KAWFLWASM9A - Washing machine Kogan - Free user manual and instructions

Product Type	Freestanding Washing Machine
Brand	Kogan
Model	KAWFLWASM9A
Capacity	9 kg
Maximum Spin Speed	1400 rpm
Dimensions (H x W x D)	850 mm x 600 mm x 600 mm
Weight	72 kg
Power Supply	220-240 V, 50 Hz, 10 A
Energy Rating	A+++
Wash Programs	Cotton, Synthetics, Delicates, Quick Wash, Wool, Rinse & Spin, Drum Clean
Control Type	Electronic with LED Display
Noise Level (Wash/Spin)	54 dB / 74 dB
Water Consumption	52 L per cycle
Features	Delay Start, Child Lock, Auto Unbalance Detection, Foam Control
Maintenance	Clean filter monthly, run drum clean cycle, leave door open after use
Safety	Child lock, overflow protection, tempered glass door
Spare Parts Availability	Available through Kogan website
Repairability Score	7.5/10
Manual Included	Yes, downloadable in multiple languages

Frequently Asked Questions - KAWFLWASM9A Kogan

How do I install the washing machine?

Ensure the machine is on a level surface. Remove transit bolts, connect water inlet and drain hose, and plug into a grounded outlet. Refer to the manual for detailed steps.

What does the error code 'E01' mean?

Error code E01 indicates a water supply issue. Check that the water tap is open and the inlet hose is not kinked. Clean the inlet filter if needed.

How often should I clean the filter?

Clean the drain pump filter every month to prevent blockages and ensure optimal performance.

Can I use liquid detergent?

Yes, but for best results, use a detergent dispenser drawer. Avoid overfilling and use the correct dose for your load size.

Why is my washing machine not draining?

Check the drain hose for blockages or kinks. Also clean the pump filter. If the problem persists, contact support.

How do I activate the child lock?

Press and hold the Child Lock button for 3 seconds (usually located on the control panel). The indicator light will turn on.

What is the maximum load weight?

The maximum capacity is 9 kg for cotton items. Do not exceed this to avoid unbalanced loads.

How do I run a drum clean cycle?

Empty the drum, add a drum cleaner tablet or a cup of bleach, select the 'Drum Clean' program, and start. Do this monthly.

My machine is vibrating excessively. What should I do?

Ensure the transit bolts are removed, the machine is level, and the load is balanced. Also check the floor is sturdy.

Where can I find spare parts?

Visit the Kogan website and search for model KAWFLWASM9A. Parts are available for purchase, or contact Kogan support.

USER MANUAL KAWFLWASM9A Kogan

Front view of a white Kōgan washing machine with a circular black lid and digital display (no visible text or symbols on the main body)

9KG FRONT LOAD INVERTER WASHING MACHINE

SERIES 9

KAWFLWASM9A, KAWFLWASM9B

⚠ WARNING: To protect the user and other people’s health and property, be sure to observe the following safety notices. Failure to respect these warnings may result in damage to nearby objects, severe bodily harm, or death.

• Dismantling, repair, or alterations should only be carried out by professional technicians to avoid the risk of electric shock, fire or injury.
• The electricity supply must always be unplugged with dry hands to avoid the risk of electric shock.
• Do not damage or alter the cable by forcibly bending, pulling, or twisting. Do not put weight on or trap the cable. Damaged or loosened cables or plugs should not be used to avoid the risk of electric shock, short circuit, or fire.
• If the supply cord is damaged, it must be replaced by Kogan.com or its service agent to avoid a hazard.
• Do not put gasoline, benzene, alcohol, thinner or fabrics with these stains into or near the washing machine. This may present the risk of fire or explosion.
• Keep children away from the appliance when in use. Do not place boxes or shelves next to the washing machine.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• This washing machine is equipped with a grounded plug. Use a single socket with a voltage and current that match that of the appliance. Sharing the same socket with other electric appliances may present the risk of fire.
• Thoroughly wipe the power plug when the dirt is adhering to the prong or around the base of the prong. Failure to do so may present a fire risk.
• The washing machine should not be installed in humid environments, or locations exposed to wind and rain.
• This washing machine is strictly prohibited from use in environments with an open flame, such as a candle or incense. Do not operate the machine when there is a gas leak.
• The glass door becomes hot in the process of high-temperature washing. Do not touch the door when the machine is on, especially children.

