - Projecteur DELL - Notice d'utilisation et mode d'emploi gratuit

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Notice DELL P1500 - page 1
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Type d'imprimanteLaser
UsagePersonnel
Technologie d'impressionLaser monochrome
Résolution d'impressionNon précisé
Vitesse d'impressionNon précisé
ConnectivitéUSB / Non précisé
Capacité papierNon précisé
Formats papier supportésNon précisé
DimensionsNon précisé
PoidsNon précisé
InstallationManuelle avec pilotes
Compatibilité OSNon précisé
Fonctions supplémentairesNon précisé
AlimentationÉlectrique standard
GarantieNon précisé

FOIRE AUX QUESTIONS - P1500 DELL

Comment installer le DELL P1500 sur mon ordinateur ?
Pour installer le DELL P1500, veuillez connecter le câble USB à votre ordinateur et brancher l'imprimante à une source d'alimentation. Ensuite, téléchargez et installez les pilotes depuis le site officiel de Dell.
Que faire si l'imprimante ne s'allume pas ?
Vérifiez que l'imprimante est correctement branchée à une prise électrique fonctionnelle et que le câble d'alimentation est bien connecté. Essayez également de redémarrer l'imprimante.
Comment résoudre les problèmes de qualité d'impression ?
Assurez-vous que vous utilisez le bon type de papier et que les cartouches d'encre sont pleines. Vous pouvez également effectuer un nettoyage des têtes d'impression via le logiciel de l'imprimante.
Pourquoi mon imprimante ne se connecte-t-elle pas au Wi-Fi ?
Vérifiez que votre réseau Wi-Fi fonctionne correctement et que l'imprimante est à portée du routeur. Vous devrez peut-être réinitialiser les paramètres réseau de l'imprimante et essayer de vous reconnecter.
Comment résoudre les problèmes de bourrage papier ?
Pour résoudre un bourrage papier, ouvrez le compartiment de l'imprimante pour retirer délicatement le papier coincé. Assurez-vous que le papier est correctement chargé dans le tiroir et qu'il n'est pas froissé ou humide.
Où puis-je trouver les pilotes pour le DELL P1500 ?
Les pilotes pour le DELL P1500 peuvent être téléchargés depuis le site officiel de Dell dans la section 'Support' ou 'Téléchargements'.
Que faire si l'imprimante affiche un message d'erreur ?
Notez le code d'erreur affiché et consultez le manuel d'utilisation ou le site de support de Dell pour des solutions spécifiques à l'erreur rencontrée.
Comment effectuer une mise à jour du firmware ?
Pour mettre à jour le firmware, allez sur le site de Dell, téléchargez la dernière version du firmware pour le DELL P1500 et suivez les instructions d'installation fournies.

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Téléchargez la notice de votre Projecteur au format PDF gratuitement ! Retrouvez votre notice P1500 - DELL et reprennez votre appareil électronique en main. Sur cette page sont publiés tous les documents nécessaires à l'utilisation de votre appareil P1500 de la marque DELL.

MODE D'EMPLOI P1500 DELL

Owner's Manual

Look Inside For:

  • Setting up Your printer
  • Loading Paper
  • Understanding the Software
  • Installing Printer Drivers

DELL P1500 - Look Inside For: - 1

Order toner cartridges

Dell™ toner cartridges are available only through Dell. You can order toner cartridges online at www.dell.com/supplies or by phone.

USA877-465-2968
(877-Ink2You)
Canada877-501-4803
Mexico001-800-210-7607
Puerto Rico800-805-7545
UK0870 907 4574
Ireland1850 707 407
France0825387247
Italy800602705
Spain902120385
Germany0800 2873355
Austria08 20 - 24 05 30 35
Netherlands020 - 674 4881
Belgium02.713 1590
Sweden08 587 705 81
Norway231622 64
Denmark3287 5215
Finland09 2533 1411
Switzerland0848 801 888

DELL P1500 - Order toner cartridges - 1

Use this feature:When you want to:
Tray 1Load up to 150 sheets of paper or 10 sheets of other media.
Paper supportSupport media in tray 1 or the top output bin.
Manual feedLoad a single sheet of paper or other media. Use for transparencies, labels, envelopes, and card stock.
Paper guidesAdjust the width of the media in tray 1 and the manual feed.
Operator panel lightsCheck the status of your printer.
Top output binStack printed documents face down.
Front output doorPrint on specialty media (for example, labels or card stock).
Optional 250-sheet trayIncrease your paper capacity.

DELL P1500 - Order toner cartridges - 2

Use this feature:When you want to:
Parallel cable connectorConnect your computer to your printer parallel port if you are using a parallel cable.
USB cable connectorConnect your computer to your printer USB port if you are using a USB cable.
Power cord connectorPlug your printer into a properly grounded electrical outlet with the power cord (after all other peripherals have been connected).
Power switchTurn your printer on or off.
NOTE: You can use either a parallel cable or a USB cable, but do not use both.

Accessing your User's Guide

To access your User's Guide, click Start Programs Dell Printers Dell Laser Printer P1500 User's Guide.

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Information in this document is subject to change without notice.

© 2003 Dell Computer Corporation. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.

Trademarks used in this text: Dell and DELL logo are trademarks of Dell Computer Corporation; Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names of their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Computer Corporation, One Dell Way, Round Rock, Texas, 78682, USA.

FCC emissions information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. Refer to the Drivers and Utilities CD for details.

DELL P1500 - FCC emissions information - 1

CAUTION: Safety instructions

  • Your product uses a laser.

DELL P1500 - CAUTION: Safety instructions - 1

CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

  • Your product uses a printing process that heats the print media, and heat can cause certain media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting appropriate print media to avoid the possibility of harmful emissions.

DELL P1500 - CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. - 1

CAUTION: If your product is not marked with this symbol , it must be connected to an electrical outlet that is properly grounded.

  • The power cord must be connected to an electrical outlet that is near the product and easily accessible.
  • Refer service or repairs, other than those described in the operating instructions, to a professional service person.
  • This product is designed to meet safety standards with the use of specific Dell-authorized components. The safety features of some parts may not always be obvious. Dell disclaims liability associated with use of non-Dell-authorized components.

Contents

Accessing your User's Guide 4

FCC emissions information 5

CAUTION: Safety instructions 7

1 Unpack the printer

Attaching an operator panel overlay 15

2 Install printer supplies

Installing the print cartridge 18

Removing toner cartridge packaging 18

3 Install the optional 250-sheet drawer

4 Install optional memory cards

Removing the printer side cover 26

Removing the system board shield 28

Installing a memory card 29

Reinstalling the system board shield 31

Reattaching the printer side cover 32

5 Load paper

Loading tray 1 36

Loading the optional 250-sheet tray 40

Loading the manual feed 45

6 Connect your printer

Attaching a cable 48

Turning on the printer 49

Software overview 50

Status Monitor. 51

Printing Status window 51

Toner Re-order window 51

Dell Local Printer Setup Utility 52

Dell Printer Software Uninstall 52

Driver Profiler 53

Installing printer drivers 53

If you purchased your Dell printer and computer together 53

If you purchased your Dell printer separately 54

Using Windows XP with a USB or parallel cable 54

Using Windows 2000 with a USB or parallel cable. 55

Using Windows Me with a USB or parallel cable. 56

Using Windows NT with a parallel cable 57

Using Windows 98 with a USB or parallel cable 57

Sharing your printer 59

7 Configure paper trays

Type and size settings 62

8 Verify printer setup

Printing a menu settings page 66

9 Appendix

Contacting Dell 70

Dell Software License Agreement 80

SECTION 1

Unpack the printer

Attaching an operator panel overlay

1 Select a location for your printer.

  • Leave enough room to open the printer cover, output door, and optional 250-sheet tray. It is also important to allow space around the printer for proper ventilation.
  • Provide the proper environment:
    A firm, level surface
  • Away from the direct airflow of air conditioners, heaters, or ventilators
  • Free of sunlight, humidity extremes, or temperature fluctuations
    Clean, dry, and free of dust

2 Remove all items from the box. Make sure you have the following items:

DELL P1500 - Unpack the printer - 1

  • Setup diagram
  • Printer with toner cartridge installed
    Power cord
    Owner's Manual
  • Drivers and Utilities CD
    Operator panel overlay (non-English only)

If any items are missing or damaged, contact Dell at support.dell.com for assistance. Save the carton and packing material in case you need to repack the printer.

