SX-343IR - Security Camera Ernitec - Free user manual and instructions

Product Type	Full HD Multi-Streams Mini Rugged Dome IP Camera
Image Sensor	1/3" Progressive Scan CMOS
Effective Resolution	Up to 4M (2688 x 1512)
Video Compression	H.264 Baseline / Main / High Profile + MJPEG
Dual Streaming	Full HD 1080P Real Time + D1 Real Time
Wide Dynamic Range	True WDR (120dB)
Noise Reduction	3DNR / 2DNR
Day/Night Function	True Day/Night with ICR
IR LED Range	Up to 45 meters
Lens	Motorized zoom and focus (optional), vari-focal or AF models
Power Supply	DC 12V / AC 24V / PoE (IEEE 802.3af)
Connectors	RJ-45 (PoE), BNC analog output, RS-485, Alarm I/O, Audio I/O
Local Storage	SD card slot
Weatherproof Rating	IP66
Protocol Support	ONVIF Profile S
Smart Event Detection	Motion detection, tampering alarm, network failure, periodical event, manual trigger, audio detection
Privacy Mask	Yes
Image Rotation	Vertical view mode (90° rotation)
Default IP Address	192.168.0.250
Default Login	Username: Admin, Password: 1234
Package Contents	Camera, 2-pin terminal block, BNC cable, self-tapping screws (x2), plastic anchors (x2), quick guide, USB stick with software
Regulatory Compliance	FCC Part 15, WEEE, RoHS

Frequently Asked Questions - SX-343IR Ernitec

What is the default IP address of the camera?

The default IP address is 192.168.0.250.

How do I log into the camera for the first time?

Use the DeviceSearch.exe software from the supplied USB stick to locate the camera. Then double-click to open a web browser. Enter default username Admin and password 1234.

Can I power the camera using PoE?

Yes, the camera supports PoE (IEEE 802.3af). You need a PoE switch or injector.

How do I reset the camera to factory settings?

Press and hold the Default button (located near the connectors) for at least 20 seconds using a proper tool to reboot the camera to factory defaults.

What video resolutions are supported?

The camera supports up to 4M (2688x1512) at 25 fps in H.264. Dual streaming includes Full HD 1080P and D1.

How far can the IR LEDs see?

The IR LED module provides working distance up to 45 meters.

Is the camera weatherproof?

Yes, it is rated IP66 for outdoor use.

Can I record video locally?

Yes, the camera has an SD card slot for local recording. Avoid 24/7 continuous recording to extend SD card life.

How do I adjust zoom and focus?

For motorized lens models, use the function buttons on the Home page of the web interface. For vari-focal models, adjust manually as described in the installation guide.

What should I do if the ActiveX control does not install?

Check Internet security settings: set security level to Default or enable ActiveX controls and plug-ins in the browser. Refer to the manual for detailed steps.

USER MANUAL SX-343IR Ernitec

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Ernitec

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Caution and Preventive Tips

Important Information

Before proceeding, please read and observe all instructions and warnings in this manual. Retain this manual with the original bill of sale for future reference and, if necessary, warranty service. When unpacking your unit, check for missing or damaged items. If any item is missing, or if damage is evident, DO NOT INSTALL OR OPERATE THIS PRODUCT. Contact your dealer for assistance.

• Handle with care, do not drop the unit
• Mount the unit in an equipment rack or place it on a solid, stable surface
• Indoor use only. Do not place the unit in a humid, dusty, oily, or smoky site
• Do not place it in an area with poor ventilation or in an area close to fire or other sources of heat. Doing so may damage the unit as well as cause fire or an electric shock
• When cleaning is necessary, shut down the system and unplug the unit from the outlet before uncovering the top cover. Do not use liquid cleaners or aerosol cleaners. Use only a damp cloth for cleaning
• Always shut down the system prior connecting or disconnecting accessories, with the exception of USB devices

Copyright

Under copyright laws, the contents of this user manual may not be copied, photocopied, translated, reproduced or reduced to any electronic medium or machine-readable format, in whole or in part, without prior written permission of the company.

Important Information

Before proceeding, please read and observe all instructions and warnings in this manual. Retain this manual with the original bill of sale for future reference and, if necessary, warranty service. When unpacking your unit, check for missing or damaged items. If any item is missing, or if damage is evident, DO NOT INSTALL OR OPERATE THIS PRODUCT. Contact your dealer for assistance.

