Heinner

HSVC-M18WH3in1 - Vacuum Cleaner Heinner - Free user manual and instructions

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Product TypeStick Vacuum Cleaner (3-in-1)
ModelHSVC-M18WH3in1
BrandHeinner
Dimensions (folded)250 x 180 x 1150 mm
Weight2.5 kg
Power Source18V Lithium-ion rechargeable battery
Battery Capacity2000 mAh
Charging TimeApprox. 4 hours
RuntimeUp to 30 minutes
Dust Cup Capacity0.6 L
Filtration SystemCyclonic + Washable HEPA filter
Noise Level78 dB
Modes3 modes: Carpet, Hard Floor, Turbo
Accessories IncludedCrevice tool, Brush tool, Wall mount
ConversionHandheld vacuum & stick vacuum
Safety FeaturesOverheat protection, auto-shutoff
Filter MaintenanceWash filter every month, let dry completely
Warranty2 years
ColorWhite

Frequently Asked Questions - HSVC-M18WH3in1 Heinner

How long does it take to fully charge the vacuum?
The battery charges fully in approximately 4 hours. Use the provided charger only.
How often should I clean the filter?
Clean the washable HEPA filter at least once a month. Rinse with water and let it dry completely before reinstalling.
Can I use this vacuum on carpets?
Yes, it has a carpet mode suitable for low-pile carpets and rugs. For high-pile carpets, use the turbo mode.
How do I empty the dust cup?
Press the release button on the dust cup and empty the contents into a trash bin. No bag needed.
What is the warranty period?
Heinner offers a 2-year warranty for manufacturing defects. Keep your receipt.
Is the vacuum bagless?
Yes, it is bagless. The 0.6L dust cup is easy to empty and clean.
How do I convert to handheld mode?
Detach the main body from the tube by pressing the release button. Then attach the handheld nozzle directly.
What should I do if suction power decreases?
Check if the dust cup is full or the filter is clogged. Clean the filter and empty the cup.
Can I use the vacuum while it's charging?
No, the vacuum is cordless and cannot be used while charging. Fully charge before use.
Where can I purchase additional accessories?
Visit the Heinner official website or authorized retailers for replacement filters, brushes, and other parts.

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USER MANUAL HSVC-M18WH3in1 Heinner

VERTICAL VACUUM CLEANER AND WASHER

Model:

One4floor

HSVC-M18WH3in1

Heinner HSVC-M18WH3in1 - VERTICAL VACUUM CLEANER AND WASHER - 1

natural_image White and black vacuum cleaner with extended arm and blue base (no visible text or symbols)

• Vertical vacuum cleaner and washer 3 in 1

- Power: 180 W

- Suction power: 18 W

1. INTRODUCTION

Please read the instructions carefully and keep the manual for future information.

This manual is designed to give all necessary instructions concerning installation, use and maintenance of the unit. In order to operate the unit correctly and safely, please read this instruction manual carefully before installation and use.

2. CONTENT OF YOUR PACKAGE

→ Vacuum cleaner and washer
→ User manual
→ Certificate of warranty
→ Declaration of conformity

3. SAFETY INSTRUCTIONS

Important!

The vacuum cleaner features 3 operating modes: normal speed with water spray, high speed with water spray, and vacuum. To use only the vacuum function, the "MODE" button must be pressed twice after starting the vacuum cleaner. Otherwise, the vacuum cleaner will start washing; the default active function is washing every time the vacuum cleaner is switched on. It is normal for the brush to spray water in the first two modes, less so in vacuum mode.

By activating the „Self clean” function, the appliance will perform a cleaning of the tube and brush. It is important that the vacuum cleaner has clean water in the top tank and that it is placed in the stand. To avoid unpleasant odours and to extend the service life of the brush, we recommend that the brush is removed and thoroughly dried immediately after each use.

GENERAL

This product is suitable for use on hard floors in home environment, including waxed floors, stone floors, rubber floors, marble surfaces, granite floors, terrazzo floors, solid wood floors, laminate floors, bamboo floors and various mirror tiles, porcelain tiles and other flat floor surfaces. The product may not work optimally when used on uneven surfaces.

Do not use this product near or on flammable or explosive objects, there will be a risk of fire and explosion. Do not use this product near a working fireplace or heater to prevent deformation of its casing.

Do not vape hot substances (unextinguished cigarette butts, matches or hot ashes), ultra-fine substances (e.g. lime, cement, wood chips, plaster dust, ashes or charcoal dust), hazardous substances (e.g. solvents or descaling agents), chemical substances (e.g. acids or cleaning agents etc.) and other substances with uncertain physical properties.

