R300WN22GAEU - Router StarTech.com - Free user manual and instructions

Product Type	Router
Brand	StarTech.com
Model	R300WN22GAEU
Wireless Standard	IEEE 802.11b/g/n (N300)
Frequency Band	2.4 GHz
Maximum Data Rate	300 Mbps
Ports	1 x WAN (10/100 Mbps), 4 x LAN (10/100 Mbps)
Antenna Type	2 x External detachable antennas
Dimensions (W x D x H)	185 x 130 x 35 mm
Weight	0.4 kg
Power Supply	12V DC, 1A
Security Features	WPA/WPA2, WEP, MAC address filtering, SPI firewall
VPN Support	VPN pass-through (PPTP, L2TP, IPSec)
DHCP Server	Built-in DHCP server
NAT Support	Network Address Translation
Quality of Service (QoS)	QoS prioritization
LED Indicators	Power, WAN, LAN (x4), WPS, Wi-Fi
Reset Button	Yes
WPS Button	Yes
Operating Temperature	0°C to 40°C
Storage Temperature	-20°C to 70°C
Humidity	10% to 90% non-condensing
Maintenance	Keep clean with a dry cloth; avoid liquids
Spare Parts	Power adapter, antennas (replaceable)
Repairability	Not intended for user repair; contact support

Frequently Asked Questions - R300WN22GAEU StarTech.com

How do I reset the R300WN22GAEU router to factory defaults?

To reset your StarTech.com R300WN22GAEU router, locate the reset button on the back panel. Use a paper clip or similar object to press and hold the button for about 10 seconds until the power LED blinks. The router will reboot with factory settings.

What is the default IP address and login for this router?

The default IP address is 192.168.1.1. Enter this in your web browser. The default username is admin and the default password is password (or blank). For security, change these after first login.

How can I change the Wi-Fi password?

Log into the router's web interface (192.168.1.1). Go to Wireless Settings > Security. Under 'WPA Pre-Shared Key', enter your new password (at least 8 characters). Click Save. Reconnect your devices with the new password.

Does the router support dual-band?

No, the R300WN22GAEU is a single-band router operating only on the 2.4 GHz frequency. It does not support 5 GHz.

How do I set up a guest network?

Log into the router interface. Go to Wireless Settings > Guest Network. Enable the guest network and set a separate SSID and password. This isolates guest traffic from your main network.

Why is my internet connection dropping frequently?

Check for interference from other electronic devices or neighboring Wi-Fi networks. Try changing the wireless channel in Wireless Settings. Also ensure the router firmware is up-to-date. If the issue persists, try a factory reset.

How do I update the router firmware?

Download the latest firmware from the StarTech.com support page. Log into the router, go to System Tools > Firmware Upgrade. Choose the file and click Upgrade. Do not power off during the update.

Can I use a VPN on this router?

The router supports VPN pass-through for PPTP, L2TP, and IPSec. This means VPN connections initiated by devices behind the router will work, but the router itself does not act as a VPN server.

How do I enable MAC address filtering?

Log into the router interface. Go to Wireless Settings > MAC Filtering. Enable filtering and choose 'Allow' or 'Deny'. Add the MAC addresses of devices you want to allow or block. Click Save.

What are the LED indicators on the front panel?

The front panel LEDs show: Power (solid green), WAN (blinking when data transfers), LAN 1-4 (solid when connected, blinking for activity), WPS (blinking during WPS pairing), and Wi-Fi (solid when wireless is on).

USER MANUAL R300WN22GAEU StarTech.com

300Mbps Wireless-N Guest WiFi Access Point / Account Generator - 2T2R 2.4GHz

R300WN22GAxx

*actual product may vary from photos

For the most up-to-date information, please visit: www.startech.com

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by StarTech.com could void the user's authority to operate the equipment.

Industry Canada Statement

This Class B digital apparatus complies with Canadian ICES-003.

This device complies with Industry Canada licence-exempt RSS standard(s).

Operation is subject to the following two conditions:

(1) This device may not cause interference, and
(2) This device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with IC RSS-102 radiation exposure limit set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 0.5cm between the radiator and your body.

The Country Code Selection feature is disabled for products marketed in the US/Canada

The device, for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.

Table of Contents

Introduction......1

Packaging Contents .... 1

Product Diagram ....1

Product Overview .... 1

LED Indicators....1

Installation 2

Advanced Setup Menu 6

Management 6

Security 17

System....21

Server....26

Guest Setting 30

Employee Setting....42

System Status Menu 43

System Report 43

Account List 44

Account Log 45

Current User Report 46

DHCP Clients Report 46

Session List 47

System Tools Menu 47

Configuration......47

Firmware Upgrade....48

Boot Code 51

System Account....51

SSL Certificate....52

PING 52

Restart 53

Logout....53

Specifications....54

Technical Support 55

Warranty Information....55

Introduction

Packaging Contents

• 1 x Guest WiFi Access Point / Account Generator
- 1 x Ethernet Cable
• 2 x Screws for Wall Mounting
- 1 x Power Adapter
• 1 x Quick Start Guide
• 1 x Instruction Manual CD

Product Diagram

Product Overview

LED Indicators

LED State Description
PWR	Off No power
	Green Unit powered on
SYS	Off	Remains off while the unit is initializing
	Green	Initialization complete, system is ready to use
	Green (Blinking)	During firmware upgrades, this system LED will blink
WAN	Off No network connection
	Green	10/100Mbps network connection established
	Green (Blinking) Indicates WAN activity
LAN-1-4	Off No network connection
	Green	10/100Mbps network connection established
	Green (Blinking) Indicates LAN activity
WLAN	Off The Wireless is not ready
	Green	Wireless connection established
	Green (Blinking) Indicates Wireless activity

Installation

1. The Access Point is designed to sit on a flat surface (such as a desktop) or be securely mounted to a wall or similar surface. If you wish to mount the device, first prepare the surface by installing mounting screws (not included) otherwise skip to Step 5.

