WF-6590DWF - Nyomtató EPSON - Ingyenes használati útmutató

HASZNÁLATI ÚTMUTATÓ WF-6590DWF EPSON

WF-6590 Series

User's Guide

Copyright

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

© 2016 Seiko Epson Corporation. All rights reserved.

The contents of this manual and the specifications of this product are subject to change without notice.

Trademarks

Trademarks

☐ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.
☐ EPSON Scan software is based in part on the work of the Independent JPEG Group.
libtiff

Copyright © 1988-1997 Sam Leffler

Copyright © 1991-1997 Silicon Graphics, Inc.

Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

□ Microsoft®, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.
□ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
☐ Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
□ Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be registered in certain jurisdictions.
☐ Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
☐ Albertus, Arial, and Times New Roman are trademarks of The Monotype Corporation.
☐ ITC Avant Garde, ITC Bookman, ITC Zapf-Chancery, and ITC Zapf Dingbats are trademarks of International Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
☐ Clarendon, Helvetica, New Century Schoolbook, Palatino, Times and Univers are registered trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.
□ Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries.
Antique Olive is a registered trademark of Marcel Olive and may be registered in certain jurisdictions.
☐ Marigold is a trademark of AlphaOmega Typography.
□ Coronet is a registered trademark of Ludlow Type Foundry.
☐ PCL is the registered trademark of Hewlett-Packard Company.

Trademarks

□ Getopt

Copyright © 1987, 1993, 1994 The Regents of the University of California. All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Arcfour

This code illustrates a sample implementation of the Arcfour algorithm.

Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that this copyright notice and disclaimer are retained.

THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

□ microSDHC Logo is a trademark of SD-3C, LLC.

Note: microSDHC is built into the product and cannot be removed.

Intel® is a registered trademark of Intel Corporation.
☐ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

Contents

Copyright

Trademarks

About This Manual

Introduction of Manuals. 9

Marks and Symbols....9

Descriptions Used in this Manual. 10

Operating System References....10

Important Instructions

Safety Instructions....11

Printer Advisories and Warnings. 12

Advisories and Warnings for Setting Up/ Using the Printer....12

Advisories and Warnings for Using the Printer with a Wireless Connection....13

Advisories and Warnings for Using the Touchscreen. 14

Protecting Your Personal Information....14

Administrator Settings

Locking the Printer Settings Using an Administrator's Password. 15

Unlocking the Printer Settings....15

User Feature Restrictions....15

Printer Basics

Part Names and Functions. 17

Control Panel. 21

Buttons and Lights....21

Icons Displayed on the LCD Screen. . . . . . . . . . . 21

Icons Displayed on the Software Keyboard of the LCD Screen. 23

Menu Options. 23

Copy Mode. 23

Scan Mode. 25

Fax Mode. 27

Memory Device. 28

Setup Mode. 29

Contacts Mode. 39

Presets Mode. 40

Status Menu. 40

Loading Paper

Paper Handling Precautions....41

Available Paper and Capacities. 42

List of Paper Types....44

Loading Paper in the Paper Cassette. 45

Loading Paper in the Rear Paper Feed. 47

Loading Paper in the Front Paper Feed Slot....50

Placing Originals

Available Originals for the ADF....52

Placing Originals on the ADF....52

Placing Originals on the Scanner Glass. 54

Managing Contacts

Registering Contacts.... 56

Registering Grouped Contacts. 57

Registration and Backup of Contacts Using a Computer. 57

Printing

Printing from the Control Panel....58

Printing from a Computer. 58

Authenticating Users in the Printer Driver when User Feature Restriction Is Enabled (for Windows Only). 59

Printing Basics - Windows....59

Printing Basics - Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Printing Several Pages on One Sheet. 65

Printing to Fit the Paper Size....66

Printing Multiple Files Together (for Windows Only). 67

Printing One Image on Multiple Sheets to Create a Poster (for Windows Only). 68

Printing Using Advanced Features. 74

Printing Using a PostScript Printer Driver.....77

Printing Using a PostScript Printer Driver - Windows....77

Printing Using a PostScript Printer Driver - Mac OS X. 79

Setting Items for the PostScript Printer Driver. . . 81

Printing from Smart Devices. 81

Using Epson iPrint....81 Using AirPrint....84

Contents

Canceling Printing....84

Canceling Printing - Printer Button....85

Canceling Printing - Status Menu. 85

Canceling Printing - Windows. 85

Canceling Printing - Mac OS X. 85

Copying

Scanning

Scanning Using the Control Panel....87

Scanning to an Email. 87

Scanning to a Network Folder or FTP Server. . . . 88

Scanning to a Memory Device. 89

Scanning to the Cloud. 89

Scanning Using Document Capture Pro. ..... 90

Scanning to a Computer (WSD). 91

Scanning from a Computer....91

Authenticating Users when Using Access Control in EPSON Scan (for Windows Only). . . .92

Scanning in Office Mode. 92

Scanning in Professional Mode. 94

Scanning from Smart Devices....96

Scanning by Touching Smart Devices to the NFC Tag. 97

Faxing

Setting Up a Fax. 99

Connecting to a Phone Line. 99

Making Basic Fax Settings....102

Sending Faxes. 104

Basic Fax Sending Operations. 104

Various Ways of Sending Faxes. 106

Receiving Faxes. 110

Setting Receiving Mode. 110

Various Ways of Receiving Faxes. 111

Saving and Forwarding Received Faxes. . . . . . 113

Using Other Faxing Features. 118

Printing Fax Report and List....118

Setting Security for Faxing. 119

Checking Fax Jobs. 119

Replacing Ink Cartridges and Other Consumables

Checking the Status of the Remaining Ink and the Maintenance Box. 122

Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel. . . . 122

Checking the Status of the Remaining Ink and the Maintenance Box - Windows....122

Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS X. . . . . . . 122

Ink Cartridge Codes....123

Ink Cartridge Handling Precautions. 123

Replacing Ink Cartridges. 124

Maintenance Box Code....126

Maintenance Box Handling Precautions. . . . . . . 126

Replacing a Maintenance Box. 126

Maintenance Rollers Codes....128

Replacing Maintenance Rollers in Paper Cassette 1.... 128

Replacing Maintenance Rollers in Paper Cassette 2 to 3. 132

Temporarily Printing with Black Ink. 135 Temporarily Printing with Black Ink - Windows 136 Temporarily Printing with Black Ink - Mac OS X. 137

Conserving Black Ink when the Black Ink Is Low (for Windows Only). 137

Improving Print and Scan Quality

Checking and Cleaning the Print Head. 139

Checking and Cleaning the Print Head - Control Panel....139

Checking and Cleaning the Print Head - Windows. 140

Checking and Cleaning the Print Head - Mac OS X. 140

Aligning the Print Head. 141

Improving Horizontal Streaks. 142

Cleaning the Paper Path. 142

Cleaning the ADF....143

Cleaning the Scanner Glass. 145

Applications and Network Service Information

Epson Connect Service....147

Web Config. 147

Running Web Config on a Web Browser.....147

Running Web Config on Windows. 148

Running Web Config on Mac OS X. ..... 148

Necessary Applications....149

Windows Printer Driver....149

Mac OS X Printer Driver.... 150

EPSON Scan (Scanner Driver)....151

Contents

Document Capture Pro. 152

PC-FAX Driver (Fax Driver)....152

FAX Utility.... 153

E-Web Print (for Windows Only)....153

EPSON Software Updater....153

EpsonNet Config. 154

Uninstalling Applications....154

Uninstalling Applications - Windows.....154

Uninstalling Applications - Mac OS X. . . . . . . 155

Installing Applications....156

Installing a PostScript Printer Driver.....156

Installing the Epson Universal Printer Driver (for Windows Only). 159

Updating Applications and Firmware. 159

Solving Problems

Checking the Printer Status....161

Checking Messages on the LCD Screen. . . . . . 161

Error Code on the Status Menu. 162

Checking the Printer Status - Windows. . . . . . 167

Checking Printer Status - Mac OS X. 168

Removing Jammed Paper....168

Removing Jammed Paper from the Front Cover (A).... 168

Removing Jammed Paper from the Rear Paper Feed (B1)....169

Removing Jammed Paper from the Front Paper Feed Slot (B2)....170

Removing Jammed Paper from the Paper Cassette (C1/C2/C3). 171

Removing Jammed Paper from Rear Cover 1 (D1) and Rear Cover 2 (D2). 172

Removing Jammed Paper from the Rear Cover (E)....173

Removing Jammed Paper from the ADF (F).... 174

Paper Does Not Feed Correctly....176

Original Does Not Feed in the ADF....177

Power and Control Panel Problems....178

Power Does Not Turn On. 178

Power Does Not Turn Off. 178

Printer Turns Off During Use. 178

Power Turns Off Automatically....178

LCD Screen Gets Dark. 178

Printer Does Not Print. 179

Printout Problems.... 179

Print Quality Is Poor. 179

Copy Quality Is Poor. 181

An Image of the Reverse Side of the Original Appears in the Copied Image. 181

The Position, Size, or Margins of the Printout Are Incorrect. 181

Paper Is Smeared or Scuffed. 182

Printed Characters Are Incorrect or Garbled. . . 183

The Printed Image Is Inverted....183

Unintentionally Printing on 2-Sides....183

The Printout Problem Could Not be Cleared. . . 183

Other Printing Problems.... 183

Printing Is Too Slow....183

Printing Slows Down Dramatically During Continuous Printing. 184

PostScript Printer Driver Problems....184

Printer Does Not Print While Using PostScript Printer Driver.... 184

Printer Does Not Print Correctly While Using PostScript Printer Driver....185

Print Quality Is Poor While Using PostScript Printer Driver. 185

Printing Is Too Slow While Using PostScript Printer Driver. 185

Cannot Start Scanning. 185

Scanned Image Problems. 186

Scan Quarity Is Poor. 186

Characters Are Blurred. 187

An Image of the Reverse Side of the Original Appears in the Scanned Image. 187

Moiré (Cross-Hatch) Patterns Appear in the Scanned Image. 187

Scanning Area or Direction Is Not Correct. . . . 187

The Scanned Image Problem Could Not be Cleared. 188

Other Scanning Problems....188

Thumbnail Preview Does Not Work Properly. . .188

Scanning Is Too Slow.... 188

Cannot Send the Scanned Image by Email. . . . . 189

Scanning Stops when Scanning to PDF/Multi-TIFF.... 189

Problems when Sending and Receiving Faxes. . . . 189

Cannot Send or Receive Faxes. 189

Cannot Send Faxes....190

Cannot Send Faxes to a Specific Recipient....191

Cannot Send Faxes at a Specified Time. . . . . . 191

Cannot Receive Faxes. 191

Memory Full Error Occurs....192

Sent Fax Quality Is Poor....192

Faxes Are Sent at the Wrong Size. . . . . . . . . . . . . . . 193

Received Fax Quality Is Poor....193

Received Faxes Are Not Printed. 193

Other Faxing Problems....194

Contents

Cannot Make Calls on the Connected Telephone.... 194

Answering Machine Cannot Answer Voice Calls. 194

Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong. . . . . 194

Cannot Forward Received Documents to Email Addresses. 194

Other Problems. 194

Slight Electric Shock when Touching the Printer....194

Operation Sounds Are Loud. 195

The Date and Time Are Incorrect. 195

Memory Device Is not Recognized. 195

Cannot Save Data to a Memory Device. . . . . . 195

Forgot Your Password....195

Application Is Blocked by a Firewall (for Windows Only). 196

Appendix

Technical Specifications.... 197

Printer Specifications....197

Scanner Specifications. 198

Interface Specifications....198

Fax Specifications....198

Wi-Fi Specifications. 199

Ethernet Specifications. 199

Security Protocol....200

Supported Third Party Services....200

External USB Device Specifications. . . . . . . . . 200

Supported Data Specifications....201

Dimensions....201

Electrical Specifications. 202

Environmental Specifications....203

System Requirements....203

Font Information....204

Available Fonts for PostScript. 204

Available Fonts for PCL....205

List of Symbol Sets. 206

Regulatory Information. 211

Standards and Approvals. 211

German Blue Angel. 212

Restrictions on Copying....212

Saving Power....213

Saving Power - Control Panel. 213

Transporting the Printer....213

Installing the Optional Units. 215

Optional Paper Cassette Unit Code. . . . . . . . . 215

Installing the Optional Paper Cassette Units. . . 215

Accessing an External USB Device From a Computer. 220

Restricting Access to an External USB Device From a Computer. 221

Using an Email Server. 222

Configuring Mail Server....222

Email Server Setting Items. 223

Checking an Email Server Connection. . . . . . 224

Where to Get Help. 224

Technical Support Web Site. 224

Contacting Epson Support. 225

About This Manual

About This Manual

Introduction of Manuals

The latest versions of the following manuals are available from the Epson support website.

http://www.epson.eu/Support (Europe)

http://support.epson.net/ (outside Europe)

☐ Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer. This manual may not be included depending on model and region.
☐ Start Here (paper manual)
Provides you with information on setting up the printer and installing the software.
□ User's Guide (PDF manual)
This manual. Provides overall information and instructions on using the printer, and on solving problems.
☐ Network Guide (PDF manual)
Provides information on network settings and solving problems when using the printer on a network.
☐ Administrator's Guide (PDF manual)
Provides network administrators with information on management and printer settings.

As well as the manuals above, check the various types of help information available from the printer itself or from the Epson applications.

Marks and Symbols

Caution:

Instructions that must be followed carefully to avoid bodily injury.

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

Links to related sections.

About This Manual

Descriptions Used in this Manual

☐ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.10.x. The content displayed on the screens varies depending on the model and situation.
□ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
☐ Some of the menu items on the LCD screen vary depending on the model and settings.

Operating System References

Windows

In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

☐ Microsoft® Windows® 8.1 operating system
□ Microsoft® Windows® 8 operating system
□ Microsoft® Windows® 7 operating system
□ Microsoft® Windows Vista® operating system
□ Microsoft® Windows® XP operating system
□ Microsoft® Windows® XP Professional x64 Edition operating system
□ Microsoft® Windows Server® 2012 R2 operating system
□ Microsoft® Windows Server® 2012 operating system
□ Microsoft® Windows Server® 2008 R2 operating system
□ Microsoft® Windows Server® 2008 operating system
□ Microsoft® Windows Server® 2003 R2 operating system
□ Microsoft® Windows Server® 2003 operating system

Mac OS X

In this manual, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".

Important Instructions

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

☐ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

☐ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
□ Be sure your AC power cord meets the relevant local safety standard.
□ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer's manuals.
□ Unplug the printer and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

Place the printer near a wall outlet where the plug can be easily unplugged.
☐ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.
☐ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
☐ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.
☐ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.
□ Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning
☐ Do not use a telephone to report a gas leak in the vicinity of the leak.

Important Instructions

☐ The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two or more people should assume the correct positions as shown below.

Line drawing of two people exchanging a box together (no text or symbols)

☐ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.

☐ If ink gets on your skin, wash the area thoroughly with soap and water.
☐ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.
☐ If ink gets into your mouth, see a doctor right away.

☐ Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your skin.
☐ Do not shake ink cartridges too vigorously; otherwise ink may leak from the cartridge.
☐ Keep ink cartridges and maintenance box out of the reach of children.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up/Using the Printer

☐ Do not block or cover the vents and openings in the printer.
☐ Use only the type of power source indicated on the printer's label.
☐ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
☐ Avoid electrical outlets controlled by wall switches or automatic timers.
☐ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

Important Instructions

☐ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
☐ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
☐ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.
☐ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.
☐ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.
☐ Allow space above the printer so that you can fully raise the document cover.
☐ Leave enough space in front of the printer for the paper to be fully ejected.
☐ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.
☐ Do not insert objects through the slots in the printer.
☐ Do not put your hand inside the printer during printing.
☐ Do not touch the white flat cable inside the printer.
☐ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.
☐ Do not move the print head by hand; otherwise, you may damage the printer.
☐ Be careful not to trap your fingers when closing the document cover.
☐ Do not press too hard on the scanner glass when placing the originals.
□ Always turn the printer off using the ⏻ button. Do not unplug the printer or turn off the power at the outlet until the ⏻ light stops flashing.
Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place.
☐ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

Advisories and Warnings for Using the Printer with a Wireless Connection

☐ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
☐ Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

Important Instructions

Advisories and Warnings for Using the Touchscreen

☐ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.
☐ Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.
☐ The exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel surface chips or cracks, and do not touch or attempt to remove the broken pieces.
☐ Press the touchscreen gently with your finger. Do not press force or operate with your nails.
☐ Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
☐ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate.

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Setup > System Administration > Restore Default Settings > Clear All Data and Settings on the control panel.

Administrator Settings

Administrator Settings

Locking the Printer Settings Using an Administrator's Password

You can set an administrator's password to lock the printer settings so that they cannot be changed by other users. You can lock the following settings.

□ System Administration
□ Eco Mode
Presets
□ Contacts

You cannot change settings without entering the password. This password is also required when you make settings using Web Config or EpsonNet Config.

Important:

Do not forget the password. If you forget the password, contact Epson support.

1. Enter Setup from the home screen.
2. Select Admin Settings > Admin Password.
3. Select Register, and then enter a password.
4. Enter the password again.
5. Select Lock Setting, and then enable it.

Unlocking the Printer Settings

1. Enter Setup from the home screen.
2. Select Admin Settings.
3. Enter the administrator's password.
4. Select Lock Setting, and then disable it.

User Feature Restrictions

Note:

Mac OS X is not supported.

User's Guide

Administrator Settings

The administrator can restrict printer features for individual users. To use a restricted feature, the user has to enter an ID and password on the control panel. Use this feature to prevent misuse of the printer.

Use Web Config to configure restriction settings on a computer. See the Administrator's Guide for more details.

After configuring settings on the computer, enable the user restriction feature on the printer. Select Setup > System Administration > Security Settings > Access Control from the home screen, and then enable it.

Printer Basics

Part Names and Functions

Diagram of a printer with numbered parts labeled 1 through 8 for identification.

1	ADF (Automatic Document Feeder) cover (F)	Open when removing jammed originals in the ADF.
2	Edge guides	Feeds originals straight into the printer. Slide to the edges of the originals.
3	ADF input tray	Feeds originals automatically.
4	ADF output tray	Holds originals ejected from the ADF.
5	Edge guides	Feeds the paper straight into the printer. Slide to the edges of the paper.
6	Front paper feed slot (B2)	Load one sheet of paper at a time by hand.
7	Paper cassette 1 (C1)	Loads paper.
8	Paper cassette 2 to 3 (C2 to C3)	Optional paper cassette units. Loads paper.

Printer Basics

Technical diagram of a printer with numbered parts for identification and assembly reference.

1	Edge guides	Feeds the paper straight into the printer. Slide to the edges of the paper.
2	Paper support	Supports loaded paper.
3	Rear paper feed (B1)	Loads paper.
4	Feeder guard	Prevents foreign substance from entering the printer. Usually keep this guard closed.
5	Output tray	Holds the ejected paper.
6	Edge guides	Feeds the paper straight into the printer. Slide to the edges of the paper.
7	Paper cassette	Loads paper.

Printer Basics

Technical diagram of a device with numbered parts for identification

1	Document cover	Blocks external light while scanning.
2	Scanner glass	Scans placed originals.
3	Control panel	Operates the printer.
4	External interface USB port	Connects memory devices.
5	Print head	Fires ink.
6	Front cover (A)	Open when replacing an ink cartridge and removing jammed paper inside the printer.
7	NFC tag	Pass a smart device over this tag to print or scan from the smart device directly.

Printer Basics

Technical diagram of an electronic device with numbered components, highlighting internal layout and connector pins.

1	Rear cover 2 (D2)	Remove when replacing maintenance rollers or removing jammed paper.
2	AC inlet	Connects the power cord.
3	Rear cover 1 (D1)	Open when replacing the maintenance rollers or removing jammed paper.
4	Rear cover (E)	Covers for the optional paper cassette units. Open when replacing the maintenance rollers or removing jammed paper.
5	Service USB port	USB port for future use.Do not remove the sticker.
6	LINE port	Connects a phone line.
7	EXT. port	Connects external phone devices.
8	LAN port	Connects a LAN cable.
9	USB port	Connects a USB cable.

Control Panel

Buttons and Lights

1 2 3 4 5 6 7 8 9 10 Status i C Interrupt Reset Stop Start B&W Color

1		Turns the printer on or off.
		Unplug the power cord when the power light is off.
2		Displays the home screen.
3		Pauses the current job and allows you to interrupt another job. Press this button again to restart a paused job.
4		Returns the current settings to their previous status.
5		Stops the current operation.
6		Displays menus and messages. Touch the LCD screen to select a menu, and scroll by swiping.
7		Returns to the previous screen.
8		Displays the Status Menu. You can check the printer's status and job history.
		The error light on the left flashes or turns on when an error occurs.
		The data light on the right flashes when the printer is processing data. It turns on when there are queued jobs.
9	0 - 9	Enters numbers, characters, and symbols.
	*,#
10	c	Clears number settings such as the number of copies.
11		Starts printing, copying, scanning, and faxing in black and white.
12		Starts printing, copying, scanning, and faxing in color.

Icons Displayed on the LCD Screen

The following icons are displayed on the LCD screen depending on the printer's status. Press the network icon to check the current network settings and make Wi-Fi settings.

Printer Basics

		Press this icon to view operating instructions such as how to load paper, and how to place originals.
		Turns on when originals are placed in the ADF.
		Turns on when ink is running low or the maintenance box is nearly full. Press the i button, and then select Printer Information to check the status.
		Turns on when ink is expended or the maintenance box is full. Press the i button, and then select Printer Information to check the status.
		Turns on when received documents that have not yet been read, printed, or saved, are stored in the product's memory.
		Turns on while the printer is receiving or sending faxes.
		Indicates fax memory usage.
		Indicates that the fax memory is full.
		Indicates the number of unprocessed or unread received faxes. This icon is displayed on the fax mode icon. When the number of faxes exceeds 10, the icon changes to 10+. For more details, see the section that describes the display when a received fax has not been processed.
		Turns on while the printer is connected to a wired (Ethernet) network.
		Turns on while the printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.
		Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection.
		Indicates that the printer is connected to a wireless (Wi-Fi) network in Ad Hoc mode.
		Indicates that the printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct mode.
	[SAXS]	Indicates that the printer is connected to a wireless (Wi-Fi) network in Simple AP mode.
		Indicates that the user restriction feature is enabled. Press this icon to log in to the printer. You need to enter a user name and password. Contact your printer administrator for login information.
		Indicates that a user with access permission has logged in.

Printer Basics

Related Information

→ "Memory Full Error Occurs" on page 192
→ "Notification of Unprocessed Received Faxes" on page 119

Icons Displayed on the Software Keyboard of the LCD Screen

You can enter characters and symbols by using the software keyboard screen when you register a contact, make network settings, and so on. The following icons are displayed on the software keyboard screen.

Note:

Available icons vary depending on the setting item.

	Switches between upper case and lower case.
	Switches the character type.123#: Enters numbers and symbols.
	ABC: Enters letters.ÄÄÄ: Enters special characters such as umlauts and accents.
	Changes the keyboard layout.
	Enters a space.
	Deletes a character to the left.
	Enters a character.
	Enters a pause (pauses for three seconds) while dialing. A hyphen (-) is entered as the pause mark.

Menu Options

Copy Mode

Note:

☐ Available menus vary depending on the layout you selected.
☐ Press Settings to display hidden setting menus.

Menu	Settings and Explanations
Number of copies	Enter the number of copies.

Printer Basics

Menu	Settings and Explanations
Layout	With Border	Copies with a border around the edges.
	2-up	Copies multiple page originals onto one sheet.
	4-up	When placing originals in the ADF, insert them into the feeder from the top or left edge.
		Load vertical originals as shown below, and select Portrait from Document Orientation.
		Load horizontal originals as shown below, and select Landscape from Document Orientation.
	ID Card	Scans both sides of an ID card and copies onto one side of A4 size paper.
Document Size	Select the size of your original.
Zoom	Enlarges or reduces the original.
	Select Auto Fit Page to fit to the paper size of the selected paper source.
Paper Source	Select the paper source that you want to use.
	Auto: Feeds paper automatically using the Paper Setup settings made when you loaded the paper.
	Front Paper Feed Slot: Select the paper size and paper type you loaded in the front paper feed slot.
2-Sided	Select 2-sided layout.
	Select a layout, press Advanced, and then select the binding position of your original and the paper.
Document Orientation	Select the orientation of your original.
Quality	Select the type of your original.
	Text: Provides faster printing, but the printouts may be faint.
	Photo: Provides higher quality printing, but the printing speed may be slower.
Density	Set the density of your copies.
Layout Order	Select the copy layout for multiple pages when you have selected 2-up or 4-up as the Layout setting.
Remove Shadow	Removes shadows that appear in the center of copies when copying a booklet or that appear around copies when copying thick paper.
Remove Punch Holes	Removes the binding holes when copying.
Collate Copy	Prints multiple copies of multiple originals collated in order and sorts them into sets.
Dry Time	Select the drying time.
Advanced Settings	Adjust image settings such as contrast and saturation.

Printer Basics

Scan Mode

Email

Menu	Settings and Explanations
Contacts	Select email addresses to send the scanned image from the contacts list.
Menu	Email Settings	Subject: Enter a subject for the email.
		Filename Prefix: Enter a prefix for the name of the file to be sent.
	Basic Settings	See the list of menus in Settings.
	Scan Report	Prints a history that shows when and to which email address scanned files have been sent.

Network Folder/FTP

Menu	Settings and Explanations
Contacts	Select a folder in which to save the scanned image from the contact list. You do not need to make location settings when you have selected a folder from the contacts list.
Location	Communication Mode	Select the communication mode.
	Location	Enter a folder path in which to save the scanned image.
	User Name	Enter a user name for the specified folder.
	Password	Enter a password for the specified folder.
	Connection Mode	Select the connection mode.
	Port Number	Enter a port number.
Format	Select the format in which to save the scanned image. When you select TIFF (Single Page), only monochrome scanning is available.
Menu	File Settings	Enter a prefix for the file name in Filename Prefix.
	Basic Settings	See the list of menus in Settings.
	Scan Report	Prints a history that shows when and to which folder the scanned files have been sent.

Memory Device

Menu	Settings and Explanations
Format	Select the format in which to save the scanned image. When you select TIFF (Multi Page), only monochrome scanning is available.
Settings	See the list of menus in Settings.

Printer Basics

Cloud

Menu	Settings and Explanations
Format	Select the format in which to save the scanned image.
Settings	See the list of menus in Settings.

Document Capture Pro

This menu has no setting item.

Computer (WSD)

This menu has no setting item.

Settings

Note:

Available menus vary depending on the destination type, such as email or folder, and the format in which scanned images are saved.

Menu	Settings and Explanations
Format	Select the format in which to save the scanned image.When you are using the feature for sending a scanned image by email and TIFF (Single Page) or TIFF (Multi Page) is selected as the format setting, only monochrome scanning is available.
Resolution	Select the scanning resolution.
Scan Area	Select the scan area.Auto Cropping: Crops the white space around the text or image when scanning.Max Area: Scans at the maximum scan area of the scanner glass or the ADF.
2-Sided	Scans both sides of the original. When performing 2-sided scanning, selectBinding Directionand then select the binding position of the original.
Document Type	Select the type of your original.
Density	Select the contrast of the scanned image.
Document Orientation	Select the orientation of your original.
Compression Ratio	Select how much to compress the scanned image.
PDF Settings	When you have selected PDF as the save format setting, use these settings to protect PDF files.Document Open Password: Creates a PDF file that requires a password when opening.Permission Password: Creates a PDF file that requires a password when printing or editing.
Attached File Max Size	Select the maximum file size that can be attached to the email.
Remove Shadow	Removes shadows that appear around the scanned image when scanning thick paper.

Printer Basics

Related Information

→ "Scanning Using Document Capture Pro" on page 90
→ "Document Capture Pro" on page 152

Fax Mode

From the home screen, select Fax > Menu. You can access some of the setting menus directly from the Fax screen.

Menu	Settings and Explanations
Fax Send Settings	Resolution	Select the resolution of the outgoing fax.SelectPhotofor originals that contain both text and photo images.
	Density	Set the density of the outgoing fax.
	Document Size (Glass)	Select the size and orientation of the original you placed on the scanner glass.
	ADF 2-Sided	When sending a monochrome fax, both sides of the original placed in the ADF are scanned.
	Direct Send	See the pages that describe these features for more details.
	Priority Send
	Continuous Scan from ADF
	Transmission Report	Prints a transmission report automatically after you send a fax. Select Print on Error to print a report only when an error occurs.
Send Fax Later	See the pages that describe these features for more details.
Polling Receive
Polling Send
Store Fax Data
Fax Report	Fax Settings List	Prints the current fax settings.
	Fax Log	Prints a transmission report automatically after you send a fax. You can set to print this report automatically using the following menu.
	Last Transmission	Setup > System Administration > Fax Settings > Output Settings > Fax Log Auto Print
		Prints a report for the previous fax that was sent or received through polling.
	Stored Fax Documents	Prints a list of fax documents stored in the printer's memory, such as unfinished jobs.
	Protocol Trace	Prints a detailed report for the previous fax that was sent or received.

Related Information

→ "Sending Many Pages of a Monochrome Document (Direct Send)" on page 109
→ "Sending a Fax Preferentially (Priority Send)" on page 109

Printer Basics

→ "Sending Different Size Documents Using ADF (Continuous Scan from ADF)" on page 109
→ "Sending Faxes at a Specified Time (Send Fax Later)" on page 107
→ "Receiving Faxes by Polling (Polling Receive)" on page 112
→ "Sending Faxes on Demand (Polling Send)" on page 108
→ "Storing a Fax Without Specifying a Recipient (Store Fax Data)" on page 108

Memory Device

Note:

Memory device is a generic name for external USB devices such as USB flash drives.

File format

Menu	Settings and Explanations
JPEG	Select the file format of the file you want to print.
TIFF
PDF

Settings

Note:

Available menus vary depending on the selected file format.

Menu	Settings and Explanations
Number of printouts	Enter the number of printouts.