Regulation

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Symbol of a trash bin with crossed lines indicating no waste or restriction, plus a solid black bar below (no text or symbols present)

This symbol on the product or on its packaging indicates that this product shall not be treated as household waste in accordance with Directive 2002/96/EC. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By proper waste handling of this product you ensure that it has no negative consequences for the environment and human health, which could otherwise be caused if this product is thrown into the garbage bin. The recycling of materials will help to conserve natural resources.

For more details information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

This symbol intends to alert the user to the presence of unprotected "Dangerous Voltage" within the product's enclosure that may be strong enough to cause a risk of electric shock.

This symbol intends to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Compliance is evidenced by written declaration from our suppliers, assuring that any potential trace contamination levels of restricted substances are below the maximum level set by EU Directive 2002/95/EC, or are exempted due to their application.

Table of Contents

1. Overview 4

1.1 Features 4
1.2 Package Contents 5
1.3 Dimensions....6
1.4 Connectors 7

1. Camera Cabling 8

2.1 Connect Power 8
2.2 Connect Ethernet Cable 8
2.3 Connect Alarm I/O 8

1. System Requirements......8
2. Access Camera 10
3. Setup Video Resolution....15
4. Configuration Files Export / Import 16
5. Tech Support Information......17

7.1 Delete the Existing Viewer 17
7.2 Setup Internet Security 18

Appendix: Technical Specifications

1. Overview

The Full HD Multi-Streams Mini Rugged Dome IP Camera is an easy setup camera with PoE supported to reduce complicated cabling without sacrificing performance. Quad Streams Compression (H.264 Baseline / Main / High Profile + MJPEG) are supported for efficient bandwidth and storage management. Up to 4M resolution is offered for providing high definition images. For dark environments, the camera has incorporated WDR, 3DNR and Day / Night ICR technologies to capture clear images in lowlight conditions.

The compact outlook design of the camera is ideal for hard surface mount installation, and the conduit enables waterproof cabling in outdoor environments. Meanwhile, the modularized design of the camera makes the installation even easier by directly snapping on the camera module after housing installation.

1.1 Features

• 1/3" Progressive Scan CMOS Sensor
- Dual Streaming- Full HD 1080P Real Time + D1 Real Time
- Quad Streams Compression- H.264 Baseline / Main / High Profile + MJPEG
• Multi-language Support
- Smart Event Function-Motion Detection / Network Failure Detection / Tampering Alarm / Periodical Event / Manual Trigger / Audio Detection
- Remote Zoom & Focus (Motorized Lens and AF Lens)*
• True Wide Dynamic Range (120dB)
- Privacy Masks
• 3D Noise Reduction / 2D Noise Reduction
• Vertical View Mode (Image rotation by 90 degrees)
- Smart IR Mode
• True Day / Night (ICR)
• IR LED Module (working distance up to 45 m)
- SD Card Support
- BNC Analog Output
- RS-485 Support
• Weatherproof (IP66 International)
• ONVIF Profile S Support
(*) Optional

1.2 Package Contents

Please check the package containing the following items listed below.

Full HD Multi-StreamsMini Rugged Dome IP Camera
2-Pin Power Terminal Block	BNC Analog Cable Included
Self Tapping Screws (x2)	Plastic Screw Anchors (x2)
Quick Guide	USB Stick(bundled software and documentation)

1.3 Dimensions

The dimensions of the camera are shown below.

Unit: mm

1.4 Connectors

The diagram below shows the default button and various connectors of the camera. Definition for each connector is given as follows.

No.	Connector	Pin	Definition		Remarks
1	RJ-45	-	For network and PoE connections
2	BNC*	1	BNC		For analog video output
		2	GND
3	Power (DC 12V / AC 24V)	1	DC 12V	AC 24V 1	Power connection
		2	GND	AC 24V 2
4	RS-485	1	D+		RS-485 connection
		2	D-
		3	GND
5	Default Button	-	Press the reboot button with a proper tool for at least 20 seconds to reboot the camera.
6	Alarm & Audio I/O	1	Audio In L		Audio In
		2	Audio In R
		3	GND
		4	Audio Out L		Audio Out
		5	Audio Out R
		6	Alarm Out +		Alarm connection
		7	Alarm Out -
		8	Alarm In +
		9	Alarm In -
7	SD Card Slot	-	Insert the SD card into the card slot to store videos and snapshots. Do not remove the SD card when the camera is powered on.

