LH-2702 - Screen AG Neovo - Free user manual and instructions

Product Type	27-inch LED-backlit LCD Monitor
Dimensions (with Stand)	642.8 x 457.5 x 215.8 mm
Weight	5.2 kg
Power Supply	100-240V AC, 50/60Hz
Power Consumption (Typical)	35 W
Resolution	1920 x 1080 (Full HD)
Refresh Rate	60 Hz
Contrast Ratio	1000:1 (Typical)
Brightness	250 cd/m²
Viewing Angle	178° / 178°
Input Interfaces	VGA, DVI-D
Built-in Speakers	2 x 2W
VESA Mount Compatible	100 x 100 mm
Adjustability	Tilt only
Maintenance	Clean with a soft, dry cloth. Avoid using harsh chemicals or abrasive cleaners.
Safety	Use only the supplied power cord. Do not block ventilation openings. Disconnect power before cleaning.
Spare Parts	Contact authorized service center for replacement parts. No user-serviceable components inside.
Repairability	Repairs should be performed by qualified technicians only. Attempting repairs may void warranty.
General Information	Designed for office and professional use. Energy Star certified.

Frequently Asked Questions - LH-2702 AG Neovo

How do I connect my LH-2702 monitor to a computer?

Connect the VGA or DVI-D cable from your computer to the corresponding input on the monitor. Then connect the power cable and turn on both devices. Use the Input Select button on the monitor to choose the correct source.

What cables are included with the monitor?

The package typically includes a power cord, a VGA cable, and a DVI-D cable. Audio cable is not included for speaker use.

How can I adjust the display settings (brightness, contrast, etc.)?

Press the Menu button on the monitor to open the On-Screen Display (OSD). Use the arrow keys to navigate and adjust settings like Brightness, Contrast, and Color Temperature.

How should I clean the screen?

Turn off the monitor and unplug it. Use a soft, dry microfiber cloth to gently wipe the screen. For stubborn marks, slightly dampen the cloth with distilled water. Never use alcohol or ammonia-based cleaners.

What is the native resolution of the LH-2702?

The native resolution is 1920 x 1080 (Full HD). For best image quality, set your computer to output at this resolution.

Does the monitor have built-in speakers?

Yes, the LH-2702 has built-in 2 x 2W speakers. Audio from the DVI or VGA input requires a separate audio cable (not included) connected to the Audio In port.

Can I mount the monitor on a wall?

Yes, the monitor is VESA compatible with a 100 x 100 mm pattern. Use a compatible wall mount bracket and follow the instructions for safe installation.

What is the refresh rate of this monitor?

The default refresh rate is 60 Hz. This is standard for office use and is suitable for most applications.

My monitor shows 'No Signal'. What should I do?

Check that the cable is securely connected to both the monitor and computer. Ensure the computer is powered on and outputting video. Use the Input Select button to cycle through available sources (VGA/DVI).

How do I mount the monitor to a wall using the VESA pattern?

Remove the base by pressing the release button and sliding it off. Attach the 100 x 100 mm VESA bracket to the back of the monitor using the provided screws. Then attach the bracket to the wall mount arm. Ensure the wall mount can support the monitor's weight.

USER MANUAL LH-2702 AG Neovo

Federal Communications Commission (FCC) Notice (U.S. Only)....3

PRECAUTIONS

Notice 4

Cautions When Setting Up 4

Cautions When Using....5

Cleaning and Maintenance....6

Notice for the LCD Display 6

CHAPTER 1: PRODUCT DESCRIPTION

1.1 Package Contents....7
1.2 Installation 8

1.2.1 Installing the Stand....8
1.2.2 Adjusting the Tilt 8
1.2.3 Wall Mounting....9

1.3 Overview ...... 10

1.3.1 Front View 10
1.3.3 Rear View....11

CHAPTER 2: MAKING CONNECTIONS

2.1 Connecting the AC Power 12
2.2 Connecting Input Source Signals 12
2.3 Cable management....13

CHAPTER 3: ON SCREEN DISPLAY MENU

3.1 OSD Menu Tree 14

CHAPTER 4: APPENDIX

4.1 Warning Messages....17
4.2 Troubleshooting....18

CHAPTER 5: SPECIFICATIONS

5.1 Display Specifications .... 19
5.2 Display Dimensions....20

Federal Communications Commission (FCC) Notice (U.S. Only)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Use only an RF shielded cable that was supplied with the display when connecting this display to a computer device.

To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture.

THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

PRECAUTIONS

PRECAUTIONS

Symbols used in this manual

This icon indicates the existence of a potential hazard that could result in personal injury or damage to the product.

This icon indicates important operating and servicing information.