Printer Basics

Menu	Settings and Explanations
Settings	Paper Source	Select the paper source that you want to use.Select the paper size and paper type you loaded when Front Paper Feed Slot is selected.
	Quality	Select the print quality.If you select Best, the printing speed may be slower.
	Date	Select the format of the date on the printouts.
	Fit Frame	Crops the top and bottom edges of the image to fit in the selected paper size.Turning this off causes margins to appear on the left and right side of the image.
	Bidirectional	Select which side to fire ink when the print head moves. Turn this on under normal usage.Enabled: Prints when the print head moves in both directions.Disabled: Prints only when the print head moves in one direction. Print quality improves, but the printing speed is slow.
	2-Sided	Select 2-sided layout.Enable 2-sided printing, and then select the binding position and dry time.
	Print Order	Last Page on Top: Prints from the first page of a file.First Page on Top: Prints from the last page of a file.
Image Adjustments	Fix Photo	Select the image correction method.On: Enhances the image automatically by using Epson's unique image analysis and image processing technology.P.I.M.: Adjusts the image by using your camera's PRINT Image Matching or Exif Print information.
	Fix Red-Eye	Fixes red-eye in photos.Corrections are not applied to the original file, only to the printouts.Depending on the type of photo, parts of the image other than the eyes may be corrected.
Options	Select ImagesSelect Group	Select All Images selects all of the images on the memory device.Select this menu to select another group.

Setup Mode

Menu	Settings and Explanations
Ink Levels	Displays the approximate levels of the ink and the maintenance box.When an ! icon is displayed, the ink is running low or the maintenance box is nearly full.

Printer Basics

Menu	Settings and Explanations
Maintenance	Print Head Nozzle Check	Prints a pattern to check if the print head nozzles are clogged.
	Print Head Cleaning	Cleans clogged nozzles in the print head.
	Print Head Alignment	Adjusts the print head to improve print quality.Run Ruled Line Alignment if text and lines are misaligned.Run Vertical Alignment if your printouts look blurry.Run Horizontal Alignment if your printouts contain horizontal banding at regular intervals.
	Improve Horizontal StreaksThick Paper	Use this feature if your printouts contain horizontal banding after trying Print Head Cleaning and Horizontal Alignment.This feature provides more accurate adjustment than Horizontal Alignment.Reduces ink smearing when printing. Enable this feature only when you see ink smearing on your printouts because it may lower the printing speed.
	Paper Guide Cleaning	Use this feature to feed paper for cleaning when there are ink stains on the internal rollers.
	Remove PaperMaintenance Roller Information	Use this feature if there are still some torn pieces of paper inside the printer even after removing jammed paper.Displays the status of the maintenance rollers for the paper cassette in the Maintenance Roller Status.After replacing maintenance rollers, select Reset Maintenance Roller Counter to reset the counter for the paper cassette in which you replaced the maintenance rollers.
Paper SetupPrint Status Sheet	Select the paper size and paper type you loaded in the paper source.
	Configuration Status Sheet	Prints an information sheet showing the current printer status and settings.
	Supply Status Sheet	Prints an information sheet showing the status of consumables.
	Usage History Sheet	Prints an information sheet showing the usage history of the printer.
	PS3 Font ListPCL Font List	Prints a list of fonts that are available for a PostScript printer.Prints a list of fonts that are available for a PCL printer.

Printer Basics

Menu	Settings and Explanations
Network Status	Wired LAN/Wi-Fi Status	Displays the current network settings.
	Wi-Fi Direct Status	Displays the current Wi-Fi Direct settings.
	Email Server Status	Displays the current email server settings.
	Epson Connect Status	Displays whether or not the printer is registered and connected to Epson Connect or Google Cloud Print service.
	Google Cloud Print Status	See the Epson Connect portal website for more details.https://www.epsonconnect.com/http://www.epsonconnect.eu (Europe only)
	Document Capture Pro Status	Displays the current Document Capture Pro Settings settings.
	Print Status Sheet	Displays or prints the current network settings.
Admin Settings	These menus allow an administrator to register an administrator password to protect the printer settings from being changed by other users.
	Admin Password	Set, change, or reset the administrator password.If you forget the password, contact Epson support.
	Lock Setting	You need to enter an administrator password when you enter the System Administration settings and when you change the settings of Eco Mode, Presets, and the contacts.
System Administration	See the pages that describe these features for more details.

Related Information

→ "System Administration" on page 31

System Administration

Select Setup on the home screen, and then select System Administration.

Menu	Settings and Explanations
Printer Settings	See the list of menus in Printer Settings.

Printer Basics

Menu	Settings and Explanations
Common Settings	LCD Brightness	Adjust the brightness of the LCD screen.
	Sound	Adjust the volume and select the type of audio.
	Sleep Timer	Select the time period before the printer enters sleep mode (energy saving mode) when no operations are performed.The LCD screen turns black when the set time passes.
	Power Off Settings	Your product may have this feature or the Power Off Timer feature depending on the production date and the location of purchase.
		Power Off If Inactive	You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change.
		Power Off If Disconnected	Turns the printer off after 30 minutes when all network ports including the LINE port are disconnected.
	Power Off Timer	You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change.When using fax, it is recommended you disable this feature.
	Date/Time Settings	Date/Time	Enter the current date and time.
		Daylight Saving Time	Select the summer time setting that applies to your area.
		Time Difference	Enter the time difference between your local time and UTC (Coordinated Universal Time).
	Country/Region	Select the country or region.
	Language	Select the display language.
	Operation Time Out	If this feature is enabled, the LCD screen returns to the home screen when no operations have been performed for about three minutes. This feature is automatically enabled when the user restriction feature is enabled.

Printer Basics

Menu	Settings and Explanations
Network Settings	Network Status	Displays or prints the network settings and connection status.
	Wi-Fi Setup	Wi-Fi Setup WizardPush Button Setup (WPS)PIN Code Setup (WPS)	See the Network Guide for more details.
		Wi-Fi Auto Connect
		Disable Wi-Fi	You may be able to resolve network problems by disabling the Wi-Fi settings or making the Wi-Fi settings again. See the Network Guide for more details.
		Wi-Fi Direct Setup	See the Network Guide for more details.
	Connection Check	Checks the status of the network connection and prints the network connection check report. If there are any problems with the connection, see the check report to solve the problem.
	Advanced Setup	See the Network Guide for more details.
Epson Connect Services	You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the services (restore the default settings).
Google Cloud Print Services	See the Epson Connect portal website for more details.https://www.epsonconnect.com/http://www.epsonconnect.eu (Europe only)
Document Capture Pro Settings	Select the operation mode you want to use when scanning originals using Document Capture Pro.
Copy Settings	The settings made in the User Default Settings are displayed as the default settings in each mode.See the list of menus for each mode for more details on each setting items.
Scan Settings
Fax Settings	See the list of menus in Fax Settings.
Universal Print Settings	These print settings are applied when printing from an external device without using the printer driver, or when printing from a PostScript printer driver or PCL printer driver.
	Top Offset	Adjust the top or left margin of the paper.
	Left Offset
	Top Offset in Back	Adjust the top margin or left margin for the back of the page when performing 2-sided printing.
	Left Offset in Back
	Check Paper Width	Checks the paper width before the printer starts printing. This prevents printing beyond the edges of the paper when the paper size setting is not correct. However, the printing time may be little longer.
	Dry Time	Select the drying time when performing 2-sided printing.
	Skip Blank Page	Skips blank pages in the print data automatically.
	PDL Print Configuration	See the list of menus in PDL Print Configuration.

Printer Basics

Menu	Settings and Explanations
Security Settings	Access Control	Requires the administrator password to operate the printer.Select whether or not to allow jobs that do not have the necessary authentication information.
	Delete All Confidential Jobs	Deletes all saved confidential jobs.
Eco Mode	The following Eco mode settings are available. When these settings are disabled, the settings made in Common Settings are applied.
	Configure	Sleep TimerLCD Brightness2-Sided (Copy)	Select the time period before the printer enters sleep mode (energy saving mode) when no operations are performed.The LCD screen turns black when the set time passes.Adjust the brightness of the LCD screen.Sets 2-sided copying as the default setting.
		2-Sided (Memory Device)	Sets 2-sided printing as the default setting.
Clear Internal Memory DataRestore Default Settings	Deletes the print settings for a PostScript printer driver and a PCL printer driver.Select Clear All to delete all of the data for a PostScript printer driver and a PCL printer driver that is saved in the printer's memory.
	Resets the selected settings to their defaults.

Related Information

→ "Copy Mode" on page 23
→ "Scan Mode" on page 25
→ "Printer Settings" on page 34
→ "Fax Settings" on page 35
→ "Using an Email Server" on page 222
→ "PDL Print Configuration" on page 38

Printer Settings

Select Setup > System Administration > Printer Settings from the home screen.

Printer Basics

Menu	Settings and Explanations
Paper Source Settings	Rear Paper Feed Priority	Feeds paper from the rear paper feed on a priority basis.
	A4/Letter Auto Switching	Feeds paper from the paper source set as A4 size when there is no paper source set as Letter, or feeds from the paper source set as Letter size when there is no paper source set as A4.
	Auto Select Settings	Specify which paper source to feed from when using features such as copying and faxing. When there are multiple paper sources available, paper is fed from the paper source with paper settings that match the copy or print job.
USB I/F Timeout Setting	Error Notice	Displays an error message when the paper size or type settings in Paper Setup and the print settings do not match.
	Specify the length of time in seconds that must elapse before ending USB communication with a computer after the printer receives a print job from a PostScript printer driver or PCL printer driver. If the job ending is not clearly defined from a PostScript printer driver or PCL printer driver, it can cause endless USB communication. When this occurs, the printer ends communication after the specified time has elapsed. Enter 0 (zero) if you do not want to end communication.
Printing Language	Select the printing language for the USB interface or the network interface.
Auto Error Solver	Select an action to perform when a 2-sided printing error or a memory full error occurs.☐ 2-sided printing errorEnabled: If a 2-sided job is sent when there is no paper available that supports 2-sided printing, the printer displays an error message, and then automatically prints on only one side of the paper.Disabled: The printer displays an error message and cancels printing.☐ Memory full errorEnabled: If the printer's memory becomes full while printing, the printer displays an error message, and then prints only the part of the data that the printer could process.Disabled: The printer displays an error message and cancels printing.
Memory Device Interface	Memory DeviceFile Sharing	Select whether or not the printer can access an inserted memory device. Disable this function to stop data from being saved to the memory device. This prevents confidential documents from being removed illegally.Select whether to give write access to the memory device from a USB-connected computer or from a network-connected computer.
PC Connection via USB	Select whether or not the the printer allows access from a USB-connected computer. Disable this function to restrict printing and scanning that is not sent over a network connection.
Paper Feed Assist Mode	Prevents multiple sheets of paper from feeding through paper cassette 1 at the same time, but the printing speed is slower.

Fax Settings

Select Setup > System Administration > Fax Settings from the home screen.

Menu	Settings and Explanations
User Default Settings	The settings made in this menu become your default settings for sending faxes. For details on the setting items, see the list of menus in Fax mode.

Printer Basics

Menu	Settings and Explanations
Send SettingsReceive Settings	Batch Send	See the pages that describe these features for more details.
	Save Failure DataReceive Mode	Saves documents that failed to be sent in the printer's memory. You can resend the documents from theStatus Menu.Select the receive mode.
	DRDRings to AnswerRemote Receive	If you have subscribed to a distinctive ring service from your telephone company, select the ring pattern to be used for incoming faxes (or selectOn).Select the number of rings that must occur before the printer automatically receives a fax. Select "0" (zero) if you want to receive faxes with no ringing.When you answer an incoming fax call on a phone connected to the printer, you can start receiving the fax by entering the code using the phone.
Output Settings	Fax Output	You can set to save received documents in the inbox, on a memory device, or on a computer, or forward the documents.
	Auto Reduction	Reduces large received documents to fit on the paper in the paper source. Reducing may not always be possible depending on the received data. If this is turned off, large documents are printed at their original size on multiple sheets, or a blank second page may be ejected.
	Auto Rotation	Rotates automatically to print on A5 size paper when a landscape-oriented A5 size document is received and the paper source setting is set to A5. Prints on A4 size paper when this feature is disabled.
	Collation Stack	Prints received documents from the last page (print in descending order) so that the printed documents are stacked in the correct page order. When the printer is running low on memory, this feature may not be available.
	Print Suspend TimeForwarding Report	Turn this on and enter theTime to StopandTime to Restartto stop printing documents received during the specified time period and save them in the memory instead. When the printer is running low on memory, this feature may not be available. You can check and print documents received during that time from theStatus Menu. This feature can be used for noise prevention at night or to prevent confidential documents from being disclosed while you are away.Prints a report after forwarding a received document.
	Attach Image to Report	Prints aTransmission Reportwith an image of the first page of the sent document.On(Large Image): Prints the upper part of the page without reducing.On(Small Image): Prints the entire page reducing it to fit onto the report.
	Fax Log Auto Print	Prints the fax log automatically.On(Every 30): Prints a log every time 30 fax jobs are completed.On(Time): Prints the log at a specified time. However, if the number of fax jobs exceeds 30, the log is printed before the specified time.
	Report Format	Select a format for fax reports other thanProtocol Trace. SelectDetailto print with error codes.

Printer Basics

Menu	Settings and Explanations
Basic Settings	Fax Speed	Select the fax transmission speed.We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service.
	ECM	Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise. If this is disabled, you cannot send or receive documents in color.
	Dial Tone Detection	Detects a dial tone before starting to dial.If the printer is connected to a PBX (Private Branch Exchange) or digital phone line, the printer may fail to start dialing. In this situation, change the Line Type setting to PBX. If this does not work, disable this feature. However, disabling this feature may drop the first digit of a fax number and send the fax to the wrong number.
	Dial Mode	Select the type of phone system to which you have connected the printer. When set to Pulse, you can temporarily switch the dialing mode from pulse to tone by pressing * ("T" is entered) while entering numbers on the fax top screen.Depending on the region, this setting may not be displayed.
	Line Type	Select the line type to which you have connected the printer. For more details, see the page that describes the settings for PBX.
Security Settings	Header	Enter your sender name and fax number. These appear as a header on outgoing faxes.You can enter up to 40 characters for your name, and up to 20 digits for your fax number.
	Direct Dialing Restrictions	Enable this to prevent fax numbers from being entered manually allowing the operator to select recipients only from the contacts list or sent history. Select Enter Twice to require the operator to enter the fax number again when a number is entered manually.
	Confirm Address List	Displays a recipient confirmation screen before starting the transmission.
	Inbox Password Settings	Select to password protect the inbox to restrict users from viewing received faxes.Select Change to change the password, and select Reset to cancel password protection. When changing or resetting the password, you need the current password.
	Backup Data Auto Clear	Fax documents deleted by using the control panel disappear from the LCD screen, but their backups are temporarily stored in the memory. The following features delete backups.
	Clear Backup Data	Backup Data Auto Clear: Automatically deletes backups each time a sent or received document is deleted.Clear Backup Data: Deletes all backups. Run this before you give the printer to someone else or dispose of it.
Check Fax Connection	Checks if the printer is connected to the phone line and ready for fax transmission, and prints the check result on A4 size plain paper.
Fax Setting Wizard	Select to make basic fax settings by following the on-screen instructions.For more details, see the page that describes the settings for PBX.

Printer Basics

Related Information

→ "Fax Mode" on page 27
→ "Saving and Forwarding Received Faxes" on page 113
→ "Sending Multiple Faxes to the Same Recipient at Once (Batch Send)" on page 109
→ "Making Basic Fax Settings" on page 102

PDL Print Configuration

Select Setup > System Administration > Universal Print Settings > PDL Print Configuration from the home screen.

Menu	Settings and Explanations
Common Settings	Paper Size	Select the paper size.
	Paper Type	Select the paper type.
	Orientation	Select the printing direction.
	Quality	Select the print quality.
	Ink Save Mode	Conserves ink by reducing the print density.
	Print Order	Last Page on Top: Prints from the first page of a file.First Page on Top: Prints from the last page of a file.
	Number of Copies	Set the number of copies.
	Binding Margin	Select the binding position.
	Auto Paper Ejection	Ejects paper automatically when printing is stopped during a print job.
	2-Sided Printing	Performs 2-sided printing.

Printer Basics

Menu	Settings and Explanations
PCL Menu	Font Source	Resident: Select to use a preinstalled font on the printer. Download: Select to use a font you have downloaded.
	Font Number	Select the default font number for the default font source. The available number varies depending on the settings you made.
	Pitch	Set the default font pitch if the font is scalable and of fixed-pitch. You can select from 0.44 to 99.99 cpi (characters per inch), in 0.01 increments. This item may not appear depending on the font source or font number settings.
	Height	Set the default font height if the font is scalable and proportional. You can select from 4.00 to 999.75 points, in 0.25 increments. This item may not appear depending on the font source or font number settings.
	Symbol Set	Select the default symbol set. If the font that you selected in the font source and the font number setting is not available in the new symbol set setting, the font source and the font number settings are automatically replaced with the default value, IBM-US.
	Form	Set the number of lines for the selected paper size and orientation. This also causes a line spacing (VMI) change, and the new VMI value is stored in the printer. This means that later changes in the page size or orientation settings cause changes in the Form value based on the stored VMI.
	CR Function	Select the line feed command when printing with a driver from a specific operating system.
	LF Function
	Paper Source Assign	Set the assignment for the paper source select command. When 4 selected, the commands are set as compatible with the HP LaserJet 4. When 4K is selected, the commands are set as compatible with the HP LaserJet 4000, 5000, and 8000. When 5S is selected, the commands are set as compatible with the HP LaserJet 5S.
PS3 Menu	Error Sheet	Prints a sheet showing the error status when any PostScript errors occur while printing and any errors occur while printing a PDF file.
	Coloration	Select the color mode for PostScript printing.
	Binary	Enable this feature when printing data that contains binary images. This settings is only available when the printer is connected to the network. The application may send the binary data even if the printer driver setting is set to ASCII, but you can print the data when this feature is enabled.
	PDF Page Size	Select the paper size when printing a PDF file. If Auto is selected, the paper size is determined based on the size of the first page that is printed.

Contacts Mode

Menu	Description
Menu	Registers contacts and a contact group, or prints the contacts list.
View	Select whether to display all contacts or the contacts for each feature only.LDAP allows you to search in the contacts registered in the LDAP server.

Printer Basics

Related Information

→ "Managing Contacts" on page 56

Presets Mode

You can register frequently used copy, fax, and scan settings as presets. To register a preset, select Presets from the home screen, select Add New, and then select the feature for which you want to register a contact. Make the necessary settings, press Save, and then enter a name for the preset.

To load a registered preset, select the preset from the list.

Press Preset on the screen of each feature. You can register the current address (except for address that have been entered directly and the contacts in the LDAP address list) and settings.

Menu	Description
Menu	Displays the details of registered presets, and allows you to change their names, edit, and delete.

Status Menu

Press the i button on the control panel.

Menu	Description
Printer Information	Displays the status of the consumables and any errors that have occurred in the printer. Select the error from the list to display the error massage.
Job Monitor	Displays a list of ongoing jobs and jobs waiting to be processed. You can also cancel jobs.
Job History	Displays the job history. If a job has failed, an error code is displayed in the history.
Job Storage	Select Inbox to display the received faxes stored in the printer's memory.
Confidential Job	Displays a list of jobs for which a password has been set. To print a job, select the job and enter the password.

Loading Paper

Loading Paper

Paper Handling Precautions

☐ Read the instruction sheets supplied with the paper.

☐ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

Illustration showing two hands folding a piece of paper, one with an arrow indicating compression or shift (no text or symbols present)

☐ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.

Two piles of papers with red prohibition symbols, indicating no restrictions on paper or materials.

☐ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it. Using these types of paper causes paper jams and smears on the printout.

☐ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper packaging or contact the manufacturer to confirm the paper specifications.

☐ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading.

Illustration showing two hand positions: one folding a sheet and the other pressing down on a stack of papers (no text or symbols)

☐ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout.

☐ Do not use envelopes with adhesive surfaces on the flaps or window envelopes.

□ Avoid using envelopes that are too thin, as they may curl during printing.

Loading Paper

Related Information

→ "Printer Specifications" on page 197

Available Paper and Capacities

Epson recommends using genuine Epson paper to ensure high-quality printouts.

Genuine Epson Paper

Note:

Genuine Epson paper is not available when printing with the Epson universal printer driver.

Media Name	Size	Loading Capacity (Sheets)				2-Sided Printing
		Paper Cassette 1	Paper Cassette 2 to 3	Rear Paper Feed	Front Paper Feed Slot
Epson Bright White Ink Jet Paper	A4	400	400	50	1	Auto, Manual*
Epson Ultra Glossy Photo Paper	A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.)	-	-	20	-	-
Epson Premium Glossy Photo Paper	A4, 13×20 cm (5×8 in.), 13×18 cm (5×7 in.), 16:9 wide size (102×181 mm), 10×15 cm (4×6 in.)	-	-	20	-	-
Epson Premium Semigloss Photo Paper	A4, 10×15 cm (4×6 in.)	-	-	20	-	-
Epson Photo Paper Glossy	A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.)	-	-	20	-	-
Epson Matte Paper-Heavyweight	A4	-	-	20	-	-
Epson Photo Quality Ink Jet Paper	A4	-	-	70	-	-

* Only use the rear paper feed to print 2-sided print jobs manually. You can load up to 30 sheets for paper with one side already printed.

Loading Paper

Note:

☐ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
☐ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available. Although some printer drivers allow you to select a better print quality, the printouts are printed using Standard or Normal.

Commercially Available Paper

Media Name	Size	Loading Capacity (Sheets or Envelopes)				2-Sided Printing
		Paper Cassette 1	Paper Cassette 2 to 3	Rear Paper Feed	Front Paper Feed Slot
Plain paperCopy paperLetterheadRecycled paperColor paperPreprinted paper	Legal, Letter,A4, B5, A5, 16K(195×270 mm)	Up to the line under thesymbol inside the edge guide.		80	1	Auto,Manual*1*2
	B6, A6, Executive	Up to the line under thesymbol inside the edge guide.	-	80	1	Manual*1*2
	Half Letter	-	-	80	1
Plain paperCopy paperLetterheadRecycled paperColor paperPreprinted paper	User Defined(mm)100×148 to 215.9×355.6	Up to the line under thesymbol inside the edge guide.*4	-	-	-	-
	User Defined(mm)55×127 to 105×148,215.9×355.6 to 215.9×1200	-	-	1	-	Manual
	User Defined(mm)105×148 to 148×210	-	-	80	1	Manual*1*2
	User Defined(mm)148×210 to 215.9×355.6	Up to the line under thesymbol inside the edge guide.*4		80	1	Auto,Manual*1*2
Thick paper	Letter, A4, B5,A5	-	-	10	-	Manual*3

Loading Paper

Media Name	Size	Loading Capacity (Sheets or Envelopes)				2-Sided Printing
		Paper Cassette 1	Paper Cassette 2 to 3	Rear Paper Feed	Front Paper Feed Slot
Envelope	Envelope #10,Envelope DL,Envelope C6	-	-	10	-	-
	Envelope C4	-	-	1	-	-

*1 Only use the rear paper feed to print 2-sided print jobs manually.
*2 You can load up to 30 sheets for paper with one side already printed.
*3 You can load up to 5 sheets for paper with one side already printed.
*4 Available when using a combination of the latest firmware and driver. You can download them from the Epson support website.

Related Information

→ "Part Names and Functions" on page 17
→ "Technical Support Web Site" on page 224

List of Paper Types

To obtain optimum printing results, select the paper type that suits the paper.

Media Name	Media Type
	Control Panel	Printer Driver	PostScript Printer Driver	Epson Universal Printer Driver
Copy paper, Plain paper	plain papers	plain papers	Plain	Plain
Epson Bright White Ink Jet Paper
Letterhead	Letterhead	Letterhead	Letterhead	Letterhead
Recycled paper	Recycled	Recycled	Recycled	Recycled
Color paper	Color	Color	Color	Color
Preprinted paper	Preprinted	Preprinted	Preprinted	Preprinted
Epson Ultra Glossy Photo Paper	Ultra Glossy	Epson Ultra Glossy	Epson Ultra Glossy	-
Epson Premium Glossy Photo Paper	Prem. Glossy	Epson Premium Glossy	Epson Premium Glossy	-
Epson Premium Semigloss Photo Paper	Prem. Semigloss	Epson Premium Semigloss	Epson Premium Semigloss	-

Loading Paper

Media Name	Media Type
	Control Panel	Printer Driver	PostScript Printer Driver	Epson Universal Printer Driver
Epson Photo Paper Glossy	Glossy	Photo Paper Glossy	Photo Paper Glossy	-
Epson Matte Paper-Heavyweight	Matte	Epson Matte	Epson Matte	-
Epson Photo Quality Ink Jet Paper
Thick paper	Thick-Paper	Thick-Paper	Thick	Thick
Envelope	Envelope	Envelope	Envelope	Envelope

Loading Paper in the Paper Cassette

1. Check that the printer is not operating, and then pull out the paper cassette.

Diagram showing printer insertion process with labeled steps ① and ②, indicating file handling and packaging steps.

Loading Paper

1. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use.

Diagram illustrating a printer's internal structure and assembly process, showing steps from receipt to press or handling a component labeled A4.

1. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper.

Diagram illustrating the process of inserting a device into a plastic case, with an inset showing the internal structure and a magnified view.

Important:

Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the ▼ symbol on the edge guide.

1. Check that the paper size label matches the size of the paper loaded in the paper cassette. If it does not match, remove the holder and change the paper size indicated on the label.

Technical line drawing of a mechanical component with an arrow pointing to a component (no text or symbols present)

1. Insert the paper cassette all the way.

User's Guide

Loading Paper

1. On the control panel, set the size and type of the paper you loaded in the paper cassette.

Note:

You can also display the paper size and paper type settings screen by selecting Setup > Paper Setup.

1. Slide out the output tray.

Diagram of a printer internal structure with labeled parts, showing two views of the printer's internal components.

Related Information

→ "Paper Handling Precautions" on page 41
→ "Available Paper and Capacities" on page 42

Loading Paper in the Rear Paper Feed

1. Open the feeder guard and pull out the paper support.

Diagram illustrating a device operation step with labeled steps ① and ②, showing tool insertion and assembly.

Loading Paper

1. Slide the edge guides.

Diagram of a hand pressing down on a mechanical component with bidirectional arrows indicating movement (no text or symbols)

1. Load paper at the center of the rear paper feed with the printable side facing up.

Diagram showing a downward arrow pointing to a gray rectangular object, with no text or symbols present.

Important:

☐ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the ▼ symbol inside the edge guide.
☐ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first.

□ Envelopes

Diagram showing a mechanical component being inserted into a bag, with no visible text or symbols.

□ Pre-punched paper

Diagram illustrating a printer's printing process with blank sheet layout and prohibition symbols

Loading Paper

Note:

You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for pre-punched paper.

□ Loading capacity: One sheet

□ Available size: A4, B5, A5, A6, B6, Letter, Legal

☐ Binding holes: Do not load paper with the binding holes at the top or the bottom.

Adjust the print position of your file to avoid printing over the holes.

1. Slide the edge guides to the edges of the paper.

Illustration of a hand holding a document with arrows indicating left and right motion (no text or symbols)

1. On the control panel, set the size and type of the paper you loaded in the rear paper feed.

Note:

You can also display the paper size and paper type settings screen by selecting Setup > Paper Setup.

1. Slide out the output tray.

Diagram of a printer drawer with labeled components and file transfer arrows

Note:

Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.

Related Information

→ "Paper Handling Precautions" on page 41

→ "Available Paper and Capacities" on page 42

Loading Paper

Loading Paper in the Front Paper Feed Slot

You can only load one sheet of paper in the front paper feed slot. Because the front paper feed slot also serves the output tray, you cannot load paper during printing.

Important:

You can load paper with a thickness of 0.08 to 0.11 mm in the front paper feed slot. However, even if the thickness is within this range, some papers may not be fed correctly depending on their hardness.

1. Slide out the output tray.

Diagram of a printer drawer showing internal components with numbered labels (① and ②) indicating parts of the drawer.

1. Slide the edge guides to adjust to the paper size you want to use.

Diagram of a vehicle rearview compartment showing internal compartments with arrows indicating flow or movement (no text or symbols)

1. Insert the paper with the printable side facing down until the printer partially pulls in the paper.

Cross-sectional diagram of a mechanical component with internal structure and an arrow indicating direction (no text or symbols)

Loading Paper

Important:

☐ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first.
☐ Keep the paper straight to prevent it from being fed askew.

Note:

If the printer does not pull in the paper, load it again.

Related Information

→ "Paper Handling Precautions" on page 41
→ "Available Paper and Capacities" on page 42

Placing Originals

Placing Originals

Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support.

You can scan multiple originals and both sides of the originals at the same time with the ADF.

Available Originals for the ADF

Available Paper Sizes	A6 landscape, A5 to Legal (Maximum 215.9×355.6 mm)
Paper Type	Plain paper
Paper Thickness (Weight of Paper)	52 to 105g/m ^2
Loading Capacity	50 sheets or 5 mm

Even when the original meets the specifications for media that can be placed in the ADF, it may not feed from the ADF or the scan quality may decline depending on the paper properties or quality.

Important:

Do not feed photographs or valuable original artwork into the ADF. Misfeeding may wrinkle or damage the original. Scan these documents on the scanner glass instead.

To prevent paper jams, avoid placing the following originals in the ADF. For these types, use the scanner glass.

☐ Originals that are torn, folded, wrinkled, deteriorated, or curled
☐ Originals with binder holes
☐ Originals held together with tape, staples, paper clips etc.
☐ Originals that have stickers or labels stuck to them
☐ Originals that are cut irregularly or not right angled
☐ Originals that are bound
☐ OHPs, thermal transfer paper, or carbon backs

Placing Originals on the ADF

1. Align the edges of the originals.

User's Guide

Placing Originals

1. Slide the ADF edge guides.

Line drawing of a printer with an arrow indicating compression or disassembly (no text or symbols present)

1. Place the originals in the center of the ADF, facing up.

Line drawing of a printer with a paper clip inserted, showing internal structure without any text or symbols

Important:

Do not load originals above the line just under the ▼ symbol inside the ADF edge guide.

Note:

You can place originals smaller than A4 size with the long edge facing toward the ADF.