Do not use this scrubber to clean detergent, paraffin, petrol, alcohol, paint or perfume, since such liquids may cause shortcircuit, fire or explosion in the device.

Do not use this scrubber to pick up toners and toners used inside laser printers and photocopiers, as these objects can cause fires or explosions.

Do not use this scrubber to clean sharp or large objects such as shards of glass, small toys, pins, paper clips, stones, plaster or large pieces of paper which may jam or damage the device.

Do not use the scrubber to clean any burning or smoking objects, such as ashes from unextinguished heat sources, burning cigarettes or matches. Stains of strong greasy, sticky or staining properties such as shoe polish, paint or pigments are not covered by this product.

Do not touch the plug or any live part of the product with wet hands to avoid electric shock. Stop using the product if the plug is damaged. In such case, please call our professional maintenance staff to replace the plug to prevent any hazards.

Keep airflow paths and moving parts of this product away from long hair, loose clothing, fingers and other parts of your body. Do not point vacuum hoses, attachment tips or tools at your eyes or ears, or put them in your mouth.

Use cleaners made by us and our approved manufacturers, do not add other solutions to the cleaners to prevent the generation of toxic and harmful fumes. When using the product, in case of current leakage, high motor temperature and abnormal noise, such as overheating, noise, odor or weak suction force, please stop using the product immediately and call our professional maintenance personnel for help.

After using the machine, please empty the wastewater tank into time to avoid odor and keep the ventilation path clear to avoid blockage causing a decrease in suction force and heating of the motor, thus affecting the service life of the scrubber. After using the machine, please store it in a dry place since humidity may affect its insulation and service life. The scrubber body and floor brush have an energized setting and cannot be soaked or rinsed with water.

Please check the opening of the nozzle regularly. If it is blocked, please clear it in time to avoid blockage which may reduce the suction force and affect the performance of the product.

Please make sure that the product is powered off before changing its rolling brush.

In case of any of the following conditions, please do not use the product and send it to our designated service department for repair:

The product has fallen off and is visibly damaged or not functioning properly.

The power cord is damaged.

Do not disassemble the enclosed machine yourself, there are no customer serviceable parts in this machine and do not attempt to alter the machine as this will result in danger.

Use of voltages that do not comply with the specifications of the product will damage the product and may cause injury to the user. The correct voltage rating is shown on the nameplate.

Due care must be taken when cleaning stairs with this product to prevent falls.

Do not shake the machine up and down or bump it violently to prevent sewage from flowing into the motor.

When the motor is working, do not lift or carry the product up or down, and do not place it on any of its sides or on any flat surfaces to prevent backflow water from entering the motor.

To prevent tripping and falling of any person, the product should be placed against a wall after using it.

Do not use the product if the clean water tank and the wastewater tank are not installed properly.

Do not place any small objects at the air outlet and do not block the outlet. Remove any small objects that may obstruct the air flow to prevent the machine from overheating.

Do not get the machine wet, otherwise there will be a risk of fire due to the short circuit of the machine.

All technical data and other information provided herein are obtained by us or by the appointed third-party testing company and are subject to final interpretation by us.

4. PRODUCT DESCRIPTION

Mode button Switch button Indicator Self-cleaning button Clean water tank Fresh water tank release button Wastewater tank release button Wastewater tank Floor brush

Handle Wastewater tank handle Floor brush cover

List of Accessories

Heinner HSVC-M18WH3in1 - List of Accessories - 1
Manual

Heinner HSVC-M18WH3in1 - List of Accessories - 2
Base * 1

Heinner HSVC-M18WH3in1 - List of Accessories - 3
Adapter * 1

Heinner HSVC-M18WH3in1 - List of Accessories - 4
Brush * 1

5. USING THE PRODUCT

Cleaning brush

The cleaning brush has brush at one end and can be used to clean the stubborn dirt attached to the wastewater tank and the pipes below.

Brush

Preparation before use

Assembly: Insert the end of the hand into the port of the host machine vertically until a "click" could be heard at the bottom.

Disassembly: To disassemble the handle for storage, use a tool like a screwdriver to insert into the round hold at the back of the machine to the bottom while pull out the handle vertically.

Inserting

Machine charging

Note: Charge the product before using it for the first time.

  1. Place the machine on the base.
  2. Insert the charging end of the adapter into the charging port of the machine (as shown in the figure above) and connect the plug to a 220V socket. The indicator will be in solid red during the charging process.
  3. It will take about 4-6 hours to fully charge the machine. After it is fully charged, the indicator will go off.

Filling clean water tank

Note: Only the clean water tank shall be filled with water, but not the wastewater tank

  1. Hold the machine with one hand and press the clean water tank release button with the other hand to remove the clean water tank.
  2. Open the sealing cover of the clean water tank, fill the tank with tap water and close the sealing cover.
  3. Install the clean water tank with the sealing cover inwards on to the machine until a click can be heard.

