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KORISNIČKI PRIRUČNIK 2407WFP DELL

Dell™ 2407WFP-HC Flat Panel Monitor User's Guide

About Your Monitor

Front View

Back View

Side View

Bottom View

Monitor Specifications

Universal Serial Bus (USB) Interface

Card Reader Specifications

Plug and play capability

Caring for Your Monitor

Using Your Adjustable Monitor Stand

Attaching the Stand

Organizing Your Cables

Using the Tilt, Swivel and Vertical Extension

Removing the Stand

Setting Up Your Monitor

Connecting Your Monitor

Using the Front Panel Buttons

Using the OSD

Setting the Optimal Resolution

Using the Dell™ Soundbar (Optional)

Rotating Your Monitor

Changing the Rotation of Your Monitor

Rotating Your Operating System

Solving Problems

Monitor Specific Troubleshooting

Common Problems

Video Problems

Product Specific Problems

Universal Serial Bus (USB) Specific Problems

Dell™ Soundbar (Optional) Troubleshooting

Card Reader Troubleshooting

Appendix

FCC Identification Information

Safety Instructions

Contacting Dell

Notes, Notices, and Cautions

DELL 2407WFP - Notes, Notices, and Cautions - 1

NOTE: A NOTE indicates important information that helps you make better use of your computer.

DELL 2407WFP - Notes, Notices, and Cautions - 2

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

DELL 2407WFP - Notes, Notices, and Cautions - 3

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.

Information in this document is subject to change without notice.

© 2007 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of DellInc; Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model 2407WFP-HC

March 2007

Rev. A01

Back to Contents Page

About Your Monitor

Dell™ 2407WFP-HC Flat Panel Monitor

Front View
Back View
Side View
Bottom View
Monitor Specifications

Universal Serial Bus(USB) Interface
Card Reader Specifications
Plug and play capability
Caring for Your Monitor

Front View

DELL 2407WFP - Front View - 1

natural_image Front view of a black computer monitor with three tripod legs (no visible text or symbols)

DELL 2407WFP - Front View - 2

text_image 1 2 3 4 5 1 2 3 4 5 3 4 - - + 5 6 7

1 Input indicators
2 Input Source Select
3 PIP (Picture In Picture) / PBP (Picture By Picture) Select
4 OSD Menu / Select
5 Brightness & Contrast / Down (-)
6 Auto-adjust / Up (+)
7 Power button (with power light indicator)

Back View

DELL 2407WFP - Back View - 1

text_image 1 2 3 4 5 6 7 8 9

1 VESA mounting holes (100mm) (Behind attached base plate)
2 Connectors label
3 Barcode serial number label
4 Security lock slot
5 Monitor Lock/Release Button
6 Regulatory rating label
7 Dell Soundbar mounting brackets
8 Lock down/release button
9 Cable management hole
Use to mount the monitor.
Indicate the positions and types of connectors.
Refer to this label if you need to contact Dell for technical support.
Use a security lock with the slot to help secure your monitor.
Press to release the stand from the monitor.
List the regulatory approvals.
Attach the optional Dell Soundbar.
Push the monitor down, press the button to unlock the
monitor, and then lift the monitor to the desired height.
Help organize cables by placing them through the hole.

Side View

DELL 2407WFP - Side View - 1

natural_image Side view of a desktop computer monitor with a stand (no visible text or symbols)

Right side

DELL 2407WFP - Side View - 2

text_image Diagram of a computer monitor with labeled parts, showing front and side views

Left side

1 Card reader: for details please refer to Card Reader Specifications
2 USB downstream ports

Bottom View

DELL 2407WFP - Bottom View - 1

text_image 1 2 3 4 5 6 7 8 9

DELL 2407WFP - Bottom View - 2

natural_image Metal mechanical component with two symmetrical arms and a central circular feature (no text or symbols visible)

1 AC power cord connector
2 DC power connector for Dell™ Soundbar
3 DVI connector
4 VGA connector
5 Composite video connector
6 S-Video connector
7 Component video connectors
8 USB upstream port
9 USB downstream ports

Monitor Specifications

General

Flat Panel

The following table lists the flat panel specification:

Screen typeActive matrix - TFT LCD
Screen dimensions24 inches (24-inch viewable image size)
Preset display area:
Horizontal518.4 mm (20.4 inches)
Vertical324.0 mm (12.7 inches)
Pixel pitch0.270 mm
Viewing angle+/- 89° (vertical) typ, +/- 89° (horizontal) typ
Luminance output400 cd/m ^2 (typ)
Contrast ratio1000:1 (typ)
Faceplate coatingAntiglare with hard-coating 3H
Backlight6 CCFLs U-type backlight, 92% wide color gamut
Response Time6 ms typical (Grey to Grey) / 16 ms typical (Black to White)

Resolution

The following table lists the recommended resolution:

Horizontal scan range30 kHz to 81 kHz (automatic)
Vertical scan range56 Hz to 76 Hz, exception 1920 x 1200 at 60 Hz only
Optimal preset resolution1920 x 1200 at 60 Hz
Highest preset resolution1920 x 1200 at 60 Hz

Video Supported Modes

Video display capabilities (DVI playback)480p/576p/720p/1080p (Supports HDCP)
Video display capabilities (Composite playback)NTSC/PAL
Video display capabilities (S-Video playback)NTSC/PAL
Video display capabilities (Component playback)480i/480p/576i/576p/720p/1080i

Preset Display Modes

The following table lists the preset modes for which Dell guarantees image size and centering:

Display ModeHorizontal Frequency (kHz)Vertical Frequency (Hz)Pixel Clock (MHz)Sync Polarity (Horizontal/Vertical)
VGA, 720 x 40031.570.128.3-/+
VGA, 640 x 48031.559.925.2-/-
VESA, 640 x 48037.575.031.5-/-
VESA, 800 x 60037.960.340.0+/+
VESA, 800 x 60046.975.049.5+/+
VESA, 1024 x 76848.460.065.0-/-
VESA, 1024 x 76860.075.078.8+/+
VESA, 1152 x 86467.575.0108.0+/+
VESA, 1280 x 102464.060.0108.0+/+
VESA, 1280 x 102480.075.0135.0+/+
VESA, 1600 x 120075.060.0162.0+/+
VESA, 1920 x 120074.060.0154.0+/-

Electrical

The following table lists the electrical specification:

Video input signals

Analog RGB, 0.7 Volts +/-5%, 75 ohm input impedance Digital DVI-D TMDS, 600mV for each differential line, 50 ohm input impedance S-video, Y Input 1 volt(p-p), C Input 0.286 volt(p-p), 75 ohm input impedance Composite, 1 volt(p-p), 75 ohm input impedance Component: Y, Pb, Pr are all 0.5\~1volt(p-p), 75 ohm input impedance

Synchronization input signals

separate horizontal and vertical, 3.3V CMOS or 5V TTL level, positive or negative sync. SOG (Sync on green)

AC input voltage / frequency / current

100 to 240 VAC / 50 or 60 Hz ± 3 Hz / 2.0A (Max.)

Inrush current

120V: 40A (Max.) 240V: 80A (Max.)

Physical Characteristics

The following table lists the physical characteristics:

Signal cable type

D-sub: Detachable, Analog, 15pin, shipped attached to the monitor
DVI-D: Detachable, Digital, 24pin, shipped detached from the monitor
S-video: Not included with display
Composite: Not included with display
Component: Not included with display

Dimensions (with stand):

Height (fully extended in portrait mode)

584.7 mm (23.0 inches)

Height (compressed/locked in landscape mode)

387.9 mm (15.3 inches)

Width

559.7 mm (22.0 inches)

Depth

195.0 mm ( 7.7 inches)

Weight

Monitor (Stand and Head)

8.3 Kg (18.3 lb)

Monitor Flat panel only (VESA Mode) 6.5 Kg (14.3 lb)

Weight with packaging 11.2 Kg (24.7 lb)

Environmental

The following table lists the environmental limitation:

Temperature:

Operating 5° to 35°C (41° to 95°F)

Non-operating Storage: 0° to 60°C (32° to 140°F)

Shipping: -20° to 60°C(-4° to 140°F)

Humidity:

Operating 10% to 80% (non-condensing)

Non-operating Storage: 5% to 90% (non-condensing)

Non-operating Storage: 5% to 90% (non-condensing)

Altitude:

Operating 3,657.6 m (12,000 ft) max

Non-operating 12,192 m (40,000 ft) max

Thermal dissipation 375.0 BTU/hour (maximum)

Power Management Modes

If you have VESA's DPMS compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as 'Power Save Mode'*. If activity from keyboard, mouse or other input devices is detected by the computer, the monitor will automatically "wake up".

The following table shows the power consumption and signaling of this automatic power saving feature:

VESA ModesHorizontal SyncVertical SyncVideoPower IndicatorPower Consumption
Normal operationActiveActiveActiveGreen110W (maximum)*57W (normal)**
Active-off modeInactiveInactiveBlankedAmberLess than 2 W
Switch off---OffLess than 1 W (at 230 V)

* With Audio + USB

** Without Audio + USB

* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.

