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USER MANUAL CLT-9930 SANYO
Charge the handset battery pack for 15 hours before using your cordless handset for the first time.
www.sanyocanada.com
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Introduction
Congratulations on your purchase of the CLT-9930 cordless telephone.
This phone is designed for reliability, long life, and outstanding performance utilizing the latest in 900 MHz Digital Spread Spectrum technology.
Note: Some illustrations in this manual may differ from the actual unit for explanation purposes.
Features
● 900 MHz Digital Spread Spectrum Technology
● Lighted Handset Keypad
● 10-Number Memory Dialing
● Last Number Redial
● 7-Day Standby Battery Life/6-Hour Talk Time
● 20-Channel Auto/Manual Scan
● Pulse/Tone Dialing
● Page/Handset Locator
● Handset Earpiece and Ringer Volume Control
● Belt Clip and Headset Jack
● Wall-Mountable
● Hearing Aid Compatible
● HandsFree Speakerphone in the handset
900-MHz Digital Spread Spectrum Technology utilizes a “wider frequency band” vs. a “single narrow band” used in standard digital transmissions. The result is the clarity of digital sound, extended range and a secure conversation with virtually no interference from other 900 MHz cordless phones or radio transmission devices.
The clearest channel is automatically selected for each transmission. The phone selects one of over 65,000 digital security codes for the handset and base.
These features enhance your phone's security and also prevent unauthorized calls as a result of your phone being activated by other equipment.
Included with Your Phone

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SANYO CABOLO-BA-008 RAG-RB DIGITAL $32.00/PSBase

Handset

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Illustration of a cable with a connector attached to a rolled-up sheet (no text or symbols)Rechargeable battery (SANYO 3KR-600AAL)

Belt clip

AC adaptor (AD-210)

Telephone line cord (1), long

Bottom bracket for desktop use and wall-mounting
Also included:
· This Owner's Manual
- Index Card
- Battery order sheet
Controls and Functions

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DIGITAL SPREAD SPECTRAUM DSS 900 MHz TALK/BATTLOW SPEAKER MEMORY FLASH 1 ABC DEF 2 3 GHJ JKQ MNO 4 5 6 PORG TUV WJYZ 7 8 9 TOME OPER # X 0 # REDIAL PAUSE MUTE SCAN VOLUME SPEAKER 9 10 11 12- TALK/BATT LOW LED - indicates when phone is in use or the battery is low
- TALK/END - answers or places calls or hangs up a call
- ★/TONE - switches to tone dialing in pulse dialing mode
- REDIAL - redials the last number
- PAUSE - adds a timed pause in a memory dialing sequence
- SPEAKER LED - indicates when the HandsFree Speakerphone is in use.
- FLASH - accesses call waiting (if available)
- MEMORY - enters or retrieves numbers in memory
- SCAN - selects another channel for clear reception
- MUTE - turns off the handset microphone while you are using the phone
- SPEAKER - switch to HandsFree conversation using the handset speakerphone
- VOLUME - sets the earpiece and ringer volume
- HANDSET RETAINER - holds handset in base for wall mounting
- CHARGE/IN USE - indicates the phone is in use or the handset is charging
- PAGE/FIND - locates the handset

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SANYO 13 CHARGE / R USE PAGE / FWD 14 15 DIGITAL 300 MHz 0.011 300 MHzInstallation
Charging the Battery Pack
The rechargeable Nickel-Cadmium battery pack must be fully charged before using your phone for the first time. Before plugging the phone line into your new phone, you must charge the battery for at least 15 hours without interruption.
1 Remove the handset battery cover.
2 Plug the battery's cable into the handset and place the battery pack inside the battery compartment.


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1 2 3 BLACK REDThe connectors will fit together only one way. Make sure the battery's connector is properly aligned. Use only the SANYO battery pack (model 3KR-600AAL, GES-PCF01).
3 Replace the battery cover.
▼ Charging the Handset
Place the handset on the base to charge. (The handset can charge in either the face-up or face-down position.)

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Line drawing of a vintage mobile phone with antenna and keypad (no text or symbols)▼ Low Battery Indicator
When the battery pack in the handset is low and needs to be charged, the TALK/BATT LOW LED flashes every 4 seconds.
If this occurs while you are on the phone, you will hear an alert tone. Complete your call as quickly as possible, and return the handset to the base for charge


Rechargeable batteries have a memory effect that reduces standby and talk time. To avoid this memory effect, on a monthly basis use the phone until the low battery indicator appears. Then charge the battery for 15 hours.
Repeated short charginings may cause memory effect in the handset battery. It is recommended not to replace the handset to the base after each call.
▼ Cleaning the Battery Contacts
To maintain a good charge, it is important to clean all battery contacts on the handset and base about once a month. Use a dry cloth or other contact cleaner.

