E-1600-20-IP - Intercom VIKING - Free user manual and instructions
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| Product Type | Intercom |
| Brand | Viking |
| Model | E-1600-20-IP |
| Dimensions (H x W x D) | 4.5 x 6.75 x 1.25 in |
| Weight | 1.2 lb |
| Power Supply | 12-24 V DC, 200 mA |
| Audio | Full-duplex handsfree |
| Call Button | Illuminated, programmable |
| Door Release | Integrated relay, dry contact |
| Lighting | Backlit keypad and nameplate |
| Weatherproof | IP65 rated enclosure |
| Mounting | Surface mount or flush mount |
| Wireless | Not applicable (wired) |
| Memory | Non-volatile, up to 10 user codes |
| Programming | Via onboard keypad or remote |
| Maintenance | Clean with soft damp cloth; avoid abrasives |
| Safety | Low voltage; UL listed |
| Spare Parts | Available from Viking authorized dealers |
| Repairability | Field replaceable PCB and microphone |
| Warranty | 2 years limited |
Frequently Asked Questions - E-1600-20-IP VIKING
How do I install the E-1600-20-IP intercom?
Mount the unit at desired height, run CAT5/6 cable for power and communication, and connect to a Viking power supply or PoE switch. Follow wiring diagram in manual.
What power supply is required?
The intercom accepts 12-24 V DC at 200 mA. A Viking model PR-1 or PR-2 is recommended.
How do I program the door release?
Enter programming mode by pressing * # then the master code. Use the keypad to assign a relay output to a button or code. See manual for details.
Why is there no audio from the intercom?
Check power, wiring polarity, and volume level. Ensure the microphone and speaker are not blocked. Test with a known working station.
Can I connect multiple units together?
Yes, the E-1600-20-IP supports daisy-chaining or networked operation with other Viking IP intercoms. Use a Viking LINK system.
How do I reset to factory defaults?
Press and hold the # key while powering up. Release when the LED flashes. This clears all programming.
What is the maximum cable length?
For 12 V DC, up to 500 ft using 18 AWG. For PoE, up to 328 ft per Ethernet standard.
Is the intercom weatherproof?
Yes, it has an IP65 rating, suitable for outdoor use. Avoid direct water spray.
Can I use the intercom with an electric strike?
Yes, the dry contact relay can control an electric strike or maglock. Follow the wiring diagram for external power if needed.
Where can I find spare parts?
Contact Viking authorized dealers or visit vikingelectronics.com. Commonly replaced parts include the microphone, speaker, and PCB.
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