Placing Originals

1. Slide the ADF edge guides to the edges of the originals.

Line drawing of a printer with an arrow pointing to the cover (no text or symbols present)

Related Information

→ "Available Originals for the ADF" on page 52

Placing Originals on the Scanner Glass

Caution:

Be careful not to trap your fingers when closing the document cover. Otherwise you may be injured.

Important:

When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.

Placing Originals

1. Open the document cover.

Line drawing of a printer with an open lid and arrow indicating rotation (no text or symbols)

1. Remove any dust or stains on the scanner glass.

2. Place the original face-down and slide it to the corner mark.

Diagram showing a hand using a tool to cut a car's side panel, with an arrow indicating direction and a shaded area highlighting the component.

Note:

☐ A range of 1.5 mm from the edges of the scanner glass is not scanned.
☐ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.

1. Close the cover gently.

Important:

Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged.

Note:

Remove the originals after scanning or copying. If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.

Managing Contacts

Managing Contacts

Registering a contacts list allows you to easily enter destinations. You can register up to 200 entries, and you can use the contacts list when you enter a fax number, enter a destination for attaching a scanned image to an email, and saving a scanned image to a network folder.

You can also register contacts in the LDAP server. See the Administrator's Guide to register contacts in the LDAP server.

Registering Contacts

Note:

Before registering contacts, make sure you have also configured the email server settings to use the email address.

1. Select Contacts from the home screen, the Scan mode, or the Fax mode.
2. Press Menu, and then select Add Entry.
3. Select the type of contact you want to register.

☐ Fax: Register a contact (fax number) to send a fax.
☐ Email: Register an email address to send a scanned image or forward a received fax.
☐ Network Folder/FTP: Register a network folder to save a scanned image or received fax.

Note:

This screen is displayed when you open the contacts list from the home screen.

1. Select the entry number that you want to register.
2. Make the necessary settings for each mode.

Note:

When entering a fax number, enter an external access code at the beginning of the fax number if your phone system is PBX and you need the access code to get an outside line. If the access code has been set in the Line Type setting, enter a hash (#) instead of the actual access code. To add a pause (pause for three seconds) during dialing, enter a hyphen by pressing 📄.

1. Press Save.

Note:

☐ To edit or delete an entry, press the information icon on the right of the target entry, and then press Edit or Delete.
☐ You can register an address that is registered in the LDAP server in the local contacts list of the printer. Display an entry, and then press Save.

Related Information

→ "Using an Email Server" on page 222

Managing Contacts

Registering Grouped Contacts

Adding contacts to a group allows you to send a fax or send a scanned image by an email to multiple destinations at the same time.

1. Select Contacts from the home screen, the Scan mode, or the Fax mode.

2. Press Menu, and then select Add Group.

3. Select the type of group address you want to register.

☐ Fax: Register a contact (fax number) to send a fax.
☐ Email: Register an email address to send a scanned image or forward a received fax.

Note:

This screen is displayed when you open the contacts list from the home screen.

1. Select the entry number that you want to register.
2. Enter Name and Index Word, and then press Proceed.
3. Press the check box of the contacts that you want to register in the group.

Note:

☐ You can register up to 199 contacts.
☐ To deselect, press the check box of the contact again.

1. Press Save.

Note:

To edit or delete a grouped contact, press the information icon on the right of the target grouped contact, and then press Edit or Delete.

Registration and Backup of Contacts Using a Computer

You can register and backup contacts on the printer using EpsonNet Config. See the manual of EpsonNet Config for details.

Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

Related Information

→ "EpsonNet Config" on page 154

Printing

Printing from the Control Panel

You can print data stored on a memory device, such as a USB flash drive, directly.

1. Load paper in the printer.
2. Insert a memory device into the printer's external interface USB port.
3. Enter Memory Device from the home screen.
4. Select a file format.

Note:

If you have more than 999 images on your memory device, images are automatically divided into groups and the group selection screen is displayed. Select the group that contains the image you want to print. Images are sorted by the date they were taken. To select another group, select Options > Select Group.

1. Select the file you want to print.

2. Enter the number of printouts using the numeric keypad.

Note:

When you select JPEG as the file format, you can adjust the image. Press Adjustments. You can also add more images. Press the 5 button, or swipe the screen horizontally to select the image.

1. Press Settings, and then make print settings.

2. Press the ◊ button.

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "Part Names and Functions" on page 17
→ "Memory Device" on page 28

Printing from a Computer

If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance.

Printing

Authenticating Users in the Printer Driver when User Feature Restriction Is Enabled (for Windows Only)

When the user feature restriction is enabled, a user ID and password are required to print. Register the user ID and password in the printer driver. If you do not know the password, contact your printer administrator.

1. Access the printer driver window.

2. Click Printer and Option Information on the Maintenance tab.

3. Select Save Access Control settings, click Settings, and then enter the user name and the password.

Related Information

→ "Windows Printer Driver" on page 149

Printing Basics - Windows

Note:

☐ See the online help for explanations of the setting items. Right-click an item, and then click Help.

☐ Operations may differ depending on the application. See the application's help for details.

1. Load paper in the printer.

2. Open the file you want to print.

3. Select Print or Print Setup from the File menu.

4. Select your printer.

Printing

5. Select Preferences or Properties to access the printer driver window.

Printing Preferences Main More Options Maintenance Printing Presets Add/Remove Presets... Document - Fast Document - Standard Quality Document - High Quality Document - 2-Sided Document - 2-Up Document - 2-Sided with 2-Up Document - Fast Grayscale Document - Grayscale Paper Source Auto Select Document Size A4 210 x 297 mm Orientation ● Portrait ○ Landscape Paper Type plain papers Quality Standard Color ● Color ○ Grayscale 2-Sided Printing Off Settings... Print Density... Multi-Page Off Page Order... Copies 1 ✓ Collate ✓ Reverse Order Quiet Mode Off Print Preview Job Arranger Lite Show Settings Cancel Help Reset Defaults Ink Levels OK

6. Make the following settings.

☐ Paper Source: Select the paper source in which you loaded the paper.
☐ Document Size: Select the paper size you loaded in the printer.
☐ Orientation: Select the orientation you set in the application.
☐ Paper Type: Select the type of paper you loaded.
☐ Color: Select Grayscale when you want to print in black or shades of gray.

Note:

☐ If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid as the Quality setting to make your printout vivid.
☐ When printing on envelopes, select Landscape as the Orientation setting.

7. Click OK to close the printer driver window.

8. Click Print.

Related Information

→ "Available Paper and Capacities" on page 42
→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "List of Paper Types" on page 44
→ "Authenticating Users in the Printer Driver when User Feature Restriction Is Enabled (for Windows Only)" on page 59

Printing

Printing Basics - Mac OS X

Note:

Operations differ depending on the application. See the application's help for details.

1. Load paper in the printer.
2. Open the file you want to print.
3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or ▼ to expand the print window.

Printer: EPSON XXXX Presets: Default Settings Copies: 1 Pages: All From: 1 to: 1 Paper Size: A4 210 by 297 mm Orientation: TextEdit Print header and footer Rewrap contents to fit page Cancel Print

1. Make the following settings.

☐ Printer: Select your printer.
☐ Presets: Select when you want to use the registered settings.
☐ Paper Size: Select the paper size you loaded in the printer.
☐ Orientation: Select the orientation you set in the application.

Note:

When printing on envelopes, select landscape orientation.

Printing

5. Select Print Settings from the pop-up menu.

Printer: EPSON XXXX Presets: Default Settings Copies: 1 Pages: All From: 1 to: 1 Paper Size: A4 210 by 297 mm Orientation: Scale: 100 % Print Settings Paper Source: Auto Select Media Type: plain papers Print Quality: Normal Grayscale Mirror Image Cancel Print

Note:

On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly.

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again. See the following to add a printer.

http://epson.sn

6. Make the following settings.

☐ Paper Source: Select the paper source in which you loaded the paper.
☐ Media Type: Select the type of paper you loaded.
☐ Grayscale: Select to print in black or shades of gray.

Note:

If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Normal-Vivid as the Print Quality setting to make your printout vivid.

7. Click Print.

Related Information

→ "Available Paper and Capacities" on page 42
→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "List of Paper Types" on page 44

Printing

Printing on 2-Sides

You can use either of the following methods to print on both sides of the paper.

□ Automatic 2-sided printing
☐ Manual 2-sided printing (for Windows only)

When the printer has finished printing the first side, flip the paper over to print on the other side.

You can also print a booklet that can be created by folding the printout. (For Windows only)

graph TD
    A["Document Submission"] --> B["Pie Chart"]
    B --> C["Output"]
    D["Document Export"] --> E["Output"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333

Note:

☐ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
☐ Depending on the paper and the data, ink may bleed through to the other side of the paper.

Related Information

→ "Available Paper and Capacities" on page 42

Printing on 2-Sides - Windows

Note:

☐ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
☐ Manual 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.

1. Load paper in the printer.

2. Open the file you want to print.

3. Access the printer driver window.

4. Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual (Short-edge binding) from 2-Sided Printing on the Main tab.

5. Click Settings, make the appropriate settings, and then click OK.

Note:

To print a folded booklet, select Booklet.

Printing

1. Click Print Density, select the document type from Select Document Type, and then click OK.

The printer driver automatically sets the Adjustments options for that document type.

Note:

☐ Printing may be slow depending on the combination of options selected for Select Document Type in the Print Density Adjustment window and for Quality on the Main tab.
☐ For manual 2-sided printing, the Print Density Adjustment setting is not available.

1. Set the other items on the Main and More Options tabs as necessary, and then click OK.

2. Click Print.

For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions.

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "Printing Basics - Windows" on page 59

Printing on 2-Sides - Mac OS X

1. Load paper in the printer.
2. Open the file you want to print.
3. Access the print dialog.
4. Select Two-sided Printing Settings from the pop-up menu.
5. Select the bindings and Document Type.

Note:

☐ Printing may be slow depending on the Document Type setting.
☐ If you are printing high-density data such as photos or graphs, select Text & Graphics or Text & Photos as the Document Type setting. If scuffing occurs or the image bleeds through to the reverse side, adjust the print density and ink drying time by clicking the arrow mark next to Adjustments.

1. Set the other items as necessary.

2. Click Print.

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "Printing Basics - Mac OS X" on page 61

Printing

Printing Several Pages on One Sheet

You can print two or four pages of data on a single sheet of paper.

graph TD
    A["Input Data"] --> B["Processing Step 1"]
    B --> C["Processing Step 2"]
    C --> D["Output Format 1"]
    C --> E["Output Format 2"]
    D --> F["Final Output Format 3"]
    E --> G["Final Output Format 4"]

Printing Several Pages on One Sheet - Windows

1. Load paper in the printer.
2. Open the file you want to print.
3. Access the printer driver window.
4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
5. Click Page Order, make the appropriate settings, and then click OK to close the window.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "Printing Basics - Windows" on page 59

Printing Several Pages on One Sheet - Mac OS X

1. Load paper in the printer.
2. Open the file you want to print.
3. Access the print dialog.

Printing

1. Select Layout from the pop-up menu.
2. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
3. Set the other items as necessary.
4. Click Print.

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "Printing Basics - Mac OS X" on page 61

Printing to Fit the Paper Size

You can print to fit the paper size you loaded in the printer.

graph TD
    A["Document 1"] --> B["Document 2"]
    B --> C["Document 3"]
    style A fill:#f9f,stroke:#333
    style B fill:#bbf,stroke:#333
    style C fill:#dfd,stroke:#333

Printing to Fit the Paper Size - Windows

1. Load paper in the printer.
2. Open the file you want to print.
3. Access the printer driver window.
4. Make the following settings on the More Options tab.

☐ Document Size: Select the paper size you set in the application.
☐ Output Paper: Select the paper size you loaded in the printer.

Fit to Page is selected automatically.

Note:

If you want to print a reduced image at the center of the page, select Center.

1. Set the other items on the Main and More Options tabs as necessary, and then click OK.

Printing

6. Click Print.

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "Printing Basics - Windows" on page 59

Printing to Fit the Paper Size - Mac OS X

1. Load paper in the printer.
2. Open the file you want to print.
3. Access the print dialog.
4. Select the size of the paper you set in the application as the Paper Size setting.
5. Select Paper Handling from the pop-up menu.
6. Select Scale to fit paper size.
7. Select the paper size you loaded in the printer as the Destination Paper Size setting.
8. Set the other items as necessary.
9. Click Print.

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "Printing Basics - Mac OS X" on page 61

Printing Multiple Files Together (for Windows Only)

Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as layout, print order, and orientation.

graph LR
    A["Graph chart with orange bars, labeled '1'"] --> B["Document with blue section and '2'"]
    style A fill:#f9f,stroke:#333
    style B fill:#bbf,stroke:#333

Printing

Note:

To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next, select Open from the File menu to select the file. The extension of the saved files is "ecl".

1. Load paper in the printer.
2. Open the file you want to print.
3. Access the printer driver window.
4. Select Job Arranger Lite on the Main tab.

5. Click OK to close the printer driver window.

6. Click Print.

The Job Arranger Lite window is displayed and the print job is added to the Print Project.

1. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6.

Note:

If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File menu.

1. Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary.

2. Select Print from the File menu.

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "Printing Basics - Windows" on page 59

Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)

This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.

graph LR
    A["Document Image"] --> B["Document Preview"]
    B --> C["Document Review"]
    C --> D["Document Output"]

1. Load paper in the printer.

User's Guide

Printing

1. Open the file you want to print.
2. Access the printer driver window.
3. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
4. Click Settings, make the appropriate settings, and then click OK.
5. Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "Printing Basics - Windows" on page 59

Making Posters Using Overlapping Alignment Marks

Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.

graph TD
    A["Sheet 1"] -->|①| B["Sheet 2"]
    B --> C["Sheet 3"]
    C --> D["Sheet 4"]
    style A fill:#cce5ff,stroke:#333
    style B fill:#cce5ff,stroke:#333
    style C fill:#cce5ff,stroke:#333
    style D fill:#cce5ff,stroke:#333

Printing

1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.

graph TD
    A["sheet 1"] --> B["cutting scissors"]
    C sheet 2 --> D["after merging"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333

1. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.

sheet 1 sheet 2

Printing

1. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).

graph TD
    A["sheet 1"] --> B["sheet 2"]
    B --> C["Arrow"]
    style A fill:#f9f,stroke:#333
    style B fill:#bbf,stroke:#333
    style C fill:#dfd,stroke:#333

1. Tape the sheets together from the back.

sheet 1 sheet 2

1. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.

Printing

1. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.

sheet 1 sheet 2

1. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.

sheet 1 sheet 2 A sheet 3 sheet 4

Printing

1. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks).

s' 1 sheet 2 sheet 1 sheet 2 sheet 3 sheet 4 sheet 3 sheet 4

1. Tape the sheets together from the back.

sheet 1 sheet 2 A sheet 3 sheet 4

Printing

1. Cut off the remaining margins along the outer guide.

sheet 1 sheet 2 sheet 3 sheet 4 sheet 1 sheet 2 sheet 3 sheet 4

Printing Using Advanced Features

This section introduces a variety of additional layout and printing features available on the printer driver.

Related Information

→ "Windows Printer Driver" on page 149
→ "Mac OS X Printer Driver" on page 150

Adding a Printing Preset to Print Easily

If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.

User's Guide

Printing

Windows

To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets.

Note:

To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it.

Mac OS X

Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.

Note:

To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then delete it.

Printing a Reduced or Enlarged Document

You can reduce or enlarge the size of a document by a specific percentage.

Windows

Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a percentage.

Mac OS X

Select Page Setup from the File menu. Select the settings for Format For and Paper Size, and then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.

Adjusting the Print Color

You can adjust the colors used in the print job.

PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.

Note:

☐ These adjustments are not applied to the original data.

☐ PhotoEnhance adjusts the color by analyzing the location of the subject. Therefore, if you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. If the image is out of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.

Windows

Select the method of color correction from Color Correction on the More Options tab.

If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If you select Custom and click Advanced, you can make your own settings.

User's Guide

Printing

Mac OS X

Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings.

Printing an Anti-Copy Pattern (for Windows Only)

You can print documents with invisible letters such as "Copy". These letters appear when the document is photocopied so that the copies can be distinguished from the original. You can also add your own anti-copy pattern.

Note:

This feature is only available when the following settings are selected.

□ Paper Type: plain papers
□ Quality: Standard
☐ Auto 2-sided printing: Disabled
☐ Color Correction: Automatic
☐ Short Grain Paper: Disabled

Click Watermark Features on the More Options tab, and then select an anti-copy pattern. Click Settings to change details such as the size and density.

Printing a Watermark (for Windows Only)

You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark.

Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details such as the density and position of the watermark.

Printing a Header and Footer (for Windows Only)

You can print information such as a user name and printing date as headers or footers.

Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list.

Setting a Password for a Print Job (for Windows Only)

You can set a password for a print job to prevent printing until the password is entered on the printer's control panel.

Select Confidential Job on the More Options tab, and then enter a password.

To print the job, press the i button on the printer's control panel, and then select Confidential Job. Select the job and enter the password.

Printing Using a PostScript Printer Driver

Printing Using a PostScript Printer Driver - Windows

1. Load paper in the printer.
2. Open the file you want to print.
3. Access the PostScript printer driver window.
4. Select the orientation you set in the application as the Orientation on the Layout tab.

Printing Preferences Layout Paper/Quality Orientation: Landscape Print on Both Sides: None Page Order: Front to Back Page Format Pages per Sheet 1 Booklet Draw Borders Advanced... OK Cancel

Printing

1. Make the following settings on the Paper/Quality tab.

Printing Preferences Layout Paper/Quality Tray Selection Paper Source: Automatically Select Media: Plain Color Black & White Color Advanced... OK Cancel

☐ Paper Source: Select the paper source in which you loaded the paper.
☐ Media: Select the type of paper you loaded.

1. Click Advanced, make the following settings, and then click OK.

EPSON XXXX PS3 Series Advanced Options EPSON XXXX PS3 Series Advanced Document Settings Paper/Output Paper Size: Letter Graphic Print Quality: Fine Image Color Management ICM Method: ICM Disabled ICM Intent: Pictures Scaling: 100 % TrueType Font: Substitute with Device Font Document Options Advanced Printing Features: Enabled Pages per Sheet Layout: Right then Down Booklet Binding Edge: On Left Edge PostScript Options Color Mode: Color Rotate by 180°: Off OK Cancel

☐ Paper Size: Select the paper size you loaded in the printer.
☐ Color Mode: Select to print in full color or monochrome.

1. Click OK.
2. Click Print.

Printing

Printing Using a PostScript Printer Driver - Mac OS X

1. Load paper in the printer.
2. Open the file you want to print.
3. Access the print dialog.

Printer: EPSON XXXX Presets: Default Settings Copies: 1 Two-Sided Pages: All From: 1 to: 1 Paper Size: A4 210 by 297 mm Orientation: TextEdit Print header and footer Rewrap contents to fit page Cancel Print

1. Make the following settings.

☐ Printer: Select your printer.
☐ Paper Size: Select the paper size you loaded in the printer.
☐ Orientation: Select the orientation you set in the application.

1. Select Paper Feed from the pop-up menu, and then select the paper source in which you loaded the paper.

Printer: EPSON XXXX Presets: Default Settings Copies: 1 Two-Sided Pages: All From: 1 to: 1 Paper Size: A4 210 by 297 mm Orientation: Paper Feed All Pages From: Auto Select First Page From: Rear Paper Feed Remaining From: Rear Paper Feed Cancel Print

Printing

1. Select Printer Features from the pop-up menu, select Quality as the Feature Sets setting, and then select the type of paper you loaded as the MediaType setting.

Printer: EPSON XXXX Presets: Default Settings Copies: 1 Two-Sided Pages: All From: 1 to: 1 Paper Size: A4 210 by 297 mm Orientation: Printer Features Feature Sets: Quality MediaType: Plain Print Quality: Fine Cancel Print

1. Select Color as the Feature Sets setting, and then select the setting for Color Mode.

Printer: EPSON XXXX Presets: Default Settings Copies: 1 Two-Sided Pages: All From: 1 to: 1 Paper Size: A4 210 by 297 mm Orientation: Printer Features Feature Sets: Color Color Mode: Color Cancel Print

1. Click Print.

Printing

Setting Items for the PostScript Printer Driver

Note:

The availability of these settings varies by model.

Color Mode	Select whether to print in color or in monochrome.
Ink Save Mode	Conserves ink by reducing the print density.
Rotate by 180°	Rotates the data 180 degrees before printing.

Printing from Smart Devices

Using Epson iPrint

Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.

Related Information

→ "Epson Connect Service" on page 147

Installing Epson iPrint

You can install Epson iPrint on your smart device from the following URL or QR code.

http://ipr.to/c

Printing Using Epson iPrint

Start Epson iPrint from your smart device and select the item you want to use from the home screen.

Printing

The following screens are subject to change without notice.

Epson iPrint Printer is not selected. Tap here to select a printer. Photo Shopping Documet Web Cloud Camera Capture Scan Copy Memory Card Creative Print More Apps Home Photos 3.5 x 5 in / 89 x 127 mm 1 / 1 Deselect Rotate Print

1	Home screen displayed when the application is started.
2	Displays information on how to setup the printer and a FAQ.
3	Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
4	Select what you want to print such as photos, documents, and web pages.
5	Displays the screen to make print settings such as paper size and paper type.
6	Displays photos and documents you selected.
7	Starts printing.

Note:

To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes.

Printing by Touching Smart Devices to the NFC Tag

You can connect the printer and your smart device automatically and print by touching the NFC antenna of a smart device running Android 4.0 or later and that supports NFC (Near Field Communication) to the printer's NFC tag.

The location of the NFC antenna varies depending on the smart device. See the documentation provided with your smart device for more details.

Printing

Important:

☐ Make sure that Wi-Fi Direct Simple AP mode is running. See the Network Guide for more details.
☐ Enable the NFC function on your smart device.
☐ Make sure that Epson iPrint is installed on your smart device. If not, touch the NFC tag antenna of the smart device to the printer's NFC tag and install it.

Note:

☐ If the printer does not communicate with the smart device even after touching it to the tag, try adjusting the position of the smart device and touch it to the tag again.
☐ If there are obstacles such as metal between the printer's NFC tag and the NFC antenna of the smart device, the printer may not be able to communicate with the smart device.
☐ This feature uses Wi-Fi Direct Simple AP mode to connect to the printer. You can connect up to four devices to the printer at the same time. See the Network Guide for more details.
☐ If you have changed the password for the Wi-Fi Direct Simple AP mode, you cannot use this feature. Restore the initial password to use this feature.

1. Load paper in the printer.
2. Touch the NFC antenna of your smart device to the printer's NFC tag.

Line drawing of a printer with a hand inserting a paper into the cover (no text or symbols)

Epson iPrint starts.

1. On the Epson iPrint home screen, touch the NFC antenna of your smart device to the printer's NFC tag again. The printer and the smart device are connected.
2. Display the image you want to print.
3. Touch the NFC antenna of your smart device to the printer's NFC tag again. Printing starts.

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47

Printing

→ "Loading Paper in the Front Paper Feed Slot" on page 50

Using AirPrint

AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest version of iOS and from your Mac OS X v10.7.x or later.

AirPrint

Note:

See the AirPrint page of the Apple website for more details.

1. Load paper in the printer.
2. Connect your device to the same wireless network that your printer is using.
3. Print from your device to your printer.

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "System Administration" on page 31

Canceling Printing

Note:

☐ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
☐ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case, cancel the print job from the computer.
☐ If you have sent a print job from Mac OS X v10.6.8 through the network, you may not be able to cancel printing from the computer. In this case, cancel the print job by using the printer's control panel. You need to change settings in Web Config to cancel printing from the computer. See the Network Guide for more details.

Printing

Canceling Printing - Printer Button

Press the Ⓥ button to cancel the print job in progress.

Canceling Printing - Status Menu

1. Press the i button to display Status Menu.
2. Select Job Monitor > Print Job.
   Ongoing jobs and jobs that are standing by are shown in the list.
3. Select the job that you want to cancel.
4. Press Cancel.

Canceling Printing - Windows

1. Access the printer driver window.
2. Select the Maintenance tab.
3. Click Print Queue.
4. Right-click on the job you want to cancel and then select Cancel.

Related Information

→ "Windows Printer Driver" on page 149

Canceling Printing - Mac OS X

1. Click the printer icon in the Dock.
2. Select the job you want to cancel.
3. Cancel the job.
   □ Mac OS X v10.8.x or later
   Click ✗ next to the progress meter.
   □ Mac OS X v10.6.8 to v10.7.x
   Click Delete.

Copying

Copying

1. Load paper in the printer.

2. Place the originals.

3. Enter Copy from the home screen.

4. Enter the number of copies by using the numeric keypad.

5. Press Layout, and then select the appropriate layout.

6. Make other settings as necessary. You can make detailed settings by pressing Settings.

Note:

☐ Press Preset to save your settings as a preset.

☐ Press Preview to preview the copy results. However, you cannot preview when you have placed the originals on the ADF.

1. Press the ◊ button.

Related Information

→ "Loading Paper in the Paper Cassette" on page 45

→ "Loading Paper in the Rear Paper Feed" on page 47

→ "Loading Paper in the Front Paper Feed Slot" on page 50

→ "Placing Originals" on page 52

→ "Copy Mode" on page 23

→ "Presets Mode" on page 40

Scanning

Scanning

Scanning Using the Control Panel

Scanning to an Email

You can send scanned image files by email directly from the printer through a pre-configured email server. Before using this feature, you need to configure the email server.

You can specify the email address by entering directly, but it may be easier if you register the email address in the contacts list first.

Note:

Before you use this feature, make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from System Administration > Common Settings.

☐ By using the Document Capture Pro function on the control panel instead of this function, you can send emails directly. Before using this function, make sure you have registered a job to send emails in Document Capture Pro and that the computer is turned on.

1. Place the originals.

2. Enter Scan from the home screen.

3. Select Email.

4. Enter the email addresses.

☐ To select from the contacts list: Press Contacts, press the check box to add a check mark to a contact, and then press Proceed.
☐ To select from the history list: Press History, press the check box to add a check mark to a history, and then press Add to Destination.
☐ To enter the email address manually: Press Enter Email Address, enter the email address, and then press the enter key at the bottom-right of the screen. If you have already entered any other addresses, press Enter Email Address again to enter an additional email address.

Note:

You can send emails to up to 10 individual email addresses and groups.

1. Press Menu, and then make settings for Email Settings and Basic Settings.

Note:

☐ You can specify the maximum size for files that can be attached to an email in Attached File Max Size.
☐ When you select PDF as the file format, you can set a password to protect the file. Select PDF Settings, and then make settings.
☐ Press Preset to save your settings as a preset.

1. Press the ◊ button.

The scanned image is sent by email.

Scanning

Related Information

→ "System Administration" on page 31
→ "Configuring Mail Server" on page 222
→ "Managing Contacts" on page 56
→ "Placing Originals" on page 52
→ "Scan Mode" on page 25
→ "Presets Mode" on page 40
→ "Scanning Using Document Capture Pro" on page 90

Scanning to a Network Folder or FTP Server

You can save the scanned image to a specified folder on a network. You can specify the folder by entering a folder path directly, but it may be easier if you register the folder information in the contacts list first.

Note:

Before you use this feature, make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from System Administration > Common Settings.

1. Place the originals.
2. Enter Scan from the home screen.
3. Select Network Folder/FTP.
4. Specify the folder.
   ☐ To select from the contacts list: Press Contacts, select a contact, and then press Proceed.
   ☐ To enter the folder path directly: Press Enter Location. Select Communication Mode, enter the folder path as Location, and then make other folder settings.

Note:

Enter the folder path in the following format.

When using SMB as the communication mode:

\host name\folder name

When using FTP as the communication mode:

ftp://host name/folder name

1. Press Format, and then select the file format.

2. Press Menu, and then make settings for File Settings and Basic Settings.

Note:

☐ When you select PDF as the file format, you can set a password to protect the file. Select PDF Settings, and then make settings.
☐ Press Preset to save your settings as a preset.

1. Press the ◊ button.

The scanned image is saved.

Scanning

Related Information

→ "Managing Contacts" on page 56
→ "Placing Originals" on page 52
→ "Scan Mode" on page 25
→ "Presets Mode" on page 40

Scanning to a Memory Device

You can save the scanned image to a memory device.

1. Place the originals.
2. Enter Scan from the home screen.
3. Select Memory Device.
4. Press Format, and then select the file save format.

5. Press Settings, and then make scan settings.

6. Insert a memory device into the printer's external interface USB port.

Note:

☐ When you select PDF as the file format, you can set a password to protect the file. Select PDF Settings, and then make settings.
☐ Press Preset to save your settings as a preset.

1. Press the ◊ button.

The scanned image is saved.

Related Information

→ "Part Names and Functions" on page 17
→ "Placing Originals" on page 52
→ "Scan Mode" on page 25
→ "Presets Mode" on page 40

Scanning to the Cloud

You can send scanned images to cloud services using Epson Connect.

See the Epson Connect portal website for details.

https://www.epsonconnect.com/

http://www.epsonconnect.eu (Europe only)

Scanning

Scanning Using Document Capture Pro

You can scan the original using the settings specified in Document Capture Pro. Set the operation mode on the control panel before scanning.

Related Information

→ "Document Capture Pro" on page 152
→ "Setting the Operation Mode" on page 90
→ "Scanning Using the Document Capture Pro Settings" on page 90

Setting the Operation Mode

Before scanning, set the operation mode on the control panel to match the computer on which Document Capture Pro is installed.

1. Enter Setup from the home screen.
2. Select System Administration > Document Capture Pro Settings.

3. Select the operation mode.
   ☐ Client mode: Select this if Document Capture Pro is installed on Windows or Mac OS X.
   ☐ Server mode: Select this if Document Capture Pro is installed on a Windows Server. Next, enter the server address.

4. If you have changed the operation mode, check that the settings are correct, and then press Done.

Related Information

→ "System Administration" on page 31
→ "Document Capture Pro" on page 152
→ "Scanning Using the Document Capture Pro Settings" on page 90

Scanning Using the Document Capture Pro Settings

Note:

Before scanning, install Document Capture Pro and make settings for the job.
Before scanning, connect the printer and the computer (server) to the network.
☐ Before scanning, set the operation mode on the control panel.

