Viva Collection HD9370 - Kettle PHILIPS - Free user manual and instructions

Product Type	Electric Kettle
Model	Viva Collection HD9370
Brand	Philips
Capacity	1.7 L
Power	2200 W
Voltage	220-240 V
Frequency	50-60 Hz
Cordless	Yes
Auto Shut-Off	Yes
Boil-Dry Protection	Yes
Concealed Heating Element	Yes
Water Level Indicator	Yes
Lid Type	Wide opening with one-touch button
Filter	Removable anti-scale mesh filter
Material	Stainless steel body and plastic lid
Color	White and silver
Dimensions (L x W x H)	22.0 x 24.0 x 30.0 cm
Weight	1.2 kg
Cable Length	0.75 m
Keep Warm Function	No
Maintenance	Descale regularly with vinegar or citric acid
Safety Features	Boil-dry protection, auto shut-off
Spare Parts Available	Filter, lid, base
Repairability	Repairable by qualified technician; spare parts available online

Frequently Asked Questions - Viva Collection HD9370 PHILIPS

What is the capacity of the Philips Viva Collection HD9370 kettle?

The kettle has a capacity of 1.7 liters, perfect for boiling enough water for several cups of tea or coffee at once.

Does the kettle have automatic shut-off?

Yes, it features auto shut-off that activates after the water reaches boiling point for safety and energy efficiency.

Can I use the kettle without water?

No, the kettle has boil-dry protection that automatically switches it off if there is insufficient water to prevent damage.

How do I clean the kettle?

Unplug and let cool, then wipe with a damp cloth. For descaling, fill with a mixture of water and vinegar or citric acid, boil, let sit, then rinse thoroughly.

Is the heating element concealed?

Yes, the concealed heating element is hidden under the floor of the kettle, making it easier to clean and reducing limescale buildup.

What power does the kettle use?

It operates at 2200 watts for fast boiling, suitable for 220-240V electrical systems.

Does it have a water level indicator?

Yes, there is a clear water level indicator on both sides of the kettle so you can see how much water is inside easily.

Can I replace the filter?

Yes, the anti-scale mesh filter is removable and replaceable. Order a compatible filter online or from Philips service centers.

What is the warranty period?

Typically, Philips offers a 2-year warranty for this model, covering manufacturing defects. Check your local terms.

How long does it take to boil 1 liter of water?

With 2200 watts, it takes approximately 2-3 minutes to boil 1 liter, depending on starting temperature.

USER MANUAL Viva Collection HD9370 PHILIPS

Exterior view of a modern glass water heater with a handle and base (no visible text or symbols)

1 注意事项

Read this important information carefully before you use the appliance and save it for future reference.

Warning

• Avoid spillage on the connector.
• Do not misuse this kettle for other than its intended use to avoid potential injury
• Do not use the appliance if the plug, the mains cord, the base or the kettle itself is damaged. If the mains cord is damaged, you must have it replaced by Philips, a service centre authorised by Philips or similarly qualified persons in order to avoid a hazard.
• This appliance can be used by children aged from 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they

understand the hazards involved. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children aged less than 8 years.

• Children shall not play with the appliance.
- Keep the mains cord, the base and the kettle away from hot surfaces.
- Do not place the appliance on an enclosed surface (e.g. a serving tray), as this could cause water to accumulate under the appliance, resulting in a hazardous situation.
- Unplug the appliance and let it cool down before you clean it. Do not immerse the kettle or base in water or any other liquid.

Caution

- Only connect the appliance to an earthed wall socket.

• Only use the kettle in combination with its original base.
• Never fill the kettle beyond the maximum level indication. If the kettle has been overfilled, boiling water may be ejected from the spout and cause scalding.
• Be careful: the outside of the kettle and the water in it become hot during and some time after use. Only lift the kettle by its handle. Also beware of the hot steam that comes out of the kettle.
• This appliance is intended to be used in household and similar applications such as farm houses, bed and breakfast type environments, staff kitchen areas in shops, in offices and in other working environments and by clients in hotels, motels and other residential type environments.

• Always make sure ingredients are fresh and suitable for cooking before using the product
- Do not use the kettle for food storage in the refrigerator as this may cause damage to the product.

Boil-dry protection

- This kettle is equipped with boil-dry protection: it switches off automatically if you accidentally switch it on with no or not enough water in it. Let the kettle cool down for 10 minutes and then lift the kettle off its base. Then the kettle is ready for use again.

Electromagnetic fields (EMF)

This Philips appliance complies with all standards regarding electromagnetic fields (EMF).

Recycling

Do not throw away the product with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment.

Follow your country's rules for the separate collection of electrical and electronic products. Correct disposal helps prevent negative consequences for the environment and human health.

Guarantee and support

If you need information or support, please visit www.philips.com/support or read the separate worldwide guarantee leaflet.

