Question 1

How to disable automatic mode to manually adjust the temperature on the ATLANTIC Divali radiator?

Accepted Answer

On the ATLANTIC Divali radiator, if the temperature changes automatically without your intervention, it means that the device is probably in automatic or programmed mode. To regain manual control of the temperature, here’s how to proceed:

Identify the current operating mode

On the side panel, observe the symbols that are displayed on the screen.
Look for a clock symbol or an icon indicating a programming or automatic mode.

Switch to manual mode

Press the button or symbol that corresponds to manual or comfort mode. This symbol may be a sun or an icon indicating a fixed setting.
If multiple modes are scrolling, select the one that disables automatic programming.

Set the desired temperature

Once in manual mode, adjust the temperature to the desired value using the + or - buttons.
Ensure that the displayed temperature remains stable and does not change automatically anymore.

By following these steps, you should be able to manually control the temperature of your ATLANTIC Divali radiator and avoid automatic changes during the night or at other times.

Question 2

How to identify and obtain information about the ATLANTIC vertical radiator model code 503118 Q1V-BD1 2000W?

Accepted Answer

The ATLANTIC vertical radiator referenced 503118 Q1V-BD1 2000W is a model from the connected Sokio range. The designation Q1V-BD1 means: Q = connected model, V = vertical format, BD1 = digital control. This electric radiator is specially designed for residential heating with an aluminum heating body and advanced thermal regulation features.

Technically, this radiator has a nominal power of 2000 Watts (maximum continuous power), with the ability to modulate its power between 0.75 W and 2000 W according to your needs. Its dimensions are 450 mm wide, 1575 mm high, and 135 mm thick, with a weight of 15.5 kg. The aluminum heating body ensures rapid temperature rise and better heat distribution compared to traditional radiators. This device operates across the entire range of -10°C to 55°C and has a very low auxiliary power consumption of only 0.95 W in standby mode.

For thermal regulation, this model is equipped with a digital electronic thermostat located on the side of the radiator, allowing precise adjustment of the set temperature. It features automatic window opening and closing detection that automatically reduces the temperature to save energy when a window is opened. The radiator offers three operating modes: AUTO mode (intelligent control that learns the characteristics of your room), BASIC mode (simple access to temperature), and PROG mode (manual weekly programming).

This radiator is connected and can be controlled remotely via the Atlantic Cozytouch application (requiring a Cozytouch connection bridge and an identifier). This feature allows you to control the heating from your smartphone or tablet, schedule time slots, and optimize your energy consumption. The device has a consumption indicator that helps you visualize and optimize your usage.

To identify your device with ATLANTIC customer service, refer to the nameplate located on the right side of the radiator. You will find the commercial code (C), the serial number (E), and the manufacturer number (F). These references are essential for any technical support, maintenance, or troubleshooting requests. The device comes with a 2-year parts warranty and customer support services with a 5/7 breakdown compensation in France.

During installation, respect the minimum and maximum distances from furniture to ensure optimal detection. Never place the device in a draft (open door, air conditioning outlet) that would disrupt its regulation. It is advisable to install this radiator at an appropriate height for the detection sensors to function correctly. If you need troubleshooting or specific usage advice, do not hesitate to contact ATLANTIC customer service by providing the commercial code and serial number of your device.

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