K-1900-812L-IP - Intercom VIKING - Free user manual and instructions
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| Product Type | IP Intercom |
| Brand | Viking |
| Model | K-1900-812L-IP |
| Dimensions (H x W x D) | 4.5 x 5.5 x 1.5 inches |
| Weight | 0.5 lb |
| Power Supply | 12-24 VDC or PoE (Power over Ethernet) |
| Communication | Two-way audio and video |
| Door Strike Control | Built-in relay for electric door release |
| Network Interface | 10/100 Base-T Ethernet |
| Camera Resolution | 720p HD |
| Night Vision | Yes, infrared LEDs |
| Weatherproof Rating | IP65 |
| Mounting Type | Surface mount or flush mount (bracket included) |
| Operating Temperature | -30°C to 50°C (-22°F to 122°F) |
| Audio Features | Full duplex, echo cancellation, microphone and speaker |
| Video Features | H.264 compression, local recording to microSD (optional) |
| Maintenance | Wipe with a soft, dry cloth; avoid solvents |
| Safety | Low voltage operation; complies with UL and CE standards |
| Spare Parts and Repairability | Contact Viking support for replacement parts; no user-serviceable components |
| General Information | Includes mounting screws, backplate, and quick start guide |
Frequently Asked Questions - K-1900-812L-IP VIKING
How do I connect the K-1900-812L-IP to my network?
Connect the unit to your network using a standard Ethernet cable. Ensure PoE is available or use the included power adapter. The device will obtain an IP address via DHCP by default. Use the Viking Config Tool to discover and configure the device.
Can I use this intercom with a third-party video doorbell system?
The K-1900-812L-IP supports standard SIP and ONVIF protocols, making it compatible with most IP-based intercom and video management systems. However, custom integration may require configuration via the Viking Setup Tool or API.
How do I adjust the volume of the speaker?
Volume can be adjusted via the built-in web interface or through the Viking Config Tool. There are two separate controls for microphone and speaker gain. Access the device IP address in a browser, navigate to Audio settings, and slide the volume bar.
What should I do if the intercom is not powering on?
First, check the PoE injector or power adapter connections. Verify that the Ethernet cable is properly secured and that the switch is supplying PoE. If using the power adapter, test the outlet. Also, ensure the unit is not in a frozen state; power-cycle by disconnecting power for 10 seconds.
Is the camera weatherproof?
Yes, the K-1900-812L-IP is rated IP65, meaning it is dust-tight and protected against low-pressure water jets. It is suitable for outdoor use in rain and snow, but avoid direct submersion.
How do I reset the device to factory defaults?
Locate the recessed reset button on the bottom of the unit. Use a paperclip to press and hold the button for 10 seconds while the unit is powered. The device will reboot and restore all settings to factory values.
Can I record video footage from the intercom?
Yes, if you insert a microSD card (up to 128 GB) into the slot, the intercom can record video locally. Recording is triggered by motion detection or doorbell press. You can access recordings through the web interface.
How do I program the door strike release?
The door strike relay can be configured via the web interface under Outputs. You can set the activation duration (1-30 seconds) and trigger conditions (e.g., keypress, remote call). Wire the door strike to the two-pin connector labeled 'DOOR'.
What is the maximum cable length for the Ethernet connection?
For reliable performance, use Category 5e or better cable up to 100 meters (328 feet). If longer distances are needed, consider using a network extender or fiber optic converter.
How do I clean the intercom?
Use a soft, lint-free cloth slightly dampened with water or a mild detergent. Do not use abrasive cleaners or solvents. For the camera lens, use a microfiber cloth to avoid scratches.
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