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KORISNIČKI PRIRUČNIK E2013H DELL

Dell™ E1713S/E2013H/E2213H/E2313H Monitor

User's Guide

Setting the display resolution to 1280 x 1024 (for E1713S) or 1600 x 900 (for E2013H) or 1920 x 1080 (for E2213H/E2313H) (Maximum)

Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model E1713Sc/E1713Sb/E2013Hc/E2213Hb/E2313Hf

October 2012 Rev. A00

Dell™ E1713S/E2013H/E2213H/E2313H Monitor User's Guide

About Your Monitor

Setting Up the Monitor

Operating the Monitor

Troubleshooting

Appendix

Notes, Cautions, Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model E1713Sc/E1713Sb/E2013Hc/E2213Hb/E2313Hf

October 2012 Rev. A00

Back to Contents Page

About Your Monitor

Dell™ E1713S/E2013H/E2213H/E2313H Monitor User's Guide

Package.Contents
Product Features
Identifying Parts and Controls
Monitor Specifications
Plug and Play Capability
LCD Monitor Quality & Pixel Policy
Maintenance Guidelines

Package Contents

Your monitor ships with all the components shown below. Ensure that you have received all the components and Contact Dell™ if anything is missing.

DELL E2013H - Package Contents - 1

NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.

DELL E2013H - Package Contents - 2• Monitor
DELL E2013H - Package Contents - 3• Stand Riser
DELL E2013H - Package Contents - 4• Stand Base
DELL E2013H - Package Contents - 5• Power Cable (varies by countries)
DELL E2013H - Package Contents - 6• VGA Cable (attached to the monitor or individual packing)
• DVI Cable (Packing for E2013H/E2213H/E2313H only)

DELL E2013H - Package Contents - 7

text_image Product catalog page with images of cables and product information guide, highlighting drivers and documentation media.

Product Features

The Dell™ E1713S/E2013H/E2213H/E2313H flat panel display has an active matrix, Thin-Film Transistor, Liquid Crystal Display. The monitor's features include:
- E1713S: 43.3 cm (17.0 inches) viewable area display. 1280 x 1024 resolution, plus full-screen support for lower resolutions.
- E2013H: 50.8 cm (20.0 inches) viewable area display. 1600 x 900 resolution, plus full-screen support for lower resolutions.
• E2213H: 54.6 cm (21.5 inches) viewable area display. 1920 x 1080 resolution, plus full-screen support for lower resolutions.
- E2313H: 58.4 cm (23.0 inches) viewable area display (Measured diagonally). 1920 x 1080 resolution, plus full-screen support for lower resolutions.
• LED backlight (for E2013H/E2213H/E2313H only)
- Tilt adjustment capability.
- Removable stand and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.
• Plug and play capability if supported by your system.
- On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Software and documentation media which includes an information file (INF), Image Color Matching File (ICM), and product documentation.
- Dell Display Manager included (comes in the CD attached with the monitor).
• Security lock slot
- Asset Management Capability.
• ENERGY STAR compliant (for E2013H/E2213H/E2313H only)
• EPEAT Gold compliant (for E2013H/E2213H/E2313H only).
- RoHS compliant.
- BFR/PVC-reduced.
• TCO Certified Display

Identifying Parts and Controls

Front View

E1713S/E2013H:

E2213H/E2313H:

DELL E2013H - Front View - 1

natural_image Front view of a black computer monitor with a DELL logo on the front panel (no visible text or symbols on the screen)
1.Function buttons (For more information, see Operating the Monitor)
2.Power On/Off button (with LED indicator)

DELL E2013H - Front View - 2

natural_image Front view of a black desktop computer monitor with a stand (no visible text or labels)

DELL E2013H - Front View - 3

Back View

DELL E2013H - Back View - 1

text_image 1 2 3 4 5
LabelDescriptionUse
1VESA mounting holes (100 mm)To mount the monitor.
2Rating labelPower ratings and energy information.
3Barcode serial number labelRefer to this label if you need to contact Dell for technical support.
4Security lock slotUse a security lock with the slot to help secure your monitor.
5Dell soundbar mounting bracketsTo attach the optional Dell Soundbar.

Side View

DELL E2013H - Side View - 1
Right Side

Bottom View

E17135:

DELL E2013H - Bottom View - 1

natural_image Back panel of a computer monitor with labeled ports and indicator lights (no text or symbols beyond labels)

E2013H/E2213H/E2313H:

DELL E2013H - Bottom View - 2

text_image 1 2 3 4 5
LabelDescriptionUse
1Regulatory labelLists the regulatory approvals.
2AC power connectorTo connect the monitor power cable.
3DVI connectorTo connect your computer to the monitor using a DVI cable.
4VGA connectorTo connect your computer to the monitor using a VGA cable.
5Regulatory labelLists the regulatory approvals.

Monitor Specifications

The following sections give you information about the various power management modes and pin assignments for the various connectors of your monitor.

Power Management Modes

If you have VESA's DPM compliance display card or software installed in your PC, the monitor automatically reduces its power consumption when not in use. This is referred to as Power Save Mode. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature:

E1713S:

VESA ModesHorizontal SyncVertical SyncVideoPower IndicatorPower Consumption
Normal operationActiveActiveActiveBlue25 W (Maximum)18 W (Typical)
Active-Off modeInactiveInactiveBlankAmberLess than 0.5 W
Switch Off---OffLess than 0.5 W

E2013H:

VESA ModesHorizontal SyncVertical SyncVideoPower IndicatorPower Consumption
Normal operationActiveActiveActiveBlue20 W (Maximum)14 W(Typical)
Active-Off modeInactiveInactiveBlankAmberLess than 0.5 W
Switch Off---OffLess than 0.5 W

E2213H:

VESA ModesHorizontal SyncVertical SyncVideoPower IndicatorPower Consumption
Normal operationActiveActiveActiveBlue28 W (Maximum)19 W(Typical)
Active-Off modeInactiveInactiveBlankAmberLess than 0.5 W
Switch Off---OffLess than 0.5 W
VESA ModesHorizontal SyncVertical SyncVideoPower IndicatorPower Consumption
Normal operationActiveActiveActiveBlue30 W (Maximum)24 W(Typical)
Active-Off modeInactiveInactiveBlankAmberLess than 0.5 W
Switch Off---OffLess than 0.5 W

The OSD will only function in the normal operation mode. When any button except power button is pressed in Active-Off mode, the following messages will be displayed:

Dell E1713S

There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up.

DELL E2013H - Dell E1713S - 1

Dell E2013H/E2213H/E2313H

There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu.