Pin Assignments

VGA Connector

DELL 2407WFP - Pin Assignments - 1

text_image ①②③④⑤ ⑥⑦⑧⑨⑩ ⑪⑫⑬⑭⑮
Pin Number15-pin Side of the Connected Signal Cable
1Video-Red
2Video-Green
3Video-Blue
4GND
5Self-test
6GND-R
7GND-G
8GND-B
9Computer 5V/3.3V
10GND-sync
11GND
12DDC data
13H-sync
14V-sync
15DDC clock

DVI Connector
DELL 2407WFP - Pin Assignments - 2

text_image 1 2 3 × X 6 7 3 9 10 11 × X 14 15 16 17 18 19 × X 23 24
Pin Number24-pin Side of the Connected Signal Cable
1TMDS RX2-
2TMDS RX2+
3TMDS Ground
4Floating
5Floating
6DDC Clock
7DDC Data
8Floating
9TMDS RX1-
10TMDS RX1+
11TMDS Ground
12Floating
13Floating
14+5V / +3.3V power
15Self test
16Hot Plug Detect
17TMDS RX0-
18TMDS RX0+
19TMDS Ground
20Floating
21Floating
22TMDS Ground
23TMDS Clock+
24TMDS Clock-

S-video Connector

DELL 2407WFP - S-video Connector - 1

Pin Number5-pin Side of the Connected Signal Cable (Cable not included)
1GND
2GND
3LUMA
4CHROMA
5GND

Composite Video Connector

DELL 2407WFP - Composite Video Connector - 1

LUMA COMPOSITE CHROMA

Component Video Connector

DELL 2407WFP - Component Video Connector - 1

Pin Number3-pin Side of the Connected Signal Cable (Cable not included)
1Y (Luminance signal)
2Pb (Color differential signal)
3Pr (Color differential signal)

Universal Serial Bus (USB) Interface

This monitor supports High-Speed Certified USB 2.0 interface.

Transfer speedData RatePower Consumption
High speed480 Mbps2.5W (Max., each port)
Full speed12 Mbps2.5W (Max., each port)
Low speed1.5 Mbps2.5W (Max., each port)

USB Upstream Connector

DELL 2407WFP - USB Upstream Connector - 1

Pin Number4-pin Side of the connector
1DMU
2VCC
3DPU
4GND

USB Downstream Connector
DELL 2407WFP - USB Upstream Connector - 2

Pin Number4-Pin Side of the Signal Cable
1VCC
2DMD
3DPD
4GND

USB Ports

• 1 upstream - rear
• 4 downstream - 2 on rear; 2 on left side

NOTE: USB 2.0 capability requires 2.0 capable computer

NOTE: The monitor's USB interface works only when the monitor is on or in power save mode, If you switch the monitor off and then on, attached peripherals may take a few seconds to resume normal functionality.

Card Reader Specifications

Overview

  • The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.
  • The Flash Memory Card Reader is automatically recognized by Windows® 2000, XP and Vista.
  • Once installed and recognized, each separate memory card (slot) appears as a separate drive/drive letter.
  • All standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.

Features

The Flash Memory Card Reader has the following features:

• Supports Windows 2000, XP and Vista operating systems
• No Windows 9X support from Dell
• Mass Storage Class device (No drivers are required under Windows 2000, XP and Vista)
- USB-IF certification
• Supports various memory card media

DELL 2407WFP - Features - 1

DELL 2407WFP - Features - 2

The following table lists the slot to support what kind of memory card:

Slot NumberFlash memory cards type
1Compact Flash type I/II Card (CF I/II) / CF form factor ATA hard drives to USB 2.0 bus
2Smart Media Card (SMC)Memory Stick Card (MS)/ High Speed Memory Stick (HSMS) / Memory Stick Pro Card (MS PRO) / Memory Stick Duo (with Adapter)Secure Digital Card (SD)/ Mini Secure Digital (with Adapter)/ TransFlash Card (with Adapter)MultiMedia Card (MMC) / Reduced Size MultiMedia Card (with Adapter)

General

Connection type USB 2.0 High Speed Device (USB Full Speed Device compatible)

Supported OS Windows 2000, XP and Vista

Performance

Transfer Speed Read: 480 Mb/s (max.) Write: 480 Mb/s (max.)

Plug and Play Capability

You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. If desired, the user can select different settings, but in most cases monitor installation is automatic.

Caring for Your Monitor

DELL 2407WFP - Caring for Your Monitor - 1

CAUTION: Read and follow the safety instructions before cleaning the monitor.

DELL 2407WFP - Caring for Your Monitor - 2

CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

  • To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
  • Use a lightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
  • If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
  • Handle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor.
    • To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.

Back to Contents Page

Appendix

Dell™ 2407WFP-HC Flat Panel Monitor

FCC Identification Information
Safety Instructions
Contacting Dell

FCC Identification Information

FCC Class B

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

DELL 2407WFP - FCC Class B - 1

NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell™ Inc. could void your authority to operate this equipment.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

• Reorient the receiving antenna.
- Relocate the system with respect to the receiver.
- Move the system away from the receiver.
- Plug the system into a different outlet so that the system and the receiver are on different branch circuits.

If necessary, consult a representative of Dell™ Inc. or an experienced radio/television technician for additional suggestions.

The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:

• Product name: Dell™ 2407WFP-HC
• Model number: Dell™ 2407WFPb
• Company name:
Dell Inc.
Worldwide Regulatory Compliance & Environmental Affairs
One Dell Way
Round Rock, Texas 78682 USA
512-338-4400

DELL 2407WFP - FCC Class B - 2

NOTE: For Further regulatory information, see your Product Information Guide.

CAUTION: Safety Instructions

DELL 2407WFP - CAUTION: Safety Instructions - 1

CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor:

  • To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating current (AC) power available at your location:
  • 115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60 hertz (Hz)), and Taiwan.
    o 230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.

- Always be sure that your monitor is electrically rated to operate with the AC power available in your location.

DELL 2407WFP - CAUTION: Safety Instructions - 2

NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage according to the ranges defined in the "Electrical Specifications" section in the User's Guide.

  • Do not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.
  • Avoid moving the monitor between locations with large temperature differences.
  • Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.
  • Do not store or use the monitor in locations exposed to high humidity or dusty environment.
  • Do not allow water or other liquids to spill on or into the monitor.
  • Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.
  • Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.

• To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.
- Never use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the cables are not located where they can be stepped on or tripped over.
- Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.
- Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.
- Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.
- Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.
- Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.

- Locate your monitor near an easily accessible electric outlet.

- If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorized dealer or service center.

- Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified service personnel.

- High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources of heat.

- Unplug the monitor when it is going to be left unused for an extended period of time.

- Unplug your monitor from the electric outlet before any service is performed.

- LAMP(S) INSIDE THIS PRODUCT CONTAIN(S) MERCURY AND MUST BE RECYCLED OR DISPOSED OFF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. FOR MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAF.ORG.

Contacting Dell

You can contact Dell through the Internet and by phone:

  • For support through the web, go to support.dell.com.
  • For worldwide support through the web, use the Choose A Country/Region menu near the bottom of the page, or see the web addresses listed in the following table.
  • For support by e-mail, see the e-mail addresses listed in the following table.

DELL 2407WFP - Contacting Dell - 1

NOTE: Toll-free numbers are for use within the country for which they are listed.

DELL 2407WFP - Contacting Dell - 2

NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately.

- For support by phone, use the phone numbers and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

DELL 2407WFP - Contacting Dell - 3

NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.

