AG Neovo LA24 - Screen

LA24 - Screen AG Neovo - Free user manual and instructions

Find the device manual for free LA24 AG Neovo in PDF.

📄 32 pages English EN Download 💬 AI Question 10 questions ⚙️ Specs
Notice AG Neovo LA24 - page 3
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Product Type 24-inch LCD Monitor
Display Size 23.6 inches (diagonal)
Resolution 1920 x 1080 (Full HD)
Brightness 250 cd/m² (typical)
Contrast Ratio 1000:1 (typical)
Response Time 5 ms (typical)
Viewing Angles 170° horizontal / 160° vertical
Inputs VGA, DVI-D, HDMI
Audio Built-in speakers (2 x 2W)
Ergonomics Tilt adjustment (-5° to 20°)
VESA Mount 100 x 100 mm
Weight (with stand) 6.4 kg (14.1 lbs)
Dimensions (with stand) 566.4 x 408.9 x 210.4 mm
Power Consumption Typical 28W, Standby <0.5W
Power Supply AC 100-240V, 50/60 Hz
Protective Glass NeoV Optical Glass (anti-glare, anti-scratch)
Cleaning Instructions Use a soft dry cloth; avoid ammonia-based cleaners
Safety Complies with RoHS, Energy Star, UL/cUL, FCC
Warranty 3 years limited warranty (parts and labor)

Frequently Asked Questions - LA24 AG Neovo

How do I connect my computer to the AG Neovo LA24?
Use the VGA, DVI-D, or HDMI cable to connect the monitor to your computer. Ensure both devices are powered off before connecting.
Can I mount the LA24 on a wall?
Yes, the LA24 supports VESA 100x100 mm mounting. Use a compatible wall mount bracket and follow the installation instructions.
How do I clean the screen safely?
Turn off the monitor and unplug it. Use a soft, lint-free dry cloth to gently wipe the screen. For stubborn stains, slightly dampen the cloth with water. Avoid ammonia, alcohol, or abrasive cleaners.
What is the NeoV Optical Glass?
NeoV Optical Glass is a protective layer that reduces glare and resists scratches, making the display more durable and suitable for public or demanding environments.
Why is there no sound from the built-in speakers?
Ensure the audio cable is connected from your computer's audio out to the monitor's audio in. Also check that the volume is not muted and is set to an appropriate level using the monitor's OSD menu.
How can I adjust the display settings (brightness, contrast)?
Press any button on the monitor to bring up the On-Screen Display (OSD) menu. Use the buttons to navigate and adjust settings like brightness, contrast, color temperature, and input source.
Does the LA24 support 120Hz or 144Hz refresh rate?
No, the LA24 has a standard 60Hz refresh rate suitable for office and general use, not high frame rate gaming.
What should I do if the screen flickers?
Check the cable connections and ensure they are secure. Try a different input source or cable. Also, verify that the refresh rate is set to 60Hz in your computer's display settings.
Where can I find spare parts or service for the LA24?
Contact AG Neovo authorized service centers. A list can be found on the official AG Neovo website. The monitor is designed for repairability; common parts include power boards and panels.
What is the power consumption and does it have energy-saving features?
Typical power consumption is 28W, and standby is less than 0.5W. The monitor complies with Energy Star standards and includes automatic power-off and power-saving modes.

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Download the instructions for your Screen in PDF format for free! Find your manual LA24 - AG Neovo and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. LA24 by AG Neovo.

USER MANUAL LA24 AG Neovo

Federal Communications Commission (FCC) Notice (U.S. Only)....3

WEEE....3

PRECAUTIONS

Notice 4

Cautions When Setting Up....4

Cautions When Using....5

Cleaning and Maintenance....6

Notice for the LCD Display 6

CHAPTER 1: PRODUCT DESCRIPTION

1.1 Package Contents....7
1.2 Installation 8

1.2.1 Installing the Stand....8
1.2.2 Adjusting the Tilt 9
1.2.3 Wall Mounting....9

1.3 Overview ...... 11

1.3.1 Front View 11
1.3.2 Control Buttons....12
1.3.3 Rear View....14

CHAPTER 2: MAKING CONNECTIONS

2.1 Connecting the AC Power 15
2.2 Connecting Input Source Signals....16
2.3 Connecting Audio Devices 17

CHAPTER 3: ON SCREEN DISPLAY MENU

3.1 Using the OSD Menu 18
3.2 OSD Menu Tree 19

CHAPTER 4: ADJUSTING THE LCD DISPLAY

4.1 Colour Setting....21
4.2 Picture Setting 22
4.3 OSD Setting 23
4.4 Other Setting 24
4.5 Reset Setting....25

CHAPTER 5: APPENDIX

5.1 Warning Messages....26
5.2 Troubleshooting....27
5.3 Transporting the LCD Display 28

CHAPTER 6: SPECIFICATIONS

6.1 Display Specifications 30
6.2 Display Dimensions....31

Federal Communications Commission (FCC) Notice (U.S. Only)