DELL E2013H - Dell E2013H/E2213H/E2313H - 1

Activate the computer and monitor to gain access to the OSD.

DELL E2013H - Dell E2013H/E2213H/E2313H - 2

NOTE: Dell E2013H/E2213H/E2313H monitor is ENERGY STAR®-compliance.

DELL E2013H - Dell E2013H/E2213H/E2313H - 3

* Zero power consumption in Off mode can only be achieved by disconnecting the main cable from the monitor
** Maximum power consumption with max luminance and contrast,

Pin Assignments

15-pin D-Sub connector

DELL E2013H - Pin Assignments - 1

text_image ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫ ⑬ ⑭ ⑮
Pin NumberMonitor Side of the 15-pin Side Signal Cable
1Video-Red
2Video-Green
3Video-Blue
4GND
5Self-test
6GND-R
7GND-G
8GND-B
9DDC +5V
10GND-sync
11GND
12DOC data
13H-sync
14V-sync
15DDC clock

DVI Connector
DELL E2013H - Pin Assignments - 2

Pin Number24-pin Side of the Connected Signal Cable
1TMDS RX2-
2TMDS RX2+
3TMDS Ground
4Floating
5Floating
6DDC Clock
7DDC Data
8Floating
9TMDS RX1-
10TMDS RX1+
11TMDS Ground
12Floating
13Floating
14+5 V power
15Self test
16Hot Plug Detect
17TMDS RX0-
18TMDS RX0+
19TMDS Ground
20Floating
21Floating
22TMDS Ground
23TMDS Clock+
24TMDS Clock-

Plug and Play Capability

You can install the monitor in any Plug and Play compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DOC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings if required

Flat Panel Specifications

Model numberDell E1713S monitorDell E2013H monitorDell E2213H monitorDell E2313H monitor
Screen typeActive matrix - TFT LCDActive matrix - TFT LCDActive matrix - TFT LCDActive matrix - TFT LCD
Panel TypeTNTNTNTN
Screen dimensions43.3 cm (17.0 inches) (17.0-inch viewable image size)50.8 cm (20.0 inches) (20.0-inch wide viewable image size)54.6 cm (21.5 inches) (21.5-inch wide viewable image size)58.4 cm (23.0 inches) (23.0-inch wide viewable image size)
Preset display area:
Horizontal337.9 mm (13.30 inches)442.8 mm (17.43 inches)476.1 mm (18.74 inches)509.2 mm (20.05 inches)
Vertical270.3 mm (10.64 inches)249.1 mm (9.81 inches)267.8 mm (10.54 inches)286.4 mm (11.28 inches)
Pixel pitch0.264mm0.284 mm0.248 mm0.265 mm
Viewing angle
Horizontal170° typical170° typical170° typical170° typical
Vertical160° typical160° typical160° typical160° typical
Luminance output250 cd/m2 (typical)250 cd/m2 (typical)250 cd/m2 (typical)250 cd/m2 (typical)
Contrast ratio1000 to 1 (typical)1000 to 1 (typical)1000 to 1 (typical)1000 to 1 (typical)
Faceplate coatingAntiglare with hard-coating 3HAntiglare with hard-coating 3HAntiglare with hard-coating 3HAntiglare with hard-coating 3H
BacklightCCFL light bar systemLED light bar systemLED light bar systemLED light bar system
Response Time5 ms typical (black to white)5 ms typical (black to white)5 ms typical (black to white)5 ms typical (black to white)
Color Depth16.7 mil colors16.7 mil colors16.7 mil colors16.7 mil colors
Color Gamut83 % (typical) **83 % (typical) **83% (typical) **83 % (typical) **

* Based on estimation.
** [E1713S/E2013H/E2213H/E2313H] color gamut (typical) is based on CIE1976 (83 %) and CIE1931 (72 %) test standards.

Resolution Specifications

Model numberDell E1713S monitorDell E2013H monitorDell E2213H monitorDell E2313H monitor
Scan range
• Horizontal30 kHz to 81 kHz (automatic)30 kHz to 83 kHz (automatic)30 kHz to 83 kHz (automatic)30 kHz to 83 kHz (automatic)
• Vertical56 Hz to 76 Hz (automatic)56 Hz to 76 Hz (automatic)56 Hz to 76 Hz (automatic)56 Hz to 76 Hz (automatic)
Maximum preset resolution1280 x 1024 at 60 Hz1600 x 900 at 60 Hz1920 x 1080 at 60 Hz1920 x 1080 at 60 Hz

Electrical Specifications

Model numberDell E1713S/E2013H/E2213H/E2313H monitor
Video input signalsAnalog RGB: 0.7 Volts +/- 5 %, 75 ohm input impedance DVI-D: Single link maximum rate data including 8b/10b overhead is 4.95 Gbit/s @ 165 MHz base on four TMDS pairs, 100 ohm input Impedence.(For E2013H/E2213H/E2213H only)
Synchronization input signalsSeparate horizontal and vertical synchronizations, polarity-free TTL level, SOG (Composite SYNC on green)
AC input voltage / frequency / current100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/L.S A (Max.)
Inrush current120 V: 30 A (Max.)240 V: 60 A (Max.)

Preset Display Modes

The following table lists the preset modes for which Dell guarantees image size and centering:

E1713S:

Display ModeHorizontal Frequency (kHz)Vertical Frequency (Hz)Pixel Clock (MHz)Sync Polarity (Horizontal/Vertical)
VESA, 720 x 40031.570.128.3-/+
VESA, 640 x 48031.559.925.2-/-
VESA, 640 x 48037.575.031.5-/-
VESA, 800 x 60037.960.340.0+/+
VESA, 800 x 60046.975.049.5+/+
VESA, 1024 x 76848.460.065.0-/-
VESA, 1024 x 76860.075.078.8+/+
VESA, 1152 x 86467.575.0108.0+/+
VESA, 1280 x 102464.060.0108.0+/+
VESA, 1280 x 102480.075.0135.0+/+

E2013H:

Display ModeHorizontal Frequency (kHz)Vertical Frequency (Hz)Pixel Clock (MHz)Sync Polarity (Horizontal/Vertical)
VESA, 720 x 40031.570.128.3-/+
VESA, 640 x 48031.560.025.2-/-
VESA, 640 x 48037.575.031.5-/-
VESA, 800 x 60037.960.340.0+/+
VESA, 800 x 60046.975.049.5+/+
VESA, 1024 x 76848.460.065.0-/-
VESA, 1024 x 76860.075.078.8+/+
VESA, 1152 x 86467.575.0108.0+/+
VESA, 1280 x 102464.060.0108.0+/+
VESA, 1280 x 102480.075.0135.0+/+
VESA, 1600 x 90060.060.0108.0+/+