1. The distance between the two mounting sockets on the back of the Network Switch is approximately 106mm. Mark the distance on the wall, making sure your marks are straight and level.
2. Depending on the mounting surface, use the appropriate tools and hardware to install mounting screws into the surface. There should be a gap of approximately 2 mm between the head of the screw and the wall surface.
3. Place the Access Point so that the wide openings of the mounting sockets are over the screw heads. Slide the case downward so that the screw heads slide into the narrow slots.
4. Connect an Ethernet cable from the WAN port on the Access Point (AP) to your ISP modem (Cable, DSL, etc.).
5. Connect a second Ethernet cable from your computer to one of the LAN ports on the AP.
6. Connect the power adapter to the DC jack on the AP and wait approximately 30 second for the unit to initialize.

Note: If the message Error: 0001 appears on the LCD screen, the AP did not detect a connection on the WAN port, please check your cabling.

1. Open your preferred web browser, enter the IP address of the Access Point (Default: 10.59.1.200) into the address box and press Enter.

1. Login to the web GUI with your username / password (Default: admin / admin) and click Login.

1. The Setup Wizard will bring you through the basic configuration requirements in 3 sections:

Internet – Allows you to select the appropriate Internet connection type for your ISP

• DHCP Client – Allows the device to automatically obtain TCP/IP settings from your ISP Modem.
  • Static IP – Manually enter your desired IP address settings.
• PPPoE (Point-to-Point Protocol over Ethernet) – Typically used for ADSL ISPs that require a username and password to connect
• PPTP Client (Point-to-Point Tunneling Protocol) – Typically used for European ADSL ISPs that require a username and password to connect.

Wireless – Allows you to specify basic wireless network settings

• Country – Choose between ETSI (European Telecommunications Standards Institute) or FCC (Federal Communications Commission – North America).
  • Channel – Select the channel ID for wireless connection.

System – Allows you to specify basic system settings for the AP

- Username / Password – Change the default username and password.

NOTE: It is strongly recommended to change the default security settings, to avoid unwanted access and/or configuration changes. Username and Password can consist of up to 20 alphanumeric characters and is case sensitive.

• System date and time – Specify the Time Zone and choose between manual date and time entry or NTP server settings.

• Secure Administrate IP Address – Administrator can specify 5 IP addresses or a range to allow remote control access from network.

• Click Finish to complete the Setup Wizard.

• Click the Advanced Setup tab on the top menu to further modify device settings.

Advanced Setup Menu

The Advanced Setup menu gives you access to all available device settings, so you can configure the device to suit your network requirements.

Click the Apply button in the bottom right corner of each section to save your changes (a restart of the device may be required for some changes).

Management

Syslog

The Syslog feature allows you to transmit event messages to your syslog server or email address for monitoring and troubleshooting

Item Default Description

Syslog Disable Enables or disables the syslog server function.

Syslog on LAN

Server IP Address Empty Enter your syslog server LAN IP address.

Server MAC Address Empty Enter your syslog server MAC address.

Syslog on WAN

Server 1 IP Address Empty Enter the WAN IP address of your first syslog server.

Server 2 IP Address Empty Enter the WAN IP address of your second syslog server.

Send to Email Disable Enables or disables the send to e-mail function.

E-mail Server

IP Address or Domain Name Empty Enter your SMTP server IP address or domain name (max 50 characters).

SMTP Port 25 Acceptable SMTP port range is 25 or 2500 to 2599.

E-mail (SMTP) Server needs to check my account Disable If your SMTP server requires authentication before accepting e-mail, enable this option. These values (username and password) are supplied by your network administrator, SMTP server provider or ISP.

Username Empty Enter the username for your SMTP server (up to 64 characters).

Password Empty Enter the password for your SMTP server

Email From

Name Empty Enter the name you would like to appear in the "Message From" field of your outgoing message (max 20 characters).

Email Address Empty Enter a From email address.

Email To

Email Address 1 Empty Enter an email address to receive the logs.

Email Address 2 Empty Enter a secondary e-mail address to receive the logs.

System

Syslog	Email	Syslog Name	Description	Interval Time
		System Information	A log including the system information will be sent according to specified interval time	60 minute(s)
		System Boot Notice	Once system reboots, the log will be sent	When system reboot
		System Manager Activity Information	A log will be sent if system manager (Administrator, Supervisor or Account Manager) login to or logout from the device	When system manager login or logout
		Wireless Association information	A log including wireless users information will be sent according to specified interval time.	60 minute(s)
		Firmware Update Notice	A log will be sent if firmware update completed.	When firmware update completed

User

Syslog	Email	Syslog Name	Description	Interval Time
		User Login	A log including users information will be sent when user logged-in.	When user logged-in
		User Logout	A log including users information will be sent when user logged-out.	When user logged-out
		Current User List	A log including logged-in users information will be sent according to specified interval time.	60 minute(s)

Account

Syslog	Email	Syslog Name	Description	Interval Time
		Account information	A log will be sent once after an account is created.	When an account is created

