HE225ANB - Screen HANNSPREE - Free user manual and instructions

Product Type	LCD Monitor
Brand	Hannspree
Model	HE225ANB
Screen Size	21.5 inches (54.6 cm) diagonal
Panel Type	TFT Color LCD
Resolution	1920 x 1080 @60Hz
Aspect Ratio	16:9
Pixel Pitch	0.248 mm x 0.248 mm
Display Colors	16.7 Million
Input Connector	VGA (D-Sub)
Power Consumption	25 W (Typical), ≤0.5 W (Standby)
Power Source	100-240V AC, 50/60Hz
VESA Mount	100 x 100 mm (M4, 8mm screws)
Weight	3.2 kg (7.04 lbs)
Dimensions (W x H x D)	512.8 x 366.4 x 185 mm (20.2 x 14.4 x 7.3 inches)
Tilt Angle	0° to 37°
Built-in Speakers	Yes (with volume control)
Plug & Play	VESA DDC2B compatible
Operating Temperature	5°C to 35°C
Storage Temperature	-20°C to 60°C
Humidity	20% to 85%
Safety Certifications	FCC Class B, CE
OSD Languages	Multiple languages (English, etc.)
Features	Preset modes (PC, Movie, Game, ECO), Auto Adjust, Aspect Ratio control
Cleaning	Use soft cloth with mild detergent; avoid strong solvents

Frequently Asked Questions - HE225ANB HANNSPREE

How do I adjust the screen brightness?

Press the Menu button to open the OSD. Navigate to Brightness/Contrast and adjust using the ▲ and ▼ keys. You can also press ▲ and ▼ simultaneously to reset Brightness and Contrast to defaults.

What should I do if the monitor shows 'No Signal'?

Check that the video cable is securely connected to both the monitor and the computer. Ensure the computer is powered on. If using VGA, try pressing the Auto Adjust button (hold i for 3 seconds) to detect the signal.

How do I clean the monitor screen?

Unplug the monitor first. Use a soft, lint-free cloth slightly dampened with water or a mild detergent solution. Do not use strong solvents like thinner or benzene, as they may damage the screen.

How do I reset the monitor to factory settings?

Press the Menu button, go to System > Factory Reset, and select On. This will erase all current settings and restore defaults.

Can I mount this monitor on a wall?

Yes, it supports VESA 100x100 mm mounts. Use M4 screws with 8mm length. Remove the stand base by unscrewing the 3 screws, then attach the wall bracket. Ensure the bracket is rated for at least 8 kg.

Why is there no sound from the built-in speakers?

Ensure the PC audio output cable is connected to the monitor's LINE IN port. Check that the volume is not muted in the OSD (System > Mute should be Off). Also verify Audio Input is set correctly (e.g., PC or HDMI depending on your connection).

How do I change the input source?

Press the i button on the front panel to open the Input Source menu. Use ▲/▼ to select between VGA, DVI (if available), or other inputs. Confirm with i again.

What is the recommended resolution for this monitor?

The native resolution is 1920 x 1080 at 60Hz. For optimal image quality, set your computer to this resolution. Other supported resolutions include 1366x768, 1440x900, 1680x1050, etc.

How do I adjust OSD settings like language and transparency?

Press Menu and navigate to OSD Setting. You can change Language, H-Position, V-Position, Transparency, and OSD Time-Out using the arrow keys.

What should I do if the screen flickers?

Try using the Auto Adjust feature (hold i for 3 seconds when using VGA). You can also manually adjust Clock and Phase in Image Setting to reduce vertical and horizontal flicker.

USER MANUAL HE225ANB HANNSPREE

Before operating the monitor, please read this manual thoroughly. This manual should be retained for future reference.

FCC Class B Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

The device complies with Parts 15 of the FCC Rule. Operation is subject to the following two conditions:(1) this device may not cause harmful interference; and (2) this device must accept any interference received, including interference that may cause undesired operations.

CANADA

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulation.

【Optional, depend on selected model】

This device complies with requirement of EMC directive 2004/108/EC with regard to Electromagnetic Compatibility, and 2006/95/EC and 93/68/EEC with regard to Low Voltage directive.

【Optional, depend on selected model】

Socket-outlet shall be near the equipment and shall be accessible.

RECYCLING INFORMATION

We, at HANNspree care very much about our environment protection strategy and firmly believe that it helps us have healthier earth via appropriate treatment and recycling of industrial technology devices at the end-of-life.