E2213H

Display ModeHorizontal Frequency (kHz)Vertical Frequency (Hz)Pixel Clock (MHz)Sync Polarity (Horizontai/Vertical)
VESA, 720 x 40031.570.128.3-/+
VESA, 640 x 48031.560.025.2-/-
VESA, 640 x 48037.575.031.5-/-
VESA, 800 x 60037.960.340.0+/+
VESA, 800 x 60046.975.049.5+/+
VESA, 1024 x 76848.460.065.0-/-
VESA, 1024 x 76860.075.078.8+/+
VESA, 1152 x 86467.575.0108.0+/+
VESA, 1280 x 102464.060.0108.0+/+
VESA, 1280 x 102480.075.0135.0+/+
VESA, 1600 x 90060.060.0108.0+/+
VESA, 1920 x 108067.560.0148.5+/+

E2313H:

Display ModeHorizontal Frequency (kHz)Vertical Frequency (Hz)Pixel Clock (MHz)Sync Polarity (Horizontal/Vertical)
VESA, 720 x 40031.570.128.3-/+
VESA, 640 x 48031.560.025.2-/-
VESA, 640 x 48037.575.031.5-/-
VESA, 800 x 60037.960.340.0+/+
VESA, 800 x 60046.975.049.5+/+
VESA, 1024 x 76848.460.065.0-/-
VESA, 1024 x 76860.075.078.8+/+
VESA, 1152 x 86467.575.0108.0+/+
VESA, 1280 x 102464.060.0108.0+/+
VESA, 1280 x 102480.075.0135.0+/+
VESA, 1600 x 90060.060.0108.0+/+
VESA, 1920 x 108067.560.0148.5+/+

Physical Characteristics

The following table lists the monitor's physical characteristics:

Model NumberDell E1713S monitorDell E2013H monitorDell E2213H monitorDell E2313H monitor
Connector typeD-subminiature, blue connectorD-subminiature, blue connectorDVI-D: White connectorD-subminiature, blue connector;DVI-D: White connectorD-subminiature, blue connector;DVI-D: White connector
Signal cable typeD-sub: Detachable, Analog, 15 pin, shipped attached to the monitorD-sub: Detachable, Analog, 15 pin, shipped attached to the monitorDVI-D: Detachable, DVI-D, Solid pins, shipped detached from the monitorD-sub: Detachable, Analog, 15 pin, shipped attached to the monitorDVI-D: Detachable, DVI-D, Solid pins, shipped detached from the monitorD-sub: Detachable, Analog, 15 pin, shipped attached to the monitorDVI-D: Detachable, DVI-D, Solid pins, shipped detached from the monitor
Dimensions: (with stand)
• Height378.9 mm (14.92 inches)366.9 mm (14.45 inches)386.6 mm (15.22 inches)404.8 mm (15.94 inches)
• Width375.5 mm (14.78 inches)478.8 mm (18.85 inches)513.1 mm (20.20 inches)546.4 mm (21.51 inches)
• Depth163.5 mm (6.44 inches)163.5 mm (6.44 inches)180.1 mm (7.09 inches)180.1 mm (7.09 inches)
Dimensions: (without stand)
• Height307.9 mm (12.12 inches)285.0 mm (11.22 inches)304.6 mm (11.99 inches)323.3 mm (12.73 inches)
• Width375.5 mm (14.78 inches)478.8 mm (18.85 inches)513.1 mm (20.20 inches)546.4 mm (21.51 inches)
• Depth59.0 mm (2.32 inches)52.0 mm (2.05 inches)52.0 mm (2.05 inches)52.0 mm (2.05 inches)
Stand dimensions:
• Height141.4 mm (5.57 inches)141.4 mm (5.57 inches)168.1 mm (6.62 inches)168.1 mm (6.62 inches)
• Width236.0 mm (9.29 inches)236.0 mm (9.29 inches)256.0 mm (10.08 inches)256.0 mm (10.08 inches)
• Depth163.5 mm (6.44 inches)163.5 mm (6.44 inches)180.1 mm (7.09 inches)180.1 mm (7.09 inches)
Weight:
Weight with packaging4.31 kg (9.50 lb)4.73 kg (10.40 lb)5.31 kg (11.70 lb)5.79 kg (12.74 lb)
Weight with stand assembly and cables3.62 kg (7.98 lb)3.43 kg (7.54 lb)4.05 kg (8.93 lb)4.62 kg (10.17 lb)
Weight without stand assembly(For wall mount or VESA mount considerations - no cables)3.02 kg (6.66 lb)2.71 kg (5.96 lb)2.89 kg (6.37 lb)3.46 kg (7.62 lb)
Weight of stand assembly0.33 kg (0.73 lb)0.33 kg (0.73 lb)0.76 kg (1.68 lb)0.76 kg (1.68 lb)

Environmental Characteristics

The following table lists the environmental conditions for your monitor:

Model NumberDell E1713S monitorDell E2013H monitorDell E2213H monitorDell E2313H monitor
Temperature
• Operating0 °C to 40 °C (32 °F to 104 °F)0 °C to 40 °C (32 °F to 104 °F)0 °C to 40 °C (32 °F to 104 °F)0 °C to 40 °C (32 °F to 104 °F)
• Non-operatingStorage: -20 °C to 60 °C (-4 °F to 140 °F)Shipping: -20 °C to 60 °C (-4 °F to 140 °F)Storage: -20 °C to 60 °C (-4 °F to 140 °F)Shipping: -20 °C to 60 °C (-4 °F to 140 °F)Storage: -20 °C to 60 °C (-4 °F to 140 °F)Shipping: -20 °C to 60 °C (-4 °F to 140°F)Storage: -20 °C to 60 °C (-4 °F to 140 °F)Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
• Operating10 % to 80 % (non-condensing)10 % to 80 % (non-condensing)10 % to 80 % (non-condensing)10 % to 80 % (non-condensing)
• Non-operatingStorage: 5 % to 90 % (non-condensing)Shipping: 5 % to 90 % (non-condensing)Storage: 5 % to 90 % (non-condensing)Shipping: 5 % to 90 % (non-condensing)Storage: 5 % to 90 % (non-condensing)Shipping: 5 % to 90 % (non-condensing)Storage: 5 % to 90 % (non-condensing)Shipping: 5 % to 90 % (non-condensing)
Altitude
• Operating• Non-operating5,000 m (16,400 ft) max10,668 m (35,000 ft) max5,000 m (16,400 ft) max10,668 m (35,000 ft) max5,000 m (16,400 ft) max10,668 m (35,000 ft) max5,000 m (16,400 ft) max10,668 m (35,000ft) max
Thermal dissipation85.25 BTU/hour (maximum)61.43 BTU/hour (typical)68.26 BTU/hour (maximum)47.78 BTU/hour (typical)95.55 BTU/hour (maximum)64.84 BTU/hour (typical)102.39 BTU/hour (maximum)81.92 BTU/hour (typical)

LCD Monitor Quality & Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a "bright dot". When the pixel remains black, it is known as a "dark dot". In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered normal and within competitive standards. For more information, see Dell Support site at: www.dell.com/support/monitors.