Country (City) International Access Code Country Code City CodeService TypeArea Codes, Local Numbers, and Toll-Free Numbers Web and E-Mail Address
AnguillaOnline Supportwww.dell.com/ai
E-mail Addressla-techsupport@dell.com
Technical Support, Customer Service, Salestoll-free: 800-335-0031
Antigua and BarbudaOnline Supportwww.dell.com.ag
la-techsupport@dell.com
Technical Support, Customer Service, Sales1-800-805-5924
Aomen Country Code:853Technical Supporttoll-free:0800-105
Customer Service (Xiamen, China)34 160 910
Transaction Sales (Xiamen, China)29 693 115
Argentina (Buenos Aires)Online Supportwww.dell.com.ar
International Access Code: 00Country Code: 54City Code: 11E-mail for Desktops and Portablesla-techsupport@dell.com
E-mail for Servers and EMC® Storage Productsla-techsupport@dell.com
Customer Servicetoll-free: 0-800-444-0730
Technical Support-Dell PowerAppTM, Dell PowerEdgeTM, Dell PowerConnectTM, and Dell PowerVaultTMtoll-free: 0-800-222-0154
Technical Support Servicestoll-free: 0-800-444-0724
Sales0-810-444-3355
ArubaOnline Supportwww.dell.com.aw
la-techsupport@dell.com
Technical Support, Customer Service, Salestoll-free: 800-1578
Australia (Sydney)International Access Code: 0011Country Code: 61City Code: 2Online Supportsupport.ap.dell.com
support.ap.dell.com.contactus
Technical Support
Technical Support for XPS computers onlycomputers onlytoll-free: 1300 790 877
Home and Home Officetoll-free: 1300-655-533
Medium and Large Businesstoll-free: 1800-633-559
Small Business, Education, Local Governmenttoll-free: 1800-060-889
Customer Servicetoll-free: 1300-662-196
Austria (Vienna)International Access Code: 900Country Code: 43City Code: 1Online Supportsupport.euro.dell.com
tech_support_central_europe@dell.com
Technical Support for XPS computers onlycomputers only08 20 24 05 30 81
Home/Small Business Sales08 20 24 05 30 00
Home/Small Business Fax08 20 24 05 30 49
Home/Small Business Customer Service08 20 24 05 30 14
Home/Small Business Support08 20 24 05 30 17
Preferred Accounts/Corporate Customer Service08 20 24 05 30 16
Preferred Accounts/Corporate Support08 20 24 05 30 17
Switchboard0820 240 530 00
BahamasOnline Supportwww.dell.com/bs
la-techsupport@dell.com
Technical Support, Customer Service, Salestoll-free: 1-866-874-3038
BarbadosOnline Supportwww.dell.com/bb
la-techsupport@dell.com
Technical Support, Customer Service, Sales1-800-534-3142
Belgium (Brussels)International Access Code: 00Country Code: 32City Code: 2Online Supportsupport.euro.dell.com
Technical Support for XPS computers onlycomputers only02 481 92 96
General Support02 481 92 88
General Support Fax02 481 92 95
Customer Service02 713 15 .65
Corporate Sales02 481 91 00
Fax02 481 92 99
Switchboard02 481 91 00
BermudaOnline Supportwww.dell.com/bm
la-techsupport@dell.com
Technical Support, Customer Service, Sales1-877-890-0751
BoliviaOnline Supportwww.dell.com/bo
la-techsupport@dell.com
Technical Support, Customer Service, Salestoll-free: 800-10-0238
Brazil International Access Code: 00 Country Code: 55 City Code: 51Online Supportwww.dell.com/br
BR_TechSupport@dell.com
Customer Service and Tech Support0800 970 3355
Technical Support Fax51 2104 5470
Customer Service Fax51 2104 5480
Sales0800 970 3390
British Virgin IslandsTechnical Support, Customer Service, Salestoll-free: 1-866-278-6820
Brunei Country Code: 673Technical Support (Penang, Malaysia)604 633 4966
Customer Service (Penang, Malaysia)604 633 3101 or toll-free: 801 1012
Transaction Sales (Penang, Malaysia)604 633 3101 or toll-free: 801 1012
Canada (North York, Ontario) International Access Code: 011Online Order Statuswww.dell.ca/ostatus
Online Supportsupport.ca.dell.com
AutoTech (automated Hardware and Warranty Support)toll-free: 1-800-247-9362
Customer Service
Home/Home Officetoll-free: 1-800-847-4096
Small Businesstoll-free: 1-800-906-3355
Medium/Large Business, Government, Educationtoll-free: 1-800-387-5757
Hardware Warranty Phone Support
XPS Computers Onlytoll-free: 1-866-398-8977
Computers for Home/Home Officetoll-free: 1-800-847-4096
Computers for Small/Medium/Large Business, Governmenttoll-free: 1-800-387-5757
Printers, Projectors, Televisions, Handheld, Digital Jukebox, and Wireless1-877-335-5767
Sales
Home and Home Office Salestoll-free: 1-800-999-3355
Small Businesstoll-free: 1-800-387-5752
Medium/Large Business, Governmenttoll-free: 1-800-387-5755
Spare Parts and Extended Service1 866 440 3355
Cayman IslandsOnline Supportla-techsupport@dell.com
Technical Support, Customer Service, Sales1-877-262-5415
Chile (Santiago) Country Code: 56 City Code: 2Online Supportwww.dell.com/cl
la-techsupport@dell.com
Sales and Customer Supporttoll-free: 1230-020-3397 or 800-20-1385
China (Xiamen) Country Code: 86 City Code: 592Online Supportsupport.dell.com.cn
Technical Support E-mailcn_support@dell.com
Customer Service E-mailcustomer_cn@dell.com
Technical Support Fax592 818 1350
Technical Support - XPS computers onlytoll-free: 800 858 0540
Technical Support - DellTM DimensionTM and Dell InspironTMtoll-free: 800 858 2969
Technical Support - Dell OptiPlexTM, Dell LatitudeTM, and Dell PrecisionTMtoll-free: 800 858 0950
Technical Support - Servers and Storagetoll-free: 800 858 0960
Technical Support - Projectors, PDAs, Switches, Routers, etc.toll-free: 800 858 2920
Technical Support - Printerstoll-free: 800 858 2311
Customer Servicetoll-free: 800 858 2060
Customer Service Fax592 818 1308
Home and Small Businesstoll-free: 800 858 2222
Preferred Accounts Divisiontoll-free: 800 858 2557
Large Corporate Accounts GCPtoll-free: 800 858 2055
Large Corporate Accounts Key Accountstoll-free: 800 858 2628
Large Corporate Accounts Northtoll-free: 800 858 2999
Large Corporate Accounts North Government and Educationtoll-free: 800 858 2955
Large Corporate Accounts Easttoll-free: 800 858 2020
Large Corporate Accounts East Government and Educationtoll-free: 800 858 2669
Large Corporate Accounts Queue Teamtoll-free: 800 858 2572
Large Corporate Accounts Southtoll-free: 800 858 2355
Large Corporate Accounts Westtoll-free: 800 858 2811
Large Corporate Accounts Spare Partstoll-free: 800 858 2621
ColombiaOnline Supportwww.dell.com/co
la-techsupport@dell.com
Technical Support, Customer Service, Sales01-800-915-4755
Costa RicaOnline Supportwww.dell.com/cr
la-techsupport@dell.com
Technical Support, Customer Service, Sales0800-012-0231
Czech Republic (Prague) International Access Code: 00 Country Code: 420Online Supportsupport.euro.dell.com
czech_dell@dell.com
Technical Support22537 2727
Customer Service22537 2707
Fax22537 2714
Technical Fax22537 2728
Switchboard22537 2711
Denmark (Copenhagen) International Access Code: 00 Country Code: 45Online Supportsupport.euro.dell.com
Technical Support for XPS computers onlycomputers only7010 0074
Technical Support7023 0182
Customer Service - Relational7023 0184
Home/Small Business Customer Service3287 5505
Switchboard - Relational3287 1200
Switchboard Fax - Relational3287 1201
Switchboard - Home/Small Business3287 5000
Switchboard Fax - Home/Small Business3287 5001
DominicaOnline Supportwww.dell.com/dm
la-techsupport@dell.com
Technical Support,Customer Service, Salestoll-free: 1-866-278-6821
Dominican RepublicOnline Supportwww.dell.com/do
la-techsupport@dell.com
Technical Support, Customer Service, Sales1-800-156-1588
EcuadorOnline Supportwww.dell.com/ec
la-techsupport@dell.com
Technical Support, Customer Service, Sales (calling from Quito)toll-free: 999-119-877-655-3355
Technical Support, Customer Service, Sales (calling from Guayaquil)toll-free: 1800-999-119-877-655-3355
El SalvadorOnline Supportwww.dell.com/sv
la-techsupport@dell.com
Technical Support, Customer Service, Sales800-6132
Finland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9Online Supportsupport.euro.dell.com
fi_support@dell.com
Technical Support0207 533 555
Customer Service0207 533 538
Switchboard0207 533 533
Fax0207 533 530
Sales under 500 employees0207 533 540
Sales over 500 employees0207 533 533
France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4)Online Support:support.euro.dell.com
Technical Support for XPS computers only0825 387 129
Home and Small Business
Technical Support0825 387 270
Customer Service0825 823 833
Switchboard0825 004 700
Switchboard (calls from outside of France)04 99 75 40 00
Sales0825 004 700
Fax0825 004 701
Fax (calls from outside of France)04 99 75 40 01
Corporate
Technical Support0825 004 719
Customer Service0825 338 339
Switchboard01 55 94 71 00
Sales01 55 94 71 00
Fax01 55 94 71 01
Germany (Frankfurt) International Access Code: 00 Country Code: 49 City Code: 69Online Supportsupport.euro.dell.com
tech_support_central_europe@dell.com
Technical Support for XPS computers only069 9792 7222
Technical Support069 9792-7200
Home/Small Business Customer Service0180-5-224400
Global Segment Customer Service069 9792-7320
Preferred Accounts Customer Service069 9792-7320
Large Accounts Customer Service069 9792-7320
Public Accounts Customer Service069 9792-7320
Switchboard069 9792-7000
Greece International Access Code: 00Online Supportsupport.euro.dell.com
Technical Support00800-44 14 95 18
Gold Service Technical00800-44 14 00 83
Country Code: 30Support
Switchboard2108129810
Gold Service Switchboard2108129811
Sales2108129800
Fax2108129812
GrenadaOnline Supportwww.dell.com/gd
la-techsupport@dell.com
Technical Support, Customer Service, Salestoll-free: 1-866-540-3355
GuatemalaOnline Supportwww.dell.com/gt
la-techsupport@dell.com
Technical Support, Customer Service, Sales1-800-999-0136
GuyanaOnline Supportla-techsupport@dell.com
Technical Support, Customer Service, Salestoll-free: 1-877-270-4609
Hong Kong International Access Code: 001 Country Code: 852Online Supportsupport.ap.dell.com
support.dell.com.cn/email
Technical Support - XPS computers only00852-3416 6923
Technical Support - Dimension and Inspiron00852-2969 3188
Technical Support - OptiPlex, Latitude, and Dell Precision00852-2969 3191
Technical Support - Servers and Storage00852-2969 3196
Technical Support - Projectors, PDAs, Switches, Routers, etc.00852-3416 0906
Customer Service00852-3416 0910
Large Corporate Accounts00852-3416 0907
Global Customer Programs00852-3416 0908
Medium Business Division00852-3416 0912
Home and Small Business Division00852-2969 3105
IndiaOnline Supportsupport.ap.dell.com
Portable and Desktop Support
Desktop Support E-mailindia_support_desktop@dell.com
Portable Support E-mailindia_support_notebook@dell.com
Phone Numbers080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-8045
Server Support
E-mailindia_support_Server@dell.com
Phone Numbers080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1800 425 8045
Gold Support Only
E-maileec_ap@dell.com
Phone Numbers080-25068033 or your city STD code + 60003355 or toll-free: 1-800-425-9045
XPS Support Only
E-mailIndiaxps_AP@dell.com
Phone Numbers080-25068066 or toll-free: 1-800-425-2066
Customer Service
Home and Small BusinessIndia_care_HSB@dell.com toll-free: 1800-4254051
Large Corporate AccountsIndia_care_REL@dell.com toll-free: 1800-4252067
Sales
Large Corporate Accounts1600 33 8044
Home and Small Business1600 33 8046
Ireland (Cherrywood)International Access Code: 00Country Code: 353City Code: 1Online Supportsupport.euro.dell.com
dell_direct_support@dell.com
Technical Support
XPS computers only1850 200 722
Business computers1850 543 543
Home computers1850 543 543
At Home Support1850 200 889
Sales
Home1850 333 200
Small Business1850 664 656
Medium Business1850 200 646
Large Business1850 200 646
Sales E-mailDell_IRL_Outlet@dell.com
Customer Service
Home and Small Business01 204 4014
Business (greater than 200 employees)1850 200 982
General
Fax/Sales Fax01 204 0103
Switchboard01 204 4444
U.K. Customer Service (dial within U.K. only)0870 906 0010
Corporate Customer Service (dial within U.K. only)0870 907 4499
U.K. Sales (dial within U.K. only)0870 907 4000
Italy (Milan)International Access Code: 00Country Code: 39City Code: 02Online Supportsupport.euro.dell.com
Home and Small Business
Technical Support02 577 826 90
Customer Service02 696 821 14
Fax02 696 821 13
Switchboard02 696 821 12
Corporate
Technical Support02 577 826 90
Customer Service02 577 825 55
Fax02 575 035 30
Switchboard02 577 821