Attaching an operator panel overlay

If you have a non-English operator panel overlay in your printer box and want to use it, peel it off, align it with the operator panel, and press it into place.

DELL P1500 - Attaching an operator panel overlay - 1

SECTION 2

Install printer supplies

Installing the print cartridge

Installing the print cartridge

Removing toner cartridge packaging

1 Use the finger tab to pull down the printer cover.

DELL P1500 - Removing toner cartridge packaging - 1

2 Grasp the cartridge handle (behind the packaging tag in the illustration) and pull the toner cartridge straight up.

DELL P1500 - Removing toner cartridge packaging - 2

3 Remove the protective foam packaging from the toner cartridge.

4 Pull off the plastic piece attached to the ends of the toner cartridge. Discard the plastic piece, foam and paper.

DELL P1500 - Removing toner cartridge packaging - 3

DELL P1500 - Removing toner cartridge packaging - 4

NOTE: Do not touch the photoconductor drum on the bottom of the toner cartridge.

5 Gently shake the cartridge to distribute the toner evenly.

DELL P1500 - Removing toner cartridge packaging - 5

6 Insert the toner cartridge:

DELL P1500 - Removing toner cartridge packaging - 6

a Align the colored arrows on either side of the cartridge with the corresponding arrows in the printer.
b Holding the cartridge by the handle, tilt the cartridge down and guide it between the toner cartridge grooves.
Push down on the cartridge until it is firmly in place.

7 Close the printer cover.

DELL P1500 - Removing toner cartridge packaging - 7

If you cannot close the printer cover, make sure the toner cartridge is positioned correctly. Do not force the cover closed.

SECTION 3

Install the optional

250-sheet drawer

To increase paper capacity, you can purchase the optional 250-sheet drawer, which consists of a base and a tray.

NOTE: If you install the optional 250-sheet drawer at a later time, be sure to turn off the printer before installing it.

DELL P1500 - 250-sheet drawer - 1

If you ordered this optional drawer, follow the instructions below to install it.

1 Remove the tray from the base.
2 Remove all packing material and tape from the tray and the base.
3 Place the base in the location you have chosen for your printer.

4 Align the printer with the front of the base and place it on top of the base.

DELL P1500 - 250-sheet drawer - 2

Make sure the base is firmly in place.

5 Insert the tray.

DELL P1500 - Insert the tray. - 1

When you complete setting up the printer, print a menu settings page to verify the 250-sheet drawer is listed under Installed Features (see page 66).

For more information on loading the 250-sheet drawer, see "Loading the optional 250-sheet tray" on page 40.

For more information on configuring the 250-sheet drawer for printing, see "Configure paper trays" on page 61.

SECTION 4

Install optional memory cards

Removing the printer side cover

Removing the system board shield

Installing a memory card

Reinstalling the system board shield

Reattaching the printer side cover

You can customize your printer memory capacity and connectivity by adding optional cards.

DELL P1500 - Install optional memory cards - 1

CAUTION: If you are installing memory cards sometime after setting up the printer, turn the printer off and unplug the power cord before continuing.

Removing the printer side cover

Before installing any memory options, you must remove the printer side cover.

1 Open the printer front cover.

DELL P1500 - Removing the printer side cover - 1

2 Firmly push in the two oval tabs as you pull open the side cover.

DELL P1500 - Removing the printer side cover - 2

3 Gently pull off the cover and set it aside.

DELL P1500 - Removing the printer side cover - 3

Removing the system board shield

Use a No. 2 Phillips screwdriver to remove the system board shield.

1 Remove screw #1 and set it aside.

DELL P1500 - Removing the system board shield - 1

2 Loosen screws #2, #3, and #4, but do not remove them.

3 Lift the system board shield up over the screws, slide it toward the front of the printer, and set it aside.

DELL P1500 - Removing the system board shield - 2

Installing a memory card

Follow the instructions in this section to install either a printer memory card or a flash memory card.

The system board has two connectors for optional memory cards. You can install a card in either connector.

DELL P1500 - Installing a memory card - 1

NOTICE: Memory cards are easily damaged by static electricity. Touch something metal on the printer before you touch a memory card.

1 Complete the steps in "Removing the system board shield" on page 28.

2 Unpack the printer memory card.

DELL P1500 - Installing a memory card - 2

Avoid touching the connection points along the edge of the card. Save the packaging.

3 Align the notches on the bottom of the card with the notches on the connector.

DELL P1500 - Installing a memory card - 3

4 Guide the card between the latches on each end of the connector and push the card firmly into the connector.
5 Make sure each latch fits over the notch on each end of the memory card.
6 Reattach the metal shield and side cover. See page 31 for instructions.

Reinstalling the system board shield

1 Align the shield over the bottom screws, slide it toward the back of the printer, and lower it down onto the screws.

DELL P1500 - Reinstalling the system board shield - 1

2 Tighten screws #2, #3, and #4, and reattach screw #1 to keep the shield in place.

DELL P1500 - Reinstalling the system board shield - 2

Reattaching the printer side cover

1 Align the top and bottom tabs with the corresponding slots.

DELL P1500 - Reattaching the printer side cover - 1

2 As you close the printer side cover, push the oval tabs firmly into the slots.
3 Close the printer front cover.

SECTION5

Load paper

Loading tray 1

Loading the optional 250-sheet tray

Loading the manual feed

Your printer has two standard paper sources: tray 1, which holds up to 150 sheets of plain paper, and a single-sheet manual feed. Use tray 1 for most print jobs. Use the manual feed to feed a single page, transparency, envelope, label, or card stock.

DELL P1500 - Load paper - 1

You can increase your printer's paper capacity with the optional 250-sheet tray.

An output bin on top of the printer holds up to 100 sheets. The single-sheet front output door provides a straight-through paper path for specialty media, reducing curling and potential paper jams.

The following table lists page numbers where you can find loading instructions for each tray.

SourceCapacity (sheets)Paper sizes supportedPaper types supportedGo to page...
Tray 1150Plain paper, transparencies, labels, card stock36
Optional 250-sheet tray250A4, A5, B5, letter, legal, executive, folioPlain paper40
Manual feed1Plain paper, transparencies, envelopes, labels, card stock45

Loading tray 1

Use tray 1, which is behind the manual feed, to feed paper and specialty media.

Tray 1 holds up to 150 sheets of paper, 10 sheets of transparencies or labels, 10 envelopes, 10 sheets of card stock.

1 Extend the rear paper support until you hear it click twice.

DELL P1500 - Loading tray 1 - 1

2 Flex the sheets back and forth to loosen them, fan the sheets on all four sides, and flex them again.

DELL P1500 - Loading tray 1 - 2

3 If loading:
letterhead paper, insert letterhead with the top of the page pointing down, facing you

DELL P1500 - Loading tray 1 - 3

  • envelopes, insert them vertically, flap side down with the stamp area in the top left corner

DELL P1500 - Loading tray 1 - 4

To reduce paper jams, do not use envelopes that:

  • Have excessive curl
  • Are stuck together
  • Are damaged in any way
  • Contain windows, holes, perforations, cutouts, or embossing
  • Use metal clasps, string ties, or metal folding bars
  • Have postage stamps attached
  • Have any exposed adhesive when the flap is in the sealed position

4 Slide the paper guides against the edges of the paper or envelopes.

DELL P1500 - Loading tray 1 - 5

NOTE: Do not forget to select the paper type and paper size from your software application.

5 Extend the front paper support on the top output bin until you hear it click once.

DELL P1500 - Loading tray 1 - 6

6 If you are printing on legal size paper, extend the front paper support until you hear it click twice.

7 Open the front output door for a straight-through paper path if you are printing on specialty media.

Loading the optional 250-sheet tray

1 Grasp the tabs on either side of the tray and pull it completely out of the printer.

DELL P1500 - Loading the optional 250-sheet tray - 1

2 Make sure the metal plate is pressed down before inserting the tray into the printer.

DELL P1500 - Loading the optional 250-sheet tray - 2

After the tray is inserted, the metal plate springs back up so the paper can feed into the printer.