Maintenance Guidelines

Caring for Your Monitor

CAUTION: Read and follow the safety instructions before cleaning the monitor.

CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:

• To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
- Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky him on the plastics. - If you retire a white powder when you unpack your monitor, wine it off with a cloth. This white powder occurs during the shipping of the monite
- Handle your monitor with care as a darker-colored monitor may scratch and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power Off your monitor when not in use.

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Setting Up the Monitor

Dell™ E1713S/E2013H/E2213H/E2313H Monitor User's Guide

Attaching the Stand
Removing the Monitor Stand for VESA Wall Mount
Connecting Your Monitor
- Attaching the Dell Soundbar (Optional)

Attaching the Stand

DELL E2013H - Attaching the Stand - 1

NOTE: The stand base is detached when the monitor is shipped from the factory.

  1. Assemble the stand riser to stand base.

DELL E2013H - Attaching the Stand - 2

natural_image 3D diagram showing a device with an orange arrow indicating motion, transforming from a black mechanical component to a black base (no text or symbols)

a. Place the monitor stand base on a stable table top.
b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place.
2. Attach the stand assembly to the monitor:

DELL E2013H - Attaching the Stand - 3

natural_image Computer monitor with two orange arrows pointing to the front panel (no visible text or symbols)

a. Place the monitor on a soft cloth or cushion near the edge of desk.
b. Align the stand assembly bracket to the monitor groove.
c. Insert the bracket towards monitor until it locks in place.

Removing the Monitor Stand for VESA Wall Mount

DELL E2013H - Attaching the Stand - 4

text_image Diagram showing a computer monitor with labeled parts and an inset view of the screen's edge detail, highlighting component 1.

After placing the monitor panel on a soft cloth or cushion, complete the following steps to remove the monitor stand:

  1. Use a long screwdriver to push the release latch located in a hole just above the monitor stand.
  2. Once the latch is released, remove the monitor stand away from the monitor.

Connecting Your Monitor

DELL E2013H - Connecting Your Monitor - 1

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

To connect your monitor to the computer:

  1. Turn Off your computer and disconnect the power cable.
  2. Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your computer. Do not use both cables on the same computer. Use both the cables only when they are connected to two different computers with appropriate video systems.

Connecting the Blue VGA Cable

DELL E2013H - Connecting Your Monitor - 2

text_image Diagram showing cable connection between two monitors and VGA, with labeled ports and cable logos

Connecting the white DVI cable (for E2013H/E2213H/E2313H only)
DELL E2013H - Connecting Your Monitor - 3

text_image Diagram showing cable connection between a monitor and a device, with labeled ports and cable routing steps

DELL E2013H - Connecting Your Monitor - 4
CAUTION: The graphics are used for the purpose of illustration only. Appearance on the computer may vary.

Attaching Dell Soundbar AX510PA (optional)

DELL E2013H - Connecting Your Monitor - 5

natural_image Back view of a black TV remote with two yellow arrows pointing to internal components (no text or symbols visible)

DELL E2013H - Connecting Your Monitor - 6

CAUTION: Do not use with any device other than the Dell Soundbar.

To attach the soundbar:

  1. Working from the back of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom of the monitor.
  2. Slide the Soundbar to the left until it snaps into place.
  3. Connect the Soundbar with the DC power connector from the Soundbar Power Adapter.
  4. Insert the mini stereo plug from the back of the Soundbar into the computer's audio output jack.

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Back to Contents Page

Operating the Monitor

Dell™ E1713S/E2013H/E2213H/E2313H Monitor User's Guide

Using the Front Panel Controls
Using the On-Screen Display (OSD) Menu
Setting the Maximum Resolution
Using the Dell Soundbar (Optional)
Using the Tilt

Power On the Monitor

Press the ⏻ button to turn On the monitor.

DELL E2013H - Power On the Monitor - 1

natural_image Close-up of a finger pressing a button on a dark surface (no text or symbols visible)

Using the Front Panel Controls

Use the buttons on the front of the monitor to adjust the image settings.

DELL E2013H - Using the Front Panel Controls - 1

text_image Preset Modes Brightness / Contrast Menu Exit
Front panel buttonDescription
ADELL E2013H - Using the Front Panel Controls - 2Preset modesUse the Preset modes button to choose from a list of preset color modes. See Using the OSD Menu.
BDELL E2013H - Using the Front Panel Controls - 3Brightness / ContrastUse the Brightness / Contrast button to direct access to the "Brightness" and "Contrast" control menu.
CDELL E2013H - Using the Front Panel Controls - 4MenuUse Menu button to open the on-screen display (OSD).
DDELL E2013H - Using the Front Panel Controls - 5ExitUse the Exit button to exit on-screen display (OSD) from menu and sub-menus.

Front panel button

Use the button on the front of the monitor to adjust the image settings.

DELL E2013H - Front panel button - 1

Front panel buttonDescription
ADELL E2013H - Front panel button - 2Use theUpbutton to adjust (increase ranges) items in the OSD menu.
BDELL E2013H - Front panel button - 3Use theDownbutton to adjust (decrease ranges) items in the OSD menu.
CDELL E2013H - Front panel button - 4Use theOKbutton to confirm your selection.
DDELL E2013H - Front panel button - 5Use theBackbutton to go back to the previous menu.

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.

DELL E2013H - Accessing the Menu System - 1

DELL E2013H - Accessing the Menu System - 2

bar | Device | Category | Value | | :--- | :--- | :--- | | Dell E1713S | Brightness/Contrast | 75 | | Dell E1713S | Contrast | 75 | | Dell E2013H / E2213H / E2313H | Brightness/Contrast | 75 | | Dell E2013H / E2313H | Contrast | 75 | Resolution: 1280 x 1024 @ 60Hz Resolution: 1600 x 900 @ 60Hz / 1920 x 1080 @ 60Hz
  1. Press the ⚠ and ⼕ buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted.
  2. To select the highlighted item on the menu press the button again.
  3. Press the ⬆ and √ buttons to select the desired parameter.
  4. Press the button to enter the slide bar and then use the or buttons, according to the indicators on the menu, to make your changes.
  5. Select the ☑ to return to previous menu without accepting current settings or √ to accept and return to previous menu.