AG Neovo LA24 - Federal Communications Commission (FCC) Notice (U.S. Only) - 1

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

AG Neovo LA24 - Federal Communications Commission (FCC) Notice (U.S. Only) - 2

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Use only an RF shielded cable that was supplied with the display when connecting this display to a computer device.

To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture.

THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.

AG Neovo LA24 - Federal Communications Commission (FCC) Notice (U.S. Only) - 3

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

WEEE

Information for users applicable in European Union countries

AG Neovo LA24 - WEEE - 1

The symbol on the product or its packaging signifies that this product has to be disposed separately from ordinary household wastes at its end of life. Please kindly be aware that this is your responsibility to dispose electronic equipment at recycling centers so as to help conserve natural resources. Each country in the European Union should have its collection centers for electrical and electronic equipment recycling. For information about your recycling drop off area, please contact your local related electrical and electronic equipment waste management authority or the retailer where you bought the product.

PRECAUTIONS

PRECAUTIONS

AG Neovo LA24 - PRECAUTIONS - 1

AG Neovo LA24 - PRECAUTIONS - 2

AG Neovo LA24 - PRECAUTIONS - 3

Symbols used in this manual

AG Neovo LA24 - Symbols used in this manual - 1

This icon indicates the existence of a potential hazard that could result in personal injury or damage to the product.

AG Neovo LA24 - Symbols used in this manual - 2

This icon indicates important operating and servicing information.

Notice

  • Read this User Manual carefully before using the LCD display and keep it for future reference.
  • The product specifications and other information provided in this User Manual are for reference only. All information is subject to change without notice. Updated content can be downloaded from our web site at www.agneovo.com.
  • To protect your rights as a consumer, do not remove any stickers from the LCD display. Doing so may affect the determination of the warranty period.

Cautions When Setting Up

AG Neovo LA24 - Notice - 1Do not place the LCD display near heat sources, such as a heater, exhaust vent, or in direct sunlight.
AG Neovo LA24 - Notice - 2Do not cover or block the ventilation holes in the housing.
AG Neovo LA24 - Notice - 3Place the LCD display on a stable area. Do not place the LCD display where it may subject to vibration or shock.
AG Neovo LA24 - Notice - 4Place the LCD display in a well-ventilated area.
AG Neovo LA24 - Notice - 5Do not place the LCD display outdoors.
AG Neovo LA24 - Notice - 6Do not place the LCD display in a dusty or humid environment.
AG Neovo LA24 - Notice - 7Do not spill liquid or insert sharp objects into the LCD display through the ventilation holes. Doing so may cause accidental fire, electric shock or damage the LCD display.

Cautions When Using

AG Neovo LA24 - Notice - 8Use only the power cord supplied with the LCD display.
AG Neovo LA24 - Notice - 9The power outlet should be installed near the LCD display and be easily accessible.
AG Neovo LA24 - Notice - 10If an extension cord is used with the LCD display, ensure that the total current consumption plugged into the power outlet does not exceed the ampere rating.
AG Neovo LA24 - Notice - 11Do not allow anything to rest on the power cord. Do not place the LCD display where the power cord may be stepped on.
AG Neovo LA24 - Notice - 12If the LCD display will not be used for an indefinite period of time, unplug the power cord from the power outlet.
AG Neovo LA24 - Notice - 13To disconnect the power cord, grasp and pull by the plug head. Do not tug on the cord; doing so may cause fire or electric shock.
AG Neovo LA24 - Notice - 14Do not unplug or touch the power cord with wet hands.

AG Neovo LA24 - Notice - 15

AG Neovo LA24 - Notice - 16

WARNING:

Unplug the power cord from the power outlet and refer to qualified service personnel under the following conditions:

  • When the power cord is damaged.
  • If the LCD display has been dropped or the housing has been damaged.
  • If the LCD display emits smoke or a distinct odor.

AG Neovo LA24 - WARNING: - 1

Ceiling mount or mount on any other horizontal surface overhead are not advisable.