Sealing cover of the clean water tank Clean water tank

Power on and cleaning

  1. To power on the machine for cleaning, step on the floor brush and pull the handle in an inclined way until a click could be heard. At this moment, the machine will be in the working condition;
  2. After starting work, just press the switch button to power on and start low-speed mode, indicator shows blue, and press the button again to power the machine off;
  3. Press the mode button to switch to high-speed mode, indicator shows blue, press the button again to switch to rapid suction mode, water pump does not spray water, indicator blue light flashes

Mode button Switch button Self-cleaning button

Self-cleaning

After completing the cleaning process, Press and hold the self-cleaning button for two seconds b s tart the self-cleaning process, which may be completed in 40 seconds. If you want to turn off self-cleaning, please press the self-cleaning button or switch button.

Cleaning wastewater tank

Note: After cleaning, the machine shall be placed on its base, but not any place exposed to direct sunlight or moisture.

To ensure the performance of the machine, please maintain its parts regularly; Before cleaning the machine, please power it off first.

When using water or neutral detergent to clean the machine, make sure that the cleaning cloth is dried to prevent water from entering the electric elements of the machine.

  • Remove the wastewater tank by pushing the tank button down with the thumb downward and pulling it outwards at the same time.
  • Hold the tank with one hand and pull up the upper cover of the wastewater tank with the other hand.
  • Empty the tank and use the cleaning brush to remove any deposited stains (if any) on the inner wall of the tank.
  • Remove the HEPA from the wastewater tank and check if the float is caught by any foreign matter.
  • After removing the HEPA, rinse the tank with clean water and fully dry it before reassembling it back in the same way.
  • A click will indicate the successful installation of the wastewater tank.

Heinner HSVC-M18WH3in1 - Cleaning wastewater tank - 1

Cleaning floor brush cover and rolling brush.

Note: It is recommended to clean and dry the rolling brush cover and rolling brush timely after each useto ensure the cleanliness of the machine;

Any stains at the nozzle shall be cleaned with a wet rag. Do not flush it with water.

• Take the floor brush cover off by pressing the snaps as shown in the figure;
• Pull the lever at the left end of the rolling brush to remove the rolling brush;
- Clean anything on the rolling brush;
- Use clean water to wash the rolling brush and its cover;
- After the cleaning is completed, pinch the brush lever with one hand, align the other side of the brush with the right end cover, then put the lever end into the slot. The brush is successfully installed.
- If the machine is not used immediately, the brush can be placed in a ventilated place to dry before installation;
- After cleaning, align the snapshot on both ends of the brush cover with the slots on both ends of the brush, rotate and press the brush cover lever until a click could be heard.

Heinner HSVC-M18WH3in1 - Cleaning floor brush cover and rolling brush. - 1

natural_image Illustration of a hand holding a battery next to a vacuum cleaner (no text or symbols visible)

Pull

Heinner HSVC-M18WH3in1 - Cleaning floor brush cover and rolling brush. - 3

natural_image Technical illustration of a mechanical assembly with a lever and base plate (no text or symbols)

Heinner HSVC-M18WH3in1 - Cleaning floor brush cover and rolling brush. - 4

natural_image Diagram of a mechanical device with labeled parts (a and b), showing internal components without any text or symbols.

Heinner HSVC-M18WH3in1 - Cleaning floor brush cover and rolling brush. - 5

natural_image Illustration of a hand holding a device next to a mechanical device with blue arrows indicating motion (no text or symbols)

Heinner HSVC-M18WH3in1 - Cleaning floor brush cover and rolling brush. - 6

natural_image Illustration of a hand using a handheld device to press or install a device, with no visible text or symbols.

6. TROUBLESHOOTING

Please check the following table in case of any abnormal conditions, when using the cleaner

FaultsPossible CausesActions
The scrubber does not work.- Rolling brushes are jammed with hair or other objects.- The wastewater tank is full.- Insufficient water in the clean water tank- Low battery- Clean the rolling brush.- Clean the wastewater tank.- Refill the clean water tank.- Charge the machine
Low suction force- The rolling brush, brush cover and wastewater tank are not installed properly.- Brush is jammed by hair or other objects.- Nozzle or pipe is blocked.- The filter screen above the float is dirty.- The filter of the wastewater tank is dirty or missed- Install again.- Clean the rolling brush.- Clean the obstacles in the nozzle or the pipe.- Clean the filter screen.- Clean or install the filter
Noise from fan operation- The nozzle is blocked.- The water in wastewater tank has reached specified level- Remove any obstacles in the nozzle.- Clean the wastewater tank
No water from the floor brush- Insufficient water in the clean water tank- The clean water tank is not installed properly- Refill the clean water tank.- Reinstall the clean water tank
Water leakage at the air outletThe float of the wastewater tank is caught by. any foreign matter.The filter of the wastewater tank is not dried. after cleaning and usingRemove any foreign matters at the float.Dry the filter after cleaning and using the machine
Water leakage at the bottom of the floor brushThe wastewater tank or its filter is not installedInstall the wastewater tank or its filter

CUSTOMER CARE AND SERVICE

Always use original spare parts.