The table below provides a list of all the OSD menu options and their functions.

IconMenu and SubmenusDescription
DELL E2013H - Accessing the Menu System - 3Energy UseThis meter shows the energy level being consumed by the monitor in real time.
DELL E2013H - Accessing the Menu System - 4Brightness/ContrastUse the Brightness and Contrast menu to adjust the Brightness/Contrast.
DELL E2013H - Accessing the Menu System - 5
Dell E2013H / E2213H / E2313H Energy Use
Brightness/ContrastBrightnessContrast
Auto Adjust7575
Input Source
Color Settings
Display Settings
Other Settings
Personalize
Resolution: 1600 x 900 @ 60Hz / 1920 x 1080 @ 60Hz
BrightnessAllows you to adjust the brightness or luminance of the backlight.
Press the button to increase brightness and press the button to decrease brightness (min 0 ~ max 100).
ContrastAllows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen. Adjust brightness first, and adjust contrast only if you need further adjustment.
Press the button to increase contrast and press the button to decrease contrast (min 0 ~ max 100).
DELL E2013H - Accessing the Menu System - 6Auto AdjustUse this button to activate automatic setup and adjust menu. The following dialog appears on a black screen as the monitor self-adjusts to the current input:

DELL E2013H - Accessing the Menu System - 7

text_image Dell E1713S Energy Use Brightness / Contrast Auto Adjust Press ✓ to adjust the screen automatically Color Settings Display Settings Other Settings Personalize Resolution: 1280 x 1024 @ 60Hz

DELL E2013H - Accessing the Menu System - 8

text_image Dell E2013H / E2213H / E2313H Energy Use Brightness / Contrast Auto Adjust Press ✓ to adjust the screen automatically Input Source Color Settings Display Settings Other Settings Personalize Resolution: 1600 x 900 @ 60Hz / 1920 x 1080 @ 60Hz
Auto Adjustment in Progress...Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display Settings.NOTE: Auto Adjust option is only available when you are using an analog (VGA) connector.
DELL E2013H - Accessing the Menu System - 9Input Source (for E2013H/E2213H/E2313H only)Use the Input Source menu to select between different video signals that may be connected to your monitor.DELL E2013H - Accessing the Menu System - 10
Auto Select VGA DVI-DSelect Auto Select to scan for available input signals.Select VGA input when you are using the analog (VGA) connector. Push → to select the VGA input source.Select DVI-D input when you are using the Digital (DVI) connector. Push → to select the DVI input source.
DELL E2013H - Accessing the Menu System - 11Color SettingsUse the Color Settings menu adjust the monitor's color settings.

DELL E2013H - Accessing the Menu System - 12

text_image Dell E1713S Energy Use Brightness / Contrast Input Color Format RGB Auto Adjust Preset Modes Standard Color Settings Reset Color Settings Display Settings Other Settings Personalize Resolution: 1280x1024@60Hz Dell E2013H / E2213H / E2313H Energy Use Brightness / Contrast Input Color Format RGB Auto Adjust Preset Modes Standard Input Source Reset Color Settings Color Settings Display Settings Other Settings Personalize Resolution: 1600 x 900 @ 60Hz / 1920 x 1080 @ 60Hz

Input Color Format
Allows you to set the video input mode to:
- RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI to DVI adapter.

Preset Modes

- YPbPr: Select this option if your DVD player supports only YPbPr output. Allows you to choose from a list of preset color modes.

DELL E2013H - Accessing the Menu System - 13

text_image Dell E1713S Energy Use Brightness / Contrast Input Color Format Auto Adjust Preset Modes ✓ Standard Color Settings Reset Color Settings Multimedia Display Settings Text Other Settings Warm Personalize Cool Custom Color Resolution: 1280 x 1024 @ 60Hz

DELL E2013H - Accessing the Menu System - 14

text_image Dell E2013H / E2213H / E2313H Energy Use Brightness / Contrast Input Color Format Auto Adjust Preset Modes ✓ Standard Input Source Reset Color Settings Multimedia Color Settings Text Display Settings Warm Other Settings Cool Personalize Custom Color Resolution: 1600 x 900 @ 60Hz / 1920 x 1080 @ 60Hz

DELL E2013H - Accessing the Menu System - 15

DELL E2013H - Accessing the Menu System - 16

Display Settings

  • Standard: Loads the monitor's default color settings. This is the default preset mode.
  • Multimedia: Loads color settings ideal for multimedia applications.
  • Text: Loads color settings ideal for office environment.
  • Warm: Decreases the color temperature. The screen appears warmer with a red/yellow tint.
    • Cool: Increases the color temperature. The screen appears cooler with a blue tint.
  • Custom Color: Allows you to manually adjust the color settings. Press the 🔊 and ⬇ button to adjust the Red, Green, and Blue values and create your own preset color mode.

Use the Displays Settings menu to adjust the monitor's display settings.

DELL E2013H - Accessing the Menu System - 17

text_image Dell E1713S Energy Use Brightness / Contrast Horizontal Position ▶ 50 Auto Adjust Vertical Position ▶ 50 Color Settings Sharpness ▶ 50 Display Settings Pixel Clock ▶ 50 Other Settings Phase ▶ 50 Personalize Reset Display Settings Resolution: 1280 x 1024 @ 60Hz

DELL E2013H - Accessing the Menu System - 18

DELL E2013H - Accessing the Menu System - 19

text_image Dell E2013H / E2213H / E2313H Energy Use Brightness / Contrast Aspect Ratio ▶ Wide 16:9 Auto Adjust Horizontal Position ▶ 50 Input Source Vertical Position ▶ 50 Color Settings Sharpness ▶ 50 □ Display Settings Pixel Clock ▶ 50 Other Settings Phase ▶ 50 Personalize Reset Display Settings Resolution: 1600 x 900 @ 60Hz / 1920 x 1080 @ 60Hz

DELL E2013H - Accessing the Menu System - 20

Aspect Ratio

(for

E2013H/E2213H/E2313H

Adjusts the image ratio as Wide 16:9, 4:3, or 5:4.

NOTE: Wide 16:9 adjustment is not required at maximum preset resolution 1600 x 900 (for E2013H) or 1920 x 1080 (for

only) Horizontal Position Vertical Position Sharpness Pixel Clock Phase Reset Display SettingsE2213H/E2313H). Use the ▲ or √ buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+). Use the ▲ or √ buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+). This feature can make the image look sharper or softer. Use ▲ or √ to adjust the sharpness from '0' to '100'. The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. Use ▲ or √ buttons to adjust for best image quality. If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again.NOTE: Horizontal Position, Vertical Position, Pixel Clock and Phase adjustment are only available for VGA input. Select this option to restore default display settings.
DELL E2013H - Accessing the Menu System - 21Other SettingsSelect this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.

