MRT-327 - Intercom RTS - Free user manual and instructions
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| Product Type | Intercom System |
| Brand | RTS |
| Model | MRT-327 |
| Dimensions (approx.) | 150 mm × 80 mm × 30 mm (height x width x depth) |
| Weight (approx.) | 200 g |
| Power Supply | 12V DC, 500 mA (adapter included) |
| Main Functions | Two-way audio communication, door release, call button, night vision (if camera equipped), volume control |
| Connection Type | Wired (2-wire or 4-wire standard) |
| Number of Inner Stations | Up to 2 units, expandable |
| Outdoor Unit Material | Aluminum alloy with weatherproof coating |
| Outdoor Unit Camera | 1/4" CMOS, 640×480 resolution, IR LEDs for night vision |
| Audio | Full-duplex, noise reduction |
| Operating Temperature | -10°C to 50°C |
| Maintenance & Cleaning | Wipe with a soft, dry cloth. Do not use solvents or abrasive cleaners. |
| Safety | Low voltage (SELV) - safe for indoor use. Keep away from water. |
| Spare Parts & Repairability | Contact RTS customer service for replacement parts. Repairs should be carried out by qualified personnel. |
| Package Contents | Indoor monitor, outdoor panel, power adapter, screws, user manual |
| Warranty | 2 years |
Frequently Asked Questions - MRT-327 RTS
How do I install the RTS MRT-327 intercom system?
Installation involves mounting the outdoor unit near the entrance and connecting it to the indoor monitor via the provided wiring. Detailed steps are in the user manual. Ensure power is off during installation.
What should I do if the intercom has no sound?
Check the volume control on the indoor monitor. Ensure all connections are secure and the power adapter is plugged in. If the issue persists, test the outdoor unit by pressing the call button. Refer to the troubleshooting section of the manual.
Can I expand the system to include more indoor monitors?
Yes, the MRT-327 supports up to two indoor monitors. Additional units can be purchased separately and connected in parallel. Consult the manual for wiring diagrams.
How does the door release function work?
When a visitor presses the call button, you can unlock the door by pressing the door release button on the indoor monitor. This sends a signal to the outdoor unit to trigger an electric strike release (not included).
Is the outdoor unit weatherproof?
Yes, the outdoor panel is designed with an aluminum alloy casing and weatherproof coating to withstand rain and dust. Avoid direct exposure to extreme conditions.
How do I clean the intercom system?
Use a soft, dry cloth to wipe both units. For stubborn dirt, slightly dampen the cloth with water. Do not use solvents, alcohol, or abrasive cleaners.
What power supply is needed?
The system operates on 12V DC with a 500 mA adapter (included). Never use a different voltage as it may damage the device.
Why is the night vision not working?
Night vision relies on infrared LEDs which activate automatically in low light. Ensure the outdoor unit has a clear view and the lens is clean. If still not working, check power supply.
Can I mount the indoor monitor on the wall?
Yes, the indoor monitor comes with a mounting bracket and screws. Drill holes according to the template in the manual. Ensure the wall can support the weight.
How long is the warranty?
The RTS MRT-327 comes with a 2-year warranty covering manufacturing defects. Keep your purchase receipt for warranty claims.
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