Apply

Item	Interval Time	Description
System
System Information	5~60 minutes	System information would be sent according to specified interval time.Format:PRODUCT=GW-1;VER=2.00.00;LOGNAME=DVI;DATE=07Mar26;TIME=11:30:00;WANMAC=09-00-0e-00-00-01;LANMAC=09-00-0e-00-00-02;WLANMAC=09-00-0e-00-00-03;IP_ADDRESS=210.66.37.21;SYS_UP_TIME=14D23H34M21S;WANTXOK=99999;WANRXOK=99999;WANTXERROR=99999;WANRXERROR=99999;LANTXOK=99999;LANRXOK=99999;LANTXERROR=99999;LANRXERROR=99999;WIRELESSTXOK=99999;WIRELESSRXOK=99999;WIRELESSTXERROR=99999;WIRELESSRXERROR=99999;
System Boot Notice	When system rebooted	If device have been rebooted or restarted, the log would be sent.Format:PRODUCT=GW-1;VER=2.00.00;LOGNAME=SUN;DATE=07Mar26;TIME=15:23:32;WANMAC=09-00-0e-00-00-01;LANMAC=09-00-0e-00-00-02;WLANMAC=09-00-0e-00-00-03;IP_ADDRESS=210.66.37.21;SYS_NAME=Cafehot spot;LOCATION=East;CITY=Taipei;COUNTRY=Taiwan;FIRMWARE=v1.01.02;MESSAGE=System_Up;Message = System_Reboot
System Manager Activity Information	When system manager login or logout	A log will be sent if system manager (Administrator) login to or logout from the device.Format:PRODUCT=GW-1;VER=2.00.00;LOGNAME=SUN;DATE=07Mar26;TIME=15:23:32;WANMAC=09-00-0e-00-00-01;LANMAC=09-00-0e-00-00-02;WLANMAC=09-00-0e-00-00-03;IP_ADDRESS=210.66.37.21;SYS_NAME=Cafehotspot;LOCATION=East;CITY=Taipei;COUNTRY=Taiwan;FIRMWARE=v1.01.02;MESSAGE=System_Up;Account Name = AdminStatus = Login | Logout | Idle_Time_Out
Wireless Association Information	5~60 minutes.	A log including wireless users information will be sent according to specified interval time.Format:PRODUCT=GW-1;VER=2.00.00;LOGNAME=WAI;DATE=07Mar26;TIME=15:23:32;WANMAC=09-00-0e-00-00-01;LANMAC=09-00-0e-00-00-02;WLANMAC=09-00-0e-00-00-03;IP_ADDRESS=210.66.37.2;USER_NUM=15;SEQ=1-5;USER_MAC=02-34-3e-01-00;
Firmware Update Notice	When firmware update completed	A log will be sent if firmware update completedFormat:PRODUCT=GW-1;VER=2.00.00;LOGNAME=FUN;DATE=07Mar26;TIME=15:23:32;WANMAC=09-00-0e-00-00-01;LANMAC=09-00-0e-00-00-02; LANMAC=09-00-0e-00-00-03; IP_ADDRESS=210.66.37.21;MESSAGE=Success;OLD_FRIMWARE=v1.00.01;NEW_FIRMWARE=v1.00.02Message = Success | Fail

User

User Login	When a user logs in	A log including users information will be sent when a user logs inFormat:PRODUCT=GW-1;VER=2.00.00;LOGNAME=ULI;DATE=07Mar26;TIME=15:23:32;WANMAC=09-00-0e-00-00-01;LANMAC=09-00-0e-00-00-02;WLANMAC=09-00-0e-00-00-03;IP_ADDRESS=210.66.37.21;USER_NAME=asdfg12;USER_IP=10.59.1.1;USER_MAC=02-34-3e-01-00;INTERFACE=Ethernet;USER_TYPE=Dynamic;User Type = Guest/ Employee
User Logout	When user logged-out	A log including users information will be sent when user logged -outFormat:PRODUCT=GW-1;VER=2.00.00;LOGNAME=ULO;DATE=07Mar26;TIME=15:23:32;WANMAC=09-00-0e-00-00-01;LANMAC=09-00-0e-00-00-02;WLANMAC=09-00-0e-00-00-03;IP_ADDRESS=210.66.37.2;USER_NAME=asdfg12;USER_IP=10.59.1.1;USER_MAC=02-34-3e-01-00;INTERFACE=Ethernet;USER_TYPE=Dynamic;RXDATA=1234;TXDATA=1234;USED_TIME=24:00:00;LOGOUT_TYPE=Time_Up;TIME_LEFT=24:00:00User Type = Guest/ Employee
Current User List	.5~60 minutes.	A log including logged-in users information will be sent according to specified interval timeFormat:PRODUCT=GW-1;VER=2.00.00;LOGNAME=CUL;DATE=07Mar26;TIME=15:23:32;WANMAC=09-00-0e-00-00-01;LANMAC=09-00-0e-00-00-02;WLANMAC=09-00-0e-00-00-03;IP_ADDRESS=210.66.37.21;USER_NUM=0;SEQ=1-5;USER_NAME=asdfg12,USER_IP=10.59.1.2,USER_MAC=02-34-3e-01-00,INTERFACE=Ethernet;USER_TYPE=Dynamic,RXDATA=1234,TXDATA=1234,USED_TIME=24:00:00,SESSION=100,WLAN_SIG=N/A;

Account

Account Information

When an account is created

A log will be sent when an account is createdFormat:PRODUCT=GW-1;VER=2.00.00;LOGNAME=ACI;DATE=07Mar26;TIME=15:23:32;WANMAC=09-00-0e-00-00-01;LANMAC=09-00-0e-00-00-02;WLANMAC=09-00-0e-00-00-03;IP_ADDRESS=210.66.37.21;USER_NAME=asdfg12;ACCOUNT_TYPE=TimetoFinish; ACCOUNT_SERIAL=000002;ACCOUNT_PRICE= USD20.00; ACCOUNT_USAGE_TIME=10:59:59;

Session Trace

Session Trace is an intelligent function to help you trace user behavior. When Session Trace is enabled, the system will collect information such as destination IP, destination port, source IP, source MAC, source port from every user and send the collected information in text file format to a specified TFTP server or Email Server.

Item Default Description

Session Trace Disable Disables or enables session trace function.
Primary TFTP Server IP Address	Empty Enter the IP address of the primary TFTP server.
Secondary TFTP Server IP Address	Empty Enter the IP address of the secondary TFTP server.
Send Session Trace log file every	10 minutes	Send the session trace log file at the specified interval. Acceptable range is from 5 to 1440 minutes
Send to Email Disable Enables or disables the send to e-mail function.
E-mail Server
IP Address or Domain Name	Empty	Enter the SMTP server IP address or domain name (max 50 characters).
SMTP Port Empty		Acceptable SMTP port range is 25, or from 2500 to 2599.
E-mail (SMTP)Server needs to check my account	Disable	If your SMTP server requires authentication before accepting e-mail, enable this option. These values (username and password) are supplied by your network administrator, SMTP server provider or ISP.
Username Empty		Enter the username for the SMTP server (max 64 characters).
Password Empty Enter the password for the SMTP server.
Email From
Name Empty		Enter the name you would like to appear in the “message from” field of your outgoing message (max 20 characters).
Email Address Empty Enter a From email address.
Email To
Email Address 1 Empty Enter an email address to receive the logs.
Email Address 2 Empty Enter a secondary email address to receive the logs.

Bandwidth Management

The Bandwidth Management function enables you to limit bandwidth usage on a per user basis (by MAC address), preventing users from consuming a disproportionately large amount of bandwidth.