These devices contain recyclable materials, which can be re-decomposed and re-integrated into brand-new marvels. On the contrary, other material can be classified to hazardous and poisoned substances. We strongly encourage you to contact the provided information to recycle this product.

For more information, please visit

http://www.hannspree.eu/

TABLE OF CONTENTS

SAFETY NOTICE.... 5

PRECAUTIONS.... 5

SPECIAL NOTES ON LCD MONITORS......6

Q & A FOR GENERAL PROBLEMS......19

ERROR MESSAGE & POSSIBLE SOLUTIONS.... 21

APPENDIX....23

SPECIFICATIONS....23

SAFETY NOTICE

1. The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
2. Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
3. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibilities of the user to correct such interference.
4. Only use attachments/accesories specified by the manufacturer.

WARNING:

To prevent fire or shock hazard, do not expose the monitor to rain or moisture. Dangerously high voltages are present inside the monitor. Do not open the cabinet. Refer servicing to qualified personnel only.

PRECAUTIONS

• Do not use the monitor near water, e.g. near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in a wet basement.
• Do not place the monitor on an unstable cart, stand, or table. If the monitor falls, it can injure a person and cause serious damage to the appliance. Use only a cart or stand recommended by the manufacturer or sold with the monitor. If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.
• Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of the monitor and to protect it from overheating, be sure these openings are not blocked or covered. Do not place the monitor on a bed, sofa, rug, or similar surface. Do not place the monitor near or over a radiator or heat register. Do not place the monitor in a bookcase or cabinet unless proper ventilation is provided.
• The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
• Unplug the unit during a lighting storm or when it will not be used for long period of time. This will protect the monitor from damage due to power surges.
• Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
• Never push any object into the slot on the monitor cabinet. It could short circuit parts causing a fire or electric shock. Never spill liquids on the monitor.
• Do not attempt to service the monitor by yourself; opening or removing covers can expose you to dangerous voltages and other hazards. Please refer all servicing to qualified service personnel.
• The wall socket shall be installed near the equipment and shall be easily accessible.

SPECIAL NOTES ON LCD MONITORS

The following symptoms are normal with LCD monitor and do not indicate a problem.

• Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the Power Switch and then turn it on again to make sure the flicker disappears.
• You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
• The LCD screen has effective pixels of 99.99% or more. It may include blemishes of 0.01% or less such as a missing pixel or a pixel lit all of the time.
• Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image, when the same image is displayed for hours. In this case, the screen is recovered slowly by changing the image or turning off the Power Switch for hours.
• If the screen suddenly flashes erratically or the backlighting fails, please contact your dealer or service center for repair. Do not attempt to repair the monitor yourself.

The product package should include the following items:

LCD Monitor

Line drawing of a flat-screen monitor with a small stand at the bottom (no text or symbols)

Cables and User manual

Power Cord

Warranty Card (optional)

Quick Start Guide

VGA Cable

INSTALLATION INSTRUCTIONS

INSTALL

1

2

REMOVE

Diagram of a mechanical component with rotating arrow and grid pattern (no text or symbols)

1

2

Installing and Removing the Base

INSTALLATION:

1. Turn the monitor over and set it upside down.
2. Attach the base to the monitor column (Figure 1).
3. Rotate the base as shown in the illustration (Figure 2) until a 'click' is heard.

REMOVAL:

1. Turn the monitor over and set it upside down.
2. Use a tool to pull the "a" point to unlock the base, then rotate the base as shown in the illustration (Figure 1).
3. Detach the base from the monitor(Figure 2).

POWER

POWER SOURCE:

1. Make sure that the power cord is the correct type required in your area.
2. This LCD monitor has an Internal universal power supply that allows operation in either 100/120V AC or 220/240V AC voltage area (No user adjustment is required.)
3. Connect the AC-power cord one end to your LCD monitor's AC-input socket, the other end to wall-outlet.

SETTING THE MONITOR ON THE WALL

DISSEMBLING THE STAND BASE:

1. Disconnect all the cables and cords from the Monitor to prevent breakage.
2. Carefully place the Monitor face down on a soft and flat surface (blanket, foam, cloth, etc) to prevent any damage to the Monitor.
3. Remove the 3 screws so that the stand base can be removed.
4. Gently remove the stand base.

(For reference only)

WALL MOUNTING THE MONITOR:

1. Purchase a VESA compatible wall bracket:
   VESA 100×100, 4 holes, M4, 8mm, 8kg.
2. Locate your ideal Monitor position on the wall.