*Please contact the manufacturer for the compatible BNC cable.

NOTE: It is not recommended to record with the SD card for 24/7 continuously, as it may not be able to support long term continuous data read/write. Please contact the manufacturer of the SD card for information regarding the reliability and life expectancy.

2. Camera Cabling

Before users connect cables, make sure that all cables and the power adaptor are placed in dry and well-waterproofed environments, e.g. waterproof boxes. The purpose is to prevent moisture accumulation inside the camera and moisture penetration into cables, which might lead to device breakdown. Please refer to the following sections for camera connection.

2.1 Connect Power

For power connection, please refer to section Connectors. Alternatively, users can power the camera by PoE if a Power Sourcing Equipment (PSE) switch is available. Please refer to the section below for Ethernet cable connection.

NOTE: If PoE is used, make sure PSE is in use in the network.

2.2 Connect Ethernet Cable

To have best transmission quality, cable length shall not exceed 100 meters. Connect one end of the Ethernet Cable to the RJ-45 connector of the camera, and plug the other end of the cable to the network switch or PC.

NOTE: In some cases, Ethernet crossover cable might be needed when connecting the IP camera directly to PC.

Check the status of the link indicator and activity indicator LEDs. If the LEDs are unlit, please check the LAN connection.

Green Link Light indicates good network connection. Orange Activity Light flashes for network activity indication.

2.3 Connect Alarm I/O

The camera supports one alarm input and one relay output for alarm application. Refer to section Connectors for pin definitions.

3. System Requirements

To perform the IP camera via web browser, please ensure the PC is in good network connection, and meet system requirements as described below.

Items	System Requirement
Personal Computer	1. Intel® Pentium® M, 2.16 GHz orIntel® CoreTM2 Duo, 2.0 GHz2. 2 GB RAM or more
Operating System	Windows VISTA / Windows XP / Windows 7
Web Browser	Microsoft Internet Explorer 6.0 or laterFirefoxChromeSafari
Network Card	10Base-T (10 Mbps) or 100Base-TX (100 Mbps) operation
Viewer	ActiveX control plug-in for Microsoft IE

4. Access Camera

For initial access to the IP camera, users can search the camera through the installer program: DeviceSearch.exe, which can be found in "DeviceSearch" folder in the supplied CD.

Accessing the Camera by Device Search Software

Step 1: Double click on the program Device Search.exe.

1.

Step 2: After its window appears, click on the button on the top. All the finding IP devices will be listed in the page.

Step 3: Find the camera in the list by its IP address and click on it. The default IP address of the camera is: 192.168.0.250.

2.

Step 4: The default IP address of the camera may not be in the same LAN as the IP address of the PC. If so, the IP address of the camera needs to be changed. Right click on the camera and click . Meanwhile, record the MAC address of the camera for future identification.

3.

Step 5: The page will come out. Select and click down the page. The camera will be assigned with a new IP address.

Step 6: Click on the Note of setting change. Wait for one minute to research the camera.

Step 7: Click on the button to re-search all the devices. Find the camera in the list by its MAC address. Then double click or right click and select to access the camera directly via a web browser.

Step 8: A prompt window requesting for default username and password will appear. Enter the default username and password shown below to login to the camera.

Login ID	Password
Admin	1234

NOTE: ID and password are case sensitive.

NOTE: It is strongly advised that administrator's password be altered for the security concerns. Refer to the Full HD Multi-Streams IP Camera Menu Tree in the supplied CD for further details.

Installing Viewer Software Online

For the initial access to the IP camera, a client program, Viewer, will be automatically installed to the PC when connecting to the camera.

If the web browser doesn't allow Viewer installation, please check the Internet security settings or ActiveX controls and plug-ins settings (refer to section Setup Internet Security) to continue the process.

The Information Bar (just below the URL bar) may come out and ask for permission to install the ActiveX Control for displaying video in browser. Right click on the Information Bar and select to allow the installation.

The download procedure of Viewer software is specified as follows.

