Q: How to clean the steam nozzle and filters of the BARTSCHER Coffeeline G1 coffee machine?

Daily cleaning of the steam nozzle After each use, hold the steam diffuser above the drip tray. Open the steam regulator to a low level to eliminate water droplets and milk residues inside. Then close the regulator and gently wipe the diffuser with a cloth or damp sponge to remove any marks. This operation takes a few seconds and prevents the buildup of residues. Cleaning the filter baskets at the end of the day At the end of each working day, remove the filter basket from the brewing head. Rinse it under running warm water only, without any cleaning product, to eliminate coffee residues. Allow it to dry completely before reinstalling. Thorough weekly cleaning of the filters Once a week, perform a deep cleaning with a cleaning product suitable for professional coffee machines. Remove the filter basket and place a dose of cleaning product inside. Insert the basket into the brewing head until it clicks into place. Turn on the device while holding down the “2 x espresso” button of the system to be cleaned from the start to trigger the automatic self-cleaning process. Final rinse after chemical cleaning Once the self-cleaning process is complete, remove the filter basket, then turn the device back on and activate the “2 x espresso” button again without any cleaning product to completely rinse away the residues of the product. This step is essential before any new use. The device is ready for use as soon as the rinsing is completed. Important points Always turn off and unplug the device before any cleaning. Never use a high-pressure water jet on the machine. For cleaning the casing, a simple damp cloth is sufficient. The filter baskets must be completely dry before reinstalling to avoid brewing issues.

Question 1

Why isn't the water rising in the distribution tube?

Accepted Answer

If the water is not rising in the distribution tube of your Bartscher PRO II 40T, the problem usually comes from a clogging of the heating tank or the water circulation system. The heating tank is located at the bottom of the water reservoir and receives the water that then rises through the support column to the water distributors.

Step 1: Check the position of the support column

Check that the support column is properly positioned in the middle of the heating tank at the bottom of the water reservoir. The column must fit correctly for the water to circulate.
Ensure that the water distributor (6 mm or 12 mm depending on the amount of coffee) is securely screwed and firmly attached to the extension of the riser in the filter basket.
If the water distributor is clogged, unscrew it and clean it with warm water and a mild detergent.

Step 2: Clean the heating tank

Turn off and unplug the device, then let it cool completely.
Remove the support column from the water reservoir.
Using the descaling scraper provided with the device, gently brush the heating tank located at the bottom of the water container. Limescale accumulates in this area and blocks circulation.
Place a fine brush soaked in soap or a scrubbing pad above the tank, then insert the scraper and turn it several times to remove all deposits. The tank is clean when the metal shines.
Rinse the reservoir thoroughly with clear water to remove all residues.

Step 3: Complete descaling of the machine

If cleaning the tank is not enough, perform a complete descaling using the Bartscher quick descaler (Code-No. 190065, 30 sachets of 15 g).
Dissolve one sachet (15 g) in about 5 liters of cold water.
Insert the support column into the filter basket and position it in the reservoir, ensuring it is properly placed in the heating tank.
Pour the descaling product into the water reservoir, close the device, and turn it on.
Allow a complete cycle to run, then leave the device on for another 15 minutes or so.
Turn off the device and drain the product through the drain tap.
Repeat a complete cycle at least three times with cold water only to thoroughly rinse the system.
Press the RESET button under the base of the device before restarting it.

Step 4: Regular maintenance

Clean the heating tank at least once a week with the scraper provided, especially if the water in your area is hard with limescale.
Ensure that the support column is always removed after each use to prevent it from getting stuck in the heating tank.
Regular descaling of the device extends its lifespan and ensures good water circulation. Without regular maintenance, the system gradually clogs.

If after these steps the water still does not rise, a part of the internal circulation circuit (tube, valve, or connection) may be defective and require the intervention of an authorized service technician.

Question 2

How to clean the steam nozzle and filters of the BARTSCHER Coffeeline G1 coffee machine?

Accepted Answer

Daily cleaning of the steam nozzle

After each use, hold the steam diffuser above the drip tray. Open the steam regulator to a low level to eliminate water droplets and milk residues inside. Then close the regulator and gently wipe the diffuser with a cloth or damp sponge to remove any marks. This operation takes a few seconds and prevents the buildup of residues.

Cleaning the filter baskets at the end of the day

At the end of each working day, remove the filter basket from the brewing head. Rinse it under running warm water only, without any cleaning product, to eliminate coffee residues. Allow it to dry completely before reinstalling.

Thorough weekly cleaning of the filters

Once a week, perform a deep cleaning with a cleaning product suitable for professional coffee machines. Remove the filter basket and place a dose of cleaning product inside. Insert the basket into the brewing head until it clicks into place. Turn on the device while holding down the “2 x espresso” button of the system to be cleaned from the start to trigger the automatic self-cleaning process.

Final rinse after chemical cleaning

Once the self-cleaning process is complete, remove the filter basket, then turn the device back on and activate the “2 x espresso” button again without any cleaning product to completely rinse away the residues of the product. This step is essential before any new use. The device is ready for use as soon as the rinsing is completed.

Important points

Always turn off and unplug the device before any cleaning. Never use a high-pressure water jet on the machine. For cleaning the casing, a simple damp cloth is sufficient. The filter baskets must be completely dry before reinstalling to avoid brewing issues.

Question 3

What does the error message E3 mean on the BARTSCHER Coffeeline G1 coffee machine and how can I resolve the issue of the thermal block (steam) being too hot?

Accepted Answer

The error message E3 on the BARTSCHER Coffeeline G1 coffee machine indicates that the temperature of the thermal block, responsible for steam production, is too high. This malfunction can lead to overheating and potentially damage the machine if no action is taken.

Possible Causes

Insufficient water level in the tank, preventing adequate cooling.
Clogging or contamination of the steam nozzle or ducts, causing pressure buildup.
Faulty thermostat or temperature sensor.
Prolonged use without breaks, leading to natural overheating.

Steps to Resolve the Issue

Immediately turn off the machine to avoid any further damage.
Allow it to cool down completely for at least 15 to 30 minutes.
Check the water level in the tank and refill if necessary.
Inspect and clean the steam nozzle and ducts to remove any obstruction or residue.
Restart the machine once cooled to check if the error persists.

If the problem persists

If the E3 message continues to appear after these checks, it is advisable to contact a specialized technical service or BARTSCHER support, as this may indicate a hardware issue requiring professional repair.

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