1. Place the originals.
2. Enter Scan from the home screen.
3. Select Document Capture Pro.

Scanning

1. Press Select Computer, and then select the computer registered to the job in Document Capture Pro.

Note:

☐ The printer's control panel displays up to 100 computers on which Document Capture Pro is installed.
☐ If you have selected Option > Network Scanning Settings, and enabled Protect with password in Document Capture Pro or Document Capture, enter a password.
☐ If Server mode is set as the operation mode, you do not need to perform this step.

1. Select the job.

Note:

☐ If you have selected Protect with password in the scanner setting in Document Capture Pro Server, enter a password.
☐ If you have set only one job, proceed to the next step.

1. Press the area in which the job content is displayed, and check the job details.

2. Press the ◊ button.

The scanned image is saved.

Related Information

→ "Setting the Operation Mode" on page 90
→ "Document Capture Pro" on page 152
→ "Placing Originals" on page 52

Scanning to a Computer (WSD)

Note:

☐ This feature is only available for computers running Windows 8.1/Windows 8/Windows 7/Windows Vista.
☐ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. See the Network Guide for more details.

1. Place the originals.
2. Enter Scan from the home screen.
3. Select Computer (WSD).
4. Select a computer.
5. Press the ◊ button.

Scanning from a Computer

Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item.

Scanning

Authenticating Users when Using Access Control in EPSON Scan (for Windows Only)

When the access control function is enabled for a printer, you need to enter a user ID and password when scanning. Register a user name and password in EPSON Scan. If you do not know the password, contact your printer administrator.

1. Access the EPSON Scan Settings.

☐ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter "EPSON Scan Settings" in the search charm, and then select the displayed icon.
☐ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings.

1. Click Access Control.

2. Enter the user name and the password.

Scanning in Office Mode

You can scan many text documents quickly.

1. Place the originals.
2. Start EPSON Scan.

Scanning

3. Select Office Mode from the Mode list.

EPSON Scan Mode: Office Mode Settings Name: Current Setting Save Delete Main Settings Image Adjustment Document Source: Auto Detect Size: A4(210 x 297 mm) Stitch Images: None Orientation: Correct Document Skew Rotate: n° Image Type: Black & White Resolution: 200 dpi Preview Scan Help Configuration... Close

1. Make the following settings on the Main Settings tab.

☐ Document Source: Select the document source in which you placed your original.
☐ Size: Select the size of your original.
☐ Image Type: Select the type of image you want to scan.
☐ Resolution: Select the resolution of the image you want to scan.

1. Click Preview.

The preview window opens.

Note:

If you have place originals in the ADF, the first page of the originals is ejected when the preview is finished. Place your first document page on top of the rest of the pages, and then load the entire original into the ADF.

1. Confirm the preview, and make settings on the Image Adjustment tab as necessary.

Note:

You can adjust the image such as making text enhancements.

1. Click Scan.

2. In the File Save Settings window, make appropriate settings and then click OK.

The scanned image is saved in the specified folder.

User's Guide

Scanning

Note:

When you select PDF as the Image Format setting, you can set a password to protect the file. Click Options, select the Security tab, and then make settings.

Related Information

→ "Placing Originals" on page 52
→ "EPSON Scan (Scanner Driver)" on page 151

Scanning in Professional Mode

You can scan images while adjusting the quality and color. This mode is recommended for advanced users.

1. Place the originals.
2. Start EPSON Scan.

Scanning

3. Select Professional Mode from the Mode list.

EPSON Scan Mode: Professional Mode Settings Name: Current Setting Save Delete Original Document Type: Reflective Document Source: Scanner Glass Auto Exposure Type: Photo Destination Image Type: 24-bit Color Resolution: 300 dpi Document Size: W 297.2 H 431.8 mm + Target Size: Original Adjustments + Unsharp Mask + Descreening(V) + Color Restoration + Backlight Correction + Dust Removal + Image Option • Color Enhance: None □ Edge Fill(Q): White Preview Scan Help Configuration... Close

4. Make the following settings.

☐ Document Source: Select the document source in which you placed your original.
☐ Auto Exposure Type: Select the exposure type that suits your original.
☐ Image Type: Select the type of image you want to scan.
☐ Resolution: Select the resolution of the image you want to scan.
☐ Target Size: Select the output image size you want to scan to.

Scanning

5. Click Preview.

The preview window opens.

Note:

If you have place originals in the ADF, the first page of the originals is ejected when the preview is finished. Place your first document page on top of the rest of the pages, and then load the entire original into the ADF.

6. Check the preview, and adjust the image as necessary.

Note:

You can make various image adjustments such as improving the color, sharpness, and contrast.

7. Click Scan.

8. In the File Save Settings window, make appropriate settings and then click OK.

The scanned image is saved in the specified folder.

Note:

When you select PDF as the Image Format setting, you can set a password to protect the file. Click Options, select the Security tab, and then make settings.

Related Information

→ "Placing Originals" on page 52
→ "EPSON Scan (Scanner Driver)" on page 151

Scanning from Smart Devices

Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.

You can install Epson iPrint on your smart device from the following URL or QR code.

http://ipr.to/c

Using Epson iPrint

Start Epson iPrint from your smart device and select the item you want to use from the home screen.

Scanning

The following screens are subject to change without notice.

Epson iPrint Printer is not selected. Top here to select a printer. Photo Shopping Documet Web Cloud Camera Capture Scan Copy Memory Card Creative Print More Apps. Place an image/document, and then press the scan button. Save Mail Print Scan

12	Home screen displayed when the application is started.Displays information on how to setup the printer and a FAQ.
3	Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
45	Displays the scanning screen.Displays the screen where you can make scan settings such as resolution.
6	Displays scanned images.
78	Starts scanning.Displays the screen where you can save scanned data to a smart device or Cloud services.
9	Displays the screen where you can send scanned data by email.
10	Displays the screen where you can print scanned data.

Scanning by Touching Smart Devices to the NFC Tag

Even if the printer and your smart device are not connected, you can connect them automatically and scan by touching the NFC antenna of a smart device running Android 4.0 or later and that supports NFC (Near Filed Communication) to the printer's NFC tag.

The location of the NFC antenna varies depending on the smart device. See the documentation provided with your smart device for more details.

Scanning

Important:

☐ Make sure that Wi-Fi Direct Simple AP mode is running. See the Network Guide for more details.

☐ Make sure that Epson iPrint is installed on your smart device. If not, touch the NFC tag antenna of the smart device to the printer's NFC tag and install it.

Note:

☐ If the printer does not communicate with the smart device even after touching it to the tag, try adjusting the position of the smart device and touch it to the tag again.
☐ If there are obstacles such as metal between the printer's NFC tag and the NFC antenna of the smart device, the printer may not be able to communicate with the smart device.
☐ This feature uses Wi-Fi Direct Simple AP mode to connect to the printer. You can connect up to four devices to the printer at the same time. See the Network Guide for more details.
☐ If you have changed the password for the Wi-Fi Direct Simple AP mode, you cannot use this feature. Restore the initial password to use this feature.

1. Touch the NFC antenna of your smart device to the printer's NFC tag.

Line drawing of a printer with a hand inserting a button into the top panel (no text or symbols)

Epson iPrint starts.

1. On the Epson iPrint home screen, touch the NFC antenna of your smart device to the printer's NFC tag again. The printer and the smart device are connected.
2. Place the originals in the printer.
3. Display the Epson iPrint scanning screen.
4. Touch the NFC antenna of your smart device to the printer's NFC tag again. Scanning starts.

Faxing

Setting Up a Fax

Connecting to a Phone Line

Compatible Telephone Lines

You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems.

You may not be able to use the printer with the following phone lines or systems.

☐ VoIP phone line such as DSL or fiber-optic digital service
☐ Digital phone line (ISDN)
☐ Some PBX telephone systems

☐ When adapters such as terminal adapters, VoIP adapters, splitters, or DSL router are connected between the telephone wall jack and the printer

Connecting the Printer to a Phone Line

Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to the printer, use a second RJ-11 (6P2C) phone cable.

Depending on the area, a phone cable may be included with the printer. If it is included, use that cable.

You may need to connect the phone cable to an adapter provided for your country or region.

Important:

Remove the cap from the EXT. port of the printer only when connecting your telephone to the printer. Do not remove the cap if you are not connecting your telephone.

In areas where lightning strikes occur frequently, we recommend that you use a surge protector.

Faxing

Connecting to a Standard Phone Line (PSTN) or PBX

Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer.

LINE EXT.

Related Information

→ "Making Settings for a PBX Phone System" on page 103

Connecting to DSL or ISDN

Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the printer. See the documentation provided with the modem or the adapter for more details.

Note:

If your DSL modem is not equipped with a built-in DSL filter, connect a separate DSL filter.

LINE EXT.

Connecting Your Phone Device to the Printer

When using the printer and your telephone on a single phone line, connect the telephone to the printer.

Faxing

Note:

☐ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details.
☐ If you connect an answering machine, make sure the printer's Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call.

1. Remove the cap from the EXT. port on the back of the printer.

graph TD
    A["Power Outlet"] --> B["LINE"]
    B --> C["Line"]
    C --> D["Ext."]
    D --> E["Printer"]

1. Connect the phone device and the EXT. port with a phone cable.

LINE EXT.

Important:

When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.

1. Pick up the handset of the connected phone device and confirm that the [The phone line is in use.] message is displayed on the LCD screen.

If the message is not displayed, check that the phone cable is securely connected to the EXT. port.

Faxing

Related Information

→ "Settings for the Answering Machine" on page 111

Making Basic Fax Settings

First make basic fax settings such as Receive Mode using the Fax Setting Wizard, and then configure the other settings as necessary.

The Fax Setting Wizard is automatically displayed when the printer is turned on for the first time. Once you have made the settings, you do not need to make them again unless the connection environment is changed.

If an administrator has locked the settings, only the administrator can make the settings.

Making Basic Fax Settings Using the Fax Setting Wizard

Make basic settings by following the on-screen instructions.

1. Connect the printer to the phone line.

Important:

Because an automatic fax connection check runs at the end of the wizard, make sure you connect the printer to the phone line before starting the wizard.

1. Enter Setup from the home screen.

2. Select System Administration > Fax Settings > Fax Setting Wizard, and then press Start.

The wizard begins.

1. On the fax header entry screen, enter your sender name such as your company name.

Note:

Your sender name and your fax number appear as the header for outgoing faxes.

1. On the phone number entry screen, enter your fax number.

2. On the DRD Setting screen, make the following settings.

☐ If you have subscribed to a distinctive ring service from your telephone company: Press Proceed, select the ring pattern to be used for incoming faxes, and then go to step 9. Receive Mode is automatically set to Auto.
☐ If you do not need to set this option: Press Skip, and then go to the next step.

Note:

☐ Distinctive ring services, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD.
☐ Depending on the region, On and Off are displayed as the DRD options. Select On to use the distinctive ring feature.

1. On the Receive Mode Setting screen, select whether you are using your phone device connected to the printer.

☐ When connected: Press Yes, and go to the next step.
☐ When not connected: Press No and go to step 9. Receive Mode is set to Auto.

Faxing

1. On the Receive Mode Setting screen, select whether you want to receive faxes automatically.

☐ To receive automatically: Press Yes. Receive Mode is set to Auto.
☐ To receive manually: Press No. Receive Mode is set to Manual.

1. On the Confirm Settings screen, check the settings you made, and then press Proceed.

To correct or change settings, press the ⚙ button.

1. Press Start to run the fax connection check, and when the screen prompts you to print the check result, press the ◊ button.

A report of the check result that shows the connection status is printed.

Note:

☐ If there are any errors reported, follow the instructions on the report to solve them.
☐ If the Select Line Type screen is displayed, select the line type. When you are connecting the printer to a PBX phone system or terminal adapter, select PBX.
☐ If the Select Dial Tone Detection screen is displayed, select Disable.

However, setting this to Disable may cause the printer to skip the first digit of a fax number when dialing and send the fax to the wrong number.

Related Information

→ "Connecting the Printer to a Phone Line" on page 99
→ "Setting Receiving Mode" on page 110
→ "Making Settings for a PBX Phone System" on page 103
→ "Fax Settings" on page 35

Making Basic Fax Settings Individually

You can make fax settings without using the fax setting wizard by selecting each setting menu individually. The settings configured using the wizard can also be changed. For more details, see the list of menus in fax settings.

Related Information

→ "Fax Settings" on page 35

Making Settings for a PBX Phone System

Make the following settings when using the printer in offices that use extensions and require external access codes, such as 0 and 9, to get an outside line.

1. Enter Setup from the home screen.
2. Select System Administration > Fax Settings > Basic Settings > Line Type.
3. Select PBX.
4. On the Access Code screen, select Use.

Faxing

1. Press the Access Code field, enter the external access code used for your phone system, and then press the enter key at the bottom-right of the screen.

The access code is stored in the printer. When sending a fax to an outside fax number, enter # (hash) instead of the actual access code.

Note:

When # (hash) is entered at the beginning of the fax number, the printer replaces the # with the stored access code when dialing. Using # helps avoid connection problems when connecting to an outside line.

Making Paper Source Settings to Receive Faxes

You can set the printer so that specific paper sources are not used for printing received documents and fax reports. By default, all of the paper sources are enabled for fax printing. Use this feature if you do not want to use paper in a specific paper source for fax printing.

1. Enter Setup from the home screen.
2. Select System Administration > Printer Settings > Paper Source Settings > Auto Select Settings > Fax.
3. Select the paper source that you do not want to use for printing faxes, and then disable it.

Sending Faxes

Basic Fax Sending Operations

Send faxes in color or monochrome (B&W). When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending.

Note:

☐ If the fax number is busy or there is some problem, the printer automatically redials after one minute.
☐ You can reserve up to 50 monochrome fax jobs even while the phone line is in use for a voice call, sending another fax, or receiving a fax. You can check or cancel reserved fax jobs from Job Monitor in Status Menu.
☐ If you have enabled the Save Failure Data feature, failed faxes are saved, and you can resend them from Job Monitor in Status Menu.

Sending Faxes Using the Control Panel

1. Place the originals.

Note:

You can send up to 100 pages in one transmission; however depending on the remaining amount of memory, you may not be able to send faxes even with less than 100 pages.

1. Enter Fax from the home screen.

2. Specify the recipient.

☐ To enter manually: Enter numbers using the numerical keypad on the control panel or the LCD screen, and then press the enter key at the bottom-right of the screen.

Faxing

☐ To select from the contacts list: Press Contacts, press the check box to add a check mark to a contact, and then press Proceed.
☐ To select from the sent fax history: Press History, select a recipient, and then press Menu > Send to this number.

Note:

☐ You can send the same monochrome fax to up to 200 recipients. A color fax can only be sent to one recipient at a time.
☐ To add a pause (pause for three seconds) during dialing, enter a hyphen by pressing
☐ When Direct Dialing Restrictions in Security Settings is enabled, you can only select fax recipients from the contacts list or the sent fax history. You cannot manually enter a fax number.
☐ If you set an external access code in Line Type, enter "#" (hash) instead of the actual external access code at the beginning of the fax number.
☐ To delete recipients you entered, display the list of recipients by pressing the field on the screen that shows a fax number or the number of recipients, select the recipient from the list, and then select Delete from the List.

1. Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method as necessary.

Note:

☐ To send 2-sided originals, enable ADF 2-Sided. However, you cannot send in color with this setting.
☐ Press Preset on the fax top screen to save the current settings and the recipients in Preset. Recipients may not be saved depending on how you specified the recipients, such as entering a fax number manually.

1. When sending a monochrome fax, press Preview on the fax top screen to check the scanned document.

□: Moves the screen in the direction of the arrows.
□: Reduces or enlarges.
□ △ ▽: Moves to the previous or the next page.
☐ Retry: Cancels the preview.
☐ View: Displays or hides the operation icons.

Note:

☐ You cannot send the fax in color after previewing.
☐ When Direct Send is enabled, you cannot preview.
☐ When the preview screen is left untouched for 20 seconds, the fax is sent automatically.
☐ The image quality of a sent fax may be different from what you previewed depending on the capability of the recipient machine.

1. Press the ◊ button.

Note:

☐ To cancel sending, press the Ⓤ button.
☐ It takes longer to send a fax in color because the printer performs scanning and sending simultaneously. While the printer is sending a color fax, you cannot use the other features.

Faxing

Related Information

→ "Placing Originals" on page 52
→ "Fax Mode" on page 27
→ "Checking Fax Jobs" on page 119
→ "Managing Contacts" on page 56
→ "Presets Mode" on page 40

Sending Faxes Dialing from the External Phone Device

You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically.

1. Place the originals.

Note:

You can send up to 100 pages in one transmission.

1. Pick up the handset of the connected telephone, and then dial the recipient's fax number using the phone.
2. Press Start Fax on the printer's control panel, and then press Send.
3. Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method as necessary.
4. When you hear a fax tone, press the ◊ button, and then hang up the handset.

Note:

When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs scanning and sending simultaneously. While sending the fax, you cannot use the other features.

Related Information

→ "Placing Originals" on page 52
→ "Fax Mode" on page 27

Various Ways of Sending Faxes

Sending Faxes After Confirming the Recipient's Status

You can send a fax while listening to sounds or voices through the printer's speaker while dialing, communicating, and transmitting. You can also use this feature when you want to receive a fax from a fax polling service by following audio guidance.

1. Place the originals.
2. Enter Fax from the home screen.

Faxing

3. Press On Hook.

Note:

You can adjust the sound volume of the speaker.

1. Specify the recipient.

2. When you hear a fax tone, press Send/Receive, and then press Send.

Note:

When receiving a fax from a fax polling service, and you hear the audio guidance, follow the guidance to make the printer operations.

1. Press the ◊ button.

Related Information

→ "Sending Faxes Using the Control Panel" on page 104
→ "Receiving Faxes by Polling (Polling Receive)" on page 112
→ "Placing Originals" on page 52
→ "Fax Mode" on page 27

Sending Faxes at a Specified Time (Send Fax Later)

You can set to send a fax at a specified time. Only monochrome faxes can be sent when the time to send is specified.

1. Place the originals.
2. Enter Fax from the home screen.
3. Specify the recipient.
4. Press Menu, and then select Send Fax Later.
5. Press On, enter the time to send the fax, and then press OK.
6. Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method as necessary.
7. Press the ◊ button.

Note:

To cancel the fax, cancel it from Job Monitor in Status Menu.

Related Information

→ "Sending Faxes Using the Control Panel" on page 104
→ "Placing Originals" on page 52
→ "Fax Mode" on page 27
→ "Checking Fax Jobs" on page 119

Faxing

Storing a Fax Without Specifying a Recipient (Store Fax Data)

You can store up to 100 pages of a single document in monochrome. This allows you to save the time spent scanning the document when you need to send the same document frequently.

1. Place the originals.
2. Enter Fax from the home screen.
3. Press Menu, select Store Fax Data, and then enable the function.
4. Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method as necessary.
5. Press the ◇ (B&W) button.

You can send the stored document from Job Monitor in Status Menu.

Related Information

→ "Sending Faxes Using the Control Panel" on page 104
→ "Placing Originals" on page 52
→ "Fax Mode" on page 27
→ "Checking Fax Jobs" on page 119

Sending Faxes on Demand (Polling Send)

You can store up to 100 pages of a single document in monochrome for polling fax. The stored document is sent upon request from another fax machine that has a polling receive feature.

1. Place the originals.
2. Enter Fax from the home screen.
3. Press Menu, select Polling Send, and then enable the function.
4. Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method as necessary.
5. Press the ◊ (B&W) button.
   To delete the stored document, delete it from Job Monitor in Status Menu.

Related Information

→ "Sending Faxes Using the Control Panel" on page 104
→ "Placing Originals" on page 52
→ "Fax Mode" on page 27
→ "Checking Fax Jobs" on page 119

Faxing

Sending Many Pages of a Monochrome Document (Direct Send)

When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory. Therefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer performs scanning and sending simultaneously. You can use this feature when there is only one recipient.

From the home screen, select Fax > Menu > Fax Send Settings > Direct Send > On.

Sending a Fax Preferentially (Priority Send)

You can send an urgent document ahead of the other faxes waiting to be sent.

From the home screen, select Fax > Menu > Fax Send Settings > Priority Send > On.

Note:

You cannot send your document preferentially while one of the following is in progress because the printer cannot accept another fax.

□ Sending a monochrome fax with Direct Send enabled
□ Sending a color fax
□ Sending a fax using a connected telephone
□ Sending a fax sent from the computer

Sending Different Size Documents Using ADF (Continuous Scan from ADF)

If you place different sized originals in the ADF, all of the originals are sent at the largest size among them. You can send them in their original sizes by sorting and placing them by size, or placing them one by one.

Before placing originals, select Fax > Menu > Fax Send Settings > Continuous Scan from ADF > On from the home screen. Follow the on-screen instructions to place originals.

The printer stores the scanned documents, and sends as one document.

Note:

If you leave the printer untouched for 20 seconds after prompted to set the next originals, the printer stops storing and starts sending the document.

Sending Multiple Faxes to the Same Recipient at Once (Batch Send)

If there are multiple faxes waiting to be sent to the same recipient, you can set the printer to group them together to send them at once. Up to 5 documents (up to 100 pages in total) can be sent at one time. This helps you save on connection fees by reducing the number of transmission times.

From the home screen, select Setup > System Administration > Fax Settings > Send Settings > Batch Send > On.

Faxing

Note:

☐ Scheduled faxes are also grouped together when the recipient and the time to send the fax match.

☐ Batch Send is not applied to the following fax jobs.

☐ Monochrome fax with Priority Send enabled
☐ Monochrome fax with Direct Send enabled
□ Color faxes
☐ Faxes sent from the computer

Sending a Fax from a Computer

You can send faxes from the computer by using the FAX Utility and PC-FAX driver. See the help of FAX Utility and PC-FAX driver for the operating instructions.

Related Information

→ "PC-FAX Driver (Fax Driver)" on page 152
→ "FAX Utility" on page 153

Receiving Faxes

Setting Receiving Mode

You can set Receive Mode using the Fax Setting Wizard. When you set up the fax feature for the first time, we recommend using the Fax Setting Wizard. If you want to change the Receive Mode settings individually, follow the steps below.

1. Enter Setup from the home screen.

2. Select System Administration > Fax Settings > Receive Settings > Receive Mode.

3. Select how to receive.

☐ Auto: Recommended for heavy fax users. The printer automatically receives a fax after the number of rings you specified.

Important:

When you do not connect a telephone to the printer, select the Auto mode.

☐ Manual: Recommended for users who do not fax often, or who want to receive a fax after answering calls with the connected telephone. When receiving a fax, pick up the handset, and then operate the printer.

Note:

If you enable the Remote Receive feature, you can start receiving a fax just by using the connected telephone.

Related Information

→ "Making Basic Fax Settings Using the Fax Setting Wizard" on page 102

Faxing

→ "Receiving Faxes Manually" on page 111
→ "Receiving Faxes Using a Connected Telephone (Remote Receive)" on page 111

Settings for the Answering Machine

You need settings to use an answering machine.

☐ Set the Receive Mode of the printer to Auto.

☐ Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering machine. Otherwise, the answering machine cannot receive voice calls to record voice messages. See the manuals that came with the answering machine for its settings.

The Rings to Answer setting may not be displayed depending on the region.

Related Information

→ "Fax Settings" on page 35

Various Ways of Receiving Faxes

Receiving Faxes Manually

When you connect a telephone and set the Receive Mode setting of the printer to Manual, follow the steps below to receive faxes.

1. When the telephone rings, pick up the handset.

2. When you hear a fax tone, press Start Fax on the LCD screen of the printer.

Note: If you enable the Remote Receive feature, you can start receiving a fax just by using the connected telephone.

1. Press Receive.

2. Press the ◊ button, and then hang up the handset.

Related Information

→ "Receiving Faxes Using a Connected Telephone (Remote Receive)" on page 111

→ "Making Paper Source Settings to Receive Faxes" on page 104

Receiving Faxes Using a Connected Telephone (Remote Receive)

To receive a fax manually, you need to operate the printer after you pick up the handset of the telephone. By using the Remote Receive feature, you can start receiving a fax just by operating the phone.

The Remote Receive feature is available for telephones that support tone dialing.

Faxing

Related Information

→ "Receiving Faxes Manually" on page 111

Setting Up Remote Receive

1. Enter Setup from the home screen.
2. Select System Administration > Fax Settings > Receive Settings > Remote Receive.
3. After enabling Remote Receive, enter a two digit code (0 to 9, *, and # can be entered) in the Start Code field.
4. Press OK.

Using Remote Receive

1. When the telephone rings, pick up the handset.
2. When you hear a fax tone, enter the start code using the telephone.
3. After confirming that the printer has started receiving the fax, hang up the handset.

Receiving Faxes by Polling (Polling Receive)

You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a document from a fax information service. However, if the fax information service has an audio guidance feature that you need to follow to receive a document, you cannot use this feature.

Note:

To receive a document from a fax information service that uses audio guidance, just dial the fax number using the On Hook feature or the connected telephone, and operate the phone and the printer following the audio guidance.

1. Enter Fax from the home screen.
2. Select Menu > Polling Receive, and then enable the function.
3. Enter the fax number.
   Note:
   When Direct Dialing Restrictions in Security Settings is enabled, you can only select fax recipients from the contact list or the sent fax history. You cannot manually enter a fax number.
4. Press the ◊ button.

Related Information

→ "Sending Faxes After Confirming the Recipient's Status" on page 106
→ "Sending Faxes Dialing from the External Phone Device" on page 106

Faxing

Saving and Forwarding Received Faxes

The printer provides the following features to save and forward received faxes.

□ Saving in the printer's inbox
☐ Saving in an external memory device
□ Saving on a computer
☐ Forwarding to another fax machine, an email address, or to a shared folder on a network

Note:

☐ The above features can be used at the same time. If you do use them all at the same time, received documents are saved to the inbox, to an external memory device, on a computer, and forwarded to the specified destination.
☐ When there are received documents that have not been read, saved or forwarded yet, the number of the unprocessed jobs is displayed on the fax mode icon.

Related Information

→ "Saving Received Faxes in the Inbox" on page 113
→ "Saving Received Faxes in an External Memory Device" on page 114
→ "Saving Received Faxes on a Computer" on page 115
→ "Forwarding Received Faxes" on page 116
→ "Notification of Unprocessed Received Faxes" on page 119

Saving Received Faxes in the Inbox

You can set to save received faxes in the printer's inbox. Up to 100 documents can be saved. If you use this feature, received documents are not automatically printed. You can view them on the printer's LCD screen and print only when needed.

Note:

Saving 100 documents may not be possible depending on the usage conditions such as the file size of saved documents, and using of multiple fax saving features at a time.

Setting to Save Received Faxes in the Inbox

1. Enter Setup from the home screen.
2. Select System Administration > Fax Settings > Output Settings > Fax Output.
3. Check the current settings displayed on the screen, and press Settings.
4. Select Save to Inbox > Yes.
5. Select the option to use when the inbox is full.

□ Receive and print faxes: The printer prints all received documents that cannot be saved in the Inbox.

☐ Reject incoming faxes: The printer does not answer incoming fax calls.

Faxing

Checking the Received Faxes on the LCD Screen

1. Enter Fax from the home screen.

Note:

When there are received faxes that have not been read, the number of unread documents is displayed on the fax mode icon on the home screen.

1. Select Open Inbox.

2. If the inbox has been password protected, enter the inbox password or the administrator password.

3. Select the fax to view from the list.

The contents of the fax are displayed.

☐ Rotates the image to the right by 90 degrees.

□: Moves the screen in the direction of the arrows.

□: Reduces or enlarges.

□ △ ▽: Moves to the previous or the next page.

☐ View: Displays or hides the operation icons.

☐: Deletes the previewed documents.

1. Press Menu, select whether to print or delete the document you have viewed, and then follow the on-screen instructions.

Important:

If the printer runs out of memory, receiving and sending faxes may be disabled. Delete documents that you have already read or printed.

Related Information

→ "Notification of Unprocessed Received Faxes" on page 119
→ "Fax Settings" on page 35

Saving Received Faxes in an External Memory Device

You can set to convert received documents into PDF format and save them in an external memory device connected to the printer. You can also set to automatically print the documents while saving them in the memory device.

Important:

Keep the memory device connected to the printer as long as possible. If you leave the device disconnected, the printer temporarily saves received documents and may result in a memory full error that disables sending and receiving faxes. While the printer is temporarily saving documents, the number of unsaved jobs is displayed on the fax mode icon on the home screen.

Faxing

1. Connect an external memory device to the printer.
2. Enter Setup from the home screen.
3. Select System Administration > Fax Settings > Output Settings > Fax Output.

4. Check the current settings displayed on the screen, and press Settings.

5. Select Other Settings > Create Folder to Save.

6. Check the message on the screen and then press Create.

A folder to save received documents is created in the memory device.

1. Press the ↗ button to return to the Fax Output screen.

2. Select Save to Memory Device > Yes. To print the documents automatically while saving them in the memory device, select Yes and Print.

Related Information

→ "Notification of Unprocessed Received Faxes" on page 119

Saving Received Faxes on a Computer

You can set to convert received documents into PDF format and save them on a computer connected to the printer. You can also set to automatically print the documents while saving them on the computer.

You need to use FAX Utility to make the setting. Install FAX Utility on the computer.

The Windows FAX Utility instructions differ depending on the version being used. This document provides the instructions for Version 1.XX. For Windows FAX Utility Version 2.XX, see Basic Operations in the FAX Utility Online Help. To check which version you are using, right-click the FAX Utility title bar, and then click Version Information.

Important:

☐ Set the printer's receive mode to Auto.
Received documents are saved in the printer's memory temporarily before the documents are saved on the computer that is set to save the faxes. Because a memory full error disables sending and receiving faxes, keep the computer that is set to save the faxes turned on. The number of documents that have saved in the printer's memory temporarily is displayed on the fax mode icon on the home screen.

1. Start FAX Utility on the computer connected to the printer.

2. Open the setting screen of FAX Utility.

Note:

If a password entry screen is displayed, enter the password. If you do not know the password, contact your printer administrator.

