IAP-2400AX - Access Point Planet - Free user manual and instructions
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| Product Type | Wireless Access Point |
| Model | IAP-2400AX |
| Brand | Planet |
| Wi-Fi Standard | IEEE 802.11ax (Wi-Fi 6) |
| Frequency Bands | 2.4 GHz and 5 GHz |
| Maximum Data Rate | Up to 2.4 Gbps (combined) |
| Ethernet Ports | 1x Gigabit Ethernet (PoE PD) |
| Power over Ethernet | 802.3at PoE+ |
| Power Consumption | ≤ 15 W |
| Antenna Type | Internal dual-band antennas |
| Mounting | Wall / Ceiling mount (bracket included) |
| Security | WPA3, WPA2, WPA, 802.1X, MAC filter, SSID hiding |
| Management | Web GUI, SNMP, CLI, Cloud management |
| Dimensions (W x D x H) | 200 x 200 x 40 mm |
| Weight | 0.5 kg |
| Operating Temperature | 0°C to 50°C |
| Humidity | 10% to 90% non-condensing |
| Certifications | CE, FCC |
Frequently Asked Questions - IAP-2400AX Planet
How do I reset my Planet IAP-2400AX to factory defaults?
Press and hold the reset button on the back panel for about 10 seconds until the LED blinks. Release the button; the device will reboot with factory settings.
Can the IAP-2400AX be powered via PoE?
Yes, it supports IEEE 802.3at PoE+ on the Gigabit Ethernet port. A PoE switch or injector is required.
What Wi-Fi security protocols does the IAP-2400AX support?
It supports WPA3, WPA2, and WPA. You can configure these in the wireless security settings of the web interface.
How can I access the web interface of the IAP-2400AX?
Connect your computer to the same network, open a browser, and enter the default IP address (192.168.1.1). Login with default credentials (admin/admin).
Does the IAP-2400AX support multiple SSIDs?
Yes, it supports up to 8 SSIDs per band (2.4 GHz and 5 GHz) with separate VLAN and security settings.
What is the maximum number of connected clients?
Each radio can handle up to 128 clients, for a total of 256 clients per access point.
Can I mount the IAP-2400AX on the ceiling?
Yes, it comes with a ceiling mount kit. Follow the installation guide to attach it securely.
How do I upgrade the firmware on the IAP-2400AX?
Download the latest firmware from Planet's website. Log into the web GUI, go to Administration > Firmware Upgrade, select the file, and click Upgrade. Do not power off during the process.
What should I do if the IAP-2400AX is not powering on?
Check the PoE connection or power adapter. Ensure the PoE switch provides sufficient power (802.3at). If using a power adapter, verify it is 12V DC.
Does the IAP-2400AX support mesh networking?
Yes, it supports mesh functionality with other Planet APs, allowing wireless uplink. Enable mesh mode in the wireless settings.
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