2 Overview (Fig. 1)

Main unit

① Nourishing kettle lid
② Tea basket holder
③ Nourishing kettle body
④ Power base

Control panel

⑤ Power on/off button
⑥ Program navigation button
⑦ Confirm/OK button
⑧ Program LED indicators

Tea basket

⑨ Tea basket with handle

Stewing pot (HD9370 only)

⑩ Stewing pot storage container
⑪ Stewing pot
⑫ Stewing pot lid
⑬ Stewing pot holder
⑭ Stewing pot container lid

3 Before first use

Thoroughly clean the parts that will come in contact with food before you use the appliance for the first time (see "Cleaning").

Please scan the QR code to get recipes recommended for this product.

4 Use your nourishing kettle (Fig. 2)

Follow the steps below to use your nourishing kettle

1 Add ingredients to the kettle.
2 Add water to the kettle.
- Never fill the kettle beyond the maximum water level indication (1.5 L).
3 Fix the tea basket holder to the kettle.
4 Close the lid.
5 Fix the kettle to the power base.
6 Plug in the appliance.
7 Press the On/Off button to power on the appliance.

- All the program LEDs light up and the LED of “keep warm” program is selected by default.

8 Press program navigation button (< or >) to select a program.

- When a program is selected, the LED of this program will be highlighted.

• See “Preset programs” for details.

9 Press the OK button Ⓥ to start the program.

• The appliance starts processing.

- The LED of the selected program keeps lighting up until processing is completed.

- When processing is complete, the appliance will beep.

10 Press the On/Off button to power off the appliance.

- The appliance will automatically go into “keep warm” mode after Congee, Nutritious soup, Fruit flower tea, or low temperature brew program is completed. It will keep warm for 30 minutes and then power off automatically.

11 Unplug the appliance and remove the kettle from the base.

12 Remove the lid.

13 Remove the tea basket holder.

14 Pour out the water/ingredients/soup from the kettle carefully.

5 Use your tea basket (Fig. 3)

Follow the steps in Fig. 3 to assemble and use your tea basket

For preset programs, see "Preset programs".

Note: Never fill the kettle beyond the maximum level indication for tea.

6 Use your stewing pot (Fig. 4)

Follow the steps in Fig. 4 to assemble and use your stewing pot.

For preset programs, see "Preset programs".

Note: Never fill the kettle beyond the maximum level indication for stewing pot.

7 Cleaning

Always unplug the base before you clean it

Never immerse the kettle or its base in water.

Clean the kettle thoroughly each time after use. Use water and cleaning detergent together with a soft cloth for best results.

Make sure to dry the product properly before putting it away in storage.

Clean the nourishing kettle and the power base

Clean the outside of the kettle and the base with a moistened soft cloth.

Caution: Do not let the moist cloth come into contact with the cord, the plug and the connector of the base.

Descaling the kettle

Depending on the water hardness in your area, scale may build up inside the kettle over time and affect performance of the kettle. Regular descaling makes your kettle last longer, ensures proper function and saves energy.

When scale starts to build up inside the kettle, follow the steps below to descale your kettle:

1 Fill the kettle with water and then add white vinegar.
2 Wait for an hour before rinsing the kettle.
3 Fill the kettle with water again and boil to remove all vinegar.

8 Preset programs

Program name	Program purpose	Auto keep warm mode	Max water level
Keep warm保温	Keep the kettle warm at 70°C for two hours and then power off automatically.	√	1.25 L
Low temperature brew温萃	·Keep the kettle warm at 40°C for 20 minutes.·It is suitable for brewing herbal tea and flower tea. This unique low temperature setting helps to gently release essence of ingredients into water, provide best taste to the drink that can be enjoyed right away.·Note: This program will not boil ingredients to 100°C. Use purified water when preparing the drink.	√	1.25 L
Nutritious soup滋补汤	·Cook ingredients for two hours.·Suitable to process ingredients that requires longer cooking time.	√	1 L
Cangee美颜粥	·Cook ingredients for one hours.·Suitable to process ingredients that requires shorter cooking time.	√	1 L
Fruit tea花果茶	·Boil the drink for 15 minutes.·Suitable to prepare herbal tea, flower tea and fruit tea that need to be boiled and well cooked.	√	1.25 L
Boil water烧水	Boil water to 100°C. 1.5 L	×

English

9 Troubleshooting

Issue Potential solution
Overflow happens during cooking	A large amount of foam might form when cooking certain ingredients and this could lead to overflow. To open the lid during cooking could reduce the amount of foam and decrease the chance of overflow. Make sure ingredients in the kettle do not exceed the maximum level indicated on the product. Adding too many ingredients will lead to overflow and should be avoided.
All LED is on and all the keys have no response other than power key.	Kettle is not on the power base while cooking and you cannot operate your kettle by using keys on the control panel at this moment. When a program is running, if you lift the kettle from its base and put it back within five minute, the selected program will resume and the remaining cooking time will be completed. If it takes longer than five minutes before kettle is put back on the power base, then the previously selected program will be cancelled and you would need to restart the program again.
The kettle beeps four times and switches off automatically.	The kettle activated the boil-dry protection. This kettle is equipped with boil-dry protection. This device automatically switches off the kettle if it is accidentally pressed on when there is no water or not enough water in it. The kettle will switch off and power-on light will go off. Let it cool down. The kettle is ready for use again.
I try to switch on the kettle, but it switches off automatically.