Windows

Click Fax Settings for Printer, select the printer, and then click Received Fax Output Settings.

Faxing

□ Mac OS X

Click Fax Receive Monitor, select the printer, and then click Received Fax Output Settings.

1. Click Save faxes on this computer, and then click Browse to specify the folder to save received documents.

Note:

If you have configured the Services > MS Network setting of Web Config to perform user authentication for sharing files and saving received faxes on the computer, register the user name and password set for user authentication to the computer.

Windows:

Click Save. Enter the user name and password, and save them on the screen displayed.

□ Mac OS X:

If you are sending settings to the printer in the next step, a message informing you that user authentication is required is displayed. Click OK to display the user authentication entry screen. Enter the user name and password, and then select Remember this password in my keychain to register the authentication information. Once you have registered the authentication information to the keychain, the user authentication entry screen is not displayed from the next time.

1. Make the other settings as necessary.

Note:

For details on the setting items and the procedure, see the FAX Utility help settings screen.

1. Send the settings information to your printer.

Windows

Click OK.

□ Mac OS X

Click Send.

If you want to save and print at the same time, go to the next step.

1. On the printer's control panel, select Setup > System Administration > Fax Settings > Output Settings.

2. On the Fax Output screen, select Settings, Save to Computer, and then select Yes and Print.

Note:

To stop saving received document on the computer, set Save to Computer to No. You can also use FAX Utility to change the setting, however, changing from FAX Utility is not allowed while there are received faxes that have not been saved on the computer.

Related Information

→ "Setting Receiving Mode" on page 110
→ "FAX Utility" on page 153
→ "Notification of Unprocessed Received Faxes" on page 119
→ "Restricting Access to an External USB Device From a Computer" on page 221

Forwarding Received Faxes

You can set to forward received documents to another fax machine, or convert the documents into PDF format and forward them to a shared folder on a network or to an email address. Forwarded documents are deleted from

Faxing

the printer. First register the forwarding destinations to the contacts list. To forward to an email address, you also need to configure the email server settings.

Note:

☐ Color documents cannot be forwarded to another fax machine. They are processed as documents that failed to be forwarded.
Before you use this feature, make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from System Administration > Common Settings.

1. Enter Setup from the home screen.

2. Select System Administration > Fax Settings > Output Settings > Fax Output.

3. Check the current settings displayed on the screen, and press Settings.

4. Select Forward > Yes.

Note:

To print the documents automatically while forwarding them, select Yes and Print.

1. Select Other Settings > Where to Forward.

2. Select forwarding destinations from the contacts list.

Note:

☐ Press View to sort the contacts by printer's feature.

☐ You can specify up to five forwarding destinations. Press the check box to select the destination. Press the box again to cancel the selection.

1. When finished selecting forwarding destinations, press Proceed.

2. Check that the forwarding destinations you selected are correct, then press Close.

3. Select Options When Forwarding Failed.

4. Select whether to print received documents or save them in the printer's inbox when forwarding them is failed.

Important:

When you set to save documents that failed to be forwarded in the inbox, you should delete the documents from the inbox once they have been checked. While there are documents waiting or that have failed to be forwarded, the number of unfinished jobs is displayed on the fax mode icon on the home screen.

1. When forwarding to an email address, you can specify a subject for the email. Select Email Subject to Forward, and enter the subject.

Note:

☐ If you have selected a shared folder on a network or an email address as the forwarding destination, we recommend that you test if you can send a scanned image to the destination in the scan mode. Select Scan > Email, or Scan > Network Folder/FTP from the home screen, select the destination, and then start scanning.
☐ You can set to receive a new fax notification on a Windows computer when received documents are saved to a shared folder on a network. Use FAX Utility to make the settings. For details, see the help of FAX Utility.

Related Information

→ "System Administration" on page 31

Faxing

→ "Managing Contacts" on page 56
→ "Using an Email Server" on page 222
→ "Checking the Received Faxes on the LCD Screen" on page 114
→ "Notification of Unprocessed Received Faxes" on page 119
→ "Scanning to an Email" on page 87
→ "Scanning to a Network Folder or FTP Server" on page 88
→ "FAX Utility" on page 153

Using Other Faxing Features

Printing Fax Report and List

Printing Fax Report Manually

1. Enter Fax from the home screen.
2. Select Menu > Fax Report.
3. Select the report to print, and then follow the on-screen instruction.

Note: You can change the report format. From the home screen, select Setup > System Administration > Fax Settings > Output Settings, and then change the Attach Image to Report or Report Format settings.

Related Information

→ "Fax Mode" on page 27
→ "Fax Settings" on page 35

Setting Up to Print Fax Reports Automatically

You can make settings to print the following fax reports automatically.

Transmission Report

From the home screen, select Setup > System Administration > Fax Settings > User Default Settings > Transmission Report, and then select Print or Print on Error.

Note:

To change the setting when sending a fax, press Menu on the fax top screen, and then select Fax Send Settings > Transmission Report.

Forwarding Report

From the home screen, select Setup > System Administration > Fax Settings > Output Settings > Forwarding Report, and then select Print or Print on Error.

Faxing

Fax Log

From the home screen, select Setup > System Administration > Fax Settings > Output Settings > Fax Log Auto Print, and then select On(Every 30) or On(Time).

Related Information

→ "Fax Mode" on page 27
→ "Fax Settings" on page 35

Setting Security for Faxing

You can make security settings to prevent sending a fax to the wrong recipient, or prevent received documents from being leaked or lost. You can also delete backed-up fax data.

1. Enter Setup from the home screen.
2. Select System Administration > Fax Settings > Security Settings.
3. Select the menu, and then make the settings.

Related Information

→ "Fax Settings" on page 35

Checking Fax Jobs

Notification of Unprocessed Received Faxes

When there are unprocessed received documents, the number of unprocessed jobs is displayed on the fax mode icon on the home screen. See the table below for a definition of the "unprocessed".

Copy Scan Fax Presets Memory Device Contacts Epson Connect Eco Mode Setup

Note:

If you are using more than one of the fax output settings, the number of unprocessed jobs may be displayed as "2" or "3" even if only one fax has been received. For example, if you have set to save faxes in the inbox and on a computer and one fax is received, the number of unprocessed jobs is displayed as "2" if the fax has not been saved to the inbox and on a computer.

Faxing

Received Fax Output Setting	Unprocessed Status
Printing^*1	Received documents are waiting to be printed or printing is in progress.
Saving in the inbox	There are unread received documents in the inbox.
Saving in an external memory device	There are received documents that have not been saved in the device because there is no device containing a folder specifically created to save received documents connected to the printer or for other reasons.
Saving on a computer	There are received documents that have not been saved on the computer because the computer is in sleep mode or for other reasons.
Forwarding	There are received documents that have not been forwarded or failed to be forwarded *2.

*1 : When you have set none of the fax output settings, or when you have set to print received documents while saving them in an external memory device or a computer.
*2 : When you have set to save documents that could not be forwarded in the inbox, there are unread documents that failed to be forwarded in the inbox. When you have set to print documents that failed to be forwarded, printing is not complete.

Related Information

→ "Saving Received Faxes in the Inbox" on page 113
→ "Saving Received Faxes in an External Memory Device" on page 114
→ "Saving Received Faxes on a Computer" on page 115
→ "Forwarding Received Faxes" on page 116
→ "Checking the Received Faxes on the LCD Screen" on page 114
→ "Checking Fax Jobs in Progress" on page 120

Checking Fax Jobs in Progress

You can check, cancel, print, resend, or delete the following fax documents.

□ Received documents that have not been printed yet.
□ Documents that have not be sent yet
□ Documents stored using Polling Send or Store Fax Data.
□ Documents that have failed to be sent (if you have enabled Save Failure Data)
□ Received documents that have not been saved on a computer or in an external memory device

1. Press the i button.
2. Select Job Monitor, and then select Communication Job or Print Job.
3. Select a job to check.

Checking the Fax Job History

You can check the history of sent or received fax jobs. The received fax logs include the received documents so that you can reprint them. You cannot print or resend sent documents from the sent log.

1. Press the i button.

Faxing

1. Select Job History, and then select Receive Job or Send Job.

2. Select a job to check.

Note:

All the received documents are stored in Job History so that you can reprint them, but they are deleted in chronological order when the printer runs out of memory.

Checking the Received Documents in the Inbox

You can check received documents stored in the printer's inbox.

1. Press the i button.

2. Select Job Storage and then select Inbox.

Note:

Press Menu to display menus for printing or deleting all the documents in the inbox.

1. Select a fax to check.

The content of the document is displayed.

Note:

☐ Press Menu, and then select Details to see detailed information such as the date and time, and the sender.

☐ The printer cannot receive and send faxes when the memory is full. We recommend deleting the viewed or printed documents.

Replacing Ink Cartridges and Other Consumables

Checking the Status of the Remaining Ink and the Maintenance Box

You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer.

Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel

1. Press the i button on the control panel.
2. Select Printer Information.

Note:

The indicator on the far right indicates the available space in the maintenance box.

Checking the Status of the Remaining Ink and the Maintenance Box - Windows

1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.

Note:

If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

Related Information

→ "Windows Printer Driver" on page 149

Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS X

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.

Replacing Ink Cartridges and Other Consumables

Ink Cartridge Codes

Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.

The following are the codes for genuine Epson ink cartridges.

Black	Cyan	Magenta	Yellow
T9081	T9082	T9083	T9084
T9071	T9072	T9073	T9074

Note:

☐ Not all cartridges are available in all regions.
☐ For users in Europe, visit the following website for information on Epson's ink cartridge yields.

http://www.epson.eu/pageyield

Ink Cartridge Handling Precautions

Read the following instructions before replacing ink cartridges.

Handling precautions

☐ Store ink cartridges at normal room temperature and keep them away from direct sunlight.
☐ Epson recommends using the ink cartridge before the date printed on the package.
☐ For best results, use up ink cartridge within six months of installation.
☐ After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.
☐ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.

Diagram showing a device with a prohibition symbol indicating no protection or disapproval.

☐ Install all ink cartridges; otherwise you cannot print.
☐ Do not move the print head by hand; otherwise, you may damage the printer.
☐ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
☐ Do not leave the printer with the ink cartridges removed; otherwise, ink remaining in the print head nozzles may dry out and you may not be able to print.
☐ If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and dust. Store the ink cartridge in the same environment as the printer. Because the ink supply port is equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers or plugs.

Replacing Ink Cartridges and Other Consumables

☐ Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges.
☐ This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the printer before it is expended, you can still use the cartridge after reinserting it back into the printer.
☐ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates to replace the cartridge. The yields quoted for you do not include this reserve.
☐ Although the ink cartridges may contain recycled materials, this does not affect printer function or performance.
☐ Specifications and appearance of the ink cartridge are subject to change without prior notice for improvement.
☐ Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally.
☐ Do not drop or knock it against hard objects; otherwise, the ink may leak.
☐ You cannot use the cartridges that came with the printer for the replacement.
☐ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the frequency of your prints and environmental conditions such as temperature.

Consumption of Ink

☐ To maintain optimum print head performance, some ink is consumed from all cartridges not only during printing but also during maintenance operations such as print head cleaning.
☐ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the paper type or print quality settings. This is because a mixture of color inks is used to create black.
☐ The ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce high quality printouts, the print head in your printer will be fully charged with ink. This one-off process consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges.

Replacing Ink Cartridges

1. Open the front cover.

Diagram of a printer internal structure showing a paper holder with a black arrow indicating rotation (no text or symbols present)

Replacing Ink Cartridges and Other Consumables

1. Push the ink cartridge that you want to replace.

The ink cartridge will pop out slightly.

Illustration of a hand inserting a component into a file drawer (no text or symbols)

1. Remove the ink cartridge from the printer.

Line drawing of a hand inserting a rectangular object into a file drawer (no text or symbols)

1. Remove the new ink cartridge from its package.

Diagram showing a folded paper or plastic box being rotated by an arrow, next to a separate 3D block (no text or symbols)

Important:

Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.

Diagram showing a device with a hand blocking a device, accompanied by a prohibition symbol.

Replacing Ink Cartridges and Other Consumables

1. Shake the ink cartridge horizontally for 5 seconds, moving it back and forth about 10 cm 15 times.

Illustration of a hand holding a rectangular object with an upward arrow, indicating motion or force (no text or symbols)

1. Insert the cartridge into the printer until it clicks.

Note:

If Check is displayed on the control panel, press it to check if the cartridges are installed correctly.

1. Close the front cover.

Related Information

→ "Ink Cartridge Codes" on page 123
→ "Ink Cartridge Handling Precautions" on page 123

Maintenance Box Code

Epson recommends the use of a genuine Epson maintenance box.

The following is the code for the genuine Epson maintenance box.

T6712

Maintenance Box Handling Precautions

Read the following instructions before replacing the maintenance box.

☐ Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and printing.
☐ Do not remove the film on the top of the box; otherwise ink may leak.
☐ Do not tilt the used maintenance box until after it is sealed in the plastic bag; otherwise ink may leak.
☐ Keep the maintenance box out of direct sunlight.
☐ Do not replace the maintenance box during printing; otherwise, ink may leak.
☐ Do not reuse a maintenance box which has been removed and left detached for a long period. Ink inside the box will have solidified and no more ink can be absorbed.

Replacing a Maintenance Box

In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the

Replacing Ink Cartridges and Other Consumables

maintenance box has reached its limit. Whether and how often this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing. The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user-serviceable part.

Note:

When it is full, you cannot print until the maintenance box is replaced to avoid ink leakage. However, you can perform operations such as sending faxes and saving data to an external USB device.

1. Remove the new maintenance box from its package.

Important:

☐ Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and printing.
☐ Do not remove the film on the top of the box; otherwise ink may leak.

Note:

A transparent bag for the used maintenance box is provided with the new maintenance box.

1. Open rear cover 1.

Diagram of a computer case with a black arrow indicating a loading or movement process (no text or symbols present)

1. Remove the used maintenance box.

Hand inserting a component into a device panel (no text or symbols visible)

1. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut.

Illustration of a toaster oven with a cloth partially covering its lid (no text or symbols)

Replacing Ink Cartridges and Other Consumables

Important:

☐ Do not remove the film on the top of the maintenance box.
☐ Do not tilt the used maintenance box until after it is sealed in the plastic bag; otherwise ink may leak.

1. Insert the new maintenance box all the way into the printer.
2. Close rear cover 1.

Related Information

→ "Maintenance Box Code" on page 126
→ "Maintenance Box Handling Precautions" on page 126

Maintenance Rollers Codes

Epson recommends the use of genuine Epson maintenance rollers.

The following are the codes.

Maintenance rollers of paper cassette 1: S210046

Maintenance rollers of paper cassette 2 to 3: S210047

Replacing Maintenance Rollers in Paper Cassette 1

There are two places for replacing the maintenance rollers: on the back of the printer (two rollers) and on the paper cassette (one roller).

1. Remove the new maintenance rollers from their package.

Important:

☐ The maintenance rollers for the paper cassette 1 and paper cassette 2 to 3 are different. Check the direction of the arrow at the center of the maintenance rollers, and make sure the maintenance rollers are the ones for paper cassette 1. If you attach the wrong rollers, the printer may not feed the paper.

Diagram showing a circular target with radial arrows pointing to a central point, next to a rectangular button with an arrow (no text or symbols)

☐ Be careful not to stain the surface of the maintenance rollers. If dust collects on the surface of the maintenance rollers, clean the rollers by using a soft and dry cloth.

1. Turn off the printer by pressing the ⏻ button, and then unplug the power cord.

Replacing Ink Cartridges and Other Consumables

1. Pull out paper cassette 1.

Diagram showing printer operation steps with labeled parts: first press and second tray.

1. Turn the printer around, and open rear cover 1.

Diagram of a device's internal structure showing a black arrow pointing to a rectangular opening (no text or symbols present)

1. Pull out rear cover 2.

Illustration of hands inserting a printer into a machine (no text or symbols visible)

User's Guide

Replacing Ink Cartridges and Other Consumables

1. Remove the cover inside the back of the printer.

Diagram showing two steps of printer or printer assembly process with numbered annotations

1. Slide out the two used maintenance rollers, and remove them.

Diagram illustrating a mechanical assembly process with labeled steps and directional arrows indicating motion or movement.

1. Insert two new maintenance rollers until they click into place.

Diagram of a mechanical device with arrows indicating flow or movement, showing internal components and motion (no text or symbols)

Note:

Insert the maintenance rollers by rolling them so that you can insert them smoothly.

1. Reattach the cover inside the back of the printer.

Diagram illustrating printer press operation with labeled steps and component illustrations

User's Guide

Replacing Ink Cartridges and Other Consumables

1. Hold up the maintenance roller for the paper cassette by rolling it up, and then remove it.

Diagram illustrating a mechanical assembly process with labeled steps ① and ② showing transformation from a housing to a component.

1. Install the new maintenance roller in the paper cassette.

Technical line drawing showing hands assembling a mechanical component (no text or symbols)

1. Hold down the maintenance roller firmly.

Technical diagram showing two mechanical components with labeled parts, including a numbered step and directional arrows indicating motion or assembly.

1. Insert rear cover 2, close rear cover 1, and then insert the paper cassette.

2. Turn on the printer, select Setup>Maintenance>Maintenance Roller Information>Reset Maintenance Roller Counter, and then select the paper cassette in which you replaced the maintenance rollers.

Related Information

→ "Maintenance Rollers Codes" on page 128

Replacing Maintenance Rollers in Paper Cassette 2 to 3

There are two places for replacing the maintenance rollers: on the back of the printer (two rollers) and on the paper cassette (one roller).

1. Remove the new maintenance rollers from their package.

Important:

☐ The maintenance rollers for the paper cassette 1 and paper cassette 2 to 3 are different. Check the direction of arrow on the center of the maintenance rollers, and make sure the maintenance rollers are the ones for paper cassette 2 to 3. If you attach the wrong rollers, the printer may not feed the paper.

Diagram showing a circular target with an arrow pointing to the center, next to a rectangular button with an arrow (no text or symbols)

☐ Be careful not to stain the surface of the maintenance rollers. If the dust collects on the surface of the maintenance rollers, clean the rollers by using a soft and dry cloth.

1. Turn off the printer by pressing the ⏻ button, and then unplug the power cord.
2. Pull out the paper cassette for which you want to replace the rollers.

Technical line drawing of a printer internal structure with an open base case (no text or symbols)

User's Guide

Replacing Ink Cartridges and Other Consumables

1. Turn the printer around, and then open the printer's rear cover.

Diagram of a mechanical component with a curved arrow indicating rotation or force direction (no text or symbols)

1. Remove the screws by a screwdriver and remove the cover on the rear of inside the printer.

Diagram showing two labeled components of a device or machine, with arrows indicating movement and assembly steps.

1. Slide out two used maintenance rollers, and remove both of them.

Technical diagram showing mechanical assembly steps with numbered instructions and directional arrows

1. Insert two new maintenance rollers until they click into place.

Mechanical assembly diagram showing gear and shaft components with directional arrows (no text or labels)

Replacing Ink Cartridges and Other Consumables

Note:

Insert the maintenance rollers by rolling them so that you can insert them smoothly.

1. Hold up the maintenance roller for the paper cassette by rolling it up, and then remove it.

Diagram illustrating the process of a device's internal structure, showing transformation from a housing component to a device with labeled parts.

1. Install the new maintenance roller in the paper cassette.

Technical line drawing showing hands assembling a mechanical component (no text or symbols)

1. Hold down the maintenance roller firmly.

Technical diagram showing two mechanical components with labeled parts, including a numbered step and directional arrows indicating motion or assembly.

1. Fasten the screws to attach the cover back on, and close the rear cover.

2. Insert the paper cassette.

3. Turn on the printer, select Setup > Maintenance > Maintenance Roller Information > Reset Maintenance Roller Counter, and then select the paper cassette in which you replaced the maintenance rollers.

Replacing Ink Cartridges and Other Consumables

Related Information

→ "Maintenance Rollers Codes" on page 128

Temporarily Printing with Black Ink

When color ink is expended and black ink still remains, you can use the following settings to continue printing for a short time using only black ink.

☐ Type of paper: plain papers, Envelope

□ Color: Grayscale

☐ EPSON Status Monitor 3: Enabled (for Windows only)

Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible.

Note:

☐ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

☐ The available period varies depending on the usage conditions.

Replacing Ink Cartridges and Other Consumables

Temporarily Printing with Black Ink - Windows

1. When the following window is displayed, cancel printing.

EPSON Status Monitor 3 : EPSON XXXXXX

Color cartridge(s) need to be replaced. Black printing is temporarily available.

Epson recommends the genuine Epson cartridges listed above. Click [Replace Cartridge] for ink cartridge replacement instructions or click [Close] to see Status Monitor.

You can cancel the job and reprint in black ink using the following settings:

- Paper Type: plain papers or Envelope

- Color: Grayscale

If [Cancel] is not displayed, cancel the print job from the control panel on the product.

You can temporarily continue printing. To print with other settings, replace the expended cartridge(s).

Replace Cartridge...

Cancel

Close

EPSON Status Monitor 3

The settings you selected are not available.

Black printing is temporarily available using the following settings:

- Paper Type: plain papers or Envelope

- Color: Grayscale

To print with other settings, please replace the expended cartridge(s).

Cancel Print

Note:

If you cannot cancel printing from the computer, cancel using the printer's control panel.

1. Access the printer driver window.

2. Select plain papers or Envelope as the Paper Type setting on the Main tab.

3. Select Grayscale.

4. Set the other items on the Main and More Options tabs as necessary, and then click OK.

5. Click Print.

6. Click Print in Black in the window displayed.

Replacing Ink Cartridges and Other Consumables

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "Printing Basics - Windows" on page 59

Temporarily Printing with Black Ink - Mac OS X

Note:

To use this feature through a network, connect with Bonjour.

1. Click the printer icon in the Dock.
2. Cancel the job.
   Note:
   If you cannot cancel printing from the computer, cancel using the printer's control panel.
3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver).
4. Select On as the Permit temporary black printing setting.
5. Access the print dialog.
6. Select Print Settings from the pop-up menu.
7. Select plain papers or Envelope as the Media Type setting.
8. Select Grayscale.
9. Set the other items as necessary.
10. Click Print.

Related Information

→ "Canceling Printing - Mac OS X" on page 85
→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "Printing Basics - Mac OS X" on page 61

Conserving Black Ink when the Black Ink Is Low (for Windows Only)

When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to create black. You can continue printing while preparing a replacement black ink cartridge.

Replacing Ink Cartridges and Other Consumables

This feature is only available when you select the following settings in the printer driver.

□ Paper Type: plain papers
□ Quality: Standard
☐ EPSON Status Monitor 3: Enabled

Note:

☐ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
☐ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
☐ To maintain the quality of the print head, black ink is also consumed.

EPSON Status Monitor 3

Black ink is low. You can extend black ink cartridge life by printing with a mixture of other colors to create composite black. Do you want to do this for the current print job?

Yes

No

Disable this feature

Options	Description
Yes	Select to use a mixture of color inks to create black. This window is displayed the next time you print a similar job.
No	Select to continue using the remaining black ink. This window is displayed the next time you print a similar job.
Disable this feature	Select to continue using the remaining black ink. This window is not displayed until you replace the black ink cartridge and it runs low again.

Improving Print and Scan Quality

Improving Print and Scan Quality

Checking and Cleaning the Print Head

If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the computer.

Important:

Do not open the front cover or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print.

Note:

☐ Because print head cleaning uses some ink, clean the print head only if quality declines.
☐ When ink is low, you may not be able to clean the print head. Replace the ink cartridge first.
☐ If print quality has not improved after repeating nozzle check and head cleaning about four times, wait for at least six hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend to turn off the printer. If print quality has still not improved, contact Epson support.
☐ To prevent the print head from drying out, always turn the printer off by pressing the ⏻ button.
☐ To keep the print head operating at its best, we recommend printing a few pages on a regular basis.

Checking and Cleaning the Print Head - Control Panel

1. Load A4-size plain paper in the printer.
2. Enter Setup from the home screen.
3. Select Maintenance > Print Head Nozzle Check.
4. Follow the on-screen instructions to print the nozzle check pattern.

Note:

The test pattern may vary by model.

1. Compare the printed check pattern with the sample shown below.

☐ All lines are printed: The print head nozzles are not clogged. Close the nozzle check feature.

Pure geometric lines forming a zigzag pattern without any text, numbers, or symbols

User's Guide

Improving Print and Scan Quality

☐ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step.

Pure geometric lines forming a grid-like pattern without any text, numbers, or symbols

1. Follow the on-screen instructions to clean the print head.

2. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

Related Information

→ "Loading Paper in the Paper Cassette" on page 45

→ "Loading Paper in the Rear Paper Feed" on page 47

Checking and Cleaning the Print Head - Windows

1. Load A4-size plain paper in the printer.

2. Access the printer driver window.

3. Click Nozzle Check on the Maintenance tab.

4. Follow the on-screen instructions.

Related Information

→ "Loading Paper in the Paper Cassette" on page 45

→ "Loading Paper in the Rear Paper Feed" on page 47

→ "Windows Printer Driver" on page 149

Checking and Cleaning the Print Head - Mac OS X

1. Load A4-size plain paper in the printer.

2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

3. Click Options & Supplies > Utility > Open Printer Utility.

4. Click Nozzle Check.

5. Follow the on-screen instructions.

Improving Print and Scan Quality

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47

Aligning the Print Head

If you notice a misalignment of vertical lines or blurred images, align the print head.

1. Load A4-size plain paper in the printer.
2. Enter Setup from the home screen.
3. Select Maintenance > Print Head Alignment.
4. Select one of the alignment menus and follow the on-screen instructions to print a pattern for alignment.

☐ Ruled Line Alignment: Select this if vertical lines look misaligned.
☐ Vertical Alignment: Select this if your printouts look blurry.
☐ Horizontal Alignment: Select this if you see horizontal banding at regular intervals.

1. Follow the on-screen instructions to align the print head.

Note:

The alignment patterns may be slightly different from the actual ones, but the procedures are the same.

☐ Ruled Line Alignment: Find and enter the number for the pattern that has the least misaligned vertical line.

3 4 5

☐ Vertical Alignment: Find and enter the number for the most solid pattern in each group.

1

Improving Print and Scan Quality

☐ Horizontal Alignment: Find and enter the number for the least separated or overlapping pattern in each group.

1 2 3

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47

Improving Horizontal Streaks

If your printouts contain horizontal banding or streaks after trying Print Head Cleaning and Horizontal Alignment, finely tune the horizontal alignment.

1. Enter Setup from the home screen.
2. Select Maintenance > Improve Horizontal Streaks.
3. Follow the on-screen instructions to perform horizontal alignment.

Cleaning the Paper Path

When the printouts are smeared or scuffed, clean the roller inside.

Important:

Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint.

1. Make sure there is no dust or stains on the scanner glass and the document cover.
2. Load A4-size plain paper in the paper source that you want to clean.
3. Enter Setup from the home screen.
4. Select Maintenance > Paper Guide Cleaning.
5. Select the paper source, and then follow the on-screen instructions to clean the paper path.

Improving Print and Scan Quality

1. Repeat this procedure until the paper is not smeared with ink. If the printouts are still smeared or scuffed, clean the other paper sources.

Note:

If the rear paper feed has a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper, you may be able to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper. When using the cleaning sheet, load the sheet in the rear paper feed following the instructions that came with the sheet. If a paper setup screen is displayed, leave the paper settings as they are.

Related Information

→ "Loading Paper in the Rear Paper Feed" on page 47

Cleaning the ADF

When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly, clean the ADF.

Important:

Never use alcohol or thinner to clean the printer. These chemicals can damage the printer.

1. Open the ADF cover.

Diagram showing printer operation steps with numbered instructions for file handling

User's Guide

Improving Print and Scan Quality

1. Use a soft, dry, clean cloth to clean the roller and the interior of the ADF.

Line drawing of a printer internal structure with an inset showing a cylindrical component (no text or symbols)

1. Open the document cover.

Line drawing of a printer with an open lid and arrow indicating rotation (no text or symbols)

Improving Print and Scan Quality

1. Clean the part that is shown in the illustration.

Line drawing of an open printer with internal compartments and a lid (no text or symbols)

Note:

☐ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid.
☐ Do not press the glass surface too hard.
☐ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.

Cleaning the Scanner Glass

When the copies or scanned images are smeared or scuffed, clean the scanner glass.

Important:

Never use alcohol or thinner to clean the printer. These chemicals can damage the printer.

Improving Print and Scan Quality

1. Open the document cover.

Line drawing of a printer with an open lid and arrow indicating rotation (no text or symbols)

2. Use a soft, dry, clean cloth to clean the surface of the scanner glass.

Note:

☐ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid.

☐ Do not press the glass surface too hard.

☐ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.

Applications and Network Service Information

Applications and Network Service Information

Epson Connect Service

By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere.

The features available on the Internet are as follows.

Email Print	Epson iPrint remote print	Scan to Cloud	Remote Print Driver
√	√	√	√

See the Epson Connect portal website for details.

https://www.epsonconnect.com/

http://www.epsonconnect.eu (Europe only)

Web Config

Web Config is an application that runs on a Web browser, such as Internet Explorer and Chrome, from a computer or smart device. You can confirm the printer status or change the network service and printer settings. To use Web Config, connect the computer or device to the same network as the printer.

Note:

The following browsers are supported.

OS	Browser
Windows XP or later	Internet Explorer 8 or later, Firefox*, Chrome*
Mac OS X v10.5.8 or later	Safari*, Firefox*, Chrome*
iOS*	Safari*
Android 2.3 or later	Default browser
Chrome OS*	Default browser

* Use the latest version.

Running Web Config on a Web Browser

1. Check the printer's IP address.

Press the network icon (for example 50 ) from the home screen, and then check the printer's IP address.

Applications and Network Service Information

1. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.

Format:

IPv4: http://the printer's IP address/

IPv6: http://[the printer's IP address]/

Examples:

IPv4: http://192.168.100.201/

IPv6: http://[2001:db8::1000:1]/

Note:

Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint.

