ELVOX EAM3 - Intercom Vimar - Free user manual and instructions

Product Type	Intercom
Brand	Vimar
Model	ELVOX EAM3
Dimensions (H x W x D)	12 x 8 x 4 cm
Weight	280 g
Power Supply	12-24V AC/DC
Power Consumption	3 W (standby), 8 W (active)
Operating Temperature	-10°C to +50°C
Audio Type	Full-duplex hands-free
Video Support	No video (audio only)
Door Release Function	Yes, electronic lock control
Connection Type	2-wire bus (Vimar By-me system)
Mounting	Wall-mounted (flush or surface)
Material	ABS plastic, polycarbonate front
Color	White (RAL 9010)
Protection Rating	IP30 (indoor use)
Maintenance	Clean with soft, dry cloth; avoid solvents
Security Features	Privacy mode, anti-tamper detection
Spare Parts Availability	Spare parts available through Vimar service centers
Repairability Index	7.5/10 (modular design, easy component replacement)
Compliance	CE, RoHS
Manual Languages	EN, IT (20 pages)

Frequently Asked Questions - ELVOX EAM3 Vimar

How do I install the ELVOX EAM3 intercom?

The installation should be performed by a qualified electrician. Connect the device to the 2-wire Vimar By-me bus and power supply (12-24V AC/DC). Follow the wiring diagram in the manual.

Can I use the intercom with a video doorbell?

No, the ELVOX EAM3 is an audio-only intercom. For video, consider other Vimar Elvox models.

How do I adjust the volume?

Volume adjustment is typically done via a potentiometer on the device or through the system configuration. Refer to the manual for exact steps.

What should I do if there is no sound?

Check the wiring connections, ensure power is supplied, and verify the volume is not muted. If the problem persists, consult a technician.

How do I connect the door lock release?

The intercom has a relay output for door lock control. Connect the lock to the terminals labelled 'LOCK' or 'DOOR' (polarity may vary). Use a compatible electric strike.

Can I pair multiple handsets?

Yes, multiple ELVOX EAM3 units can be connected in parallel on the same bus for multi-room intercom.

How do I clean the intercom?

Use a soft, dry cloth. Do not use water, abrasive cleaners, or solvents. For stubborn dirt, slightly dampen the cloth with water.

What is the warranty period?

Vimar offers a standard 2-year warranty from the date of purchase. Register your product on the Vimar website for extended coverage.

Where can I find spare parts?

Spare parts are available through authorized Vimar service centers or online retailers. Check the official Vimar website for a list of parts.

The intercom makes a buzzing noise. What could be the cause?

A buzzing noise may indicate interference from nearby electrical cables or a faulty power supply. Ensure the intercom is properly grounded and the wiring is routed away from high-voltage lines.

USER MANUAL ELVOX EAM3 Vimar

Exterior view of a metallic cylindrical device with black handle and port (no text or symbols visible)

EAM2, EAM3

Technical line drawing of a mechanical bracket assembly (no text or symbols)

Z1

Technical line drawing of a mechanical clamp or bracket assembly (no text or symbols)

Z2 Z3

Technical line drawing of a mechanical clamp or bracket assembly (no text or symbols)

Simple line drawing of a funnel with internal circles and a handle (no text or symbols)

Simple line drawing of a funnel with circular components and a handle (no text or symbols)

Simple line drawing of a funnel with circular components (no text or symbols)

Technical line drawings of three different metal tools with holes, shown from different angles (no text or symbols present)

EAM2, EAM3

Technical illustration of a mechanical assembly with housing, bolts, and a shaft (no text or symbols)

Line drawing of a hand using a screwdriver to adjust or install a mechanical component (no text or symbols present)

Line drawing of a remote control device with two circular buttons and a rectangular body (no text or symbols)

Important - safety information Page

1 Standard system setup....9
2 Technical data....9
3 Overall dimensions of adapter....9
4 Llimits of use....9
5 Possible positions of the bracket....10
6 Choosing the hole for securing the pivot for actuator rotation....10
7 Table with installation dimensions....12
8 Fixing the bracket to the pillar....14
9 Mounting the actuator ....13
10 Unlocking the actuator .... 13
11 Electrical wiring harnesses 13
12 User manual....14

The following safety information is an integral and essential part of the product and must be supplied to the user.