3. Fix the wall bracket firmly on the wall.

4. Secure the Monitor to the bracket using the 4 mount holes on the back and center of the Monitor.

Note:

• Please read the instructions of your specific wall bracket to properly wall mount the Monitor.
• The pitch of the mounting holes is 100mm horizontally and 100mm vertically.
• The screws type required is metric: M4, 8mm length.
• The Monitor stand base can be screwed on a table or a hard surface using the hole on the back of the stand base.
• For use only with UL listed wall mount bracket.

*Installing the LCD Monitor requires special skill that should only be performed by qualified se personnel. Customers should not attempt to do the work themselves. Hanns.G bears no responsib for improper mounting or mounting that results in accident or injury. You can ask a qualified personnel about using an optional bracket to mount the Monitor to the wall.

MAKING CONNECTIONS

CONNECTING TO A PC

Turn off your computer before performing the procedure below.

1. Connect one end of the VGA cable to the back of the monitor and connect the other end to the computer's VGA port.
2. Plug one end of the AC power cord to the LCD monitor's AC input socket, and the other end to Wall outlet.
3. Turn on your monitor and computer.

Figure.2. Connecting to a PC

1 VGA Input 2 Power AC Input

ADJUSTING THE VIEWING ANGLE

• For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference.
• Hold the stand so you do not topple the monitor when you change the monitor's angle.
• You are able to adjust the monitor's angle fromo-37.

Figure.3. Monitor Angle

NOTES:

• Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
• Be careful not to place fingers or hands near the hinges when tilting the monitor, otherwise pinching can result.

OPERATING INSTRUCTIONS

GENERAL INSTRUCTIONS

Press the power button to turn the monitor on or off. The other control buttons are located on the front panel of the monitor (See Figure 4). By changing these settings, the picture can be adjusted to your personal preferences.

• The power cord should be connected.
- Connect the Signal cable from the monitor to the VGA card.
- Press the power button to turn on the monitor. The power indicator will light up.

MENU	Menu / Return
^/	▲[+] Brightness adjustment button
V	▼[-]
i /	Auto adjustment/ Enter 《Analog Input Models》 Input source change/ Enter 《Digital Input Models》
	Power Button

Figure.4. Control Panel Buttons

FRONT PANEL CONTROL

- Power Button:

Press this button to switch ON/OFF of monitor's power.

• Power Indicator:

Green — Power On mode.

Orange — Power Saving mode.

- MENU / Return:

Turn the OSD menu on/off or return to the previous menu.

- Adjust ▲▼: [The availability of this function depends upon the selected model]

1. Adjust Brightness and volume when the OSD is off.
2. Navigate through adjustment icons when OSD is ON or adjust a function when function is activated.

1. Press【i】to enter Source selections. (Selections include VGA, DVI, etc. The actual selections may very depending on the models. This function is only available in models with digital inputs)
2. The OSD menu is used as confirmation function during start-up.
3. Press and hold this button more than 3 seconds will start 「Auto Adjust」 function when using VGA input only. (The auto adjustment function is used to optimize the 「horizontal position」, 「vertical position」, 「clock」, and 「phase」.)

- Hotkeys:

1. Restore Brightness and Contrast defaults:

To reset both the Brightness and Contrast to their default values, press the 【▲】and 【▼】 keys at the same time.

2. ASPECT RATIO:

3. Change Resolution:

For similar screen display resolutions (see table below), the screen resolution can be changed by pressing the 【MENU】+【▲】button to achieve the optimal display quality.

1. Change Preset Mode: [The availability of this function depends upon the selected model] Press【MENU】key for 3 seconds to select one of the following modes「PC」,「MOVIE」,「GAME」,「ECO」. Default is「PC」.

Resolution

640×400@70Hz ↔ 720×400@70Hz

640×480@60Hz ↔ 720×480@60Hz

1024×768@70Hz ↔ 1280×768@70Hz

1280×768@60Hz ↔ 1360×768@60Hz

1400×1050@60Hz ↔ 1680×1050@60Hz

1400×1050@RB 60Hz ↔ 1680×1050@RB 60Hz

1400×1050@75Hz ↔ 1680×1050@75Hz

1440×900@60Hz ↔ 1600×900@60Hz

1360×768@60Hz ↔ 1366×768@60Hz

1280×960@60Hz ↔ 1600×900@60Hz

** The screen resolutions available will depend on the purchased model.

NOTES:

• Do not install the monitor in a location near heat sources such as radiators or air dusts, or in a place subject to direct sunlight, or excessive dust or mechanical vibration or shock.
• Save the original shipping box and packing materials, as they will come in handy if you ever have to ship your monitor.
• For maximum protection, repackage your monitor as it was originally packed at the factory.
• To keep the monitor looking new, periodically clean it with a soft cloth. Stubborn stains may be removed with a cloth lightly dampened with a mild detergent solution. Never use strong solvents such as thinner, benzene, or abrasive cleaners, since these will damage the cabinet. As a safety precaution, always unplug the monitor before cleaning it.