Do not use any liquids or solvents.
Selecting a Location
Before choosing a location for your new phone, there are some important guidelines you should consider:
- The location should be close to both a phone jack and continuous power outlet.

A continuous power outlet is an AC outlet which does not have a switch to interrupt its power.
- Keep the Base Unit and Handset away from sources of electrical noise such as: motors or fluorescent lighting. - Be sure there is sufficient space to rotate the Base Unit antenna to a fully vertical position.


Important: Do not place the power cord in an area where it may create a trip hazard or become chafed and create a fire or electrical hazard.
Setting the Dialing Mode Switch
Place the switch in the TONE position for tone dialing, or the PULSE position for pulse dialing.

RECYCLING NICKEL-CADMIUM BATTERIES

NICKEL-CADMIUM BATTERIES MUST BE DISPOSED OF PROPERLY.
Nickel-cadmium cells are used in the battery pack. Please take your used nickel-cadmium battery packs to a store that recycles nickel-cadmium batteries.
Connections
▼ Connect the base unit

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Diagram showing two steps of a device's internal components, with arrows indicating direction of movement.1 Snap the bottom bracket into the notches on the base.
2 Connect the AC adaptor to the DC IN 9V jack and to a standard 120V AC wall outlet. Then raise the antenna to a vertical position.
3 Connect the telephone line cord to the TEL LINE jack and to a telephone outlet.

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2 To AC outlet AC adaptor (supplied) To DC IN 9V 3 To telephone outlet Telephone line cord (supplied) To TEL LINE
When connecting the power cord, make sure it does not create a trip or fire/electrical hazard. Avoid places where it could become chafed.
Mounting the base unit on a wall
▼ Standard wall plate mounting
This phone can be mounted on any standard telephone wall plate.

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1 2 - 7 6 2 4 Wall plate 7 3 7 5 AC outlet AC adapter1 Snap the bottom bracket into the notches on the base.
2 Plug the telephone line cord to the TEL LINE jack and the AC adaptor to the DC IN 9V jack.
3 Plug the telephone line cord into the telephone outlet.
4 Fit the AC adaptor cord into the molded channel. Then wrap the cord around the strain relief notch.
5 Plug the AC adaptor into a standard 120-V AC wall outlet.
6 Raise the antenna to a vertical position.
7 Align the mounting holes on the base with the mounting posts on the wall plate. Push in and down until the phone is firmly seated.

Use only the AC adaptor that is supplied with your phone.

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Handset retainer SANYO8 On the base unit, pull the handset retainer out of the slot. Rotate it clockwise 180 degrees.
9 Flip it over. Slide it back into the slot so that the lip of the retainer is up and the ▼ points down. The retainer holds the handset in place.

When the belt clip is attached onto the handset, you can hang the handset on the wall-mounted base with the keypad facing inside only.

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SAYO▼ Direct wall plate mounting
If you do not have a standard wall plate, you can mount your phone directly to the wall. Before doing this, consider the following:
- Avoid electrical cables, pipes or other items behind the mounting location, that could cause a hazard when inserting screws into the wall.
- Try to mount your phone within 10 – 15 feet of a working phone jack to avoid excessive cord lengths.
- Make sure the wall material is capable of supporting the weight of the base and handset.
- Use #10 screws with anchoring devices suitable for the wall material where the base unit will be placed.

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TOP 3/16 in. (4.8 mm) 3-15/16 in. (100 mm)1 Insert two mounting screws with a minimum length of 1-3/8 inches (35.5 mm) into the wall, 3-15/16 inches (100 mm) apart. Allow about 3/16 of an inch (4.8 mm) between the wall and screwheads for mounting the phone.
2 Refer to steps 1 through 9 on page 4 and 5 to mount the telephone.
Setting Up Your Phone
Raising the Antenna
Before using your phone, be sure to raise its antenna fully to the vertical position.
Adjusting Ringer/Volume Controls
▼ Ringer Tone and Volume
1 While the phone is not in use, press VOLUME
△ or ▽.
2 The phone has two ringer tones, each with two volume levels. Press VOLUME △ or ▽ again until you hear the ringer tone and volume level you want.
▼ Setting the Handset Earpiece Volume
1 While you are on a call, press VOLUME △ or ▽.
2 The phone has four receiver volume levels, Normal, Medium, High, and Loud. Press VOLUME △ or ▽ repeatedly until you hear the volume level you want.
When you hang up, the phone keeps the last volume setting selected.
Using Your Phone
Making and Receiving Calls
| To answer a call | Press any key in standby mode. |
| To make a call | 1. Press TALK/END or SPEAKER.2. The TALK/BATT LOW indicator lights.3. Listen for the dial tone.4. Dial the number. |
| To hang up a call | Press TALK/END or SPEAKER. |
| To redial last number | 1. Press TALK/END or SPEAKER.2. Listen for the dial tone.3. Press REDIAL to dial the number. |
AutoTalk and Auto Standby
When the handset is in the base, the AutoTalk feature allows you to answer a call by just picking it up from the base. There is no need to press any buttons.
The Auto Standby feature allows you to hang up the phone by simply returning the handset to the base.
Temporary Tone Dialing
Even if your phone line is pulse dialing, you can still access special telephone services that are available to tone dialing lines only.
After the line is connected, press / TONE. The subsequent numbers dialed will be sent as tone dialing.
Storing a Number in Memory
Your CLT-9930 phone has 10 memory locations for storing important telephone numbers.

