Question 1

Why is my ROINTE MILANO electric towel warmer blowing cold air instead of heating?

Accepted Answer

If your ROINTE MILANO electric towel warmer is blowing cold air instead of heating, several causes specific to this model may explain this malfunction.

Open window function activated: The ROINTE MILANO has automatic open window detection. When a window is open and the room temperature drops suddenly, the device automatically cuts off heating and the "h" logo blinks on the screen. To restart heating, close the windows, then press the mode selection button. The device will automatically restart after 20 minutes if no action is taken. Check that the open window function is not inadvertently activated by looking at the screen.

Blower only activated: The blower power button can be used independently of the heating. You may have accidentally pressed this button, activating only the ventilation without heating (the "C" logo will then display). To restore heating, press this same button again to stop the blower, then start the desired heating mode (Comfort, Economic, or programmed).

Air evacuation phase after shutdown: After turning off the device, the screen displays a 30-second countdown during which the blower evacuates residual warm air to increase the lifespan of the device. Wait during this cycle before restarting the heating.

Economic or Frost protection mode activated: Check the selected mode on the screen. The ROINTE MILANO offers three heating modes: Comfort mode (temperature adjustable from 5 to 35°C), Economic mode (temperature adjustable from 1 to 31°C, which is 4°C lower than Comfort), and Frost protection mode (7°C). A low set Economic or Frost protection mode will produce little heat. Use the temperature adjustment buttons to increase the temperature setting or switch to Comfort mode.

Power supply issue: Ensure that the device is properly plugged in and that the associated circuit breaker is not tripped. Insufficient power would prevent the heating element from functioning normally.

If after these checks the problem persists and the heating does not restart, it is recommended to contact a professional to diagnose a possible fault in the thermostat or heating element.

Question 2

What does the 5-time blinking on the ROINTE MILANO electric towel warmer mean and how can it be resolved?

Accepted Answer

A 5-time blink on your ROINTE MILANO electric towel warmer generally indicates a specific error code signaling a malfunction.

Meaning of the 5-time blink

This light signal may correspond to a problem related to:

An internal communication fault
A temperature sensor anomaly
An overload or short circuit

Steps to resolve the issue

Check the power supply: Ensure that the towel warmer is properly plugged in and that the circuit breaker has not tripped.
Restart the device: Turn off the power for at least 5 minutes, then turn it back on to see if the blinking persists.
Check the settings: Ensure that the temperature and mode settings are correctly configured.
Visually inspect the device: Look for any visible signs of damage or overheating.

If the problem persists

If the blinking continues after these checks, it is recommended to contact a qualified professional or ROINTE customer service for a thorough diagnosis and possible repair. Do not attempt to open or repair the device yourself to avoid any electrical risk.

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