• If the door must be opened during high temperature washing program, wait until the temperature drops to a safe standard and the door unlocks automatically.

• Keep all packing materials (plastic bags, foam etc) away from children.

• Do not pull the cable from the socket when unplugging the unit. Always grasp the plug firmly to remove the cable from the power socket.
• Do not wash, rinse, or spin waterproof fabrics or cloth, sleeping bags, raincoats, or skiing clothes. This may otherwise lead to injury by abnormal vibration during spinning or damage to the washing machine, walls, floor, and clothes.
• Keep hands and feet away from the bottom of the washing when it is motion. Parts in motion beneath the unit may cause injuries.
• The water supply hose should be tightly screwed into the unit. Failure to do so may result in water leakage. After use for an extended period, water leakage may result from the loosening of this hose. Ensure that it is checked and tightened regularly.
  • Unplug the appliance when it is not in use for an extended period.
• Water above 50°C should not be used for washing. Electric shock or leakage may occur due to deformation of plastic parts of the unit.
• Do not stand on or put weight on the top of the unit. Two people are required for moving or transportation.
• Check the water supply hose connection by turning on the water before washing.
• Only utilise the new hose-sets supplied with the appliance. Old hose-sets should not be reused.
• Ensure the ventilation openings on the bottom of the washer are unobstructed when installed on a carpeted floor.
  • Turn the water tap off when the unit is not in use
• The appliance is designed for private household use only. It is not suitable for commercial, industrial or trade use.

COMPONENTS

Front view of a white Kōgan washing machine with a circular black lid and digital display (no visible text or symbols on the main body)

Washing Machine (x1)

Simple line drawing of a coiled cable or hose with two connectors (no text or symbols)

Water Inlet Hose (x1)

Transit Bolt Caps (x4)

Simple line drawing of a wrench (no text or symbols)

Spanner (x1) User Guide (x1)

OVERVIEW

Note:

It is recommended to run the drum clean program before washing clothes in the machine for the first time.

Note:

The artwork in this user guide is intended for reference only and may differ from the actual product.

INSTALLATION

Packaging

Line drawing of a cardboard box and a washing machine (no text or symbols)

• Remove all the packaging (Including the foam base).
  • Properly dispose of all the packaging and keep them out of the reach of children.
  • Some condensation may appear on the packaging plastic bag and the door glass.

Transportation

Two people are required to carry the machine. One person on each side carries the machine by holding the base/adjustable feet of the machine.

Positioning the washing machine

The washing machine must be installed on the ground which must be hard, flat and skid-proof. Please do not lay the washing machine on soft blankets or wooden floors. Do not lay the washing machine on a platform or bracket.

Simple line drawing of a washing machine with a crossed-out circular symbol (no text or labels)

Sloping ground

Simple line drawing of a washing machine with a circular component and a cross mark (no text or symbols)

Platforms or brackets

Simple line drawing of a washing machine with a circular component and X mark (no text or symbols)

Uneven surfaces

Removing the Transit Bolts

To protect the machine in transportation, there are 4 bolts inserted into the inner part of the machine to keep the drum in place. These bolts must be removed before use, or damage to the internal components of the machine or surrounding environment may occur.

1. Unscrew each of the four bolts with a spanner.
2. Remove the bolts horizontally.
3. Fit the supplied caps into the holes.
4. Keep the transit bolts in a safe place, as they will be needed to transport the machine in future as required.

Pure technical diagram of a mechanical component with no text, numbers, or symbols

Base protection device

- As shown above, confirm that the base protection device is not stuck at the bottom of the washing machine before use.

Level Adjustment

Adjust the machine horizontally

There may be strong vibrations, noise and disfunction if the washing machine is not steadily installed before operation. To ensure the appliance is correctly levelled:

1. Check whether the washer is on a level surface using a plumb line as shown in the image below.

The washer is level on the floor if the frame line of the washer is parallel with the plumb line.

1. If required, adjust the legs of the washer to make the unit level as shown below.

1. Place both hands on top of the washer diagonally, then press down and shake the washer slightly to make sure that the washer is steady.