Item Default Description

Bandwidth Disable	Enables or disables Bandwidth Management.
Maximum Upstream 64Kbps	Specify the max upstream bandwidth (64 – 5120 Kbps).
Maximum Downstream 128Kbps	Specify the max downstream bandwidth (64 – 5120 Kbps).

SNMP

The SNMP configuration menu allows you to access to your device via Simple Network Management Protocol.

Item Default Description

SNMP Disable Disables or enables SNMP management.
SNMP Port 161	If SNMP is enabled, you can specify the SNMP port number. The allowed SNMP port numbers are 161 (default), or from 16100-16199 and Trap port numbers are 162 (default), or from 16200-16299.This Port setting is useful for remote control via NAT.
Trap Port 162
Configuration
Community Name Public/Private	Every unit with SNMP enabled must be configured to recognize one or more community names (up to 20 characters).The default setting for the community of entry 1 is “public” and for the entry 2 is “private” and others are empty.
NMS Address ANY	The address of the Network Management Station.
Privileges Read/Write	Choose “Read”, “Write”, “Trap Recipients” or “All” for different privileges.
Status Valid/Invalid	Choose “Valid” or “Invalid” to enable / disable the community entry. The default setting of entry 1, 2 are valid and others are invalid.

Security

Pass Through

The Pass Through function allows you to specify devices that can pass through the AP, without being checked and authorized.

Click the Add to List button once you've created a new entry.

Item Default Description

Pass Through Disable Enables or disables the pass through function.

Destination URL/IP Address Pass Through

URL or Website Empty

Enter the URL Page

(e.g. http://www.yahoo.com – Max 50 characters).

Start / End IP Address

Empty Enter the range of IP address you want to allow.

Subscriber IP/MAC Address or LAN Device Pass Through

Start / End IP Address

Empty Enter the range of IP address you want to allow.

IP Address (single)

Empty Enter the IP address you want to allow.

Subnet Mask Empty Enter the subnet mask.

MAC Address Empty Enter the MAC address you want to allow.

Mask Empty Enter the subnet mask.

Pass Through List

No. - The index number of pass through address.

Active Disable

Click the check box to activate or deactivate the pass through address.

Address List - Displays the pass through address(s).

Type - Displays the type of pass through address.

Delete -

Select the check boxes and click 'Delete' to delete the pass through address(s).

Click the Delete All button to clear the list of all entries.

Filtering

The Filtering function allows you to maintain a list of restricted destinations, which can be used to block access to specified Internet sites or intranet areas globally (applies to Guest and Employee networks).

Item Default Description

Filtering Disable		Enables or disables the pass through function.
HTTP Message to display when a website is blocked	This Web Site is blocked by Administrator	Enter the message you would like to display to the user when they attempt to access a restricted area.
Start / End IP Address Empty		Enter the range of IP addresses you want to allow.
Please enter new restricted destination
URL or Website Empty Enter the URL you would like to restrict.
Start / End IP Address Empty		Enter a range of IP addresses you want to restrict.
IP Address (single) Empty		Enter the IP address you want to restrict.
Subnet Mask Empty Enter the subnet mask.
Restricted Destination List
No. -		The index number of filtered destinations.
Active Disable		Click the check box to activate or deactivate the filtered address.
Address List - Displays the filtered address(es).
Delete -		Select the check boxes and click 'Delete' to delete the pass through address(es).

Click the Delete All button to clear the list of all entries.

Secure Remote

The Secure Remote feature allows you to create a secure connection to a remote site or back-end system through a VPN PPTP Client. If "Secure Remote" is enabled, the RADIUS packet / syslog will be transferred to this secure connection.

Item Default Description
Auto-connect at Start-up(Always connect)	Disable	Click the check box to automatically establish the PPTP connection.
PPTP Server IP address Empty		Enter the PPTP server IP address provided by your ISP.
Username Empty		Enter the username provided by your ISP. The user name can consist of up to 80 alphanumeric characters and is case-sensitive.
Password Empty		Enter the user password provided by your ISP (Max 80 case-sensitive alphanumeric characters).
Start connection		Click the button to Start / Stop the PPTP connection.
refresh	Click the Refresh button to update the connection status.
VPN Tunnel Displays the status.
Client IP Displays the IP address.

System

System

The System menu defines basic system settings.

SYSTEM

System/Host Name
Domain Name
Location Information	Location Name:
	Address:
	City:
	State / Province:
	Zip / Postal Code:
	Country:
	Contact Name:
	Contact Telephone:
	Contact FAX:
	Contact Email:
Date/Time	Time Zone: GMT Manual SettingDate: 2011 / 1 / 1 (Year/Month/Day)Time: 00 : 00 : 00 (Hour Minute Second)○ NTP Setting Date: 2004/7/2 Time: 15:06:02 Update Now
	Server IP/Domain Name 1:	time nist gov
	Server IP/Domain Name 2:	time-nw.nist.gov
	Update Time	24 hours
	□ Daylight Saving Time	Start Date: 4 Month / 1 DayEnd Date: 10 Month / 31 Day
NAT (Network Address Translation)	Enable IP Plug and PlanDisable
Session Limit	Enable 100 [7-1024] Disable
Layer 2 Isolation Security	Enable Disable
Guest Intranet Filtering	DisableSpecify16~2~3~4~5~	6~7~8~9~10
Secure administrator IP addresses	AnySpecify1~2~3~4~5~	~
Allow remote user to ping the device	Enable Disable
SSL Certificate	Default Customer Certificate

Item Default Description

System/Host Name Empty	Enter a system name (Max 40 alphanumeric characters).
Domain Name Empty Enter a domain name (Max 80 1 characters).
Location Information Empty	Enter your location and contact information if desired.
Date/Time
Time Zone GMT	Select the appropriate time zone for your location.

Manual Setting

Date (Year/Month/Day) -

Manually set the date for the system (Ranges from 2011 to 2035).

Time (Hour:Minute:Second)
- Set the system time.