JamaicaOnline Supportla-techsupport@dell.com
Technical Support, Customer Service, Sales (dial from within Jamaica only)1-800-440-9205
Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Online Supportsupport.jp.dell.com
Technical Support - XPS computers onlytoll-free: 0120-937-786
Technical Support outside of Japan - XPS computers only81-44-520-1235
Technical Support - Dimension and Inspirontoll-free: 0120-198-226
Technical Support outside of Japan - Dimension and Inspiron81-44-520-1435
Technical Support - Dell Precision, OptiPlex, and Latitudetoll-free:0120-198-433
Technical Support outside of Japan - Dell Precision, OptiPlex, and Latitude81-44-556-3894
Technical Support - Dell PowerApp, Dell PowerEdge, Dell PowerConnect, and Dell PowerVaulttoll-free: 0120-198-498
Technical Support outsideof Japan - PowerApp, PowerEdge, PowerConnect, and PowerVault81-44-556-4162
Technical Support - Projectors, PDAs, Printers, Routerstoll-free: 0120-981-690
Technical Support outside of Japan - Projectors, PDAs, Printers, Routers81-44-556-3468
Faxbox Service044-556-3490
24-Hour Automated Order Status Service044-556-3801
Customer Service044-556-4240
Business Sales Division - up to 400 employees044-556-1465
Preferred Accounts Division Sales - over 400 employees044-556-3433
Public Sales - government agencies, educational institutions, and medical institutions044-556-5963
Global Segment Japan044-556-3469
Individual User044-556-1657
Individual User Online Sales044-556-2203
Individual User Real Site Sales044-556-4649
Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2Online Supportsupport.ap.dell.com
Technical Support for XPS computers onlytoll-free: 080-999-0283
Technical Support, Customer Servicetoll-free: 080-200-3800
Technical Support - Dimension, PDA, Electronics, and Accessoriestoll-free: 080-200-3801
Salestoll-free: 080-200-3600
Fax2194-6202
Switchboard2194-6000
Latin AmericaCustomer Technical Support (Austin, Texas, U.S.A.)512 728-4093
Customer Service (Austin, Texas, U.S.A.)512 728-3619
Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)512 728-3883
Sales (Austin, Texas, U.S.A.)512 728-4397
SalesFax (Austin, Texas, U.S.A.)512 728-4600 or 512 728-3772
Luxembourg International Access Code: 00 Country Code: 352Online Supportsupport.euro.dell.com
Support342 08 08 075
Home/Small Business Sales+32 (0)2 713 15 96
Corporate Sales26 25 77 81
Customer Service+32 (0)2 481 91 19
Fax26 25 77 82
Malaysia (Penang) International Access Code: 00 Country Code: 60 City Code: 4Online Supportsupport.ap.dell.com
Technical Support - XPS computers onlytoll-free: 1 800 885 784
Technical Support - Dell Precision, OptiPlex, and Latitudetoll-free: 1 800 880 193
Technical Support - Dimension, Inspiron, and Electronics and Accessoriestoll-free: 1 800 881 306
Technical Support - PowerApp, PowerEdge, PowerConnect, and PowerVaulttoll-free: 1800 881 386
Customer Servicetoll-free: 1800 881 306(option6)
Transaction Salestoll-free: 1 800 888 202
Corporate Salestoll-free: 1 800 888 213
MexicoInternational Access Code: 00Country Code: 52Online Supportwww.dell.com/mx
la-techsupport@dell.com
Technical Support001-866-563-4425
Sales50-81-8800or 01-800-888-3355
Customer Service001-877-384-8979or 001-877-269-3383
Main50-81-8800or 001-800-888-3355or001-866-851-1754
MontserratOnline Supportla-techsupport@dell.com
Technical Support,Customer Service, Salestoll-free: 1-866-278-6822
Netherlands AntillesOnline Supportla-techsupport@dell.com
Technical Support,Customer Service, Sales001-800-882-1519
Netherlands (Amsterdam)International Access Code: 00Country Code: 31City Code: 20Online Supportsupport.euro.dell.com
Technical Support for XPS computers only020 674 45 94
Technical Support020 674 45 00
Technical Support Fax020 674 47 66
Home/Small Business Customer Service020 674 42 00
Relational Customer Service020 674 4325
Home/Small Business Sales020 674 55 00
Relational Sales020 674 50 00
Home/Small Business Sales Fax020 674 47 75
Relational Sales Fax020 674 47 50
Switchboard020 674 50 00
Switchboard Fax020 674 47 50
New ZealandInternational Access Code: 00Country Code: 64Online Supportsupport.ap.dell.com
support.ap.dell.com/contactus
Technical Support for XPS computers onlytoll-free: 0800 335 540
Technical Support,Customer Service, Sales0800 441 567
NicaraguaOnline Supportwww.dell.com/ni
la-techsupport@dell.com
Technical Support,Customer Service, Salesz001-800-220-1377
Norway (Lysaker)International Access Code: 00Country Code: 47Online Supportsupport.euro.dell.com
Technical Support for XPS computers only815 35 043
Technical Support671 16882
Relational Customer Service671 17575
Home/Small Business Customer Service23162298
Switchboard671 16800
Fax Switchboard671 16865
PanamaOnline Supportwww.dell.com/pa
la-techsupport@dell.com
Technical Support,Customer Service, Sales011-800-507-1264
PeruOnline Supportwww.dell.com/pe
la-techsupport@dell.com
Technical Support,Customer Service, Sales0800-50-669
Poland (Warsaw)International Access Code:011Online Supportsupport.euro.dell.com
pl_support_tech@dell.com
Customer Service Phone57 95 700
Country Code: 48City Code: 22Customer Service57 95 999
Sales57 95 999
Customer Service Fax57 95 806
Reception Desk Fax57 95 998
Switchboard57 95 999
PortugalInternational Access Code: 00Country Code: 351Online Supportsupport.euro.dell.com
Technical Support707200149
Customer Service800 300 413
Sales800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10
Fax21 424 01 12
Puerto RicoOnline Supportwww.dell.com/pr
la-techsupport@dell.com
Technical Supporttoll-free: 1-866-390-4695
or 1-866-851-1760
Customer Service and Sales1-877-537-3355
St. Kitts and NevisOnline Supportwww.dell.com/kn
la-techsupport@dell.com
Technical Support, Customer Service, Salestoll-free: 1-866-540-3355
St. LuciaOnline Supportwww.dell.com/lc
la-techsupport@dell.com
Technical Support, Customer Service, Salestoll-free: 1-866-464-4352
St. Vincent and the GrenadinesOnline Supportwww.dell.com/vc
la-techsupport@dell.com
Technical Support, Customer Service, Salestoll-free: 1-866-464-4353
Singapore (Singapore)International Access Code: 005Country Code: 65NOTE: The phone numbers in this section should be called from within Singapore or Malaysia only.
Online Supportsupport.ap.dell.com
Technical Support - XPS computers onlytoll-free: 1800 394 7464
Technical Support - Dimension, Inspiron, and Electronics and Accessoriestoll-free: 1800 394 7430
Technical Support - OptiPlex, Latitude, and Dell Precisiontoll-free: 1800 394 7488
Technical Support - PowerApp, PowerEdge, PowerConnect, and PowerVaulttoll-free: 1800 394 7478
Customer Servicetoll-free: 1800 394 7430(option6)
Transaction Salestoll-free: 1 800 394 7412
Corporate Salestoll-free: 1 800 394 7419
Slovakia (Prague)International Access Code: 00Country Code: 421Online Supportsupport.euro.dell.com
czech_dell@dell.com
Technical Support02 5441 5727
Customer Service420 22537 2707
Fax02 5441 8328
Tech Fax02 5441 8328
Switchboard (Sales)02 5441 7585
South Africa (Johannesburg)International Access Code: 09/091Country Code: 27City Code: 11Online Supportsupport.euro.dell.com
dell_za_support@dell.com
Gold Queue011 709 7713
Technical Support011 709 7710
Customer Service011 709 7707
Sales011 709 7700
Fax011 706 0495
Switchboard011 709 7700
Southeast Asian and Pacific CountriesTechnical Support, Customer Service, and Sales (Penang, Malaysia)604 633 4810
Spain (Madrid)International Access Code: 00Country Code: 34City Code: 91Online Supportsupport.euro.dell.com
Home and Small Business
Technical Support902 100 130
Customer Service902 118 540
Sales902 118 541
Switchboard902 118 541
Fax902 118 539
Corporate
Technical Support902 100 130
Customer Service902 115 236
Switchboard91 722 92 00
Fax91 722 95 83
Sweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Online Supportsupport.euro.dell.com
Technical Support for XPS computers only77 134 03 40
Technical Support08 590 05 199
Relational Customer Service08 590 05 642
Home/Small Business Customer Service08 587 70 527
Employee Purchase Program (EPP) Support020 140 14 44
Technical Support Fax08 590 05 594
Sales08 587 705 81
Switzerland (Geneva)International Access Code: 00Country Code: 41City Code: 22Online Supportsupport.euro.dell.com
Tech_support_central_Europe@dell.com
Technical Support for XPS computers only0848 33 88 57
Technical Support - Home and Small Business0844 811 411
Technical Support - Corporate0844 822 844
Customer Service - Home and Small Business0848 802 202
Customer Service - Corporate0848 821 721
Main0848 335 599
Fax022 799 01 90
Sales022 799 01 01
TaiwanInternational Access Code: 002Country Code: 886Online Supportsupport.ap.dell.com
support.dell.com.cn/email
Technical Support - XPS computers onlytoll-free: 0080 186 3085
Technical Support - OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessoriestoll-free: 0080 186 1011
Technical Support - servers and storagetoll-free: 0080 160 1256
Customer Servicetoll-free: 0080 160 1250 (option 5)
Transaction Salestoll-free:0080 165 1228
Corporate Salestoll-free: 0080 165 1227
ThailandInternational Access Code: 001Country Code: 66Online Supportsupport.ap.dell.com
Technical Support (OptiPlex, Latitude, and Dell Precision)toll-free: 1800 0060 07
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)toll-free: 1800 0600 09
Customer Servicetoll-free: 1800 006 007 (option7)
Corporate Salestoll-free: 1800 006 009
Transaction Salestoll-free: 1800 006 006
Trinidad/TobagoOnline Supportwww.dell.com/tt
la-techsupport@dell.com
Technical Support, Customer Service, Sales1-888-799-5908
Turks and Caicos IslandsOnline Supportwww.dell.com/tc
la-techsupport@dell.com
Technical Support, Customer Service, Salestoll-free: 1-877-441-4735
U.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Online Supportsupport.euro.dell.com
dell_direct_support@dell.com
Customer Service Onlinesupport.euro.dell.com/uk/en/ECare/Form/Home.asp
Sales
Home and Small Business Sales0870 907 4000
Corporate/Public Sector Sales01344 860 456
Customer Service
Home and Small Business0870 906 0010
Corporate01344 373 185
Preferred Accounts (500-5000 employees)0870 906 0010
Global Accounts01344 373 186
Central Government01344 373 193
Local Government & Education01344 373 199
Health01344 373 194
Technical Support
XPS Computers Only0870 366 4180
Corporate/Preferred Accounts/PAD (1000+ employees)0870 908 0500
Other Dell Products0870 353 0800
General
Home and Small Business Fax0870 907 4006
UruguayOnline Supportwww.dell.com/uy
la-techsupport@dell.com
Technical Support, Customer Service, Salestoll-free: 000-413-598-2521
U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impairedtoll-free: 1-877-DellTMTY(1-877-335-5889)
Faxtoll-free: 1-800-727-8320
Technical Supportsupport.dell.com
XPStoll-free: 1-800-232-8544
Home and Home Officetoll-free: 1-800-624-9896
Portable and Desktop AutoTechtoll-free: 1-800-247-9362
Small Businesstoll-free: 1-800-456-3355
Medium and Large Businesstoll-free: 1-877-671-3355
State and Local Governmenttoll-free: 1-800-981-3355
Federal Governmenttoll-free: 1-800-727-1100
Healthcaretoll-free: 1-800-274-1550
K-12 Educationtoll-free: 1-888-977-3355
Higher Educationtoll-free: 1-800-274-7799
Printers, Projectors, PDAs, and MP3 Playerstoll-free: 1-877-459-7298
Customer Servicetoll-free: 1-800-624-9897
Automated Order Statustoll-free: 1-800-433-9014
Small Businesstoll-free: 1-800-456-3355
Medium and Large Businesstoll-free: 1-877-671-3355
State and Local Governmenttoll-free: 1-800-981-3355
Federal Governmenttoll-free: 1-800-727-1100
Healthcaretoll-free: 1-800-274-1550
K-12 Educationtoll-free: 1-888-977-3355
Higher Educationtoll-free: 1-800-274-7799
Employee Purchase Program (EPP)toll-free: 1-800-695-8133
Financial Serviceswww.dellfinancialservices.com
Leases and Loanstoll-free: 1-877-577-3355
Dell Preferred Accounts (DPA)toll-free: 1-800-283-2210
Sales1-800-289-3355 or 1-800-879-3355
Dell Outlet Storetoll-free: 1-888-798-7561
Software and Peripherals Salestoll-free: 1-800-671-3355
U.S. Virgin IslandsOnline Supportwww.dell.com/vi
la-techsupport@dell.com
Technical Support, Customer Service, Salestoll-free: 1-877-702-4360
VenezuelaOnline Supportwww.dell.com/ve
la-techsupport@dell.com
Technical Support, Customer Service, Sales0800-100-4752