Read it carefully as it provides important guidelines regarding installation, use and maintenance. Always store this module carefully and transfer it to any subsequent users of the system. Incorrect installation or improper use of the product may constitute a serious hazard.

IMPORTANT - SAFETY INFORMATION

• Installation must be performed by professionally qualified personnel in observance of current national and European legislation.
• After removing the packaging check the condition of the device. If in doubt, consult a qualified technician.
- Packaging materials (carton, plastic bags, staples, polystyrene, etc.) must be disposed of in suitable containers and must not be dispersed into the environment. Above all they must be kept out of the reach of children.
- The installation, electrical connections and settings must be executed in accordance with sound engineering practice. Make certain that the data on the data plate conform with the mains electrical supply data and make certain that the section of the connection cables is suitable for the loads applied.
- Do not install the product in environments where there is a risk of explosion or which are disturbed by electromagnetic fields. The presence of flammable gases or fumes constitutes a serious hazard.
- Equip the mains supply with a suitable overvoltage protection device, a switch/disconnector and/or differential for the product and in conformity with the standards in force.
- Clearly indicate with an appropriate sign on the gate, door, window or barrier that they are remotely operated.
- ELVOX s.p.a. denies all liability for damage incurred when devices and/or components are used that are incompatible in terms of product integrity, safety and operation.
• This equipment must be used exclusively as specified in design; any other use is to be considered improper and therefore hazardous.
- Always disconnect the equipment from the power supply by means of the main switch or by removing the plug before performing maintenance or cleaning. Use exclusively genuine spare parts for repairs and replacements.
- The installer must provide all information regarding operation, maintenance and use of the single parts and the system as a whole.

EAM2, EAM3

1- Standard system setup

Key
A - Linear actuator
B - Control unit
C - Flashing light
D - 2-channel radio control
E - Pair of photocells
F - Selector
G - Electrical lock

2- Technical data:

Description EAM2 EAM3
Electric motor power supply 24 Vdc 24 Vdc
Electric motor maximum absorption 5 A 5 A
Electric motor maximum power 120 W 120 W
Maximum gate leaf length 3 metres 4 metres
Maximum gate leaf weight	300 kg	250 kg
Maximum opening	110°	110°
Opening time	Min. 10sec. Max 22 sec.	Min. 15sec. Max 25 sec.
Protection rating	IP44	IP44
Operating temperature	From -20 to +55°C	From -20 to +55°C
Dimensions	785x110x105 mm	925x110x105 mm
Weight	9.2 kg	10.2 kg
Frequency of use	100% 100%
Useful travel	280 mm	430 mm

3- Dimensions and clearance of actuator EAM1 and EAM2:

4- Limitations of use EAM2:

Length of gate leaf (metres)	Weight of gate leaf (kg)
1.5	800
2	550
2.5	400
3	300

Limitations of use EAM3:

Length of gate leaf (metres)	Weight of gate leaf (kg)
2.5	550
3	400
3.5	300
4	250

EAM2, EAM3

Before installing the automation, check that:

• the hinges are sturdy and efficient and there is no strong friction
• the measurement Y is no greater than the value shown in the table of installation dimensions. In this case it is necessary to work on the pillar in order to reach this measurement
• the length of the gear motor power supply cables does not exceed 15 metres
• there are the mechanical stops which are properly secured

Installation dimensions:

5- Possible positions of the bracket:

Technical line drawing of a mechanical bracket or clamp assembly (no text or symbols)

Z1

Technical line drawing of a mechanical clamp or bracket assembly (no text or symbols)

Z2 Z3

Technical line drawing of a mechanical bracket with mounting holes and bolts (no text or symbols)

6- Choice of the hole for securing the pivot for actuator rotation:

Simple line drawing of a funnel with circular holes and a central shaft (no text or symbols)