HOW TO ADJUST A SETTINGS

BRIGHTNESS/ CONTRAST
BRIGHTNESS	Adjust the brightness value of the display according to your preference. Select「BRIGHTNESS」option to adjust the brightness value.
CONTRAST	Adjust the contrast value of the display according to your preference. Select「CONTRAST」option to adjust the contrast value.
ACTIVE CONTRAST	Optimal setting for high contrast images or videos. The dark and light areas of the image are automatically detected, and the contrast is enhanced to provide a clearer, sharper image. Also, you may select the「ACTIVE CONTRAST」option.
PRESET MODE	Select the preset mode according to your preference: PC/MOVIE/ GAME/ ECO[The availability of this function depends upon the selected model]
INPUT SETTING
INPUT SETTING	Select the「INPUT SETTING」option to change between analog (VGA) or Digital (DVI) source. Enter the option and select Analog or Digital. [Dual input mode optional]
AUTO SEARCH	From the Signal Selection menu, select the「AUTO SEARCH」option to activate or deactivate the automatic signal search function. [For DVI/ HDMI Input only]
COLOR SETTING
WARMNATURE (6500K)COOL	Adjust the color temperature value of the display according to your preference: WARM /NATURE/ COOL.
USER	Move the cursor to the User option and select it,1. To adjust the red, enter the「R」option and adjust the level.2. To adjust the green, enter the「G」option and adjust the level.3. To adjust the blue, enter the「B」option and adjust the level.
IMAGE SETTING
AUTO ADJUST	The auto adjustment function is used to optimize the「H-POSITION」,「V-POSITION」,「CLOCK」,and「PHASE」.[For VGA Input only]
ASPECT RATIO	When the aspect ratio of screen is distorted, you may make adjustments by using this function.「FULL」indicates full screendisplay, which does not ensure the image is shown as is or i initial scale. 「FIT」indicates scaling by the proportion of original images, which may cause the screen showing black bands. [T availability of this function depends upon the selected model]
H-POSITION	Select the 「H-POSITION」option to shift the screen image to the left or right. Enter the option and adjust the level. [For VGA only]
V-POSITION	Select the 「V-POSITION」option to shift the screen image up or down. Enter the option and adjust the level. [For VGA only]
CLOCK	Select the 「 CLOCK」option to reduce the vertical flick characters on the screen. Enter the option and adjust the level [For VGA only]
PHASE	Select the 「PHASE」option to reduce the horizontal flicker of characters on the screen. Enter the option and adjust the level [For VGA only]
SHARPNESS	Select the 「SHARPNESS」option to adjust the sharpness of t display. Set the value from -2 to 2.
VIDEO MODE	Choose「VIDEO MODE」or「PC MODE」for video transmission. While using HDMI or HDMI to DVI ports for video transmission, the video will appear cut off slightly around the edge; choose「PC MODE」to view videos with complete image. (VIDEO MODE only functions for inputs from HDMI or DV that supports HDCP video (YUV format))
RESPONSE TIME	Setup the display response time through the Response time function. Available settings are MINIMUM, INTERMEDIATE, and MAXIMUM. [This feature is limited to specific models only.]
OSD SETTING
LANGUAGE	Select 「LANGUAGE」option to change the language of the OSD. Enter the option and select a language. [Reference only the OSD Language depends on the selected model]
H-POSITION	Select 「H-POSITION」option to adjust the horizontal position of the OSD. Enter the option and adjust the level.
V-POSITION	Select 「V-POSITION」option to adjust the vertical position of the OSD. Enter the option and adjust the level.
TRANSPARENCY	Select 「TRANSPARENCY」option to adjust the transparency ofthe OSD. Enter the option and adjust the level.
OSD TIME-OUT	Select 「OSD TIME-OUT」option to set the OSD time out from 10 to 100 seconds. Enter the option and adjust the level.
OSD COLOR	To choose the color combination of the OSD window, select 「OSD COLOR」option under 「OSD SETTING」menu, choose modes 1/2/3.
SYSTEM
AUDIO INPUT	While transferring via the HDMI port, it is recommended to set AUDIO INPUT to HDMI; if no sound is outputted, it is recommended to select AUDIO INPUT as PC, and make sure the PC audio output cable is connected to monitor's LINE IN (or AUDIO IN) port. [For HDMI Input only]
VOLUME	Select the 「VOLUME」option to change the volume level. Enter the option and adjust the level. [This function applies only to models with incorporated audio.]● By high volume, risk of hearing damage exists.
MUTE	Select the 「MUTE」option to switch the function On or Off. [The availability of this function depends upon the selected model. Adjusting the volume while muted cancels Mute mode.]
DDC/CI	Select the 「DDC/CI」option to switch the function On or Off. [Dual input mode optional]
FACTORY RESET	Select the 「FACTORY RESET」option to reset to the monitor's default setting. This will erase the current settings. Enter the option and select On or Off.
INFORMATION	Display Horizontal frequency/Vertical frequency/Resolution information.