DELL E2013H - Accessing the Menu System - 22

text_image Dell E2013H / E2213H / E2313H Energy Use Brightness / Contrast Language English Auto Adjust Menu Transparency 20 Input Source Menu Timer 20 s Color Settings Menu Lock Unlock Display Settings DDC/CI Enable Other Settings LCD Conditioning Disable Personalize Factory Reset Reset All Settings Resolution: 1600 x 900 @ 60Hz / 1920 x 1080 @ 60Hz

DELL E2013H - Accessing the Menu System - 23

Language

Menu Transparency

Menu Timer

Menu Lock

DDC/CI

Allows you to set the OSD display to one of eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simply Chinese, Japanese.

Allows you to adjust the OSD background from opaque to transparent.

Allows you to set the time for which the OSD remains active after you press a button on the monitor.

Use the ▲ and ▼ button to adjust the slider in 1 second increments, from 5 to 60 seconds.

Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All button are locked except 📋 button.

NOTE: When the OSD is locked, pressing the menu button takes you directly to the OSD settings menu, with 'OSD Lock' pre-selected on entry. press and hold button for 10 seconds to unlock and allow user access to all applicable settings.

DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc.

Enable (Default): Optimizes the performance of your monitor and provides a better customer experience.

Disable: Disables the DDC/CI option and the following message appears on the screen.

LCD ConditioningDell E1713S / E2013H / E2213H / E2313HThe function of adjusting display setting using PC application will be disabled.Do you wish to disable DDC/CI function?NoYes
This feature helps reduce minor cases of image retention.If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LCD Conditioning feature may take some time. LCD Conditioning feature cannot remove severe cases of image retention or burn-in.NOTE: Use LCD Conditioning only when you experience a problem with image retention.The below warning message appears once user selects " Enable" LCD Conditioning.
Dell E1713S / E2013H / E2213H / E2313HThis feature will help reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run.Do you wish to continue?NoYes
Factory ResetResets all OSD settings to the factory preset values.
PersonalizeSelect this option allows you to set two shortcut button.

DELL E2013H - Language - 1

Shortcut Key 1

DELL E2013H - Language - 2

text_image Dell E1713S Energy Use Brightness / Contrast Shortcut Key 1 ▶ Preset Modes Auto Adjust Shortcut Key 2 ▶ Brightness/Contrast Color Settings Reset Personalize Display Settings Personalize Other Settings Resolution: 1280 x 1024 @ 60Hz Dell E2013H / E2213H / E2313H Energy Use Brightness / Contrast Shortcut Key 1 ▶ Preset Modes Auto Adjust Shortcut Key 2 ▶ Brightness/Contrast Input Source Reset Personalize Color Settings Display Settings Other Settings Personalize Resolution: 1600 x 900 @ 60Hz / 1920 x 1080 @ 60Hz

User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source" (for E2013H/E2213H/E2313H only), "Aspect Ratio" (for E2013H/E2213H/E2313H only) and set as shortcut Key.

DELL E2013H - Language - 3

text_image Dell E173S Energy Use Brightness / Contrast Shortcut Key 1 ✓ Preset Modes Auto Adjust Shortcut Key 2 Brightness/Contrast Color Settings Reset Personalize Auto Adjust Display Settings Personalize Other Settings Resolution: 1280 x 1024 @ 60Hz

DELL E2013H - Language - 4

text_image Dell E2013H / E2213H / E2313H Energy Use Brightness / Contrast Shortcut Key 1 Auto Adjust Shortcut Key 2 Input Source Reset Personalize Color Settings Display Settings Other Settings Personalize Preset Modes Brightness/Contrast Auto Adjust Input Source Aspect Ratio Resolution: 1600 x 900 @ 60Hz / 1920 x 1080 @ 60Hz

Shortcut Key 2

User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source" (for E2013H/E2213H/E2313H only), "Aspect Ratio" (for E2013H/E2213H/E2313H only) and set as shortcut key.

Reset Personalize

Allows you to restore shortcut key to the default setting.

OSD Messages

When the monitor does not support a particular resolution mode you will see the following message: E1713S:

Dell E1713S

The current input timing is not supported by the monitor display. Please change your input timing to 1280 x 1024 @ 60Hz or any other monitor listed timing as per the monitor specifications.

DELL E2013H - Dell E1713S - 1

E2013H:

Dell E2013H

The current input timing is not supported by the monitor display. Please change your input timing to 1600 x 900 @ 60Hz or any other monitor listed timing as per the monitor specifications.

DELL E2013H - Dell E2013H - 1

E2213H/E2313H:

Dell E2213H / E2313H

The current input timing is not supported by the monitor display. Please

change your input timing to 1920 x 1080 @ 60Hz or any other monitor

listed timing as per the monitor specifications.

DELL E2013H - Dell E2213H / E2313H - 1

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the horizontal and vertical frequency ranges addressable by this monitor. Recommended mode is 1280 x 1024 (for E1713S) or 1600 x 900 (for E2013H) or 1920 x 1080 (for E2213H/E2313H).

You will see the following message before the DDC/CI function is disabled.

Dell E1713S / E2013H / E2213H / E2313H

The function of adjusting display setting using PC application will be disabled.

Do you wish to disable DDC/CI function?

DELL E2013H - Dell E1713S / E2013H / E2213H / E2313H - 1

When the monitor enters the Power Save mode, the following message appears:

Dell E1713S / E2013H / E2213H / E2313H

Entering Power Save Mode.

DELL E2013H - Dell E1713S / E2013H / E2213H / E2313H - 2

Activate the computer and wake up the monitor to gain access to the OSD.

If you press any button other than the power button the following messages will appear depending on the selected input:

Dell E1713S

There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up.

DELL E2013H - Dell E1713S / E2013H / E2213H / E2313H - 3

Dell E2013H/E2213H/E2313H

There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu.

DELL E2013H - Dell E1713S / E2013H / E2213H / E2313H - 4

If VGA or DVI cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 5 minutes if left at this state.

Dell E1713S / E2013H / E2213H / E2313H

DELL E2013H - Dell E1713S / E2013H / E2213H / E2313H - 5

No VGA Cable

The display will go into Power Save Mode in 5 minutes.

DELL E2013H - Dell E1713S / E2013H / E2213H / E2313H - 6

Dell E2013H / E2213H / E2313H

DELL E2013H - Dell E1713S / E2013H / E2213H / E2313H - 7

No DVI-D Cable

The display will go into Power Save Mode in 5 minutes.