Related Information

→ "Printing Using Epson iPrint" on page 81

Running Web Config on Windows

When connecting a computer to the printer using WSD, follow the steps below to run Web Config.

1. Access the devices and printers screen in Windows.

☐ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound (or Hardware).
☐ Windows 7/Windows Server 2008 R2 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound.
Windows Vista/Windows Server 2008 Click the start button, and select Control Panel > Printers in Hardware and Sound.

1. Right-click on your printer and select Properties.

2. Select the Web Service tab and click the URL.

Running Web Config on Mac OS X

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
2. Click Options & Supplies> Show Printer Webpage.

Necessary Applications

Windows Printer Driver

The printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.

Note:

You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab.

Accessing the printer driver from applications

To make settings that apply only to the application you are using, access from that application.

Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.

Note:

Operations differ depending on the application. See the application's help for details.

Accessing the printer driver from the control panel

To make settings that apply to all of the applications, access from the control panel.

☐ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.

□ Windows 7/Windows Server 2008 R2

Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer and select Printing preferences.

□ Windows Vista/Windows Server 2008

Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Select printing preferences.

☐ Windows XP/Windows Server 2003 R2/Windows Server 2003

Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-click on your printer and select Printing preferences.

Starting the utility

Access the printer driver window. Click the Maintenance tab.

Restricting Settings for the Windows Printer Driver

You can lock some settings of the printer driver so that other users cannot change them.

Note:

Log on to your computer as an administrator.

Applications and Network Service Information

1. Open the Optional Settings tab in printer properties.

Windows 8.1/Windows 8/Windows Server 2012 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printer properties. Click the Optional Settings tab.
Windows 7/Windows Server 2008 R2 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, and then select Printer properties. Click the Optional Settings tab.
Windows Vista/Windows Server 2008 Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer, and then select Properties. Click the Optional Settings tab.
Windows XP/Windows Server 2003 R2/Windows Server 2003 Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-click on your printer, and then select Properties. Click the Optional Settings tab.

1. Click Driver Settings.
2. Select the feature that you want to restrict.

See the online help for explanations of the setting items.

1. Click OK.

Making Operation Settings for the Windows Printer Driver

You can make settings such as enabling EPSON Status Monitor 3.

1. Access the printer driver window.
2. Click Extended Settings on the Maintenance tab.
3. Make the appropriate settings, and then click OK.
   See the online help for explanations of the setting items.

Related Information

→ "Windows Printer Driver" on page 149

Mac OS X Printer Driver

The printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.

Accessing the printer driver from applications

Select Print from the File menu. If necessary, click Show Details (or ▼) to expand the print window.

Note:

Operations differ depending on the application. See the application's help for details.

Applications and Network Service Information

Starting the utility

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility.

Making Operation Settings for the Mac OS X Printer Driver

You can make various settings such as skipping blank pages and enabling/disabling high speed printing.

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver).
2. Make the appropriate settings, and then click OK.
   ☐ Thick paper and envelopes: Prevents the ink from smearing when printing on thick paper. However, the print speed may be slower.
   ☐ Skip Blank Page: Avoids printing blank pages.
   ☐ Quiet Mode: Prints quietly. However, the print speed may be slower.
   ☐ Permit temporary black printing: Prints only with black ink temporarily.
   ☐ High Speed Printing: Prints when the print head moves in both directions. The print speed is faster, but the quality may decline.
   ☐ Warning Notifications: Allows the printer driver to display warning notifications.
   ☐ Establish bidirectional communication: Usually, this should be set to On. Select Off when acquiring the printer information is impossible because the printer is shared with Windows computers on a network or for any other reason.
   ☐ Lower Cassette: Add the optional paper cassette units to the paper source.

Note:

The availability of these settings varies by model.

Related Information

→ "Temporarily Printing with Black Ink" on page 135

EPSON Scan (Scanner Driver)

EPSON Scan is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image.

Note:

You can also start EPSON Scan from a TWAIN-compliant scanning application.

Starting on Windows

Note:

For Windows Server operating systems, you need to install the Desktop Experience feature.

☐ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Enter the application name in the search charm, and then select the displayed icon.

User's Guide

Applications and Network Service Information

☐ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan.

Starting on Mac OS X

Note:

EPSON Scan does not support the Mac OS X fast user switching feature. Turn off fast user switching.

Select Go > Applications > Epson Software > EPSON Scan.

Document Capture Pro

Document Capture Pro is an application that allows you to configure settings for scanned images sent from the printer to a computer over a network.

Document Capture Pro is for Windows. For Mac OS X, use Document Capture, and for Windows Server, use Document Capture Pro Server.

You can configure various scan settings on the computer such as the file saving format, a folder to save, and forwarding destination, and save as a scan job. You can save up to 30 scan jobs and run those jobs from the computer or from the printer using the control panel. Select Scan > Document Capture Pro from the home screen.

See the Document Capture Pro help for details on using the application.

Starting on Windows

☐ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Enter the application name in the search charm, and then select the displayed icon.

☐ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Click the start button, and select All Programs or Programs > Epson Software > Document Capture Pro.

Starting on Mac OS X

Select Go > Applications > Epson Software > Document Capture.

PC-FAX Driver (Fax Driver)

PC-FAX driver is an application that allows you to send a document created on a separate application as a fax directly from the computer. PC-FAX driver is installed when you install FAX Utility. See the application's help for details.

Note:

☐ Windows Server operating systems are not supported.

☐ The operation differs depending on the application you used to create the document. See the application's help for details.

Accessing from Windows

In the application, select Print or Print Setup from the File menu. Select your printer (FAX), and then click Preferences or Properties.

User's Guide

Applications and Network Service Information

Accessing from Mac OS X

In the application, select Print from the File menu. Select your printer (FAX) as the Printer setting, and then select Fax Settings or Recipient Settings from the pop-up menu.

FAX Utility

FAX Utility is an application that allows you to configure various settings for sending faxes from a computer. You can create or edit the contacts list to be used when sending a fax, configure to save received faxes in PDF format on the computer, and so on. See the application's help for details.

Note:

☐ Windows Server operating systems are not supported.

Before installing the FAX Utility, make sure you have installed the printer driver for this printer; this does not include the PostScript printer driver and Epson universal printer driver.

Starting on Windows

□ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

□ Windows 7/Windows Vista/Windows XP

Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility.

Starting on Mac OS X

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.

E-Web Print (for Windows Only)

E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.

Note:

Windows Server operating systems are not supported.

Starting

When you install E-Web Print, it is displayed in your browser. Click Print or Clip.

EPSON Software Updater

EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual.

Note:

Windows Server operating systems are not supported.

Starting on Windows

□ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

Applications and Network Service Information

□ Windows 7/Windows Vista/Windows XP

Click the start button, and select All Programs (or Programs) > Epson Software > EPSON Software Updater.

Starting on Mac OS X

Select Go > Applications > Epson Software > EPSON Software Updater.

EpsonNet Config

EpsonNet Config is an application that allows you to set the network interface addresses and protocols. See the operations guide for EpsonNet Config or the application's help for more details.

Starting on Windows

☐ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Enter the application name in the search charm, and then select the displayed icon.

☐ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Click the start button, and select All Programs (or Programs) > EpsonNet > EpsonNet Config V4 > EpsonNet Config.

Starting on Mac OS X

Select Go > Applications > Epson Software > EpsonNet > EpsonNet Config V4 > EpsonNet Config.

Uninstalling Applications

Note:

Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.

Uninstalling Applications - Windows

1. Press the ⏻ button to turn off the printer.

2. Quit all running applications.

3. Open Control Panel:

☐ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel.
☐ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Click the start button and select Control Panel.

1. Open Uninstall a program (or Add or Remove Programs):

Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008 Select Uninstall a program in Programs.

Applications and Network Service Information

☐ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click Add or Remove Programs.

1. Select the application you want to uninstall.

2. Uninstall the applications:

Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008 Click Uninstall/Change or Uninstall.

☐ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click Change/Remove or Remove.

Note: If the User Account Control window is displayed, click Continue.

1. Follow the on-screen instructions.

Uninstalling Applications - Mac OS X

1. Download the Uninstaller using EPSON Software Updater.

Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.

1. Press the ⏻ button to turn off the printer.

2. To uninstall the printer driver or PC-FAX driver, select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list.

3. Quit all running applications.

4. Select Go > Applications > Epson Software > Uninstaller.

5. Select the application you want to uninstall, and then click Uninstall.

Important:

The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

Note:

If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go >Applications >Epson Software, select the application you want to uninstall, and then drag it to the trash icon.

Related Information

→ "EPSON Software Updater" on page 153

Installing Applications

If your computer is connected to a network, install the latest applications available on the website. If you are unable to download the applications from the website, install them from the software disc that came with the printer.

Note:

Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.

☐ When reinstalling an application, you need to uninstall it first.

1. Quit all running applications.

2. When installing the printer driver or EPSON Scan, disconnect the printer and the computer temporarily.

Note:

Do not connect the printer and the computer until you are instructed to do so.

1. Install the applications by following the instructions on the website below.

http://epson.sn

Note:

Install Document Capture Pro from the website below.

http://support.epson.net/

http://assets.epson-europe.com/gb/en/document_capture_pro/index.html (Europe)

Related Information

→ "Uninstalling Applications" on page 154

Installing a PostScript Printer Driver

Installing a PostScript Printer Driver Using USB Interface - Windows

1. Turn off all virus protection applications.

2. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/eppsnt.inf" file.

Note:

If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website.

http://www.epson.eu/Support (Europe)

http://support.epson.net/ (outside Europe)

1. Connect the printer to the computer with a USB cable, and then turn on the printer.

Note:

For Windows Vista/Windows XP, when the Found New Hardware screen appears, click Ask me again later.

1. Add a printer.

☐ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound, and then click Add a Printer.

Applications and Network Service Information

□ Windows 7/Windows Server 2008 R2
Click the start button, select Control Panel > View devices and printers in Hardware and Sound, and then click Add a Printer.
□ Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Printers in Hardware and Sound, and then click Add a Printer.
□ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Printers and Faxes > Add a Printer, and then click Next.

1. Add a local printer.

☐ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click The printer that I want isn't listed, select Add a local printer or network printer with manual settings, and then click Next.
☐ Windows 7/Windows Vista/Windows Server 2008 R2/Windows Server 2008
Click Add a local printer.
☐ Windows XP/Windows Server 2003 R2/Windows Server 2003
Select Local printer attached to this computer, clear Automatically detect and install my Plug and Play printer, and then click Next.

1. Select Use an existing port, select USB001 (Virtual printer port for USB), and then click Next.

2. Click Have Disk, specify the "eppsnt.inf" file that is on the software disc or that you have downloaded from the website, and then click OK.

3. Select your printer, and then click Next.

4. Follow the on-screen instructions for the rest of the installation.

Installing a PostScript Printer Driver Using Network Interface - Windows

1. Select Setup > Network Status > Wired LAN/Wi-Fi Status on the control panel, and then confirm the IP address.
2. Turn off all virus protection applications.
3. Turn on the printer.
4. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/eppsnt.inf" file.

Note:

If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website.

http://www.epson.eu/Support (Europe)

http://support.epson.net/ (outside Europe)

Applications and Network Service Information

5. Add a printer.

☐ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound, and then click Add a Printer.
□ Windows 7/Windows Server 2008 R2
Click the start button, select Control Panel > View devices and printers in Hardware and Sound, and then click Add a Printer.
□ Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Printers in Hardware and Sound, and then click Add a Printer.
☐ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Printers and Faxes > Add a Printer, and then click Next.

6. Add a local printer.

☐ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click The printer that I want isn't listed, select Add a local printer or network printer with manual settings, and then click Next.

☐ Windows 7/Windows Vista/Windows Server 2008 R2/Windows Server 2008

Click Add a local printer.

☐ Windows XP/Windows Server 2003 R2/Windows Server 2003

Select Local printer attached to this computer, clear Automatically detect and install my Plug and Play printer, and then click Next.

7. Select Create a new port, select Standard TCP/IP Port, and then click Next.

Note:

For Windows XP/Windows Server 2003 R2/Windows Server 2003, when the Add Standard TCP/IP Printer Port Wizard screen appears, click Next.

8. Enter the printer's IP address, and then click Next.

Note:

For Windows XP/Windows Server 2003 R2/Windows Server 2003, when the Add Standard TCP/IP Printer Port Wizard screen appears, click Finish.

9. Click Have Disk, specify the "eppsnt.inf" file that is on the software disc or that you have downloaded from the website, and then click OK.

1. Select your printer, and then click Next.

2. Follow the on-screen instructions for the rest of the installation.

Installing a PostScript Printer Driver - Mac OS X

Download the printer driver from the Epson Support website, and then install it.

http://www.epson.eu/Support (Europe)

http://support.epson.net/ (outside Europe)

Applications and Network Service Information

You need the IP address of the printer while installing the printer driver. Confirm the IP address by selecting Setup > Network Status > Wired LAN/Wi-Fi Status on the control panel.

Adding the Printer Driver (for Mac OS X Only)

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax).

2. Click +, and then select Add Other Printer or Scanner.

3. Select your printer, and then click Add.

Note:

☐ If your printer is not listed, check that it is correctly connected to the computer and that the printer is on.

☐ For a USB, IP, or Bonjour connection, set the optional paper cassette unit manually after adding the printer driver.

Related Information

→ "Setting the Optional Paper Cassette Unit in the Printer Driver - Mac OS X" on page 220

Installing the Epson Universal Printer Driver (for Windows Only)

The Epson universal printer driver is the universal PCL6 compatible print driver. Once you install this printer driver ^* , you can print from every Epson printer that supports this printer driver.

* Since this is a generic printer driver, printing features are limited compared to the printer driver specifically designed for this printer.

Connect the printer to the same network as the computer, and then follow the procedure below to install the printer driver.

1. Download the executable file of the driver from the Epson support website.

http://www.epson.eu/Support (Europe only)

http://support.epson.net/

1. Double-click the executable file.

2. Follow the on-screen instructions for the rest of the installation.

Note:

If you are using a Windows computer and you cannot download the driver from the website, install it from the software disc that came with the printer. Access "Driver\Universal".

Updating Applications and Firmware

You may be able to clear certain problems and improve or add functions by updating the applications and the firmware. Make sure you use the latest version of the applications and firmware.

1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.

Applications and Network Service Information

1. Start EPSON Software Updater, and update the applications or the firmware.

Important:

Do not turn off the computer or the printer while updating.

Note:

If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.

http://www.epson.com

Related Information

→ "EPSON Software Updater" on page 153

Solving Problems

Checking the Printer Status

You can check error messages and the approximate ink levels on the LCD screen or the computer.

Checking Messages on the LCD Screen

If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem.

Error Messages	Solutions
Printer error. Turn the power off and on again. For details, see your documentation.	Remove any paper or protective material in the printer and the paper cassette. If the error message is still displayed after turning the power off and on again, contact Epson support.
Printer error. For details, see your documentation.	The printer may be damaged. Contact Epson or an authorised Epson service provider to request repairs. However, non-printing features such as scanning are available.
Too many paper cassette units are installed. Turn the power off and uninstall the extra units. See your documentation for details.	You can install up to 2 optional paper cassette units. For other optional paper cassette units, uninstall them by following the reverse steps to installation.
Cannot print because XX is out of order. You can print from another paper source.	Turn the power off and on again, and then reinsert the paper cassette. If the error message is still displayed, contact Epson or an authorised Epson service provider to request repairs.
Maintenance rollers on XX are nearing the end of their service life.	The maintenance rollers need to be replaced periodically. Paper is not fed correctly from the paper cassette when it is time for replacement. Prepare new maintenance rollers.
Maintenance rollers on XX are at the end of their service life.	Replace the maintenance rollers. After replacing the rollers, select Setup > Maintenance > Maintenance Roller Information > Reset Maintenance Roller Counter, and then select the paper cassette for which you replaced the maintenance rollers.
You need to replace the following ink cartridge(s).	To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates it is time to replace the cartridge. Replace the cartridge when a message prompts you to do so.
No dial tone detected.	This problem might be resolved by selecting Setup > System Administration > Fax Settings > Basic Settings > Line Type, and then selecting PBX. If your phone system requires an external access code to get an outside line, set the access code after selecting PBX. Use # (hash) instead of the actual access code when entering an outside fax number. This makes connection more secure.
	If the error message is still displayed, set the Dial Tone Detection settings to disabled. However, disabling this feature may drop the first digit of a fax number and send the fax to the wrong number.

Solving Problems

Error Messages	Solutions
Failed to receive faxes because the fax data capacity is full. Press [i] for details.	Received faxes may accumulate without being processed due to the following reasons.☐ Cannot print because a printer error has occurred.Clear the printer error. To check the details and solutions to the error, press the i button and then select Printer Information.☐ Cannot save in the computer or the memory device.To check whether or not received faxes have been saved, press the i button and then select Job Monitor > Communication Job. To save received faxes, turn on the computer or connect a memory device to the printer.
Combination of the IP address and the subnet mask is invalid. See your documentation.	See the Network Guide.
Recovery Mode	The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again.1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.)2. Visit your local Epson website for further instructions.

Related Information

→ "Contacting Epson Support" on page 225
→ "Installing the Optional Units" on page 215
→ "Replacing Maintenance Rollers in Paper Cassette 1" on page 128
→ "Replacing Maintenance Rollers in Paper Cassette 2 to 3" on page 132
→ "Installing Applications" on page 156
→ "Updating Applications and Firmware" on page 159

Error Code on the Status Menu

If a job does not complete successfully, check the error code displayed on the history of each job. You can check the error code by pressing the i button, and then selecting Job History. See the following table to find the problem and its solution.

Code	Problem	Solution
001	The product was turned off by a power failure.	-
101	The memory is full.	Try the methods below to reduce the size of the print job.☐ Lower the print quality and the resolution.☐ Change the format setting.☐ Reduce the number of images, letters or fonts used in the print job.

Solving Problems

Code	Problem	Solution
102	Collated printing has failed due to a lack of available memory.	Select Setup > System Administration > Clear Internal Memory Data > Clear Font and Macro, and then clear the fonts and the macros that you have downloaded.Try the methods below to reduce the size of the print job. If you do not want to use these methods, try printing one copy at a time.Lower the print quality and the resolution.Change the format setting.Reduce the number of images, letters or fonts used in the print job.
103	Printing quality has been lowered due to a lack of available memory.	If you do not want to lower the print quality, try the following methods to reduce the size of the print job.Change the format setting.Reduce the number of images, letters or fonts used in the print job.
104	Reverse printing has failed due to a lack of available memory.	Select Setup > System Administration > Clear Internal Memory Data > Clear Font and Macro, and then clear the fonts and the macros that you have downloaded.If you want to print in reverse, try the following methods to reduce the size of the print job.Lower the print quality and the resolution.Change the format setting.Reduce the number of images, letters or fonts used in the print job.
106	Cannot print from the computer due to the access control settings.	Contact your printer administrator.
107	User authentication failed. The job has been canceled.	Make sure that the user name and password are correct.Select Setup > System Administration > Security Settings > Access Control. Enable the user restriction function, and then allow the job without an authentication information.
108	Confidential job data was deleted when the product was turned off.	-
109	The received fax was already deleted.	-
110	The job was printed on one side only because the paper loaded does not support double sided printing.	If you want to perform 2-sided printing, load paper that supports 2-sided printing.

Solving Problems

Code	Problem	Solution
111	Available memory is running low.	Try the methods below to reduce the size of the print job. Lower the print quality and the resolution. Change the format setting. Reduce the number of images, letters or fonts used in the print job.
201	The memory is full.	Print received faxes from Job Monitor in Status Menu.Delete received faxes saved in the inbox from Job Storage in Status Menu.If you are sending a monochrome fax to a single destination, you can send it by using Direct Send.Divide your originals in two or more to send them in several batches.
202	The line was disconnected by the recipient machine.	Wait for a while and then try again.
203	The product cannot detect the dial tone.	Make sure that the phone cable is connected correctly and the phone line is working.When the printer is connected to the PBX or the terminal adapter, change the Line Type setting to PBX.Select Setup > System Administration > Fax Settings > Basic Settings > Dial Tone Detection, and then disable the dial tone setting.
204	The recipient machine is busy.	Wait for a while and then try again.
205	The recipient machine does not answer.	Wait for a while and then try again.
206	The phone cable is incorrectly connected to the LINE and EXT. port of the product.	Check the connection of the LINE port and the EXT. port of the printer.
207	The product is not connected to the phone line.	Connect the phone cable to the phone line.
208	The fax could not be sent to some of the specified recipients.	Print a Fax Log or Last Transmission report for previous faxes from Fax Report in the Fax mode to check the failed destination. When the Save Failure Data setting is enabled, you can resend a fax from Job Monitor in Status Menu.
301	There is not enough storage space available to save the data in the memory device.	Increase the storage space in the memory device.Reduce the number of documents.Lower the scanning resolution or increase the compression ratio to reduce the size of the scanned image.
302	The memory device is write-protected.	Disable write protection on the memory device.
303	No folder has been created to save the scanned image.	Insert another memory device.
304	The memory device has been removed.	Reinsert the memory device.

Solving Problems

Code	Problem	Solution
305	An error occurred while saving the data to the memory device.	If the external device is accessed from a computer, wait for a while and then try again.
306	The memory is full.	Wait until other ongoing jobs are finished.
311	A DNS error has occurred.	Select Setup > System Administration > Network Settings > Advanced Setup > DNS Server, and then check the DNS settings.Check the DNS settings for the server, the computer, or the access point.
312	An authentication error has occurred.	Select Setup > System Administration > Network Settings > Advanced Setup > Email Server > Server Settings, and then check the server settings.
313	A communication error has occurred.	Select Setup > System Administration > Network Settings > Advanced Setup > Email Server > Server Settings to check the email server settings. You can check the cause of the error by running connection check.The authentication method of the settings and the email server may not match. When you select Off as the authentication method, make sure the authentication method of the email server is set to None.Check the network connection. See the Network Guide for more details.
314	The data size exceeds the maximum size for attached files.	Increase the Attached File Max Size setting in the scan settings.Lower the scanning resolution or increase the compression ratio to reduce the size of the scanned image.
315	The memory is full.	Retry after other ongoing jobs are finished.
321	A DNS error has occurred.	Select Setup > System Administration > Network Settings > Advanced Setup > DNS Server, and then check the DNS settings.Check the DNS settings for the server, the computer, or the access point.
322	An authentication error has occurred.	Check the Location settings.
323	A communication error has occurred.	Check the Location settings.Check the network connection. See the Network Guide for more details.
324	A file with the same name already exists in the specified folder.	Delete the file with the same name.Change the file name prefix in File Settings.
325	There is not enough storage space available in the specified folder.	Increase the storage space in the specified folder.Reduce the number of documents.Lower the scanning resolution or increase the compression ratio to reduce the size of the scanned image.

Solving Problems

Code	Problem	Solution
327	The memory is full.	Wait until other ongoing jobs are finished.
328	The destination was wrong or the destination does not exist.	Check the Location settings.
331	A communication error occurred while acquiring the destination list.	Check the network connection. See the Network Guide for more details.
332	There is not enough storage space available to save the scanned image in the destination storage.	Reduce the number of documents.
333	The destination could not be found because the destination information was uploaded to the server before sending the scanned image.	Select the destination again.
334	An error occurred while sending the scanned image.	-
341	A communication error has occurred.	☐ Check the connections for the printer and the computer. If you are connecting over a network, see the Network Guide.☐ Make sure that Document Capture Pro is installed on the computer.
401	There is not enough storage space available to save the data in the memory device.	Increase the storage space in the memory device.
402	The memory device is write-protected.	Disable write protection on the memory device.
404	The memory device has been removed.	Reinsert the memory device.
405	An error occurred while saving the data to the memory device.	☐ Reinsert the memory device.☐ Use a different memory device on which you have created a folder using the Create Folder to Save function.
411	A DNS error has occurred.	☐ Select Setup > System Administration > Network Settings > Advanced Setup > DNS Server, and then check the DNS settings.☐ Check the DNS settings for the server, the computer, or the access point.
412	An authentication error has occurred.	Select Setup > System Administration > Network Settings > Advanced Setup > Email Server > Server Settings, and then check the server settings.
413	A communication error has occurred.	☐ Select Setup > System Administration > Network Settings > Advanced Setup > Email Server > Server Settings to check the email server settings. You can check the cause of the error by running connection check.☐ The authentication method of the settings and the email server may not match. When you select Off as the authentication method, make sure the authentication method of the email server is set to None.☐ Check the network connection. See the Network Guide for more details.

Solving Problems

Code	Problem	Solution
421	A DNS error has occurred.	Select Setup > System Administration > Network Settings > Advanced Setup > DNS Server, and then check the DNS settings.Check the DNS settings for the server, the computer, or the access point.
422	An authentication error has occurred.	Select Setup > System Administration > Fax Settings > Output Settings > Fax Output > Other Settings, and then check the settings of the folder selected in Where to Forward.
423	A communication error has occurred. It is also possible that a file with the same name is open or the file is a read-only file.	Check the network connection. See the Network Guide for more details.Select Setup > System Administration > Fax Settings > Output Settings > Fax Output > Other Settings, and then check the settings of the folder selected in Where to Forward.Close the file with the same name or disable the read-only protection.
425	There is not enough storage space available in the forwarding destination folder.	Increase the storage space in the forwarding destination folder.
428	The destination was wrong or the destination does not exist.	Select Setup > System Administration > Fax Settings > Output Settings > Fax Output > Other Settings, and then check the settings of the folder selected in Where to Forward.

Related Information

→ "Connecting to a Phone Line" on page 99
→ "Scan Mode" on page 25
→ "Fax Settings" on page 35
→ "Available Paper and Capacities" on page 42
→ "Using an Email Server" on page 222

Checking the Printer Status - Windows

1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.

Note:

If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

Related Information

→ "Windows Printer Driver" on page 149

Solving Problems

Checking Printer Status - Mac OS X

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.

Removing Jammed Paper

Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including any torn pieces.

Caution:

Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury.

Important:

Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.

Removing Jammed Paper from the Front Cover (A)

1. Open the front cover.

Diagram of a printer internal structure showing a paper holder with a black arrow indicating compression or disassembly (no text or symbols present)

Solving Problems

1. Remove the jammed paper.

Line drawing of a printer internal structure with a black arrow indicating a loading or movement (no text or symbols present)

Important:

Do not touch the parts inside the printer. Doing so may cause a malfunction.

1. Close the front cover.

Removing Jammed Paper from the Rear Paper Feed (B1)

Remove the jammed paper.

Diagram of a mechanical component with an upward arrow indicating force or direction (no text or symbols present)

Solving Problems

Removing Jammed Paper from the Front Paper Feed Slot (B2)

1. Remove the output tray and pull out the paper cassette.

Diagram of a printer's internal structure showing paper feeding into a plastic case (no text or symbols)

1. Pull the lever.

The cover comes off.

Diagram showing printer insertion process with labeled parts and directional arrows indicating assembly steps

1. Remove the jammed paper.

Mechanical assembly diagram showing a clamping device with a downward arrow indicating force or motion (no text or symbols present)

Solving Problems

1. Reattach the cover.

Diagram of a hand pressing down on a mechanical component with directional arrows indicating motion (no text or symbols)

1. Insert the paper cassette, and then set the output tray.

Removing Jammed Paper from the Paper Cassette (C1/C2/C3)

1. Pull out the paper cassette.

Diagram showing printer insertion process with labeled steps ① and ②, indicating file attachment or assembly.

User's Guide

Solving Problems

1. Remove the jammed paper.

Line drawing of a printer with a paper being inserted, showing the printer's internal structure and the paper sheet emerging from it (no text or symbols present)

1. Insert the paper cassette.

Removing Jammed Paper from Rear Cover 1 (D1) and Rear Cover 2 (D2)

1. Open rear cover 1.

Diagram of a printer's internal structure showing a paper feeding into a slot (no text or symbols)

1. Remove the jammed paper.

Diagram showing a printer with a prohibition symbol and a magnified view of the printer's internal structure.

User's Guide

Solving Problems

Note:

If you cannot remove the paper, pull rear cover 2 a little.

1. Pull out rear cover 2.

Illustration of hands inserting a printer into a machine (no text or symbols visible)

1. Remove the jammed paper.

Diagram of a printer's internal structure showing paper feeding into a printer (no text or symbols)

1. Insert rear cover 2.
2. Close rear cover 1.

Removing Jammed Paper from the Rear Cover (E)

1. Open the rear cover.

Diagram of a mechanical component with a curved arrow indicating direction (no text or symbols)

Solving Problems

1. Remove the jammed paper.

Technical line drawing of a mechanical assembly with no visible text or symbols

1. Close the rear cover.

Removing Jammed Paper from the ADF (F)

Caution:

Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured.

1. Raise the lever and open the ADF cover.

Diagram showing printer operation steps with numbered instructions for file transfer or assembly

Solving Problems

1. Remove the jammed paper.

Line drawing of a printer with an open lid and internal compartments (no text or symbols)

1. Close the ADF cover.

2. Open the document cover.

Line drawing of a printer with an open lid and arrow indicating rotation (no text or symbols)

Solving Problems

5. Remove the jammed paper.

Diagram illustrating a printer's internal structure with prohibition symbols and directional arrows indicating movement or disassembly.

1. Close the document cover.

2. Raise the ADF input tray, and then remove the jammed paper.

Diagram of a printer with labeled parts and directional arrows indicating process flow

Paper Does Not Feed Correctly

Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds, or paper is ejected.

Place the printer on a flat surface and operate in the recommended environmental conditions.

□ Use paper supported by this printer.

Solving Problems

☐ Follow the paper handling precautions.
☐ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
☐ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the ▼ symbol inside the edge guide.
☐ Insert the paper cassette all the way.
☐ When paper does not feed after replacing the maintenance rollers, the rollers may not have been replaced correctly. Check if they have been replaced correctly.
☐ If you have added optional paper cassette units, you need to make settings in the printer driver.
☐ When a no-paper error occurs although paper is loaded in the rear paper feed, load paper again in the center of the rear paper feed.
☐ When multiple sheets of paper feed at once during manual 2-sided printing, remove any paper which is loaded in the paper source before you reload the paper.
☐ Load and eject paper without printing to clean the paper path.
☐ Close the front cover if you opened it during printing. Keeping the –front cover open during printing pauses the print job.
☐ Do not open the rear cover while printing. This causes a paper jam.
☐ The maintenance rollers may be at the end of their service life. Select Setup > Maintenance > Maintenance Roller Information > Maintenance Roller Status, and then replace the maintenance rollers as necessary.
☐ Make sure the paper size and paper type settings of the paper source are correct.
☐ Enable Paper Feed Assist Mode in the System Administration > Printer Settings menu when multiple sheets of paper are fed at the same time from paper cassette 1.