AG Neovo LA24 - WARNING: - 2

AG Neovo LA24 - WARNING: - 3

WARNING:

Installation in contravention of the instructions may result in undesirable consequences, particularly hurting people and damaging property. Users who have already mounted the display on the ceiling or any other horizontal surface overhead are strongly advised to contact AG Neovo for consultations and solutions to help ensure a most pleasurable and fulfilling display experience.

Cleaning and Maintenance

AG Neovo LA24 - Cleaning and Maintenance - 1

Do not attempt to service the LCD display yourself, refer to qualified service personnel.

Opening or removing the covers may expose you to dangerous voltage or other risks.

Notice for the LCD Display

In order to maintain the stable luminous performance, it is recommended to use low brightness setting.

Due to the lifespan of the lamp, it is normal that the brightness quality of the LCD display may decrease with time.

When static images are displayed for long periods of time, the image may cause an imprint on the LCD display. This is called image retention or burn-in.

To prevent image retention, do any of the following:

  • Set the LCD display to turn off after a few minutes of being idle.
  • Use a screen saver that has moving graphics or a blank white image.
  • Switch desktop backgrounds regularly.
  • Adjust the LCD display to low brightness settings.
  • Turn off the LCD display when the system is not in use.

Things to do when the LCD display shows image retention:

  • Turn off the LCD display for extended periods of time. It can be several hours or several days.
  • Use a screen saver and run it for extended periods of time.
  • Use a black and white image and run it for extended periods of time.

There are millions of micro transistors inside the LCD display. It is normal for a few transistors to be damaged and to produce spots. This is acceptable and is not considered a failure.

CHAPTER 1: PRODUCT DESCRIPTION

1.1 Package Contents

When unpacking, check if the following items are included in the package. If any of them is missing or damaged, contact your dealer.

AG Neovo LA24 - Package Contents - 1
LCD Display

AG Neovo LA24 - Package Contents - 2

natural_image Simple line drawing of a flat-screen monitor with a stand at the bottom (no text or symbols)

LA-22 LA-24 LA-27

AG Neovo LA24 - Package Contents - 3

natural_image Blank white rectangle with a thin border and no visible text, symbols, or markings.

AG Neovo LA24 - Package Contents - 4

natural_image Blank white rectangle with a small black square at the bottom (no text or symbols)

AG Neovo LA24 - Package Contents - 5
Quick Start Guide

ncovo LA-22, LA-24 & LA-27 Quick Start Guide LA-22, LA-24 & LA-27 (LED-InTech Display)

AG Neovo LA24 - Package Contents - 7
Base

AG Neovo LA24 - Package Contents - 8
LA-22 LA-24/LA-27

AG Neovo LA24 - Package Contents - 9

AG Neovo LA24 - Package Contents - 10
Stand
(for LA-24/LA-27)

AG Neovo LA24 - Package Contents - 11

AG Neovo LA24 - Package Contents - 12
Power Cord

AG Neovo LA24 - Package Contents - 13

AG Neovo LA24 - Package Contents - 14
VGA Cable

AG Neovo LA24 - Package Contents - 15

AG Neovo LA24 - Package Contents - 16

AG Neovo LA24 - Package Contents - 17

AG Neovo LA24 - Package Contents - 18
Warranty CardAudio Cable

AG Neovo LA24 - Package Contents - 19

Note:

  • Use only the supplied power cord.
  • The above pictures are for reference only. Actual items may vary upon shipment.

1.2 Installation

1.2.1 Installing the Stand

  1. Place the LCD display with the screen side down on a cushioned surface.
  2. Attach the stand to the LCD display.

a. Press firmly on the base to secure the latches on the base into the slots on the stand.
b. Attach the stand to the base mount. (LA-24, LA-27 model)

AG Neovo LA24 - Installing the Stand - 1

PRODUCT DESCRIPTION

1.2.2 Adjusting the Tilt

For comfort viewing, tilt the LCD display up to an angle of 15irc/20irc . Hold the stand with one hand and use the other to adjust the LCD display to the desired angle.

-5°~ +15°

LA-22 LA-24 / LA-27

-5°~+20°

1.2.3 Wall Mounting

To wall mount the LCD display, do the following steps:

  1. Remove the base stand.

Please refer to page 28.

a. Place the LCD display with the screen side down on a cushioned surface.
b1. Remove the screws securing the base mount to the LCD display. (LA-22 model)
b2. Push the release button and detach the stand from the base mount. (LA-24, LA-27 model)
c. Pull and detach the base mount away from its compartment. (LA-22 model)

AG Neovo LA24 - Wall Mounting - 1

natural_image Top-down schematic of a vehicle front view showing dashboard, air vent, and control panel (no text or labels)

AG Neovo LA24 - Wall Mounting - 2

AG Neovo LA24 - Wall Mounting - 3

natural_image Technical line drawing of a vehicle rear panel with no visible text or symbols

LA-22

PRODUCT DESCRIPTION

AG Neovo LA24 - PRODUCT DESCRIPTION - 1

3. Wall mount the LCD display.

Screw the mounting bracket to the VESA holes at the rear of the LCD display.