Memory storing can be done only when the handset is out of the base and not in use.
1 Press MEMORY. The TALK/BATT LOW indicator flashes.
2 Enter the phone number you want to store (up to 20 digits).
If no key is pressed for 20 seconds after step 1, operation is cancelled and a beep sounds.
3 Press MEMORY and enter a number (0–9) for the memory location you want to use.
You hear a long beep and the TALK/BATT LOW indicator goes out indicating the number has been stored successfully.
If you select any keys other than 0–9, the handset will beep rapidly and no number will be stored.
Entering a Pause in Memory Dialing
When storing a telephone number with an access code (an overseas number or an access number to a voice mail service, for example), you may need to store a pause in the phone number sequence.
To use this function, follow steps 1 and 2 in Storing a Number in Memory, then press the PAUSE button to insert a pause in the phone number sequence.

The maximum length of a stored phone number is up to 20 digits including the pause. (A pause counts as one digit.)
Storing Mixed Tone/Pulse Numbers
If you have a pulse dialing line and use the temporary tone dialing feature for a special service, you can store a pulse/tone mixed number (up to 20 digits) in the memory.
1 Press MEMORY.
The TALK/BATT LOW indicator flashes.
2 Enter the number to be dialed in pulse mode.
3 Press the / TONE button. The / TONE button counts as one digit.
4 Enter the number to be dialed in tone mode.
5 Press MEMORY and a number (0–9) for the memory location you wish to use. You hear a long beep and the TALK/BATT LOW indicator goes out indicating the number has been stored successfully.
Dialing a Stored Number
To dial a phone number stored in memory, press TALK/END, then press MEMORY and the memory location (0–9) number. Your phone will dial the stored number.

If you select a memory location that does not have a stored number, the handset will beep rapidly and the phone will not dial.
Mute
You can turn off the handset microphone while you are on the phone, so that your calling party cannot hear you.
1 Press MUTE during a telephone call. The microphone is turned off.
2 To cancel mute, press MUTE or TALK/END.
Chain Dialing
You can store a special access code, a number to access banking transactions, for example, and then use chain-dialing to facilitate your operation.
1 Store the access code into one of the memory locations (0–9).
2 Dial the main number.
3 Press MEMORY and the memory location of the access code at the appropriate time.
Erasing a Stored Number
1 Remove the handset from the base.
2 Press MEMORY twice.
3 Press the memory location number (0–9) you want to clear. You hear a long beep confirming that you have erased the number.
Replacing a Stored Number
Your phone has 10 memory locations, represented by the numbers 0–9 on the keypad. If you store a phone number in one of these locations and attempt to store a different number in the same location later, the new number will replace the previous one.
Selecting a Different Channel
If you encounter interference while using your phone, you can manually change the channel for clearer communication by pressing the SCAN button. This function works only when the phone is in use.
Interference can come from appliances or other phones in your home.
The SCAN button on the handset allows you to choose from 20 factory-set channels. During the course of a conversation, if you hear static or noise which makes it difficult to hear, press SCAN. The TALK/BATT LOW indicator flashes, indicating the phone is changing to another channel.
Using the Flash Button
Use FLASH for accessing special services* offered by your local telephone company, such as Call Waiting. If you receive a call during your conversation, press the FLASH button on the handset. Press FLASH again to return to the previous call.
*Subscription required.
Using the Page/Find Feature
The Page/Find feature sends a signal from the base to the handset causing it to beep. This is useful for locating the handset when it is away from the base. To use this feature, press PAGE/FIND on the base for less than 2 seconds. The handset beeps for 5 seconds. Press PAGE/FIND more than 2 seconds to within a minute, the handset beeps for a minute. (Press and hold the PAGE/FIND button for more than 1 minute to get a continuous beep.)