Back to Contents Page

Back to Contents Page

Setting Up Your Monitor

Dell™ 2407WFP-HC Flat Panel Monitor

If you have a DelIT desktop with no internet access

  1. Right-click on the desktop and click Properties.
  2. Select the Settings tab.
  3. Select Advanced. if you are using Windows XP, click the Adapter tab.
  4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
  5. Follow the directions listed below for your identified Graphics Adapter:

- ATI:

  1. ATI Folder on the CD (RADEON & RAGE family only; excludes mobile and FireGL platforms).
  2. Run the installation by double clicking the executable file,
  3. After installing the drivers, attempt to set the resolution to 1920x1200 again.

○ NVIDIA:

  1. NVidia folder on the CD (GEFORCE & TNT2 family only; excludes mobile and QUADRO chipsets).
  2. Run the installation by double clicking the executable file.
  3. After installing the drivers, attempt to set the resolution to 1920x1200 again.

DELL 2407WFP - ○ NVIDIA: - 1

NOTE: If you are unable to set the resolution to 1920x1200, please contact DellT to inquire about a Graphics Adapter that supports these resolutions.

Back to Contents Page

Back to Contents Page

Setting Up Your Monitor

Dell™ 2407WFP-HC Flat Panel Monitor

If you have a DellT desktop or a DellT portable computer with internet access

  1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card.

  2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920x1200 again.

NOTE: If you are unable to set the resolution to 1920x1200, please contact DellT to inquire about a Graphics Adapter that supports these resolutions.

Back to Contents Page

Back to Contents Page

Setting Up Your Monitor

Dell™ 2407WFP-HC Flat Panel Monitor

If you have non DellT desktop, portable computer, or graphic card

  1. Right-click on the desktop and click Properties.
  2. Select the Settings tab.
  3. Select Advanced.
  4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
  5. Please refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com).
  6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920x1200 again.

NOTE: If you are unable to set the resolution to 1920x1200, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 1920x1200.

Back to Contents Page

Back to Contents Page

Setting Up Your Monitor

Dell™ 2407WFP-HC Flat Panel Monitor

Important instructions and graphic drivers to set the display resolution to 1920x1200 (Optimal)

For optimal display performance while using the Microsoft Windows® operating systems, set the display resolution to 1920 x 1200 pixels by performing the following steps:

  1. Right-click on the desktop and click Properties.

  2. Select the Settings tab.

  3. Move the slider-bar to the right by pressing and holding left-mouse button and adjust the screen resolution to 1920x1200.

  4. Click OK.

If you do not see 1920x1200 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the provided directions:

1: If you have a Dell™ desktop with no internet access.

2: If you have a Dell™ desktop or a Dell™ portable computer with internet access,

3: If you have non Dell™ desktop, portable computer, or graphic card.

Back to Contents Page

Dell™ 2407WFP-HC Flat Panel Monitor

User Guide
- Important instructions and graphic drivers to set the display resolution to 1920x1200 (Optimal)

Information in this document is subject to change without notice. © 2007 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of DellInc; Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own;

Model 2407WFP-HC

March 2007 Rev. A01

Back to Contents Page

Rotating Your Monitor

Dell™ 2407WFP-HC Flat Panel Monitor

Changing the Rotation of Your Monitor

Rotating Your Operating System

Changing the Rotation of Your Monitor

Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the bottom edge of the monitor.

DELL 2407WFP - Changing the Rotation of Your Monitor - 1

text_image 1 -2 90° 90° 0°

NOTE: To take advantage of the "Display Rotation" function (Landscape versus Portrait view) an updated graphics driver is required for your Dell™ Computer not included with this monitor. Please download the graphics driver from support.dell.com and refer to the "download" section for "Video Drivers" for latest driver updates.

NOTE: When in "Portrait View Mode", you may experience performance degradation in graphic-intensive applications (3D Gaming etc.)

Rotating Your Operating System

After you have rotated your monitor, you need to complete the procedure below to rotate your operating system.

NOTE: If you are using the monitor with a non-Dell computer, you need to go to the graphics driver website or your computer manufacturer website for information on rotating your operating system.

  1. Right-click on the desktop and click Properties.

  2. Select the Settings tab and click Advanced.

  3. If you have ATI, select the Rotation tab and set the preferred rotation.

If you have nVidia, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation.

If you have Intel, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.

NOTE: If you do not see the rotation option or it is not working correctly, go to support.dell.com and download the latest driver for your graphics card.

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Back to Contents Page

Setting Up Your Monitor

Dell™ 2407WFP-HC Flat Panel Monitor

Connecting Your Monitor
Using the Front Panel Buttons
Using the OSD
Using the Dell ^™ Soundbar (Optional)

Connecting Your Monitor

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

DELL 2407WFP - Connecting Your Monitor - 1

text_image Diagram showing cable connection between a monitor and computer via USB and DVI interfaces, with labeled ports and cable routing.

or
DELL 2407WFP - Connecting Your Monitor - 2

text_image Diagram showing cable connection between a computer monitor and various electronic devices including VGA, USB, and ports with labeled connectors.

DELL 2407WFP - Connecting Your Monitor - 3

text_image 1 2 3 4 5 6 7 8 9

1 AC power cord connector
2 DC power connector for Dell™ Soundbar
3 DVI connector
4 VGA connector
5 Composite video connector
6 S-Video connector
7 Component video connectors
8 USB upstream port
9 USB downstream ports

To connect your monitor to the computer perform the following steps/instructions.