DELL E2013H - Dell E1713S / E2013H / E2213H / E2313H - 8

See Solving Problems for more information.

Setting the Maximum Resolution

To set the Maximum resolution for the monitor:

Windows Vista®, Windows® 7, Windows® 8:

  1. For Windows® 8 only, select the Desktop tile to switch to classic desktop.
  2. Right-click on the desktop and click Screen Resolution.
  3. Click the Dropdown list of the Screen resolution and select 1280 x 1024 (for E1713S) or 1600 x 900 (for E2013H) or 1920 x 1080 (for E2213H/E2313H)
  4. Click OK

If you do not see 1280 x 1024 (for E1713S) or 1600 x 900 (for E2013H) or 1920 x 1080 (for E2213H/E2313H) as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures.

If you have a Dell desktop or portable computer:

- Go to http://www.dell.com/support/monitors, enter your service tag, and download the latest driver for your graphics card.

If you are using a non-Dell computer (portable or desktop):

  • Go to the support site for your computer and download the latest graphic drivers.
  • Go to your graphics card website and download the latest graphic drivers.

Using the Dell Soundbar

The Dell Soundbar is a stereo two channel system, mountable on Dell Flat Panel Displays. The soundbar has an On/Off power and rotary volume control to adjust the overall sound system, an LED for power indication and two audio headset jacks

DELL E2013H - Using the Dell Soundbar - 1

text_image Dell 5 4 3 2 1
1.Attach mechanism
2.Power control/ indicator
3.Volume control
4.Audio-in jack
5.Headphone jack

Using the Tilt

Tilt

With the stand assembly, you can tilt the monitor for the most comfortable viewing angle.

DELL E2013H - Tilt - 1

text_image 21° 4°

DELL E2013H - Tilt - 2

NOTE: The stand base is detached when the monitor is shipped from the factory.

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Troubleshooting

Dell™ E1713S/E2013H/E2213H/E2313H monitor

Self-Test
Built-in Diagnostics
Common Problems
Product Specific Problems
Dell Soundbar Problems

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

  1. Turn Off both your computer and the monitor.
  2. Unplug the video cable from the back of the computer. To ensure a successful Self-Test operation, remove the Analog connector for E1713s. For E2013H/E2213H/E2313H, remove both the Digital (white connector) and the Analog (blue connector) connectors from the back of the computer.
  3. Turn On the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

DELL E2013H - Self-Test - 1

text_image Dell E1713S / E2013H / E2213H / E2313H No VGA Cable The display will go into Power Save Mode in 5 minutes.

DELL E2013H - Self-Test - 2

text_image Dell E2013H / E2213H / E2313H No DVI-D Cable The display will go into Power Save Mode in 5 minutes.
  1. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. The monitor will enter Power Save Mode after 5 minutes if left at this state.
  2. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

DELL E2013H - Self-Test - 3

NOTE: Self-test feature check is not available for S-Video, Composite, and Component video modes.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

DELL E2013H - Built-in Diagnostics - 1

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

DELL E2013H - Built-in Diagnostics - 2

text_image 1 2 3 4 5

To run the built-in diagnostics:

  1. Ensure that the screen is clean (no dust particles on the surface of the screen).
  2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
  3. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.
  4. Carefully inspect the screen for abnormalities.
  5. Press the Button 4 on the front panel again. The color of the screen changes to red.
  6. Inspect the display for any abnormalities.
  7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text screens.

The test is complete when the white screen appears. To exit, press the Button 4 again.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

Common Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions.

Common SymptomsWhat You ExperiencePossible Solutions
No Video/Power LED OffNo picture·Ensure that the video cable connecting the monitor and the computer is properly connected and secure.·Verify that the power outlet is functioning properly using any other electrical equipment.·Ensure that the power button is depressed fully.
No Video/Power LED OnNo picture or no brightness·Increase brightness & contrast controls via OSD.·Perform monitor self-test feature check,·Check for bent or broken pins in the video cable connector.·Ensure that the correct input source is selected via theInput Source Selectmenu.·Run the built-in diagnostics.
Poor FocusPicture is fuzzy, blurry, or ghostingPerform Auto Adjust via OSD.·Adjust the Phase and Pixel Clock controls via OSD.·Eliminate video extension cables.·Reset the monitor to Factory Settings.·Change the video resolution to the correct aspect ratio (16:9).
Shaky/Jittery VideoWavy picture or fine movement·Perform Auto Adjust via OSD.·Adjust the Phase and Pixel Clock controls via OSD.·Reset the monitor to Factory Settings.·Check environmental factors.·Relocate the monitor and test in another room.
Missing PixelsLCD screen has spots·Cycle power On-Off.·Pixel that is permanently Off is a natural defect that can occur in LCD technology.For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:www.dell.com/support/monitors.
Stuck-on PixelsLCD screen has bright spots·Cycle power On-Off.·Pixel that is permanently Off is a natural defect that can occur in LCD technology.For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:www.dell.com/support/monitors.
Brightness ProblemsPicture too dim or too bright·Reset the monitor to Factory Settings.·Auto Adjust via OSD.·Adjust brightness & contrast controls via OSD.
Geometric DistortionScreen not centered correctly·Reset the monitor to Factory Settings.·Auto Adjust via OSD.·Adjust brightness & contrast controls via OSD.NOTE: When using 'DVI-D', the positioning adjustments are not available.
Horizontal/Vertical LinesScreen has one or more lines·Reset the monitor to Factory Settings.·Perform Auto Adjust via OSD.·Adjust Phase and Pixel Clock controls via OSD.·Perform monitor self-test feature check and determine if these lines are also in self-test mode.·Check for bent or broken pins in the video cable connector.NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.
Synchronization ProblemsScreen is scrambled or appears torn·Reset the monitor to Factory Settings.·Perform Auto Adjust via OSD.·Adjust Phase and Pixel Clock controls via OSD.·Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.·Check for bent or broken pins in the video cable connector.·Restart the computer in the safe mode.
Safety-Related IssuesVisible signs of smoke or sparks·Do not perform any troubleshooting steps.·Contact Dell immediately.
Intermittent ProblemsMonitor malfunctions On & Off·Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.·Reset the monitor to Factory Settings.·Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Missing ColorPicture missing color·Perform monitor self-test feature check.
·Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.·Check for bent or broken pins in the video cable connector.
Wrong ColorPicture color not good·Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application.·Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned Off.·Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Image retention from a static image left on the monitor for a long period of timeFaint shadow from the static image displayed appears on the screen·Use the Power Management feature to turn Off the monitor at all times when not in use(for more information, seePower Management Modes).·Alternatively, use a dynamically changing screensaver.