PLUG AND PLAY

Plug & Play DDC2B Feature

This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bidirectional data channel based on the I²C protocol. The host can request EDID information over the DDC2B channel.

THIS MONITOR WILL APPEAR TO BE NON-FUNCTIONAL IF THERE IS NO VIDEO INPUT SIGNAL. IN ORDER FOR THIS MONITOR TO OPERATE PROPERLY, THERE MUST BE A VIDEO INPUT SIGNAL.

TECHNICAL SUPPORT (FAQ)

Q & A FOR GENERAL PROBLEMS

PROBLEM & QUESTION POSSIBLE SOLUTION
Power LED is not on	*Check if the Power Switch is in the ON position.*Power Cord should be connected.
No Plug & Play	*Check if the PC system is Plug & Play compatible.*Check if the Video Card is Plug & Play compatible.*Check if any plug pins on the VGA or DVI connector are bent.
The display is too dark or too bright. *Adjust the Contrast and Brightness Controls.
Picture bounces or a wave pattern is presin the picture	*Move electrical devices that may cause electrical interference.
The power LED is ON (Orange) but there no video or no picture.	*Computer Power Switch should be in the ON position.*Computer Video Card should be snugly seated in its slot.*Make sure monitor's video cable is properly connected to the computer.*Inspect monitor's video cable and make sure none of the pins are bent.*Make sure computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary colors (RED, GREEN, or BLUE)	*Inspect the monitor's video cable and make sure that none of the pins are bent.
Screen image is not centered or sized properly.	* Adjust pixel frequency CLOCK and PHASE or press hot-key ( i Button).
Picture has color defects(White does not look white)	*Adjust RGB color or select color temperature.
The screen resolution needs to be adjusted	*Use win 2000/ME/XP Right click anywhere on desktop and select Properties>Settings>Screen Resolution. Use the solder to adjust the resolution and click Apply.
No sound is outputted from monitor's built-in speaker	*Make sure PC audio output cable is connected to screen's LINE IN port (or AUDIO IN port).*Make sure the sound volume adjustment can be clearly identified.*Make sure the System > Silence option in the monitor menu is on.*While transferring via HDMI port but no sound is outputted, it is recommended to select AUDIO

INPUT as a PC option, and make sure PC audio output cable is connected to monitor's LINE IN port(or AUDIO IN port).

Addendum related to Windows 7/ Windows 8

When you encounter display problem under Windows 7/ Windows 8, you need to do the fol

1. Make sure your PC computer (Hardware requirement) can support Windows 7/ Windows
2. Make sure your video card can run Windows 7/ Windows 8.
3. If your video card can support Windows 7/ Windows 8, need to install the latest Window Windows 8 driver of your video card.

Suggest to do the following:

1. Install the latest Windows 7/ Windows 8 video driver of your video card.
2. Try to use the recommended display resolution that is supported by the monitor.
3. If the recommended display resolution is not working, try the second recommended display resolution.

