Question 1

Does the EQUATION Basic 2900W oil-filled radiator have a frost protection mode?

Accepted Answer

The EQUATION Basic 2900W oil-filled radiator does not have a specific frost protection mode. This type of mode, when present on some radiators, allows for maintaining a minimum temperature to prevent the room from freezing.

In the case of this model, it generally operates with an adjustable thermostat that allows you to choose the desired temperature, but it does not include a dedicated automatic frost protection function.

To prevent freezing, you can set the thermostat to a low but sufficient temperature to maintain minimal warmth in the room.

Question 2

How to activate the eco mode on the EQUATION Basic oil radiator?

Accepted Answer

The EQUATION Basic oil radiator does not have a dedicated eco mode. However, you can significantly reduce its energy consumption by using the three available control features.

To save energy with low power:

Set the knob to the “Low power” position (the lowest setting). This is the setting that consumes the least energy while providing gentle and gradual heat.
This reduced power is ideal for maintaining a comfortable temperature in a medium-sized room or for supplementary heating alongside another heating system.

Optimize with the thermostat: Once the radiator is on, set the thermostat to the minimum (mini position) and slowly increase until you reach the desired temperature. The thermostat automatically turns off the device when the temperature is reached, saving energy by avoiding continuous heating. The thermostat automatically reactivates if the temperature drops, thus maintaining the desired temperature without overconsumption.

Summary for the best comfort/energy-saving ratio: select “Low power,” then precisely adjust the thermostat to the desired temperature. This combination replicates the effect of a traditional eco mode by adapting the power and operating duration to the actual heating needs.

Question 3

Why is my EQUATION Basic oil radiator no longer heating and how can I resolve this issue?

Accepted Answer

If your EQUATION Basic oil radiator is no longer heating, several causes may be behind this malfunction. Here are the steps to follow to identify and possibly resolve the issue:

1. Check the power supply

Make sure the radiator is properly plugged into a functioning electrical outlet.
Test the outlet with another device to confirm it is providing power.

2. Check the thermostat

Ensure that the thermostat is set to a sufficiently high temperature to trigger heating.

3. Check the operating mode

Make sure the radiator is in heating mode and not in standby or off mode.

4. Inspect the power cord

Examine the power cable for any damage or cuts.
A damaged cord may prevent the radiator from functioning properly.

5. Observe the indicator lights

If your model is equipped with indicator lights, check if they light up when you turn the device on.
The absence of light may indicate a power supply or internal circuit issue.

6. Allow the radiator to heat for a sufficient amount of time

The oil radiator may take several minutes (about 15 to 30 minutes) before it starts to emit heat.

If after these checks your EQUATION Basic radiator still does not heat, it is likely that an internal technical issue requires professional intervention.

Question 4

How to unlock the screen and buttons of my EQUATION Oil prog2 oil radiator when they are locked without a padlock indication?

Accepted Answer

The locking of the controls on your EQUATION Oil prog2 oil radiator is a safety feature designed to prevent any unintentional use, especially by children. To unlock the screen and buttons, there are two simple methods:

Method 1: Use the control panel

Press the + and - buttons on the control panel simultaneously for a few seconds. This action immediately unlocks the controls and the screen becomes responsive.

Method 2: Use the remote control

Press and hold the button on the remote control (the multifunction button) for more than 3 seconds. Keep holding until the controls unlock.

Unlock verification

Once unlocked, your buttons and screen will function normally. The + and - buttons will allow you to adjust the temperature, timer, and access all modes of your radiator again.

If after these actions the locking persists and you still cannot control your device, lightly clean the buttons and their surroundings to remove any dust that may hinder contact. If the problem persists, contact EQUATION customer service for technical assistance.

Question 5

How to activate and use the heating mode on the EQUATION Basic oil radiator?

Accepted Answer

To activate the heating mode of your EQUATION Basic oil radiator, first plug the device into an electrical outlet (220-240V 50-60 Hz) making sure to fully unwind the cable. Ensure that the radiator is upright on a stable surface.

Turning on: Turn the main knob to the desired temperature setting to turn on the radiator. A heating indicator light will illuminate to indicate that the device is operating. For effective heating, first set the knob to the maximum power so that the radiator quickly reaches the desired temperature.

Thermostat adjustment: The Basic oil radiator has a rotary thermostat knob with different positions ranging from 0 to 40°C. Gradually turn it to the desired temperature. The room will start to warm up, and the thermostat will automatically maintain this temperature once reached.

Thermostat operation: Once the room reaches the temperature you set, slowly turn the knob until the heating indicator light goes out. The thermostat will automatically turn back on as soon as the temperature drops, to maintain the set level. This regulation system prevents unnecessary energy consumption.

Turning off: To turn off the radiator, set the knob to the OFF position. You can also unplug the device when not in use.

Important safety: Your EQUATION Basic oil radiator has a tip-over protection system that automatically cuts off power in case of a fall, and a thermal safety feature that interrupts operation in case of overheating. Never place the device directly under a power outlet and do not leave it unattended during prolonged use. Wait for the device to cool down before handling or cleaning it.

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