Why doesn't my ROBLIN VISTA 900 6056000 IX hood start and make a slight noise at the motor when stopped?

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Checking the power supply: Start by ensuring that your ROBLIN VISTA 900 hood is properly plugged into a functioning outlet. Check that the circuit breaker or fuse for the 220-240 V circuit it is connected to has not tripped. According to the manual, the hood requires a power supply of 220-240 V single phase 50 Hz. If the power is cut off, the motor remains inactive but may produce a slight humming noise when stopped if capacitors are still electrically charged.

Cleaning the metal filters: The slight noise at the motor and the inability to start may indicate that the grease metal filters are heavily soiled. According to the ROBLIN manual, these filters should be cleaned regularly (approximately every two months under normal use), or else the airflow may be restricted and prevent the motor from running properly. Remove the metal filters and clean them by hand with a mild detergent in warm water, or in the dishwasher. A motor overloaded by dirty filters may make noise without starting.

Checking the motor connectors: The manual states that the motor connectors should be checked after installation or in case of malfunction. They may have come loose or been improperly connected, preventing the motor from starting. Ensure that all electrical connectors inside the hood are properly in place and securely fastened, with no signs of corrosion or visible damage.

Resetting the system: Try completely unplugging the hood for 5 to 10 minutes to reset the electronic system. This may restore functionality if an electrical component (such as a capacitor) is faulty or if the system is in protection mode due to an overload. After this time, plug the hood back in and try to restart it.

Checking the control panel: Test that the touch buttons T1 to T5 and L (lighting) respond correctly. If you press T1 (On/Off motor) and nothing happens, the problem may be with the electronic board or controls. Also check that the Delay function (T5) is not activated, which would prevent the immediate start of the motor.

Electrical problem or faulty motor: If after these checks the hood still does not start and the noise persists, this may indicate a more serious problem: a faulty capacitor, a damaged motor, or an electrical insulation issue. The ROBLIN manual explicitly recommends having a qualified technician diagnose and repair the motor or electrical components. Do not attempt to disassemble or repair electrical components yourself, as this would void your 2-year warranty and pose an electrical risk.

Contacting customer service: In case of persistent failure, contact ROBLIN directly or a qualified authorized installer. You will need the serial number of your hood (located on the nameplate inside) and your proof of purchase to benefit from the warranty-covered after-sales service.

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