Notice

• Read this User Manual carefully before using the LCD display and keep it for future reference.
• The product specifications and other information provided in this User Manual are for reference only. All information is subject to change without notice. Updated content can be downloaded from our web site at www.agneovo.com.
• To protect your rights as a consumer, do not remove any stickers from the LCD display. Doing so may affect the determination of the warranty period.

Cautions When Setting Up

	Do not place the LCD display near heat sources, such as a heater, exhaust vent, or in direct sunlight.
	Do not cover or block the ventilation holes in the housing.
	Place the LCD display on a stable area. Do not place the LCD display where it may subject to vibration or shock.
	Place the LCD display in a well-ventilated area.
	Do not place the LCD display outdoors.
	Do not place the LCD display in a dusty or humid environment.
	Do not spill liquid or insert sharp objects into the LCD display through the ventilation holes. Doing so may cause accidental fire, electric shock or damage the LCD display.

Cautions When Using

	Use only the power cord supplied with the LCD display.
	The power outlet should be installed near the LCD display and be easily accessible.
	If an extension cord is used with the LCD display, ensure that the total current consumption plugged into the power outlet does not exceed the ampere rating.
	Do not allow anything to rest on the power cord. Do not place the LCD display where the power cord may be stepped on.
	If the LCD display will not be used for an indefinite period of time, unplug the power cord from the power outlet.
	To disconnect the power cord, grasp and pull by the plug head. Do not tug on the cord; doing so may cause fire or electric shock.
	Do not unplug or touch the power cord with wet hands.

WARNING:

Unplug the power cord from the power outlet and refer to qualified service personnel under the following conditions:

• When the power cord is damaged.
• If the LCD display has been dropped or the housing has been damaged.
• If the LCD display emits smoke or a distinct odor.

Ceiling mount or mount on any other horizontal surface overhead are not advisable.

WARNING:

Installation in contravention of the instructions may result in undesirable consequences, particularly hurting people and damaging property. Users who have already mounted the display on the ceiling or any other horizontal surface overhead are strongly advised to contact AG Neovo for consultations and solutions to help ensure a most pleasurable and fulfilling display experience.

Cleaning and Maintenance

Do not attempt to service the LCD display yourself, refer to qualified service personnel.

Opening or removing the covers may expose you to dangerous voltage or other risks.

Notice for the LCD Display

In order to maintain the stable luminous performance, it is recommended to use low brightness setting.

Due to the lifespan of the lamp, it is normal that the brightness quality of the LCD display may decrease with time.

When static images are displayed for long periods of time, the image may cause an imprint on the LCD display. This is called image retention or burn-in.

To prevent image retention, do any of the following:

• Set the LCD display to turn off after a few minutes of being idle.
• Use a screen saver that has moving graphics or a blank white image.
• Switch desktop backgrounds regularly.
• Adjust the LCD display to low brightness settings.
• Turn off the LCD display when the system is not in use.

Things to do when the LCD display shows image retention:

• Turn off the LCD display for extended periods of time. It can be several hours or several days.
• Use a screen saver and run it for extended periods of time.
• Use a black and white image and run it for extended periods of time.

There are millions of micro transistors inside the LCD display. It is normal for a few transistors to be damaged and to produce spots. This is acceptable and is not considered a failure.

CHAPTER 1: PRODUCT DESCRIPTION

1.1 Package Contents

When unpacking, check if the following items are included in the package. If any of them is missing or damaged, contact your dealer.

LCD Display

Blank whiteboard with a black border and small mark at the bottom (no text or symbols)

Stand Base Power Cord

Quick Start Guide

Warranty Card

HDMI Cable

Note:

• Use only the supplied power cord.
• The above pictures are for reference only. Actual items may vary upon shipment.

1.2 Installation

1.2.1 Installing the Stand

1. Place the LCD display with the screen side down on a cushioned surface.
2. Attach the stand to the LCD display.

a. Take out the stand and base, and lock the stand with the hand screw that comes with the base.
b. Screw the mounting bracket to the VESA holes at the rear of the LCD display.

1.2.2 Adjusting the Tilt

The screen can be adjusted by inclining forward and backward; however, the specific adjustment depends on the specific model of the device.

PRODUCT DESCRIPTION

1.2.3 Wall Mounting

To wall mount the LCD display, do the following steps:

1. Remove the base stand.

Detach the base from the base mount.

2. Remove the base mount.

a. Place the LCD display with the screen side down on a cushioned surface. b. Detach the stand from the base mount.

3. Wall mount the LCD display.

Screw the mounting bracket to the VESA holes at the rear of the LCD display.

Note: Take measures to prevent the LCD display from falling down and lessen possible injury and damage

to the display in case of earthquakes or other disasters.

• Use only the 75 x 75 mm wall mount kit recommended by AG Neovo. All AG Neovo wall mount kits comply with VESA standard.
• Secure the LCD display on a solid wall strong enough to bear its weight.
• It is suggested to wall mount the LCD display without tilting it facing downward.