100mm 100mm

LA-22 LA-24 / LA-27

100mm 100mm

Note: Take measures to prevent the LCD display from falling down and lessen possible injury and damage to the display in case of earthquakes or other disasters.

  • Use only the 100 x 100 mm wall mount kit recommended by AG Neovo. All AG Neovo wall mount kits comply with VESA standard.
  • Secure the LCD display on a solid wall strong enough to bear its weight.
  • It is suggested to wall mount the LCD display without tilting it facing downward.

AG Neovo LA24 - Wall mount the LCD display. - 3

natural_image Technical diagram of a mechanical assembly with a lever and pivot, showing no text or symbols.

1.3 Overview

1.3.1 Front View

1 2 #Provo

Encavo 1 2

LA-27

1 Display screen

2 Control buttons

Press the button to perform its function. For more information about each button, refer to pages 12-13.

PRODUCT DESCRIPTION

1.3.2 Control Buttons

LED Indicator

LA-22 LA-24 LA-27

MENU AUTO LED Indicator

AUTOMENU LED Indicator

Button Description
Menu Button (MENU)On Screen Display (OSD)Press to call out the OSD menu.During OSD menuUse to confirm the selection or enter a submenu.
Left / Right Button (◄/►)Volume BarPress the ► button to call out the volume bar.AG Neovo LA24 - Control Buttons - 4Then press the ◀/► button to adjust the volume level.Note: During volume or menu setting adjustment, press and hold the ◀/► button to change the values continuously.Input Select BarPress the◄button to call out the Input Select bar.AG Neovo LA24 - Control Buttons - 5Then press the ◀/► button to switch the input source and press the MENU button to confirm.During OSD menuUse to scroll through the menu options.Use to select an option and adjust the settings.

PRODUCT DESCRIPTION

Button Description
Auto Button(AUTO)Auto Adjustment (available in VGA input only)Press to perform auto adjustment. This function automatically tunes the LCD display to its optimal setting, including horizontal position, vertical position, clock, and phase.When auto adjustment is initiated, the below message is displayed on the screen.AG Neovo LA24 - PRODUCT DESCRIPTION - 1When the message disappears, this indicates the auto adjustment is completed.Note:During auto adjustment, the screen will slightly shake for a few seconds.It is recommended to use the auto adjustment function when using the LCD display for the first time or after a resolution or frequency change.During OSD menuUse to close the OSD menu or exit a submenu.During volume adjustmentUse to close the volume bar.
Power Button (⏻)Power ON/OFFPress once to turn the display ON.Press again to turn the display OFF.
LED Indicator LED lightsgreen during normal operation and blinks green when on standby mode.

PRODUCT DESCRIPTION

1.3.3 Rear View

LA-22 LA-24 LA-27 ~ DP AUDIO INHDMI VGA 1 3 2 6

1 AC Power Input

Use to connect the power cord.

2 DP (DisplayPort) connector

Use to connect an DisplayPort cable for digital input signal.

3 HDMI connector

Use to connect an HDMI cable for digital input signal.

4 VGA connector

Use to connect a VGA cable for analogue input signal.

5 Audio In port (3.5mm Audio Jack)

Use to connect an audio cable for audio input.

6 Head Phone (3.5mm Audio Jack)

Use to connect a head phone.

7 Kensington lock socket

Use to physically lock the system to prevent theft.

The locking device is sold separately. To purchase, contact your retailer.

CHAPTER 2: MAKING CONNECTIONS

AG Neovo LA24 - CHAPTER 2: MAKING CONNECTIONS - 1

CAUTION:

Make sure that the LCD display is not connected to the power outlet before making any connections. Connecting cables while the power is ON may cause possible electric shock or personal injury.

2.1 Connecting the AC Power

  1. Connect the power cord to the AC power input at the rear of the LCD display.
  2. Connect the plug to a power outlet or power supply.

AC IN

AG Neovo LA24 - Connecting the AC Power - 2

CAUTION:

When unplugging the power cord, hold the power cord by the plug head. Never pull by the cord.