Line drawing of a person washing a large washing machine (no text or symbols)

Connecting the water inlet hose to the tap

1. Check that the sealing washer is firmly seated.

2. Attach the curved end of the hose to the inlet valve of the washing machine. Tighten the coupling nuts securely by hand.

3. Attach the straight end of the hose to the tap. Tighten the coupling nuts securely by hand.

4. Turn on the taps and check for leaks. Tighten the coupling nuts firmly if there is any leakage. If the water pressure is strong, close the water tap completely then open it slightly.

Connecting the water supply hose to the washer

Turn the nut clockwise while holding the hose until the nut is tight. When the hose requires detaching, turn the nut counter-clockwise after turning the tap off.

Connecting the drain hose

1. When the appliance is not in use, place the drain hose at the back of the washing machine as shown in image 1.

2. When the appliance is in use, place the hose into a drainage trough as shown in image 2. The end of the drain hose can alternatively be placed into the sewer. Keep space between the end of the drain hose and the sewer elbow to avoid drainage issues.

3. Clean the filter in the pump periodically to ensure reliable function.

Note:

Do not remove the drain hose clip, as this will lead to drainage problems.

OPERATION

Detergent drawer

• Do not use high bubble washer powder or detergent.
  • Use detergents in accordance with the instructions provided by their manufacturer.
• Excessive detergent will cause too much bubble and affect the rinse, as well as presenting possible function faults.
• Choose suitable detergents considering the type and colour of clothes, the water temperature, and the stains to be removed.

Control Panel

Start/Pause button:

- Press the button to start a program and press again to pause.

Program Select knob:

• Select the desired program to power on.
• Turn to On/Off position to end a wash cycle early and power off.
- When programs finish, the machine will power off automatically.

Display window introduction:

• When powering on, it will display the spin speed and other program details.
• When running, it will display the remaining program time.
• In the event of a malfunction, it will display an error code (see the Troubleshooting section below).

TEMP. Button:

• Sets the washing temperature according to the clothes type.
• The temperature setting range is different between programs, and some will have a temperature range limitation.

Speed button:

• Set the spin speed according to the user's requirement.
• The speed setting range is different between programs, and some will have a temperature range limitation.

Delay button:

- Allows the user to set the finishing time of the set program.

Oxygen Fresh button:

• Used to set the Oxygen Fresh function. This program will limit some settings.
• The drum will rotate 10sec every 4 min in 4 hrs after washing program ends.
- This is used to prevent wrinkles and odours in case users forget to take out the clothes after washing.
• The Oxygen Fresh icon will flash when this program is in use.

Rinse button:

- Set the number of rinses as needed. Adjusting the number of rinses in some programs is limited.

Soak button:

- Set the soak time as needed. Adjusting the soak time in some programs is limited.

Stain button:

The washing machine will adjust the temperature and time in accordance with the stain type selected.

	Oil		Coffee
	Juice		Red Wine
	Watercolour		Mud

Time wash button:

- Allows the user to adjust the set washing time.

Wash programs

Cotton Eco	Recommended for a normally soiled cotton load at rated capacity
Cotton	Wash cotton clothes only
Mix Wash	Mixed wash of cotton and synthetics clothes
Jeans	Wash jeans and heavy denim clothing
Wool	Wash wool clothes that are machine washable
Synthetic	Wash clothing with synthetic fibres
Winter clothes	Wash down jackets which are machine washable
Quick wash	Wash a small amount of light dirty clothes
Colours	Wash clothes with dark or light colour. Always wash dark and light-coloured loads separately.
Under Wear	Wash underwear and delicates
Shirt	Wash dress and business shirts
Kids Wear	Wash children's clothing
Rinse + spin	For clothes which only require rinse and spin
Spin	For clothes which only require a spin
Drum clean	For cleaning the machine's drum. Do not run this cycle with clothes in the drum
Backpack	For washing backpacks (see more details below)

Running a normal wash program

1. Preparation

o Put the clothes in and close the door.
- Put the detergent or washing powder into the detergent box.
- Switch on the water tap. Connect the drainpipe. Plug the power supply.

1. Power on the machine.
2. Choose a suitable program for the clothes to be washed.
3. Adjust settings with the buttons as desired (where permitted by the selected program).
4. Press the "START/PAUSE" button to commence operation.
5. When the program is finished, the buzzer will sound.

