E-60-SS-IP - Intercom VIKING - Free user manual and instructions
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| Product Type | Video Intercom System |
| Model | E-60-SS-IP |
| Brand | Viking |
| Dimensions | 5.5 x 7.0 x 1.5 inches (140 x 178 x 38 mm) |
| Weight | 1.2 lbs (0.54 kg) |
| Power Supply | 12-24 VDC, 1A max |
| Power Consumption | 8W typical |
| Display | 7-inch color LCD, 1024x600 resolution |
| Camera | 2 MP CMOS with IR night vision (up to 10 ft) |
| Audio | Full-duplex, echo cancellation, adjustable volume |
| Door Release | Built-in relay, NO/NC contacts, 1A at 24V |
| Network | Ethernet 10/100 PoE (802.3af) |
| Protocol | SIP 2.0, RTSP, HTTP |
| Intercom Function | Two-way audio and video call, door unlock, motion detection |
| Mounting | Surface mount on wall or door frame |
| Operating Temperature | -35°F to 140°F (-37°C to 60°C) |
| Weather Rating | IP65 (indoor/outdoor use) |
| Maintenance | Clean with soft, dry cloth; avoid harsh chemicals |
| Safety | Low voltage device; follow local electrical codes |
| Spare Parts | Contact Viking authorized dealers; model-specific |
| Repairability | Modular design; user-replaceable camera and circuit board |
| Warranty | 2 years limited |
Frequently Asked Questions - E-60-SS-IP VIKING
How do I install the Viking E-60-SS-IP intercom?
Mount the unit on a flat surface using the provided screws. Connect Ethernet for PoE power and network, or use a separate 12-24V power supply. Wire the door release to the relay terminals. Follow the installation manual for details.
Can I connect the intercom to my existing doorbell?
Yes, the E-60-SS-IP has a built-in relay that can replace or augment your existing doorbell. Connect the doorbell button to the input trigger and the chime to the relay output.
How to set up the Viking E-60-SS-IP on my network?
Connect via Ethernet. Use the default IP or assign a static IP via the web interface. The device supports DHCP by default. Access the settings panel by entering the IP in a browser.
What is the best way to clean the intercom?
Use a soft, lint-free cloth slightly dampened with water. Do not use abrasive cleaners, alcohol, or solvents. Gently wipe the screen and housing.
Why is there no audio from my intercom?
Check volume settings in the web interface. Ensure the microphone isn't muted. Verify SIP server settings if using VoIP. Also inspect the speaker for obstructions. Refer to the troubleshooting section of the manual.
How do I reset the Viking E-60-SS-IP to factory defaults?
Press and hold the reset button on the back of the unit for 10 seconds. The device will reboot and restore factory settings, including the network configuration.
Can I use the intercom with a third-party SIP system?
Yes, the E-60-SS-IP is compatible with standard SIP 2.0 PBX systems. Configure the SIP server address, extension, and credentials in the web interface.
What is the IP rating of this intercom?
The unit is rated IP65, meaning it is dust-tight and protected against water jets. Suitable for outdoor use but avoid direct water spray.
How do I connect a door strike?
Wire the door strike to the relay terminals (COM and NO or NC) on the back panel. Set the relay mode (momentary or maintained) via the web settings.
Where can I find replacement parts or service?
Contact Viking Electronics or an authorized dealer. Provide the model number E-60-SS-IP and describe the part needed (e.g., camera module, main board).
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