Step 1: In the Viewer installation window, click on to start installation.

4.

Step 2: The status bar will show the installation progress. After the installation is completed, click on to exit the installation process.

5.

Step 3: Click on to close the Viewer installation page.

Once the Viewer is successfully installed, the Home page of the IP camera will be shown as the figure below.

Vari-focal Lens Models

Motorized Lens Models

AF Lens Models

> Zoom and Focus Adjustment (Motorized Lens / AF Lens Models Only)

The live image will be displayed on the Home page when the camera is successfully accessed. If zoom or focus is not at the desired position, please use the function buttons on the Home page for adjustment. Refer to the Full HD Multi-Streams IP Camera Menu Tree in the supplied CD for more details about the function buttons.

NOTE: For vari-focal lens models, please refer to the Full HD MultiStreams Mini Rugged Dome IP Camera Installation Guide in the supplied CD to adjust zoom and focus.

5. Setup Video Resolution

Users can setup video resolution on Video Format page of the user-friendly browser-based configuration interface.

Video Format can be found under this path: Streaming> Video Format.

The default value of video resolution is as below in dual stream.

4M	H.264- 2688 x 1512 (25 fps) + H.264- 720 x 576 (25 fps)

For more details about the combinations of video resolution, please refer to the Full HD Multi-Streams IP Camera Menu Tree in the supplied CD.

6. Configuration Files Export / Import

To export / import configuration files, users can access the Maintenance page on the user-friendly browser-based configuration interface.

The Maintenance setting can be found under this path: System>Maintenance.

Users can export configuration files to a specified location and retrieve data by uploading an existing configuration file to the camera. This is especially convenient to make multiple cameras having the same configuration.

Export

Users can save the system settings by exporting the configuration file (.bin) to a specified location for future use. Click on the button, and the popup File Download window will come out. Click on and specify a desired location for saving the configuration file.

>Upload

To upload a configuration file to the camera, click on to select the configuration file, and then click on the button for uploading.

7. Tech Support Information

This chapter will introduce how to delete previously-installed Viewer in the PC and how to setup the Internet security.

7.1 Delete the Existing Viewer

For users who have installed the Viewer in the PC previously, please remove the existing Viewer from the PC before accessing to the IP camera.

Deleting the Viewer

In the Windows , activate , and then double click on . In the list, select and click on the button to uninstall the existing Viewer.

Deleting Temporary Internet Files

To improve browser performance, it is suggested to clean up all the files in the Temporary Internet Files. The procedure is as follows.

Step 1: Click on the tab on the menu bar and select .

6.

Step 2: Click on the button under the section.

Step 3: In the appeared window, tick the box beside the and click on to start deleting the files.

7.2 Setup Internet Security

If ActiveX control installation is blocked, please either set Internet security level to default or change ActiveX controls and plug-ins settings.

Internet Security Level: Default

Step 1: Start the Internet Explorer (IE).

Step 2: Click on the tab on the menu bar and select .

Step 3: Click on the tab, and select zone.

Step 4: Down the page, click on the button and click on to confirm the setting. Close the browser window, and restart a new one later to access the IP camera.

ActiveX Controls and Plug-ins Settings

Step 1: Repeat Step 1 to Step 3 of the previous section above.

Step 2: Down the page, click on the button to change ActiveX controls and plug-ins settings. The Security Settings window will pop up.

Step 3: Under , set ALL items (as listed below) to or . Please note that the items vary by IE version.

ActiveX controls and plug-ins settings:
7. Binary and script behaviors.
8. Download signed ActiveX controls.
9. Download unsigned ActiveX controls.
10. Allow previously unused ActiveX controls to run without prompt.
11. Allow Scriptlets
12. Automatic prompting for ActiveX controls.
13. Initialize and script ActiveX controls not marked as safe for scripting.
14. Run ActiveX controls and plug-ins.
15. Only allow approved domains to use ActiveX without prompt.
16. Script ActiveX controls marked safe for scripting*.
17. Display video and animation on a webpage that does not use external media player.

Step 4: Click on to accept the settings. A prompt window will appear for confirming the setting changes, click to close the Security Setting window.

Step 5: Click on to close the Internet Options screen.

Step 6: Close the browser window, and restart a new one later to access the IP camera.