3 If loading A4 or legal size paper, extend the paper support on the front of the tray.

DELL P1500 - Loading the optional 250-sheet tray - 3

4 Flex the sheets back and forth to loosen them, fan the sheets on all four sides, and flex them again.

DELL P1500 - Loading the optional 250-sheet tray - 4

5 If loading letterhead paper, insert letterhead face down with the top of the page entering the printer first.

6 Make sure the paper is under both corner bucklers and lying flat in the tray.

DELL P1500 - Loading the optional 250-sheet tray - 5

DELL P1500 - Loading the optional 250-sheet tray - 6

NOTE: When you load the tray, do not exceed the maximum stack height indicated by the label in the tray. Overfilling the tray may cause paper jams.

7 Slide the paper guides flush against the edges of the paper.

DELL P1500 - Loading the optional 250-sheet tray - 7

8 Reinstall the tray, making sure it is pushed all the way in.

DELL P1500 - Loading the optional 250-sheet tray - 8

NOTE: Do not forget to select the paper type and paper size from your software application.

Loading the manual feed

Use the manual feed to feed media, one sheet at a time, into your printer.

If you experience problems feeding envelopes or card stock in tray 1, try printing them one at a time from the manual feed.

DELL P1500 - Loading the manual feed - 1

1 Extend the rear paper support until you hear it click twice.
2 Extend the front paper support on the top output bin until you hear it click once.
3 If loading legal size paper, extend the paper support until you hear it click twice.
4 Open the front output door if you are printing on specialty media.
5 If loading:

letterhead paper, insert one sheet of letterhead with the top of the page pointing down, facing you
card stock, insert one card or sheet vertically
- envelopes, insert one envelope vertically, flap side down with the stamp area in the top left corner

To reduce paper jams, do not use envelopes that:

  • Have excessive curl
  • Are stuck together
  • Are damaged in any way
  • Contain windows, holes, perforations, cutouts, or embossing
  • Use metal clasps, string ties, or metal folding bars
  • Have postage stamps attached
  • Have any exposed adhesive when the flap is in the sealed position

6 Slide the paper guides flush against the edges of the paper or envelope.

DELL P1500 - Loading the manual feed - 2

NOTE: Do not forget to select the paper type and paper size from your software application.

SECTION 6

Connect your printer

Attaching a cable

Turning on the printer

Software overview

Installing printer drivers

Sharing your printer

Attaching a cable

NOTE: Before you connect your printer to your computer, you must first complete the Microsoft® Windows® operating system setup. Refer to the documentation that came with your computer for instructions.

You can attach your printer using either a USB or parallel cable, but do not use both.

  • A USB port requires a USB cable. Be sure to match the USB symbol on the cable to the USB symbol on the printer.
  • A parallel port requires an IEEE-1284 compliant parallel cable.

CAUTION: Ensure that the printer, computer, and any attached devices are turned off and disconnected from electrical outlets before you connect your printer to your computer.

To attach the printer to a computer:

1 Connect the printer to the computer using a USB or parallel cable.

If you are using a USB cable, plug the printer into a USB port on the back of the computer, not the USB keyboard.

DELL P1500 - Attaching a cable - 1

If you are using a parallel cable, snap down the clips on the printer to secure the parallel cable.

DELL P1500 - Attaching a cable - 2

Turning on the printer

1 Plug one end of the printer cord into the power cord connector at the back of the printer and the other end into a properly grounded wall outlet.

DELL P1500 - Turning on the printer - 1

2 Turn on the printer.

DELL P1500 - Turn on the printer. - 1

All operator panel lights cycle (each light blinks, from top to bottom, and then cycles again).

If the operator panel lights do not come on when the printer is turned on, make sure the power cord is firmly plugged in at the back of the printer and at the electrical outlet.

If the printer is on but nothing prints, or if print jobs are not printing and the Error light is on solid, make sure the toner cartridge is installed.

Software overview

Use the Drivers and Utilities CD that came with your printer to install a combination of software applications, depending on your operating system.

Operating SystemStatus MonitorPrinting Status WindowDell Toner Re-order WindowLocal Printer Setup UtilityDell Printer Software UninstallDriver Profiler
Windows 98, Windows MeYNNYYY
Windows NT® 4.0NNNYYY
Windows 2000, Windows XPNYYYYY

NOTE: If you purchased your printer and computer separately, you must use the Drivers and Utilities CD to install these software applications.

Status Monitor

The Status Monitor alerts you when an error or warning occurs, for example, when the top cover is open or toner is running low.

The Status Monitor launches when you send a print job to the printer and only appears on the computer screen when an error or warning occurs.

Printing Status window

The Printing Status window displays the status of the printer (Printer Ready, Printer Offline, and Error-Check Printer) and the name of the job when you send a job to print. The Printing Status window also displays the level of toner so you can:

Monitor the toner level for your printer.
- Click Order Toner to order replacement toner cartridges. See "Toner Re-order window" on page 51 for more information.

Toner Re-order window

The Order Toner Cartridges dialog box can be launched from the Printing Status window, the Programs window, or the desktop icon.

You can order toner by phone or from the Web.

1 Click Start Programs or All Programs Dell Printers Dell Laser Printer P1500 Dell Toner Re-Order Application. The Order Toner Cartridges window appears.
2 If ordering from the Web:

a Choose your printer model from the drop-down list on the screen.
b Enter your Dell printer Service Tag number in the field provided. Your Service Tag number is located on your printer.
c Click Visit Dell's cartridge ordering web site.

3 If ordering by phone, call the number that appears under the By Telephone heading.

Dell Local Printer Setup Utility

Use the Dell Local Printer Setup Utility to change and save printer settings not available from the printer driver. When you change these settings, they remain in effect until you make another selection and apply it, or until you restore the original printer settings (called factory default settings). The settings are organized by menu, much like a printer operator panel.

The Dell Local Printer Setup Utility is installed automatically on your computer when you install the Dell printer driver. Click Start Programs Dell Printers Dell Laser Printer P1500 Dell Local Printer Setup Utility.

Dell Printer Software Uninstall

Use the Uninstall software utility to remove any currently installed printer software or printer objects.

For Windows 98, Windows 2000, Windows Me, or Windows NT 4.x you can access the Uninstall software utility two ways:

1 Click Start Settings Printers.

a Select the printer object to uninstall, and then right-click the mouse.
b Select Dell Software Uninstall.
c Select the components to uninstall, and then click Next.
d Click Uninstall Now.
e Click OK when the uninstall is complete.

2 Click Start Programs Dell Printers Dell Laser Printer P1500.

a Select Dell Printer Software Uninstall.
b Select the components to uninstall, and then click Next.
Click Uninstall Now.
d Click OK when the uninstall is complete.

For Windows XP:

1 Click Start All Programs Dell Printers Dell Laser Printer P1500.
2 Select Dell Printer Software Uninstall.
3 Select the components to uninstall, and then click Next.
4 Click Uninstall Now.
5 Click OK when the uninstall is complete.

Driver Profiler

Use the Driver Profiler to create driver profiles that contain custom driver settings. A driver profile can contain a group of saved printer driver settings and other data for things such as:

  • Print orientation and N-Up (document settings)
  • Installation status of an output tray (printer options)
  • User-defined paper sizes (custom papers)
    Simple text and watermarks
  • Overlay references
  • Font references
  • Form associations

Installing printer drivers

A printer driver is software that lets your computer communicate with your printer.

If you purchased your Dell printer and computer together

The printer drivers and utilities described in the Software Overview are automatically installed--you are ready to print!

If you purchased your Dell printer separately

To obtain all the features described in the Software Overview, use the Drivers and Utilities CD to install it. Use the following table to find the instructions you need for your operating system.

Computer operating systemGo to page ...
Windows XP54
Windows 200055
Windows Me56
Windows NT 4.x57
Windows 9857

You need to complete Microsoft's Plug and Play before installing the driver from your printer drivers CD.