NTP Setting

Server IP / Domain Name 1 Empty		Enter the primary IP address or domain name of NTP server (Max100 characters).
Server IP / Domain Name 2 Empty		Enter the secondary IP address or domain name of NTP server (Max100 characters).
Update Time	24 Hours	Enter the frequency (hours) in which to update the time.
Daylight Saving Time	Disable	Enables or disables Daylight Saving Time (DST).
	Month/ Day	Set the Daylight Saving Time (DST) start and end times.
NAT (Network Address Translation)	Enable	Enables or disables the Network Address Translation function
IP Plug and Play (iPnP Technology)	Enable	Enables or disables plug & play function. When enabled, the user needn't change their network configuration to access the Internet.
Session Limit	Enable, 100	Limits the number of sessions allowed per user at one time, when enabled.
Layer 2 Isolation Security Enable		If IP Plug and Play is enabled, you can enable the Layer 2 Isolation Security function. When Layer 2 Isolation Security is enabled, users connected to the AP cannot communicate with each other.
Guest Intranet Filtering Disable		When enabled, you can specify up to 10 IP addresses or ranges that Guest users cannot visit.
Secure administrator IP Addresses	Any	Specify up to 5 IP addresses or ranges to allow remote administrative access from only those specified

Allow remote user to ping the device

Enable

This function allows remote users to ping the AP. Ping is normally used to test the physical connection between two devices, to ensure that everything is working correctly.

SSL Certificate Default Options: Default or Customer Certificate

WAN/LAN

The WAN / LAN menu allows you to configure IP addressing and WAN connection settings.

Item Default Description
Guest WLAN IP Address Setting
IP Address 10.59.1.200		Enter the internal LAN IP address for the device.
Subnet Mask 255.255.255.0		Enter the subnet mask for the IP address entered above.
Employee WLAN IP Address Setting
IP Address	10.59.2.200	The internal LAN IP address of your Wireless Subscriber Server Gateway.
Subnet Mask	255.255.255.0	Enter the subnet mask for the IP address.
LAN	Guest	Guest LAN: Configures the LAN ports to allow access to the Internet with authentication required (Guest ID / Key). Employee LAN: Configures the LAN ports to allow access to the Internet without authentication.
WAN MAC Address	Default	The default MAC address is set to the WAN physical interface on the device.
WAN Port Mode	DHCP Client	DHCP Client: Allows the device to obtain the IP address and other TCP/IP settings from your ISP. Static IP: Allows you to specify the IP address information for the WAN port. PPPoE: Allows you to enter a username / password and connection information for your WAN connection (typically for North American ADSL connections). PPTP: Allows you to enter a username / password and connection information for your WAN connection (typically for European ADSL connections).

Server

The Server menu allows you to configure Web and DHCP server settings.

SERVER

Web Server	HTTP Port: 80 (80.8010-8060)HTTPS Port: 443 (443.4430-4440)Administrator Idle-Timeout: 5 Min(s) (1 - 1440)
DHCP Server	DHCP DisableDHCP Server
	Guest DHCP
	IP Pool Starting Address:	10.59.1.2
	Pool Size:	253 (Max=253)
	Lease Time:	300 (Minutes)
	Primary DNS Server:	168.95.1.1
	Secondary DNS Server:
	Employee DHCP
	IP Pool Starting Address:	10.59.2.2
	Pool Size:	253 (Max=253)
	Lease Time:	300 (Minutes)
	Primary DNS Server:	168.95.1.1
	Secondary DNS Server:

Apply

Item Default Description

Web Server
HTTP Port 80	Enter the HTTP port number (80 or from 8010 to 8060). For access to the AP under NAT, enter using the format: “http://[IP Address]:[Port Number]”
HTTPS Port 443	Enter the HTTPS port number (443 or from 4430 to 4440). For access to the AP under NAT, enter using the format: “http://[IP Address]:[Port Number]”

Administrator Idle-Timeout	5 Minutes	Enter an idle timeout duration in minutes (From 1-1440). If the idle time out is set as 5 minutes, it means that if the administrator doesn't send packet in 5 minutes, the administrator will be logged out.
DHCP Server
DHCP Server	DHCP Server	DHCP Disable: Disable the DHCP server function.DHCP Server: Enable DHCP server function.
Guest DHCP
DHCP Pool Starting Address	10.59.1.2	Enter the Starting IP address for the Guest address pool.
Pool Size 253 Enter a DHCP pool size range (From 1 to 253).
Lease Time	300 Minutes	Enter a lease time value in minutes (From 1 to 71582788).
Primary DNS Server 168.95.1.1 Enter the IP address of the primary DNS server.
Secondary DNS Server	Empty	Enter the IP address of the secondary DNS server.
Employee DHCP
DHCP Pool Starting Address	10.59.2.2	Enter the Starting IP address for the Employee address pool.
Pool Size 253 Enter a DHCP pool size range (From 1 to 253).
Lease Time	300 Minutes	Enter a lease time value in minutes (From 1 to 71582788).
Primary DNS Server 168.95.1.1 Enter the IP address of the primary DNS server.
Secondary DNS Server		Enter the IP address of the secondary DNS server.

Wireless

The Wireless menu allows you to configure your desired wireless mode and applicable settings.

WIRELESS

General Setting
	Country: FCC
	Channel: 6
	002.11 Mode: 802.11n + 802.11g + 802.11b
	Channel Width: 20 MHz
Do not change any setting below unless you make sure you understand all the meaning of setting. You can press "DEFAULT" to restore the wireless factory default setting
Beacon Interval	100 (static range:20~300, default:100)
RTS Threshold	2347 (range:1~2347, default:2347)
Fragmentation Threshold	2346 (range:256~2946, default:2146, even number only)
Preamble Type	○ Dynamic Preamble ○ Short Preamble ● Long Preamble
Default

Item Default Description
General Settings

Country FCC	Select the Country code: -ESTI (Europe; Channel 1~13) -FCC (North America; Channel 1~11)
Channel 6	Select the channel ID for wireless connection.
802.11 mode	Select one of the following modes: -802.11n+802.11g+802.11b -802.11n+802.11g -802.11g+802.11n -802.11n only -802.11g only -802.11b only

Channel Width	Auto20/40MHz
Beacon Interval 200		Indicates the frequency interval of the beacon (From 1 to 1000).
RTS Threshold 2347		This valid range is from 256-2342. This setting determines the packet size at which the AP issues a Request To Send (RTS) before sending the packet. A low RTS Threshold setting can be useful in areas where many client devices are associating with the AP, or in areas where clients are far apart and can detect only the AP (not each other).
Fragmentation Threshold	2432	This setting determines the size at which packets are fragmented. Enter a setting ranging from 256 to 2432 bytes. Use a low setting in areas where communication is poor or where there is a great deal of radio interference.
Preamble Type	Long Preamble	The preamble type is a section of data at the head of a packet that contains information the AP and client devices need when sending and receiving packets. Select from Long, Short or Dynamic preamble types.