Wool

• Always check any care instructions that may be on the clothes before washing.
- When the wash is completed, remove the clothes for airing immediately to avoid deformation.
- The temperature cannot be set higher than 40 degrees to avoid damage to clothing.
• Using wool detergent can improve washing performance.
• Always wash light colour clothes and dark colour clothes separately.

Backpack

• This cycle is only intended for washing backpacks which can be washed by washing machine.
• Remove any attached decoration (such as badges or pins) before washing and bind the straps and any belts tightly.
• Ensure all zippers are closed and that the backpack is being washed separately from other clothes.
• When the wash is completed, remove the backpack for airing immediately.

Delay wash

Once a suitable program has been set, press the delay button to set the finish time of the cycle. Press the Start/Pause button to start the delay wash function. The delay time can be set in one-hour increments to a maximum of 24 hours.

• If the delay time needs to be amended or cancelled after the program has started, turn off the power and set again.
• When confirming the delay time, press the delay button. The set delay time will display for 5 seconds.
• The delay time will differ depending on the water pressure, drainage, clothes type and water temperature.

Add

Use this function to add washing to the machine after a program has commenced. Press the "Start/Pause" button until the time disappears. The door lock will release, and the display will show "Add". Add washing as required then close the door and press the "Start/Pause" button to continue to wash.

• Do not attempt to forcibly open the door, as this can easily damage internal parts and cause safety issues.
• When there is a lot of foam or water in the drum, use a dry towel to prevent foam and water from spilling out when the door is opened.

Mute buzzer

Enabling this function will mute the buzzer that sounds when a program has finished.

After powering on the machine, press and hold the "Start/Pause" button until the buzzer is heard to mute the buzzer. Repeat this process to disable the mute function.

Child Protection

- If the door is opened before the program starts, the machine will activate child protection mode.

• Firstly, the door will be opened, and the motor will be running for a while.

- And then, the door will be unlocked for a while still working again. If during the waiting time, the door is opened. The machine will be stopped.

Child Lock

The child lock function can be set to prevent children from operating the machine when a cycle is in progress, locking the door and the control panel (except for the power button).

Power on the machine, then press and hold the “TEMP”. button for 3 seconds until the buzzer sounds. The child lock function is now set. If these steps are repeated, the child lock function will be disengaged. When this function is disabled, the door can be opened again.

DOOR LOCK

Unlocking the Automatic Door Lock

When the machine is operating, the door locks automatically. This is to prevent scalding from touching hot water before it has a chance to cool down. In normal usage, the door will not be unlocked until either the cycle is stopped, or the emergency pull-rope is activated.

When the machine is working, press the "start/stop" button. In most cases, the door can then be opened after the inner tub stops spinning. Exceptions to this are:

• If the power plug is removed when the machine is running, the door will remain locked as a safety measure.
• If the machine was running at a high working temperature, the door will remain locked as a safety measure until the temperature has reduced.

In most cases, the recommended course of action is to complete a full wash cycle and wait until the washing machine has cooled before opening.

To unlock the door in an emergency, there is a pull-rope located at the base of the washing machine. Tilt the machine up to gain access to the underside and locate the pull-rope. Pull the rope firmly until the door latch is unlocked, allowing door to be opened.

CAUTION – Water may be extremely hot and pose risk of scalding.

Note: If the door is opened whilst the machine is working, bubbles may escape. Clean the machine with a towel.

CLEANING & CARE

Ensure to maintain the machine after long term use to maximise the lifetime of the product. Always disconnect the power before cleaning or maintaining the appliance.

Machine body

• Use a soft cloth to clean the body after each wash. If it is heavily soiled, put some mild detergent or soapy water on the cloth to clean the body.
  • Do not use water to flush the machine directly.
• Dirty powder, diluents, petrol, and alcohol are not permitted for cleaning the machine.

Door gasket

Use a cloth to clean the gasket after each wash. If anything has become lodged in the door gasket, ensure to remove it.

Detergent drawer

Routinely clean the detergent drawer. Take out the box and clean it with water.

Drum clean (recommended to be performed once a month)

There may be dirt left in the drum after an extended period of use. Run the drum clean program to clean the inner and external drum when this occurs. Do not add clothes or detergent when using the drum clean function.