	1	2
35,56cm / 14” (16:9)	1366×768@60Hz 1366	×768@50Hz
39,6cm / 15.6” (16:9)	1366×768@60Hz 1366	×768@75Hz
40,64cm / 16” (16:9)	1366×768@60Hz 1366	×768@50Hz
43,2cm / 17” (16:10)	1440×900@60Hz 1440	×900@75Hz
47cm / 18.5” (16:9) 1	366×768@60Hz 1366	×768@75Hz
48,3cm / 19” (5:4) 12	80×1024@60Hz 1280	×1024@75Hz
48,3cm / 19” (16:10)	1440×900@60Hz 1440	×900@75Hz
51cm / 20” (16:9) 160	0×900@60Hz 1600×9	00@50Hz
56cm / 22” (16:10) 16	80×1050@60Hz 1680	×1050@50Hz
54,6cm / 21.5” (16:9)
58,4cm / 23” (16:9)	1920×1080@60Hz	1920×1080@50Hz
60cm / 23.6” (16:9)
62,5cm / 24.6 (16:9)
70cm / 27.5” (16:10)	1920×1200@60Hz	1920×1200@50Hz

And if you still have display problem after doing the above procedure, please visit GHsupport and Service Website: http://www.hannspree.eu/en/monitors

Windows is a registered trademark of Microsoft Corporation.

ERROR MESSAGE & POSSIBLE SOLUTIONS

- CABLE NOT CONNECTED:

1. Check that the signal-cable is properly connected, if the connector is loose, tighten the connector's screws.
2. Check the signal-cable's connection pins for damage.

- INPUT NOT SUPPORT :

Your computer has been set to unsuitable display mode, set the computer to display mode given in the following table.

FACTORY PRESET TIMING TABLE:

MODE	RESOLUTION	HORIZONTAL FREQUENCY (KHz)	VERTICAL FREQUENCY (Hz)
1	640×400 @70Hz 31.469 70.087
2	640×480 @60Hz 31.469 59.940
3	640×480 @70Hz 36.052 70.004
4	640×480 @67Hz 35.000 66.667
5	640×480 @72Hz 37.861 72.809
6	640×480 @75Hz 37.500 75.000
7	720×400 @70Hz 31.469 70.087
8	800×600 @56Hz 35.156 56.250
9	800×600 @60Hz 37.879 60.317
10	800×600 @72Hz 48.077 72.188
11	800×600 @75Hz 46.875 75.000
12	832×624 @75Hz 49.725 75.000
13	1024×768 @60Hz	48.363 60.004
14	1024×768 @70Hz	56.476 70.069
15	1024×768 @75Hz	60.023 75.029
16	1152×870 @75Hz	68.681 75.062
17	1152×864 @75Hz	67.500 75.000
18	1280×720 @60Hz	45.000 60.000
19	1280×960 @60Hz	60.000 60.000
20	1280×960 @75Hz	74.592 74.443
21	1280×768 @60Hz	47.776 59.870
22	1280×768 @75Hz	60.289 74.893
23	1280×1024 @60Hz	63.981 60.020
24	1280×1024 @75Hz	79.976 75.025
25	1360×768 @60Hz	47.712 60.015
26	1440×900 @60Hz	55.469 59.901
27	1440×900 @75Hz	70.635 74.984
28	1400×1050 @60Hz	64.744 59.948

29 1920×1080 @60Hz 67.500 60.000

APPENDIX

SPECIFICATIONS

LCD Panel	Driving system TFT Color LCD
	Size 54,6 cm / 21.5” Diagonal
	Pixel pitch 0,248mm(H) ×0,248mm(V)
Video	H-Frequency 30KHz - 83KHz
	V-Frequency 56Hz - 75Hz
Display Colors 16.7M Colors
Max. Resolution 1920 × 1080 @60Hz
Plug & Play		VESA DDC2BTM
Power consumption	ON Mode 25 W (Typical)
	Power Saving Mode ≤ 0.5 W
	OFF Mode ≤ 0.5 W
Input Terminal		VGA
Maximum Screen Size		Hor. : 476.64mmVer. : 268.11mm
Power Source		100-240V ~1.0A 50/60Hz
Environmental Considerations		Operating Temp: 5° to 35°CStorage Temp.: -20° to 60°COperating Humidity: 20% to 85%
Dimensions		512.8 (W)×366.4(H)×185(D) mm20.2 ”(W)×14.4 ”(H)×7.3 ”(D)
Weight (NW)		3.2 kg (7.04 lb)

*** The above specification is subject to actual product specification and is subject to change without prior notice.

NOTES:

The Maximum Resolution will depends on the display card supporting. Related issue can refer to http://www.hannspree.eu/en/monitors FAQ section.