  • Turn off your computer and disconnect the power cable.
  • Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your computer. Do not use both cables on the same computer. The only case in which both cables can be used is if they are connected to two different computers with appropriate video systems. (Graphics are for illustration only. System appearance may vary).
  • Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer
  • Connect USB peripherals to the downstream USB ports (rear or side) on the monitor. (See rear or bottom view for details.)
  • Plug the power cables for your computer and monitor into a nearby outlet.
    • Turn on the monitor and computer.
    If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.
  • Use the cable holder on the monitor stand to neatly organize the cables.

NOTE: If your computer does not support the DVI connector, you can leave the cable unconnected or remove it.

NOTE: For USB peripherals already connected to your computer, changing the USB connection to your monitor is not necessary.

Using the Front Panel Buttons

Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows their numeric values as they change.

DELL 2407WFP - Using the Front Panel Buttons - 1
A

DELL 2407WFP - Using the Front Panel Buttons - 2
B

DELL 2407WFP - Using the Front Panel Buttons - 3
C

DELL 2407WFP - Using the Front Panel Buttons - 4
D

DELL 2407WFP - Using the Front Panel Buttons - 5
E

DELL 2407WFP - Using the Front Panel Buttons - 6
F

A

DELL 2407WFP - Using the Front Panel Buttons - 7
Input Source Select

Use Input Source Select button to select between five different video signals that may be connected to your monitor.

  1. VGA input
  2. DVI-D input
  3. S- Video input
  4. Composite video input
  5. Component video input

As you cycle through the inputs you will see the following messages to indicate currently selected input source. It may take seconds for the image to appear.

DELL 2407WFP - Using the Front Panel Buttons - 8

text_image VGA S-Video Component

or
DELL 2407WFP - Using the Front Panel Buttons - 9

text_image DVI - D Composite

or
DELL 2407WFP - Using the Front Panel Buttons - 10

If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown

DELL 2407WFP - Using the Front Panel Buttons - 11

text_image No VGA cable

or
DELL 2407WFP - Using the Front Panel Buttons - 12

If either S-Video or Composite input is selected and both cables are not connected or the video source is turned off, the s have an image. If any button is pressed (except power button), the monitor displays the following message:

DELL 2407WFP - Using the Front Panel Buttons - 13

text_image There is no signal coming from your video source. Press the Input button on your display to switch to another source.
BDELL 2407WFP - Using the Front Panel Buttons - 14PIP / PBP SelectUse this button to activate PIP (Picture-in-Picture) / PBP (Picture-by-Picture) modes adjustment.Pressing this button continually cycles the monitor through the following modes : OFF-->PIP-->PBP. You will see the fo messages corresponding to the mode selected.DELL 2407WFP - Using the Front Panel Buttons - 15
CDELL 2407WFP - Using the Front Panel Buttons - 16OSD Menu / SelectThe MENU button is used to launch the on-screen display(OSD) and select the OSD Menu. SeeAccessing the Menu System
DDELL 2407WFP - Using the Front Panel Buttons - 17Brightness/Contrast Hot KeyUse this button for direct access to the "Brightness" and "Contrast" control menu.
D,EDELL 2407WFP - Using the Front Panel Buttons - 18Down (-) and Up (+)Use these buttons for navigating and adjusting the slider-bar(decrease/increase ranges) controls in the OSD.
EDELL 2407WFP - Using the Front Panel Buttons - 19DELL 2407WFP - Using the Front Panel Buttons - 20Use this button to activate automatic setup and adjust menu. The following dialog appears on a black screen as the monit to the current input:Auto Adjust In ProgressAuto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can furth monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Image Settings.NOTE: Auto Adjust will not occur if you press the button while there are no active video input signals or attached cables.
FDELL 2407WFP - Using the Front Panel Buttons - 21Power button(with power light indicator)The green LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.The Power button turns the monitor on and off.

Using the OSD

Accessing the Menu System

NOTE: If you change the settings and then either proceed to another menu, or exit the OSD menu, the monitor automatically saves those changes. The cha settings and then wait for the OSD menu to disappear.

  1. Push the MENU button to launch the OSD menu and display the main menu.

Main Menu for Analog (VGA) Input

[8A/3]DELL 2407WFP - Accessing the Menu System - 1[SYBX]DELL 2407WFP - Accessing the Menu System - 2[8EAS]DELL 2407WFP - Accessing the Menu System - 3[20H4][04DV][0Y76]
EXITBRIGHTNESS & CONTRASTAUTO ADJUSTINPUT SOURCECOLOR SETTINGSIMAGE MODESDISPLAY SETTINGSMENU SETTINGSPIP SETTINGS

Or

Main Menu for non Analog (non VGA) Input

DELL 2407WFP - Accessing the Menu System - 4

text_image EXIT BRIGHTNESS & CONTRAST INPUT SOURCE COLOR SETTINGS IMAGE MODES DISPLAY SETTINGS MENU SETTINGS PIP SETTINGS DELL

NOTE: AUTO ADJUST is only available when you are using the analog (VGA) connector.

  1. Push the ⏻ and ⚠ buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the table for a
    complete list of all the options available for the monitor.
  2. Push the MENU button once to activate the highlighted option.
  3. Push ⏻ and Ⓕ button to select the desired parameter.
  4. Push MENU to enter the slide bar and then use the ⏻ and ⚠ buttons, according to the indicators on the menu, to make your changes.
  5. Select the "back" option to return to the main menu or "exit" to exit the OSD menu.
IconMenu and SubmenusDescription
EXITSelect to exit the main menu.
BRIGHTNESS & CONTRASTThis menu is to activate Brightness/Contrast adjustment.
Back Brightness 50 Contrast 50 Exit Menu
Back BrightnessPush to go back to the main menu.
Brightness adjusts the luminance of the backlight. Push the button to increase brightness and push the button to decrease brightness (min 0 ~ max 100).
ContrastAdjust Brightness first, and then adjust Contrast only if further adjustment is necessary. Push the button to increase contrast and push the button to decrease contrast (min 0 ~ max 100). The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.
Exit MenuPush to exit the OSD main menu.
AUTO ADJUSTEven though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display
Auto adjustment in progress
NOTE: In most cases, Auto Adjust produces the best image for your configuration.
NOTE: AUTO ADJUST option is only available when you are using the analog (VGA) connector.
INPUT SOURCEThe INPUT SOURCE menu is to select between different video signals that may be connected to your monitor.BackVGADVI-DS-VideoCompositeComponentScan for SourcesExit Menu
DELL 2407WFP - Accessing the Menu System - 5BackVGAPush to go back to the main menu.Select VGA input when you are using the analog (VGA) connector. Push to select the VGA input source.
DELL 2407WFP - Accessing the Menu System - 6DVI-DSelect DVI-D input when you are using the Digital (DVI) connector. Push to select the DVI input source.
DELL 2407WFP - Accessing the Menu System - 7S-VideoSelect S-Video input when you are using S-Video connector. Push to select the S-Video input source.
DELL 2407WFP - Accessing the Menu System - 8CompositeSelect Composite input when you are using composite video connector. Push to select the composite input source.
DELL 2407WFP - Accessing the Menu System - 9ComponentSelect Component input when you are using component video connector. Push to select the component input source.
Scan for SourcesPush to scan for available input signals.
Exit MenuPush to exit the OSD main menu.
[ZC60]COLOR SETTINGSColor Settings adjusts the color setting mode and color temperature.There are different color setting sub-menus for VGA/DVI-D and Video input.Color setting submenu for VGA/DVI-D inputDELL 2407WFP - Accessing the Menu System - 10DELL 2407WFP - Accessing the Menu System - 11DELL 2407WFP - Accessing the Menu System - 12DELL 2407WFP - Accessing the Menu System - 13Color ResetExit Menu
BackColor Settings Mode(VGA/DVI-D)Push DELL 2407WFP - Accessing the Menu System - 14 main menu.To add DELL 2407WFP - Accessing the Menu System - 15 for mode for PC and Mac.
Color AdjustmentPC Blue: PC Blue is selected to obtain a bluish tint. This color setting is typically used for text based applications (SpPC Red: Red Preset is selected to obtain a redder tint. This color setting is typically used for color intensive applicatic etc.).PC Custom: Use the plus and minus buttons to increase or decrease each of the three colors (R, G, B) independently,NOTE: Color temperature is a measure of the 'warmth' of the image colors (red/green/blue). The two available press accordingly. Select each one to see how each range suits your eye...or utilize the 'Custom Color' option to customizeColor setting submenu for Video/DVI-HD input
To achieve the different color domain for PC RGB and HD YPbPr (HD YPbPr is suitable for HD video playback over D display over DVI.).Return your monitor color settings to those that were set at the time of manufacture.Pushto exit the OSD main menu.
Color Format(Video/DVI-HD)
Color Reset
Exit Menu
DELL 2407WFP - Accessing the Menu System - 16IMAGE MODESThere are 3 image modes for different usage.DELL 2407WFP - Accessing the Menu System - 17NOTE: Image modes are different between the VGA/DVI-D and Video inputsPushto go back to the main menu.
Back
VGA/DVI-D input
DELL 2407WFP - Accessing the Menu System - 18Desktop ModeMode suitable for desktop applications.
Multimedia ModeMode for multimedia applications, eg video playback.
Gaming ModeMode suitable for gaming applications.
DELL 2407WFP - Accessing the Menu System - 19Video inputMode suitable for movie playback.
Theater Mode
DELL 2407WFP - Accessing the Menu System - 20Sports ModeNature ModeExit MenuMode suitable for sports scenes.Mode suitable for nature scenes.Push to exit the OSD main menu.
[4200]DISPLAY SETTINGSDELL 2407WFP - Accessing the Menu System - 21
BackWide ModeH PositionV PositionSharpnessZoomHorizontal PanVertical PanPixel ClockPhaseAudio OptionDisplay InfoDisplay ResetPush to go back to the main menu.Adjust the image ratio as 1:1, aspect or full screen.NOTE: Wide Mode adjustment is not required at optimal preset resolution 1920 x 1200.Use the and buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).Use the and buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).This feature can make the image look sharper or softer. Use or to adjust the sharpness from '0' to '100'.Use the Zoom function to zoom in to specific area of interest.Using the and keys to zoom in and out.After zooming in, the horizontal and vertical pan function allows you to pan the enlarged image left/right and iUse the and buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).Use the and buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. These settings are accer 'Image Settings'.Use the and buttons to adjust for best image quality.If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and theNOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.To turn on or off Audio Power during Power Save mode.All the settings related to this monitor.Reset the image to the original factory setting.
Exit MenuPushto exit the OSD main menu.
[XY5]MENU SETTINGSDELL 2407WFP - Accessing the Menu System - 22
BackLanguageMenu Horizontal PositionMenu Vertical PositionMenu TimerTransparencyMenu RotationMenu LockFactory ResetDDC/ICIExit MenuPushto go back to the main menu.Language option to set the OSD display to one of five languages (English, Espanol, Francais, Deutsch, Japanese).andbuttons move OSD left and right.andbuttons move OSD up and down.OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pressed a button.Use theandbuttons to adjust the slider in 5 second increments, from 5 to 60 seconds.This function is used to adjust the OSD background from opaque to transparent.Rotates the OSD by 90 degrees counter-clockwise. Your can adjust according to your Display Rotation.Controls user access to adjustments. When 'Yes' (+) is selected, no user adjustments are allowed. All buttons are loNOTE:When the OSD is locked, pressing the menu button will take the user directly to the OSD settings menu, with unlock and allow user access to all applicable settings.Reset all OSD settings to the factory preset values.DDC/CI(Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) is disable this feature by selecting "Disable".Enable this feature for best user experience and optimum performance of your monitor.DELL 2407WFP - Accessing the Menu System - 23DELL 2407WFP - Accessing the Menu System - 24
[XY3]PIP SETTINGSThis function brings up a window displaying image from another input source.PIP/PBP submenu when PIP/PBP OFF (main source is VGA/DVI-D input) PIP/PBP submenu when PI
Back Mode PIP Source Exit MenuorBack Mode PIP Source Exit MenuorNOTE: When using D
PIP/PBP submenu when PIP/PBP ON (main source is VGA/DVI-D input)PIP/PBP submenu when PIF
Back Mode PIP Source PIP Size PIP Position PIP Brightness PIP Contrast PIP Hue/Tint PIP Saturation Exit MenuBack Mode PIP Source PIP Size PIP Position PIP Contrast Exit Menu
When PIP/PBP activatedPush to go back to the main menu. There is two modes: PIP (Picture in Picture) and PBP (Picture By Picture) Use to select "Off", "PIP" or "PBP".
PIP/PBP SourceWhen PIP/PBP is activated, select "Swap" to exchange the input source for the main screen and PIP/PBP wind
PIP PositionSelect an input signal for PIP/PBP. (VGA/DVI/S-Video/Composite/Component) Use to select.
PIP SizeSelect PIP window size. Use to select.
PIP/PBP ContrastAdjust the contrast level of the picture in PIP/PBP Mode. reduce the contrast increases the contrast
PIP/PBP Hue/TintThis function shifts the color of PIP/PBP image to green or purple. This is used to adjust for desired flesh tone color. shifts image color towards green shifts image color towards purple
PIP/PBP SaturationAdjust the color saturation of PIP/PBP image. makes the image look more monochrome makes the image look more colorful
Exit MenuPush to exit the OSD main menu.

