Q: Can I use any magnet for pairing the RIVA CHROME, or does it require a specific magnet?

No, you should not use just any magnet. Although the RIVA CHROME manual specifies that the magnet should be held for about 3 seconds on the receiver's holding area to pair, it does not specify the exact technical characteristics (magnetic strength, dimensions). To ensure the proper functioning of your heater: Contact THERMOR customer service to obtain the original replacement magnet or to check compatible specifications. A magnet that is too weak or too strong may not trigger the pairing correctly. The original magnet was designed to fit precisely in the receiver's holding area. If in doubt, we recommend ordering the official replacement part from the manufacturer rather than attempting a substitution that could damage the pairing system.

Question 1

Can I use any magnet for pairing the RIVA CHROME, or does it require a specific magnet?

Accepted Answer

No, you should not use just any magnet. Although the RIVA CHROME manual specifies that the magnet should be held for about 3 seconds on the receiver's holding area to pair, it does not specify the exact technical characteristics (magnetic strength, dimensions).

To ensure the proper functioning of your heater:

Contact THERMOR customer service to obtain the original replacement magnet or to check compatible specifications.
A magnet that is too weak or too strong may not trigger the pairing correctly.
The original magnet was designed to fit precisely in the receiver's holding area.

If in doubt, we recommend ordering the official replacement part from the manufacturer rather than attempting a substitution that could damage the pairing system.

Question 2

The control panel does not pair with the radiator after replacing the batteries - how to perform the pairing?

Accepted Answer

After replacing the batteries in the control panel, you need to re-pair it with the RIVA CHROME radiator. Here is the procedure:

Pairing the control panel

On the radiator: Using a magnet, press the designated area of the receiver for about 3 seconds until the red light flashes.

On the control panel: Access the menu CF06 - association with receivers, then press the " + " button to send the pairing signal. The X2D symbol will briefly appear. Check that the radiator light stops flashing once the pairing is successful, then press OK to confirm.

Checking the link

To ensure that the pairing has worked correctly, go to the menu CF07 - radio test. The panel sends a signal to the receiver every 3 seconds; check that the radiator light flashes with each transmission. This confirms that the wireless communication is functioning properly.

Once the pairing is completed and verified, your radiator should operate normally with the control panel.

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