Water inlet valve (recommended to be performed twice yearly)

1. Take out the inlet pipe.

2. Take out the filter screen.

3. Use a toothbrush to clean the filter screen and then assemble it again.

4. Reconnect the inlet pipe after cleaning.

Machine frozen

1. Wrap a hot towel around the water tap and connector

1. Disassemble the inlet pipe and place it into hot (50°C) water.

1. Put 2-3 litres of hot (50°C) water into the machine.

1. Assemble the inlet pipe again, open the water tap and start the machine. Once this has been done, examine the inlet pipe and drain pipe to ensure they can operate normally.

Pump filter (recommended to be performed once a month)

1. Insert coin into the groove of the pump and press it. The cover of the filter can be opened. (Attention: If there is hot water in the machine, please wait for cooling and then open the filter.)
2. Take out the filter anticlockwise.
3. Wash the filter with water.
4. Assemble the filter into the pump clockwise.

Attention: The filter should be assembled tightly in order to avoid water leakage. Never clean the filter when the machine is working.

SPECIFICATIONS

Rated wash capacity	9.0kg
Rated spin capacity	9.0kg
Rated dry capacity	-
Rated dry power	-
Max current	10A
Rated voltage	230-240V-50Hz
Rated power	2000W
Energy efficiency	4 Stars
Water efficiency 4 Stars
Water consumption per wash	90L
Annual energy consumption	316kWh
Washing performance	0.8
Water pressure	0.03-1.0MPa
Product dimension	600 x 635 x 850mm

TROUBLESHOOTING

Issue	Probable Cause
Door cannot be opened	Water temperature/water level is too high, or power has been cut.Child lock function has been enabledClothes are jammed between door and gasket.
Peculiar smell	The rubber components of the machine may emit an odour for the first few washes. This is normal.
No water	Turn the tap on.Ensure the water pipe has not frozen.Ensure the filter is not obstructed.Ensure the household water supply is uninterrupted.
Water filling halfway through a program	If the water level drops, the system will automatically fill with the appropriate amount of water.
Drainage when the machine is washing	Too much or bubbly detergent has been used.
Remaining program time unexpectedly increases	The machine will automatically fill with water to keep balance if the clothes are poorly distributed.The remaining time is calculated based on 15L/min inflow. The time will differ based on the water pressure supplied to the appliance.The washing machine will have an extended spin period if clothes are poorly distributed.
Abnormal sound during spin cycle	Ensure power is correctly connected to the appliance.Ensure the transit bolts have been removed.Ensure no hairpin, coins or other foreign objects have fallen into the drum.
Will not power on after power failure	If power has been restored and the machine will not operate, turn off the power then reset the program.
Emergency door opening	In the event of a power failure with clothes still in the machine; unplug the power cord, wait for the inner drum to stop spinning, then pull down the emergency rope on the bottom right corner of the cabinet. When a slight clicking noise is heard the door can be unlocked.Confirm the water level is below the bucket and the water temperature is below 50°C before proceeding.

Fault code	Issue	Probable Cause	Solution
	No power	Ensure the machine is properly connected and power is supplied.Check for a power failure in your area.Check the leakage protector switch.
	No water	Turn the tap on.Ensure the water pipe has not frozen.Ensure the filter is not obstructed.Ensure the household water supply is uninterrupted.	Press the Start/Pause button.
	No drainage	Ensure the drainpipe is connected securely.Drain height too high.Check if the drainpipe has been blocked.Ensure the drain-pipe length.	Press the Start/Pause button.
	Door cannot be opened	Ensure hot water has not been used.The water temperature is high when washing.	The door will be automatically locked until the temperature drops to a safe level.
	No spin cycle	Ensure the washer is level and steady.Ensure you do not have too many large, bulky items in the wash.Load fewer towels into the wash.Avoid placing rolled up blankets into the machine.	Add two items of clothing and press Start/Pause.
	Door not closed		Close the door properly and then press Start/ Pause to restart.
Other code Alarm			Press the Start/Pause button to restart. Contact Kogan.com if issues persist.

NOTES

NOTES

Need more information?

We hope that this user guide has given you the assistance needed for a simple set-up. For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com

kogan.com