MAKING CONNECTIONS

2.2 Connecting Input Source Signals

Input source signals can be connected with either of the following cables:

DP HDMI VGA HDMI VGADP

AG Neovo LA24 - Connecting Input Source Signals - 2

natural_image Line drawing of a desktop computer tower case with drive bays and tower spout (no text or labels)

- DisplayPort

Connect one end of a DisplayPort cable to the DisplayPort connector of the LCD display and the other end to the DisplayPort connector of the computer.

• HDMI

Connect one end of an HDMI cable to the HDMI connector of the LCD display and the other end to the HDMI connector of the computer.

• VGA

Connect one end of a D-sub 15-pin cable to the VGA connector of the LCD display and the other end to the D-sub connector of the computer.

MAKING CONNECTIONS

2.3 Connecting Audio Devices

- Audio Input

Connect one end of an audio cable to the audio port of the LCD display and the other end to the audio port of the computer.

AUDIO IN Audio Out

- Audio Output

Connect a headphone to the headphone jack of the LCD display.

AG Neovo LA24 - - Audio Output - 1

natural_image Line drawing of a wireless earphone connected to a device with a lock icon (no text or symbols)

CHAPTER 3: ON SCREEN DISPLAY MENU

3.1 Using the OSD Menu

  1. Press the MENU button to call out the OSD window.

During HDMI/DisplayPort input, Picture Setting is disabled and grey out. Contrast 78 - Brightness 90 - Color Temp. 5300 6500 5500 USER Auto Adjust Color Adjust Submenu Menu option 1920x1080 60Hz

  1. Press the ◀ or ▶ button to select a menu and press the MENU button to enter the selected menu.

H. Position 50 - V. Position 50 - Clock 50 - Phase 78 - 1920x1080 60Hz H. Position 50 - V. Position 50 - Clock 50 - Phase 78 - 1920x1080 60Hz

A selected menu is highlighted in grey and the text of the selected menu option turns yellow.

  1. Press the ◀ or ▶ button to select an option and press the MENU button to enter its submenu.

H. Position 50 - V. Position 50 - Clock 50 - Phase 78 - 1920x1080 60Hz H. Position 50 - V. Position 50 - Clock 50 - Phase 78 - + 1920x1080 60Hz

The text of the selected menu option or submenu turns yellow.

  1. Press the ◀ or ▶ button to adjust the settings.
  2. To exit the submenu, press the AUTO button.
  3. To close the OSD window, press the AUTO button twice.

Note: When settings are modified, all changes are saved when the user does the following:

• Proceeds to another menu
- Exits the OSD menu
- Waits for the OSD menu to disappear

3.2 OSD Menu Tree

Main Menu Submenu Reference
Colour Contrast Refeto page 21.
Brightness
Color Temp. 9300
6500
5500
USER
Auto Adjust
Color Adjust
Picture H. Position Refer to page 22.
OSD Language English Refer to page 23.
Français
Deutsch
Italiano
Русский
Spanish
Portuguese
日本語
한국어
繁體中文
简体中文
Polski

ON SCREEN DISPLAY MENU

Main Menu Submenu Reference
Other Mode PC
Vivid
Movie
Audio Volume
Signal Source VGA
HDMI
DP
Aspect Ratio 16:9
AUTO
4:3
Active Contrast On
Off
Over Drive On
Off
Anti Blue Light
ANTI-BURN-IN
Reset Reset Refer topage 25.

Note: Availability of some menu items depend on the input source signal. If the menu is not available, it is disabled and greyed out.

CHAPTER 4: ADJUSTING THE LCD DISPLAY

4.1 Colour Setting

  1. Press the MENU button to call out the OSD window.
  2. Press the ◀ or ▶ button to select 🔍 and press the MENU button to enter the Colour menu.

Contrast 78 - Brightness 90 - Color Temp. 9500 6500 5500 0500 Auto Adjust Color Adjust 1920x1080 60Hz Contrast 78 - Brightness 90 - Color Temp. 9500 6500 5500 0500 Auto Adjust Color Adjust 1920x1080 60Hz