The paging feature does not work when the phone is in use.
On the handset, press any key except TALK/END and SPEAKER to end the page. If you want to end the page and make a call, press TALK/END or SPEAKER.
Press TALK/END or SPEAKER again if you do not wish to make a call.
Travelling Out of Range
When you begin to move too far from the base, you will first hear a clicking sound. As you travel further out of range, the voice transmission will begin to break up.
If you pass the range limits of the base, your call will terminate.
HandsFree Speakerphone in the Handset
- Press SPEAKER during a call to switch to HandsFree conversation using the handset speakerphone.
- Press TALK/END to return to normal conversation using the earpiece speaker, or SPEAKER to hang up.

Installing the Belt clip
Installing the belt clip
▼ To attach the belt clip
Insert the belt clip into the holes on each side of the handset. Press down until it clicks.

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Line drawing of a mobile phone with antenna and keypad (no text or symbols)▼ To remove the belt clip
Pull both sides of the belt clip to release the tabs from the holes.
NOTE
If you have wall-mounted the base, you must remove the belt clip to charge the handset with the keypad facing forward.
Headset installation
Your phone may be used with an optional headset. To use this feature, simply plug any standard shield-ed headset with a 2.5-mm plug into the headset jack.

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headset jack DIGITAL 300 MHz CSE 300 MHzNOTE
Not all headsets are the same. Some headsets may lower volume levels or performance of the phone.
Troubleshooting
If your cordless telephone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact your place of purchase or call SANYO SOS Helpline.
Caution: Do not attempt to service this unit yourself. Servicing must be performed by qualified personnel.
| Problem | Suggestion |
| CHARGE/IN USE indicator won’t come on when handset is placed in base. | Make sure the AC adaptor is plugged into the base and wall outlet.Make sure the handset is properly seated in the base.Make sure the rechargeable battery pack is properly connected in the handset.Make sure that the charging contacts on the handset and on the base are clean. |
| Weak and/or scratchy sound | Make sure that the base antenna is in the vertical position.Interference by other electronics equipment such as TVs, computers, microwaves, fluorescent lighting, etc.You may have gone too far from the base.PressSCANto search for clearer reception. |
| Can’t make or receive calls. | Check both ends of the telephone line cord.Make sure the AC adaptor is plugged into the base and a wall outlet.Disconnect the AC adaptor for a few minutes, then reconnect it.Reset the security code by placing the handset back on the base for a few seconds.TheCHARGE/IN USEindicator will blink indicating that the phone has been reset. |
| Handset doesn’t ring or receive a page. | The Nickel-Cadmium battery pack may be weak. Charge the battery for a full 15 hours.The handset may be too far away from the base.Place the base away from appliances or metal objects.Reset the security code by placing the handset back on the charging cradle for a few seconds. TheCHARGE/IN USEindicator will blink indicating that the phone has been reset. |
Technical Information
REN Number:
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The REN number of this unit is located on the bottom of the base unit. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
CAUTION
This Product is intended for use in CANADA only. Sale or use in other countries may violate local laws.
Cordless telephones use radio frequencies to allow mobility. This affects the performance of your unit.
1. NOISE
Electrical pulse noise is present in most homes at one time or another. This is most intense during electrical storms. Certain kinds of electrical equipment, such as light dimmers, fluorescent bulbs, motors, fans, etc., also generate pulse noise.
Because radio frequencies are susceptible to this, you may on occasion hear pulse noise through the handset. This is usually only a minor annoyance and should not be interpreted as a defect of the unit.
2. RANGE
Because radio frequencies are used, the location of the base station can affect the operating range of the unit. Try several locations and choose the one that gives the clearest signal to the handset. (Turning in a circle while holding the handset may also increase the operating range.)
3. INTERFERENCE
Electronic circuits activate a relay to connect the unit to your telephone line. These electronic circuits operate in the radio frequency spectrum. While several protection circuits are used to prevent unwanted signals, there may be periods when these unwanted signals enter the base station. You may hear click or hear the relay activate when you are not using the cordless handset. If this occurs frequently, you can minimize or eliminate the problem by lowering the height of the base station or relocating the base station. It may also be helpful to change the operating channel and/or the security code setting.
Operation is subject to the following two conditions:(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
NOTICE:
Privacy of communications may not be ensured when using this telephone. Other devices, including other cordless telephone telephones, may interfere with the operation of this cordless telephone or cause noise during operation. Units without coded access may be accessed by other radio communication systems. Cordless telephones must not cause interference to any licensed radio service.
The Industry Canada Label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The ministry does not guarantee that the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of construction.
In some cases, the company's inside wiring associated with single-line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated buy the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request that the user disconnect the equipment.
The user should ensure for his own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
This symbol on the product is used to identify the following important information. Use only with: SANYO power adaptor.