Using Windows XP with a USB or parallel cable

DELL P1500 - Using Windows XP with a USB or parallel cable - 1

NOTE: Business versions of Windows XP require that you have administrative access to install printer drivers on your computer.

When you attached the cable and turned on the printer, the Found New Hardware Wizard appeared on your computer screen.

1 Insert the Drivers and Utilities CD into your computer.
The Wizard automatically searches for an appropriate driver.
2 Scroll through the list of drivers until you see D:\drivers\win_2000\dkaaelda.inf selected in the Location column. Instead of D:\you will see the letter of your CD-ROM drive.
3 Click Next.

The wizard copies all of the necessary files and installs the printer drivers.

4 Click Finish when the software is installed.
5 Launch the Drivers and Utilities CD: click Start Run and browse your CD drive (for example, type D:\where D is the drive letter of your CD).
6 Select SETUPEXE, and then click OK.

7 When the Dell Drivers and Utilities screen appears, click Install to install the additional software for your printer.

When all of the files are installed on your computer, the Congratulations screen appears.

8 Click Print a Test Page to verify printer setup.

9 Click Finish when the test page prints successfully.

10 Close the Drivers and Utilities CD screen.

Using Windows 2000 with a USB or parallel cable

When you attached the cable and turned on the printer and computer, the Found New Hardware Wizard screen appeared on your computer screen.

1 Insert the Drivers and Utilities CD, and then click Next.
2 Select Search for a suitable driver, and then click Next.
3 Only select Specify a location, and then click Next.
4 Browse to the location of the printer driver on the Drivers and Utilities CD.

D:\Drivers\Win_2000\

Replace D:\ with the letter of your CD-ROM drive (for example, type D:\ where D is the drive letter of your CD).

5 Click Open, and then click OK.
6 Click Next to install the driver that is displayed.
7 Click Finish when the software is installed.
8 When the Dell Drivers and Utilities CD screen appears, choose Install to install the additional software for your printer.

When all the files are installed on your computer, the Congratulations screen appears.

9 Click Print a Test Page to verify printer setup.
10 Click Finish when the test page prints successfully.
11 Close the Drivers and Utilities CD screen.

Using Windows Me with a USB or parallel cable

DELL P1500 - Using Windows Me with a USB or parallel cable - 1

NOTE: Depending on the software and printers already installed on your computer, your screens may vary from those in the instructions.

If you attached a USB cable, you must install both a USB port driver and a custom print driver.

When you attached the cable and turned on the printer and computer, the Add New Hardware Wizard screen appeared on your computer screen.

1 Insert the Drivers and Utilities CD.

The Wizard automatically searches for the USB driver on the CD and installs it.

DELL P1500 - Using Windows Me with a USB or parallel cable - 2

NOTE: If you are using a parallel cable, skip to step 3.

2 After the USB port driver is found, click Finish.
3 Select Automatic search for the best driver (recommended), and then click Next.

The wizard searches for a printer driver.

4 Select your printer and driver from the list on the screen, and then click OK. Use the following table to identify the driver for your language.

If your computer uses this languageSelect the driver from the list (Replace the D:\ in the table with the letter of your CD-ROM drive)
EnglishD:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
FrenchD:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
GermanD:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
ItalianD:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
SpanishD:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF

5 Use the default printer name (for example, Dell Laser Printer P1500) or type a unique name for your printer, and then click Next.
6 A test page will print automatically. Click YES when the test page prints successfully.

7 Click Finish to complete the installation and close the wizard. You are now ready to print.
8 Launch the Drivers and Utilities CD: click Start Run and browse your CD drive (for example, type D:\ where D is the drive letter of your CD).
9 Select SETUPEXE, and then click OK.
10 When the Dell Drivers and Utilities CD screen appears, click Install to install the additional software for your printer.

If you are prompted to restart your computer, click Yes.

Otherwise, the Congratulations screen appears.

11 Close the Drivers and Utilities CD screen.

Using Windows NT with a parallel cable

NOTE: USB support is not available for Windows NT operating systems.
NOTE: You need administrative access to install printer drivers on your computer.

1 Insert the Drivers and Utilities CD.
2 Click Install.

When all the files are installed on your computer, the Congratulations screen appears.

3 Click Finish to complete the installation and close the wizard. You are now ready to print.
4 Close the Drivers and Utilities CD screen.

Using Windows 98 with a USB or parallel cable

NOTE: Depending on the software and printers already installed on your computer, your screens may vary from those in the instructions.

If you attached a USB cable, you must install both a USB port driver and a custom print driver.

When you attached the cable and turned on the printer and computer, the Add New Hardware Wizard screen appeared on your computer screen.

1 Insert the Drivers and Utilities CD, and then click Next.

NOTE: If you are using a parallel cable, skip to step 7.

2 Select Search for the best driver for your device (recommended), and then click Next.
3 Select CD-ROM drive only, and then click Next.
4 After the wizard finds the USB port driver, click Next.
5 When the USB port driver is installed, click Finish.

The wizard prompts you to search for new drivers.

6 Click Next to search for a printer driver.
7 Select Search for the best driver for your device (recommended), and then click Next.
8 Only select Specify a location and browse to the location of the printer driver on the Drivers and Utilities CD, and then click OK.

Use the following table to identify the driver for your language.

If your computer uses this languageSelect the driver from the list (Replace the D:\ in the table with the letter of your CD-ROM drive)
EnglishD:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
FrenchD:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
GermanD:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
ItalianD:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
SpanishD:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF

9 Highlight the driver, and then select to install the updated driver (recommended).
10 Click Next.
11 Click Next to complete installation.
12 Use the default printer name (for example, Dell Laser Printer P1500) or type a unique name for your printer, and then click Next.
13 Click Finish.
14 A test page will print automatically. Click YES when the test page prints successfully.
15 Click Finish to complete the installation. You are now ready to print.
16 Launch the Drivers and Utilities CD: click Start Run and browse your CD drive (for example, type D:\ where D is the drive letter of your CD).

17 Select SETU.EXE, and then click OK to launch the Dell Drivers and Utilities CD.
18 When the Dell Drivers and Utilities screen appears, click Install to install the additional software for your printer.

If you are prompted to restart your computer, click Yes.

Otherwise, the Congratulations screen appears.

19 Close the Drivers and Utilities CD screen.

Sharing your printer

To share your new printer with other users, you need to set it up to be shared, and then copy the printer drivers to their computers:

1 Click Start Settings Printers.
2 Select the Dell Laser Printer P1500 icon.
3 Click File Sharing.
4 Check the Shared as check box, and then type a name in the Shared Name text box.
5 Click Additional Drivers and select the operating systems of all other users printing to this printer.
6 Click OK.

If you are missing files, you are prompted to insert the computer operating system CD. To check that the printer was successfully shared:

  • Make sure the printer object in the Printers folder shows it is shared. For example, in Windows 2000, a hand is shown underneath the printer icon.
  • Browse Network Neighborhood. Find the host name of the server and look for the shared name you assigned to the printer.

Other users who want to connect to your printer need to install the printer drivers on their computer:

1 Insert the Drivers and Utilities CD that came with the shared printer, and then click Install.
2 Click I am installing software for a printer that is shared through another computer.
3 Type the name of the computer and printer share name. For example, \server1\dell printer

To find out the computer name, browse Network Neighborhood. Find the name of the computer and look for the shared name you assigned to the printer.

When all the files are installed on your computer, the Congratulations screen appears.

4 Click Print a Test Page to verify printer setup.
5 Click Finish when the test page prints successfully.

SECTION 7

Configure paper trays

Type and size settings

Type and size settings

Set the driver and Dell Local Printer Setup Utility to the type and size of paper loaded in the paper trays.

1 Launch the Dell Local Printer Setup Utility (Start Programs Dell Printers Dell Laser Printer P1500 Dell Local Printer Setup Utility).
2 Select your Dell Laser Printer P1500.
3 Click OK.
4 In the left column, click Paper.
5 In the right column, go to the Tray 1 section. Specify what size and type of media you loaded into tray 1.
6 In the right column, go to the Tray 2 section. Specify what size and type of media you loaded into tray 2.
7 On the Menu Bar, Click Actions Apply Settings.
8 Close the utility.