  1. Press the ◀ or ▶ button to select an option and press the MENU button to enter its submenu.
Item FunctionOperation Range
Contrast Adjuststhe difference between the black level and the white level.Press the ◀ or ► button to adjust the value.0 to 100
Brightness Adjustsis the luminance of the screen image.
Color Temp.(Colour Temperature)Provides several colour adjustment settings.Press the ◀ or ► button to select the setting.930065005500USER
Colour temperature can be set to:9300- Applies a bluish tint for cooler colours.6500- This is the default colour temperature commonly used for normal lighting conditions.5500- Applies a reddish tint for warmer colours.USER- This allows users to set the colour temperature by adjusting the red, green, or blue setting according to one's preference.a. Select USER and press the MENU button.b. Press the ◀ or ► button to select the colour you want to adjust. Then press the MENU button to enter its submenu.c. Press the ◀ or ► button to adjust the value (0 ~ 255).Note:Activate Reset to return the colour to its default setting.
Auto Adjust Automatically optimises image display.Note:This menu option is only available if the input source is VGA.Press the MENU button to execute the function.-
Color Adjust Operates the white balance and automatically adjusts the colour settings.Note:This menu option is only available if the input source is VGA.-

ADJUSTING THE LCD DISPLAY

4.2 Picture Setting

Note: This menu is only available if the input source is VGA.

  1. Press the MENU button to call out the OSD window.
  2. Press the ◀ or ▶ button to select 📋 and press the MENU button to enter the Picture menu.

H. Position 50 - V. Position 50 - Clock 50 - Phase 78 - 1920x1080 60Hz H. Position 50 - V. Position 50 - Clock 50 - Phase 78 - 60Hz 1920x1080 60Hz

  1. Press the ◀ or ▶ button to select an option and press the MENU button to enter its submenu.
Item Function Operation Range
H. Position (Horizontal Position)Moves the screen image to the left or right.Press the ◀ or ► button to adjust the value.0 to 100
V. Position (Vertical Position)Moves the screen image up or down.
Clock Adjusts the frequency timing to synchronise with the video signal.
Phase Adjusts the phase timing to synchronise with the video signal.

ADJUSTING THE LCD DISPLAY

4.3 OSD Setting

  1. Press the MENU button to call out the OSD window.
  2. Press the ◀ or ▶ button to select OSD and press the MENU button to enter the OSD menu.

Language English OSD H. Pos. 50 - OSD V. Pos. 50 - OSD Timer 10 - Transparency 0 - 1920x1080 60Hz Language English OSD H. Pos. 50 - OSD V. Pos. 50 - OSD Timer 10 - Transparency 0 -

  1. Press the ◀ or ▶ button to select an option and press the MENU button to enter its submenu.
Item Function Operation Range
Language Choose the language used for OSD menus.Press the ◀ or ► button to select the setting.EnglishFrançaisDeutschItalianoРусскийSpanishPortuguese日本語한국어繁體中文簡体中文Polski
OSD H. Pos.(Horizontal Position)Moves the OSD window to the left or right of the screen.Press the ◀ or ► button to adjust the value.0 to 100
OSD V. Pos.(Vertical Position)Moves the OSD window up or down the screen.
OSD Timer Setsthe length of time (in seconds) the OSD screen is displayed. When the time elapses, the OSD screen is automatically inactivated.5 to 60
Transparency Adjusts the transparency level of the OSD screen.0 to 4

ADJUSTING THE LCD DISPLAY

4.4 Other Setting

  1. Press the MENU button to call out the OSD window.
  2. Press the ◀ or ▶ button to select ✗ and press the MENU button to enter the Other menu.

Mode PC VIVID Movie Audio Volume 50 - Signal Source VGA HDMI D P Aspect Ratio 16 : 9 AUTO 4 : 3 Active Contrast On Off 1920x1080 60Hz Mode PC VIVID Movie Audio Volume 50 - Signal Source VGA HDMI D P Aspect Ratio 16 : 9 AUTO 4 : 3 Active Contrast On Off 1920x1080 60Hz

  1. Press the ◀ or ▶ button to select an option and press the MENU button to enter its submenu.
Item Function Operation Range
Mode Selects thedisplay mode.Press the ◀ or ► button to select the setting.PCVIVIDMovie
Audio Volume Adjusts the volume level of the built-in speaker.Press the ◀ or ► button to adjust the value.0 to 100
Signal Source Switches the input source.Press the ◀ or ► button to select the setting.VGAHDMIDP
Aspect RatioSelects the aspect ratio of the screen image.16:9AUTO4:3
Active ContrastAutomatically adjusts the image contrast according to the scene.Note: If this function is On, Colour >Brightness/Contrast are grey out.OnOff
Over DriveEnhance the monitor response time.OnOff
Anti Blue LightEnables/Disables the blue light filter function.When enabled, it decreases the amount of blue light displayed on the screen,ensuring users a comfortable viewing experience by reducing eyestrain after long periods of use.0 to 100
ANTI-BURN-INENABLEEnables or disables Anti-Burn-inTM function.OnOff
INTERVAL (HOURS)Selects the interval time (hour) between activating the Anti-Burn-inTM function.4568

ADJUSTING THE LCD DISPLAY

4.5 Reset Setting

  1. Press the MENU button to call out the OSD window.
  2. Press the ◀ or ▶ button to select R← and press the MENU button to enter the Reset menu.