At Sanyo, fulfilling the needs of our customers is a priority. That's why we created our Sanyo On Site (SOS) customer service program that guarantees satisfaction. We're so confident about the quality of our products that we're expanding our warranty to include the following exceptional, new level of service.
SOS guarantees you:
Nationwide Customer Support
SOS is there to help you. Our friendly and knowledgeable product specialists will quickly answer your questions about setup and use of Sanyo telephone products. Simply call toll free from anywhere in Canada to connect to our no-charge, SOS support and service network.
1-800-263-2244 between 10:00 AM - 7:00 PM EST
Stay-At-Home Convenience
It's a nuisance making another trip to the store when you're stuck. Now with SOS, all that's necessary is a quick call from your home for product assistance or exchange. SOS – it's the ultimate in convenience.
Hassle-Free Exchange
Should your Sanyo telephone/telephone with answering system require servicing during the warranty period, SOS will have a free replacement unit at your door within 48 hours.* For security reasons, you will be asked to give us your credit card number (VISA or MasterCard).
Guaranteed Quality
All SOS replacement sets are checked and serviced by factory-authorized technicians before being sent out. SOS means you never have to worry.
With SOS, we've got you covered!
* Two business days required
SANYO
The SANYO Comfort Warranty
WARRANTY APPLICATION
Sanyo Communications products purchased new, unused in Canada through a Sanyo Authorized Dealer are warranted against manufacturing defects in materials and workmanship for ONE YEAR covering parts and labour, from the date of purchase by the original retail purchaser. This warranty only applies in favour of the original retail purchaser of the warranted product.
SANYO CANADA INC.'S RESPONSIBILITY
During the warranty period, SANYO Canada Inc. will repair, or at our option, replace a Communications product which shows evidence of a manufacturing defect in materials or workmanship. Replacement PARTS are warranted for the remaining portion of the warranty period.
WHAT IS NOT COVERED
(a) Communications products purchased outside Canada.
(b) Communications products purchased in a used condition.
(c) Communications products purchased from non Sanyo-authorized dealer.
(d) Communications products not intended for Canadian usage or products without appropriate Canadian regulatory approvals.
(e) Problems due to product set-up and installation.
(f) Adjustments that are outlined in the Operating Manual.
(g) Accessory items including antenna, and batteries,
(h) Damage in or due to transportation.
(i) Damage due to improper maintenance, accident, abuse, misuse or negligence.
(j) Damage caused by lightning and power surges.
ORIGINAL RETAIL PURCHASER'S RESPONSIBILITY
You, the original retail purchaser, must present your original, dated bill-of-sale together with this warranty to SANYO Canada Inc. or to an authorized Sanyo Service Depot when you make a claim under this warranty.
You, the original retail purchaser, are responsible for any costs of TRANSPORTING the product to and from SANYO Canada Inc. or an authorized Sanyo Service Depot. You also are responsible for the cost of any MAINTENANCE necessary in respect of the product.
WARRANTY BECOMES VOID
This warranty becomes void if the product's serial numbers are altered or removed or if any repair to the product is made other than by SANYO Canada Inc. or by an authorized Sanyo Service Depot.
LIMITATIONS
(a). SANYO Canada Inc. reserves the right to change or improve the design of the model of the product warranted hereunder without incurring any obligation to make any modifications to or to install any improvement in or on the product.
(b). In no event shall SANYO Canada Inc. or any of its Authorized Dealers be liable for special or consequential damage arising from the use of this product.
STATUTORY WARRANTIES
The above provisions do not preclude the operation of any applicable provincial statute which in certain circumstances may not allow some of the limitations and exclusions described in this Warranty. Where any terms of this Warranty are prohibited by such a statute, they shall be deemed null and void but the remainder of this warranty shall remain in effect.
HOW TO OBTAIN WARRANTY SERVICE
Please contact the Sanyo Authorized Dealer from whom the product was purchased, or contact us directly at:
SANYO Canada Inc.
300 Applewood Cres.
Concord, Ont. L4K 5C7
(905) 760-9944
1-800-263-2244
Covered under one or more of the following U.S. patents:
4 511 761 4 523 058 4 595 795 4 597 104 4,797,916 5,426,690
All rights reserved * UCZZ01684DZ
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