Technical line drawing of a mechanical assembly with a rotating component and cross-hatching (no text or symbols)

PRODUCT DESCRIPTION

1.3 Overview

1.3.1 Front View

Line drawing of a computer monitor with a stand labeled 'Shinovo' (no additional text or symbols)

1.3.2 Control Buttons

Button Description
M Button • Pops up the menu/Backs to the previous menu (in case of main menu, exits from the whole menu).
E Button • When the menu is activated, press this key to select the function.When the menu closes pressing this button will enter auto adjust, the function is for VGA only.
◀ Button • When the menu opens, the value is incremented as the right function selection key.When the menu is closed, go to situational mode switch.Hot Key: Press repeatedly to select picture MODE.
▶ Button • When the menu opens, the progress bar value is decremented as the left function selects the key.
(⏻)	Power button: Powers on/off the monitor.
LED indicator light	Long bright (White LED): Normal boot stateFlicker (White LED): Power saving standby state.LED off: Off mode

1.3.3 Rear View

1 DP Input Connect DisplayPort signals input.
2 HDMI Input Connect HDMI signals input.
3 VGA Input Connect VGA signals input.
4 AUDIO IN Connect audio signals input (3.5 mm Stereo Audio Jack).
5 AC IN AC power input.

CHAPTER 2: MAKING CONNECTIONS

CAUTION:

Make sure that the LCD display is not connected to the power outlet before making any connections. Connecting cables while the power is ON may cause possible electric shock or personal injury.

2.1 Connecting the AC Power

1. Connect the power cord to the AC power input at the rear of the LCD display.
2. Connect the plug to a power outlet or power supply.

CAUTION:

When unplugging the power cord, hold the power cord by the plug head. Never pull by the cord.

2.2 Connecting Input Source Signals

Input source signals can be connected with either of the following cables:

CHAPTER 2: MAKING CONNECTIONS

2.3 Cable management

After connecting the cables to the monitor, use the cable management slot to organize all cables shown below.

Technical line drawing of a computer monitor with cable and stand (no text or symbols)

CHAPTER 3: ON SCREEN DISPLAY MENU

3.1 OSD Menu Tree

Main menu	Submenu	Third menu Range Description
Display Brightness 0-100 Adjust display brightness

ON SCREEN DISPLAY MENU

Main menu	Submenu	Third menu	Range Description
Mode Standard	ard Set to standard mode		mode
	Cinema Set to Cinema mode
	FPS Set to FPS mode
	RTS Set to RTS mode
	Eye Saver Set to Eye Saver mode
	Reture Return to the previous menu
	Exit Exit from the menu
Color Temp.	Cool Set to Cool Color temperature
	Warm Set to Warm Color temperature
	User	Red	0-100	Adjust the red output
		Green	0-100	Adjust the green output
		Blue	0-100	Adjust the blue output
		Return		Return to the Color Temp. menu
		Exit		Exit from the whole menu
	Return Return to the previous menu
	Exit Exit from the menu
Aspect		Auto	Picture Aspect	Automatically adjust picture aspect ratio
		16:9		Set the Picture Aspect to 16:9
		4:3 Set the Picture Aspect		to 4:3
		Return		Return to the previous menu
		Exit		Exit from the menu
Input		VGA	DisplayPort signals	Set the input source to VGA
		HDMI		Set the input source to HDMI
		Return		Return to the previous menu
		Exit		Exit from the menu
		DP Connect DisplayPort signals input.

ON SCREEN DISPLAY MENU

Main menu	Submenu	Third menu Range	Description
Other Power	Off On Automatically	turn off	after saving function of time to Other menu	power for 1 minute
		Off Close the function of time to Other menu		med switch-off
		Return Return		menu
		Exit Exit from the menu
	Gamma Gam	mar1 Set the Gamma1	gamma1
		Gammar2 Set	the Gamma2
		Return Return	to Other menu	menu
		Exit Exit from the menu
	Volume 0-100	Adjust the Volume output
	Adjust	Auto Adjust		Automatically adjust the horizontal/vertical location, focusing and clock of pictures (only for VGA)
		Auto Color		Adjust the white balance of pictures (only for VGA)
		Clock	0-100 Adjust	st the picture clock to reduce vertical line noise (only for VGA)
		Phase	0-100 Adjust	st the picture phase to reduce horizontal noise (only for VGA)
		Return Return	to Other menu	menu
		Exit Exit from the menu
	Return			Return to Other menu
	Exit			Exit from the menu
Reset	Yes			Reset to factory setup
	No			Exit from this function
	Return			Return to the previous menu
	Exit			Exit from the menu
Exit				Exit from the menu

Note: Availability of some menu items depend on the input source signal. If the menu is not available, it is disabled and greyed out.

CHAPTER 4: APPENDIX

4.1 Warning Messages

When any of these warning messages appear, check the following items.