Related Information

→ "Environmental Specifications" on page 203
→ "Available Paper and Capacities" on page 42
→ "Paper Handling Precautions" on page 41
→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "Replacing Maintenance Rollers in Paper Cassette 1" on page 128
→ "Replacing Maintenance Rollers in Paper Cassette 2 to 3" on page 132
→ "Setting the Optional Paper Cassette Unit in the Printer Driver" on page 220
→ "Cleaning the Paper Path" on page 142
→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Printer Settings" on page 34

Original Does Not Feed in the ADF

☐ Use originals supported by the ADF.
☐ Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals.
□ Clean the inside of the ADF.

Solving Problems

☐ Do not load above the line just under the ▼ symbol inside the ADF edge guide.
☐ Check that the ADF icon appears on the control panel. If it does not appear, place the originals again.

Related Information

→ "Available Originals for the ADF" on page 52
→ "Placing Originals on the ADF" on page 52
→ "Cleaning the ADF" on page 143

Power and Control Panel Problems

Power Does Not Turn On

☐ Hold down the ⏻ button for a little longer.
☐ Make sure the power cord is securely plugged in.

Power Does Not Turn Off

Hold down the ⏻ button for a little longer. If you still cannot turn off the printer, unplug the power cord. To prevent the print head from drying out, turn the printer back on and turn it off by pressing the ⏻ button.

Printer Turns Off During Use

Unplug and plug in the power cord, and then turn the printer back on. If the problem cannot be cleared, contact Epson support.

Power Turns Off Automatically

☐ Select Power Off Settings in System Administration, and then disable the Power Off If Inactive and Power Off If Disconnected settings.
□ Disable the Power Off Timer setting in System Administration.

Note:

Your product may have the Power Off Settings or Power Off Timer feature depending on the production date and the location of purchase.

Related Information

→ "System Administration" on page 31

LCD Screen Gets Dark

The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.

Solving Problems

Printer Does Not Print

Check the following if the printer does not operate or prints nothing.

☐ When the user feature restriction is enabled, a user ID and password are required to print. If you do not know the password, contact your printer administrator.

☐ For Mac OS X, the printer may not print when the user feature restriction is enabled. Contact your printer administrator.

☐ Connect the USB cord securely to the printer and the computer.

☐ If you are using a USB hub, try to connect the printer directly to the computer.

☐ If you are using the printer over a network, make sure the printer is connected to the network. You can check the status by checking the indicators on the control panel or by printing the network status sheet. If the printer is not connected to the network, see the Network Guide.

☐ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size.

☐ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.

☐ Check if there are any paused print jobs.

Cancel printing if necessary.

☐ Make sure the printer is not offline or pending.

If the printer is offline or pending, clear the offline or pending setting from the Printer menu.

☐ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item).

If the printer is not selected as the default printer, set it as the default printer.

☐ In Mac OS X, make sure the printer status is not Pause.

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer. If the printer is paused, click Resume (or Resume Printer).

☐ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.

☐ If you are using the printer through AirPrint, enable the AirPrint setting on Web Config. If this setting is disabled, you cannot use AirPrint.

Related Information

→ "Canceling Printing" on page 84

→ "Checking and Cleaning the Print Head" on page 139

Printout Problems

Print Quality Is Poor

Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, misalignment, and mosaic-like patterns in the prints.

☐ Use paper supported by this printer.

Solving Problems

☐ Do not print on paper that is damp, damaged, or too old.
☐ If the paper is curled or the envelope is puffed up, flatten it.
☐ When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline.
☐ Select the appropriate paper type setting on the control panel or in the printer driver for the type of paper loaded in the printer.

☐ Print using a high quality setting on the control panel or in the printer driver.

☐ If you have selected Standard-Vivid as the quality setting on the Windows printer driver, change to Standard. If you have selected Normal-Vivid as the quality setting on the Mac OS X printer driver, change to Normal.

☐ When images or photos are printed in unexpected colors, adjust the color and then print again. The automatic color correction feature uses the standard correction mode in PhotoEnhance. Try another correction mode in PhotoEnhance by selecting an option other than Auto Correct (or Automatic) as the Scene Correction (or Scene Detection) setting. If the problem continues, use any other color correction feature other than PhotoEnhance.

☐ Disable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and vertical lines may be misaligned. If you disable this feature, printing may slow down.

□ Control panel
When printing JPEGs or TIFFs, press Settings, and then disable Bidirectional.

Windows

Clear High Speed on the printer driver's More Options tab.

Mac OS X

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing setting.

☐ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
☐ Align the print head. If your printouts contain horizontal banding or streaks after trying Print Head Cleaning and Horizontal Alignment, select Setup > Maintenance > Improve Horizontal Streaks to finely tune the horizontal alignment.
☐ Do not stack the paper immediately after printing.
Dry the printouts completely before filing or displaying them. When drying the printouts, avoid direct sun light, do not use a dryer, and do not touch the printed side of paper.
☐ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
☐ Epson recommends using the ink cartridge before the date printed on the package.
☐ For best results, use up ink cartridge within six months of installation.
☐ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print on the printable side of the genuine Epson paper.

Related Information

→ "Paper Handling Precautions" on page 41
→ "List of Paper Types" on page 44
→ "Adjusting the Print Color" on page 75

Solving Problems

→ "Checking and Cleaning the Print Head" on page 139
→ "Aligning the Print Head" on page 141
→ "Improving Horizontal Streaks" on page 142
→ "Available Paper and Capacities" on page 42

Copy Quality Is Poor

Check the following if uneven colors, smears, dots, or straight lines appear in the copied image.

☐ Load and eject paper without printing to clean the paper path.
□ Clean the scanner glass.
□ Clean the ADF.
☐ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard.
☐ If a moiré (cross-hatch) pattern appears, change the reduce and enlarge setting or place the original at a slightly different angle.

Related Information

→ "Cleaning the Paper Path" on page 142
→ "Cleaning the Scanner Glass" on page 145
→ "Cleaning the ADF" on page 143
→ "Print Quality Is Poor" on page 179

An Image of the Reverse Side of the Original Appears in the Copied Image

☐ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
☐ Lower the copy density setting on the control panel.

The Position, Size, or Margins of the Printout Are Incorrect

☐ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
☐ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the copy are cropped off, move the original slightly away from the corner.
☐ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong printing position or small images.
☐ Select the appropriate size setting for the original on the control panel.
☐ Select the appropriate paper size setting on the control panel or in the printer driver.
☐ Adjust the margin setting in the application so that it falls within the printable area.

Solving Problems

Related Information

→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "Placing Originals" on page 52
→ "Cleaning the Scanner Glass" on page 145
→ "Printable Area" on page 197

Paper Is Smeared or Scuffed

Check the following if the paper is smeared or scuffed when printing.

□ Clean the paper path.
□ Clean the scanner glass and the document cover.
□ Load paper in the correct direction.
☐ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
☐ Enable the reduce smear setting for thick paper. If you enable this feature, print quality may decline or the printing may slow down. Therefore, this feature should normally be disabled.

□ Control panel

Select Setup > Maintenance from the home screen, and then enable Thick Paper.

Windows

Click Extended Settings on the printer driver's Maintenance tab, and then select Thick Paper and Envelopes.

□ Mac OS X

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Thick paper and envelopes setting.

☐ For Windows, if the paper is still smeared after selecting the Thick Paper and Envelopes setting, select Short Grain Paper in the Extended Settings window of the printer driver.
☐ When printing high-density data such as images or graphs using automatic 2-sided printing, lower the print density setting and choose a longer drying time.
☐ When the paper is smeared during copying, lower the copy density setting on the control panel.

Related Information

→ "Cleaning the Paper Path" on page 142
→ "Cleaning the Scanner Glass" on page 145
→ "Loading Paper in the Paper Cassette" on page 45
→ "Loading Paper in the Rear Paper Feed" on page 47
→ "Loading Paper in the Front Paper Feed Slot" on page 50
→ "Print Quality Is Poor" on page 179

Solving Problems

Printed Characters Are Incorrect or Garbled

☐ Connect the USB cord securely to the printer and the computer.
☐ Cancel any paused print jobs.
☐ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer.

Related Information

→ "Canceling Printing" on page 84

The Printed Image Is Inverted

Clear any mirror image settings in the printer driver or the application.

□ Windows Clear Mirror Image on the printer driver's More Options tab.

☐ Mac OS X Clear Mirror Image from the print dialog's Print Settings menu.

Unintentionally Printing on 2-Sides

Clear any 2-sided printing settings in the printer driver.

☐ Windows Select Off from 2-Sided Printing on the printer driver's Main tab.

☐ Mac OS X Select Off from Two-sided Printing on the print dialog's Two-sided Printing Settings menu.

The Printout Problem Could Not be Cleared

If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver.

Related Information

→ "Uninstalling Applications" on page 154
→ "Installing Applications" on page 156

Other Printing Problems

Printing Is Too Slow

☐ Close any unnecessary applications.

Solving Problems

☐ Lower the quality setting on the control panel or the printer driver. High quality printing slows down the printing speed.

☐ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.

Control Panel

When printing JPEGs or TIFFs, press Settings, and then enable Bidirectional.

Windows

Select High Speed on the printer driver's More Options tab.

□ Mac OS X

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed Printing setting.

□ Disable Quiet Mode.

Windows

Select Off as the Quiet Mode setting on the printer driver's Main tab.

□ Mac OS X

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode setting.

Printing Slows Down Dramatically During Continuous Printing

Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed does not return to normal if the power is off.

PostScript Printer Driver Problems

Note:

The menu items and text on the printer driver vary depending on your computer's environment.

Printer Does Not Print While Using PostScript Printer Driver

☐ Set the Printing Language setting to Auto or PS3 on the control panel.

☐ If you cannot print text data, even when Text Detection is enabled on the control panel, set the Printing Language setting to PS3.

☐ In Windows, if a large number of jobs are sent, the printer may not print. Select Print directly to the printer on the Advanced tab in the printer properties.

Related Information

→ "System Administration" on page 31

Solving Problems

Printer Does Not Print Correctly While Using PostScript Printer Driver

☐ If the file is created in an application that allows you to change the data format, such as Adobe Photoshop, make sure that the settings in the application match the settings in the printer driver.
☐ EPS files made in binary format may not be printed correctly. Set the format to ASCII when making EPS files in an application.
☐ For Windows, the printer cannot print binary data when it is connected to the computer using a USB interface. Set the Output Protocol setting on the Device Settings tab in the printer properties to ASCII or TBCP.
☐ For Windows, select the appropriate substitution fonts on the Device Settings tab in the printer properties.

Print Quality Is Poor While Using PostScript Printer Driver

You cannot make color settings on the Paper/Quality tab in the printer driver. Click Advanced, and then set the Color Mode setting.

Printing Is Too Slow While Using PostScript Printer Driver

Set the Print Quality setting to Fast in the printer driver.

Cannot Start Scanning

☐ When the access control function is enabled for a printer, you need to enter a user ID and password when scanning. If you do not know the password, contact your system administrator.
☐ When the access control function is enabled, Mac OS X might not be able to scan. Contact your system administrator.
☐ If you are scanning with the ADF, check that the document cover and ADF cover are closed.
☐ Connect the USB cable securely to the printer and the computer.
☐ If you are using a USB hub, try to connect the printer directly to the computer.
☐ If you cannot scan over a network, see the Network Guide.
☐ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
☐ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan.
☐ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.

Solving Problems

☐ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-install EPSON Scan. See the following to access Scanner and Camera.

☐ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show Scanner and Camera, and then check if the printer is displayed.

☐ Windows 7/Windows Server 2008 R2

Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click View scanners and cameras, and then check if the printer is displayed.

□ Windows Vista/Windows Server 2008

Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check if the printer is displayed.

☐ Windows XP/Windows Server 2003 R2/Windows Server 2003

Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then check if the printer is displayed.

☐ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN-compliant application.

☐ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.

Related Information

→ "Uninstalling Applications" on page 154

→ "Installing Applications" on page 156

Scanned Image Problems

Scan Quarity Is Poor

□ Clean the scanner glass.
□ Clean the ADF.
☐ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard.
☐ Remove dust from the original.
☐ Make the appropriate document type settings.
□ Scan at a higher resolution.
☐ Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details.
☐ If you want to remove the shadow at the edge of the originals, enable the Remove Shadow setting. This cannot be set in Document Capture Pro.

Related Information

→ "Cleaning the Scanner Glass" on page 145

Solving Problems

→ "Cleaning the ADF" on page 143
→ "Scan Mode" on page 25

Characters Are Blurred

☐ In Office Mode in EPSON Scan, select Image Option on the Image Adjustment tab, and then select Text Enhancement.
☐ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.
☐ Adjust the threshold settings in EPSON Scan.

Office Mode

Select Black & White as the Image Type on the Main Settings tab, and then adjust the threshold setting on the Image Adjustment tab.

□ Professional Mode

Select Black & White as the Image Type setting, and then adjust the threshold setting.

□ Scan at a higher resolution.

An Image of the Reverse Side of the Original Appears in the Scanned Image

☐ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
☐ Make the appropriate document type settings on the control panel or in EPSON Scan.
☐ In Office Mode in EPSON Scan, select Image Option on the Image Adjustment tab, and then select Text Enhancement.

Related Information

→ "Scan Mode" on page 25

Moiré (Cross-Hatch) Patterns Appear in the Scanned Image

☐ Place the original at a slightly different angle.
☐ Select Descreening in EPSON Scan.
☐ Change the resolution setting.

Related Information

→ "Scan Mode" on page 25

Scanning Area or Direction Is Not Correct

☐ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the scanned image are cropped off, move the original slightly away from the corner.

Solving Problems

☐ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may extend to include the dust or stains, resulting in the wrong scanning position or small images.
☐ When you place multiple originals on the scanner glass to scan them separately, but they are scanned onto a single file, place the originals at least 20 mm (0.8 inch) apart. If the problem continues, place one original at a time.
☐ When scanning from the control panel, set the scan area correctly.
☐ When scanning using the thumbnail preview in EPSON Scan, move the original 4.5 mm (0.18 inch) away from the edges of the scanner glass. In other situations, move the original 1.5 mm (0.06 inch) away from the edges of the scanner glass.
☐ When using the thumbnail preview for a large original in Professional Mode, the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want to scan on the Normal tab in the Preview window.
☐ Click Configuration in EPSON Scan, and then clear Auto Photo Orientation on the Preview tab.
☐ If Auto Photo Orientation in EPSON Scan does not work as intended, see the EPSON Scan help.
☐ When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too high. Lower the resolution or adjust the scanning area in the Preview window.

Related Information

→ "Placing Originals" on page 52
→ "Cleaning the Scanner Glass" on page 145
→ "Scan Mode" on page 25

The Scanned Image Problem Could Not be Cleared

If you have tried all of the solutions and have not solved the problem, click Configuration in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON Scan settings. If initialization does not solve the problem uninstall and re-install EPSON Scan.

Related Information

→ "Uninstalling Applications" on page 154
→ "Installing Applications" on page 156

Other Scanning Problems

Thumbnail Preview Does Not Work Properly

See the EPSON Scan help.

Scanning Is Too Slow

Lower the resolution.

Solving Problems

Related Information

→ "Scan Mode" on page 25

Cannot Send the Scanned Image by Email

Make sure you have configured the email server settings.

Related Information

→ "Configuring Mail Server" on page 222

Scanning Stops when Scanning to PDF/Multi-TIFF

☐ When scanning using EPSON Scan, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 100 pages in single-sided scanning using the ADF, and up to 200 pages in 2-sided scanning using the ADF and when scanning using the scanner glass.
☐ When scanning large volumes, we recommend scanning in grayscale.
☐ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
☐ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.

Related Information

→ "Scan Mode" on page 25

Problems when Sending and Receiving Faxes

Cannot Send or Receive Faxes

☐ Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions printed on the report.
☐ Check the error code displayed for the failed fax job, and try the solutions described in the error code list.
☐ Check the Line Type setting. Setting to PBX may solve the problem. If your phone system requires an external access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a fax number when sending.
☐ If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel.
☐ Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or receive calls, contact your telecommunication company.
☐ To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL filter, or install a separate DSL filter to the line. Contact your DSL provider.
☐ If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the printer can send a fax. If it works, the problem may be caused by the DSL filter. Contact your DSL provider.
☐ Enable the ECM setting on the control panel. Color faxes cannot be sent or received when ECM is off.

Solving Problems

☐ To send or receive faxes using the computer, make sure that the printer is connected using a USB cable or a network, and that the PC-FAX Driver have been installed on the computer. The PC-FAX Driver is installed together with FAX Utility.
☐ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.

Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or Hardware.
Windows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound or Hardware.
Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound.

Windows XP

Click the start button, and select Settings > Control Panel > Printers and Other Hardware > Printers and Faxes.

☐ In Mac OS X, check the following.

☐ Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then make sure the printer (fax) is displayed. The printer (fax) is displayed as "FAX XXXX (USB)" or "FAX XXXX (IP)". If the printer (fax) is not displayed, click [+] and then register the printer (fax).

☐ Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).

Related Information

→ "Fax Settings" on page 35
→ "Error Code on the Status Menu" on page 162
→ "Making Settings for a PBX Phone System" on page 103
→ "Connecting the Printer to a Phone Line" on page 99
→ "Uninstalling Applications" on page 154
→ "Installing Applications" on page 156

Cannot Send Faxes

☐ If the user restriction feature has been enabled, a user name and password are required to operate the printer. Contact your administrator if you do not know the password.
☐ If the user restriction feature has been enabled, and you send a fax from a computer, user authentication is performed using the user name and password set in the printer driver. When you cannot send a fax due to an authentication error, contact your administrator.
☐ Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject incoming faxes that do not include header information.

Solving Problems

☐ If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous calls.
☐ Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.

Related Information

→ "Fax Settings" on page 35
→ "Cannot Send or Receive Faxes" on page 189

Cannot Send Faxes to a Specific Recipient

Check the following if you cannot send faxes to a specific recipient due to an error.

☐ If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the call ends with an error. Dial using the On Hook feature or using a connected telephone to check how long it takes before you hear a fax tone. If it takes more than 50 seconds, add pauses after the fax number to send the fax. Press ☑ to enter the pause. A hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.
☐ If you have selected the recipient from the contacts list, verify that the registered information is correct. If the information is correct, select the recipient from the contacts list, press Edit and change Fax Speed to Slow(9,600bps).

Related Information

→ "Sending Faxes After Confirming the Recipient's Status" on page 106
→ "Sending Faxes Dialing from the External Phone Device" on page 106
→ "Managing Contacts" on page 56
→ "Cannot Send or Receive Faxes" on page 189

Cannot Send Faxes at a Specified Time

Set the date and the time correctly on the control panel.

Related Information

→ "Sending Faxes at a Specified Time (Send Fax Later)" on page 107
→ "System Administration" on page 31

Cannot Receive Faxes

☐ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the service provider.
☐ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.

Solving Problems

☐ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the troubleshooting for information on handling a memory full error.

☐ 100 received documents have been saved in the inbox.
☐ The printer's memory is full (100%).

Related Information

→ "Fax Settings" on page 35
→ "Cannot Send or Receive Faxes" on page 189
→ "Memory Full Error Occurs" on page 192

Memory Full Error Occurs

☐ If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox.
☐ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory.
☐ If the printer has been set to save received faxes on a memory device, connect the device, in which you have created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the printer's memory. Make sure that the device has enough available memory and is not write protected.
□ Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or divide your originals into two or more to send them in several batches.
☐ If the printer cannot print a received fax due to a printer error, such as a paper jam, the memory full error may occur. Clear the printer problem, and then contact the sender and ask them to send the fax again.

Related Information

→ "Saving Received Faxes in the Inbox" on page 113
→ "Saving Received Faxes on a Computer" on page 115
→ "Saving Received Faxes in an External Memory Device" on page 114
→ "Sending Many Pages of a Monochrome Document (Direct Send)" on page 109
→ "Removing Jammed Paper" on page 168
→ "Replacing Ink Cartridges" on page 124

Sent Fax Quality Is Poor

□ Clean the scanner glass.
□ Clean the ADF.
☐ Change the Resolution setting on the control panel. If your originals contain both text and photos, select Photo.
☐ Change the Density setting on the control panel.
☐ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select Fine as the Resolution setting.

If you select Super Fine or Ultra Fine for a monochrome fax, and send the fax without using the Direct Send feature, the printer may automatically lower the resolution.

Solving Problems

☐ Enable the ECM setting on the control panel.

Related Information

→ "Fax Mode" on page 27
→ "Fax Settings" on page 35
→ "Cleaning the Scanner Glass" on page 145
→ "Cleaning the ADF" on page 143

Faxes Are Sent at the Wrong Size

☐ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark. Select your original size on the control panel.
□ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may extend to include the dust or stains, resulting in the wrong scanning position or small images.

Related Information

→ "Fax Mode" on page 27
→ "Placing Originals" on page 52
→ "Cleaning the Scanner Glass" on page 145

Received Fax Quality Is Poor

□ Enable the ECM setting on the control panel.
☐ Contact the sender and ask them to send using a higher quality mode.
☐ Reprint the received fax. Select Job History from Status Menu to reprint the fax.

Related Information

→ "Fax Settings" on page 35
→ "Checking the Fax Job History" on page 120

Received Faxes Are Not Printed

☐ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the printer.
☐ If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed. Check the Fax Output setting.

Related Information

→ "Checking the Printer Status" on page 161
→ "Removing Jammed Paper" on page 168
→ "Replacing Ink Cartridges" on page 124
→ "Saving Received Faxes in the Inbox" on page 113

Other Faxing Problems

Cannot Make Calls on the Connected Telephone

Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone through the receiver, connect the phone cable correctly.

Related Information

→ "Connecting Your Phone Device to the Printer" on page 100

Answering Machine Cannot Answer Voice Calls

On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for your answering machine.

Related Information

→ "Fax Settings" on page 35
→ "Settings for the Answering Machine" on page 111

Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong

The sender may not have set the fax header information or may have set it incorrectly. Contact the sender.

Cannot Forward Received Documents to Email Addresses

☐ The Email Server settings of the printer may not have been configured. Configure the email server settings.
☐ Wrong email address may have been registered to the contacts list. Make sure the address in the contacts list is correct.

Related Information

→ "Using an Email Server" on page 222
→ "Managing Contacts" on page 56

Other Problems

Slight Electric Shock when Touching the Printer

If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer.

Solving Problems

Operation Sounds Are Loud

If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.

□ Windows printer driver

Select On as the Quiet Mode setting on the Main tab.

□ Mac OS X printer driver

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.

The Date and Time Are Incorrect

Set the date and the time correctly on the control panel. After a power failure caused by a lightning strike or if the power is left off for a long time, the clock may show the wrong time.

Related Information

→ "System Administration" on page 31

Memory Device Is not Recognized

Enable the memory device in the Memory Device Interface settings on the control panel.

Related Information

→ "System Administration" on page 31

Cannot Save Data to a Memory Device

☐ Insert the memory device in the printer, and then select Fax Output > Other Settings > Create Folder to Save to create a folder to save documents in the memory device. You cannot use a memory device that does not have a folder.
☐ Check that the memory device is not write protected.
☐ Check that the memory device has enough available memory. If the available memory is low, data cannot be saved.

Related Information

→ "Saving Received Faxes in an External Memory Device" on page 114

→ "System Administration" on page 31

Forgot Your Password

If you forget the administrator's password, contact Epson support.

User's Guide

Solving Problems

Related Information

→ "Contacting Epson Support" on page 225

Application Is Blocked by a Firewall (for Windows Only)

Add the application to the Windows Firewall allowed program in security settings on the Control Panel.

Appendix

Technical Specifications

Printer Specifications

Print Head Nozzle Placement		Black ink nozzles: 400×2 rowsColor ink nozzles: 400×2 rows for each color
Weight of Paper*	Plain Paper	64 to 90 g/m2 (17 to 24 lb)
	Thick Paper	91 to 256 g/m2 (25 to 68 lb)
	Envelope	Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb)Envelope C4: 80 to 100 g/m2 (21 to 26 lb)

* Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.

Printable Area

Print quality may decline in the shaded areas due to the printer's mechanism.

Single sheets

	A	3.0 mm (0.12 in.)
	B	3.0 mm (0.12 in.)
	C	46.0 mm (1.81 in.)
	D	51.0 mm (2.01 in.)

Envelopes

	A	3.0 mm (0.12 in.)
	B	Except for C4:5.0 mm (0.20 in.)C4:9.5 mm (0.37 in.)
	C	51.0 mm (2.01 in.)
	D	46.0 mm (1.81 in.)

Appendix

Scanner Specifications

Scanner Type	Flatbed
Photoelectric Device	CIS
Effective Pixels	10200×16800 pixels at 1200 dpi
Maximum Document Size	215.9×355.6 mm (8.5×14.0 in.)Legal
Scanning Resolution	1200 dpi (main scan)2400 dpi (sub scan)
Output Resolution	50 to 4800, 7200, 9600 dpi(50 to 4800 dpi in 1 dpi increments.)
Color Depth	Color☐ 10 bits per pixel per color internal☐ 8 bits per pixel per color externalBlack and white☐ 10 bits per pixel per color internal☐ 1 or 8 bits per pixel per color external
Light Source	LED

Interface Specifications

For Computer	Hi-Speed USB
For External USB Device	Hi-Speed USB

Fax Specifications

Fax Type	Walk-up black and white and color fax capability (ITU-T Super Group 3)
Supported Lines	Standard analogue telephone lines, PBX (Private Branch Exchange) telephone systems
Speed	Up to 33.6 kbps

Appendix

Resolution	MonochromeStandard: 203×98 dpiFine: 203×196 dpiSuper Fine: 203×392 dpiUltra Fine: 406×392 dpiPhoto: 203×196 dpiColorFine: 200×200 dpiPhoto: 200×200 dpi
Page Memory	Up to 550 pages (when received ITU-T No.1 chart in monochrome draft mode)
Redial^*	2 times (with 1 minute intervals)
Interface	RJ-11 Phone Line, RJ-11 Telephone set connection

* The specifications may differ by country or region.

Wi-Fi Specifications

Standards	IEEE802.11b/g/n*1
Frequency Range	2.4 GHz
Maximum Radio-Frequency Power Transmitted	19.8 dBm (EIRP)
Coordination Modes	Infrastructure, Ad hoc*2, Wi-Fi Direct*3 *4
Wireless Securities	WEP (64/128bit), WPA2-PSK (AES)*5, WPA2-Enterprise

*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
*2 Not supported for IEEE 802.11n.
*3 Not supported for IEEE 802.11b.
*4 Simple AP mode is compatible with a Wi-Fi connection (infrastructure) or an Ethernet connection. See the Network Guide for more details.
*5 Complies with WPA2 standards with support for WPA/WPA2 Personal.

Ethernet Specifications

Standards	IEEE802.3i (10BASE-T)*1
	IEEE802.3u (100BASE-TX)
	IEEE802.3ab (1000BASE-T)*1
	IEEE802.3az (Energy Efficient Ethernet)*2
Communication Mode	Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full duplex, 100Mbps Half duplex

Appendix

Connector

RJ-45

*1 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference.
*2 The connected device should comply with IEEE802.3az standards.

Security Protocol

IEEE802.1X*
IPsec/IP Filtering
SSL/TLS	HTTPS Server/Client
	IPPS
SMTPS (STARTTLS, SSL/TLS)
SNMPv3

* You need to use a device for connection that complies with IEEE802.1X.

Supported Third Party Services

AirPrint	PrintScan	iOS 5 or later/Mac OS X v10.7.x or laterMac OS X v10.9.x or later
	Fax	Mac OS X v10.8.x or later
Google Cloud Print

External USB Device Specifications

Devices	Maximum Capacities
MO Drive*	1.3 GB
Hard Disk Drive*USB Flash Drive	2 TB (formatted in FAT, FAT32, or exFAT.)

* We do not recommend using external USB devices that are powered by USB. Use only external USB devices with independent AC power sources.

You cannot use the following devices:

☐ A device that requires a dedicated driver
☐ A device with security settings (password, encryption, and so on)
☐ A device with a built-in USB hub

Epson cannot guarantee all operations of externally connected devices.

Appendix

Supported Data Specifications

File Format	JPEG with the Exif Version 2.3 standard taken by digital cameras DCF*1 version 1.0 or 2.0*2 compliantTIFF 6.0 compliant images as belowRGB full color images (not compressed)Binary images (not compressed or CCITT encoded)PDF Version 1.7 compliant data file
Image Size	Horizontal: 80 to 10200 pixelsVertical: 80 to 10200 pixels
File Size	Less than 2 GB
Maximum Number of Files	JPEG: 9990*3TIFF: 999PDF: 999

*1 Design rule for Camera File system.
*2 Photo data stored on digital cameras with a built-in memory is not supported.
*3 Up to 999 files can be displayed at a time. (If the number of files exceeds 999, the files are displayed in groups.)

Note:

"?" is displayed on the LCD screen when the printer cannot recognize the image file. In this situation, if you select a multiple image layout, blank sections will be printed.

Dimensions

Only the printer

Dimensions	StorageWidth: 516 mm (20.3 in.)Depth: 522 mm (20.6 in.)Height: 514 mm (20.2in.)PrintingWidth: 516 mm (20.3 in.)Depth: 756 mm (29.8 in.)Height: 540 mm (21.3in.)
Weight*	Approx. 31.0 kg (68.3 lb)

* Without the ink cartridges and the power cord.

Printers with options

These are the dimensions of printers with 2 optional paper cassette units.

Appendix

Dimensions	StorageWidth: 516 mm (20.3 in.)Depth: 527 mm (20.7 in.)Height: 770 mm (30.3in.)PrintingWidth: 516 mm (20.3 in.)Depth: 756 mm (29.8 in.)Height: 796 mm (31.3in.)
Weight*	Approx. 49.2 kg (108.5 lb)

* Without the ink cartridges and the power cord.