Guest Setting

Guest ESSID Settings

The Guest ESSID Settings menu allows you to configure your guest wireless settings and security.

GUEST ESSID SETTINGS

General Setting	Active InactiveESSID Guest
Security Setting	DisableWPA WPA2Group Key Rekeying: Per 86400 SecondsUse WPA with Pre-shared KeyPre-shared Key: 8 (randomly generated, 6-10 characters)Use WPA with RADIUS ServerServer IP: Authentication Port: Shared Secret Key:

Item Default Description

General Settings Active		Activate or de-activate the Guest wireless connection interface.
ESSID Guest		The ESSID is the unique name that is shared among all points in a wireless network. It is case sensitive and must not exceed 32 characters.
Security Enable		Disable to allow users to communicate with the device without any data encryption. Enable to use WPA or WPA2 data encryption.
Group Key Re-Keying	86400 Seconds	Enter a number in seconds to set the force re-keying interval.

Pre-shared Key Empty	The AP will randomly generate keys at the length specified here. (8-10 characters)
Use WPA with RADIUS Disable
Server IP Empty	Enter the RADIUS server IP address or domain name (Max 15 characters).
Authentication Port 1812	Enter the authentication port number (From 0 to 65535).
Shared Secret Key Empty Enter the RADIUS key

Authentication

The Authentication menu allows you to configure the type of guest user authentication required.

AUTHENTICATION

Authentication Type	○ No Authentication○ Built-in Authentication○ User Agreement○ Redirect URL Link: Code○ Standard User Agreement page
Current User Information Backup	1 Min(s) (1 - 1440)
SSL Login Page	○ Enable ● Disable

Item Default Description

		No Authentication:Subscriber can direct access the Internet without enter username and password.
Authentication Type	Built-in Authentication	Built-in Authentication:The AP provides “Built-in Authentication” that allows you to build up an Internet service without extra authentication software. When selected, you can generate the subscriber account inside the AP, and the system will authenticate the subscriber login according to the generated account.User Agreement:Subscriber must accept the service usage agreement before they can access the Internet. The Standard User Agreement page can be configured in the Guest Settings > Customization section
Redirect URL Link Empty		Enter the URL where your agreement page is located or click the button to create your own (sample code below). The maximum character length of the URL Link is 200.
Current User Information Backup	1 Min(s)	The system automatically backs up account information and unused account to flash ROM. This function allow administrator to adjust the backup interval in minutes (From 1 to 1440).
SSL Login Page Disable		Enables or disables SSL security of login page.

Usage Time

The Usage Time menu allows you to manage account expiration and usage duration settings.

USAGE TIME

Expiration	Un-used account will be deleted after 12 hours automatically. (1~30)
Usage Time	1 hours
PIN Length	4

Item Default Description

Expiration 12 hours	Enter the number of hours/days that unused accounts should be deleted after (Max 30 Hours / Days).
Usage Time 3 hours	Enter the number of hours/days the guest account should remain valid for (Max 30 Hours / Days).

PIN Length 4 The field range is 4-6 characters.

Customization

The Customization menu allows you to create a custom login page, add a logo, create an information pop-up window and user agreement as needed.

Login Page Tab

Provides several different options for you to create or redirect guest users to your login page.

CUSTOMIZATION

Standard

Item Default Description
Logo Disable		Select the check box to display the logo file specified on the Logo tab.Note: You will receive an error message if no logo has been specified.
Title Welcome		Enter a page title for the top of the login box (Max 80 characters).
Subtitle	Guest Wifi	Enter the subtitle name of subscriber login page (Max 80 characters).
Footnote Diable		Enter a footnote if desired e.g. “Please contact Customer Service, EXT 1000 for assistance” (Max 240 characters).
Copywrite Enable		Enter a copyright note for the bottom of the login page (Max 80 characters).
Background Colour	FFFFFF Enter your desired background color in Hexadecimal.

• Sample Standard Page

Item Default Description

Redirect Disable

Enter the URL where your login page is located (Max 200 characters), or click the button to create your own (sample code below).

Redirect Login Page Code

<html>
<body style="font-family:Arial" bgcolor="#FFFFFF">
<form method="post" action="http://1.1.1/login.cgi" name="apply">
<div align="center">
<table cellspacing="0" borderColorDark="#FFFFFF" cellpadding="4" width="50%" bgcolor="#F7F7F7" borderColorLight="#4aa9ee" border="1">
<tr>
<td align="center" width="100%" bgcolor="#F7F7F7" colspan="2">
<font size="2"><b>Welcome</b></font>
</td>
</tr>
<tr>
<td align="right" width="35%" bgcolor="#eaeaea">
<font color="#000080" size="2"><b>ID:</b></font>
</td>
<td width="65%">
<input type="text" name="ID" size="25">
</td>
</tr>
<td align="center" width="100%" colspan="2">
<input type="submit" name="apply" value="Enter" style="font-family:Arial">
<input type="reset" name="clear" value="Clear" style="font-family:Arial">
</td>
</tr>
</table>
</div>
</form>
</body>
</html> 

Close

Item Default Description
Welcome Slogan	Welcome Enter a Welcome slogan (Max 80 characters).
Page Background	None	Enter your desired page background color in Hexadecimal.
Article Empty		Enter a paragraph for advisement or announcements (Max 1024 characters).
Article Text Colour	000000 Enter your desired text color in Hexadecimal.
Article Background Color	None	Enter your desired article background color in Hexadecimal.
Information Empty		Enter desired information such as address, telephone number and fax (Max 80 characters).
Coments Empty		Enter a footnote comment if desired e.g. “Please contact Customer Service, EXT 1000 for assistance” (Max 240 characters).

Frame

Item Default Description
Top Frame URL Link	Empty	Enter the URL where your top frame content is located (Max 200 characters).
Bottom Frame	_ This frame will show the standard login page.

• Sample Framed Page

Logo Tab

The Logo tab allows you to upload your company logo for use on the login page.