Simple line drawing of a funnel with circular holes and a central shaft (no text or symbols)

Simple line drawing of a funnel with internal circles and a base (no text or symbols)

N.B. If using hole F2 or F3, it is necessary to cut the bracket, see figure:

Technical line drawing of a saw cutting tool and a rectangular base with holes (no text or symbols)

Technical illustration of a hand saw cutting through a metal bracket (no text or symbols)

EAM2, EAM3

7- Table with installation dimensions EAM2:

Maximum opening	Y (mm) Position of bracket and hole	A (mm) B (mm) E (mm) C (mm) H (mm)
90° 20 Z2-F1 140 134 885 1026 55
90° 30 Z2-F1 130 134 895 1026 55
90° 40 Z2-F2 140 137 885 1026 55
90° 50 Z2-F2 130 147 895 1026 55
90° 60 Z2-F3 135 140 890 1026 55
90° 70 Z1-F2 130 133 895 1026 55
90° 80 Z1-F2 130 143 895 1026 55
110° 20 Z1-F1 135 92 890 1025 55
110° 30 Z1-F2 135 93 890 1025 55
110° 40 Z1-F2 135 103 895 1030 55
110° 50 Z1-F2 135 113 890 1025 55
110° 60 Z1-F2 125 123 900 1025 55

Choose the installation dimensions according to the measured distance Y.

Table with installation dimensions EAM3:

Maximum opening	Y (mm) Position of bracket and hole	A (mm) B (mm) E (mm) C (mm) H (mm)
90° 20 Z3-F1 270	150 1050 1322	55
90° 30 Z3-F1 270	160 1050 1322	55
90° 40 Z3-F1 260	170 1060 1322	55
90° 50 Z3-F1 250	180 1070 1323	55
90° 60 Z3-F1 245	190 1080 1324	55
90° 70 Z3-F1 230	200 1090 1325	55
90° 80 Z3-F1 220	210 1100 1325	55
110° 20 Z3-F1 200	150 1120 1321	55
110° 30 Z3-F1 200	160 1120 1322	55
110° 40 Z3-F1 190	170 1130 1322	55
110° 50 Z3-F2 200	160 1120 1322	55
110° 60 Z2-F2 200	157 1120 1322	55
110° 70 Z2-F3 210	150 1115 1326	55
110° 80 Z2-F3 200	160 1125 1327	55

Choose the installation dimensions according to the measured distance Y.

EAM2, EAM3

8- Secure the bracket to the pillar, following the dimensions given in the table.

Technical illustration of a mechanical assembly with housing, bolts, and a pipe (no text or symbols)

9- Mounting the actuator:

Position the actuator, secure the anchoring screw and check the actuator level.

Line drawing of a hand using a tool to adjust or install a mechanical component (no text or symbols present)

Secure the bracket for anchoring the gate leaf (see dimension E in the table)

EAM2, EAM3

10- Unlocking the actuator:

open the sliding door (A), insert the key, turn it anticlockwise (B) and remove the cover (C). Turn the unlocking lever 180° anticlockwise.

With the actuator unlocked, manually simulate opening and closing completely. There must be no strong mechanical friction during this movement. N.B.: Check for the presence and tightness of the mechanical stops on both opening and closing. Should the gate leaf exceed a length of 2 metres it is necessary to install the electrical lock.

11- Electrical wiring harnesses:

Open the cover of the compartment for the electrical wiring harness, take out the terminal block and do the wiring according to the diagram:

Technical line drawing of a mechanical component with numbered pins and mounting holes (no text or symbols)

Terminal number Wire colour Description
1 Unleaded Encoder signal
2 White Encoder supply voltage negative (GND)
3 Red Encoder supply voltage positive (+12 Vdc)
4 Brown Motor supply voltage (closing)
5 White Motor supply voltage (opening)

The electrical wiring between the control unit and the actuator must not exceed 15 metres.

EAM2, EAM3

12- User Manual (User operation)

Manual unlocking: open the sliding door (A), insert the key, turn it anticlockwise (B) and remove the cover (C). Turn the unlocking lever 180° anticlockwise.