Product Specific Problems

Specific SymptomsWhat You ExperiencePossible Solutions
Screen image is too smallImage is centered on screen, but does not fill entire viewing areaReset the monitor to Factory Settings.
Cannot adjust the monitor with the buttons on the front panelOSD does not appear on the screenTurn Off the monitor, unplug the power cord, plug back, and then turn On the monitor.
No Input Signal when user controls are pressedNo picture, the LED light is blue. When you press "up", "down" or "Menu" key, the message " No input signal" will appear.Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.Reset the computer or video player.
The picture does not fill the entire screenThe picture cannot fill the height or width of the screenDue to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.Run the built-in diagnostics.

DELL E2013H - Product Specific Problems - 1
NOTE: When choosing DVI-D mode, the Auto Adjust function is not available.

Dell™ Soundbar Problems

Common SymptomsWhat You ExperiencePossible Solutions
No sound for system where the Soundbar draws power from an AC adapterNo power to Soundbar - the power indicator is OffTurn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (blue LED) on the front of the Soundbar is illuminated.Confirm that the power cable from the Soundbar is plugged into the adapter.
No SoundSoundbar has power - power indicator is OnPlug the audio line-in cable into the computer's audio out jack.Set all volume controls to their maximum and ensure that the mute option is not enabled.Play some audio content on the computer (example, audio CD, or MP3).Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.Clean and reseat the audio line-in plug.Test the Soundbar using another audio source (For example: portable CD player, MP3 player).
Distorted SoundComputer's sound card is used as the audio sourceClear any obstructions between the Soundbar and the user. Confirm that the audio line-in plug is completely inserted into the jack of the sound card. Set all Windows volume controls to their midpoints. Decrease the volume of the audio application. Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. Clean and reseat the audio line-in plug. Troubleshoot the computer's sound card. Test the Soundbar using another audio source (For example: portable CD player, MP3 player). Avoid using an audio cable extension or audio jack converter.
Distorted SoundOther audio source is usedClear any obstructions between the Soundbar and the user. Confirm that the audio line-in plug is completely inserted into the jack of the audio source. Decrease the volume of the audio source. Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. Clean and reseat the audio line-in plug.
Unbalanced Sound OutputSound from only one side of SoundbarClear any obstructions between the Soundbar and the user. Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source. Set all Windows audio balance controls (L-R) to their midpoints. Clean and reseat the audio line-in plug. Troubleshoot the computer's sound card. Test the Soundbar using another audio source (For example: portable CD player, MP3 player).
Low VolumeVolume is too lowClear any obstructions between the Soundbar and the user. Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. Set all Windows volume controls to their maximum. Increase the volume of the audio application. Test the Soundbar using another audio source (For example: portable CD player, MP3 player)

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Appendix

Dell™ E1713S/E2013H/E2213H/E2313H Monitor User's Guide

Safety Instructions
FCC Notice (U.S. Only) and Other Regulatory Information
- Contacting Dell

DELL E2013H - Dell™ E1713S/E2013H/E2213H/E2313H Monitor User's Guide - 1

WARNING: Safety Instructions

DELL E2013H - WARNING: Safety Instructions - 1

WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

For information on safety instructions, see the Product Information Guide.

FCC Notices (U.S. Only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference
(2) this device must accept any interference received including interference that may cause undesired operation

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

DELL E2013H - Contacting Dell - 1

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

To get online monitor support content: 1. Visit www.dell.com/support/monitors

To contact Dell for sales, technical support, or customer service issues:

  1. Visit support.dell.com.
  2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.
  3. Click Contact Us on the left side of the page.
  4. Select the appropriate service or support link based on your need.
  5. Choose the method of contacting Dell that is convenient for you.

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Setting Up Your Monitor

Dell™ E1713S/E2013H/E2213H/E2313H monitor

Setting the display resolution to 1280 x 1024 (for E1713S) or 1600 x 900 (for E2013H) or 1920 x 1080 (for E2213H/E2313H) (Maximum)

For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1280 x 1024 (for E1713S) or 1600 x 900 (for E2013H) or 1920 x 1080 (for E2213H/E2313H) pixels by performing the following steps:

In Windows Vista®, Windows® 7, Windows® 8:

  1. For Windows® 8 only, select the Desktop tile to switch to classic desktop.

  2. Right-click on the desktop and click Screen Resolution.

  3. Click the Dropdown list of the Screen resolution and select 1280 x 1024 (for E1713S) or 1600 x 900 (for E2013H) or 1920 x 1080 (for E2213H/E2313H).

  4. Click OK.

If you do not see 1280 x 1024 (for E1713S) or 1600 x 900 (for E2013H) or 1920 x 1080 (for E2213H/E2313H) as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the provided

1: If you have a Dell™ desktop or a Dell™ portable computer with internet access.

2: If you have a non Dell™ desktop, portable computer, or graphics card.

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Setting Up Your Monitor

Dell™ E1713S/E2013H/E2213H/E2313H Monitor

If you have a Dell™ desktop or a Dell™ portable computer with internet access

  1. Go to http://www.dell.com/support/monitors, enter your service tag, and download the latest driver for your graphics

  2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1280 x 1024 (for E1713S) or 1600 x 900 (for E2013H) or 1920 x 1080 (for E2213H/E2313H) again.

NOTE: If you are unable to set the resolution to 1280 x 1024 (for E1713S) or 1600 x 900 (for E2013H) or 1920 x 1080 (for E2213H/E2313H), please contact Dell™ to inquire about a graphics adapter that supports these resolutions.

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Setting Up Your Monitor

Dell™ E1713S/E2013H/E2213H/E2313H monitor

If you have a non Dell™ desktop, portable computer, or graphics card

In Windows Vista®, Windows® 7, Windows® 8:

  1. For Windows® 8 only, select the Desktop tile to switch to classic desktop.

  2. Right-click on the desktop and click Personalization.

  3. Click Change Display Settings.

  4. Click Advanced Settings.

  5. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).

  6. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com).

  7. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1280 x 1024 (for E1713S) or 1600 x 900 (for E2013H) or 1920 x 1080 (for E2213H/E2313H) again.

NOTE: If you are unable to set the resolution to 1280 x 1024 (for E1713S) or 1600 x 900 (for E2013H) or 1920 x 1080 (for E2213H/E2313H), please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 1280 x 1024 (for E1713S) or 1600 x 900 (for E2013H) or 1920 x 1080 (for E2213H/E2313H).

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Marka : DELL

Model : E2013H

Kategorija : Zaslon