CUSTOMIZATION

Item Default Description

File Path Empty Click Choose File to select a file from your local PC

Information Window Tab

The Information Window tab allows you to create a customized message to new guests after they log in.

CUSTOMIZATION

Item Default Description

Display Information Window after a subscriber logs in successfully	Enabled – Pop Up	Redirect: Displays the Information Window in the same tab that the user logs in from.Pop Up: Shows a pop up message when the user logs in.
Window Name	Information Window	Enter the window name to be shown in the title bar (Max 30 characters).
Main Message	You can access the Internet now!	Enter your main message / heading (Max 30 characters).
Message Description	This is an information...	Enter your desired message text to display (Max 150 characters).
Time Count Label	Remaining Usage	Enter your desired label for the usage counter (Max 30 characters).
Notice Message Disabled		Enter notice text as desired, which will appear at the bottom of the Information Window in red (Max 150 characters per level 1-3).

• Sample Information Window

User Agreement Tab

The User Agreement tab allows you to create a customized user agreement page for guest users.

Note: The User Agreement screen can be enabled under Guest Settings > Authentication

CUSTOMIZATION

Login Page	Logo	Information Window	User Agreement Page
Title			User Agreement Page (max 100 Character)
Title Text Color			000000 View Color Grid
Article
Article Text Color			000000 View Color Grid
Article Background Color			FFFFFF View Color Grid
Page Background Color			FFFFFF View Color Grid
Agree Button			Agree (max 50 Character)
Disagree Button			Do not agree (max 50 Character)

Item Default Description

Title	User Agreement Page	Enter the window name to be shown in the title bar (Max 100 characters).
Title Text Colour 000000		Enter your desired title text color in Hexadecimal.
Article Empty		The article is allowed the administrator to input a paragraph in the subscriber login page for advisement or announcement (Max 1024 characters).
Article Text Colour 000000 Enter your desired text color in Hexadecimal.
Article Background Color	FFFFFF	Enter your desired article background color in Hexadecimal.
Page Background Color	FFFFFF	Enter your desired page background color in Hexadecimal.
Agree Button Agree		Enter the button text for the agree button (Max 50 characters).
Disagree Button Disagree		Enter the button text for the disagree button (Max 50 characters).

Employee Setting

Employee ESSID Settings

The Employee ESSID Settings menu allows you to configure your employee wireless settings and security.

EMPLOYEE ESSID SETTINGS

Item Default Description

General Settings Active		Activate or de-activate the wireless connection interface.
ESSID Employee		The ESSID is the unique name that is shared among all points in a wireless network. It is case sensitive and must not exceed 32 characters.
Security Enable		Select disable to allow users to communicate with the device without any data encryption. Select enable to use WPA or WPA2 data encryption.
Group Key Re-Keying	86400 Seconds	Enter a number in seconds to set the force re-keying interval.
Pre-shared Key Empty		The AP will randomly generate keys at the length specified here. (8-10 characters)
Use WPA with RADIUS Disable
Server IP Empty		Enter the RADIUS server IP address or domain name (Max 15 characters).

System Status Menu

System Report

The System report displays current basic system information, including: service connection status, host name, LAN, WAN, DHCP Configuration, DNS, SSL Certificate, network traffic Information and the system firmware version number.

SYSTEM

Display the detailed system information
Service	Internet Connection	Fail
	Wireless Service	OK
System	Firmware Version	1.07.06
	Wireless Version	1.00a
	Bostrom Version	1.03
	Controller Firmware Version	1.00
	WAN MAC Address	00:90:0E:00:60:C1
	LAN MAC Address	00:90:0E:00:60:C0
	WLAN MAC Address	00:90:0E:00:60:C2
	System Time	2004/7/2 17:10.35
	System Up Time	00D:01H:02M:48S
LAN IP	Guest LAN IP Address	10:59.1.1
	Subnet Mask	255.255.255.0
	Employee LAN IP Address	10:59.2.1
	Subnet Mask	255.255.255.0
WAN IP	IP Port Mode	DHCP Client
	IP Address	None
	Subnet Mask	None
	Gateway IP address	None
DNS	Primary DNS Server
	Secondary DNS Server
Guest DHCP	DHCP Status	Server
	Start IP Address	10:59.1.2
	End IP Address:	10:59.1.254
	Lease Time	300

Account List

The Account List displays all account information on this device, including: the status, PIN, usage time, time created, login time, expiration time and status.

This page will refresh automatically every 5 minutes, or you can click the Refresh button in the top right corner to update manually.

ACCOUNT LIST

Status	PIN	Usage Time	Time Created	Logit Time	Expiration Time	Order
In-used	p2vj	10:00:00	2011-01-12 01:23:51	2011-01-12 01:24:06	2011-01-12 11:24:06	☐
In-used	wana	10:00:00	2011-01-12 01:24:29	2011-01-12 01:24:41	2011-01-12 11:24:41	☐
In-used	hujo	10:00:00	2011-01-12 01:25:29	2011-01-12 01:25:35	2011-01-12 11:25:35	☐
Un-used	nesh	10:00:00	2011-01-12 03:42:31			☐
Un-used	4v3	10:00:00	2011-01-12 03:42:32			☐
Un-used	wkt	10:00:00	2011-01-12 04:03:20			☐

• Click the Delete button to delete checked accounts
• Click Delete All to clear the list
• Click the column headings to change the sorting

Account Log

The Account Log displays account activity information.

ACCOUNT LOG

• Click the Export button to export the contents of the log to a text file (filename: export.log)
• Click Clear Log to empty the log contents
• Click the column headings to change the sorting

Current User Report

The Current User report displays currently logged-in user status and allows the administrator to disconnect users if needed.

This page will refresh automatically every 5 minutes, or you can click the Refresh button in the top right corner to update manually.

• Click Delete to disconnect the checked users
• Click Delete All to disconnect all current users
• Click the column headings to change the sorting

DHCP Clients Report

The DHCP Clients report displays the current DHCP addressing table.

DHCP CLIENTS

DHCP Clients Information, including assigned IP address and MAC address □ The DHCP Clients will be refresh every 1 minutes. (1-50 minutes)
No.	MAC Address	IP Address
1	00:30 1B:44.72 E1	16:59.1.2

Session List

The Session List displays the real-time session usage information for the AP.