OSD Warning Messages

Your monitor will prompt you to achieve the best performance when you select PBP. You may see the following messages under certain combinations of input sources in PBP mode.

DELL 2407WFP - OSD Warning Messages - 1

text_image Swap to achieve full screen PBP? Yes (-) No (+)

DELL 2407WFP - OSD Warning Messages - 2

text_image or To support this combination, main & PEP sources have been swapped.

When the monitor does not support a particular resolution mode you will see the following message :

DELL 2407WFP - OSD Warning Messages - 3

text_image Out of range signal Cannot display this video mode, change computer display input to 1920 X 1200@60Hz

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 X 1200.

You will see the following message before the DDC/CI function is disabled.

DELL 2407WFP - OSD Warning Messages - 4

text_image The function of adjusting display settings using PC applications will be disabled. Do you want to disable DDC/CI? No Yes

When monitor enters Power Save mode, the following message appears :

DELL 2407WFP - OSD Warning Messages - 5

text_image Entering power save

Activate the computer and wake up the monitor to gain access to the OSD

If you press any button other than the power button one of the following messages will appear depending on the selected input:

VGA / DVI-D input

DELL 2407WFP - VGA / DVI-D input - 1

text_image There is no signal coming from your computer. Press any key on the keyboard or mouse to wake it or press the Input button on your display to switch to another source.

DELL 2407WFP - VGA / DVI-D input - 2

text_image There is no signal coming from your video source. Press the Input button on your display to switch to another source.

In PIP mode, when the monitor does not sense the selected second signal input, one of the following messages will appear depending upon the selected input as long as the OSD screen is closed.

  1. VGA
    DELL 2407WFP - VGA / DVI-D input - 3
text_image No VGA input signal
  1. DVI-D
    DELL 2407WFP - VGA / DVI-D input - 4
text_image No DVI-D input signal
  1. S-Video
    DELL 2407WFP - VGA / DVI-D input - 5
text_image No S-Video input signal
  1. Composite
    DELL 2407WFP - VGA / DVI-D input - 6
text_image No Composite input signal

If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below appears.

DELL 2407WFP - VGA / DVI-D input - 7

text_image No VGA cable

or

DELL 2407WFP - VGA / DVI-D input - 8

text_image No DVI-D cable

NOTE: When the cable is connected back to the input of the monitor, any active PIP/PBP window will disappear. Please enter PIP/PBP submenu to bring ba

NOTE: The PIP/PBP functions can bring up a picture from a second image source. Thus you can watch images from 1 PC source (D-Sub or DVI) and 1 Video 5 functions will not allow for 2 PC sources or 2 Video sources to perform PIP/PBP.

See Solving Problems for more information.

Using the Dell™ Soundbar (Optional)

DELL 2407WFP - VGA / DVI-D input - 9

text_image Diagram showing labeled components of a computer monitor and its internal components, including a 3D model and two ports.
  1. Attach mechanism
  2. Headphone connectors
  3. Power indicator
  4. Power/Volume control

Soundbar Attachment to the Monitor

DELL 2407WFP - Soundbar Attachment to the Monitor - 1

natural_image Back view of a computer monitor with ventilation grilles and control buttons, showing two rear-mounted motors (no visible text or symbols)

NOTE: Soundbar Power Connector - 12V DC output is for optional Dell™ Soundbar only.

NOTICE: Do not use with any device other than Dell Soundbar.

  1. Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
  2. Slide the Soundbar to the left until it snaps into place.
  3. Connect the Soundbar with the DC power connector.
  4. Insert the mini stereo plug from the rear of the Soundbar into the computer's audio output jack.

Back to Contents Page

Solving Problems

Dell™ 2407WFP-HC Flat Panel Monitor

Monitor Specific Troubleshooting
Common Problems
Video Problems
Product Specific Problems
Universal Serial Bus (USB) Specific Problems
Dell™ Soundbar (Optional) Troubleshooting
Card Reader Troubleshooting

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

Troubleshooting the Monitor

Self-Test Feature Check

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

  1. Turn off both your computer and the monitor.
  2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue connector) cables from the back of computer.
  3. Turn on the monitor,

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

DELL 2407WFP - Self-Test Feature Check - 1

text_image No VGA cable

DELL 2407WFP - Self-Test Feature Check - 2

text_image or No DI-1-D cable
  1. This box also appears during normal system operation if the video cable becomes disconnected or damaged.
  2. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system, because your monitor is functioning properly.

NOTE: Self test feature check is not available for S-Video, Composite and Component video modes.

Common Problems

The following table contains general information about common monitor problems you might encounter.

COMMON SYMPTOMSWHAT YOU EXPERIENCEPOSSIBLE SOLUTIONS
No Video/ Power LED offNo pictureCheck connection integrity at both ends of the video cableElectric outlet verificationEnsure power button depressed fully
No Video/ Power LED onNo picture or no brightnessIncrease brightness & contrast controls via OSDPerform monitor self-test feature checkCheck for bent or broken pins
Poor FocusPicture is fuzzy, blurry or ghostingAuto Adjust via OSDAdjust Phase and Pixel Clock controls via OSDEliminate video extension cablesPerform monitor resetLower video resolution or increase font size
Shaky/Jittery VideoWavy picture or fine movementAuto Adjust via OSDAdjust Phase and Pixel Clock controls via OSDPerform monitor resetCheck environmental factorsRelocate and test in another room
Missing PixelsLCD screen has spotsCycle power on-offThese are pixels that are permanently off and is a natural defect that occurs in LCD technology
Stuck-on PixelsLCD screen has bright spotsCycle power on-offThese are pixels that are permanently on and is a natural defect that occurs in LCD technology
Brightness ProblemsPicture too dim or too brightPerform monitor reset on "Factory Reset"Auto Adjust via OSDAdjust brightness & contrast controls via OSD
Geometric DistortionScreen not centered correctlyPerform monitor reset on "Display Reset"Auto Adjust via OSDAdjust brightness & contrast controls via OSDEnsure monitor is in proper video modeNOTE: When using '2: DVI-D', the positioning adjustments are not available.
Horizontal/Vertical LinesScreen has one or more linesPerform monitor reset on "Display Reset"Auto Adjust via OSDAdjust Phase and Pixel Clock controls via OSDPerform monitor self-test feature check and determine if these lines are also in self-test modeCheck for bent or broken pinsNOTE: When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available.
Sync ProblemsScreen is scrambled or appears tornPerform monitor reset on "Display Reset"Auto Adjust via OSDAdjust Phase and Pixel Clock controls via OSDPerform monitor self-test feature check to determine if scrambled screen appears in self-test modeCheck for bent or broken pinsBoot up in the "safe mode"
LCD ScratchedScreen has scratches or smudgesTurn monitor off and clean the screenFor cleaning instruction, seeCaring for Your Monitor.
Safety Related IssuesVisible signs of smoke or sparksDo not perform any troubleshooting stepsMonitor needs to be replaced
Intermittent ProblemsMonitor malfunctions on & offEnsure monitor is in proper video modeEnsure video cable connection to computer and to the flat panel is securePerform monitor reset on "Factory Reset"Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode
Missing ColorPicture missing colorPerform monitor self-test feature checkCheck connection integrity at both end of the video cableCheck for bent or broken pins
Wrong ColorPicture color not goodChange the color to "PC Custom Color" or "MAC Custom Color"Adjust R/G/B value of "PC Custom Color" or "MAC Custom Color"Change the Color Format to "PC RGB" or "YPbPr" (for Video/DVI-HD inputs)
Image retention from a static image left on the monitor for a long period of timeFaint shadow from the static image displayed appears on the screenUse the Power Management feature to turn off the monitor at all times when not in useAlternatively, use a dynamically changing screensaver