Reset 1920x1080 60Hz Reset 1920x1080 60Hz

  1. Press the MENU button to restore your device to factory settings.

CHAPTER 5: APPENDIX

5.1 Warning Messages

When any of these warning messages appear, check the following items.

Warning Message Cause Solution
AG Neovo LA24 - Warning Messages - 1The resolution or the refresh rate of the graphics card of the computer is set too high.√ Change the resolution or the refresh rate of the graphics card.
AG Neovo LA24 - Warning Messages - 2The LCD display cannot detect the input source signal.√ Check if the input source is turned ON.√ Check if the signal cable is properly connected.√ Check if any pin inside the cable connector is twisted or broken.

5.2 Troubleshooting

Problems PossibleCause and Solution
No picture.·LED indicator is OFF.·Check if the LCD display is turned ON.·Check if the power cord is properly connected to the LCD display.·Check if the power cord is plugged into the power outlet.
·LED indicator is green.··Check if the computer is turned ON.·Check if the computer is in standby mode, move the mouse or press any key to wake up the computer.
Image position is incorrect.·For VGA input, adjust the H. Position and H. Position settings in Picture ( [IMAGE] ) menu (refer to page 22).
The displayed texts are blurry.·For VGA input, do the following:√Press the AUTO button to auto-adjust the display (refer to “Auto Button (AUTO)” on page 13).√Adjust the Clock and Phase settings in Picture ( [IMAGE] ) menu (refer to page 22).
Red, blue, green, white dots appear on the screen.·There are millions of micro transistors inside the LCD display. It is normal for a few transistors to be damaged and to produce spots. This is acceptable and is not considered a failure.
No audio output.·Check if the volume is set to 0 (refer to page 12).·In Other ( [IMAGE] ) menu, check if the Audio Volume setting is set to 0 (refer to page 24).·For VGA input, check the audio setting of the computer.
Dew formed on the LCD display.·This normally happens when the LCD display is moved from a cold room to a hot room temperature. Do not turn ON the LCD display, wait for the dew condensation to disappear.
Faint shadows from a static image appear on the screen.·Turn off the LCD display for extended periods of time.·Use a screen saver or a black and white image and run it for extended periods of time.

5.3 Transporting the LCD Display

To transport the LCD display for repair or shipment, place the display in its original packaging box.

1. Remove the base stand.

a. Place the LCD display with the screen side down on a cushioned surface.
b. Squeeze the notches with 2 fingers on the bottom of base.
c. Detach the base from the base mount.
d. Push the release button and detach the stand from the base mount. (LA-24, LA-27 model)

AG Neovo LA24 - Remove the base stand. - 1

natural_image Diagram showing a computer monitor with internal components before and after assembly, no text or symbols present

LA-22

AG Neovo LA24 - Remove the base stand. - 2

flowchart
graph TD
    A["Front Display"] --> B["Side Display"]
    B --> C["Top Display"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333

LA-24

AG Neovo LA24 - Remove the base stand. - 3

flowchart
graph TD
    A["Top Panel"] --> B["Left Panel"]
    B --> C["Right Panel"]
    C --> D["Bottom Panel"]

LA-27

  1. Put the LCD display inside its original plastic.
  2. Place the two foam cushions on each side of the LCD display for protection.
  3. Put the LCD display face down in the box.

APPENDIX

  1. Put the base face down on the designated vent on top of the foam cushion.
  2. Put all other contents on their designated area (if necessary).
  3. Close and tape the box.

AG Neovo LA24 - APPENDIX - 1

flowchart
graph TD
    A["Open Box"] --> B["Closed Block"]
    B --> C["Translaced Panel"]
    C --> D["Unwrapped Panel"]
    D --> E["Finished Panel"]
    E --> F["Box"]
    style A fill:#f9f,stroke:#333
    style F fill:#bbf,stroke:#333

Note:

  • It is recommended to use the original packaging box.
  • When repacking, carefully place the LCD display in its box and protect the glass panel from touching any object.