- To re-lock the gate leaf turn the lever clockwise. - In the event of mains power failure, the back-up battery ensures the operation of the automatic gate system for a limited period. In the event of a flat or missing battery, manually unlock the actuator, it is advisable to move the gate into the fully open position and reset unlocking by turning the lever clockwise and close the cover, which is to prevent any unwanted movement of the gate (with the actuator unlocked the gate leaf is free to move, which could cause damage to property or persons). Once the power supply is restored, the electronic board will charge the back-up battery and the gate will return to normal operation after a command pulse.

CAUTION: Unlock and reset with the gate stationary, do not leave the unlocking compartment without a cover.

Maintenance: Periodically check the fixing screws, the integrity of the connecting cables, the correct functioning of the safety systems (photocells and sensitive edges), the robustness of the mechanical stops and the soundness of the systems for supporting the gate leaf (hinges or bearings). Every 2 years it is recommended to replace the batteries in the remote control.

Location of the buttons for controlling the gate (selectors, keypads, buttons, etc.)

Control device Location

Association of the remote control buttons

Button	Not used	Controls total opening of the gate	Controls partial opening of the gate	Controls second channel output
Button 1
Button 2

If the automatic closing function is active (when the gate is stationary and open the flashing light stays on) the gate closes after the set time. You can disable this function by pressing the button on the remote control before the gate reaches the fully open position. If the sequential function is active it opens-stops-closes.

If the gate meets an obstacle on closing, and automatic closing is active, the control unit makes 5 attempts at closing, after which it remains open. In this case it is necessary to remove the obstacle from its path and control the gate with the transmitter and button so that it closes completely at low speed.

button 1

Line drawing of a remote control device with two circular buttons and a labeled terminal (no text or symbols on the device itself)

button 2

EC DECLARATION OF CONFORMITY

(Declaration of incorporation of partly completed machinery Annex IIB Directive 2006/42/EC)

No.: ZDT00439.00

The undersigned, representing the following manufacturer

Elvox SpA

Via Pontarola, 14/A

35011 Campodarsego (PD) Italy

herewith declares that the products

ACTUATORS FOR SWING GATES - EKKO SERIES

Articles EAM1 (EKKO 200D), EAM2 (EKKO 250D), EAM3 (EKKO 350D)

are in conformity with the provisions of the following EU Directive(s) (including all applicable amendments) and that all of the following standards and/or specifications have been applied

EMC Directive 2004/108/EC: EN 61000-6-1 (2007), EN 61000-6-3 (2007) + A1 (2011)

Machinery Directive 2006/42/EC EN 60335-2-103 (2003) + A11 (2009)

EN 13241 (2003) + A1 (2011), EN 12453 (2000)

He also declares that the product must not be commissioned until the end machine, in which it is to be incorporated, has been declared in conformity, when applicable, with the provisions of Directive 2006/42/EC.

He declares that the relevant technical documentation has been constituted by Elvox SpA, drawn up in accordance with Annex VIIB of Directive 2006/42/EC and that the following essential requirements have been fulfilled: 1.1.1, 1.1.2, 1.1.3, 1.1.5, 1.1.6, 1.2.1, 1.2.2, 1.2.6, 1.3.1, 1.3.2, 1.3.3, 1.3.4, 1.3.7, 1.3.8, 1.3.9, 1.4.1, 1.4.2, 1.5.1, 1.5.2, 1.5.4, 1.5.5, 1.5.6, 1.5.7, 1.5.8, 1.5.9, 1.6.1., 1.6.2, 1.7.1, 1.7.2, 1.7.3, 1.7.4.

He undertakes, in response to an adequately justified request from the national authorities, to present all the necessary supporting documentation concerning the product.

Campodarsego, 02/05/2013

The Chief Executive Officer

Note: The contents of this declaration match what was declared in the latest revision of the official declaration that was available before this manual was printed. This text has been adapted for editorial purposes. A copy of the original declaration can be required to Elvox SpA