Video Problems

COMMON SYMPTOMSWHAT YOU EXPERIENCEPOSSIBLE SOLUTIONS
No VideoNo signal indicator is displayedCheck Video Input SelectionComposite: Yellow colored RCA jackS-Video: Typically a round 4 pin jackComponent: Red, Blue, Green colored RCA jacks
Low Quality DVD playbackPicture not crisp and some color distortionCheck DVD connectionComposite gives good pictureS-Video gives better pictureComponent: Red, Blue, Green colored RCA jacks
Blinking VideoVideo is blinking or discontinuousCheck DVD connectionComposite gives good pictureS-Video gives better pictureComponent: Red, Blue, Green colored RCA jacksCheck if DVD player is HDCP compliant.Some non-compliant players may exhibit blinking video and others will display a raster screen.

DELL 2407WFP - Common Problems - 1

NOTE: When choosing S-Video, Composite or Component video, Auto Adjust function is not available.

Product Specific Problems

SPECIFIC SYMPTOMSWHAT YOU EXPERIENCEPOSSIBLE SOLUTIONS
Screen image is too smallImage is centered on screen, but does not fill entire viewing areaPerform monitor reset on "Factory Reset"
Cannot adjust the monitor with the buttons on the front panelOSD does not appear on the screenTurn the monitor off and unplug the power cord and then plug back and power on
The monitor will not go into power saving mode.No picture, the LED light is green. When press "+" or "Menu" key, the message " No S-Video input signal ", " No Composite input signal " or " No Component input signal " will appear.Move mouse or hit any key on the keyboard on the computer or activate video player, then access the OSD to set Audio to " off " state.
No Input Signal when user controls pressedNo picture, the LED light is green. When press "+" or "Menu" key, the message " No S-Video input signal ", " No Composite input signal " or " No Component input signal " will appear.Check the signal source Make sure the Computer is not in power saving by moving mouse or pressing any key on the keyboard.Check to make sure Video Source to S-Video, Composite or Component is powered and playing video media.Check whether the signal cable is plugged in and seated properly. Re-plug the signal cable if necessary.Re-boot the computer or video player.
The monitor will not fill the entire screen.The picture can't fill the height or width of the screen.Due to the non-standard formats of DVDs, the monitor may not show the full screen pictures.

DELL 2407WFP - Common Problems - 2

NOTE: When choosing DVI-D mode, Auto Adjust function is not available.

Universal Serial Bus (USB) Specific Problems

SPECIFIC SYMPTOMSWHAT YOU EXPERIENCEPOSSIBLE SOLUTIONS
USB interface is not workingUSB peripherals are not workingCheck that your monitor is powered ON.Reconnect the upstream cable to your computer.Reconnect the USB peripherals (downstream connector).Switch off and then turn on the monitor again.Reboot the computer.
High Speed USB 2.0 interface is slow.High Speed USB 2.0 peripherals working slowly or not at all.Check that your computer is USB 2.0 capable.Verify USB 2.0 source on your computer.Reconnect the upstream cable to your computer.Reconnect the USB peripherals (downstream connector).Reboot the computer.

Troubleshooting the Dell™ Soundbar

COMMON SYMPTOMSWHAT YOU EXPERIENCEPOSSIBLE SOLUTIONS
No SoundNo power to Soundbar - the power indicator is off.(built-in DC power supply. i.e. 2407WFP-HC)Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (green LED) on the front of the Soundbar is illuminated.Confirm that the power cable from the Soundbar is plugged into the monitor.Confirm that the monitor has power.If the monitor has no power, seeMonitor Specific Troubleshootingfor monitor common problem.
No SoundSoundbar has power - power indicator is on.Plug the audio line-in cable into the computer's audio out jack.Set all Windows volume controls to their maximum.Play some audio content on the computer (i.e. audio CD, or MP3).Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.Clean and reseat the audio line-in plug.Test the Soundbar using another audio source (i.e. portable CD player).
Distorted SoundComputer's sound card is used as the audio source.Clear any obstructions between the Soundbar and the user.Confirm that the audio line-in plug is completely inserted into the jack of the sound card.Set all Windows volume controls to their midpoints.Decrease the volume of the audio application.Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.Clean and reseat the audio line-in plug.Troubleshoot the computer's sound card.Test the Soundbar using another audio source (i.e. portable CD player).
Distorted SoundOther audio source is used.Clear any obstructions between the Soundbar and the user.Confirm that the audio line-in plug is completely inserted into the jack of the audio source.Decrease the volume of the audio source.Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.Clean and reseat the audio line-in plug.
Unbalanced Sound OutputSound from only one side of SoundbarClear any obstructions between the Soundbar and the user.Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source.Set all Windows audio balance controls (L-R) to their midpoints.Clean and reseat the audio line-in plug.Troubleshoot the computer's sound card.Test the Soundbar using another audio source (i.e. portable CD player).
Low VolumeVolume is too low.Clear any obstructions between the Soundbar and the user.Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.Set all Windows volume controls to their maximum.Increase the volume of the audio application.Test the Soundbar using another audio source (i.e. portable CD player).

Troubleshooting the Card Reader

NOTICE: Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media.

ProblemCauseSolution
Drive letter is not assigned. (Windows XP only)Conflict with network drive letter.A. Right-click My Computer on the desktop, and then click Manage. Under Computer Management, click Desk Management.B. In the list of drives in the right panel, right-click Removable Device and t click Change Drive Letter and Paths.C. Click Change, and in the drop-down box, specify a drive letter for the Removable Device, choosing one that is not assigned to the mapped netw drives.D. Click OK, and then click OK again
Drive letter is assigned, but the media is not accessibleThe media needs reformatting.Right-click the drive in Explorer and choose Format from the resulting menu
The media has been ejected during writing or erasing.Displays the error message, "Error copying file or folder."Displays the error message, "Cannot write folder (folder name) or file (file name)," during writing, or, "Cannot remove folder (folder name) or file(file name),". While erasing, you cannot write or erase in the same folder or file name.Reinsert the media and write or erase again.Format the media for writing or erasing the same folder or file name.
Despite the disappearance of the pop-up window, the media has been ejected while the LED was blinking.Although the pop-up window disappears during writing, if you eject your media while the LED is still blinking, then you cannot complete your action on the media.Format the media for writing or erasing the same folder or file name.
Cannot format or write on the media.Write protect switch is enabled.Verify that the write- protect switch of the media is unlocked.

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Using Your Adjustable Monitor Stand

Dell™ 2407WFP-HC Flat Panel Monitor

Attaching the Stand
Organizing Your Cables
Using the Tilt, Swivel and Vertical Extension
Removing the Stand

Attaching the Stand

DELL 2407WFP - Attaching the Stand - 1

natural_image Illustration of a computer monitor with a hand holding the screen, showing internal components and an orange arrow indicating motion (no text or symbols present)
  1. Place the stand on a flat surface.
  2. Fit the groove on the back of the monitor onto the 2 tabs of upper stand.
  3. Lower the monitor so that the monitor mounting area snaps on or locks to stand.

Organizing Your Cables

DELL 2407WFP - Organizing Your Cables - 1

natural_image Computer monitor with stand and cables, no visible text or symbols

After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the Cable management hole to neatly organize all cables as shown above.

Using the Tilt, Swivel and Vertical Extension

Tilt/Swivel

With the built-in pedestal, you can tilt and/or swivel the monitor for the most comfortable viewing angle.

DELL 2407WFP - Tilt/Swivel - 1

text_image 3° 21° 45° 45°

NOTE: Stand is detached and extended when the monitor is shipped from the factory.

Vertical Extension

Stand extends vertically up to 100mm via the Lock down / release button.

DELL 2407WFP - Vertical Extension - 1

natural_image Computer monitor with 100mm height indicator and side-mounted stand (no text or symbols on the device itself)

NOTE: If locked in the down position, push the monitor down. Press the Lock down / release button on the bottom rear of stand to unlock the monitor. Lift the monitor up and extend the stand to the desired height.

DELL 2407WFP - Vertical Extension - 2

text_image 1 2 3

NOTICE: Before relocating or moving the monitor to a different location, make sure that the stand is locked down. To lock it down, lower the height of the panel until it clicks and is locked into place.

Removing the Stand

After placing the monitor panel on a soft cloth or cushion, press and hold the Monitor Lock / Release Button, and then remove the stand.

DELL 2407WFP - Removing the Stand - 1

text_image Diagram of a computer monitor with labeled parts and directional arrows indicating assembly or movement

NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.

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Marka : DELL

Model : 2407WFP

Kategorija : Televizor