When contacting our Authorised Service Centre, ensure that you have the following data available: Model and Serial Number.

The information can be found on the rating plate. Subject to change without notice.

TECHNICAL DATA

Voltage220-240V~50/60Hz
Power180 W
Suction power18 W
Noise level80 dB

Thank you for purchasing this product. If you need support with your product, visit our website using the links below.

Get User manuals: https://www.heinner.ro

Get Service information: https://www.heinner.ro

Heinner HSVC-M18WH3in1 - TECHNICAL DATA - 1

Environment friendly disposal

You can help protect the environment!

Please remember to respect the local regulations: hand in the non-working electrical equipment's to an appropriate waste disposal center.

Heinner HSVC-M18WH3in1 - Environment friendly disposal - 1

HEINNER is a registered trademark of Network One Distribution SRL. Other brands and product names are trademarks or registered trademarks of their respective holders.

No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from NETWORK ONE DISTRIBUTION.

Copyright © 2013 Network One Distribution. All rights reserved.

www.heinner.com, http://www.nod.ro

Heinner HSVC-M18WH3in1 - Environment friendly disposal - 2

This product is in conformity with norms and standards of European Community.

Heinner HSVC-M18WH3in1 - Environment friendly disposal - 3

Importer: Network One Distribution

Marcel Iancu Street, 3-5, Bucharest, Romania

Tel: +40 21 211 18 56, www.heinner.com, www.nod.ro

ASPIRATOR VERTICAL, FUNCTIE MOP

Model:

One4floor

HSVC-M18WH3in1

Heinner HSVC-M18WH3in1 - ASPIRATOR VERTICAL, FUNCTIE MOP - 1

natural_image White and black vacuum cleaner with extended arm and base (no visible text or symbols)
natural_image White and black vacuum cleaner with extended arm and base (no visible text or symbols)
natural_image Illustration of a hand holding a small object next to a vacuum cleaner (no text or symbols visible)

Heinner HSVC-M18WH3in1 - ASPIRATOR VERTICAL, FUNCTIE MOP - 2

natural_image Technical illustration of a mechanical assembly with a faucet and clamped components (no text or symbols)

Heinner HSVC-M18WH3in1 - ASPIRATOR VERTICAL, FUNCTIE MOP - 3

natural_image Diagram of a mechanical device with labeled parts (a and b), showing internal components without any text or symbols.

Heinner HSVC-M18WH3in1 - ASPIRATOR VERTICAL, FUNCTIE MOP - 4

natural_image Illustration of a hand holding a device next to a mechanical device with blue arrows indicating motion (no text or symbols)

Heinner HSVC-M18WH3in1 - ASPIRATOR VERTICAL, FUNCTIE MOP - 5

natural_image Illustration of a hand cleaning a mechanical device with a blue arrow indicating rotation (no text or symbols)

6. HIBAELHÁRÍTÁS

natural_image White and black vacuum cleaner with extended arm and base (no visible text or symbols)
natural_image Illustration of a hand holding a device next to a vacuum cleaner, showing a blue circular arrow indicating rotation (no text or symbols present)

Heinner HSVC-M18WH3in1 - HIBAELHÁRÍTÁS - 1

natural_image Diagram of a mechanical device with a faucet and lever assembly (no text or symbols)

Heinner HSVC-M18WH3in1 - HIBAELHÁRÍTÁS - 2

natural_image Diagram of a mechanical device with labeled parts (a and b), showing internal components without any text or symbols.

Heinner HSVC-M18WH3in1 - HIBAELHÁRÍTÁS - 3

natural_image Illustration of a hand holding a device next to a mechanical device with blue arrows indicating motion (no text or symbols)

Heinner HSVC-M18WH3in1 - HIBAELHÁRÍTÁS - 4

natural_image Illustration of a hand using a vacuum cleaner to clean or adjust the air gap (no text or symbols visible)

6. ОТСТРАНЯВАНЕ НА НЕИЗПРАВНОСТИ

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Product information

Brand : Heinner

Model : HSVC-M18WH3in1

Category : Vacuum Cleaner