NOTE: If you change the size or type of media loaded into either tray, use the Local Printer Setup Utility to reconfigure the tray.

9 Update your driver by following the instructions in the table.

Windows XP1 Click Start →Settings →Printers and Faxes. 2 Right-click the Dell Laser Printer P1500 icon. 3 Click Properties →Device (or Options) →Update (or Update Now). 4 Click OK →OK. Close the Printers folder.
Windows 2000 Windows NT 4.01 Click Start →Settings →Printers. 2 Right-click the Dell Laser Printer P1500 icon. 3 Click Properties →Device (or Options) →Update (or Update Now). 4 Click OK →OK. Close the Printers folder.
Windows Me Windows 981 Click Start →Settings →Printers. 2 Right-click the Dell Laser Printer P1500 icon. 3 Click Properties →Device (or Features) →Update (or Update Now). 4 Click OK →OK. Close the Printers folder.

If Update is unavailable, follow these steps:

a In the Available Options list, click 250-sheet tray or 500-sheet tray.
b Click Add.
c Click OK, and then close the Printers folder.

If Update Now is unavailable, follow these steps:

a In the Options list, find 250-sheet tray or 500-sheet tray.
b Change the setting from Not Installed to Installed.
c Click OK, and then close the Printers folder.

SECTION 8

Verify printer setup

Printing a menu settings page

Printing a menu settings page

Print a menu settings page for a list of current printer settings.

1 When the Ready/Data light is on solid, press and release Continue to print the page.

DELL P1500 - Printing a menu settings page - 1

2 On the menu settings page:

  • Verify that the options you installed are correctly listed under "Installed Features." If an option you installed is not listed on the menu settings page, turn the printer off, unplug the power cord, and reinstall the option.
  • Verify that the amount of memory installed is correctly listed under "Printer Information." Verify that the paper trays are configured for the sizes and types of paper you loaded.

DELL P1500 - Printing a menu settings page - 2

NOTE: When you add or remove the optional 250-sheet tray, remember to update the printer's configuration through your printer driver.

For tips on successful printing, examples of common operator panel light sequences, ways to improve print quality, solutions for printing problems, and instructions for replacing supplies, refer to the Dell Personal Laser Printer P1500 User's Guide on the Drivers and Utilities CD (Start Programs Dell Printers Dell Laser Printer P1500 User's Guide).

3 Update your driver by following the instructions in the table. If the printer is on the network, update the driver for each client.

Windows XP1 Click Start →Settings →Printers and Faxes. 2 Right-click the Dell Laser Printer P1500 icon. 3 Click Properties →Device (or Options) →Update (or Update Now). 4 Click OK →OK. Close the Printers folder.
Windows 2000 Windows NT 4.01 Click Start →Settings →Printers. 2 Right-click the Dell Laser Printer P1500 icon. 3 Click Properties →Device (or Options) →Update (or Update Now). 4 Click OK →OK. Close the Printers folder.
Windows Me Windows 981 Click Start →Settings →Printers. 2 Right-click the Dell Laser Printer P1500 icon. 3 Click Properties →Device (or Features) →Update (or Update Now). 4 Click OK →OK. Close the Printers folder.

If Update is unavailable, follow these steps:

a In the Available Options list, click 250-sheet tray.
b Click Add.
c Click OK, and then close the Printers folder.

If Update Now is unavailable, follow these steps:

a In the Options list, find 250-sheet tray.
b Change the setting from Not Installed to Installed.
c Click OK, and then close the Printers folder.

SECTION 9

Appendix

Contacting Dell

Limited Warranties and Return Policy

Dell Computer Corporation Ink and Toner Cartridges Limited Warranties

Dell Software License Agreement

Contacting Dell

To contact Dell electronically, you can access the following websites:

www.dell.com
- support.dell.com (technical support)
- premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers
Belgium (Brussels)Website: support.euro.dell.com
International Access Code: 00E-mail: tech_be@dell.com
Country Code: 32E-mail for French Speaking Customers: support.euro.dell.com/be/fr/emaildell/
City Code: 2Technical Support02 481 92 88
Customer Care02 481 91 19
Corporate Sales02 481 91 00
Fax02 481 92 99
Switchboard02 481 91 00
Canada (North York, Ontario)Online Order Status: www.dell.ca/ostatus
International Access Code: 011AutoTech (automated technical support)toll-free: 1-800-247-9362
TechFaxtoll-free: 1-800-950-1329
Customer Care (Home Sales/Small Business)toll-free: 1-800-847-4096
Customer Care (med./large business, government)toll-free: 1-800-326-9463
Technical Support (Home Sales/Small Business)toll-free: 1-800-847-4096
Technical Support (med./large bus., government)toll-free: 1-800-387-5757
Sales (Home Sales/Small Business)toll-free: 1-800-387-5752
Sales (med./large bus., government)toll-free: 1-800-387-5755
Spare Parts Sales & Extended Service Sales1 866 440 3355
Denmark (Copenhagen)Website: support.euro.dell.com
International Access Code: 00E-mail Support (portable computers):
Country Code: 45den_nbk_support@dell.com
E-mail Support (desktop computers):
den_support@dell.com
E-mail Support (servers):
Nordic_server_support@dell.com
Technical Support7023 0182
Customer Care (Relational)7023 0184
Home/Small Business Customer Care3287 5505
Switchboard (Relational)3287 1200
Fax Switchboard (Relational)3287 1201
Switchboard (Home/Small Business)3287 5000
Fax Switchboard (Home/Small Business)3287 5001
Finland (Helsinki)Website: support.euro.dell.com
International Access Code: 990E-mail: fin_support@dell.com
Country Code: 358E-mail Support (servers): Nordic_support@dell.com
City Code: 9Technical Support09 253 313 60
Technical Support Fax09 253 313 81
Relational Customer Care09 253 313 38
Home/Small Business Customer Care09 693 791 94
Fax09 253 313 99
Switchboard09 253 313 00
France (Paris) (Montpellier)Website: support.euro.dell.com
International Access Code: 00E-mail: support.euro.dell.com/fr/fr/emaildell/
Country Code: 33Home and Small Business
City Codes: (1) (4)Technical Support0825 387 270
Customer Care0825 823 833
Switchboard0825 004 700
Switchboard (calls from outside of France)04 99 75 40 00
Sales0825 004 700
Fax0825 004 701
Fax (calls from outside of France)04 99 75 40 01
Corporate
Technical Support0825 004 719
Customer Care0825 338 339
Switchboard01 55 94 71 00
Sales01 55 94 71 00
Fax01 55 94 71 01
Germany (Langen)Website: support.euro.dell.com
International Access Code: 00E-mail: tech_support_central_europe@dell.com
Country Code: 49Technical Support06103 766-7200
City Code: 6103Home/Small Business Customer Care0180-5-224400
Global Segment Customer Care06103 766-9570
Preferred Accounts Customer Care06103 766-9420
Large Accounts Customer Care06103 766-9560
Public Accounts Customer Care06103 766-9555
Switchboard06103 766-7000
GreeceWebsite: support.euro.dell.com
International Access Code: 00E-mail: support.euro.dell.com/gr/en/emaildell/
Country Code: 30Technical Support080044149518
Gold Technical Support08844140083
Switchboard2108129800
Sales2108129800
Fax2108129812
IndiaTechnical Support1600 33 8045
Sales1600 33 8044
Ireland (Cherrywood)Website: support.euro.dell.com
International Access Code: 16E-mail: dell_direct_support@dell.com
Country Code: 353Ireland Technical Support1850 543 543
City Code: 1U.K. Technical Support (dial within U.K. only)0870 908 0800
Home User Customer Care01 204 4014
Small Business Customer Care01 204 4014
U.K. Customer Care (dial within U.K. only)0870 906 0010
Corporate Customer Care1850 200 982
Corporate Customer Care (dial within U.K. only)0870 907 4499
Ireland Sales01 204 4444
U.K. Sales (dial within U.K. only)0870 907 4000
Fax/SalesFax01 204 0103
Switchboard01 204 4444
Italy (Milan)Website: support.euro.dell.com
International Access Code: 00E-mail: support.euro.dell.com/it/it/emaildell/
Country Code: 39Home and Small Business
City Code: 02Technical Support02 577 826 90
Customer Care02 696 821 14
Fax02 696 821 13
Switchboard02 696 821 12
Corporate
Technical Support02 577 826 90
Customer Care02 577 825 55
Fax02 575 035 30
Switchboard02 577 821
Latin AmericaCustomer Technical Support (Austin, Texas, U.S.A.)512 728-4093
Customer Service (Austin, Texas, U.S.A.)512 728-3619
Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)512 728-3883
Sales (Austin, Texas, U.S.A.)512 728-4397
SalesFax (Austin, Texas, U.S.A.)512 728-4600 or 512 728-3772
LuxembourgWebsite: support.euro.dell.com
International Access Code: 00E-mail: tech_be@dell.com
Country Code: 352Technical Support (Brussels, Belgium)3420808075
Home/Small Business Sales (Brussels, Belgium)toll-free: 080016884
Corporate Sales (Brussels, Belgium)02 481 91 00
Customer Care (Brussels, Belgium)02 481 91 19
Fax (Brussels, Belgium)02 481 92 99
Switchboard (Brussels, Belgium)02 481 91 00
MexicoCustomer Technical Support001-877-384-8979
International Access Code: 00or 001-877-269-3383
Country Code: 52Sales50-81-8800
or 01-800-888-3355
Customer Service001-877-384-8979
or 001-877-269-3383
Main50-81-8800
or 01-800-888-3355
Netherlands (Amsterdam)Website: support.euro.dell.com
International Access Code: 00E-mail (Technical Support):
Country Code: 31(Enterprise): nl_server_support@dell.com
City Code: 20(Latitude): nl Latitude_support@dell.com
(Inspiron): nlInspiron_support@dell.com
(Dimension): nl_length和支持@dell.com
(OptiPlex): nl_optiplex_support@dell.com
(Dell Precision): nl_workstation_support@dell.com
Technical Support020 674 45 00
Technical Support Fax020 674 47 66
Home/Small Business Customer Care020 674 42 00
Relational Customer Care020 674 4325
Home/Small Business Sales020 674 55 00
Relational Sales020 674 50 00
Home/Small Business Sales Fax020 674 47 75
Relational Sales Fax020 674 47 50
Switchboard020 674 50 00
Switchboard Fax020 674 47 50
Norway (Lysaker)Website: support.euro.dell.com
International Access Code: 00E-mail Support (portable computers):
Country Code: 47nor_nbk_support@dell.com
E-mail Support (desktop computers):
nor_support@dell.com
E-mail Support (servers):
nordic_server_support@dell.com
Technical Support671 16882
Relational Customer Care671 17514
Home/Small Business Customer Care23162298
Switchboard671 16800
Fax Switchboard671 16865
Poland (Warsaw)Website: support.euro.dell.com
International Access Code: 011E-mail: pl_support@dell.com
Country Code: 48Customer Service Phone57 95 700
City Code: 22Customer Care57 95 999
Sales57 95 999
Customer Service Fax57 95 806
Reception Desk Fax57 95 998
Switchboard57 95 999
PortugalWebsite: support.euro.dell.com
International Access Code: 00E-mail: support.euro.dell.com/pt/en/emaildell/
Country Code: 351Technical Support707200149
Customer Care800 300 413
Sales800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10
Fax21 424 01 12
Puerto RicoGeneral Support1-800-805-7545
Singapore (Singapore)Technical Supporttoll-free: 800 6011 051
International Access Code: 005Customer Service (Penang, Malaysia)604 633 4949
Country Code: 65Transaction Salestoll-free: 800 6011 054
Corporate Salestoll-free: 800 6011 053
Spain (Madrid)Website: support.euro.dell.com
International Access Code: 00E-mail: support.euro.dell.com/es/es/emaildell/
Country Code: 34Home and Small Business
City Code: 91Technical Support902 100 130
Customer Care902 118 540
Sales902 118 541
Switchboard902 118 541
Fax902 118 539
Corporate
Technical Support902 100 130
Customer Care902 118 546
Switchboard91 722 92 00
Fax91 722 95 83
Sweden (Upplands Vasby)Website: support.euro.dell.com
International Access Code: 00E-mail: swe_support@dell.com
Country Code: 46E-mail Support for Latitude and Inspiron:
City Code: 8Swe-nbk_kats@dell.com
E-mail Support for OptiPlex: Swe_kats@dell.com
E-mail Support for Servers: Nordic_server_support@dell.com
Technical Support08 590 05 199
Relational Customer Care08 590 05 642
Home/Small Business Customer Care08 587 70 527
Employee Purchase Program (EPP) Support20 140 14 44
Fax Technical Support08 590 05 594
Sales08 590 05 185
Switzerland (Geneva)Website: support.euro.dell.com
International Access Code: 00E-mail: swisstech@dell.com
Country Code: 41E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/
City Code: 22Technical Support (Home and Small Business)0844 811 411
Technical Support (Corporate)0844 822 844
Customer Care (Home and Small Business)0848 802 202
Customer Care (Corporate)0848 821 721
Fax022 799 01 90
Switchboard022 799 01 01
U.K. (Bracknell)Website: support.euro.dell.com
International Access Code: 00Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp
Country Code: 44
City Code: 1344E-mail: dell_direct_support@dell.com
Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])0870 908 0500
Technical Support (direct/PAD and general)0870 908 0800
Global Accounts Customer Care01344 373 186
Home and Small Business Customer Care0870 906 0010
Corporate Customer Care01344 373 185
Preferred Accounts (500–5000 employees)0870 906 0010
Customer Care
Central Government Customer Care01344 373 193
Local Government & Education Customer Care01344 373 199
Health Customer Care01344 373 194
Home and Small Business Sales0870 907 4000
Corporate/Public Sector Sales01344 860 456
U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014
AutoTech (portable and desktop computers)toll-free: 1-800-247-9362
Consumer (Home and Home Office)
Technical Supporttoll-free: 1-800-624-9896
Customer Servicetoll-free: 1-800-624-9897
DellNet™ Service and Supporttoll-free: 1-877-Dellnet(1-877-335-5638)
Employee Purchase Program (EPP) Customerstoll-free: 1-800-695-8133
Financial Services website: www.dellfinancialservices.com
Financial Services (lease/loans)toll-free: 1-877-577-3355
Financial Services (Dell Preferred Accounts [DPA])toll-free: 1-800-283-2210
Business
Customer Service and Technical Supporttoll-free: 1-800-822-8965
Employee Purchase Program (EPP) Customerstoll-free: 1-800-695-8133
Projectors Technical Supporttoll-free: 1-877-459-7298
Public (government, education, and healthcare)
Customer Service and Technical Supporttoll-free: 1-800-456-3355
Employee Purchase Program (EPP) Customerstoll-free: 1-800-234-1490
Dell Salestoll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
Dell Outlet Store (Dell refurbished computers)toll-free: 1-888-798-7561
Software and Peripherals Salestoll-free: 1-800-671-3355
Spare Parts Salestoll-free: 1-800-357-3355
Extended Service and Warranty Salestoll-free: 1-800-247-4618
Faxtoll-free: 1-800-727-8320
Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impairedtoll-free: 1-877-DELLTTY(1-877-335-5889)

Limited Warranties and Return Policy

Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, one-year, two-year, three-year, or four-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, and the manufacturer guarantee for Latin America and the Caribbean.

Limited Warranty for Dell-Branded Hardware Products (U.S. Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

  • Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software
    Non-Dell-branded and Solution Provider Direct products and accessories
  • Problems that result from:

External causes such as accident, abuse, misuse, or problems with electrical power
Servicing not authorized by Dell
Usage that is not in accordance with product instructions
- Failure to follow the product instructions or failure to perform preventive maintenance
- Problems caused by using accessories, parts, or components not supplied by Dell

  • Products with missing or altered service tags or serial numbers
  • Products for which we have not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCITONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTYES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTYES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTYES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only ninety days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available.