CHAPTER 6: SPECIFICATIONS

6.1 Display Specifications

LA-22 LA-24 LA-27
Panel Panel Type LED-Backlit TFT LCD(TN Technology)LED-Backlit TFT LCD (IPS Technology)LED-Backlit TFT LCD (VA Technology)
Panel Size 21.5" 23.8"27.0"
Max. Resolution FHD 1920 x 1080 FHD 1920 x 1080FHD 1920 x 1080
Pixel Pitch 0.248 mm 0.275 mm 0.314 mm
Brightness 300 cd/m2270 cd/m2280 cd/m2
Contrast Ratio 20,000,000:1 (DCR) 20,000,000:1 (DCR)20,000,000:1 (DCR)
Viewing Angle (H/V)170°/160°178°/178°178°/178°
Display Colour 16.7M16.7M16.7M
Response Time3 ms5 ms5 ms
Frequency (H/V)H Freq.30 kHz-83 kHz30 kHz-83 kHz30 kHz-83 kHz
V Freq.56 Hz-75 Hz56 Hz-75 Hz56 Hz-75 Hz
InputDisplayPortx 1x 1x 1
HDMI1.3 x 11.3 x 11.3 x 1
VGA15-Pin D-Sub x 115-Pin D-Sub x 115-Pin D-Sub x 1
AudioAudio InStereo Audio Jack (3.5 mm)Stereo Audio Jack (3.5 mm)Stereo Audio Jack (3.5 mm)
Audio OutStereo Audio Jack (3.5 mm)Stereo Audio Jack (3.5 mm)Stereo Audio Jack (3.5 mm)
Internal Speaker2W x 22W x 22W x 2
PowerPower SupplyInternalInternalInternal
Power RequirementsAC 100-240V, 50/60 HzAC 100-240V, 50/60 HzAC 100-240V, 50/60 Hz
On Mode18W (On)18W (On)25W (On)
Stand-by Mode< 0.5W< 0.5W< 0.5W
Off Mode< 0.5W< 0.5W< 0.5W
Operating ConditionsTemperature5°C-35°C (41°F-95°F)5°C-35°C (41°F-95°F)5°C-35°C (41°F-95°F)
Humidity20%-85% (non-condensing)20%-85% (non-condensing)20%-85% (non-condensing)
Storage ConditionsTemperature-20°C-60°C (-4°F-140°F)-20°C-60°C (-4°F-140°F)-20°C-60°C (-4°F-140°F)
Humidity5%-85% (non-condensing)5%-85% (non-condensing)5%-85% (non-condensing)
MountingVESA FPMPMIYes (100 x 100 mm)Yes (100 x 100 mm)Yes (100 x 100 mm)
StandTilt-5° to 15°-5° to 20°-5° to 20°
SecurityKensington Security SlotYesYesYes
Dimensionsw/ base (W x H x D)511.0 x 377.0 x 183.0 mm (20.1" x 14.8" x 7.2")555.0 x 433.0 x 226.0 mm (21.9" x 17.0" x 8.9")612.0 x 452.0 x 226.0 mm (24.1" x 17.8" x 8.9")
Packaging (W x H x D)561.0 x 426.0 x 103.0 mm (22.1" x 16.8" x 4.1")620.0 x 418.0 x 157.0 mm (24.4" x 16.5" x 6.2")678.0 x 545.0 x 134 mm (26.7" x 21.5" x 5.3")
Weightw/ base3.4 kg (7.5 lb)3.5 kg (7.7 lb)4.3 kg (9.5 lb)
Packaging 4.6 kg (10.1 b)5.0 kg (11.0 b)5.9 kg (13.0 b)b)

Note: All specifications are subject to change without prior notice.

6.2 Display Dimensions

LA-22
AG Neovo LA24 - Display Dimensions - 1

AG Neovo LA24 - Display Dimensions - 2

SPECIFICATIONS

LA-27

AG Neovo LA24 - SPECIFICATIONS - 1

natural_image Simple line drawing of a hat with a small protrusion on the top (no text or symbols)

250mm (40mm x 100mm x 200mm) 250mm x 100mm x 200mm 300mm x 100mm x 200mm 300mm x 100mm x 200mm 300mm x 100mm x 200mm

42.3 35.6 87.9 206.2

AG Neovo LA24 - SPECIFICATIONS - 4

250.0 300.5 250.0 400.0 200.5 300.0 100.5 250.0 200.5

AG Neovo LA24 - SPECIFICATIONS - 6

natural_image Technical line drawing of a mechanical component with grid pattern and two wings (no text or symbols)

AG Neovo

Company Address: 5F-1, No. 3-1, Park Street, Nangang District, Taipei, 11503, Taiwan.

Copyright © 2020 AG Neovo. All rights reserved.

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Product information

Brand : AG Neovo

Model : LA24

Category : Screen