SESSION LIST

System Tools Menu

The System Tools Menu allows you to upgrade Firmware, change passwords and backup or restore configuration files.

Configuration

The Configuration menu allows you to backup or restore the configuration settings for the device.

CONFIGURATION

This feature can backup the system configuration from this device to your PC or restore your stored system configuration to this device.
Backup	Click Backup to backup the system configuration from this device to your computer or to the remote TFTP server Remote TFTP Server IP Address: File Name: Apply
Restore	To restore your stored system configuration to this device. Local PC File Path: Choose File No file chosen Remote TFTP Server IP Address: File Name: Apply
Reset the system back to factory defaults	Apply
Item Default Description
Backup -	Click the button to save the system configuration to a file computer. (export.cfg)
Remote TFTP Server IP Address	Empty Enter the IP address of the TFTP Server.
File Name Empty Enter your desired file name.
Restore
Local PC File Path Empty	Click Choose File to select a file from your local PC
Remote TFTP Server IP Address	Empty Enter the IP address of TFTP Server.
File Name Empty Enter the file name in the File Name field.
Reset the system back to factory defaults	Click Apply and confirm to erase all configuration settings and revert back to factory default.

Firmware Upgrade

The Firmware Upgrade menu lets you upload a new firmware file manually or as a scheduled task.

Note: Do not power off the device during the firmware upgrade process to avoid damage to the unit.

Manual Firmware Upgrade Tab

The Manual Firmware Upgrade tab allows you to specify a local file or a TFTP address to update the firmware.

To upgrade the firmware, click Browse to locate the firmware file or use remote TFTP server and click Apply.

Local PC File Path:

Choose File No file chosen

Apply

Remote TFTP Server IP Address:

File Name:

Apply

To upgrade the control board firmware, click Browse to locate the firmware file and click Apply.

Local PC File Path:

Choose File No file chosen

Apply

Item Default Description

Local PC File Path -	Click Choose File to select a file from your local PC
Remote TFTP Server IP Address Empty Enter the IP address of TFTP Server.
File Name Empty	Enter the file name in the File Name field.
Control board firmware -	Click Choose File to select a file from your local PC

Scheduled Firmware Upgrade Tab

The Scheduled Firmware Upgrade tab allows you to specify a file location and frequency for automated firmware upgrades.

FIRMWARE

Item Default Description

Disable/Enable Disable	Disables or enables the scheduled firmware upgrade function.
TFTP Server IP Empty Enter the IP address of the TFTP Server.
File Synchronization Empty	Enter the file name and location in the File Synchronization field.
View Sample File -	Click the button to display synchronization file example.
Frequency Weekly Set the firmware upgrade frequency.

Boot Code

The Boot Code menu allows you to upload a new boot code file should an update become available.

BOOT CODE

To upgrade the Boot Code, click Browse to locate the file and click Apply.

Local PC File Path: Choose File No file chosen

Apply

System Account

The System Account menu allows you to change the administration account for the device.

SYSTEM ACCOUNT

Administrator Account

Administrator can fully control this system and modify all settings.

Username:

admin

Password:

•••••

Confirm:

Apply

Item Description

Username Enter a username up to 20, case-sensitive alphanumeric characters.

Password Enter a password up to 20, case-sensitive alphanumeric characters.

Confirm Re-enter the same password to confirm.

SSL Certificate

The SSL Certificate menu allows you to add your certificate files to the device.

SSL CERTIFICATE

This feature allows you to download the registered CA certificate into this device.

Password for Private Key:
Certificate File:	Choose File No file chosen
Private Key File:	Choose File No file chosen

Apply

PING

The PING menu will issue the ping command to your specified IP address or URL.

PING

This feature allows you to execute ping command.

www.hinet.net

Ping

Clear

PING www.hinet.net (203.66.88.89): 56 data bytes
64 bytes from 203.66.88.89: icmp_seq=0 ttl=244 time=98.7 ms
64 bytes from 203.66.88.89: icmp_seq=1 ttl=244 time=41.5 ms
64 bytes from 203.66.88.89: icmp_seq=2 ttl=244 time=30.8 ms
64 bytes from 203.66.88.89: icmp_seq=3 ttl=244 time=30.6 ms
64 bytes from 203.66.88.89: icmp_seq=4 ttl=244 time=32.3 ms 

--- www.hinet.net ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 30.6/46.7/98.7 ms 

Item Description

IP or URL Enter the IP address or the URL link.

Restart

The Restart menu will reboot the device.

RESTART

Do you want to restart the system?

Apply

Logout

The Logout menu will exit from the configuration screen.

LOGOUT

Do you want to log out from the web configurator?

Apply

Specifications

Supported Wireless Standards IEEE802.11b/g/n

Chipset Ralink – RT3052

Connectors 5 x RJ45 Ethernet Female

Antenna Configuration 2x2:2 (TxR:s)

Wireless Frequency Range 2.400 - 2.484

Wireless Bandwidth 20/40MHz

Wireless Encryption Supported	WPA(TKIP with IEEE 802.1x)
	WPA2(AES with IEEE 802.1x)
	WPA -PSK

Maximum Wireless Distance 30m

Maximum Data Transfer Rate

300Mbps (Wireless-N)

10/100 Mbps (RJ45 Ethernet)

Enclosure Material Plastic

Operating Temperature 0°C to 50°C (32°F to 122°F)

Storage Temperature -10°C to 60°C (14°F to 140°F)

Humidity 20\~90% Non-Condensing

Dimensions 223 x 143 x 36 mm

Technical Support

StarTech.com's lifetime technical support is an integral part of our commitment to provide industry-leading solutions. If you ever need help with your product, visit www.startech.com/support and access our comprehensive selection of online tools, documentation, and downloads.

For the latest drivers/software, please visit www.startech.com/downloads

Warranty Information

This product is backed by a two year warranty.

In addition, StarTech.com warrants its products against defects in materials and workmanship for the periods noted, following the initial date of purchase. During this period, the products may be returned for repair, or replacement with equivalent products at our discretion. The warranty covers parts and labor costs only. StarTech.com does not warrant its products from defects or damages arising from misuse, abuse, alteration, or normal wear and tear.

Limitation of Liability

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

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