Individual Home Consumers:U.S. Only
Technical Support1-800-624-9896
Customer Service1-800-624-9897
Individual Home Consumers who purchased through an Employee Purchase Program:
Technical Support and Customer Service1-800-822-8965
Home and Small Business Commercial Customers:
Technical Support and Customer Service1-800-456-3355
Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value Added Resellers (VARs):
Technical Support and Customer Service1-877-459-7298
Government and Education Customers:
Technical Support and Customer Service1-877-459-7298
Dell-Branded Memory1-888-363-5150

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within thirty days after we ship the replacement part to you. If we do not receive the original part within thirty days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.

What do I do if I am not satisfied?

We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited warranty is to work together. If, after those discussions, you are still not satisfied, we believe arbitration is the most expeditious way to resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT, AND EQUITABLE CLAIMS) AGAINST DELL arising from or relating to this limited warranty, its interpretation, or the breach, termination, or validity thereof, the relationships which result from this limited warranty (including, to the full extent permitted by applicable law, relationships with third parties), Dell's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at www.arb-forum.com/ or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405. This provision applies only to individual home consumers and consumers who purchased through an employee purchase program. It does not apply to small, medium, large, and global commercial customers or government, education, and healthcare customers.

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell's website:

  • If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_care.htm
  • If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to www.dell.com/us/en/biz/topics/sbtopic_care_nav_015_care.htm
  • If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased through an employee purchase program, go to www.dell.com/us/en/pub/topics/sbtopic_015_care.htm

If you do not have Internet access, call your customer care representative or call 1-800-624-9897.

"Total Satisfaction" Return Policy (U.S. Only)

We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we offer a "Total Satisfaction" return policy for most products that you—the end-user customer—purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees as follows:

  • New Hardware Products and Accessories — All new hardware, accessories, parts, and unopened software still in its sealed package, excluding the products listed below, may be returned within thirty days from the date on the packing slip or invoice. To return applications software or an operating system that has been installed by Dell, you must return the entire computer. A different return policy applies to nondefective products purchased through Dell's Software and Peripherals division by customers of our Small and Medium Business divisions. Those products may be returned within thirty days from the date on the packing slip or invoice, but a fifteen percent (15%) restocking fee will be deducted from any refund or credit. The "Total Satisfaction" Return Policy and Software and Peripherals division return policy are not available for Dell | EMC storage products, EMC-branded products, or enterprise software.

  • Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished Dell-branded server and storage products may be returned within thirty days from the date on the packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts may be returned within fourteen days of the date on the packing slip or invoice.

To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return. You must obtain a Credit Return Authorization Number in order to return the product. See "Contacting Dell" or "Getting Help" in your customer documentation (or www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for obtaining customer assistance.

You must ship the products to Dell within five days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.

Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

  • Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, or the reloading of the software
    Non-Dell branded and Solution Provider Direct products and accessories
  • Problems that result from:

External causes such as accident, abuse, misuse, or problems with electrical power
Servicing not authorized by Dell
Usage that is not in accordance with product instructions
- Failure to follow the product instructions or failure to perform preventive maintenance
- Problems caused by using accessories, parts, or components not supplied by Dell

  • Products with missing or altered service tags or serial numbers
  • Products for which we have not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTYES CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTYES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTYES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTYES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only ninety days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available.

Individual Home Consumers; Home Office and Small Business Customers:Canada Only
Technical Support and Customer Service1-800-847-4096
Medium, Large, and Global Commercial Customers; Government, Education, and Healthcare Customers; and Value Added Resellers (VARs):
Technical Support1-800-387-5757
Customer Service1-800-326-9463
Government or Education Consumers, or Individual Home Consumers who purchased through an Employee Purchase Program:
Technical Support1-800-387-5757
Customer Service1-800-326-9463 (Extension 8221 for Individual Consumers)
Dell-Branded Memory1-888-363-5150

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.

If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary or personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within thirty days after we ship the replacement part to you. If we do not receive the original part within thirty days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with one of our third-party service providers, please refer to that contract (mailed to you with your packing slip or invoice) for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.

What do I do if I am not satisfied?

We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited warranty is to work together. If, after those discussions, you are still not satisfied, we believe arbitration is the most expeditious way to resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT, AND EQUITABLE CLAIMS) AGAINST DELL arising from or relating to this limited warranty, its interpretation, or the breach, termination or validity thereof, the relationships which result from this limited warranty (including, to the full extent permitted by applicable law, relationships with third parties), Dell's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at www.arb-forum.com/, or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell's website:

For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to www.dell.ca/ca/en/gen/topics/segtopic_ccare.nav_013_ccare.htm
- For out-of-country transfers (outside of the original country of purchase), go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_care.htm

If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463 (Corporate Commercial or Government customers).

"Total Satisfaction" Return Policy (Canada Only)

If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy.

To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for a refund or credit only if the sealed package containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either application or operating system software that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment.

The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to products purchased through Dell's Software and Peripherals division. For those products, please instead refer to Dell's Software and Peripheral's then-current return policy (see the following section, "Dell Software and Peripherals (Canada Only)").

Dell Software and Peripherals (Canada Only)

Third-Party Software and Peripherals Products

Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third-party manufacturer warranties vary from product to product. Consult your product documentation for specific warranty information. More information may also be available from the manufacturer or publisher.

While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today. If you have questions about compatibility, we recommend and encourage you to contact the third-party software and peripheral product manufacturer or publisher directly.

Dell-Branded Peripheral Products

Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking stations, and projectors). To determine which limited warranty applies to the product you purchased, see the Dell packing slip or invoice and/or the product documentation that accompanied your product. Descriptions of Dell's limited warranties are described in preceding sections.

Return Policy

If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company, you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if already paid. This refund will not include any shipping and handling charges shown on your packing slip or invoice; you are responsible for those.

To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization Number. You must ship the Dell Software and Peripherals products back to Dell in their original manufacturer's packaging (which must be in as-new condition), prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.

To qualify for refund or replacement, returned products must be in as-new condition, software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it.

One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

Guarantee

Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of one year from the original purchase date. Products for which proper claims are made will, at Dell's option, be repaired or replaced at Dell's expense. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products.

Exclusions

This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear.

Making a Claim

Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance to and from Dell's repair/replacement center. The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell.

Limitation and Statutory Rights

Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will be the end user's sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.

This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights resulting from other contracts concluded by the end user with Dell and/or any other seller.

Dell World Trade LP

One Dell Way, Round Rock, TX 78682, USA

Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)/

Dell Commercial do Brasil Ltda (CNPJ No. 03 405 822/0001-40)

Avenida Industrial Belgraf, 400

92990-000 - Eldorado do Sul - RS - Brasil

Dell Computer de Chile Ltda

Coyancura 2283, Piso 3-Of.302

Providencia, Santiago - Chile

Dell Computer de Colombia Corporation

Carrera 7 #115-33 Oficina 603

Bogota, Colombia

Dell Computer de Mexico SA de CV

Paseo de la Reforma 2620 - 11^ Piso

Col. Lomas Altas

11950 Mexico, D.F.

Dell Computer Corporation Ink and Toner Cartridges Limited Warranties

The following sections describe the limited warranty for ink and toner cartridges for the U.S., Canada, and Latin America. Refer to the appropriate limited warranty accordingly.

Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only)

Dell Computer Corporation warrants to the original purchaser of genuine Dell-branded toner cartridges that they will be free from defects in material and workmanship for the life of the cartridge and that for genuine Dell-branded ink cartridges they will be free from defects in material and workmanship for two years beginning on the date of invoice. If this product proves defective in either material or workmanship, it will be replaced without charge during the limited warranty period if returned to Dell. You must first call our toll-free number to get your return authorization. In the U.S., call 1-800-822-8965; in Canada, call 1-800-387-5757. If we are not able to replace the product because it has been discontinued or is not available, we will either replace it with a comparable product or reimburse you for the cartridge purchase cost, at Dell's sole option. This limited warranty does not apply to ink or toner cartridges that have been refilled or improperly stored or due to problems resulting from misuse, abuse, accident, neglect, mishandling, incorrect environments, or wear from ordinary use.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELES RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. FOR CANADIAN CUSTOMERS, EXCEPT FOR THE EXPRESS WARRANTYES CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTYES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, FOR THE PRODUCT. FOR U.S. CUSTOMERS, ALL EXPRESS AND IMPLIED WARRANTYES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTYES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTYES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTYES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY COVERAGE TERMINATES IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY.

DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. DELL'S LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH DELL IS RESPONSIBLE.

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Ink and Toner Cartridges Limited Warranty (Latin America Only)

Dell Computer Corporation warrants to the original purchaser of genuine Dell-branded toner cartridges that the cartridges will be free from defects resulting from material or manufacturing process for the life of the cartridge. For the original purchaser of genuine Dell-branded ink cartridges, Dell warrants that the cartridges will be free from defects resulting from material or manufacturing process for one year beginning from the date of delivery.

If this product presents defects resulting from either material or manufacturing process, it will be replaced without charge during the limited warranty period if returned to Dell.

In order to obtain the necessary information to enable the replacement, call the appropriate toll-free number. In Mexico, call 001-877-533-6230; in Puerto Rico, call 1-877-839-5123. In cases in which either the production of the cartridge has been discontinued or the cartridge is not available, Dell reserves the right, at its sole discretion, to choose between replacing it by a similar product or reimbursing you for the purchase cost.

This limited warranty does not apply to ink or toner cartridges that have been refilled or to defects resulting from misuse, abuse, accident, negligence, mishandling, improper storage or exposure to inappropriate environments.

Dell's liability for the malfunction or defect of hardware after the period of the legal warranty (and specifically the period of the legal warranty of defective products stated in the consumer protections rules), is limited to either the substitution of the product or the reimbursement as stated above. This warranty coverage terminates if you sell or otherwise transfer this product to a third party.

Dell does not accept any additional liability for patrimonial, emotional or any other kind of damage caused to the consumer and/or to a third party, which exceeds the established liability either in this limited warranty or in legal rules that may apply.

Dell Software License Agreement

This is a legal agreement between you, the user, and Dell Products, L.P ("Dell"). This agreement covers all software that is distributed with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "Software"). By opening or breaking the seal on the Software packet(s), installing or downloading the Software, or using the Software that has been preloaded or is embedded in your computer, you agree to be bound by the terms of this agreement. If you do not agree to these terms, promptly return all Software items (disks, written materials, and packaging) and delete any preloaded or embedded Software.

You may use one copy of the Software on only one computer at a time. If you have multiple licenses for the Software, you may use as many copies at any time as you have licenses. "Use" means loading the Software in temporary memory or permanent storage on the computer. Installation on a network server solely for distribution to other computers is not "use" if (but only if) you have a separate license for each computer to which the Software is distributed. You must ensure that the number of persons using the Software installed on a network server does not exceed the number of licenses that you have. If the number of users of Software installed on a network server will exceed the number of licenses, you must purchase additional licenses until the number of licenses equals the number of users before allowing additional users to use the Software. If you are a commercial customer of Dell or a Dell affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an audit of your use of the Software during normal business hours, you agree to cooperate with Dell in such audit, and you agree to provide Dell with all records reasonably related to your use of the Software. The audit will be limited to verification of your compliance with the terms of this agreement.

The Software is protected by United States copyright laws and international treaties. You may make one copy of the Software solely for backup or archival purposes or transfer it to a single hard disk provided you keep the original solely for backup or archival purposes. You may not rent or lease the Software or copy the written materials accompanying the Software, but you may transfer the Software and all accompanying materials on a permanent basis if you retain no copies and the recipient agrees to the terms hereof. Any transfer must include the most recent update and all prior versions. You may not reverse engineer, decompile or disassemble the Software. If the package accompanying your computer contains compact discs, 3.5" and/or 5.25" disks, you may use only the disks appropriate for your computer. You may not use the disks on another computer or network, or loan, rent, lease, or transfer them to another user except as permitted by this agreement.

Limited Warranty

Dell warrants that the Software disks will be free from defects in materials and workmanship under normal use for ninety (90) days from the date you receive them. This warranty is limited to you and is not transferable. Any implied warranties are limited to ninety (90) days from the date you receive the Software. Some jurisdictions do not allow limits on the duration of an implied warranty, so this limitation may not apply to you. The entire liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for the Software or (b) replacement of any disk not meeting this warranty that is sent with a return authorization number to Dell, at your cost and risk. This limited warranty is void if any disk damage has resulted from accident, abuse, misapplication, or service or modification by someone other than Dell. Any replacement disk is warranted for the remaining original warranty period or thirty (30) days, whichever is longer.

Dell does NOT warrant that the functions of the Software will meet your requirements or that operation of the Software will be uninterrupted or error free. You assume responsibility for selecting the Software to achieve your intended results and for the use and results obtained from the Software.

DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER WARRANTYES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTYES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may have others, which vary from jurisdiction to jurisdiction.

IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Because some jurisdictions do not allow an exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

U.S. Government Restricted Rights

The software and documentation are "commercial items" as that term is defined at 48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end users acquire the software and documentation with only those rights set forth herein. Contractor/manufacturer is Dell Products, L.P., One Dell Way, Round Rock, Texas 78682.

General

This license is effective until terminated. It will terminate upon the conditions set forth above or if you fail to comply with any of its terms. Upon termination, you agree that the Software and accompanying materials, and all copies thereof, will be destroyed. This agreement is governed by the laws of the State of Texas. Each provision of this agreement is severable. If a provision is found to be unenforceable, this finding does not affect the enforceability of the remaining provisions, terms, or conditions of this agreement. This agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to the Software or this agreement. Because this waiver may not be effective in some jurisdictions, this waiver may not apply to you. You acknowledge that you have read this agreement, that you understand it, that you agree to be bound by its terms, and that this is the complete and exclusive statement of the agreement between you and Dell regarding the Software.

Index

A

A4, loading, 37, 41, 45

A5, loading, 37, 42, 45

attaching an overlay, 15

B

B5, loading, 37, 42, 45

C

cables, power, 49

card stock, loading, 37

D

driver profiler, using, 53

drivers, installing, 53

E

envelopes, loading, 38, 45

executive, loading, 37, 42, 45

F

flash memory, installing, 29

I

installing

flash memory, 29

memory cards, 29

primer drivers, 53

usingWindows2000,55

usingWindows98,57

usingWindowsMe,56

usingWindowsNT,57

using Windows XP, 54

primer memory, 29

L

legal, loading, 39, 41, 45

letter, loading, 37, 45

letterhead, loading, 37, 42, 45

loading

card stock, 37, 45

envelopes, 37, 45

paper

A4, 37, 45

A5,37,45

B5,37,45

executive, 37, 45

legal, 39, 41, 45

letter, 37, 45

letterhead, 37, 45

transparencies, 37, 45

trays 1, 2, and 3, 36

local printer setup utility, using, 52

M

maximum stack height, trays 1,2,3,43

memory cards

flash, 29

installing, 29

menu settings page, printing, 66

metal shield, reinstalling, 31

0

option cards, memory, 29

ordering supplies, 2

overlay, attaching, 15

P

primer

memory, 29

sharing, 59

turning the power on, 49

unpack, 14

prinser software uninstall, using, 52

printing status window, using, 51

printing, menu settings page, 66

R

reinstalling, metal shield, 31

s

safety information, 7

sharing the printer, 59

software applications driver profiler, 53

local printer setup utility, 52

printing status, 51

status monitor, 51

toner re-order, 51

uninstall, 52

stack height, maximum trays 1, 2, 3, 43

status monitor, using, 51

supplies, ordering, 2

T

toner re-order window, using, 51

toner, ordering, 2

transparencies, loading, 37, 45

turning on the printer, 49

U

uninstall software, 52

unpacking, printer, 14

W

warranty, 81

Windows 2000, drivers, 55

Windows 98, drivers, 57

Windows Me, drivers, 56

Windows NT, drivers, 57

Windows XP, drivers, 54

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Informations produit

Marque : DELL

Modèle : P1500

Catégorie : Projecteur