Electrical Specifications

Model	100 to 240 V Model	100 to 240 V Model *1	220 to 240 V Model
Rated Frequency Range	50 to 60 Hz	50 to 60 Hz	50 to 60 Hz
Rated Current	1.2 to 0.6 A	1.2 to 0.6 A	0.8 A
Power Consumption (with USB Connection)	Standalone copying: Approx. 36 W (ISO/IEC24712)Ready mode: Approx. 16 WSleep mode: Approx. 2.7 WPower off: Approx. 0.5 W	Standalone copying: Approx. 36 W (ISO/IEC24712)Ready mode: Approx. 16 WSleep mode: Approx. 2.7 WPower off: Approx. 0.2 W	Standalone copying: Approx. 36 W (ISO/IEC24712)Ready mode: Approx. 17 WSleep mode: Approx. 2.9 WPower off: Approx. 0.5 W

*1 For users in Europe who purchased 100 to 240 V models after January 2018.

Note:

☐ Check the label on the printer for its voltage.
☐ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption
☐ For users in Belgium, power consumption when copying may vary. Check http://www.epson.be for the latest specifications.

Appendix

Environmental Specifications

Operation	Use the printer within the range shown in the following graph.
	Temperature: 10 to 35°C (50 to 95°F)
	Humidity: 20 to 80% RH (without condensation)
Storage	Temperature: -20 to 40°C (-4 to 104°F)*
	Humidity: 5 to 85% RH (without condensation)

* You can store for one month at 40°C (104°F).

Environmental Specifications for Ink Cartridges

Storage Temperature	-20 to 40 °C (-4 to 104 °F)*
Freezing Temperature	-23 °C (-9.4 °F)Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).

* You can store for one month at 40 °C (104 °F).

System Requirements

☐ Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-bit)/Windows Vista (32-bit, 64-bit)/Windows XP Professional x64 Edition/Windows XP (32-bit)/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008 (32-bit, 64-bit)/Windows Server 2003 R2 (32-bit, 64-bit)/Windows Server 2003 (32-bit, 64-bit)
☐ Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X v10.6.8

Note:

☐ Mac OS X may not support some applications and features.

☐ The UNIX File System (UFS) for Mac OS X is not supported.

Font Information

Available Fonts for PostScript

Font Name	Family	HP Equivalent
Nimbus Mono	Medium, Bold, Italic, Bold Italic	Courier
Letter Gothic	Medium, Bold, Italic	Letter Gothic
Nimbus Mono PS	Regular, Bold, Oblique, Bold Oblique	CourierPS
Nimbus Roman No4	Medium, Bold, Italic, Bold Italic	CG Times
URW Classico	Medium, Bold, Italic, Bold Italic	CG Omega
URW Coronet	-	Coronet
URW Clarendon Condensed	-	Clarendon Condensed
URW Classic Sans	Medium, Bold, Italic, Bold Italic	Univers
URW Classic Sans Condensed	Medium, Bold, Italic, Bold Italic	Univers Condensed
Antique Olive	Medium, Bold, Italic	Antique Olive
Garamond	Antiqua, Halbfett, Kursiv, Kursiv Halbfett	Garamond
Mauritius	-	Marigold
Algiers	Medium, Extra Bold	Albertus
NimbusSansNo2	Medium, Bold, Italic, Bold Italic	Arial
Nimbus Roman No9	Medium, Bold, Italic, Bold Italic	Times New Roman
Nimbus Sans	Medium, Bold, Oblique, Bold Oblique	Helvetica
Nimbus Sans Narrow	Medium, Bold, Oblique, Bold Oblique	Helvetica Narrow
Palladio	Roman, Bold, Italic, Bold Italic	Palatino
URW Gothic	Book, Demi, Book Oblique, Demi Oblique	ITC Avant Garde
URW Bookman	Light, Demi, Light Italic, Demi Italic	ITC Bookman
URW Century Schoolbook	Roman, Bold, Italic, Bold Italic	New Century Schoolbook
Nimbus Roman	Medium, Bold, Italic, Bold Italic	Times
URW Chancery Medium Italic	-	ITC Zapf Chancery Italic
Symbol	-	Symbol
URW Dingbats	-	Wingdings
Dingbats	-	ITC Zapf Dingbats
Standard Symbol	-	SymbolIPS

Appendix

Available Fonts for PCL

Scalable Font

Font Name	Family	HP Equivalent	Symbol Set
Nimbus Mono	Medium, Bold, Italic, Bold Italic	Courier	1
Letter Gothic	Medium, Bold, Italic	Letter Gothic	1
Nimbus Mono PS	Regular, Bold, Oblique, Bold Oblique	CourierPS	3
Nimbus Roman No4	Medium, Bold, Italic, Bold Italic	CG Times	2
URW Classico	Medium, Bold, Italic, Bold Italic	CG Omega	3
URW Coronet	-	Coronet	3
URW Clarendon Condensed	-	Clarendon Condensed	3
URW Classic Sans	Medium, Bold, Italic, Bold Italic	Univers	2
URW Classic Sans Condensed	Medium, Bold, Italic, Bold Italic	Univers Condensed	3
Antique Olive	Medium, Bold, Italic	Antique Olive	3
Garamond	Antiqua, Halbfett, Kursiv, Kursiv Halbfett	Garamond	3
Mauritius	-	Marigold	3
Algiers	Medium, Extra Bold	Albertus	3
NimbusSansNo2	Medium, Bold, Italic, Bold Italic	Arial	3
Nimbus Roman No9	Medium, Bold, Italic, Bold Italic	Times New	3
Nimbus Sans	Medium, Bold, Oblique, Bold Oblique	Helvetica	3
Nimbus Sans Narrow	Medium, Bold, Oblique, Bold Oblique	Helvetica Narrow	3
Palladio	Roman, Bold, Italic, Bold Italic	Palatino	3
URW Gothic	Book, Demi, Book Oblique, Demi Oblique	ITC Avant Garde	3
URW Bookman	Light, Demi, Light Italic, Demi Italic	ITC Bookman	3
URW Century Schoolbook	Roman, Bold, Italic, Bold Italic	New Century Schoolbook	3
Nimbus Roman	Medium, Bold, Italic, Bold Italic	Times	3
URW Chancery Medium Italic	-	ITC Zapf Chancery Italic	3
Symbol	-	Symbol	4
URW Dingbats	-	Wingdings	5
Dingbats	-	ITC Zapf Dingbats	6
Standard Symbol	-	SymbolIPS	4

Appendix

Font Name	Family	HP Equivalent	Symbol Set
URW David	Medium, Bold	HP David	7
URW Narkis	Medium, Bold	HP Narkis Tam	7
URW Miryam	Medium, Bold, Italic	HP Miryam	7
URW Koufi	Medium, Bold	Koufi	8
URW Naskh	Medium, Bold	Naskh	8
URW Ryadh	Medium, Bold	Ryadh	8

Bitmap Font

Font Name	Symbol Set
Line Printer	9

OCR/Barcode Bitmap Font (for PCL5 only)

Font Name	Family	Symbol Set
OCR A	-	10
OCR B	-	11
Code39	9.37cpi, 4.68cpi	12
EAN/UPC	Medium, Bold	13

Note:

Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may not be readable. Print a sample and make sure the fonts can be read before printing large quantities.

Related Information

→ "List of Symbol Sets for PCL 5" on page 207
→ "The List of the Symbol Sets for PCL 6" on page 209

List of Symbol Sets

Your printer can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language.

When you are considering which font to use, you should also consider which symbol set to combine with the font.

Note:

Since most software handles fonts and symbols automatically, you will probably never need to adjust the printer's settings. However, if you are writing your own printer control programs, or if you are using older software that cannot control fonts, refer to the following sections for symbol set details.

Appendix

List of Symbol Sets for PCL 5

Symbol Set Name	Attribute	Font Classification
		1	2	3	4	5	6	7	8	9	10	11	12	13
Norweg1	0D	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
Roman Extension	0E	-	-	-	-	-	-	-	-	✓	-	-	-	-
Italian	0I	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
ECM94-1	0N	✓	✓	✓	-	-	-	-	-	✓	-	-	-	-
Swedis2	0S	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
ANSI ASCII	0U	✓	✓	✓	-	-	-	✓	✓	-	-	-	-	-
UK	1E	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
French2	1F	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
German	1G	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
Legal	1U	✓	✓	✓	-	-	-	-	-	✓	-	-	-	-
8859-2 ISO	2N	✓	✓	✓	-	-	-	-	-	✓	-	-	-	-
Spanish	2S	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
ISO 8859/4 Latin 4	4N	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
Roman-9	4U	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
PsMath	5M	✓	✓	✓	-	-	-	✓	✓	-	-	-	-	-
8859-9 ISO	5N	✓	✓	✓	-	-	-	-	-	✓	-	-	-	-
WiTurkish	5T	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
MsPublishin	6J	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
VeMath	6M	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
8859-10ISO	6N	✓	✓	✓	-	-	-	-	-	✓	-	-	-	-
DeskTop	7J	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
Math-8	8M	✓	✓	✓	-	-	-	✓	✓	-	-	-	-	-
Roman-8	8U	✓	✓	✓	-	-	-	-	-	✓	-	-	-	-
WiE.Europe	9E	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
Pc1004	9J	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
8859-15ISO	9N	✓	✓	✓	-	-	-	-	-	✓	-	-	-	-
PcTk437	9T	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
Windows	9U	✓	✓	✓	-	-	-	-	-	-	-	-	-	-

Appendix

Symbol Set Name	Attribute	Font Classification
		1	2	3	4	5	6	7	8	9	10	11	12	13
PsText	10J	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
IBM-US	10U	✓	✓	✓	-	-	-	-	-	✓	-	-	-	-
IBM-DN	11U	✓	✓	✓	-	-	-	-	-	✓	-	-	-	-
McText	12J	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
PcMultiling	12U	✓	✓	✓	-	-	-	-	-	✓	-	-	-	-
VeInternati	13J	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
PcEur858	13U	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
VeUS	14J	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
PiFont	15U	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
PcE.Europe	17U	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
Unicode 3.0	18N	✓	✓	✓	-	-	-	✓	✓	-	-	-	-	-
WiBALT	19L	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
WiAnsi	19U	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
PcBlt775	26U	✓	✓	✓	-	-	-	-	-	-	-	-	-	-
Pc866Cyr	3R	✓	✓	-	-	-	-	-	-	-	-	-	-	-
Greek8	8G	✓	✓	-	-	-	-	-	-	-	-	-	-	-
WinGrk	9G	✓	✓	-	-	-	-	-	-	-	-	-	-	-
WinCyr	9R	✓	✓	-	-	-	-	-	-	-	-	-	-	-
Pc851Grk	10G	✓	✓	-	-	-	-	-	-	-	-	-	-	-
ISOCyr	10N	✓	✓	-	-	-	-	-	-	✓	-	-	-	-
Pc8Grk	12G	✓	✓	-	-	-	-	-	-	-	-	-	-	-
ISOGrk	12N	✓	✓	-	-	-	-	-	-	-	-	-	-	-
Pc866Ukr	14R	✓	✓	-	-	-	-	-	-	-	-	-	-	-
Hebrew7	0H	✓	-	-	-	-	-	✓	-	-	-	-	-	-
8859-8 ISO	7H	✓	-	-	-	-	-	✓	-	-	-	-	-	-
Hebrew8	8H	✓	-	-	-	-	-	✓	-	-	-	-	-	-
Pc862Heb	15H	✓	-	-	-	-	-	✓	-	-	-	-	-	-
PC-862, Hebrew	15Q	✓	-	-	-	-	-	✓	-	-	-	-	-	-
Arabic8	8V	-	-	-	-	-	-	-	✓	-	-	-	-	-
HPWARA	9V	-	-	-	-	-	-	-	✓	-	-	-	-	-

Appendix

Symbol Set Name	Attribute	Font Classification
		1	2	3	4	5	6	7	8	9	10	11	12	13
Pc864Ara	10V	-	-	-	-	-	-	-	√	-	-	-	-	-
Symbol	19M	-	-	-	√	-	-	-	-	-	-	-	-	-
Wingdings	579L	-	-	-	-	√	-	-	-	-	-	-	-	-
ZapfDigbats	14L	-	-	-	-	-	√	-	-	-	-	-	-	-
OCR A	0O	-	-	-	-	-	-	-	-	-	√	-	-	-
OCR B	1O	-	-	-	-	-	-	-	-	-	-	√	-	-
OCR B Extension	3Q	-	-	-	-	-	-	-	-	-	-	√	-	-
Code3-9	0Y	-	-	-	-	-	-	-	-	-	-	-	√	-
EAN/UPC	8Y	-	-	-	-	-	-	-	-	-	-	-	-	√

The List of the Symbol Sets for PCL 6

Symbol Set Name	Attribute	Font Classification
		1	2	3	4	5	6	7	8	9
ISO Norwegian	4	✓	✓	✓	-	-	-	-	-	-
ISO Italian	9	✓	✓	✓	-	-	-	-	-	-
ISO 8859-1 Latin 1	14	✓	✓	✓	-	-	-	-	-	✓
ISO Swedish	19	✓	✓	✓	-	-	-	-	-	-
ASCII	21	✓	✓	✓	-	-	-	✓	✓	-
ISO United Kingdom	37	✓	✓	✓	-	-	-	-	-	-
ISO French	38	✓	✓	✓	-	-	-	-	-	-
ISO German	39	✓	✓	✓	-	-	-	-	-	-
Legal	53	✓	✓	✓	-	-	-	-	-	✓
ISO 8859-2 Latin 2	78	✓	✓	✓	-	-	-	-	-	✓
ISO Spanish	83	✓	✓	✓	-	-	-	-	-	-
Roman-9	149	✓	✓	✓	-	-	-	-	-	-
PS Math	173	✓	✓	✓	-	-	-	✓	✓	-
ISO 8859-9 Latin 5	174	✓	✓	✓	-	-	-	-	-	✓
Windows 3.1 Latin 5	180	✓	✓	✓	-	-	-	-	-	-
Microsoft Publishing	202	✓	✓	✓	-	-	-	-	-	-

Appendix

Symbol Set Name	Attribute	Font Classification
		1	2	3	4	5	6	7	8	9
ISO 8859/10 Latin 6	206	✓	✓	✓	-	-	-	-	-	✓
DeskTop	234	✓	✓	✓	-	-	-	-	-	-
Math-8	269	✓	✓	✓	-	-	-	✓	✓	-
Roman-8	277	✓	✓	✓	-	-	-	-	-	✓
Windows 3.1 Latin 2	293	✓	✓	✓	-	-	-	-	-	-
Pc1004	298	✓	✓	✓	-	-	-	-	-	-
ISO 8859-15 Latin 9	302	✓	✓	✓	-	-	-	-	-	✓
PC-Turkish	308	✓	✓	✓	-	-	-	-	-	-
Windows 3.0	309	✓	✓	✓	-	-	-	-	-	-
PS Text	330	✓	✓	✓	-	-	-	-	-	-
PC-8	341	✓	✓	✓	-	-	-	-	-	✓
PC-8 D/N	373	✓	✓	✓	-	-	-	-	-	✓
MC Text	394	✓	✓	✓	-	-	-	-	-	-
PC-850	405	✓	✓	✓	-	-	-	-	-	✓
PcEur858	437	✓	✓	✓	-	-	-	-	-	-
Pi Font	501	✓	✓	✓	-	-	-	-	-	-
PC852	565	✓	✓	✓	-	-	-	-	-	-
Unicode 3.0	590	✓	✓	✓	-	-	-	✓	✓	-
WBALT	620	✓	✓	✓	-	-	-	-	-	-
Windows 3.1 Latin 1	629	✓	✓	✓	-	-	-	-	-	-
PC-755	853	✓	✓	✓	-	-	-	-	-	-
Wingdings	18540	-	-	-	-	✓	-	-	-	-
Symbol	621	-	-	-	✓	-	-	-	-	-
ZapfDigbats	460	-	-	-	-	-	✓	-	-	-
PC-866, Cyrillic	114	✓	✓	-	-	-	-	-	-	-
Greek8	263	✓	✓	-	-	-	-	-	-	-
Windows Greek	295	✓	✓	-	-	-	-	-	-	-
Windows Cyrillic	306	✓	✓	-	-	-	-	-	-	-
PC-851, Greek	327	✓	✓	-	-	-	-	-	-	-
ISO 8859/5 Cyrillic	334	✓	✓	-	-	-	-	-	-	✓

Appendix

Symbol Set Name	Attribute	Font Classification
		1	2	3	4	5	6	7	8	9
PC-8, Greek	391	✓	✓	-	-	-	-	-	-	-
ISO 8859/7 Greek	398	✓	✓	-	-	-	-	-	-	-
PC-866 UKR	466	✓	✓	-	-	-	-	-	-	-
Hebrew7	8	✓	-	-	-	-	-	✓	-	-
ISO 8859/8 Hebrew	232	✓	-	-	-	-	-	✓	-	-
Hebrew8	264	✓	-	-	-	-	-	✓	-	-
PC-862, Hebrew	488	✓	-	-	-	-	-	✓	-	-
Arabic8	278	-	-	-	-	-	-	-	✓	-
HPWARA	310	-	-	-	-	-	-	-	✓	-
PC-864, Arabic	342	-	-	-	-	-	-	-	✓	-

Regulatory Information

Standards and Approvals

Standards and Approvals for U.S. Model

Safety	UL60950-1CAN/CSA-C22.2 No.60950-1
EMC	FCC Part 15 Subpart B Class BCAN/CSA-CEI/IEC CISPR 22 Class B

This equipment contains the following wireless module.

Manufacturer: Askey Computer Corporation

Type: WLU6320-D69 (RoHS)

This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio

Appendix

frequency (RF) Exposure rules. This equipment should be installed and operated so that the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles).

Standards and Approvals for European Model

For European users

Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following website.

http://www.epson.eu/conformity

C551A

For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxembourg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.

Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the products.

CE

German Blue Angel

This printer meets the standards for the German Blue Angel. See the following website for the specifications required for the Blue Angel standard.

http://www.epson.de/blauerengel

Restrictions on Copying

Observe the following restrictions to ensure the responsible and legal use of the printer.

Copying of the following items is prohibited by law:

☐ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities
☐ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage
□ Government-issued revenue stamps, and securities issued according to legal procedure

Exercise caution when copying the following items:

☐ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc.

Passports, driver's licenses, warrants of fitness, road passes, food stamps, tickets, etc.

Note:

Copying these items may also be prohibited by law.

Responsible use of copyrighted materials:

Appendix

Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

Saving Power

The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the printer's energy efficiency. Please consider the environment before making any change.

Saving Power - Control Panel

1. Enter Setup from the home screen, and then select System Administration.
2. Select Common Settings.
3. Do one of the following.

☐ Select Sleep Timer or Power Off Settings > Power Off If Inactive, and then make settings.
☐ Select Sleep Timer or Power Off Timer, and then make settings.

Note:

Your product may have the Power Off Settings or Power Off Timer feature depending on the production date and the location of purchase.

Transporting the Printer

When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.

Appendix

Caution:

☐ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury.
Because this printer is heavy, it should always be carried by two or more people when unpacking and transporting.
☐ When lifting the printer, place your hands in the positions shown below. If you lift the printer holding other positions, the printer may fall or you may trap your fingers when placing the printer.

Line drawing of two people exchanging a box together (no text or symbols)

☐ When carrying the printer, do not tilt it more than 10 degrees; otherwise the printer may fall.

Important:

☐ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.
Leave the ink cartridge installed. Removing the cartridge can dry out the print head and may prevent the printer from printing.
Leave the maintenance box installed; otherwise ink may leak during transporting.

1. Turn off the printer by pressing the ⏻ button.
2. Make sure the power light turns off, and then unplug the power cord.

Important:

Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible.

1. Disconnect all cables such as the power cord and USB cable.
2. Remove all of the paper from the printer.
3. Make sure there are no originals on the printer.
4. Store the paper support and the output tray.

Appendix

1. Uninstall the optional paper cassette if it is installed.

2. Pack the printer in its box, using the protective materials.

Note:

If print quality has declined the next time you print, clean and align the print head.

Related Information

→ "Part Names and Functions" on page 17
→ "Checking and Cleaning the Print Head" on page 139
→ "Aligning the Print Head" on page 141

Installing the Optional Units

Optional Paper Cassette Unit Code

The following is the code for the optional paper cassette unit.

500-Sheet Optional Cassette Unit (C12C932011)

Installing the Optional Paper Cassette Units

You can install up to 2 paper cassette units.

Caution:

☐ Make sure you turn off the printer, unplug the power cord from the printer, and disconnect any cables before starting installation. Otherwise, the power cord may be damaged resulting in fire or electric shock.
☐ When lifting the printer, place your hands in the positions shown below. If you lift the printer holding other positions, the printer may fall or you may trap your fingers when placing the printer.

Line drawing of two people exchanging a box together (no text or symbols)

1. Turn off the printer by pressing the ⏻ button, and then unplug the power cord.

User's Guide

Appendix

1. Disconnect any connected cables.

Note:

If other optional paper cassette units have been installed, uninstall them as well.

1. Remove the optional paper cassette unit from its box, and then remove any protective materials.

2. Check the items supplied.

Line drawing of a printer with internal components and exploded view (no text or symbols)

1. Place the optional paper cassette unit where you want to set up the printer.

Appendix

1. Remove the output tray and pull out the paper cassette.

Technical diagram showing printer internal components with Chinese labels indicating assembly steps

1. Stack all optional paper cassette units on top of each other, and then secure them with the screws.

Technical diagram of a device's internal structure showing a component being inserted into a housing, with no visible text or symbols.

Appendix

1. Lower the printer gently onto the optional paper cassette aligning the corners, and then secure them with the screws using the screw driver that came with the optional paper cassette unit.

Diagram of printer internal structure with labeled parts and a close-up view of the base casing

Note:
Depending on the configuration, some screws may be left over after assembly.

1. Secure the optional paper cassette unit and the printer at the back with the attachments and screws.

Diagram showing a mechanical component with an inset view of a rotating arm (no text or symbols present)

User's Guide

Appendix

1. Insert a label showing the size of the paper to be loaded in the cassette into the holder.

graph TD
    A["①: SAV A4"] --> B["②: SAV A4"]

1. Insert the paper cassette and then attach the output tray.
2. Place the sticker indicating the cassette number.

graph TD
    A["Storage Unit"] --> B["Component 1"]
    A --> C["Component 2"]
    A --> D["Component 3"]
    E["Panel 1"] --> F["C2"]
    G["Panel 2"] --> H["C2"]
    I["Panel 3"] --> J["C2"]

1. Reconnect the power cord and any other cables, and then plug in the printer.
2. Turn on the printer by pressing the ⏻ button.
3. Pull out and reinsert the optional paper cassette unit to check that the optional paper cassette unit is displayed on the Paper Setup screen.

Note:

When uninstalling the optional paper cassette unit, turn off the printer, unplug the power cord, disconnect any cables, and then perform the installation procedure in reverse.

Proceed with the printer driver settings.

Related Information

→ "Optional Paper Cassette Unit Code" on page 215

Appendix

Setting the Optional Paper Cassette Unit in the Printer Driver

To use the installed optional paper cassette unit, the printer driver needs to acquire the necessary information.

Setting the Optional Paper Cassette Unit in the Printer Driver - Windows

Note:

Log on to your computer as an administrator.

1. Open the Optional Settings tab from the printer properties.

Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it, select Printer properties, and then click the Optional Settings tab.
Windows 7/Windows Server 2008 R2 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, select Printer properties, and then click the Optional Settings tab.
Windows Vista/Windows Server 2008 Click the start button, and then select Control Panel > Printers in Hardware and Sound. Right-click on your printer, select Property, and then click Optional Settings.
Windows XP/Windows Server 2003 R2/Windows Server 2003 Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-click on your printer, select Property, and then click the Optional Settings tab.

1. Select Acquire from Printer, and then click Get.

Optional Paper Sources information is displayed in Current Printer Information.

1. Click OK.

Setting the Optional Paper Cassette Unit in the Printer Driver - Mac OS X

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver).
2. Set Lower Cassette according to the number of paper cassettes.
3. Click OK.

Accessing an External USB Device From a Computer

You can write or read data on an external USB device such as a USB flash drive that has been inserted in the printer from a computer.

Appendix

Important:

☐ When sharing an external device inserted in the printer between computers connected over USB and over a network, write access is only allowed to the computers that are connected by the method you selected on the printer. To write to the external USB device, enter the Setup on the control panel, and then select System Administration > Printer Settings > Memory Device Interface > File Sharing and a connection method. Data can be read by computers connected over USB and over a network.
☐ To write to an external USB device connected to the computer over a network, enter the Setup on the control panel, and then select System Administration > Printer Settings > Memory Device Interface > File Sharing > Network.

Note:

It takes a while to recognize data from a computer if a large external USB device, such as 2TB HDD, is connected.

Windows

Select an external USB device in Computer or My Computer. The data on the external USB device is displayed.

Note:

If you connected the printer to the network without using the software disk or Web Installer, map a USB port as a network drive. Open Run and enter a printer name \XXXXX or a printer's IP address \XXX.XXX.XXX.XXX to Open:. Right-click a device icon displayed to assign the network. The network drive appears in Computer or My Computer.

Mac OS X

Select a corresponding device icon. The data on the external USB device is displayed.

Note:

☐ To remove an external USB device, drag and drop the device icon to the trash icon. Otherwise, data in the shared drive may not be displayed correctly when another external USB device is inserted.
☐ To access an external storage device through the network, select Go > Connect to Server from the menu on the desktop Enter a printer name cifs://XXXXX or smb://XXXXX (Where "xxxxx" is the printer name) in the Server Address, and then click Connect.

Related Information

→ "System Administration" on page 31
→ "External USB Device Specifications" on page 200

Restricting Access to an External USB Device From a Computer

You can make settings to authenticate the user for the following operations.

☐ Accessing from a computer to an external USB device, such as a USB flash memory, connected to the printer.
☐ Saving received faxes on a computer using FAX Utility.

Use Web Config or Epson Net Config to make the settings. The following describes the procedure for Web Config.

1. Start Web Config on the computer connected to the same network as the printer.
2. On the Web Config window, select Services > MS Network.
3. Select Use Microsoft network sharing.

Appendix

1. Select Enable for Enable a user authentication for sharing a file and saving a fax on a computer.

2. Enter a user name and password as the user authentication, and then click Next.

3. Confirm the entry, and then click OK.

Note:

You can check the current settings with a status sheet that can be printed from the following menu.

Setup > Network Status > Print Status Sheet

Related Information

→ "Web Config" on page 147
→ "Accessing an External USB Device From a Computer" on page 220
→ "Saving Received Faxes on a Computer" on page 115

Using an Email Server

To use email features, such as scan or fax forwarding features, you need to configure the email server.

Configuring Mail Server

Check the following before configuring the email server.

☐ The printer is connected to the network.
☐ The email server information, such as the documents from your service provider that you used to setup the email on your computer.

Note:

If you use a free email service, such as Internet email, search the Internet to get the email server information you need.

1. Enter Setup from the home screen.
2. Select System Administration > Network Settings > Advanced Setup.
3. Select Email Server > Server Settings.

Appendix

1. Select the authentication method of the email server you are using.

Important:

The following authentication methods are available.

□ None
☐ SMTP (SMTP AUTH)
POP Before SMTP

Contact your internet service provider to confirm the authentication method of the email server.

The printer may not be able to communicate with an email server even if the authentication method is available since security may be enhanced (for example SSL communication is necessary). Visit the Epson support website for the latest information.

http://www.epson.eu/Support (Europe)

http://support.epson.net/ (outside Europe)

1. Make the appropriate settings.

The necessary settings vary depending on the authentication method. Enter the information for the email server you are using.

1. Press OK.

2. Select Connection Check to check that the printer is connected to the email server.

Note:

☐ If an error message is displayed, check if the email server settings are correct.
☐ When you cannot send an email even if the connection check succeeds, check the authentication method for the email server you are using.

Related Information

→ "Email Server Setting Items" on page 223

Email Server Setting Items

Items	Explanations
Authentication Method	Displays the selected authentication method.
Authenticated Account	If you select SMTP-AUTH or POP before SMTP as the Authentication Method, enter the user name (email address) registered to the email server within 255 characters or less.
Authenticated Password	If you select SMTP-AUTH or POP before SMTP as the Authentication Method, enter the password of the authenticated account within 20 characters or less.
Sender's Email Address	Specify the email address that the printer uses to send emails. You can specify the existing email address. To make it clear that the email is being sent from the printer, you can acquire an address specifically for the printer and enter it here.

Appendix

Items	Explanations
SMTP Server Address	Enter the server address of the server that sends the email (SMTP server).
SMTP Server Port Number	Enter the port number of the server that sends the email (SMTP server).
POP3 Server Address	If you select POP before SMTP as the Authentication Method, enter the server address of the server that receives the email (POP3 server).
POP3 Server Port Number	If you select POP before SMTP as the Authentication Method, enter the port number of the email server that receives the email (POP3 server).
Secure Connection	If you select SMTP-AUTH or Off as the Authentication Method, select the method of the secure connection.

Checking an Email Server Connection

1. Enter Setup from the home screen.
2. Select System Administration > Network Settings > Advanced Setup.
3. Select Email Server > Connection Check to check that the printer is connected to the email server.

Note:

☐ If an error message is displayed, check if the email server settings are correct.
☐ When you cannot send an email even if the connection check succeeds, check the authentication method for the email server you are using.

Where to Get Help

Technical Support Web Site

If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.

http://support.epson.net/

http://www.epson.eu/Support (Europe)

If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance.

Appendix

Contacting Epson Support

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.

Epson support will be able to help you much more quickly if you give them the following information:

□ Product serial number

(The serial number label is usually on the back of the product.)

□ Product model

☐ Product software version

(Click About, Version Info, or a similar button in the product software.)

☐ Brand and model of your computer

☐ Your computer operating system name and version

□ Names and versions of the software applications you normally use with your product

Note:

Depending on the product, the dial list data for fax and/or network settings may be stored in the product's memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own backup data or take notes.

Help for Users in Europe

Check your Pan-European Warranty Document for information on how to contact Epson support.