Warning Message Cause Solution
	The LCD display cannot detect the input source signal.	√ Check if the input source is turned ON.√ Check if the signal cable is properly connected.√ Check if any pin inside the cable connector is twisted or broken.
	This warning message box will only show when the menu feature setting is changed for the first time.	• Press the ACCEPT button to continue the setting changes, or press the CANCEL button to disable the setting changes.• Note: The operation may vary from different product models.

4.2 Troubleshooting

Problems Possible	Cause and Solution
The power indicator light is not on	Check if the power is on.Check if the power cord is connected.
Impossible plug-and-play ·	Check if the function of plug-and-play of the device is compatible with PC.Check if the display card is compatible with the plug-and-play function.Check if the signal line 15 pin d joint bent
Dimming picture · Adjust brightness and contrast.
Flickering picture or picture with ripples	There may be electrical appliances or equipment with electronic disturbance.
The power indicator light is on (flickering), but the monitor has no pictures.	Check if the PC power is on.Check if the PC display card is inserted properly.Check if the signal cable of the monitor is correctly connected with the PC.Check the signal cable plug of the monitor and make sure every pin has no bending.Observe the indicator light by pressing the Caps Lock key on the PC keyboard and check if the PC is working.
Color shortage(red, green and blue)	Check the signal cable of the monitor and make sure every pin has no bending.
Picture with color difference(white looks not white)	Adjust RGB color or reselect color temperature.
Screen font blur under VGA signal	Select the “E” to automatically adjust the image.
Screen color error under VGA signal	Select “Auto color” in OSD to correct under the white output screen.

CHAPTER 5: SPECIFICATIONS

5.1 Display Specifications

LH-2402LH-2702
Panel	Panel Type	LED-Backlit TFT LCD (VA Technology)	LED-Backlit TFT LCD (IPS Technology)
	Panel Size 23.8" 27.0"
	Max. Resolution FHD 1920	x 1080 FHD 1920 x 1080
	Pixel Pitch 0.275 mm 0.31	mm
	Brightness 250 cd/m	2	250 cd/m2
	Contrast Ratio 20,000,000	1 20,000,000:1
	Viewing Angle (H/V)	178°/178°	178°/178°
	Display Colour	16.7M	16.7M
	Response Time	5 ms	5 ms
Frequency (H/V)	H Freq.	30 kHz-82 kHz	30 kHz-82 kHz
	V Freq.	50 Hz-75 Hz	50 Hz-75 Hz
Input	DisplayPort	1.2 x 1	1.2 x 1
	HDMI	1.4 x 1	1.4 x 1
	VGA	15-Pin D-Sub x 1	15-Pin D-Sub x 1
Audio	Audio In	Stereo Audio Jack (3.5 mm)	Stereo Audio Jack (3.5 mm)
	Internal Speaker	1W x 2	1W x 2
Power Power Supply	Internal	Internal
	Power Requirements	AC 100-240V, 50/60 Hz	AC 100-240V, 50/60 Hz
	On Mode	17W (On)	17W (On)
	Standby Mode	< 0.5W	< 0.5W
	Off Mode	< 0.3W	< 0.3W
Operating Conditions	Temperature	0°C-40°C (32°F-104°F)	0°C-40°C (32°F-104°F)
	Humidity	20%-85% (non-condensing)	20%-85% (non-condensing)
Storage Conditions	Temperature	-20°C-60°C (-4°F-140°F)	-20°C-60°C (-4°F-140°F)
	Humidity	5%-95% (non-condensing)	5%-95% (non-condensing)
Mounting	VESA FPMPMI	Yes (75 x 75 mm)	Yes (75 x 75 mm)
Stand	Tilt	-5° to 20°	-5° to 20°
Security	Kensington Security Slot	Yes	Yes
Dimensions	w/ base (W x H x D)	541.9 x 502.3 x 200.8 mm (21.3" x 19.8" x 7.9")	613.5 x 524.5 x 200.8 mm (24.2" x 20.7" x 7.9")
	Packaging (W x H x D)	651.0 x 470.0 x 168.0 mm (25.6" x 18.5" x 6.6")	718.0 x 470.0 x 168.0 mm (28.3" x 18.5" x 6.6")
Weight	w/ base	5.0 kg (11.0 lb)	5.9 kg (13.0 lb)
	Packaging 6.4 kg (14.1 lb)	7.5 kg (16.5 lb)

Note: All specifications are subject to change without prior notice.

5.2 Display Dimensions

LH-2402

LH-2702

AG Neovo

Company Address: 5F-1, No. 3-1, Park Street, Nangang District, Taipei, 11503, Taiwan.

Copyright © 2022 AG Neovo. All rights reserved.

LH-2402/LH-2702 Eprel registration number: 1168425/1168427

LH2420/LH2720_UM_V010